Computer Support Forum

Alps Touchpad/trackpad

Question: Alps Touchpad/trackpad

I dunno if it's a touchpad or a trackpad I have but there was a program along with it called like Apoint or something that would run and allowed me to change the settings on the touchpad. I have looked and can find no other way of accessing the touchpad settings. Well the last time I remember it working was before I updated Windows Vista, well now the program no longer runs I had it set to disable the touchpad when an external mouse was detected and it no longer does that. I went into its folder located at C:\Program Files\DellTpad\Apoint.exe and double clicked it and nothing happened. It use to run at startup but no longer does and I checked and it is still set to run at startup but does not, any clues as to what is going on? I believe I am using Windows Vista Home Premium.
I managed to fix it by going to Device Manager in the control panel uninstalling Dell Touchpad and rebooting.

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Preferred Solution: Alps Touchpad/trackpad

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Answer: Alps Touchpad/trackpad

Congratulations!

And thanks for letting us know.

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Hello, I have a Windows 7 Pro 32 bit Dell XPS M1530.

I recently discovered that Synaptics trackpads support multi touch with a simple driver update; however, my Dell XPS Laptop came equipped with an Alps trackpad.

I've been looking for software and/or drivers that allow an Alps trackpad to recognize multi touch gestures (such as two finger scrolling).

Any input? Thanks!

Answer:Alps trackpad Multi Touch

Welcome to Seven Forums.
Have you tried installing the Vista 32 bit drivers for your Touchpad and Pointing Stick in compatibility mode Vista? Compatibility Mode

Dell's site http://support.dell.com/support/down...&catid=&impid= Under input devices Touchpad/Pointing Stick 11/03/10 7.1007.115.102 Recommended.
Fabe

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Greetings, my ALPS trackpad scrolls in reverse. That is, when i want to scroll a page down I must start at the bottom of the trackpad and scroll up, and vice versa.

Is there a way to get the mousepad to scroll correctly?

Answer:Portege Z35-AST3N06 - Alps Trackpad Scrolls in Reverse

Open please Synaptics settings for the touchpad and click on option ?Scrolling?. There you will find option ?Enable reverse scrolling direction?

Disable it and I hope your problem will be solved.

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I have a Studio 1535 that originally came with Vista and the IT guys at my university upgraded to Windows 7. I really want to be able to deactiviate the Alps Alps TouchPad, v.7.2.101.104, A01 as I use a wireless mouse and the touch pad highly annoys me. I tried to d/l the driver for the TouchPad but it wasn't compatible. I was hoping on of you fine people could direct me to a compatible driver.

Answer:win 7 and Alps Alps TouchPad, v.7.2.101.104, A01

have you checked to see if the touchpad drivers are in device manager.
also if you type mouse in the start search then click the result, there may be a device settings tab that allows you to disable the touchpad when a mouse is plugged in.

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Question: Alps Touchpad

I am currently running Windows 7 Pro on my Vostro 2510 Laptop. It's the best deal I ever got, but the touchpad is simply wretched cause its an Alps Touchpad. The drivers are simply abominations. The only gesture my touchpad driver has is Scroll.

So I looked around, and found this newer driver. It had some decent and most basic gestures, and it sufficed for my needs. However, it causes my Aero cursor to freeze up and no longer animate. This usually forces my mind to think my computer has frozen when it has not, very discontenting.

Then I had another Idea, what if there was a way to force Synaptics driver to think my Alps touchpad is a synaptics one so I can get synaptics features?

If anyone get help me fix the error with the new Alps driver or synaptics idea or anything else, I'd appreciate it very much.

Answer:Alps Touchpad

Does the Vista driver from your models support page not work correctly?

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Question: Alps Touchpad

Has anyone found a driver that works for the Alps Touchpad?

Answer:Alps Touchpad

Try Here

Laptop - Dell Community

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Hey there guys,
I installed Windows 8 on my Dell Inspiron 1440 (previously running Windows 7) and had to uninstall and reinstall my Alps Touchpad driver to make sure everything worked. In the past week or two though I've been battling the FBI Malaware virus and, though I've finally removed all the remnants of it, my Alps Touchpad just won't work. I've attempted to uninstall the driver through Device Manager, delete driver folders and reinstall, and use compatibility settings to install drivers. Nothing's working and the virus must have somehow corrupted the driver. Is there anyway to fix this situation? I can temporarily scroll using Apoint.exe from the Alps folder but that is a little clunky and temporary. Thanks guys and I hope to resolve a really annoying issue soon.

Answer:Alps Touchpad Problems

Anyone?

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compaq C700 notebook...

the touchpad works for a bit, then stops working (driver must not load, I don't see it with the other icons on the bottom right, it's there when its working). Ive reinstalled the driver. in fact, I've reinstalled everything from the emergency partition.... but still get this problem.

any idea how I can fix this and keep the touchpad working?

thanks for any help you can offer.

sorry for all the posts... having a few issues with this laptop that I can't seem to fix myself.

Answer:alps touchpad. works sometimes, sometimes not

Hello. as you have reinstalled , is there a chance it is a hard ware issue ?

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* There are a few old posts on this board addressing the same issue but I found no solution so far * My touchpad is completely non-functional. Worked well under win 8 and worked for a while under 10 but after some Win update the drivers became totally unresponsive. As soon as I boot up Windows and it tries to load the driver executable (apoint.exe), it throws up the following error alert: Alps_setmousemonitor !!! The device doesn't appear straight away under Device Manager, I have to check "Show hidden devices" for it to appear with the well known yellow warning icon and the following status: "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" Steps I've tried:Device uninstall, letting Windows automatically search and install drivers, manual uninstall and install of latest drivers and previous versions.Fresh OS install (Win 10)OS Rollback (Win 8)Bios UpdateBios RollbackDisconnect the battery, disconect and clean the touchpad cable At times I am able to get it to work with a manual driver install, but it stops working in a minute and as soon as I restart it I get back to the alert error, hidden device. There is a specific old version of the driver (for win vista I believe) which makes it work in the sense that I can move the cursor enough to know this is not a hardware problem but the driver is unsuitable for use as the cursor has no precision whatsoever and just jumps around the screen... Read more

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How can I configure my touchpad to have middle button possibility for example when I press with 2 fingers.

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I have a Dell inspiron 1420 running vista. I am wondering if I can use synaptic drivers for a dell alps touchpad?
 

Answer:Can alps touchpad use synaptics driver

According to dell you need their driver,

http://search.dell.com/results.aspx...&navla=19019~7~161365&ira=False&~srd=False&ip
 

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Hi all, I come from an ASUS laptop where it is basic functionality that you can edit and manage how your toucpad acts.I am very happy with my new Z510 but am really missing this. Isn't there any options for adding these options for the ALPS touchpad? Scrybe and the like doesn't work on Lenovo touchpads :/ On my ASUS I had a lot of shortcuts through gestures on my touchpad. By clicking in the upper left corner the volume turned up, while clicking the lower left corner turned the volume down. In upper right corner it paused/played the current track (which apparently is completely missing as a shortcut on Lenovo keyboards) and tapping the lower right corner skipped to next track in iTunes. Additionally I had shortcuts like holding three fingers down on the touchpad opened up sticky notes and so on.  I really REALLY really hope that someone has a solution to this as it would make Lenovo my best laptop so far. /Martin

Answer:Add extra functionality to the ALPS touchpad

anyone?

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Hi there. I recently purchased a Yoga 300 and a Yoga 500, and the laptops are pretty great - everything works pretty well apart from the ALPS touchpad, which frankly, is the worst touchpad I've ever used on a laptop... there's about a 50% chance that any click or movement you input into the thing is not registered... The ALPS is a mistake, why not stick with a symantec pad? just visiting the ALPS site should set off alarm bells. Broken graphics, garbled english and a disclaimer that they refuse to supply end users with drivers - and that's the entirety of the site. Honestly, the trackpad on the yoga cripples the device so badly, I'm debating just returning it, and shelling out for a surface or something. --- What bothers me most is that the lenovo driver supplied with the yoga laptops has multi-touch scrolling, but the scroll direction is reversed to literally every other device on the market. The settings menu for the thing has an option to reverse the scroll direction for horizontal scrolling, but not for vertical scrolling. What gives? To include the feature, but hard-force it to run backwards, and not even offer the option to reverse it? What kind of person does that? Does anyone have an ALPS driver that would let me set the scrolling direction to the sane direction? It's driving me nuts, and I've spent three days looking for a driver that will work and do what lenovo should have done to start with.

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Hello, I have Lenovo U31-70 running Windows 10 64-bit and I have few problems with the touchpad.1. Touchpad gestures and scrolling doesn't work at all.2. "Alps pointing device" (v.8.201.1611.250) driver is not working. (even though it's installed) 3. All driver settings are inaccessible (very frustrating...) Screenshot from mouse settings in control panel: Link  I have tried to install and uninstall the driver itself several times and I have also tried to install previous versions with no success. Did anyone encounter any of these problems and can help me?Thanks.

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I have good news for laptop users with built in ALPS Touchpads. Acer/Gateway (same company) have been generous to create a new driver for Windows 8 32/64-bit users.

To make sure that your ALPS Touchpad may be compatible with this new driver for Windows 8, make sure that before upgrading to Windows 8, in Windows 7 open Device Manager, check the "Mice and other pointing devices" category and your Touchpad should be listed as "ALPS Pointing-device".

If it is, then you are a candidate to install the newly released drivers. Click the link for a direct download from Gateway.

The link below is for driver verison 8.100.2020.112 (Windows 8 32/64-bit)

http://global-download.gateway.com/G...TEWAY&SC=PA_6G

The link below is for driver verison 8.100.2020.116 (Windows 8 32/64-bit)

http://global-download.acer.com/GDFi...31503054303608

Instructions:

1. Unzip the file.
2. Double-click on setup icon and install.
3. Reboot.

After installation, this new driver adds Windows 8 gestures that are found on Microsoft Surface and other tablets for the TouchPad. There are other features there, but those are up to you to experiment with.

You can access the TouchPad settings by either clicking the TouchPad icon in the taskbar or by going to Mouse Properties in Control Panel.

==================================================================================

For users that have tried this driver and the swipe gestures do not work, it might be that your ALPS TouchP... Read more

Answer:Windows 8 ALPS TouchPad Driver

Just upgraded my Dell laptop to Windows 8 and could not deactivate touchpad when using Bluetooth or USB mouse. I downloaded the ZIP file using the link above, unzipped it, and installed it. I works on my Dell Inspiron 1545. The ZIP file contains both 32 and 64 bit versions. Many thanks for guidance and explanation.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3032 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1), 14 Mb
Hard Drives: C: Total - 223434 MB, Free - 163950 MB; F: Total - 476906 MB, Free - 464199 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

Inspiron 1545

For some reason my Alps touchpad was enabled I had disabled it awhile ago
Now trying to disable my Inspiron touchpad.
Touchpad button not shown in device manager for mouse
Tried to download following ALPS touchpad drivers but cant run them they say they have compatability issues and Microsoft has no soulition
R270497, R228446
I have disabled touchpad before by downloading a driver not sure what driver i used only know it was for Win 7 as
Win 8 had no driver at that time Think driver I used was R270497
Any help greatly appreciated.

Ellis
 

Answer:Solved: Alps touchpad driver

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Hi everybody,I upgraded to Windows 10, everything seems mostly smooth so far, except for my touchpad. I use the dual finger scrolling feature quite frequently, but now when I attempt to use it, I see a weird box appear (touch screen related, I think), then the context menu opens up (like a right-click), then it actually scrolls.  I end up having to run my fingers about 3/4 the way across the touchpad before it actually starts scrolling.  It's quite frustrating and impacts the usability of the laptop. I have downloaded and installed the Windows 10 drivers for the touchpad.  No help. I don't know if anyone else has this issue as well, but some features are disabled (like scroll speed, invert scrolling, etc.).  Anyone know how to enable those options? I can probably record the screen for an example of what's going on.  Any insight would be great.  Thanks!













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Answer:Alps Touchpad weirdness on V5-573P

 Took a lot of digging (and gave up a few times) but I figured out the fix. The Alps driver for Windows 10 (8.100.2020.212) is great.  The driver for Windows 8 (8.103.2020.206), despite being a newer driver, is absolute crap.  When I download the Windows 10 driver, everything works until Windows update detects that I don't have the latest touchpad driver, and it automatically downloads and installs the newest driver. I recently came across this article, which describes how to disable automatic driver updates: http://winsupersite.com/windows-10/stop-automatic-driver-updates-windows-10 Follow the instructions to disable driver updates. Uninstall the drivers for the touchpad via Device Manager and Add/Remove Programs, then restart, then download and install the Windows 10 driver, and restart again.  It should work fine after that.

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Just thought I'd share this here since I had no luck setting this up with the built in GUI for the Alps touchpad settings on my new Y50-70. Here are some registry settings I found that worked for adding right and middle click functionality to the 2 and 3 finger taps. I'm just posting since I had to dig around for awhile to find something that works, and I hope this helps save other people some time.
 
HKEY_CURRENT_USER > Software > Alps >Apoint > Guesture
 
 
"2TapSupport"=dword:00000003"Enable2Tap"=dword:00000001"2TapFunc"=dword:0000000d"2TapSetting"=dword:000000ff"2TapShow"=dword:00000009
 
Same for 3 tap except
3TapFunc uses 0d
 
As always, be careful with your registry.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Y50-70 - Alps Touchpad - Add 2 and 3 finger taps f...

Hey can you show me how exactly you typed this in your registry?
 
I am trying to enable 3 finger tap to perform a middle click for my alps touchpad.
 
Here are the registry settings that I have added so far:
 
Click here to view image
 
 
 
Mod's Edit: Image(s) converted to link(s) due to size.  Photos are limited to 100k size per forum guidelines.                     Please refer to About Posting Pictures for more information.

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Bought a Flex 2 15 pc a few days ago and i have been trying alot to activate Two-finger tap to right/middle mouse click.. I have ALPS touchpad and currently use driver v.8.201.1611.222 (i have tried previous drivers to). Shouldn't there be anyway to emulate middle mouse click with the touchpad?













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Answer:Two finger Tap ALPS touchpad Flex 2 15

i think there is a problem with Alps driver and there is a bug in it . because the option of 2 finger tap right click can be active and disactive in touchpad menu but it doesn't make any change in Os. i wish somebody could answer the question.  

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I need a "good' Alps touch pad driver.
Something with similar options such as synaptics....preferably swipe and coast scrolling. All of the Alp drivers I have tried have jumpy scrolling ...jumping a few lines at a time rather than matching actual finger movement.
Since Alps touchpads seem to be gaining popularity with the manufacturers,I am hoping a good driver now exists.

I have found one that didnt jump a few lines{precision scrolling} at the dell site but it didnt have continued scrolling...meaning when your finger reached the bottom corner,scrolling stopped rather than continued until lifted or moved back up.
I would settle for continued scrolling without the jumping of lines{precision scrolling}....but opt for the coasting feature.....So in a nutshell I need precision scrolling..with continued and or coasting scroll options.

If anyone has a good alps driver on their laptop or knows of a good Alps touchpad driver..I need the model number for the unit or the version number of the driver
 

Answer:Solved: Alps touchpad driver

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I have a Dell Inspiron 1420 laptop and my mouse used to work fine then randomly the mouse started working slowly and the scrolling settings had to be re-enabled every time I restarted my computer. I have Alps version: 7.1.102.7 and have gone to the Dell website and uninstalled my mouse program and reinstalled it and it still won't work. If there is another website for a more updated version of Alps or if there is something internally wrong with my computer any help would be appreciated!! THANKS!
 

Answer:Dell Touchpad Alps Problem

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hello friends! help me please! how to disable function 'double tap and drag' on my notebook? dell touchpad utility not support this. 

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i don't find this on the i'net after a month on google so i'll post here. it seems the alps drivers do not fully support v.x64. doesn't have the disable button anywhere. today vaio help (tier 3, supposedly) finally told me the above which i told there tier 2 a week ago, i guess he didn't read the notes. said i would have to live with it. they wouldn't help w/ registry hack. probably means they didn't know it. bad, bad, bad sony. anyway, to the chase. i saw where linux people could use synaptics drivers. tried the same trick w/ v.x64. there was the button under start>control panel>mousec>device settings>disable. those penguins aren't so bad. i have a severe neurological disease and that touchpad rendered a $1200.00 computer unuseable. sony's response was "live with it." to quote my favorite tech authorities, the three stooges, "chowderheads." let me reiterate "bad sony, bad sony." Drivers | Synaptics v.10.1.8 worked for me on win vista home premium x4, sp1/vaio vgn-fw170j.

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Hi again, I recently upgraded to 64bit Vista and 4 gigs of ram on my G2S-B1 and now I can't disable the annoying touchpad via that key with a icon of the touchpad with a slash threw it right above the print screen button...

Apparently drivers are not compatible with Vista 64 bit,.. what a surprise..

I've manage to uninstall it via device manager but would love to get any drivers that will give me the disable/enable button functionality back so please DO TELL!
 

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I have a Lenovo G530 4446-25u. Recently my Windows XP partition became corrupted after a system recovery which forced me to initiate a recovery install. This wiped out the touchpad driver I had installed. So I re-downloaded the package from the Lenovo website which installs the Synaptics Pointing Device software and ALPs Touchpad Driver automatically. The thing is the ALPs Touchpad Driver always fails to install with no indication why. The reason this is annoying is because my touchpad is extremely sensitive and it is always clicking when typing. Without this driver in XP I cannot disable tapping. This has turning into a major issue believe it or not as I use my laptop generally to type papers and take notes during lecture. I've also tried installing the driver in safe mode but I get the same results.

Thanks in Advanced,
Dobster936
 

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* There are a few old posts on this board addressing the same issue but I found no solution so far *My touchpad is completely non-functional. Worked well under win 8 and worked for a while under 10 but after some Win update the drivers became totally unresponsive. As soon as I boot up Windows and it tries to load the driver executable (apoint.exe), it throws up the following error alert:Alps_SetMouseMonitor Error!!The device doesn't appear straight away under Device Manager, I have to check "Show hidden devices" for it to appear with the well known yellow warning icon and the following status:"This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"Steps I've tried:Device uninstall, letting Windows automatically search and install drivers, manual uninstall and install of latest drivers and previous versions.Fresh OS install (Win 10)OS Rollback (Win 8)Bios UpdateBios RollbackDisconnect the battery, disconect and clean the touchpad cable  At times I am able to get it to work with a manual driver install, but it stops working in a minute and as soon as I restart it I get back to the alert error, hidden device.There is a specific old version of the driver (for win vista I believe) which makes it work in the sense that I can move the cursor enough to know this is not a hardware problem but the driver is unsuitable for use as the cursor has no precision whatsoever and just jumps around the screen.Any help will be greatly ... Read more

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I have a client who wants their tapping feature of their laptop touchpad to be turned off. Scoured all over the internet and although it says to go to device properties, then hardware then advanced, the option for touchpad is not even an option. Not sure where to go from here. I have seen in Ubuntu u can work with the config file, but I really feel more comfortable doing something within windows not by messing with config files. Any help would be appreciated
 

Answer:Solved: Win XP Dell Alps Touchpad

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Is it possible for an ALPS Touchpad to work with a Synaptics driver rather than the pre-loaded ALPS driver? Synaptics has a lot better features than ALPS does, and I was considering replacing the ALPS driver with the Synaptics driver...

Answer:ALPS Touchpad driver question

Probably not...

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HELPP!!! I can't get my touch pad or my J-Stick to work on my Dell Latitude CPx, I have installed the drivers form dell and it still does not work. Is there a way to tell if it is a Mechanical problem?
HELP!!
 

Answer:Dell Latitude CPX Alps Touchpad HELP!!!

what about the drivers from the joysticks and touchpads manufacturer? ... who are they made by?
 

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Inspiron 17R N7110, Windows7 Home Premium
I am trying to install the current Alps touchpad driver R307442.exe as listed under my service tag. Of course I am doing this to have some control over the touchpad, which I have none now.  The installation fails every time (install wizard).
I have looked at the other driver updates, and there are 2 bios updates, but it doesn't appear they would affect the Alps install (bios#1 for Windows8 upgrade, bios#2 to revert to old bios) and I don't want to install them anyway.
Any help in installing this Alps driver is much appreciated.

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Somethere I read that for touch pad to be working perfectly it has to be instaled Synaptics (the one i need for mine) and ALPS.

I was curios is that a fake info or it is working?

Answer:Do I need both drivers Synaptics & ALPS to get touchpad working?

Hi mate ;)

In my opinion you should install always both drivers.

Toshiba driver page ?More Info? said this:

_Alps Electric_ - This driver allows you to set the properties and functions for mouse control.
_Synaptics_ - This driver allows you to set the properties and functions for Touch Pad control.

I presume you need both drivers to get all the functions which can be changed in touchpad settings.

If you want you can try to install only one of the both drivers and then to check what settings are not available or what is missing exactly.

Cheers

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Any suggestions as to where to find XP compatible software for the Alps touchpad on a Toshiba Satellite 35DVD laptop.
Nothing at the toshiba site,the 2000 drivers wont work.
the recovery/utilities discs only contain ME drivers.
Nothing at Alps that I could find.
Problem is that when typing (in word for example)the cursor jumps erratically,there was a setting in the old alps touchpad utility which ran on millenium that stopped this happening.
Since reformatting and installing XP-pro the problem has re-occurred.
Any suggestions welcome thanks!
 

Answer:Toshiba Laptop-WinXP-Alps Touchpad

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Am I the only one who has a G550 with the ALPS touchpad and can't live with it?  Mine is very inconsistent.  Sometimes it works fine and then, all of a sudden, you try to move your finger a little bit and it refuses to move.  Then you pick up your finger and it works again.  I wish I could tell you this was only a little problem but it is not?  I have tried just about every setting there is under the control panel to no avail.  I upgraded the drivers off of Toshiba's website - (where Toshiba seems to be interested in fixing this problem for their customers but not Lenovo)  The new driver helped a bit - (Maybe 25% better - but it is still extremley annoying)  Some people say "Just live with it and use a wireless mouse"  Yes - that solves the issue - but 90% of my usage is on my lap and I don't want to inconvenience of having to deal with an extermal mouse.  Surely this must be annoying others that have this touchpad?  I have used touchpads by Synaptics on other Lenovo products including my T60 and do not have this behavior.  When I called Lenovo service all I get is ignored.  They seem like they just want to sweep the problem under the carpet and hope it goes away.  Toshiba has released a BIOS update for their customer that solved this problem.  LENOVO ARE YOU LISTENING?  Probably not.  tsk....This will be my last Lenovo purchase -EVER!!!! I love this notebook except for th... Read more

Answer:When will Lenovo fix the G550 ALPS touchpad problems?

Im in the same boat.  I bought the Lenovo G550 based upon the great performance of the old IBM T40 and T60. There was no floor model to try when buying, but I figured that since it's an IBM partner the Lenovo must be good. Oh boy was I ever wrong....When I phoned the tech support to complain about the erratic behavior of the touchpad I was told that I should be using a usb mouse anyways!!!! After about 6 phone calls to various numbers, I ended up talking to someone at a call center - on the other side of the world -, who tried to sell me an extended warranty!  He then suggested that I send the laptop in to one of their repair facilities.  He emailed me the address of a Lenovo repair facility about 400 km from where I live.  The Lenovo website lists several other repair facilities withing a 20 minute drive from me. If you buy a new car, and complain that it dons't work correctly, does the dealer tell you that you should be taking the bus to work anyways???? Sorry digitaleagle, but in my research, I believe that it's a hardware issue.  They would need a massive recall to fix this.  Simply put, they used the **bleep**tier ALPS system because it was cheaper and put more money in their pockets.  It's this sort of short sighted stupidity  that will spoil their reputation and loose them money in the long run. My solution is to use Fn+F8 to turn off the touchpad and use a usb wireless laser mouse.  I'm us... Read more

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Hello, I have an issue with the Alps touchpad in the U31. I would like to bring up the context menu (right click) with a two finger tap on the touchpad, but simply nothing happens. In the Alps touchpad options 2 finger click is activated and the little sample animation shows clearly how a two finger tap works as a right click.I am pritty sure it is a software/ driver issue, but I have installed v8.201.1611.250 and no newer version seems to be available. Anybody else has/had that issue or knows how to solve it?













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Answer:U31-70 Alps touchpad - How to enable two finger tap "right click" ?

Hi MrFresh , 
 
 
Welcome to the Community Forums. 
 
Checking on the support website , current version ALPS 8.201.1611.232 
Have you tried to fully uninstall it first and install a fresh driver too?
 
Can you also give this method a try . 
 
Update us how it goes.
 
 
Regards

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I have a new hp mini 311 that uses an alps touchpad in windows 7 with the latest hp drivers installed. The touchpad works great for normal mouse movements, but edge vertical scrolling is almost unusably bad. It scrolls a few lines here and there inconsistently, not really matching up to how my finger is moving along the scroll area. It's very inconsistent. It's almost like the alps drivers are doing their own processing to scroll the windows instead of having the scroll area emulate a mouse wheel (like in every other laptop I've used). There are sensitivity and scroll area controls in the drivers I'm using, but they don't help much.

Are there any different alps touchpad drivers out there that have better scrolling performance that I could try out? Or, are there ways to get the default windows touchpad drivers (which only work with mouse movement) to work with edge scrolling? Thanks.
 

Answer:Solved: bad vertical scrolling with alps touchpad

All right, I managed to find a solution to this problem. Install the toshiba alps 7.5.303.117 drivers. It doesn't let you customize any of the options, but it definitely fixes scrolling and works pretty well. The drivers are kind of tricky to find, but you might be able to find them on a toshiba sight and they fixed everything for me. Hope this helps anyone with similar problems.
 

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I have a lenovo G550 series laptop. Is there any ways I can disable the ALPS touchpad when I plug in usb mouse.In my older HP laptop, I could disable it after installing microsoft mouse drivers. But, this option does not come up even after installing the drivers for mouse.

Answer:disable alps touchpad in G550 laptop ?

Did you try Fn+F8?





Regards,Ana

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)I have a Lenovo Z510 laptop with came with Alps touchpad. Ever since Windows 8 and now Windows 10 I have been having issues with the drivers. In the last 2-3 years, Lenovo has never addressed this issue, nor have they pushed any updates to the drivers. Lenovo finally published drivers after Windows 10 release and it still has issues.I have tried two versions of the drivers and both of them have this issue:ALPS_v8.201.1611.242 (Published by Lenovo)ALPS_v8.201.1611.249 (Publish by Microsoft through Windows 10 update)I am on Windows 10 x64bit edition.Since Windows 8, I have the updated BIOS installed (http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-z-series-laptops/ideapad-z510-...I have installed the latest drivers from Lenovo's websiteThe bug: When using an external mouse (USB/Bluetooth), I always disable the touchpad using the Fn+F6 key. However, after a shutdown/restart the touchpad doesn't get re-enabled. Thus, in a situation where I shutdown my PC with the touchpad disabled, followed by starting the PC again but without an external mouse, the touchpad is non-functional and I can't move the  cursor after logging into Windows. Even after pressing the Fn+F6 key mulptiple times, the touchpad doesn't get enabled. I have to connect the external mouse again to actually use the PC. In Windows 8, restarting the PC by holding down the power button would re-enable the touchpad in a situation where I don't have access to an external mouse. However, in Windo... Read more

Answer:Z510 Alps touchpad driver buggy and keep getting c...

Dear Sir Hope my message finds you well. i see you made big effort & many steps, but BIOS update may caused that last serious problem. so i believe you should deliver your device to the nearest service Center to Check your machine. Best Of Luck  

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I have a Z510 running Windows 8.1 with Alps touchpad. I have installed the drivers for the alps touchpad v8.100.1611.210 from the driver page (http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS038020). I always us e aUSB external mouse because the touchpad is very senstivity when I am typing on the keyboard... I use the Fn + F6 key to disable the touchpad... The issue I am having is that everytime I restart my laptop, the touchpad becomes re-enabled... The driver won't remember the settting.... The driver's software doens't have an option to disable the touchpad when I have a USB mouse plugged in... How do I get the driver to keep the touchpad disabled until I reenable it myself using the Fn + F6 key even after reset?  

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It seems that Alps Touchpad isn't fully compatible with Windows 10 given that it couldn't scroll properly on MS Edge. The mouse can scroll, but it scrolls like a snail, like I'm scrolling a backgound application. Indeed, it seems that the touchpad sees MS Edge a background app even though it is in the foreground because if I put Edge as actually a background app and another program (e.g. video player) in the foreground, MS Edge scrolls well without any issue. It seems that Alps sees MS applications as this: foreground app is background app; background app is a foreground app. I hope HP or Alps will provide an updated driver.

Answer:ALPS Touchpad Not Scrolling Properly on MS Edge

Hi, Please use the following link to download and install to your computer.            http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_140673_1 Regards.

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Since upgrading Acer Aspire 5738Z to W7 i Have lost all trace of icon and software for ALPS Touchpad and am unable to adjust or alter settings anybody else had this problem or know of a solution

Answer:Loss of ALPS Touchpad icon since upgrading to W7

You need to download all of the Acer Aspire 5738Z Windows 7 Drivers and install click here

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Just finished to the upgrade from Windows 7 to Windows 8. The upgrade went surprisingly seamless and except for the long download and installation was a breeze. I am still learning to get around on my laptop. I upgraded on a Dell XPS m1530. The only thing I was required to uninstall was my Alps touchpad. I have looked everywhere and can't seem to find a Dell (or Alps) Windows 8 driver. I am running a 64 bit processor.

If I can't find a Winows 8 touchpad driver, is it possible to locate a Windows 7 driver and use it. Has anyone been successful doing this. If so, what is the process to install the driver (8 or 7) in Windows 8.

I am fascinated with the process to setup Windows 8 and just as amazed at how it works. It does work much better with my laptop then I thought it would!!!

Thanks for any and all suggestions.

Answer:Dell Touchpad Alps! Can't find driver. Help[

Just finished to the upgrade from Windows 7 to Windows 8. The upgrade went surprisingly seamless and except for the long download and installation was a breeze. I am still learning to get around on my laptop. I upgraded on a Dell XPS m1530. The only thing I was required to uninstall was my Alps touchpad. I have looked everywhere and can't seem to find a Dell (or Alps) Windows 8 driver. I am running a 64 bit processor.If I can't find a Winows 8 touchpad driver, is it possible to locate a Windows 7 driver and use it. Has anyone been successful doing this. If so, what is the process to install the driver (8 or 7) in Windows 8.I am fascinated with the process to setup Windows 8 and just as amazed at how it works. It does work much better with my laptop then I thought it would!!!Thanks for any and all suggestions.I was finally successful with my Asus laptop using Windows 7 64 bit drivers off the Asus website. There are no Windows 8 drivers for my laptop.

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I'm attempting to solve the issue of the touchpad delay after typing.  This is a well known issue, easily fixable in the Synaptics control panel by turning off Palm Check.  However, my Flex 3 1480 came with the Alps control panel, which doesn't offer ANY options for turning off touchpad delay.  How do I switch over to the Synaptics driver, instead of the Alps driver, so that I can use the full selection of options available to Synaptics users? NOTE:  I've seen various solutions suggested on the forums, none of which have worked.  Some of those include turning touchpad to "no delay" in the mouse settings, deleting a file called FMAPP.exe, downloading the latest audio drivers, among other things.  None of these solutions worked for me.  That's why I want to change to Synaptics, so that at least I can go into the Synaptics settings and turn off Palm Check to solve the issue.  Any ideas? 

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Hi everyone, I just bought a Thinkpad Yoga 14 S3 and I have an issue with the ALPS touchpad.Whenever I click the touchpad (physical click not tap) with a finger on it, it opens the right click menu...This is very annoying as I always use two finger, one for moving the cursor around and one for clicking.I have the lastest touchpad driver (8.216.1616.137) and I am on windows 10. I tried any possible solution I could think of with no luck:- Went through the touchpad option thousand times.- Tried changing entries in Regedit (change Enable2Click to 0), and what it did was that is now does not recognize it as a right click, but not as a left click either. When I click with the finger on the touchpad, the cursor now jumps but does not register any click. Any ideas on how to solve the issue?Thanks in advancePierre

Answer:Problem with left click on ALPS Touchpad

I have exactly the same problem on my Thinkpad E460! This almost makes my laptop unusable. Please update this driver asap Lenovo. P.S. If you uninstall the ALPS driver and use the standard Windows PS2/Mouse driver, this problem does not occur. However there is no setting (at least I did not find one) which allows you to disable 2 click. Also scrolling and gestures do not work with the Windows PS2/Mouse driver. 

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Hello,

I have just taken my vista A200 (PSAE3E) back to vista 64-bit, and can't find a driver for my alps touchpad. Can anyone help?

Cheers!

Answer:Satellite A200 - need 64-bit ALPS touchpad driver

It is really strange. On Toshiba download page for your notebook model there is listed version 7.100.301.4 for Vista 64-bit. Can you find it?
Please check it again and choose right notebook model - A200 (PSAE3E).

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Hi All,
 
This topic is based on the G550 alps touchpad topic that has been discussed for some times. If you would like to know more, please check it out here, the topic created by digitaleagle.
 
I created this new topic for the previous thread was too long to read. In addition, it would be easier for new users to track on the progress of the new driver we have recently published on the support site.
 
Alps Touchpad for Win 7 32bit - 7.7.1602.501
Alps Touchpad Win 7 64bit - 7.107.1602.501
 
There are some comments from our users who have tried it out before the drivers were officially published on the web. I really appreciate that. Thus, if any of you have comments about the new driver besides the feedbacks posted in the old thread, please do share with us.
 
Thank you!
 
Best regards,
Cleo

Answer:G550 Alps touchpad New driver 7.7.1602.501

Where is the feedback on the new drivers? Has anybody tried them? There are over 150 views since this new thread was started, but it looks like I'm the first commenter.

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Need Windows 8 64-bit driver for Alps touchpad on  PC Notebook HP Pavilion - 14-v203la (ENERGY STAR)  to fix scroll.

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Hi, I would like to ask how to change a function assigned to a gesture (e.g. to a 3-finger flick navigation). After the recent APLS driver update it has changed from "back/forward" to "task switch" and I'd like to change it back (w/o reverting the driver, of course). Also applies to other gestures, like e.g. 2-finger tap would be nice to perform a middle button click for me.

I don't see a way to change this from the (IMO bad) driver advanced settings UI, unless purely experimenting with registry settings. I'm not against a registry manual edit, some details on what and where to change would however be appreciated.

Thanks.

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Hello all,

I own a Toshiba P30-135.

I experience TOUCHPAD temporary freezes from time to time.

During freeze the mouse cursor cannot be moved for 30 seconds to a couple of minutes.

Freeze occurs randomly, at least once a week, often once every day.

The last available driver on the Toshiba site is installed.

The software installation is clean without suspect software, spyware and viruses (I'm a specialist of IT security)

I read on the web two different stories :

1. it is due to an electrostatic problem, and it is required to change the top cover on some models. However on mine the display had to be changed recently by Toshiba maintenance and they changed the top cover, too, (which was corroded by sweat). The problem occured before mantenance and still after maintenance.

2. It is a "normal" process whereby the software readjusts mouse settings. I never found anything from Toshiba about this. However I never saw any PC from any brand freeze for minutes before, and I do not find this normal as it can freeze during critical phases.

Does anyone have information about this issue ? and / or any information on how to disable the "auto-adjust" feature if it is true and consequences ? Any standard driver able to replace without the feature ?

Many thanks !

Answer:Ramdom freeze of Toshiba ALPS touchpad on Satellite P30-135

Hi,

I?ve got the same problem like you sometimes on my machine (Tecra S5). Since I am using often the touchpad it occurs during work and it?s very annoying.

What I?ve found out was that since my hands are sweating when I am typing some longer docs, the sweat adheres on the surface of the pad and generates some kind of layer which prevents the pad to get the "touch" from my fingers.
After cleaning the touchpad gently with some non-aggressiv kitchen cleaner, it works like a charm and stops blocking for some weeks till it?s starts over again. I think humans cannot disable sweating like a background process under windows. Would be interesting if you could check this, clean your pad and report if the pad works after cleaning it.
Thats also sometimes a good reason to clean the whole machine periodically from sweat, debris and dust. (Don?t forget the ventilation holes from the cooling system ;) )
It?s like cleaning your apartment, just keeping it clean and preventing some bigger SH**. :)

Greets

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I really hope someone can help, I turned on my laptop earlier today and the touchpad won't work at all. I've tried system restore, uninstalling and reinstalling the driver. When I go into device manager it says it's working fine but it's clearly not. I'm running windows 10 on satellite C55D-A-15H. Like I say it was working fine and now it just won't work at all

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Hello,

I am trying to solve some issues regarding touchpad. My Toshiba U400-150 PSU45E has been equiped in ALPS touchpad (instead od synaptics, which is much better by the way).

Previously I worked on another manufactures laptop with Synaptics and the software for it had advanced options, better than ALPS.

1. When I use ALPS driver the movement of coursor seems to be little "jumpy", any movement regulations don't help. So I uninstalled ALPS driver, installed Synaptisc and the movement was fluent. However the software for Synaptics did not include all the advanced options (such as touch areas, scrolling, etc). Therefore I restored the driver for ALPS again, and the 'jumpy' movement returned. I assume that the driver is not as good as synaptics.

2. I need actually emulation for middle button. In synaptisc there was such option in "touch areas". I was using top right corner for emulation of middle mouse button. I was searching for such option in ALPS driver but there is no any .

I woud be gratefull for any sollutions, suggestions regarding issue 1 and 2. Is there any possibility to emulate middle mouse button in ALPS?

TIA.

Answer:Satellite U400-150 (PSU45E) - ALPS touchpad issue

I have an Alps touchpad on my Tecra and its very smooth, so maybe you just need to update the Alps driver?

Are you using XP or Vista?

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My laptop is running ALPS Touchpad driver 7.105.2015.1105 which is the latest driver for Windows 7 64 bit. I upgraded it to Windows 10. After the upgrade I noticed that the ALPS driver was no longer there and I had a Synaptics PS/2 driver with no gesture capability.  I reverted to Windows 7 until I figure out what my options are. I saw some ALPS touchpad drivers for Windows 10 on the ACER site.  Are they compatible with the Gateway ALPS touchpads?  Can I go back to Windows 10 and then replace the Synaptics driver with the ACER ALPS driver? Thanks in adcvance for any help offered. HowardRedmond, WA










Solved!
Go to Solution.

Answer:Touchpad (ALPS) drivers for Gateway NV59 Laptop

Belarc advisor. http://www.belarc.com/free_download.html

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Hello, how to disable ALPS touchpad, when mouse is present on Widnows 10 x64? There is no choice how to do... https://onedrive.live.com/redir?resid=97A99A5CEA917C8E!4933&authkey=!ABGpCymwKNFlc54&v=3&ithint=phot... Ies, I have the latest driver from Lenovo website. PS: sorry, but after move from 8 yeas old Synaptics touchpad I think that ALPS is the worst touchpad manufacturer and driver too...

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Hello, the EliteBook Folio G1 (2016) allows the choice between MS Precision and GlidePoint. The problem described below occurs on both driver versions. (Please also note that I have configured *all* settings (on all 3 locations where mouse settings can be configured), and I did so in a way that rules out that the problem is a result of misconfiguration. Bios, Windows and Touchpad drivers are up-to-date.) Problem: When I try to move the cursor just a little bit (which is a very frequent action in everyday computer usage in general (e.g. cursor positiong, checkboxes), and with certain applications (imaging) in particular), there is no response until I have moved my finger over the touchoad a few millimeters (!). This is very annoyng -- it is impossible to do precise operations. In particular, no such issues exist on my other notebooks. I guess it's some kind of protection so no movements are done when accidental touching the touchpad. However, unlike the "prevent-movement after typing"- option, there is no user-visible setting that would allow the user to disable this annoyance. I am actually considering sending the computer back. It is ironic because this is anything but "Precision". (All the other features and behavior of the touchpad are quite good, btw).  Request: Please forward this problem to your developlemt/software team so they can check whether this can be changed, and then please provide new drivers/etc. They should check wheth... Read more

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I've upgraded from Windows 7 to 10 and after it touchpad had absolutely no response even not visible in Device Manager! There is only Win7 driver here https://www.acer.com/ac/en/GB/content/support-product/2114?b=1Installing from root folder doesn't work, even 64bit subfolder. 













Solved!

Go to Solution.

Answer:Acer Aspire 7741G /w ALPS touchpad (detected as Sy...

I have to add my SUCCESSFULLY SOLVED experience with ACER Aspire 7741G with ALPS touchpad.So I tried to search similar models.Acer Aspire 7740 or 7740G are with Windows 8 drivers that solved the problem.https://www.acer.com/ac/en/GB/content/support-product/2004?b=1 After clean install of Windows 10, it was found as Synaptics (and worked at the basics. Full functionality will be reached after installing ALPS driver. Hope it will help to someone other. I spent a lot of time by resolving. MESSAGE TO ACER STAFF:PLEASE, KEEP YOUR DRIVERS UPDATED FOR ALL OF YOUR MODELS!!!














View solution in original post

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I have my new laptop since 1 week and 1 thing keeps bothering me:
It's only possible to do inverted 2-finger scrolling wich feels very unnatural to me; I want to be able to scroll normaly: down for down and vice versa

I tried replacing the driver with the newest one and also some other drivers but either not working or same result.
pls advice as this is a deal breaker to me!

Answer:Satellite ALPS touchpad no normal scrolling only inverted

Originally Posted by born_now


I have my new laptop since 1 week and 1 thing keeps bothering me:
It's only possible to do inverted 2-finger scrolling wich feels very unnatural to me; I want to be able to scroll normaly: down for down and vice versa

I tried replacing the driver with the newest one and also some other drivers but either not working or same result.
pls advice as this is a deal breaker to me!



HI everybody,

I face the same problem as the friend here; Personally I have spent hours to figure out how Toshiba could be mad enough to make this simple setting impossible.

I have tried :
- replace the driver by newer Alps, Synaptics
- ask the Toshiba technical support, that has been unable to find a solution, but I do have doubts about responder skills that seemed to discover the Z30 for the first time
- tried ton modify values in HKEYCURRENT and LOCAL

God damn it ! NOTHING WORKS !!!!!!
I cant understand that a brand like Toshiba leave consumers in that mess because of a so simple setting.

Thank to anyone able to solve the problem

Cheers

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My laptop is running ALPS Touchpad driver 7.105.2015.1105 which is the latest driver for Windows 7 64 bit. I upgraded it to Windows 10. After the upgrade I noticed that the ALPS driver was no longer there and I had a Synaptics PS/2 driver with no gesture capability.  I reverted to Windows 7 until I figure out what my options are. I saw some ALPS touchpad drivers for Windows 10 on the ACER site.  Are they compatible with the Gateway ALPS touchpads?  Can I go back to Windows 10 and then replace the Synaptics driver with the ACER ALPS driver? Thanks in adcvance for any help offered. HowardRedmond, WA











Solved!
Go to Solution.

Answer:Touchpad (ALPS) drivers for Gateway NV59 Laptop

Belarc advisor. http://www.belarc.com/free_download.html

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Today I upgraded my Vaio VGN-FZ140 laptop from Vista Home Premium 32-Bit to Windows 7 Home Premium 32-Bit and everything is working great (motioneye camera, physical media controls buttons like vol up/down, etc.) except the Alps touchpad does not work at all. It is not listed in the Device Manager under Mice/Pointing Devices and I tried installing the Vista driver from the Sony website and nothing. I use an external USB mouse as-well and that works fine. Any way I can get this touchpad working?

Answer:Sony Vaio VGN-FZ140 Alps touchpad not working on Win 7

Have you tried installing the vista driver under Vista comp.?

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Hi!
I got my Precision M4800 and I'm really about it.
But! I dislike the touchpad for one reason : No option to enable one-finger scroll. I'm kinda "old school" with touchpad and I don't like using my the two-fingers scroll and all the "fancy " features and the touchpad software don't have this specific feature.I tried the old driver version (7.0), but it's not compatible with Windows 8.1.
I can see a lot of values in the regedit ( HKEY_LOCAL_MACHINE\SOFTWARE\Alps and HKEY_CURRENT_USER\Software\Alps ) but I don't know which one it can be,
Do you know if a generic ALPS drivers exist? Do you have a solution for this issue?
Thanks!

Answer:Enable one-finger scroll on Precision M4800 (ALPS touchpad)

Run the DellTPad.exe file in C:\Program Files\DellTPad.  This will give you an older interface which includes the one-finger scroll. 

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For about two months now, the touchpad on my Dell Inspiron 1420 has not worked properly. The touchpad does not respond to touch (at all) nor do the buttons work. Additionally, the touchpad driver does not show up in ?Device Manager? at all. The files do still exist under ?Dell Drivers? though and the application can be found under ?programs?.

So far, I have:

-uninstalled and re-installed the touchpad driver (many times). If I remove all files and re-install the drivers, and reboot as instructed by the prompts; the touchpad will usually work until I put the computer to sleep or restart it. Then, once again, no response at all. The icon in the bottom right of the desktop also disappears, as does the driver in ?device manager?. The files still exist though in ?dell drivers? and under ?programs?.

-started the computer in safe mode. The touchpad works fine anytime I am in safe mode.

-disabled all programs (programs that had that option) that run on start up. I did this thinking that a start up program was controlling the touchpad since it starts fine in safe mode. The Alps driver (for the touchpad) that should appear under start up programs does not and I have never disabled it when it did show up. Stopping all programs that run at start up did nothing to fix the touchpad.

-I run AVG anti-virus software every day and have run Ad-Aware antispyware multiple times but this seems to have no effect on the touchpad problem.

At this p... Read more

Answer:Dell Inspiron 1420 Alps touchpad stopped working

Hi,
I am thinking that maybe that is a 64bit, if so then you are having a driver conflict, i suggest that you make sure you have the right drivers from the Dell website for your Laptop, or check you Even viewer logs to see what could be the cause of that problem.
If that isn't the problem, then lets us know...
 

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This thing keeps coming back, it refuses to stay deleted.
I want to remove/delte the Alps Electric driver for Dell Touchpad, and I go to Apps settings and Uninstall it. Things work better until some time later it has reinstalled itself again somehow.
How do I get this thing to STAY deleted forever? Not until next reboot, bot for a few hours, but forever and ever?
I watn it removed, as my experience is better with default Microsoft drivers. Thsi Dell/Alps driver causes a long delay between clicking ont he "upper" "mouse buttons" next to he spacebar on my Precision 7520 and the touchpad detecting a swipe. This delay is horrible, ends up completely missing most of my swipe motions, and mangles the ones it gets part of. Selecting text is impossible, selectign graphics is horrible, it just completely ***.
When I remove Dell Touchmad in Windows 10 settings for Apps, then it's OK for a while, until this Dell Touchpad app/driver comes back from the grave.
Please help! Dell Support icket gets me useless answers like turning off Multitouch, which IS off. I don't want that off, I want it absent, as so far, absent is the only thing that works. But absent is unfortunately temporary...
I do not want ot disable the touchpad so that it no longer works, I want to keep Dell's own Alps Electric app/driver from being here at all, and use Microsoft default drivers instead, and continue to use the touchpad in a functional, usable way.

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I have a U500-00X012 (Australian Model) which I have updated to Windows 7 64bit. The Toshiba Australia website says to use the Vista 64bit ALPS touchpad driver. I could not get any Vista driver to work with my U500.

The correct driver is available from the Toshiba Europe website http://support1.toshiba-tro.de/tedd-files2/0/tpdrv-20091112112139.zip

The driver is v7.105.303.117

Hope this saves somebody the many hours I have wasted trying to get the touchpad to work.

Answer:Satellite U500 - ALPS touchpad driver for WIndows 7 64bit

Hi

Normally the most Vista drivers also work on Windows. Do you get an error message during the installation or what happens exactly?

Another question: Why you don?t try the driver from the European page? Normally it should also work on your notebook.
Check this!!

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so, i got Windows 10 immediately once it was available.. even prior to that my touchpad was going in and out, like sometimes it sticks and doesnt work, but rubbing on it with a little force got it back and it'd be fine for hours or however long.

btw i have a Dell Inspiron 1564. all of a sudden tonight, the touchpad doesnt work AT ALL. previously this has happened like once a month, but i just restart my comp and its all good.. but now it wont work at all, AND the computer doesnt recognize there being a touchpad or any touchpad drivers under device manager.. its just blank, the only time the "Mice and other pointing devices" even shows up is if i have a USB mouse plugged in, otherwise it isnt even listed.

i've tried installing the driver from Dell, but using that one gives me the error that Windows 10 doesnt allow this app, or doesnt have support for it. i used some third party sites to try Alps and Synpatics drivers (heard that Synpatics might work), and they install fine, unlike the one from Dell, they dont give me the Windows 10 compatibility error.. but they just dont do ANYTHING. still nothing shows up in device manager.

most "solutions" for touchpad related problems are to uninstall the driver and then restart Windows and let the drivers reinstall.. but i cant uninstall anything, and nothing is there to reinstall. i've also tried Windows Update to see if anything popped up there.. nothing did.

any ideas?

Answer:Alps Touchpad Drivers Not Showing Up.. Nothing Shows In Device Manager

heres an SS of Device Manager

the only thing shown is the USB mouse im now forced to use.

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I blew away the Vista that came with this laptop, and installed W7 Pro. Got everything to work except the touchpad. I tried several different drivers from Lenovo and elsewhere, compatibility mode, but no help. What Lenovo lists as W7 are actually the old Vista drivers.

I even tried Lenovo's suggestion of pullling the battery and holding down start for 20 seconds (?). Again, no help.
 

Answer:Lenovo G530-444624U ALPS touchpad no workie in Windows 7

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Starting this morning, 1/28/2016, the touchpad on my Z510 has stopped working on Windows 10 OS. After trying a few different things to get it running, I restart my computer and get the following error message "Alps_SetMouseMonitor Error!!" from a window labeled "Apoint.exe" . I've also tried reinstalling the alps driver the from Lenovo website, but the error persists. The touchpad has worked fine on Windows 10 for several months, so I suspect there was an update to the driver that is causing the error. Any help?

Answer:Z510 Touchpad not working - Alps driver error on Windows 10

raaronsy wrote:Starting this morning, 1/28/2016, the touchpad on my Z510 has stopped working on Windows 10 OS. After trying a few different things to get it running, I restart my computer and get the following error message "Alps_SetMouseMonitor Error!!" from a window labeled "Apoint.exe" . I've also tried reinstalling the alps driver the from Lenovo website, but the error persists. The touchpad has worked fine on Windows 10 for several months, so I suspect there was an update to the driver that is causing the error. Any help?Use Windows "Restore" and try restoring to a date prior to the problem. Just to be sure after that try scanning for virus/malware. If the problem persist try running under an elevated command prompt "sfc /scannow". Do not include the quotation mark. If there is a message that there are errors and it can't be repaired run under elevated command prompt "dism /online /cleanup-image /restorehealth". Again do not include the quotation mark.

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Dell Latitude E6430 upgraded to Windows 10 recently, all recent updates. Not sure when, after one of the driver updates, it gives an error at startup after login in:
File Access Denied
You'll need to provide administrator permission to delete this file
ApInfo.dll
Company: Alps Electric Co., Ltd.
If I press continue, it gives error that file is in use. Same error for all files in TouchPad driver. If I skip, touchpad works fine, the touchpad setting utilities work fine. But for some reason it wants to delete itself everytime system starts up.
Tried uninstalling the Dell TouchPad driver and reinstalling, several times, but always get the same error after login.
Any idea what could be the problem?

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Hi all, got an Acer 5536 Notebook here - it has Alps drivers installed as these seem to be the only drivers Windows 7 deems compatible. I have the same notebook computer myself and the Synaptics drivers work perfectly in mine, and in my friend's 5536. The problem is the Alps drivers seem pretty terrible.. despite any settings changes the pad is often over-responsive (mouse jumps) or under-responsive (taps don't register). I have the same laptop myself and am very used to the pad so I know it's not just user error! It's quite likely to be these terrible drivers I think.

Many thanks in advance.
 

Answer:Acer 5536 notebook laptop with ALPs/Synaptics touchpad

Hi

Seems the 5536 can come with either ALPS or Synaptics touchpads as Acer list both as drivers for Win7.

You could try something in uninstalling the ALPS drivers then installing the Synaptics and see if they work ok, ACER Support drivers for that Model HERE

if they dont work then re-install the ALPS driver.
 

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Hello,
I would like to ask for your advice. After clean install of Windows 10 my touchpad is no longer working properly. I have Lenovo Ideapad G455 which has Alps touchpad. Everything was fine in Windows 7 but Windows 10 automatically installed Synaptics driver and it's not possible to install Alps driver which I have downloaded on Lenovo website. It says because of compatibility problems. I tried Alps driver for different Lenovo model from G series but it didn't help. Do you have any idea what should I try next? Thank you. Jaromir
 
 
Mod's Edit: Moved model's name to front of Subject line for better visibility

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I have been trying to disable this wretched tap to click function for weeks without success. I HATE TAP TO CLICK!! whoever invented this stupid function should be banned from using a computer for all eternity. Ok, anyway, someone please help me. I have read all the forums and scoured the internet and still no success. I have a Dell Inspiron 1520, recently upgraded to Windows 7. I installed the Alps electric driver and i still cant disable the tap to click function. Did i install the wrong Alps driver? First i installed this driver from dell.com R227995 because i read on a forum that it worked for someone. When it didnt work for me i rolled back the driver and then simply went to update driver via the properties and hardware tab in the control panel and updated the driver automatically. It installed the Alps driver again. Still can not disable tap to click. Somebody please tell me what im doing wrong. My scroll function also doesnt work and i would like to regain this functionality.

Answer:Installed Alps touchpad driver- Still cant disable tap to click!!! AHHHHHHHH!!!

Well, I too struggled with trying to disable tap-to-click functionality for a few hours.  But, I finally came to find a very simple solution.  I have a Dell Latitude E5410 with an Alps touchpad installed and it seems to have the latest drivers.  But, for some reason there was no Touchpad administration GUI that I could find anywhere.  I could find one to administer mouse options, but not touchpad ones.  At first after searching around I was getting the impression the Alps touchpad just didn't have a way to disable tap to click and that I'd have to install a new driver or something!  But, that didn't make much sense.  (Just goes to show, don't always believe everything you read.)  After searching for replacement drivers for a long time, I gave up on that idea and looked for a way to change settings in the registry.  I saw some things there under HKEY_CURRENT_USER\Software\Alps\Apoint\Tapping but I wasn't sure what to modify exactly.  Then researching this I started to think maybe there was an INI file somewhere I could change to modify settings. Finally, I looked in the following path...  C:\Program Files\DellTPad ... and in this folder I saw a file there called "DellTpad.exe".  When I double-clicked this to run that program I then saw TouchPad Settings and clicked that.  Under "Taps" there was a checkbox to disable "Tap to Click... Read more

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Hi,
Well along with my sad tale of re-installing my o/s I also re-installed all of my drivers.

What I don't seem to be able to find is the Alps driver that allows me to select the "snap to default" option?

All of the drivers installed are from Dell Support.

Answer:Dell Latitude D830 & Alps TouchPad Snap to default feature..

I take this is a laptop?

Did you install chipset drivers?

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I've bought this laptop 2 weeks ago and had this strange problem with ALPS touchpad. Two finger scrolling is working fine EVERYwhere, except microsoft excel 2010 (word and powerpoint is fine too). The problem is that it is VERY fast: with just one full swipe from the top of the touchpad to the bottom scrolls the excel sheet for over 300 rows. Horizontal scrolling is just as fast. Does anyone have this problem with Z510 and does anyone know the solution? BTW its windows 7 64 bit  and i've installed the drivers from lenovo support page, i've tried reinstalling the touchpad driver with no success.

Answer:Lenovo Z510 ALPS Touchpad scrolling problem in Microsoft Excel

I tried going to control panel/ mouse/ wheel/ vertical scrolling and changing the value to one. Doing that fixes the vertical scroll speed but after restarting excel the problem comes back.

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Please look at my video on: https://youtu.be/QR3buFRoIqAyou will understand what's happen. After 2-3 seconds when I don't have a finger on touchpad it is still scrolling and it is not possible disable this stupid feature... I want to close website with CTRL+W but website start zoom!  Lenovo has a poor drivers for ALPS touchpad and you can not disable scrolling after your fingers are few seconds out of touchpad and touchpad is still scrolling  How to reproduce:- fast scroll on top or bottom on website- press CTRL (e.g. close website with CTRL+W)- page is zoomed to maximum/minimum (when you are in time and close a website, the page on next tab is scrolled too) Windows 10, latest Lenovo drivers

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On a Dell Latitude E5530 with the Alps touchpad, I find that the two-finger scroll gesture works very poorly in one direction. (I have the "reverse direction" option selected, and I can easily scroll webpages down, but up sometimes works okay, but often scrolls very very little at a time, or I have to press down quite hard on the touchpad to get it to scroll correctly).
I also notice that when I two-finger-tap to get the right-click menu, it often misses it, and I have to do it again, harder. But it doesn't seem that just "harder" is the issue, because two-finger scrolling webpages down always works well; it's just up that works poorly/ requires me to press much harder.
This is under Windows 10 Pro 64-bit; has happened under all Windows 10 versions (Anniversary, Creators Update, and Fall Creators Update), and has the Microsoft-signed, Alps-labelled, version 10.1207.101.103 date 6/23/2015 driver.
I have tried reducing the TouchGuard sensitivity; that didn't help. I've turned off all other gestures just to make sure that the touchpad wasn't misinterpreting my gestures - that also did not help.
Any suggestions?
thanks,-Jay

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Alps driver does not show up in the device manager even though the hardware is installed.
Two error messages appear during OS bootup:
"Alps setmouse monitor error" X 2 error message boxes.
External mouse is the only way to access mouse control.

Use of Dell update system does find drivers, I install the drivers and still no touch pad after installation and reboot. Same error after installation and reboot.
Anyone know the problem or how to repair?

Answer:Dell Precision M4700 Mobile Workstation Alps Touchpad Not Working After Windows 10 Update

Hi Magisterludiv,
Please check and confirm if the system BIOS is updated to latest, if not please update from support.dell.com under drivers and downloads BIOS section. As you have already updated the drivers and it didn't make any different, try booting to safe mode with networking and check if the touchpad works.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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Today my x201 has lost all trackpad and touch pad function.   Hard disk constantly running.   No restore points listed to help remove the problem.   Everything works okay in Safe Mode.   Rebooting several times has not helped. Could this be related to the Microsoft Bad KB.......69 update? I have not installed any new software recently. I can only use the pen to access menus.    How can I remove recent KB installations using just the pen? Hope someone can help me soon Update:   I have managed to remove the bad MS update but to improvement.   Next I added a new user (also set as administrator) and the trackpad and touch pad function is now working normally but only with the new user account. Would someone tell me if I can remove my own Administrator Account and what effect this will have,  i.e. what data might I lose?   Can I save data and reinstall it to a new account?













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Answer:Trackpad and touchpad not working

Hi Beemer,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that trackpad and touchpad is not working properly in your Lenovo ThinkPad X201.
 
Since the devices work fine in safe mode, probably a corrupted driver is causing the issue. Go to control panel -> Device manager, uninstall the drivers listed under Mice and other pointing devices. Restart the system and let Windows install the generic drivers for the device. Check if the trackpad and touchpad works fine now. Later, you may download the drivers from Lenovo Support page and install them. If you have any difficulties in finding the driver, please share the MTM number of your device.
 
Click here to understand how to transfer files and settings from one user account to another with administrator rights.
 
Hope this helps!
 
Best regards,
Mithun.





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I have a Lenovo x220tablet, alltough it took some time to adjust. But now i'm happy with it. But there's something wrong with the trackpad. I allready taught myself to use it without the pysical buttons in the bottom, and now make fully use of al that synaptics has to offer.But sometimes I have to use the buttons, because it comes handy when dragging something or whatever. At first, I did not like the buttons, but the where usable, but with time, they got worse. It is very hard to explain this for me in English, but, thats why I made a little movie which is linked below. Anyone suggestions what to do about it?Of course I've used google, and found many many topics about the trackpad, but that were mostly driver problems. http://youtu.be/a4XyxWopbt8 The click is so loud, it seems to get stuck somewhere and I have to push very hard. Almost like there's something stuck, like sand between it. But it's perfectly clean.Any advise (besides; do not use it) is welcome. And apologies for my English  













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Answer:X220t trackpad/touchpad

Hi, timpel_800
 
From the looks, sounds, and general functionality of the TrackPad, I would guess that there is a hardware issue of sorts. In the video, you say that the click function works, but only if you do it twice, correct? And the noise was far louder than a TrackPad is supposed to be, I think. With all this in mind, I would contact support and see if you can get this repaired. The number for support in the Netherlands is +31 (0)20 513 3939 and is open Monday through Friday 9am-5pm.
 
Best of luck,
Adam





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Hello all Since 2 days my touchpad (inclusive the buttons) and my trackpad aren't workinig anymore. They are enabled and in the device manager under "mice and other pointers", there is no touchpad to be found. Do you have any idea what could have caused this problem? Thank you very much!

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Hi 1) I just bought the Y580 online. The trackpad is terrible. - How do I make the right-side and bottom touch scrolling to work ? just like a normal laptop ?? - I changed the sensitivity settings and inspite of that the motion of the cursor is not uniform. When the right side of my finger is contact with it, the cursor stops moving a little and it is okay with the center of my finger.Do any of you experience this? If not, I need to get this looked into. I don't think the problem is with the software, it's just the material with which the trackpad is made, does not have a right coefficient of friction. - The two finger scrolling does not start. When I do the two finger scroll, the cursor change is seen almost 10 seconds later and even after that, it is almost impossible to scroll through my pages. Is that the case for everyone?  - The left/right click on the trackpad is noisy 2) Made the mistake a buying a lower resolution screen.How do I return this thing? When I talked to sales they are asking for a 15% "restocking" fee. That is terrible as well. I never should have gone with Lenovo.  

Answer:Y580 Trackpad (or Touchpad) Help

- Not sure if there is a right side and bottom touch scrolling, will test it tonight- not uniform? Means if you place your finger on the right side of the touchpad then move to the center compared to the center move to the left, the distance is different?- 2 finger scrolling not tested, will check it tonight- I am not sure how to help you with the touchpad being noisy when clicking. Do note that this is a 1 piece touchpad compared to the conventional touchpad with 2 buttons below which is different. Use double tap on touchpad to do a left click but right click is unavoidable. - low res screen... can check with sales if you can top-up for upgrade?hope this helps.

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MY FREINDS my problem withe trackpad it is do voice every where and i hope if some one help me how fix it without maybe withoute open back cover ( it is working perfect but this voice it is Annoying )pleas look the video http://tinypic.com/m/jgtdg0/3

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Hello everyone,  I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Answer:Replacing Touchpad/Trackpad

Hi RegEdit1 , 
 
Welcome to the Community Forums.
 
As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.
 
Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.
Sending it over could be a good option in terms of hardware issue for full functionality check.
 
Regards

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If I press any of the trackpad keys the cursor is unresponsive for ~2 seconds. The problems occurs a while after booting. If I restart the machine it doesn't happen. What should I do?

Answer:Trackpad keys freezing touchpad

I noticed exactly the same behaviour after upgrading the driver to version 15.3.2.0. Also when i use the trackpoint, the touchpad freezes 2 seconds..... Somehow the UltraNav driver always seems to give some kind of problems... :-( With the buttons it only happens with the red lined buttons above the touchpad. Not with the two buttons below it. --jan





--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---

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Hi all,  Having puchased a X1 Carbon few days ago, I realised that my trackpad and touchpad are acting erractically when I use the mouse at the same time. I detected these erractic movements due to some accidental touching of the trackpad and touchpad.  For example; my trackpad cursor would display a vertical and horizontal scrolling icons when I move the trackpad and I could not scroll my document using my mouse and touchpad. The scrolling icons would disappear after a short while and I would no longer move the cursor with the trackpad. However, the trackpad and mouse are able to move the cursor. However, scrolling remain unresponsive. I restart the machine and all is fine again till I tried to control the cursor with the trackpad again. I tried to disable the trackpad and touchpad since I have a mouse connected but only the trackpad can be disable.  This is my first Thinkpad and I assume users will disable both the trackpad and touchpad with a connected mouse. I do not know if these problem exist out of the box since I connect the mouse to it on my 3rd day of usage and I found them due to the accidental touching of the trackpad last night. Further trial and error confirmed their erratic movements. I tried to re-install the drivers and navipoint but the issue remained.  Is my trackpad and mousepad having problem for these erratic movements and by default, both the trackpad and touchpad cannot be disabled in Thinkpad? 

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 Hey guys, I'm having problems with the touchpad buttons: the system can't distinguish a left click from a right click. Whenever I click one of the two buttons the system reads it as if I'm clicking on both and keep pressing. I tried also to disable them and use the trackpad but also those buttons are not working well. They just work for a couple of minutes and then they stop. However if I run the Thinkvantage suite they seem to work fine and the system reads the click properly.What do you think is wrong?Thanks

Answer:Touchpad and Trackpad Buttons not Working

Today I noticed both my touchpad and joystick stopped working.  I could move the cursor but the clicks would not register.  I restarted and it worked again.  I recall a couple of days ago I updated the drivers, one of them I think was for the touchpad.

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Scrolling in chrome is giving me a headache.  And I can't for the life of me find the touchpad settings for my new Yoga 910.  I searched both the control panel and metro settings with no luck.  I even went into the device manager and no touchpad to be found.  Usually there's a tab in the mouse properties but for some odd reason it doesn't exist on this computer.  Any direction would be much appreciated.  

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Hi Lenovo & all, I use the trackpoint most of the time, but recently after updating the drivers for a number of times from Lenovo update manager I found out that the touchpad on my T60 is not working right. Symptom is that whenever my T60 is tilted forward or backward (i.e. not sitting horizontally flat), then there will be great difficult trying to control the pointer with the touchpad (not responding, etc). Did somebody encounter similar problem?

Answer:Weird Touchpad / TrackPad problem on T60

I found that the problem can be due to the palm rest region being pressed down my my palm:If I press the palm region up on the edge (as it flex a little bit when I use force), then the touchpad works fine even when the laptop is tilted. However, when I stop pressing up on the edge, especially after I have put my palms onto the palm rest to type again, then the touchpad stop behaving normally again It is a design fault of T60, or is it just my T60? Can I have it fixed?

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The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

Answer:Please fix the XPS 13 (2015) 9343 touchpad / trackpad

jamesau
The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

I just got this laptop today and immediately noticed the same exact thing.  It's driving me nuts and really creating problems navigating.  I am really hoping this can be fixed with a software update and it's not hardware related.  I'm also wondering if this is just a flaw on certain units or all of them act like this.

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Dell,
Touchpad  replacing  Trackpad  in Laptops

Users of the laptops are feeling difficult to use the touchscreen facility in the recent laptops, because the screen is perpendicular to the hand and fingers. In most of the laptops, the trackpad and the area left and right of it are vacant.  This area can be used as touchpad replacing trackpad,  as shown in the following figures.  This new touchpad is parallel to the hand and so easy to write, scribble, select, swipe and do digital signatures.



 

The touchpad can be enabled to function as trackpad using special key combination(s).  Many app and program icons can be displayed on this touchpad similar to those in tablets and smartphones.  
Additional modifications can be included in this idea to make this feature very useful in laptops, desktops, All in one computers.
Reference:
 The Touch Bar on MacBook Pro.
This Touch Bar on MacBook Pro is very small, difficult to view and difficult to reach by fingers for digital signatures and other actions as mentioned in the following weblink.

        https://support.apple.com/en-us/HT207055
 - voxmu

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Guys I see hundreds of posts on this old and aggravating topic with totally guesswork "answers" from Microsoft, help forums, including this one. There has to be an answer, right?

BTW this seems common on all types of laptops irrespective of make. I have tried this with both the vendor [lenovo] driver and with standard MS provided "mouse" driver. No diff in this regard though the packages are very different [lenovo very complex]
Also, this is a new phenomenon on this particular unit. In the past, no issues. Windows power-plan update?

as title says. Use laptop. Leave laptop [plugged in or not does not matter]. Return to use laptop after hours. Laptop awakes by normal means but no touchpad/trackpad etc function. Logoff, logon, still no touchpad cursor movement [frozen in centered position].

There is no Power Plan setting for "mouse" or touchpad or trackpad.
There is no Advanced Tab in Device Manager for same
There is no sleep/power/etc settings anywhere in Device Manager for same
There is no Windows error related to the problem
Full reboot required to gain coherency

Something in Power Mgmt, I guess, is offing the touchpad but the parameter is not obvious.

Someone somewhere knows this answer, right??

Answer:Touchpad Trackpad inoperable after sleep

Other then the button to disable the trackpad being somehow accidentally pushed, A lot of the times this problem is reported, And I keep going through all the options. If you have done all the fixes, the problem is most likely with the touchpad itself on the laptop. It is usually a hardware issue. I would call the laptop company and go through their troubleshooting steps (even though forums usually cover all those angles well). But it is usually hardware if all the fixes that are suggested are applied.

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Hello all, 3 days ago, on June 14, the touchpad on my Twist s230u stopped working. No apparent reason for this (tried to undo windows updates / system restore but did not help). The trackpad is not working also. Another thing - when the computer does a full shutdown and restart from the beginning (i.e. with the possibility of accessing the BIOS with Enter at the first screen), the keyboard is not working. I have to power the computer down once more and restart it. I'm running Windows 8.1, 64 bit. I tried to reinstall the new synaptic drivers but it did not help. Thank you in advance for your ansers. Cy

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Hi, I just unpacked and set up my new computer (u310) last night.  Both last night and today I have had some issues where the two-finger scroll on the function just randomly stops working.  It seems to work again after rebooting.  Does anyone know how to fix this?  Thanks!

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