Computer Support Forum

Unreachable Folder After A Windows Reinstallation.

Question: Unreachable Folder After A Windows Reinstallation.


I recently upgraded my computer to Windws XP 64, and my "my documents" folder on my previous setup is no unavailabe. I have alot of data that i would like to keep, is there anyway that I can retrieve this data.

Once I click on the folder in the Documents and Settings folder an error window appears with 'Access denied'.

I would very much appreaciate it if someone could recommend some software to retrieve my data, or suggest omeway of bypassing this restriction.

Many thanks in advance


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Preferred Solution: Unreachable Folder After A Windows Reinstallation.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Unreachable Folder After A Windows Reinstallation.

Is it no longer available because it is lock or because it appears to be missing?

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Hi all. Sorry if this is daft.I have reinstalled Windows 98SE twice on my system each time renaming the file so at the moment i have three folders on my HD called C:\windowsC:\windowsaC:\windowsbI want to free up my space and I am 99% sure that it is OK to delete the two 'old' folders.But is there anythinig I should be aware of?Thanks in advance.

Answer:Safe to delete 'old' Windows folder>reinstallation

As long as you're not using the files in the folders it will be OK to delete them.

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I was trying to recover some lost files with recovery software, I came across something unpleasant - my partitions contain 'Found' folder that contains 'Found.NNNN' N for numbers, folders that contain files previously deleted with their filenames also remaining. I want these files cleared, the thing is, unlike $RECYCLE.BIN that can be accessed if you unhide system folders and such, these folders do not exist and yet recovery software finds them.

Can you tell me what application can erase these folders and files so that they do not appear under the recovery software? Eraser does not detect the folder as existent. It is something like ROOT\Folder\ but I don't know which erasing program can find and delete the whole folder.

Answer:Need to delete content in unreachable folder

These things are usually made by CHKDSK.

If you have a lot of them, I'd suspect a failing hard drive.

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After searchin microsofts help and support it appeared that i found my solution but their directoins were wrong, well for my system anyway. heres a grab from their site and my problem with it.


When you try to open a folder in Microsoft Windows XP, you may receive the following error message, where Folder is the name of the folder that you cannot open:
Folder is not accessible. Access is denied


This issue may occur if the folder that you cannot open was created on an NTFS file system volume by using a previous installation of Windows, and then installing Windows XP.
This issue may occur although you enter the correct user name and password.
This issue occurs because the security ID for the user has changed.
Although you use the same user name and password, your security ID no longer matches the security ID of the owner of the folder that you cannot open.

For example, although you use the same user name and password, you may no longer have permission to open the folder after you complete the following steps:

1. Before you install Windows XP Professional, you change the actual location, or target location, of the My Documents folder to another volume.
2. You format the primary partition.
3. You install Windows XP Professional.


To resolve this issue, you must turn off Simple File Sharing, and then take ownership of the folder:

1. Turn off Simple File Sharing: a. Click Start, and then click My Computer.
b. On the Tools menu, click Folder Op... Read more

Answer:Access Denied to My Documents folder after reinstallation of windows xp please help.

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Hi Guys,

My hard drive is partitioned and I have just reinstalled XP in C-Drive. My problem is that I had moved my 'My Documents' folder into the secondary partition and made it a private folder, after reinstalling windows I can't get into the folder. I get the 'access denied' message.

What can I do? Is there a way to unlock it? I have over 80GB worth of date stored there .



Answer:Can'r get into private folder after XP Reinstallation

You can try: How to take ownership of a file or folder in Windows XP. If you are running XP Home, you will have to boot into safe mode, and then log on with an account that has Administrative rights to have access to the Security tab.

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Recently, with the`help of some of the members here, I successfully reformatted my computer (a Gateway Pentium 4 running WinXP SP2) for the first time. However, after reinstalling and booting up, I was immediately made aware of several problems. The biggest problem I encountered is that there appears to be no audio whatsoever, just internal speaker beeps.

The Volume tab of the Sounds and audio Devices Properties window is completely grayed out and not only that, but the Accessories>Entertainment folder is completely empty -- no Sound Recorder, no Volume Control, nothing. When I tried to open Windows Movie Maker, I got an error message saying that WMM couldn't start because the appropriate audio hardware was missing -- and this didn't sound very good at all.

I've checked the cords leading from my speakers to my computer, and there don't seem to be any loose connections. I've also looked at my System Recovery disk and even a couple other WinXP re-installation disks to see if they had anything that looked like sound hardware or audio applications on them, and if they did, I certainly couldn't find it.

My computer isn't connected to the Internet yet (the reason I reformatted it was because of a particularly nasty trojan, and I'm still waiting for my latest HijackThis log to be inspected), and my monitor apparently decided to die as well, so there's not a lot I can do with my computer at the moment. Still, I thought I'... Read more

Answer:Solved: No sound or Entertainment folder after reinstallation?


Before you do a hard drive and fresh install of XP, you should identify the devices(display adapter, sound device, network adapter, chipset) in your computer and then obtain and burn off the drivers for those devices to a CD-R.

It's my guess the sound device driver and possibly other device drivers didn't get installed.


Right-click MY COMPUTER, click Properties - Hardware - Device Manager, click the + in

Display Adapters

Network Adapters

Sound Video And Game Controllers

then write down what's listed in each heading.

If there are also headings with the name

Other Devices

Unknown Devices

write down what's listed in those headings.


If you have another thread going in a different forum section, can you post the link to it here?


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Dear all

Not sure if Networking is the right category for this, but here goes...

We have several Windows Server 2003 boxes in a remote hosting centre that we connect to via Remote Desktop Connection from our offices. At the end of each working day, it's usual practice simply to close the RDC window, and in the morning we can reconnect to the same session and quickly resume working. But on a regular basis, one of the boxes (let's call it W2) becomes unreachable by morning, as in, it's unpingable and to all intents and purposes no longer on the internet.

To resolve this we can use Terminal Services Manager on one of the other remote boxes (let's call it W3) to connect to the problem box and reset the session. But we can only do this from W3 - none of the other remote machines can see W2 at this point in time. When the session has been reset, W2 once again becomes reachable remotely.

The Event Log shows up various suggestions but none of them are conclusive. About a week ago I had this, with a Source of "TermDD", which I thought looked promising:

Event ID 50
The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.
But I've not had it since and the strage behaviour has continued.

I've also had messages with a Source of "W32Time" that go like this and suggest the moment at which the disconnect occurs:

The time provider NtpClient is currently receiving valid time data ... Read more

Answer:Remote Windows server becomes unreachable

Is bumping frowned upon around here? Apologies if so...

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I turned out computer tonight regulary and he made bunch of automatic updates... later this day when i tried to star windows xp, he restarts the comp at the begining of his loading screen, nothing works (no last confing, no safe mode, not normaly). Im trying to do in-place recovery. Any clues? Im fearing when Windows update himself again, if he chrases again....

Thanks for any hint

Answer:Solved: windows unreachable after tonights update

Safe mode system restore. No safe mode? Then command line system restore. No command line SR? Then make a UBCD4Win CD with a XP install disc, boot to it and use the system restore utility on the CD.

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can i use a dell windows xp reinstallation cd on a hewlett packer pcto get it up & running?

Answer:dell windows xp reinstallation cd vs. hp windows xp reinstallation cd


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Before I start I'm sorry if this is in the wrong thread, i just joined and I don't want to waste time that could be spent trying to fix my computer.

Anyways, I've been recently trying to dual boot windows 7 and windows 8 release preview and i tried several methods from vhd to bootable usb, it was going pretty well until i decided bootable usb would be easier and got rid of the vhd that wouldve had windows 8. Now i am unable to boot my computer after a message saying bootmgr is missing. I have a system recovery disc but when i put it in it comes up with an error :status 0xc00000e9 info an unexpected I/O error has occurred. I also have the usb with the bootable windows 8 installation but that fails to start with another error; status 0xc000000f info a required device isnt connected or cant be accessed. i am currently making a windows 7 boot cd to see if i cant get that to help fix my problem. i would do the same thing with windows 8 but the windows usb/dvd download tool says my windows 8 iso is an invalid iso so i was unable to use that but i got it through a more difficult tutorial. I will answer any and all questions that further explain this problem to the best of my knowledge. I know little about scripts commands etc, but i have been trying to learn so if something like this were to happen it would be easier, sadly i didnt get enough time to work.

Any help is appreciated

EDIT: i have managed to get the windows 7 boot cd to load, i am currently trying to repair the system... Read more

Answer:Windows 7 unable to start, system repair and f8 functions unreachable

If you don't have many programs on your computer, a clean install of Win 7 might be your best bet. Depending on which disk you have, try the related tutorial.
Clean Install Windows 7
Clean Install with a Upgrade Windows 7 Version
If you don't have a disk to do an install, let us know.

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Hi all,

I have a Dell Vostro laptop, XP with SP3. Started acting strange a few weeks back. I dont recall installing any software or other changes prior to this time. While connected to WiFi and surfing, after a few minutes the WiFi config window would open and state that Windows could not config the WiFi and to start Windows ZeroConfig. Along with this problem, Firefox would get re-directed to all sorts of odd places, even if no button was being clicked. Disable/Re-enable the radio had to be done via System Manager and rarely got things working. A reboot is usually required to get the WiFi working again. Sometimes the reboot does not complete and all I get on my screen is my wallpaper with no icons.

The laptop is running Spybot, SpywareBlaster, Ad-Aware, AVG, and Symantec Endpoint Protection. I updated all these to the latest rev and ran full scans, one at a time. A few trojans were found by Spybot. AVG found nothing during the scan but reported another trojan while Ad-Aware was running. Ad-Aware found cookies and one trojan. Tools each reported that what they found was successfully removed/quarantined.

I tried to update Windows by going to the Windows Update Site using the link in IE6: Tools->Windows Update. The link gives the error: "The page cannot be displayed" with "Cannot find server" in the window title bar. I can get to the Microsoft main page @ I went to Security & Updates link to Windows Update. From there I ca... Read more

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Greetings. Could be asking a stupid question but we'll see.

Scenario and problem:
My system was due for a reinstallation of Window XP. On my previous OS I had extracted a few music albums (via CD) to my system for easier access when listening to music. However after the installation it appears I can't access these music folders anymore. It appears it is only happening to the folders that were recently added.

For example, I have a "Albums" folder which includes albums I extracted. I can access some album folders without any issues however the albums that were recently added (in the previous version of XP) it comes up with the error: "Access Denied". All that were added are not accessible.

I have added 2 more harddrives which effectively changed some of drive letters around but don't belive its the problem. Any clarifications on this?

Answer:Folder is "not accessible" after XP reinstallation.

Youll probably have to check the permissions on this access denied folder, against one that you have no problem accessing.

right click, choose properties, then go to the Security tab

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I encounter was I had a very bad issue, I did a sfc /scannow and it found corrupted files and was unable to repair them. Dism also found errors. I even try to create a recovery and repair it, it says my system32 also having issues and cannot be repaired. I was wondering if there is any other ways to curb this issue.

I have also try this method: Extract Files from Windows 7 Installation DVD - Windows 7 Help Forums

However, I was stucked when opening install.wim, it displays a error as shown in the picture.

Answer:Reinstallation of Windows 10

I would not worry about formatting your SSD.

Trying to fix System32 is not worth the effort.

Just boot using your W10 install media, delete all partitions and let Windows install.

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Hi everyone,
I own an HP Probook laptop and I want to reinstall my windows 7.
I heard Hp has some system recovery disc or factory setting disc to make the task easier to perform?
But I searched it up on HP and the info is very complicated.
So can someone tell me how to reinstall the OS using those tools? Thank you.
By the way, the reason I am doing this is because the computer is infected with tonnes of viruses. I am not sure about the backup feature of windows, because that may carry the virus over to my fresh reinstalled windows. Should I back my stuff up? They are mostly movies (stored legally) and music on the computer and some unimportant documents.

Answer:Reinstallation - HP Windows 7

Hi -

Press F11 key during boot-up -

Once in Recovery, follow these steps -

Regards. . .



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After reinstalling Windows XP, Professional, I get a startup page that requests that I make a choice of which operating system I want to use:Windows XP ProfessionalWindows XP ProfessionalAs you can see, they are both the same name. When I choose the first one it runs fine. If I choose the second one, I get a message on a blue background stating that there was a problem starting Windows and that I should stop. This was the same message that I had gotten prior to reinstalling Windows XP Professional. Does anybody have an idea what is going on?

Answer:Reinstallation of Windows XP Pro

Please post the content of your C:\boot.ini file.

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Ok, I reinstalled Windows XP Home edition on my computer to get rid of error messages and virus that were on my system and it worked. Now what do I do next? What else am I supposed to reinstall on m system to get it to be in regular working condition in relation to drivers (I have no idea what those are) or anything else to get it up and going? Also, my screen resolution is at 640 by 480 pixels and I know I need to increase that to make the display to regular size (right now everything is huge on the screen), but when I try to slide the arrow over to increase the resolution size it doesn't move. Is there something else I'm missing? ThanksMod Edit: Topic moved to more appropriate forum and edited topic title~ TMacK

Answer:Windows Xp Reinstallation

Hello,Drivers are there to make sure your software can access your hardware correctly, a perfect example of this is as you describe the problem with your display resolution this is because windows can't communicate correctly with your graphics chip/card. to solve the issue you will need to go to the companys website where you will be able to install the right software.If you open up device manager... right click my computer->properties->hardware->device manager, what can you see under display adaptors?

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I have an HP computer and I perform a fresh (re)installation of Windows 7 at least annually. Is it quicker to go to the MS website and download Win 7 SP1, then activate auto update or allow the software to go thru the installation (initially 133 updates and more later, including SP1.
I understand that SP1 included all updates before it. (Duplicating some effort)

Answer:Reinstallation of windows 7

Hello Funkyecat,

Yes, it would indeed be better and easier to use the latest Windows 7 Home Premium x64 SP1 U (media refresh) X17-58997.iso version that already includes a lot of updates that you wouldn't have to install later through Windows Updates.

Clean Reinstall - Factory OEM Windows 7

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I am going to reinstall windows because I am moving windows to another hard drive, but I have a concern reinstalling windows.

Presently, I am using a copy of Windows 7 x64 provided to me by my university. However, after installing it on my desktop, I also tried to use the serial on my laptop, but it would not let me activate. My concern that it is a one time use serial, however a friend told me that it windows registers the hardware on my machine when activating, and that was why I could not activite on my laptop.

Now I will be reinstalling it on my desktop, and I need a second opinion here. Will the serial work on my desktop (its only been used once).


Answer:Windows Reinstallation

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To try and make a long story short, it has been determined that my son has the Virut virus in his PC. I ran the MG Tools as suggested in another MG forum and it was confirmed. When I purchased this pc about 5+ years ago it did not come with a disk.

So my question is, what do I do next? I know the partitans need to be formatted and a fresh installation of XP needs to be installed. Do I have to buy a disk, or can it be done within the PC itself using system recovery? How d I format the partitians? If I have to purchase a disk, can you tell me where I can purchase one inexpensively? I need to know what to buy, etc. Any help would be greatly appreciated.

Answer:Windows XP - Reinstallation Help

It may have a recovery partition which you could use to reinstall the OS and ususally offfers the option to create recovery discs. Since the procedure to do either differs from PC to PC, I can't give you any specifics. What is the manufacturer and model number of your PC?

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I originally got my Windows 10 Pro as a free upgrade from Windows 7 Pro. If I want to reinstall Windows 10 Pro (from my downloaded DVD), What type of activation code(s) do I need? I see that currently I have a Product ID shown on my Control Panel > System page.. But I never got an activation key like we used to have with Windows 7. Do I just need my original Windows 7 key?

Answer:Windows 10 Pro reinstallation

You don't need a product key. It just knows. On the screen that asks for a product key click the link for "I don't have a product key."

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How to reinstall windows xp by formating 'c' drive only as my hard disk is having 4 drives in which i have to format 'c' drive only and install fresh windows xp plz help me

Answer:Windows XP Reinstallation

F2 during startup

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Hello Guys

One of my friend has windows 7 ultimate 32 bit
and wants to install 64 bit (not Dual boot) So he wants to remove 32 bit and install 64 bit is there way to replace the operating system or something like that please answer in as much detail as possible because i am not good and installation of Windows or hard drive formating etc so please give me full detailed explaination
Thank you very Much in advance

Answer:Windows 7 Reinstallation

You'll need to do a Clean Install Windows 7 deleting all partitions using the Drive Options pictured in Steps 7 and 8 to create new Partition(s) as desired.

The 64 bit OS is provided along with everything that must be backed up from the old install, how to do a perfect new install, set it up and maintain it perfectly in these same steps for Clean Reinstall - Factory OEM Windows 7 so study it carefully and ask back any questions.

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I've recently upgraded the processor, motherboard and chassi of my computer. The installation of the hardware went relatively smoothly and when the power is turned on, the system correctly recognizes the CD-ROM, the CD-RW, the hdds and so on. However, when I try to install Windows XP, the computer gets caught in an endless loop of copying files needed for the installation and then rebooting. The setup claims that the reboot is part of the installation process and that the installation will continue afterwards, but instead it tries to start the installation from the beginning all over again. What could be wrong?

Have tried the following:

- The BIOS has been flashed and upgraded to the latest version.
- I've tried changing the boot device priority in the BIOS - it does not work, regardless of whether I choose the CD-ROM or an hdd as boot device.

ASUS A8V Deluxe motherboard
AMD Athlon 64 3500+ 1000 MHz processor
512 Mb of 266 MHz DDR SDRAM

Answer:Reinstallation of Windows XP

Might seem simplistic but just want to confirm:
When you start the initial install by booting to cd, usually you'll see "press any key to boot from cd..." (or similar). Of course, you press a key and start the install. At the point where it reboots, you should be sure you are NOT hitting any key again at the prompt to boot from cd. Doing so will start the install again.

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I am trying to reinstall Windows 98 SE on my Tiny PC but am having problems. I have formatted the C: drive but when I reboot from the Start up disk I get the message: Windows has detected that drive C does not contain a valid FAT or FAT32 partition. There are several possible causes for this - the drive may need to be partitioned therefore run FDISK, you may be using 3rd party disk partitioning software, some viruses cause your C drive not to register. It then says that the diagnostic tools were successfully loaded to drive C. When trying to run setup from the Windows CD I get the message that it cannot create a temporary directory. If you have HPFS or NTFS software installed on your hard drive you will need to create an MS-Dos Partition to set up Windows. HELP - what does all this mean? I have done reinstallations before but never come across this.

Answer:Windows 98 reinstallation

You need to fdisk and partition your hard disk first then format and then install Win98SE. To do that you need a bootdisk not the Tiny Start up disk. You can get bootdisk for any system you want to install from click here

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     I purchased windows 7 - Home Basic few years back and my laptop crashed and i lost all th ebackup including the OS.
I still retain activation key. I would like to install genuine windows 7 and activate it again.
Please guide me about where i can find the ISO file of Windows7.


Answer:Windows 7 - ReInstallation

Hi Karun,
Is this an OEM version?
If it is an OEM version, it is recommended to ask for help from the device manufacturer website.
If it is a retail version, we could get an installation media here.
Download Windows 7 Disc Images (ISO Files)
Best regardsPlease remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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wondering if any one can advise on this issue :
i bought my comp-win xp media centre edition, without any installation cds.That time i knew a very lil about comp,now i realise it has got only one drive.....all files-system or normal are saved in the same drive.......what should i do in case i ever need to reinstall windows.........or format everything to divide the HD into 2 or more drives??

my other problem is , how can i open ports while file i always get this problem.plz do not give me link to other port opening sites, as i have already been there but didn't understand anything as iam a noob in almost everything in comp.plz plz help me to resolve these probs.............cheeeeeeeers!!!!

Answer:Windows Reinstallation

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Hi,I am in the process(as i speak/type)of reinstalling XP Pro on my daughters Dell Latitude D620 laptop.It was basically stuck in a loop upon start up. Upon start up i was/am met with a black screen with options to start up from last known configuration, safe mode,etc,etc, but after trying all the options,windows would start to load & then return to the black screen i just mentioned. I decided to reinstall windows. So far,so good. My question is a simple one.............the laptop at the moment on the windows XP professional set up screen with the sub heading of 'please wait while set up formats the partition' and in the progress box at the bottom of the screen is says 'set up is formatting....'. The thing is it's been stuck on 3% progress for the last half an hour to an that normal or is it an indication that it's not working?

Answer:Windows XP reinstallation

stuck on 3% for an hour is not normal,the hdon laptop wont be that big

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If anyone could recommend where to find any general but fairly detailed advice and tips on Windows xp pro reinstallation it would be greatly appreciated - such things as what needs to be done and the order in which to do them!It is several years since I undertook this task, and that was on my previous PC. There seems to be so much more to do nowadays, and the old grey matter is not as sharp as it used to be!In fact what would be really useful would be the "idiots guide to Windows xp pro reinstallation" if such a thing were to exist.ThanksDave

Answer:Windows xp pro reinstallation

Assuming that you have a backup of everything click here

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About a month ago the "Bad Image" error started popping up whenever I tried to open clients such as that for Skype and League of Legends. Uninstalling and reinstalling were not fixing the problem, so I decided to do a refresh to see if that would help. Just my luck, the power went out partway through and I haven't been able to fully boot the PC since then, probably because something is corrupted. I can get to the f11 options during startup (when it is starting up, if I don't touch the keyboard the screen is just black, no logo or icon, eternally). I tried refreshing and resetting my PC to which it just said "there was a problem resetting your PC" after only a few minutes. Then I tried to use my laptop to download Windows 10 installation media into a flash drive as per the Internet's instructions, but if I select boot from hard drive on the f11 menu, the HP logo and loading icon show up for a minute, then the screen goes back to eternally black. I'm not sure if there's much else I can do to fix it at this point, as I feel like I've tried everything. I only just got this PC for Christmas a few months ago, and my dad will be pissed if I have to take it to him because its not working after that short of a time period, especially because the PC, monitor, and graphics card are all very expensive. The PC is an HP Envy. Are there any other things I can do to factory reset my PC? I didn't have any important files on it so preserving my old data is not a concern. A... Read more

Answer:Windows 10 Reinstallation

Did you create restore discs for the computer, or did you create an image backup?

If not and you have a flash drive with Windows 10 install on it then boot the flash drive, not the hard drive then do a Clean Install.

See here: Windows 10 - Clean Install

That will wipe out everything then install a new copy of Windows 10 so it will be sort of like when you first got the computer but without any of the bloatware manufacturers place on their computers.

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First off im not sure if i have a  or 64 bit Windows version. But my question is is there a place I can download my Windows 7 Home edition from. I still have my product key.

Answer:windows 7 reinstallation

Hi: The product specs for your model below, indicates it comes with W7 64 bit. This site claims to have genuine, unadulterated W7 ISO files for download... Click on the link labeled Windows ISO Downloader.exe You can use either the: Win 7 Home Premium SP1 or the (Retail version, but the  OEM key on your PC's case will work with it) Win 7 Home Premium SP1 COEM (This version would be for what HP would have used--System Builder) N is for European Union (EU) countries. K is for South Korean markets. Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD. Then go to your notebook's support page to install the drivers and available software you need.

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Yesterday i was just browsing around on my laptop and then decided to go to bed, so i put it in sleep mode and hit the sack. when I woke up I woke up my laptop and it didnt fully boot up (the screen was still black) so I shut it down and rebooted. it gets as far as my login and when I put in my password and get ready to log in, a window pops up and says "Insert the windows installation DVD or CD into your computer to begin the reinstallation process"

i dont want to re-install .. so how do I get passed this? ive tried restarting in safe mode and it just keeps doing this. Im running Vista and dont have the SP1 yet.. reformatting is NOT an option.. I am taking online classes and MUST have this data!!

please help

Answer:Windows ReInstallation??

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About a month ago the "Bad Image" error started popping up whenever I tried to open clients such as that for Skype and League of Legends. Uninstalling and reinstalling were not fixing the problem, so I decided to do a refresh to see if that would help. Just my luck, the power went out partway through and I haven't been able to fully boot the PC since then, probably because something is corrupted. I can get to the f11 options during startup (when it is starting up, if I don't touch the keyboard the screen is just black, no logo or icon, eternally). I tried refreshing and resetting my PC to which it just said "there was a problem resetting your PC" after only a few minutes. Then I tried to use my laptop to download Windows 10 installation media into a flash drive as per the Internet's instructions, but if I select boot from hard drive on the f11 menu, the HP logo and loading icon show up for a minute, then the screen goes back to eternally black. I'm not sure if there's much else I can do to fix it at this point, as I feel like I've tried everything. I only just got this PC for Christmas a few months ago, and my dad will be pissed if I have to take it to him because its not working after that short of a time period, especially because the PC, monitor, and graphics card are all very expensive. The PC is an HP Envy. Are there any other things I can do to factory reset my PC? I didn't have any important files on it so preserving my old data is not a concern. A... Read more

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I had to replace my hard drive - I have my reinstallation DVD disc for Windows XP Media but nothing I forgetting something.... I am pretty much computer "dumb"! Thank you for any help you can offer...................

Answer:Windows XP Reinstallation

I don't know what "nothing happens" means.

Does the system boot to the cd? If not, go into the bios and change the boot order so the cd drive is the first device.

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I'm new to the Seven Forums.

I want to make my computer run faster and solve some problems on my computer. Some problems includes 'User Profile Can't Load' and can't login ( I have to restore Windows to an earlier state. I also want to make my computer run faster. I don't have enough time to do this so I want to reinstall...

However I was thinking can open a new user account and give it administration rights and move necessary files/ programs then deleting my current account, would that help? I just want to solve my computer problems and speed it up. (Trying to make my computer run like brand new). My Toshiba Laptop is only 1years old running Windows 7 320 GB Hard Drive. 4GB Ram.

Thanks for your help.

Answer:Windows 7- Reinstallation

Welcome to Windows Seven Forums.

If there are inherent problems with your current setup then creating a new user account won't help.

A clean install of Windows will improve performance and indeed, many people do just that on a regular basis.

Once you've reinstalled your operating system and software to your liking create a full system image and save it to an external hard drive so that if you get problems in the future you can just restore the backup.

Backup Complete Computer - Create an Image Backup

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Just need one little answer

I reinstalled my 32bit windows 7 to 64 and now have windows.old folder in C:\ I free to delete it?I mean is that ALL left from my old windows,files etc or there is something more I have to delete to free space from useless old windows...?

Answer:Reinstallation of windows

thats it, if you don't need anything out of it...

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Hi all,

Just a quick one here. May sounds like a silly one but unsure what needs to be done. I'm reinstalling Windows XP again and I've encountered a slight issue with my hard drives. I have the first (version) copy of Windows XP which only seems to recognize 137gb or less hard drives.

Now my system consists of 2 X 500's and 1 X 640. Both of my 500gb hard drives have been partitioned, with 40gb to one drive, 20 to the other drive and of course the remaining of the capacity left over.

When running through the Windows XP installation, all drives have been recognized as 137gb or so. Wouldn't they recongize these as smaller partitions or am I mistaken on this? If I am, how would I go ahead with installing XP and ensure I'm installing this to the 20gb partition I created?

FYI: Currently Vista and XP have been installed (1 OS per hard drive - 20gb to XP, 40gb to Vista) however I am just doing a reinstall or Xp.

Answer:Windows XP Reinstallation

Create a slipstreamed SP1 or later installation disk. Problem solvered!
No, actually it's not. Are you saying that the 20Gb partition isn't 'visible' to the XP install routine? If so then the partitioning is probably the problem - you mustn't have that 20Gb partition configured correctly.

Also, 20Gb for XP and 40Gb for Vista installs is kinda restrictive. Perfectly possible, of course, but you're forever aftwards worrying about keeping space free and worrying about what's eating up the system partition.

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i forgot my password so reinstalled windows 7 using the disk i got with my dell laptop and now it is saying that the recovery drive is full!please help

Answer:reinstallation of windows 7

Can you post a screen shot Disk management?

Screenshot tools.
Screenshot with Paint
Screenshot and Upload using MWSnap
Fscapture free download

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I have a Sony Vaio and use Windows XP home edition which I had to reinstall from the Sony systems recovery CD-ROM which states that ?all data in Drive C is deleted? and ?Confirm procedure: You have chosen to erase all date on Drive C ? The data on other drives is not changed ??However, files on the D drive were deleted.I have lost the sound on my computer and am concerned that I may have to reinstall windows. Will this aggravate the problem with the lost files on the D drive, which I am hoping to recover?2) In the event that I have re-install ? can I save all my programme files and drivers &c and then reinstall them en masse instead of individually?


It might have been better to keep all of these in one threadclick hereclick hereclick here

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Hey all, im new to the forum.

I have Windows Xp and my computers screwed up, not seriously screwed up but i just want to reinstall windows: a fresh start.....
I bought my computer from a retail store and XP was already installed so i didnt get a Windows Xp CD witht eh computer. How do i go about reinstalling windows now? By the way, i dont really want to use system restore and ive backed up the files that i want.

Michael G

Answer:Windows Xp Reinstallation Without CD

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Wondered if anyone could help, Just got an Optiplex delivered had a few issues with the PC restarting then it tried to recover the PC ?
Cut a long story short i have redownloaded windows 10 from the dell website, put it on a USB using the dell tool, but when i go to instal it, it stats that it cannot find a partition that it needs ? and now i cannot reinstall the OS.

Can Anyone helo

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Windows XP has to be reinstalled in my laptop.Please let me know how do I do that as I do not have cd with me.

Answer:Windows xp reinstallation

Hello and Welcome -Could you please list the Make and Model of your laptop, and why it needs to be reinstalled -Thank You -

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I bought a 2nd hand computer with unregistered XP pro installed. I would like to replace it with registered XP Home OS.
How this can be done without harming HD partition, existing files and folders?

Answer:Reinstallation of Windows XP

with a lot of difficulty unless there is unpartitioned space on the hdd. you would need something like partition magic 7. if the disc you have is the upgrade version then it won't be a problem.

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Hi all,
I had windows 7 on laptop and added ubuntu which worked well, i was then hit by a virus on the windows7 which basically stopped me from going onto the internet it then kept shutting me down so i removed the windows but kept the ubuntu which works great. i tried to reinstall windows but it will not work think it may need installation of a grub.

How can i reinstall windows and do i have to delete the partition it is on and re partition it

will need careful explaining as i am not a competent computer user as you can see

using toshiba laptop 250gb

Answer:reinstallation of windows 7

This may be your answer: NeoGrub - EasyBCD - NeoSmart Technologies Wiki

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Need help reinstalling Windows 10 after a recovery and reinstallation of Windows 8.1.  I upgraded to Windows 10 before having to recover the system, so may still have rights to it.  Thanks for any hints.

Answer:Reinstallation of Windows 10

Hi: You have two choices... 1.  You can click on the Update Now button at the link below to reinstall W10. 2.  You can download the W10 ISO file  by using the Media Creation Tool below, and make your own W7 installation/repair disk or USB flash drive. Then you need to use the ISO to DVD/USB tool to transfer the file to a USB flash drive. The tool will make the flash drive bootable. Then you can reinstall W10. When you get to the part during the W10 installation, where you are asked to enter a product key, you select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

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Hi all. I want to first of all say thank you in advance. I've worked as a PC tech for the last year and a half at a local joint here in College Station, TX and BC has been a wonderful resource in the past for me. To date, I haven't needed to ask questions directly; unfortunately, this latest one has stumped me. I have done my best to peruse the forum for previous topics of this nature and have found nothing. I realize it's a pain to answer the same thing twice so please feel free to redirect me if you found something I didn't.

Unlike most problems for which I've sought help on BC, this one is personal. I'm trying to reinstall Windows 7 on my laptop but I'm running into some problems. First, I've run MEMTEST and HDD checks and everything checks out. Second, the full OS installation history was (OEM) 32-bit Vista, 32-bit Windows 7, and 64-bit Windows 7 (currently, or more appropriately formerly as I've already reformatted the hard drive).

I'd like to install Windows x86 on this machine as I've recently purchased a new performance laptop on which I have x64 Win7 installed. Before you protest, the laptop I'm asking about only has 2 GB RAM so there's no point in having x64 installed (and in fact it causes a lot of compatibility problems for legacy programs; yes, I installed Virtual Machine w/ XP but the graphics card doesn't carry over so I can't run the programs I need). Unfortunately, every time I try to boot to the ... Read more

Answer:Windows 7 64-bit to 32-bit reinstallation


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I found a Windows XP reinstallation CD that came with an old Dell I bought. I want to know what it is and if it can be used to install XP on a system I'm going to build.


Answer:Windows XP reinstallation CD

well mr. tbolt what it is, is exactly what u think it is...however chances are good that if you use it "the windows xp reinstallation CD" it will cause errors because aside from windows it probably has drivers for your older dell

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I'm running 3 legit installations of Windows 10, 2 of which were free when the program was first available. Two of my installations are on Apple MacOS machines, with Windows 10 available on one with Parallels and the 2nd, a Bootcamp installation.

I deleted a windows file by mistake while trying to prune the hard drive on the Parallels computer and it now will not boot into Windows via Parallels. I'm thinking of trying a Bootcamp installation to see if it will load my Windows 10. IF Win10 is gone for good, I suspect I'll have to buy another installation of Win10 since I don't have a DVD backup of the original installation. Bit of a bummer.

Anyone know how I might be able to access my Win10 via Parallels?

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When I bought the notebook I was not give any recovery or backup windows xp CD. Now I have to replace the hard drive as the old is completely dead. Anybody know whether lenvo can can give reinstallation windows CD or not. do they charge any fee for that. Any experience? please reply!

Answer:Reinstallation Windows XP CD

I'm not sure about XP but they did send me the Vista recovery CDs when I requested them.

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Just found out the windows xp professional i purchased and installed on my sons computer is not genuine and has service pack 1 on it. As a result i am unable to receive updates. I wish to install a genuine windows xp professional with service pack 2. Do i need to remove the service pack 1 version before i install the genuine version (SP2) or if i just insert the genuine version SP2 disc will this automatically remove SP1 version and then install the SP2 version. Any advice would be greatly appreciated.

Answer:Windows xp reinstallation

You should be able to do a repair install using the new legal cd and Product Code.

These are good guides to performing a repair install

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My windows 8 recently crashed, unfortunately I had not created any recovery disks.

Now I'm unable to reinstall, because my laptop manufacturer doesn't provide me the installation disc and he wants me to pay the full cost again and buy.

I have the OEM key embedded in the BIOS. Could you suggest a way to download the
WINDOWS 8 OEM version ISO so that I can reinstall?

Thanks in advance.



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I just replaced the hard drive on my HP Laptop. It is a brand new drive. I have my reinstallation CD's that came with the system. What is the procedure for reinstallation? Do i have to format the drive and do I have to create a partition? Any help is appreciated. thanks

Answer:Reinstallation of Windows 7

Hi go into the bios Tapping F2 on booting and set the cd\dvd drive as first boot device insert your disc use F10 to save and exit and boot from the disc then follow the prompts

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I'm thinking since I'm getting bogged down w/some problems lately, that it might be time to reinstall windows altogether. But the big problem is I don't have an installation disk of Windows when I bought my pc. Besides I have a router going, wouldn't I have to reset all the settings over again for both pcs? My pc came w/6 disks when I bought it, but not sure if Windows reinstallation would be on any of them. Ones a boot disk, have no idea what the others are for.

Answer:reinstallation of Windows

you can always do a repair install, figuring out what disk you have is going to be the first thing to do.those are my thoughts!  maybe one of the computerhope master techs can give more info.   

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Question: NAS unreachable


I have a NAS, accessible via locally. The problem is : I can't see it under Windows. In Linux I can see it under network tab

I try to access it with \\ in My Computer but doesn't work too

Any ideas ?

Thanks in advance

Answer:NAS unreachable

Hi nathan30

Did this just recently start?

Is this a new device or new install?

Is your computer connected wirelessly and is the network set to private? (not public).

Could you fill out system specs please.

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I haven't windows product key.. and I want to reinstall my pc with windows 7 ultimate. because display show me that "this copy of windows is not genuine". Please tell me, what can i do now?

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Hi, I am trying to repair my Inspiron 1545 using the Windows 7 CD....The problem is when I turn on the computer, it says "No Boot Sector". I am not very computer savvy but I was hoping to be able fix this, thinking maybe it would just need the boot record repaired with the repair disk. I have been able to get it to boot from the CD, however I get stuck on the "System Recovery Options" Window...the choices are "Use recovery tools that can help fix problems....etc" and "Restore your computer using a system image....etc" - Under the first option it is supposed to list the Operating System but it is not showing up for some reason, and not sure how to get it to show the CD. thanks for any help!

And the Startup repair says the MBR is Corrupt...

Answer:Windows 7 Reinstallation/Repair CD Help

I assume this is the screen you are seeing? If so click on Command Prompt and use these commands "/FixMbr" "/FixBoot" "/ScanOs" "/RebuildBcd" without the quotations of course.

Here is the link to the info about these commands. How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

I hope this helps

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So, this is my second post here. My last problem was not being able to reinstall. I then later found out that my ram was faulty and now i'm able to install windows again. My problem is now that when i try to open windows, after showing the windows symbol and the spinning thing, my screen just goes black. I have tried reinstalling and reseting my computer, but with no luck.
i built my computer myself and here's the specs:

OS: Microsoft windows 8 pro 64 bit
Disc Drive: LiteOn iHAS124
HDD: Western Digital HD Caviar Blue 1TB 7200RPM WD10EZEX
RAM: G.skill Sniper series 8gb (2x4gb)
GPU: Msi N670 GTX PE
Case: Zalman Z11 plus
CPU: Intel Core i5 3570k
Motherboard: ASRock Z77 Exteme4 ATX
Powersuply: XFX PRO Edition XXX series 850W
Aftermarket cooler: Noctua NH-D14
If you want to read my old post here is a link:

Hope somebody can help.

Answer:Windows 8 not booting even after reinstallation

So we keep things tidy would you please respond to the other topic you mention

indicating the ram was faulty and mark THAT topic solved by clicking the mark solved button please and then we can continue here.

Are you installing to the SSD drive or the WD 1TB please

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I just reinstalled the os on my inspiron 1200 due to the excessive amount of spyware and now the computer can't find the drivers for certain number of devices. I also noticed that there isnt a dell theme to the account not a single icon on the desktop.

The following drivers are missing:

Ethernet Controller
Multimedia Audio Controller
Network Controller
PCI Modem
Video Controller
Video Controller (VGA Compatible)

please help laptop is in bad shape.

Answer:Windows Xp Reinstallation Issue

Windows Xp service pack 2

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My OS is pre-installed with Windows 8.1 in the factory,i have too many errors.

i want to reinstall it but i have no disc nor the key

Help ! (sorry for the english)

Answer:Solved: Windows 8 reinstallation

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my friend asked me to fix his computer, which was messed up beyond belief, popups and spyware everywhere. Rather than spend the time tracking down error after error, i decided to reformatt it. He didnt have any cd's that came with the computer, so i used my windows xp home cd. The problem is, i used a program (jelly something) to get his cd key from windows before i reformatted, and it wont activate. It said incorrect key, and reminded me to look at the sticker, which i forgot to look for before, and i entered the key from that and it still wont recognize it. His operating system was originally home, and the cd im using is from home. Is there any way to fix this? Btw, its a compaq.

Answer:Windows xp reinstallation problem

If it's not the same version of Home, it will not work. (OEM vs retail, etc)

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So I needed to take the SSD out of my laptop running the most recent build of Windows 10 and edit some data on that SSD on a different computer using an external connector. When I put the SSD back in, I wasn't having any problems with the drive of the OS, but a few days later I turn it on and my desktop is wiped clean and it looks like a completely fresh install of Windows 10. I automatically check to see if my data remains and, oddly enough, it did. My drive was still 4/5 full. The only thing that I can think of that would cause this is when I edited the data of the SSD externally I had to give the other computer permissions to access the data on the drive and maybe my laptop flipped out over it.

Any help would be appreciated. Worst case scenario, I get my data off of the drive and reinstall all my programs.

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What is It? I cant use it to upgrade My HP laptop from windows vista to 7 huh?

Answer:Dell windows 7 Reinstallation DVD?

The short answer is no.
Dell's reinstallation DVD can be used to reinstall Windows 7 on a certain Dell's model, it was designed for.

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My computer is 3 + years old and came with Vista premium installed. Over the years, many files became corrupted because of several factors. Like many others, I had Vista updates from MS fail to install.Some of those that did install, screwed things up. One update ruined the audio for thousands of us.Microsoft India spent 45 minutes repairing that one. Scannow, and other tools won't fix everything anymore.
I got a new, legitimate disk of ultimate 7, signature series, sealed in the black folder etc., and was given a 64 bit promotional disk disk of 7, not for resale. I went to the shop I have used for years and asked for a completely clean install, stating I wanted everything removed first. Was told that installing the 7 would remove everything first . It didn't remove stuff, so I have 7, 64 bit, that's a mess. Running smart defrag, every other entry seems to be "windows old".. D disk still has the exact same amount of remaining space it did with vista. I'm experiencing the jerkiness I had before when scrolling, plus many of the previous problems.
Making matters worse, the Windows "answer and help section" of the program, states that once installed, 7 can't be completely removed, but merely reinstalled over. I haven't registered yet as requested, but the 3 days requirement expired yesterday. I'm not returning to the shop for a fix, since I was deceived.
Still want a completely clean install if possible, and not reinstalled 7 ove... Read more

Answer:Windows 7 installation & reinstallation

Do you want to wipe your hard disk first, removing all the partitions (like C: D: and others) and erasing all the data ? Then follow these instructions :Warning : This would destroy all data on your hard disk.1. Insert the DVD in your Laptop and boot from it. Here is how.2. Follow on screen instructions. When asked Which type of installation you want? Choose Custom installation.3. When you come to screen with choosing the partition on which - Where do you want to install windows ? click on Drive options (advanced) on bottom-right.4. Select each partition one by one and click Delete, until you are left with Unallocated space only.5. Select the Unallocated space and click Next to start installation further. Follow onscreen instructions.This would format all space on your hard disk creating only one partition C:. If you want to create more partitions, you can create them later after Windows is installed.

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Hi again! You guys really help me a lot in my last question! Anyway, yeah, like the title, are there any Windows 7 reinstallation disk? I mean, I bought my new Gateway computer, but it didn't come with any reinstallation disk. Am I suppose to make one? I am just worried if anything happens to my computer like a booting up error or a blue screen of death, I have to go down to the hardware store again and waste 50 bucks again. I want to do this myself, like reinstalling windows myself. At least its free with no money charge. Thanks in advance for all answers!

Answer:Is there any Windows 7 reinstallation disk?

To reinstall Windows 7 like when it came from the manufacturer Go to and look in All Programs. Windows 7 allows you to make one copy. I used 3 DVD to make mine. Have 4 DVD ready just in case.With these 3 DVD you can install Windows 7 on a new hard drive.As mention above.Start - the Control Panel - Backup and Restore Icon - at the left top corner - Create a system Image - This image has to be put on an Exterior Hard drive. Takes about 25 minutes. 41 GBAfter that Create a System Repair Disc. The Repair Disc can be used to reinstall your System Image by putting in the tray and restarting your computer. Be ready to press any key when asked or you will go to a normal startup.Acronis True Image works good with an Exterior Hard Drive.It records more than Windows System Image. Lately it's been taking about 60 minutes to make a backup. You can create a Secure Zone (partition) for a backup. I've had that to fail but Exterior hard drive backup has always worked. Size 68 GB

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Hey, if anybody could help me with this, I would love them forever. I just don't know who else to ask at this point.

I borrowed a friend's copy of XP about a month ago and installed it. I wasn't sure if I wanted to shell out for XP or not (I'm a poor student with multi-tens of thousands of dollars of loans), decided I liked it, and purchased XP, which arrived yesterday. Maybe this was a dumb thing to do, but I had no idea if XP would even work on my old computer or not.

The problem is that I can't get into my previous install of XP. It says that I am on my last day and must activate before logging in. I've tried to do a clean install with my copy of XP, but I just can't. I can't get it to boot from CD. I can't get into the BIOS and change the date.

Can somebody PLEASE explain to me what I can do. I will be ever grateful for any responses.

Thank you.

Answer:Windows XP reinstallation help - can't activate

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HI,I really need help with my windows reinstillation, please aim was to (format and) reinstall windows on the C partition saving the data on all the other partitions. I booted from the Windows XP CD and it did the usual thing of scanning the computer and copying files to the computer (the blue screen) then it restarted the computer and did the thing all over again, and again, and again. i then entered my bios setup and changed the boot to normal, and wanted to see what the hell it was doing. then to my amazement a screen poped up asking which windows i would like to boot from!!! there was a list saying Windows XP ProfessionalWindows XP ProfessionalWindows XP ProfessionalWindows XP ProfessionalWindows XP Professionalthe bottom one on the list was my original Windows XP i had on my system before trying to reinstall it. it booted ok and i was able to get to my normal windows XP no problem. i had found that the installations had copied files into my other partitions D,E,G,H without asking me. i now find a folder in each partition called WINDOWS.i have SATA150 250GB hard drive and i have 5 partitions C,D,E,G,H. all i wanted to do was format C and reinstall windows. usually XP asks you which partition do you want to install on and then it formats that partion...why didnt it ask me that, and why did it do all that list at the starting like i have multiple operating systems on my computer. when i selected and of the other boots from the list it just goes to an installation sc... Read more

Answer:Windows XP reinstallation problem

You will have to edit the boot ini folder. Probably the easiest way would be by using msconfig from a run command but be careful and make sure you don't delete your original XP install. As for installing it in the first place the only thing I can think of is entering the bios when the install does it's first restart and changing to boot from hard drive instead of CD.

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I am in need of restoring windows xp on a old computer i have. The PC didn't come with a reinstallation disc, so i created one from a iso file and used wintoflash to make a usb. After running the first stages of the installation i came up with the hal.dll is missing or corrupt error. My bio set to default and i tinkered with the boot.init and just couldnt get it to work still which brings me to believe that the file is corrupt. So i made a hiren boot cd and ran the windows recovery console on it and i can't used the command expand d:\i386\hal.dl_ i get bad file or command error. I can use mini xp to do some basic things on windows xp but i cannot boot without using some kind of external drive. My goal is to fix the hal.dll error or interms repair install windows xp pro back onto my vostro 200. thanks for your help.

Answer:Windows XP Pro sp3 reinstallation problems!!!

Hello, and Welcome
Your command should look like this at the recovery console prompt.

expand x:\i386\hal.dl_ c:\windows\system32\
Where x:\ is your CD drive letter and  c:\ the letter of your hard drive
You can verify the letters by typing
at the prompt.
If that does not work follow the steps here.

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I was hoping that someone out there could tell me how to reinstall Microsoft Word, Excell, and the rest of the MS office software that I had to remove with a Microsoft tool to try to get rid of a bug in my system. I've tried system restore with not any luck. And countless hours trying to figure it out. " I NEED HELP "

Answer:Windows XP Pro reinstallation of MS Word

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ok so I was forced to reinstall windows xp recently due to a nasty system crash, but now i'm having problems getting to the login screen. i'm not sure how to describe my problem exactly, but here goes. windows will not even reach the log in screen except in safe mode which is how i'm using it now. every time windows is loading, as soon as the windows logo with the scrolling bar clears the monitor goes blank and goes to power saving mode. I installed and have been loading windows automatic updates and everything was ok up until I installed the SP2 update... I can run system restore and get to a point prior to SP2, but I know that I should be able to install it without this issue... any suggestions???

Answer:windows xp reinstallation problems

google autostreamer. then slipstream sp2 into your xp disc and then install windows. never install sp2 on top of sp1.

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how do i do a clean install of windows without the cd.
system manufacturer:Hewlett Packard
model:compaq SR5129UK System Type 32 bit

Windows edition
Windows Vista Home Premium
Service Pack 2


Answer:reinstallation of windows vista

You need to check HP's site to see if there is a hidden restore partition on that machine...
The instructions for doing a restore vary from manuf. to manuf....

Also if you have the Vista product key you can simply borrow a Vista CD as long as the versions match...
This is perfectly legal.

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My Dell Optiplex 380 running 32 bit Win 7 Pro suffered a catastrophic hard disk failure. I purchased a new 1TB WD hard drive to install. I have the reinstallation disk from Dell but not the drivers disk. I was able to download all the drivers to a USB drive. I reinstalled Win 7 Pro with no problem but a few seconds after loading Windows my mouse and keyboard freeze making it impossible to load the drivers. What could I be doing wrong?

Answer:Windows 7 Pro reinstallation problem

If you look in Event Viewer, do you see anything that errored out at the times it locked up?

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I got handed a critical system that uses Windows ME (vendor's doing, not mine). The OS has cratered but we don't have the software to reinstall so I'm doing my best to repair it (again, the vendor's fault, but I'm stuck with this).

I know that there is a file that needs to be deleted or renamed so that you can run the Win9x/ME installer without it bailing out and complaining that there's already a version of Windows installed, but I can't remember what it is.

Does anyone remember what that file was?

Answer:Windows ME reinstallation question (yes, seriously)

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I had to install a new hard drive for my Dell Inspiron. I was wondering if I can use the reinstallation CD that came with the computer. I tried it and I can't change the resolutions for the monitor (I can't get the full screen) I go into display then monitor. Does anybody know why I can't change it? I don't want to contact Dell if I don't have to. Is there something possibly I didn't do?

Answer:Dell Windows XP Reinstallation

You should have a driver installation cd. If not, go to, type in your make and model or serial number to tag number, your system will come up, download the drivers and your done

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I was given a
Dell Inspiron 6000 laptop running on Windows XP Home Edition (SP2)
by a work colleague (my boss!).
He was suffering with various problems with the computer (running slow, spyware, etc) and is not happy using computers.
It has no Windows cd or software reinstallation/recovery CD with it.

I decided the best thing to do was a reinstallation of the OS. Unfortunately, the 'CTRL + F11' restore to factory settings function on startup didn't work.
I therefore went in via the i386 menu and winnt32.exe. and would subsequently download all of the drivers/software via Dell's website for the specific model.
It installed, but warned the following files were missing on installation:


The OS started up ok, but here's the problem:

The Regional and Language options are set to UK English (as is i.e), but some of the language is in Croatian/Czechoslovakian or something similar!
For instance, if I go to 'system properties' the tabs will say,
'General', 'Computer Name', 'Hardver', 'Advanced', 'Remote'.

The 'Hardver' tab is in the foreign language, and if I go into the tab, so is everything else.
Also, a couple of the icons in 'control panel' are in the foreign language as well. It crops up in various other places as well.

Please, I am desperate for someone to help me on this.
I telephoned the support line at Dell, but they wanted ?119 to give me the information to fix it!

The perfect sol... Read more

Answer:Windows XP HE Reinstallation Problem.

.....I telephoned the support line at Dell, but they wanted ?119 to give me the information to fix it!.....

Thats a complete rip off, i'm sure we can find a solution for you for free here, just bear with us!

After a very brief google search, they all came back as residing in Windows XP home and proffesional versions as default. Do you have the Xp Cd handy, or did it not come with one? If you do have one you could try this:

Go to the Run box on the Start Menu and type in:

sfc /scannow ( copy and paste that command, as the spacings are important to it working!)

cheers, post back if you have any problems with this

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Hi everyone and good year!

I recently had so much trouble with my computer with some windows files being corrupted and unfixable with DISM that I decided to reinstall Win10.

My current setup:
Windows, a Gigabyte Motherboard, a Samsung 850 SSD drive for windows, 3x 2tb drives in raid 5 using ntfs with _critcal_ data on it.

Prior to reinstall, I took care to change the rights on it so "everyone" has full control, thinking it would be fine to retrieve the data and nothing is locked.

The I reinstalled Win10 to realize the Raid was not mounting.

After the windows updates are finished, here what is how in Manage Storage Space :
Drives with an unrecognized configuration

"the following drives contain an unrecognized configuration and can<t be used with storage spaces. Reset the drives to make them usable. If the drives continue to be unrecognized, you might need to replace them."

AMD 2 + 1 Disk RAID5 SCSI Disk device
Attached via RAID
3.63 TB

"Error Unrecognized configuration; reset drive"

And the Reset button is greyed out.

Then in the Disk Management console I see:
Disk 0 partition 2 healthy, storage spaces protective partition  1862gb
(my raid)
Disk 1 partition 2 healthy, recovery Partition 463mb
(on SSD)
Disk 1 partition 3 healthy, recovery Partition 865mb
(on SSD)
Windows C: NTFS Healthy, etc. 237.17gb (on SSD)

PS C:\WINDOWS\system32> Get-PhysicalDisk
FriendlyName      ... Read more

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I've had this computer since about July, and right away I had issues. It took a little over a month to realize the problem was a bad stick of RAM. I of course RMA the sticks and have not had a BSOD, or a majority of the other issues that were occurring since. However they're still some oddities. Every time I seem to d/l a file of a certain size I get disc volume errors which leads to Chkdsk whenever I reboot. Even though it does not find any errors, it does fix whatever set off the disc volume error message I received while running the maintenance task. Other issues include not being able to deleted certain files, and programs and not being able to update windows.

I know the problem isn't my HD, I've checked it multiple times and even though I've done repair/custom installs I've yet to complete reinstall windows completely. The repair installs have not fixed anything but I wonder if a complete reinstall is really any different. Also at this they're a a lot of files I want to save, and I wonder the best possible way to go about that as well as the whole process in general.

Though it isn't a huge problem, I think I've waited long enough to try this approach.

Answer:Reinstallation of Windows the best solution?


Start by having a thorough look at the information presented below to get some ideas where to start and be sure to post back with any further questions you may have and to keep us informed.

After you have copied out or made back-ups of the data you need to save to external media, use Step One of this tutorial at the first link below to do a wipe (secure erase) to the entire Hard Disk Drive / Solid State Drive. Then if you do not want to create the new Windows 7 "System Reserved" partition use the outline in Step Two #2 to create, format and mark Active a single 100GB partition to do the installation to.
If you do want to create the "System Reserved" partition use the outline in Step Two #3 to create, format and mark Active the System Reserved partition and then create and format the 100GB partition to do the installation to.
Either way, running the "clean all" then creating and formatting the partition(s) using diskpart will get you the best possible space to do a clean install of Windows 7 to; you can always extend the Windows partition to include the remaining unallocated space on the HDD / SSD or create additional Primary partitions or an Extended partition after the installation completes if you choose.

SSD / HDD : Optimize for Windows Reinstallation

DISKPART : At PC Startup

Do a Clean Install with a Upgrade Windows 7 Version

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Because my current Windows installation seems to have issues that are beyond fixing (, I plan on reinstalling Windows 8.1 though the ISO Installation Media Creation tool.

However, I have already reserved my upgrade to Windows 10. After reinstalling Windows, will I still be able to upgrade to Windows 10 for free? Obviously I'll have the same product key.

However, if for whatever reason the installation media doesn't work, I intend to wipe everything from my PC and install Windows 7 from my original OEM installation disk. Will I be able to upgrade to Windows 10 from there? Obviously this installation will have a different key to my Windows 8.1 installation. Will I still be able to upgrade for free in this instance?

Someone else I was talking to about this also advised me to ask about compatibility with UEFI. Obviously, Win10 will want UEFI but 7 will install as MBR? Will this cause problems?


Answer:Will I still be able to upgrade to Windows 10 after a reinstallation?

As well as that, will I have to install other updates before I install 10?

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I am having display problems which I feel could be resolved by reinstalling windows. Any advice on reinstalling.

Answer:Windows 98SE Reinstallation

What are the display problems?Perhaps you just need to reinstall the display drivers?

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I have Windows XP Home Edition...have the original install disk...have a AMD Athlon system. Computer has worked like a charm...that is, until a couple days ago! My computer crashed and I could not get it to come back no matter what I tried -- i am trying to reinstall windows xp service pack 2 but am having problems it keeps on saying the file "asms" on windows xp home edition service pack is needed.type the path where it is located.the preset location is GLOBAL ROOT\DEVICE\CDROMO\I386 but when i click ok nothing happens it just stays on that screen and I can't do a thing -- can any one help? Thanks in Advance!! Char

Answer:Windows reinstallation problems.

It sounds like you are trying to do a system recovery vs. a total install.

In this case, you've likely applied a service pack that your original CD does not have (i.e. a Windows XP Home installation CD, but your system has Windows XP Home Service Pack 2).

If you have access to another PC with a cdburner, you may wish to do a web search on how to make a SLIPSTREAM cd. This will allow you to patch-up your original XP Home CD to match the service pack level you are trying to recover or repair.

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I want to upgrade the harddrive on my computer running Windows 7. Will I be able to use the same MS Product key when I install Windows 7 on the New Harddrive?

Answer:Windows 7 Reinstallation & Reactivation

Why not clone the hard drive from old to new ??

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If I had two seperate hard drives, one contains the system and another contains my files, then I do a clean install of XP on the hard drive with the OS, will the hard drive with my files get affected?

Answer:Windows REinstallation Question?

It shouldn't as long as you are careful and pay attention. Whenever I'm doing something that might affect another drive, I unplug the drive just to be sure

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When using diskpart, I'm noticing it never wants you to format when I go back in to the installer. Am I correct in assuming diskpart will format the drives with NTFS?

Do I need to realign the SSD on the reinstall?

Thank you

Answer:regarding SSD / HDD : Optimize for Windows Reinstallation

Diskpart will format to the file system you tell it to. The w7 installer will take care of all formatting and correct alignment. If you did format to NTFS the installer won't need to do that.

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so, i have my little sticker on the side of my computer with my CD-KEY, but i managed to lose my installation disc for windows 7 home premium.if i were to get a copy of a windows or download one from online somewhere, would that do the job just as good as having the original?

Answer:windows 7 reinstallation question

Only if installation DVD version exactly matched version on case sticker. Case sticker is probably Windows 7 Home Premium Full Version or even a customised OEM version which is not as easy to borrow a copy of as the upgrade version.

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I downloaded windows 8 consumure preview and I wanted to reinstall window7 so I get my windows 7 disk and hit reinstall. When it was about 70% done and it freezes then it crashes I turn it back on and a loop hole appears and it saids this message
" the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart installation"
I hit ok. It restarts and the same message pops up.

Can any of you help?

Answer:Windows 7 reinstallation error help!!!!

Follow these same steps to Clean Reinstall - Factory OEM Windows 7 making sure you boot the installer.

Delete all partitions during install, create new and format or just click Next to let installer do it for you. Unplug all other HD's and peripherals.

If it fails again wipe the HD with Diskpart Clean Command

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Before starting, I'd like to clarify that I am using a computer not related to the current issues I am having.

The computer that I am having issues has been through several successful reinstalls and reformats before this incident.

Series of Events:
It started yesterday. The computer was slow and ads were popping up everywhere so I assumed that spyware had gotten in. I had not recently installed or downloaded anything. I ran Adaware which has always worked in the past. I came back to my computer a couple hours later and it was totally inoperable. Adaware had left the screen and the hourglass cursor replaced the original cursor.

Foolishly, I did not restart the computer in safe mode and run Adaware from there. Instead, I booted from Dell Reinstallation Disc and ran a Windows Repair without backing up any of my files. Everything ran smoothly as usual, until the 25 minute remaining mark. It didn't exactly freeze, it just stopped. It stayed at 25 minutes remaining for several hours and I was left with no choice but to restart by flipping the switch in the back of the computer.

Then, I did several things to no avail. I ran recovery console and typed in a few commands (chkdsk) that I had read online might help. I tried to run in safe mode. When I ran with networking, Windows told me I couldn't. I ran with command prompt and it just stayed with that safe mode screen without the explorer bar or desktop loaded. I tried fixing the boot sector but I was denied access b... Read more

Answer:Windows Reinstallation Problem

Welcome to TSG....

To download HJTsetup.exe from SpyKiller To Download HijackThis go to the following at the File Repository
Click on the link below to Download HijackThis Self Installer:

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert with a gold shield to the right of their name should take a look at your log - please be patient.


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All right, so, I recently backed up all my stuff and decided to reinstall Windows. I had both the 64-bit windows and the 32-bit windows installed on the same drive, in seperate partions.
I split my drive into two 10 GB partitions and the rest would be for files. Everytime I try to reinstall Windows (whether it be the 64-bit one or the 32-bit one) I get a BSOD at startup. I get the initial blue screen that shows all the files being loaded up at the bottom, and then finally it says "Windows is starting up" and I get the BSOD. The error I get is 0x0000007B. I looked it up and it's linked with HDD failure. I popped it in another machine, like MS suggests, and did chdsk...found no problems. I then tried installing 32-bit Windows while it was in this machine, and it worked fine! I took it out, put it back in the initial machine to install 64-bit Windows...and BSOD again, same place, same error code. What in the world could be up? I'm thinking maybe the motherboard? Everything was working fine prior to this, and the Windows I installed through the other system works on this computer fine.
If it helps, I have an Asus P5WD2 Premium and a Pentium D 820.

I always have such horrible luck with Windows reinstallations!

Answer:Windows reinstallation exploded

Make sure the HDD jumpers are set correctly. Also, try switching HDD cables.

It could be that your CD is corrupt.

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HiI am considering buying a Dell desktop with XP but it used to be that Dell gave you a reintallation disk with the pc and now they do not. I wonder how you would reinstall windows if the need ever arose. I know I have done this with my current machine a couple of times.Is there any other way of doing this which Dell now supply or do you have to buy another copy of windows if it goes wrong?Thanks for your helpWillo

Answer:Dell pcs and windows reinstallation

Ive bought from dell recently and if you ask for a windows disc and recovery disc,they will supply them at 5.00 each.Well thats what i got charged after a little haggling.Also you will be able to make your own recovery disc from the system itself.Hope this helps.

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My computer will not boot to the screen where the start button shows :/ when I power it up, it says operating system not found. Here is what occurred step by step. maybe it will better explain the problem.Boot Manager:Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:1.Insert your Windows installation disc and restart the computer.2.Choose your language settings, and then click "Next".3.Click "Repair your computer."If you do not have this disc, contact your system administrator or computer manufacturer for assistance.Status: 0xc000000fInfo: The boot selection failed because a required device is inaccessible.Now when I put in the Windows Disc, it will make it as far as the screen that saysConfirmation of restore procedure. all data in hard drive C will be lost.Are you sure you wish to proceed? If yes press y, if no press n.Following this, I press Y and after a several second pause, this error comes up"Internal Stack Overflow caused session to halt. Change STACK setting in CONFIG.SYS"From there I go to A:\"edit config.sys"I then change the STACKS as stated to do but when I go to File>Save As>Enter I get this as a responseGeneral Error while assessing file A:\config.sysI hope its something that can be fixed :/

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hi there
the first problem is that when i start my computer, i put in my password and username, then windows fails to load, all that happens is my screen turns black and all i can see is the white cursor which i can still move around the screen.
after being on many forums i tried alot of things but nothing worked, so i decided to reinstall vista, however i do not have the installation disks as my computer came with vista already installed. but again i saw on the internet that microsoft have windows vista recovery disks files available to download. so i downloaded them and burned them to dvd. i booted windows up from the disks went to reinstall, put in my product key and then i get a message saying that it cannot find the file from a source folder called "install.wim"
ive downloaded the recovery disk a few times an each time this install file is missing, ive looked at the contents of the disk eith another computer and inside the source folder all that is there is a "boot" file no install file anywhere to be seen.
can any1 help, or do u know where i can download a proper recovery disk for windows vista

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I just reinstalled windows xp on my dell inspirion E1505 with the reinstallation cd it came with. The reinstallation was successful but when i boot from disk to use the drivers and utilities cd it will start to load the diagnostic but get this error message:

Systen error!
Msg: SYSTEM_ERROR This system is not recognized as a supported Dell PC. These diagnostics may not be run on unsupported systems.

Can i fix this? If i can, how?
I didn't back up the computer because one didnt want to and two my ive done it before successfully.

Answer:Windows XP Reinstallation Problem

did you make any changes to the computer, add drives, ram, change out motherboard or anything. You said the installation was successful so are you able to boot to xp? you can try downloading the drivers from dells website and install them that way.

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Specs:Dell 4700c Intel 3.0GHz processor 512MB40GB hard driveWindows XP ProSo I shut down my computer in the morning before heading off to work- come home and the fan is REALLY loud and it?s not fully shut down. Just a black screen. So I restart my comp. only to get the blue screen of death. I was unable to load the system in safe mode, or any of the other previously known settings. I tried to load from the Windows CD. Repair did not work, so I erased everything and tried to completely re-install Windows XP(All my goodies are backed up on an external hard drive). The installation does not work and goes back to the blue screen. I am able to get to the F2 menu, and under the maintenance log, it says CPU0 FAN ERROR. I?ve purchased a new fan and heatsink that I?ll be installing today.The error message on the blue screen is 0x00000024, but DELL says online that this may mean that my hard drive needs to be replaced. Can anyone pinpoint what the exact problem is before I waste money on a new computer?

Answer:Windows XP Reinstallation Not Working

This sounds like a motherboard problem to me. I'd wait until someone else posts here too, just because I could be wrong, but if I'm right, you will need another PC - replacing the mobo is about as expensive and complicated as a new tower anyhow.

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Reinstalled Windows xp. On my computer. Deleted partition, created new one so, so same as i have 1000 times over. Get all updated completed everything running great. But out of nowhere my Dvd Drives both of em are not on control panel, or under my computer. Cent even boot it from the Bios, f12 also before bootup it shows its not active or not present witch it is. nothing is unplugged. So if i could get some ideals i would love it.

I have reinstalled and did this process 3 times :D each time happens works and is there for a minute or two but then no. Cant install any computer games. Programs. nothing

Help!!!! please thanks.


Answer:Windows Reinstallation Issues

Reseat the drive cables once, or you might have some spare sata or pata cable there , try one of those.

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