Computer Support Forum

Computer Hangs When Turn Off Computer Selected In Windows

Question: Computer Hangs When Turn Off Computer Selected In Windows

I am having trouble with a 6 month old IBM R51 laptop - when I select TURN OFF COMPUTER from within Windows and the START button - the computer sometimes hangs and will not shut down. I have to press the power button to reset. Any idea what could be causing this?

Thanks!

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Preferred Solution: Computer Hangs When Turn Off Computer Selected In Windows

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Answer: Computer Hangs When Turn Off Computer Selected In Windows

Welcome to BC! There are many possible causes, however there is one common cause. Often XP's exit sound file gets corrupt and if it does not run then XP won't shut down. I am not sure based on what you have told us so far if this is the issue or not, but let's see:Go to:Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Sounds tabUnder Program Events scroll down until you see Exit Windows. Highlight Exit Windows by clicking on it once. Then under Sounds choose None. Click Apply and finally OK. Reboot if possible, or shut down computer and restart manually. Once it is up and running, shut down computer by going to Start > Turn Off Computer. See if it will shut down on it's own now.If it does, the only difference will be that you will not longer hear the 2 seconds of music that XP usually plays as it shuts down.

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Hello Everyone,
This is my first time on this forum, but I have noticed this site is very popular and looks very interesting. I am fixing my son's computer. when I click on "My computer" the search light keeps searching for minutes about 1-5 on average.

It then will show device. I found a fix months ago which directed me to turn on or off a window service. But I did not write it down and can not find the fix.

I did clean up the drive, run spybot, AVG scanned but problem persists. Any suggestions are appreciated. Thanks
Pat

Answer:Hangs When Search My Computer Icon Is Selected

when you rightclick, or leftclick (open)

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Select start.Select Turn off computer. Mouse pointer goes to hour glass just goes on and on and on.

Answer:computer w/n turn off - hangs

Hello jbobx.......Have you tried with no applications running? If so, look in Task Manager for any "stealth" application or process that may be blocking shut down.

If this didn't try, try the system restore.

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Hello everyone. Just over the last couple days I have not been able to shutdown my comp the normal way. When I click start and then Turn Off Computer, the computer just hangs and hangs and doesn't bring up the next screen where you restart or shutdown etc...So I have been just holding the power button for 5 or so seconds to shut it down.

Any idea what happened or how I could fix this? Much appreciation for any help in advance.
 

Answer:Turn Off Computer hangs and crashes!

Welcome to TSG....

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://www.aumha.org/win5/a/shtdwnxp.php
 

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Was just wondering if anyone has encountered a problem like this before. I have a system that hangs when I click the "Turn Off Computer" icon in the Start Menu to gain access to the "Standby" "Turn Off" and "Restart" buttons. After I click the "Turn Off Computer" button it will just sit there for several minutes with the hourglass until finally the menu will come up. I fixed this once before by removing some things from startup. This time I fixed it by killing the googletaskbar.exe. I then uninstalled the Google Taskbar and rebooted and still did not have a problem but suddenly it has returned! I have no idea what is going on, there is really nothing obscure that is starting up on boot or running. Anyone have suggestions??
 

Answer:Windows XP hangs when clicking "Turn off Computer" button to bring up shutdown menu

The only two applications I have used since have been ThinkOrSwim and Telechart - both stock market applications. Don't know if this information would be relevant but thought I would add it in.

www.thinkorswim.com
www.worden.com
 

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So my computer recently started to do this: When I have a game going, after a while the computer will freeze for a couple of seconds, then the monitors turn black (i have two monitors) for a second and start again, but then the game hangs. I play games that are a bit demanding for example World of Warcraft.
What can be the problem here? Can it be that my CPU is too warm?
I'm new here, so I'm sorry if I'm in the wrong category.
I built my own computer, I believe the chassi is a Cooler Master big tower. AMD FX8120 8-core processor 3GHz, 16GB RAM, 64-bit Windows 7, ASUS HD7750 video card, M5A99FX pro R2.0, No optical drive (because I am going to replace it), a 931GB Harddrive, Fortron FSP600-50ARN Power supply 42A 504W on the +12V rail.
 

Answer:Computer freezes, monitors turn black for a sec, game hangs

Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard
 

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Hi, I have a problem with windows XP. Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF.

How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it? thank you

Answer:WINDOWS EXPLORER error and computer cannot turn off without plugging the computer

check check HELP?

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--------------------------------------------------------------------------------

Hi, I have a problem with windows XP. Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF.

How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it? thank you
 

Answer:WINDOWS EXPLORER error and computer cannot turn off without plugging the computer

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For some reason my computer starts as if it is in safe mode with networking even when i specifically tell it to start normally, it has the old style start bar, no audio, and the administrator shows on the log in window. Ive only found this out when i thought i had to reinstall my audio drivers as i thought that was the cause of no sound. I tried to restart windows audio service and it gives the error number 1084 saying it cant be enabled in safe mode. Theres is no writing at the top of the screen stating it is in safe mode either.

Any help would be appreciated, thanks

Answer:Computer opens in safe mode every time, even when 'start windows normally is selected

Is your shift key stuck? That is how you can start a computer into safe mode even if you select normal mode.

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Hi,

Having 2 partitions, one with XP Pro with sp3 and the other Win 7 Ultimate.

When running XP and when wanting to shut down,

Click 'Start' - 'Turn Off Computer...' It hangs then for awhile (approx 30/45 secs) before the box comes up ('Stand-by' - 'Shut Down' - 'Restart'). Once 'Shut down' is clicked, it shuts down reasonably quick.

Any Ideas

Thanks
 

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hey my computer has been running slower than usual... the most noticeable thing is it hangs from anywhere from 1-5 minutes when opening my computer to see the harddrives listed.... it doesnt do this on any other icon... however it does do it also when saving a file from a website or whatever......it goes to any other folder fine....e.g. : my documents.... desktop...

Logfile of random's system information tool 1.04 (written by random/random)
Run by Punk-0-Punx at 2008-11-06 20:57:19
Microsoft Windows XP Professional Service Pack 2
System drive C: has 54 GB (74%) free of 72 GB
Total RAM: 1023 MB (35% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:57:23 PM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Dell\QuickSet\NICCONFI... Read more

Answer:Computer is slow..hangs for a long time when opening my computer icon

Hello, punkopunx
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your sys... Read more

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I have an HP G61 that is hanging itself up right after the HP screen before windows starts. The esc to startup works, hard drive tests good, memory as well. so computer seems to be functioning, Just no OS, to speak of. F11 doesn't work, nor F8. but everything for the basic computer works fine. So, its power up, HP logo page 3 seconds or so, then black until a hard boot shut down. Can anyone assist me thank you.
Kris.

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:39 AM, on 1/1/2002
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HyperTechnologies\Deep Freeze\_$Df\FrzState.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\PixArt\PAC7302\Monitor.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IObit\Advanced SystemCare 3\Awc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.ph/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet ... Read more

Answer:My computer hangs even before windows start

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------

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Friends: My Pentium 4 PC is hanging at the Windows XP splash on logo. I can't get into Safe Mode nor can I do a System Restore. I tried a repair install of XP but same problem. I have not recently installed any new hardware or software. Any ideas how I can fix this without a clean install of Windows? Windows XP Pro, SP2. I can access data on the drive through USB on another computer without any problem. Thanks for any help.
 

Answer:Computer hangs at Windows XP logo

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Strange...

Last night I was doing some networking between 3 computers, mine and 2 others. this morning I turned on my machine and it is all of a sudden hanging up on the windows Xp screen during startup, the one with the little bar on the bottom with the blue thing that scrolls across it. It just stops scrolling and hangs up. Any ideas what might be going on? Your help is appreciated! Thanks.
 

Answer:computer hangs up while booting in Windows XP.

When I try to boot in safe mode, it hangs on Windows\System32\Drivers\Mup.sys, and will go no further. Yikes! Help!
 

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Well I think something on my motherboard is fried, but I am curious as to what. A few months ago my computer was on while there was a storm. I went to use my computer after the storm, and it was frozen. So I restarted and it would just seem to crash when it got into Windows. But actually, if I left for a hell of a long time and came back, I would see that the logon dialog eventually came up.

I use the Windows XP disc to reformat the drive, and it installs all the drivers. Then when it gets to the Windows install program, it just hangs. Anyone have any ideas as to what exactly happened?
 

Answer:Computer hangs when trying to install Windows

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on reading this post, made me think of the situation we are having here at work. We use all pc Windows XP professional. 3 computer are behaving strangely, They are all the same model one and purchased around the same time. Make IBM Netvista. Initially these machines were on Windows 2K but for about 3 years now we are using windows XP.This is going to be a long one,I am not sure if i am posting this in the right section of the fourm whether it is a virus problem or a windows problem. at start one of  these computers started hanging up when the person was working on it. Then at that time even using ctr+Alt+Delete did not work to bring up the Task manager to end the programme. Then we noticed the problem became more when we tried to use outlook or connect to the internet. Then windows would never start up.the Window XP screen with the little blue dots running across up but we don't see the dots moving as when windows is loading. It is just stuck and would remain like that for hours. Now two other computer as i mentioned earlier are having the same problem. These machines are connected to the Corporate network. and are on line all the time. AV being used is Symantec Corporate edition version 9 with updates being sent via the corporate server also Windows updates come that way.Occasionally we manage to get one of the machines started up and can do some work, but it stall in between and remains that way. The people who are using that machine are also stupid they are ... Read more

Answer:Computer hangs up and does'nt start windows

So all 3 of these computers lock up during the windows loading screen? How often are any of them able to boot up successfully? Are you able to get into safe mode?Gizmo73

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Problem: my windows explorer file has disappeared, but most importantly at the start up screen I cannot access "my computer" or "settings" since the machine hangs up, or stalls. The start button ceases to work and I have to press the reset button or "Ctrl+Alt+del". A Dr Watson Debug message appears saying that it cannot help. I can, however access any applications without difficulty, before pressing any control type of symbol,and I can access "mycomputer" and "settings" via the C:\ prompt typed into my internet explorer address bar.
 

Answer:windows explorer gone; my computer hangs up

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I have a few problems with my computer that have cropped up very suddenly and I'm hoping they're connected. Firstly, my computer has been incredibly sluggish and at random intervals will hang (In the middle of games, surfing or even word processing) for a few seconds before catching up with itself. It seems to be linked to the processor, as when I'm doing heavy tasks the "Performance" tab on Windows Task manager shows CPU usage spiking up, before dropping for a few seconds and then perking back up as the computer catches up with itself. I thought it was perhaps an overheating issue but there seems to be little correlation between the heat readings on SpeedFan and the timings of when the computer hangs/recovers - though I'm aware SpeedFans readings may not be all that accurate.

Next, I've noticed a loud clacking coming from my computer during these issues, it sounds like perhaps the hard drive (Not even a year old) which is a new 1TB Barracuda Seagate but I thought perhaps it could be a fan having trouble - but here's the strangest part. A few years back I was having some repairs done on my computer and the guy also offered to upgrade me from Vista to 7. Ever since; my Windows 7 has run flawlessly until this problem arose and Windows 7 is now saying it's not genuine and has deleted my wallpaper, replacing it with the stupid black slate and a little error message in the bottom right. I've scanned for viruses but I'm think... Read more

Answer:Computer hangs + windows is not genuine

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I have an older (2005) Dell Dimension 8400. I have windows 7 on it. Well, one night, I was burning a disc. I minimized the burner, and surfed the web for awhile. Suddenly... it freezes. The USB light-mouse turns off. The computer just freezes. So I turn it off, turn it back on, and it hangs at the dell splash screen, about 15% done. I have heard to press esc and try to see what is going on in the "background", and I will try that. But at the time of writing, I haven't done so yet. If it hangs again, can I have some advice?

Also, I am going to try to disconnect the floppy drive. It's so useless nowadays, and I think it will help.

PS: How do I reflash the bios on an incompetent computer??

Answer:Windows 7 Computer hangs at startup

NOW ADDED: I disconnected the floppy. I turn the turd of a machine on, and it:
Mobo-Beeps: BAAAp -BAAAp - BAAp
Shows nothing on the monitor.

I am very sorry, but I am about to buy a Mac....

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I am using firefox 19.0 and the system hangs also flash crashes all the time but the system hangs also when only firefox is running with out a flash site. just ran malwarebytes in safe mode appeas clean

Answer:Windows 7 Computer hangs on internet

Do you have Google Chrome installed on this computer?

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I don't think I have actually gotten a BSOD yet on this computer. It's about 1mo old. As the title says, I've been playing some games, and my computer will freeze during a game. There's no BSOD, but the audio will loop/hang. Nothing works and I have to do a hard reboot.

This is the Windows log about it:

Quote:




Fault bucket 2287316114, type 5
Event Name: RADAR_PRE_LEAK_WOW64
Response: Not available
Cab Id: 0

Problem signature:
P1: swtor.exe
P2: 1.0.0.0
P3: 6.1.7601.2.1.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\PC\AppData\Local\Temp\RDRF75C.tmp\empty.txt

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 6338c8f3-28d9-11e1-b570-f46d044f9e60
Report Status: 0




Computer Stats:OS: Win 7, 64 bit
Original OS: Yes
OEM
System Age: 1mo
OS Age: Same as system, never reinstalled
CPU: Intel i5-2500
Video Card: XFX HD-695X-CNFC Radeon HD 6950
Memory: 2x4gb G.Skill Ripjaws X Series
Power Supply: OCZ ModXStream Pro 700W

Etc:I've run memtest and it came up with nothing.
I've run driver verifier and I haven't bsod'd.

Answer:Computer hangs while playing game, no BSOD, audio hangs

You are not getting any dump files

You are playing Star Wars, can you uninstall the Game, delete any folders that it has on your computer under C:\Program Files\
Reboot
Resintall again

****Or if your game comes with some kind of repair function run that before uninstalling****

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So just today my computer started acting weird. I turn it off each night rather then leave it running, but now it seems I may have no choice.

Upon turning it on this morning, I see the Windows Xp splash screen as usual, only it is taking alot longer. I notice the progress bar is freezing and then slowly filling up one bar at a time. I got up, went and got some things done around the house. I come back 15 minutes later and it's still loading at the splash screen.

So I reset, and try to go to last known good config. Same freezing issue.

I tried safe mode, and it froze while booting into safe mode.

I waited an hour, figuring maybe it needs to cool down. Same deal when I turned it back on.

In fact, the only way it works (I am using it now) is if I unplug the power cord and then plug it back in and turn it on. Everytime it freezes, that fixes the problem. Nothing else will.

I have a dual core processor, 2 gigs ram, geforce 8500 gt video card, a 430w psu, a sata 250gig hdd, a sata dvd burner and an ide dvd burner. I have never had problems like this until today.

Any ideas?
 

Answer:Computer hangs at Windows XP splash screen

It sounds like the power supply is going bad so you will need to take it into a shop for a check up.
 

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I had an Asrock K7S41 motherboard lying around so decided to make a comp for the kids....I bought an AMD Sempron 2800 FSB333 processor to go with it.. also have a samsung 80GB hard drive....and a standard CDROM and floppy..

I have done a BIOS update and have also changed the FSB selection on the mother board to coincide with the processor...I have only the very minimal of everything on the computer atm..Disabled USB in the BIOS, power managerment...ect ect..

I have done just about everything I can think of and more LOL but for some reason I cannot install any OS at all....with 2000 and XP I get as far as a blue screen with " setup is starting windows" and thats it..the dang computer hangs....

Ive changed RAM...checked the hard drive and am now totaly lost as to why Windows setup will not work

Anyone have any ideas to save my sanity ??[/FONT]
 

Answer:Solved: Computer Hangs during Windows setup

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For months I have been searching for a solution to this problem. Consistently my system will do a hard freeze, requiring use of the reset or power button, during use of Windows Media Center. Most frequently this will occur when I attempt to fast-forward through a recorded TV show, but sometime the hang will occur after just watching a show for a few minutes and occasionally upon just attempting to start a show.

I've already tested my memory using Memtest, pulled and reseated my memory, done monthly updates to my AMD/ATI drivers (and pulled and reseated my graphics card), studied the data in Event Viewer, reinstalled the OS at least 6 times ... lots of other things I've forgotten about. I'm really stumped.

The Event Viewer shows NOTHING when this happens. All it indicates is Kernel-Power Event ID 41 each time I have to push the reset button.

Is anybody out there who can help?

Answer:Windows Media Center hangs computer

How does it freeze? Does it get progressively less responsive before freezing? If so, does it degrade quickly or slowly? Does it respond to Ctrl+Alt+Del or can you move mouse cursor? Also, grab something like VLC. Does that also freeze? How long do you wait out the freeze till you reset?

Here's a couple programs you can use to discern the cause:

1. Process Explorer - Sort by CPU or CSwitch Delta columns. Watch it as you're running a video. If there's any process (including Media Center) that is showing high numbers, take note. Especially take notice if DPC or Interrupts starts growing. You can also check the graphs on top-right (dbl-click for bigger) for more info. If the freeze is not instant, you should try and right click the highest running process at the time and quickly go to create Dump file to generate one before it crashes.

2. Process Monitor - Have it running while you are messing with a video. When it freezes observe the latest entry/entries in ProcMon to see what it was trying to do at the time of the freeze. You may also use a backing file on Process Monitor by clicking File then Backing File. Specify to use a file instead of pagefile, giving a name of your choice in an appropriate folder where it will create this file. This will cause it to save ProcMon data to a separate file that you can review after the freeze. If somehow it doesn't work (corrupt file) then this method will not help you much.

3. Driver Verifier - Turn on and keep on. H... Read more

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Update ran at 3am said critical update, woke up this morning 8am and its taking about 12 min to load a program and programs loading incorrectly.

Answer:Windows Update, then computer hangs opening anything!

Uninstall the update and see if the issue is resolved. If not, the problem has nothing to do with the update. Also, let us know the kb number.

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My Dell Dimension E510 running Windows XP Media Center Edition will hang up periodically when booting up. It will get to screen where the Windows logo appears but doesn't get to the password screen. (I don't have a password set but I just hit enter). Sometimes it will get to that point and then proceed to load the desktop. Lately the desktop has been very sluggish when I click on an icon. It may take the program almost a minute or so to load. I am using McAfee as my virus protection program. I just ran MalwareBytes and did a quick scan. It didn't find anything. The startup problem has been ongoing for months and I just live with since I leave my computer up and running most of the time.

Any assistance with this problem would be greatly appreciated.

Answer:Windows XP Computer Hangs Up Periodically When Booting Up

Greetings Verve and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps are a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-... Read more

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Here is my Hijackthis log :

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:55:07 AM, on 8/14/2011
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NetCutDefender\services\AIPS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\AstSrv.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Toshiba Applet\thkeys.exe
C:\Program Files\UltraVNC Addons\uvnc_service.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.ex... Read more

Answer:Computer using Windows XP hangs during shut down process

I don't see any problems in your HJT log.

If you made any changes to your system (updated drivers, new hardware or software) before this hang started to happen then reverse what you did.

If you have not made any changes prior to this problem occuring then follow this guide.

http://www.pcbuyerbeware.co.uk/Windows_XP_Shutdown_Restart_Reboot_Startup_Problems.htm#shutdown
 

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Hello,

Running Windows XP SP3 on a HPCompaq EVO PC in a Windows 2003 Server environment. One of my PC's recently hangs on applying computer settings. I logged on as Administrator after 30 minutes of hanging on loading the settings and ran Symantec Endpoint Protection AV which showed no viruses. Ran HitmanPro 3.6 which did not find anything and ran Malwarebytes which did not find anything. When I tried logging on a user, it would hang forever on loading personal setting and eventually log on but the user could not connect to his home folder to get to his network files. I am a novice working for a non-profit. Any info would be greatly appreciated.

Thanks.
 

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For the last month or so my computer has been hanging on the windows logo (WL) screen for 5 mins. At first it starts off fast, but when the WL appears it is faint in appearance. Then the WL appears fully and hangs.

I have done a virus/spy/ad check all ok, reduced the number of startup programs do defragmented.

Anything else I can do to speed up the loading?

Answer:Computer hangs on Windows logo for 5min

Hi jaaay,

Did you run scandisk to make sure the drive was okay?

During startup the hives (registry) are read for which files to load, if the hive is fragmented it can slow startup process. Windows Defrag doesn't touch them though, so use PageDefrag, run it and select defrag at next boot.

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I've just did a clean install of Windows 7 to my SSD 2 weeks ago.

Recently, abut 4-5 times a week, my computer will hang at the Windws 7 logo screen. the part where the logo glows but it stops there.

I tried the startup repair after I forceshut the computer, but no results.

I tried sfc / scannow but there's nothing wrong. I read that doing chkdsk on a SSD has no effect right ?

screenshot here.

Answer:Computer always hangs at Windows 7 logo screen.

I'm guessing you have two memory sticks of 4GB each. If this is correct, try running with just one stick. Check each RAM stick one at a time and check each slot one at a time.

Check SSD alignment.

SSD Alignment

SSD / HDD : Optimize for Windows Reinstallation

SSD Tweaks and Optimizations in Windows 7

Check if there's a newer BIOS available.

Sony eSupport - Computers - Select Your Model

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My computer does not shut down (I have Malware I think). Using MSCONFIG I switched to SAFEBOOT so I could remove the Malware that is preventing my PC from shutting down. The PC now starts but the monitor is blank... please help. I have tried to access BIOS using the DEL key but no success.

Answer:Computer does not start in Safeboot selected

I have tried F1, F2, Delete, F3, F* and F10. unplugging the computer.. I have tried everything and the computer does not load Windows. I get a black screen, no messages. I cannot get to the BIOS to even rebuild with a clean version of XP.
PS I have an IBM Thinkcentre

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My computer hangs when loging on to a Windows 2003 server at the applying computer settings stage. The workstation is running XP Pro SP2.Any ideas?

Answer:Computer hangs on applying computer settings

..click here;en-us;329457Sounds like it? Except it says fixed in SP2 which you've said you're running.It sounds like something to do with Group Policy i'd say as I think that is the stage at which it is applied. Is this a 'new' thing? Only this machine? The question I always ask myself when things go wrong is 'whats changed' - that isn't clear from your post. Did it work before?When you say 'hangs' have you tried leaving it for a long period (say overnight) or do you mean it errors or what? Sounds like it can be very slow but eventually apply and I wonder if you're giving up after say 10 mins? (I appreciate that's too long but at least you'd know if it eventually gets there if you leave it)

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Hi, I should start out by saying that I have posted this on a different forum/web site, but was not able to find a solution to my problem yet. My PostFor you convenience I've pasted in the post below:I have a very basic knowledge of computers, so please bear with me. I have an older laptop, HP Pavilion ZE4610US, with the following specs:mobile AMD Athlon XP2500+ 1.86 Ghz704 MB RAM60 GB HDWindows XP Home Ed. SP3OK, here's the deal. About 18 months ago I replaced the factory installed 40 GB HD, with a slightly larger 60 GB Seagate HD. At the time, I was planning to do a dual boot with linux partition being the dominant one, but knew I might have to use WinXP at some point. Initially I set it up with about 6 GB for the WinXP, a "swap" drive and about 25 GB for the linux partition. Well, I'm not sure about the last part, it's been awhile now, so it could have been more (I know I left some unallocated/free space - but I don't think it was 20-25 GB). Well, everything was working fine for a while (with the dual boot), but since I couldn't find the appropriate drivers for the modem (and other important devices), I ended up using the winXP partition as my primary one. After some time, I believe the mbr was messed up somehow, because I didn't get to choose which partition I wanted to log into. That was really not a big deal, since I wasn't really using the linux partition. At some point I decided to "cannibalize" the Linux partition, to a second partition (E) in my WinXP setup. As you ... Read more

Answer:My computer won't shut down properly - hangs on Windows Shutting Down

Let's see what shows upThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to displ... Read more

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My computer with Windows XP will not shutdown it hangs at "Windows is Shutting Down". Computer doesnít power down. Iím forced to manually press the power button to turn off the computer.

Any ideas?
 

Answer:Solved: Computer using Windows XP hangs during shut down process

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Whenever a contact of mine with a weird SYMBOL in their nickname decides to chat with me, my computer freezes up.

Weird symbols include those not found on a keyboard: Fancy stars, Weird circles, Heart shapes and the lots of them.
I am not talking about emoticons. Just weird symbols that you have to copy and past from Word document or some other way.

*EDIT*
While trying to copy some symbols from my contact list, I clicked on this contact with the symbols, and my computer froze up. Thank goodness for Firefox and its session savers.

Anyway, does anyone know the roots of my computer's behavioural problems? I hate having to force restart each time someone with a fancy nickname chats with me. Sometimes I get lucky, but once I alt-tab back into the chat window, it hangs.

trying to bring up task manager does not help,
jamming my esc button like a madman doesn't either.


h3lp pl0x.

Answer:Windows Live Messenger hangs; freezes up computer.

You said "pl0x", you sound like someone I know

Anyway, that is a very strange problem. Try reinstalling MSN?

What happens if you come across that symbol anywhere else, such as looking for it on the internet? Does it crash then?

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I have been running Windows 10 on a pretty plain Dell Inspiron. Today it asked if I wanted to install an update so I let it. After almost an hour of showing a progress meter and seeming to finish that phase, it rebooted and proceeded to seem to install but then put up a message about "install ?? this could take a while" so I walked away and when I came back after an hour I had a blank screen and just a rotating busy symbol. I am assuming this is the "anniversary" update since no other updates have ever taken this long or acted this way, except for the original Windows 10 install/update itself.

So after waiting 6 hours, I powered it off and back on and as it came up it indicated "trying to fix the install" then briefly brought up the "Dell label screen" and the usual box picture and went back to the blank screen with a busy rotating symbol.

Can someone point to a site that indicates how to get around this and restore back to where it was? Right now I have a totally unusable PC and do not know how to proceed. Thanks

By the way is it labeled "anniversary update"???

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Help!  My computer hangs up and I have to reboot each time I try to right click on something on my desktop, such as a folder or a file.  I have run all the suggested scans and will attach them here in hopes someone can help me!Thanks,Cindy[Saving space, attachment deleted by admin]

Answer:Right clicking on Desktop or in Windows Explorer hangs up computer!

you have a number of issues with your pc wait for a malware expert to help you in the mean time you have 2 anti-virus you should only have one , keep avast read below It appears as if you may have multiple antivirus programs running on the computer (Alwil / Symantec) if this is the case please uninstall one of them. Running multiple antivirus programs on the computer can cause a lot of different issues.http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039/removal tool above

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I have been running Windows 10 on a pretty plain Dell Inspiron. Today it asked if I wanted to install an update so I let it. After almost an hour of showing a progress meter and seeming to finish that phase, it rebooted and proceeded to seem to install but then put up a message about "install ?? this could take a while" so I walked away and when I came back after an hour I had a blank screen and just a rotating busy symbol. I am assuming this is the "anniversary" update since no other updates have ever taken this long or acted this way, except for the original Windows 10 install/update itself.

So after waiting 6 hours, I powered it off and back on and as it came up it indicated "trying to fix the install" then briefly brought up the "Dell label screen" and the usual box picture and went back to the blank screen with a busy rotating symbol.

Can someone point to a site that indicates how to get around this and restore back to where it was? Right now I have a totally unusable PC and do not know how to proceed. Thanks

By the way is it labeled "anniversary update"???

Answer:Windows 10 anniversary update fails and hangs computer

I saw a post that indicated multiple power off/on corrected this issue. I tried that and the first power off/on went back to a blank screen with the busy icon, 2nd time same effect, third time a message reinstalling previous OS and went back and recovered.
I checked WIndows update and it had installed some 13 updates?? Did it partially install WIndows 10 anniversary version 1607??? Now I have to spend time figuring out what is there and how to get the total anniversary update (1607) installed.

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Hello all
Windows Explorer no longer shows computer resources on my Windows 7. When I open "Computer" the green bar keeps growing very slowly and no content is shown. I've already tried to clean all temporary files and reboot many times. There are many issues on Google about this but I couldn't find anything useful for me.
Further, it sometimes happens that when I open a single folder I can see its content but the other (sub)folders are not shown on the left tree.

(see example here)

Can anyone give a good tip to figure out the problem?

Answer:Windows Explorer hangs trying to show computer resources

Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
Please indicate what message was displayed at the end:

Windows found no integrity violations

OR

Corrupt files were found, and windows was unable to fix them.

OR

Corrupt files were found, and windows successfully repaired them

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pretty much what the title says, no beeps, just get the BIOS Dell screen, and thats it.

any thoughts? thanks in advance

Answer:Dell Windows Vista computer hangs at BIOS

Is the screen actually frozen or can you press the button and access the BIOS?

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I am running Windows XP Pro on an ASUS P5GDC-Deluxe board with Intel 3.0Ghz processor and 2Mhz Ocz memory.
My system is configured RAID1 using the onboard ITE 8212F controller and 2 Maxtor 160Gb Parallel ATA drives.

It all began when Scandisk began finding more and more problems with my HDD on bootup and tried to correct them. When I looked into it only Drive 0 was affected.

In trying to fix this I tried to rebuild the RAID but ended up by mistake, copying the bad drive to the good one.

I then tried to use Checkdisk and when that didn't work I tried to let Windows Repair it.

Bad moves!
Things just went from bad to worse.

Now the computer won't boot. It gets through the POST and takes me to the SAFE MODE Boot options.
No matter which choice I select It goes to the next screen and just HANGS.
The windows logo appears - then I get an all blue screen with the mouse pointer in the center (mouse non functional). There are no messages or error numbers.

When going through the POST it recognizes both drives as part of the RAID setup and labels them Drive 0 and Drive 2.
But, when I go into the RAID Setup Utility there are NO raid arrays defined.

What do I do from here?
Should I build a new Raid array?

How do I get this computer back without losing data?

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I've read a number of threads here and there are some presenting issues that are close to my problem, but not exact.

After powering on, the boot up process gets to the user selection screen and whether I select a user or not, the computer hangs up after 40 to 60 seconds. Mouse and keyboard are disabled and the light indicating HD activity goes out.
​I can get in via safe mode and have done a number of routines there including ckdsk /r and /f from safe mode's command line. I've also set it up so that it calls for a full chkdisk upon booting up and the results always come back clean.

In earlier versions of windows, there was a setting in which you could load one driver at a time so that you could see which driver causes the hang-up (if indeed that is the issue). Is there such a thing in XP?

I've downloaded ubcd4win but am having some difficulties getting it to the point where I can create a boot disk so I can get into the HD and save some files before re-installing (though one thread suggests that I can do that without losing files).

I'm also interested in the option of making the old HD a slave to a new one but haven't followed up on this as yet.

Thanks ahead for your help.
 

Answer:Win XP freezes computer 60 seconds after user is selected

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I have chosen the following to build my computer, im going to be gaming allot hense the better video card. But if there is ANYTHING in this list that is overpriced and better can be had for cheaper let me know please, it's appreciated...so far I have come up with the following, and im pretty confident in it all except the mother board, the reason being is there is not many reviews on it and im hoping it will be good with my selected components...thanks!

CPU - Intel Pentium 4 2.4BGHz 512K 533MHz CPU Northwood P478

Hard Drive - Western Digital "Special Edition" 80GB 7200RPM Eide Hard Drive Model # WD800JB

Motherboard - ASUS P4PE/L Motherboard for Intel P4 478

Ram - Crucial Micron 512MB 64x64 PC 2700 DDR RAM

Video Card - LEADTEK Geforce4 TI4400 128M TV/DVI AGP Video Card

Sound Card - Voyetra Turtle Beach Santa Cruz
PS. I know I have not chosen the case, cd drive, floppy, and power supply...that's next!
 

Answer:Building Computer...check out my selected components please...

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I have Windows 7 Ultimate x64 on my desktop. When I try to shutdown my Desktop, it restarts so I have to hold the power button to turn off my desktop. Any suggestions on how to fix this problem?

Answer:Desktop Computer Restarts when Shutdown is selected

Check to make sure all chipset drivers are installed.

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I'm using Win98se with Office 2000. When I select a new font in Excel / Front Page the computer locks up or I get a Blue Sceen error. This doesn't happen in Word /Powerpoint / Publisher. When I loaded Office 2k I selected " Run all from Computer." I have 10gig WD, 256 Ram, witha K6-2/450.

UPDATE TO PROBLEM: I have a PC-Chips motherboard (M599LRM) witha SIS530 Video chip. The replys sent me looking for possible udated driver to the SIS chip. I found a driver at the SIS site, downloaded it. the problems in Excel / Frontpage went aaway. The answers I received got me thinking about drivers and bad video chips - the fonts in Excel would work when the SIS video driver was disabled. Many thanks for the replys.
 

Answer:Excel locks up computer when new FONT is Selected

Weird, JR. But welcome to TSG anyway!

Only thing I can think is that you've got a corrupt font.

Do this and let me know. Open Excel while holding down the left shift key and double-clicking the icon.

Test it. Let me know.
 

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I use my laptop for school and, by keeping it on power saving mode, usually get through two school days without charging my laptop. Ever since I've downloaded Windows 10, (1) my computer doesn't shut off all the way when I close it, which drains the battery, and (2) every time I charge it, it turns off the power saving mode, which is really annoying. This is especially annoying when I don't notice it isn't on and my battery drains even faster. Is there any reason it won't turn off? Is there a setting I can use to keep the power saving mode on at all times?

Answer:Why won't my computer turn off all the way and why can't my computer stay on power saving mode?

Your system might have a virus, try to scan using Malwarebytes, Superspyware , Trojan-Killer. Restart your system then try to download Hitman Pro then Run it. Then optimize your system using Ccleaner. Hope this would help.

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i cant use my laptop because it stuck up in windows xp logo

Answer:aftr windows loading scree my computer hangs in xp logo....

If you very recently installed a driver, a third-party firewall, antivirus, or CD-burning software, that could be causing the problem. Start Windows in Safe Mode and uninstall whatever you recently installed that falls into one of the software categories outlined above.

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Howdy! I have a few issues that I don't know how to solve.

My first issue is Windows Movie Maker has been having issues with footage. I do videos on YouTube and usually record in 60fps. I had changed Fraps to record at 120fps on a suggestion by someone and for a week, WMM was fine with it. Then, it started having issues. MM would hiccup during playback while editing, and then crash after a few minutes. I figured MM couldn't handle that many frames, so I tested it with 60fps, and it would hiccup and crash on that. It will now only accept 30fps footage and it will still sometimes crash while editing that. It will also no longer accept mp4 files. I have tried uninstalling/reinstalling, but to no avail.

My second issue is that for the past week, my computer has hanged on shutdown a few times, and I would have to manually shut it down with the power button. I hate doing that as I am afraid I am damaging my computer. I would love any kind of help. Please keep explanations simple as I am not very tech savvy and get confused easily. I thank you for your time and any help you could provide.

Answer:Windows Movie Maker Crashes, Computer Hangs On Shutdown

Can you please fill in all your system specs? That would be helpful.

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Hi i have recently installed xp 64bit edition evaluation on my computer. It installed fine but when it finished installing my computer restarted and the xp 64bit boot screen came up fine and loaded, but after that my screen just turns off but my computer stays on. I am using my primary xp 32bit which came with my computer which still works fine. Can you help?Thanks

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bypass power on password on my hp550

Answer:can not turn computer on to windows

Contact HP Support and prepare to prove Ownership...

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Computer won't shut down after clicking "turn off"

Answer:Windows XP Computer won't TURN OFF

So what does it do? Can you do anything?

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Solved!

Go to Solution.

Answer:I have windows 7 I turn on computer I get this me...

laptop model?

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Hello: Please help! I use a VAIO notebook, running Windows 10. In the past few days the computer has had a mind of its own. It slows down, gives that spinning wheel of death (the blue circle) when using Word, and also seems to do things that I didn't ask it to do, like close a program, or choose a tab in a program.  My biggest problem now is that when I try to work on a Word document, either Word won't open at all, giving me an error message, or once I get in there, as soon as I try to scroll down on a page, the blue wheel comes up. Then Word hangs, then the computer hangs. Is this a virus? What should I do?Wait, I just did a Windows defender scan. It shows: C/Program files/KMSpico/cert/install all.cmd and two other KMspico files. Could this be the problem. Can Windows Defender deal with this or should I do something else?Thanks in advance.

Answer:KMSpico Word hangs itself and hangs the computer

No, it is not a virus. Look here:http://kmspico.us/QuoteBEWARE: This tool is created to demonstrate how activation mechanism works and how to bypass it. Also to help users activate windows pc?s when they have accidentally lost their windows 10 license. If you are student like from harward university or other education places like this please check with your university if they provide you free windows OS copy because some universities do so.. Remember YOU are responsible how you use it this software or break any laws depending where you live! We guarantee software works and it is up to you how you are going to use it.Please provide some more information about the history of this computer.

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When I start my computer last icon of the desktop is automatically selected.
When i click on other icons only the last icon is opened.
I can open the icons if i press the TAB button and refresh.
But it is limited to some time only.
Also webpages are scrolled down automatically till the end.It stops if I press TAB. But after some time it stars again.

Answer:When I start my computer last icon of the desktop is automatically selected

You refer to "the last icon", does that mean the icon in the last position on the screen, the last icon to load; if you have, for instance, 12 icons on your screen, always the twelfth in the array of icons? If it always happens with the icon in the same screen position whatever it may be, then it may not be related to the icon's function but to how the GUI selects it. Presumably most of the icons are shortcuts, have you tried deleting some? Could that irritating "You have unused icons on your desktop" pop-up be involved?

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Relevance 58.22%

When I start my computer last icon of the desktop is automatically selected.
When i click on other icons only the last icon is opened.
I can open the icons if i press the TAB button and refresh.
But it is limited to some time only.
Also webpages are scrolled down automatically till the end.It stops if I press TAB. But after some time it stars again.

Answer:When I start my computer last icon of the desktop is automatically selected.

The scroll problem sounds like the mouse is causing it and might affect the icon choosing also. To be sure before going into other solutions, see what happens with a different mouse.

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I have one PC out of 40 users that has this problem. It does not matter which of the 15 printers is selected its always the same. It's not a domain policy since his is the only one with the problem. His local policy settings are identical to everyone else. I checked permissions to the spool folder they checked ok. I elevated the user to power users still got the error. No error is reported in the event log. The system has been thouroghly scanned for malware using mbam, mcafee and superantispyware. I tried to add a printer as admin the error changes to the name does not match the driver. All of the drivers work perfectly on other machines. Client is xp pro SP3. I would really appricieate some help I feel like I have been pounding my head against a rock.
 

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Hello everyone,Just as the subject suggests that's the exact error a user get when he/she attempts to connect to a printer installed in a Print server running OS Windows Server 2008 R2 Enterprise Edition. I asked our friend Google and I found this http://social.technet.microsoft.com/Forums/en-US/winserverprint/thread/413acd5c-5606-4af6-b2d5-b903b806608d I followed the first step to no avail, but ignored the second step, reason being that I just cant do that to 250 PCs in the network, so I am looking for a one time solution, instead of moving from one PC to the other, its quite tiresome and time consuming. Any help please is welcomed.  Note: All client PCs are running OS XP SP3.

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When I start my computer last icon of the desktop is automatically selected.
When i click on other icons only the last icon is opened.
But it is limited to some time only.
Also webpages are scrolled down automatically till the end.It stops if I press TAB. But after some time it stars again. i am using DELL INSPIRON 5010.

Answer:When I start my computer last icon of the desktop is automatically selected.

Hi preet7,

Please elaborate more on your issue. Did this problem happened all of a sudden? Was your computer working last night but not today? You said when your computer boots to windows, the last icon is automatically selected? May I ask, what is that program? One thing, try scanning your computer for any viruses/spyware. Please provide an update when you can, thank you.

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First of, my monitor exhibited signs of flickering during start-up, but only minor ones and would just stop at the 'Welcome' screen of windows so I didn't give it much thought. Iv'e been using it with the cpu the same time I bought the monitor.

But after some time, the flickering got worse. It went from 1-2 second interval flickers to a whole 10 seconds of blackness before it showed anything.

Now,Iv'e got a new cpu but still using the old monitor. After a day or so, the monitor exhibited the first symptoms of my first cpu, so I just dismissed it. But after a week, It got a hell worse, before I even start-up my computer, the monitor doesn't show Analog/Digital at the top-left corner of the screen. PLUS my cpu keeps restarting after I pushed the ON button after 10 seconds or so.

My question, Is the monitor responsible for the restart and what could be the reason for the flickering?

Thanks for a fast reply.

Answer:My Computer monitor doesn't show anything when I turn my computer on.

  
Quote: Originally Posted by pokeman5


First of, my monitor exhibited signs of flickering during start-up, but only minor ones and would just stop at the 'Welcome' screen of windows so I didn't give it much thought. Iv'e been using it with the cpu the same time I bought the monitor.

........
My question, Is the monitor responsible for the restart and what could be the reason for the flickering?

Thanks for a fast reply.


Welcome Pokeman5 to the windows 7 forums.

The graphics card might be your culprit. Please update your system configuration settings under user cp so that others can maybe help you.
Usually the monitor won't stop your machine from booting. The graphic card most likely be the cause.

There is also the possibility that your power supply could be defective or going bad. Lots of possibilities.

Rich

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Ok well, my computer is pretty old, but its not THAT old, it has always worked very well, and all of a sudden one day it froze and i tried turning it off but when i went to press the power button it wouldnt turn off, no matter how many times i pressed the power button. so i had to turn off the power switch in the back of the computer. it did this consistently so i decided to format my computer and delete the partition stuff like that, but it still did it, and i even virus checked and there were no viruses.

my computer freezes out of nowhere at random spots (startup, windows, my desktop, etc) and when i try to turn it off the power button doesnt work so i have to turn it off by turning off the switch at the back of the computer, please help me, i don't know whats going on!

Answer:URGENT PROBLEM: Computer freezes, but can not turn computer off

Try holding the power switch in for at least 4 seconds. There is a entry in BIOS for instant off and 4 second delay. Yours is probably set to 4 seconds. Delay is good as it prevents accidential power offs from hitting the switch by mistake.

If you are hiolding the switch in and it isn't powering down there are two possibilties. Switch is defective or connector has came off the header.
Charlie

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New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.

Answer:BSOD after I turn Computer NEW Computer on, or whilst sleeping

  
Quote: Originally Posted by TheRealDanny


New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.


Hi TheRealDanny.

The crash dump (a Stop 0x3B one) is not saying anything in detail about the probable cause of the BSOD).

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
If it does not show any error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If yo... Read more

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Had problem message on Microsoft edge that computer could be corrupted.  Now can't turn on computer even though power is going to it. What can I do

Answer:Microsoft edge crashed my computer and I can turn computer o...

Hi Method 1:Run the apps troubleshooter and check if it helps with the issue. Refer to the following article and run the Apps troubleshooter:Run the troubleshooter for Windows apps If the issue still exists, try the next method. Method 2:Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.Press Windows key + X, click Command Prompt (Admin).In the Command Prompt, type the following command, and then press ENTER:sfc /scannowIf the issue still exists, try the next method. Method 3:You may check the same issue with the new user account. Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:Go to Settings.Choose Accounts and then select Other User Accounts towards the left.Select Add an Account.Enter a user name and hit Next.Click on Finish.Sign out from the current Account and Log into the new account.Check if issue persists. 

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As the title said, my computer freezes during games. When it freezes the screen just stop at the last frame (so no black screen or anything like that) and I can hear the game for about a second before it turns to a low clicking sound. At which point I have to manually shut down the computer and restart it. Nothing else works. Then I get the usual question of how I want to start the computer, I always pick “start normally” and it’s like it never happened.

I think it’s because the GPU is overheating, because that’s the only component that’s really hot. When I check the temp while playing it’s usually building up to about 60C (24-30C on idle) and stays around that number. And it fells really hot when I touch it after it’s happened. The only problem with that theory is that I can play every game out there usually on the best setting (haven’t tried every powerful game out there) and not a single problem with lag or such. Then again, I’ve never had that problem with MW3, and the temp stays around 50C on that. Not to say that the GPU is really that great. It’s average at best, but I’m not a hardcore gamer or anything so figured I didn’t need the best.
I built the computer myself in June 2011. And it went fine without any problems until maybe 6 months ago, not really sure when it happened.

Here’s what I’ve done so far
I’ve... Read more

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so recently i took everything out of my computer to clean it..i put eveything back where it was but when i turned it on its starts making beeping sounds and the screen stays black.. fans and power run but dont know whats the problem.

i also recorded a video of how its sounds like:
http://www.youtube.com/watch?v=8_2mdNJFWxU
so please help/B]
 

Answer:Solved: computer beeping sounds when i turn on computer

There are three possibilities here, all related to your memory.

1) You have forgotten to fit your memory back in.
2) Your memory isn't properly seated in its slot(s)
3) You have killed your memory because of not following antistatic procedures.

I'm suspecting it is either 2 or 3.
 

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Dear forum,

I have twice tried and installed Windows XP Service Pack 2. It works great for about one week but after that my computer totally freezes directly after login (so you even can't move the mouse pointer). If I try and reboot the computer it hangs every time.

To solve the "hanging" problem, I enter XP in Safe mode and unistall XP Service Pack 2, after I have done that the computer is fine. I have one buddy who has exactly the same problem, so we can't be alone I would think?? Any hints? It would be nice to be able to run SP2...

Thank you so much,
David Froster
 

Answer:Windows XP Sevice Pack 2 hangs computer after login (total freeze)

Have a look here http://support.microsoft.com/default.aspx?kbid=884130&product=windowsxpsp2

If you have a conflicting program installed go to the program site and see if they have an upgrade to allow it to work with SP2
 

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Hi guys. This is my first post to Tech Support Guy. I have a thread running here on windows7forums.com, but I wanted to post somewhere else so I could collect some more ideas on what exactly is going wrong.

So far, mostly from the other forum that I posted at, is that I have some sort of driver conflict going on, because when I boot windows after installing the latest nvidea drivers, I get stuck on a black screen after the 'starting windows' message disappears. I wait a while, but nothing happens and I am not able to bring up the task manager or anything like that.

If I change the installed drivers to the Generic VGA drivers, the system boots just fine, and I can log into my desktop without any problems. Stuff doesn't work when I try to use nvidea drivers.

I have tried to use the drivers provided by HP for my specific laptop model, found here, but I have been getting a BSOD after 'starting windows', where the newer drivers simply hang after 'starting windows'.

I am not very experienced in dealing with drivers. My experience with them so far has usually just been getting them from windows update (I know, I know), and then they would install just fine. Right now, the nvidea driver from windows update causes a BSOD.

I used to be running vista, I ran it fine for probably two years and then I started getting those 'Display driver has stopped responding but it has successfully recovered' messages, and related BSODs. So I did a ... Read more

Answer:After installing the latest nvidea driver on windows 7, computer hangs during start.

Hi and welcome to TSG this is the output from the debug on your dump file it points at your driver if not that then the problem could be the card itself
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\joe\Desktop\063010-24507-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a18000 PsLoadedModuleList = 0xfffff800`02c55e50
Debug session time: Wed Jun 30 19:19:58.523 2010 (GMT+1)
System Uptime: 0 days 0:00:45.552
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa80077624e0, fffff88003c93750, 0, 2}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys... Read more

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It first started when i only started an Ad-ware scan and it said it found a malicious file. Well I came to find out that it messed around with the registry of my windows32 userinit and I was having the problem when I logged on got immediately logged off, a more detailed explanation it goes to the user login i click on my user and it says loading preferences logging in and then shows my desktop background for a good 2 seconds and then starts logging off and saving preferences. I talked to my brother in law and we found out how to fix this but I now ran into a more serious problem. When I was trying to fix it before the call it wouldn't run in any safe mode and the "change to last good config" didn't work either I shut my computer off entered my motherboard setup by pressing the DEL button just to see if i could change any user login things. Now I couldn't find anything and left it how it was no changes and now went to call my brother in law i come back we go to fix the problem from my sisters comp(which i'm on now) and I go back and exit the motherboard setup and it just goes black, i restart it and it won't boot or anything its just black and my monitor isn't even saying anything about no input signal like it does when i first turn it on or off, its like its connected but no data is being started up.

Now sorry for a long story I figured I should be detailed because right now I have no idea what this problem could be because I haven't done anything to cause this. ... Read more

Answer:Windows logon to immediate log off and now my computer won't turn on

So is the computer booting up but you have no video? Try pressing the key you have to press to get into the BIOS that will send a signal to the monitor to display.

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When I turn on my computer it goes to the Microsoft page and just starts blinking.

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When I turn on my computer it goes to the Microsoft page and just starts blinking.

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i ran the windows 10 upgrade and now my computer won't turn on. The power comes on but my screen is just blank. The only solution I've seen is to install some recovery cd.. Which I don't have. How can I fix this??!!

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When I turn on my computer from scratch and open programs they appear in a resized window when I have been using them full screen. Why? Also finding Work Offline ticked when I start computer despite the fact that I hven't done it.

Answer:Windows resized when I turn on computer

maybe time to run your security programs.The first page you open,Drag it to the size that you want and close it by using the red X then reopen it and see if it is then the full page.

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Hey yesterday i turned my acer 5102 WLMi laptop off for the night . I woke up to find that it would turn on but after the windows xp loading sign came on ( with the scrolling loading bar) for a few seconds it would shutdown and boot back up and go in an endless loop until the battery was taken out. I need to know how to solve this problem . I'm assuming i will have to re- install windows , but i was wondering if there is any other way.Thank you.

Processor: AMD Turion TL50 1.6ghz dual core

Video Card: ATI radeon xpress 1300

Running windows xp home edition

120gb PATA HDD

1 GB of DDR2 RAM
 

Answer:Computer will turn on but cannot access windows

At boot hit f8 and choose 'last known working configuration'.If this doent work then your right a Clean install maybe required,Perhaps wait a bit and someone else will post a different option
good luck and keep posting
 

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My PC keeps turning itself on if i try putting it to sleep or hibernate. I know this coz i plug in my netbook to my 22" when i'm doing light work to save on electricity (Our power bill went down atleast 25% since i started doing this, 10 months of this and my last netbook was all paid for), so i'm usually sitting next to it when it turns on. There's no cat, no mouse, no power spike, and i've just used a dozen zip ties organizing the cables.

There's no timer in the bios and pressing the powerkey on the keyboard doesn't do anything.

Wake on LAN is enabled for when i need to access it from my phone from another part of the house, but there should be nothing else capable of doing it. As a test i've tried unplugging the network cable and it still turns on.

This doesn't happen when i do a full shutdown so i think it may be windows related. Is there anything else in Windows 7 capable of reactivating itself that i should look into?
 

Answer:How many ways can Windows turn on a computer?

mouse, keyboard, hotkey, timer, but wake on lan can cause it as well if theres something trying to access the system.. those are the only ways i know of..
 

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I recently installed a new MB and processor and when I reinstalled XP, the machine will not shut down when requested to. It acts like it is rebooting when I choose shutdown. I heard a rumor it might be something in the Registry settings. Any clues? Thanks.
 

Answer:Computer will not turn off when Windows XP shuts down

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Right this is my first post so i hope someone can help

I was playing battlefield 2 and then it crashed and went straight to desktop. My desktop was in 4 bit mode and low resolution so i went to properties > settings to reconfigure it. Unfortuatly it wouldnt let me modify any of the options. There was another option (a box to tick) so i ticked it and pressed ok. I cant remember what this option said but it was something like "extent/extend to windows". Now since this didnt do anything i restarted my computer but when it loaded and finally got to the login screen the monitor goes into standby and nothing i have done will bring it out of standby.

I have checked my brothers and my mums computer and they dont ahve the option i clicked. So what could this option have been.

Thanks any help is very much appreciated.
 

Answer:Selected an option now monitor goes into standby when the computer loads to login.

Re: Selected an option now monitor goes into standby when the computer loads to login

You will need to provide a little bit more info about your system. Try booting your system up into safe mode. Hit the F8 key repeatedly while booting. Once into safe mode change you display settings. If this does not work hang in there the people here are great and will hook you up with a solution.
 

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Takes about 20 minutes to load windows on cold start. Windows XP SP3, Dell Dimensions 3100 Desktop. This only happens when it's been off for 3-4 hours or longer. It also hangs on restart if it has been on for less than 1 hr.

Answer:Computer hangs after displaying Windows logo splash screen on cold start.

How long does it take to boot to safe mode?

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Hello, my name is Tabitha and I own a Dell Inspiron 15 laptop, it's a year old and operates on Windows 8. My laptop shut off and the screen went black, when I tried to turn my laptop back on, it wouldn't respond. I tried holding the power button for 30 seconds, nothing. I tried removing and replacing the battery, nothing. I tried unplugging the battery and just plugging my laptop in with it's charger chord, and the laptop still did not come on. My holiday break ends in a week and don't have the funds to purchase a new laptop, any and all help would be beneficial.
There is no water damage, I had Mcfee security, antivirus and malware protection on my laptop, so I don't believe a virus has infected my computer. I didn't have anything plugged into my laptop at the time that it shut off.
ANY HELP, WOULD BE APPRECIATED.
Thank you in advance
 

Answer:Windows 8 computer shut off, will not turn back on.

Sometimes it's as simple as the power adapter has failed, it ran on battery until it drained, and then shut off. If you have access to another Dell compatible power adapter from a family member or friend try that first.

Is it less than a year old? If so you could try to get warranty service on it from Dell.

Definitely don't go and buy a new laptop without at least taking it to a service center to have it checked out.
 

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I did the reccommended update and when i went to restart, it never came back on. It has power and everything turns on but there is nothing showing on the monitor. I have an HP Pavilion and its only about 1 yr old.
My other problem is error message ntis32.exe. I am trying to find out what that means on the web but cnt find it listed anywhere. Please help me!!!!!
 

Answer:I did a Windows Update and now my computer wont turn on.

Interesting. My friend just did a WU and now his internet connection isnt working. Coincidence? Perhaps.

This sounds like a hardware error to me. But I dunno. Sorry I couldn't help much
 

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I've had this happen a handful of times on both our machines before. In fact it happened on one just now. Basically I went into Windows update and saw it was checking for updates already. Presumably the scheduled auto process. It took ages to eventually come back and finish the check. There were no updates found. However when I restarted the PC it moved straight into 'getting Windows ready'. I left it half hour but it wasn't changing so I force turned off by holding power button down. I then switched back on and all was back to normal, I did another updates check which finished much quicker and restarted the machine and noted the problem didn't resurface. It seems to be a bug in Windows 10 that manifests itself on rare occasions. There are no updates to install but it seems to get stuck on getting Windows ready. I reckon it may of eventually rebooted if I'd left it long enough but I didn't have hours to spare.

it is rare but I know when it's likely to happen,if checking for updates takes an abnormally long time (several minutes) to complete its check then there is a good chance that upon next restart this 'getting Windows ready' issue will occur. It's as if the computer thinks there are updates and is waiting to install some when in fact none exist and it gets stuck in this phase. But why it happens is over my head. I think there is something in the automatic updates check that tries to happen silently in the background that can cause this. Maybe Windows update server is fee... Read more

Answer:getting Windows ready / Don't turn off your computer despite no update

I would guess automatic maintenance, it runs disk cleanup, which performs component cleanup, that can take long time. It is something, that can not be simply stopped. You could try to disable maintenance and see, if it happens again.

Automatic Maintenance - Enable or Disable in Windows 10 - Windows 10 Forums






Scottyboy99 said:

Basically I went into Windows update and saw it was checking for updates already. Presumably the scheduled auto process. It took ages to eventually come back and finish the check. There were no updates found. However when I restarted the PC it moved straight into 'getting Windows ready'. I left it half hour but it wasn't changing so I force turned off by holding power button down.



You should perform system cleanup sometimes, it will make checking for updates and restart faster. I have a slow laptop compared to your PC and I haver never seen "getting Windows ready" to run for more than 10 mins after updating.

I use WC.bat, CCleaner and Wise Disk Cleaner to cleanup system files.

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I've had this happen a handful of times on both our machines before. In fact it happened on one just now. Basically I went into Windows update and saw it was checking for updates already. Presumably the scheduled auto process. It took ages to eventually come back and finish the check. There were no updates found. However when I restarted the PC it moved straight into 'getting Windows ready'. I left it half hour but it wasn't changing so I force turned off by holding power button down. I then switched back on and all was back to normal, I did another updates check which finished much quicker and restarted the machine and noted the problem didn't resurface. It seems to be a bug in Windows 10 that manifests itself on rare occasions. There are no updates to install but it seems to get stuck on getting Windows ready. I reckon it may of eventually rebooted if I'd left it long enough but I didn't have hours to spare.

it is rare but I know when it's likely to happen,if checking for updates takes an abnormally long time (several minutes) to complete its check then there is a good chance that upon next restart this 'getting Windows ready' issue will occur. It's as if the computer thinks there are updates and is waiting to install some when in fact none exist and it gets stuck in this phase. But why it happens is over my head. I think there is something in the automatic updates check that tries to happen silently in the background that can cause this. Maybe Windows update server is fee... Read more

Answer:getting Windows ready / Don't turn off your computer despite no update

I would guess automatic maintenance, it runs disk cleanup, which performs component cleanup, that can take long time. It is something, that can not be simply stopped. You could try to disable maintenance and see, if it happens again.

Automatic Maintenance - Enable or Disable in Windows 10 - Windows 10 Forums






Originally Posted by Scottyboy99


Basically I went into Windows update and saw it was checking for updates already. Presumably the scheduled auto process. It took ages to eventually come back and finish the check. There were no updates found. However when I restarted the PC it moved straight into 'getting Windows ready'. I left it half hour but it wasn't changing so I force turned off by holding power button down.



You should perform system cleanup sometimes, it will make checking for updates and restart faster. I have a slow laptop compared to your PC and I haver never seen "getting Windows ready" to run for more than 10 mins after updating.

I use WC.bat, CCleaner and Wise Disk Cleaner to cleanup system files.

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Hi, I keep getting this message when i want to shut down my computer, that i should turn off with installing the required windows updates, however, even after doing that the next time i want to shut down my computer it still has the irritating install option.
Whats wrong with the install, I've done this several times but it still appears everytime and its getting really annoying.
I have Windows XP Professional on a Dell Dimension 2400 desktop.

Thanks.
 

Answer:Windows Updates Install at computer turn off!!!

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Hello;
i have windows 8.1 on my laptop;
i deleted a windows update by mistake , i cant remember the updat's name;
after reboot i have this message 
Preparing To Configure Windows. Please Do Not Turn Off Your Computer.
system protection is disabled on C:
plz help me .

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So I upgraded to Windows 10 and I was using it and shut down my computer. Now my computer turns on but won't load anything. It shows the windows loading screen for about 5 seconds and then goes blank and sits that way till I turn it off and restart. Please help me. Thanks.

Answer:I upgraded to Windows 10 and now computer won't turn on. How can I get it working again?

I am having the same problem.. I tried restart. I tried shutting off and restarting. I have tried system restore and that did not complete successfully. Now I tried go back to previous build and it has said "restarting" for 25 minutes. Computer was fine till I accidentally hit the power off button while trying to find the model number. Now I can't make it start at all. PLEASE HELP!!!

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Can anybody tell me why does not appear the windows visa logo when I turn my pc on.. :s




thank you 4 da help.. !

Answer:Why the windows vista logo does not appear when I turn my computer on?

The logo doesn't appear in windows vista when boot the computer up. It doesn't in mine either.

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My wifes laptop has developed a problem. On booting it starts with the "Windows starting " logo and then goes to a black screen and goes no further. It looks like the hard drive is still flashing away giving the impression that underneath it is still working but no picture. We want to use the repair disc that came with the laptop but because we cant see anything to shut the computer down via windows we are having to use the power button and therefore it prompts to start up again in safe mode because it was shut down unusually. We want to close it down completely and let the repair disc do its work on boot up from fresh start. Because we cant see anything on the screen to initiate shut down via windows is there another way of shutting down completely for the above reasons.
Also do I need to press f2 and tell the system boot from the cd (repair disc) or can I leave settings as is and it will do it automatically. Answers appreciated asap. Many thanks

Answer:How else do I turn off windows when computer has black screen.

On many laptops pressing and releasing the on/off button acts as a re-set but if you hold the power button down for 5 to 10 seconds the machine will turn off completely.

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Stuck on this opening page - can anyone please help me!
It loaded up o.k. but when I tried to update eight of the drivers (shown by a scan to be old, I got this message and it runs for hours!
Thanks in anticipation!
Romaneagle

Answer:Preparing to configure Windows (8) Do not turn off your computer

What did you use to scan for drivers?

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Getting windows ready don't turn off your computer, have been running now for 8 hours and counting. What can I do to get pass this screen. I don't have any recovery tools for windows 10.

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Hello,

We began having network connectivity issues with our PC following a trojan/malware infection. I believe the main culprit was a "Virus Response Lab 2009". McAfee was in use but apparently not effective. After some wrangling using Malwarebytes, to clear some initial infections, and recently Kaspersky, I believe I have the system cleaned off (McAfee removed, also). However, we still have log in / network connectivity issues. Here are the current modes of operation:

--Try to use computer normally (XP Home, Normal mode, network cable plugged in): in this situation, I select one of our user accounts and the system hangs and gets no further in the log in process.

--Use the computer off the network (XP Home, Normal mode, network cable NOT plugged in): in this situation, when I select one of the user accounts the system boots up normally. All of the applications (word, excel, etc.) function normally. IF I then plug in the network cable and try to open internet explorer, the application hangs trying to establish a connection. I typically have to close it using task manager.

--Use the computer in Safe Mode with Networking (XP Home, Safe Mode with Networking, network cable plugged in): in this situation, I select the administrator user account and the system boots up normally, though in safe mode. We have internet connectivity, but all of the restrictions of safe mode, of course.

Does anyone have some ideas on how I can get normal mode log on to work cor... Read more

Answer:System Hangs After User Account Is Selected

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot. Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.

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Hi,
i pluged in my hard disk to another computer to format it. Now when i was finished i pluged my hard disk back to my pc. Now when i turn on computer monitor just go to sleep and nothing happends. I dont have any OS right now and i cant modify anything. Maybe i did something with my hard disk wrong i dont know. please help me.
 

Answer:My computer monitor doesn't come on when i turn my computer on

Why did you take it to a different computer to format?
Do you have the o/s cd in the drive to boot from?
 

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My computer is maybe 2 years old, and this problem only starting occuring recently. I turn on the computer and all is well until it gets to my desktop when the screen just goes black. I tried blowing the dust out and my computer worked again for a couple of hours, but now blowing the dust out doesn't work. I can login to safe mode, but I cannot get into my regular settings. What do I do to fix this!!
 

Answer:When I turn on the computer, the screen just goes black but the computer is on!

Hi and welcome to TSG try using your install or recovery disc to run a repair http://www.google.co.uk/url?sa=t&source=web&cd=2&ved=0CB0QFjAB&url=http%3A%2F%2Fwww.vistax64.com%2Ftutorials%2F91467-startup-repair.html&ei=jjkZTLHJM5z60wTm4MDQCw&usg=AFQjCNFF8Qw4KfElupT6ouPZpnIehttTTw
 

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