Computer Support Forum

Ice cyber crime virus removal.

Question: Ice cyber crime virus removal.

Dear Sirs. I need help I followed instructions on this site to unblock pc from ice cyber crime virus removal but the reboot using a USB with hit an pro does not work , please advice.
Thank you

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Preferred Solution: Ice cyber crime virus removal.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Ice cyber crime virus removal.

Hello, Conejo123.
My name is etavares and I will be helping you with this log.
 
Here are some guidelines to ensure we are able to get your machine back under your control.
 
Please do not run any unsupervised scans, fixes, etc.  We can work against each other and end up in a worse place.
Please subscribe to this topic if you have not already done so.  Please check back just in case, as the email system can fail at times.
Just because your machine is running better does not mean it is completely cleaned.  Please wait for the 'all clear' from me to say when we are done.
Please reply within 3 days to be fair to other people asking for help.
When in doubt, please stop and ask first.  There's no harm in asking questions!

 
 
 
Step 1
 
 
What version of windows are you running?  The answer will tell us which of our tools will work.
 
etavares

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Hello, I have a computer that was infected with this virus.  I have tried unsuccessfully to run anti-malware and also tried a Kaspersky rescue disk start up as well.  Nothing has worked so far and I cannot even run Windows in safe mode.  I have an HP computer with Windows XP 32-bit.  Please let me know if there's anything more I can do to get rid of this virus.  Thanks.Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

Answer:ICE Cyber Crime Center - Virus Removal

You don't specify if you have followed this guide so I will add it: ICE Cyber Crime Center Ransomware Removal Guide

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Hello.  I tried the self-help removal guide for the ICE Cyber Crime Center Ransomware on my Windows XP 32-bit.  I did all the steps up to the one that says the Hitman Pro should automatically start 15-20 seconds after the lockscreen appears.  I waited for 30 minutes and the Hitman Pro never started.  I booted from the USB where the files were downloaded to and got the Kickstart black and white screen and pressed 1.  Windows loaded, the lock screen appeared and that's where it is stuck.  I can't install anything or even click anything so I can't install the DDS to get the logs for you.  What should I do?  No safe modes work at all.  Note:  This computer has Credent Encryption software on it, in case that matters.

Answer:ICE Cyber Crime Removal Guide Did Not Work - HELP!

We are going to try System Restore to restore the system prior to the infection.Depending on your Windows version.Windows XPOption 1.Step 1: Use F8 to Boot to SafeMode With Command PromptStep 2: Use ctrl/alt/del (keys) to get task manager openedStep 3: choose file and create new taskStep 4: Then Navigate to:C:\windows\system32\restore\rstrui.exe and press Enter and press Enter (double click rstrui.exe) and press Enter (double click rstrui)Step 5: Restore Computer to a Date you know you were virus freeStep 6: Run MalwarebytesOption 2.Step 1: Use F8 to Boot to SafeMode With Command PromptAt the command prompt type in: rstrui.exe

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I read the ICE Cyber Crime Center Ransomware Removal Guide posted by Lawrence Abrams on June 6, 2013.  I booted the HitmanPro program form a USB drive as directed and found one trojan file that was associated with FlashPlayer. Instructed HitmanPro to delete the suspicious file, then rebooted computer. Still infected with ICE Cyber Crime  Screen Locker.  Ran HitmanPro program again, but it did not find any other suspicious files.  Still cannot get past the ICE screen locker with normal boot-up.  What should I do next?
-pwt57
 

Answer:ICE Cyber Crime Center Ransomware Removal Guide

Hello pwt57 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", t... Read more

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I have the ice cyber crime virus. Its a popup that you cant remove that takes over your desktop and demands a certain amount of money to not erase your hard drive. I have figured out a way to bypass it by pressing the windows key and then hitting log off, when the programs start to shut down, it takes the virus window popup down with it and then the gray screen comes up that says "waiting for programs to close" at which point i hit cancel and am temporarily able to take back control of my computer. Also the virus has disabled certain software that used to run automatically on my laptop like all of the keyboard fn key shortcuts and movie color enhancer. Here is my DDS log. I have also ran malwarebytes which did remove some infections though I do not know if the problem i am experiencing has been removed as well since my fn keys and other system software hasnt resumed running normally =(
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16520
Run by Lord Slizzurp at 17:00:20 on 2014-04-14
.
============== Running Processes ================
.
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\Samsung\Easy Display Manager\WifiManager.exe
C:\Program Files (x86)\Intel\Intel® Management ... Read more

Answer:ICE Cyber crime virus

Hello LordSlizzurp I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the s... Read more

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How to get it off computer

Answer:ice cyber crime virus

Hello Harold, please try our guide ICE Cyber Crime Center Ransomware Removal Guide
Let us know.

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Hello all. I am at a loss.

I have the Ice Cyber Crime virus on my HP
Laptop with windows xp. I could really use some advice or someone to be brutally honest and just tell me it's too late. Here is what I've tried:

No safe mode works (all three log off automatically)

I downloaded Antivsoft(sp?) boot program. Nothing seemed to work with that. It said it found problems and fixed them, but the virus still existed on the machine.

I've tried Kapernsky boot program. It found problems and corrected them ( or so it said ).

Now, when I log into safe mode ( under my log in) or my regular login, I have a cmd.exe prompt that pops up and prevents windows from loading. It appears that explorer doesn't load ( no start menu, etc.) task manager works, but isn't much help. It appears that the virus is gone, but the laptop is beyond repair. My administrator login still has the virus. I'm stuck!!!!
How can I resolve this issue? Any help would be greatly appreciated. Is my laptop beyond repair? Is there a registry edit to fix this?

Answer:Ice Cyber Crime Virus

Download Malwarebytes onto a USB stick, then tap the F8 key during boot but before windows tries to load. When your get to several boot options ( like safe mode) Select boot with Command Prompt. Once you get onto the Command prompt window, type in explorer.exe and see if the windows gui loads up. If it does install Malwarebytes from your usb stick, and run it. You won't be able to update Malwarebytes, but after it cleans up the cyber crime you should be able to boot up into safemode with networking, then update Malwarebutes and run another scan. After that you should be able to boot up into regular mode, go to Eset's web site and run their on line scanner and let that clean up anything Malwarebytes missed. There is an option to scan potential harmful files and archives, select those too

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I have the ice cyber crime virus under one of the accounts on my computer.  I can log in under other accounts, or I can log in in safe mode but it does not look like theaffected account is available in safe mode.  What is the best way to remove this?Edit: Moved topic from Windows XP to the more appropriate forum. ~ Animal

Answer:ICE Cyber Crime Virus

Please take a look here: http://www.bleepingcomputer.com/virus-removal/remove-ice-cyber-crime-center-ransomware

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I recently contracted the ICE Cyber crime Virus and it has completely locked up my computer and was it was not picked up by my Norton360. I am writing this via a different computer because I cannot do anything on the affected computer. I have tried some of the fixes I have found online but none of them have worked in my case. I am unable to login into any of the Safe Mode options, including Safe Mode with Command Prompt or Safe Mode with Networking. When I try to log into any of these my computer automatically reboots before Windows finishes starting up and Normal Mode gets taken over by the Virus as soon as my desktop shows up. I have also ran the Norton Bootable Recovery Tool, which found 0 infections. I am at a complete loss at this point on what to do to get this removed. Please help. Thank you

Answer:ICE Cyber Crime Virus

My problem us fixed. Thank you

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Hi All,
 
thank you so much for operating this community! I've already benefitted hugely from the advice posted in response to others.
 
OS: WIndows 7 x64
 
I got and partially fixed the ICE Cyber Crime Virus, which had the following behaviors:
a) took up my entire screen with a bunk posting saying I have to pay them 300USD, could not get away from that fullscreen.
on reboot, always returned to that screen.
c) on safe mode start (incl. networked or cmd prompt), would restart the comptuer automatically in normal mode, returning me to the fullscreen splash
 
I addressed this problem in the following manner, but have lingering concerns, as I will detail:
1) did a system restore to a few days ago
2) was able to restart normally with everything looking OK.
3) Scanned comptuer with Microsoft Security Essentials, Spybot S&D, SUPERantispyware, HitmanPro, and AdAware
 
Those antivirus programs did not find anything particularly suspicious (the usual mix of cookies and trackers)
 
After this though, I checked the ProgramData, AppData, and user folders for files that had been edited today. This led me to discover suspicious files in several locations named 2433f433. Looking online, I found that this was part of one variant of the virus, although what it is doing now I don't know (one of many links: http://forums.malwarebytes.org/index.php?showtopic=128031). I deleted all copies of this file that I could find, searched windows for the name but couldn't... Read more

Answer:ICE cyber crime virus

Hello darunium, I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same... Read more

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When I had gotten home yesterday from my job as an over the road truck driver,my step dad showed me how his computer screen on his laptop had locked up. He told me it had happened just after the last time I had left home,back in early Feb. It is the cyber crime unit virus.

I did a Google search about this,and found this link.
http://malwaretips.com/blogs/cyber-crime-unit-virus/ I downloaded the removal tool onto a USB flash drive. 32 bit if I recall. I followed the instructions,and I was not able to remove the virus. After turning it on then off,and inserting the flash drive,that did not work.

No prompts or commands came up.for instructing on rebooting. I tried,after watching the video instructions,inserting the flash drive,then turning the laptop on. That did not work. It uses Windows 8. I tried using the F10,11,or 12 keys. No go.

I wonder if I should try uploading the removal tool onto a blank CD,or DVD. I also wonder if the virus has been on there too long,and it needs to go to a computer repair shop. We both have Webroot for internet security. Webroot has worked well for me.
 

Answer:cyber crime unit virus

Hello,

Did you manage to get FRST report?
 

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thursday evening my laptop was infected with the FBI cyber crime virus. now all I get when I start up my laptop is a black screen with the cmd.exe box. my laptop is a DELL n5010. 500 gig hdd, 4 gigs ram windows-7 ultimate os. please help...

Answer:[SOLVED] FBI cyber crime virus

update: I tried to reformat the hard drive, it is not showing the os or the c drive, what do I need to do? will someone please help me?

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Hello, I have received the hated ICE Cyber Crime Center virus.  I downloaded HitPro to a flash drive and attempted to boot the computer, but when I opened the boot menu there was no way for me to toggle down to select the USB drive option (the keyboard was not functioning).  I also tried starting the computer with the USB in the drive, but it says that it cannot boot it because operating system is not present. 
 
My operating system is Windows XP.  Am I doing something wrong with booting from a USB drive, or is there another option for me to eliminate this terrible virus?  Thanks for any help!

Answer:ICE Cyber Crime Center virus

Try this please. You will need a USB drive.Download GETxPUD.exe (http://noahdfear.net/downloads/GETxPUD.exe) to the desktop of your clean computerRun GETxPUD.exe A new folder will appear on the desktop. Open the GETxPUD folder and click on the get&burn.bat The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image. Click on Start and follow the prompts to burn the image to a CD. Next download driver.sh (http://noahdfear.net/downloads/driver.sh) to your USB drive Remove the USB & CD and insert it in the sick computer Boot the Sick computer with the CD you just burned The computer must be set to boot from the CD Gently tap F12 and choose to boot from the CD Follow the prompts A Welcome to xPUD screen will appear Press FileExpand mntsda1,2...usually corresponds to your HDD sdb1 is likely your USB Click on the folder that represents your USB drive (sdb1 ?) Confirm that you see driver.sh that you downloaded there Press Tool at the top Choose Open TerminalType bash driver.sh Press Enter After it has finished a report will be located on your USB drive named report.txt Remove the USB drive and insert it back in your working computer and navigate to report.txtPlease note - all text entries are case sensitive Copy and paste the report.txt for my review

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I have a serious threat! On Friday even ing my computer was completely blocked and a webpage called The Ice Cyber Crime Centre took command of my machine. I cannot get into it and I need your help please. I have managed through Safe Mode to get it working on an earlier date but I need your urgent help to get rid of this virus. What I don't understand is that I have the paid version of AVG installed, so how did this one slip through.When was the last time you did something for the first time?

Answer:Need help getting rid of ICE Cyber Crime Center virus

No antivirus product can catch absolutely every item of malware or virus, and no such product claims to do so. You need multi-layered protection by using a strong third-party firewall and an antispyware product working alongside your antivirus. AV on it's own is not enough, though you do, of course, have to balance that against the available system resources to avoid taking to much of a performance hit.Follow this removal guide: http://www.malwareremovalguides.inf...message edited by phil22

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Please help! My PC is frozen by this virus. I have tried eveything in safe mode and it still will not let go of my computer. I am a single mom who uses this computer for work related stuff and am desperate for an inexpensive solution!

Answer:Trogan Cyber Crime Virus

Hi ceciliag33 and welcome to TSF

You need to post your request here, in it's own thread ( Security Centre) - Please read the ' New Instructions' before posting.

Good luck and don't worry, you've got one of the best teams out there, helping you

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I have this nasty U.S.A. Cyber Crime Investigations virus. I tried the Kaspersky rescue disk per this website, but that didn't remove the virus. What is the next possible way to remove this virus?

By the way, I can not boot the computer in Safe Mode. The virus just restarts the computer on its own.

Thanks.
 

Answer:U.S.A. Cyber Crime Investigations virus

Hi and welcome to the MalwareTips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine!
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Refrain from running self fixes as this will hinder the malware removal process.
It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to nece... Read more

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USA Cybercrime ransomeware for hp2000
 

Answer:USA Cyber Crime Investigations Virus

Hello,
http://malwaretips.com/threads/preparation-guide-before-requesting-malware-removal-help.20334/
 

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Hello,

My friend has an HP Pavilion running Windows Vista basic. He has an ICE Cyber Crime Center ransom virus. I cannot do ANYTHING. When I boot in safe mode, the virus pops up there, too. I attempted to load the programs from a USB drive - won't let me do anything. I attached a photo I took of the screen showing hte virus.

Any help, guidance, etc. would be appreciated.

Lisa
 

Answer:ICE Cyber Crime Center Ransom Virus

You should try the below procedure.

The Kaspersky WindowsUnlocker utility to fight ransom malware
 

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Hi,
I got the FBI, moneypak virus a few weeks ago. The one where they lock your pc and ask for $300. I cleared it by using Norton power eraser in safe mode.  Now the same virus is back again and its not going away. I've tried several things, Norton again, Hitman, pcmir malware-remover, pctuneup.org, and others. Everytime I attempt to download the fixes, it says the download is infected by a virus so I can't even get the downloads onto my pc.
 
 
I could really use some help from the community to figure this out.
 
Thanks!

Answer:Unable to remove cyber crime/FBI virus...need help!

Bleeping can save you.  go to virus removal tab and scoll down til you find the instructions to remove the pest!~

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I have the "ICE Cyber Crime Center Ransomware" Virus and read the removal instructions
Booted up the iffected computer as requested with a USB drive, ran the HitmanPro software
and after it ran I noticed it did not find the "ICE" virus, I closed it and rebooted and
the "ICE Cyber Crime Center Ransomware" Virus is there again.
Please help
philip
 
 

Answer:I have the "ICE Cyber Crime Center Ransomware" Virus

Hello philipwk I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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appreciate any advice you may have. Is it possible that this particular variant is new and nobody has created an effective rescue disk for it yet? also my machine is old and that may hinder repairs.
 

Answer:ICE cyber crime center moneypak virus

Update - I may have found a solution. Once again I used the Kaspersky rescue disk, being sure to update it. After the update, I had it do a scan and it found a backdoor trojan that it did not find a few days ago when I did the same scan. After removing that trojan I was able to boot up in safe mode - sort of. There was still malware on boot up but instead of closing off my access to dos as it usually did, there was a small screen on the top left of the computer screen that allowed me to run dos commands. From Dos I could update Malwarebytes and run a perliminary scan. It found 10 viruses - my guess is that they are all associated with the ICE virus. This was just on the short scan. This time when it rebooted it loaded the WINDOWS screen ok, and now I am doing a full scan. I suspect the virus is mostly defeated, but, as with last time, there may be remnants of it that continue to affect the computer, such as the system firewall and perhaps system restore. I was able to work around those issus last time by manually restoring those functions and will hopefully be able to do this again. THE KEY TO THE REPAIR WAS TO WAIT FOR KASPERSKY TO UPDATE ITS MALWARE - I WAITED ABOUT 4 OR 5 DAYS - AND THEN TRY AGAIN USING THE KASPERSKY RESCUE DISK TO GET ACCESS TO THE SYSTEM. THEN, ONCE YOU CAN BOOT TO DOS, FOLLOW UP WITH MALWAREBYTES - ACCESSED VIA DOS. (MALWAREBYTES WAS ALREADY LOADED ON THE INFECTED COMPUTER BUT IT NEEDED THE MOST RECENT UPDATE AND I COULD ONLY ACCESS IT VIA THE SYSTEM DO... Read more

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Kaspersky Lab malware analyst Dmitry Besthuzhev looks at cybercrime in Latin America and makes a prediction regarding state-sponsored cyber-attacks in the region.

Uploaded by Securelist on Nov 24, 2011

 

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After doing a system restore and before eventually being locked out of the desktop, the ransomware ICE cyber internet crime virus was evident. I can not boot into windows normaly, safe mode, safe mode with networking, system restore, system image (not an option), booting from hitmanpro kickstart results in an endless loop. I can acess command prompt and have downloaded FRST64.exe to a flashdrive and have attatched the log to this post. Currently I am using an imac as I dont have another PC. Please advise.
 

Answer:trick or ransomware treat; can only use command prompt, please advise. ICE cyber crime virus.

Fixlist.txt
 

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Hello potential saviours-
 
I have a Dell XPS M1330 equipped with Windows Vista Home Premium; it also has an unfortunately acquired ICE Cyber Crime Virus ($300 MoneyPak), completely locking my screen and turning on the microphone/webcam. I have attempted to start the computer into safe mode, however I have been unsuccessful; I am returned to the regular log-in screen and after logging in, I am locked once again. I have read past threads and some have been successful in acquiring guidance from such computer wizards, so needless to say, my fingers are crossed at this point!
 
Please help, and thank you for your time!

Answer:ICE Cyber Crime Virus - Windows Vista Home Premium - Dell XPS M1330

Have a look at this: http://www.bleepingcomputer.com/virus-removal/remove-fbi-cybercrime-division-ransomware

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Hi My laptop is infected with this virus. I have read the other similar threads on this and followed the run me first instructions.
I attach the logs - note that I had to run mgtools twice as first I accidentally ran it from my usb drive and the logs did not get created properly.

The tools did detect malware - what do I do next?

Thanks
 

Answer:e-crime virus removal

Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate this 1 detection:

[STARTUP][Rans.Gendarm] runctf.lnk @andy : C:\Windows\System32\rundll32.exe|C:\Users\andy\wgsdgsdgdsgsd.dll,H1N1 -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.

Delete these files:

C:\Users\andy\wgsdgsdgdsgsd.dll
C:\ProgramData\dsgsdgdsgdsgw.js

Re run RogueKiller, just a scan, and attach log.

Now, in normal mode, if possible, run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
 

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How do I remove the ICE Cyber Crime Malware?

Answer:ICE Cyber Crime Malware

Hello, and   to BleepingComputer. A few questions before I report your topic to those who deal with these types of infections, one; what version of Windows are you running? Two; can you boot into safe mode (instruction on how to do that are here)?
 
xXToffeeXx~

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What happens if you go to repair your computer instead of going safe mode command? Is it bad? If not, what should I do to remove the virusEdit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

Answer:ice cyber crime center

Hello and welcome to Bleeping Computer. Please take a look here: http://www.bleepingcomputer.com/virus-removal/remove-ice-cyber-crime-center-ransomware

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PLEASE I JUST GOT THIS WHEN I WAS WORKING LATE AT NNIGHT.Im only 16 and idk how to do any of these instructions. I need to fix this before my parents wake up. PLEASE SOMEONE HELP ME. Dumb down the instructions PLEASE!
 

Answer:ICE Cyber Crime Scam

Hi and welcome to the MalwareTips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine!
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Refrain from running self fixes as this will hinder the malware removal process.
It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to nece... Read more

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I'm not giving you my Sysinfo because the problem is on a cousin's laptop. i want to know how to help him. The ransom screen is all I get. How do I get around it to get rid of the virus? thanks
 

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It has been said that if you want to rob a bank don't use a pistol and a mask, hack their computers instead. It's much safer and has a considerably lower risk of doing serious time. It's also more profitable.
 
The UK's Office of National Statistics (ONS) has been looking at this area for a while and has finally moved to include cyber-crime in the National crime statistics and they make frightening reading. According to ONS cyber-crime makes up 40% of all reported crime. Of the 5.8M incidents reported in the year to March 2016 68% involved malware, 32% was due to hacking or unauthorised access.
 
This aggregation from the individual is quite scaring. In the last 18 months alone I have had five credit cards cloned or otherwise misused and i am careful with them and this of course was only found out when strange transactions took place. And of course these are not victimless crimes. The fraud on my credit cards puts up the cost of using them through higher interest charges. Major fraud on banks reduces their ability to pay dividends which comes back on their investors who in many cases are our pension funds and insurance policies through the issuing companies.
 
Keep up the fight against malware, maintain the security of your systems and data !
 
Article :-  http://www.theregister.co.uk/2016/07/25/uk_cybercrime_stats_crim_figures/
 
Chris Cosgrove

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I have a Toshiba running Windows 7 and recently was locked out of my computer by ICE Cyber Crime Center asking for 300 USD
I have tried Hitman Pro but it will not run, my safe mode, safe mode with command and safe mode with networking will not start either.
I NEED HELP ASAP!

Answer:ICE Cyber Crime Ransom

Hello Sambizi I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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edit: Okay so sorry for posting the log. I will read up various topics of discussion and do more research.
 
Well I am tired of someone possibly hacking my computer. It was going on at my ex-girlfriend's house. Even my brother who smoked to much meth took a DNA test on Ancestory.com who has the delusion that the whole world is his family and that he associating with possible cyber criminals overseas. Not even paranoia when programs start on themselves, the computer starts up in the middle of the night, and even on my cellphone. I feel like going to the FBI sometimes because this person is a creep and I also have been victim of such crime and being targeted and having my stuff vandalized. When I am getting annoyed certain programs on my computer like typing things on facebook. Sometimes the mouse and keyboard moves on it's own! Also someone spoofed my phone number before and I believe they're sabotaging me covertly.
 
Also cellphone security compromised some guy has been hacking my cellphone intruding on calls between my ex in me a long time ago. It makes me angry that they're creeps out there doing this to me.
 
It's really a nuisance also to find out that maybe someone is hacking into the network! An I don't even download illegal stuff or go on stupid websites looking at stupid stuff. An I really have nothing to hide but this crap is getting down right annoying!! Also I got this reinstall disc from some tech guy at a computer store that was burnt for 5 dollars... Read more

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font=Times New Roman]
My computer has the ICE cyber crime virus.
Because of the lock screen I cannot get a log, sorry.

I have tried safe mode restore, safe mode with networking, safe mode with comand prompt, and booting Hitman from a USB. Computer will automatically shut down after selecting allof the above.

The computer that is infected has Windows 7 64bit
The computer (backup) has Windows Vista 32bit.

[/font][
 

Answer:ICE Crime Virus says no to all attemps of removal

I just ran Frst64 and have attached both of the reports.
My fixlog report shows that not all files were removed.
They are both attached. I may have written an incorrect fixlist.txt.
Any Ideas??
 

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Hello all,

Its true that on the internet has enhanced prosperity of fraudulent acts of various degrees, each day as new technologies emerge. If one intends to develop a software solution to combat cyber crime/fraud, please advice (advice here means both in software development, and other aspects).

Thanks in advance.
 

Answer:Solved: Fighting Cyber crime

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It's a Compaq presario running XPP w SP#
 
I was tooling around the inter net when all of a sudden a small official looking wnidow poped up asking if I wanted tp keep silver sheild ( I think that was it) up to date.  Since I don't having anything like that I closed the window by clicking the red X athe the upper right corner.
 
Not ten seconds later,  my browser closes and the computer starts to shut down.  Well it then restarted and the Infected with Ice Cyber crime pops up and locks it up.
 
 

Answer:Desktop infected with Ice Cyber Crime

Hello Wild Racing please use our ICE Cyber Crime Center Ransomware Removal Guide
 
How is it now?

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Hello, I have a 7 or 8-yo Compaq Prasario with the XP operating system.  I've been searching for help since being infected with the ICE lock out virus on Aug 21 2013.  I have down loaded HitmanPro and mbar (from Malware) and read numerous articles and posts/threads with excellent suggestions to combat and then eliminate the virus.
 
Unfortunately, "Safe Mode" has been of little assistance.  No matter how I get to "Safe Mode", I cannot get the machine to recognize the "C:\windows\system32\restore\rstrui.exe" command.   Additionally, I down loaded the two suggested virus locator removal programs to a USB, but my machine does not recognize it no matter what USB port it is inserted into.  I just redownloaded the programs and can see them on the USB when viewed from my wife's iMac21.
 
In "Safe Mode with Networking" it takes me to a choice to open XP as the user or administrator.  "User" takes me directly to Windows and the lock out whereas under "Administrator" takes me "C:\Windows>"   Under "Safe Mode with Command Prompt" it reads: "c:\Documents and Settings\Administrator.Your (my address)"  In either case,   it becomes a challenge to get to C:\ and then any variation of the suggested "C:\windows\system32\restore\rstrui.exe" gets the response: "Command is not recognized.  Type HELP for a list of supported commands."
 
Here too is a discrepancy, under "Command Prompt"  the "HELP" com... Read more

Answer:ICE Cyber Crime Lock out vs Prasario XP

Welcome aboard
 
I'll report this topic to appropriate helpers.
Hold on there....

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Okay I'll first find list some well know resources for reporting Cyber which are:
 
Internet Crime Complaint CenterFBI CyberCrimes DivisionU.S Federal Trade Commission Bureau of Consumer Protection Home PageINTERPOL
 
All these are listed in within http://www.bleepingcomputer.com/forums/t/347945/take-a-bite-out-of-cybercrime/?p=1936146. So credits go to that member.
 
However I am on the lookout for more Cyber policing agencies across the world. I recently had a list of
this bookmarked but I ended up losing it after cleaning my PC. 

 
While I am at it I thought I'd also add some of my own finds which no doubt have been seen before anyway regarding reporting Cyber Crime which are as follows:
 
Virtual Global Taskforce -  international organization working together to combat the exploitation of minors.
 
CyberTipline.
 
Internet Watch Foundation.
 
OnGuardOnline.
 
I'll continue to search for more sites to report to but if you can contribute in the meantime that would be great too. Thanks.

Answer:Places to report Cyber Crime?

Reporting Fraud and Scams:Email and web scams: How to recognize and report scamsReporting Internet FraudConsumerFraudReporting.org: How to Report a Fraud or ScamReport phishing email by forwarding the original email and “Internet header” information to [email protected]  Suspicious e-mail can be forwarded to [email protected], and complaints should be filed with the state attorney general's office or through the FTC at www.ftc.govScambook.com: Submit complaintScamguard.com: Submit complaintPissedConsumer.com: Submit complaintComplaintsBoard.com: Submit complaintReporting Phone Fraud and Scams:Reporting Phone ScamsFTC Complaint AssistantConsumerFraudReporting.org: How to Report a Fraud or ScamTech Support Scams – Help & Resource PageReporting Internet Fraud and Identity Theft:FBI Common Fraud Schemes - Internet Crime Complaint Center (IC3): Filing a ComplaintFTC Identify Theft Site - FTC Complaint AssistantFind and file a report with your local FBI OfficeFraud.org File a Complaint: Online Incident ReportUSA.gov: Reporting Internet FraudConsumerFraudReporting.org: How to Report a Fraud or Scam 

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I have a computer that has the Ice Cyber Crime Virus. 
 
I have read this: http://www.bleepingcomputer.com/virus-removal/remove-ice-cyber-crime-center-ransomware
 
I got to the HitmanPro Next Step to remove threats, etc. but it is asking me for the product key.  It says that the license expired 2012-01-09 so I obviously used a free trial previously.  Is there a way to get past this so I can try to clean my computer or should I try something else?
 

Answer:Ice Cyber Crime - Read Manual But...

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

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Hello everyone,
 
Today appeared on my screen the ICE Cyber Crime Center virus message. I have been looking at solutions online, and came accross the following solutions on your website:
 
http://www.bleepingcomputer.com/virus-removal/remove-ice-cyber-crime-center-ransomware
 
I have followed each step and I am now stuck at the step 9.
 
My issue is that I am using a computer with Windows 8, and cant find the access to the boot mode. I have tried to press F12, after having restarted the computer through the "shift+restart" menu. It didn't bring me to the boot menu.
I have also tried to restart the computer in the safe mode, using the following path:
  shift+restart menu -->  troubleshoot --> advanced option -->  start up settings --> restart --> safe mode (and tried with safe mode with networking
My computer restart, I enter my password, then it restarts again, I re-enter my password and then I come back to the ICE screen.
 
I do not understand how to get to the boot menu under windows 8, and did not find anything on bleeping or elsewhere to find out what to do.
I tried to run a restoration point, which did not work as :
an unspecified eror occurred during the system restore (0x81000204)
 
I tried to run it getting back at different date, without any success.
I need to save some datas as this is on my work computer and would like to avoid as much as possible to lose them.
Please advice.
scoubri

Answer:ICE Cyber Crime Center with Windows 8

So, I made some progress here ...
I finally could access the safe mode after having ran a "refresh your pc" ... I have no idea why, but was happy to get there.
 
I installed and run "Malwarebytes' Anti-Malware Pro" that cleant quite a few things.
 
I then installed and run "Eset Nod32 Pro", that also cleant many problems.
 
I think my computer is virus free now, but I still cant get to run back to the normal boot mode.
I can access the "msconfig" page and I see that my windows is starting in a "Selective start up". When I change it to "Normal start up", apply and restart. It doesn't restart as "normal" but still as "selective".
On the "boot" tab of msconfig, the "safe boot" is unchecked.
I am stuck here.
I dont know what to do to get it back to the way it should be!
Please give me a hand ...
 
thanks;
 
scoubri

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Hello,
First and foremost, thank you for taking the time to read this. I was infected with the subject ransomware and I think I have it under control, but I’d like to be sure everything is in order so here’s the story.
I'm running windows vista home premium sp 2, 32 bit os. I use AVG free version for antivirus. There are three user accounts on my machine, two administrators and one limited account.
I use the main administrator account, user name Dad. When I got the infection I tried to start windows in safe mode but it just went to normal mode and locked the screen.  So I came here and tried "ICE Cyber Crime Center Ransomware Removal Guide" posted at http://www.bleepingcomputer.com/virus-removal/remove-ice-cyber-crime-center-ransomware, and it seemed to do the trick.
Please double check my work. Thanks for looking at this.
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16540  BrowserJavaVersion: 10.51.2
Run by Dad at 11:48:55 on 2014-03-26
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2942.1247 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcs... Read more

Answer:Ice Cyber Crime Ransomware Removed; What Else?

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Full System Scan with Malwarebytes AntimalwareIf not existing, please download Malwarebytes Anti-Malware to your desktop.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:

Launch... Read more

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hi: I'm using Windows XP. When I turn on my PC and log in, the screen immediately goes to some bogus warning from the "ICE Cyber Crime Center" demanding a payment to "unlock" my PC. I literally cannot access anything else on my PC. The only way I can shut down the PC is to turn off the power. A few months ago I got some help from this forum to remove some viruses. Although it seemed to work at that time, my PC never really did behave normally after that -- extremely slow, and IE8 would lock up anytime I had anything with a lot of graphics or more than one tab open. I'm sorry I can't load any DDS scans or anything else, but as I said, I literally can't access anything on my PC. You guys have always been WONDERFUL help before, and I'm hoping you can help me out here again. Thanks.

Answer:hijacked by ICE Cyber Crime Center?

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

If necessary, download and run the tools in Safe Mode with Networking: Restart your computer.
After hearing your computer beep once during startup, but before the Windows icon appears, start pressing the F8 key.
In some systems, this may be the F5 key.
Instead of Windows loading as normal, a menu should appear.
Use the up arrow key to highlight Safe Mode with Networking and press 'Enter'.
Login on your usual account.
------------------------------------------------------

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My HP laptop running Windows 7 Professional has been infected with "ICE Cyber Crime" ransomware.
 
I have tried running Farbar Recovery Scan Tool, created a fixlist.txt with the and succeeded in removing the files it indicated as , but the ransomware screen still appears.
 
I then tried downloading HitmanPro, creating a bootable USB flash drive, and tried booting the laptop using the flash drive, but the USB drive does not appear as an option on the Boot Menu. The only options that appear on the Boot Option Menu are "Notebook Hard Drive" and "Internal CD/DVD ROM Drive." (The red light on the USB is lit indicating it's functioning, and in my other computer this USB drive works fine, and is recognized immediately upon being inserted.)
 
One other note - one of the files listed as recently installed in the Farbar scan log was "PC Speed Maximizer" which appears to be malware as well.
 
I'd be glad to provide the Farbar scan log if that would be helpful.  Thank you for any assistance you can provide.
 
--LC

Answer:Ransomware - "ICE Cyber Crime" on HP laptop

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/533193 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I am not even able to enter safe mode. Please help.[Moderator edit and note: topic moved to more appropriate forum. jgw]

Answer:infected with the Cyber Crime $100 scam, need help

Give us some more details.

What is your operating system?

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French arrest cyber-crime suspect for U.S..

A founder of one of the world's most sophisticated Internet sites for trafficking stolen credit card information has been arrested by French police based on a U.S. criminal indictment unsealed Wednesday, the U.S. Secret Service and Justice Department announced.

-- Tom
 

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Hackers Sought as Allies in War on Cyber Crime

It would seem that U.S. federal agents were reaching out to computer hackers at DefCon again this year for help fighting cyber crime and terrorism. Other agencies attending DefCon included the FBI, NSA, DoD, the military and police officials from around the world.

Hackers and computer security professionals made up the bulk of the more than 6,000 people that took part in the three-day conference which ended Sunday, according to founder Jeff "Dark Tangent" Moss. Games, contests and seminars at DefCon are devoted to breaching computers, Internet websites, software programs and real-world locks.

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This occurred on two dell inspiron windows 7 computers:
 
After removing the ICE Cyber Crime Center ransomware with Hitmanpro Kickstart I am no longer able to boot to windows. I only can get the screen where you can choose to run startup repair or start windows normally. Both choices cause computers to automatically restart themselves over and over. Tried to restore one to factory condition and after going through all the recovery disks and restarting, the same screen with startup repair and start windows normally appears. It did not reformat. So I tried Killdisk to reformat it and same result. It returned to the same screen with startup repair and start windows normally.
 
Does anyone have any idea what I can do next?

Answer:Problem after removing ICE Cyber Crime Center

Posted link on Umbootable Due To Malware List.
 
Please be patient, someone from BC Staff will assist you shortly.
 
Louis

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i have a sony vaio laptop windows 7 and i cant get to unlocked my computer i try the safe mode but it wont let me go in to safe mode can someone help me pls i try to use the recovery rescue but it wont work i will apreaciate the help thanks

Answer:[SOLVED] how to remove cyber crime moneypak

Hello and welcome to TSF.

Your topic is marked as "solved". Therefore, it will be archived. If it was marked as such erroneously, please follow our pre-posting process outlined below.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Symantec released its new Internet Security Threat Report volume XV, which highlights key trends in cyber crime from Jan.1, 2009 to Dec. 31, 2009. According to the report cyber crime attacks continue to growth in both the volume and sophistication.
As per the report, in 2009, India ranked second for origin for Web-based attacks in APJ, with 16 percent of the APJ total. Amongst the cities in India with the highest number of bot-infected computers, Mumbai figured at the top with 50 percent.
The The Internet Security Threat Report (ISTR) is based on data collected by Internet sensors, research, and active monitoring of hacker communications."Attackers have evolved from simple scams to highly sophisticated and focused campaigns," said Vishal Dhupar, managing director, Symantec, India. "India is becoming more and more susceptible to web-based attacks because broadband penetration in the country is increasing, but at the same time the awareness to protect IT infrastructure is lacking. Wonder who the first 4 are!?

Answer:India Fifth Largest Perpetuator of Cyber Crime

Ok let me take a wild guess.. The first 4 may be:
US, Spain, Korea and Russia

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Hello!

I believe I have successfully cleaned my PC of a ransomeware virus. I had to run a Kaspersky Rescue Boot CD anti-virus scan a few times and was then able to successfully get into Safe Mode and using msconfig disable the ransomeware start-up app. Then after a few AntiMalwarebytes scan (which finally came up clean), a reinstall of Norton 360 and two successfull scans of Norton...I believe I have a clean system. I want to post my DDS and GMER logs though just to make sure I didn't miss anything!

DDS Log...

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16611
Run by Lila at 23:26:13 on 2013-06-22
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4031.2267 [GMT -5:00]
.
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe... Read more

Answer:[SOLVED] FBI / Cyber Crime MoneyPack ransomeware issue...

Hello and welcome to Tech Support Forum,

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

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Hello again another virus. This time my office computer. Windows 7 networked.My boss called me and after hours he went to print his reports and told my that the main server has been blocked by ICE Cyber Crime Center. I went on line and saw that it's a virus. Can anyone help me fix this?

Answer:I need help fast! ICE Cyber Crime Center has blocked computer

Please follow the instructions in the following link and post your logs in the thread you create: http://www.computerhope.com/forum/index.php/topic,46313.0.html

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Hi There,

I have used the instructions on the post on the virus named in the subject of this post and have still be unable to unlock the desktop. I used the flashdrive method and it seemed to work and remove things afrer several attempts(originally the computer kept starting up the startup repair stuff and not the HitmanPro application) but after using this application. I restarted and its still there. I still can't use any form of safe mode, so if you have any otherhelp, suggestions advice I'd be most grateful!
Paul

PS none of the scans worked but had to click something to get this message posted!
 

Answer:police-central-e-crime-unit-virus lock removal help

Hi and welcome to the MalwareTips.com forums!

I'm Kuttus and I am going to try to assist you with your problem.

Which Operating system are you using?
Please take note of the below:

I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine!
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Refrain from running self fixes as this will hinder the malware removal process.
It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and r... Read more

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Hi,

Hopefuly you guys can understand what i'm writing here in my best englisch, i'm 48 years old and only learn dutch language in my country Belgium (Europe).

The following occurt:

I was searching on a porno site www.uporn.com friday the 6 of july 2012 01:30 u (Brussels time)
suddenly my computer get blockted by the Belgium Cyber Crime unit of the Belgium Police and ask me to pay 100 ? to unblock my computer with the Ukash method
Everything was blockted, even my taskbar, start button and desktop wallpaper and desktop icons dissapear.
I try to make a screenshot but that also didn't work

So i went to my second computer and find out that it was a hacker who takes over my computer.

I went back to my first computer who is infected and restart the computer to get in to save mode with network
i did system recovery and bring the computer back to an urly date (3 days) and restart in normal mode
that gives me the opportunity to get back my computer and download Malwarebytes and run it but nothing was found accept of some crack keys on other drives
so i'm pretty sure the hacker has stil some files or other things in my computer and i like to have them removed of it

I have reed in previous topics here to do nothing with programs that go deep in to my computer without any asking to do so.

My question now is what sould i do next?

My computer is a Medion Windows7 PC, Intel® Core™2 Duo CPU E7400 @ 2.80GHz
Installed memory (RAM): 4,00 GB
System typ... Read more

Answer:Cyber-Crime-Unit Belgian Police Ukash payment

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Relevance 72.16%

Hello and thank you in advance for any help you may be able to provide.  I have the ICE Cyber Crime Center Malware that disables all Safe Mode startup, but have been able to run FRST and generate FRST.txt via the Repair My Computer menu.  However, I have no knowledge of how to transition this file into a fix list, so if anyone could assist with that it would be greatly appreciated.  Thanks again for your help.  The FRST.txt is below:
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-05-2014 02
Ran by SYSTEM on MININT-SHIB8LO on 26-05-2014 18:00:21
Running from D:\
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [Apple_KbdMgr... Read more

Answer:ICE Cyber Crime Center Fixlist Request - FRST.txt enclosed

 
Download the enclosed file. 
 fixlist.txt   611bytes
  10 downloads
 
Save it in the same location FRST is saved.
 
Run FRST and click on the Fix button.
 
The tool will make a log in the same location FRST is saved (Fixlog.txt), Please post it to your reply.
 
Restart in Normal Mode. Let me now the outcome.

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Relevance 72.16%

Being that "computer guy" in our family I got referred to a  friend of my brother that had a problem with his notebook.
The problem was "Ice Cyber Crime...(?)" ransomware.  It had even taken a pic of him with the camera on his notebook so
he was a bit freaked out.  I was able to kill the ransomware process, installed malwarebytes and ran it.  Malwarebytes
found some 75 nasties on his notebook, so I quarantined and deleted them. I then ran Eset onlinline scanner, which
found 8 more nasties, and let it do it's thing.
 
Problem/virus seems to be gone, but now whenever I boot his computer up I get an error message that says
"RUNDLL: There was a problem starting C:\PROGRA~3\wjrwjcl2o.dss. The specified module could not be found."
Thought this might be a leftover registry fragment, so I ran Ccleaner's registry cleaner and let it do it's thing.  But nope,
the error message still comes back.
I thought I had killed the bug, but this error message has me thinking that part of it might still be lurking inside his notebook
somewhere?  Any help with this would be appreciated.  As per the "preparation guide" below is the DDS log and the
attach log is zipped and attached.
 
A "preemptive Thank You" to whoever answers this.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16736
Run by Owner at 22:37:46 on 2013-11-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3003.1577 [GMT -5:00]
.
AV: Tre... Read more

Answer:Ice Cyber Crime... C:\Progra~3\wjrwjcl2o.dss - RUNDLL error message

In the DDS log I noticed this... C:\ProgramData\o2lcjwrjw.reg.  Looked on his computer and also found
C:\ProgramData\o2lcjwrjw.bxx and C:\ProgramData\o2lcjwrjw.fvv.  Are these the culprits for the
"C:\Progra~3\wjrwjcl2o.dss - RUNDLL error message" ?  Are backwards of each other:
wjrwjcl2o vs. o2lcjwrjw

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Relevance 72.16%

Teen Hacker Turns Corporate Cyber-Crime Consultant

How do you punish a hacker for skimming $20 million from unsuspecting people?s bank accounts? You send a strong message to other hackers by making an example out of this guy?by giving him a security consultant job for a major telecom company. That?ll teach him!

Walker pleaded guilty last July ? when he was 18 ? to a raft of charges connected to his work for an international network that the FBI estimated infiltrated 1.3 million computers and skimmed bank accounts or damaged computer systems to the tune of more than $20 million.

Answer:Teen Hacker Turns Corporate Cyber-Crime Consultant

And the only reason he isn't working for the government???? ..........$$$$$.
I'll bet you he is earning a pretty sizeable salary.

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Relevance 68.88%

How to remove the Mandiant U.S.A Cyber Security ransomware (Virus Removal Guide):

Tried removal instructions but after scan by Kaspersky Rescue Disk and it stops at 1% scan and points to object: c:/msvcr70.dll. Can't find a way to quarantine or delete the file. It was an incomplete scan. Instructions also point to do updte but not working since I don't have internet access. I deleted it during one minute access to computer but did not make a difference.
 

Answer:How to remove the Mandiant U.S.A Cyber Security ransomware (Virus Removal Guide)

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Relevance 62.32%

Hi,I have tried many ways to get rid of some Malware that has only recently infected my PV. I hope someone can help me as this is my work PC and I need to plug back into my office network in a few days, but think this would be a bad idea at the moment.The problem first showed itself by insisting I had many viruses etc, and I should install Internet Security 2010. I have installed Malware Bytes removal tool, and installed as instructed. It found the above, said it was removed, but still it appears to exist, although the name of the infection has changed a few times, and is currently redirecting my brower to a similar page to the above malware. A popup now shows that I should install Cyber Security to remove the infections. This is obviously another malicious antivirus/malware program.I have McAfee Enterprise installed (which I can't seem to disable)I have also run SuperAntiSpywarePlus, which did the trick removing a similar problem about a year ago on a different PC. However, although this program also finds problems, and supposedly removes t5hem, the problem is still there.Please help. I have shown Hijackthis log below.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:58:42 PM, on 29/12/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16945)Boot mode: NormalRunning processes:C:\windows\system32\csrss.exeC:\windows\system32\winlogon.exeC:\windows\system32\services.exeC:\windows\... Read more

Answer:Cyber Security removal; Malware removal not working

Hi,I have tried everything I know of to remove this pesky piece of malware. It seems to keep changing names, starting out as Internet Security 2010, and redirecting me on a google search to a webpage trying to convince I was riddled with viruii and malware, and then trying to sell me thier software, which is really just a scam. I ended up here after a few days of tearing my hair out, almost beaten. I went through the tutorials, but unfortunately that was before I fired off a post in desperation. Please delete my previous post, as I have now followed the suggested path, and run the utilities to help diagnose my problems. The resulting files are attached.Please help. I hope the files uploaded can provide an insight into whats happening.Apologies for jumping right in and posting a Hijackthis log before I had read the tutorials.ntents belowDDS.txt contents pasted belowDDS (Ver_09-12-01.01) - NTFSx86 Run by Greg.Middleton at 15:30:23.26 on Tue 29/12/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Professional 5.1.2600.2.1252.61.1033.18.3063.2330 [GMT 9.5:30]AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}============== Running Processes ===============C:\windows\system32\svchost -k DcomLaunchC:\windows\system32\svchost -k rpcssC:\windows\Syst... Read more

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Relevance 59.86%

Folks,

a friend asked me to look at his PC (running Win XP SP3), after it totally ground to a halt. He showed me the screen this malware generates that requires you to pay ?100 to unlock the PC, and accuses the user of all sorts of crimes, including watching child porn, etc. Given that my friend has mental health problems, this reduced him to a state of extreme anxiety, imagining that the (real) police would be at his door any moment.....it took me a long while to convince him this is well-known malware.

I tried booting the PC into safe mode to load and run MBAM, but no joy - it simply blue-screened repeatedly. A clever feature of this malware I gather. I tried a bootable CD containing Kapersky's Rescue Disk 10 software - but couldn't fix it either (though it did run the PC OK). I looked up putting MBAM on to a bootable CD, but the wisdom elsewhere on the net suggested this is difficult and doesn't work well.

I then extracted the PC's hard disk, and took it home, where I put into a USB disk caddy connected to my own Windows 7 PC, which has MBAM (Pro) running on it. MBAM found the following suspects:

Adware.QuestBrowse
Adware.ScanQuery

I deleted these, but am no way confident that the real problem has been found, since I could find no mention (elsewhere on the net) that these viruses are conected with e-crime problem.

What should I do next?

Answer:Met police e-crime ransomware removal

Welcome aboard Is the computer bootable /operable now?

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Relevance 58.63%

Never saw this one before. Very clever scam -- to activate your webcam so you see yourself onscreen. I actually laughed out loud when I saw it.

Anyway, I think I found a good procedure through a general Google search to off this thing, but I had a couple quick questions. BTW, this in on an older HP notebook running on Vista.

1) Does Bleeper Computer have a foolproof procedure posted to remove this? If so, could someone send it to me. You guys always have the best fixes.

2) Usually when I get something like this, I immediately go to SAFE MODE, download the latest definitions for MalwareBytes and run a full scan, which takes care of it. This time, TWICE, it shut down the MB scan early on, so I assume I need to stop some processes first, right?

Anyway, thank you in advance for your help.

Best,
EducatedGuess

Answer:Internet Crime Complaint Center Spyware Removal

More information: I found the "fix" listed for this on BC. I followed all the instructions, and also downloaded and successfully ran Rkill.

Now the problem is the computer will not stay running. As I'm going into SAFE MODE, the computer keeps shutting down during boot up. I cannot even get to MalwareBytes to run it in SAFE MODE.

Am I toast?

Thank You,
EducatedGuess

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Relevance 58.22%

Hi, went on my netbook at the weekend don't usually use it and found this nasty beast of (virus, malware )?. Has anyone any idea how to get rid of it. I looked on Google and Youtube and some of the repairs were beyond my ability. I have run Avast and Malwarebytes anti malware which don't get rid of it.
Any help please

Answer:Police Central e-crime Unit (PCEU) ransomware removal

Same old problem.
System restore to an earlier date is the solution.
Turn off the internet connection.
Start the rig and press F8 new screen follow to set my computer to an earlier time or words to that effect. Use the NSEW [arrow keys] keys on the key board to attain this press enter and merely wait and then allocate the date prior to this incident.
When completed employ a full anti virus and malware programmes and you should be clear.
Bob Exeter.

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Relevance 57.81%

Hi
Hope you can help. I downloaded something that was recommended to me for child internet security on phones. Attached to it was 'Student Life' and 'Family Cyber Alert'. These damn things wont go away. The installation screen is there everytime I turn on the laptop. I am not a genius in these matters but these are the steps I have taken. Managed to get rid of Student life but not Family Cyber.
I have gone into Task Manager and located the file 'FCA' after minor detective work found that this was the guilty party. Have ended process tree (numerous times) / created dump file / have done this over and over.
Ran a full scan twice - using Windows Security Essentials and Malwarebytes - IT IS STILL THERE! even after some other alerts came up that I got rid of. Obviously this thing is running in the background so want it off my system completely.
Please help. Bear in mind Im no genius like you guys so simple language and step by step - I would be grateful for.
Oh and I am using Windows Vista - Home Premium 2007 - 32 bit - If you need any other details let me know.

Thanks R
 

Answer:Family Cyber Removal

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Relevance 56.99%

Hi guys, been trying to resolve this stubborn bleep of ransomware from my brothers system, had this myself previously and removed with tools found elsewhere, but on this occasion, It seems somewhat more stubborn, 
 
Have tried 2 Bootable usb removal tools without success:
 
Panda virus removal tool
 
Kapersky virus removal tool
 
and following on from Kapersky, a system restore was attempted, but failed, as said the restore point could not be loaded and the file has apparently been deleted
 
Cannot load to desktop to be able to use the DDS tool.
 
System: Windows 7 Home Premium 64 bit
 
Have been unable to backup any data, but if possible I need to preserve files/ photos already on the machine.
 
Any help or instructions, much appreciated.
 
Thanks

Answer:PCEU Police E Crime Unit Ransomware removal help - Safe mode disabled - Stu

Hello Kruger I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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Relevance 56.58%

Well it just says to pay a fine of 100$ iTunes. Gift card realistically I don't think Federal Personel would ever ask for iTunes Guft Cards. Please help tell me how to remove it.
 

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Relevance 55.76%

I accidently installed Cyber-security. When we tried to remove it, a page pops up telling us to buy the product because the computer's infected. We tried to remove the cyber-security the way the website describes, but it didn't work. Going through the procedure a second time nothing showed up, but the cyber security pop ups keep coming up and the shield is still next to my clock... in fact, yesterday a second shield turned up after restarting the computer. PLEASE HELP.

DDS (Ver_09-10-13.01) - NTFSx86
Run by Katie at 21:34:40.67 on Tue 10/13/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.385 [GMT -5:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Nero&... Read more

Answer:Infected by Cyber Security: Looks like it multiplied after 1st removal attempt

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Question: E-crime virus

Hi, I'm a new poster in dire straits, hoping some wonderfully helpful person on here can assist me!

I appear to have picked up the 'E-Crime Police Unit,' 'EPCU' virus, although only half the 'error' page showed up initially, the EPCU banner and a bit below it, the rest is a blank screen. Initially it locked out my computer so I turned the whole lot off immediately. I then did a system restore and ran an AVG scan which told me the laptop was clean, but I am fairly sure that isn't the case.

Whenever I attempt to connect to the internet (through Firefox, although the virus screen shows up in Internet Explorer), I get a blue screen saying there is an error and the computer has been turned off for its own safety, or words to that effect (I can check the exact wording if this will help?)

I can get onto the desktop in Safe Mode, but am unable to turn on the Firewall, and many of the buttons on simple menus (such as that which appears when you insert a CD, as I did to back up my documents) are invisible, leaving only the box visible.

I am attaching the logs requested in the 'preparation guide', please do let me know if there's anything else you need from me.

If anyone could help I'd be massively grateful!

Many thanks in advance,
Loof

Answer:E-crime virus

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/448536 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Relevance 54.12%

Sorry Guys if this the wrong place to post this.
I've had met police e crime virus wanting money etc, but the every reliable Super Anit Spy ware didn't pick it up, so I reset my computer using system restore and it worked, whether this was the right move and is only temperary fix I will let you know.
 

Answer:Met Police e crime virus

Well let's see if any junk remains, it would be safer.

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to ... Read more

1 more replies
Relevance 54.12%

Hi everyone. I have used combofix and everything seems to be fine now. I have attached the log file for perusal in case of other problems. Many thanks.

Answer:Police e-crime virus log

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Your log is clean.==Third party programs if not up to date can be an open door for an infection.Please run this security check for my review.Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.===Please post the logs for my review.

6 more replies
Relevance 54.12%

Hello there,
 
my computer was recently hit with the ICE Crime Center/Money Pack Virus and I have been unable to find any appropriate means to remove it. The virus is such that it will not allow me to access my computer desktop or even enter my computer through any safe mode. It is an old toshiba satelite running on XP.
 
I noticed a recent user (http://www.bleepingcomputer.com/forums/t/526306/ice-cyber-crime-center-virus/?hl=+ice%20+virus) encountered the same issue as myself and I tried following those similar steps but to no avail. Based on that forum, i followed the steps and have xPUD on a disc and driver.sh on a flash drive and have produced the following report and restore logs:
 
Repot:
Wed Mar 19 20:11:55 UTC 2014
Driver report for /mnt/sda1/WINDOWS/system32/drivers
0c0004ced8a90d09e6a59bd389ca6799 CSIIDecoder_kern_i386.sys has NO Company Name!
7147b0575bcc93a6ab7d5c90f47c0b9f tbiosdrv.sys has NO Company Name!
4011a07b10a320e2f227c4572c468184 TSXT_kern_i386.sys has NO Company Name!
c1536905ad2067812a238bce998f4bff  1394bus.sys
Microsoft Corporation
9859c0f6936e723e4892d7141b1327d5  acpiec.sys
Microsoft Corporation
8fd99680a539792a30e97944fdaecf17  acpi.sys
Microsoft Corporation
8bed39e3c35d6a489438b8141717a557  aec.sys
Microsoft Corporation
12dafd934641dcf61e446313bc261ec2  AegisP.sys
Meetinghouse Data Communications
1e44bc1e83d8fd2305f8d452db109cf9  afd.sys
Microsoft Corporation
08fd04aa961bdc77fb983f328334e3d7&... Read more

Answer:ICE Crime Center Virus

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.  Kaspersky Windows UnlockerDownload Kaspersky Rescue Disk (iso)Burn it to a cd or dvd, if you need a program to burn an ISO...use [email protected] ISO BurnerConfigure your computer to boot from CD/DVDNote : If you do not know how to set your computer to boot from CD/DVD follow the steps hereOnce you ha... Read more

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Relevance 54.12%

Hi everyone. First off, I've read the "read this first" post.

My dads computer has been infected with this virus, I'm not sure how long, but I'm now unable to go on the Internet with it. So I can't download the Hijack program being talked about in the "read this" post straight on to his computer.

Can I get some advice on what to do please?
Thanks, Ryan.
 

Answer:Police E Crime Virus

9 more replies
Relevance 53.71%

Hello all. First post so sorry if i sound Noobish.

I recently had the E-crime "rasomware" virus. I thought i could clear this using Combofix from safe mode with comand prompt. i let combofix do its biz and when it restarted it will now not boot any program. it comes up with a warning saying "Illegal operation attempted on a registry key that has been marked for deletion." i am not sure on what steps to follow any assistance would be appriciated.

Thanks Norman

Answer:Removed E-Crime virus. Now no . exe will boot

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Got this on my Windows 7 Ultimate machine. I cannot boot via regular mode or any of the safe modes. What other options are out there besides wiping the system?
 

Answer:Internet Crime Complaint Virus Help

Ok I got in safe mode via command prompt from my windows 7 boot disk. Glad I had that.
 

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Hello, I found this site via a google search and I don't think I'm the first person to have this problem!

I have a screen which comes up after I turn on my computer and log on which locks the computer and claims to be from the met police "E Crime Unit" and asking me to pay a ?100 fine. By turning on my computer with wireless capability off, I am able to get past the screen.

Thanks for your time,

Gemma
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_29
Run by User at 11:06:54 on 2012-03-16
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3758.2268 [GMT 0:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\... Read more

Answer:"Police E Crime Unit" virus

Good evening. Download OTL by OldTimer from here and save it to your Desktop. Double click the tool to run it. Click the Quick Scan button and allow it to do it's thing. Once complete, it should open two Notepad Windows - OTL.Txt and Extras.Txt It should also save copies in the same location as OTL. I want you to copy and paste the contents of OTL.txt that should appear into one reply and Extras.Txt into another. The length of the two logs sometimes results in the end being chopped off if you post both in one reply.

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Hey people i really need your help. My computer got infected and now its locked and i don't know what to do. The virus is called Police E Crime Unit or something like that. What should i do??

Answer:Virus - Police E Crime Unit

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************Please run MBAM in Safe Mode with NetWorking. If it runs successfully, please run it again in Normal mode.Here's how... Read more

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ComboFix 12-04-11.01 - aaron 11/04/2012 23:08:12.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.6051.3842 [GMT 1:00]
Running from: E:\ComboFix.exe
AV: Panda Internet Security 2012 *Disabled/Updated* {86971480-9989-6750-B122-681A86518D59}
FW: Panda Personal Firewall 2012 *Disabled* {BEAC95A5-D3E6-6608-9A7D-C12F7882CA22}
SP: Panda Internet Security 2012 *Disabled/Updated* {3DF6F564-BFB3-68DE-8B92-5368FDD6C7E4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-03-11 to 2012-04-11 )))))))))))))))))))))))))))))))
.
.
2012-04-12 00:28 . 2012-03-14 03:27 8669240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{76BB5EC9-33D1-46BA-A7B0-97C1FB1C2F5C}\mpengine.dll
2012-04-12 00:15 . 2010-06-21 16:01 839488 ----a-w- c:\windows\system32\PavSHook64.dll
2012-04-12 00:15 . 2010-06-21 16:01 546624 ----a-w- c:\windows\SysWow64\PavSHookWow.dll
2012-04-12 00:15 . 2010-06-21 16:01 87872 ----a-w- c:\windows\SysWow64\PavLspHookWow.dll
2012-04-12 00:15 . 2010-06-21 16:01 114496 ----a-w- c:\windows\system32\PavLspHook64.dll
2012-04-12 00:15 . 2009-08-10 12:46 25344 ----a-w- c:\windows\SysWow64\sysHelper32.dll
2012-04-12 00:15... Read more

Answer:police e-crime virus removed?

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Your ComboFix log is clean.Third party programs if not up to date can be the cause infiltration of an infection.Please run this security check for my review.Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.===Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.Please post the logs for my review.

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Morning
I turned on the comp and was completely blocked by a screen 'police E crime unit' have blocked my ip and pay ?100 fine through ukash!!
I was able to connect to the internet via the ds and searched for a fix and came across combofix, it's only now reading the rules on posting I may have jumped the gun so here is what i have done up to now.

Disconnected the router
Turned on computer
Clicked on firefox (got page not found no internet connection)
Connected the router
Searched combofix and downloaded and let it do its stuff

So now I am here I have a log ready to be looked at and am weary to turn off the computer incase it doesn't work again.
Any advice?

Answer:Police E Crime Unit virus

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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I recently had the fun interaction of receiving this internet crime complaint center virus.I tried the first of removal steps:Restarting my computer with no internet connection.. Nothing.Restarting my computer in safe mode with networking.. Nothing.Restarting my computer in safe mode with command prompt.. I almost got something here. The command prompt started to come up, only for the virus screen to reappear.I couldn't get anywhere to actually remove anything.I really have no idea what to try from this point considering I can't get to my desktop at all. [Does logging into a different user matter at all?]I am running Windows XP.I don't have everything on my computer backed up so a complete reinstall is a total last resort for me/ [Also I heard from multiple sources that this did no good].Please help! I would love my computer back.

Answer:Internet Crime Complaint Virus

I'll report this topic to appropriate helpers.
Hold on...

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Hi,
I think the viurus shown in title is the correct name.
I use XP & Firefox BUT I also have chrome installed.
I started Firefox this morning and was shown the Police officer virus this I remember as the SOCA virus,dont want to open Firefox to check so its from memory.
I cant use the internet or any of the tabs that opened at the time of starting Firefox.

Luckily I tried chrome and this is how I am able to type this message.
Please advise tools / instructions that I need to download to remove this virus.

Many thanks.
 

Answer:Serious organised crime agency virus

Now ive read the read me properly im now running the tools as mentioned.
 

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Tip ST04-016
From
National Cyber Alert System Cyber Security US-CERT Cyber Security Tip ST04-016 -- Recognizing and Avoiding Spyware
. On the above link you wil learn:
What is spyware?
How do you know if there is spyware on your computer?
How can you prevent spyware from installing on your computer?
How can you prevent spyware from installing on your computer?
How do you remove spyware? .

Answer:Tip: National Cyber Alert System Cyber Security Tip ST04-016

Attached Poll to this Thread

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Hey guys, im having  the same trouble with my friend pc.
Already run the FRST and get this log
 
Here is the only place i found some useful help. Thank you!
 
 
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 13-03-2013
Ran by SYSTEM at 15-03-2013 10:54:22
Running from I:\
Microsoft Windows XP  Service Pack 1 (X86) OS Language: Portuguese Standard 
The current controlset is ControlSet001
 
==================== Registry (Whitelisted) ===================
 
HKLM\...\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k [x]
HKLM\...\Run: [ROC_roc_dec12] "C:\Arquivos de programas\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 [x]
HKLM\...\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime [421888 2012-10-25] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] "C:\Arquivos de programas\iTunes\iTunesHelper.exe" [152544 2012-12-12] (Apple Inc.)
HKLM\...\Run: [BCSSync] "C:\Arquivos de programas\Microsoft Office\Office14\BCSSync.exe" /DelayServices [91520 2010-03-13] (Microsoft Corporation)
HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Arquivos de programas\Arquivos comuns\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [446392 2012-04-04] (Adobe Systems Incorporated)
HKLM\...\Run: [SwitchBoard] C:\Arquivos de programas\Arquivos comuns\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated)
HKLM\...\Run: [AdobeCS6ServiceManager] "C:\Arquivos de progr... Read more

Answer:internet crime complaint center virus

Hello jhonn Welcome to The Forums!!Around here they call me Gringo and I'll be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your ... Read more

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Need help with this one

WinXP SP3 box, hit an infected website. Was able to reboot to safe mode, clean with TFC, run Malwarebytes and Eset Online scanner. Seems clean but infection resurfaces sometime during night, probably on scheduled Restart.

Thanks in advance

George

Answer:Internet Crime Complaint Virus Remove help

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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Got this on my Windows 7 Ultimate machine. Cannot boot in any of the safe modes or any regular modes. I know how to rove this if I could get beyond the warning screen. Please help.

Answer:Internet Crime Complaint Center Virus

Ok I got in safe mode via command prompt from my windows 7 boot disk. Glad I had that.

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Dear Bleeping Computer.com

Hello and thank you for taking time to read this post. Today, after authorizing an Adobe update, there was a "Police Central E-Crime" screen that covered my entire desktop, restricting me from performing any actions. They asked me to pay a fine of 100 pounds, and said I violated British internet laws. First off, I am Canadian, and have not even been to any websites that would constitute a crime anywhere in the world. I decided to search my I-POD for what to do next, and eventually I found it it was a virus.

Since I was unable to perform any actions, I restarted my computer in safemode. Then I proceeded to restart again and etner the normal Windows 7. During that time, the e-crime screen was gone, but I noticed my internet was shut off. Upon turning it back on, the virus appeared again, and I was forced to restart in safe mode again. I decided to system restore after this point, in which I was brought back to my computer's state 3 days ago. Once my internet was back up, I no longer had the virus, and it seems like my computer is ok.

I would like to know what steps I should take now. Though the virus seems to be gone, how can I be 100% sure? I run BitDEFENDER internet security, and though people say it is a very strong anti virus, I am quite concerned how this virus got into my laptop. I have already began running a full system scan, but I am yet to pick up any issues.

My laptop is a Lenovo Y580, and I just bought it over a week ago... Read more

Answer:Police Central E-Crime Virus - How to defeat it/Have I done so already?

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Got Internet Crime Complaint Center Virus went to safemode with networking . ran malyware and spybot . rebooted Internet Crime Complaint Center Virus still on screen . Know I can't start in safe mode . all available answers say to start in safemode which I can no longer do . Help

Answer:Internet Crime Complaint Center Virus

Reference: http://www.bleepingcomputer.com/virus-removal/remove-fbi-anti-piracy-warning-ransomware

Louis

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my boyfriend tried to use the laptop yesterday to go on facebook and a police central e-crime unit popped up saying he had to pay 100 to unlock the comp. I have been able to get the comp working in safe mode and restored it to an earlier date which seem to sort the problem but i have done the read and run me guide as i dont know it the virus is still on the comp. I have attached the logs so you can see if there is anything there. all the scans said nothing was found except rogue killer that had something come up but the guide said do nothing unless instructed.
Thanks for any help, nicola.
 

Answer:police central e-crime unit virus

hi seem to have accidently done 2 scans so have 2 logs i have attached them both aswell, sorry. nicola.
 

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Some how i have contracted the "Police central e-crime virus". It has taken over my laptop and wont let me get to the net or any of my applications... I have a HP dual core laptop, running windows 7. Can anyone help me get rid of this virus.....Any help will be appreciated.....

thanks
 

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son clicked on link on facebook - took him to a page for chester police 'serios crime - note spelling of serios - believe it is fake - says he needs to pay 100 to unlock computer = any ideascant get past this screen - turned off and on but cannot access any programes

Answer:virus serios crime protection violation - has any one had th

Run HitmanPro Kickstart. Note: You will need a USB flash/thumb/pen drive to use this method.Once you have created a HitmanPro.Kickstart USB flash drive you can use it to rescue a ransomed PC. For that you must first make sure that the ransomed PC is powered off.Insert the HitmanPro.Kickstart USB flash drive into a USB port of the ransomed PC and turn on the power of the PC. During the startup of the PC, enter the Boot Menu of your BIOS (press either F8, F11 or F12 depending on the manufacturer of your BIOS) and select the HitmanPro.Kickstart USB flash drive. http://www.surfright.nl/en/kickstartDownload 32-bithttp://dl.surfright.nl/HitmanPro.exeDownload 64-bithttp://dl.surfright.nl/HitmanPro_x6...

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Hi.

My brother was on his new computer playing on a game when a message randomly popped up on his screen saying that it was the Police Central e-crime Unit and his computer had been locked on the grounds that he'd broke some laws (some of which ridiculous) and needed to pay money to have the computer released, pretty obvious it's a scam/virus.

First thought was to try a system restore and roll back to a few days ago, however after restarting and logging on for the restore to take place I got an error saying that the system restore did not complete successfully, followed by the pop-up screen coming back on and locking the computer again.

Even though it seems to have locked the computer, it only appears to have done it on the one account so by using ctrl+alt+del you can still get into the guest or other administrator account and use it with out any problems, and it only comes on on the one account a few moments after logging in. I have pictures of the pop-up which locks the screen if needed.

I have access to the Windows Install Disc. Would be very grateful if someone could help me out.

Results of the DDS scan:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.10.2
Run by Bradley at 9:52:47 on 2013-01-15
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.8174.6040 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3... Read more

Answer:Police Central e-crime Unit virus

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

What is the name of the affected account?

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

Emergency Backup Procedure - Tech Support Forum

------------------------------------------------------

Please download ComboFix and Save it to your Desktop.

**Note: It is important that it is saved directly to your desktop**

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Double-click... Read more

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My computer is locked down by a screen claiming to be the Internet Crime Complaint Center. It says to remove the screen I have to pay a fine. In normal mode I can't do anything including opening task manager. I am using windows 7. I am able to start in Safe Mode and I also have the Repair Your Computer option. I am finding conflicting information on what to do after either of these options so I need someone to please help me to remove this virus. Thanks.

Answer:Internet Crime Complaint Center virus

Boot into safemode with networkingDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Hey guys, this is my first post so if I send the wrong info i do apologise.

A few days ago a full screen pop-up (what i thought at first at least) came onto my screen saying "metropolitan E-crime unit" and goes on to say I have been veiwing child porn, sending terrorist email etc. and I must pay a 100 fine to unlock my computer. It is explained here better:

http://www.2-viruses.com/remove-police-central-ecrime-unit

Researching on the internet has gotten me no where as all sites that seem to have info on them just want you to download (and then pay for) their program promising a easy fix. And quite obviously they do not work.

I have had to restart in safe mode to be able to do anything, i have ran a AVG scan which found nothing, unistalled AVG and installed AVAST! and found nothing. Also ran Malwarebytes, found nothing. And had the same results with spybot search & destroy.

If anyone knows how i can get rid of this awful virus please help!
 

Answer:E-Crime virus/malware/ransomware infection.

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything. Note if you cannot save things in C:\ then just save them to your Desktop. Make sure that you have disable UAC and rebooted first if you are running Windows Vista or Windows 7.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.
**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
[*]Starting your computer in Safe mode
If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does no... Read more

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I've recently picked up (what looks like a new version of) the PCEU virus and none of the anti-virus softwares I've tried have managed to find it. The virus creates a pop up anytime there's an internet connection which blocks all computer usage. The Met's website gives a brief description if that helps anyone.Following Broni's advice (here) I've run Defogger, DDS and GMER. The DDS log is below and the Attach and Ark files are attached..DDS (Ver_2011-08-26.01) - NTFSx86 NETWORKInternet Explorer: 9.0.8112.16421Run by Ash at 12:58:34 on 2012-06-23Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3033.2351 [GMT 1:00].AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\windows\system32\wininit.exeC:\windows\system32\lsm.exeC:\windows\system32\svchost.exe -k DcomLaunchC:\windows\system32\svchost.exe -k RPCSSC:\windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\windows\system32\svchost.exe -k netsvcsC:\windows\system32\svchost.exe -k LocalSystemNetworkRestrictedC:\windows\system32\svchost.exe -k LocalServiceC:\windows\system32\svchost.exe -k ... Read more

Answer:Police Central E-crime Unit Virus

Hi,uTorrentAbove listed ones are P2P file sharing programs. P2P downloads are nowadays one of those things that most likely bring infection into the system. My recommendation is to uninstall these (and other if present) P2P file sharing programs.Please visit this webpage for download links, and instructions for running ComboFix tool:http://www.bleepingcomputer.com/combofix/how-to-use-combofixPlease ensure you read this guide carefully first.Please continue as follows:Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
Remember to re-enable them afterwards.

Click Yes to allow ComboFix to continue scanning for malware.When the tool is finished, it will produce a report for you. Please include the following reports for further review, and so we may continue cleansing the system:C:\ComboFix.txtNew dds log.A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

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Can someone help me? I've been trying the Kaspersky thing to rid of this virus but it isn't working . Please help!

Answer:Polizei Crime Investigation Department Virus

Anyone? 

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