Computer Support Forum

Failed Updates in Windows Update. Want to clear update list?

Question: Failed Updates in Windows Update. Want to clear update list?

I would like to delete the failed updates list in Windows 7 Update.  I have done this in the past but forget exactly the process.
I think you go to Windows Folder-Software Distribution.  After deleting everyhting in the folder., i think you are to restart the computer.  Once finished the list of updates in Windows Update will be cleared. 
Please correct if I am wrong.  Thanks in advance for your assistance.

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Preferred Solution: Failed Updates in Windows Update. Want to clear update list?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Failed Updates in Windows Update. Want to clear update list?

This is the way I suggest :
Go to start > type in cmd > right click at cmd.exe > Run as Administrator.
Type in "net stop WuAuServ" without quotes > hit enter.
Type in "start %windir%\SoftwareDistribution\DataStore" without quotes > hit enter. A folder will come up. Don't close that black window.
Rename file "DataStore" to "DataStoreold" without quotes.
Go to that black screen, Type in "net Start WuAuServ" without quotes > hit Enter. After it finished you can close it.
Now your Windows Update logs will now cleared.
Thank you.

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I have windows 7 Professional SP1 and I have still not received the update for me to secure my version of Windows 10 for free. Is there any way I can download the update?

Answer:Windows 10 Update not showing up in my updates list, is there any way to get it?

Have you joined the Windows Insider program? If not, Bing it and join. Once a member, go to your Windows Update screen and scroll down to advanced tab. Click and make sure it says FAST in the "How do you want to install downloads". Go back and click to check for updates. It should show the update in just a few minutes.
Hope this helps. You can also Bing for the link to Reserve your Win 10 upgrade and sign in there should you just want to make sure you get the upgrade when released.

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I have a Dell Inspiron 1525 laptop that runs Windows Vista SP1. Last Monday it had shut down and the only thing I could do was to reformat and install Vista. I checked in BIOS and the hard drive was recognized. There are 3 gigs of RAM recognized. After installing, I was able to install all the drivers and all looks well in the Device Manager. I put Microsoft Security Essentials on and updated the virus definitions. I thought the next thing I should do is to install Windows Updates. That is where my problem started. When I first checked it showed 9 updates that needed to be installed. As I've done installation before I knew that wouldn't be all but after the installation I checked and all were installed and showed as successful in the Windows Update History. After that I checked again and it showed 111 updates. I went ahead and started the installation of the 111. All were installed and after restarting and having windows complete all three steps of installation I checked and the Windows Update History shows that the files have failed. I don't think that is possible as I saw successful insulation.

I am going to assume that they were installed. Is there a way I can erase the Windows Update HIstory so I won't see the failed installations? I know I've done that once before but it has been a long time and I just don't remember.

Thanks in advance for any and all help. I really appreciate it.

Answer:Windows Update says updates failed. Help!!!

Open Notepad and copy and paste the contents of the code box into the notepad Call it Updatefix.bat Save it to your desktop and double click it. Important>>>>>>>>For Vista or Win7 Users Right Click the Update.bat File and Run as Admin.

@echo off


net stop bits

net stop cryptsvc

net stop wuauserv

cd c:\windows\system32

ren catroot2 catroot2.old

cd c:\windows

ren softwaredistribution softwaredistribution.old

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keep getting thissame issue all the time.........

half off the updates always and i mean always fail and the other updates install fine.

keep getting 80072F78 error all the time.

if tryit everything.....

Nothing works unless i manuely update i dont want to manuel update everything.
I have this on both my laptop and my main rig.
this is really starting to piss me off.

running windows 7 sp1 x64 on both my systems.

edit: nvm fixed it by uninstalling nod32 5.0
went back to 4.2 for now.

Answer:windows update 14 updates 8 failed

You may not want to hear this, but the solution to your problem is to manual upadate and do a few at a tome.
Since the updates require a restart, when there are many conflict can and do occur.

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Upon closing down Windows XP pro I get repeated requests to update KB982524 and KB982168. Microsoft states that these are optional updates and so can be 'hidden' but does not describe HOW TO

Answer:Hide optional updates on Windows Update list

From the Windows XP Update site click the + to show the details of the update. At the end of the description there will be another tick box. Do not show this update again. Click it and you will never see it again. You do have the option ro restore hidden updates at a later date if you so desire.Stuart

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Hi all,

Running Win 7 Home Premium (SP1) 64 bit.
I always downloaded and installed the Windows updates for my computer without problems. However, a few days ago, after I downloaded and installed 14 updates, my Windows Explorer started to act very odd: for example, I was not able to copy / paste the files using right click. Immediately, I used the restore point created before the updates => the Windows Explorer issue was solved and the computer seemed to return to normal.
But now, although the Windows Update screen shows the 14 updates as downloaded, when I click on "Install", the green indicator goes left and right for hours, but the installation doesn't happen.
I looked for solution online and I tried the following resources without success:

- FixIt tool: it gets stuck in the "Checking for Updates" screen.

- Run Malwarebytes, Lavasoft, Spybot: all clear.

- => I tried to apply the "Most Helpful Reply" (by miluethi) =>
1. Run services.msc
2. Stop service Windows-Update
3. Delete folder content of C:\Windows\SoftwareDistribution\
4. Start service Windows-Update again
5. Run Windows Update
I was not able to Stop the Windows Update service (I got the 1053 error)

- Run registry cleanup.

- Tried all the processes disabling Norton.

I will appreciate any help.
Thank you in advance,


Answer:I can't install Windows updates after failed update

As a quick start Marsh TURN OFF your computer fully.
what registry cleaner did you use .


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Security Update for Windows 10 for x64-based Systems (KB3074683) - Fails to install!!!In deed I have windows 7 home premium and need to update to windows 10 home but the above update failed and I could not update to windows 10 home. Please what to do in this specific case??? Thanks anyway!!!

Answer:Updates prior to windows 10 update failed!!

Just download the media creation tool and upgrade that way. Its easier than trying to fix the whole update problem.

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I am looking for some help with Windows Update. I have 11 updates that fail every time I try to run them. Every month when Microsoft releases new updates, I will typically have at least one new update that fails and adds to my growing list of failures. I am on a Dell XPS8500 running Windows 7 Professional 64 bit SP1 on an Intel core i7-3770 @ 3.4GHZ processor.

I receive the Windows Update error 80073701 when the updates fail. I have attached a copy of the error along with the Windows Update history showing the 11 failed updates.

I followed the directions on this site and ran the SURT and SFC /Scannow, but afterwards, the updates still failed. The SFC scan completed without finding any integrity violations. As the CBS log was too large to upload to this forum site, I put it up on Dropbox. The link to the files is:

Any help with this issue would be most appreciated. Thanks!


Answer:Growing List of Updates That Fail When Running Windows Update

Ouch! - you have over 200 missing Winning Component Keys!
One or two I can deal with - but this number is beyond a manual fix.
I'm afraid that a repair install is going to be your best option unless you have a Restore point that goes back to before the problem started.

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I upgraded to 7 from Vista, using an original manufacturer disk. It was not a clean install, I installed on top of Vista.

Works fine and I started installing about 200 updates in series of 5-10. Went great until one failed.

It is KB3075220 and error code is 800F0902

I attach a printscreen.

What can I do to fix this?

Answer:Installing 200 updates after upgrade to Windows 7 -first failed update

Hi Johnny,
That error code is not really a problem.
That KB has been superceeded, but not yet recognised by your system, it may clear itself after a reboot if not you can hide it and carry on updating the rest.


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Windows 7 Ultimate x64 With All Patches
I have tried using wmic and powershell as suggested in a number of posts.  None of the outputs include the full information under the Name column in View Update History.  wmic includes the URL for the knowledgebase article instead of the description.
The varies powershell scripts also do not produce the information under Name.
Any suggestions would be appreciated.

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Hi when running windows update all the updates fail and give the error code 800706F7. I have retried 3 times all to the same result. i have searched for this error code and the only results i found was about removing a previous 2014 update but this was not on my computer. i have ran the System Update Readiness Tool which installed 1 update however i can still not download the other updates

Answer:windows update error code 800706F7 54 important updates failed

Tried again and am now also getting error codes 80246007 and 8007002

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hi guys! hope everyone's doing well. before i delve into the big issue, have a minor question. last night i was trying to update some drivers and the fan started running hot. checked the task manager and the CPU usage was 100% it was scary. anyway, i stopped the task, but the fan was running pretty wild for a good 3-5 minutes. how damaging was this to the overall condition of the laptop? hope not too bad or not at all heh.. ok so shortly after, i updated 2 things, BIOS, and Windows update. it was late at night, i figured it would finish when i wake up, but nope, the update install was stuck. Then i restarted the computer, and got a message saying that update failed, and reverting to old changes (something along those lines). i cant seem to get out from that message. so i went into safe mode, and tried to delete the updates one at a time, and for some reason, i cant! now im clueless. i dont have a recovery image or cd heh... i should really set a recovery point before updating... need to remind myself to do that. i tried to troubleshoot the updates, but windows can't fix the problems either.. how can i fix this?

Answer:Windows update failed, stuck in loop, cant delete updates in safe mode

I actually have the same issue with my PC - Desktop. Where it'll start installing then once at 80% it'll start reverting. It gets annoying, I have suspicions that it's cause I upgraded my GPU from a HD 7400 series to a GTX 750 Ti. So I think my when I tried doing updates it was still trying to update the non-existant HD 7400 GPU and causing my installation to fail.  I'm curious to know if maybe this is a Hardware issue verses software ! 

i5 - 3450 3.4 GHz / 2TB HDD / 32GB MEMORY / GTX 750Ti GPU

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I noticed that when some Windows Updates arrive the list in "Select updates to install" is blank! See the attached screenshot. What to do?
After system restart the list comes back but after next Updates it vanished.
OS: Windows Vista Home Basic 32bit, SP1

Answer:blank list in "Select updates to install" Windows Update

Install SP2 standalone version and all hotfixes.If it don't help
observe your system for a while on clean boot How to perform a clean boot procedure to determine whether background programs are interfering with a game or a program that you currently use

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Hello everyone. Couple days ago i installed Windows 7 on my computer and as usual i checked if there is any updates available. I installed ~140 important updates, but my PC's time is still incorrect. Since my PC location and timezone are set to russian, my timezone settings have to be like (UTC +03:00) Moscow, St. Petersburg, Volgograd (RTZ 2). But still, when i open my date and time settings, i see (UTC +03:00) Moscow, St. Petersburg, Volgograd, without RTZ2 and clocks on my pc are one hour ahead.
I've checked for new updates several times again, but Windows Update still says that there is no important updates available. There is 89 optional updates available, but KB2998527 is not shown in this list. And yes, i did hide a few important updates, but there is still no KB2998527 among them. Below you can see a few screenshots from my update center, if there is any use of them. Any solutions?

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I just updated my 64-bit PC with the anniversary update, as confirmed by the changes to the notification at far right, and all programs showing on the start menu.

But then, I tried the update on my 32-bit PC, which I started and let run while away from it. When I came back, Windows had restarted, so I assumed that it had updated. However, the notification icon is still to the left of the date in task bar and the start menu at left, still as it was. As it appeared the update did not work, I went into Windows updates again, where I was advised there were none available.

I assumed that if it failed, that it would be available again under updates, however now not sure what happened?
Update: Found the Windows Update Assistant and running it shows that I had 1511 version and not the Anniversary 1607. I'm thinking now that the updates were all for 1511 and not the anniversary update.
Anyway, continued with the 1607 update that fully downloaded, verified and started the update. About 15% of the way, it failed with error 0x80070570. Tried it twice with same result. Any ideas?

Answer:Anniversary update failed - After, no updates available?

Hello, the way to approach this to do a search for
0x80070570 "windows 10"

Here's one of many I found:
Error code: (0x80070570) : Windows10

Hope it helps.. please post back if not.

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I just updated my 64-bit PC with the anniversary update, as confirmed by the changes to the notification at far right, and all programs showing on the start menu.

But then, I tried the update on my 32-bit PC, which I started and let run while away from it. When I came back, Windows had restarted, so I assumed that it had updated. However, the notification icon is still to the left of the date in task bar and the start menu at left, still as it was. As it appeared the update did not work, I went into Windows updates again, where I was advised there were none available.

I assumed that if it failed, that it would be available again under updates, however now not sure what happened?
Update: Found the Windows Update Assistant and running it shows that I had 1511 version and not the Anniversary 1607. I'm thinking now that the updates were all for 1511 and not the anniversary update.
Anyway, continued with the 1607 update that fully downloaded, verified and started the update. About 15% of the way, it failed with error 0x80070570. Tried it twice with same result. Any ideas?

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I have 30-some-odd "Optional Updates" from Windows 7 that are Languages Packs from all sorts of languages I'll never use. I don't really want to install them, since they are 50mb each, and couldn't install them since they fail each time I try. Is there a way to tell 7 to stop offering them to me? I don't see a way to clear them off the list of optional updates.


Answer:How to clear Optional Updates from list

I know there is an option to hide the updates. I have no updates available to install ATM, but I know it's there. Just look at the "Restore hidden updates" button. Unless someone else posts in, I will post back when I have updates to install.

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Is there a way to clear this list and rerun it?. Install KB3093266 but it still shows on list,maybe a refresh to fix.

Answer:Clear or refresh Updates are available list

Hello zplugger,

Resetting Windows Update should sort that for you.

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Hi guys.
i just install new windows on my laptop but there are some problem according to windows update.
its keep searching update for a long time and only update a few of them. The others failed..

here i provide my scenario installing:

1. my disk partition are GPT at first.
2. successful install windows 7
3. activate using Re-loader (failed-loader doesn't support GPT partition)
4. convert my partition to MBR - activate windows successful
5. install all software that i need for study.
6. when installing WAMP there are problem occur.
8. search the solution on GOOGLE. then its say that i need to update windows and install latest vcredist.
vcredist - updated
windows update - Unsuccessful

thanks for any help.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {555FA4F8-4018-4781-AF89-69A92794EF3A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:... Read more

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Hello everyone I have a problem updating my windows to version 1703 (Currently on 1607). What happened was on my PC there was an update available and decided to update after it restarted I got the screen "working on updates" So I decided to leave it there for a while and did something else when I came back all I saw was a black screen the PC wasn't like restarting or anything. I waited 30 minutes and nothing has changed just black screen so I decided to force turn off my PC and turn it on again my PC was checking for repairs then went back to updating when it got to 87% the update just froze like nothing was moving at all not even the loading thing it's just literally froze I waited an hour and nothing so unfortunately I forced turned off my PC and it restored back to the previous version I look through the update history it says I have updated the windows 10 creators update privacy settings? which was the one I failed and I looked at the version I was and it's still 1607 (screenshots below) and when I try to update it says it's up to date. I am kinda panicking a little and was wondering why is this happening to my gaming computer.

Oh by the way I went to troubleshooting and this is what I got a lot of errors

Update:I ran troubleshooter again and got the same thing "Repair Windows Update Database Corruption" Dang this makes me more panicking. Honestly, I hope this really gets fixed

Answer:Windows Update Failed To Install Latest Update

Hi, just a note on that most recent update:
Upgrading to Creators Update requires installing KB4013214

It seems like the download failed.

Given your repairs, an excellent start, I'd suggest you do this by way of basic checks:
From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.

Then from an admin prompt run
sfc /scannow

and post the result (not the whole log).

I would recommend you MANUALLY download the Creator's Upgrade.

- it lets you create a useful bootable medium with some repair features
- you can use it to do a future clean install or in-place upgrade
- if the upgrade fails, you can repeat it without downloading again.
Download Windows 10 ISO File - Windows 10 Installation Upgrade Tutorials

Now, once you are happy with your disk and integrity of your Windows, please take this precautionary step:
Download and use Macrium Reflect (free) + its boot disk - and you will need a large external disk or similar
and create a disk image (in particular, option Windows Backup).

Then do the upgrade using the iso you have downloaded.
When you upgrade, disconnect any unnecessary peripherals, esp. wireless mouse.

If you end up with an unbootable PC you can then restore it exactly as it was.
Everyone who contribut... Read more

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I have been having an issue installing an update in Windows Update for a while.
The update I am having issues with is:
Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista,     and Windows Server 2008 x86 (KB2833941)
Download size: 15.3 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
Help and Support:
Every time I try to install it it gives me this error:
   Code 643   Windows Update encountered an unknown error.
In event viewer it tells me this:










[ Name]





[ Guid]




... Read more

Answer:Windows Update Failed - Security update for .NET framework

Try the Fix it at Microsoft Support.

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Hiya, just a while I ago I tried to install the NVidia driver update in my windows update but it says it failed after trying to install. Was wondering could this corrupt my video card driver or registery or can anything be done to make this error like it never happened before? Currently I'm using a GTX 460 with NVidia driver version 311.06 , many thanks.

Answer:nvidia driver update failed in windows update

go to windows update, click on the "View update history" link, find the driver that failed to install, double click on it and post the error code in this thread.

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Having problems with failed windows updatess. Microsoft says they
cannot correct without full win 7 recovery. I know there are ways to
manually download and install failed updates. Have tried to use microsoft
download center. I enter associated kb # and hit download button but i
never get the run option they say to click on.Only get open and save
options. Are there any other websites i can use to install these updates?

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Hello, I recently installed Windows 7 on my wife's computer and shortly afterward, let Windows install the updates it wanted through Windows Update. Upon reviewing the Update History, I see that many of the updates originally failed, but have since been updated successfully. I've gone through these updates one by one and found 3 (2706045, 2729094, and 2758857) which do not appear to have been installed successfully. I don't get any errors and the Windows Update tool does not indicate that updates are needed. Is this something I should correct, or should I assume that the Windows Update tool knows what it's doing and not worry about it? I've run the Fix It tool that comes up within Windows when one selects "Troubleshoot problems with installing updates" multiple times. I've also run the Fix Microsoft Windows Update Issues tool located at: Fix Windows Update Error messages and other Windows Update issues multiple times as well. Each time I run this tool, it indicates that it's resolved an issue, but it seems to be the same each time, so I don't have confidence that it's doing anything. Thanks in advance for your input.

Answer:Update history indicates some updates failed, but not sure it's a prob

You may well find that the failed updates installed successfully at a later time - this is quite common, as updates test to ensure that all required files are already installed, and will fail if not, only to install successfully after the next reboot when the files have been install by another update.

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So, I got 1709 update via Windows Update. Download and install went through.
After I got notification to restart to apply 1709 update, I restart, and applying update message shown, until 30%.
Then it restarts twice, then message "Reverting to previous version" shown. After auto restart, it gets back to 1703.
And repeat from beginning.
Help would be appreciated. I don't know where the logs are located, so I ask here.
Thank you

My laptop (first spec) updated successfully, unlike my PC (second spec) with reason above.

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Hello, I am having a small issue with Windows update. Windows 7 Home Premium, 64BIT OEM on HP Pavilion.

Window Update failing error code 800736B3

I have followed the SFC, update readiness, and clean boot procedures listed in the thread I linked above. I believe I have a SIMILAR issue (not the same).

Can anyone give me a light in the proper direction?

SFC found nothing, readiness tool ran and installed hotfix but did not fix issue. I also tried to install updates 1 at a time, to not avail, as well as the clean boot.

Based on my checksur log, I have the following:

Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Embedded-SKU-Foundation-Package~31bf3856ad364e35~amd64~~ Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~10.2.9200.16521 Package registry presence failed, possibly an orphaned package on package watchlist

But I am unsure where to go or how to continue at this point. Any sugegstions?

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Tried the following:
1. Update works if I bypass the router, ie. connect the PC directly to modem.
2. It also works from different ISP, through router (at work).
3. Format disk & Reinstall windows 7

From windowsupdate.log:
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <>. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: DownloadFileInternal failed for error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\
2011-12-01 00:03:54:771
968 99c
Misc Microsoft signed: Yes
2011-12-01 00:03:55:863
968 99c
Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <> Bypass List used : <(null)> Auth Schemes used : <>
2011-12-01 00:03:55:863
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for < Read more

Answer:Can't update Windows 7 - Windows Update Client failed to detect with error 0x80072efd

Try to remove the proxy server entry from the WinHTTP proxy configuration for Windows 7:
Click Start, and then type cmd in the Start programs and files box.
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
Type the following command and then press Enter:
netsh winhttp show proxy
Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
To remove the listed proxy setting, type the following command and then press Enter:

netsh winhttp reset proxy
Click Start, click All Programs, click Windows Update, and then try to download and install updates again.Alex Zhaozx
TechNet Community Support

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I was doing a prep for installing Windows 10, now, I got message that I could not go any further because of

Windows 7 update failed on "Update for Windows 7 for x64-based Systems (KB3102429), the error code is 80200011.
Please help me resolve this problem, so I can upgrade to Windows 10

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T460p here. After I updated my Windows 10 to Fall Creator Update - Lenovo System Update Shows 11 Updates that are already installed - so it want's to install the same drivers over and over again. Probably a bug. Anyone with the same experience?

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Upon shutting down my laptop (Windows 7 SP 1) I was given the message that updates were being configured and to not shut off the computer. I found this strange as I have Windows Update set to have me choose when updates are downloaded and installed. I let it run and at the point where the updates were shown as 35% completed, it just hung there. I let it run for several minutes and it did not change. I shut off the computer using the power button.

I restarted the computer in safe mode and was quickly given a message to the effect update configuration had failed and things would be reverted. It stayed at this message for about 20 minutes and then a message indicating a cleanup was being done appeared. This lasted about 5 minutes or so and then it went to my sign in screen.

A message that I had windows updates available then appeared in the notification pane. There were 3 optional updates available, 2 for MSE which I no longer have on my computer and 1 for IE 11, which I have on my computer.

I uninstalled the IE 11 update on my computer and then tried to install the update. The installation failed twice. I then did a restore and got IE 11 back.

The update history on the Windows Update page shows the 2 failed installations of IE 11, which still appears as an available optional update, on 01/01/2015. However, the view installed updates in the Control Panel shows 44 Windows updates being installed on 01/01/2015.

Can anyone offer an opinion on... Read more

Answer:Strange events - failed update and installation of several updates.

I found I also have a problem with Turn Windows Features On and Off. Nothing appears in the box after opening it. From cursory research i found this may be related to the update issue.

I am downloaded the SURT and tried to run it twice. It hung for a long time and had to be closed via task manager. I see from this page that may have been normal.

I apologize for not following the instructions for posting. I wasn't really looking for a solution but some thoughts on what may have happened. Now I believe I have a corruption problem that will likely need to be fixed to allow me to update properly. I ran sfc /scannow and it didn't find any problems.

I am downloading a new SURT file and will run again. Should I start a new thread or post the results in this thread?

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So, I don't really know any details of what malware I may have on my computer other than its symptoms and the likelihood that it came through utorrent (which has since been taken off the computer). Basically, the problem began manifesting itself with the BSOD in Windows Vista Home Premium 32-bit. I think I have taken care of that problem. The remaining symptoms of the malware are that windows and windows defender cannot update itself. Also, I cannot download any type of anti-virus update software or even the programs themselves. The updates just say they were unsuccessful. When I attempt to do a manual install/update of anti-virus or windows updates I get a "cannot connect to webpage". Sometimes, I will be redirected from an anti-virus download site to a random unaffiliated site. When I attempt to run a free online virus scan, the update will not work and therefore there is no ability to scan.

Thanks for whatever help you can offer. Eric

Here is my DDS.txt
DDS (Version 1.1.0) - NTFSx86
Run by LeBlanc at 22:14:03.31 on Thu 01/01/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3070.1904 [GMT -5:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\Syste... Read more

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Relevance 74.21%

I recently came across a problem where this troubleshooter says my windows update is missing or corrupt. Is there anything wrong with my computer?

Answer:Failed resetting windows update with windows update automated troubleshooter

Your firewall settings may be blocking Windows Updates, or because the proxy override settings are incorrect: (scroll down for the Fixit for the 0x8024402C error code you received, or instructions on how to fix it yourself)


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Relevance 74.21%

i just reinstall my windows 7 home premium last night, and after i click the update button i left it alone and couple of hours later i saw a lot of failed update on windows update history?

these unfinished update will it became a trash on my computer or just simply gone?

how to delete these failed updates?


Answer:there's a lot of failed update on windows update history?

You don't delete failed updates - it just means that they didn't install at that attempt (possibly your connection got broken)
Go back to Windows Update again, check for updates again, and install ONLY the Security updates for Windows itself (not .NET, or IE etc.) , then go back and do the rest of the updates for Windows, - then do IE, and lastly do the .NET updates.

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Windows Update Software 7.0.6000.381 failed. It is the first update that was attemted. I had to reinstall windows and this update failed? I am now installing sp1. The error code is 8024doof and I have searched for info in the help and support and Nothing. It it however a common problem it seems for my research. Since the accual update software didnt update I am scared that the 70+ updates that where installed may not have been properly installed?

I am on windows vista home premuim.

Answer:Windows Update software Failed to update!

ALso I had two fixed problems back from error reporting? This was after i reinstalled windows vista. I have the setup filed downloaded but I dont know whether to install them or not? Since the problems occured before i reinstalled windows. I am sorry I just didnt want to make a whole new post because I already posted Twice today?

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Relevance 73.8%

I'm currently on holiday and am connected through an expensive 3G modem plan. Whenever I try to connect, Windows update starts to download files. Every now and then I need to update MSE virus defs but Windows update downloads files GRR! What do I do about this pest? I just disabled the windows update service which obviously prevented me from downloading MSE defs

Answer:How to stop Windows update from downloading updates when I update MSE

Have you tried setting Windows Update to not Download updates?
You could also set it to not check for updates while you are on holiday.
For MSE definitions, open MSE and update from there.

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I haven't been able to install any updates since jan 11 of this year. I have been on the road for a few weeks and I tried to figure out the problem once I got back.

When a update is being installed it will stall we will say at 95%. I have looked in the log files and this is what I find.
From the Application Log;

Faulting application name: TrustedInstaller.exe, version: 6.1.7601.17514, time stamp: 0x4ce7989b
Faulting module name: wcp.dll, version: 6.1.7601.17592, time stamp: 0x4da00342
Exception code: 0x80000003
Fault offset: 0x00000000001d448a
Faulting process id: 0x3ec
Faulting application start time: 0x01ccf8bae7fccb80
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\wcp.dll
Report Id: 3a7ff4f9-64ae-11e1-a405-002421577fd5
From the setup log;

Windows update "Update for Windows (KB2660075)" could not be installed because of error 2149842974 "" (Command line: ""C:\Windows\system32\wusa.exe"
"C:\Users\Les\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KXQDWOEH\Windows6.1-KB2660075-x64.msu" ")
When I try to run sfc /now or verify only I get this error;

C:\Windows\system32>sfc /verifyonly
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 10% complete.
Win... Read more

Answer:Can't install updates using windows update or standalone update

Try running the System Updates Readiness Tool.

This is the link for the 64-bit version: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

This Microsoft article may help too:

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After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit that had Vista with latest SP on a 120gb hdd.then installing the sp1, the windows updater will not download and install updates. As it was I had to manually download the sp1 to a flash drive from my desktop and put it on the laptop. No problems there, but was hoping it would solve the Update problem, but didn't. I get the "Fail" error codes. 1. 80070570 and 2. 8007001F. I have 52+ KB updates and not one of them will download and install. Called MS help and for two days they had me try different things. They even took control of the computer and couldn't figure it out. I checked memory and did a chkdsk on the new HDD. In desperation for trouble shooting I put the Vista HHD back in and ran updates with no problems at all then I reinstalled the 320 G HHD. I didn't have a BSOD at all. But I downloaded and installed Microsoft Security Essentials and when I did that I would get the BSOD for what ever reason. I had a hard time getting it uninstalled because as soon as you would start windows, within a few seconds I would get the BSOD. When I finally got the Security Essentials uninstalled the BSOD Went away. Have no Idea what one had to do with the other. I just want to get the updater to work. Any Help

Answer:Windows 7 Update fails to update when running updates


After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit


That makes zero sense.

one thing at a time.

Which computer do you want to install Win 7 on?

Do you have license?

One license = 1 machine.
1 machine = 1 license.

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Relevance 73.8%

i upgraded from win 7 to win 10 in early august. no problems. i've been installing all updates since then and installed updates always showed status of updates. after installing fall update i noticed my update history was erased and any updates since, like defender definition files, don't appear in the list. only one update is listed: Security Update for Internet Explorer Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3103688) installed on 11/14/2015.

Answer:Windows 10 fall update erased the Windows Update history plus new installed updates don't appear. What do I do?

I have exactly the same problem; no update history except the flash one.

4 more replies
Relevance 72.16%

Running IE 9 and tried to update to IE 11. Said I needed to update my Windows 7, 64 to SP1. found the update and attempted to install. Install failed and message said "restart your computer and try again" tried again and it failed again. Now Windows Update cannot update the PC, error message says "cannot update while files are in use"

I'm at a loss on how to fix this, any help is greatly appreciated

Windows 7 Home Premium, 64bit
Acer Aspire 7745 Laptop

Answer:Windows 7 SP1 update failed, causing Windows Update errors

Well; one thing i can tell ya is that when it says cannot update while files in are in use basically means you need to restart your system. Try restarting and see what happens. It may tell you either when the system is in the process of restarting; that its configuring updates. Do not do a hard power down as that can cause even more issues while its updating.

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Relevance 71.34%

This is for windows 8 and 8.1 update issues. will also find some related tips about repair to Windows.I have not done this myself. 

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Relevance 71.34%

Hi guys i was wondering if you can clear your windows update history like windows 8 or 7 in 10?

Answer:How clear windows update hisotry

See Windows Update - Reset - Windows 7 Help Forums, option 1.

2 more replies
Relevance 71.34%

This is for windows 8 and 8.1 update issues. will also find some related tips about repair to Windows.I have not done this myself. 

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Relevance 71.34%

I want to clear my windows update log because its full of MSE updates and a few failed updates. I dont want to uninstall anything just tidy the list up.I know the file is in software distribution but some people say clear DOWNLOADS folder and others DATASTORE folder. Anyone know whick one is correct.Also do i need to stop any services first ie Update

Answer:Clear windows update file


Have a look at this link
Sorry forgot to answer your question - downloaded updates are always kept in the
%windir%\SoftwareDistribution\Download folder

6 more replies
Relevance 71.34%

I have Office 2007 installed on my Laptop running Windows 10. Since installing it, I've had an update show up under Windows Update for MS Office (Service Pack 3). Anytime that I've tried to update it via Windows Update, it fails with Error code 0x80246008.

After a lot of annoyance and frustration trying to figure out the issue, I decided to say screw it and install Service Pack 3 manually via the microsoft website which worked perfectly fine. Since then, however, Windows Update is still showing the update and I can't get it to clear.

Is there a way to purge the list of updates that need to be installed? This is preventing me from checking for updates from microsoft. I've unchecked "install updates for other microsoft software"... not sure what else I can do besides trying to uninstall Office and re-installing it (or reinstalling Windows 10)

Answer:Possible to clear Windows 10 update cache?

Did a fresh install of Win10 on my laptop and it, too, has the problem of updates either hanging or giving error messages.

I followed this step-by-step and it works. You may have to do it each time an update hangs/thrown an EM. Be sure to follow it exactly...especially the part about having to reboot, disable the services again, and delete the cache files if they don't fully delete on the first attempt.

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Relevance 71.34%

i have downloaded KB 927978 from MS okay,but Tray icon will not clear and keeps asking me to Install I ignore the update part when turning off ,but would lke to get rid of the Tray icon and be sure future updates will run okay.

Answer:Auto Windows Update will not clear

Some things to try click here

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Relevance 70.93%

I am looking for a script to disable the annoying Windows Update notification.
For a single PC I can go ahead and turn the message off in the Action Center.
Any help with registry edit?

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Relevance 70.93%

Awesome.I have a 1 week old X220 that had its C drive wiped tonight by the current driver package that is still listed on Lenovo.com  

Answer:Bluetooth driver update failed on Windows Update - driver from wiped C drive

@jeffmik,There was a post on tweeter from you saying that the BT package from Windows Update wiped your C:\ too? Is it the one from MS or from Lenovo which wiped the C:\? Also there is a new driver from engineering which have fix this issue. We are currently pending the team to update the website. You can download the BT driver directly from the link below.

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Relevance 70.93%

I am using Windows Update API (WUApiLib) in C# to get available updates. And it appears that it displays some driver updates while Windows Update application tells that the device is up to date.

It returns me this (I'm using ASUS laptop):

ASUS - Other hardware - ASUS Wireless Radio Control
Intel - Other hardware - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Intel - Other hardware - Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Intel - Other hardware - 3rd Gen Core processor DRAM Controller - 0154
Intel - Other hardware - Xeon(R) processor E3 - 1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Intel - Other hardware - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Intel - Other hardware - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Intel - Other hardware - Intel(R) HM76 Express Chipset LPC Controller - 1E59
Intel - Other hardware - Intel(R) Management Engine Interface
Qualcomm Atheros Communications - Bluetooth Controller - Bluetooth Module

Is there a way to enable these updates via Windows settings? Also ESET reported me these updates as not installed?

If you are curious what it returns on your system, give it a go. I am attaching a very simple application (command line) to display not installed updates. Just unzip and execute. If you are afraid of viruses, here is the source code: You can even decompile it (i... Read more

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Relevance 70.93%


I recently built a computer and the operating system I've installed is Windows 7 Professional. Everything was going fine till a massive batch of updates had to be installed (about 175 in total).

When I booted up my computer, it was stuck on the 'configuring installed updates'-'failed to configure updates, reverting back to previous state' screen for about 40 minutes, after which my computer booted normally.

I ran into some weird bugs like Windows claiming that I had never updated the computer nor installed any updates despite the update history showing several updates that had been performed in the past few days, and after running the Windows Update Troubleshooter, resetting Windows Update through the 'Services' menu, and deleting every file in the SoftwareDistribution folder, I simply installed the 175 updates in small batches.

I should mention that after running the Windows Update Troubleshooter, I did get a message telling me that my Service Registration was "missing or corrupt", but I think that's been fixed after performing the other two steps I mentioned above. I also ran sfc /scannow and everything checked out.

The issue that remains, however, is that a trio of updates seemingly failed to install (according to the 'Update History' list), yet they appear on the list of installed updates (accessed through the 'Programs and Features' section in the Control Panel).

They are:


So the question is: should I uninstall... Read more

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Relevance 70.52%

Just got my W530, plugged it in, set up internet, and proceeded to run Windows Update as my first chore.  29 of the initial 54 updates FAILED.  Tried 3 more times, nothing but failures.  Ran system restore, and selected the first restore point, from when I first powered up the computer.  System restore FAILED. I am guessing this is not normal?  I only installed a few browsers, and CPUZ, in between the updating process.  I am trying to make recovery media, but the please wait dialog has been doing it's impression of KIT the car for at least 10 minutes, and when I tried to close it I get "not responding". Any ideas?  It would be nice if I didn't have to return a new laptop over some lame software glitch. :-( Paul Anderegg


Go to Solution.

Answer:2 hour old W530 Windows Update FAILED System restore FAILED

Have a look at this thread: towards the bottom of page 1.
Is this similar to what you're seeing? If so, try the solution I posted on the top of page 2. see if installing the one troublesome update, KB2647753, first, by itself, then allows all of the others to succeed.
Please do let us know if this works for you.

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Relevance 70.52%

I installed the latest round of Windows updates for my Win7 x64 install and it never completed (ran for about 24 hours) so I powered off the machine. Upon restarting, it said:

"Windows failed to start. A recent hardware or software change might be the cause" and has instructions for using system repair, then at the bottom:

File: \Boot\BCD
Status: Oxc000000f
Info: An error occurred while attempting to read the boot configuration data
So I booted off a Windows recovery disk and figured Startup Repair would fix it. Alas, after it says "Windows found problems with your computer's startup options" and asks me if I want to repair, I click "repair and restart" and it says "Failed to save startup options".

The "repair details" are:
Name: {bootmgr}
Identifier: {...}

The following options will be added:
Name: Windows Recovery Environment (recovered)
Path: Recovery\...\Winre.wim
Windows Device: Partition=D:
I've tried running Startup Repair from the manual options screen and it says it cannot repair automatically. I have two partitions, the 100MB windows System partition, which Recovery Console mounts as C:\ and my main windows partition, which it mounts as D: and I can see all of my files on it.

Running "bootrec /repairbcd" gives me "Total identified Windows Installations: 0"

I'm not sure if there might be something fishy with the way it's detecting my partition table... Read more

Answer:Windows 7 update failed and laptop won't boot. Startup repair failed

Have you run bootrec /fixmbr and bootrec /fixboot?
Then, if it doesn't boot, run bootrec /RebuildBcd (from this KB article: How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows )

c0000005 is STATUS_NO_SUCH_FILE - which means it can't find File: \Boot\BCD

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Relevance 70.52%

I have been receiving many failed updates, and i have tried methods like using the troubleshooting method to fix it. I have also tried downloading the updates from Microsoft center which still doesn't work as it stated as "ungenuine update"...
I have been getting windows failure to update during my windows start up.

PLease help thanks!

Answer:Many failed update on history windows failed to configure startup

Hello smeraldan and welcome to Seven Forums.

My usual disclaimer: I'm not an expert at anything. Sometimes malware can prevent Windows Updates from installing. Run a full scan with your personal anti-malware suite. Then use the free Malwarebytes to run another full scan. (No anti-malware product is 100% effective 100% of the time. If there was such a thing we'd all be using it.)


Another possible problem is if system files became damaged or corrupt. I'd run a system file checker scan from an elevated command prompt (option two.) If problems are found run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

You could also try running the System Update Readiness Tool if you haven't already done so.

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

Try installing the updates again, but this time just do a few at a time (maybe only 5 or so.) Keep track of the KB numbers. Start with the critical updates, then the important, and save the optional for last. If a group of 5 installs OK go on to the next group. If any group fails to install you'll know which group to uninstall. Try installing just one update at a time. If they install OK go on to the next group. Otherwise just ignore the problem update(s) for the time being and continue installing in groups of 5.

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Relevance 70.11%

Hello everyone, Since the Update 1 of Windows 8.1, the resolution of my Yoga is not really clear. Some screenshots to show the problem : Does anyone have the same problem or any fix ? Thanks. 


Go to Solution.

Answer:Lenovo Yoga 2 Pro - Windows 8.1 Update 1 - Resolution not clear

I have noticed the same problem on my end. I don't know if it's exclusive to the Yoga2Pro or if it's general with the update. Unfortunately, I don't have a solution yet either. At maximum resolution (3200x1800) everything is large and many things are fuzzy.

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Relevance 69.7%

...Yes I knew that is what someone would reply, however the question is not 'Why?' but rather 'How?'

Windows Update - Reset

Just a method to clear out the failed or
unsucceeded updates, and have a clean only
successfully installed updates log list.

Answer:Remove canceled update from review your update history list.


Its just a log of previous updates/actions

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Relevance 69.7%

Last week (with Bandit's aid) I did a recovery of my Windows XP system...Since then, I cannot receive Live Update.

I went through the "Repair of Live Update settings file" from, but it did not correct the problem...

Where to turn?...What to do? Am I directing the question to the right techs?...

thank you

Answer:since recovery console live update cannot retrieve the update list

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Relevance 69.29%


I wonder if there is any possibility that we can delete Windows updated files which begins with KB and recover disk space? Or we must not touch that?

If it is possible what would be the procedure on Windows Vista 32 bit machine?

Any advice in this regard will be appreciated.

Thank you

Answer:Can we delete Windows update KB Files to clear disk space?

You never delete anything that is installed, you uninstall it, but never updates as they are cumulative. All Windows Updates begin with KB and should not be uninstalled. unless you wish to have them re-offered by Windows Update which is useful if one becomes corrupted for instance.
You can clear up a lot of stuff by using Disk Cleanup: Disk Cleanup or Extended Disk Cleanup: Extended Disk Cleanup

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Relevance 68.47%

The message "Working on updates 12%" has been hanging on the screen for the last 12 hours on my desktop pc.

I had the same problem, though at a different point in the update process, with my laptop.

I had to abandon the update on my laptop and reinstall.

Do I have to go through all that a gain with my Desktop?

I'm very frustrated and thinking of reverting to Windows 7.

Does anyone have some suggestions to correct the stalled update procedure.

Many thanks

More replies
Relevance 68.47%

The message "Working on updates 12%" has been hanging on the screen for the last 12 hours on my desktop pc.

I had the same problem, though at a different point in the update process, with my laptop.

I had to abandon the update on my laptop and reinstall.

Do I have to go through all that a gain with my Desktop?

I'm very frustrated and thinking of reverting to Windows 7.

Does anyone have some suggestions to correct the stalled update procedure.

Many thanks

Answer:Windows 10 Update: Update Screen Message: "Working on updates 12%"

Hi, see mine at #137, and more - maybe #160 for example.. about download issues - if that's the stage you're at.
Cumulative Update KB3189866 Windows 10 build 14393.187 - Windows 10 Forums

Some elected to download the update and install manually.

Which update is it?

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Relevance 68.47%

Hey, I reinstalled Windows Vista Ultimate 32 bit and I was running the system update.  The BIOS portion failed on me (not responding) and I had to reboot my computer.  Now it seems like the computer turns on but the screen doesn't turn on. Help. 

Answer:Computer screen not turning on after BIOS update failed using System Update

Hello, if your dvd is spinning up, you could try to download your bios as an iso file, burn it to disc,and try to boot and flash from this cd.The last chance is to take out the battery, click power ten times, insert battery again and plug ac in. If nothing goes, call Lenovo support line, youŽll need a new system board.

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Relevance 68.47%

Get-MsrcSecurityUpdate does not seem to list some "security only" updates in the xml output.
It does list all the other updates including Monthly rollups. Is there a way to retrieve this?
For example, the following updates are missing from the output when the command
Get-MsrcSecurityUpdate -Year 2017 was executed:

4015548, 4014985,   4014986,   4014987 and 4014988.

Mansur Farooq

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Relevance 68.06%

So my problem here is that the check for updates say that my computer is up to date but when ı go into the update history I can see around 15 failed updates trying to install 1703.

So I run the troubleshooter for updates and it says that there are updates pending and that it's going to add keys to the registry and stuff to download the updates in the background but after 30 minutes I can't see any internet activity in task manager and check for updates still say that my computer is up to date.
(all the updates were failed to install on 6/20/2017)

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Relevance 68.06%


I'm having some trouble installing the above update. I've run the MrFixIt utility, but still get an error trying to install this update. Can someone recommend a solution to try?

This is an Asus X54C netbook running a clean install of Windows 7 Professional x64 OEM.


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HMV43-4VJP4-2XPD2
Windows Product Key Hash: ICzuR8ZBq92sVgVzcSnQ5UM+L3Y=
Windows Product ID: 00371-OEM-9315604-53606
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D0A14F7A-EDF0-4626-917B-15BC07081EB5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

Answer:Security Update (KB2709715) - Failed to Update, Code 8020000E

Solved by downloading and manually installing from here:

3 more replies
Relevance 68.06%

I googled the issue and found that this could mean my system reserved partition is full and indeed that is what I found. My C: drive is a 500 GB SSD but the system partition is only 100 MB of which only 3 MB is free.

MS web page has a long convoluted command line "fix" for this ( but I was wondering why I couldn't just "shrink" the main C: drive partition and then "extend" the system partition using diskmgmt.msc.

Or is there a better way?

Answer:latest update failed - can't update system reserved partition

Hello Ray Lo,

Yes, potentially you can do this... But I would suggest backup of your SSD, before you try to do anything as such... WRT shrinking and moving partitions! Just in case!

One extra step enforcing security does no hurt, does it?


1 more replies
Relevance 68.06%

As the title says, I have problems with Windows Update. I tried some fixes like: Reset_Reregister_Windows_Update_Components, Reset_Windows_Update_History, MicrosoftFixit50362 (which is a Microsoft Installer Fixer that couldn't install PowerShell), MicrosoftFixit50202. But what I really need is installing .NET Framework 4. I tried forcing it to install, installing it step by step, but it couldn't go further than .NET Framework 3.5. I need that Framework, the other updates don't really matter. And the interesting thing is that my antivirus doesn't say that Windows is not up-to-date, which is not normal, in ESET Smart Security, if Windows is not up-to-date.
If specs matter:
AMD Athlon ll X4 750K
AMD Radeon R7 240 4GB GDDR3
Vista SP2
I don't know how to obtain CheckSUR.log.

Answer:Windows Update stuck at Checking for Updates and can't install Updates manually

Hi antoniu200:
Many other Vista users have reported that Windows Update seems to get stuck at "Checking for updates..." for long periods of time, and this problem dates back to the August 2015 Patch Tuesday updates - see my screenshots in ScousaJAY's thread windows update just seems to hang while checking in the VistaForums. This month's December 2015 Patch Tuesday updates required a full hour on my machine before it finished the  "Checking for updates..." phase and finally presented a list of available updates, so you might want to try running a manual Windows Update and leaving your computer alone for an hour or so to see if it eventually runs to completion.
You might also want to read Nikilet's recent thread Updates were not configured correctly in that same forum.  Some Vista users, including myself, received an error message this month stating "Updates were not configured correctly. Reverting changes. Please do not turn off your computer" when they tried to install the December 2015 Patch Tuesday updates.  Six updates for the Vista OS and one cumulative update for IE9 were marked as "Failed" on my machine after Windows forced an automatic rollback and re-boot of my machine.  I re-ran Windows Update today and all Important updates that failed yesterday eventually installed successfully ("Checking for updates..." still took about one hour and I declined one Recommended update KB3112148 for Vista and one Optional update KB3106614 for Silver... Read more

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Relevance 68.06%

I recently (one week ago) made myself a dual-boot to Windows Vista SP2. I installed everything I needed and set the Windows updates to Automatically install updates. When I needed to make a video smaller (no need to talk about this in this thread) on Handbrake it said I needed Microsoft .NET Framework 4.0. I was surprised to see that. I went to see what Windows updates does and it wasn't checking for updates, as I set it to do. I started the check myself. I left it like that 30 minutes. When I closed my game, it was in the same state: checking for updates. So, I went to my .NET Framework 4 installer and, after 15 minutes, it gave an error: another installer is running. There were no installers, besides Windows update. So, I closed its process and let the installer run. After 15 minutes, it gave me an error (I don't remember the name of the error, I'll post it ASAP). So, I started researching, tried everything (MS FIXIT 50202, reset windows update history, reregister windows update components which gave me error 1060 and error 5 - error 5 is after trying MS FIXIT). I tried to "force" the .NET Framework 4 install by installing it step-by-step: 1.1  1.1 SP1  3.5  4. No succes. I AT LEAST need to install that .Net Framwork somehow. And the most interesting part is that my antivirus doesn't say that my OS is not up-to-date . SPECS: 6GB RAMAMD Athlon ll X4 750K 3.2-4.0 GHzAMD Radeon R7 240 4GB GDDR3

Answer:Windows update stuck at Checking for updates and can't install updates manually

Now it doesn't even give the error anymore. It just sits there and fake-installing .Net Framework.

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MS Defender updates from Windows Update in settings fail, other Updates successful, but MS Defender from Control panel can update the same definition updates without problems (why, oh, why? can't I just select and copy from settings? )

Over this time, I need to fix insider builds, but have a problem:

SFC and Dism component store health fix report no problems

Any Ideas?

Answer:MS Defender updates from Windows Update fail, other Updates successful

I seen your pic - it seems like MS wants us out of preview - no advanced options either..
Looks like we get to keep 10240 - just forget a clean re-installation of it - Key is blocked

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I'm trying to add the latest updates on my Windows 8 (64-bit) laptop (Asus Q400A-BHI7N03) and the checking for updates... never completes. I've even tried leaving it over night with no success.
Any help would be greatly appreciated!

Answer:Windows Update never finds updates (Checking for updates never ends)

 try running the Windows Update Troubleshooter:"A programmer is just a tool which converts caffeine into code"

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I have, or had a laptop purchased 9 months ago, therefore under warranty. Yesterday the ThinkVantage System Update recommended a BIOS update. After the traditional recommendations about what should not shut down the computer, the laptop is reset and started with the update.

During execution, displayed on a screen command, a message "ERROR XXXX. Press any key to continue." After press the key the laptop was freezedy was completely blocked. After an hour without seeing response and no sign of life, I decided to turn it off to confirm the disaster. The laptop was dead.

The laptop began to beep and would not start. Before the panic generated by the situation, I searched the forums where I found several cases that refer to the same problem and the insinuation that makes LENOVO about the customer's responsibility to avoid recognizing the warranty.

I was not looking for a BIOS update, it was recommended by ThinkVantage System Update, the software executed it and damage the equipment.

Besides being a damage caused by the ThinkVantage System Update, the situation gets worse when the answer given by support insinuates that the customer turn off the computer, so it is a CID (Customer Induced Damage) and therefore the guarantee does not cover it. I do not understand how LENOVO may imply that the responsibility of the customer. Really disastrous.

In conclusion, if you are not needing to make a BIOS update, it is preferable to omit the BIOS update messages given to ThinkVantage System... Read more

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I used System Update on my T530 today to update the BIOS.   On reboot, the T530 hung.   With help from Lenovo support, I rebooted the computer.   Now System Update says the bios update was successful to, but SystemInfo says that the current bios is BIOS Version: LENOVO G4ET93WW (2.53 ), 2/22/2013.    Lenovo support said that they only support the hardware and this is a software issue.   They had no idea who in Lenovo supported System Update.   They also advised to rarely if ever to update the bios "unless the system doesn't boot properly".   I have never heard that in 30 years of IT.    I would like to get System Update to be consistent with the bios level.   And I believe I want to update the bios.   Can anyone help with either of these two issues? ThanksBarry


Go to Solution.

Answer:T530 System Update failed to update bios

If you're sure you want/need the BIOS update, you can download it from your Driver Matrix:
I would recommend the Bootable CD version. I've never had a failed update with that method.

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I made the laptop boot to legacy.
everytime I run the bios update I get this error. I'm using this
Link to image
Moderator comment: Image(s) converted to link(s). For helpful information, please see: About Posting Pictures In The Forums.


Go to Solution.

Answer:u430p bios update failed to update to 7ccn61ww

Is the laptop normally booting in legacy mode? That bios file should be runned under windows booting under normal condition.

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Just finished updating my Systemax SYX Desktop from Win 7 Pro to Win 10. No problems (yet). I keep the Microsoft Update set to advise me of all updates, but select and implement them manually. Win 10 took between 1 and 2 hours to load and implement.Yesterday I checked my laptop, used mainly by my wife, and set for automatic Microsoft Updates. I found that it had tried to load Win 10 daily since July 27th, and it had FAILED every time. Then yesterday, I switched to manual MS updates, and tried to load Win 10 three times. It FAILED twice, and I quit the third time to go to bed. The laptop is about 18 months old, uses Win 7 Pro, has I3 processor, and is:HP ProBook 4540Model C9K7OUT#ABASN 2CE31923VPAny and all suggestions appreciated.

Answer:Desktop Update Worked - Laptop Update Failed

How much free hard drive space is there?... I had a friend run into same issue and it was because he didn't have enough free space on his SSD in his laptop. He is not having to buy a bigger SSD for it.

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This girl on our floor is getting all of the symptoms of the good ole blaster worm and it's 1 minute to reboot issues. I figured I could just windows update until I fix it.
So I install the updates. They install fine, no errors, and windows update says they're installed. Reboot, the same updates are listed. Try once again, and again it says the same ones are listed after I reboot. So I try through automatic updates, and, once again, the same thing. The updates just aren't installing besides saying that they are installed.
I then download the stand-alone blaster worm patch. Run it, and right after I click "I Agree" and hit next, the window just closes, no errors or anything. Try again, same thing. Try in safe mode, same thing.
I've never had a problem with this before, does anyone have any recommendations?

Answer:Windows Update installs updates, but they're still listed under updates

I had the same thing on a system I was working on. I ran Spybot and Ad-aware and cleaned off so much crap... But I had to let Spybot start at reboot to catch the app-killer. Try that and see if you can get those updates to take. It may be some nastiness in the box. Umm, no pun intended.

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I've disabled automatic updates (drivers, Win updates) by making changes to Win 10. Now every entry in Update History is listed as a failed update. Of course, no update has failed; I don't want to install them yet. Is there a way to delete failed update entries?

Answer:Deleting "Failed Updates" in Update History

Hi ChriskK,

I've disabled automatic updates (drivers, Win updates) by making changes to Win 10.

Are you first able to say how you did this?


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Relevance 66.83%

I've disabled automatic updates (drivers, Win updates) by making changes to Win 10. Now every entry in Update History is listed as a failed update. Of course, no update has failed; I don't want to install them yet. Is there a way to delete failed update entries?

Answer:Deleting "Failed Updates" in Update History

Hi ChriskK,

I've disabled automatic updates (drivers, Win updates) by making changes to Win 10.

Are you first able to say how you did this?


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i just installed google chrome from online installer and then i moved the file using application mover to the HDD.. then i pasted a symlink in "C:\Program Files (x86)\" ... "C:\" is the SSD where the windows and the drivers are installed.... when i turn on chrome everything works file.. but the updater doesn't work... when i try to update i get this:

can anyone help me get that fixed.. thanks!

Answer:Update failed (error: 3)An error occurred while checking for updates:

Just uninstall Chrome then install it directly to the destination you want it installed instead of moving it post installation.

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Relevance 66.83%

I've disabled automatic updates (drivers, Win updates) by making changes to Win 10. Now every entry in Update History is listed as a failed update. Of course, no update has failed; I don't want to install them yet. Is there a way to delete failed update entries?

Answer:Deleting "Failed Updates" in Update History

Hi ChriskK,

I've disabled automatic updates (drivers, Win updates) by making changes to Win 10.

Are you first able to say how you did this?


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Is there a way to edit the log for Windows update history to remove the failed updates as in the attached jpg ?

I have solved the issue of them failing...but would like to delete these and other "failed" entries


Answer:Removed "failed updates" in Win 7 update history

HI Trinaz
see this tutorial:

Windows Update - Reset
Good luck

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Lenovo System Update tells me that all is up to date! I searched at Lenovo for new drivers for windows 8.1They asked me exactly what notebook I use. For the x1 carbone 3460-4LG (checked 3 times because I couldn't believe it) they discribed my computer as:i7-3667U(3.2GHz), 4GB RAM, 256GB Solid State Drive, 14in 1600x900 LCD, Intel HD Graphics, Intel 802.11agn wireless, WWAN, 1Gb Ethernet, UltraNav, Secure Chip, 4c Li-Ion, Win8 Pro 64. My notebook has 8GB RAM, 180GB SSD and (as I believe) no carbone x1 has 1GB Ethernet, because it has no network connector at all! So first question: can I believe the suggestions of lenovo for new drivers? There are several drivers released in October 2013 that I surely do not have already installed.That means, Lenovo System Update doesn't work any more, without error message! Question two: Has Lenovo a solution to repair their defective updater? Or will they release a solution? Very disappointed regards.Alex

Answer:After Win 8.1 update - Lenovo System Update defective (doesn't find updates any more)

Yes we have the same Problem with Thinkpad x230, T530 and W530. Under Windows 8.1 System Update doesen't find any drivers. So now we have to download every single driver..... I hope really Lenovo will find a solution very soon......

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Thank you for all your support and security updates for my two Surface RTs. 
They?re great and I don?t want to see them go.  A quick aside? It would be nice for my two Surface RTs and me, if Microsoft had a change of heart and decided to port Windows 10 RT with Office RT for Surface RT and get a few
more years support.  Anyway.
Today one of my Surface RT 8.1 provided the option on shut down, to update and restart, which I did. 
It said it was installing 4 updates.  When rebooted, I went to view update history and found two failed updates and three successful ones for a total of five. 
The first one in the list that failed is this one here below.

Then to get more information, I clicked the link shown there for 4048958 to learn more. 
That took me to the Microsoft Security Update Guide, where I searched for 4048958 and was provide two links for RT 8.1. 
Both links, one for IE11 and one for RT 8.1, go to the KB 4048958 article, which says to get more information, go to the Security Update Guide, which of course takes one back to the KB. 
Not very informative loop I guess.
The second update that is on the list above showing as failed, is the one for Adobe to prevent remote code execution. 
When I am in Windows Update and double-click the failed entry for Adobe, and then click the link for more information, it takes me to a URL that does not show a KB number and provides a link for more i... Read more

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why an earth is windows internet exploroer 7 showing up on my windows update list EVEN WHEN I ALREADY HAVE IT????

Answer:why is windows IE 7 showing on my update list?

Do you have the release version or a Beta?

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I recently learned about the WIndows Update that people are saying thatshould be uninstalled.
This was KB3004394

I found this listed in the Windows UPdate history (Control Panel0>Windows Update)
And it is listed as having been installed successfully

However, when I go to Control Panel -> Programs and Features-> View Updates
and look under "Microsoft WIndows, the update isn't listed there. nor are many others.
This is the only place I can see that I can uninstall it however.

I suspect this MIGHT be the culprit to why i'm having freezes. It may just be that my usb ports are failing or something and the opsys might not be freezing.

I do notice too that there was another update installed on the 12th. KB3014777 I think) that is said to fix the previous update. But I'm not entirely confident in that.

Answer:Windows Update list not listing KB3004934

Try to System Restore to a date before the update was delivered, then set Updates to manual until you see it delivered again and can hide it. It may also have been pulled by MS.

Compare the install you have with the perfect Win7 install compiled in Clean Reinstall Windows 7.
The Factory Install is the worst possible install one can have, so I'd strongly consider doing that one great install now which you can preserve with an image.

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Relevance 65.6%

The Automatic Update service is not shown as a service in the windows services list, and when I try to configure it its not grayed out, and the BITS service is running, and Im running XP.

I need some help on solving this problem.

Answer:Windows update not shown in services list

try this

start > Run > regsvr32 wuaueng.dll

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Relevance 65.6%

Problem Description
Model: Toshiba Qosmio G20-127
Operating Sysytem: Microsoft Windows Media Centre Edition

After restoring OS from restore DVD, I can see printer and faxes list. But after Windows Update i cannot see printer and faxes list and cannot run "Add a printer" wizard.

I can print to previously installed printers only.

Answer:Qosmio G20-127: after Windows update I can't see printer and fax list

It seems that it?s a Microsoft Windows issue and it?s not related to Toshiba notebooks
Please check this Microsoft knowledge base article:

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I am running a Microsoft Exchange server and use Windows Messenger for internal communication within our company. Is there a way for the Windows Messenger clients to be automatically updated with new clients whenever we add a new employee into Active Directory and the Exchange server? This would be much easier than having to have each employees add new employees manually. Any ideas would be great!!!!!!

Answer:Update contact list in Windows Messenger


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Relevance 65.19%

I just put my laptop back to factory settings and the first thing I did was do the windows updates. There was about 135+ files. All went well except for one .NET file. I ran the SURT as suggested along with the scannow in dos. Tried the update again, but no luck. Attached are the error and log report.
It will not let me upload the log file, as I think it might be too big and it is a ZIP file at 11 mb

Answer:Windows Update Failed

delete the oldest two CBSPersist files - they are probably irrelevant anyhow

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Should I worry?

Answer:Update to windows 10 pro failed

Happening to me as well, and it is worrying me. So, do you need to worry? I think so.

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Last, an update in my windows automatically installed. So, I restart my computer to configure the update. Unfortunately, it was failed to configure and reverted the windows.How can I fix it?

Answer:Windows Update Failed

Which update was the problem?Please go to and click the update option at this website. It may ask for verification that you want to run it. Allow it to run. It should then show a list after scanning your system of updates that have yet to be performed as well as list any that failed and the details.

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Several failed attempts inside windows update for windows 10 pro update failed what can i do is this normal behavior ? i see several people on various forums with same issue.

Answer:Windows 10 pro update failed

and once it fails - you reboot - the files re-download - it fails again..

Upgrade via ISO > Windows 10

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I haven't been able to install windows updates since the beginning of April. Here are some that failed.

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656368)

Security Update for Microsoft Visual Studio 2005 Service Pack 1 XML Editor (KB2251481)

Security Update for Microsoft Visual Studio 2005 Service Pack 1 (KB2538218)

Security Update for Microsoft Visual Studio 2008 Service Pack 1 XML Editor (KB2251487)

Security Update for Microsoft Visual Studio 2008 Service Pack 1 (KB2669970)

Update for Microsoft Visual Studio 2010 Service Pack 1 Web Platform Tools (KB2548139)

Security Update for Microsoft Visual Studio 2005 Service Pack 1 (KB2548826)

Security Update for Microsoft Visual Studio 2008 Service Pack 1 (KB972222)

Security Update for Microsoft Visual Studio 2005 Service Pack 1 (KB971090)

Security Update for Host Integration Server 2010 (KB2579599)

Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2468871)

Update for Microsoft Visual Studio 2010 Service Pack 1 (KB2635973)

Security Update for Microsoft Visual Studio 2005 Service Pack 1 ATL for Smart Devices (KB973673)

Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217)

Answer:windows update failed

Hi and welcome to TSF have you tried downloading them directly to your desktop and then installing

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The windows 10 update has failed numerous times on the laptop (running Windows 7) with an error message
"WindowsUpdate_80240020" "WindowsUpdate_dt000". Can someone tell me what to do?

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