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Recovering hard drive files from unbootable, password protected hard drive?

Question: Recovering hard drive files from unbootable, password protected hard drive?

Hey guys, I was working with my grandfathers computer. The computer would not boot, it kept getting the BSOD with "Unmountable Boot Volume" At the top. Annoyed, I decided I was going to just back up whatever files were on it (Just his favorites, he has absolutely no documents or anything else) plugging his HD into my home PC as a slave and copying them to my flashdrive. Then I would reinstall XP Home on his Desktop, and use the flashdrive to put back his files...Sounds easy enough right? NO!!!!.....Problem is, his user account on the computer (Ralph), was Password Protected so now when I try to access any of his files (using Windows 7) I get a message saying Access Is Denied. How do I get around this. It is not possible to boot his old computer to take off the password. Are his files recoverable?
Thanks for any help!

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Preferred Solution: Recovering hard drive files from unbootable, password protected hard drive?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Recovering hard drive files from unbootable, password protected hard drive?

You don't have to do all that to overcome an unmountable boot volume error...try running chkdsk /r command on the drive.

Start/Run...type chkdsk X: /r (where X is the drive letter assigned by XP and with spaces between k and X: and X: and /) and then hit Enter.


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My Dell Studio XPS 16 motherboard failed but I was able to get the hard drive out of my computer and connected to my desktop using a case that makes it act as an external hard drive.

I now am trying to copy the old files from the Dell hard drive to my new computer's hard drive but some of the folders are password protected and didn't copy with the rest of the old C drive.

Clicking on some of these folder brings up a dialog box informing me I do not have privilege to see those files and I canceled out of the dialog box as I was worried I might accidentally erase the folder if I did not unlock it properly. Both computers were most recently running Windows 7 though the old Dell laptop originally came installed with Windows Vista.

What are the steps for recovering these files?

Any help would be greatly appreciated.

Answer:Recovering Files from Password Protected Laptop Hard Drive

See if this tutorial helps. Take Ownership Shortcut

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Answer:How do I get files off of old hard drive that is password protected?

I'd like to know this too.

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Hi, again. I went back to square one, and first followed the house cleaning directions under "Fixing Google Redirection", and have had no problem with that since.

I do not have a problem with my pc being slow, and have lots of memory, and less than 10% being used (running W7).

I only have one anti-virus and one firewall running (also switched to your recommended Privatefirewall, and uninstalled my previous one).

Step 4, done.

CCleaner report attached.
RK report attached.
Malwarebytes report attached.
TDS Killer report attached.
Hitman Pro report attached.

I disabled my UAC before running the reports.

Here is the problem I am having, and I can tell you exactly when it started.

I went to Open Office (it was the correct site), and hit dowload, and permission button. I saw my toolbar flash to a different site, and d/l started (superfast).

I ran a scan with my free Avast! ... no threats found, but there were now **Password Protected** files on my pc - C: drive - that the antivirus could not read (even using boot scan).

So, after I ran all the programs above (hope I got everything this time *smile*) , I still have these inaccessible files on my C: drive. No one else has ever used my PC.

Some of the files have what appears to be java script extensions ".js" ... some look very suspicious. I can't highlight or copy the file string, right click does nothing, and they can't be isolated. Can't generate a repor... Read more

Answer:Password Protected files downloaded to my hard drive.

Welcome to MajorGeeks, jennybelle

The log that you should have attached from RogueKiller should be on your desktop named: RKReport[1].txt
Please attach this now.

I also need the log archive from running MGtools.exe
It can be found here: C:\
Just attach the entire to your next message.

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Is it possible to recovery the Master HDP? I've been using my system for a year now without any issues. I can log into the biso and access the system via the User HDP. However I've recently logged into my BIOS and noticed that a master HDP is set. I've checked my password list and don't see it so I'm wondering if its possible to disable it with some ThinkVantage software?  As stated before I can log into Win XP and do everything just fine.If it can't be removed, does that mean that I can't more the hard drive to another system?

--------------------T500 2081 CTO ~ T9600 2.8GHz ~ WXP Pro 32bit ~ WSXGA+ 15.4 LED ~ATI 3650 ~ 4GB DDR3 RAM ~ 500GB WD 7200rpmCamera ~ AT&T WWAN ~ CD/DVD Combo Drive ~ Intel WiFi 5300 AGN


Go to Solution.

Answer:Recovering Master Hard Drive Password

Hi zero0!
No it is not possible to recover a hard drive Master password:
Luckily you have the User password to access the drive!

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I have a HP PAVILION g6 laptop that died. It was password protected. When hooking it up to another computer do I have to change ownership to access the files since I know the password? If I do, can someone link me to the direction/video how to do this on a machine that's running 8.1.

Answer:Password protected hard drive

Never mind...I started checking out the options. When I clicked on my user account I was given two options one said something about permissions the other said continue?... I chose the latter and can now access all my files.

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Hello! I've got 20 gig laptop hard drive. Its a Hitachi Travelstar. I have no idea what data or operating system, if any, is on it because it is password protected.I've tried Google search and searched here at Computer Hope to find a way to use this hard drive. Other things I've tried is installing it a laptop and using a boot cd call Killdisk. I use this to clear HDDs of all data and partitions so I can put a fresh operating system on it. Thinking this process might clear the HDD and and password turned out to be a waste of time for the killdisk wont even access the HDD if it's password protected. Then I put it in a USB exterior HDD enclosure and tried to see if the killdisk would wipe the data via USB port. Don't ask me why I thought that would work. I don't think this is a microsoft password, when I try to boot with this harddrive windows doesn't even start when it says "hard drive is password protected" and has a box to enter the password. And the Killdisk wipes password protected operating systems.I'd rather not throw it out, I could use the 20gigs. Is there a way I can use this harddisk?I'd just like to wipe it an put a fresh operating system on it. Thanks for you time, Vic.

Answer:Hard drive password protected

Most of the branded Laptop come with a Tatto on the Mother Board and on the Hard drive  for security reason. as long as it was been running with the pre installed software from the manufacturer there exist no problem. but when it was been tried to other PC or the OEM OS is removed the company Tatto is removed and the hard drive will ask for the password for data security ploicy.The only way is to consult the service center of Manufacturer to obtain to get the Tatoo's reinstalled to solve the problem. Further, self handling of this situations make the problem still worse and chances of data loss.Rgd Kartheek M

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My Thinkpad T41 is dead and does not boot up (I dropped it to the floor). It only give a black screen. I need the data from the hard drive. I know the both the passwords for the T41 and the hard drive. But I cannot start the computer. I tried to put the hard drive into a different laptop PC (from HP) but failed even I typed in the correct hard drive password. Does thinkpad encode my password to a different one into the hard drive so that I cannot open it from a different PC even I know my hard drive password? How can I remove the T41 harddrive password from a different PC to recovery my data? Thank you very much for your help!!!  

Answer:Open password protected (or password removal of) hard drive from Thinkpad T41 in a different PC

guanghua, welcome to the forum, it is possible to delete the password using another ThinkPad, I have done this on several occasions. Hopefully you know someone who also has a ThinkPad who will let you borrow it. See this thread at Hope this helps

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This follows on from my recent thread 'no video input signal'. click here As my wife needs a PC to do her school work, we have purchased a new Hewlett Packard PC, which I am in the process of setting up.In the now defunct PC, on the hard drive, are a number of files which my wife needs, but were not backed-up before the PC died. What is the best way to transfer these files and her email address book etc from the hard drive to the new PC? As far as I know the hard drive is not damaged only the motherboard.

Answer:Recovering files from a hard drive.

You could add the hard drive as a Slave, then move the f8iles over.Or, place the drive in a USB Enclosure to do the here

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my old xp hard drive was uber slow so i upgraded to a new one with a new xp install

Now i need my files off my old windows xp hard drive but it won't let me access my files saying ACCESS IS DENIED

is there any way to get those dang files

Answer:recovering files from old xp Hard Drive

you can try taking ownership of the files/folders

How to take ownership of a file or a folder in Windows XP

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I need help with recovering files from a hard drive with Windows 98 as the OS. This computer was my mom's old one. I moved the "My Documents" folder to a new computer for her by using the cut and paste method to a USB flash drive. I then moved the contents from the flash drive onto a new computer with Windows Vista. I deleted the files from the flash drive to let her use it for other purposes. So far so good. Then this:

1. The new computer had a problem with the power hardware and was sent back to the factory for repair.
2. Received the computer back with a reformatted hard drive (data not there).
3. Mom did not want to deal with Vista, so I swapped her computer with a new one that runs Windows XP.
4. The missing files contain medical history and vital pictures.
5. I live about 400 miles from my mom, so this is being worked on long distance.
6. She lives in a small town with very limited computer service support.

Here is my question. What is the best process to recover these files? I have the original hard drive here with me. I have Windows XP and Vista available on the computers at my house. I can also have the USB flash drive sent, but it would have to come via mail or UPS. Is there an issue with slaving a Windows 98 formatted drive to a Windows XP or Vista machine? Or should I take the extra time to have her send the flash drive and try to recover the files from it? And are there any special precautions to take when shipping a flash drive... Read more

Answer:Need Help Recovering Files From Hard Drive

First and foremost - don't do anything to any of the drives until you're ready to recover the data. Each and every access gives a greater risk of losing the data.

The original hard drive - does it still have the original files on it? If so, the best bet is to slave this drive to another system and transfer the files from it. You can either attach it to a free space on one of the cables on your current computer (with the proper jumper settings) - or you can get a drive enclosure to put it in and hook it up to a USB port on your system. Then it's just a matter of copying the files to your computer (and backing them up just-in-case to a CD).

Recovering deleted files is another story - and they're even more sensitive to the "more it's used, the more likely that the data is gone" theory. It takes special software and techniques - although there is some freeware than can recover some stuff for you.

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Hi there guys,

My mate just gave me an old hard drive and asked if i could recover the files off it.

The hard drive is a Seagate ST35 | A/X, Amstrad 40Mb. [IDE]

Now when I connect it to my computer to try to start my Windows, I get this error:

Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll
Please re-install a copy of the above file.

Now this never happens without the old hard drive plugged in. And I'm not unplugging anything else to put this hard drive in.

I looked in my system32 folder and hall.dll is there.

Any help would be good, cheers.

Answer:Recovering Files off Old Hard Drive

Error message: "Windows could not start because of a computer disk hardware configuration problem"


Error message 3
Winnt_root\System32\Hal.dll missing or corrupt:

Please re-install a copy of the above file.

Missing Hal.dll - Missing Or Corrupt Hal.dll Error Message in Windows XP - Fix Hal.dll

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I recently purchased a cheap hard drive enclosure to house a drive from an old machine. The drive had previously lived in an Icy Box enclosure and had worked fine. Unfortunately the power supply for the Icy Box gave up and now I have bought this replacement.

When I started it up, the drive was recognised but without any of the files that were previously there. I have downloaded Pandora Recovery from Cnet and tried a deep scan. This has shown that the files are still there but crashes at about 1% of the scan.

Can anyone advise on any other freeware which can solve this issue.

Thanks in advance.

Answer:Hard drive files need recovering

At this point... its a lost cause I would say, BUT!

You could always try making a mirror of the dead drive, and try to recover from that image... though not sure I would expect to recover the files

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I have an older HP and the computer wont boot up (the monitor is black). Before the black screen, the XP boot up screen had frozen up. I need some hard drive files from the older HP to put on my new computer. What process can i use to extract files from the non functioning computer hard drive, when i cant get the HP to boot up? Any advise?

Answer:recovering hard drive files

The safest method to accomplish this would be to hook up the old HDD as a slave drive in your other machine and retrieve the files that way.Pay attention that you get the jumper settings correct on the hard drive and make sure the BIOS sees it on boot up.

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I have a hard drive that I removed from a computer with a bad MoBo. I am trying to get the data off this hard drive and I can see all the data except for one user who was password protected. I have tried to put the hard drive in another box as the master but I get the error NTLDR missing. I have tried to do a repair install but when it loads the files and tries to reboot I  get the NTLDR missing error. With another master hard drive in the box, I can see all the users including the password protected one but cannot access the files because of the password and there is no place to enter it as the hard drive will not start on it's own without being the slave drive. I have tried chkdsk /r to repair the hard drive but that does not work, I still get the NTLDR missing error. I have tried BartPE to remove the password but I have to have a password in there for BartPE to work.  It will not allow you to put a blank password in it.Any help would be greatly appreciated. This has been going on for a couple of days now.Thanks,Mike

Answer:Cannot View Password Protected User on Hard Drive

try installing it as a slave drive and then, as administrator, take ownership of the passworded folder. you mean the data is in an XP encrypted folder? In this case, if you cannot find out the password, you may as well consider the data permanently lost.

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I recently install a new m/b and i bought a new HD for a fresh install.

After the install i connected my old SATA with that windows still on it. Booted up fine, the partitions on the old one are all fine. But i can't access the administrators fold with all my work/personal documents and more importantly my firefox profile...*sigh*

Obviously i have the password but every time i click on it it just gives me a 'Access is denied'.

Anyway I can enter the password or go around it?

Oh i'm on XP


Answer:How do i access My Documents on an old hard drive which is password protected?

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My friend gave me her PC to reinstall windows on for her because it was infected with a virus that was preventing her PC from booting up, but before I do that she said she wanted me to recover some pictures off of the hard drive, I told her no problem. But I wasn't thinking at the time, is it really as simple as hooking her hard drive up as a secondary to my computer, would that cause my hard drive to become infected? I use AVG as my anti virus program, would this prevent my computer from becoming infected if i just wanted to burn her pictures to a CD from my PC?

Hope my question is clear enough, any tips/advice would be appreciated, and I apologize for my ignorance but I'm not too familiar with computer viruses.

Answer:Recovering files off of infected hard drive

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hi i have(now dead) 200 gb maxtor hd, i know i know bad disk to buy, now i know my brands, seagate all the way haha, ne ways i think the partition where xp installed got corrupted, and it wont let me do ne thing, it gave me that "your disk must be corrupted" warning when i booted up. Some pictures were on that partition, like wedding, prom, grad, and i was wondering, instead of formatting the whole drive, or even the partition, can i use like hard drive data recovery software like "Helix"? I came here to see if any body can help me out, or even show me an easier way, cuz from the looks of it Helix looks very confusing.

--thnx in advance

Answer:help recovering files of a dead hard drive


Not sure if you are in the uk, I have used this tool >>

You just plug the hard drive into it and the other end into a usb port on a pc and it shows up as an external hard drive. Depending on whether your hard drive is not completely gone.Then the data can just be taken off it. If its a sata drive they do one for that also

Another way is if you are putting a new hard drive in then put the bad one in as a slave drive then it wil do basically the same thing and show up as another drive and you should be able to access all your pics etc.

Data recovery tools are ok for accidentally formatted/totally shot drives etc but I would hope you wouldn't need to go that far

Hope it helps


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I have a 500GB laptop hard drive and I'm trying to instal it into my desktop long enough to get my music off of it. When I try to locate the files for the music they're not where I saved them and I can't seem to find them. Is there a way to locate the misc files without putting the hard drive back into the laptop?

Answer:Recovering files from a laptop hard drive

More than likely the reason for this is ownership on the HDD. You will need to change them so you can view all the files from another device. You just have to take ownership of the files. What OS you on?

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how can i recover files from a formatted hard drive, the laptop does not have a cd drive and has windows xp professional

Answer:recovering files from formatted hard drive

There are "special" dealers that can recover files for you, but it can be pricey.I can't think (off hand) of any program that may recover your files from a formatted drive.

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I?ve got a 40gb hard drive. And I had partitioned the hard drive into 4 parts. On the C: drive I had the windows 2000 and on the D: drive I had winXP. And the D: drive was partitioned as NTFS and the rest 3 as Fat32. So I wanted to Format the D: drive and install windows XP again. I used windows 98 start-up disk and formatted the D: drive. When I restarted the windows I realised that I had formatted the E: drive instead. Because the start up disk doesn?t recognise NTFS format. I had important documents on the E: drive. Is there anyway I can get them files back using any software?s?Thanking the helpers in Advance

Answer:Recovering files from a formatted hard drive

click hereHope this helps ;-)

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Greetings all,

First of all I would like to apologize should I be posting in the incorrect section(if so please some mod move this thread to the appropriate section)

So a few days ago my 750GB Hard drive in my Lenovo Y580 laptop failed (due to my setting it on sleep for a long time and taking the laptop with me outside for a prolonged amount of time)

When I got back home, I tried to turn on the laptop and I got 3 or 4 clicks("Click of death" I believe) so I bought a new 1TB Harddrive and used Lenovo recovery disks to get the laptop back to working order

Moving on, I bought a SATA to USB enclosure so that I might try to recover some files from my failed Harddrive, now the thing is, when I connect it, it doesn't give the click sounds anymore and it seems to read, however, here's the weird part, it only shows me the Lenovo recovery part of the drive

Here's how it looks like in my computer and disk management:

So my question is, what does the "OEM Partition" mean on my failed HDD(Disk 2)? and do you think it's possible to recover any data or does this mean all is lost? and if there is a chance of recovery how can I open up the part of the drive where the data was(which apparently in this case is the OEM paritition)

Right clicking on the OEM part only gives me the "Help" option

Best Regards,

Answer:Recovering files from a readable Hard drive.

Hi Raficoo,

Welcome to Seven Forums.

Without asking any questions - there are many I would like to ask - let me directly get into action.

Please download, install and run MiniTools Partition Wizard Free Edition 9. MiniTool Partition Manager Software for Windows PC and Server

Does the File System of the 654.69GB partition of your "old failed hard drive" show as NTFS in the disk list?

If yes, rightclick on it > Explore. Do you see the files? Close Partition Explorer.

Rightclick on it again > Unhide Partition. In the next screen assign a drive letter > OK

Two operations will be pending.

Click on APPLY in the top menu bar. When changes are completed > OK and then close Partition Wizard.

Can you see and read the drive now?

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I have a hard drive that was accidentally formatted with the Sony recovery wizard and a complete reinstalled was performed.

Can you please tell me about a good program that I can use free or paid to recover the data of a formatted hard drive?

I used the recuva application and only found deleted files. I need to recover if possible all the docs, pictures, music files before the recovery took place.

Thank you in advance,


Answer:Needs help recovering files from formatted hard drive, Please

Well unfortunately when a Hard drive is formatted and then something is written over that it is very time consuming and expensive to recover and then you may only get half of your information back.

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I had to do an f11 restart on my HP laptop. I was given the option to save my files to an external hard drive(Seagate Expansion) which I did. However when I come to restore the files, they are not in an accessible format. There is a restore option on the drive and also on the desktop and neitherof these work. Theres a source file list on the Seagate(notebook file) which lists all of the files. Most of them are music files or photos.
Thanks for any help

Answer:Recovering files from external hard drive

I did a Google search and found this:
HP Notebook PCs - How to Restore Backup Files Created During the F11 Backup Procedure

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Well I thought I would finally get around to trying to recover files from a hard drive that crashed a few years ago. I opened up my computer tower that has a replaced hard drive which is the master boot. I put the crashed hard drive on the 2nd IDE connector to make the drive the slave drive. Plugged it into the power cable. With the manual I have it says to put the jumpers as cable select. Did that. Shut the case. Turned the computer back on and now it doesn't recognize either hard drive. So I took out the crashed hard drive and booted up again and all was well. Why didn't the computer boot up with a slave drive connected? Thanks.

Answer:Recovering files from crashed hard drive

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Long story short, I went away for a few days (Grandfather was in hospital) and I hadn't paid my electric bill. They shut off power and when it came back on the power surge got to my computer hard drive.

I can still access my files, but the drive has errors which were fixed, but I've experienced frequent lockups, slowdowns, etc.

I bought a new 320GB SATA drive since everything else seemed okay. Even the power supply showed good voltage, but I decided to put it all in a new case anyway with a Raidmax 450watt PS.

I hooked up the old drive temporarily to save some files to the new drive, but one thing I can't figure out.. how can I get stuff off my old desktop? It says it cannot be accessed. Probably because my account had a password on it.

There isn't much on the desktop that I needed anyway, but I was programming some Atari 2600 games and I had some files there I believe, and a few graphics I'd like to have.

Answer:Recovering files off old hard drive's desktop..

I am assuming that you re-installed Windows fresh on the new drive, Yes?

Follow these directions to gain access back to your files:


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Yep. I've committed the cardinal sin

It was Win98 and I installed Win2000 over the top of it. The drive was formatted as FAT during the installation process.

Is there any way that I can recover data that was previously stored on the drive? There are some Excel spreadsheets that I'd like to get back.

I found this while looking through the threads for previous instances.... PC Inspector.

Will it do a job for me?

Answer:Recovering Files From Formatted Hard Drive

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I pulled the hard drive out of a laptop and up it in a enclosure with USB access but i cant access the file under the user area of the hard drive. It say i don't have permission.

Answer:recovering files from laptop hard drive

Typically to access files on a HDD that is connected via USB it requires you to be logged into the computer as a administrator. Make sure the account you are login in on is an admin.

If this doesn't work, let us know.

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Anyone know of a good program for restoring files from a crashed hard drive.
I've already used Spinrite on the drive and can now access the drive. The bad news is some of my folders and files are now just a bunch of ascii characters. Is there a program that will allow me to recover these? This is a FAT32 formated drive of 120 Gb capacity.


Answer:Recovering files from crashed hard drive

This is great for some files. It knows over 80 types of files. I lost a drive and my main concern was pics. I used it to recover 1700 jpgs from a crashed hard drive. It also got various doc and odt files. I also recovered many mp3s and mpg clips.
Some of the mp3s are broken into smaller files, and I haven't looked thru them yet.
The mpg clips were large xvid files, so now I have many smaller clips, I could edit them together if I really wanted to.

It took about 6 hours to recover 45 GB of data from a disk.

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I have a portable hard drive...basically a 3.5" laptop hard drive that I put into an enclosure with a USB connections. I've deleted some files that I'd like to recover so I've stopped using the drive for fear of overwriting my data. I have a copy of Hiren's Boot CD which has several programs that allow for data recovery....PhotoRec, DetDataBack, etc. All are pretty good programs.

Here's my problem.

The data I'm trying to recover is about 60 Gigs worth of data. I only have 40 Gigs of free space on the local hard drive where the USB drive is connected. I have plenty of space on a my network server BUT I can't seem to reach that drive when booting from Hiren's Boot CD. So, my question is...How do I recover data from this portable drive and save it to a network location? The recovery process would need to write the data to my network share in real-time.


Answer:How To Recovering Deleted Files From A Portable Hard Drive?

I'm unsure if the Hiren's boot cd has network access. If not, you've got 2 possibilites:
- recover the stuff in Windows so you have network access (you can get copies of most recovery programs that will work in Windows - but they may cost)
- recover 40 gb to the hard drive using Hiren's - then boot into Windows to transfer it to the network. Then boot back into Hiren's for the remaining 20 gb.

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I can no longer access my external hard drive after my laptop had gotten infected with the NTOSKRNL-HOOK trojan, but cannot tell if my external hard drive isn't working due to virus-, hardware- or software-related issues. It is important that I recover my research data from either my external hard drive or from my laptop's old hard drive that was damaged from the infection.

Dell's regular support line and their fee-based virus support group weren't able to distinguish whether my external hard drive had gotten infected during my laptop's infection or whether my external hard drive had some kind of mechanical or software error, and I was referred here by a technician from TechSupportForum's virus area.

Can someone tell me in which area of TechSupportForum I should post a more detailed question, or should I take my external hard drive to a local repair shop to recover my data?

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My Lenovo ThinkPad T510 experienced a system board failure the other day and so I shipped the laptop to Lenovo for repair under warranty. However, I did not ship the hard drive as agreed with Lenovo, as it is no necessary for the repair and I am very touchy about sending off personal data like that. For that reason as well, the hard drive is fully encrypted. My problem now is that I have the FDE drive by my side, however, unlike a non-encrypted drive, I cannot simply plug it into an external SATA>USB enclosure to recover my data, as it requires a hard disk password that is normally entered on boot. It seems a simple enough task, but I can absolutely not think of anything to unlock the hard drive and access the data on it without having another ThinkPad laptop to plug it into. I know the password to the drive, and have tried booting from it in other machines but to no avail. Can anyone advise how I could proceed? It's important to note that the encryption is trasparent and actually irrelevant because it's the hard drive password (which as far as I know just about any hard drive, encrypted or not can have) that actually unlocks the drive. I'd really apprecate any help you can offer, thanks!


Go to Solution.

Answer:Recovering data from FDE protected drive (I know the password!)

USB SATA enclosure won't work.  There is no way to send the ATA security commands over USB.
While the ATA spec defines the security mechanism of FDE, the way that the password is hashed varies between manufacturers (and sometimes even between systems from the same manufacturer).  I really think your only option is to find another thinkpad of the same/similar generation.

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So my buddies OS took a shit and I figure I will reformat the whole thing with a fresh install of windows.

I hook up his hd to my system to back up his user /documents folder, and it wont copy all of it. When his system was running, he had the whole username and password login on it, so i think that has to be why I cant just click and drag/copy and paste this whole folder. Is there any way to get around this?

Im windows 7 btw.

Answer:copying protected files from a hard drive

you might need to provide crendentials to gain access to the files.... i have had to do that a few times

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Greetings Wise Ones!I'm sooo sorry if this is here somewhere, but I can't find it.I had a homeless family live with me and I gave them access to my computer. I used XP share to prevent anyone from getting into my files. I save all of my files on my desktop and bypassed mydocuments.My computer broke down. Completey.The hard drive is good. I can slave it to another computer in the house, but I'm told, "access denied." I can't open, view, move, anything at all!I can't find anywhere to give my password to get to my files. Does anyone know how to get to my old desktop and files? They have to be on this drive!Gads! I'm in big trouble next week if I can't get to them!Best!Elf

Answer:Help! Hard drive is good, but can't get to my files! They are protected!;en-us;308421&sd=tech

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I have 2 disk partions on my computer my c: has around 10 gb and my d has the rest of my memory.

I was has installed vista and my computers could handle it but I didn't install sp1 and it crashed.

I had xp on the other partion.

So i booted from the xp disk now i want to delete everything on the d: Drive but it has vista files which are protected.

Is there any way i can clear it?

Or a batch file id?

Please reply!

Answer:Delete a Hard drive with protected files?

You could try Boot off the XP disk and follow the setup to the point where it asks you what HDD you want to install it onto as it gives you the option to format the HDD and/or partitions prior to the install. Then select the partiton you want to delete and format it, You can recreat the partiotion here as well, or you can do it in Windows Management -> Disk Management Which can be accessed by booting into windows and right clicking on my computer and selecting manage from the drop down box.
=) Hope this helps.

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I need to pull out some files from my old pc's hard drive. I put it in my USB drive, and tried to transfer some files to my laptop, only to realize that I have put a password to my account/folder before. I have no monitor with my old pc anymore. so it'd be a hassle trying to get it the other way.
I know the password, of course, I wonder if there is anyway to gain access to my folder?
P.S: When I click on the properties of the file, it shows okb, I guess that is normal with passwd protected folders?

Answer:Urgent: How to access password protected folder from external hard drive?

Exactly how did you password protect the folder? If you're talking about EFS encryption, I suggest you put the monitor back on and get it that way, because you probably didn't build the recovery disk. If you used some other password scheme, what did you use?

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My PC has went belly up and I've managed to salvage the hard drive from it and put it in a caddy and the files are all there and look accessible however I cannot get into the My Documents folder because it's password protected. How do I get round that and rescue the data that is in there?

Answer:Solved: Rescue data from a hard drive but My Docs is password protected

If you're an administrator, I believe you can take ownership of the files. Not totally sure though. Simply having the same username as the user who created them is not sufficient because the SIDs will not match and you won't have access. If you right click on the folder and select properties, you should be able to take ownership.

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Spent $$ buying USB connected case to get access to files on old internal hard drive from failed PC. Can see directories/folders using my system running XP Professional but they are password protected, cannot access. What can I do? Saw old question from 2006 but no answers - thread had expired.

Answer:Urgent: How to access password protected folder from external hard drive?

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I have an eMachine T3092 computer to which I added a Maxtor One Touch 160 gig drive, everything is out of warranty. OS = Win XP Pro w/ sp2.

Outline of problem: On 7/21 I left home with the computer and nanny cam on. Returned 2 hours later & found the following message on screen:

Windows Delayed Write Failed. Windows was unable to save all of the data for the file
J: \SMft. (J drive = Maxtor) The data has been lost. The error may be caused by a failure of your computer hardware or a network connection. Please try to save this file elsewhere.

I could not get access to this file to save it elsewhere. I could not get the Add/Remove Software list to populate. I couldn't do a system restore. I couldn't save anything to the J drive and the computer has been more than a little finicky ever since - very slow to open any/everything, insist I allow popups to open links on the web, or throws me off the internet - things like this. Anyway, tried everything I could think of to fix it, tried the things RoadRunner and eMachine suggested. Called Microsoft & pd them $59.00 to fix it and spent the entire week morning to night on the phone with them till they escalated the problem to the research team who told me that the problem is likely due to a surge, that 515K of data on the Maxtor is available to me, and that approx. 57 gigs of data is on the drive. They said I should take the drive to a local tech to have them use recovery tools to remove the data from the drive th... Read more

Answer:recovering files/folders from external Maxtor hard drive

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So I am hoping there is a simple solution to this and that I am just overlooking or forgetting something.

I have an old PC that the Mobo died, I do not wish to get it functional again, just retrieve the data off the hard drive. I have a IDE to USB adapter and have hooked up the drive to another machine I have to copy the data. But the users on this drive, made there personal folders within windows private, C:Documents and Settings/(Username), and they show up as 0kb and when I try to access them it says I do not have the permission to access this file. How can I get around that? I have tried to boot from that drive but because the chipset is different, on my machine, windows will not boot. I have the usernames and passwords for the accounts that have the private folders but there doesn't seem to be a way to try and log in with that information.
Any help and ideas, would be greatly appreciated!

Answer:Recovering protected files from an external drive

You must insure that your personal account is set as being an Administrator. Check the properties for your account. Then access the old hard drive and see if anything is in the source folders.

If you are an Administrator on the new system, and the Profile Folders on the old hard drive are still shown as empty, this means you were not Administrator on the old system and you cannot access other Profiles.

After you ensure you are an Administrator on your new system, try change the Security Properties for the entire old HD (you right-click the root folder on the old HD) and Add your new system User to that drive as an Administrator. Reboot and try to access the old HD again and check the Profiles.

The bottom line, you must be an Administrator on your old HD to access Profiles belonging to others.

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Answer:Unbootable Hard Drive

What error are you getting on boot?

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A virus got hold of my hardrive and rendered the thing unreadable. The computer states that the drive is empty and does not even have a file system onboard. I am guessing the MBR is damaged. I ran the shareware version of Active Partition Recovery and it found the names of the files I so desperately need.
I plan to try Testdisk to repair the partitions and restore the MBR. Here is my problem:
The computer is an older Dell. With the hard drive installed in the original computer it was formatted on, I cannot boot from the floppy drive. If I pull out the hard drive and put it in a similar Dell, it still won't boot from the floppy drive. All I get on both computers is "Press F1 to reboot, Press F2 to Setup". If I try to run Active Partition Recovery on either machine's floppy drive, it says, "Error loading Free Dos Kernel." I would assume it is a faulty floppy diskette,
But... If I put the hard drive in a completely different computer with a different floppy drive and the same Active Partition Recovery diskette, I can load Active Partition Recovery. Any ideas? Do you think the diskette is still the problem? What could possibly be keeping both Dells from loading the program when the third machine had no problem?
I could try running Testdisk with the damaged hard drive installed in the third computer, but I am afraid to rewrite or restore the MBR on the drive using a computer that is different from the one which the drive came from. I have... Read more

Answer:unbootable hard drive

Have you tried putting the floppy drive you know that works with Active Partition Recovery in the Dell?

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Relevance 99.63%

I have a hard drive that won't boot and was thinking of restarting from scratch. Is there somewhere I can go to download the files required to create a bootable CD? Or would I need to purchase Windows? I have already backed up the files I need from the hard drive by plugging it into a hard drive reader. 

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Relevance 98.4%

My brother bought a tower a few years ago from a small computer shop in the area. The shop is no longer in business. My niece has been using the computer without problem since they first set it up for her.

Now the computer won't boot, giving a 'bad hard drive, replace immediately' type of message. They are all pretty sure that it's a Windows 7 PC, but nobody will swear to it. I can find noting on the outside (or inside) of the case to indicate the operating system or manufacturer. There is no 25 character Windows key sticker to be found.

I have removed the drive, slaved it to a Windows 7 tower and copied all her music, pictures and favorites to an external drive, but what's next? I have another 500GB SATA drive that I can put in the tower, but to what end? Is there some method to determine the OS and product key from the slaved hard drive? With that information I should be able to install Windows on the new hard drive although, without the manufacturer I'd be in the dark about where to find the necessary drivers.

Answer:Determine Product Key From Unbootable Hard Drive

Their should be a sticker on the computer with the COA key and which Microsoft operating system is installed.

This should help. From Microsoft.

COA and Hologram

More pictures.

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Relevance 98.4%

this might seem like a stupid question, but just making sure!
i have an old hard drive that isn't bootable anymore, (it was on windows xp) i was just wondering if i bought an external hard drive enclosoure, would it work with the windows vista, or work at all?

i am trying to recover about 10,000 songs that was on the old hard drive.

Answer:old unbootable hard drive compatible with vista?

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Relevance 98.4%

A couple of days ago, I was transferring data from my computer (Dell Inspiron 6400) to my phone via USB however the data transfer was very slow so I clicked to cancel the file transfer. Little seemed to be happening so I logged off, but after 15 minutes Vista still showed 'logging off...' so I closed my laptop lid in an attempt to put it into standby/sleep mode as it was getting late. I turned the plug off so the laptop was left running on only its battery overnight, and in the morning I plugged it in and pressed the power button, to be greeted with this sound from my laptop (on closer inspection, I realised it was from the hard drive, which is a Western Digital WD1200BEVS): click here (if you cannot play the file, it is basically 15 sets of 3 beeps, two low then one higher). The screen looked like a black screen of death, with the text saying something involving 'no bootable drive'. There was no primary hard drive listed under the BIOS, and the DST Short Test failed with the Dell error code 1000-0141. I have contacted Dell but they weren't willing to help because the drive is out of warranty.I have since bought a new hard drive, but I am wondering if there is any way that I can salvage some of the important, irreplaceable files off of the broken one, e.g. by opening it up, if it is a mechanical problem (I'm not sure what the beeps mean...). I have tried the freezer method but the beeps still occurred.I am not very skilled with things like this so any help would be greatly ap... Read more

Answer:Can I retrieve data from an unbootable hard drive?

You should be able to `Repair` Vista click here and recover your files/data with (hopefully) little or no loss. You will need a Vista CD and the Windows Key which should be on the PC.By turning off the PC whilst it was still writing you may have damaged the data which forms the OS, you may also have damaged the HDD but this is less likely.In the event you are unable to repair Vista, the only other suggestion I can make is for you to remove the HDD from the PC put it in a caddy (external HDD enclosure) and plug that into another PC as an external drive. This should allow access to the drive contents.

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Relevance 98.4%

 Here's the problem: A few days ago Windows 7 installation seems to have decided to change drive partitions (C: > D:)... Tried bootrec, but after that it doesn't  even load past the initial start... Tried System Recovery Tools to no avail, now I tried to delete the C: partition and System partition, as suggested on one site, and install Win7 again... I get errors on ~50%, Error Code 0x8007045D... I'd gladly wipe the drive or replace it but there are important files on drive partition D: dunno how to save it, help plix...

Answer:Data recovery from an unbootable hard drive

Hook it up as a slave drive on another working PC...Or you can get an external enclosure for it for about 35 Bucks...

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[Admin Please delete, wrong forum]

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For a while now my computer has spontaneously crashed every couple of days and would make long beeps and not run again until I had turned it of with the switch rather than the usual reset button. So just recently it happened again and like always I attempted to restart the computer. except this time it does not work.

I can hear the disc drive attempt to start but it justs whirs then stops and tries again and its status light blinks. Now whenever I turn my computer on I get the message

esk Drive failed to Boot: Please insert ?Atapi? Disc

So how can I fix this, the slave disc drive is fine, and I was wondering if there was a way to install windows without wiping the data on the desk or if I should go out and get another disc and try that.
I have a Soyo Dragon Kt-600 Motherboard, Run Windows Xp: Home Edition, and they hard drive in question is almost 6 years old

Answer:Recovering from a Unbootable Drive

If your hard drive is that old you should think about getting a new one anyway with a bit more storage

If you have a boot disk put that in the drive and it should start


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Hi, Will the hard drive password work if I move the hard drive from a damaged SL500 to a SL510. I set a power-on and hard drive password when the hard drive was in the SL500 (before the laptop got damaged). Thanks for your help!

Answer:Hard Drive Password - moved hard drive to another ThinkPad

Hi tango91a,
Can't say for sure, but you'll definitely be able to disable the HDD password on another SL500, and IIRC POP is only tied to the system board and not the HDD.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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I keep a lot of confidential information on both my C: and an external hard drive. Is there a way for me to password protect the folders and files on these drives?

Answer:Password protecting files on C: or External Hard drive

This thread may offer some advice/help? - Is it possible to password protect folders?


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Relevance 94.3%

Dear All-

My wife's Fujitsu laptop (Vista Home Premium 32 bit) decided to fry its MB after less than two years. Since it will be more to repair the board than to replace the laptop, we've decided she will get a new one. But, with mainboard crashes, they rarely give you a heads up and when it crashed we didn't have a current back up. So, I took the 2.5" Hitachi hard drive out of the laptop and put it into an SATA enclosure and connected it to MY Fujitsu laptop (Vista Basic). The enclosure lights (powered thru USB) and the drive spins (can feel it and hear it). These are encouraging. However, I cannot get the drive to appear anywhere. Not in My Computer. Not in Device Manager. Not in Admin Tools/Disk Mgmt. Not in BIOS.

The enclosure came with a driver disk but the only install on the little disk was for Win98. I have connected outboard hard drives to this computer in the past with no issue. Anyone have any clues/ideas about ANYTHING I can do to get this drive recognized so I can recover all the data on it?

Thanks in advance!

Answer:Recovering Hard Drive/2nd SATA drive

Okay, well, the counter-intuitive took hold of me and I fixed my own problem. I simply unplugged and plugged this drive -hot- several times and after one of the replugs Vista finally installed the device drivers and the drive showed up. Whew!

Thanks to everyone for their help

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Hi. I have a virus infected sata hard drive with windows 7 on it. It has the win 7 anti virus 2012 on it, and it's a cybercriminal virus. I have lots of files I want to transfer to the new sata drive. I already have windows 7 installed on the new drive. How do I get the files from the bad drive to the new one? Any help would be appreciated. Thanks in advance.

Answer:How do I transfer files from bad sata hard drive to new hard drive

You could make your own external HD, & than copy/paste over.

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It's been a terrible two weeks as far as computers go! At first I thought I had malware, but after spending 4 days going through all the different tests, I found out that I had no malware, but I had a system crash on the day in question. SO, I spent another 3 or 4 days in the software forum trying to get my computer up to speed once again. Finally, after all that time and many, many headaches and sleepless nights, my computer was back to and perfectly running like the day I built it not 6 months ago! That was until the next day, when Windows started telling me my hard drive was failing! UUUGGGGHHH!
So, anyway, I have a Seagate SATA II 320gb drive that is literally 6 months old that is failing. I recently purchased another Seagate SATA 300gb hard drive for another computer that I was about to start building over the holidays (until my nice little encounter with computer nastiness!). I was wondering how I would go about transferring my files from the one drive to the other? I tried backing everything up to disk, but it failed about halfway through the first of ten disks! What is a RAID setup, and would it be any good for my situation? I am really finding out that I am computerally challenged, but we all have to start somewhere, so please be gentle with me and assume that I know're probably right! Any help or suggestions would be greatly appreciated! Thanks for all you guys do, and if you need any other info, just let me know. I a... Read more

Answer:Hard Drive do I transfer files to new hard drive?
This is a free download from Seagate that will copy the entire drive from the old drive to the new one (read the Data Migration section). For more info:

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Relevance 93.07%

I am trying to move my files from the hard drive I removed from my old computer to the external hard drive. I want to be able to view the files before moving. Thanks

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A friend of mine has asked me to transfer some music and picture files from his old IDE hard Drive in a HP Pavillion System, to his new SATA hard drive in his new Dell System, it sounds like it should be a fairly simple process, but my question is, what is the best way to just copy these files and not the entire hard disk?

Answer:Need help transferring files from IDE Hard Drive to SATA Hard Drive

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Relevance 93.07%

I just got a new comp and want to move my Galaxies and Godfather game files from one drive to the other.

I am wondering if anyone knows how get this to work, or, get it so i can run the program from a different drive than my primary drive.


Answer:Moving game files hard drive to hard drive

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How to transfer programs/files/etc. from old hard drive to new hard drive? Does anyone know how? The old hard drive had a virus, so I took it to a computer place and they took it out and put a new one in. =\

Answer:How to transfer programs/files/etc. from old hard drive to new hard drive?

This is a good slave tutorial for hard disks.I would be very cautious about recovering files from an infected source though.  Make sure that you scan the drive thoroughly.

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Relevance 91.84%

Hey guys, I haven't been here in a while because all things considered it's been smooth sailing on the computer for the last few years. Here is today's problem though. My girlfriend's laptop got hit by lightning a few months ago so we just got her a new one but all of her pictures are on the old hard drive. I bought an external case for the hard drive and it in fact works fine. My problem is how do I get her stuff off of the hard drive? She had a password protected account which I can get the password if I need but her account is hidden with it plugged in as a slave drive on my laptop. The hard drive is running XP and my laptop is running Vista if that's of any use.

Answer:Recovering From A Hard Drive

Alright, nevermind guys. I figured it out. I had to go in and change the permissions which was expected but it still wouldn't give me access to the files. So I went in to the Vista backup tool and backed up the photos only and had them placed on my hard drive. After I unzipped them all everything was good.

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I got a virus tonight and decided to recover my system with my external drive. The external drive contains a bootable clone of my C: drive that I made with Norton Ghost. I don't really know how to use Norton Ghost, so I just literally copied the entire C: drive there, made it a primary and bootable. I tried booting from the external drive but I got a blue screen. If it would have worked I would have made another clone back to C: and boot from that.

I thought this was going to be an easy process because I have been using this Hitachi software that I got 4-5 years ago and it has never let me down. This time it was able to start the copying process outside of Windows, but it always fails at around 8%. I am almost positive that both of these drives are in good working order, I just need a better copying/cloning software to use outside of Windows. One person I asked said that the clone I made is probably bad, but I am pretty confident that what is on the cloned USB drive is good.

The reason this is so hard is because I can't take the hard drive out of the laptop. It is very hard to get to to say the least!

Any suggestions on programs I should try?

Btw the OS is XP Pro.

Answer:I need help recovering my hard drive.

I'd recommend Ghost Solution Suite 2.5 with Symantec Ghost 11.5. With Ghost 11.5 it's possible to make a Ghost boot cd and clone your drive/make an image of another drive. Try it out. It's pretty easy-to-use.

If you need any help, feel free to ask.

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I have got problems with a sata Hard Drive. The system will boot to it but when I try to access any of the folders on it the system just shuts down and reboots.

I put an pata drive on the system, the computer works fine with that but when I try to access the sata drive through the pata drive I get an error message saying the folder is not accessible, access is denied.

All of my documents such as photos, spreadsheets and music are on this sata drive. Does anybody know of a good recovery program (at reasonable cost) that will recover all my info and maybe return the drive to its original state without to much trouble?

Answer:Recovering Hard Drive

If access is the problem, you need to take ownership of the files.

How to take ownership of a file or folder in Windows XP

Or use these:

"Take Ownership" Context Menu
"Take Control"

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I got a virus tonight and decided to recover my system with my external drive. The external drive contains a bootable clone of my C: drive that I made with Norton Ghost. I don't really know how to use Norton Ghost, so I just literally copied the entire C: drive there, made it a primary and bootable. I tried booting from the external drive but I got a blue screen. If it would have worked I would have made another clone back to C: and boot from that.

I thought this was going to be an easy process because I have been using this Hitachi software that I got 4-5 years ago and it has never let me down. This time it was able to start the copying process outside of Windows, but it always fails at around 8%. I am almost positive that both of these drives are in good working order, I just need a better copying/cloning software to use outside of Windows. One person I asked said that the clone I made is probably bad, but I am pretty confident that what is on the cloned USB drive is good.

The reason this is so hard is because I can't take the hard drive out of the laptop. It is very hard to get to to say the least!

Any suggestions on programs I should try?

Btw the OS is XP Pro.

Answer:I need help recovering my hard drive.

This should be in the software section

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My motherboard failed.
How do I get my data off my laptop's IDE hard drive without spending a fortune?

Answer:recovering Hard Drive

hook it up as a slave on another computer or buy an external usb case for it.

You do need an adapter.
something like this.
Notebook Hard Drive to Desktop Adapter (2.5" to 3.5")

Or an enclosure like this.
2.5" USB 2.0 Aluminum Hard Disk Drive Enclosure Case

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My Dell Studio 15 stopped working a few months ago. I haven't had time to try to fix for it, and didn't want to shell out 300$ to simply get it fixed so I thought I'd try and try myself. All I'm trying to do is recover the contents of the hard drive.I bought this enclosure: managed to remove the hard drive from the Dell and place it in that enclosure. I connected that to my current laptop and the hard drive shows up on the laptop. Two hard drive files specifically; one is called RECOVERY (F:) and the other is Local Disk (G:). I can look through (F:) but there isn't much to see. I can't go into (G:) though, Windows just freezes when I try to do so. How do I go about recovering files from (G:)? I've heard things like "slaving" it or something, I'm not sure what it is, but then I've also heard SATA drives (which I think this Dell's HDD is) don't require to be slaved.Are there any good, preferably free, programs available? Or is there anything else I can do?

Answer:Recovering a hard drive

Quote from: squib23 on December 07, 2010, 05:16:25 AM...And managed to remove the hard drive from the Dell and place it in that enclosure. I connected that to my current laptop and the hard drive shows up on the laptop. Two hard drive files specifically; one is called RECOVERY (F:) and the other is Local Disk (G:). I can look through (F:) but there isn't much to see. I can't go into (G:) though, Windows just freezes when I try to do so. How do I go about recovering files from (G:)? I've heard things like "slaving" it or something, I'm not sure what it is, but then I've also heard SATA drives (which I think this Dell's HDD is) don't require to be slaved...RECOVERY (F:) is the Dell Restore Partition: Partition is your old "C"-partition.  Since Windows freezes when accessing, it appears the file system is corrupted.  In My Computer, right-click "G", select Tools, Check for Errors.I've heard things like "slaving" it or something - refers to adding a 2nd hard drive via IDE (or PATA), where one drive is Master & the other is Slave.  With newer computers that use SATA, there is no master/slave arrangement.  Since you have a laptop, USB is the option, but the term "slaving" is still used.The old drive is probably still good.

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Thanks in advance to all who reply. I have a 20 GB, Western Digital hard drive which I used as a back up hard drive. I had a Dell and used it with that computer. The dell broke and I built myself a new computer. I really need to get the files off of that hard drive but everything I have tried doesn't work. I have tried setting different jumper settings and different cables, even different computers. Any help would be greatly appreciated. I will provide more details if needed.

Answer:Need Help With Recovering Hard Drive

Can you tell if the hard disk is working? Can you hear it spinning, getting warm, anything that indicates it is still functioning? Did you check that the molex power connector is firmly connected to it? When your computer boots up do you see that your hard disk is detected? It should be labeled something like WD200

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I formatted my computer but forgot to make a backup of one folder.
I know the folders name and what was in.
I also know you can get software to recover this, but i have no idea what
Any ideas guys?

Answer:Recovering Hard Drive

Actually, if you've formatted and installed Windows again, the prospects are pretty dim.

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Yesterday when i woke up i had a BSOD out of nowhere and my computer would boot up so i tried booting into a linux livecd to see if i could see any of my files and i could at the time but i couldnt copy them, now i think everything is much worse, i managed to get the drive into a computer with XP but now i cannot see any of my files all i see is:

My Dell Recovery Partition
and "Local Disk" which shows up as no space or anything its empty with no avaible space:

Please is there anything i can do to try and get some of my old files back? If i could just even get a couple its all i need. I will buy any app i need if i can help any amount of money, desperate.

Answer:Help recovering hard drive

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Please delete

Answer:Recovering a hard drive

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Hello, The problem is that i want to recover all my files (Well not all) as Documents and Settings, i used GetdataBack for NTFS, it helped a little but "Documents and Settings are red (Empty). Is there a powerfull program that recovers almost everything (For Free, For Pay.) It's really urgent.
Thank you.

Answer:Hard Drive Recovering

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Hello, I have a Dell Latitude CPx 500Megahertz pc. I got it second hand and it has worked fine but recently the hard drive locked up and requires a password. I am trying to bypass the password and boot it back up. I do not have any internal floppy or cd rom drives, only a PCMAI card. I am currently running XP Pro on my system. If any one can help either with the password or to jump the motherboard and show me how to do so with a diagram of any sort. I would appreciate it. Thank you

Answer:Hard Drive locked, need hard drive password

Join the crowd:

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Relevance 91.43%

I am using Windows 7 and am trying to get files from and XP drive that won't boot. I can see the folders and files but they are password protected. I keep getting popups that ask me to take control but it doesn't work. This is a home computer and I didn't create a password when I installed Win 7. Any help out there with this?

Answer:Getting files from password protected but corrupt XP drive

I'm not sure why you can't gain permission to those folders if you're using an Admin account. A Win7 Admin account should open another partition's files after applying Admin permission the first time. Are you giving it enough time to process which can take several minutes to release the files by opening the Window?

Otherwise use a boot disk such as the Win7 installation media or System Repair Disk
to Copy & Paste - in Windows Recovery Console which bypasses all permissions since the OS is inert.

Alternatives boot disks are Paragon Rescue Kit Free Edition 11.0 Free or a Linux boot disk like Peppermint3 - Create Live CD DVD USB To Use For Emergency Backup - Windows 7 Forums.

Once you have the files then post back a screenshot of Disk Management - Post a Screen Capture Image so we can help you correctly remove the XP partition which likely holds the System Active flags meaning XP is booting the whole System. Tell us what you'd like to do with the space. If it's on the left then its best to move Win7 there to benefit from slightly faster speeds. We can show you how to easily do this with tools that work perfectly.

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Hello.Just recently my main hard drive (Maxtor DiamondMax Plus9 80GB) just completely died and I practically lost 3-4 years worth of important work/data to the point that I just completely became angry and depressed. It does not show up on the POST/BIOS status screen and it does not even make a sound as well so it definately has packed up.What I am wondering, is there a way to recover the data that is on there. I have been suggested to some places that specialise in faulty/dead storage device recovery but also heard that the costs of this may be too expensive.So does anybody know of a good and affordable place I could send my drive to recover my data back. Any recommendations from places where others might have been in the same situation?If this doesn't work then well.....part of my life has gone to complete waste.

Answer:Recovering dead hard drive....

Have you asked local companies? real computer people not national chains, try using Yell for computer repairers in your area, not inexpensive but maybe cheaper than national recovery companies

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Hello to everyone,After a problem using a software of hard disk partition, the hard disk becomes any more normal; when I tested with “Hd tune” it displays some red squares (but not many) at the end of scan errors; And when I tried to recover my data from the second partition that was deleted (because of wrong using testdisk) using “EaseUS Data Recovery Wizard Professional “ but when it gets to 96% it stops to continue, it never gets to 100% to be able to recover the data, because of the problem of hard disk I thinkI request you to help me to recover my data from this partition. Thank you very much in advance

Answer:Recovering data from a hard drive

Hi Whats is the make and model of hard drive please?If you are using the partition recovery mode of EaseUS Data Recovery Wizard Professional you can cancel the scan for partitions before it gets to the bad sectors. Then it will start building the directories and files list for you to copy the data off. From what you have said I wouldn't be doing the recovery on that drive . But would image the drive first to a known good drive using something like Rawcopy  from here drive has bad sectors that haven't been remapped by the drive, so that means you should be running the drive for the shortest time possible hence the recommendation of the drive copy above.

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My secondary hard drive recently stopped reading on me, though it seems like it still has the data on it (and it still spins, I can hear it turn on).

For a while it seemed that putting it in the freezer for a while would allow me about twenty minutes or so of time to copy data (which I got some of), but even that seemed to stop working. I already got my replacement drive in the computer, so I'm using an external enclosure for any data recovery attempts.

Is there any other way of getting Windows to recognize the drive? Maybe some "home remedies" like the freezer method.

Another note, the computer, when booting up, recognizes the drive installed (in SATA slot 2 as a WDC Non-Raid drive, with accurate capacity, 698GB or whatever), so that's another sign it's not completely dead.

Answer:Recovering data from a hard drive

How to use CHKDSK (Check Disk) - Windows 7
If the computer will recognize it, it may be time to have a little look.

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So my wife's computer died last week. When you turn it on it beeps really loud and that's it. No blue screen or anything. It's under warranty so it will be covered but we need to recover the data on her hard drive. We tried Best Buy and the want $160 to do it and the local guy that tried couldn't do it. Our problem is that she set a password for windows and it won't let us access the files in Documents and Settings. I have it hooked up to a USB enclosure and it works fine but it won't let me open the files. The error reads "Access Denied" and that's all. I tried the Microsoft website and found nothing that helped me but I might not have known that is what I needed. Any suggestions are appreciated.

Answer:Recovering Data On Hard Drive

Depending on whether you are booting with XP pro or Home the directions are a bit different for this -- but if Home boot up in Safe Mode.Right click on a directory you want to get access to and select Properties, then the Security tab. Add the User Name of the profile you are logged into to the Permissions list.See this link for more info:;en-us;308421

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I have an external Docking station for my old SATA seagate ST3500620AS 500GB hard drive and put it on there and power it on my new pc. Once my pc detects the usb external device I get pop up windows for each partition on my old HDD telling me that each drive needs to be formatted. I click cancel cause I don't want to lose the data from that HDD even though it no longer boots up Vista on my old pc neither does it ask me to use Startup repair anymore when I try to boot my old pc with the old hard drive.

I have used the manufacturer's HDD Diagnostic tool (seatools for dos) and after the repair it told me I had about 60 something bad sectors. So now I know what's wrong with it. I'm trying to use Spinrite to recover my data but it stays stuck at 0% on level 2. I have no S.M.A.R.T. monitor capabilities on Spinrite even though I have SMART enabled and status of SMART is ok in the bios. I cannot change the emulation of my Sata controller in the bios so Spinrite could detect it it only allows me to enable or disable it.

However, I have checked my Hard drive on my new pc using the docking station with an app called CrystalDiskInfo and allows SMART monitor capabilities with the use of an external USB hard drive. After scanning it showed my Hard drive was 36*C and it's health status was at "Caution". The old HDD is back in the old pc using Spinrite but it's taking hours and has not moved. The only time it moved a bit of blocks in the Graphic Status display was when I stopped ... Read more

Answer:Recovering Failing Hard Drive

Take a linux live distro, and run badblocks -c 100000 -sn /dev/sda (or /sda1).



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Cuisvis hominis est errare, nullius nisi insipientis in errore persevare
All spelling mistakes are my own and may only be distributed under the GNU General Public License! ? (? 95-1 by Coredump; 2-012 by DevNullius)

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Ok here is the deal. Seems that my hard drive is not been recognized even put it on another computer and nothing. Now I dont mind having to get a new hard drive but how can i get Pictures of my two sons since this is where i was storing them. There is other information that I would love to get but would be happy just to be able to retrive these

Answer:recovering photos from hard drive

If you can't access the drive or its not being recongized then you can't retrieve the files off it by PC. You will need to pay big bucks to have a company do it.

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I have a hard drive which I recently removed from my PC (long story) which I can still access using an ide/USB reader, and I can see folders and files and copy them back onto a PC. I want to find some important emails which I failed to backup (but are hopefully stored in Outlook Express on the HD), but I can't find the folder. From looking at how my laptop stores these I think it should be in documents and settings\***user\local settings\application data\identities\****long list of code\microsoft\outlook express. I take it this is a hidden file, as I can't find it anywhere using windows explorer. I,ve tried using search, and included hidden folders but no luck so far. I guess I can't use the same code from my laptop to search for a specific file on the HD, as the identities would be different. Does Outlook express actually have to be running to get to the files? If so can this be done with an "external drive"How can I track these important files down?

Answer:recovering email from old hard drive

Try a search for *.dbx and see if you can find anything.

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Hi Everyone,
I have a HD from a laptop and I pulled it out since it doesn't want to boot!
I'm using some cables to connect this HD to a USB to my desktop. I can see the drive but the Document and Setting folder give me and "access is denied" msg i can not open it. how can i go around it! there is just one file that we need from there!

Any help would be appreciated

Answer:Recovering some data from a hard drive

You need to take ownership of the folders/files:

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I have a client I am doing publishing/web site work for whos hard drive crashed this morning. He was loading pictures off of his digital camera when the computer restarted. It posted and tried to boot of the hard drive but it couldn't find any data on it. In bios it shows the hard drive as being there. I loaded the hard drive into my computer and checked that it was still being read in windows. It showed the drive as there but it was showing 0bytes of available space. Everything was 0 for that matter.

This leads me to believe there is either a problem with the circuit board or the platters. I don't see how the platters could get totally deleted though, that's why I think it will be possible to recover his data. I have thought about throwing it in the freezer for 24 hours to see if it's a mechanical error but I don't want to try that until I am sure I can't do it another way.

I don't have an extra hard drive of the same brand/model so I can't try changing the circuit board either. Should I tell him to contact the manufacturer and ask for a replacement drive if his waranty is still valid? The hard drive is a WD if it matters, I don't have the model number currently but I can get it if needed.

Any suggestions?


Answer:Recovering my clients hard drive

is the data on the drive important? if its not, you could try blanking the drive...

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I have a Dell Inspiron 600m laptop which won't start windows xp home; I've tried everything, but nothing can get it to start. I can only get to recovery console- using that I can see that the files on my hard drive are still intact, so I was wondering how I could get access to them. My other working computer is an Inpsiron 2650 laptop. Would it be possible to take out the hard drive, buy an external enclosure which hooks up to a USB port, and transfer the data that way? Or could I slave the hard drive to the laptop and get it back that way? I'd prefer the first option if that's possible. Thanks.


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So my old laptop broke but the hard drive was still intact, so I've bought a communicator and connected the old hard drive to the new laptop. It says that it is in a primary/recovery partition, and when I try and click on the folder it comes up with a recovery partition warning and won't let me access anything. How do I access these files. p.s I have tried turning the computer off and on again Thank you

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I have an HP Pavillion dv6800 laptop running Vista with a 500GB hard drive. The problem began when I would get a blue screen error within 1 minute after booting up. I replaced the hard drive after HP's bios disk checker indicated that I had a bad drive.

I could still "see" the files on the drive, so I purchased an enclosure kit in order to copy the data to the new drive. For good measure, with the drive now set up as an external USB, I ran check disk on it (right-click the drive, select properties/tools/error checking, with 'Automatically fix file errors' selected) from a different Windows 7 machine. Trouble! Afterwards, I can no longer 'see' my data (my documents, photos, etc.). Instead I see the attached window. Note, it includes these files only: $WINDOWS.~BT, $WINDOWS.~LS, PerfLogs, Program Files, Program Files (x86), Users, & Windows). All folders only contain windows information; my files, programs, users... are all gone. Also, the drive now appears to be mostly empty.

I don't understand how check disk could have overwritten all that data. Is it possibly still there? I appreciate any help recovering the data.


Answer:Need help recovering data from hard drive

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My ps3 recently wasn't able to boot and I tried everything to get it running again but was unsuccessful. so I had to restore the ps3 back to factory condition now it's working fine. I wasn't able to back up any saved game progress on any of the games before I did this though and would like it back if that is possible. now I know that when you delete something the residue of the program is still there until overwritten. So I took the hard drive out of the ps3 and plugged it into my computer and ran avg rescue cd since it has a data recovery tool on it and other similar tools. one is called photorec and the other is testdisk. My only problem is I don't know how to use these programs to recover the data. I realize that it is likely that I won't be able to recover it but I want to try since I haven't written anything to the hard drive since I restored it. If there are other better tools for the job I will try anything at this point. I also think there may be a problem with the hard disk. Thank you for any help anyone can provide.

Answer:Need help recovering data from ps3 hard drive.

TestDisk tutorial here:

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i have an external harddrive that at one point i was using as such.... i then got a high def receiver for my tv and used the hard drive as a pvr... had to format it to run as a pvr.... now i no longer need it as a pvr drive and wanted to use it for my computer again... problem is my computer will not recognize it at all.... how do i fix it... would be a shame to have to throw it out

Answer:recovering a external hard drive

It's possible the drive was formatted with a linux file system. I assume this drive is connected using USB. Download Partition Wizard Bootable CD. Burn the iso with Imgburn. Boot the CD and see if it detects your external drive. If so, delete any partitions and then re-partition and format to NTFS.

How to write an image file to a disc using ImgBurn

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I hope I'm in the correct forum.

I was trying to help my Mother recover pictures, files, etc from her computer. Through a combination of just getting old and I think some viruses, it would no longer boot. I tried several windows recovery things but to know avail.

So, right now, I'm just trying to get the data off of it. The Hard drive is a 250 GB Western Digital WD2500JS. I connected the hard drive to my computer using the cables (connected to the SATA2 port). I didn't do anything as far as a jumper because from my understanding (which may be wrong) I wouldn't need to because of how the SATA Hard Drive is connected.

ANYWAY... I connect it, and boot my computer, and it recognizes the drive (shows up as the E:\ drive under My Computer), but there is nothing in it.

But the thing is, it is a 250GB drive, and the settings on the my computer say there is 9.7GB out of 10.1GB available on the drive, and it's empty.

I don't have the knowledge to figure out why the 250GB drive shows as only 10GB on my computer.

And with that, I'm not sure since the folder is empty, can I get the data off of the computer? Or is it just plain gone.


Answer:Recovering Hard Drive Data

Do not write anything to the disk. Download Minitools Power Data Recovery. Scan your 250GB drive and see if it finds any files. The first GB is free so it should let you know if it can find your files. There are a number of different options you can try. I would start with Damaged Partition Recovery.

A free option is PhotoREC. It has a little bit of a learning curve. On both programs remember to never save the data back to the 250GB drive.

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I am hoping beyond hope that I did not just do what i think I did. My laptop suddenly died and from what i have been able to diagnosis, I lost the mother board or the processor. I am getting ready to box it up and send it to HP, but before I do, i removed the harddrive to back it up. At work, I have a brand new desktop that is running windows vista. I created a folder on the machine and copied all of the files (except the administrator file, not sure why) from the laptop drive to the desktop. When prompted by Window, I took control of each folder and let it copy for an hour. Later in the day, I went to access a document that was on the laptop drive from my backup folder, but cannot find any files from My Documents. So I brought the laptop drive home to attempt the same backup, on a machine that has Windows XP (like the laptop). I see everything, except My Documents. When I click on the folder where they should be, a pop up says access is denied. I try to take ownership of the file, but to no avail. furthermore, when I look at the properties, it says that the folder has 0 files and 0 bytes. When I backed it up (or tried to) on the desktop at work, there was like 5GB in there. I am very afraid that I have lost all of my files that i really cared about and use most often.

Can anyone shed some light on what I did wrong or what I might be able to do to recover this important data.

thanks in advance.

Answer:Recovering data on hard drive

this is just a theory but i seem to remember that if you used a password on your old drive then the files wont be accessible if it's ran as a slave drive -
one suggestion i found - dunno if it will work- is go into bios and change boot order to slave first then when you reboot hit f8 and boot in safe mode from you slave drive - might work....

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My computer had been running slower and slower, until the other night when it came to a standstill. The CPU usage was at 100%. I rebooted into safe mode and ran my Norton Internet Security. Nothing was found. Then I ran defrag. It appeared to have defragged successfully, but when I rebooted the computer, it would not boot to the operating system. It just shows a black screen and says "A Disk Read Error Occured. Press CTRL ALT DEL to restart" Rebooting just returns the same message. I removed the drive and installed it into an external HD housing. Plugging it into another computer via USB I can see the partitions still there, but it says there are no files on the drive. I didn't delete any files, unless defragging did. Could it just be the FAT is corrupt or gone? I tried using the freeware PC Inspector File Recovery, but it found nothing (some people say PC Inspector doesn't really work). What can I do without spending $70, $89 or more on some other recovery program that may or may not work??


Answer:Need help recovering data from hard drive

I fear that your defraging of the drive may have been a bad idea.
I have always heard that in these instances that writing anything to the drive will render the recovery process useless.
I've been incredibly luck over the last 30 some odd years working with PCs.
I've never had to try to recover files from a damaged drive.
My basic rule is:
Backup ... Often!
There are some programs listed here at MG that are supposed to help you recover your files, but I have no personal experience with any of them

Good luck

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I purchased a BYTECC external enclosure for my old hard drive.  I configured it as a slave drive, hooked it up and attempted to access the data on it.  However, my computer keeps asking me to format the drive, which I think will delete everything on it.  Does anyone have ideas on how I can access my old drive without losing data on it?

Answer:Recovering data from an old hard drive

What OS are you using - what file system?  Is the file system on your old hdd the same as you are currently using.Win 98 will not recognise NTFS etc...

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