Computer Support Forum

Unreachable Folder After A Windows Reinstallation.

Question: Unreachable Folder After A Windows Reinstallation.


I recently upgraded my computer to Windws XP 64, and my "my documents" folder on my previous setup is no unavailabe. I have alot of data that i would like to keep, is there anyway that I can retrieve this data.

Once I click on the folder in the Documents and Settings folder an error window appears with 'Access denied'.

I would very much appreaciate it if someone could recommend some software to retrieve my data, or suggest omeway of bypassing this restriction.

Many thanks in advance


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Preferred Solution: Unreachable Folder After A Windows Reinstallation.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Unreachable Folder After A Windows Reinstallation.

Is it no longer available because it is lock or because it appears to be missing?

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Hi all. Sorry if this is daft.I have reinstalled Windows 98SE twice on my system each time renaming the file so at the moment i have three folders on my HD called C:\windowsC:\windowsaC:\windowsbI want to free up my space and I am 99% sure that it is OK to delete the two 'old' folders.But is there anythinig I should be aware of?Thanks in advance.

Answer:Safe to delete 'old' Windows folder>reinstallation

As long as you're not using the files in the folders it will be OK to delete them.

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I was trying to recover some lost files with recovery software, I came across something unpleasant - my partitions contain 'Found' folder that contains 'Found.NNNN' N for numbers, folders that contain files previously deleted with their filenames also remaining. I want these files cleared, the thing is, unlike $RECYCLE.BIN that can be accessed if you unhide system folders and such, these folders do not exist and yet recovery software finds them.

Can you tell me what application can erase these folders and files so that they do not appear under the recovery software? Eraser does not detect the folder as existent. It is something like ROOT\Folder\ but I don't know which erasing program can find and delete the whole folder.

Answer:Need to delete content in unreachable folder

These things are usually made by CHKDSK.

If you have a lot of them, I'd suspect a failing hard drive.

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After searchin microsofts help and support it appeared that i found my solution but their directoins were wrong, well for my system anyway. heres a grab from their site and my problem with it.


When you try to open a folder in Microsoft Windows XP, you may receive the following error message, where Folder is the name of the folder that you cannot open:
Folder is not accessible. Access is denied


This issue may occur if the folder that you cannot open was created on an NTFS file system volume by using a previous installation of Windows, and then installing Windows XP.
This issue may occur although you enter the correct user name and password.
This issue occurs because the security ID for the user has changed.
Although you use the same user name and password, your security ID no longer matches the security ID of the owner of the folder that you cannot open.

For example, although you use the same user name and password, you may no longer have permission to open the folder after you complete the following steps:

1. Before you install Windows XP Professional, you change the actual location, or target location, of the My Documents folder to another volume.
2. You format the primary partition.
3. You install Windows XP Professional.


To resolve this issue, you must turn off Simple File Sharing, and then take ownership of the folder:

1. Turn off Simple File Sharing: a. Click Start, and then click My Computer.
b. On the Tools menu, click Folder Op... Read more

Answer:Access Denied to My Documents folder after reinstallation of windows xp please help.

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Hi Guys,

My hard drive is partitioned and I have just reinstalled XP in C-Drive. My problem is that I had moved my 'My Documents' folder into the secondary partition and made it a private folder, after reinstalling windows I can't get into the folder. I get the 'access denied' message.

What can I do? Is there a way to unlock it? I have over 80GB worth of date stored there .



Answer:Can'r get into private folder after XP Reinstallation

You can try: How to take ownership of a file or folder in Windows XP. If you are running XP Home, you will have to boot into safe mode, and then log on with an account that has Administrative rights to have access to the Security tab.

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Recently, with the`help of some of the members here, I successfully reformatted my computer (a Gateway Pentium 4 running WinXP SP2) for the first time. However, after reinstalling and booting up, I was immediately made aware of several problems. The biggest problem I encountered is that there appears to be no audio whatsoever, just internal speaker beeps.

The Volume tab of the Sounds and audio Devices Properties window is completely grayed out and not only that, but the Accessories>Entertainment folder is completely empty -- no Sound Recorder, no Volume Control, nothing. When I tried to open Windows Movie Maker, I got an error message saying that WMM couldn't start because the appropriate audio hardware was missing -- and this didn't sound very good at all.

I've checked the cords leading from my speakers to my computer, and there don't seem to be any loose connections. I've also looked at my System Recovery disk and even a couple other WinXP re-installation disks to see if they had anything that looked like sound hardware or audio applications on them, and if they did, I certainly couldn't find it.

My computer isn't connected to the Internet yet (the reason I reformatted it was because of a particularly nasty trojan, and I'm still waiting for my latest HijackThis log to be inspected), and my monitor apparently decided to die as well, so there's not a lot I can do with my computer at the moment. Still, I thought I'... Read more

Answer:Solved: No sound or Entertainment folder after reinstallation?


Before you do a hard drive and fresh install of XP, you should identify the devices(display adapter, sound device, network adapter, chipset) in your computer and then obtain and burn off the drivers for those devices to a CD-R.

It's my guess the sound device driver and possibly other device drivers didn't get installed.


Right-click MY COMPUTER, click Properties - Hardware - Device Manager, click the + in

Display Adapters

Network Adapters

Sound Video And Game Controllers

then write down what's listed in each heading.

If there are also headings with the name

Other Devices

Unknown Devices

write down what's listed in those headings.


If you have another thread going in a different forum section, can you post the link to it here?


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Dear all

Not sure if Networking is the right category for this, but here goes...

We have several Windows Server 2003 boxes in a remote hosting centre that we connect to via Remote Desktop Connection from our offices. At the end of each working day, it's usual practice simply to close the RDC window, and in the morning we can reconnect to the same session and quickly resume working. But on a regular basis, one of the boxes (let's call it W2) becomes unreachable by morning, as in, it's unpingable and to all intents and purposes no longer on the internet.

To resolve this we can use Terminal Services Manager on one of the other remote boxes (let's call it W3) to connect to the problem box and reset the session. But we can only do this from W3 - none of the other remote machines can see W2 at this point in time. When the session has been reset, W2 once again becomes reachable remotely.

The Event Log shows up various suggestions but none of them are conclusive. About a week ago I had this, with a Source of "TermDD", which I thought looked promising:

Event ID 50
The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.
But I've not had it since and the strage behaviour has continued.

I've also had messages with a Source of "W32Time" that go like this and suggest the moment at which the disconnect occurs:

The time provider NtpClient is currently receiving valid time data ... Read more

Answer:Remote Windows server becomes unreachable

Is bumping frowned upon around here? Apologies if so...

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I turned out computer tonight regulary and he made bunch of automatic updates... later this day when i tried to star windows xp, he restarts the comp at the begining of his loading screen, nothing works (no last confing, no safe mode, not normaly). Im trying to do in-place recovery. Any clues? Im fearing when Windows update himself again, if he chrases again....

Thanks for any hint

Answer:Solved: windows unreachable after tonights update

Safe mode system restore. No safe mode? Then command line system restore. No command line SR? Then make a UBCD4Win CD with a XP install disc, boot to it and use the system restore utility on the CD.

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can i use a dell windows xp reinstallation cd on a hewlett packer pcto get it up & running?

Answer:dell windows xp reinstallation cd vs. hp windows xp reinstallation cd


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Before I start I'm sorry if this is in the wrong thread, i just joined and I don't want to waste time that could be spent trying to fix my computer.

Anyways, I've been recently trying to dual boot windows 7 and windows 8 release preview and i tried several methods from vhd to bootable usb, it was going pretty well until i decided bootable usb would be easier and got rid of the vhd that wouldve had windows 8. Now i am unable to boot my computer after a message saying bootmgr is missing. I have a system recovery disc but when i put it in it comes up with an error :status 0xc00000e9 info an unexpected I/O error has occurred. I also have the usb with the bootable windows 8 installation but that fails to start with another error; status 0xc000000f info a required device isnt connected or cant be accessed. i am currently making a windows 7 boot cd to see if i cant get that to help fix my problem. i would do the same thing with windows 8 but the windows usb/dvd download tool says my windows 8 iso is an invalid iso so i was unable to use that but i got it through a more difficult tutorial. I will answer any and all questions that further explain this problem to the best of my knowledge. I know little about scripts commands etc, but i have been trying to learn so if something like this were to happen it would be easier, sadly i didnt get enough time to work.

Any help is appreciated

EDIT: i have managed to get the windows 7 boot cd to load, i am currently trying to repair the system... Read more

Answer:Windows 7 unable to start, system repair and f8 functions unreachable

If you don't have many programs on your computer, a clean install of Win 7 might be your best bet. Depending on which disk you have, try the related tutorial.
Clean Install Windows 7
Clean Install with a Upgrade Windows 7 Version
If you don't have a disk to do an install, let us know.

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Hi all,

I have a Dell Vostro laptop, XP with SP3. Started acting strange a few weeks back. I dont recall installing any software or other changes prior to this time. While connected to WiFi and surfing, after a few minutes the WiFi config window would open and state that Windows could not config the WiFi and to start Windows ZeroConfig. Along with this problem, Firefox would get re-directed to all sorts of odd places, even if no button was being clicked. Disable/Re-enable the radio had to be done via System Manager and rarely got things working. A reboot is usually required to get the WiFi working again. Sometimes the reboot does not complete and all I get on my screen is my wallpaper with no icons.

The laptop is running Spybot, SpywareBlaster, Ad-Aware, AVG, and Symantec Endpoint Protection. I updated all these to the latest rev and ran full scans, one at a time. A few trojans were found by Spybot. AVG found nothing during the scan but reported another trojan while Ad-Aware was running. Ad-Aware found cookies and one trojan. Tools each reported that what they found was successfully removed/quarantined.

I tried to update Windows by going to the Windows Update Site using the link in IE6: Tools->Windows Update. The link gives the error: "The page cannot be displayed" with "Cannot find server" in the window title bar. I can get to the Microsoft main page @ I went to Security & Updates link to Windows Update. From there I ca... Read more

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Greetings. Could be asking a stupid question but we'll see.

Scenario and problem:
My system was due for a reinstallation of Window XP. On my previous OS I had extracted a few music albums (via CD) to my system for easier access when listening to music. However after the installation it appears I can't access these music folders anymore. It appears it is only happening to the folders that were recently added.

For example, I have a "Albums" folder which includes albums I extracted. I can access some album folders without any issues however the albums that were recently added (in the previous version of XP) it comes up with the error: "Access Denied". All that were added are not accessible.

I have added 2 more harddrives which effectively changed some of drive letters around but don't belive its the problem. Any clarifications on this?

Answer:Folder is "not accessible" after XP reinstallation.

Youll probably have to check the permissions on this access denied folder, against one that you have no problem accessing.

right click, choose properties, then go to the Security tab

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I originally got my Windows 10 Pro as a free upgrade from Windows 7 Pro. If I want to reinstall Windows 10 Pro (from my downloaded DVD), What type of activation code(s) do I need? I see that currently I have a Product ID shown on my Control Panel > System page.. But I never got an activation key like we used to have with Windows 7. Do I just need my original Windows 7 key?

Answer:Windows 10 Pro reinstallation

You don't need a product key. It just knows. On the screen that asks for a product key click the link for "I don't have a product key."

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Ok, I reinstalled Windows XP Home edition on my computer to get rid of error messages and virus that were on my system and it worked. Now what do I do next? What else am I supposed to reinstall on m system to get it to be in regular working condition in relation to drivers (I have no idea what those are) or anything else to get it up and going? Also, my screen resolution is at 640 by 480 pixels and I know I need to increase that to make the display to regular size (right now everything is huge on the screen), but when I try to slide the arrow over to increase the resolution size it doesn't move. Is there something else I'm missing? ThanksMod Edit: Topic moved to more appropriate forum and edited topic title~ TMacK

Answer:Windows Xp Reinstallation

Hello,Drivers are there to make sure your software can access your hardware correctly, a perfect example of this is as you describe the problem with your display resolution this is because windows can't communicate correctly with your graphics chip/card. to solve the issue you will need to go to the companys website where you will be able to install the right software.If you open up device manager... right click my computer->properties->hardware->device manager, what can you see under display adaptors?

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How to reinstall windows xp by formating 'c' drive only as my hard disk is having 4 drives in which i have to format 'c' drive only and install fresh windows xp plz help me

Answer:Windows XP Reinstallation

F2 during startup

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Need help reinstalling Windows 10 after a recovery and reinstallation of Windows 8.1.  I upgraded to Windows 10 before having to recover the system, so may still have rights to it.  Thanks for any hints.

Answer:Reinstallation of Windows 10

Hi: You have two choices... 1.  You can click on the Update Now button at the link below to reinstall W10. 2.  You can download the W10 ISO file  by using the Media Creation Tool below, and make your own W7 installation/repair disk or USB flash drive. Then you need to use the ISO to DVD/USB tool to transfer the file to a USB flash drive. The tool will make the flash drive bootable. Then you can reinstall W10. When you get to the part during the W10 installation, where you are asked to enter a product key, you select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

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To try and make a long story short, it has been determined that my son has the Virut virus in his PC. I ran the MG Tools as suggested in another MG forum and it was confirmed. When I purchased this pc about 5+ years ago it did not come with a disk.

So my question is, what do I do next? I know the partitans need to be formatted and a fresh installation of XP needs to be installed. Do I have to buy a disk, or can it be done within the PC itself using system recovery? How d I format the partitians? If I have to purchase a disk, can you tell me where I can purchase one inexpensively? I need to know what to buy, etc. Any help would be greatly appreciated.

Answer:Windows XP - Reinstallation Help

It may have a recovery partition which you could use to reinstall the OS and ususally offfers the option to create recovery discs. Since the procedure to do either differs from PC to PC, I can't give you any specifics. What is the manufacturer and model number of your PC?

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Wondered if anyone could help, Just got an Optiplex delivered had a few issues with the PC restarting then it tried to recover the PC ?
Cut a long story short i have redownloaded windows 10 from the dell website, put it on a USB using the dell tool, but when i go to instal it, it stats that it cannot find a partition that it needs ? and now i cannot reinstall the OS.

Can Anyone helo

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Hi all,

Just a quick one here. May sounds like a silly one but unsure what needs to be done. I'm reinstalling Windows XP again and I've encountered a slight issue with my hard drives. I have the first (version) copy of Windows XP which only seems to recognize 137gb or less hard drives.

Now my system consists of 2 X 500's and 1 X 640. Both of my 500gb hard drives have been partitioned, with 40gb to one drive, 20 to the other drive and of course the remaining of the capacity left over.

When running through the Windows XP installation, all drives have been recognized as 137gb or so. Wouldn't they recongize these as smaller partitions or am I mistaken on this? If I am, how would I go ahead with installing XP and ensure I'm installing this to the 20gb partition I created?

FYI: Currently Vista and XP have been installed (1 OS per hard drive - 20gb to XP, 40gb to Vista) however I am just doing a reinstall or Xp.

Answer:Windows XP Reinstallation

Create a slipstreamed SP1 or later installation disk. Problem solvered!
No, actually it's not. Are you saying that the 20Gb partition isn't 'visible' to the XP install routine? If so then the partitioning is probably the problem - you mustn't have that 20Gb partition configured correctly.

Also, 20Gb for XP and 40Gb for Vista installs is kinda restrictive. Perfectly possible, of course, but you're forever aftwards worrying about keeping space free and worrying about what's eating up the system partition.

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I found a Windows XP reinstallation CD that came with an old Dell I bought. I want to know what it is and if it can be used to install XP on a system I'm going to build.


Answer:Windows XP reinstallation CD

well mr. tbolt what it is, is exactly what u think it is...however chances are good that if you use it "the windows xp reinstallation CD" it will cause errors because aside from windows it probably has drivers for your older dell

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Yesterday i was just browsing around on my laptop and then decided to go to bed, so i put it in sleep mode and hit the sack. when I woke up I woke up my laptop and it didnt fully boot up (the screen was still black) so I shut it down and rebooted. it gets as far as my login and when I put in my password and get ready to log in, a window pops up and says "Insert the windows installation DVD or CD into your computer to begin the reinstallation process"

i dont want to re-install .. so how do I get passed this? ive tried restarting in safe mode and it just keeps doing this. Im running Vista and dont have the SP1 yet.. reformatting is NOT an option.. I am taking online classes and MUST have this data!!

please help

Answer:Windows ReInstallation??

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Hey all, im new to the forum.

I have Windows Xp and my computers screwed up, not seriously screwed up but i just want to reinstall windows: a fresh start.....
I bought my computer from a retail store and XP was already installed so i didnt get a Windows Xp CD witht eh computer. How do i go about reinstalling windows now? By the way, i dont really want to use system restore and ive backed up the files that i want.

Michael G

Answer:Windows Xp Reinstallation Without CD

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i forgot my password so reinstalled windows 7 using the disk i got with my dell laptop and now it is saying that the recovery drive is full!please help

Answer:reinstallation of windows 7

Can you post a screen shot Disk management?

Screenshot tools.
Screenshot with Paint
Screenshot and Upload using MWSnap
Fscapture free download

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I had to replace my hard drive - I have my reinstallation DVD disc for Windows XP Media but nothing I forgetting something.... I am pretty much computer "dumb"! Thank you for any help you can offer...................

Answer:Windows XP Reinstallation

I don't know what "nothing happens" means.

Does the system boot to the cd? If not, go into the bios and change the boot order so the cd drive is the first device.

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I've recently upgraded the processor, motherboard and chassi of my computer. The installation of the hardware went relatively smoothly and when the power is turned on, the system correctly recognizes the CD-ROM, the CD-RW, the hdds and so on. However, when I try to install Windows XP, the computer gets caught in an endless loop of copying files needed for the installation and then rebooting. The setup claims that the reboot is part of the installation process and that the installation will continue afterwards, but instead it tries to start the installation from the beginning all over again. What could be wrong?

Have tried the following:

- The BIOS has been flashed and upgraded to the latest version.
- I've tried changing the boot device priority in the BIOS - it does not work, regardless of whether I choose the CD-ROM or an hdd as boot device.

ASUS A8V Deluxe motherboard
AMD Athlon 64 3500+ 1000 MHz processor
512 Mb of 266 MHz DDR SDRAM

Answer:Reinstallation of Windows XP

Might seem simplistic but just want to confirm:
When you start the initial install by booting to cd, usually you'll see "press any key to boot from cd..." (or similar). Of course, you press a key and start the install. At the point where it reboots, you should be sure you are NOT hitting any key again at the prompt to boot from cd. Doing so will start the install again.

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If anyone could recommend where to find any general but fairly detailed advice and tips on Windows xp pro reinstallation it would be greatly appreciated - such things as what needs to be done and the order in which to do them!It is several years since I undertook this task, and that was on my previous PC. There seems to be so much more to do nowadays, and the old grey matter is not as sharp as it used to be!In fact what would be really useful would be the "idiots guide to Windows xp pro reinstallation" if such a thing were to exist.ThanksDave

Answer:Windows xp pro reinstallation

Assuming that you have a backup of everything click here

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I encounter was I had a very bad issue, I did a sfc /scannow and it found corrupted files and was unable to repair them. Dism also found errors. I even try to create a recovery and repair it, it says my system32 also having issues and cannot be repaired. I was wondering if there is any other ways to curb this issue.

I have also try this method: Extract Files from Windows 7 Installation DVD - Windows 7 Help Forums

However, I was stucked when opening install.wim, it displays a error as shown in the picture.

Answer:Reinstallation of Windows 10

I would not worry about formatting your SSD.

Trying to fix System32 is not worth the effort.

Just boot using your W10 install media, delete all partitions and let Windows install.

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I am going to reinstall windows because I am moving windows to another hard drive, but I have a concern reinstalling windows.

Presently, I am using a copy of Windows 7 x64 provided to me by my university. However, after installing it on my desktop, I also tried to use the serial on my laptop, but it would not let me activate. My concern that it is a one time use serial, however a friend told me that it windows registers the hardware on my machine when activating, and that was why I could not activite on my laptop.

Now I will be reinstalling it on my desktop, and I need a second opinion here. Will the serial work on my desktop (its only been used once).


Answer:Windows Reinstallation

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Hi everyone,
I own an HP Probook laptop and I want to reinstall my windows 7.
I heard Hp has some system recovery disc or factory setting disc to make the task easier to perform?
But I searched it up on HP and the info is very complicated.
So can someone tell me how to reinstall the OS using those tools? Thank you.
By the way, the reason I am doing this is because the computer is infected with tonnes of viruses. I am not sure about the backup feature of windows, because that may carry the virus over to my fresh reinstalled windows. Should I back my stuff up? They are mostly movies (stored legally) and music on the computer and some unimportant documents.

Answer:Reinstallation - HP Windows 7

Hi -

Press F11 key during boot-up -

Once in Recovery, follow these steps -

Regards. . .



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Windows XP has to be reinstalled in my laptop.Please let me know how do I do that as I do not have cd with me.

Answer:Windows xp reinstallation

Hello and Welcome -Could you please list the Make and Model of your laptop, and why it needs to be reinstalled -Thank You -

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I bought a 2nd hand computer with unregistered XP pro installed. I would like to replace it with registered XP Home OS.
How this can be done without harming HD partition, existing files and folders?

Answer:Reinstallation of Windows XP

with a lot of difficulty unless there is unpartitioned space on the hdd. you would need something like partition magic 7. if the disc you have is the upgrade version then it won't be a problem.

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Hello Guys

One of my friend has windows 7 ultimate 32 bit
and wants to install 64 bit (not Dual boot) So he wants to remove 32 bit and install 64 bit is there way to replace the operating system or something like that please answer in as much detail as possible because i am not good and installation of Windows or hard drive formating etc so please give me full detailed explaination
Thank you very Much in advance

Answer:Windows 7 Reinstallation

You'll need to do a Clean Install Windows 7 deleting all partitions using the Drive Options pictured in Steps 7 and 8 to create new Partition(s) as desired.

The 64 bit OS is provided along with everything that must be backed up from the old install, how to do a perfect new install, set it up and maintain it perfectly in these same steps for Clean Reinstall - Factory OEM Windows 7 so study it carefully and ask back any questions.

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I'm thinking since I'm getting bogged down w/some problems lately, that it might be time to reinstall windows altogether. But the big problem is I don't have an installation disk of Windows when I bought my pc. Besides I have a router going, wouldn't I have to reset all the settings over again for both pcs? My pc came w/6 disks when I bought it, but not sure if Windows reinstallation would be on any of them. Ones a boot disk, have no idea what the others are for.

Answer:reinstallation of Windows

you can always do a repair install, figuring out what disk you have is going to be the first thing to do.those are my thoughts!  maybe one of the computerhope master techs can give more info.   

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First off im not sure if i have a  or 64 bit Windows version. But my question is is there a place I can download my Windows 7 Home edition from. I still have my product key.

Answer:windows 7 reinstallation

Hi: The product specs for your model below, indicates it comes with W7 64 bit. This site claims to have genuine, unadulterated W7 ISO files for download... Click on the link labeled Windows ISO Downloader.exe You can use either the: Win 7 Home Premium SP1 or the (Retail version, but the  OEM key on your PC's case will work with it) Win 7 Home Premium SP1 COEM (This version would be for what HP would have used--System Builder) N is for European Union (EU) countries. K is for South Korean markets. Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD. Then go to your notebook's support page to install the drivers and available software you need.

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My windows 8 recently crashed, unfortunately I had not created any recovery disks.

Now I'm unable to reinstall, because my laptop manufacturer doesn't provide me the installation disc and he wants me to pay the full cost again and buy.

I have the OEM key embedded in the BIOS. Could you suggest a way to download the
WINDOWS 8 OEM version ISO so that I can reinstall?

Thanks in advance.



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After reinstalling Windows XP, Professional, I get a startup page that requests that I make a choice of which operating system I want to use:Windows XP ProfessionalWindows XP ProfessionalAs you can see, they are both the same name. When I choose the first one it runs fine. If I choose the second one, I get a message on a blue background stating that there was a problem starting Windows and that I should stop. This was the same message that I had gotten prior to reinstalling Windows XP Professional. Does anybody have an idea what is going on?

Answer:Reinstallation of Windows XP Pro

Please post the content of your C:\boot.ini file.

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Hi,I am in the process(as i speak/type)of reinstalling XP Pro on my daughters Dell Latitude D620 laptop.It was basically stuck in a loop upon start up. Upon start up i was/am met with a black screen with options to start up from last known configuration, safe mode,etc,etc, but after trying all the options,windows would start to load & then return to the black screen i just mentioned. I decided to reinstall windows. So far,so good. My question is a simple one.............the laptop at the moment on the windows XP professional set up screen with the sub heading of 'please wait while set up formats the partition' and in the progress box at the bottom of the screen is says 'set up is formatting....'. The thing is it's been stuck on 3% progress for the last half an hour to an that normal or is it an indication that it's not working?

Answer:Windows XP reinstallation

stuck on 3% for an hour is not normal,the hdon laptop wont be that big

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I'm new to the Seven Forums.

I want to make my computer run faster and solve some problems on my computer. Some problems includes 'User Profile Can't Load' and can't login ( I have to restore Windows to an earlier state. I also want to make my computer run faster. I don't have enough time to do this so I want to reinstall...

However I was thinking can open a new user account and give it administration rights and move necessary files/ programs then deleting my current account, would that help? I just want to solve my computer problems and speed it up. (Trying to make my computer run like brand new). My Toshiba Laptop is only 1years old running Windows 7 320 GB Hard Drive. 4GB Ram.

Thanks for your help.

Answer:Windows 7- Reinstallation

Welcome to Windows Seven Forums.

If there are inherent problems with your current setup then creating a new user account won't help.

A clean install of Windows will improve performance and indeed, many people do just that on a regular basis.

Once you've reinstalled your operating system and software to your liking create a full system image and save it to an external hard drive so that if you get problems in the future you can just restore the backup.

Backup Complete Computer - Create an Image Backup

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I have a Sony Vaio and use Windows XP home edition which I had to reinstall from the Sony systems recovery CD-ROM which states that ?all data in Drive C is deleted? and ?Confirm procedure: You have chosen to erase all date on Drive C ? The data on other drives is not changed ??However, files on the D drive were deleted.I have lost the sound on my computer and am concerned that I may have to reinstall windows. Will this aggravate the problem with the lost files on the D drive, which I am hoping to recover?2) In the event that I have re-install ? can I save all my programme files and drivers &c and then reinstall them en masse instead of individually?


It might have been better to keep all of these in one threadclick hereclick hereclick here

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Just need one little answer

I reinstalled my 32bit windows 7 to 64 and now have windows.old folder in C:\ I free to delete it?I mean is that ALL left from my old windows,files etc or there is something more I have to delete to free space from useless old windows...?

Answer:Reinstallation of windows

thats it, if you don't need anything out of it...

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Hi all,
I had windows 7 on laptop and added ubuntu which worked well, i was then hit by a virus on the windows7 which basically stopped me from going onto the internet it then kept shutting me down so i removed the windows but kept the ubuntu which works great. i tried to reinstall windows but it will not work think it may need installation of a grub.

How can i reinstall windows and do i have to delete the partition it is on and re partition it

will need careful explaining as i am not a competent computer user as you can see

using toshiba laptop 250gb

Answer:reinstallation of windows 7

This may be your answer: NeoGrub - EasyBCD - NeoSmart Technologies Wiki

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I have an HP computer and I perform a fresh (re)installation of Windows 7 at least annually. Is it quicker to go to the MS website and download Win 7 SP1, then activate auto update or allow the software to go thru the installation (initially 133 updates and more later, including SP1.
I understand that SP1 included all updates before it. (Duplicating some effort)

Answer:Reinstallation of windows 7

Hello Funkyecat,

Yes, it would indeed be better and easier to use the latest Windows 7 Home Premium x64 SP1 U (media refresh) X17-58997.iso version that already includes a lot of updates that you wouldn't have to install later through Windows Updates.

Clean Reinstall - Factory OEM Windows 7

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I am trying to reinstall Windows 98 SE on my Tiny PC but am having problems. I have formatted the C: drive but when I reboot from the Start up disk I get the message: Windows has detected that drive C does not contain a valid FAT or FAT32 partition. There are several possible causes for this - the drive may need to be partitioned therefore run FDISK, you may be using 3rd party disk partitioning software, some viruses cause your C drive not to register. It then says that the diagnostic tools were successfully loaded to drive C. When trying to run setup from the Windows CD I get the message that it cannot create a temporary directory. If you have HPFS or NTFS software installed on your hard drive you will need to create an MS-Dos Partition to set up Windows. HELP - what does all this mean? I have done reinstallations before but never come across this.

Answer:Windows 98 reinstallation

You need to fdisk and partition your hard disk first then format and then install Win98SE. To do that you need a bootdisk not the Tiny Start up disk. You can get bootdisk for any system you want to install from click here

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I'm running 3 legit installations of Windows 10, 2 of which were free when the program was first available. Two of my installations are on Apple MacOS machines, with Windows 10 available on one with Parallels and the 2nd, a Bootcamp installation.

I deleted a windows file by mistake while trying to prune the hard drive on the Parallels computer and it now will not boot into Windows via Parallels. I'm thinking of trying a Bootcamp installation to see if it will load my Windows 10. IF Win10 is gone for good, I suspect I'll have to buy another installation of Win10 since I don't have a DVD backup of the original installation. Bit of a bummer.

Anyone know how I might be able to access my Win10 via Parallels?

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Hi all. I want to first of all say thank you in advance. I've worked as a PC tech for the last year and a half at a local joint here in College Station, TX and BC has been a wonderful resource in the past for me. To date, I haven't needed to ask questions directly; unfortunately, this latest one has stumped me. I have done my best to peruse the forum for previous topics of this nature and have found nothing. I realize it's a pain to answer the same thing twice so please feel free to redirect me if you found something I didn't.

Unlike most problems for which I've sought help on BC, this one is personal. I'm trying to reinstall Windows 7 on my laptop but I'm running into some problems. First, I've run MEMTEST and HDD checks and everything checks out. Second, the full OS installation history was (OEM) 32-bit Vista, 32-bit Windows 7, and 64-bit Windows 7 (currently, or more appropriately formerly as I've already reformatted the hard drive).

I'd like to install Windows x86 on this machine as I've recently purchased a new performance laptop on which I have x64 Win7 installed. Before you protest, the laptop I'm asking about only has 2 GB RAM so there's no point in having x64 installed (and in fact it causes a lot of compatibility problems for legacy programs; yes, I installed Virtual Machine w/ XP but the graphics card doesn't carry over so I can't run the programs I need). Unfortunately, every time I try to boot to the ... Read more

Answer:Windows 7 64-bit to 32-bit reinstallation


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When I bought the notebook I was not give any recovery or backup windows xp CD. Now I have to replace the hard drive as the old is completely dead. Anybody know whether lenvo can can give reinstallation windows CD or not. do they charge any fee for that. Any experience? please reply!

Answer:Reinstallation Windows XP CD

I'm not sure about XP but they did send me the Vista recovery CDs when I requested them.

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About a month ago the "Bad Image" error started popping up whenever I tried to open clients such as that for Skype and League of Legends. Uninstalling and reinstalling were not fixing the problem, so I decided to do a refresh to see if that would help. Just my luck, the power went out partway through and I haven't been able to fully boot the PC since then, probably because something is corrupted. I can get to the f11 options during startup (when it is starting up, if I don't touch the keyboard the screen is just black, no logo or icon, eternally). I tried refreshing and resetting my PC to which it just said "there was a problem resetting your PC" after only a few minutes. Then I tried to use my laptop to download Windows 10 installation media into a flash drive as per the Internet's instructions, but if I select boot from hard drive on the f11 menu, the HP logo and loading icon show up for a minute, then the screen goes back to eternally black. I'm not sure if there's much else I can do to fix it at this point, as I feel like I've tried everything. I only just got this PC for Christmas a few months ago, and my dad will be pissed if I have to take it to him because its not working after that short of a time period, especially because the PC, monitor, and graphics card are all very expensive. The PC is an HP Envy. Are there any other things I can do to factory reset my PC? I didn't have any important files on it so preserving my old data is not a concern. A... Read more

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Just found out the windows xp professional i purchased and installed on my sons computer is not genuine and has service pack 1 on it. As a result i am unable to receive updates. I wish to install a genuine windows xp professional with service pack 2. Do i need to remove the service pack 1 version before i install the genuine version (SP2) or if i just insert the genuine version SP2 disc will this automatically remove SP1 version and then install the SP2 version. Any advice would be greatly appreciated.

Answer:Windows xp reinstallation

You should be able to do a repair install using the new legal cd and Product Code.

These are good guides to performing a repair install

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About a month ago the "Bad Image" error started popping up whenever I tried to open clients such as that for Skype and League of Legends. Uninstalling and reinstalling were not fixing the problem, so I decided to do a refresh to see if that would help. Just my luck, the power went out partway through and I haven't been able to fully boot the PC since then, probably because something is corrupted. I can get to the f11 options during startup (when it is starting up, if I don't touch the keyboard the screen is just black, no logo or icon, eternally). I tried refreshing and resetting my PC to which it just said "there was a problem resetting your PC" after only a few minutes. Then I tried to use my laptop to download Windows 10 installation media into a flash drive as per the Internet's instructions, but if I select boot from hard drive on the f11 menu, the HP logo and loading icon show up for a minute, then the screen goes back to eternally black. I'm not sure if there's much else I can do to fix it at this point, as I feel like I've tried everything. I only just got this PC for Christmas a few months ago, and my dad will be pissed if I have to take it to him because its not working after that short of a time period, especially because the PC, monitor, and graphics card are all very expensive. The PC is an HP Envy. Are there any other things I can do to factory reset my PC? I didn't have any important files on it so preserving my old data is not a concern. A... Read more

Answer:Windows 10 Reinstallation

Did you create restore discs for the computer, or did you create an image backup?

If not and you have a flash drive with Windows 10 install on it then boot the flash drive, not the hard drive then do a Clean Install.

See here: Windows 10 - Clean Install

That will wipe out everything then install a new copy of Windows 10 so it will be sort of like when you first got the computer but without any of the bloatware manufacturers place on their computers.

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     I purchased windows 7 - Home Basic few years back and my laptop crashed and i lost all th ebackup including the OS.
I still retain activation key. I would like to install genuine windows 7 and activate it again.
Please guide me about where i can find the ISO file of Windows7.


Answer:Windows 7 - ReInstallation

Hi Karun,
Is this an OEM version?
If it is an OEM version, it is recommended to ask for help from the device manufacturer website.
If it is a retail version, we could get an installation media here.
Download Windows 7 Disc Images (ISO Files)
Best regardsPlease remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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I just replaced the hard drive on my HP Laptop. It is a brand new drive. I have my reinstallation CD's that came with the system. What is the procedure for reinstallation? Do i have to format the drive and do I have to create a partition? Any help is appreciated. thanks

Answer:Reinstallation of Windows 7

Hi go into the bios Tapping F2 on booting and set the cd\dvd drive as first boot device insert your disc use F10 to save and exit and boot from the disc then follow the prompts

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wondering if any one can advise on this issue :
i bought my comp-win xp media centre edition, without any installation cds.That time i knew a very lil about comp,now i realise it has got only one drive.....all files-system or normal are saved in the same drive.......what should i do in case i ever need to reinstall windows.........or format everything to divide the HD into 2 or more drives??

my other problem is , how can i open ports while file i always get this problem.plz do not give me link to other port opening sites, as i have already been there but didn't understand anything as iam a noob in almost everything in comp.plz plz help me to resolve these probs.............cheeeeeeeers!!!!

Answer:Windows Reinstallation

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Question: NAS unreachable


I have a NAS, accessible via locally. The problem is : I can't see it under Windows. In Linux I can see it under network tab

I try to access it with \\ in My Computer but doesn't work too

Any ideas ?

Thanks in advance

Answer:NAS unreachable

Hi nathan30

Did this just recently start?

Is this a new device or new install?

Is your computer connected wirelessly and is the network set to private? (not public).

Could you fill out system specs please.

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Hello, windows became unstable and slow, can anyone tell me how to reinstall windows quickly and without losing any data? I read somewhere that it's possible to install windows in the unattended mode. How's that? What's needed for that?

Answer:Quick Windows reinstallation

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All, I have been experiencing big problems with Windows 8 Pro. I had been running the OS on a 120GB SSD up until a week ago with no problems until the following started happening:

Windows 8 started to reboot in a continuous loop with the following error message: Your PC ran into a problem and needs to restart. Error code 0cx000021a.

It would then put itself into System Repair mode, but was unable to fix itself. It then booted to the System Repair screen and so I attempted the following in order:
Tired to run System Restore, failed
Tried to System Repair, failed
Tried to System Refresh, failed
Tried to System Reset, failed.
After running System Reset and failing, it rebooted and I was left with 'There is no operating system installed on this device'. Great... thanks W8.
As the version of Windows 8 I have is an online-only installation I then went back into my original order and ordered the accompanying Windows 8 recovery disk. Several days later the disk arrived and I attempted to run a windows 8 re-install from the disk. I followed the onscreen instructions and thought great, this is going to work. However first time, 'Getting files ready for installation' got to 57%, then I received the following error: Windows cannot install required files. The file may be corrupt or missing. Restart the installation. Error code 0x80070570
So I completely formatted the SDD, deleted partition. Created new partition. The second time, 'Getting files ready for installation' got to 82%... Read more

Answer:Big problems with Windows 8 Pro and reinstallation

Hello Ash,

If you don't have a hardware issue that caused your initial crash, and you are only trying to install a single OS, I believe this mathod will work for you:

First, take a peek at this tutorial and follow the instruction carefully:

Clean Install - Windows 8

Please pay particular attention to the view after step 7. Notice that the drive is 100% unallocated at that point. So, you will have to delete all partitions until you are back to that state and then you can just hit Next to continue. Now, the installer will automatically create the proper partition structure for you. The reason I am suggesting this route is because I see where you were trying to create your own partition structure and that can be somewhat difficult with SSDs if you are not familiar with the offset requirements (much different than a typical hard drive). So, give it a go and let us know.

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I just bought a Inspiron N7010 Labtop , And it has windows 7 , I also have a Inspiron 530S Desk top, And it has Vista
My question is, can i take the windows 7 cd that came with the Labtop And load it in the Desk top which is a couple years old.

Answer:Solved: Windows 7 reinstallation dvd

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When using diskpart, I'm noticing it never wants you to format when I go back in to the installer. Am I correct in assuming diskpart will format the drives with NTFS?

Do I need to realign the SSD on the reinstall?

Thank you

Answer:regarding SSD / HDD : Optimize for Windows Reinstallation

Diskpart will format to the file system you tell it to. The w7 installer will take care of all formatting and correct alignment. If you did format to NTFS the installer won't need to do that.

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So I needed to take the SSD out of my laptop running the most recent build of Windows 10 and edit some data on that SSD on a different computer using an external connector. When I put the SSD back in, I wasn't having any problems with the drive of the OS, but a few days later I turn it on and my desktop is wiped clean and it looks like a completely fresh install of Windows 10. I automatically check to see if my data remains and, oddly enough, it did. My drive was still 4/5 full. The only thing that I can think of that would cause this is when I edited the data of the SSD externally I had to give the other computer permissions to access the data on the drive and maybe my laptop flipped out over it.

Any help would be appreciated. Worst case scenario, I get my data off of the drive and reinstall all my programs.

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I had to reinstall windows XP on the advice of my computer manufacturer because of a corrupt fileI followed their written instructions which apparently allowed me to reinstall windows without losing data. However I have subsquently encountered the following problems which I would be grateful for some help with solving;* My main problem is that the old Windows users I had created have disappeared from the login menu. Of course I have been able to find the folders for these users in 'documents and settings'. The problem is that some of the files are locked (under sharing and security) and you can't read them unless you log in as that person.. but I don't know how to recreate the link between those old user folders so they appear on the login menu.* Outlook Express no longer seems to be linked to my yahoo account, which isn't a problem; I can sort that out. I'm more concerned about getting back my old emails which must surely be stored somewhere on the computer; but I don't know where.* Many of the applications now look like they need to be reinstalled; despite the fact that they still appear in the programs folder (they just wont run). Is there anyway I can find a way to make them work again without having to reinstall from scratch?Thanks

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Hey all. I have been having several problems with my laptop. Among them include a message box appearing, 5 actually, one on top of the other, saying something about not being able to run sysdll, I think. There are other things that are occurring that are making things a bit difficult to access or do.

As a result, I would like to reinstall Windows 8. I would like to do a clean reinstall. I obtained my legal copy of Windows 8 on the internet. When I installed it, I made what I thought was the appropriate disk, an ISO, needed if I crashed or something like that. In going through the advanced recovery options, I first tried to refresh my laptop. I was instructed to insert my "Windows Installation or Recovery Media" disk, which I did. I was told it was not valid. I then tried a reset, and once again got the not valid message.

So, now I'm at a quandary. I thought that the ISO disk I created was what I would use for this purpose but it appears it is not.

I am not very computer savvy and am getting both frustrated and concerned that any more things I try will really screw this puppy up. Can anyone suggest something or tell me what I'm doing incorrectly? I would like to get this baby fixed and I'm willing to wipe it all off to obtain that effect. Thanks.

Answer:Reinstallation of Windows 8 and ISO Disk

Is your ISO disk bootable? Is it on bootable DVD or USB media - if so you need to boot from that media to do a clean install:
Clean Install - Windows 8[2]=Installation%20and%20Setup

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My computor has been working ok, but I like to periodically start over by reformatting and reinstalling windows.

In the past, I booted from the reinstallation cd, the cd booted, and then everything worked as it should.

The only difference is that I am now runnng Mcafe instead of Norton security.

Anyway, I switched the boot order so that CD/DVD is first, but it just makes CD noise for about 30 seconds before windows starts.

Also, when I put the windows reinstallation cd in while windows is running, I cannot get windows to acknowledge the contents of the disk. It does not run and I cannot view the files on the disk with windows explorer. When I put this same disk into my other computors, it pops up with a windows reinstallation program, so the problem is with my computor rather than the disk.

I do not understand why I cannot get this to work. Other CDs and DVDs still run in windows like normal. I have tried uninstalling mccafe and reinstalling cd/dvd driver, but neither has helped.

Any suggestions?

Answer:Cannot boot windows reinstallation cd

Tried the CD on a different computer? Has it been scratched or something?

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I am in need of restoring windows xp on a old computer i have. The PC didn't come with a reinstallation disc, so i created one from a iso file and used wintoflash to make a usb. After running the first stages of the installation i came up with the hal.dll is missing or corrupt error. My bio set to default and i tinkered with the boot.init and just couldnt get it to work still which brings me to believe that the file is corrupt. So i made a hiren boot cd and ran the windows recovery console on it and i can't used the command expand d:\i386\hal.dl_ i get bad file or command error. I can use mini xp to do some basic things on windows xp but i cannot boot without using some kind of external drive. My goal is to fix the hal.dll error or interms repair install windows xp pro back onto my vostro 200. thanks for your help.

Answer:Windows XP Pro sp3 reinstallation problems!!!

Hello, and Welcome
Your command should look like this at the recovery console prompt.

expand x:\i386\hal.dl_ c:\windows\system32\
Where x:\ is your CD drive letter and  c:\ the letter of your hard drive
You can verify the letters by typing
at the prompt.
If that does not work follow the steps here.

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I had to install a new hard drive for my Dell Inspiron. I was wondering if I can use the reinstallation CD that came with the computer. I tried it and I can't change the resolutions for the monitor (I can't get the full screen) I go into display then monitor. Does anybody know why I can't change it? I don't want to contact Dell if I don't have to. Is there something possibly I didn't do?

Answer:Dell Windows XP Reinstallation

You should have a driver installation cd. If not, go to, type in your make and model or serial number to tag number, your system will come up, download the drivers and your done

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All right, so, I recently backed up all my stuff and decided to reinstall Windows. I had both the 64-bit windows and the 32-bit windows installed on the same drive, in seperate partions.
I split my drive into two 10 GB partitions and the rest would be for files. Everytime I try to reinstall Windows (whether it be the 64-bit one or the 32-bit one) I get a BSOD at startup. I get the initial blue screen that shows all the files being loaded up at the bottom, and then finally it says "Windows is starting up" and I get the BSOD. The error I get is 0x0000007B. I looked it up and it's linked with HDD failure. I popped it in another machine, like MS suggests, and did chdsk...found no problems. I then tried installing 32-bit Windows while it was in this machine, and it worked fine! I took it out, put it back in the initial machine to install 64-bit Windows...and BSOD again, same place, same error code. What in the world could be up? I'm thinking maybe the motherboard? Everything was working fine prior to this, and the Windows I installed through the other system works on this computer fine.
If it helps, I have an Asus P5WD2 Premium and a Pentium D 820.

I always have such horrible luck with Windows reinstallations!

Answer:Windows reinstallation exploded

Make sure the HDD jumpers are set correctly. Also, try switching HDD cables.

It could be that your CD is corrupt.

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So, this is my second post here. My last problem was not being able to reinstall. I then later found out that my ram was faulty and now i'm able to install windows again. My problem is now that when i try to open windows, after showing the windows symbol and the spinning thing, my screen just goes black. I have tried reinstalling and reseting my computer, but with no luck.
i built my computer myself and here's the specs:

OS: Microsoft windows 8 pro 64 bit
Disc Drive: LiteOn iHAS124
HDD: Western Digital HD Caviar Blue 1TB 7200RPM WD10EZEX
RAM: G.skill Sniper series 8gb (2x4gb)
GPU: Msi N670 GTX PE
Case: Zalman Z11 plus
CPU: Intel Core i5 3570k
Motherboard: ASRock Z77 Exteme4 ATX
Powersuply: XFX PRO Edition XXX series 850W
Aftermarket cooler: Noctua NH-D14
If you want to read my old post here is a link:

Hope somebody can help.

Answer:Windows 8 not booting even after reinstallation

So we keep things tidy would you please respond to the other topic you mention

indicating the ram was faulty and mark THAT topic solved by clicking the mark solved button please and then we can continue here.

Are you installing to the SSD drive or the WD 1TB please

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Windows Installation was fine until this happened: the computer started up with the error 'Explorer.exe failed to load, Please reinstall Windows'. This was the first problem, however. I got into the setup of Windows ME and it got 2 about 65% total and then it said there was an Application Error and you could ignore it or Close the program. When you choose ignore it just flashes up the same message. If you choose Close the setup exits and you are left with the command prompt. I have tried this 3 times twice in an ordinary CD ROM Drive and once in the CD RW Drive. The computer is 666Mhz, 256mb ram, 160GB HD, Windows ME, CD RW + CD ROM. Please Help!!!! Thanx

Answer:Windows ME Reinstallation Prob.

Have you formatted the disk and tried a clean install?

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I was hoping that someone out there could tell me how to reinstall Microsoft Word, Excell, and the rest of the MS office software that I had to remove with a Microsoft tool to try to get rid of a bug in my system. I've tried system restore with not any luck. And countless hours trying to figure it out. " I NEED HELP "

Answer:Windows XP Pro reinstallation of MS Word

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i am using dell 1555 with windows 7. Now i have problem and i need to reinstall the operating system.The problem is my dvd drive is not working. I tried to reinstall os with external dvd drive but external dvd drive is not showing in boot sequence. Please tell me any other way to reinstall the windows 7. I look forward to hearing from you guys. Thanks in advance.

Answer:need quick help with Windows 7 reinstallation

save all your files.1 reboot2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen. Note: You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen. 3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.4 Specify the language settings that you want, and then click Next.5 Log in as a user who has administrative credentials, and then click OK.6 Click Dell Factory Image Restore.7 In the Dell Factory Image Restore window, click Next.8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.9 Click Next. The computer is restored to the default factory configuration.10 When the restore operation is completed, click Finish to restart the computer.The software is now installed as it was when the computer was first received.Back to TopStep 4: Restore your personal files and data from backupsi hate computers!but cant help myself....

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ok so I was forced to reinstall windows xp recently due to a nasty system crash, but now i'm having problems getting to the login screen. i'm not sure how to describe my problem exactly, but here goes. windows will not even reach the log in screen except in safe mode which is how i'm using it now. every time windows is loading, as soon as the windows logo with the scrolling bar clears the monitor goes blank and goes to power saving mode. I installed and have been loading windows automatic updates and everything was ok up until I installed the SP2 update... I can run system restore and get to a point prior to SP2, but I know that I should be able to install it without this issue... any suggestions???

Answer:windows xp reinstallation problems

google autostreamer. then slipstream sp2 into your xp disc and then install windows. never install sp2 on top of sp1.

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I haven't windows product key.. and I want to reinstall my pc with windows 7 ultimate. because display show me that "this copy of windows is not genuine". Please tell me, what can i do now?

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I have got one question, very important for me.

I want to uinstall Vista from my Toshiba Satellite, and install XP. But if i do this, software from Toshiba (Toshiba TEMPRO, software for camera, Bluetooth etc.) will stay on my computer or I have to install it manually?

If manually - could you tell me from where can I download this software?

Thanks for quick answer

Answer:Windows Vista - XP reinstallation

> I want to uinstall Vista from my Toshiba Satellite, and install XP. But if i do this, software from Toshiba (Toshiba TEMPRO, software for camera, Bluetooth etc.) will stay on my computer or I have to install it manually?)

You cannot uninstall the Vista? you have to format the HDD or the partition where the Vista is stored to remove it from the notebook.
Win XP setup does this automatically. While XP installation, setup will ask you to format the HDD or the partition and to reinstall the Win XP.
So you can install Win XP on the same partition where the Vista is stored.
This will kick off the Vista from HDD.

PS: In order to install the Win XP you have to switch the SATA mode from AHCI to compatible. This can be done in BIOS

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Hi, I recently reinstalled Windows XP Home Edition Service Pack 2 with a Reinstallation CD that came with my Dell Dimension 4700. After the reinstallation there was no sound except for the sound you get when there is an error. I don't know if I orginally had Service Pack 2 on it, is this the reason why there is no sound? In the control panel under Sounds and Audio Devices, it says "No Audio Device".
Does this have something to do with the sound card driver? Could someone please help me!

Dell Dimension 4700
Windows XP Home Edition Service Pack 2
Intel(R) Pentium(R) 4 CPU 2.80 GHz 2.79 GHz

BTW the sound card I have is a SoundMAX Digital Audio one

Answer:No Audio After Reinstallation of Windows XP

Dell computers come with a Dell branded copy of Windows (installs on any Dell without a product key) and a driver disk. If you do not have a driver disk, go to and download your sound card driver. Also, check in Device Manager to be sure you have all the other drivers loaded. (Start> Control Panel> System> Device Manager)

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If I had two seperate hard drives, one contains the system and another contains my files, then I do a clean install of XP on the hard drive with the OS, will the hard drive with my files get affected?

Answer:Windows REinstallation Question?

It shouldn't as long as you are careful and pay attention. Whenever I'm doing something that might affect another drive, I unplug the drive just to be sure

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What is It? I cant use it to upgrade My HP laptop from windows vista to 7 huh?

Answer:Dell windows 7 Reinstallation DVD?

The short answer is no.
Dell's reinstallation DVD can be used to reinstall Windows 7 on a certain Dell's model, it was designed for.

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my friend asked me to fix his computer, which was messed up beyond belief, popups and spyware everywhere. Rather than spend the time tracking down error after error, i decided to reformatt it. He didnt have any cd's that came with the computer, so i used my windows xp home cd. The problem is, i used a program (jelly something) to get his cd key from windows before i reformatted, and it wont activate. It said incorrect key, and reminded me to look at the sticker, which i forgot to look for before, and i entered the key from that and it still wont recognize it. His operating system was originally home, and the cd im using is from home. Is there any way to fix this? Btw, its a compaq.

Answer:Windows xp reinstallation problem

If it's not the same version of Home, it will not work. (OEM vs retail, etc)

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Hi Guys
My friend has an Acer Aspire 5315 which was infected with virus so as a result we reinstalled windows xp (from CD) but now there seems to be a problem in that it wont connect to the internet, we cant seem to turn on the wireless adapter to pick up the wifi, I thought that it might be drivers for the wireless card missing so i download to USB key to install but the Acer doesn't seem to recognise the USB key (have tried several different brands etc.) the light flashes on it but the drive doesn't even show up in my computer, dont know what to do next.......... help

Answer:windows xp reinstallation problems

Can you burn the drivers to a CD?

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Because my current Windows installation seems to have issues that are beyond fixing (, I plan on reinstalling Windows 8.1 though the ISO Installation Media Creation tool.

However, I have already reserved my upgrade to Windows 10. After reinstalling Windows, will I still be able to upgrade to Windows 10 for free? Obviously I'll have the same product key.

However, if for whatever reason the installation media doesn't work, I intend to wipe everything from my PC and install Windows 7 from my original OEM installation disk. Will I be able to upgrade to Windows 10 from there? Obviously this installation will have a different key to my Windows 8.1 installation. Will I still be able to upgrade for free in this instance?

Someone else I was talking to about this also advised me to ask about compatibility with UEFI. Obviously, Win10 will want UEFI but 7 will install as MBR? Will this cause problems?


Answer:Will I still be able to upgrade to Windows 10 after a reinstallation?

As well as that, will I have to install other updates before I install 10?

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Hi all,

The PC is a laptop for which I'm the only user.

I was unable to boot as a result of certain boot files getting corrupted, so I opted to reinstall windows while keeping my C and D partitions intact. By doing so I assumed windows would just reinstall all its essential system files etc. while the rest of my system would be just as I'd left it. However, this is hardly the case. Although 'My Computer' contains the C and D drives with all programs and data on them, the desktop, start menu, etc. everything has the look and functionality of a PC straight out of the box. 'All Programs' has nothing in it besides the several basic default selections. I can't seem to 'resurrect' any of my programs.

How can I restore everything to its prior working order? How do I get all my programs from the C drive to be recognized by windows automatically so that they're in 'All Programs' in the start menu, so that it boots the way it used to? Since windows looks so bare now, I tried reinstalling the laptop's drivers (which are right there in the C drive) but upon doing so, I was told that these drivers already exist (I did not overwrite them). If they already exist, why aren't they actively working? Everything seems to be latent now.

How can I take all my saved partition programs, data and functionally integrate them into windows now? If I can't, what's the use of being able to preserve the old partitions in t... Read more

Answer:Windows XP reinstallation problem

To save information in partitions did you use a backup program like Norton or Acronis? Do you have a backup CD or any information that could restore your old files?

Is the partition hidden?

If it is check out this link

Here is another link that may help

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Hey, if anybody could help me with this, I would love them forever. I just don't know who else to ask at this point.

I borrowed a friend's copy of XP about a month ago and installed it. I wasn't sure if I wanted to shell out for XP or not (I'm a poor student with multi-tens of thousands of dollars of loans), decided I liked it, and purchased XP, which arrived yesterday. Maybe this was a dumb thing to do, but I had no idea if XP would even work on my old computer or not.

The problem is that I can't get into my previous install of XP. It says that I am on my last day and must activate before logging in. I've tried to do a clean install with my copy of XP, but I just can't. I can't get it to boot from CD. I can't get into the BIOS and change the date.

Can somebody PLEASE explain to me what I can do. I will be ever grateful for any responses.

Thank you.

Answer:Windows XP reinstallation help - can't activate

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HiI am considering buying a Dell desktop with XP but it used to be that Dell gave you a reintallation disk with the pc and now they do not. I wonder how you would reinstall windows if the need ever arose. I know I have done this with my current machine a couple of times.Is there any other way of doing this which Dell now supply or do you have to buy another copy of windows if it goes wrong?Thanks for your helpWillo

Answer:Dell pcs and windows reinstallation

Ive bought from dell recently and if you ask for a windows disc and recovery disc,they will supply them at 5.00 each.Well thats what i got charged after a little haggling.Also you will be able to make your own recovery disc from the system itself.Hope this helps.

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I woud like to reinstall my OS (Windows Media Center 2005) but i do not want to use the recovery cd.
How can i buy only the Microsoft reinstallation CD of Windows MCE 2005?


Answer:Need Reinstallation CD for Windows MCE 2005

How you can buy a Microsoft Windows OS? ?:|
Visit a computer or software dealer and buy it?

Don?t be mad at me but you question is really strange

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I have a high end laptop (Clevo) with two discs in a RAID 1 configuration. I use this as a desk top replacement for office work and CAD.

On several occasions in the past I have installed new discs and re-established the computer from scratch from the Windows 7 Ultimate installation CD All without problems. The last time was about 18 months ago.

Well, it was getting a bit slow and messy ? software rot ? and had crashed a few times recently which caused the RAID to rebuild which takes ages and slows everything up.

This morning I decide to install a new pair of discs and start again from scratch.

All went well until the last few minutes of the operating system loading when I got a message saying that the operating system could not be configured because of the hardware on this computer.

After checking all that I could check I tried again but with the same result.

After 4 attempts, I reinstalled the old discs and it is now working again.

Does anyone have any idea what could have prevented the operating system loading ?it worked perfectly 18 month ago and I have not installed any additional hardware since then?

Any assistance will be acknowledged.

Answer:Windows 7 reinstallation problem

When you say "After checking all that I could check...", what exactly did you check?
Are you referring to hardware tests of CPU, HDD, RAM, graphics card, etc.?
If so, what tests/apps did you run and what were the results?

"Software rot"... that's an apt description of the inevitable and mysterious OS decay that every Windows user eventually experiences.

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I downloaded windows 8 consumure preview and I wanted to reinstall window7 so I get my windows 7 disk and hit reinstall. When it was about 70% done and it freezes then it crashes I turn it back on and a loop hole appears and it saids this message
" the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart installation"
I hit ok. It restarts and the same message pops up.

Can any of you help?

Answer:Windows 7 reinstallation error help!!!!

Follow these same steps to Clean Reinstall - Factory OEM Windows 7 making sure you boot the installer.

Delete all partitions during install, create new and format or just click Next to let installer do it for you. Unplug all other HD's and peripherals.

If it fails again wipe the HD with Diskpart Clean Command

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Sorry - this is long but I hope that some of the more technical of you will have some suggestions. I have tried to be very specific in describing the problem/facts.My father has a 2 year old Dell PC which was supplied with MS Windows Me.After a few problems arose with the OS, a friend of a friend offered to do a general tidy-up. Rather oddly, this resulted in the computer coming back installed with Windows 2000 Professional. This was way too complex for my Dad's use and had all sorts of glitches.It has now crashed and will not boot up, even to Safe Mode.Armed with various magazine articles, I tried a reinstall of Me for him (having recently successfully reinstalled XP on my computer). I tried lots of different approaches and options (see below) but it didn't work.Can any of you tech-types please tell me how to progress from these various screens/messages?For all approaches, I inserted the Me reinstallation disk provided by Dell and chose to boot from the CD (because it wouldn't boot from the hard disk).1. At first, I managed to progress to a setup screen that offered to reformat the hard drive. Looked promising. After a few seconds, however, I received the message:"Setup cannot install Windows Me on your computer. An error was detected while formatting your primary hard disk partition"I couldn't go any further and had to turn off and restart.2. After following another option from boot up from the CD, I managed to get to Scan Disk. This produced the message:"Scan Disk encounte... Read more

Answer:Windows Me reinstallation problems

The problem you are having is that after you format the disk, you need torewrite the MBR to look for DOS instead of NT. Using the WinME bootdisk, start the system and then type: fdisk /mbr This should restore theMBR. (Actually, the WinME install should see that ntldr is missing andrewrite the MBR, but it's better to have it properly set upbefore youstart.)Chris

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so, i have my little sticker on the side of my computer with my CD-KEY, but i managed to lose my installation disc for windows 7 home premium.if i were to get a copy of a windows or download one from online somewhere, would that do the job just as good as having the original?

Answer:windows 7 reinstallation question

Only if installation DVD version exactly matched version on case sticker. Case sticker is probably Windows 7 Home Premium Full Version or even a customised OEM version which is not as easy to borrow a copy of as the upgrade version.

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I was given a
Dell Inspiron 6000 laptop running on Windows XP Home Edition (SP2)
by a work colleague (my boss!).
He was suffering with various problems with the computer (running slow, spyware, etc) and is not happy using computers.
It has no Windows cd or software reinstallation/recovery CD with it.

I decided the best thing to do was a reinstallation of the OS. Unfortunately, the 'CTRL + F11' restore to factory settings function on startup didn't work.
I therefore went in via the i386 menu and winnt32.exe. and would subsequently download all of the drivers/software via Dell's website for the specific model.
It installed, but warned the following files were missing on installation:


The OS started up ok, but here's the problem:

The Regional and Language options are set to UK English (as is i.e), but some of the language is in Croatian/Czechoslovakian or something similar!
For instance, if I go to 'system properties' the tabs will say,
'General', 'Computer Name', 'Hardver', 'Advanced', 'Remote'.

The 'Hardver' tab is in the foreign language, and if I go into the tab, so is everything else.
Also, a couple of the icons in 'control panel' are in the foreign language as well. It crops up in various other places as well.

Please, I am desperate for someone to help me on this.
I telephoned the support line at Dell, but they wanted ?119 to give me the information to fix it!

The perfect sol... Read more

Answer:Windows XP HE Reinstallation Problem.

.....I telephoned the support line at Dell, but they wanted ?119 to give me the information to fix it!.....

Thats a complete rip off, i'm sure we can find a solution for you for free here, just bear with us!

After a very brief google search, they all came back as residing in Windows XP home and proffesional versions as default. Do you have the Xp Cd handy, or did it not come with one? If you do have one you could try this:

Go to the Run box on the Start Menu and type in:

sfc /scannow ( copy and paste that command, as the spacings are important to it working!)

cheers, post back if you have any problems with this

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Reinstalled Windows xp. On my computer. Deleted partition, created new one so, so same as i have 1000 times over. Get all updated completed everything running great. But out of nowhere my Dvd Drives both of em are not on control panel, or under my computer. Cent even boot it from the Bios, f12 also before bootup it shows its not active or not present witch it is. nothing is unplugged. So if i could get some ideals i would love it.

I have reinstalled and did this process 3 times :D each time happens works and is there for a minute or two but then no. Cant install any computer games. Programs. nothing

Help!!!! please thanks.


Answer:Windows Reinstallation Issues

Reseat the drive cables once, or you might have some spare sata or pata cable there , try one of those.

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I just reinstalled the os on my inspiron 1200 due to the excessive amount of spyware and now the computer can't find the drivers for certain number of devices. I also noticed that there isnt a dell theme to the account not a single icon on the desktop.

The following drivers are missing:

Ethernet Controller
Multimedia Audio Controller
Network Controller
PCI Modem
Video Controller
Video Controller (VGA Compatible)

please help laptop is in bad shape.

Answer:Windows Xp Reinstallation Issue

Windows Xp service pack 2

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So I needed to take the SSD out of my laptop running the most recent build of Windows 10 and edit some data on that SSD on a different computer using an external connector. When I put the SSD back in, I wasn't having any problems with the drive of the OS, but a few days later I turn it on and my desktop is wiped clean and it looks like a completely fresh install of Windows 10. I automatically check to see if my data remains and, oddly enough, it did. My drive was still 4/5 full. The only thing that I can think of that would cause this is when I edited the data of the SSD externally I had to give the other computer permissions to access the data on the drive and maybe my laptop flipped out over it.

Any help would be appreciated. Worst case scenario, I get my data off of the drive and reinstall all my programs.

Answer:Odd Windows 10 Reinstallation(?) Situation

Is it a fresh install or has a new user account been created? You can check your users by opening Computer Management window (right click on start button) and looking at your Local Users and Groups.

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Hi again! You guys really help me a lot in my last question! Anyway, yeah, like the title, are there any Windows 7 reinstallation disk? I mean, I bought my new Gateway computer, but it didn't come with any reinstallation disk. Am I suppose to make one? I am just worried if anything happens to my computer like a booting up error or a blue screen of death, I have to go down to the hardware store again and waste 50 bucks again. I want to do this myself, like reinstalling windows myself. At least its free with no money charge. Thanks in advance for all answers!

Answer:Is there any Windows 7 reinstallation disk?

To reinstall Windows 7 like when it came from the manufacturer Go to and look in All Programs. Windows 7 allows you to make one copy. I used 3 DVD to make mine. Have 4 DVD ready just in case.With these 3 DVD you can install Windows 7 on a new hard drive.As mention above.Start - the Control Panel - Backup and Restore Icon - at the left top corner - Create a system Image - This image has to be put on an Exterior Hard drive. Takes about 25 minutes. 41 GBAfter that Create a System Repair Disc. The Repair Disc can be used to reinstall your System Image by putting in the tray and restarting your computer. Be ready to press any key when asked or you will go to a normal startup.Acronis True Image works good with an Exterior Hard Drive.It records more than Windows System Image. Lately it's been taking about 60 minutes to make a backup. You can create a Secure Zone (partition) for a backup. I've had that to fail but Exterior hard drive backup has always worked. Size 68 GB

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Ok here ia my delema, I bought a laptop with vista home 64 and I finally got my win 7 upgrade pack from gate way to put on my nv52 lap top. I installed the os and some other drivers and started getting bsod, which I believe are from the beta drivers my brother sent a link to. I couldn't fix the problem and used my recovery disk to go back to vista and do the upgrade thing again. Now my question is, do I have to reactivate windows 7 when I reinstall? I did it once when I installed it the first time I installed windows 7. I'd like to do a clean install with out the bloat ware the oem pc makers put on it.

Answer:Windows 7 reinstallation question

if you re-install you'll have to re-activate. Once you have wiped your drive and started over the only traces of your previous activation will be at microsoft. I assume that the old activation data will compare hardware and keys against the new install to ensure that no cheating is going on. With Vista I read that even a replacement HDD would cause a re-activation request.

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