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STOP: C0000135 The program canít start because %hs is missing. Try resintalling the program

Question: STOP: C0000135 The program canít start because %hs is missing. Try resintalling the program

Hello,

One of the computers in my office came up with this error when turned on this morning:

STOP: C0000135 The program can?t start because %hs is missing. Try resintalling the program

It took me a while to get to the error, because, as the computer's running Win 7 Pro, it was skipping the BSOD, and going straight to startup repair; when that didn't work, I then disabled the automatic restart option, and then found this error, which I've never seen before. I did do some googling, and found several references to this being either virus or corrupt registry entries, but I wanted to check in here first before I started doing anything to the computer.

Could somebody please steer me in the right direction?

Thanks in advance,

--Jon

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Preferred Solution: STOP: C0000135 The program canít start because %hs is missing. Try resintalling the program

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: STOP: C0000135 The program canít start because %hs is missing. Try resintalling the program

I've seen a couple of references to the registry entry as described in this article, but I went in and looked, and do not see the bad entry for "consrv":

http://blog.computerservicepros.com/?p=73

I also searched the drive for any references of consrv.* and found nothing...

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Mod Edit:MOVED to Virus,Trojan and Malware Removal Logs ~~boopmeHi,I am referring to the following post.http://www.bleepingcomputer.com/forums/topic444580.htmlI am having the same problem to log in to Windows. I installed MSE and restarted my PC. After that I saw that stupid blue screen with the message. Fortunately, I did partition of my computer where I have Linux Mint and I am now working on Linux. But I would like to wake up my Windows too. I followed the procedure that was mentioned in the above post and got the following log. I would really appreciate if anyone could help me out mentioning the further procedure.Scan result of Farbar Recovery Scan Tool Version: 03-06-2012Ran by SYSTEM at 03-06-2012 16:50:09Running from F:\Windows 7 Professional Service Pack 1 (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry (Whitelisted) =============HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [167704 2011-06-28] (Intel Corporation)HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [392472 2011-06-28] (Intel Corporation)HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [416024 2011-06-28] (Intel Corporation)HKLM\...\Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe [227328 2011-03-08] (Dell Computer Corporation)HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Sec... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hi,Please delete the fixlist.txt from your desktop (the fix is designed for a specific machine so please do not use a fix designed for someone else)now run the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
script removed
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST64 and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Now restart, let it boot normally and tell me how it went.NEXTRefer to the ComboFix User's Guide Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here
Double click on ComboFix.exe & follow the prompts.Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. ... Read more

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Good Afternoon,

I have student's computer with the STOP code C0000135. FTST log to follow. Thanks in advance for the help.

Scan result of Farbar Recovery Scan Tool Version: 15-03-2012
Ran by SYSTEM at 02-04-2012 14:17:42
Running from G:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [11725928 2010-12-22] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4 [2186856 2010-12-10] (Realtek Semiconductor)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [167960 2011-02-11] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [391704 2011-02-11] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [418328 2011-02-11] (Intel Corporation)
HKLM\...\Run: [IntelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs" [4526 2010-10-08] ()
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2280232 2010-07-29] (Synaptics Incorporated)
HKLM\...\Run: [Acer ePower Management] C:\Program Files\Acer... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

HiPlease do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
script removed
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST64 and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Now restart, let it boot normally and tell me how it went.NEXTRefer to the ComboFix User's Guide Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here
Double click on ComboFix.exe & follow the prompts.Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's r... Read more

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hey guys, im new to the forum i seen a few people on here are having the same problem as me.
heres what happened:
I had the zero access virus and a whole load of other viruses, i ran my AV to get rid of them now my pc wont boot.
i had a look around on the internet and it had a few registry fix's to do, but the keys wernt in my registry to edit :\
i ran FRST and have attached the log

please help me lol this is urgent!

Thanks,
Mat

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hello diintzke,

Welcome to the forum.

Please copy and paste the logs instead of attaching it unless otherwise requested.

You have a dual boot system and FRST has scanned the Windows XP. Are you technical enough to remove the HD with Windows XP and run the FRST again or we should use another method to scan the system and recover it?

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Hello everybody I followed CatByte instruction here http://www.bleepingcomputer.com/forums/topic451183.html and I got this log:Someone can help me plz?Thx in advance
Scan result of Farbar Recovery Scan Tool Version: 02-05-2012 01
Ran by Syst?me at 02-05-2012 21:25:14
Running from G:\
Windows 7 Ultimate N Service Pack 1 (X64) OS Language: French Standard
The current controlset is ControlSet001

ATTENTION: THE TOOL IS NOT RUN FROM RECOVERY ENVIRONMENT AND WILL NOT FUNTION PROPERLY.

========================== Registry (Whitelisted) =============

HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [609144 2011-04-12] (Alps Electric Co., Ltd.)
HKLM\...\Run: [IntelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs" [4526 2010-11-29] ()
HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-05-27] (IDT, Inc.)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [168216 2011-04-19] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [392472 2011-04-19] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [416024 2011-04-19] (Intel Corporation)
HKLM\...\Run: [NVHotkey]... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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.Hello i have windows 7 and it's been a few days that I can't even enter safe mode on my laptop, every time i turn it on, i get the followin message error: STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program. I have tried to solve this problem by looking at older threads but didn't work. I wish you could help me step by step! I can't get very technical so please make it look easy! Thank you in advance, Marco.

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Restart the PCPress F8 on bootupSelect REPAIR YOUR COMPUTERClick on REPAIROn the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptCan you get to this screen?If yesSelect System restoreIf you have restore point before you had this issue try a system restore and let me know if it works.

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I have a machine with a reboot issue after some malware was removed. I'm not sure what the infection was. The PC won't boot into normal or safe mode, and has the blue screen error in the title. Any help would be greatly appreciated! Here is my FRST scan log:

Scan result of Farbar Recovery Scan Tool Version: 22-04-2012
Ran by SYSTEM at 23-04-2012 18:35:26
Running from E:\
Windows 7 Professional (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" [57928 2011-01-11] (LogMeIn, Inc.)
HKLM\...\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming [1744152 2011-10-07] (Logitech, Inc.)
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1436736 2011-06-15] (Microsoft Corporation)
HKLM-x32\...\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s [85160 2009-06-17] (Elaborate Bytes AG)
HKLM-x32\...\Run: [Standby] "c:\Program Files (x86)\Common Files\Corel\Standby\Standby.exe" -START [105632 2009-12-17] (Corel)
HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common File... Read more

Answer:Another STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

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Hi, I'm new here and excited to see if I can receive any help.

So my friends computer was working just fine until last night. We moved the computer and then got the error log every time we start it up. From what I've been reading our problem could be exactly this guys problem

http://www.bleepingcomputer.com/forums/topic444580.html

We've done the regedit method to see if anything was wrong or different, but nothing was. So I can assume it's that consrv.dll file thing that's the issue. from what I've read in that post, we need a log thing, so I've already gone ahead and used the repair program and got the dds log

Scan result of Farbar Recovery Scan Tool Version: 29-02-2012 01
Ran by SYSTEM at 03-03-2012 12:48:33
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun [825184 2009-09-30] (Microsoft Corporation)
HKLM\...\Run: [Launch LCore] "C:\Program Files\Logitech Gaming Software\LCore.exe" /minimized [104008 2010-11-16] (Logitech Inc.)
HKLM\...\Run: [Launch LgDeviceAgent] "C:\Program Files\Logitech\GamePanel Software\LgDevAgt.exe" [415752 2009-08-13] (Logitech Inc.)
HKLM\...\Run: [Launch LCDMon] "C... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Oops didn't mean to post here. Sorry for double post >_>

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Hi, I am running Windows 7 x64 on an ASUS g73 laptop and recently got hit with this error. The computer would startup only to hit this blue screen and restart. It would also not boot in any of the safe modes. I have read that it probably has to do with a malware infected .dll file but have no idea how I would go about fixing it.

Here is the log I got from frst, any help would be greatly appreciated. Thanks!

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 23-11-2012
Ran by SYSTEM at 27-11-2012 20:49:20
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [RunDLLEntry] C:\Windows\system32\RunDLL32.exe C:\Windows\system32\AmbRunE.dll,RunDLLEntry [17920 2009-02-26] (Creative Technology Ltd.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323584 2009-08-31] (AlcorMicro Co., Ltd.)
HKLM\...\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" [1022904 2010-02-23] (Trend Micro Inc.)
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [x]
HKLM-x32\...\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun [98304 2009-12-... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program.

Hi and welcome to the forum NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemAttached is:
 fixlist.txt   611bytes
  4 downloadsSave fixlist.txt to your flash drive.You should now have both fixlist.txt and FRST64.exe on your flash drive. Now re-enter System Recovery Options.Run FRST64 and press the Fix button just once and wait. The tool will make a log on the flashdrive (Fixlog.txt).Please attach this to your next message.Now attempt to boot normally.

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Hi everyone.

Today I used an AV to fix some annyoing ad (malware i guess) and after reeboting i found this nice message:

"STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program"

I met this forum on the net looking for a solution. So I decided ask help (:

I read in this thread the steps i must do, but I need someone to help me out with a "script".

http://www.bleepingcomputer.com/forums/topic451138.html
and
http://www.bleepingcomputer.com/forums/topic451183.html

Thanks in advance!

EDIT: Hi, here's the log of Frst.

Scan result of Farbar Recovery Scan Tool Version: 27-04-2012
Ran by SYSTEM at 27-04-2012 20:12:24
Running from F:\
Windows 7 Ultimate (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [K10] c:\K10\K10STAT.exe -lp:1 -ClkCtrl:2 -StayOnTray -nw [162304 2010-05-04] ()
HKU\Asteroide\...\Run: [Google Update] "C:\Users\Asteroide\AppData\Local\Google\Update\GoogleUpdate.exe" /c [136176 2010-12-13] (Google Inc.)
HKU\Asteroide\...\Run: [AtiTrayTools] "C:\Program Files (x86)\Ray Adams\ATI Tray Tools\atitray.exe" [890880 2011-08-15] (Ray Adams)
HKU\Asteroide\...\Run: [ASRockOCTuner] [x]
Tcpip\Parameters: [DhcpNameServer] 62.81.29.254 62.42.230.24
SubSyst... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hi Asteroide,Welcome to the forum.Please no need to attach the logs unless it is requested. Also please just copy and paste the log instead of putting them in the codebox.I see the computer is infected. We can fix that. But before doing that please tell me if you altered the log:Tcpip\Parameters: [DhcpNameServer] 6x.81.29.254 6x.42.230.24

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My computer has been stuck in restart loop for 2 hours now and it can't seem to stop! I tried using system repair but that does not seem to be of any help at all!
I'am so worried! It also keep showing a blue screen saying STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program .

I've tried to find solutions and many are saying this is related to AVG the anti-virus but i don't even have that anti-virus
I would appreciate a tons if anyone could help me! Thank SO much!

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hi,This is generally caused by malware, I will have a mod move this thread to the Virus Removal Forum,in the meantime, please run the following:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press... Read more

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Hello,

Yesterday evening, while administering my Minecraft server, a message saying my Adobe Calson Pro font (the first one in my Fonts folder) was corrupted appeared in the notification area. That was the first message of this type that I had ever seen. A second message appeared after a few seconds, saying another file was corrupted (I think it was a system file, but I don't remember). I ignored the messages and opened a file with Notedpad++ but it failed to launch. I decided to restart my computer but Windows 7 failed to boot with a BSOD : "STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program". Before searching this issue on Google, I ran a CHKDSK which completed whitout erros. Then I foud these two topics which present a similar issue : http://www.bleepingcomputer.com/forums/topic444580.html and http://www.bleepingcomputer.com/forums/topic455797.html. I followed the procedure mentioned in the first topic and got the following log :

Scan result of Farbar Recovery Scan Tool Version: 09-06-2012 01
Ran by Système at 09-06-2012 18:22:33
Running from E:\
Windows 7 Home Premium (X64) OS Language: French Standard
The current controlset is ControlSet001

ATTENTION:=====> THE TOOL IS NOT RUN FROM RECOVERY ENVIRONMENT AND WILL NOT FUNTION PROPERLY.

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAV... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Good Afternoon,

I have another student computer displaying the above stop code. The computer had been booting fine until the last restart I did now it will not boot to the desktop just to the blue screen with the above stop code. It had been infected by a virus that displayed multiple fake systems messages but I thought I had got rid of everything by using MalwareBytes and Microsoft Security Essentials. This student had been running without virus protection for who knows how long.

FRST log is attached

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Greetings quiksilvermp3 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you!===================================================Ground Rules:First, I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
When you post your reply, do not use th... Read more

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Hello,

I work as a computer technician at a small private college on the Eastern shore of Maryland. I am mainly a Macintosh technician but I am trying to boost my skills with Windows more. With all that said, I had a student drop off a computer to our help desk running Windows 7 with the error of "STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program". I initially removed the hard drive and connected to one of our other Windows machines and scanned it externally using MalwareBytes and MSE. There were a number of infected items that both programs removed. I then reinstalled the hard drive and got the stop error again. After some Googling and seeing recommendations about AVG I check the Program Files via Command Prompt in the Recovery Console and AVG is not present.

I have used my box of tricks and need more help. If someone could help that would be great.

Matt

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Hello, the malware infected the consrv.dll file and was removed.Please go here....Preparation Guide ,do steps 6-9.Create a DDS log and post it in this topic,thanks.If GMER won't run skip it and move on.Let me know if that went well.

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Hi, i have a Laptop with Windows seven on it. I have a problem since 2 days, when i boot my laptop, i have a blue screen with : STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program ! I can't repair it with Win 7 reparator CD
I tried some tricks like modify enter in the reg. but nothing change !

I saw you helped someone who as the same issue, so i require your help ! Sorry for my english, it is quite bad but i french :s

Thanks for your fast answers !

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

Edit : i can't use the Farbar tools, when i run it with the cmd prompt, it said : The subsystem needed to support the image type is not present.

>.<

Please help me guys, you seem to be the only one who can solve my issue !

15 more replies
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Hello,

I have a computer Windows 7 64bit with the error of "STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program". I initially cleaned the computer from viruses, after installing MSE and uninstalling Norton and Mcafee trials. There were a number of infected items that were removed, finally it reboot with this issue. Here is the log of Farbar Recovery Scan Tool x64.
Scan result of Farbar Recovery Scan Tool Version: 22-04-2012
Ran by SYSTEM at 23-04-2012 15:02:12
Running from K:\
Windows 7 Home Premium (X64) OS Language: Spanish Modern Sort
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [8158240 2009-10-07] (Realtek Semiconductor)
HKLM\...\Run: [RunDLLEntry_THXCfg] C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64 [17920 2009-10-15] (Creative Technology Ltd.)
HKLM\...\Run: [RunDLLEntry_EptMon] C:\Windows\system32\RunDLL32.exe C:\Windows\system32\EptMon64.dll,RunDLLEntry EptMon64 [21504 2009-10-15] (Creative Technology Ltd.)
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1436736 2011-06-15] (Microsoft Corporation)
HKLM-x32\...\Run: [IAStorIcon] C:&... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

HiPlease do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
script removed
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST64 and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Now restart, let it boot normally and tell me how it went.

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I'm not sure if this right place to be posting this topic, but here's the situation. I was handed a HP Elitebook 8540w mobile workstation to try to get running again. The little bit of history I have for it is that it is not connected to the internet very often, it worked about a week ago and now will not boot into Windows. It starts to load windows but then gives the error message in the subject line on the BSOD. I have tried all normal recovery methods which have all failed. I still get the same error message when trying to boot into safe mode. The research I have done so far on this error seems to be pointing to a virus, which is hard to believe since it is not connected to the internet very often. But I guess anything is possible. I believe this system is running Windows 7 x64. Any help would be greatly appreciated! I'm running out of ideas!
 
~Nick

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

Please do the following:Download the appropriate version for your system of the Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the notepad.In the command window type e:\frst.exe (for x64 bit version type e:... Read more

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Please help. I have the same problem mentioned here. I've ran FRST and here's the result:
 
 
 

 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 19-10-2013
Ran by SYSTEM on MININT-R0ME20P on 21-10-2013 14:15:13
Running from E:\
Windows 7 Ultimate (X86) OS Language: Spanish Modern Sort
Internet Explorer Version 9
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1721640 2010-05-28] (Synaptics Incorporated)
HKLM\...\Run: [SoundMAXPnP] - C:\Program Files\Analog Devices\Core\smax4pnp.exe [1183744 2007-02-22] (Analog Devices, Inc.)
HKLM\...\Run: [] - [x]
HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [995184 2013-07-18] (Microsoft Corporation)
HKLM\...\Run: [BCSSync] - C:\Program Files\Microsoft Office\Office14\BCSSync.exe [91520 2010-03-13] (Microsoft Corporation)
HKLM\...\RunOnce: [*Restore] - C:\Windows\system32\rstrui.exe /RUNONCE [262656 2009-07-14] (Microsoft Corporation)
Winlogon\Notify\ScCertProp: wlnotify.dll [X]
HKU\Alberto\...\Run: [Google Update] - C:\Users\Alberto\AppData\Local\Google\Update\GoogleUpdate.exe [ 2010-07-02] (Google Inc.)
HKU\Alberto\...\Run: [msnmsgr] - "C:\Program Files\Windows Live\Messenger\msnmsgr.ex... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Search for files with FRST (Recovery Environment)In Vista or Windows 7: Boot to System Recovery Options and run FRST.In Windows XP: Please boot to BartPe and run FRST.Type the following in the edit box after "Search:"LPK.dllClick Search button and post the log (Search.txt) ... Read more

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I'm having the same problem...please help me Guys...!!!  Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-10-2013Ran by SYSTEM on MININT-JEOB91M on 15-10-2013 14:11:07Running from I:\Windows 7 Ultimate (X86) OS Language: English(US)Internet Explorer Version 9Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [RTHDVCPL] - C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [11938888 2013-04-09] (Realtek Semiconductor)HKLM\...\Run: [USB3MON] - C:\Program Files\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-01-26] (Intel Corporation)HKLM\...\Run: [IMSS] - C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe [133400 2012-02-07] (Intel Corporation)HKLM\...\Run: [IntelSBA] - C:\Program Files\Intel\Intel® Small Business Advantage\UI\IntelSmallBusinessAdvantage.exe [4277000 2012-11-08] (Intel Corporation)HKLM\...\Run: [K7TSStart] - C:\Program Files\K7 Computing\K7TSecurity\K7TSecurity.exe [163864 2013-03-29] (K7 Computing Pvt Ltd)HKLM\...\Run: [HotKeysCmds] - C:\Windows\system32\hkcmd.exe [ ] ()HKLM\...\Run: [IntelliType Pro] - c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe [1093232 2012-11-02] (Microsoft Corporation)HKLM\...\Run: [IntelliPoint] - c:\Program Files\Mi... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
 
Please re-run FRST again and type the following in the edit box after Search: LPK.dll
Click the Search button
It will make a log (Search.txt) on the flash drive - please post the log into your reply to me.
 
Regards,
Georgi

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Hello. I have this error on my daughters school computer. I ran start up recovery with no avail. I then ran FRST and here is the log. Thanks in advance!!!
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 04-03-2013 01
Ran by SYSTEM at 05-03-2013 18:36:36
Running from F:\
Windows 7 Home Premium   (X64) OS Language: English(US)
The current controlset is ControlSet001
==================== Registry (Whitelisted) ===================
HKLM\...\Run: []  [x]
HKLM\...\Run: [IgfxTray] "C:\windows\system32\igfxtray.exe" [166424 2009-11-13] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] "C:\windows\system32\hkcmd.exe" [390168 2009-11-13] (Intel Corporation)
HKLM\...\Run: [Persistence] "C:\windows\system32\igfxpers.exe" [408600 2009-11-13] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] "C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s [8312352 2009-11-02] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [1870120 2009-10-15] (Synaptics Incorporated)
HKLM\...\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE [505696 2009-11-05] (TOSHIBA Corporation)
HKLM\...\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe [52600 2009-03-09] (TOSHIBA Corporation)
HKLM\...\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe [508216 2009-07-28] (TOSHIBA Corporation)
HKLM\...\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe [910136 2009-11-10] (TOSHIBA Corporation)
HKLM\...\Run: [... Read more

Answer:STOP: C0000135 The program canít start because %hs is missing. Try resintalling

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txtstart
cmd: del /a/f/q c:\windows\tasks\at*.job
HKLM\...\Run: [] [x]
HKLM-x32\...\Run: [fHXSUJnFKyQkA.exe] "C:\ProgramData\fHXSUJnFKyQkA.exe" [x]
SubSystems: [Windows] ATTENTION! ====> ZeroAccess
C:\Windows\assembly\tmp
C:\Windows\assembly\GAC_32\Desktop.ini
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Reboot Normally.NEXTRefer to the ComboFix User's GuideDownload ComboFix from the following location:Link * IMPORTANT !!! Place ComboFix.exe on your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.You can get help on disabling your protection programs hereDouble click on ComboFix.exe & follow the prompts.Your desktop may go blank. This is normal. It will return wh... Read more

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Hi,
 
The other day i tried starting up my Windows 7 Sony Vaio Laptop when i got a BSoD with the error message '

STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program' 
I tried entering Safe mode but i cant get in there either. the only thing i can get into is the command prompt under the 'repair my computer' option.
 
I need my laptop for University work so it's kind of important i can get it going again and would greatly appreciate any help.
 
I am hoping someone on these forums could help me out, i have attached the FRST.txt log below to help you diagnose my problem
 
thanks in advance
 
Mike

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

Hello MichaelD93 Welcome to The Forums!!Around here they call me Gringo and I'll be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at... Read more

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Win 7 64 bit system will no longer startup and yields this message on a blue screen.Here is the FRSTlog output using Farbar64 :Any help is appreciated Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 12-06-2013 04Ran by SYSTEM on 12-06-2013 23:44:11Running from G:\Windows 7 Professional (X64) OS Language: English(US)Internet Explorer Version 8Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2010-04-05] (Intel Corporation)HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2174760 2010-06-03] (Synaptics Incorporated)Winlogon\Notify\ScCertProp: wlnotify.dll [X]HKLM-x32\...\Run: [IMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" [111640 2009-11-04] ()HKLM-x32\...\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start [287800 2009-11-11] ( Hewlett-Packard Development Company, L.P.)HKLM-x32\...\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe" [115560 2010-12-13] (Symantec Corporation)HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [34672 2008-06-11] (Ado... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

Hello enigma757 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same... Read more

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hi. my windows 7 64 not boot. the computer was turned off in the usual way. recovery shell ineffective. restore points are innefective. FRST 64 logs is here. I hope to help. Eugene
 

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 13-07-2016 02
Ran by система on MININT-1L0P5ND (14-07-2016 20:29:37)
Running from j:\
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: Русский (Россия)
Internet Explorer Version 10
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13774552 2014-11-19] (Realtek Semiconductor)
HKLM\...\Run: [snp2std] => C:\Windows\vsnp2std.exe [675840 2006-09-15] (Sonix)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-10-16] (Apple Inc.)
HKLM-x32\...\Run: [tsnp2std] => C:\Windows\tsnp2std.exe
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [67384 2016-04-22] (Apple Inc.)
HKLM-x32\...\Run: [CanonQuickMenu] => C:\Program Files (x86)\Canon\Quick Me... Read more

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hi every one
 
i have a dual boot system that in drive c i have xp and in drive d i have win7
 
last week i got this message in win7 but winxp stil works
 
i think it is hardware or driver problem but i am not sure because before this messgae
 
my system became unstable and screen goes off and came back and i have error message that was about dispaly driver
 
but i don't remember the whole message
   
i read this topic
 http://www.bleepingcomputer.com/forums/t/444580/stop-c0000135-the-program-cant-start-because-hs-is-missing-try-resintalling-the-program/
 
and did the same i attach the log that farbar made
please help me
thank you for your job 

Answer:STOP: C0000135 The program can't start because %hs is missing.Try resintalling

Hello shojaie I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

41 more replies
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Hi, i have been getting this error with blue screen every time i try to start windows 7 professional on a Dell Vostro laptop. I happened after i attempted to do a system restore, system restore no longer does it thing it fails every time. SFC /SCANNOW wont work as it says there is a repair pending.
 
Could i request help on this please.
 
Regards Dave
 
PS i posted originally in Windows 7  and was advised to post here. I was told this error is often associated with a "zeroaccess infection"

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So, today when i start my PC this message poped off (look at the tittle). As far as I know it is coused by some kind of malware. Can you help with this?

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

You may find this useful:http://www.bleepingcomputer.com/forums/t/475245/stop-c0000135-the-program-cant-start-because-hs-is-missing-try-resintalling-the-program/However, it is possible you may require the assistance of our Malware Team.Good Luck

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Dear all, My parents computer is experiencing bootloop with the error code in topic name (disabling auto restart failure led me to this).I'd be glad if you could help me out on this topic ! ♥ I've checked your topics on the subject and ran a farbar scan with the following result :FRST:Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-10-2013Ran by SYSTEM on MININT-GAD3T5M on 12-10-2013 12:59:36Running from H:\Windows 7 Home Premium (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [hpsysdrv] - c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)HKLM\...\Run: [SmartMenu] - C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe [611896 2010-09-15] ()HKLM\...\Run: [BCSSync] - C:\Program Files\Microsoft Office\Office14\BCSSync.exe [112512 2010-03-13] (Microsoft Corporation)HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [1356240 2013-06-20] (Microsoft Corporation)HKLM\...\RunOnce: [*Restore] - C:\Windows\system32\rstrui.exe /RUNONCE [296960 2010-11-20] (Microsoft Corporation)HKLM\...\Policies\Explorer: [EnableShellExecuteHooks] 1HKLM-x32\...\Run: [HP Software Update] - c:\Program Files (x86)\HP\HP Software Upda... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing. Try resintalling

Search.txt :

Farbar Recovery Scan Tool (x64) Version: 02-10-2013
Ran by SYSTEM at 2013-10-12 13:06:47
Running from H:\
Boot Mode: Recovery
================== Search: "services.exe;winsrv.*" ===================
C:\Windows\winsxs\wow64_microsoft-windows-winsrv.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_4695ae9d4576c955\winsrv.dll.mui
[2011-10-10 07:47] - [2011-10-10 07:47] - 0009216 ____A (Microsoft Corporation) B5F42F7ACE825E609B763394F30351A4
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22411_none_152b1d6acc153304\winsrv.dll
[2013-09-11 19:47] - [2013-08-01 22:23] - 0215040 ____A (Microsoft Corporation) 99AACC82C6B8A8E976CA59CFD3C322EF
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22379_none_14f23e4ccc3ea83b\winsrv.dll
[2013-09-09 23:50] - [2013-07-07 21:18] - 0215040 ____A (Microsoft Corporation) 1F1DA89B6582F8728ECEB1C35438C1E7
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22209_none_153debdacc05e77d\winsrv.dll
[2013-03-08 21:26] - [2013-01-03 21:43] - 0215040 ____A (Microsoft Corporation) 5F38CFC96BCA5DD462E2B243B6E31849
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22177_none_14f039eccc407b3f\winsrv.dll
[2013-01-10 01:36] - [2012-11-29 21:55] - 0215040 ____A (Microsoft Corporation) C2B1F6196C7FE1EA1BF827312B095D06
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22125_none_152448f4cc19bcdc\winsrv.dll
[2012-12-12 20:48] - [201... Read more

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Hi, i have been getting this error with blue screen every time i try to start windows 7 professional on a Dell Vostro laptop. I happened after i attempted to do a system restore, system restore no longer does it thing it fails every time. SFC /SCANNOW wont work as it says there is a repair pending.
 
Could i request help on this please.
 
Regards dave

Answer:STOP: C0000135 The program canít start because %hs is missing. Try resintalling

Have you tried any malware scans? Your particular issue has often been associated with zeroaccess infection.
 
We have an excellent staff on the Malware Response Team and they would provide guidance to help remove any malware. They tend to be quite busy but they will respond to you, just be patient.
 
It would be in your interest to post in the 'Am I Infected' forum. Just follow the prep guide.
 
Good Luck

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Hello. I have been trying how to figure this out for hours and have tried so many things and can't get booted in to windows. I keep getting that BSOD error every time I reboot the computer. So, I saw this web site as I scoured the internet and thought I'd see if you could help me out. I am running Windows 7 x64 and I did have a virus on the computer and used a program called Hitman Pro to remove it and it said it did, but I reboot and I get that BSOD error. Thank you.
---Doug F

Answer:C0000135 The program can't start because %hs is missing. Try resintalling the program

Lets give it a try. You will need a USB (Flash) pendrive.For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Click on Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the notepad.In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.The tool will start to run.When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

2 more replies
Relevance 113.39%

Hi,

Tried to boot my computer this morning and was greeted with "C0000135 The program can't start because %hs is missing. Try resintalling the program" message. I've been scouring the web in search of a solution but can't find anything helpful apart from other similar threads on here. I've scanned with frst64.exe and got the log. I'm hoping someone can help me solve this as I have a lot of college work saved that would like to have a copy of. If I can't fix this I guess I could try boot Linux off of a USB to try rescue some files. Thanks for any help.

Ross

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 28-12-2012
Ran by SYSTEM at 28-12-2012 18:43:01
Running from F:\
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [11543656 2010-10-26] (Realtek Semiconductor)
HKLM\...\Run: [Lenovo EE Boot Optimizer] C:\Program Files (x86)\Lenovo\Boot Optimizer\PopWnd.exe [114688 2011-09-09] (Lenovo)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1289704 2012-09-12] (Microsoft Corporation)
HKLM-x32\...\Run: [jmekey] C:\windows\jmesoft\hotkey.exe [118784 2011-03-21] (Le... Read more

Answer:C0000135 The program can't start because %hs is missing. Try resintalling the program

these files appear to be missing==================== Known DLLs (Whitelisted) =================C:\Windows\System32\IERTUTIL.dll IS MISSING <==== ATTENTION!C:\Windows\SysWOW64\IERTUTIL.dll IS MISSING <==== ATTENTION!C:\Windows\System32\LPK.dll IS MISSING <==== ATTENTION!C:\Windows\SysWOW64\LPK.dll IS MISSING <==== ATTENTION!C:\Windows\System32\URLMON.dll IS MISSING <==== ATTENTION!C:\Windows\SysWOW64\URLMON.dll IS MISSING <==== ATTENTION!C:\Windows\System32\WININET.dll IS MISSING <==== ATTENTION!C:\Windows\SysWOW64\WININET.dll IS MISSING <==== ATTENTION!let's do a search for them and see if replacing them solves the boot issueyou will need to run FRST again, but this time use the search featuretype the following into the search box:IERTUTIL.dll;LPK.dll;URLMON.dll;WININET.dllnow press the search buttonwhen the search is complete, search.txt will be written to your USBtype exit please copy and paste the log in your reply.(Search.txt)

38 more replies
Relevance 113.39%

Hi all,

I tried to kill the Trojan virus with the anti-virus software by Tencent yesterday, but I fail to log in my Windows 7 (64bit) after restart even in safe mode. There is error with "STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program". I never used AVG and searched solution from internet to change "consrv" to "winsrv" in the registry, but this does not work.

That why I seek help here and I have scaned my log with "FRST64.exe" as below. Could someone help to provide the solution to fix the error. Thanks for your great help in advance.

Leo
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 21-10-2012
Ran by SYSTEM at 25-10-2012 20:58:26
Running from F:\
Windows 7 Ultimate (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM-x32\...\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [31072 2008-10-24] (Microsoft Corporation)
HKLM-x32\...\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [58656 2011-04-19] (Apple Inc.)
HKLM-x32\...\Run: [ QQPCTray] "C:\Program Files (x86)\Tencent\QQPCMgr\7.2.6889.210\QQPCTray.exe" /regrun [1066528 2012-10-11] (Tencent)
HKLM-x32&#... Read more

Answer:C0000135 The program can't start because %hs is missing. Try resintalling the program

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

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Relevance 113.39%

Hi !

My computer have this serious problem, but i don't have AVG or consvr.dll.

Can you help me ?

i can go on repair consol and i have used Farbar recovery tool that give me this log !

Can you help me please ?
 

Answer:C0000135 The program can't start because %hs is missing. Try resintalling the program

Re: C0000135 The program can't start because %hs is missing. Try resintalling the pro

Hi and welcome to Major Geeks, sran_isback!

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

Save fixlist.txt to your flash drive.
You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.
 

4 more replies
Relevance 100.92%

Hey everyone, i have a trouble, my laptop yesterday shows a blue screen "STOP: c0000135 The program can`t start because %hs is missing from your computer. Try reinstalling th program to fix this problem."
Please I need your help.

*I can't start in safe mode
*I can't repair since DVD Windows 7
*I can't Restore System

I installed in a USB flash driver FARBAR recovery scan tool in the command propt

It was the log:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 21-01-2013 02
Ran by SYSTEM at 24-01-2013 11:13:13
Running from F:\
Service Pack 1 (X86) OS Language: Spanish Modern Sort
Attention: Could not load system hive.
Attention: System hive is missing.

==================== Registry (Whitelisted) ===================

Attention: Software hive is missing.

ATTENTION: Unable to load Software hive.
==================== Services (Whitelisted) ===================
==================== Drivers (Whitelisted) ====================
==================== NetSvcs (Whitelisted) ===================
==================== One Month Created Files and Folders ========
==================== One Month Modified Files and Folders ========
==================== Known DLLs (Whitelisted) =================
==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.
C:\Windows\S... Read more

Answer:STOP: c0000135 The program can`t start because %hs is missing from your computer. Try reinstalling th program to fix this problem

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/482878 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Relevance 94.25%

This thing keeps appearing whenever i reboot my PC and i need help please !
 

Answer:STOP: C0000135 The program cant start because %hs missing

It looks as if your machine may have had malware on it, which was removed subsequently by an anti-malware package. However, this has damaged a file; therefore, I recommend moving this thread to the Malware section and having one of the experts look at this for you.
 

1 more replies
Relevance 94.25%

I recently got a new computer. I use an ssd to boot up windows and an hdd as my data drive. Randomly when attempting to load the game Saints Row 3, my computer froze so I restarted it. After restart I get the BSOD Stop c0000135 the program can't start because %hs is missing. I have tried some older methods but to no avail. Please if anybody knows how to fix this I would appreciate any help.

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Relevance 94.25%

Hey guys,

Recent acquired the S.M.A.R.T HDD virus and despite running multiple programs to remove it, I now can no longer log in. I get the blue screen with STOP: c0000135 the program can't start because %hs is missing. Any help would be greatly appreciated! I do plan on starting over soon, however I have some important documents I want to back-up ASAP before I do so, so it's important to me to get Windows back up and running again with my files, etc.

Followed the steps with FRST64.exe and here is my log file that came from it. I have Windows 7 x64 Home Premium. Thanks again.

Answer:STOP: c0000135 the program can't start because %hs is missing

HiPlease do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
script removed

endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST64 and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Now restart, let it boot normally and tell me how it went.NEXTPlease delete the copy of ComboFix that you have on your desktop and download a fresh copy from the link below, make sure your security programs are disabled before you run it,post the resulting loghttp://download.bleepingcomputer.com/sUBs/ComboFix.exe

2 more replies
Relevance 94.25%

I just got a new computer. I use an 120 gb ssd as my boot drive and a 1 tb hdd as my data drive. I was recently trying to open the game Saints Row 3, but my computer froze and I had to cut power to my pc in order to restart. When loading windows I got the BSOD error "Stop The program can't start because %hs is missing." I am now in an infinite boot loop and I need help.

Answer:Stop C0000135 The program can't start because %hs is missing. HELP!

Edit: I also got a warning from google that there was a suspicious login on my google profile from somewhere in Malaysia...pretty weird.

51 more replies
Relevance 94.25%

Hi if anyone can please help as i need my files and computer urgently

Ive had this problem and using the farbar program ive completed the scan and the search and i dont know what to do next

Can anyone help with steps on what to do next?

Thanks, ill paste frst.txt and search.txt below

frst.txt:>>>>>>>
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-08-2015 01
Ran by SYSTEM on MININT-VQ4J5QT (15-08-2015 00:20:51)
Running from g:\
Platform: Windows 7 Home Basic (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery

Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [cAudioFilterAgent] => C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [518784 2011-03-08] (Conexant Systems, Inc.)
HKLM\...\Run: [AtherosBtStack] => C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe [790688 2011-04-29] (Atheros Commnucations)
HKLM\...\Run: [AthBtTray] => C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe [657568 2011-04-29] (Atheros Commnucations)
HKLM\...\R... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing

Hello aaSir42,

Welcome to TSG.

Please download the attached fixlist.txt file and save it on the flashdrive as fixlist.txt

NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Please enter System Recovery Options, as you have done previously.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:
IERTUTIL.dll;LPK.dll;SHELL32.dll;URLMON.dll;WININET.dll
Now press the Search files button
When the search is complete, search.txt will also be written to your USB
Please copy and paste both logs in your reply.(FRST.txt and Search.txt)

 

1 more replies
Relevance 94.25%

I did the steps with frst64.exe and will attach my log file as well. I'm running Win 7 x64. Thank you!!

Scan result of Farbar Recovery Scan Tool Version: 15-03-2012
Ran by SYSTEM at 09-04-2012 21:42:15
Running from G:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [9644576 2009-12-15] (Realtek Semiconductor)
HKLM\...\Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe [349552 2010-02-01] (Egis Technology Inc.)
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [1890088 2009-12-10] (Synaptics Incorporated)
HKLM\...\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [860192 2010-02-05] (Acer Incorporated)
HKLM\...\Run: [PLFSetL] C:\Windows\\PLFSetL.exe [94208 2007-07-05] (sonix)
HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-05] (Adobe Systems Incorporated)
HKLM\...\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices [112512 2010-... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing.

Good evening. Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flashdrive as fixlist.txt HKLM-x32\...\Run: [AmdAgent] C:\Windows\Temp\temp68.exe [x]
SubSystems: [Windows] ==> ZeroAccess
cmd: bootrec /FixMbr
TDL4: custom:26000022
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemOn Vista or Windows 7: Now please enter System Recovery Options.Run FRST64 and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

8 more replies
Relevance 94.25%

Hello, first post here.

I have a laptop that will not boot. It gets past the initial Windows 7 splash screen and then there is a blue screen with the above error. Safe mode does not work, but I'm able to get to the RE. So far, I have removed the hard drive and scanned it as an external drive using Avast, Malwarebytes, and SuperAntiSpyware. I've also checked the registry for startup entries but there are none there.

I've attached the Farbar log. I could not create a DDS log.

Any help is greatly appreciated!

Answer:STOP:c0000135 The program can't start because %hs is missing

Hello atlcr,

Welcome to this forum.

Please tell me if you have still the issue. In that case update me about the current condition of the computer.

2 more replies
Relevance 94.25%

Free pills! <-Never mind...

I do not have AVG installed. I believe this was effected by a virus (as just before I could not boot I had the "Win 7 Home Security" virus pop up).
How do I boot up my computer without losing my files? I've tried the Googles, but nothing is working. I do not have back-ups that would be of ANY use, and this hard drive is vital to my academic and personal future. It is a Toshiba Satellite Series L655D-S5109.
What is %hs? How do I boot around it? Is there a way to load from a DVD or USB drive a fix for %hs being missing? Is there a way that I can protect my files at this date and do a full system wipe? Is there anything I haven't thought of? I need these files...I am an intermediate to advanced user, though not worthy of "Shibboleth."
I have learned two things from this already: The importance of back-ups, and the importance of regularly updating security definitions.
Note: not a BSoD, because error arises on start-up, not killing my processes and such.

Answer:STOP: c0000135 The program can't start because %hs is missing

I have same problem, did you find solution yet?

1 more replies
Relevance 94.25%

Hi All,
 
I am having an issue with a laptop where after the windows logo appears the laptop will blue screen with the error "STOP: C0000135 The program can’t start because %hs is missing. Try resintalling the program" much like the one in this thread: http://www.bleepingcomputer.com/forums/t/475245/stop-c0000135-the-program-cant-start-because-hs-is-missing-try-resintalling-the-program/
 
I followed the thread and have downloaded and run the Farbar Recovery Scan Tool, Below are the results of the the FRST.txt file and the Search.txt file. Thanks in advance for your help.
 
Cheers
Sean
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-05-2015
Ran by SYSTEM on MININT-4QEONER on 28-05-2015 00:23:23
Running from i:\
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [ETDWare] => C:\Program Files\Elante... Read more

Answer:STOP: C0000135 The program canít start because %hs is missing.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/577482 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Relevance 94.25%

Hello all,

I am running into a hard blue screen at boot with the following error:

STOP: C0000135 The program can't start because %hs is missing

After searching through the internet, I saw multiple reports of using FRST to find the missing/corrupt files and replace them. However, these required some tricky writing of a fixlist.txt for FRST to run, which I basically winged.

Once I'd done that, the machine would start to boot, and I would get a cursor, and then it would hard crash with a "Critical files missing" or similar bluescreen.

I system restored back to the %hs missing error and was hoping someone could help me interpret the below output and figure out what fixlist.txt text to use in order to clear up the issue.

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 26-06-2016 02
Ran by SYSTEM on MININT-T2OMMDE (27-06-2016 14:34:17)
Running from F:\
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will n... Read more

Answer:STOP C0000135 The program can't start because %hs is missing

In addition, here are the search texts for the two missing DLLs!
C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.23346_none_12b8c292bebb0ba0\lpk.dll
[2016-03-09 06:23][2016-02-05 14:39] 0025600 ____A (Microsoft Corporation) 9C75CEED81D8EA8802A0563B00E13DE5

C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.23188_none_128f7faabed9b3c4\lpk.dll
[2015-09-08 12:37][2015-09-01 18:36] 0025600 ____A (Microsoft Corporation) 3EDCBF9078520F613922E0D70A5906A7

C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.23149_none_12bbbfa4beb85d57\lpk.dll
[2015-08-12 04:15][2015-07-30 09:53] 0025600 ____A (Microsoft Corporation) FFE0FA7543E1B9B37352710BC8B9121C

C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.23126_none_12ce5e9ebeaad970\lpk.dll
[2015-07-20 19:35][2015-07-14 18:58] 0025600 ____A (Microsoft Corporation) 20503EB76CAE40D601ABD38FC1B2CDCF

C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.23117_none_12da2ed4bea1d6d6\lpk.dll
[2015-07-14 12:36][2015-07-03 09:46] 0025600 ____A (Microsoft Corporation) E6BD42B2ACD11455768A4DDA38CED674

C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.22974_none_12967466bed5020e\lpk.dll
[2015-03-10 23:17][2015-02-19 21:14] 0025600 ____A (Microsoft Corporation) 7B1CABC4896210612AE600238E59CF15

C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.22350_none_12a807b2bec875e6\lpk.dll
[2014-09-26 23:24][2013... Read more

1 more replies
Relevance 94.25%

I decided to reinstall Windows because my computer was kinda slowed down and installed it on my SSD before formatting my main hard drive and the SSD itself. The problem is that I can't install the windows updates correctly. All I did was installing some drivers from the support disc and the windows updates. But everytime I try to install the windows updates my pc crashes either when it installed 100 out of 183 updates and gives me a bluescreen with the "STOP: C0000135 The program can't start because %hs is missing" message and it reverts the updates or it crashes instantly as soon as I try to install the updates and I get a different bluescreen. I tried scanning the hard driver several times with "sfc /scannow" but everything seems fine.
(I apologize for any grammar mistakes I may have made. I'm not a native speaker).

Answer:STOP: C0000135 The program can't start because %hs is missing.

Did you install AVG as your anti-virus by any chance?

1 more replies
Relevance 94.25%

Long time lurker, first time poster.  I've read through the related posts but haven't landed on one that seems to fit my issue.  I've tackled many a virus on the office machines with help from posts on bleeping computer.  Am hoping that you all will come through and help me with one of my home machines.
 
Summary:  Windows 7 64 bit machine with MS Office 2003 installed.  Partitioned so my programs vs files are separated.  No AVG.  Run malwarebytes regularly.  Attempted to roll back to a previous restore point this afternoon after installing MS updates this morning that hosed Excel (silly me, installing updates!).  I had also done a Skype update and turned on Windows Defender ever so temporarily.  The restore seemed to be going well, but upon reboot, now have blue screen of death and the "Stop: c0000135  program can't start because %hs is missing" error.  Machine is approx 1 YO and has not exhibited any other issues.  (does not have a boot disk, has no CD/DVD drive)
 
What I've done thus far:
1)  When in doubt, reboot.  Did that.  Same issue.
2)  Launched Startup Repair but it's going to wipe out all of my files/programs so have canceled that.
3) Started in safe mode (normal).  It went through the scans and then said "Windows Failed to Start" and mentionwd that a program you may have installed recently could be the problem.  No kidding!
4) Started in safe mode again.  ... Read more

Answer:Stop: c0000135 program can't start because %hs is missing

Update:  Have tried a few more things but w/o the tools to offload info on the drive (as I no longer work in IT so don't have the plethora of spare parts and whatnot) I am planning on going to a repair shop in the morning so I can at least salvage my data if the only option is to start clean.  Would not be my fave option given that many of the programs I have installed are ones that I no longer have access to and can't reinstall.  But I need this box up and running before Friday so desperate times and all that!
 
If anyone has ideas tonight, I'm all ears and will keep an eye on this thread.  Else, will drop it off at the chop shop in the morning.
 
Thanks again!

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Hello,
 
looking for a solution for the blue screen with the text STOP: C0000135 The program can't start because %hs is missing. Try reinstalling" I found this great site with several topics on the matter. As in all of these topics it is mentioned that the solution is specific for the topic itself, could you help me? 
 
Please find the FRST64 report below, as you can see I recently installed a different virusscanner and malware remover, afterwards all of these caused notifications from the comodo firewall and then it went wrong I'm afraid
 
Thanks in advance!!
 
BR
Gert
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-05-2014 02
Ran by SYSTEM on MININT-2FAJM52 on 08-05-2014 22:36:26
Running from H:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
========... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/533708 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hi my laptop has crashed. It brings this message  "STOP: C0000135 The program can't start because %hs is missing."  Can any one help? Thanks.

 

Answer:STOP: C0000135 The program can't start because %hs is missing

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Scan with FRST (Recovery Environment)To run FRST on Vista and Windows7:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the in... Read more

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Hey there guys working with a computer and it comes up with the C0000135 The program can't start because %hs is missing when booting up BSOD. After spending a few hours online searching tried various things to no avail. I have put the machine on a hardware test everything has
passed, let windows startup repair run, tried system restore on different dates. Pulled the drive from the machine and scanned it both with ESET and MBAM nothing found, Checkdisk repaired the HD. The last thing I tried was running FRST. No zeroaccess found although it pointed out the LPK.dll was missing which is the language pack wondering if that would be the cause of this BSOD I will attach the FRST log
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 08-06-2015
Ran by SYSTEM on MININT-5VIIA78 on 10-06-2015 14:56:34
Running from F:\
Platform: Windows 7 Professional (X86) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run:... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing

Hi Ryan,although it pointed out the LPK.dll was missing which is the language pack wondering if that would be the cause of this BSODThat's likely the cause for the BSOD, yes.Let's search for a replacement:Start your computer in the System Recovery Options again and open FRST.Write the following text into the Search: textbox:LPK.dllClick on the Search File(s) button.When the search is finished a log file (Search.txt) is save on your flash drive.Copy and paste it in your next reply.

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My computer is BSoD'ing on bootup with the error code in the topic title. Safemode doesn't work, but I can get to the System Repair command prompt. I ran FRST as others have done with this issue/symptom. The log follows; Thank you in advance for your help!>>>>Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-02-2014Ran by SYSTEM on MININT-H2E8I1E on 12-02-2014 05:44:51Running from F:\Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.The only official download link for FRST:Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/Download link from any site other than Bleeping Computer is unpermitted or outdated.See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ==================HKLM\...\Run: [] - [X]HKLM\...\Run: [SmartAudio] - C:\Program Files\CONEXANT\SAII\SAIICpl.exe [316032 2010-12-14] (Conexant systems, Inc.)HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2052392 2010-03-10] (Synaptics Incorporated)HKLM\...\Run: [TPwrMain] - C:\Program... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing.

Hello eetseb, I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

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Hi, this is the BSOD STOP: C0000135 The program can't start because %hs is missing; (w7 ultimate), the problem started 2-3 weeks ago, but i decided to install other OS (w7 professional) because i couldn't resolve it. Now that i have more free time im trying to fix it.
I run the startup repair with the disk (download and copy to a cd with ImgBurn) but the startup repair couldn't fix it.
 
Here i have the FRST file. (some of the files are in spanish). Sorry a lot for my english
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-02-2014
Ran by SYSTEM on MININT-RJEB4KR on 05-03-2014 19:34:52
Running from G:\
Windows 7 Ultimate Service Pack 1 (X64) OS Language: Spanish Modern Sort
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
HKLM\...... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/526581 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hello,

I downloaded Microsoft Security Essentials and did a scan, in which 2 Trojan were deleted. I was told to restart. Upon doing so, I got the blue screen saying "stop c0000135 the program cant start because %hs is missing.

I have read on this problem and it is a bit confusing. Can anyone please help?

I looked at this post http://www.bleepingcomputer.com/forums/topic444580.html to see If I can resolve the problem.

I downloaded the Farbar Recovery Scan Tool. I did a scan and saved the log FRST.txt to my flash drive.

I am stuck after this because the next instruction were posted specifically for that user, on his machine.

Can anyone guide me on what to do next, or if there is a different solution?

Thanks.

Answer:STOP c0000135 the program cant start because %hs is missing

Here is the scan result:

Scan result of Farbar Recovery Scan Tool Version: 28-06-2012 02
Ran by SYSTEM at 29-06-2012 21:10:25
Running from G:\
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [11775592 2011-03-03] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3 [2188904 2011-03-03] (Realtek Semiconductor)
HKLM\...\Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe" [790688 2011-04-29] (Atheros Commnucations)
HKLM\...\Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe" [657568 2011-04-29] (Atheros Commnucations)
HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [497648 2010-07-29] (Adobe Systems Incorporated)
HKLM\...\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices [112512 2010-03-13] (Microsoft Corporation)
HKLM\...\Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" [5... Read more

18 more replies
Relevance 94.25%

Hello,

I have trouble to start my computer, and even safe mode does not work. After trying restart several times, I got the message saying "stop c0000135 the program cant start because %hs is missing.

I looked at some similar posts http://www.bleepingcomputer.com/forums/topic444580.html

and I downloaded the Farbar Recovery Scan Tool. I did a scan and saved the log FRST.txt to my flash drive.

I am stuck after this because the next instruction were posted specifically for that user, on his machine.

Can anyone guide me on what to do next, or if there is a different solution?

Thanks.

Answer:STOP c0000135 the program cant start because %hs is missing

Here is the scan results:

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 06-07-2012
Ran by SYSTEM at 05-07-2012 21:44:24
Running from H:\
Windows 7 Professional (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [1791272 2010-06-03] (Synaptics Incorporated)
HKLM\...\Run: [CreateLMBCShortCut] "C:\Program Files\Lenovo\Mobile Broadband Connect\UserShortcutCreator.exe" [40960 2009-12-04] ()
HKLM\...\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent [3093816 2009-03-04] (Lenovo Group Limited)
HKLM\...\Run: [FingerPrintSoftware] "C:\Program Files\Lenovo Fingerprint Software\fpapp.exe" \s [1527808 2008-10-26] (AuthenTec)
HKLM\...\Run: [Message Center Plus] C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe /start [49976 2009-05-27] ()
HKLM\...\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r [61728 2009-05-28] (Lenovo Group Limited)
HKLM\...\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe [69568 2009-12-21] (Lenovo Group Limited)
HKLM\...\Run: [TpShocks] TpShocks.exe [x]
HKLM\...�... Read more

3 more replies
Relevance 94.25%

Hello all,
 
I am running into a hard blue screen at boot with the following error:
STOP: C0000135 The program can't start because %hs is missing
 
After searching through the internet, I saw multiple reports of using FRST to find the missing/corrupt files and replace them. However, these required some tricky writing of a fixlist.txt for FRST to run, which I basically winged.
Once I'd done that, the machine would start to boot, and I would get a cursor, and then it would hard crash with a "Critical files missing" or similar bluescreen.
I system restored back to the %hs missing error and was hoping someone could help me interpret the below output and figure out what fixlist.txt text to use in order to clear up the issue.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 26-06-2016 02
Ran by SYSTEM on MININT-T2OMMDE (27-06-2016 14:34:17)
Running from F:\
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing

Chinchy, please read the pm I just sent you. No need to acknowledge it here in the topic.

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From about the 100 sites I read, this is the place to be. WIndows 7 Home x64, the Usual, safe mode does not work, auto repair does not work. I've replaced the value in HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\SubSystems and
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Session Manager\SubSystems
to no avail. I restored from regbackup still same thing.
Computer does not have AVG. It is an ASUS laptop from googling so much it seems like 80% of this problem is on ASUS laptops.
Ran FRST64 here is the log.
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 23-02-2013 01
Ran by SYSTEM at 26-02-2013 09:44:45
Running from F:\
Windows 7 Home Premium   (X64) OS Language: English(US) 
The current controlset is ControlSet001
 
==================== Registry (Whitelisted) ===================
 
HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [621440 2009-09-29] (ELAN Microelectronic Corp.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [324608 2010-01-18] (Alcor Micro Corp.)
HKLM\...\Run: [dlcxmon.exe] "C:\Program Files (x86)\Dell Photo AIO Printer 926\dlcxmon.exe" [292336 2007-01-12] ()
HKLM\...\Run: [MemoryCardManager] "C:\Program Files (x86)\Dell Photo AIO Printer 926\memcard.exe" [304008 2006-11-03] ()
HKLM\...\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\x64\3\DLCXtime.dll,RunDLLEntry [31744 2006-10-15] ()
HKLM\...\Run: [MacDrive application] "C... Read more

Answer:STOP: C0000135 The program canít start because %hs is missing

Run FRST as you did before.Type the following in the edit box on FRST, after "Search:".kernel32.dllIt then should look like:Search: kernel32.dllClick Search button and post the log (Search.txt) it makes on the USB drive in your next reply.

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Good morning,
 
I made a terrible mistake and used Spyhunter to check my computer for malware and now i get the bootloop, similar to this guy here:
 
http://www.bleepingcomputer.com/forums/t/444580/stop-c0000135-the-program-cant-start-because-hs-is-missing-try-resintalling-the-program/
 

I´ve downloaded Farbar Recovery Scan Tool and did a Scan and Search. Would anyone be able to assist me get it back working
 
I´ll attach the scan and search.
 
Kind regards and thanks in advance.

Answer:STOP: C0000135 The program can't start because %hs is missing...

Greetings Leinad78 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems... Read more

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"STOP: C0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix the problem

Hello all,
This is the first time I have ever asked for help on an online forum, in most cases I have been able to fix the problem myself, however on this occasion I am completely flummoxed.
My computer in stuck in a loop boot cycle. If I disable the loop boot option thingy that is located by pressing F8 the following blue screen and message is displayed: "
STOP: C0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix the problem?
I have absolutely no idea what has caused this problem and it is a first for me. I have read of many other people on the Internet having the same problem, it is often associated AVG antivirus. I can confirm that I have never had this software installed on my computer.
Please see the following link. This would link refers to a thread closed that describes my problem to the letter and also offered a fix, would have similar fix to this be needed for my computer?
STOP: C0000135 The program can&#39;t start because %hs is missing. Try resintalling the program - Virus, Trojan, Spyware, and Malware Removal Logs
Approximately 2 weeks ago I cloned the hard drive that is now not working. I connected the the clone drive to my PC and showing off be booted up with no problems. Then I proceeded to copy over my emails and their contents of the desktop from a... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing from you

Try booting into System Recovery Options on the F8 Advanced Boot Tools menu, Win7 installation Media or System Repair CD to run Startup Repair.

If it doesn't succeed or offer to System Restore for you, from the Recovery Tools list provided run System Restore to before the problem happened - working backward if necessary to a good configuration.

9 more replies
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Hello to everyone,
 
Yesterday a friend came up with a laptop displaying the following message :
Stop: c0000135 The program can't start because %hs is missing.
 
I started FRST64.exe and the frst.txt is this :
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 30-07-2013 03
Ran by SYSTEM on 01-08-2013 09:58:15
Running from G:\
Windows 7 Ultimate Service Pack 1 (X64) OS Language: Dutch Standard
Internet Explorer Version 10
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [egui] - C:\Program Files\ESET\ESET Smart Security\egui.exe [6326448 2012-12-21] (ESET)
HKLM-x32\...\Run: [TaskTray] -  [x]
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-05-31] (Apple Inc.)
HKU\Gebruiker\...\RunOnce: [FlashPlayerUpdate] - C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe [706776 2013-03-25] (Adobe Systems Incorporated)
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\RUN.CMD ()
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\RUN.CMD ()
Startup: C:\Users\U... Read more

Answer:STOP: C0000135 The program can't start because %hs is missing.

Nobody can help me ?

4 more replies
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Good morning guys,

I made a very big mistake and used Spyhunter to get my PC checked for malware and now i get the boot loop equal to this guy: https://forums.techguy.org/threads/solved-windows-7-cant-start-because-hs-is-missing.1110910/

Iīve downloaded Farbar Recovery Scan Tool and did a Scan and Search. Would anyone be able to assist me get it back working

Iīll attach the scan and search.

Kind regards and thanks in advance.
 

More replies
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I have an employee with a computer with Windows 7 32-bit on it.  The computer will not boot up at all. I ran Farbar Recovery Scan Tool.  The logs are below.  Please help as soon as you can seeing as the employee's computer is essential to his work. 
 
Here is the log from the FRST.txt file:Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-10-2013Ran by SYSTEM on MININT-27B9M79 on 10-10-2013 10:43:03Running from K:\Windows 7 Professional (X86) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [SoundMAXPnP] - C:\Program Files\Analog Devices\Core\smax4pnp.exe [1314816 2009-04-23] (Analog Devices, Inc.)HKLM\...\Run: [IAAnotif] - C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-08-07] (Intel Corporation)HKLM\...\Run: [picon] - C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe [796696 2009-07-16] (Intel Corporation)HKLM\...\Run: [StartCCC] - c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2009-07-14] (Advanced Micro Devices, Inc.)HKLM\...\Run: [ChangeTPMAuth] - C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe [184320 2009-06-03] (Wave Systems Corp.)HKLM\...\Run: [WavXMgr] - C:\Program Files\Wave Systems Corp\S... Read more

Answer:STOP: C0000135 The program canít start because %hs is missing. Try reinstalling

Hello Nick040489 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sam... Read more

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Hi,

Windows Update was at 26% after a restart then the power was lost on the this Alienware M18 laptop.

It went through a diskscanning procedure fixing errors on the hard disk

Now when starting up I get Blue Screen of Death and message:

STOP: C0000135 The program can't start because %hs is missing

When I try starting up in Safemode it gets to aswrvt.sys then after 15 seconds goes to the above BSOD

Last known good doesn't help.

Chckdsk says everything is okay

Windows Startup repair didn't manage to do anything.

I have used the Farbar tool and this is the attached output. I don't appear to have any restore points (I recall making one though) Is there anything I might try before making my data safe and resinstalling Windows and everything else please? Thanks for any advice
 

Answer:Windows 7: STOP: C0000135 The program can't start because %hs is missing

This one was solved. Solved: Windows 7 (?) can't start because %hs is missing
 

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Hi
 
I'd like to post here my problem. I've seen the same issue here but as i seen to that the solution could be diferent each other. My notebook is in loop and i tryed all recommendable way from windows repair, restore since a point and so on (I think this happend since last windows update ran). Safe mode its impossible to. I have not installation CD. So bad situation indeed. As i've seen here i ran FRST64.EXE and i got FRST.TXT and search LPK.DLL i got SEARCH.TXT both of them copy past below, I hope that you could help me if you don't mind:
 
FRST.TXT
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:24-02-2016
Ran by SYSTEM on MININT-NDBEL7Q (04-03-2016 12:11:38)
Running from G:\
Platform: Windows 7 Ultimate (X64) Language: English (United States)
Internet Explorer Version 8
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [Diebold - Warsaw] => C:\Program Files\Diebold\Warsaw\core.exe [904928 2015-11-04] (GAS Tecnologia LTDA)
HKLM\...\Run: [iTunesHelper] => C:\... Read more

Answer:WINDOWS 7 - "STOP: C0000135 The program can't start because %hs is mIssing..."

Hi Buriti My name is Aura and I'll be assisting you with your issue. Please give me a few hours to review your logs and come up with a reply.Thank you.

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I'm new to this forums and hope you can guide me through.
This is what I did before getting the error.
When I booted up my PC, I was greeted with a message to update my graphic card. I though my card might be out of dead so I went ahead to install. I'm using a Nvidia graphic card so it led me to their page. After updating I found a few problems like aero not working and some other problems with my screen. So I then downgraded my graphic card but nothing fixed it. Then I went to uninstall the update from add & remove. My computer was running but with a black screen. I went to hit enter and it restarted. After waiting for half and hour it still states windows is started. I turned it off and went to try a system restore. But system restore was not working. Tried booting up safe mode and got that error. So I went to boot with last known good configuration but it doesn't work. Booting normally now also give me error C0000135.
Please guide me through.

Answer:Win 7 32bit STOP: C0000135 The program can't start because %hs is missing.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/510785 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hi everyone,

I have a problem with my computer and it's stuck in a bootloop. It will go and then just suddenly go BSOD and then start again. The blue screen flashes right after the windows logo fades away. I don't know what's going on, as I haven't installed anything recently and it's a fairly new install of the OS. Startup Repair doesn't do anything. And I can't boot into safemode, it just restarts.

Can someone help?

Here are some similar problems:

http://forums.techguy.org/windows-7/1110910-windows-7-cant-start-because.html
http://forums.techguy.org/windows-7/1116819-stop-c0000135-program-cant-start.html

In one of the threads it asked to post the FRST and Search logs. So I'll post them here for you.

Thank you all very very much.
 

Answer:Stop C0000135 The program can't start because %hs is missing from your computer.

This is the FRST.exe
=========================
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 26-04-2015
Ran by SYSTEM on MININT-CB9G5JJ on 27-04-2015 13:16:08
Running from g:\
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [AmIcoSinglun64] => C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323584 2009-09-21] (Alcor Micro Corp.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1842472 2009-09-17] (Synaptics Incorporated)
HKLM\...\Run: [AtherosBtStack] => C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe [388608 2009-10-28] ()
HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1332296 2015-01-30] (Microsoft Corporation)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-06-29] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [Adobe AR... Read more

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I have an HP Pavilion DV7-6107TX Notebook , windows 7 system
I was installing a game than McAfee detected a malware and asked if I wanna delete it and I said yes than in the process it asked to restart the system to fully delete the malware , so I restarted the system while the game was still installing , than i got that blue screen with the error above ..
I started it again after a while and I got this screen..
I did not try ANYTHING , I'm freaking out
Please help ASAP ..

Answer:STOP: C0000135 The program can't start because %hs is missing Try reinstalling

Microsoft Community has a possible solution for this.

2 more replies
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Hi, i have this problem, i cannot boot into win7.
coming up with c135 %hs, i have seen other posts here about that, but it seems like it's induvidual solutions on all of them!
AVG is not installed, and i have run farbar recovery tool x64, but im not that good at reading that kind of stuff!
I used recovery console, and opened it with command prompt.
What to do?!
 
 
Mod Edit:  Removed FRST log, not allowed in this forum (FRST is used to negate malware issues) - Hamluis.

Answer:STOP: C0000135 The program can't start because %hs is missing. Try reinstalling

i think i have fixed it, was looking over the log, and saw that the winsrv.dll was missing, so i downloaded the dll file for win 7, put i on a USB flashdrive, and then used recovery tools, command promt, and copied it over to c:\windows\system32 and c:\windows\syswow64.
not to get my hopes up but i think it works!
downloaded the dll file from here http://originaldll.com/file/winsrv%20(2).dll/9470.html and then i renamed it to winsrv.dll

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Hey there,
a friend's ultrabook is showing a blank grey screen instead of the registration screen (Win7 64bit). Sometimes, it will try to reboot after some time, but I also managed to get a blue screen with an "STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program" error. Googling around, I understand that AVG Antivirus may be part of the problem, however, the last reported issues I found are from 2011 or earlier. Nevertheless, I tried renaming the AVG installation folder using a bootable stick with AVG rescue CD. It had no effect. Also, recovery points are not working for some reason.
I scanned with FRST64 and got the following output. Unfortunately, I have no knowledge of what could be causing the error, if anything. Any help would be highly appreciated.
 
Best regards,
Niklas
 
FRST.txt log:
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 19-05-2015
Ran by SYSTEM on MININT-LAQTJK3 on 19-05-2015 23:04:39
Running from E:\
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: Englisch (USA)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ======... Read more

Answer:"STOP: C0000135 The program can't start because %hs is missing." error

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/576726 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hello, I was running a system restore on my Windows 7 laptop and when it restarting, it brought this message up. It also comes up when I try to start in safe mode. I found a topic on this forum from someone with the same problem, and I ran the FarBar recovery tool. Below are the logs.  Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-10-2013Ran by SYSTEM on MININT-BP689O7 on 15-10-2013 14:51:57Running from G:\Windows 7 Home Premium (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7982112 2009-07-28] (Realtek Semiconductor)HKLM\...\Run: [Acer ePower Management] - C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [822816 2009-10-29] (Acer Incorporated)HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1808168 2009-06-18] (Synaptics Incorporated)HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [1356240 2013-06-20] (Microsoft Corporation)HKLM\...\Run: [LXCFCATS] - rundll32 C:\Windows\system32\spool\DRIVERS\x64\3\LXCFtime.dll,RunDLLEntryHKLM\...\RunOnce: [*Restore] - C:\Windows\System32\rstrui.exe /runonce [296960 2010-11-20] (Microsoft Corporation)HKLM-x32\...\Runon... Read more

Answer:STOP: C0000135 The program canít start because %hs is missing. Try reinstalling

Hello hheyh222 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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Please help me. Whenever i turn on my computer (HP Pavilion p7-1047c) a blue screen comes on telling me "STOP: C0000135 The program can't start becuase %hs is missing from your computer. Try reinstalling program to fix this problem." I attached the FRST.txt file that FRST64.exe gave me. Please help me resolve my problem.
 

Answer:STOP:c0000135 The program can't start because %hs is missing from your computer.

Welcome to MajorGeeks, mr3t

Boot to System Recovery Options and run FRST again.
Type the below bolded text in the edit box after "Search:".

user32.dll

Then click the Search button.

It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
 

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Hello all,
 
This is the first time I have ever asked for help on an online forum, in most cases I have been able to fix the problem myself, however on this occasion I am completely flummoxed.
My computer in stuck in a loop boot cycle. If I disable the loop boot option thingy that is located by pressing F8 the following blue screen and message is displayed: "
STOP: C0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix the problem”
I have absolutely no idea what has caused this problem and it is a first for me. I have read of many other people on the Internet having the same problem, it is often associated AVG antivirus. I can confirm that I have never had this software installed on my computer.
 
Please see the following link. This would link refers to a thread closed that describes my problem to the letter and also offered a fix, would have similar fix to this be needed for my computer?
http://www.bleepingcomputer.com/forums/t/444580/stop-c0000135-the-program-cant-start-because-hs-is-missing-try-resintalling-the-program/
 
Approximately 2 weeks ago I cloned the hard drive that is now not working. I connected the the clone drive to my PC and showing off be booted up with no problems. Then I proceeded to copy over my emails and their contents of the desktop from a nonworking drive to the working drive. I then uninstalled the Acronis which is completely random I know. It’s not a program that I&... Read more

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I have a system running Windows 7 x64 that had a failing hard drive. I took an image of the drive which did complete and pushed it to a new drive. After re-installing the new HDD it comes up with the BSOD STOP:c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.
 
I don't want to do a full Windows install since it is for a business system that has a ton of software installed.
 
I ran an older version of FRST since, for some reason, the 64-bit one on bleepingcomputer says it isn't a valid win x86 application. The following is the log from the system. Thank you in advance for any help or advice.
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-11-2013 (ATTENTION: ====> FRST version is 307 days old and could be outdated)
Ran by SYSTEM on MININT-3V2HN23 on 27-09-2014 13:11:03
Running from F:\
Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [HotKeysCmds] - "C:\Windows\system32\hkcmd.exe"
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13662936 2013-10-23] (Realtek Semiconductor)
HKLM\...\Run: [IAStorIcon] - C:\Progra... Read more

Answer:BSOD STOP: C0000135 The program can't start because %hs is missing

Hi there,Start your computer in the System Recovery Options again and open FRST.Write the following text into the Search: textbox:winsrv.dllClick on the Search File(s) button.When the search is finished a log file (Search.txt) is save on your flash drive.Copy and paste it in your next reply.

13 more replies
Relevance 93.09%

Windows Update was at 26% after a restart then the power was lost on the this Alienware M18 laptop.

Now when starting up I get Blue Screen of Death and message:

STOP: C0000135 The program can't start because %hs is missing

When I try starting up in Safemode it gets to aswrvt.sys then after 15 seconds goes to the above BSOD

Last known good doesn't help.

Windows Startup repair didn't manage to do anything.

I have used the Farbar tool and this is the output. I don't appear to have any
restore points (I recall making one though) Is there anything I might try before making my data safe and resinstalling Windows and everything else please? Thanks


for any advice:

Answer:Windows 7: STOP: C0000135 The program can't start because %hs is missing

If you have a Windows disc, you can boot from that and do a repair.
FRST indicates there is a few necessary files missing it cannot automatically repair.
aswrvt.sys is an Avast component, and I have seen it prevent systems from booting before, unfortunately there is no way to disable or remove it without first booting in to Safe Mode.

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Hi, I'm helping a friend fix his computer. I'm usually the go to guy when friends need help with their computers. I can usually remove things when I'm able to log into the computer and figure out what's wrong. But my friend tried to do it all on his own and messed up I guess. So I'm taking over. Since he did it all on his own. I'm unable to determine what is going on with his computer since it won't boot into windows.I researched the error message. It looks like it's caused by a fake antivirus program. There is a fix where you change a registry value from "consrv" to "winsrv" but in this case, nothing needed changing. It was how it was supposed to be. I found it odd that the directions said to look into "controlset001" and "controlset002" but the computer only has "controlset001".I'm out of ideas. It looks like I'll just have to do a clean install.Here's a log from FRSTZ64.Scan result of Farbar Recovery Scan Tool Version: 22-04-2012
Ran by SYSTEM at 23-04-2012 09:17:37
Running from I:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [M-Audio Taskbar Icon] "C:\Windows\system32\M-AudioTaskBarIcon.exe" [798728 2010-12-07] (Avid Technology, Inc.)
HKLM-x32\...\Run: [HDAudDeck] "C: ... Read more

Answer:stop: c0000135 the program can't start because %hs is missing from your computer

Hi DXN3585,

Welcome to the forum.

Please let me know if you have done anything after posting the topic and if you still need assistance.

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Hello
 
First time post; hope i have everything needed.  I have ran the farbar utility and attached the log file.  Hoping for some assistance.
 
I have read the below link and verified that the consrv variable is NOT set:
http://travis.sarbin.net/2011/11/28/stop-c0000135-the-program-cant-start-because-hs-is-missing-try-reinstalling-the-program-to-fix-this-problem/
 
Thanks!

Answer:Win 7 32bit STOP: C0000135 The program can't start because %hs is missing.

Hello jgrant07 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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Hello,

So I got the S.M.A.R.T. HDD trojan program. I tried recovering to restore point before. After that, windows wouldn't boot.

The blue screen I got said the STOP: C0000135 the program can't start because %h is missing message. So searching the forums. It took me a while to be able to run FRST64.exe since literally nothing would boot. If I tried to Start Windows normally, it would just restart (or give me that message). If I tried to use the Recovery Options, it would freeze at "Windows is loading files." So I was finally able to track down a Windows 7 x64 CD.

I have a Windows 7 x64 Home Premium. I have attached the FRST.txt file... any help would be amazingly and gratefully appreciated.

Once I am (hopefully) able to boot Windows, I'll go through the steps in the tutorial on the site to get rid of the S.M.A.R.T. HDD for good... Also - any tips to best avoid these? I have had Malware Bytes on my computer previously...

Answer:Windows 7: STOP: C0000135 the program can't start because %hs is missing

HiPlease do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
script removed
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST64 and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Now restart, let it boot normally and tell me how it went.NEXTRefer to the ComboFix User's Guide Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here
Double click on ComboFix.exe & follow the prompts.Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's r... Read more

19 more replies
Relevance 93.09%

Hello all,
This is the first time I have ever asked for help on an online forum, in most cases I have been able to fix the problem myself, however on this occasion I am completely flummoxed.
My computer in stuck in a loop boot cycle. If I disable the loop boot option thingy that is located by pressing F8 the following blue screen and message is displayed: "
STOP: C0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix the problemĒ
I have absolutely no idea what has caused this problem and it is a first for me. I have read of many other people on the Internet having the same problem, it is often associated AVG antivirus. I can confirm that I have never had this software installed on my computer.
Please see the following link. This would link refers to a thread closed that describes my problem to the letter and also offered a fix, would have similar fix to this be needed for my computer?
http://forums.techguy.org/windows-7/1110910-windows-7-cant-start-because.html
Approximately 2 weeks ago I cloned the hard drive that is now not working. I connected the the clone drive to my PC and showing off be booted up with no problems. Then I proceeded to copy over my emails and their contents of the desktop from a nonworking drive to the working drive. I then uninstalled the Acronis which is completely random I know. Itís not a program that Iíve ever used and just didnít want on my PC any more. After a reboot I then got... Read more

Answer:Stop C0000135 The program can't start because %hs is missing from your computer.

16 more replies
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Happened while trying to remove Smart HDD Rouge Malware.
Not even Safe mode will boot.
Heres a log of FRST64

Scan result of Farbar Recovery Scan Tool Version: 22-04-2012
Ran by SYSTEM at 25-04-2012 00:08:22
Running from H:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [167960 2011-01-20] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [391704 2011-01-20] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [418328 2011-01-20] (Intel Corporation)
HKLM\...\Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray [1933584 2011-01-05] (Intel® Corporation)
HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-02-14] (IDT, Inc.)
HKLM\...\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe [569200 2011-02-18] (Alps Electric Co., Ltd.)
HKLM\...\Run: [MRT] "C:\Windows\system32\MRT.exe" /R [57249312 2012-03-29] (Microsoft Corporation)
HKLM-x32\...\Run: [] [x]
HKLM-x32\...\Run: [dplaysvr] C:\Windows\system32\config\systempro... Read more

Answer:Yet another STOP: C0000135 The program can't start because %hs is missing. Problem....

Hello sttacos!!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete the copy that... Read more

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Trying to fix a friend's laptop. I just need to get the computer to boot, salvage the important, irreplaceable files, then she's getting rid of it. It gives me the error "stop: c0000135 the program can't start because %hs is missing from your computer" when I try to boot into safe mode. I've seen that the issue has already appeared a number of times, so I've followed similar paths as them. I have the FRST64.exe results, and I just need to know what to add to the the fixlist.txt.

Here are the results:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-09-2012
Ran by SYSTEM at 28-09-2012 16:49:12
Running from G:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [305664 2009-01-22] (Alps Electric Co., Ltd.)
HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [444416 2009-06-28] (IDT, Inc.)
HKLM\...\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe [4968960 2009-07-16] (Dell Inc.)
HKLM\...\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe [3180624 2009-07-02] (Dell Inc.)
HKLM\...\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manag... Read more

Answer:stop: c0000135 the program can't start because %hs is missing from your computer.

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

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sorry in advice for my english, i'm italian and my english is terrible... just 5 days ago i installed avg and a few day after pc wont go after boot win logo after that blue screen with stop: c0000135 the program can't start because %hs is missing from your computer
a very big thank you in advice and a big hug from milan!!!!!
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 22-09-2012
Ran by SYSTEM at 22-09-2012 22:52:35
Running from L:\
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [BeatsOSDApp] C:\Program Files\IDT\WDM\beats64.exe [37888 2010-10-20] (Hewlett-Packard )
HKLM\...\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [835072 2011-01-26] (IDT, Inc.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [499608 2011-03-15] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [54576 2008-12-08] (Hewlett-Packard)
HKLM-x32\...\Run... Read more

Answer:stop: c0000135 the program can't start because %hs is missing from your computer

Hello patippa,Welcome to the forum.The log is not complete. Please post the rest of the log from here:Partitions of Disk 0:===============

33 more replies
Relevance 93.09%

Hi,

Recently got infected with a Trojan which AVG was able to "remove." Unfortunately after it did its removal my computer will not boot instead blue screens on startup. I have already tried disabling AVG and have attempted to diagnose the boot error but have been unsuccessful. I have already ran sfc /scannow but this returned no fixes.

Thanks,

Answer:stop: c0000135 the program can't start because %hs is missing from your computer

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At t... Read more

20 more replies
Relevance 93.09%

Running Windows 7 Pro (64-bit). Suspected malware, I can't boot because I get the following error: STOP: C0000135 The program can't start because %hs is missing. FRST64 Log is below:Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-08-2014Ran by SYSTEM on MININT-GDN13DB on 12-08-2014 19:54:24Running from G:\Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)Internet Explorer Version 9Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.The only official download link for FRST:Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/Download link from any site other than Bleeping Computer is unpermitted or outdated.See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ==================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [] => [X]HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [566696 2011-03-02] (TOSHIBA Corporation)HKLM\...\Run: [HSON] => C:\Program Files\TOSHIBA\TBS\HSON.exe [296824 2010-09-25... Read more

Answer:Win7 STOP: C0000135 The program can't start because %hs is missing

Hello hught78 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

16 more replies
Relevance 93.09%

stop: c0000135 the program can't start because %hs is missing from your computer.

Doing this from my phone so bear w me. I used a combo of rkill superantispyware malwarebytes and eset32. Apparently i was gonna reboot in safe mode and rkill was gonna unhide any virus but when i went 2 shutdown it said a prog was preventing it but the box was empty, i pressed force shutdown button thinking it was a virus reinstalling itself. Then the shutting down process was taking a long time which it usually doesnt so i left the room came back and got the error on the title. Googled it but the solutions had 2 do w avg and consvr which i dotn have heres the kicker: in recovery console cmd i ran notepad and looked @ drives and theres a x: boot drive thar is 28.7 mb free out of 31.1mb and console is running out of x:\windows\system32
Dont have restore dont and dont want 2 reformat. Hete is frst:

Scan result of Farbar Recovery Scan Tool Version: 05-05-2012 01
Ran by SYSTEM at 05-05-2012 09:49:31
Running from E:\
Windows 7 Ultimate Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7883296 2009-06-24] (Realtek Semiconductor)
HKLM\...\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE [x]
HKLM\...\Run: [Bluetooth Connection Assistant] LBTWI... Read more

Answer:stop: c0000135 the program can't start because %hs is missing from your computer.

Took me forever and several tries. Sorry if I created several topics by mistake post taxed cell memory

6 more replies
Relevance 92.22%
Answer:STOP: C0000135 The program can't start becuase %hs is missing from your computer

See http://www.sevenforums.com/bsod-help-support/128354-hs-missing.html AND http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/stop-c0000135-the-program-cant-start-because-hs-is/d3c4c688-429d-4ef1-893d-11cdd9919cde AND http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=186893 .
 
Louis

1 more replies
Relevance 92.22%

Help! Today I logged on to my computer, all was fine until i decided to restart my computer because it was freezing up a bit. After the restart however, my desktop began to freeze after login. I rebooted and tried to to a system restore. That didn't work either. After a bit of system restoring and fixing start up, i got a blue screen saying "Stop:C0000135 The program can't start because %hs is missing from your computer." Now I can't even get to the login screen at all. It's the exact same problem as this: http://forums.techguy.org/windows-7/1110910-windows-7-cant-start-because.html

I also have a Dell Inspiron just like him, but mine is 32 bit where my problem lies. Please help!
 

Answer:Solved: Stop:C0000135 The program can't start because %hs is missing from your comput

nvm solved
 

1 more replies
Relevance 92.22%

Hi all!
 
I am trying to fix a clients machine that came into my shop with the above Blue Screen Error.  I have done tons of research.  This is not the AVG problem.  I am also not sure if it has to do with a virus removal because the customer said nothing about it when they brought in the machine.  It's an all in one touch screen HP with Windows 7.  Any help getting it diagnosed and fixed would be very much appreciated.
 
-Kevin

Answer:Blue Screen STOP:C0000135 The program can't start because %hs is missing.

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

9 more replies
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Can you plz help this is not my laptop Im scared i will post a FRST log by going into the cmd in boot options.

More replies
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Hey guys,

I have a windows 2008 R2 server that was cleaned of malware and upon reboot i'm getting
stop: c0000135 the program can't start because %hs is missing from your computer

I've tried the consrv registry fix to no avail. Right now I'm totally stuck.

Any ideas on how to generate a log file from the windows recovery console?

Answer:Windows 2008 R2 stop: c0000135 the program can't start because %hs is missing from your computer

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

2 more replies
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Hello,

I am having problems booting my Windows 7 64 bit PC and am receiving a blue screen with an error message "STOP: C0000135 The program can't start because %hs is missing". Before I received this message I had contracted a virus and was attempting to clean the PC by using Malwarbytes, then SuperAntivirus, TDSSKiller and Rkill. It was also necessary to run Unhide as all of my programs and Icons were not viewable. Unfortunately, I was still infected and decided to use ESET's online scan. After the scan and fix, I rebooted to the blue screen and error message above. I did search around the forum and found another instance of this problem happening. If it helps, here is the link: http://www.bleepingcomputer.com/forums/topic444580.html. I did try to fix the problem in Windows Recovery Console, but had no luck.

Any help would be greatly appreciated as my only alternative at this point is to reinstall.

Thanks again,

Answer:Windows 7 will not boot. Receiving error "STOP: C0000135 The program can't start because %hs is missing"

Hello and to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

17 more replies
Relevance 80.91%

Hi, first, sorry for my english... i have this error i have tried all, i have seen some people using the  FRST scan so if someome know what i have to do please help, i use windows 7 64bit and the pc is practically new (4 weeks)

Answer:ERROR: STOP: c0000135 the program can't start...

Hi xxHunterXX, can you please tell me more. When does this happen? Are there any symptoms? Also please provide some info about your computer buy running the following
 
Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post
 
Please download MiniToolBox  , save it to your desktop and run it. Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size. Click Go and paste the content into your next post.

8 more replies
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Hello, I am getting a BSOD error on my laptop running Windows 7, stating "STOP: C0000135 Program cannot start %hs missing" -- I do not have the exact text of the error but it is the C0000135 and the %HS missing.

I downloaded frst64 and ran a scan, I have a frst.txt file.

I am hoping, can you *please* take a look at this and assist me? I have a performance this evening that I use this laptop for, and all my data is there! I am in a panic.
 FRST.txt   28.85KB
  6 downloads

Answer:Win 7 - STOP: C0000135 Program cannot start %HS BSOD error - please help

Hello zargon33,

Welcome to this forum.

Please tell me if you have still the issue.

2 more replies
Relevance 79.46%

Hello,
I recently installed Avast and performed a boot up scan. I canceled the scan and tried rebooting my computer but it always restarts at the windows logo. I cant get into safe mode either. I've researched this error and saw that I had to do an FRST scan. I've attached it below. Any help would be greatly appreciated.

Answer:C0000135 the program can't start because %hs is missing

HiPlease do the following:Download the enclosed file: Save it next to FRST64 on the USB drive.Run FRST64 as you did before, except that this time click on the Fix button and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Attempt to boot in Normal Mode. If you are able to do so, please run the following:Refer to the ComboFix User's Guide Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here
Double click on ComboFix.exe & follow the prompts.Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

---------------------------------------------------------------------------------------------
Ensure your AntiVirus and AntiSpyware applications are re-enabled.

---------------------------------------------------------------------------------------------NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please... Read more

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Hey guys, sisters system has been recently failing to boot. I'm assuming from some sort of trojan/virus/malware that malwarebytes deleted, and is causing the system to try to load files that don't exist.
 
Here's the logs f rom FRST

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-11-2014
Ran by SYSTEM on MININT-B7DHVL0 on 10-11-2014 19:18:30
Running from G:\
Platform: Windows 7 Home Premium (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12452456 2012-02-21] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_Dolby] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1158248 2012-02-08] (Realtek Semiconductor)
HKLM\...\Run: [AtherosBtStack] => C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe [1021056 2012-03-08] (Atheros Commnucations)
HKLM\...\Run: [AthBtTray] => C:\Program Files (x86)\Bluetooth Suite\AthBtTray... Read more

Answer:C0000135 The program can't start because %hs is missing

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/555624 <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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