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Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Question: Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:


I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

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Preferred Solution: Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.


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Every time i turn on my computer within 10 seconds it restarts and repeats the process. When it starts up two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp.

Answer:Computer starts up then restarts (Safe mode freezes)

Do you get the Blue Screen of death before it reboots?

Have you added memory recently?

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I have a Compaq Presario desktop. Its from 98 (i think) and it has XP. My dad cold booted unpluged it. (ERRRRR) Now it's in a endless loop! It starts to load XP, then restarts!! PLEASE HELP!!! I don't have any backup discs... it's a good 10 years old and has a floppy drive, 512mb ram, 2.7ghz, 120gb Ultra DMA hard drive, also a CD-ReWriteable drive, and lastly a DVD-ROM drive

Answer:Solved: My computer starts, restarts, restarts, endless loop!!

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having exactly the same issue as this post:

My computer restarts once everytime I turn it on

never a blue screen, but 4 days now in a row when i get to the login screen, it just flashes off... and restarts, no color, no description of the error, just powers down as if someone pulled the power cord from the PC. after that little ordeal, the pc boots up just fine.
i have done no hardware updates to this machine

my specs:
Processor Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz 7.4 5.9
Memory (RAM) 8.00 GB 7.5
Graphics NVIDIA GeForce GT 230 6.4
Gaming graphics 4095 MB Total available graphics memory 6.4
Primary hard disk 127GB Free (262GB Total) 5.9
Windows 7 Professional


Manufacturer Hewlett-Packard
Model HP Pavilion All-in-One 200 5150t Intel
Total amount of system memory 8.00 GB RAM
System type 64-bit operating system
Number of processor cores 4

Total size of hard disk(s) 2329 GB
Disk partition (C: 127 GB Free (262 GB Total)

Display adapter type NVIDIA GeForce GT 230
Total available graphics memory 4095 MB

Shared system memory 3071 MB
Display adapter driver version Read more

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I've had this problem occur once before, but it fixed itself after I removed the power cable and reinserted.

My computer will start up, I hear the hard drive start to spin, all internal fans start up, then the computer turns itself off after anywhere between 3-10 seconds, then turns itself back on after ~3 seconds again and repeats the cycle.

I don't think it's a faulty PSU, as I have a TV tuner card with a LED which stays on at all times. I think it may be a problem with the graphics card, as before this problem began occurring, the computer crashed twice while on a resource-heavy game, then BSOD'd with a memory error.

I've tried starting with the hard drive unplugged, and nothing happened differently (minus the lack of the drive indicator light). I can't remove the graphics card at the moment, but I'll try ASAP. I've also tried removing my TV tuner card, but that also made no difference.

The only modification I've made to my motherboard is to flash it with a more updated BIOS, however that was several months ago and no problems occurred then.


MB: Gigabyte P35-DS3P (rev 2.0)
CPU: Intel Core 2 Q6600
RAM: 2 x DDR2 1024MB (generic)
Graphics card: nVidia GeForce 8600GT
HDD: Western Digital 320G SATAII
Optical drive: LG DVD Burner

Edit: Forgot to mention, it never gets to POST, it appears to restart just beforehand.

Edit 2: Occasionally it will stay on to emit a series of beeps. I can't tell if they are long or shor... Read more

Answer:Computer starts, waits between 3-10 seconds, turns off, repeats

What type of PSU you got? That 8600 is pretty low powered and should only take about bout 350/400w min. Also, is your grfx card the 512mb version or the 1gb version? Also, the crashing during resource heavy games may be due to the 2gb of RAM. Most resource heavy games these days require at the very least 4gb of RAM, as they are >resource heavy< games.

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Nothing was downloaded new. My daughter's laptop got the dreaded Red X, she clicked and it rebooted. Now it does a restart every time it is turned on, even if I start it in Safe Mode it restarts back to regular mode. We also are getting a message about vexg6ame.exe. It is giving us less that 60 seconds which is not enough time to run anything or download. Help!!

Answer:Computer restarts, even in Safe Mode!

Hi, Welcome to TSG!!
Go to start, run and type in shutdown -a then press the enter key

Double-click on Killbox.exe to run it.
Put a tick by Delete on Reboot.
In the "Full Path of File to Delete" box, copy and paste the following:


Click on the button that has the red circle with the X in the middle after you enter the file name.
It will ask for confimation to delete the file.
Click Yes.
It will ask if you want to reboot now,
Click Yes.

Note: It is possible that Killbox will tell you that the file does not exist.

If your computer does not restart automatically then please restart it manually.
If you get an error message "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select A... Read more

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can somebody help my computer gets to the safe mode option and that and just seems to restart when i choose an option thanks

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Recently ive had this problem with my computer. when its turned on, it starts to freeze, and then automatically restarts the computer. Sometimes it takes a long time to be turned on again, or it doesnt turn on at all.
Im not sure if it was because of the time i disabled the NMIndexingsrv.exe service cos ever since i did, it started to become like this. ive enabled it again but it still does the same thing again.


Answer:Computer freezes, restarts, doesnt turn on

lemon2 said:

Im not sure if it was because of the time i disabled the NMIndexingsrv.exe serviceClick to expand...

Hi and welcome to Major Geeks!! :wave

What is the NMIndexingsrv.exe? I did a Google search and didn't find it.

Have you been into the Malware forum and run the First Steps "sticky"? I just wondered if that might be worth it, if that service you turned off isn't something that you know for sure is legitimate.

If it turns out to be malware, check the other "stickies" if you need to post for more help:


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My computer has been working fine but I wanted to boot into safe mode to run driver sweeper and clean some amd drivers...but as soon as I see the welcome screen the computer restarts..

normal boot works OK though

win 7 pro 64 bit

any ideas?

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When i try to start my computer in safe mode (by pressing f8 and selecting safe mode) it gets to the log on screen then just restarts. It starts up in normal mode but not in safe mode. Any one got any ideas.Cheers :)

Answer:Computer restarts when i boot in safe mode

operating system please

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I hope this is the right place to post my virus/spyware/whatever problem that I am having. A few days ago I downloaded what I thought to be an update for Flash player, but after running the .exe file McAfee popped up a "Threat detected" warning and ever since my PC has been...well hosed.

I assumed since McAfee detected the threat it had eliminated it, but when I tried to put my laptop in hibernate mode it restarted, and thus began the problem of it continually restarting immediately after loading Windows (Vista Home edition). Whenever I load Windows it restarts and gives me the BSOD with the 0x0000008e STOP error message. All things considered I'm almost positive it isn't a hardware issue as that error message leads one to believe.

Being a somewhat PC literate person I loaded up Windows in Safe Mode and tried to run MalwareBytes, SuperAntiSpyware, Spybot S&D, and HiJackThis only to find that none of them load! I just uninstalled and reinstalled MalwareBytes to see if it would work and it still doesn't load. I've run McAfee but it is out of date, as it was only a trial version that came with the laptop and expired over a year ago, so it didn't do much.

I've tried downloading and installing a few other programs, such as Stopzilla, and it will not run either. I did get a trial version of ExterminateIt! to scan, but I didn't want to shell out $25 without coming here first to see if anyone could help me out. It said it located a few things (Zlob, Agent, and... Read more

Answer:Computer continually restarts unless in safe mode

I b et you, the bug attached itself to a driver file, so when it removed it, it took the driver out.

If you read the bsod file with windbg from MS, It'll tell you what driver, and then you should beable to reinstall it.

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As the title suggests this keeps happening

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I have the Ukash virus and am trying to delete the files through safe mode but whenever start the computer in safemode it just restarts in normal mode. Any ideas how I can delete the virus when cant even start up windows in any mode. normal = ukash virus screen, safe mode = reboot in normal, safe with networks = reboot in normal. I have a sony vaio and can access the quick web button but when I try and download any software it asks me to save the file. Any help would be appreciated

Answer:ukash restarts my computer when in safe mode

This may help you remove it:

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My computer will no longer let me access Windows XP or anything. I start the computer, it runs the Del screen, runs the Windows XP screen and then gives me a black screen with the pointer, then starts all over again. Forever. I left it overnight, and I got the blue screen of death.

I am positive this has something to do with a virus, as before this started happening, my Norton said it wasn't protecting me and wouldn't fix when I clicked "repair". I then tried to install the newest Windows updates, and it froze. So I tried to restart, no dice - then had to turn it off manually and am now in this mess.

I tried F8, and tried to restart in safe mode with connections, safe mode, debugging, anything. When I try to run safe mode, I get a pile of code and then it goes into the restart loop. I had problems with viruses before this happened, the Norton told me there was a problem and it had been deleted - but over and over again. Then I briefly saw a DOS like window pop up and dissapear quickly. So I'm certain this is my problem.

I don't have a Windows XP CD to boot from... Am I stuck? Should I take it to Future Shop to get them to restore? I do NOT want to lose my files...

Thank you Tech Support Forums, you're my only hope.

Answer:Computer restarts forever, and will not start in safe mode

Does this sound like it could be a virus problem? Or should I get admin to move to a different section? Thanks :)

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I tried going into safe mode, but when I hit the logon screen, my comp would automatically restart after a few seconds. The seconds are random. Normal mode/startup worked fine. So I thought I could try using msconfig and had windows do safeboot with minimal .... That was a bad idea, since now my computer tries to always go into safe mode, and it always restarts at logon. I've managed to type in my password fast enough but it says it's incorrect, and then restarts a split second after. And I've also tried leaving it blank, but that was incorrect.

I've tried pushing f8 during boot up choosing "repair your computer". I tried automatic fix, but that didn't work. I didn't have any restore points or images, so I couldn't do either of those. I tried the memory diagnostic and nothing was wrong. I tried using the command prompt and tried finding and running msconfig.exe in system32, but it wasn't there.

After pushing f8, I've also tried selecting safe mode with command prompt, but it goes to the same logon screen, and then restarts. I've tried "last good configuration" and "disable automatic restart on system failure" or something like those, without any luck. I've also selected normal mode but since I've selected safeboot, that just goes into the safe mode logon and restarts.

I've tried putting in the windows 7 disc, and managed to get to the menu with the automatic fix, restore point, and command prompt by logging in with the s... Read more

Answer:computer restarts when loading safe mode logon screen

So after doing some searching, I thought I should try editing the boot.ini. I found out that windows 7 doesn't use boot.ini, but uses the boot loader program. I figured out that I had to use the command "bcdedit" in the command prompt. I found the word "safeboot" for one of the parameters in the list bcdedit provides. Then I took some time and learned how to change that. I learned I had to use the command "/deletevalue" and from there, I got my comp to go back to booting normally.

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The computer (not the one I'm on) I'm referring to will proceed to start up regularly, but as the desktop appears 2 different prompts show up, one concerning Windows Media Player and another for Windows Defense. Before I can really do anything the computer restarts itself. I try to boot it in safe mode and the farthest it gets is a black screen with "Safe Mode" in each of the four corners.

I can run Spybot by opening up the Task Manager, and that clears up the spyware. The only problem is I can't run any anti-virus software (I want to use AVG) because the software that was previously on the computer isn't there anymore. And when I try to install AVG, it says that it cannot install in Safe Mode. I'm going to run Hijack This the next time I can get on the computer, but I'm wondering if there is anything I can do now?

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Basically these past few days after every shut down my PC does an update. My avast has had to be renewed so I did that. I got an option for a free trial of the paid version. I accepted it.

It said it had to restart the PC but I clicked "later" and went for tea some time later. I come back and turn my PC on and it does an infinite loop of dumping memory and restarting and being given the option to run in safe mode.

Here's a link to a folder of what happens: here

Any help is appreciated. Thanks.

Answer:Computer restarts, dumps memory, option to run in safe mode.

Will it boot into Safe Mode? If so, uninstall whatever changes occurred before the problem began.

Or you can try using System Restore and going back to a date before the problem began.

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Hello everyone,
I am back with more computer issues.

So yesterday. My room mate decided to run an Ethernet cable from our router upstairs and change our router location. (this I dont believe has much relevance to my issue, but explaining what happened yesterday). He said he only removed my Ethernet cable and did not touch anything else.

So as to my surprise yesterday, I turn my computer on... it loads normally but then my monitors begin to flash and turn off.
I have a 26" and a 22" one VGA, one HDMI running on a 2gb MSI gtx 770.
The monitors turned off for about 15 seconds, then I saw my desktop again, then it turned off and actually restarted.

It loaded, I thought maybe for some odd reason an auto update restarted it. When it signs back in, it begins happening again.
I assume a virus, or something screwy along those lines. So I boot to safe mode. I run MSE and malware byes...nothing.

I check the cables in the back, everything is in correct and tight. I browsed around and found nothing online giving me any idea what could be causing it.

Has anyone ever experienced this issue, or know what could be causing it? I cleaned my computer out recently, I dont think theres too much dust in there. Anything you would recommend, or where to star in determining the issue?


Answer:Computer constantly restarts --- works fine in safe mode.

Sounds like you might have a hardware issue of some sort that started happening. When you cleaned out the system; did you remember to do it with the system off? If not; the blowing around of dust inside the case could have shorted something. Only reason i say this is because I mistakenly did that once and i heard a loud pop sound and suddenly my system shut off. Fortunately for me it didnt do any permanent damage. But back to this issue; I would check your power supply; as often when a computer suddenly reboots without reason it could very well be due to a partially faulty power supply that is starting to go bad; and or a possible motherboard issue. For the power supply i would try and get hold of a volt meter and test to make sure your power supply is still putting out proper voltage. However; if it is a motherboard issue; there is not much that can be done short of replacement as the mb is the heart of the system next to the cpu.

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Ok i have a big problem with my laptop, while surfing the web i accidently aquired a virus of somesort which repeatdly told me i needed to buy their software to stop viruses. I googled it and was told how to remove it by using a certain malware removal program. It also said its harmless, however while trying to scan it closed a couple of times randomly and while i went on the internet again it crashed and restarted my computer. It then did it again however, when i turn it on i get stuck in an infinite loop. It constantly restarts, i have to choose wether to run it in safe modes etc, or normal mode. However all options flash up a blue screen after the windows loader and then restarts and i am back at the option screen. Through i little googling i found it could be due to a power cord failure or something, however im on a laptop so it still has recharged power. I think its more likely to be a trojan called "sasser" talked about here. (cant post a link) however if you google "constantly restarting computer" its the 5th result, its by wikianswers.

However i cannot get onto my desktop or CMD in anyform even in safe modes it constantly restarts.

Im pretty computer illiterate but any help would be greatly appreciated. Even if it is just to confirm my suspicion of it being completely screwed

ps. Sorry if this is the wrong section.

Answer:Pretty big computer problem, constantly restarts even in safe mode

try booting into Safe Mode but elect to start from Last Known Configuration

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I realize this problem happens to MANY people, but this is kind of urgent right now..

My computer specs are in my signature/profile (I think).

This is the best computer I have, so I really want it to work again.

First things first, this is how it happened...

1. I was running Win XP Media Edition SP2 fine.
2. I installed Seven Remix XP to get Windows 7 look on XP.
3. I restarted computer since it said I needed to.
4. It restarted after the logon screen. Basically, it logs on, then turns black for 5 seconds, then restarts.
6. I go into safe mode and uninstall Seven Remix XP.
7. It still restarts automatically

Any ideas, please??
I really don't want to use my backup drive, as that will revert my system back to "factory settings". (But I'll still have my programs, obviously)
I'm saving that as a last resort.

Please reply ASAP, this computer transmits Wi-Fi, and I use it for gaming, also, so I really want to get it back up and running.
Any more info needed, just ask.

EDIT: My specs: 2.4GHz AMD Athlon 64 CPU, 2GB RAM, 512MB ATI Radeon X1600, 225MB HD, Windows XP Media Edition.

Answer:Computer restarts after logon screen, safe-mode DOES work

Have you tried "Last known good configuration" from the advanced startup screen?

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No sure if this is in the right place.

I had a problem with the computer earlier where I was browsing in firefox then it would keep on closing so each time i restarted it and it got to a certain point where the computer would restart.

Then the machine decided not to get into windows but would get as far as the safe working mode so i clicked safe mode and it keeps on going in a circle eg chose safe mode then restarts then asks if i want to start safe mode etc again and again. MSE had found a trojan and told me about it so i said to remove it and thats what caused what ive described. Ive tried using the windows cd but when i tried it earlier it still didnt help as the computer would still reboot after say 5 minutes.

What else is there I could try

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I'm running 64bit Windows 7 on an Acer Aspire 5742G-6846 (specs posted below). As the title suggests, when I turn on my computer, it will start, login, but then it freezes. I can access everything fine in safe mode. I have already tried turning everything off at start up, uninstalling Rainmeter (which was giving me issues earlier), running ccleaner and malwarebytes. I'm not sure what else I can do short of reinstalling Windows. Any suggestions? Hijackthis log is posted under the laptop specs. Thanks so much.
Intel Core i3 i3-380M / 2.53 GHz ( Dual-Core )
Memory 8.0 GB
Hard Drive 640.0 GB - Serial ATA-150 - 5400.0 rpm
Operating System Microsoft Windows 7 Home Premium 64-bit Edition
Display Type 15.6 in TFT active matrix
Max Resolution 1366 x 768 ( HD )
Graphics Processor NVIDIA GeForce GT 540M
Optical Drive DVD±RW (±R DL) / DVD-RAM - Integrated
Antivirus AVG (disabled)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:22:31 AM, on 3/8/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_1... Read more

Answer:Computer freezes seconds after log-in - Safe mode works fine

Have you used the Registry Cleaner in CCleaner?

If you have, you should check this out.

Quote from Phantom010

You should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... This type of software will do a lot more harm than good, and should only be used by advanced users who really know their way around the registry. Never to be used blindly on "Auto" mode. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what "they think" are orphan entries in the registry but legitimate files still in use will be deleted in the process, crippling some programs and Windows applications beyond repair. In a word, it's a scam.

Keep in mind that they will always find "errors" to fix, even on a fresh Windows install! In itself, this should be enough to convince non-believers... to expand...

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Help!!! my computer freezes seconds into logging into an account i am currently posting this in safe mode anyone able to help please!!!

Answer:computer freezes seconds into log in but works fine in safe mode

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Yesterday night my brother decided to download the Paladin Anti Virus ( Along with other viruses ) which have caused alot of issues, that i am still having trouble fixing. Search results in google and yahoo do not resolve either, but redirect to another site with ads. ( Using FireFox )Also, anything i tried to DL it wouldn't let me. It let me download it, but it like download nothing. All the files were 0.0mbFinally, if I try to reboot into safe mode, the system reboots again.Here are the log files.Any help would be greatly appreciated.GMER - http://www.gmer.netRootkit scan 2010-02-22 16:57:23Windows 5.1.2600 Service Pack 3Running: 638vlp6p.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\kwtdrpow.sys---- Kernel code sections - GMER 1.0.15 ----.rsrc C:\WINDOWS\system32\drivers\atapi.sys entry point in ".rsrc" section [0xBA747780].text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB90B6360, 0x37388D, 0xE8000020]---- Devices - GMER 1.0.15 ----AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-3 [BA73AB3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}Device \Driver&... Read more

Answer:Safe Mode Restarts Computer / Search Site Redirects. ( OTL/GMER/MBA LOGS )

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!If you have since resolved the original problem you were having, we would appreciate you letting us know.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your ... Read more

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No matter what option i pick in the safe mode list, the computer will not start. when i choose any of the safe modes, (safe mode, safe mode with networking etc) the computer displays a list of random commands (i dont understand any of it) and then restarts. If I try to Start Windows Normally, or use last settings that worked, it seems to start loading, and then restarts.

Any ideas? - thanks

Answer:safe mode options screen, no matter what is chosen, computer restarts - any ideas?

your system files seem to have gone gronky. Try to boot of your os cd and do a repair.

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Black screen (black screen of death) upon start up, computer won't run, help?

I got this issue after an unfortunate power cut, the system started up but then restarted again unexpectedly, after that i got this 'black screen of death'. Everytime I start up my computer it ask to enter in 'safe mode', 'safe mode with command prompt' or 'last know configuration settings' or something in that sort.

It acts as if it is going to start then it restarts and brings me back to the black screen with ALL of the choices, no mattter which I choose!

(I'm on my brother's computer, if you must know haha)

Sorry, I'm new to posting so if this is the wrong section, I apologize.

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I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop.

I have an HP DV8 that is about three years old. Here are the specs:
i7 Q720 @ 1.60 Ghz
4GB Ram
I've tried doing the boot repair by pressing F8 during startup and it said everything was working perfectly fine.

I also tried going to previous restore points and it still froze.

I did a scan using hijack this and here is the results:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:49:58 PM, on 1/3/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\... Read more

Answer:Computer freezes seconds after log-in; However, Safe mode with network works perfectl

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Hello all. As the title might imply, I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. I'll post my information below and follow the instructions given. Thank you!
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 294513 MB, Free - 170121 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: AntiVir Desktop, Updated and Enabled

Answer:Solved: Computer freezes seconds after log-in; Safe mode works perfectly well

16 more replies
Relevance 77.14%

Hey there,
Just like the title says it, I can't get into windows on normal mode, because it freezes when I'm on the page where the windows logo loads.
Then I can't get into Safe mode, because the PC simply restarts.
I can't seem to find the problem!

What I know is this list of "not it"

-it's not the Hard Drive because, I took that hard drive and installed windows on it from another working PC and no problem interfered.
-it's not the Processor because I can see the PC start and I can get in the BIOS no trouble, and I can also clarify that the Processor temp is about 38C. The PC freezes when the windows logo is loading.
-it's not the Power Supply, because I replaced it with a well working one but the problem was still there.
-it's not the DVD-RW drive because I replaced it with a CD-Drive that worked and the problem still occurred.
-it's not the floppy drive...because I simply disconnected it....and the problem was existent.
-it's not the Video Card because I replaced it for the integrated one, but the problem was still there.

So what else can the problem be? the motherboard? .....I really don't know...

Answer:PC freezes when windows logo loads and restarts when entering Safe Mode

You took a drive with Windows already installed on it and put it in another system with a totally different hardware configuration. Try reinstalling a fresh copy to have Windows perform the needed detection of the new hardwares it will find now. With a fresh install seeing this a bad install or bad memory?

9 more replies
Relevance 76.27%

Hi, I have a very frustrating problem that just reared its ugly head last night. My computer started hesitating every few seconds, freezes, then starts the cycle all over again. It's difficult to do anything: browse the internet, use applications, or even type this post. I have not added any new hardware or programs recently except I upgraded Firefox last week but it has been running fine up until last night. Plus I uninstalled Firefox and it is still doing the same thing. I have Windows XP home version. So far I have deleted several programs and many other things from my computer that I could do without, I've checked my page file to see if it was correct and it was at the suggested amount, I scanned it with Norton's and it found no viruses, I scanned with Malbytes Anti-Malware and it found nothing infected, I opened up my hard drive case and cleaned/blew out the dust however it wasn't that dirty since I do this on occasion, I made sure my memory was not slipping out, I tried to defragment but my computer said that I do not need to at this time, I restored my computer back to a previous date. None of these things have made a difference. I was sure at least restoring it back would do the trick but it did not.
I'm confused to what the problem is and through my research can't seem to figure this one out on my own.
Does anyone have any suggestions or has anyone had similar problems?

Answer:Computer hesitates every few seconds and freezes a few seconds then starts this cycle over again

Run hard drive diagnostics: (or sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.=======================================================================================A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option AB. If you have only one RAM stick memtest...1. Download - Pre-Compiled Bootable ISO (.zip)2. Unzip downloaded file.3. Inside, you'll find memtest86+-....iso file.4. Download, and install ImgBurn: Insert blank CD into your CD drive. 6. Open ImgBurn, and click on Write image file to disc7. Click on Browse for a file... icon:8. Locate memtest86+-....iso file, and click Open button.9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:10. Once the C... Read more

13 more replies
Relevance 75.4%

hello Guys
i have Computer with following configuration
Intel Core 2 Duo 2.20GHz E4500
Mother Board DG33FB(/ntel)
2 GB ram with speed 667
giga-byte 8600gts as graphic adapter
80Gb HDD Sata
ATX power supply 400W

my Pc was working fine till yesterday evening but start a problem of getting restarted in few seconds after it restart for second time display also disappears.i have taken out all the components cleaned and placed it back but problem remain there.PC restarts in few seconds
Please advise what going on .....


Answer:Computer Restarts in Few Seconds

If you've cleaned the system you will have ruled out Overheating.
Try running one or both of these Memory Tests
Memtest86 -
Windows Memory Diagnostic Tool -
If the RAM pass the tests try running Check Disk in Windows and also Tick the box to automatically fix bad sectors, And then download your HDD manufacturers test for your HDD.
And post back with your results

1 more replies
Relevance 75.4%

My computer for some reason restarts like every 5-10 seconds or so. What's sad it took me a few days to realise this
Ok seriously now this makes no sense I mean what happend is this,

I accidentally bumped into my computer and and My screen smeared and I mean I literally barley bumped into it.

So I restarted it and it got to the XP logo and I told myself I knew it was fine and I needed to go to bed so I went ahead and turned off the computer.

The next day I started my computer and nothing happend. The monitor appeared as it does when the computer is off and it made this little annoying noise that eventually led

me to realise that the noise was the one happend when the computer restarted so now for some reason my computer is constantly restarting.

My computer has messed up a dozen times over the last few years some internal and physical I've always picked the problem out and so this is the first one that I have no ideah how to fix.

I should also mention when I hooked the cd player up it worked and then I messed around it stopped again. I'm guessing it may possibly be a wiring problem.

Also I checked the cords to make sure that it wasn't unhooked and it appears to be fine.

Thanks For spending about 60 seconds of your time reading this

Answer:Computer restarts every 5-10 seconds

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Relevance 75.4%

Alright so this happened when i was scanning for viruses and whatnot with Spy-bot Search and Destroy on Windows 7. I left the room and when i came back the screen was black. i shock the mouse, tried using the touch-pad and hitting some keys. It wouldn't respond. I held the power button down to turn it off. When i turned it back on however it power on (lights flash, etc) but for no more ten 5 seconds. It rarely even got the fan going. Nothing appears on the screen when i do this (no post or anything , just black). I thought the power button may have been stuck but I took the computer apart (somewhat and found it was working fine. I am using a laptop. Prior to this the battery was pretty much done with (Ubuntu 9.04 told me it had 10-20 percent of normal capacity rate). I tried it without the battery (wall charger plugged in). I tried it battery only. My cousin had the same computer and i'm using it right now. I swapped my hard drive with his and some ram. So i know it isn't that that is the problem. Does anyone have any idea what might be happening? I plan to take this to staples soon but I'd still like to have some insight on what might be wrong before then.

Running on a Acer Aspire 5520

Answer:Computer restarts every 5 seconds. =(

Something shorting?

1 more replies
Relevance 75.4%

hello Guys
i have Computer with following configuration
Intel Core 2 Duo 2.20GHz E4500
Mother Board DG33FB(/ntel)
2 GB ram with speed 667
giga-byte 8600gts as graphic adapter
80Gb HDD Sata
ATX power supply 400W

my Pc was working fine till yesterday evening but start a problem of getting restarted in few seconds after it restart for second time display also disappears.i have taken out all the components cleaned and placed it back but problem remain there.PC restarts in few seconds
Please advise what going on .....


Answer:Computer Restarts in Few Seconds

What OS are you using? Do you have a firewall, virus and malware protection? Please tell us a little about the software. Did you visit any new websites? Install any new programs?

5 more replies
Relevance 75.4%

Hi !

I have a problem with my computer! It restarts just 10 seconds after entering into windows and a blue screen shows up but it works fine in safemode so i'm thinking it's a software problem!

I don't know if this helps but thats what the blue screen shows me!
STOP: 0x00000024 (0x001902FE, 0xF9E6894C, 0X0F9E68648, 0XF13DE6929)

First problem i had was it didn't even start so i tryed in safe mode but it stoped at isapnp.sys so i found a solution by replaceing file mup.sys and deleting a 0 KB sized file in windows/system32/drivers so that is when i started to have the problem i described above.

Thank you in advance ! rokypoky

Answer:Computer restarts after 10 seconds

Greetings, rokypoky.

The fact that the machine will start in Safe Mode does seem to indicate that some 3rd-party program is causing the problem.
Try this: boot into Safe Mode, run 'msconfig', and disable all of the items listed in the 'Startup' tab. Reboot into Normal Mode - if Windows starts correctly, then you can enable the Startups selectively to find the culprit.

As an aside: the 'isapnp.sys', 'mup.sys', and 'windows/system32/drivers' references might indicate a problem with some serial or USB device - try disconnecting any plugin devices while booting, and then adding them after the system is up and running.

6 more replies
Relevance 75.4%

Can anyone help me with this problem?
I am getting this error message;
?The system process D:\\WINDOWS\system32\services.exe' terminated unexpectedly with status code 1073741819. The system will now shut down and restart.?

After which my computer shuts down after 60 seconds. I have run multiple scans using ZoneAlarm Security Suite 2009, and each time my system has come back as clean.

Does anyone have any other ideas about what might be causing the problem? I?m running Windows XP
Thanks, Abeeku

Answer:Computer restarts every 60 seconds

Hello Abeeku,

At this point I recommend that you visit the security forum. Make sure that your

problem isn't malware related.

To get expert help with malware removal see the link below. Follow the steps
After completing the steps you will be advised to post a log for one of

the experts to examine. Please use the link provided to post the log not

back here.

Be patient and it may take some time for someone to assist you as that

is a busy forum.

1 more replies
Relevance 75.4%

My other compuer restarts every 30 secs. I've had the ram (and eveyrthing else that's concerned with hardware) checked and nothing came up. Apparently, this problem only occurs when my other computer is connected to the internet; that's about all I can gather so far.

Answer:computer restarts every 30 seconds

Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 2:22:01 PM, on 11/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\MEDIA CENTER\My Documents\Unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet E... Read more

3 more replies
Relevance 75.4%

I inherited a computer from my grandfather.  He said it worked fine before i took it.  I get it home and turn it on.  I delete all the users and create my own and I create one for my wife.  I go into my (and adventually her) account user and after 15 seconds it restarts.  I managed to restore the computer to an older setting (Feb 2008) and again, it works fine.  And again I delete all the previous users and add my own and yet again, the computer restarts when I go into my user.  It's a Systemax and I'm running Windows XP.  When I used it under my grandfathers name, it runs just fine and it's pretty fast...  ANY IDEAS?

Answer:My computer restarts after 15 seconds

No need to post twice...,79739.msg525841.html#msg525841

3 more replies
Relevance 75.4%

Hi guys,
I recently bought a new motherboard and new ram and a new CPU all compatible as far as I know. However the hard drive I am using is an old 300gb hard drive. It's transfer cable was a 1.5 gb/ps sata cable. However since the new motherboard only has a 3 gb and 6 gb sata cable, I plugged the 6 gb one into the hard drive. I also tested the 3 gb one and I got the following problem. It would start up and I could get into the bios, but when I want to start windows, it will say "starting windows" for a couple seconds, then restart the computer. Someone told me that if I put a clean version of windows on it that my problem should be fixed. Can anyone verify that please?

Here are my specs:
Asus p8z68 m-pro
Intel i7 3770k
Corsair vengeance 4x4gb ram
Maxtor 300gb hard drive
350 watt power supply

Any help would be greatly appreciated.


Answer:Windows starts for few seconds then restarts

If the hard drive you are installing . Still has the old Os on it from your other computer. Yes you should put a clean install of your os on it. Due to the fact it will have to many issue with the drivers it needs to run this motherboard. Plus you may want to use the 3gb sata cable. Due to it is the closet to your old one. Hope this helps. If not you may need to replace the hard drive with a newer one more up to date with your board.

2 more replies
Relevance 105.37%

Been a while since I've been here, but now I've got an annoying problem. At the end of the day, I shut down my computer. The last few times it would go through the motions and shut down like normal - I'd hear it power down and there would be silence. I'd start to walk away, and it boots up again. I went to the startup and recovery and Automatically Restart is unchecked. Any ideas?

Answer:Computer Restarts Itself 15 Seconds After It's Shut Down.


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Relevance 105.37%

My Computer keeps restarting and I recently had the annoying 2010 Internet Security Hoax/ Virus.

It will Come up with this Error First:
Problem 1---Generic Host Process has encountered an error and needs to close.
I believe this in reference to an svchost.exe file.
I would like to get rid of this message!

Next It gives this one:
Problem 2----System Shutdown Error
This system is shutting down. This shutdown was initiated by NT AUTHORITY/SYSTEM. Windows must restart because the DCOM Server Process Launcher service terminated unexpectedly.

I just tried this hope it works!:
Start -> Run -> type "services.msc" without quotations
Select "DCOM Server Process Launcher"
Right Click -> Properties
Change Startup type to Disabled
Click on Recovery Tab
Change all failures to Take No Action

Problem 3 --- Another Post 2010 Internet Security Gem is that Internet Explorer gets redirected when executing a search. Any Ideas?
Any help would be appreciated.


Answer:DCOM Restarts Computer in 60 seconds

welcome to PCR

Reformat, or go visit ...


3 more replies
Relevance 105.37%

heyy every onne

I was hoping you could dirrect me in the right dirrection ...

Ok so i got a new motherbourd , Its a old bourd but its just for my soon.

Specs :

ASUS M2NPV-MX - motherboard - micro ATX - GeForce 6150

( This is what it is)
Manufacturer: ASUS
Product MPN
MPN S3686136
Key Features
Form Factor Micro ATX
Compatibility PC
Chipset NVIDIA GeForce 6150
Compatible Processors AMD Athlon 64, AMD Sempron, AMD Athlon 64 FX, AMD Athlon 64 X2
Front Side Bus Speed 1000 MHz
Technical Features
Integrated Input/Output Ports USB 2.0 x 8 ? Serial Port x 1 ? RJ45 Lan Port x 1 ? PS/2 Mouse x 1 ? PS/2 Keyboard x 1 ? Parallel Port (ECP/EPP/SPP) x 1 ? Floppy Port x 1
Expansion Slots PCI Express x16 x 1 ? PCI Express x1 x 1 ? PCI x 2
Storage Controller Type(s) DMA/ATA-133 (Ultra) x 2, Serial ATA II x 4
Socket Type Socket AM2
Max supported CPUs qty 1
Memory Type DDR2 SDRAM
Number of Memory Slots 4 x 240 Pin DIMMs
Supported RAM speeds 800 Mhz ? 533 MHz ? 667 MHz
Max Supported RAM 8 GB
Audio / Video
Audio Output Sound Card ? SPDIF Out ? 5.1 Channels ? Line Out
Integrated Audio ADI 1986A
Audio Input Microphone Jack ? 1 x Line In
Video Out Ports DVI x 1 ? 15 Pin D-Sub VGA port x 1
Video Interface PCI Express x16
On B... Read more

Answer:Computer restarts after 2-3 seconds from boot

With this computer I will try to help you out since i am new to the forums myself. Follow these steps as I myself have came across this problem. I will try to put it as simple as I can for you. You will have to do this procedure fast so familiarize yourself with it and instantly begin the process once windows boots up. It might take you a couple of tries.

Right click on "My Computer"
Select "Properties"
Click on the "Advanced" tab
Under start-up and recovery click "Settings"
Under system failure take the "check mark" out of automatically restart
Click ok

This should stop the computer from rebooting every few seconds. This is when your computer comes across a simple error or hiccup it will automatically reboot your computer everytime. Hopefully this will solve your issue.

3 more replies
Relevance 105.37%

Hi! So seemingly randomly, my lenovo y410p will shut down and restart automatically. That is to say, I'll be doing whatever and out of the blue it will completely shut down, making the sound that I'd expect if I just removed the battery. Then after a few seconds it'll turn back on, remain on for anywhere between 5-10 seconds, and then shut down again. It'll keep doing this on and off, occasionally not automatically turning back on, until I'm lucky enough to actually to get it to run and function. Occasionally taking out the battery and using the laptop just on AC power will make it run, but not always, and I'm pretty sure it's just me looking for a solution where there is none. I recently got my computer back from lenovo's service department where they replaced the motherboard, and the problem happened briefly (~2 minutes) but didn't persist for long. I've been using it fine for the past few weeks with no troubles, until I went to sleep with the laptop on and found it off in the morning. Here's the DxDiag just in case:
In an effort to fix it I've tried using two different batteries, both of which I know work perfectly fine. I've tried on battery and on AC power and the problem will persist, which leads me to believe it's not a problem with the power supply. I'm not... really sure what else to do, though I did download a minidump toolbox program that I saw was recommended on another forum. I can't really make heads nor tails of it, all it te... Read more

Answer:Computer forcibly restarts every few seconds

Not even going to bother watching the video or looking at the Speccy info, since the later will do nothing, but give those who are curious as to what was installed at the factory or software you installed, is on that machine.
Also DxDiag is only meant for DirectX, not for your case.  Want you need to be doing, is looking in the Events in Administrative tools, and also if there has been any crashes, they will be recorded in the DMP.log, which you can use "Who Crashed", to diagnose.
Also, if you just got it back from Lenovo and it is still doing the same thing as before, I would be on the phone like yesterday, and having them send you a shipping label, to look into the problem.
What are your voltage levels like, for the electrical service, where you are using the laptop?  If they are below the limits that the power company keeps them at (+/- 10 volts), you can also contact your electrical utility to check for problems.

6 more replies
Relevance 105.37%

A while back, I posted this thread:

After a few suggestions here and elsewhere, I went out and bought a new ATX-350PN from SPI.

Well, it turns out when I first got it all hooked up, I forgot to connect the 4-pin CPU power connector. It turned on (sort of) without restarting at all (probably because it's not doing much except spinning fans and discs). As soon as I realized what I'd done and fixed it, it went back to the same old behaviour. On for a couple seconds, then off again.

Any suggestions are appreciated.

Answer:Still working on a computer that restarts after a few seconds

Motherboard possibly is faulty, or jamming, for example "pushing" the power or reset button all the time, because of shorting out.

1 more replies
Relevance 105.37%

Disabling sleep, hybrid sleep and hibernation has resulted in the computer restarting a few seconds after Shutdown. Previously, sleep worked correctly until the computer was revived, at which time there would be black screen, fans full blast and no POST. Hold power button to power off, then powering on would resume from sleep as normal. If hibernation was allowed, the computer would not properly detect my raid0 boot drive and another hard restart was required.

Answer:Computer restarts a few seconds after shutdown

Please provide the information in this post: SF Diagnostic Tool

6 more replies
Relevance 104.55%

I have a hp Pavilion laptop bought 2 years ago with windows 7! Just a day or 2 ago I tried to log on and logged in and after about a minute it shuts down and restarted! It does it every time now! Starts for about a min then down and restarts! Hopin someone might be able to help me maybe I can find what it might be and kill it in that minute time frame before it shuts down and fix it! I run the Norton 360 Premium Edition and pay $100 a year for it! Ridiculous that I pay for this virus protection and now this! Anyway any help would be appreciated! I don't have money to take it to shop to get fixed! Thanks in advance!!!!

P.S. I can get around ok so I think but by no means am good on this thing!!

More replies
Relevance 104.55%

computer starts til it reaches welcome screen then restarts in the faulty shutdown screen then it goes to the search bar and loops back to the restart screen again

Answer:computer starts til welcome screen then restarts

boot to safe mode, then check your video resolution , set to minimum, then reboot to normal and reset the resolution after you boot up,usually a video problem when that happens, if you can't get into safe mode, check the hard drive for a problem

2 more replies
Relevance 104.14%

I recently got the sirefef virus, and at this point it is causing my computer to shut down and restart within 60 seconds of loading, and is in a continuous loop, not allowing me to do anything about it.

I have seen a few threads already about the virus, and wondered if anyone had an idea of how to go about removing it from my machine. Any help would be greatly appreciated!

Answer:sirefef virus, computer restarts every 60 seconds

It's an hp laptop running windows 7 home premium 64 bit. If any more info is necessary please let me know

21 more replies
Relevance 104.14%

Hi, I'm having trouble booting my desktop.

I drove home for the holidays and brought my desktop with because my sister has two hard drives that need data recovery due to corrupted FAT tables, and I need to fix a windows issue that I don't otherwise have time with...

Anyway, this build is recent--from late September. I still have the box that the case came in, so I packed it up in that Friday. Then I drove to my fiance's parent's house for two nights, and drove to my parent's house today. In-between my house and my parents house my desktop was in my car and obviously was subjected to cold weather. However, I think the most extreme temperature would have been no lower than 0F. (The high/lows have been about 18/5F) This should rule out any problems due to low temperatures, as the power supply is rated for storage down to -20F and the mother board is either -20 or -40.
The problem is I can't get it to POST. 2 or 3 seconds after I turn it on it shuts off for about 2 seconds and restarts, and continues this process indefinitely. I have everything disconnected except the motherboard, cpu, ram and video card and it does the same thing.
These are the relevant specs:

PS: Zalman ZM500-HP (500W)


CPU: Core 2 Duo E6750 OC @3.5Ghz

Video card: Gigabyte 8600GT Fanless (GV-NX86T256D)

4GB DDR2 800 GSkill
73GB Raptor
2x 1 TB Seagate

I have no idea what could have changed from point A to B. The only thing that makes ... Read more

Answer:Solved: can't post -- computer restarts every 3 seconds

16 more replies
Relevance 104.14%

My computer restarts about the first 30 seconds of every game I try to play just about. It also restarts sometimes when using Microsoft Word but that is not as consistent as with games. It only started after I reformatted my computer. I don't believe it is a video driver problem because I've used multiple drivers, I updated my sound drivers, I don't think it's a directx problem because that is fully updated and also it still restarts playing counterstrike while using opengl. It's not a SP1 issue since I had the problem before installing SP1 too. I don't think it's a heat issue since I've tried it while first turning on my computer and it still restarts.

Anybody know what the problem is?


Answer:Computer restarts first 30 seconds of game/MS Word

Hello theperson2

Welcome to TSF

I would say that it could be down to compatibility,
1. Right click the executable and click the Properties option.
2. Select the Compatibility tab.
3. Select the Run This Program in Compatibility Mode option.
4. From the drop-down list, choose the operating system you ran before upgrading to Vista.
5. If necessary, select the option to run the program as an administration.
6. Click OK.

Failing that try downgrading the video card to a previous version (not common issue but not unheard of)

Could you also please post your specs



1 more replies
Relevance 104.14%

Hello all
I really hope you can help me with this, it started 30 minutes ago.

I have a desktop computer, and when I hit the powerbutton it turns on, the fans start spinning and everything sounds normal and then, after 3 or 4 seconds the system reboots itself and tries to start up again. This continues in an endless cycle untill I decide it is time to stop. Nothing happens, no signal to the screen, no beeps nothing.

This is probablt not the case, but I just bought a Logitech Wave keyboard and I noticed it had a hibernation button on it, and so I thought I would try and see if it worked. After I pressed it, this started happening and first off I turned the computer off and tried to power it back on, but without luck.

I have tried disconnecting both rams (one at a time), removing the gfx card and disconnected the dvd drive even, without any results. The computer just sits there and reboots every 3-4 seconds. I would probably suspect the motherboard at this point.

If I press the "RESET" button on the motherboard, two yellow lights flash on the Gigabyte Motherboard and it resets, the same ligts that flash every 3 seconds when the computer reboots on its own.

If anyone can help, it would be greatly appreciated!

Answer:My computer wont boot (restarts every 3-4 seconds)

I would say that you should reconnect all components in your system. Then start it up and check. Use your old keyboard if possible.

Nothing else comes to mind. If it still doesn't work, then try solving the problem through elimination. First connect only the minimum components required for the PC to boot into BIOS (i.e.processor, 1 module of RAM and the gfx card only if you don't have onboard VGA). If you're able to boot into BIOS, then add your 2nd memory module and test. Continue adding components and restarting to check when the problem appears.

All the best.

3 more replies
Relevance 104.14%

Pent 3,256mb,30gb,  motherboard 815E Pro VER:1,DO I have a jumper wire problem that would cause the keep restarting over and over??

Answer:pent 3 turns on ,starts to show XP 1-2 seconds then restarts,what 2 do???

how do you know its the jumper??

2 more replies
Relevance 103.32%

Let me just say I'm not the computer savvy one in the family, waiting for him to get home later. But I'll give my best shot to help you guys help me

So once I would login to windows I would get about 2 seconds before the screen would flash blue and I'd get some message I couldn't make out. I did some searching on your forums; and have now logged into safe mode, turned off the automatic restart and here's the error I get on the blue screen:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory option such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

***STOP: 0X0000007E (0XC0000005, 0X00000000, 0XF7AB7D0, 0XF7ABD4CC )


I haven't really taken any steps to fix anyth... Read more

Answer:Computer quickly restarts once I windows starts

Does this error repeat, or is this a one time deal?

If you have DMP files (blue screen crash logs) in C:\Windows\Minidump, you can zip a few (5-6 is good) recent ones and attach them here as a ZIP or RAR file. We can run a debugger on then to hopefully determine the cause.

2 more replies
Relevance 103.32%

While trying to follow instructions on running GMER (using notepad to create a .bat file and executing GMER with it) after pressing scan in GMER it starts scanning for 4 or 5 seconds then reboots computer fully as if computer were off and just being turned on. No warning nothing. This is only (so far) during scan. Compounding with my problems with .dll's trying to install, popups, IE process showing up as running in task manager (in process only) constantly, and hearing a web tek commercial or whatever over my speakers with no open page, my computer, along with myself, are I'm sure going nuts.... Below is my .txt from DSS if anyone can please help.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 3:10:04.75 on Sat 03/28/2009
Internet Explorer: 8.0.6001.18372
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.495.35 [GMT -5:00]

AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS... Read more

Answer:Computer restarts seconds after starting GMER.exe scan

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


I need to see a gmer log in order to help you. Let's try this special version of gmer.

Download GMER Rootkit Scanner from here and Save it to your Desktop. Double-click gmer.exe to run it. If asked to allow gmer.sys driver to load, please consent.
If it gives you a warning about rootkit activity and asks if you want to run on NO.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ...Sections
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it to your next reply.

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

-... Read more

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Relevance 102.91%

built my computer over 4 years ago, woke up one day and my computer would only turn on for a couple seconds before shutting down. stripped it down to:

MoBo: Soyo Dragon Plus 2 (ATX, 478 socket)
PSU: 350w w/ X-dreamer case
CPU: 2.6Ghz Intel P4

still had same problem. replaced PSU w/ 400w, same problem, replaced CPU w/ 2.4Ghz P4, same problem. thought it was a bad CPU because when start it up w/o the 4 pin connecter plugged into the motherboard, it runs the fans w/o powering down.

what am i missing?

appreciate your time.

Answer:the old computer starts for 2 seconds then turn off problem

Hello and welcome to Techspot.

Providing you used fresh thermal paste and the heatsink is properly attached, I suspect a faulty cpu.

Regards Howard :wave::wave:

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Relevance 102.5%

Computer starts, Gets to Windows XP loading screen then restarts, and does this forever.

I tried booting in every mode,

Safe mode
" " with networking
" " with bios?
Last known settings

None boot Windows, all do the same thing.
I reset bios battery, didn't help.
I'm hoping I don't have to reformat as my 27 page coursework is on there and if i lose that im gonna cry.

Please please help!

Thanks you.

Ask any information you may require, or any solutions..

Answer:Computer starts, Gets to Windows XP loading screen then restarts, and does..

16 more replies
Relevance 102.5%

I get this message when I stop the computer from restarting

"stop: 0x0000007b (0xba4c3528, 0xc0000034, 0x00000000, 0x00000000)"

Can anyone help out? Computer hasn't worked for about 2 months now... >.>


Answer:Computer restarts once windows screen loader starts

Normally a 0x7B error is "Inaccessible_boot_device" meaning that either the hard drive has bad sectors and is dying or you have a driver issue with your ide controller.

Try booting in Safe mode and see if that works.

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Relevance 102.5%

Please help me.

Today my fire alarm went off in the house and it is connected to the mains and i didn't know how to turn it off so i turned all the power to the house off.

The computer was switched on and now when i start the computer is starts to boot xp on the screen with the moving line and the xp logo but then restarts. This could go on forever as it loops.

I have tried reparing xp by puting the disk in but i dont get the option to boot from cd.

I realy need this fixed by today. please help!!

If you need any more info, ask.

Answer:My computer starts to boot xp then restarts. IM STUCK IN A LOOP!!

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Relevance 102.09%

Hi everyone. I'm new to this site and a complete computer novice with no experience with technical terms, just to let you know!
My laptop is running Windows Vista 32-bit.
So I was browsing the Internet when Microsoft Security Essentials tells me that my computer is infected with the sirefef virus. I tried to clean it but MSE turned off and I couldn't turn it back on. Soon after, I get a message that says something about Windows having encountered a problem and restarting automatically in one minute. Every time I open the computer this same message appears, making the laptop practically unusable. I have no time to do anything on the computer so I can't get logs, etc. in such a short amount of time. This same problem occurs when I use Safe Mode.
Any help would be greatly appreciated! Thanks in advance!

Answer:Laptop infected with sirefef virus, computer restarts after 60 seconds

Hello hmcm08 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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Relevance 100.45%

Hi guys,

I have a very weird problem which came right out of the blue. I was gaming away earlier today, and then I shut down my PC and went out. I just got back now and started my computer up, I got to the desktop, and within about 1 minute, the computer froze, and about 10-20 seconds later, the computer restarted. Then, it freezes on desktop, and restarts again. Keeps doing the same thing. What does this sound like to you? I downloaded a program to monitor temperatures via torrent and am now wondering if it had a virus, but am unsure if this may be the case. I will try to start up in safe mode and run a scan now. Anyone face such an issue, or have any idea what the cause may be? Thanks!

Answer:PC Starts, freezes then restarts.

It could be your RAM or PSU.

First, get HWMonitor, and show us a screenshot.

Next, get Memtest86+ and run that, booting off a CD. Let it run at least 2-3 passes. Any errors, your RAM is bad.

1 more replies
Relevance 100.45%

Well my computer froze, and I restarted it. It got stuck restarting so I turned the power off. Now when I turn it on, it goes to the menu where the choices are Safe Mode, Normal mode and a few extras. I choose any of them , it flashes a blue screen and then restarts again, taking me to that menu again. The flash is like half a second, and I cant read it. Anybody know what is wrong? I cant turn it on at all. All the choices do the same thing? Is it dead? I dont have anything important on it luckily , other than some downloaded games and crap. Please help!!! What do I do?

Answer:Starts up, then restarts.... EVERYTIME, cant turn it on.

Same happened with me - couldn't see the screen not one bit. I found out the error message though which helped me a lot, if you find it out - you'll be able to get a faster result as people will know the exact error.

Try getting a camera and if you can put it on "continuous" shot or video it and pause it at that second. :P

Worked with me, took a picture of it lol.

1 more replies
Relevance 100.04%


Recently my Win 7 freezes randomly, a sound starts blasting from my speakers that sounds like a broken buzzer. Computer completely freezes and requires a manual restart. It's fairly regular, once a day, since the past two days. It doesn't seem like it happens when I run any specific program, it seems random.

I've run malwarebytes and computer is clean. I have Comodo Firewall running as well. I've also used Sysinternals process explorer and no virustotal issues.

I've had this same problem before a few years ago... But then it went away, I'm not sure why. It probably got fixed after I upgraded my SSD hardrive on which the OS was installed (I don't remember for sure though it was years ago...) I really don't want to have to reinstall my OS.

Also, this might be relevant. I used to be able to get to the login screen after restart before the windows logo finished loading. But very recently (right before this crash started happening) the restart takes longer, and the windows logo finishes loading before I get to the login screen...

I've attached the DM Log Collector .zip file.

Please help, thanks.

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Relevance 100.04%

CPU: Intel Pentium Dual CPU E2140 1.60Ghz
RAM: 1gb DDR2 800Mhz
MOBO: Intel Desktop Board DG41RQ
Video Card: Palit GeForce 9500GT 128bit

Answer:PC freezes 1-3 seconds then BSODs and restarts

Looks like this is caused by an Nvidia driver

14 more replies
Relevance 99.22%

Whenever i'm doing something, my comp randomly reboots or just freezes. It could be during a game, idle time ect...its all random.

Recently i found that if i leave the computer in safe mode, its fine.

Therefore it must be a software problem but i don't know what...where should i start?

Comp specs

2.8 ghz p4 ht technology
512 mb ram
120 gb harddrive (100 gb used up )
430 watt PSU thermaltake.

Answer:Computer Freezes Or Restarts =(

do you receive any error message on the reboot
check the error logs to see if anything reported at the time of the problem
check you have sufficient power
based on a quality supply and add 30% to the result

5 more replies
Relevance 99.22%

HELP: Computer Restarts ALONE: FREEZES *HELP*


Well, I have a computer that has been giving me some small problems... The PC works fine but only while I am using it. If I leave it on by itself for about 15 minutes, sometimes more, sometimes less... it freezes and I have to click the reset button to restart! I don't know why it's doing this.

Another problem is, sometimes I can be doing anything on the PC and the screen turns black and restarts on its own for no reason.. well, there's is one but that's why Im posting this.. I believe the problem has to be related to the freezing but I don't know what! .. Can it be the HDD, OS, or is it Power Failure? Please help!

Thanks in advance,


[939-pin] AMD® Athlon-64 X2 3800+ CPU w/ Hyper Transport Technology

Asus A8N5X nForce4 Chipset w/7.1 Sound, Gb LAN, S-ATA Raid, USB 2.0 PCI-E Motherboard

Memory 1024 MB [512MB X2] DDR-400 PC3200

[PCI-Express 16x] Nvidia Geforce 6200 with TurboCache Supporting 256MB w/DVI + TV Out Video

200 GB HARD DRIVE [Serial-ATA-II, 3Gb, 7200 RPM, 8M Cache]

With 450w power supply..

I click on "CLICK HERE" to see more details and this pops up:

I click on


After the PC shuts off and turns on itself, when Windows loads this comes up:

Answer:Computer Restarts ALONE: FREEZES *HELP*

I think you are overclocking your hardware. If your not, your hardware may be defective. 9c means hardware failure, such as processor, RAM, or hard drive(although i dont think its possible to overclock a harddrive, im just pointing out that it is critical hardware) Try turning overclocking off, even if you never enabled that, some viruses/bugs and other nasties can change those settings(mine does that all the time)

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Relevance 99.22%

Hello all.. well, some time during august I was forced to format my computer due to a virus corrupting the file system. soon after that my computer began to freeze/restart itself, and I didn't understand why.

so.. yesterday, I re-formatted & the computer was fine for a few hours. then, the computer started to freeze/restart itself AGAIN.
As I was re-formatting yesterday, I noticed that whenever the system loaded windows it would start to crash, even when I put the windows sp1 disk into the CD drive to install it.

When I used a bootdisk to get to DOS & *never* restarted.
But why did it start freezing/restarting again? I don't understand. Makes no sense.

Every time the computer restarts/freezes it also runs chkdsk before starting up. It always fixes random things.. like MSN, Diablo, System32, etc. & I also don't understand that.

AND.. I did a system restore to yesterday, and uninstalled Diablo II to see if that was causing the problem, because it started when I loaded the game, logged in, and went to join a game.

So yeah, just some random information to lead to the cause
thanks a MILLION times!
Microsoft Windows XP
Version 2002
Service Pack 1

AMD sempron(tm) 2400+
1.66 GHz
512 Mb of RAM

Hjt log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:08 AM, on 9/23/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WI... Read more

Answer:Computer STILL restarts/freezes

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Relevance 99.22%


CPU - AMD Phenom II 945 Deneb 3.0GHZ
MoBo - Asus m4a79xtd-v EVO - with latest bios update
PSU - Antec TruPower 750W
Memory - G.SKILL Ripjaws 4GB 1600 DDR3
VidCard - XFX ATI Radeon HD 5770
OS - Windows7 Pro 64-bit -up to date

Here is my problem, my computer will freeze with either a black screen, or a black screen with grey vertical lines, then the sound will freeze a second or two later, then it will re-boot.

This happens after a few hours of playing Battlefield Bad company 2, or within 10-20mins of playing World of Warcraft.

I tried swapping out my Radeon HD 5770 with an older nVidia 6600GT and ran the computer with the same settings and was able to play World of Warcraft without it crashing. I assumed this meant that the video card was faulty, so I RMA-ed it to XFX, and they tested it and found some other fault with the card and sent me a new one. But the problems persist, so I am afraid there are other problems. I have tried every fix I know of and all that I can think of now is to seek your help with figuring out my minidumps. I will attach the BSOD test results that were requested.

Answer:Computer freezes then restarts

Did you intentionally disable the ATI High Definition Audio Device, on your system?

So far there's a bunch of STOP 0x124 errors. Check this link out:
Basically, this is either a hardware failure - or a severe incompatibility of a hardware, driver, or software program/device.

It's getting late and I've gotta get up early. Post back with any questions.

Summary of the BSOD's:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 28 16:58:39.000 2010 (GMT-4)
System Uptime: 0 days 0:00:10.717
BugCheck 124, {0, fffffa8004c44038, 0, 0}
Probably caused by : hardware
BUGCHECK_STR: 0x124_AuthenticAMD
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 27 20:58:43.624 2010 (GMT-4)
System Uptime: 0 days 0:00:11.341
BugCheck 124, {0, fffffa8004bfb038, 0, 0}
Probably caused by : hardware
BUGCHECK_STR: 0x124_AuthenticAMD
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed May 26 17:35:02.981 2010 (GMT-4)
System Uptime: 0 days 0:00:12.698
BugCheck 124, {0, fffffa8004ca0038, 0, 0}
Probably caused by : hardware
BUGCHECK_STR: 0x124_AuthenticAMD
?????????????????????????????????????????????????... Read more

10 more replies
Relevance 99.22%

my computer started to freeze every five minutes and the fan reruns itself as if i just turned on the computer again. this happened ever since i reformated it. could it be the hard drive? cas its so weird it freezes every five minutes. wen it does freeze, the fan just starts running, making the loud fan noise. i need help!! i dont know what is wrong...

Answer:computer freezes + fan restarts

Welcome to Major Geeks!

More information is necessary before any helpful advice can be given. What type of computer ( desktop/laptop ), what OS ( XP, 2000, Win98), and the computer manufacturer. What problem were you trying to correct with the reformat?

3 more replies
Relevance 99.22%

Please help.
My computer is restarting itself. It has restarted itself about 6 times now, in 2 days.
It has frozen 2 times, in 2 days.

Please help. It is really annoying.
It seems to be when i connect to the internet - MOST OF THE TIMES.

I have Ad-Aware professional, and in ad watch, this comes up in EVENTS when i start up my computer, and havent loaded any program yet. this sounds suspicious, many trojans rename their files to kernel.dll or similar.
well this is what's in ad watch:
Registry modification detected
Key: Software\Microsoft\Windows\CurrentVersion\Run
Value: KernelFaultCheck
NewData: %systemroot%\system32\dumprep 0 -k
please reply asap

Answer:Computer FREEZES or RESTARTS itself

6 more replies
Relevance 99.22%

For the past week my computer would just freeze on its own and just restarts by itself. There are also programs that I have uninstalled that are still there. Below is a hijackthis log and my log from running kaspersky online scanner.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:17:21 PM, on 10/6/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Citrix\GoToMyPC\g2svc.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Citrix\GoToMyPC\g2comm.exeC:\WINDOWS\system32\PnkBstrA.exeC:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exeC:\Program Files\Citrix\GoToMyPC\g2pre.exeC:\WINDOWS\system32\SearchIndexer.exeC:\Program Files\Citrix\GoToMyPC\g2tray.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\WINDOWS\Explorer.EXEC: ... Read more

Answer:Computer Freezes and Restarts on its own

Hi Darkumas,I am going to assist you with your problem.Please refrain from making any changes to your system as it might prolong handling your log and make the job for both of us more difficult.Disable automatic startup:Go to start right-click My computer and select Properties.Under Advanced tab in the section Startup and Recovery press Settings.Under System failure section: Write an event to the system log option should be checked.Send an administrative alert should be checked.Uncheck Automatically restart.Click OK twice.The next time Windows encounter a problem will not restart automatically and gives you an error message. If it happens Note the exact message and post it to your reply[*]Turn off Windows automatic updates as it might lead to unexpected results at this stage:Go to start -> Control Panel -> double-click System to open it.Go to the Automatic Updates tab. Select the "Turn off Automatic Updates" box.Click Apply and then OK.[*]You have the program Spybot S&D (Teatimer option) running on your machine. We need to disable TeaTimer so it does not interfere with the fixes we are about to do.First disable TeaTimer:Run Spybot-S&DGo to the Mode menu, and make sure Advanced Mode is selectedOn the left hand side, choose Tools -> ResidentUncheck Resident TeaTimer and OK any promptsRestart your computer.Instruction is also here: How to disable TeaTimer during HijackThis Cleanup

Note:If teatimer gives you a warning afterwards that some changes were... Read more

12 more replies
Relevance 99.22%

i have vista installed on my computer,will restart and freeze,and then sometime it will just run thing i do notice is that i have 4 gig memory,but only shows 3 gigs why?is this a memory problem?any help will be great thanks...

Answer:Computer restarts and freezes

I can explain some things and see about the startup issue

Go to {Start} {RUN} type in DXDIAG

save the log file and attach it here

14 more replies
Relevance 99.22%

My computer keepds freezing than it restarts a lot of times just after turning it on. But after a while it stops. Cananyone help me?

Answer:Computer freezes and restarts NEED HELP

6 more replies
Relevance 99.22%

For the past few days, my computer has been freezing and crashing everyday. However only today does it seem like it is doing it every few minutes. I've checked the temperature of the computer when it was crashing and that's okay. I've checked the RAM. And as a last ditch effort, I completely re-installed windows 10 and the computer was working fine, up until about 30 an hour ago. So I think that it might be a hardware issue and not a software one. If anyone could help me it would be much appreciated. 

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Relevance 99.22%

I finally got my new computer working but for some reason after I leave it on for about 10 minutes it will restart by itself or freeze.

I think this might be a heat problem, but the temperature of the CPU never exceeds 50 degrees celcius. The mobo ttemperature is around 35 degrees celcius. I have a fan in the back blowing air out and one in the front taking air in.

Is there anything else I can do to fix this?

Specs are:
Athlon XP 2400
512 MB PC2700 ram
Asus A7V8X-X Mobo
350 Watt Antec PSU
Sapphire Radeon 9600
LiteOn 52x CD/RW
Operating on Windows 98SE


Answer:Computer Restarts r freezes

8 more replies
Relevance 99.22%


I bought a HP P6510f PC about 1.5 years ago. In the past month the computer started having problems. The first sign of problems was powering on and the computer would not boot up but instead go to a blank screen with a flashing cursor in the top left corner of screen. I ran a diagnostic through the internal software, I believe it's called PC Doctor and all componenets checked out fine - RAM, CPU, Hard Drive, etc. I then decided to reinstall windows 7. After installing the computer started to work like new again, except the next day it restarted itself and went to a black screen. It's done this a few times now. Sometime it boots up fine, other times it gets stuck and won't boot, just a black screen or the HP screen welcome screen with option for setup f10 (though won't respond).

Any ideas what might be going on? Are there ways I can check for internal malfunctioning hardware?

I did go into event viewer and noticed a few errors under System and Application that I have pasted below -

Critical - Kernel 41 power "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Error - Event 20 - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430).
Also, this shows up as "error" - "The pr... Read more

Answer:HP Computer Restarts and Freezes

I suggest running the appropriate hard drive manufacturer's diagnostic...on your hard drive. Do not use PC Doctor.

Free Hard Drive Testing Tools - Hard Drive Diagnostics -


1 more replies
Relevance 99.22%

hi,my computer everynow and again stops working..then restarts. and when computer loads back up it sends a report to microsoft and then internet explorer goes to a website telling me that its a device driver thats crashed.personally i believe its my graphics card which is a sapphire ati9800 128mb. clues are some 'flutuations' when java is loaded and also when dealing with the colour 'images' in windows media player when im playing music. there are other occasions like when the computers been on for a long time dealing lots of images such as in games.another possibility is the ram.i use twin moss 512mb 400mhz dual ramm (2 x 256mb sticks)also i have to cpu (intel p4 hyper threading tech 2.8 ghz) over clocked at 3.36mhz (20percent) but it does the same when i clock it to normal speed so i dont know.i run windows xp and the motherboard is an asus p4c 800-e deluxeanymore specs needed just askany suggestions?thanks

Answer:computer freezes, then restarts

ps no virus is found on the computer...both my own anti virus software and the ones on the net dont find any ...any help id be greatful :)

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Relevance 99.22%


A while ago, I found a problem with my PSU and it resolved the auto restart problem:

Now it starts again, but It has nothing to do with the PSU. It also freezes sometimes.

It should give me a blue screen, because that's how the system is configured, but it doesn't.

I think there are corrupted files. Now when I want to check for corrupted files with Start-->run--> sfc /scannow then I get:

Windows File Protection could not be initiate a scan of protected system files. The specific code is 0x000006ba [The RPC Server is unavailable.]

I have tried this fix:

No luck at all, please help, I'm thinking of throwing this computer out of the window

I see in the antivirus event viewer from 2 days ago that:

Sign of "NSIS:StartPage-B [Trj]" has been found in "C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\0ZJY4Z3M\windows-washer-6-02-466i[1].exe\nsis.hdr" file.


I downloaded the demo of windows washer, its been deleted.


Answer:Computer restarts and/or freezes

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

9 more replies
Relevance 99.22%

Over the past week my computer has been freezing and restarting without warning. This does not seem to be a BSOD, as I've had trouble with one before and that used to stay on the screen until I restarted: this automatically restarts.

First I thought it was random, but all of 4 times have been whilst playing various games on Steam. Each time also seemed to be in response to an action within the game: I click on something in the menu - freeze and restart; I get killed in-game - freeze and restart.

My computer is powerful enough to run all the games I have on full graphics setting and I have never had any trouble like this before; it is recent and has only started within the last week or so.

What on earth is going on?

Answer:Computer Freezes and Restarts

Could be a failing power supply

4 more replies
Relevance 99.22%

hi,my computer everynow and again stops working..then restarts. and when computer loads back up it sends a report to microsoft and then internet explorer goes to a website telling me that its a device driver thats crashed.personally i believe its my graphics card which is a sapphire ati9800 128mb. clues are some 'flutuations' when java is loaded and also when dealing with the colour 'images' in windows media player when im playing music. there are other occasions like when the computers been on for a long time dealing lots of images such as in games.another possibility is the ram.i use twin moss 512mb 400mhz dual ramm (2 x 256mb sticks)also i have to cpu (intel p4 hyper threading tech 2.8 ghz) over clocked at 3.36mhz (20percent) but it does the same when i clock it to normal speed so i dont know.i run windows xp and the motherboard is an asus p4c 800-e deluxeanymore specs needed just askany suggestions?thanks

More replies
Relevance 99.22%

I've recently reinstalled my windows because I tought that the problems were caused by some corrupter files or something,but I got the same problems with a freshly installed windows.
I have windows 7.Sometimes my computer randomly restarts(no BSOD)and then the windows recovery thing asks me if I want to start my windows normally or in safe mode.Sometimes it just freezes permanently.
I have some screens of the info Belarc gathered.

This is an image from the Event Viewer,idk if it is relevant.

I noticed that the freezes occur more when I use UTorrent,or just when I use it.

Help please.

Answer:Computer restarts or freezes.

Can I have some help?

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ever since i recovered my pc, my computer began to freeze every 5 to 10 minutes. each time it freezes for one second or more. it comes back normal again and have my fan restart running as if i had just turned on my computer. Like the fan is running all over again. its really weird, it keeps on doing that even if i dont do anything . it gets worse when i watch something online. when i do, the freezes more, comes back normal and the fan buzzes extra loud.. what is wrong?!

Answer:computer freezes + fan restarts

Fans are blocked i thinks You'll need your trusty can of compressed air. Start by powering down your PC, removing the case lid, and locating the various fans. Starting with the power supply, blow through the internal slits from inside the chassis, aiming so dust will exit the back.Next, blow into the intake fan (if there is one) to push more dust out the back. Finally, blow the blades of the rear exhaust fan clean. If possible, aim just beneath the center, where the motor meets the fan assembly, and blast again. Repeat the process for each fan, keeping the can upright at all times.Now restart your PC, and while the fans are spinning, spray them once more--very briefly--to really send the dust flying.

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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Ok as the title says my computer restarts but only once every time i turn it on, after that it runs fine and does not restart again until I shut down and turn it on again the next day. This is very peculiar, I would appreciate any help or suggestions as to what the problem may be. Oh yeah my BIOS also stated to try turning down RAM speed if that has anything to do with it.. and there's no BSOD, no events in the event viewer. It just restarts once it hits the password screen then when it restarts everything is stable.
My Computer Specs.

- AMD Phenom II x2 555
- Bio-star TA870+
- Corsair 4gb DDR 3 Dual Channel 1333mhz
- EVGA GTS 250 512MB
- Hitachi 750gb H/D
- Cooler Master 500W eXtreme power

let me know if you need anymore info!

Answer:My computer restarts once everytime I turn it on

Quote: Originally Posted by DanDinh

Ok as the title says my computer restarts but only once every time i turn it on, after that it runs fine and does not restart again until I shut down and turn it on again the next day. This is very peculiar, I would appreciate any help or suggestions as to what the problem may be. Oh yeah my BIOS also stated to try turning down RAM speed if that has anything to do with it.. and there's no BSOD, no events in the event viewer. It just restarts once it hits the password screen then when it restarts everything is stable.
My Computer Specs.

- AMD Phenom II x2 555
- Bio-star TA870+
- Corsair 4gb DDR 3 Dual Channel 1333mhz
- EVGA GTS 250 512MB
- Hitachi 750gb H/D
- Cooler Master 500W eXtreme power

let me know if you need anymore info!

Does it do the same thing if on first boot you enter safe mode (F8)? Have you checked both the application tab, and system tab in event viewer?

If there is nothing in eventvwr then it must be a "normal" event. Even those are listed in eventvwr. Can you take a snip of the events adjacent to the time of the first boot and upload it to us?

Let us know if you need further assistance


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Hi all! im new to the board, but i am hoping i would get an answer...

So this is my prob, My computer restarts if i dont have any game or program like
winamp on!
it is really frustrating me, cos if i dont remember to put winamp on when i startup xp it restarts in 1-5 minutes..
The problem occured a while ago. Also when it started restarting itself ANOTHER problem occured. When i try to turn it on after it has been off for more than 20 mins it wont start. It just makes a ticking sound and the hd led is blinking, then it wont shutdown from the power button on the front, so i have to turn it on from the switch in the back, Sometimes it starts up just fine in the second time i do it, but sometimes i have to turn it on and off from the switch for like 20 times before it starts. Im VERY sorry for my bad english BUT i would be very very grateful for a response!!! Also i cant imagine its an overheating problem, because it works just fine as long i have winamp on.


Answer:Please help my computer restarts all the time!!!

Well, if you flip that switch in the back some more you might be on a good way to fry your PSU and everything else.
No idea about the rest, but you should stop what you are doing there.
Try and have a look at your motherboard. Keep your eyes out for cracked or deformed capacitors (cylindrical things on the board). That's my latest problem and it's just a thought.

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Now this machine was bought mid-late 2011 and was repaired maybe 3 times.

We got the machin back from our uncle last week (friday) because the hard drive was replaced with a 1TB Seagate one and it was working fine up until yesterday. I was watching youtube vids when it suddenly hung up. It was a normal occurence after getting it back from him but this one took way too long. Maybe lasted a minute or so so I decided to press the restart button. That's when it started to get more hangs. It would work ok when typing/watching after the initial boot up but would hang up when loading more than maybe 2 applications. It was also noticably slower when opening programs. I did the hardware check (right click and check for repairs from properties) and after that things started to smooth out. Installed Dragon Age Origins and got some hangs as well then it restarted on its own again!

The boot up takes nearly forever and when it reaches the home screen it takes a while to stabilize as well.

Where could the problem lie? After consulting reddit they said it's probably a malfunctioning hard drive again...

E6600 3.2 GHz
2GB Ram

Answer:Computer suddenly freezes and restarts.

Lockups/reboots can be either hardware or software.

Yes, it could be the HDD. You can test the HDD using the drive manufacturers disk tools. The tools are available from drive manufacturers website.

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My computer has been freezing and restarting a lot lately. It cannot go more than 1 hour without doing so. It happens especially when I go to game. I'm not sure what could be causing it. I do know that it is not an overheating issue in the computer. I have 3 fans running in it. It is also not a memory issue I have 2gb of RAM and 300g Hardrive. It is also not a dust issue, I've my computer and everything seems to be clean. I have also disable that my computer does not restart during systems failures through the BIOS and also through my computer. Not sure what is causing it, but any help would great greatly appreciated. (Surprised I was able to post hehe)

Answer:Computer constantly freezes and restarts on its own.

A computer that freezes is usually caused by overheating or a failing Power Supply Unit. Even though you have done this, Take the side off the of the computer and blow out all fans with a can of compressed air. Start the computer and make sure all fans are spinning. Look at the label for the PSU and report the Make, Model# and Wattage. Boot into Setup (Bios) and go to PC Health or some such, Post +12V line for the PSU and the temperatures.
Also try running in a Clean Boot.

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Hi, I have an issue with my computer.
I run Win7 and lately I've had the problem that my computer freezes on startup - in fact, just as the first pixel of the Windows logo lights up on the screen it just won't go any further. The screen keeps saying "Windows is starting" but I can leave it like that for hours and nothing will happen.

Then I tend to press the start button and leave it for a few hours at which point it'll start as normal (complaining of course that Windows wasn't shut down correctly and if I want to try a repair or start as normal. I've tried both options and neither makes a difference - It'll start as normal.)

It also starts normally if I don't do a restart.
So the problem always happens if the computer was on, then turned off and then turned on again within a shorter period of time.

Another - and possibly related problem, is that when I work with my folders and move stuff around in them, I oftenmanage to overwork them so they will not show the files properly anymore or open them.

Solutions tried:
Reset to a previous point where I knew it worked
Insert the Win7 CD and asked it to repair
Asked for it to repair any possible problems after turning off windows incorrectly and getting the option during startup

Neither of these have worked

Answer:Computer freezes on startup but only after restarts

Run a hard drive check by going to Computer, Properties, Tools, check the box to fix errors and schedule a check on next start up

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please people, bear with me. im sure you have seen a ton of these, but this one isn't like any one i have heard of. i cant figure it out and its driving me up a wall.

An interesting thing is that when i run Team Fortress 2 in the background, it doesnt seem to freeze at all. i have 2 GB of RAM, TF2 takes up approx 450mb of RAM. i dont know why my computer would run so well with that much ram being taken up. I tried doing a harddisk error read through windows, but it froze 40% through the scan of the free space (part 5 of 5).

i couldn't seem to get a RAM scan to run properly. i tried using the WINDIAG device put out by windows, but none of the commands worked. any other possible ways to scan my memory for errors?

I am in a dorm at Ohio State, and i had these same problems last year living in a dorm. they eventually went away, and now that i am back here i am having issues again. except now, i have to restart my comp at least 20 times a day just to get things done. running itunes seems to make it freeze within 5 minutes.

possible causes i have come up with that i really have no idea how to check either because it freezes before scan is complete, or i cant get the check running, or i just dont know how to:

Bad PSU connection to outlet
Bad PSU overall (it is a 400w PSU for the record...)
RAM Failure
HDD Failure

I enabled the BSOD report thing, (Press WinKey + Pause -> Advanced Tabbed -> Settings (under startup and recovery) -> uncheck automatically restart... Read more

Answer:computer freezes/random restarts, and nothing seems to fix it.

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I got a new HD and windows7 home premium 64bit, when my computer starts up i get to the desktop, where the dialog box should come up where i pick my languange and begin install. This never appears and eventually my computer restarts and repeats until it freezes after the second or third restart. Anyone know how to solve this problem?

Update: I loaded fail safe defauls and now i can begin the install process but im still having the same problem with restarting and freezing seemingly randomly. I ran a memory diagnostic and did not find any problems.

Answer:Computer Restarts and freezes before install

Please fill out your System Specs in bottom left of post.

Try wiping the HD first before trying install to Active partition you create: SSD / HDD : Optimize for Windows Reinstallation

Next remove all but 2gb of RAM to try install. Then Swap RAM sticks. Test RAM using Memtest86 for 5-6 passes.

Unplug all peripherals and other HD's. Use PS2 keyboard and mouse.

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Got a tip from a friend that this is the place that will solve all my problems!

I bought a new computer in parts for my brother (see spec below) and we instantly had a quite irritating problem. The computer could all of a sudden freeze completely or reboot without a warning or bsod. It could happend both when playing games or just chillin' on the web with one tab open. It could happend anything from twice a day to once every three days.

We have tried overheating the CPU and GPU and that doesn't seem to be the problem. We have updated the chipset, graphics driver and SSD hard drive to its newest drivers. We have also checked device manager for missing drivers.

Each and every time we get the following error when checking logs:
EventID: 41
Task Category: 63
Level: Critical
Keywords: (2)

EventID 41

Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2015-03-24T14:13:56.301611800Z
EventRecordID 4643
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
The computer spec is:
AMD Athlon II X4 860K 95W, FM2+

Gigabyte GA-F2A88XM-DS2 mATX

Crucial 8GB (2x4GB) CL9 1600Mhz Ballistix Sport

SSD 120GB OCZ Arc 100


Fractal Design Tesla R2 500W 80+ Gold

We really appreciate all help to get a rid of this.
Thank you and have a nice evening.

Answer:New computer randomly restarts or freezes.

This is a laptop, correct? If so, have you tried underheating it with an external usb-powered or ac-powered notebook cooling assembly [comes w/one giant fan or twin fans], includes extra usb ports [since it takes one from the laptop].

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i have know ideall what is going on with my computer here is my hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 3:09:59 PM, on 10/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\AOL\1157922615\ee\aolsoftware.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\YPOPs\YPOPs.... Read more

Answer:Computer Freezes, and randomly restarts

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