Computer Support Forum

Thermal Event Shutdown

Question: Thermal Event Shutdown

I boot system. I sign in.....system shuts down all by itself. When I re-boot it tells me it failed to to "Thermal Event" and tells to be F1 to continues.

What is "Thermal Event"?

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Preferred Solution: Thermal Event Shutdown

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Answer: Thermal Event Shutdown

Hello,

It basically means that your system overheated and shut itself down so as not to damage any components.
Reasons for this range from dust on the heatsink or a fan not spinning to heatsink not being seated correctly.

What is the make/specifications of the system and roughly how old is it?

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OK so for the last week or so my pc has been cshutting off at random times and then on reboot indicating that there had been a thermal event. The fan on the CPU is working and the computer often shutdown immediately following start up (before there would be any chance for it to get too hot) I have run Advanced Systemcare free SInc I got it along with AVG Free. When I started noticing problems I also downloaded Ad-Aware and MalWareBytes. All systems run clean, but performance still sucks. Today I get the Thermal event Shutdown message again and when I look at thr event log it shows that my memeory was reduced on Oct 14th. I decide to try to go back to a restore point, and coincedientally the last restore point is Oct 14th. I run system restore, and the restore application comes back and tells me that it can't restore the computer to that day.

There is too much coincidence to make me think that nothing is happening, but I'm not PC savvy enough to figure out on my own. PLease help. Hi Jack this logs below
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:18:42 AM, on 11/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS�... Read more

Answer:Thermal Event Shutdown? HiJack this Logs

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System : Dimension 3000 Hello, i'm having a problem with my Mother's computer. It is shutting down (completely powering off) and will not come back on for several hours, sometimes days. When it does power back on, before booting into windows, i get an error message that reads: Alert! Previous shutdown due to thermal event. I do not know what the problem is, both the case fan and power supply fan work properly and i have removed all of the dust from inside the case, including from the cpu heatsink. The case is not missing any expansion slot covers either. When i check the logs in the bios nothing is showing up at all. The computer is out of warranty and i'm stuck on what to do? thanks.

Answer:Alert! Previous shutdown due to thermal event

jholty
Have you checked, that the front panel air intake is clean?
Open the case and check that both the processor and chipset heatsinks are still firmly attached to the motherboard.
Bev.

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Hello, my dell precision t3500 started showing symptoms of bad Heatsink since december 2015.  It has been restarting several times and showing "Previous shutdown due to thermal event.".  In the first few weeks it used to shutdown like twice a week. Currently i get a lot of shutdowns. I can't use my computer for 3 hours, it shuts down at least once every single hour. 
What i've done so far....(My solutions)
I rubbed off the heat sink compound between the processor and heatsink and applied new heatsink compound. This didn't help.  The computer was still shutting down due to thermal events.
I read on a forum where someone was having a shutdown problem just like me and a dell expert advised him to upgrade to the latest bios. I was running the latest bios at the instant when my computer started shutting down due to cpu excessive temperature. I tried downgrading the bios from A17 to A14, now the computer would stay for 3-5 hours without shutting down. Downgrading didn't help either.  I know that the old bios had a greater temperature threshold and that's the reason for the computer staying longer before detecting a excessive cpu temperature than in the A17 bios version. Ok, so processor upgrade/downgrade didn't help either.
i wen't out to a computer store and bought a new Heatsink for my dell precision t3500, i removed the old HeatSink and replaced it with the new one. The computer booted just fine, stayed up for 3 hour... Read more

Answer:Dell Precision T3500 Shutdown due to thermal event

What's the actual full error when the thermal event occurs?  Usually there are multiple temp sensors on a machine - does error say which one is causing thermal event?
I'd see what all temps actually are and monitor them.  What does HWMonitor or HWiNFO (Sensors window) say temps are when system is idle and under load? 
What CPU are you using?  Thermal shutdown threshold within a CPU is often around 100C, which usually is pretty hard to hit for a desktop (as opposed to a laptop). 
What heatsink compound are you using?  Is it making good contact but thinly applied?  You can check this by removing the heatsink - compound should be pressed out and thin enough to "see through it' evenly across surface.  A thick application has poor thermal properties because thermal compounds are much poorer conductors of heat (~8 W/mK) than copper (~400 W/mK) or aluminum (~200 W/mK).
I'd also check for dust/blockage on case air intakes and fans (including the PSU fan) - this can cause poor heat removal from the case and resulting heat buildup.

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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS

Can someone help me Please!

Thank you
 

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Try clearing the event log. Instructions from a Dell support forum:

Start the system.
Press 'F2' to enter System Setup.
Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
Highlight 'Clear System Event Log' and press the 'Enter' key.
Press the 'Esc' key twice to restart.
 

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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS



Can someone help me before I call Dell because it is the client machine!

Thank you

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Check for excessive dust and proper fan operation. Sounds like it is overheating and shutting down.

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About 2 days ago, my computer started randomly turning off and on. I would enter my password and it would load windows and run fine. As of yesterday it shut itself down and after I entered my password, it would give me that message. I would choose "Run Windows normally" and it would go to the screen with the Windows logo with the loading bar underneath of it. The loading bar doesn't have the scrolling green light though, and it just sits there. Any help is greatly appreciated.
 

Answer:"Alert! Previous shutdown due to thermal event!"

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My Product Name is HP Pavilion g6 2301 ax Notebook PC Operating System : Windows 8 64-bitProcessor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz Promblem is since from 2 months my pc is making Shutdown Automatically and the immediatelywhen i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally. so i willing to have a better solution for solving this Problem by further problems.and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?what to do by escaping or to solve this problem. waiting for your Communication

Answer:Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED...

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.


Troubleshooting an Overheating and Auto Shutdown Issue
http://support.hp.com/us-en/document/c03904182

Reducing Heat Inside the PC to Prevent Overheating:
http://support.hp.com/us-en/document/c01657439

 

If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
 

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I have a Gateway E-4100. Seems to shut down due to a thermal event. The fan does not work. Replaced the original with a refurb. Still does not work. Cleaned up the old paste and added some new. No luck. Aybody have any other ideas?
 

Answer:Thermal Event - no fan

Can you elaborate some on this? Does the new fan not work, or does the computer not boot with the new fan installed and spinning?

I am lazy tonight, is that a laptop or a desktop? Can you get into the BIOS?
 

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Question: Thermal event

My dell keeps on shutting off , It just goes off no warning , Then once i boot it back up , I get the computer has been recently shutdown due to a thermal event , Press f1 to continue f2 to enter setup.. I checked the fans thinking the CPU wasent getting any air , And they are all working fine... any help here i would love!

Answer:Thermal event

With no model # we are just guessing, but I would say that the fan has failed at some point and the CPU got overheated. You may either remove and reseat the CMOS battery or reset the NVRAM, but I would change that fan out pronto!

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Question: Thermal event!

I have a Dell Windows XP which has crashed, when I switch it on it says previous shutdown due to thermal event! It then says strike F1 to retry boot, F2 for set up utility but neither works when I press them.
 

Answer:Thermal event!

What's the model name and model number of that Dell?

What's the 7-character "service tag" number on the sticker?

-----------------------------------------------------------

My guess at this point is an overheating issue.

When this occurs, the computer shuts down to prevent further damage.

-----------------------------------------------------------
 

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Question: thermal event

i turned my dell computer on and it say thermal event so it goes to were i can only push f1 to start in safe mood, safe mood networking and also start up normally and i tried all of them but it shuts my computer back off, so i took the fan and heat sink off and replaced the cement glue under the heat sink and the computer does the same thing were i cant get on at all! what do u recommend next!

Answer:thermal event

hopefully that was heat sink paste and not glue.usually you don't get a thermal event just turning on the pc. Could be a bad sensor or some other related hardware failure.You may need to send the unit to dell to get repaired.

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Question: Thermal Event

I have been battling a strange problem with my PC. It shut down one day and upon restart stated that it was caused by a thermal event. I pulled it apart and found the heatsink dusty but not horrible. I cleaned everything up and still had the same problem. Before changing the processor, an Intel SL6S5 3.06Ghz P4, I bought a new heatsink and a bigger fan and installed it. It worked for about a week and then quit again. I decided to change the processor, it worked a few days and then quit yet again. I then bought an identical motherboard with another processor and installed that. It worked for about 3 weeks and now it quit again, always giving me the thermal error! I am baffled! I apologize for the long intro but here is my real question. My PC is using SCSI Raid and I am not having much luck finding an upgrade motherboard that supports SCSI Raid. Can I pop a motherboard in there that has SATA Raid and make my hard drives work? I really need the stuff that is on those hard drives!! Sorry for the book I wrote, I hope someone can help!Frustrated

Answer:Thermal Event

are you applying thermal compound every time you replace/remove the CPU heatsink?

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Question: Thermal Event

I'm not sure I'm posting in the right place but I have a Dell Optiplex GX270 and last night it just randomly shut itself down, when i switched it back on it came straight up with this message:

Alert! Previous shutdown due to thermal event
Alert! Previous fan failure
Strike the F1 key to continue, F2 to run the setup utility

It seems the longer I leave the machine off, the longer I can get on without it shutting down, so I left it a couple of hours which gave me enough time to get on and shut it down properly and then left it overnight, when i switched on this morning it had the same message without the first line, and hopefully I have neough time to post this before it goes off again.

I'm baffled, totally. What should I do?

Many thanks in advance for any help offered....
 

Answer:Thermal Event

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Question: Thermal event

Hi,
I have had for the first time today, my PC shutdown due to a thermal event. I eventually got it booted, hence I could post this thread! I have done a bit of looking around and all I see are things about overheating and fans not working. My landlord had arranged for new windows to be fitted today and -Murphy's law - it was -3 today! Could the thermal event due to the PC like me getting darn cold and just needing to warm up? Please say yes, I can't afford a new motherboard and all the paraphanalia that will go with it - like graphics cards etc. I have an old Pc - it's a Dell Dimension 4600 so I suppose it could be old age!:cry
 

Answer:Thermal event

Apparently your computer made the hall of shame for the 10 worst computers
http://www.pcworld.com/article/129857-2/the_10_worst_pcs_of_all_time.html

the thermal event could be caused by, the power supply going, the CPU overheating because the thermal compound has dried up or one of the fans cut out.

Take the side off the computer so you can observe and hear. When the computer stops, it might give an indication a few seconds before - see if you notice any fans not spinning. If you can't catch what is happening, then it is a trial and error process to figure out what is causing the shut down.
 

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ello, 2 days ago i was on and then suddenly my computer shutdown on its own. when i tried to boot it back up it said "shut down due to thermal event." i tried waiting for a couple of hours to see if it would work. but it keeps shutting down in a couple of minutes. my computer is about 3.5 years old running on a Dell using windows xp home edition. Does anyone know whats happening? thanks.

Answer:"shut Down Due To Thermal Event."

Well..."thermal" implies overheating, I believe.First thing I would do...check the temperature in the BIOS after one of these shutdowns.Second thing...open the case, clean away all dust/debris...ensure that all fans are turning properly when the system is on.If it still overheats, I would consider replacing fans/heatsink on the CPU and adding fans for additional ventilation.http://www.tigerdirect.com/static/html/heatprotect.htmlLouis

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My wifes computer is periodically shutting down due to a Windows XP thermal event. Besides checking the fan for failure, vent clogging, etc. is there something else I should investigate?

Answer:Windows XP thermal event

Open the case blow out all fans with a can of compressed air, especially the heat sync. Start the computer and make sure all fans are spinning. Look at the label for the Power Supply Unit (PSU) and report the Make, Model# and Wattage. Boot into Setup (Bios) to PC Health or some such. And report the Temperatures, and +12V line for the PSU You may need to re-apply thermal paste between the Heat Sync and the processor

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My computer has started running REALLY hot (thermal event shutdowns) when trying to watch Flash videos. It seems others have been experiencing issues with the latest Flash being a resource hog as well. I posted in the malware forums and I think we can rule that out. I tried I8kfan (temps get 80+ C with flash videos running and fan on max, my processor has a 100 C T-junction) and it has helped considerably, but I would rather get to the root of the problem. Other than the heat issue, my computer has acted normal. The fan seems OK, so I'm afraid it could be a capacitor or a thermal paste issue. I can't get into that with my laptop, I afraid. Not sure what's going on, but I would definitely appreciate some help.
 

Answer:Thermal event shutdowns...

Hi

Are these Flash videos ones that are downloaded onto your PC or are they being viewed in a browser window?

Could you also give us some info on your Windows version and Service Pack as well as are all your drivers and Flash, Java Runtime etc versions upto date?

I would if you are using IE, try Firefox and load the Firefox version of Flash HERE and try the videos again.

As another thought, when playing the videos, disable your antivirus software first and see if that helps, you can also use Process Monitor to see whats using CPU % up when the videos are playing as this may help narrow down the offending app.
 

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Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

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Hi everybody!

I have an Emachines t3958. It has an Intel Celeron D 340. When I turn on the system, it says that the computer was previously shut down due to a thermal event. I have changed the CPU fan with a new one( even when te old one was working well) and cleaned up all of the connectors from the Power Supply, CPU fan and motherboard and every time I turn on the comp again it displays the same message and shuts down on its own. I have checked the PS fan and it is working perfectly as well. It also has an extra fan, so I am SURE it does not have anything to do with overheating.
I can not get into the BIOS either because it shuts down before it even gets there.
Any idea what coul be the problem?

Thanks for any help yo can give me!

Answer:emachines t3958 Thermal Event

Try clearing the cmos.

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My Intel based system automatically shuts down because of overheating. The thing is I don't know what else to do, so I need some help. Here is my system:
Mobo = Intel D915PCM
Processor = Intel 550 3.40 GHz HT 800 MHz FSB L1 1024K LGA775
RAM = Kingston 1GB DDR2 HyberX Ram
Video = Nvida 6600
Sound = Creative Live 24
Hard Drive = 160GB SATA Western Digital
Case = Antec 640B TAC
Fans= 3 fans full speed, 1 in front, 1 in bact, 1 directed toward processor mounted to the TAC. I choose Antec fans with the highest air flow specs, and it's not working.

Upon boot up without doing anything temp is around 170-180F. After a few minutes it gets to 195F and shuts down. Even if I don't open any software it heats up and shuts down.

When I try to reboot I hear beep-beep, beep-beep, and the system shuts off again.

The only thing I can think of doing is to add another fan as my case has four. The open one is located under the TAC.

I'm past frustrated and don't know what else to do except convert to AMD!
 

Answer:Thermal Event System Shuts Down

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My desktop is a Dell Dimension 4600c and lately I couldn't start it. The orange light on the power button is blinking and nothing happens when I press it. And at times when it would power on, I get a 'previous shutdown due to thermal event' message until recently it wouldn't start anymore.

Most of the times it wouldn't start is probably because of the air conditioner. The air blows directly to the computer and it gets real cold. So last time when it won't start I had to use a hairdryer to heat it up or put it out in the sun. But that doesn't seem to work anymore.

So my question is, is something wrong with the fan or the power supply?

P.s

1) I don't know if this is the place to post this
2) I really don't take care of my computer so let's forget about that.
3) Your suggestions and comments are greatly appreciated.
4) my location is Malaysia and the average room temperature is 30 degrees celcius
 

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Log Name:      SystemSource:        Microsoft-Windows-Kernel-PowerDate:          6/18/2016 4:00:05 PMEvent ID:      88Task Category: (85)Level:         ErrorKeywords:      (32)User:          SYSTEMComputer:      Umaish-TabletDescription:The system was hibernated due to a critical thermal event.Hibernate Time = ?2016?-?06?-?18T11:00:05.753907500Z            ACPI Thermal Zone = Display Board Sensor            _HOT = 3312KEvent Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />    <EventID>88</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>85</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000020</Keywords>    <TimeCreated SystemTime="2016-06-18T11:00:05.759215000Z" />    <EventRecordID>1281</EventRe... Read more

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Howdy
I've been researching Event ID 89 Kenrel-Power ACPI Thermal Zone, which a lot of forums are linking with sleep issues.  To me this reads like a CPU thermal event triggering a protective shutdown.  I'm curious what connects this event with
sleep issues.
I would also like to verify that the _PSV is a measurement in Kelvin at the CPU.  Does anybody know that for sure?


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2013-01-21T11:16:06.857
Event ID: 89
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Jacob-Y470
Description:
ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.
_PSV = 400K
_TC1 = 2
_TC2 = 5
_TSP = 1000ms
_AC0 = 343K
_AC1 = 328K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 400K
_HOT = 400K
_PSL - see event data.

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Help!!!  My VGN-FZ21Z doesn't start up after thermal event (guessing).. When I press the power button nothing happens (even the power led isn't activating)..  I hope and think that it is not a broken mobo (I had an Acer laptop that had a broken motherboard but the backlogjt and the fan did work on that one).. Please respond soon!!

Answer:Sony VAIO VGN-FZ21Z not starting up after thermal event

If you have a multimeter, Id check to make sure the laptop power supply is putting out power. If the power supply has power at the jack then remove the laptop battery and try to power it with wall power and no battery installed. If it still doesnt work then its either a damaged power jack or main board is dead. *Voltage output measured at power supply should be close to that of which its rated for such as a 19VDC power supply at 18.5VDC etc. If its only 6 volts output then its too low to charge and power it for example.This laptop is a core 2 duo and isnt worth investing much money into it beyond a power supply replacement if the power supply is bad or battery of battery is bricking the laptops ability to boot. A main boards cost would likely be upwards of $50 if you do it yourself. A computer shop + parts if a main board you would be paying the cost of a cheap low end laptop new to fix this old one.

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Help!!!  My VGN-FZ21Z doesn't start up after thermal event (guessing).. When I press the power button nothing happens (even the power led isn't activating)..  I hope and think that it is not a broken mobo (I had an Acer laptop that had a broken motherboard but the backlogjt and the fan did work on that one).. Please respond soon!!

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the item below keeps appeating in the event logthe driver referred to below IS the most current in the HP driversi have uninstalled and reinstalled driver with NO change in error loggingAny advice? Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERRORDPTF Build Version:  8.1.10605.221DPTF Build Date:  Oct 23 2015 12:24:15Source File:  ..\..\..\Sources\Manager\WIDomainPowerControlCapabilityChanged.cpp @ line 63Executing Function:  WIDomainPowerControlCapabilityChanged::executeMessage:  Unhandled exception caught during execution of work itemFramework Event:  DomainPowerControlCapabilityChanged [19]Participant:  TCPU [1]Policy:  Passive Policy 2 [2]Exception Function:  Policy::executeDomainPowerControlCapabilityChangedException Text: Could not find client in directory. log name: applicationsource: DPTFevent ID: 256level: error

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Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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Question: Thermal Shutdown

computer shut down due to thermal something or other, both fans are working properly and it has been blown dust free. Pages are once again opening slowly or freezing, flavalee has helped in the past: HJT, MBAM, %temp%, C:\Windows\temp, and computer was fine once again, Now it is back again, ie, slow and freezing and then yesterday the shut down due to the thermal thing.
I have 2 HD's Disk C 19.0GB Total Used 13.6 Free 5.37
F 37.2GB Total Used 21.5 Free 15.7
Windows XP Pro Version 2002 SP 3
what would happen if I were to swap out Master to Slave and vice versa? I guess I'm trying to determne if C Disk HD is going bad or not or is this just a really bad idea on conjured up? Thanks for your help,Tim
 

Answer:Thermal Shutdown

If your not comfortable around the inside of a computer here's the answer.

Take your computer to a repair guy, have him remove the heat sink and fan from the main processor, clean out the dust that has collected in the processor side of the heat sink, you can't remove this dust topically, it's embedded deep in the heat sink. You also have to replace the silicone heat transfer paste between the heat sink and the processor or you'll cremate the processor.
 

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Question: Thermal Shutdown

My PC runs flawless for approx 30 mins +/- a few adn them shuts off completely. It wont start backup until you wait approx 30-60 minutes. Does this sound like an overheating power supply or some other component???

Answer:Thermal Shutdown

Could be CPU, heatsink could be full of dust/fluff, heatsink fan could be breaking down, if you haven't done any housekeeping on your PC lately you might want to look there first...

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Question: Thermal Shutdown

Hy Everyone!I hope all of you people are fine and doing well..My problem is When i Start my computer Everything working fine except laptop Screen ..When I shut down and restart same problem happen again and again after few attemps a Note appear"Themal Shutdown Occur and Sysem temperature is 90 D Now its working Normaly Press Enter To continue" Then Its Work normaly While working sometime its mouse stop working and when i move it start Zome out then I have to restart my computer to solve this problem..How can i Solve these problem Plzz help me ...Thank YouSystem Properties are given belowProcessor:: Intel Core(TM)I3-2370M CPU @ 2.40 GH 2.4 GHRam:: 4 GBSystem Type:: 32 Bit Operating SystemKind Regard:Rana Shakeel 

Answer:Thermal Shutdown

Please restore Bios Settings to System Defaults". By pressing F10 and reseting the bios settings, unchecking the "Keep Fan On" menu option then that turned off my fans off mostly.and also we need to try updating the bios, please help me out with the product # of the unit please.RegardsSATISHP4 Click " Thumb's up " icon if the question is answered/resolved.

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Question: thermal shutdown

Is it at all possible to revive a desktop when it displays the "thermal shutdown" error? This happens at startup so I cannot use the computer at all. I tried pressing F8 and went through it but really didn't know what to check for and thats as far as I got. P4 Windows XP Pro 512 Mb RAM 80 Gb HD. Please help ... many thanks.
 

Answer:thermal shutdown

Thermal shutdown usually means that some system component knows that it is getting too hot and shuts down before heat damage can occur. Open up your computer (Make sure you are grounded) and get as much dust out of the fans/heatsinks as you can. Leave it open, make sure there are no pets around or anything that could fall in, start it up, make your way into the BIOS, go to the "System Health" screen, and write down the temperatures that you see (and what they match up with). Post them here.
 

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I am using HP 431 and everytime i am using media players like VLC or  KM player, my laptop cudnt support the processes running and it goes to hibernation state stating " your battery experienced an issue, window is goint to hibernation". I tried using a different battery but still its of no use. Moreover when i am running these kind of applications they are using up a lot of memory space which isnt normal during its normal use.Please tell me what to do? Its causing me a serious problem.

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Hi I need help , my frind he bought HP laptop probook 6750d , second hand , the laptop boot for 20 seconde , and then give error message  and shutdown Thermal shutdown occurred.The system has detected that your notebook pc was put into hibernation or shutdown to avoid overheating. The system is now operating normally. Overheating may occur if the cooling vents are blocked or the operating temperature exceeds the specifications. The notebook should return to normal operation once the situation is resolved. System temp (90D). I had cleand the fan and change ther heat sink paste with the new paste , but no suscses to start up the laptop .  any Idea to reset the thermal counter ? or any seolution .see the attachment photo  Thanks 

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I experienced thermal shutdown, twice!!Within 5-10 minutes of starting Duke Nukem Forever Demo, I had W520 shutdown and in both cases I had laptop sitting on TARGUS external dual cooling fan.  The second time I had Lenovo Turbo Boost+ ENABLED while laptop was placed on external cooling fan. Anyone brave enough to try Duke Nukem Forever? It will fry your system up before you can grill 2 slices of bread in your toaster owen. What kind of genius would put CPU and GPU right next to each other and connect to a single fan? On Mac Book Pro, the GPU is located on far right side and CPU is located on far left side.





Thinkpad W520, 2720QM, Crucial SSD M4

Answer:W520 Thermal Shutdown!!!

Shall I list the other "engineering" choices that define this crew?  They starting to turn into an impressive list.

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thermal shutdown occurd message starting time

Answer:over hitting thermal shutdown occ

Hi @ajeet-kumar,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer over heating. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Here is a general document to Reducing Heat Inside the Laptop to Prevent Overheating. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Hey Ive had this laptop for two years and didnt have this problem a long time ago but ive had this problem for almost a year now the computer shutsdown every 10 minutes and displays a message saying thermal shutdown  and i have to wait about 10 mins before turning it back on and i cant doanything onthe laptop withut it turning off , i aready cleaned it it was never dirty, i put thermal paste on the processor many times, messed aroundd with the power management andput the processing power down to the lowest but still no luck can anyone help me plasse this **bleep** is frustrating 

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Screen says. Thermal shutdown occurred.The system has detected that your notebook pc was put into hibernation or shutdown to avoid overheating. The system is now operating normally. Overheating may occur if the cooling vents are blocked or the operating temperature exceeds the specifications. The notebook should return to normal operation once the situation is resolved. System temp (90D).Notebook model: Hp Beats Special Edition

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Hi, I need real help for my Laptop,I have HP ENVY M4 laptop having thermal shutdown isue started from last month,It seems cooling fan is not working,I did not hear any sound from fan.When I searched HP support suggested to update Bios version to SP29750,But I could not able to download it,Can you please suggest me how to solve this problem.Is anyone having this SP29750 Bios update problem?How to resolve this Thermal shutdown 90E on my computer? THank youVenu

Answer:HP ENVY M4 Thermal shutdown

Hi @Venu354,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer over heating. I will be glad to help you. Please look at the following documents.Fan is Noisy and Spins Constantly, PC is Warmer than NormalSystem Fan (90b) error message on startup if these document do not help, please use the following http://www.hp.com/contacthp and create a case for your issueand contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Suffered a thermal shutdown while browsing. I waited about one hour for my HP laptop to cool down. Signed in and after about 10-20 seconds the screen froze. Hours later the same problem.
What should I do?

Answer:Thermal Shutdown while browsing

Blow thru the vents with a bottle of compressed air as you can find in Home Depot. There may be a lot of grime blocking the airflow.

If that does not help, you will have to check the CPU cooling system. Your case is pretty extreme so something might be on the blink.

Also, if the laptop is vented to the bottom (and not to the side), make sure that nothing blocks the vents - e.g. a pillow on the couch.

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i plugged in a faulty flash drive in the usb and the computer shut off right away.The system is the Micro Tower Hp-dc5000 2.8 gig Process.
Win-xp Pro Sp3 32bits
i tried several things including the blow dry heat trick,well at some point i got the system to power up the 2 fans and that's when i got a red power button blinking 3 times pause and then again 3 times.I checked the the code at HP support and that indicates THERMAL PROCESSOR SHUTDOWN,i have tested the power supply on another board and it works fine. need a solution pls.
 

Answer:thermal processor shutdown

i know this might be stating the obvious..but have you taken the flash drive out of the usb slot then restarted?
 

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when i browsing in plugged in mood  Randomly occurs Thermal Shutdown.I never faced any problem like that in on battery .NB:all driver +BIOS updated. allready applied power paln settings like sleep after settings or related. form cmd i allready tried powercfg- h off . but it remain same.please help -- 

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It has been just a week after getting my new laptop it has stated to thermal shutdown the base becomes too hot to touch i logged the cpu temperatures it reaches 100c but gpu is cool below 60c . this shut down happens when i play games even very light games i face this problem . i had done a clean install of windows 8.1 and i updated all my drivers and bios from the lenovo site. Please help its frustrating its a new laptop.  
 
 
Moderator comment: Please refrain from bumping your thread(s) / post(s) more frequently than 3 days. Doing so, unfairly, pushes other members' threads downwards. Bumping post(s) removed.













Solved!

Go to Solution.

Answer:Lenovo Y50 thermal shutdown even if i use cooling pad

Hi Zany,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with system overheating in your Lenovo Y50 laptop.
                                 
Try to enable the turbo boost in energy manager and check for the issue.
                               
Try to clean the ventilators if possible.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S              





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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my laptop was always having a thermal shutdown and having difficult to boot the screen i need help as fast as you can

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Hi all,I am running an Intel Atom motherboard E74516-001. It is one of the early 64 bit dual-core Atoms with low power consumption, and no fan required - just has a large heatsink.Today, after a couple of years of running fine, it just decided it is not going to boot. I was able to get into BIOS a couple of times and the hardware monitor says it is running at about 33 degrees Celcius, which to me does not seem to be hot enough to be triggering a shutdown, but when I try to boot Windows it always shuts down within a few seconds with an error saying that the thermal protection has been tripped. Now it won't even stay on long enough to get into BIOS before shutting down.Is there any hope for this motherboard, or is it to the recycle bin for this one?Thanks!

Answer:Thermal Shutdown with normal temperature

No. Rather that junk it - ruin it!I mean that if you are going to toss it, take a chance and try to  fix it. Locate the thermal shutdown sensor and replace it with something.But if the sensor is in the CPU, you can't fix it.What did you use for thermal compound? If you used toothpaste,iIt has to be replaced every three years.

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Well just recently. I was sitting there letting aim run. I went to use the bathroom and my pc was off. I was like huh. So I left it off that night I didn't need to get on. Well when I did turn it on, it brought up this error/alert.

Alert! Your computer has shutdown due to a thermal error.
Press F1 to continue or F2 for system setup.


Well I didn't quite understand what was going on. I pressed F2 checked everything out and I was fine. Well then a little after that maybe I think it was the next day it did it again. Well I then pressed F1 and now it happens while I am sitting here. In order to get my pc to turn on this morning alone I went to that screen 6 times. So I cracked open the machine, and cleaned it all out. Thinking maybe my fan wasn't spinning enough. Nothing was wrong. VERY little dust so I don't quite understand. Anyone have any suggestions. Because this is scarring me. I am kinda starting to believe it maybe my battery. I had to change it once already because it dies really easy.

Please help!!!

Drew
 

Answer:Alert! PC shutdown due to Thermal Error?????

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iam a SFX artist if i put any render in maya it will render but suddenly system shutdowns Plz Help me with this problum

Answer:Thermal Trip Error system shutdown

This is not an XP operating system problem. Go here for help: http://download.autodesk.com/us/may...

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Found my T3500 had shut down. On start-up, got thermal shutdown warning. Once I logged into Windows 7, fan started running at max RPMs and soon shut itself down again.
Opened the case, cleaned the fan grates (there was a moderate amount of lint).
Left the case open, started up again, fan at max, but CPU temp app indicates normal (under 50C) temps. Does not shutdown, but did lock up eventually.
Started up again with fan disconnected. CPU temps normal, but locked up fairly quickly.
Seems like it's whatever is controlling the fans, not actual overheating. OTOH, still locking up with fans disconnected. Any suggestions? Thanks!

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Dear sir,My laptop HP 430 has started producing beep sound while switching ON from 3 days....Earlier it was having a problem of thermal shutdown.Laptop used to get heated.My laptop is not in warranty.Please feel free to tell the the service charge for the repairment of my laptop.What is the problem with my laptop?Suggest me the solution for it.In my laptop I having many important data's.

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I recently swaped out a power supply to replace a broken one in another computer. Now this computer has no power supply, but I have another spare ATX that fits, so I screwed it into the computer, powered it up, and it works. Except after like 3 mins the fans seem to die down. After another minute, the computer gives a "Computer shutdown due to thermal events" error. Does this mean I put in the wrong type of power supply? Is the fan messed up?
 

Answer:Power supply causing "Thermal event error"?

It probably means it is not sufficient power or is dying.
 

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Hello...
I have a Dell Optiplex GS270 that is giving me a "shutdown due to a thermal event" error and then will not boot before shutting down. The first thing I tried was a thorough cleaning with canned air and a damp sponge (where applicable).
No luck... just a repeat of above.
Next I checked the posts here and tried
"Start the system.
Press 'F2' to enter System Setup.
Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
Highlight 'Clear System Event Log' and press the 'Enter' key.
Press the 'Esc' key twice to restart."
Again... a repeat of problem.
Is my next recourse to replace the heatsink/fan or.....
Hate to buy parts I may not need.
Thanks for any help offered!
Jan
 

Answer:Dell PC with "Thermal Event" problems... PLEASE help!

By all means remove the heatsink and fan, clean them and re-attach with a little fresh thermal compound. Thernal paste can dry out and crack. It is then worse than none at all.
 

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Question: Shutdown Event

Hardware: IBMPentium(R) 4 CPU 2.6GH1.99 GHz1 GIG RAMXP HOME VERSION SP3Error message I keep getting: "Event provider attempted to register query "%1" whose target class "%2" does not exist.  The query will be ignored."Explanation: "An erroneous dependcey for the class in the query no longer exists, a missing class definition."This has occurred with Firefox crashing, Internet Explorer crashing (not as often), other programs.  After rebooting, it usually runs a checkdisk and reinstates "orphan" files, or repairs corrupt files.In the viewer logs AVG anti-virus keep popping up prior to a shutdown event and I've heard somewhere that it's no longer recommended.  I know that every time I come back from the reboot, AVG needs another complete update.  It's as if information is being wiped out, so that computer can't make the connection and crashes.The User Action says: 1. Compile the definition for the target class into the WMI repository by compiling the class povider mof file.2. Reinstall the program.  Relevant mof files are automatically complied when a program is reinstalled.This is obvious being managed by the Windows Management (Inventory?)Anyhow, I don't know what an mof file is.  If it's AVG that's causing this, or it's a clash with other programs, maybe that's it.  I have some freeware: Spyware Guard, Spybot Search & Destroy, Spyware Blaster, F... Read more

Answer:Shutdown Event

I think your regisrty is locked so AVG can't complete a update. It sounds like it deleted or uninstalled some files and you regisrty is still pointing to them.Spybot Search & Destroy locks the regisrty. You can try to uninstall it and than try to run the update for AVG to see if it takes. If not than uninstall it and do a reinstall.Let us know how you make out.

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My 3 week old HP laptop is booting up and shutting down very slowly.Have tried all the usual cleanups and start up program disable stuff but it's as slow as ever. It's got AMD Turion x2 cpu and 2gb Ram surely it shouldn't be this slow?Anybody any idea? Event log keeps coming up with event log 100 on start up and event log 200 on shutdown stating both these processes are taking too long, but how do i fix it???

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Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

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Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

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.Windows 7 Ultimate
.64 bit
.Original System installed windows 7 home premim
.Came pre installed but upgraded to ultimate
.System hardware age? I bought this new 4 months ago yes reinstalled os from factory defaults using recover OEM windows & then upgraded with anytime upgrade to Ultimate

CPU AMD 1000 mhz X 2
Motherboard?
Power Supply?

Toshiba
Model Number C655D-S5200

Answer:Event ID 41 system shutdown

Hi -

No BSOD dumps are present in the zip file.

When does the system shutdown, e.g., gaming, video, etc...?

Check temps - Speccy - FileHippo.com - Download Free Software

Be sure to keep the laptop elevated for airflow.

Have you contacted Toshiba Support?

Regards. . .

jcgriff2

`

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Hello, I have an x61s running Windows Vista business (32 bit).  I'd like to be able to close the lid while the system is shutting down. That is I initiate a shutdown by selecting "shut down" from the Windows Start menu, and then I close the lid of the notebook, without waiting for the sutdown to complete. Problem is that closing the lid makes the notebook go into sleep mode, even if a shutdown has already been initiated. Does anyone know how I can avoid this, so that the system will continue to shut down even though the lid is closed in the process? That would be most useful, because when I decide to shut down my computer, I want to close the lid immediately.  However, if I close the lid during regular operation (not in a shut down scenario), then I don't want the system to shut down; In this case the system going to sleep following the lid close event is fine. I tried setting a "Lid closed action delay" of 2 minutes (in power manager, global power settings, advanced settings for the "lid closed" event), but this does not seem to work, the system still goes to sleep immediately after I close the lid.Message Edited by astra4 on 12-17-2008 08:22 PM

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Hey,

I recently had a random shutdown while using Google Chrome.

All I have is the minidump but no way to read it.

There seems to be no record of the crash in my event viewer.

I checked my ram, PS, HD and Gfx card and they all seem to be in working order.

This is a brand new rig that I built so I am thinking it's software related but I want to make sure.

What should my next step be?

Answer:Single Random Shutdown - No Event

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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My currently up to date windows 10 pro machine has been restarting very very frequently after I've left it for a goodly while, including nearly every night, and in trying to figger out why this is happening, I learned about this option, Display Shutdown Event Tracker. It's supposed to be in the Local Group Policy editor, but I do NOT see an option named that. I'm an admin on my machine, so I'm not sure why I can't see it, unless it's not there any longer? Moved? Who knows? I did locate the .msc for GP, and ran it explicitly as an admin, but nada. Someone had mentioned looking at the user32 events in the regular event viewer, but this is all I see there:

"The process C:\Windows\System32\RuntimeBroker.exe (LAPTOPNAME) has initiated the restart of computer LAPTOPNAME on behalf of user LAPTOPNAME\MyUserName for the following reason: Other (Unplanned) Reason Code: 0x0 Shutdown Type: restart Comment:"

Any thoughts anyone?

TIA
elaine

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I plug in a flashdrive, scan it, copy a few files, pull it out (it had 3 files on it, never have viruses. Never.). Windows suddenly decides to shutdown. Waited :30 sec, rebooted, logged in and went to Event Viewer>System and filter for 6008 events. Zero, no listings. Can't find anything in the past 20 minutes that looks like a shutdown.

What gives? How can Event Viewer not show the shutdown? How can I find out what the burp was? I've had no issues lately (since a new card in July), Windows has been flawless. I hate it when Windows does something like this and I can't track it down.
Thanks in advance for any interest,

Surviver

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I am running Windows XP-Home. All of a sudden when I want to shut down my computer I get a box that comes up and it's for "shutdown event tracker". I never had that before and I would like to just be able to select either shutdown/restart/etc. not having to put in why I am shutting down.

What I read is that this was originally for Windows 2000 but in Windows XP this was shut-off. If that is so - why do I get that pop-up?

In the help area this is what I found:
"On Windows 2000 Server products, you will be prompted to supply information regarding why you are shutting down or restarting the computer. This feature is turned off in Windows XP."

How can I get this turned OFF?
 

Answer:Shutdown Event Tracker Question

How to enable and disable Shutdown Event Tracker
1.To open Registry Editor, click Start, click Run, type regedit, and then click OK.

2.In Registry Editor, navigate to the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Reliability

3.Name:ShutdownReasonUI
Type:REG_DWORD
Value:1=enable;0=disable
 

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This appears to be a general issue with windows 10, I always get the following errors on shutdown:

The VMware Workstation Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

The User Data Access_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The User Data Storage_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Contact Data_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Sync Host_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

I suspect the Event ID 7031 Service Control Manager errors occurred initially in windows 8.1 upgrade and was resolved by Microsoft. It looks like the problem is back especially with the new windows 10 services (with the exception of the VMWare Workstation server)

I suspect this error also affects shutdown/reboot times.

Ideas anyone how to resolve this

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Hello. First of all, I didn't know where to post this so I chose Win7 because it's what I use.

OK so this problem started about a month ago, but now it's becoming more frequent than ever. What happens is, as I'm chilling on my desktop PC, it just shuts down spontaneously, and here's the thing, since I don't have a restart button, I can't restart it, the monitor goes black (no BSOD) and even if I hold the power button too long, it won't shutdown. The only way to shut it down is to remove the power supply cord (which of course could lead to corrupted hardware, data loss, etc).

Now this mostly happens when I play games with high demanding hardware. So for this reason, I'm monitoring the CPU heat and it seems fine. Max temp goes to about 51C. OK I am now gonna post dxdiag info so you can examine all my PC specs, if you need anything else, just say so.

Thank you very much in advance!


Code:
------------------
System Information
------------------
Time of this report: 1/7/2011, 03:11:27
Machine name: TONI7
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell
System Model: ixtreme M5120
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1661MB used, 14719MB ava... Read more

Answer:Event ID 41 Error - Spontaneous Shutdown

Update Realtek HD audio drivers - http://sysnative.com/0x1/DriverRefer...l#RTKVHD64.sys

See if update available for NVIDIA GeForce GT 230 drivers - http://www.nvidia.com/Download/index.aspx?lang=en-us

" " Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller - http://www.marvell.com/support.html

Try these 3 places for additional information -

1. WERCON -
START | type view | "View all Problem Reports" | 2x-click on line item for additional crash info

2. Reliability Monitor -
START | type perfmon /rel

3. Event Viewer -
START | type eventvwr.msc | Custom Views | Administrative Events

Regards. . .

jcgriff2

`

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Hi there,

I have had this PC for about three months and this is something that happens about 3 times a week. I'll come into the room and try to get it out of sleep mode, and then realize it has shut down yet again. When I check the details, here's what I get. I'm not a computer technician but it would be great if someone could take a look at this and see if they can determine the cause.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006E47060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8004DF4C10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040110-43680-01.dmp
C:\Users\Miseta\AppData\Local\Temp\WER-72649-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:BlueScreen event and random shutdown

Hello Welcome to SF,

Please post us the Dump file http://www.sevenforums.com/crash-loc...d-problem.html

Good Luck,
Captain

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Got these on my shutdown last night, I don't think I have got them before. What are they exactly?

The NgcCtnrSvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation.To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
The Microsoft Passport Container service failed to start due to the following error: The service did not start due to a logon failure.

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Windows 10 64 bit, latest version, is working fine on my Toshiba i7 laptop with 8 Gb ram. But I have problems with shutdowns when I click on restart. It seems to take far too long to shutdown. I am not sure how to find out why but when checking out the event viewer, I found several shutdown errors (some critical and some warnings). So I got the following screen shots (not sure how I got there) which seem to reveal several errors during shutdown. When I click on the web link I get a non working website.

Question:
1. How do I find out what is making shutdowns so slow when I click restart? (I "think" Shutdown seems faster if I just click on shutdown instead of restart)
2. What problem do these screenshots of error indicate and how do I fix them?
Thank you
Edit:
Got to those screens: Control Panel - Administrative Tools - Component services. Event viewer(Local) -Applications and Services Logs - Microsoft -Windows - Diagnostics Performance - Operational.

Here are some recent error screenshots which occur in both shutdown and bootups.
As can be seen this is a problem that goes back to 2016.

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I tend to run my computer 24/7, but within the last 3 days, I had my computer shutdown while I was away with an Event ID 109 with the following reason:






The kernel power manager has initiated a shutdown transition.

Shutdown Reason: Battery



Thing is, I am on a desktop computer, not a laptop with a UPS connected. And it is an APC UPS with Powerchute Personal Edition installed. Although this is a Windows 7 to Windows 10 upgrade with Powerchute Personal Already installed. Does anyone know of a reason why Kernel-Power is shutting my computer down for this battery reason?

Answer:Windows 10 Pro Desktop Shutdown with Event ID 109

Hi:

Until someone more expert arrives...

What does the PCPE dashboard tell you?
Are you hearing any beeps from the APC UPS?
How old is the APC UPS?
Are you sure everything is plugged in and working properly, including the data cable from the back of the PC tower to the UPS?

Reason for asking: I had a relatively new APC UPS fail after only a few months several months ago.
It was under warranty and, after calling Schneider Electric, they RMA'd the whole unit (not just the battery), no questions asked. They sent a brand new one in 2 days.
(After many years of using their products, this was a "first". But I was pleased to find that they took care of it with zero fuss. The only chore was having to haul the old unit to the UPS store for the return shipment.)
Just a thought.

MM

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I have been encountering slow shutdown times on my desktop recently. I looked in the event logs to try and find some clue but they were not that helpful to the less than technically minded

1: EVENT_TCPIP_TCP_CONNECT_LIMIT_REACHED
I had a lot of the above that were listed both as information and warning

2: also W32time came up several time as both info and warning

3: NetBT came up several times - with
"the name MSHOME could not be registered on the interface with IP address xxx, the machine with the ip address yyy did not allow the name to be claimed by this machine.

The only hardware I have installed recently is a Belkin wireless card (whose problems I have posted elsewhere ) This may have something to do with it but I am not sure. Briefly my setup is a wireless laptop (no problems) and a wired desktop (which has been re-configured to run on wireless)

I am running Windows XP pro with SP2 on an AMD system with 2 gigs ram

I have run several virus checks and I run spybot regularly, I have a belkin router to connect through to my blueyonder broadband.

Any advice?
 

Answer:XP very slow shutdown - event logs

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I moved this post from general discussions where it got completely buried.

I'm sure every one of us is getting these errors in windows 10

This appears to be a general issue with windows 10, I always get the following errors on shutdown:

The VMware Workstation Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

The User Data Access_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The User Data Storage_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Contact Data_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

The Sync Host_Session1 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

I suspect the Event ID 7031 Service Control Manager errors occurred initially in windows 8.1 upgrade and was resolved by Microsoft. It looks like the problem is back especially with the new windows 10 services (with the exception of the VMWare Workstation server)

I suspect this error also affects shutdown/reboot times.

Ideas anyone how to resolve this

Answer:Event Log 7031 Errors on Shutdown

getting this also - on laptop and home pc

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Hi

Please can you help me a friends computer keeps having the BSOD mentioned above i have attached the required log if you could help

Cheers
Andy

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Problem 1
I'm not sure if this is a hardware or software problem, but I have a newly built computer and experienced some strange shutdown problems. When I shut down the computer it hangs for a couple of seconds before shutting down. It sounds like the secondary HDD start up, shuts down, starts up and shuts down again before the computer shuts down itself. This always gives me a critical warning in event viewer saying that the PC wasn't shut down properly.

Sometimes it won't shut down at all, and I have to use the power button on the case. The LED code on the motherboard always shows "D4" when computer won't shut down, which means "PCI allocation error - out of resources". HDD also makes power down/up noises. This problem I have had all since I built the computer, but after I did a clean install of Windows with diskpart, it happened that the PC would randomly shut down or enter hibernation mode with LED code "D3", which means "some of the architectural protocols are not available".

However, if I turn off "fast startup" I experience none of these problems. It happens that the PC won't shut down, just much, much more rarely. When that happens LED code shows "D5" which means "no space for legacy option ROM initialization."
What I find strange is that these codes describe problems that doesn't seem to have anything in common, but the LED codes are only from D3 to D5, which are right after eac... Read more

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BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

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Hello all,
The problem is I had an old Nvidia gforce 5200 agp graphic card and upgraded it to a ATI 9600 xt agp graphic card and probably after a week after the installation when I shutdown my pc I get an end now message .Net Broadcast Event Viewer 1.0.5 end now. The ATI card requires the microsoft framework to run which I already have since I use Visual Studio .Net 2003 with framework v1.1. I decided to download the free 2005 visual basic and C# express with framework 2.0 which I heard is allright to run side by side with famework 1.1 and now after the first week of the new downloads I have two end now message .Net Broadcast Event Viewer upound shutting down. These pop up messages are getting really annoying, and I have googled to try to find a fix but have found nothing beside trying the microsoft UPh clean which did not work. Any help would be much appreciated. Thanks in advance.

Answer:end now message .Net Broadcast Event Viewer on shutdown

anyone?

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==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

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So I've been in the process of putting together a HTPC. It's a little Habey 800B case with a ASRock E350-M1 motherboard running W7 64 bit. I havent had any issues with it while installing Windows or any of the misc programs (Office, MSE, XBMC, etc). But I recently turned it on in the morning and was going to let it run all day so that I could remote to it from work and work on it when I had a few free minutes. But when I got to work and finally got some time, it showed as being offline??? I figured that it had gone to sleep. So the next day I connected a monitor/keyboard/mouse to it, booted it and it showed that Windows had shut down unexpectedly. I selected the "Load Windows normally" option and then set the power options to "never" sleep. I attempted the same thing the next day, and again it was off when I tried to connect to it???

It took me a few days to get back to looking at it. After booting and messing around with it for a bit it seemed a bit sluggish and froze once, requiring a manual reboot. I checked the Event Logs and took as many screen shots as I could. I posted the screen shots below hoping that someone can give me some info from the Event log info.

Someone here at work suggested I search for the .dmp files to see if they would give any further info. Thanks in advance for any assistance.





This is the full text from the above User Profile Service error.


Also the last couple of times I manually rebooted, I got t... Read more

Answer:Event viewer info after a HTPC shutdown

Looks like a disk error to me. You had an error in your event log regarding a disk error, and you had a few boots that were disk related, too.
 

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Server 2003 has a Shutdown Event Tracker that requires that you "best describe why you want to shutdown the computer". It is on by default, but can be turned off using Group Policy.

Wonderful!

Somewhere along the way, one (and only one) of my XP machines (SP2 + all updates) acquired that same "feature". The Group Policy trick mentioned above has no relevance in XP, so I can't stop this event tracker that way.

Among other things, it makes a remote shutdown impossible (unless I use an RPC terminal). Besides, it's a pain to have to type in a reason (usually "Windows F%#*ed up again") when all I want to do is to shutdown or reboot.

If it runs as a service, I can't find it in either "Services and Applications" or in "Sysinternals Process Explorer"

And another thing!!! I can't find the logged events in the Event Viewer for Application, Security, or System.

If I could find it, I'd drive a stake through its heart. How do I kill the beast?

To prove that I've taken my meds today, here's a screen dump:

Askme nicely and I might explain how I got a screen dump of an XP computer part way into shutdown.

Thanks in advance.
 

Answer:Shutdown Event Tracking (XP, Not Server 2003)

Heres a couple of articles:

http://support.microsoft.com/kb/555541/en-us
http://www.tweakxp.com/article37489.aspx
http://searchwinit.techtarget.com/tip/0,289483,sid1_gci943320,00.html?Offer=w2k2
 

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Getting shutdowns approx. every other day. Every time gets BlueScreen event.
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

I am attaching the .exe zip file obtained by the DM log collector. Thanks much for your help

Got another unexpected shutdown with the event: bluescreen. Any help would be greatly appreciated.

Answer:Computer shutdown with problem event BlueScreen

Quote:
fffff880`02b62978 fffff880`047a9a9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xca9a


Uninstall BitDefender. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.

6 more replies
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==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

3 more replies
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I am running Windows 2000 workstation and need to get an audit report generated that documents when the computer shuts down. It will tell me when it is started (Event Viewer: Security) but not when it shuts down. Windows XP Professional will report both.

Q: How do I get W2K to record and report when it shuts down? Is it a registry setting? A local policy setting?

TIA.

--Bruce

Answer:W2K WS Event Viewer Shutdown audit question

Maybe this will help:

http://www.sans.org/resources/auto_a...#Audit%20Setup

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

2 more replies
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BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

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Hi Sorry for my english, I prefer German! My Notebook shut down automaticly after a while. The Notebook is running 7x24, but with low usage of the CPU and RAM. It does some jobs, like recording values from a connected sensor. After different running times, the Notebook shuts down. When I turn it on, it asks for Save or Normal Startup. I've read a lot in the Internet but I still got the problem. So these things I've tried: - System Scan with the Lenovo Tool. => No Errors, but BIOS didn't work.- Updated all the recommended things from that Tool- All updates from Windows Update- Manual Bios Update from 1.00 to 1.62- Set the Windows Power Settings from the notebook to High In the event results of W7 I can find under System for example: - Warnung Kernel-Processor-Power ID 37: Die Geschwindigkeit des Prozessors 3 in der Gruppe 0 wird durch die Systemfirmware begrenzt. Seit dem Bericht befindet sich der Prozessor seit 86400 Sekunden in diesem Status mit verringerter Leistung. - Kritisch Kernel Power ID 41: BugCheckCode 0, everthing is with 0 - Fehler Event Log ID 6008: Das System wurde unerwartet heruntergefahren - And many kind of Fehler Kernel-General ID 6. Some Ideas? Thank you


























Eventlog.zip ?781 KB

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

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My computer continuously shutdowns every hour or so without any warning. When the computer loads back up a message pops up telling me that I have had an unexpected shutdown. If I click on more information it shows me what the error was (I have the error message copied if you wish to see it) but it makes no sense to me.

I have looked around for a solution but my error message is different to everyone elses.

If anyone could help me with this problem it would be much appreciated, thank you in advance.

Specs:

OS: Windows 7 Ultimate 64-bit
Processor: Intel Core 2 Duo
RAM: 2GB
Graphics card: ATI Radeon X1600 Series
Previous OS: Windows XP Media Center Edition

Lee.

Answer:Unexpected Shutdown - Problem Event Name: BlueScreen

@ttran

Sorry, I will do that now.

Thank you

@Marvel Varghese

I am certain it's not the beta, I bought Windows 7 Ultimate.

9 more replies
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My HP laptop is overheating, FAN is very noisy. It says Thermal shutdown occured......System temperature(90D).

I have remove all dusts from air vents and heatsink,update BIOS and apply new thermal grease on CPU but problem still persist. Windows shutdown automatically after a few minutes. Is there any expert who can solve this issue. Thank you.
 

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Anyone have a part number for the heatsink Compound for the Cpu Grease? Also, can the little patches of heat sink putty be purchased as well for the video and support chips?

Answer:T60/T60P Heat Sink Compount (thermal Grease, Thermal Compound) Part numbers?

aftermarket one is okay, the OEM one is around 70 USD for 2 ml or something, not really worth it. 

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Anybody out there can tell me what this is supposed to mean ?

Noticed that after Windows is fully running, the monitor switches off and after a few seconds on again.

Below entry is about 25 minutes after booting the pc and Windows running idle.

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Logged: 12-11-2015 13:00:30
The process Explorer.EXE has initiated the shutdown of computer DESKTOP-ZZZZZZZ on behalf of user DESKTOP-ZZZZZZZ\username for the following reason: Other (Planned)
Reason Code: 0x80000000
Shut-down Type: shutdown
Source: User32
Event ID: 1074
Level: Information

followed by 4 entries
Logged: 12-11-2015 13:00:31
The Sync Host_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Source: Service Control Manager
Event ID: 7031
Level: Error

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Thanks
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I'm getting a trio of critical error messages in event viewer after each shutdown:

- "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

- "Windows failed fast startup with error status 0xC00000D4."

- "The previous system shutdown was unexpected."

The PC starts up fine and seems to shut down very fast - within 10-12 seconds, and there seems to be no issues with startup or shutdown. But when I stumbled onto these critical messages in event viewer I got concerned. What could be triggering this? How do I troubleshoot this? They are logged in event viewer after each shutdown/reboot.

Answer:Critical error messages in event viewer after each shutdown

Try turning Fast Start Up off in the Power Options Menu. Finding the option is a bit obscure. There are some known issues with this. It is on by default in Windows 10 and will trigger shut down errors.

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I just rebuilt with a new motherboard, new Intel 6600K, and new RAM. It's assembled on a table top rather than in the case. All other parts are from an earlier build but believed to be in good shape.

I went to sleep about 14 hours ago with my PC still running. I was doing a backup job that would take a few hours, so I just slept.

6 hours later I woke up and notice that the CPU fan is not spinning. Panic. I didn't know if the motherboard had failed, the fan had failed, or even if the PC was running. Nothing displayed on the monitor.

I shut down and rebooted successfully, getting the "Windows did not shut down properly error".

Looking at logs, I see that the backup job completed at 1236 pm and that the Windows shut down at 1237, one minute later. Coincidence? Maybe.

Windows Reliability History gives no info beyond mentioning the unexpected shutdown.

Event Viewer may have more info, but I'm not familiar enough with it to find anything useful.

Do you have any specific help on Event Viewer?

Also interested in any ideas you may have on the cause.

The local power company says there were no failures today in my area.

The PC appears to be working OK for the last 8 hours since I restarted.

The backup job did in fact complete successfully. All files were copied as expected.

I re-ran the backup job to see if the PC would shut down when it finished a second time. It did not.

The new hardware has less than 100 hours of time on it and I need ... Read more

Answer:Event Viewer help? Need to diagnose unexpected shutdown on new build

I would run a memtest with the new RAM.
RAM - Test with Memtest86+

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Hi, everyone! I recently upgraded from Vista to 7 Home Premium 64-bit on a month-old machine. The computer has been running 7 for several weeks, and this error just showed up within the last couple of days.

When I go to shutdown or restart, I get a screen that says Waiting for background processes to close. The screen is only up for maybe a second, with no list of what process needs to close. Then Windows shuts down normally.

I went through msconfig and determined that the RAID event monitor is the program causing the hangup. What does this mean? Has anyone else encountered problems with this? Is there any way to fix it other than just disabling the program in msconfig?

Any help would be greatly appreciated! I am very noobish and really don't know what to do here.

Answer:RAID event monitor causing problems at shutdown

Fill in your hardware specs with HWInfo32 and update your drivers with the guide in my sig. You need that app if you have RAIDED hard drives.

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