Computer Support Forum


Question: 0x80072ee7

I'm having multiple issues with my computer lately.... My windows updates fail. I get the little yellow shield in my panel with 0% percent downloads and can not access the silly thing. When I try to access the windows updates site, I get a message that pops up telling me that 'null' cannot be found. Then the site tells me I have error 0x80072EE7. I've followed all the instructions I can find, run around in circles with it and nothing has worked. Something I stumbled on before this site said that my Internet Explore was running without add-ons. I've tried fixing that, doesn't fine in normal internet access, but the instant it tries to pull up the windows update add-ons, no ActiveX Control. I've been at this for almost 24 hours. This problems of no updates has been ongoing for 2 months, but I only just found out about the ActiveX... What do I do now.....????

Relevance 100%
Preferred Solution: 0x80072ee7

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: 0x80072ee7

Hi Rosebud1773, Maybe thgis site will help: You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update Web site or the Microsoft Update Web site

1 more replies
Relevance 63.96%

Try this link:

More replies
Relevance 61.5%


My wife has a new computer with Windows 10 and we're trying to activate Office 2010. The error we get every time we try to activate is "a communication error has occurred 0x80072EE7."

I saw some posts about syncing the time and date but it didn't work. Completely uninstalled and tried again, same error.

The phone activation is no longer an option for Office 2010. Does anyone know how in the world to work around this error?

Thank you for any advice.

Answer:Microsoft Office 2010 Activation Error: Communication Error 0x80072EE7

Hi kelltech. Welcome to the TenForums @Kelltech

Please follow this article.

2 more replies
Relevance 61.09%

Started happening just today, I think it is a virus.. and I am not skilled enough to deal with it.

Windows live messenger is effected, does not connect
Google chrome is effected, does not connect
mozilla and IE8 are effected, they connect but 75% of the time going to a site it hangs and redirects me to an add site.

windows media player is effected, does not connect.

winxp home 2002 service pack 3

Answer:0x80072ee7 error in many programs

6 more replies
Relevance 61.09%

Hi, I get this pop up virus Error # 0x80072ee7. Most likely got it after downloading Babylon software. I've tried all the removal suggestions found online (programs like Hitman Pro, AdwCleaner, Malwarebytes, etc.) but just can't get rid of it. Could you help? 

Answer:Pop up virus: Error # 0x80072ee7

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.How to attach a file to your reply:In the Reply section in the bottom of the topic Click the "more reply Options" button.Attach the file.Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click Attach this file.Click the Add reply button.===Please post the logs for my review.Please wait for further instructions.

23 more replies
Relevance 61.09%

Salut les gars,qui peux me dire ce qui se cache derriere:code erreur 0x80072EE7!?

Answer:Error Code 0x80072EE7

C what is it?

Salvation guys, who can tell me what lies behind: ErrorCode 0x80072EE7!

9 more replies
Relevance 60.27%

im getting the same error code 0x80072EE7 but when i connect to the internet it says activated once i disconnect the internet it says not activated. please advise on how to solve this. thanks in advance

Answer:activation error code 0x80072EE7

You need to contact Microsoft. Some of the Win 8 copies are not activating easily

Microsoft Support

If it's a pirate copy of Win 8, you need to buy it to get a valid product key for activation.

2 more replies
Relevance 60.27%

My mail app is syncing fine with my gmail and ISP emails, however my outlook email has stopped syncing. I get the following message: Mail App. error code 0x80072ee7 and says it cannot connect at the moment. It was fine until 23 days ago. I have removed AVG...checked firewall for defender, checked server settings....any assistance is greatly appreciated

More replies
Relevance 60.27%

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DB0319E0-CC4D-4A8D-98A1-1C126BF38FD2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002... Read more

Answer:Windows Update error 0x80072EE7

If KB3004394 is installed, uninstall it, and reboot twice.
Do a Check for Updates, and install the new version of KB3004394, and any other updates.
reboot again, and run a new MGADiag report, and post it.

1 more replies
Relevance 60.27%

Just updated from 98se to Wxp,pro, no sp level. need to access windows update to find critical updates. At first, I get the "checking for latest version of windows update" message, then Keep receiving this error, "website encountered a problem", with error 0x80072EE7. I have tried following methods, none have worked. 1. Followed microsoft instructions and checked hosts file. only entry is a IP address for my accelerator software. I commented this out, 2. Also tried adding non-secure windows update sites to 'trusted site' list. 3. Disabled accelerator software. 4. disabled firewall (online armor) I'm out of ideas. NOW, getting diff. error, 0x801901F8, website encountered a problem and cant display the page.

Answer:Error 0x80072EE7 Windows update

I know you have already consulted this website.

1. Followed microsoft instructions and checked hosts file. only entry is a IP address for my accelerator software.Click to expand...

Check your HOSTS file again.

It's located in C:\Windows\System32\Drivers\Etc.

Examine the content of your HOSTS file. We do not need to worry about any line that begins with an # because it is ignored by Windows. Also, the line " localhost" or "::1 localhost" can be safely ignored, because it is a standard entry.

A HOSTS file can be used to control Web page to IP address associations.

Anything else that appears in your HOSTS file without an # at the beginning, apart from the " localhost" or "::1 localhost" lines, should be viewed with suspicion when we are trying to diagnose the cause of "Page cannot be displayed" errors. The quickest way to test for HOSTS file involvement is to right click the HOSTS file, then select Rename. Add the letter X to the beginning or end of the file name and then ok your changes. By changing the name of the HOSTS file, we stop your web browser from using it, and therefore resolve any issues caused by the file.

If you cannot rename your HOSTS file, try resetting it by following this procedure.
From Microsoft Windows Update's website:

When trying to access the Windows Update site you may receive error 80072EF7

To resolve this issue, verify that there is a valid Gateway IP addre... Read more

2 more replies
Relevance 60.27%

pc running windows xp, sp2windows update error 0x80072EE7Followed the instructions on microsoft support site, did not resolve problem.Microsoft tech instructed me to run fixwareout.exe.Several viruses found and removed, but still getting the error.Instructions for fixwareout suggest running hijack this.Here is my log.Looking for instructions on what items are harmful and may be preventing windows update from working.Thanks.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:48:17 PM, on 3/26/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\WINDOWS\system32\cisvc.exeC:\WINDOWS\System32\tcpsvcs.exec:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\WINDOWS\Explorer.EXEC:&#... Read more

Answer:Xp Windows Update Error, 0x80072ee7

Microsoft tech instructed me to change my TCP/IP setting to obtain DNS automatically.
Once I did this I was able to run Windows Update and install the available updates.

So, back to the other issue of the system running slowly and concerns about having
a virus....
I have run the AVG scan, Spybot, Adaware, fixwareout, bitdefender, and mcafee avert stinger.
All seemed to run clean.
Can someone review the hijack log to see if there are any remaining virus issues?
Thank you.

2 more replies
Relevance 60.27%

My mail app is syncing fine with my gmail and ISP emails, however my outlook email has stopped syncing. I get the following message: Mail App. error code 0x80072ee7 and says it cannot connect at the moment. It was fine until 23 days ago. I have removed AVG...checked firewall for defender, checked server settings....any assistance is greatly appreciated

Answer:Mail App. error code 0x80072ee7

Provided you have restore points on the list that are more than 23 days ago.
If yes, do a system restore. pick a date more than 23 days ago as your restore point.
System Restore Windows 10

5 more replies
Relevance 60.27%

it's been a while that I'm trying to get microsoft updates for my laptop but I always get error 0x80072EE7. I followed the instructions provided by microsoft support to solve the probleme but didn't work. I just run the Fixwareout.exe but have still the same problem. bellow is the report I got after running Fixwareout.exe.
one more thing is that some web site popup automatically urging me to install antivirusxp2008 or malwareprotector2008!!!
could you please help me find a solution to this problem. Thank you very much.
bellow is the report I got after running Fixwareout.exe:

Username "abdellah" - 07/16/2008 9:30:26 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

Cache de r?solution DNS vid?.
System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
~~~~~ Misc files.
~~~~~ Checking for older varients.

~~~~~ Current runs (hklm hkcu "run" Keys Only)
"TkBellExe"="\"C:\\Program Files\\Fichiers communs\\Real\\Update_OB\\realsched.exe\" -osboot"
"SunJavaUpdateSched"="\"C:�... Read more

More replies
Relevance 60.27%

I keep getting the above number error message on my PC. It tells me I have a virus and must call a telephone number provided in the message.It will not close and I have to close the system down using the task manager. Is this a scam, if so can you offer any advice regarding getting rid of this piece of malware?

Answer:Microsoft error message #0x80072ee7

It looks very much like Malwear. Assuming that your AV is fully functional, run Malwearbytes Free. There are other free operates but Malwearbytes is the league leader

1 more replies
Relevance 59.45%

i have xp with sp2when ever i try to update i get the error[Error number: 0x80072EE7] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. For self-help options: Frequently Asked QuestionsFind SolutionsWindows Update Newsgroup For assisted support options: Microsoft Online Assisted Support (no-cost for Windows Update issues) Read more about steps you can take to resolve this problem (error number 0x80072EE7) yourself. i had removed static IP and also update folder all files, still i get this error.please help me to resolve the issue

Answer:(error Number 0x80072ee7) Windows Update

Hi .Have you seen this article?

1 more replies
Relevance 59.45%

I'm unable to use the store because every time I try I get error code 0x80072EE7. I receive a message that says " We couldn't connect to the server". I have tried everything I could find on the net to resolve this issue to no avail. Does anyone have an idea that will give me a solution to my problem?

Answer:Windows Store Error code 0x80072EE7

Give this tutorial a try...........................
How to Re-register the Store in Windows 10
Store - Re-register in Windows 10
If that does not help, you will need to do a Repair Install
Repair Install Windows 10 with an In-place Upgrade
If you find the tutorial a little overwhelming, please post back.

0 more replies
Relevance 59.45%

couldn't download windows 10, please check your internet settings and tr yagain .. hee is the error code 0x80072ee7

have tried numerous times and even changed my dns to //

still same scenario after 100% download then half way thru the install I get error message ..

ideas for fix?

Answer:error code 0x80072ee7 cannot download new windows 10

Hi ttodd0450

Not really sure which process you are using to perform the upgrade. If you go to the media creator tool, down load tool and create a USB key (need 8GB) it should work. When you are ready to to the upgrade plug the USB key and run setup.

Here is the tutorial, media creation tool is step six. I like this process as it gives you bootable media for future use. There are also ISO methods.

Repair Install Windows 10 with an In-place Upgrade
While the upgrade should not cause any impact to your data I would recommend that you have a copy of all personal data. (Backup).

4 more replies
Relevance 59.45%

I'm unable to use the store because every time I try I get error code 0x80072EE7. I receive a message that says " We couldn't connect to the server". I have tried everything I could find on the net to resolve this issue to no avail. Does anyone have an idea that will give me a solution to my problem?

Answer:Windows Store Error code 0x80072EE7

Give this tutorial a try...........................
How to Re-register the Store in Windows 10
If that does not help, you will need to do a Repair Install
Repair Install Windows 10 with an In-place Upgrade
If you find the tutorial a little overwhelming, please post back.

2 more replies
Relevance 59.04%

MY windows store is not opening and doesn't want to refresh.

More replies
Relevance 59.04%

hi , i have been having the error "Check your internet connection and try again" since January this year but i kind of never bothered because I didn't need anything from store , but now somehow i need to update Asphalt Game for it seized working .
- through search i have attempted to change the dns to open ones like etc suggested by those who suspect isps , i even went the extra mile and changed isp and tried different vpns but it was still useless .
- i also tried solutions from here but they didnt help despite all commands running successfully
- also tried microsoft suggestions for resetting network adapter from here

any other suggestions or recommendations i might be missing ? removing certain files / updates perhaps ? checking for certain services running etc ?

Answer:Windows Store network error 0x80072EE7 despite all known solutions

The store has been borked since the beginning of the year. It may end up going away, since no one is really using it. It is too easy with the third party utilities like Stardock's app's to run programs as tiles.

3 more replies
Relevance 59.04%

hi , i have been having the error "Check your internet connection and try again" since January this year but i kind of never bothered because I didn't need anything from store , but now somehow i need to update Asphalt Game for it seized working .
- through search i have attempted to change the dns to open ones like etc suggested by those who suspect isps , i even went the extra mile and changed isp and tried different vpns but it was still useless .
- i also tried solutions from here but they didnt help despite all commands running successfully
- also tried microsoft suggestions for resetting network adapter from here

any other suggestions or recommendations i might be missing ? removing certain files / updates perhaps ? checking for certain services running etc ?

More replies
Relevance 58.22%

Last night I received a series of messages (one each to my hotmail and outlook accounts) to say that I needed to install a Windows fix to Hotmail Live Essential for it to continue working after a change will be made to these accounts. The messages pointed
to this site which redirected to This appears to be a perfectly genuine Microsoft site referring to a fix KB3093594

However having applied this I now get the messgaes below for all my hotmail and outlook email addresses.
Have I been conned? and if so how can I recover from it?
Unable to send or receive messages for the Hotmail (xxxxxxx) account.

Server Error: 0x80072EE7
Server: ''
Windows Live Mail Error ID: 0x80072EE7

Windows 7 Home Premium SP1 64 Bit - Dell XPS420 6GB

More replies
Relevance 45.92%

I am on 1709 currently opted for windows insider update and fixes recently after 1 day I see this error in windows store my internet is working perfectly Internet explorer is working edge is not i checked for update it?s saying it up to date

More replies
Relevance 45.92%

I am on 1709 currently opted for windows insider update and fixes recently after 1 day I see this error in windows store my internet is working perfectly Internet explorer is working edge is not i checked for update it?s saying it up to date

More replies
Relevance 24.19%

I'm running Windows 7 Pro on my Dell laptop. This laptop has been in storage and hasn't been turned on in a year. Originally, all I wanted to do was use iTunes. The problem:
It made me update it in order to use it, but I got an error.
I un-installed it and tried downloading a fresh copy and I get the following error:
After some Googling, I read that not having the latest Windows .NET framework might be the problem. Sounded reasonable so I fired up Windows Update but that gave me an error and wouldn't start checking for updates.
I managed to get it to check for updates, but now when it starts the process, I get the following:
I Googled the error code "8007007E" and tried a few things to try and fix it.
I downloaded the windowsupdatediagnostic.diagcab, found on Microsoft's site, here:
I tried resetting the Windows Update reset tool, using "MicrosoftFixit50202", found here:
I download the system readiness tool, found here:
I tried a clean boot.
I tried renaming the Windows Update Softwaredistribution folder.
None of this worked.
I ran the System File Checker tool (SFC.exe) and the results said I had bad files, but I don't know how to fix them. It generated a CBS log, which is too large for me to post (10MB) , so I've uploaded to dropbox,... Read more

Answer:Windows update error.. System File Checker integrity error..iTunes install error

Open the Command Prompt, copy and paste the commands below one at a time followed by pressing Enter after each command.
net stop wuauserv
rmdir /s %windir%\softwaredistribution\wuredir
net start wuauserv

9 more replies
Relevance 24.19%

The URL of a shared folder on the LAN,  copied into Windows Explorer address bar produces the Network Error in the above title.
Network Error: WIndows cannot access
\\\MySharedFolder   Error Code: 0x8004005 - Unspecified error.
But from a Dos terminal, Windows Explorer can open the same location just fine.  From DOS terminal:

More replies
Relevance 24.19%

I had a very bizarre problem today. I downloaded about 50 .mpg files and put them into a folder on my desktop. I opened one of them, and it worked fine, but after that every time I even opened the folder that the files were in, only half of the thumbnails would appear and then it would tell me that I had a Visual C++ Runtime Error, from explorer.exe aborting. At the same time as this, windows would pop up a little message saying that my virtual memory was low. Later, it popped up a message saying that my Media Player needed to be reinstalled and that my Norton Antivirus needed to be reinstalled. Then it disabled my Norton Firewall and my Norton Antivirus. Lastly, I started getting error messages telling me that my soundcard needed to be configured to handle voice files, by enabling hardware acceleration. The only problem with that was that Windows would not let me access the advanced sound settings!

I am running Windows XP (all patches up to date), 256 MB Ram, 75 Gig HD - so I figured the "low" virtual memory had to be an error. I tried tripling the virual memory to 1GB and also tried letting Windows automatically set the virtual memory size, but neither of these fixed the problem. My immediate thought was that it was a virus or trojan, but Norton VirusScan, Swat-It Trojan Scanner, and System Suite VirusScan all failed to detect anything, and all of them have their definitions up to date.

I ran a Google search to see what other things I should try and none of the... Read more

More replies
Relevance 24.19%

i have not been able to solve this one for a particular user.

skydrive pro stopped syncing. it produces the error in the title. i did some googling and followed a few fixes with no luck. due to some other office issues, i wiped his machine and reinstalled windows. with a fresh install of windows and office 365 he is still getting the error when syncing skydrive.

does anyone have any idea how to fix this?

Answer:Error code=0x80004005; Error source=Groove __ Microsoft SkyDrive Pro Error

1. Clear all browsing history on IE
2. Stop syncing all Skydrive Pro folders (have the remaining folders moved away from the original location to avoid duplicate renamed folders)
3. Run IE as administrator and resync the libraries normally

Those are the only instructions I found that made sense.

3 more replies
Relevance 23.78%

The error onpage of Dell Start Page Trying to edit weather and the error message shows up. the error message is as follow: Line 2 Chasr 316 Error "HTML" is null osr not an object Code O URL HTTP:www Would you send me an e-mail with the answer, please.

More replies
Relevance 23.78%

Hi Everyone:
Can you help me with this issue please?
I am building a database in Access 2007, windows7, it works perfectly well on my computer where i am building it; but one feature doesn't work on another computer that also has the OP system and Access version.
when you're working in one form with one record, you click on a button that will open another form and filter the records to show only the profile of the same person. the error message it gives is: Run-time error '3000 ': Reserved Error (-3201); there is no message for this error.
i will show below the code where it debugs. I'd appreciate any help with that.
(Again: it works well on my computer, but gives that message on another computer)

Private Sub Find_in_Bio_Click()
Application.DoCmd.OpenForm "Staff_BioEntry", , , "((([Staff_BioEntry].[Full Name]=""" & [Form_Staff_Activities].[Full Name] & """) AND ([Staff_BioEntry].[DOB]= #" & [Form_Staff_Activities].[DOB] & "#))) AND ([Staff_BioEntry].[Registrant_Type] =""" & [Form_Staff_Activities].[Registrant_Type] & """)"
End Sub

More replies
Relevance 23.78%

I am getting a blue screen after I attempt to login to a pc.

Verification error in wmiacpi.sys (WMD driver error) 20e

wmiacpsi.sys = 152f at B9BAB852F

I have run the Dell diagnostic and everything passed.
This is a Dell laptop latitude D531. Dell just replaced the hard drive about 10 days ago. It worked fine until Monday.

Any any what this may be?

Answer:Blue Screen Io Error. Verification Error In Wmiacpi.sys (wmd Driver Error) 20e

Are you sure of the spelling of the 2nd file name? If so, Google doesn't give any results for it - which is suspicious.The first file name ( wmiacpi.sys ) is a Windows file that's used to help manage the ACPI settings in your system. BSOD error will usually point to the file that the error occured in, but this may not be the source of the error. Here's a link on how to find more info about the BSOD message: you locate the .dmp files for the event, you can use this link to generate an analysis of the dump for us to have a look at ( )

6 more replies
Relevance 23.78%

Ive just bought some new memory (TWIN2X4096-8500C5C G), the new memory doesnt seem to work unless I only add one stick, and even with that I get blue screen errors.

So from reading a few pages on teh internet I put my old memory back in, and ran windows driver verifier. Upon restarting I got and keep getting teh following BSOD.

IO SYSTEM VERIFICATION ERROR in wmiacpi.sys (WDM driver error 20e)

[wmiacpi.sys+152f at B7C5C52F]

Answer:Blue Screen IO Error. Verification Error In Wmiacpi.sys (WMD Driver Error 20e)

If the system ran fine...before you added RAM...then you need to see if the new RAM (by itself) new RAM may not be compatible with your old RAM, in which case the system will run fine with one or the other...but not both.The Driver Verifier tool is tricky to use, I would disregard that effort...for the moment.Remove your old RAM...put the new RAM in...see if the system works properly.FWIW:

14 more replies
Relevance 23.37%

Hello there. I have been redirected here by jamanji, whom has been most helpful by the way.
My PC crashed a little over a week ago.
Rather than retype everything, I would like to give you the link to my post.
I am not 'Tech' per se, but I would like to try and resolve my problem myself,
To make a long story short... I had error 0xc000000f. I have 2 threads on the subject, but the first thread was useless.( I think)
I read gregrocker's tutorial.
I made a Kaspersky Disc. I have a Pop Up from Kaspersky.
saying if I continue...........

Here are the links.

confused by what type of disc to use

Error 0xc000000f

If you read this...Thank you for your time.

Answer:Burnt out from error error error! Time to go back to Paper.

Ok mate one thing straight up the Kaspersky only requires a CD you can use a DVD but seriously a waste of useable space. Have been using Kaspersky security and tis rescue disk for years now so just the CD mate.

Just follow the prompts when you run the disk. It will boot (of course) but will not need Windows to do anything.

There are other options -

Bootable AntiVirus Rescue CD for Windows: Free Download any are good and again do not require Wndows to run.

If you can get it going then I would try this < the top scanner TDSS Killer

9 more replies
Relevance 23.37%

Hey guys, having trouble getting XP to Update, well it did Update MSRT and failed on Flash as usual because I removed Flash.  The only thing I can think of that I changed was my Router settings to more aggressive, but it has not affected Windows 7?
This is the ms document on it:
I tried all the stuff they say there but none works.  I have SP3.
I am also being sent to this site, which don't look like it should.
Thanks pcpunk

Answer:HTTP Error 500 - Internal Server Error, Error 0x8ddd0010

All good now!

1 more replies
Relevance 23.37%

I have got error 0x8007371 when I tried to install .netframework 3.5 which was required to install windows essentials.
I ran DISM command to fix 0x80073712 error, and received another error message in the command prompt: Error 14098 Component store has been corrupted.
THen I ran sfc/scannow which gave another error "An error occured during installation of assembly component".
This is such a bul grab, can someone help

More replies
Relevance 22.55%

Ok so my first problem was what I thought the sasser worm. I researched it online and I can't find any traces of it anywhere now. I ran a few spyware checkers and stuff and I think I may have messed with some registries.

Now I cannot access the internet and heaps of things are stuffing up. I disconnected my internet and upon startup get this.

A "Data Execution Prevention" window that closes "Generic Host Process for Win32 Services".

I press OK and that goes away. I found some suggestions online but none of them seem to work. That's my first problem.

My computer runs fine until I connect my internet. It runs alright for a minute or two before I get this error.

The instruction at "0x00401000" referenced memory at "0x00401000". The memory could not be "written". Which has recently been appearing at the same time as AVG saying a threat has been detected at "C:\WINDOWS\drivers\atimixx8.sys"

After this has come up I can press OK to terminate the stop error, or cancel to debug. Either one does nothing but stops my internet from working, and the internet on other computers in my house (we are all on a network). When I try to heal/move to vault/delete the AVG threat, it says I don't have permission.

I've thought about just formatting, but I have seen people who say that even with a format, the problem still persists.

Please help!

More replies
Relevance 22.55%


I am having a problem with the above error message (error:syntax.error) when I'm running Firefox.

I have uninstalled Java and reinstalled it, but still the same problem.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8099 Mb
Graphics Card: Intel(R) HD Graphics Family, -238 Mb
Hard Drives: C: Total - 698475 MB, Free - 580394 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled


Answer:Error Message error:sytax.error - Firefox

See if you can find help here.

1 more replies
Relevance 22.55%

so i recently had this virus and someone on these boards helped me remove it. ty for that! but after 2 reboots it has come back..and with more errors this time like the explorer and drwatson. and also can you tell me why i have to do "open as" instead of just clicking on text documents? it says access is denied. i didnt do anything to get it again nor did i dl anything. anyway here are my logs any help is appreciated.

Answer:Csrsc.exe error, Drwtsn32.exe error, explorer error

I have reasons to believe that you have a file infector onboard.
Please visit this website -
Submit the file for a comprehensive scan & then post the results back here.


If it's virut, you need to wipe the machine immediately. Do not connect this machine to another one for you will infect that one too

7 more replies
Relevance 22.55%

Just got a new computer and am trying to install my Philips Mini HiFi sytem. Contacted their support centre and they don't know what to do! The stereo system simply plugs into a usb port and plays your audio through their system. The only difference between the system it worked on a few days ago and now is that I am running Windows Professional x64.

The problem:

three things to install:

1. the Philips drivers. Philips support got me to download their drivers for Win XP.

When I install this the error rec'd is: "Install 2.15 setup. While installing drivers Plug and Play error detected. Please reboot and try again". I reboot and try again, same thing.

2. The program "Sound Agent" to run the show. When I install the Sound Agent program, the error rec'd is: "VDI32.exe has encountered a problem and needs to close".

3. MusicMatch to channel the audio through to it. (Seems ok but tells me it's out of date - no biggie I can deal with that).

In Device Manager there is "Unknown Device" listed under System Devices shown to be not installed (the yellow exlamation mark through it). When I try to Update Driver it says, "Cannot Install this hardware. The hardware was not installed because the Wizard cannot find the necessary software".

Finally, whenever I reboot I get the error message: "The QVE bus driver is not detected. Reinstall the Qsound Virtual Audio Devices Bus Enumerator driver".

I have reform... Read more

Answer:A Real Tough One. PnP error, VDI32.exe error and a QVE error. Help Please

Your link is not working, but many things don't have 64 bit drivers. Did the drivers say for XP or specifically for 64 bit?

2 more replies
Relevance 22.55%

My pc reboots for no reason when I try and access my network folders. I get the following errors in Event Viewer.

************************************************** ******

Event Type: Error
Event Source: ipnathlp
Event Category: None
Event ID: 31008
Date: 2004/11/10
Time: 07:33:55 PM
User: N/A
Computer: GIGS
The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.

For more information, see Help and Support Center at
0000: 6f 00 00 00 o...

************************************************** *******

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2004/11/10
Time: 02:40:01 PM
User: N/A
Computer: GIGS
Error code 00000051, parameter1 00000004, parameter2 00000001, parameter3 e12cfe18, parameter4 00008080.

For more information, see Help and Support Center at
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 35 0000005
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 34 2c 20 000004,
0038: 30 30 30 30 30 30 30 31 00000001
0040: 2c 20 65 31 32 63 66 65 , e12cfe
0048: 31 38 2c 20 30 30 30 30 18, 0000
0050: 38 30 38 30 8080

**********************************... Read more

More replies
Relevance 22.55%

hii have a t61 and i am experiencing problems with the internal fingerprint reader, when i open the fingerprint software an try to enroll my finger it gives the following error: An Internal error occured (object:clsid-not-found(CID_Bio:iviceCache_Creator))and when i press on details button :error code E7210001 cannot enroll user can any one help me with this i am using windows vista Business SP2 with 2G of ram Cpu 2.0 Core2Duo Thanks

More replies
Relevance 22.55%

I am using a WD Proxkey DSC and while signing I am getting the following error"
"The Windows Cryptographic Service provider reported an error: The parameter is incorrect. Error Code: 2148073511"

More replies
Relevance 21.73%

Hello all,

I have a problem with Windows Update agent on Windows 7 SP1 enterprise.
We are using Configuration Manager 1606 and Windows 7 SP1 and about 140 computers works without any problem.
On the other 10 computers I got the following error message in the windowsupdate.log:
WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
WARNING: SOAP Fault: 0x00012c
WARNING:     faultstring:Fault occurred
WARNING:     ErrorCode:InvalidParameters(7)

I've tried several actions although none does any help. Here is the list of actions:
- upgrade windows update agent to the latest version
- windows update agent reset by this instructions
- empty Temporary Internet files
- check the rules and blocked traffic on windows firewall and physical firewall between server and workstation vlan
- sfc /scannow

It looks like significant Windows 7 error, although reinstalling is not my option.

Thanks for any help!

More replies
Relevance 21.73%

i have promblme , i do not know how to fix it..
i have kodak scnners i1220 plus
i have RD Web Access
the promblme is..
I have a system based on Oracle has been connted with one scanners( i connected with scanners) When i do a scan shows me this a message
(Scan Error Error while Scan::0::LEAD Error: Twain source manager no)
(Scan Error
Error while Scan::0::LEAD Error: Twain DS is connected to max possible apps)

Knowing that the scanner system has worked to windows xp but when we tray on Windows 7 does not work
i have pormission administrator and i setup the scnners drivers agine still same problme..
i have windows 7 professional
service pack1
hp compaq 6200 pro MT PC
intel(R) core(TM)i5-2500 CPU @ 3.30GHz 3.29 GHz
4.00 GB
32-bit operating systme

Answer:Scan Error Error while Scan::0::LEAD Error: Twain source manager no

It's possible that TWAIN DSM is missing on your Win 7 machine. You can get it here and try again.

Catherine Sea
Dynamsoft: Provider of version control solutions & TWAIN SDKs

1 more replies
Relevance 21.32%

Hey to all.
I am new to this forum and I want an answer with an ERROR.
My ERROR is "Fatal Error,NET_SendPacket ERROR : NO ERROR"(the same as title of the thread)
it occurs whenever i try to play counterstrike 1.6,counterstrike condition zero or half life 1 over LAN with another computer on the same network.But as soon as i start the game in this computer OR try to find any LAN server the Other PC which is the LAN server has this error and it exits the game on that computer only and as a result I get no LAN server.
I first thought of googling this error out but nothing worked out like the QoS uninstallation and tweeking the administrative tools>Local Security Policy.(honestly i just tried these two because i cold not understand or read any further)
Ohh and I have just re-installed the windows xp sp2 on this system.
If Any Additional Information is required please let me know.
So can anybody help me?
and please be simple i am not a geek or nerd ya know,so HOW?

More replies
Relevance 21.32%

Hello,Ok so I have many issues with my laptop.First of all one day it failed and it was giving me the Hard drive not found (3F0) error.I decided to buy a new hard drive and still the same.Then I inserted a bootable usb (windows 7 pro 64bit) and tried to install windows.Then on the screen that I had to select the drive, the hard drive was shown.When I pressed to install windows a new error appeared. (ERROR CODE 0X8007045D).I devided to start over. Then again a new error appeared (Error 0x8004240f)I am really frustrated.What's wrong?Any advice?Thank you

Answer:3F0 Error, Error 0X8007045D , Error 0x8004240f

@ptheodoulou4abc? You need to partition the drive into one whole drive. You can use any free partition tool on-line. REO  

9 more replies
Relevance 21.32%

Hello there. Recently my computer have just randomly shutdown meanwhile i'm playing games like CS;GO, League of Legends. The screen will just turn black and it will start to make one hell of annoying noise untill it reboots.

I've updated all my drivers. Tested my memory. Tested my RAM. Run a virus scan. Checked the heat on my Graphic card and CPU. and all seems to work just fine.
This is the errors i get:

Log Name: System
Source: EventLog
Date: 25-12-2013 19:10:41
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Snaski-PC
The previous system shutdown at 19:08:21 on ‎25/‎12/‎2013 was unexpected.
Event Xml:
<Event xmlns="">
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<TimeCreated SystemTime="2013-12-25T18:10:41.000000000Z" />
<Security />
</Data&... Read more

Answer:Error 41, Error 1001 and error 6008.

Hi Snaski.

It is some display/graphics related issue.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Let us see a screenshot of the furmark window, just before you close it.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Install the NVIDIA DRIVERS 314.22WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Let us know the results.

* ... Read more

7 more replies
Relevance 21.32%

I've just install windows 7 home premium 64bit and got 4 times of BSOD.

for the first time error code is 0x0000001a
for the 2nd time error code is 0x0000003b
for the 3rd time error code is 0x0000003b
for the 4th time error code is 0x000000d1

I also attach minidump files and text files that I got from sf dianostic tool.

And another problem is I try to follow the instruction in this thread
How to fix BSOD caused by ntoskrnl.exe and ntkrnlmp.exe
and now I cannot start the normal window, I have to run in safe mode with network.

in the reply #4 that zigzag3413 post

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here... Read more

Answer:BSOD by ntoskrnl.exe, error d1, error 3b, error 1a

For now, I do a restore point and be able to run the normal window7.

1 more replies
Relevance 20.5%

I did tried to update an old modem about a week ago and ever since I cannot connect to the internet. I have two laptops and works fine. I have a wireless set up.

I just tried plugging in the Ethernet connection to the laptop to no avail. Still no connection.


HP Compaq nc6230
Wireless setup

I tried connecting to other unsecured wireless networks in the area and still was not able to access the internet.

Please help.

Thank you.

Answer:Laptop cannot connect to Internet - DNS Failure, Gateway Error 0x2afc, Error 12007

8 more replies
Relevance 20.5%

I am trying to download OOTP 11. I keep getting error messages....first it will come up...error reading from file(and than the file name)..than an .exe. is not a valid message error....than a not a valid win32 application error. I am downloading on windows xp, and from a disk. I would appreciate any help given. Thank you!

Answer:not a valid win32 application error/ error reading from file errors downloading

This is the program you want. There are both Windows and Mac versions. Make sure you have the right one. Also, try an alternate download site.QuoteOut of the Park BaseballFrom Wikipedia, the free encyclopediaJump to: navigation, searchOut of the Park Baseball 11Developer(s)    OOTP Developments Publisher(s)    OOTP DevelopmentsPlatform(s)    Mac OS X, Windows, LinuxRelease date(s)    April 2010Genre(s)    Sports ( Baseball), SimulationMode(s)    Single playerMultiplayer (Hotseat, TCP/IP)Media/distribution    Digital DownloadSystem requirementsWindows: Windows Vista or XP, AMD or Intel Dual Core 2 GHz, 1 GB RAM, 1024x768 32-bit display, 1 GB HD spaceMac OS X: Mac OS X 10.4.8, PowerPC G5 or Intel Core Duo 2 GHz, 1 GB RAM, requires OpenGL support for face generationOut of the Park Baseball, abbreviated as OOTP, is a text-based baseball simulator for career, historical, and fictional play. OOTP was originally written in 1998, when lead developer Markus Heinsohn sought to combine realistic replay baseball simulation with career play to satisfy hardcore fans and casual gamers alike. OOTP does not hold a license from nor currently have any affiliation with Major League Baseball.

4 more replies
Relevance 20.5%

no matter how many times i clean the drive it will still come up with this error. i can't figure out what is going on. i am able to convert the movie just fine but when it comes times to write to blank dvd, it won't do it. this is the problem i am having on my laptop which i will include the log. for some reason on my pc the program convertxtodvd doesn't even acknowledge that i have a dvd drive , i believe it is the pcouffin, which i have uninstalled and reinstalled but i cannot get it to work. it says it is working fine but device no longer available. well here is the log from my laptop which will convert but will not finish the copy.

2/20/2008 1:29:47 AM info ********** Report session closed ***********
2/20/2008 1:29:30 AM error BURN: Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burner is dirty)]
2/20/2008 1:28:14 AM info BURN: Write started 894784 sectors to write
2/20/2008 1:28:14 AM info BURN: Writing speed requested x4.0, effective x4.0
2/20/2008 1:28:13 AM info BURN: Available write speed: 8x, 6x, 4x, 2.4x
2/20/2008 1:28:13 AM info BURN: Media ID: SONY-D21-00
2/20/2008 1:28:13 AM info BURN: Media type: DVD+R
2/20/2008 1:28:13 AM info BURN: Multiword DMA Mode 2
2/20/2008 1:28:11 AM info BURN: Scanned files #8, folder #2 - total size 1831393280 b. (1.71 Gb.)
2/20/2008 1:28:11 AM info BURN: Inserted media type : DVD+R
2/20/2008 1:28:11 AM info BURN: Write started
2/20/2008 1:28:10 AM info --------... Read more

Answer:Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burne

Replace the laptops burner... Laptop/notebook CD/DVD R/W's are very delicate and are more subject to failure than desktop writers

3 more replies
Relevance 20.5%

Agent.exe - Entry Point Not FoundThe Procedure entry point qsovt could not be located in the dynamic link library C:\Windows\SYSTEM32\apphelp.dll.I get this error whenever i try installing something new. I have a 128GB SSD that has my operating system, and a 3TB HDD that i use to store everything else in like movies, games, programs, etc.Whenever i try installing something, this error pops up multiple times, when i press "OK" it disappears and pops up again. It doesn't stop the program from successfully installing, but it's annoying. How do i fix this?

Answer:Agent.exe - Entry Point Not Found Error / Dynamic Link Library Error

It's for Forte's email client...and InstallSheild in some cases...

3 more replies
Relevance 20.5%

Help, can't print anything and can't find out how to fix that error code

Answer:Printer Spooler has a error message <Failed to Read Description. Error Code: 193 >

Hi, go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt (copy paste)

sc queryex spooler > 0 & notepad 0
(press enter) I am guessing we will see error 1058.

Next still at cmd type:-

net start > 1 & notepad 1
(press enter)

Please post both notepad entry's here.

4 more replies
Relevance 20.5%

This morning I installed new Hard Disk (WD Black2 Dual Drive) on my notebook Lenovo T410, then installed Win 8.1 on it too, It worked  for about 4 hours and my notebook stopped working. I tried to restart the system, but appeared the error: "ERROR 2100: HDD0 (HARD DISK DRIVE) INITIALIZATION ERROR (1). How can I fix it?


Hi Wjroque,
Welcome to Lenovo Community!
As per the query we understood that you are facing issues after up-grading the WD Black2 Dual Drive on your ThinkPad T410.

Have you checked with updating the WD Black2 Dual Drive firmware for your system?
Please click here to visit the link to download the firmware for that and follow the WD Black2 Firmware Update Instructions.pdf located in the downloaded zip file.

Hope this helps.
Best regards,
Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies
Relevance 20.5%

I am trying to install cakewalk SONAR 7 and I get this error when running the installation and start the small window on "c++ 2005":

"Error 1935. An error ocurred during the installation of assembly
'Microsoft.VC80.ALT.type="win 32", version="8.0.50727.762", publickey Token="1fc8b3b9a1e18e3b", processor Architecture="AMD64". Please refer to help and support for more information."

When I checked the event viewer, I have a Vista application event ID 33, with the description below,

Could not be found. Please use sxstrace.exe for detailed diagnosis."

When I try to run the sxstrace.exe, I have then this message (the error message is in blank.):

"C:\Users\Xxxxx Comp>sxstrace parse -logfile:sxstrace.elt -outfile:sxstrace.txt
Parsing log file sxstrace.elt...
ProcessTrace failed. Error message is:"

I been google this problem and try different approaches for the last 3 days and nothing fix this problem. I try to install microsoft visual c++ 2008 and c++ 2005 and have similar errors.
Any help in this matter will be highly appreciated, right now is a "dead end"...

Thanks, guys in advance for the help in this matter...

Answer:"Error 1935. An error ocurred during the installation of assembly 'Microsoft.VC80.AL


Just to confirm for us, install the Visual C++ redist 2005, then VC++ redist 2005 SP1, then VC++ redist 2008, then VC++ redist 2008 SP1. Only restart PC after last one has finished and do them in order, one at a time. This will take quite a long time, let them finish. Then run windows update and select everything, in particular the updates for the VC++ redists (mainly security updates) and restart PC again. Tell us if anything here fails and any error messages you get. Are any of your applications getting side by side configuration errors? Then try your program install again. Hopefully it will now work. Tell us what happens. Will try and post links later as this post sent off iPhone.

Hope this helps, though you may have already done this.


P.S. You could try sfc /scannow though I really doubt it will help.


Here are the web addresses in the correct order:

2 more replies
Relevance 20.5%

Hello, I upgraded my X120e to windows 10 but continually get a windows update error for the Conexant audio.  Has anyone run into this and found a solution?Thanks.

More replies
Relevance 20.5%


I've been having Kernal data inpage error which I assume is from a faulty harddrive (or maybe the RAM?!). I occasionally get a disk check during bootup, which didn't seem to help. I was saving up to buy a hybrid SSD/HDD drive before replacing it, but now it seems a bit too late.

Yesterday after a windows update, I rebooted my computer and the desktop was running very slow, nothing would open, explorer.exe would crash, I would be stuck in desktop until I force shutdown by holding the power switch (Shutdown didnt work), after doing this once or twice, I now get a BSOD again with a registry error right after the desktop loads for 1-2 seconds. X051 error code I think.

What step should I take now to diagnose the problem?

More replies
Relevance 20.5%

Hello and good evening to you all, I urgently need some help please and i'm HOPING that there is a solution here here please. My neighbour brought her laptop round to me this evening, that she was listening to music on it yesterday, and it just went off. I though it was a virus, as ive sorted out her laptop for her before, when it had a vius,...but this time it seems different.
Its a Windows vista laptop, and she's had it for about 3 years now. Its a compaq laptop. All her music, word docs, family photos are on her laptop, and NOTHING is backed up anywhere.
I've switched it on and I get the exact following message: LOADKEY FAILED WITH ERROR 1009 (STHIVE#0)
SO ive tried it in safe mode with f8, and sstill same message,....
Ive switched it back on, and then it askes whether to launch startup repair(recommended)..
I clicked on yes, and it said loading files........
Them it takes me to the system recovery options screen,...where it says Uk, and tells me to select next....
I've stopped here as ive no idea wheterh it'll will work ir actually WIPE the whole laptop, and hence my neighbour loses ALL her stuff on the laptop..which I dont waht at all.
Any suggestions please???

Answer:Urgent Help needed...Error Message: LOADKEY FAILED WITH ERROR 1009 (STHIVE#0)

Hi - you should be fine -I had a start up problem once (not same one) and used the start up repair and it sorted it without affecting my data - may be worth awaiting a second opinion from someone who knows what the problem is though!

10 more replies
Relevance 20.5%

I am on my 4th SSD in my Windows 10 laptop that has been getting SMART error 2000-0151. We have replaced the motherboard, the SSD, and the connector cable between the SSD and motherboard.

One thing is that I've been using Macrium Reflect to clone the drives. The new drives work for a few days with no errors, then I start getting the SMART warnings. I'm wondering if the cloning process I'm using could be causing this (and if so, any advice for avoiding/fixing the issue), or whether it's possible that I'm just having a string of bad luck with these drives.

These are WD SSD drives in an Alienware laptop. It's still in warranty and they said they will probably replace the entire laptop at this point.

More replies
Relevance 20.5%

When I try to boot my W520, I get a BIOS boot up error : "2100: Detection Error on HDD0 (Main HDD)". I am using PNY XLR8 240GB SSD. It worked fine for a month. I also have PGP installed and whole disc encrypted. I installed an update of Intel Management Engine Firmware and Intel Chipset, both are the latest from lenovo site because I was experiencing expreme slowness from my harddrive. Programs would freeze. Webpages would take forever to load..The next time I rebooted, I got the error. If I leave the SSD out for a bit, and put the SSD back in, the disk will work for some time... but on next reboot, it is again detection error.. TRIM is enabled on my system. I am not sure how the SSD died so quickly. I am back to using my HDD but I am not happy. I want a solution... is this a intel chipset issue? Intel IMEI issue? Is  the PNY SSD just a bad model? I've googled plenty and dont really see a solution. Sometimes there is a firmware update.. PNY has no firmware updates for my drive.. I don't see anybody else using PNY on their W520, but plenty of people are experiencing Error 2100 with SSD on their W520.. somethings fishy.. help please! thanks in advance !

Answer:W520: PNY XLR8 240GB SSD with error "2100: Detection Error on HDD0 (Main HDD)"

I don't have a ThinkPad W520 or a PNY SSD, but could it be simply that the SSD is coming loose inside the ThinkPad's chassis?  I suppose this could occur if a 7mm high SSD was inserted into a 9.5mm high 2.5" drive bay with a ~2mm spacer to "pad" the unused vertical space.
Aryeh Goretsky

3 more replies
Relevance 20.5%

Hey guys, i want to thank you ahead of time for helping me.

This BSOD is a pain in the butt.

Intel Pentium 2.8GHZ
RAM 3.5
32 bit OS
Intel GG965 Express Chipset Family

I have already reinstalled the operating system multiple times, i think its a faulty graphics card, but i want to be 100% sure before i go and shell out the $$ for a new one

Please help The blue screen error points to igdkmd32.sys & it also says GRAPHICS_DRIVER_TDR_FAULT

Answer:BSOD error.. Restarts, but power button stays on, graphics card error?

STOP 0x00000116: VIDEO_TDR_ERROR (go to top of page)

Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below)

Incase you have overclocked your GPU reset it to the default.
Update your graphics driver to the latest stable version

1 more replies
Relevance 20.5%

Hi All
system info : HP LAPTOP DV6 -1256tx , windows vista sp1 32 bit
When I am trying to install windows vista sp1 from recovery disks/partition I am getting the error from recovery manager prompting me to choose either to retry or see the details for failure : CTOERROR.flg in form of notepad on my desktop. I have done retry 100 times but to no avail. I cannot restart after this recovery failure message as it shows dialog box on restart: windows security update is not installed successfully or is not trusted.So, i have to go through recovery process again to see the desktop (everything functioning - internet,video, music all) but only once.
Last time i got this message too . When i did installing windows from recovery disks few months back, that time i figured out to install all imp. updates through automatic windows update.All the updates were installed successfully and then it restarted and gone through process of language settings,time settings and all....
But this time when i am trying to update windows, i am getting windows update error 0x643 which is for security update for .net framewrok 3.5 sp1 and family update.I do know the answer how to get away with this error from "windows help" and also from this forum too, which asks for installing .net framework updates from windows update site directly. But the problem is:
Windows update ask me to restart after automatic or manual windows update installation takes place and restart causes problem as it shows d... Read more

Answer:Windows vista recovery error CTOERROR.f​lg and following that error 0x643 while insta

Do you have the original (no SP1 or SP2) Vista installed? You won't be able to install SP1 otherwise.

7 more replies
Relevance 20.5%

During Windows backup, which wants to backup the 'C' drive and my games drive 'E' (for some reason), I get the following error message after the 'C' backup has completed but not the 'E':

'The backup operation that started at '‎2015‎-‎12‎-‎20T06:00:25.459859400Z' has failed with following error code '0x8078012D' (The operation failed due to a device error encountered with either the source or the destination. If the source or destination volume is on a disk, run CHKDSK /R on the source or destination volume, and then retry the operation.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.'

I ran CHKDSK \R and received several errors of the type: 'A disk read error occurred 0000185. The disk does not have enough space to replace bad clusters detected in file xxxxxx of name xxxxxx.'

My 'E' drive is 2TB with 205GB free. I really don't believe that the cluster(s) in error are bigger than 205G, but what do I know?

Anyone have experience with this problem?


More replies
Relevance 20.5%

Hi, I got this error message this morning right after trying to get the laptop off standy off and it froze, so re-booted and voila this error came up... have read up a bit about it, and it seems I'd need to get a BOIS uprgade done, but dont know how to go about it now that I can't log-on... The bigger problem is that Lenovo does not support the T61P in India, andif I cant fix it by myself I am left saddled with a a very heavy paper weight! Thanks,Conred

Answer:ERROR 2100: HDDO (Hard Disk Drrive) initialization error (1) with T61P

Hi Conred, here is the link to the bootable bios update for you T61P. should work if there's no prob. with your HD. Jay

T61P(6459-CTO) T9300 @ 2.5 GHz, 4g ram, Quadro FX 570M, Vista Bus. 64Bit, 160gig 7200 rpm HD, WSXGA disp.

2 more replies
Relevance 20.5%

Every time the computer reboots the message "GetEseDbInfo.exe has stopped working" appears. Checking for solutions yields no results.
Since this message has started:
- Windows search has quit working and states that "windows cannot access the specified device, path, or file. You may not have appropriate permissions to access them." 
- IE will only show a white screen and will not allow the tools option to be accessed. It keeps trying to recover and  cannot find any solution. Attempted downgrade to IE 9, re-install of IE10, use windows fix, and microsoft safety scanner.
-  Sticky Notes is unable to launch as it cannot access the file. 
I have run AVG, Advanced SystemCare, and Malware Anti-Malware but they all show up with nothing found. I don't know if these are all tied into together or are separate issues. 
The computer is a Windows 7 64bit operating system. 
Any help would be wonderful. Thank you!

Answer:GetEseDbInfo.exe error, IE White Screen, Search Access, & Sticky Notes Error

Open Task ManagerProcess (tab)Find GetEseDbInfo.exe, right-click and select "Disable"Reboot into Safe Mode with Networking. ADW CleanerPlease download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.   Last run ESET.Hold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.Double click on the icon on your desktop.Check "YES, I accept the Terms of Use."Click the Start button.Accept any security warnings from your browser.Under scan settings, check "Scan Archives" and "Remove found threats" Click Advanced settings and select the following:Scan potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth technologyESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, click List ThreatsClick Export, and save the file to your desktop using a unique name, such as ESETScan. In... Read more

6 more replies
Relevance 20.5%

Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll

I get the above error while i try formating my computer. i restart my pc then i boot up xp cd, then it loads, and gets to say Starting Up Windows, cd stops, then goes black then blue and ntdll.dll error. Another error

Missing Operating System

I get this error when i try to start my computer.

I am using a compaq laptop......Please help me out.

Answer:Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll ERROR

Hello ,

what you need to do is erase the harddrive then do the reinstall , you can get a free program that you can create a bootable cd to do this with from here


or you can download the tools to do this from the manufacturer of the harddrive

either way you will have to make the bootable cd

make sur you read the instruction on the way to use the program

then start your system then put in the cd / reboot to load the cd and then erase your drive

depending on the size of your dive this can take from 1 to 5 hrs

this will write the drive to zero's and make it as if it never had software install on it ( like new from the factory)

Mike R.

2 more replies
Relevance 20.5%

Hi,I have fundamentally the same problem as Laura H from this thread've had problems with these fake antivirus programs before and they really did a number on my laptop. I treated the problem using various tools mostly malware bytes and deleting some suspect files.Been working fine for the most part however today out out of nowhere I was attacked by malware doctor. I deleted the suspect file from the temporary internet files folder and ran malware bytes that detected trojan and deleted. Shortly after drwatson ??? was shut down and some time later I think explorer shut down because my desktop went back to theme,desktop wallpaper etc. the windows 95 look if you grasp what I'm trying to get at. I thought it was no big issue and in my own time restarted laptop when I realized audio wasn't working after trying to play a film.Upon restart I get the blue screen with the same message as Lauras. So for the most part I'm in the same situation as Laura with some minor differences such as I didn't use Spy doctor etc.I have Kaspersky AV installed which has been inefficient in protecting my laptop lately, especially from these fake AV attacks. I am using Windows Firewall which I know is a bad idea.Myrti was helping Laura resolve the issue and I have followed her instructions upto the following actions:'locate this file and right click it > choose rename > rename it to userinit.txtnow we wi... Read more

Answer:Malware doctor infection removal and then error c000021a (fatal system error)

Hello,Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

6 more replies
Relevance 20.5%

I get all those messages at start up, plus superfetch has stopped working, and sometimes windows explorer has stopped working. I know it's some type of virus from something. So far safe mode has been working (slowly). Yesterday I had a friend reinstall(?) vista on it so I'm not sure if it would qualify as a legal copy or not anymore but it was actually much worse before that. It couldn't even start up right normal or safe mode.

it is a hp G60t-200, and the OS is vista, I'm not sure what other info would be needed for this. Please help if you can.

More replies
Relevance 20.5%

I dont know how this started but i need major help please.... When I turn on my computer I receive an AutoIt Error, Line -1, Something went wrong with " Object" and when i dismiss the warning later on I receive Data Executive Win32 Prevention Errors and memory reference errors. I have read alot of forums for help. I have ran malware programs, virus scans, etc.... No luck its just getting worse and slowing down my computer and now I get a blue screen when I try to boot up in safe mode and the drivers loading screen comes up. What do I do?

I read the instructions for posting this type of post, and I have attached the logs requested.

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by patesag at 16:03:47 on 2012-06-08
============== Running Processes ===============
============== Pseudo HJT Report ===============
uStart Page = hxxp://
mStart Page = hxxp://
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: PlusIEEventHelper Class: {551a852f-39a6-44a7-9c13-afbec9185a9d} - c:\program files\nuance\pdf professional 7\bin\PlusIEContextMenu.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d2... Read more

Answer:AutoIt Error, Data Prevention Win32 Error, and Memory Reference Errors.... Help!!!!!!

When the drivers loading screen comes up during safe mode boot the computer goes to a blue screen. I never faced this problem before. Please help....

19 more replies
Relevance 20.5%

My friend has a Toshiba Satellite P75-A7200 and when he tries to boot up his computer he get a "Checking for media error" then "no bootable device found error". Multiple reboots same thing. His antivirus expired and he thinks he got a virus. Is there any way to flash a clean bios to his computer? He has Windows 8.1 and cannot get it into troubleshooting mode. Any suggestions? I'm old school and am used to boot disks.

Answer:Satellite P75-A7200 Checking Media error then No Bootable Device found error.

In order to boot from external device (like CD/DVD drive, USB flash memory stick, etc…) you have to disable the secure boot option within the BIOS settings.

If you want to boot from the internal HDD and the error still appears, then HDD could malfunctions…
In such case you should check whether the HDD is listed in the BIOS.
If not, you should replace it.

1 more replies
Relevance 20.5%

Agent.exe - Entry Point Not FoundThe Procedure entry point qsovt could not be located in the dynamic link library C:\Windows\SYSTEM32\apphelp.dll.I get this error whenever i try installing something new. I have a 128GB SSD that has my operating system, and a 3TB HDD that i use to store everything else in like movies, games, programs, etc.Whenever i try installing something, this error pops up multiple times, when i press "OK" it disappears and pops up again. It doesn't stop the program from successfully installing, but it's annoying. How do i fix this?

Answer:Agent.exe - Entry Point Not Found Error / Dynamic Link Library Error

It's for Forte's email client...and InstallSheild in some cases...

3 more replies
Relevance 20.5%

My System :
Windows XP Professional
Intel core 2 duo CPU T8100 @ 2.10GHz
1,99 gig of ram
Mobile Intel GMA X3100

My system sometimes restarts both in and out of games and so far have left these 2 events both 1003 and mini dumps as follows:

Event ID: 1003, Category: 102, Source: system error.

Error code 000000f4, parameter1 00000003, parameter2 87f91020, parameter3 87f91194, parameter4 805d297e.

Please help me, don't know what to do!

Answer:Random restarts -event id 1003 -system error- error code 000000f4

One of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message. One user, who experienced this on return from Standby mode on Win XP SP2, found the cause was that Windows was installed on a slave drive

The driver citted is crsss.exe and is an important part of your Windows OS.

See this link and read #2 to get some idea f what this driver does:

* It might pay you to do a security scan with your antivirus, etc.

1 more replies
Relevance 20.5%

I posted this earlier but reposted this and erased the old thread because I have more information now and have narrowed down the problem (I hope).This problem just happened yesterday after I had to manually shut down (used power button) my computer after it froze. Now when I try to load up IE, it "halfway" opens up (you can see parts of the interface) and just freezes. I thought maybe it was an IE problem, but if I try to load up Firefox (even without loading up IE first), nothing happens -- it won't load. I load up the Task Manager and firefox.exe is there as a process even though it hasn't loaded. The only way I did figure out to surf the net is to load up "My Computer" and enter a web address from there manually. But even when I do that, if I click on any link that opens up a new window, IE will try loading that new window up which freezes. Right after this happened, I get a "Generic Host Process for Win32 Services Error" (still do every now and then. I also d/l'd the "patch" for this from Microsoft's website to no avail) which says something about svchost.exe and some other exe's. I think it has something to do with networking because I loaded up "Event Viewer" from the Control Panel and I managed to track down the error I get *each* time my computer starts up These errors I get are *all* dated right after I had to manually shutdown the computer and when the problems began. Here it is:Source: DCOMEvent ID: 10005DCOM got e... Read more

Answer:Generic Host Process For Win32 Services Error / Dcom Networking Error -- Help!

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

12 more replies
Relevance 20.5%

I have installed a Vertex 2 (2VTXE180G) some time ago in my Thinkpad T410 (2522-3FG). The installation was successfull, but after less than a week I got the 2100-Error.I thought, that the SSD could be damaged, so I sent it to warranty.Last week I got the replacement drive and today I wanted to install the drive. But it did not work. 2100-Error since the first boot. Is this a problem with T410 and the Vertex2 SSD?Should I send the drive to RMA or should I choose another drive? Does somebody run this combination without problems? Thanks,André 

More replies
Relevance 20.5%

Hello, i am having a problem i get
Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll

What im trying to do is formating my computer i restart my pc then i boot up xp cd, then it loads, and gets to say Starting Up Windows, cd stops, then goes black then blue and ntdll.dll error. I tryed reisntlaling windows, overwiritng file, please help!

(i have readed all the posts about this error to but that didn't help in my case.)

Answer:Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll ERROR


Originally Posted by oshwyn5

Xceltron: It really would be helpful if you kept it all in one thread and told us all your symptoms.
I see you have more than one thread as well as asking for help in someone elses thread. THis makes it very hard to follow.

Let me start with analysis of this error.

If you are getting this error when trying to reinstall from your XP cd, then it sounds like you have a loose damaged or incorrect cable to either your cdrom or hard drive. I suggest replacing them both with quality 80 wire 40 pin IDE cables. It can also be caused by incorrect configuration if you have RAID or SATA drives.
Finally you may want to try with just one stick of RAM installed. If you have more than one now; you should try each in the slot nearest the processor all by itself until you rule out one of them being bad (If it works with one stick and not the other, you know the other is bad).

There is more information on possible causes of this error at ahuma ; but my first suspicion on seeing the image checksum mismatch is that the file in question has been replaced with something else, a trojan or virus.

Please download
Mcafee stinger multivirus removal tool
Install and run

Spybot search and ... Read more

9 more replies
Relevance 20.5%


I'm really not good in computers and things, but I'll try my best to describe the error in my laptop:

I have a Satellite A200 (with Vista) I bought about 4 months ago here in Australia. It has a virus last week, so I made the recovery disk on 2 brand new blank DVDs using the Recovery Disk Creator and the creating process ran smoothly with no glitches.

Straight afterwards, I ran the recovery disk in what I think is called the boot menu? Anyway, after a couple of minutes I kept getting an error message that has something to do with "Preinst.swm file". After a few times of clicking "continue" and seeing this same error message, clicking "skip", and running the 2nd DVD, an error message shows "Error: F3-F000-0008".

Now I'm assuming that the preinst.swm error message is due to probably a scratch in the recovery disk, or some fault in the DVDs that I used and not with the actual laptop itself. I just need confirmation from you guys about this.

I'm guessing the best way to go about is just to get another Vista recovery disk (from the shop I bought the laptop from) then? Or is there another way to solve this problem that I can do before heading off to the experts? I use this laptop for work so really - no laptop, no work done!

Thanks in advance.

Answer:Satellite A200: Recovery error - Preinst.swm file Error: F3-F000-0008

Really not easy to say why the recovery procedure does not work.
But for me one thing is clear.
If you have 2 recovery DVDs, you have to boot always from the first one!!!
If you will boot from wrong DVD, you will get always an error message.

In my knowledge the Toshiba notebooks for European market are delivered together with all necessary CDs/DVDs and the Recovery medium is always in the package.
I don?t know why Toshiba Australian didn?t send the Recovery DVD together with the notebook. Maybe the Recovery DVDs are simply to available and they provide only option for a recovery creating?. Who knows...

However, it?s worth to try contacting the authorized service provider in your country and to ask if you can order a new Recovery CD for you notebook.

Good luck and best regards

1 more replies
Relevance 20.5%

I have an Acer 6920, Vista, and I have taken the following actions after the computer would not boot:
a. ordered reinstall disk from Acer
b. reinstalled the system using the four disk
c. worked with computer normally for three weeks
d. encountered the original problem again of not booting
e. tried to go back to factory settings using the reinstall disk from Acer
f. after 65%, encountered the 0XD00000A error
g. tried again, and encountered the same error

Is this a Vista problem, an Acer problem, or something that happens often?

Any help would be greatly appreciated.

More replies
Relevance 20.5%

This message now appears on an otherwise excellent computer.

Cannot connect to wireless broadband (I'm doing this on my Equium P200D)

Any ideas. I've tried the Toshiba help to no avail.

Answer:Qosmio E10 CFSServ Listen Error & Recv InitConnect Error appears on startup


Someone wrote in this forum that the CFSServ is part of ConfigFree utility.
Remove ConfigFree application from the system and try to use and configure your WLan again or try to use the LAN connectivity!

Check it out

1 more replies
Relevance 20.5%

I have windows live mail 2008 Build 12.0.1606 installed on windows xp and everytime a few seconds after i close wlm i get a windows live mail encountered a ploblem and has to close error that tells me to send a report..this happens 80 percent of the time after i close the windows live mail application...By the way i have disable error reporting checked on advanced properties and disabled on services also ...i noticed on the task manager that the wlmail exe process is still running after i close the application and that seems to be the problem..Is there any way, fix or some program that i can get the wlmail.exe process to close at the same time i close the windows live mail application so i dont get this send error report message anymore ?

error i get ^

wlmail.exe still running after closing application ^

Answer:windows live mail 2008 (Build 12.0.1606) error report error

Hi gbp007,

Try to End Process the extra wlmail.exe file in the Task Manager Processes to see if it will stop the error for you next time.

Task Manager - Open and Close Applications and Processes


13 more replies
Relevance 20.5%

I posted this earlier but reposted this and erased the old thread because I have more information now and have narrowed down the problem (I hope).

This problem just happened yesterday after I had to manually shut down (used power button) my computer after it froze. Now when I try to load up IE, it "halfway" opens up (you can see parts of the interface) and just freezes. I thought maybe it was an IE problem, but if I try to load up Firefox (even without loading up IE first), nothing happens -- it won't load. I load up the Task Manager and firefox.exe is there as a process even though it hasn't loaded. The only way I did figure out to surf the net is to load up "My Computer" and enter a web address from there manually. But even when I do that, if I click on any link that opens up a new window, IE will try loading that new window up which freezes. Right after this happened, I get a "Generic Host Process for Win32 Services Error" (still do every now and then. I also d/l'd the "patch" for this from Microsoft's website to no avail) which says something about svchost.exe and some other exe's. I think it has something to do with networking because I loaded up "Event Viewer" from the Control Panel and I managed to track down the error I get *each* time my computer starts up These errors I get are *all* dated right after I had to manually shutdown the computer and when the problems began. Here it is:

Source: D... Read more

More replies
Relevance 20.5%

I wonder if you can help me.
I keep getting error 0x800f0906 when running DISM /Online /Cleanup-Image /RestoreHealth.

DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
Error: 0x800f0906
The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required to restore the feature.
For more information, review the log file.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
relevant bits from it seem to be:
Checking System Update Readiness.

(p)    CSI Payload Corrupt            amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.8.9200.16927_none_28265fa316d944b7\wuaext.dll
Repair failed: Missing replacement payload.
(p)    CSI Payload Corrupt            amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.8.9200.16927_none_28265fa316d944b7\wushareduxresources.dll
Repair failed: Missing replacement payload.

Operation: Detect and Repair
Operation result: 0x800f0906
Last Successful Step: Entire operation completes.
Total Detected Corruption:    2
    CBS Manifest Corruption:    0
   &nb... Read more

Answer:Error when running DISM /Online /Cleanup-Image /RestoreHealth - error 0x800f0906

Please upload the DISM.log files into OneDrive and post us the link here. The DISM log file can be found at
Besides, for the CSI payload corrupt issue, please take a try to reset the Windows update components. Then try to run the command and check the results:
Follow this guide: How do I reset Windows Update components?
In addition, update the system to Windows 8.1 will make a better usage of the features and functions offered.
Windows 8.1 and Windows RT 8.1 build on
Windows 8 and Windows RT, to bring you enhancements in personalization, search, apps, the Windows Store, and cloud connectivity, and has the security and reliability features you expect from Windows. It's fast and made to work
on a variety of devices?especially on the new generation of touch devices.
For more information regarding update to Windows 8.1 from Windows 8. please see:
Update to Windows 8.1 from WIndows 8
Best regardsMichael Shao
TechNet Community Support

5 more replies
Relevance 20.5%

Edit: Think my hard drive may be failing and was the cause of my file synchronizing crash. I use it mostly to stream music and video and access the hard drive a lot. Any advice thanks

HDDStatus - Tool to check hard disk status, health and reliability


I've been using GoodSync for the past couple of months to chain synchronize 3 hard disk drives and ran into my first issue today. GoodSync stopped responding whilst synchronizing changes to files so I used task manager to manually end the process.

I'm not entirely sure how much damage has been caused but when I re-analyzed the file changes a lot of the changes prior to the crash was no longer listed.. So I'm unsure of the file integrity but have so far noticed some music video files are corrupt with cyclic redundancy check errors but is not easily visible to check corrupt files because they still play but parts of data are missing.

I think I've experienced cyclic redundancy check errors before when my external hard drive fell flat on it's side whilst it was playing music (3 years ago). It took me a long time to filter out the bad files because all the mp3 files worked but some songs would randomly play in others etc.. is their some type of automated CRC scanner or method to check all my files ?


Answer:Error copying file: Data error (cyclic redundancy check). CRC Scan ?

If you are able, try this programme, it is VERY good. HDD Regenerator - Dmitriy Primochenko Online

1 more replies
Relevance 20.5%

I'm running a Windows XP Pro system, 2gb good RAM, AMD Athlon 64 3500+, nVidia GeForce 9800 GT. I attempted to install a copy of Oblivion (which I have had and used many times in the past). The disk is in very good condition, and can be used on another machine. I have tried it on multiple drives for this one PC, but now, it will not complete the loading of the InstallShield Wizard. It gives me this error:

Error Code: -5006 : 0x80070001
Error Information:
>SetupDLL\SetupDLL.cpp (1194)
PVENDOR:Bethesda Softworks (

I have searched for a solution online, but have not found one that works yet. Any suggestions?

More replies
Relevance 20.5%

Hello Great Friends!posting the DDS & OTListIT & GMER log file.... cant figure out what has gone wrong..... but i hope the topic suggests what kind of serious error i am soon as i click on c: in explorer a memory low & paginating error pop-up shows up and my laptop hangs....need to shutdown it by long press of power key and reboot again.....this happens each time i try to access c: by double its icon...really need your help...DDS (Ver_09-03-16.01) - NTFSx86 Run by Mustali at 22:01:55.43 on Sun 05/10/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13Microsoft Windows XP Home Edition 5.1.2600.3.1256.1.1025.18.1014.459 [GMT 5.5:30]AV: AVG Internet Security *On-access scanning enabled* (Updated)============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exesvchost.exeC:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeC:\WINDOWS\system32\crypserv.exeC:\PROGRA~1\AVG\AVG8\avgam.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\WINDOWS\system32\svchost.exe -k hpdevmgmtC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Fil... Read more

Answer:Serious Error -c:/ not accessible, memory low, paginating error,IE7 & Firefox closes instantly

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

2 more replies
Relevance 20.5%

First my machine specs:

Im using Windows 7 Ultimate x64.

Im having some issues with my computer freezing, this occurs while using a "patcher" to download content to a mmo game and sometimes while playing 3d games.

My event viewer has this all the time:

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Generic Cache Hierarchy Error
Processor ID: 0

The details view of this entry contains further information.

[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {C26C4F3C-3F66-4E99-8F8A-39405CFED220}

EventID 19

Version 0

Level 3

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2010-04-20T19:25:49.490400000Z

EventRecordID 5406

- Correlation

[ ActivityID] {954A60D4-EFE5-4F8B-B054-8D11A7E15C9D}

- Execution

[ ProcessID] 1488
[ ThreadID] 2096

Channel System

Computer blabla-PC

- Security

[ UserID] S-1-5-19

- EventData

ErrorSource 1
ApicId 0
MCABank 3
MciStat 0x9020010c0320100e
MciAddr 0x0
MciMisc 0x0
ErrorType 7
TransactionType 256
Participation 256
RequestType 256
MemorIO 256
MemHierarchyLv... Read more

Answer:A corrected hardware error has occurred, Generic Cache Hierarchy Error

Please provide this information:

Although you haven't mentioned any BSOD's, the info will provide us with some details so we can try to figure this out.

In general, a machine check is related to an error that's recognized by your CPU and reported to Windows. There's not usually much information in the error reports so we have to fiddle around trying to figure it out.

Most often these are either hardware problems (something's busted) or compatibility issues (either software or hardware).

1 more replies
Relevance 20.5%

I haven't been able to do Windows Update in over a year due to error code 80004002. I have tried to re-register the .dll files associated with Windows Update as many sources have suggested to do as a fix... but it hasn't worked for me. I just tried installing SP1 to fix this problem... but I get Internal Error 0x800703F0. One of the suggestions/fixes to this Internal Error is to check Windows Update to see if you are offered SP1 by windows update... but that's the thing... I can't update AT ALL... every time I try to check for updates it gives me error code 80004002. I don't know what to do, this has been driving me absolutely insane ever since this problem showed its ugly face.

If anyone knows how to fix this PLEASE let me know. I will worship whomever can get around this BS. :C

EDIT: Also - I'm running Vista Ultimate 32-bit, and yes it's a legit copy.

Answer:[VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0

You install is gone south. You will have to backup and do a fresh install.

Almost all of the suggestions i am seeing say the same thing you said you tried. There is this solution that has about 5 or 6 different .dll's to re-register have you done all of them?

Re: Windows Vista error code 80004002 - TechNet Forums

From a couple of other sites they have returned results of RAM or CPU overheating. So have your run Memtest86 to test your RAM? There is a suggestion to try this app out as well:

Download Dial-a-fix - Dial-a-fix is a collection of known fixes which addresses issues with Windows Update, Microsoft Installer, and more - Softpedia

That might help you. There is also this solution that i have found:

Go to Start, run, type services.msc <hit enter>
Make sure that COM+ Event System is set to Automatic and is started, and COM+ System Application is set to Manual, and isn't started.
Then - download and install the update from here manually: When you use Automatic Updates to scan for updates or to apply updates to applications that use Windows Installer, you experience issues that involve the Svchost.exe process (WindowsUpdate Agent)
You will probably have to run the above software with the /wuforce switch.
Change to the directory that the update resides in (after you have downloaded it) from a command prompt - and type:
WindowsUpdateAgent30-x86.exe /wuforce <hit enter>
That might help. That is about all i can find right now. Ho... Read more

9 more replies
Relevance 20.5%

Updates regarding to error code 80240020
After having Upgrade Windows 10 Home failed installation error code 80240020 in Windows Update history (about 23 failed) starting August 1 through August 4. I now have the Upgrade to Windows 10 and Get started button in Windows Update.
I also notice message in Get Windows 10 app right next to OK, notify me ready button there's a message about They are working hard with partners to make upgrade better Install anyway link button style underneath that it display (not recommended) something like that but I don't exactly remember the exact message because that message is now gone when i close the Get WIndows 10 apps.
I also did this before turning on my computer remove the HDMI cable that I always use and use the VGA instead. It might just be a coincidence

Answer:error code 80240020 It means wait for the upgrade to notify you or they fix that error.

I used the media creation tool to get around the same issue, worked flawlessly and let me install without hiccups.

2 more replies
Relevance 20.5%

I am trying to install the free version of AVG on Windows XP and keep getting the following message....
Error: Action failed for file avgmfx86.sys: starting service....
Error 0x80070002

does anyone know how to fix this?


Stephanie Boulton

Answer:Error: Action failed for file avgmfx86.sys: starting service.... Error

Are there any other antivirus or antispyware programs installed? I have found that that will cause this service to not start since multiple antivirus softwares installed can cause problems.

Also, another option is to uninstall/re-install AVG.

1 more replies
Relevance 20.5%

My system (XP Pro) has been doing some aggravating things of late like half a window loads, sits, finally other half will load, mouse just doesn't seem to do anything so you click (whatever) again and 3 minutes later 2 of whatever will finally open... just annoying crap really! A few days ago comcast went off and I had to unplug modem, wait, then plug back up and restart system. I got a "Disk read error press control, alt, delete, to restart" error, tried that same thing so I shut down and when I turned back on it booted fine. I have since moved... just set up the system and am getting the same error except this time shutdown/restart isn't working ( The OTHER problem I realize is this... this is a tempory move! Most everything I own is in a storage unit, boxes to the back, furniture to the front and guess where my disks are? Right! I put printer, shredder, disks, everything I didn't just HAVE to have in the storage unit. My XP CD is in there SOMEWHERE. It is NOT an option to find it... Can anyone offer ANY help at all?

Answer:Disk read error press control, alt, delete, to restart ERROR! Please HELP!

Sounds like you need to run chkdsk /r from the recovery console on the XP cd. I had a similar problem and did not have the XP cd.

Had to borrow my daughter's XP cd to run the recovery console. Do you know of someone that would be willing to let you use their cd?

2 more replies
Relevance 20.5%

Please i need help,if any qute guy please help me!
When ever i open windows a message appears saying
The application failed to initialize properly error code(0xocooooo5)
It also happens when i try to right click trying to open properties.
This is the hijack log file.

Deckard's System Scanner v20071014.68
Run by Nicole Collett on 2008-08-08 10:43:27
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

-- Last 5 Restore Point(s) --
85: 2008-08-08 14:34:20 UTC - RP1055 - Deckard's System Scanner Restore Point
84: 2008-08-07 16:33:46 UTC - RP1054 - RegCure Backup
83: 2008-08-07 11:50:18 UTC - RP1053 - System Checkpoint
82: 2008-08-04 21:22:28 UTC - RP1052 - Installed Java(TM) 6 Update 7
81: 2008-08-04 20:59:53 UTC - RP1051 - RegCure Backup

-- First Restore Point --
1: 2008-07-29 00:32:10 UTC - RP971 - Software Distribution Service 3.0

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-08-08 10:45:51
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS... Read more

Answer:Error message,application failed to initialize properly error(0xoc0000005)he

Hello and welcome to TSF.

Sorry for the delay in reply. If you still need assistance, please post a fresh log as it has been a while since you posted.

15 more replies
Relevance 20.5%

We are backing up mailboxes on an Exchange 2007 server and have recently started seeing a backup error on one mailbox out of about 25.

T-597: PtSend: cmd MbeF/msg RdBg: byte count 1041 exceeds maximum of 1024
Trouble reading files, error -523 ( service transaction error)

Anyone know what this means or what we can do to resolve it?

Exchange is on a different server than Retrospect. We are running Exchange 2007 with the latest service packs and updates. Retrospect is version 7.7.620 and the server with Exchange has client version 7.7.114. Let me know if you need any other information. Thanks.*

Answer:Solved: Trouble reading files, error -523 ( service transaction error)

How big is that mailbox (both size & item count) & is it significantly larger than other mailboxes in the environment?
It might be worthwhile to move the mailbox to a new database just because if there is any corruption, it'll sort it out. The other option would be to then run an isinteg but that would affect the entire database.

Try to look at the answer here:

2. I was rescued by it:
EDB Repair Kit
This Exchange EDB repair software is the only tool required for comprehensive, fast and cost-efficient recovery of Exchange server data after serious data corruption accidents.

For more information:

Hope this helpful.

1 more replies