Computer Support Forum

Restart loop: Windows has encountered a critical problem and will restart in one minute

Question: Restart loop: Windows has encountered a critical problem and will restart in one minute

I've got a problem. This laptop starts over after reboot, within 2 minutes. Gets the error: Windows has encountered a critical problem and will restart in one minute.

MS Security Essentials thinks it has SIREFIR. But wont clean. I cant get MALWAREBYTES to run.

Would hate to reinstall... Attached is FRST log.

What's my next step?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 11:22:11
Running from F:\
Windows 7 Enterprise (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-23] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2011-10-06] (Apple Inc.)
HKLM\...\Run: [] [x]
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-05-30] (Apple Inc.)
HKU\Project 9\...\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe [59240 2012-02-23] (Apple Inc.)
HKU\Project 9\...\Run: [AC_RemoteMediaSync] "C:\Program Files\NuVo\Music Port Sync\bin\FX2_0\Autonomic.Synchronization.App.exe" -autorun [65536 2012-01-26] (Autonomic Controls)
HKU\Project 9\...\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{CC79500B-8BE4-4863-BDE6-A87A56FB8F6C}: [NameServer]10.177.0.34 10.180.12.172
Startup: C:\Users\All Users\Start Menu\Programs\Startup\DWACS.lnk
ShortcutTarget: DWACS.lnk -> C:\Program Files\ACS\ACS_Launcher.exe ()

================================ Services (Whitelisted) ==================

3 CATmobile; "C:\Program Files\T-Mobile\webConnect Manager\conappssvc.exe" /n "CATmobile" [118784 2010-12-22] (SmithMicro Inc.)
2 eventlog; C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted [20992 2009-07-13] (Microsoft Corporation)
2 HPM1210RcvFaxSrvc; C:\Program Files\HP\HP LaserJet M1210 MFP Series\ReceiveFaxUtility.exe [247352 2010-05-11] (HP)
3 TMobileRcAppSvc; "C:\Program Files\T-Mobile\webConnect Manager\RcAppSvc.exe" /n "TMobileRcAppSvc" [114688 2010-12-22] (SmithMicro Inc.)
2 MsMpSvc; "c:\Program Files\Microsoft Security Client\MsMpEng.exe" [x]
3 NisSrv; "c:\Program Files\Microsoft Security Client\NisSrv.exe" [x]

========================== Drivers (Whitelisted) =============

3 AgereSoftModem; C:\Windows\System32\DRIVERS\AGRSM.sys [1035776 2009-07-13] (LSI Corp)
3 ewusbnet; C:\Windows\System32\DRIVERS\ewusbnet.sys [208896 2010-08-31] (Huawei Technologies Co., Ltd.)
3 ew_hwusbdev; C:\Windows\System32\DRIVERS\ew_hwusbdev.sys [102784 2010-07-27] (Huawei Technologies Co., Ltd.)
3 ew_usbenumfilter; C:\Windows\System32\DRIVERS\ew_usbenumfilter.sys [11136 2010-03-20] (Huawei Technologies Co., Ltd.)
3 FTDIBUS; C:\Windows\System32\drivers\ftdibus.sys [57800 2009-12-10] (FTDI Ltd.)
3 FTSER2K; C:\Windows\System32\drivers\ftser2k.sys [73096 2011-03-18] (FTDI Ltd.)
3 FUJ02E3; C:\Windows\System32\DRIVERS\FUJ02E3.sys [4864 2004-01-18] (FUJITSU LIMITED)
3 HTCAND32; C:\Windows\System32\Drivers\ANDROIDUSB.sys [25088 2009-10-26] (HTC, Corporation)
3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [40776 2012-07-23] (Malwarebytes Corporation)
0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [171064 2012-03-20] (Microsoft Corporation)
3 Netaapl; C:\Windows\System32\DRIVERS\netaapl.sys [18432 2011-05-10] (Apple Inc.)
3 PCTINDIS5; \??\C:\Windows\system32\PCTINDIS5.SYS [32408 2010-12-22] (Smith Micro Inc.)
3 tmobile_mf691_dc_enum; C:\Windows\System32\DRIVERS\tmobile_mf691_dc_enum.sys [61952 2010-04-09] (T-Mobile)
3 Synth3dVsc; C:\Windows\System32\drivers\synth3dvsc.sys [x]
3 tsusbhub; C:\Windows\System32\drivers\tsusbhub.sys [x]
3 VGPU; C:\Windows\System32\drivers\rdvgkmd.sys [x]

========================== NetSvcs (Whitelisted) ===========
============ One Month Created Files and Folders ==============

2012-07-25 11:21 - 2012-07-25 11:22 - 00000000 ____D C:\FRST
2012-07-24 13:38 - 2012-07-24 13:38 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\icqyenqf.sys
2012-07-24 06:58 - 2012-07-24 13:13 - 00000000 ___AD C:\Kaspersky Rescue Disk 10.0
2012-07-23 21:27 - 2012-07-23 21:27 - 00000055 ____A C:\Users\Project 9\AppData\Roaming\mbam.context.scan
2012-07-23 21:19 - 2012-07-23 21:27 - 00040776 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbamswissarmy.sys
2012-07-23 16:00 - 2012-07-23 16:00 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\csvoztvh.sys
2012-07-23 14:10 - 2012-07-23 14:10 - 00000000 ___AD C:\.Trash-999
2012-07-23 13:15 - 2012-07-23 13:15 - 00001067 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2012-07-23 13:15 - 2012-07-03 12:46 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2012-07-17 17:26 - 2012-07-17 17:26 - 00000000 ____D C:\Program Files\Microsoft Security Client
2012-07-17 17:01 - 2012-07-17 17:02 - 00000000 ____D C:\Users\Project 9\AppData\Roaming\PCPro
2012-07-17 17:01 - 2012-07-17 17:01 - 04272440 ____A (PC Cleaners) C:\Windows\uninst.exe
2012-07-17 17:01 - 2012-07-17 17:01 - 00000938 ____A C:\Users\Project 9\Desktop\PC Cleaner Pro.lnk
2012-07-17 17:01 - 2012-07-17 17:01 - 00000000 ____D C:\Users\All Users\PC1Data
2012-07-12 19:08 - 2012-07-12 19:08 - 10288512 ____A (Microsoft Corporation) C:\Users\Project 9\Downloads\mseinstall.exe
2012-07-12 19:02 - 2012-07-12 19:01 - 00476936 ____A (Sun Microsystems, Inc.) C:\Windows\System32\npdeployJava1.dll
2012-07-12 19:02 - 2012-07-12 19:01 - 00157448 ____A (Sun Microsystems, Inc.) C:\Windows\System32\javaws.exe
2012-07-12 19:02 - 2012-07-12 19:01 - 00149256 ____A (Sun Microsystems, Inc.) C:\Windows\System32\javaw.exe
2012-07-12 19:02 - 2012-07-12 19:01 - 00149256 ____A (Sun Microsystems, Inc.) C:\Windows\System32\java.exe
2012-07-12 18:50 - 2012-06-02 01:07 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-07-12 18:50 - 2012-06-02 00:43 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-07-12 18:50 - 2012-06-02 00:33 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-07-12 18:50 - 2012-06-02 00:26 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-07-12 18:50 - 2012-06-02 00:25 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-07-12 18:50 - 2012-06-02 00:25 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-07-12 18:50 - 2012-06-02 00:23 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-07-12 18:50 - 2012-06-02 00:21 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-07-12 18:50 - 2012-06-02 00:20 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-07-12 18:50 - 2012-06-02 00:19 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-07-12 18:50 - 2012-06-02 00:19 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-07-12 18:50 - 2012-06-02 00:17 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-07-12 18:50 - 2012-06-02 00:16 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-07-12 18:50 - 2012-06-02 00:14 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-07-12 18:47 - 2012-07-12 18:47 - 00000118 ____A C:\Windows\System32\MRT.INI
2012-07-12 18:44 - 2012-07-12 18:44 - 00264310 ____A C:\Windows\msxml4-KB2721691-enu.LOG
2012-07-12 18:44 - 2012-06-11 18:40 - 02345984 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-07-12 17:52 - 2012-06-05 21:05 - 01390080 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-07-12 17:52 - 2012-06-05 21:05 - 01236992 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-07-12 17:52 - 2012-06-05 21:03 - 00805376 ____A (Microsoft Corporation) C:\Windows\System32\cdosys.dll
2012-07-12 17:52 - 2012-06-01 20:45 - 00134000 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecpkg.sys
2012-07-12 17:52 - 2012-06-01 20:45 - 00067440 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-07-12 17:52 - 2012-06-01 20:40 - 00369336 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\cng.sys
2012-07-12 17:52 - 2012-06-01 20:40 - 00225280 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-07-12 17:52 - 2012-06-01 20:39 - 00219136 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2012-07-12 17:52 - 2010-06-25 19:24 - 00002048 ____A (Microsoft Corporation) C:\Windows\System32\msxml3r.dll
2012-07-12 17:51 - 2012-06-08 20:41 - 12873728 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-07-09 14:37 - 2012-07-09 14:37 - 00000000 __SHD C:\Windows\System32\%APPDATA%
2012-07-07 08:27 - 2012-07-07 08:27 - 00000000 ____D C:\Users\All Users\McAfee
2012-07-01 22:49 - 2012-07-01 22:50 - 00008702 ____A C:\Users\Project 9\Desktop\Walden ISY Backup.zip
2012-06-25 16:18 - 2012-06-02 14:19 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-25 16:18 - 2012-06-02 14:19 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-25 16:18 - 2012-06-02 14:19 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-25 16:18 - 2012-06-02 14:19 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-25 16:18 - 2012-06-02 14:19 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-25 16:18 - 2012-06-02 14:12 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-25 16:18 - 2012-06-02 14:12 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-25 16:17 - 2012-06-02 14:19 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-25 16:17 - 2012-06-02 14:12 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-06-25 15:04 - 2012-06-25 15:04 - 01394248 ____A (Microsoft Corporation) C:\Windows\System32\msxml4.dll

============ 3 Months Modified Files ========================

2012-07-24 20:32 - 2009-07-13 20:53 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-07-24 20:32 - 2009-07-13 20:39 - 00052876 ____A C:\Windows\setupact.log
2012-07-24 20:21 - 2012-05-31 17:38 - 00000386 ____A C:\Windows\Tasks\FreeFileViewerUpdateChecker.job
2012-07-24 20:21 - 2011-05-04 15:28 - 00000888 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2012-07-24 13:38 - 2012-07-24 13:38 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\icqyenqf.sys
2012-07-24 13:15 - 2012-05-31 17:36 - 00000276 ____A C:\Windows\Tasks\RGames Updater.job
2012-07-24 13:15 - 2012-04-02 15:56 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2012-07-24 13:15 - 2011-05-04 15:28 - 00000892 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2012-07-24 13:13 - 2009-07-13 15:11 - 00259072 ____A (Microsoft Corporation) C:\Windows\System32\services.exe
2012-07-23 21:27 - 2012-07-23 21:27 - 00000055 ____A C:\Users\Project 9\AppData\Roaming\mbam.context.scan
2012-07-23 21:27 - 2012-07-23 21:19 - 00040776 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbamswissarmy.sys
2012-07-23 16:00 - 2012-07-23 16:00 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\csvoztvh.sys
2012-07-23 13:15 - 2012-07-23 13:15 - 00001067 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2012-07-23 13:14 - 2009-07-13 20:34 - 00015168 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2012-07-23 13:14 - 2009-07-13 20:34 - 00015168 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2012-07-23 13:12 - 2011-04-27 20:35 - 00760216 ____A C:\Windows\System32\PerfStringBackup.INI
2012-07-23 13:11 - 2011-04-27 20:10 - 01956938 ____A C:\Windows\WindowsUpdate.log
2012-07-17 17:27 - 2011-04-28 08:34 - 00001945 ____A C:\Windows\epplauncher.mif
2012-07-17 17:01 - 2012-07-17 17:01 - 04272440 ____A (PC Cleaners) C:\Windows\uninst.exe
2012-07-17 17:01 - 2012-07-17 17:01 - 00000938 ____A C:\Users\Project 9\Desktop\PC Cleaner Pro.lnk
2012-07-16 13:11 - 2011-04-28 09:01 - 00000334 ____A C:\Windows\Tasks\NV-I8G and NV-E6G Configurator Updates.job
2012-07-13 13:43 - 2012-01-17 14:14 - 00000322 ____A C:\Windows\Tasks\Regwork.job
2012-07-12 19:08 - 2012-07-12 19:08 - 10288512 ____A (Microsoft Corporation) C:\Users\Project 9\Downloads\mseinstall.exe
2012-07-12 19:01 - 2012-07-12 19:02 - 00476936 ____A (Sun Microsystems, Inc.) C:\Windows\System32\npdeployJava1.dll
2012-07-12 19:01 - 2012-07-12 19:02 - 00157448 ____A (Sun Microsystems, Inc.) C:\Windows\System32\javaws.exe
2012-07-12 19:01 - 2012-07-12 19:02 - 00149256 ____A (Sun Microsystems, Inc.) C:\Windows\System32\javaw.exe
2012-07-12 19:01 - 2012-07-12 19:02 - 00149256 ____A (Sun Microsystems, Inc.) C:\Windows\System32\java.exe
2012-07-12 19:01 - 2011-06-18 15:58 - 00472840 ____A (Sun Microsystems, Inc.) C:\Windows\System32\deployJava1.dll
2012-07-12 18:56 - 2009-07-13 20:33 - 00409784 ____A C:\Windows\System32\FNTCACHE.DAT
2012-07-12 18:49 - 2009-07-13 18:04 - 00000478 ____A C:\Windows\win.ini
2012-07-12 18:47 - 2012-07-12 18:47 - 00000118 ____A C:\Windows\System32\MRT.INI
2012-07-12 18:44 - 2012-07-12 18:44 - 00264310 ____A C:\Windows\msxml4-KB2721691-enu.LOG
2012-07-12 18:44 - 2011-04-28 00:19 - 57442464 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
2012-07-12 17:46 - 2012-04-02 15:56 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2012-07-12 17:46 - 2011-06-12 08:47 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2012-07-06 13:36 - 2011-05-03 15:03 - 10024960 ____A C:\Users\Project 9\Desktop\Laing Media 2011.rti
2012-07-03 12:46 - 2012-07-23 13:15 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2012-07-01 22:50 - 2012-07-01 22:49 - 00008702 ____A C:\Users\Project 9\Desktop\Walden ISY Backup.zip
2012-06-25 15:04 - 2012-06-25 15:04 - 01394248 ____A (Microsoft Corporation) C:\Windows\System32\msxml4.dll
2012-06-22 11:29 - 2012-06-22 11:29 - 00001437 ____A C:\Users\Public\Desktop\NV-I8G and NV-E6G Configurator.lnk
2012-06-22 11:15 - 2012-06-22 11:15 - 00001895 ____A C:\Users\Public\Desktop\Tux of Math Command.lnk
2012-06-22 11:03 - 2011-04-27 21:16 - 00040488 ____A C:\Windows\PFRO.log
2012-06-19 11:13 - 2012-06-19 11:13 - 00050653 ____A C:\Users\Project 9\Downloads\FSReset_64bit.zip
2012-06-14 22:32 - 2012-06-14 22:32 - 00001753 ____A C:\Users\Public\Desktop\iTunes.lnk
2012-06-11 18:40 - 2012-07-12 18:44 - 02345984 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-06-09 09:43 - 2012-06-09 09:43 - 00002005 ____A C:\Users\Public\Desktop\IC-80 Programmer.lnk
2012-06-09 09:43 - 2011-04-28 07:42 - 00170512 ____A C:\Windows\DPINST.LOG
2012-06-08 20:41 - 2012-07-12 17:51 - 12873728 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-06-05 21:05 - 2012-07-12 17:52 - 01390080 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-06-05 21:05 - 2012-07-12 17:52 - 01236992 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-06-05 21:03 - 2012-07-12 17:52 - 00805376 ____A (Microsoft Corporation) C:\Windows\System32\cdosys.dll
2012-06-02 14:19 - 2012-06-25 16:18 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-02 14:19 - 2012-06-25 16:18 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-02 14:19 - 2012-06-25 16:18 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-02 14:19 - 2012-06-25 16:18 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-02 14:19 - 2012-06-25 16:18 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-02 14:19 - 2012-06-25 16:17 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-02 14:12 - 2012-06-25 16:18 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-02 14:12 - 2012-06-25 16:18 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-02 14:12 - 2012-06-25 16:17 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-06-02 01:07 - 2012-07-12 18:50 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-06-02 00:43 - 2012-07-12 18:50 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-06-02 00:33 - 2012-07-12 18:50 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-06-02 00:26 - 2012-07-12 18:50 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-06-02 00:25 - 2012-07-12 18:50 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-06-02 00:25 - 2012-07-12 18:50 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-06-02 00:23 - 2012-07-12 18:50 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-06-02 00:21 - 2012-07-12 18:50 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-06-02 00:20 - 2012-07-12 18:50 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-06-02 00:19 - 2012-07-12 18:50 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-06-02 00:19 - 2012-07-12 18:50 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-06-02 00:17 - 2012-07-12 18:50 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-06-02 00:16 - 2012-07-12 18:50 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-06-02 00:14 - 2012-07-12 18:50 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-06-01 20:45 - 2012-07-12 17:52 - 00134000 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecpkg.sys
2012-06-01 20:45 - 2012-07-12 17:52 - 00067440 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-06-01 20:40 - 2012-07-12 17:52 - 00369336 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\cng.sys
2012-06-01 20:40 - 2012-07-12 17:52 - 00225280 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-06-01 20:39 - 2012-07-12 17:52 - 00219136 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2012-05-31 19:50 - 2012-05-31 19:50 - 03159552 ____A C:\Users\Project 9\Downloads\HAPPY MELONS DAY!.pps
2012-05-31 17:37 - 2012-05-31 17:37 - 00001037 ____A C:\Users\Project 9\Desktop\FreeFileViewer.lnk
2012-05-31 14:28 - 2012-05-31 11:00 - 329116048 ____A (Macrovision Corporation) C:\Users\Project 9\Downloads\ID831Setup.exe
2012-05-21 17:18 - 2012-05-21 17:17 - 00007200 ____A C:\Users\Project 9\Desktop\Lotman Melhill New May 21,2012.zip
2012-05-19 18:21 - 2012-05-19 18:21 - 00065560 ____A C:\Users\Project 9\Downloads\NETGEAR_WNR3500L (1).cfg
2012-05-19 18:18 - 2012-05-19 18:18 - 00065560 ____A C:\Users\Project 9\Downloads\NETGEAR_WNR3500L.cfg
2012-05-15 14:39 - 2012-04-04 14:12 - 00013133 ____A C:\Users\Project 9\Desktop\Bryman-Backup.v3.1.17__Wed 2012.04.04 03.11.51 PM.zip
2012-05-15 12:45 - 2011-05-25 09:31 - 06751232 ____A C:\Users\Project 9\Documents\Lacy T3 REvised May 2011.rti
2012-05-09 16:50 - 2012-05-09 16:50 - 00000366 ____A C:\Users\Project 9\Desktop\Panasonic Pro Plasma.rtidriver - Shortcut.lnk
2012-05-09 15:06 - 2010-03-26 16:00 - 00012800 ____A C:\Users\Project 9\Desktop\Panasonic Pro Plasma.rtidriver
2012-05-09 15:05 - 2012-05-09 15:05 - 00004620 ____A C:\Users\Project 9\Desktop\Panasonic_Pro_Plasma.zip
2012-05-05 17:36 - 2012-05-05 17:36 - 02865664 ____A C:\Users\Project 9\Desktop\Leighton Merge 2012.rti
2012-04-30 20:44 - 2012-06-14 14:55 - 00164352 ____A (Microsoft Corporation) C:\Windows\System32\profsvc.dll
2012-04-27 20:41 - 2012-06-14 14:55 - 00919040 ____A (Microsoft Corporation) C:\Windows\System32\rdpcorets.dll
2012-04-27 19:17 - 2012-06-14 14:55 - 00183808 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\rdpwd.sys
ZeroAccess:
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\@
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\L
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\U
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\L\[email protected]
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\L\1afb2d56
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\L\201d3dde

ZeroAccess:
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\@
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\L
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}\U

========================= Known DLLs (Whitelisted) ============
========================= Bamital & volsnap Check ============

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe
[2009-07-13 15:11] - [2012-07-24 13:13] - 0259072 ____A (Microsoft Corporation) 21835BD18857B8BADD3858DE3B74F76C

C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

========================= Memory info ======================

Percentage of memory in use: 19%
Total physical RAM: 2037.87 MB
Available physical RAM: 1640.44 MB
Total Pagefile: 2037.87 MB
Available Pagefile: 1646.26 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.73 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:54.88 GB) (Free:3.41 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
2 Drive d: () (Fixed) (Total:1 GB) (Free:0.75 GB) NTFS
3 Drive e: (KRD10) (CDROM) (Total:0.26 GB) (Free:0 GB) CDFS
4 Drive f: (KINGSTON) (Removable) (Total:7.45 GB) (Free:0.03 GB) FAT32
5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 55 GB 6144 KB
Disk 1 Online 7634 MB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 54 GB 31 KB
Partition 2 Primary 1027 MB 54 GB

==================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C NTFS Partition 54 GB Healthy

==================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 D NTFS Partition 1027 MB Healthy

==================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 7634 MB 31 KB

==================================================================================

Disk: 1
Partition 1
Type : 0B
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 F KINGSTON FAT32 Removable 7634 MB Healthy

==================================================================================

==========================================================

Last Boot: 2012-07-01 12:27

======================= End Of Log ==========================

Relevance 100%
Preferred Solution: Restart loop: Windows has encountered a critical problem and will restart in one minute

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Restart loop: Windows has encountered a critical problem and will restart in one minute

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
HKLM\...\Run: [] [x]
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe
Click Search button and post the log it makes to your reply.Reboot Normally.

2 more replies
Relevance 110.78%

Shortly after starting up Windows7 I get the message "Windows Encountered a Crirical Problem and Will Restart in 1 Minute..." and then the PC restarts in 1 minute. It does the same thing in safe mode. It happens every time I start it up and leaves no time to run anything to stop a malware process like rkill and restarts before tdsskiller can complete a scan.I doubt there is any real hardware problem because it started happening just after installing software from the internet that is supposed to backup DVDs to a harddrive. I was also experiencing browser redirect problems before. If I can't cure the problem I will have to try to save any data I need by booting it into an OS on a live CD like some version of linux and then do a reinstall of Windows7. I'm hoping it doesn't come to that so if anybody can help it would be great.

Answer:Windows Encountered a Critical Problem and Will Restart in 1 Minute

Restart the PCPress F8 on bootupSelect REPAIR YOUR COMPUTERClick on REPAIROn the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptCan you get to this screen?If yesSelect System restoreIf you have restore point before you installed microsoft security essentials restore it or if you have restore point before you were infected would be fineif there are no restore pointsSelect command promptType notepad and press ENTERClick on FILE-OPENNow you should be able to see your DRIVESLet me know the DRIVE LETTER OF BOOT DRIVE good luck

31 more replies
Relevance 109.62%

Hello. I was just browsing the internet when all of a sudden a fake virus scanner came up (Antimalware Doctor) and started automatically scanning. After about 30 seconds or so of "scanning", I get a window popup saying "Windows has encountered a critical problem and will restart automatically in one minute." So I restarted the PC in Safe Mode, and I no longer get the message. If I do Safe Mode with Networking or a normal boot, I get the message. (Seems to be whenever I am connected to the internet) So naturally, I cannot download any software in time while connected to the internet before it reboots. However, I am on my laptop and am able to transfer files with a flash drive if needed. I have run SuperAntiSpyware and Malwarebytes and managed to get rid of the Antimalware Doctor, but I'm still having problems with "Windows has encountered a critical problem and will restart automatically in one minute." whenever my computer is connected to the internet. Here is my log:DDS (Ver_10-03-17.01) - NTFSx86 Run by Tricky at 2:46:28.40 on Sat 08/14/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2047.1479 [GMT -4:00]SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost... Read more

Answer:Windows has encountered a critical problem and will restart automatically in one minute.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other... Read more

2 more replies
Relevance 108.46%

I have a Dell inspiron 1525 and I get the "Windows has encountered a critical problem............" message and then the computer reboots. No time to run anything. The computer even reboots when at the login screen.
I have tried the F8 and get to "Repair Computer" and I get the "other user" screen. I click on this and then type in username and password and get the message "The specified domain does not exist or could not be contacted"
I cannot get past ths point to perform scans, etc.
This also happens in safe mode.

I have windows vista premium home edition
 

Answer:Vista - Windows has encountered a critical problem and will automatically restart in one minute

I am having the same problem as well. I have tried everything but nothing works yet for me
 

16 more replies
Relevance 107.3%

[Sirefef virus]Hi all.It looks like I've picked up a virus while browsing the internet (Drive-by infection). The computer was operating OK except last night I heard it playing a video talking about meryl streep (through the speakers) but there was no window open (a bit sus). Then when I checked this morning, I saw that System Centre essentials, Windows update, Firewall and whatever Windows Defender is now called have all been disabled (computer still functioning OK though...).I then tried to reinstall System Centre Essentials and now get a message every time I boot the computer saying "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work Now". This happens in Normal and Safe Mode.I'm not running a CD Drive emulator, and I'd love some suggestions on how to tackle this given my 1 minute window of opportunity when the computer boots.Thanks![Edit] Just tried rebooting my PC this morning, it looks like I have picked up the sirefef virus (or a variant) - the latest definitions from MSE picked it up. It's still doing the reboot every minute trick though, and the files keep reappearing after i "Clean" them.[Edit #2] I have used Kaspersky Rescue Disk 10 (http://support.kaspersky.com/viruses/rescuedisk/) to locate the original version of Services.exe in the winsxs folder and copy it back to the c:\windows\system32\ folder (after renaming the one sirefef put there) could have... Read more

Answer:Windows has encountered a critical problem and will restart automatically in one minute. Please save your work Now

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/460052 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

3 more replies
Relevance 102.66%

Hi. I have recently had a few problems with my laptop which is only a couple of months old. A few days ago I received numerous warnings about Trojan threats through Windows Defender. My AVG scanner is not working (looking into this) so I am not yet certain if there is a real threat on my computer.

Anyway, starting yesterday and continuing today, when starting my laptop, I receive an error message saying that there has been a 'critical error' and that the laptop will restart in 1 minute. This morning, I received this message 4 times in a row and only on my 5th restart did I not get the message.

I have no idea whether this error is linked to Trojan threats or anything else but it is very worrying for me, seeing as my laptop is new.

Any help or advice would be greatly appreciated.
Thanks.

Answer:'Windows has encountered a critical error and needs will restart in 1 minute'

hi your first stop should be in our security forum http://www.techsupportforum.com/f50/...lp-305963.html and let them check out your trojan issue if you still have issues once they have cleared up your malware problem please comeback and someone will try to assist

1 more replies
Relevance 102.66%

Windows has encountered a critical error and will restart in one minute?
my computer says this each time it is started in normal start-up mode. I recently got the Doctor Malware virus and I downloaded the anti malware software to get rid of it but i cant update it or even find out if it did anything because now every time i try to start up in normal mode i get the message "windows has encountered a critical error and will restart in one minute" and it restarts.
also, i've already tried a system restore
also, unfortunately, i cant even run safe mode with networking. so no internet.
i tried a couple registry cleaner. it seemed to find and fix a lot stuff but then when i restarted the computer and it still shut down right away.

Answer:Windows has encountered a critical error and will restart in one minute?

Try getting to safe mode and do the following:
Just turn on your computer with F8 pressed.

Choose Safe Mode option.

Logon using your Administrator level user.

Next, click Start > All Programs > Accessories > Run...

Type MSCONFIG and click OK.

Go to the SERVICES tab and search for Gbp Service.

Uncheck it and click OK.

Restart and see if the problem is gone.

2 more replies
Relevance 98.31%

Hi, I recently (foolishly) downloaded something, and shortly after, noticed that Microsoft Security Essentials had been shut off. When I tried to turn it back on, it told me that the service was missing. I performed a system restore, and now every time I turn on my computer, I am told that a critical error has occurred, and windows needs to restart. I am running Windows 7 64-bit. Thank you.

Answer:"Windows has encountered a critical error and needs to restart" loop

Restart the PCPress F8 on bootupSelect REPAIR YOUR COMPUTERClick on REPAIROn the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptCan you get to this screen?If yesSelect System restoreIf you have restore point before you installed microsoft security essentials restore it or if you have restore point before you were infected would be fine

32 more replies
Relevance 96.28%

I am constantly getting a critical error and the message pops up that the computer will restart in 1 minute. After searching the event Viewer, I have found these Errors
1 - Application error - Faulting application lsass.exe, version 6.0.6001.18000, time stamp 0x47918d7c, faulting module msvcrt.dll, version 7.0.6001.18000, time stamp 0x4791a727, exception code 0xc0000005, fault offset 0x0000a11d, process id 0x2b4, application start time 0x01c8e9511222e1a9.

2 - Wininit - A critical system process, C:\Windows\system32\lsass.exe, failed with status code 255. The machine must now be restarted.

I have an Acer Extensa 4620 with 2GB RAM, 120 GB HD Dual Core 1.46
Vista Home Premium Version 6.0 Build 6001: SP1

Any help would be greatly appreciated.

Thanks
Ken

Answer:Your Computer has encountered a Critical Error and will restart in 1 minute

have you scanned for spyware

17 more replies
Relevance 95.99%

My wife's lap top start to go to infinite restart with with encountered a critical error massage after she installed one adobe illustrator software it runs stable on on the safe mode but can't restore an old point or remove the software from the safe mode as it the explorer keep crashes each time I try to ope the add/remove tool from the control panel
 

Answer:Windows has encountered a critical error and will restart in one minute windows 7

Can you perform a factory restore?
 

3 more replies
Relevance 89.32%

Windows has encountered a critical problem and will restart automatically in one minute. Please save your work.

I get this error after logging on, it doesn't matter what account I log on as. Could be a domain or local account. Every time I get this error and it restarts. You can't boot up into safe mode, you get the same error. I tried F11 to boot to recovery and restore windows and it comes up with a black screen with a blinking cursor.
Now just earlier this week I had the exact same error on another PC and was able to F11 and restore windows.

These are both Lenovo PC's, the first one is brand new, the 2nd one has been used for awhile. Has anyone else had these issues? I've searched and it seems like everyone else has said it's a virus, I've ran a kaspersky bootable CD and it doesn't find anything. Also the first one I mentioned is a brand new PC, I doubt it would have received a virus within less than a day.. no one has hardly if at all used it.
IBM says it's a corrupt OS, every forum says it's a virus...
 

More replies
Relevance 88.45%

Hi, I am new to these forums and just today I encountered a strange error message "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." followed by "Services and Controller App has stopped working". This has only occured once but it was while I was playing Portal. I ran MalwareBytes and Norton but they have found nothing yet. I have run Farbar recovery scan tool and this is the log:
 
Scan result of Farbar Recovery Scan Tool
 
 
 
(FRST.txt) (x64) Version: 05-10-2014
Ran by SYSTEM on MINWINPC on 05-10-2014 15:14:13
Running from e:\
Platform: Windows Vista ™ Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1584184 2008-01-20] (Microsoft Corporation)
HKLM\...\Run: [Apoint] => C:\Program Files\DellTPad\Apoint.exe [272896 2008-08-25] (Alps Electric Co., Ltd.)
HKLM\... Read more

Answer:Windows has encountered a critical problem and will restart automatically in one

Greetings and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems sim... Read more

28 more replies
Relevance 88.45%

I have moved this thread over, as I felt it was a different issue.

Previous thread - Most of the main services will not start?

I'm running win 7 Ultimate 32 Bit, which has been fine up to a few days ago when on start up reaching the desktop I started getting a window saying "Windows has encountered a critical problem and will restart automatically in one minute." it would then restart and continually loop this way.

I booted to safe mode and had no restart message, so was able to run a virus scan using Microsoft security essentials, however if I booted to safe mode with networking the restart window would show again.

I have looked for the Gbp Service, which I was advised might be causing the problem, but cannot find this in services running.

However, I have found that by discounting the internet, the restart issue does not show, but as soon as I connect to the internet, it pops up and the system restarts.

Does this indicate a virus or trojen of some kind?

Any suggestion how I stop this, as I cannot run a up to date antivirus program without being connected to the internet to get the latest updates?

Happy.

Answer:Windows has encountered a critical problem and will restart automatic

Do you have a restore point before the problem began ... a repair install may be the way to go as well....

5 more replies
Relevance 84.97%

Hi!

I got a bad infection wich causes my pc to reboot every minute.
Booted on command prompt so I got these log.

Any help much appreciated!
Thanks!

Farbar Recovery Scan Tool Version: 16-07-2012 02
Ran by Syst?me at 2012-07-19 00:19:58
Running from H:\

================== Search: "services.exe" ===================

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe
[2009-07-14 00:11] - [2009-07-14 02:14] - 0259072 ____A (Microsoft Corporation) 5F1B6A9C35D3D5CA72D6D6FDEF9747D6

C:\Windows\System32\services.exe
[2009-07-14 00:11] - [2012-07-18 23:33] - 0259072 ____A (Microsoft Corporation) 21835BD18857B8BADD3858DE3B74F76C

====== End Of Search ======

_______________________________________________________________________________________________

Scan result of Farbar Recovery Scan Tool Version: 16-07-2012 02
Ran by Syst?me at 19-07-2012 00:18:56
Running from H:\
Windows 7 Ultimate Service Pack 1 (X64) OS Language: French Standard
The current controlset is ControlSet001

ATTENTION!:=====> THE OPERATING SYSTEM IS A X86 SYSTEM BUT THE BOOT DISK THAT IS USED TO BOOT TO RECOVERY ENVIRONMENT IS A X64 SYSTEM DISK.
========================== Registry (Whitelisted) =============

HKLM-x32\...\Winlogon: [Userinit] [x]
HKLM-x32\...\Winlogon: [Shell] [x ] ()
Tcpip\Parameters: [DhcpNameServer] 192.168.0.... Read more

Answer:Critical problem will restart in a minute

Bump.

7 more replies
Relevance 80.33%

I keep getting this message every time I start up my laptop.

I've tried to stop the restarting by pressing f8 and then "disable automatic restart"
I've tried going through cmd > shutdown -a
, going through computer > properties > and then unchecking automatic restart
Still, the problem persists, even in safe mode.

I've also done scans with spybot, malwarebytes, and microsoft security essentials. They detected a few things, but the problem still continues.


Does anyone have a solution, because this one has me stumped.
 

Answer:Windows has encountered a critical issue system will restart

I've seen other threads with similar problems.

While I may not be able to load the recommended programs, I've managed to run farbar through system recovery options, as another user did. Here are the texts I got through it. The first one was a normal scan, and the second was searching for "services.exe"
 

4 more replies
Relevance 80.33%

Hi there, my problem is almost identical to the post: http://www.bleepingcomputer.com/forums/topic460017.html

Basically, MSE showed up as a red cross, after clicking "help", I was directed to download one.

I had to uninstall my old MSE and then instal the new one, then it showed Trojan virus was detected. I deleted the virus, then my laptop started to restart within 60 sec automatically.

My system is vista home premium 32.

The restart process happened also under safe mode.

Answer:"Windows Has encountered a critical error" and auto restart

The log report from running frst:
scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 14-07-2012
Ran by SYSTEM at 15-07-2012 13:32:25
Running from F:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [Microsoft Pinyin IME Migration] C:\PROGRA~1\COMMON~1\MICROS~1\IME12\IMESC\IMSCMIG.EXE /INSTALL [32112 2011-05-30] (Microsoft Corporation)
HKLM\...\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe" [104936 2008-07-18] (CyberLink)
HKLM\...\Run: [P2Go_Menu] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0" [210216 2008-06-13] (CyberLink Corp.)
HKLM\...\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup [30192 2010-08-06] (Google)
HKLM\...\Run: [HControlUser] C:\Program Files\ASUS\ATK Hotkey\HControlUser.exe [98304 2008-08-18] (ASUS)
HKLM\...\Run: [ATKOSD2] C:\Program Files\ASUS\ATKOSD2\ATKOSD2.exe [7651328 2008-07-15] (ASUS)
HKLM\...\Run: [RtHDVCpl] RtHDVCpl.... Read more

36 more replies
Relevance 79.75%

Thanks in advance for your help. It appears I have randomly picked up a virus of some sort wherein whenever I am connected to the internet, my computer gives the "Windows Has Recovered From a Critical Error and Will Restart in One Minute. Please Save your Work Now." message, and my computer restarts as the message states. I have run adaware and malwarebytes' antimalware with mixed results, and downloaded a windows malware removal tool, but none have completely eliminated the problem. I can turn the internet off via a switch on my netbook (it is a HP Mini 110-1100 with Windows 7 Starter), and when I have that turned off before I log in, the computer works as normal, but of course the internet is a much-needed tool. Any help is greatly appreciated! My DDS log is below:DDS (Ver_10-03-17.01) - NTFSx86 Run by Robby at 1:22:19.78 on Tue 08/17/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20============== Running Processes ============================= Pseudo HJT Report ===============uStart Page = hxxp://www.allmonster.com/uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnbmStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnbuInternet Settings,ProxyOverride = *.localBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\... Read more

Answer:"Windows Has Recovered From a Critical Error and Will Restart in One Minute. Please Save your Work Now."

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

73 more replies
Relevance 78.59%

Today I got the antimalware doctor virus and not my computer keeps doing the "windows has encountered a critical error and will restart in one minute" upon startup. the only time where it hasn't come up has been in safemode. i think i have removed the antimalware doctor stuff from the computer but the restart in one minute error persists. here is my hijackthis log i was able to save to flash disk so i can post it on here through my other computerLogfile of Trend Micro HijackThis v2.0.4Scan saved at 4:25:12 PM, on 8/25/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18943)Boot mode: Safe modeRunning processes:C:\Windows\Explorer.EXEC:\Windows\helppane.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\System32\control.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http... Read more

Answer:Antimalware doctor virus and windows encountered critical error restart

Hi,Download DDS and save it to your desktop from here or here or here.Disable any script blocker, and then double click dds file to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Post them back to your topic.

2 more replies
Relevance 106.19%

Hi all,

My father is having desktop eMachine with Windows vista 32 bit home. AMD dual core some kind of from eMachine. There was some problem that his pc was getting slower and slower. So I did check his PC but there was no problem found on it as I have scanned it with Norton latest version which is installed on the same machine. Logs were clean. Also having SPYBOT on it. It was showing all clean logs. I have decided to install Microsoft security Essential with that as I did not find any virus/malware prob. As I have been using different kind of Antiviruses on different machines in real life with Microsoft Security essential and did not have any Compatibility issues.

But after installing that I found list of viruses Microsoft Security Essential have detected. Which was having same Virus but with different strings. sirefef.r
sirefef.ag sirefef.ad sirefef.b etc.. list is long.. When Microsoft Security Essential tried to remove it at that time problem started. It quarantined almost half but then System gave Critical Error Msg and gave msg that it will restart in one minute. every time when I start it will restart in 1 minute. Then I have tried safe mode but it worked for twice only then it started giving same error in SAFE MODE too and restarted.

Now Its not giving Safe mode option. Its directly showing a screen and says 'Other user' And asking for ID and Password. Its ridiculous. Because there is no ID and Password set for the system.. Not even for ADMIN purpose as its f... Read more

Answer:Critical Error, Restart in One minute, Unable to Safemode

Sirefef is a particularly nasty one.
I wuld recommend a complete reformat and reinstall. - extract the user data using a boot disk and external drive, then do the reformat.

5 more replies
Relevance 106.19%

first off I appreciate sevenforums allowing me to post here..please excuse any typos b/c of my pc problem Im forced to type from my ppc.

Whenever I boot up in normal mode or safe with networking I get an error that says windows critical error. your computer will restart in 1 minute. I know its from something to do with the network b/c I can boot in normal mode fine with my nw cable unplugged and then I plug it in and the error msg comes up again and the pc goes in a rebooting cycle..In the event viewer it says eventid 7001 I think and various errors...the funny thing is that this happened last week and it went away and now it has come back and wont go away!

please seven forums help me out.. thanks

Answer:critical error 1 minute pc will restart due to network prob!

Did this always happen, or is this something new? If it just happened, did it occur after a Windows update, or you updating a driver? Try restoring your computer to a date before any of this occurred. Does this address the problem?

Oh, and check out:
Event ID 7001
for event log errors.
You will need to know the source as well as the type.
Let us know how this goes.

8 more replies
Relevance 104.55%

This error occurs every time I logon, and it happens only when my computers connected to the internet. So I can basically use it on safe and normal mode aslong as the internet is turned off. I do not have access to a Recovery CD or 5 days within the restore point before the problem existed.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_21
Run by Jesse at 0:22:54 on 2012-09-19
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.61.1033.18.1013.317 [GMT 10:00]
.
AV: ESET NOD32 Antivirus 4.0 *Enabled/Outdated* {CB0F8167-5331-BA19-698E-64816B6801A5}
SP: ESET NOD32 Antivirus 4.0 *Enabled/Outdated* {706E6083-750B-B597-533E-5FF310EF4B18}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\system32\svchost.exe -k bthsvcs
C:... Read more

Answer:"Critical Problem Restart in 1 Minute"

Hello, and welcome to TSF.

I am currently reviewing your log. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

19 more replies
Relevance 104.14%

Dear Bleeping Computer

New user here - and you might be my only hope...

Had a feeling encountered malware today. Quickly closed down IE and ran MalwarebytesAM with its Chameleon which picked up a couple of threats and seemed to remove them. Then ran TDSSKIller as well just to be on safe side. I'm running Win7 64.

However then Windows Firewall turned itself off for some reason. Tried uninstalling then reinstalling Microsoft Security Essentials only for it to get locked in an infinite restart loop with the error "Windows has encountered a critical problem and will restart in one minute" This happens in both normal and safe modes.

Found my way here where others seem to be having similar issues and d/l and used FRST tool to produce a log below. However despite going into advanced boot options, couldn't find the 'Repair My Computer' option,and putting Windows 7 disk in again - there was no repair/upgrade option to get me into System Recovery and give me the Command Prompt. Log file then just taken by clicking on the FTST64.exe in the flash drive.
Anyway log provided below: Any expert help gratefully received!

Scan result of Farbar Recovery Scan Tool Version: 25-07-2012 01
Ran by User at 31-07-2012 22:14:12
Running from F:\
Service Pack 1 (X64) OS Language: English(US)
Attention: Could not load system hive.ERROR: The process cannot access the file because it is being used by another process.

ATTENTION:=====> THE TOOL IS NOT RUN ... Read more

Answer:"Windows has encountered critical problem" reboot loop

Problem now resolved. PLease ignore/delete.

3 more replies
Relevance 103.32%

Good Day This the same Problem discriped by jserrata2010 posted 19 july 2012 .. Recently my desktop started getting an error stating: "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."

I tried running safe mode and disconnecting it from the internet, but the errors keeps popping up causing the PC to restart before I could even back up any of my files.

This is my sisters Machine and it has been run for a while with no anti virus protection.
Iam unable to start windows fire wall
Unable to down load windows update
unable to start Windows defender.

Ran malware bits and a few items were caught

re-boot isue started when i was able to load window esentail security
it showed 2 installer infections and a 1 Trojan Infection.
But because of short time before reboot essential does not have tome to finish.

I can not get auto restart to disable .

Start up in safe mode - still loops to restart.

I had used MSconfig to close startup programs and now i am not able to get msconfig to start up.

Machine is a -- Dell, Inspiron 530S - Windows Vista SP1 - 64 bit system

Following other you have helped I have run a few of the requested steps.

With Flash Drive Run - Farbar Recovery Scan Tool x64 ,, using Scan and services , info below
---Scan ---

Scan result of Farbar Recovery Scan Tool Version: 02-09-2012 03
Ran by SYSTEM at 02-09-2012 17:27:23
Running from D:\
Windows Vista ™ Home Premium Service ... Read more

Answer:Vista Critical Error Restart Loop Windows keep restarting showing same erro message everytime

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

53 more replies
Relevance 101.27%

Hi All,

I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem.

I have just recently replaced my CPU and MB with the items listed below. After installing hardware, I ran KillDisk on the HDD, which will zero out the entire drive. The computer boots normally and will load into windows installation without issue. However, once Windows reboots to start windows for the first time, it is unable to do so. The load windows logo screen will load, and approximately right before Windows would normally load my screen goes black, the system turns off, sits off for about 1-2 seconds, and then turns itself back on and repeats this boot process. It turns off and restarts at the same time every time.

Steps I have done so far in an attempt to resolve the issue but failed with no change in the rebooting behavior:

1) removed all non-essential hardware (CPU, 1 stick of RAM, DVD drive, and Video card were the only things left), and tried reinstalling windows.

2) Swapping out one of the 2 RAM sticks I have to make sure it wasn't defective.

3) Trying to install Windows on a new harddrive to rule out that the HDD was defective.

4) trying to boot from the CD (After the initial install had partially finished) to see if HDD was related in anyway.

5) Installed a very simple DVI video card to see if ATI card may be the cause.

6) Resetting CMOS and rein... Read more

Answer:One initial Install Restart, Windows gets stuck in a restart loop

Sorry you are having these problems. You have already done the most logical things. If it's not the memory, or the video card, or the hard drive, and the only things you have changed are the cpu and mobo, then you might wonder if there is a problem with one of the two. You could always boot a live CD of Ubuntu to see how your computer responds. Or XP installation sounds like a great idea for a test.

9 more replies
Relevance 100.86%

Good Afternoon,

So Im fairly adept with computers but I cant seem to solve this problem.

On my VAIO FZN, there seems to be a virus which has taken control of my computer, most likely some sort of rootkit. When the computer starts

it says "You are about to be logged off - Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."

after about 3-5minutes. BUT the catch is that this only occurs when the computer has the front LAN switch turned on. when this switch is off it works fine except for that I cant connect to the internet. I have run multiple AV programs which have removed some viruses but obviously not the main problem.
I have also run Kaspersky Rescue Disk 10 from my flashdrive which was successful in its scan but since the computer cant get online it wont run the full program (to update), at least I dont think it has.
Please let me know if you have any suggestions,

Thanks so much,
Blake

More replies
Relevance 100.86%

Hi, I seen some post with similar issues but some of their solutions hasn't work for me. Recently my desktop started getting an error stating: "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."I tried running safe mode and disconnecting it from the internet, but the errors keeps popping up causing the PC to restart before I could even back up any of my files.I tried booting an mssstool32 from a disk but when it discovers a virus and tries to cleanse it, it says an error has occurred and stops. For now my PC just stays off cause if tried turning it on it'll just go through an infinite error-restart loop until I pull the plug. I really don't want to reinstall windows and lose my files so any help would be appreciated.

Answer:Vista Critical Error Restart Loop

System manufacturer and model?

Louis

15 more replies
Relevance 100.04%

Hi everyone. I just turned on my computer this morning and got the bsod. I've surfed on different threads to try and solve my problem but nothing worked:

- System restore - On the first attempt i got an error saying that windows could not find a file from the services folder and on the second attempt my restore point dissapeared.

- Safe mode - Returns me to the restart loop.

- Startup Repair - Couldn't find the problem.

The ideea is that i want to try the Reset this PC option with Keep my files but i am not sure how this works. I have 2 partitions, C where my windows is installed and D where i have all my personal files that I don't want to loose ( mainly pictures, videos and some programming resources from university, cpp files, visual studio projects, archives etc).
If i try this option will it keep all my files from partition D or only the ones that are on C (windows partition). The final question is, will I loose my files from the second partition if i try this method ? Or just partially ?

* I don't care if my desktop apps are deleted, I really don't want to loose the files.
** Also, if this doesn't work do you know any method of recovering my files from the hard disk ? Ex: Manually remove my hdd and put it in another PC ?

Thanks in advance !

Answer:BSOD Critical Service Failure - Restart Loop

The files on D will be okay, but to be extra safe, disconnect the drive before doing the Reset, then you are absolutely certain nothing can happen to them.

1 more replies
Relevance 100.04%

Hi everyone. I just turned on my computer this morning and got the bsod. I've surfed on different threads to try and solve my problem but nothing worked:

- System restore - On the first attempt i got an error saying that windows could not find a file from the services folder and on the second attempt my restore point dissapeared.

- Safe mode - Returns me to the restart loop.

- Startup Repair - Couldn't find the problem.

The ideea is that i want to try the Reset this PC option with Keep my files but i am not sure how this works. I have 2 partitions, C where my windows is installed and D where i have all my personal files that I don't want to loose ( mainly pictures, videos and some programming resources from university, cpp files, visual studio projects, archives etc).
If i try this option will it keep all my files from partition D or only the ones that are on C (windows partition). The final question is, will I loose my files from the second partition if i try this method ? Or just partially ?

* I don't care if my desktop apps are deleted, I really don't want to loose the files.
** Also, if this doesn't work do you know any method of recovering my files from the hard disk ? Ex: Manually remove my hdd and put it in another PC ?

Thanks in advance !

More replies
Relevance 98.81%

Hi,

My machine had a virus attack. I used the instructions for Anti-malaware bytes and tried to remove it. Now the machine shuts down as soon it is started. I get an error message saying, "windows has encountered a critical error and will close in one minute". That happens in all the different modes, safe, safe with networking, normal etc and happens with internet on or off.
I am not able to run any logs as recommended by you because I don't get enough time to run anything. The machine boots and just shuts down.

Please help. I have humongous amount of data, that I can't even access because of this issue.

Thanks

Answer:windows has encountered a critical error and will close in one minute

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

51 more replies
Relevance 98.81%

Hello everyone, I am having some problems and need help.
My problems started last Friday morning when I turned on my computer and found that I had gotten the AntiSpyware Doctor virus. When the AnitSpyware Doctor popped up, I immediately went to go start up Super Antispyware to find the virus and get rid of it. Before I could even start up Super Antispyware I had a message pop up saying " Windows has encountered a critical error and needs to restart". The computer restarted and the message instantly popped up again. My computer was in a restart loop and I couldn't do anything with it. So I booted in safe mode and the message didn't come up. Since it was able to boot into safe mode, I decided to try starting up normally but turning off my wifi card. I didn't get the message when my wifi card was off and was then able to run Super Antispyware. I was able to find the virus and get rid of it, but as soon as I turned my wifi back on I got the message again !

After trying AVG and Malware Bytes and finding nothing, I decided to do a clean re-install of Vista. This seemed to fix my problems and I have not had any problems until today. I had another message pop up saying " Windows has encountered a problem and needs to restart". This time it doesn't seem to be stuck in a loop of restarting. I ran a full system scan and no anti-virus software has found anything. I haven't downloaded anything on my computer since the reinstall. I need some ideas as to how to fi... Read more

Answer:Windows has encountered a problem and needs to restart ?

If this is the first error message since the reinstall...it's not much to go on. Windows might as well say "something's wrong".You might try the following.Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.Double-click BlueScreenView.exe file.When scanning is done, Edit/Select All...then File/Save Selected Items.Save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content and paste it into your next reply.Don't be concerned if BlueScreen reflects nothing after the scan, if such occurs.Louis

1 more replies
Relevance 98.81%

Hello,

I am having trouble with a malware infection on my laptop. It is a HP HDX 16 Running Windows Vista Home Premium 64 bit.

While browsing the internet all of the sudden a dialog box popped up showing that Live Security Platinum was running a scan and detecting all sorts of malware. Realizing that I never installed a program of that name on my computer I was suspicious and tried to do a search online. Firefox wouldn't open but iexplorer would. I was able to determine that this was some sort of rogue program from the info on the internet and decided to try and run microsoft security essentials to fix it.
When i opened microsof security essential is said that it was experiencing an error of some sort and wasn't working. The whole time i was getting errors from various installed programs. I then tried to use TrojanKiller from gridinsoft, installed it and ran it and it showed various malware detected but wouldn't remove anything unless i bought it(which might have been the better choice). I decided that i would try and reinstall MSE at that point and see if that would take care of the issue. I uninstalled the current installation and reinstalled it. As soon as it finished installing my computer restarted and has been stuck in the critical restart loop since.

I have tried booting in safe mode with networking and installing MBAM but i am not fast enough because the restart still comes up and restarts the computer. It says that windows has encounter... Read more

Answer:Live Security Platinum to Critical Error Restart Loop

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

33 more replies
Relevance 93.07%

Hey everyone, I was trying to reinstall windows 7 on laptop using a dvd. Everything seems to go smoothly until the very end. I put in my name, time settings etc. After it restarts, it says "windows is loading files", it goes to the windows start screen and then it restarts. It keeps doing this in an infinite loop. Do you guys have any idea what I might be doing wrong? Thanks in advance

Answer:Problem installing windows 7, restart loop

Hello and welcome to TSF!! What reason for reinstalling Windows 7? Any issues with the computer to make you want to reinstall or did you have Windows 8 installed?

7 more replies
Relevance 93.07%

Hi

When I start my Dell laptop, it shows "Preparing Automatic Repair" and then shows the blue screen of death. The blue screen of death has following texts.
Your PC ran into a problem and needs to restart. We'll restart for you.
If you'd like to know more, you can search online later for this error WDF_VIOLATION.

Now this is going into infinite loop. I'm not getting any other options. Web search brings lot's of video's but they all ends up with "Advance Options". In my case the loop is not even bringing "Advance Option"

Answer:Infinite loop Windows 10 restart problem

alokgupta2k said:

Hi

When I start my Dell laptop, it shows "Preparing Automatic Repair" and then shows the blue screen of death. The blue screen of death has following texts.
Your PC ran into a problem and needs to restart. We'll restart for you.
If you'd like to know more, you can search online later for this error WDF_VIOLATION.

Now this is going into infinite loop. I'm not getting any other options. Web search brings lot's of video's but they all ends up with "Advance Options". In my case the loop is not even bringing "Advance Option"



WDF_VIOLATION means BSOD stop 0x10D. Generally caused by either a device driver or a failing RAM.
If the RAM is not in fault, a clean installation will be the easy solution to this issue.

Here is how you can boot into Advanced Startup Options. Then Enable Boot Logging. It will create a file named ntbtlog.txt. Collect it and upload it. If you cannot do it within windows, Boot with Windows 10 Recovery Tools - Bootable PE Rescue Disk or a live Linux disc like Puppy and collect it in a USB stick, use the usb stick in another computer and upload it.

1 more replies
Relevance 93.07%

Your PC ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you.
If you call a support person, give them this info- Stop code: BAD POOL HEADER
Hi. I have a Dell Inspiron 11 3162. I've been trying to install a PhotoShop crack since I can't afford it. I was told to use a program called AMTEmulator to patch PS. The website I was installing it from had a warning that said:
"AMT Emulator v0.8 and v0.9.1 may be reported as Threat: Win32:Malware-gen with high severity." I installed it anyways since I've seen positive things about them on the internet. I had about 9 tabs open and the AMTEmu installer told me that I should close all my windows before installing... which I didn't. Was installing PhotoShop at the same time. My computer was starting to slowdown to the point where I couldn't even click on anything so I restarted my PC and was greeted with a blue screen with a big sad face.
After it restarted again, it told me that the automatic repair failed. I've tried the "Reset my PC" option but it failed because I don't have enough space on this laptop. It's 32GB SSD. I remember having around 5GB free before installing PS but, Reset my PC requires at least 8GB. Is there any way I can fix this myself?

Answer:Reboot loop in Windows 10: Your PC ran into a problem and needs to restart

i have same problem when i try downloading i need help am browsing on my mobile phone now

2 more replies
Relevance 93.07%

Hi

When I start my Dell laptop, it shows "Preparing Automatic Repair" and then shows the blue screen of death. The blue screen of death has following texts.
Your PC ran into a problem and needs to restart. We'll restart for you.
If you'd like to know more, you can search online later for this error WDF_VIOLATION.

Now this is going into infinite loop. I'm not getting any other options. Web search brings lot's of video's but they all ends up with "Advance Options". In my case the loop is not even bringing "Advance Option"

More replies
Relevance 90.61%

Hello I Have a windows server 2003 machine with Clamwin anti virus and windows defender running.i tried to download a crack for a typing tutor trial version i had found.when running the crack window defender identified a problem and told me i should restart my machine (which i did)after the restart i noticed that my task bar kept disappearing and then reappearing and that My Computer would close shorty after i opened it.so i first ran windows defender again and from memory i don't believe it found anything so i ran clamwin anti virus which found several so called viruses/Trojans which weren't there previously (i have my anti virus run every night).This scan identified 7-9 different problems mostly various Trojans either in c:/Program Files/ like antiviirus.exe was and 3 others that i can't recall but required me to delete them using the command prompt.This brings me to my next problem. This rogue application found away to lock me out of task manager.After finding an online tutorial i was able to get it back running and then therefore use cmd prompt to remove the remaining files that my antivirus had detected. e.g. del /A filename.exethe others being in C:\documents and settings\administrator\Local Settings\Temporary Internet FilesNow my virus scanner and windows defender detect nothing but i still have the problem of explorer.exe being closed and then restarted constantly about every 10 seaconds or so.this is the last remaining problem to solve from this r... Read more

Answer:Explorer.exe Restart/close/restart Loop

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new HijackThis log, along with a description of any problems you are experiencing. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Thank you for your patience.

1 more replies
Relevance 87.74%

I am a COMPLETE amateur at computers so any advice in idiot form please :)

I run Windows Vista 32 bit on an Advent laptop.
I turned it on one morning toinstantly get a message saying "Windows has encountered a critical problem and will restart in one minute" or something along those lines. It does it everytime i turn on and i have done some research and cant find a solution. Ive tried entering the command "Shutdown-a" but cant type it in as it freezes on the C of "CMD". .

No idea what to do so any suggestions would be handy!!

More replies
Relevance 87.33%

I am on a laptop since i cannot get my desktop to go online. everytime i turn it on. it comes up with a message saying
Windows has encountered an error and needs to restart. Please save your work.
the only time it doesnt do that is when i unplug the ethernet cable from the router. i have scanned everything and every file.
Nothing works. please help
 

Answer:Windows has encountered an error and needs to restart

First step, try a System Restore ( Start button, All Programs, Accessories, System Tools, System Restore )
 

3 more replies
Relevance 86.92%

I don't know what I did to my sister's laptop, but I feel really bad. There was this pop up of a fake windows program, and it had a fake scanning device. And whenever I tried to close it, it gave me a choice of either purchasing it or continuing the scan, not really letting me exit. When ever I went to the task manager to close Windows Police Pro, it would come back up again.
Also:
It won't let me open Malware Bytes Anti-Malware
It won't let me Google anything properly
I can't open my Security Center whenever I try to, and a fake one keeps popping up
Porn links are showing up on her desktop
I'm scared, because I can't tell if the Security Center Alert is fake or not.
Sometimes, there would be a warning that this laptop would restart in a minute.

Honestly, the last site I was on once this mess started was fanfiction.net.
And facebook.

Please help! I totally screwed up my sister's laptop and I didn't mean to...

Answer:Windows Police Pro, Porn Links, 1 Minute Restart

Its horrible malicious software that installs itself onto your computer. I have been battling for days now and came here for answers. I say the best thing you can do is just leave it turned off untill you get help from all these nice folks. Getting on and fiddling will proably make it worse since this program is always shifting if you don't get it all the way.

Its horrible, but sit back these folks can fix it. Atleast its not getting any worse turned off.

4 more replies
Relevance 86.92%

I was using my grandmother's computer tonight and somehow infected by Live Security Platinum. I used Malwarebytes to remove it by following the directions here.It appeared to work, but after restarting my computer, I keep getting the error, "Windows has encountered a critical problem and will restart automatically in one minute." I open up Microsoft Security Essentials to see what is causing the problem, and the two programs "Win64/Sirefef.Y" and "Win64/Sirefef.B" are labeled as dangerous. MSE cannot scan the computer quickly enough to remove those programs before the computer is restarted. Details provided by MSE shows that "file:C:\Windows\system32\services"I have seen other questions about this problem, but I wasn't able to find anything for Vista, only Windows 7. The solution also appears very specific in each case, with much pasting of results, so I didn't want to mess up my grandmother's computer by following directions that were not exactly correct. I have another computer and USB drive available. Thanks in advance for the help!

Answer:Windows Vista will restart automatically in one minute, and I have sirefef

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

3 more replies
Relevance 85.69%

Hello I have a toshiba satellite E45t-4300 and I am having a restart loop problem
it boots up then goes into a blue screen which says your PC ran into a problem n blah blah, then restart n says preparing automatic repairs n does this process over again. I have tried getting it into safe mode with f8 but this doesn't seem to work at all. I also have tried to factory reset through the "0" key and it bring it up and I check yes but it just restarts it and brings me back in the loop. I also don't have any other way of getting windows I only have a laptop (which is having problems) and an a iPad which I am currently using now to type this. I would love some help I really don't care if I have to wipe my whole computer I just want it to work

More replies
Relevance 85.69%

After a update and restart option, my notenook went into Blue screen loop.  It shows: Your PC ran into a problem and need to restart.......... error message shown is: DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys). I restart the PC and press F9 to launch the auto repair to try to get into safe mode, but it went failed.  It shows, Preparing Automatic Repair------> Blue Screen -----> Preparing Automatic Repair -----> Blue screen loop. Please help. Thank you

Answer:Your PC ran into a problem and need to restart loop - F11 Au...

sorry....it is F11 to lanuch the system recovery mode..not F9 as mentioned

1 more replies
Relevance 85.69%

This has got to be the weirdest thing i've ever seen my computer do.

Explaination:
When i start my computer up it goes through the regular motions until it reaches the window xp logo loading screen. after the bar goes for about 2 and a half times, i get a flash of the blue screen and it restarts, going through this again and again

(i managed to catch something on the blue screen that said something about a boot location... (i don't know (it flashed really fast))

also one time when i booted it up it came up and said "third master hard disk error" (my hard drive was third master for booting).

What triggered it:
I had a controller on the top of my tower and i went to set another one on it, the other one fell. when it hit the floor (right next the tower) my computer shut down and began the vicious cycle of restarting again and again.

What I think:
I heard my computer teacher talking about how his son dropped his laptop and the hard drive went and the laptop did similar stuff compared to mine
i plan on going home tonight and see if my drive is clicking or something.

Specs: (sorry there not as specific as they could be)
Asus mother board socet 939
160 GB Hitachi hard drive
1 HP CD/DVD drive
1 NEC CD/DVD drive (Barely functional as is (not worried about it anyway)
1 GB Ram (total)
Geforce xe 6600 graphics card
Windows xp Os


Basically i'm just asking for a confirm of a busted hard drive or other possible solutions (preferably fixable

Answer:Restart Loop Problem

Do you have your XP disk? If so, pop it in, reboot, nit any key, hit r to get to the recovery console. Type chkdsk -r and hit enter. It will check your hard drive. When done, see if it will boot. If not, pop the CD back in, reboot, hit any key, r for recovery console, type fixboot hit enter, type fixmbr hit enter. Try to boot.

3 more replies
Relevance 84.87%

Hello all,
 
I'm not very familiar with ICT in general so please do forgive me if I misspecify my question. I will try my best.
 
My computer suddenly started to go for some sort of upgrade and was stuck at 0%. I did not authorize anything as such so I figured it was to update to Win 10 (which I didn't want actually). To solve this, I just pressed and held the power button and turned it back on. Then it started to some sort of endless loop from the Medion loading screen to another blue screen with a text that notified me that something went wrong (there was a sad smiley face above the text).
 
I managed to get to a menu called "Easy Flash Utility" by pressing F4 and now that is where I'm stuck. I have added photos of this. My laptop is a Medion/Akoya. I also have taped the loop thing, so I'll add that too, if that's useful.
 
Thanks for your time

Answer:Win 8.1 => 10, problem endless restart loop

I'm sorry this has happened.  I would put in a windows 8.1disk or a third party backup disk or thumb drive such as Macrium reflect or Acronis and boot from one of those. Follow the instructions to retrieve a backup of your operating system. or If you have a Windows backup image of your computer, this would be ideal. You could use your windows 8.1 disk or repair disc to access features that would let you install a backup image, or just fix the boot process if that is all that is needed (I doubt one would be this lucky), and other features that are available. Other than that the last thing you want to hear is do a complete reinstall of your operating system.  But if you haven't made backups, I do not see any alternatives.
 
If you have no idea what I'm talking about, then give Microsoft a call and one of the nice people there can walk you through some smart ways to restore your system. (It was their fault per your comment, so emphasize that if they ask for a credit card.  However, I bet they do it free for you because they help people free with installation issues.. This is my experience.  Good luck.

0 more replies
Relevance 84.87%

Hello all,
I'm not very familiar with ICT in general so please do forgive me if I misspecify my question. I will try my best.
My computer suddenly started to go for some sort of upgrade and was stuck at 0%. I did not authorize anything as such so I figured it was to update to Win 10 (which I didn't want actually). To solve this, I just pressed and held the power button and turned it back on. Then it started to some sort of endless loop from the Medion loading screen to another blue screen with a text that notified me that something went wrong (there was a sad smiley face above the text).
I managed to get to a menu called "Easy Flash Utility" by pressing F4 and now that is where I'm stuck. I have added photos of this. My laptop is a Medion/Akoya. I also have taped the loop thing, so I'll add that too, if that's useful.
Thanks for your time

Answer:Win 8.1 => 10, problem endless restart loop

Easy Flash is for flashing the BIOS to the latest version. That is the last thing you want to do right now.
Can you get into Safe Mode? With Windows 8 you normally cannot get to Safe mode by repeatedly keep tapping F8. However if you hold down the Shift Key while rebooting you may be able to get into Recovery Mode. If this doesn't happen on the first re-boot keep holding the Shift Key down and boot again. By the third re-start then Recover/Repair normally kicks in.

3 more replies
Relevance 84.87%

hello,

I bought a new laptop, fujitsu brand, a few weeks ago. It has been running great until 2 days ago it started the crash/restart loop.

It only reboots for a couple of minutes before it crashes again, and I've unable to get much done but was able to get a copy of the most recent minidump file. However, I am unsure what to do with it/how to upload it here.

Any help would be appreciated. Thanks!

Answer:PC ran into a problem, needs to restart--repeatedly, loop

looks like I missed the important instructions at the top of the forum. I will go check those out. sorry!

7 more replies
Relevance 83.23%

My computer, which I update on release day of Windows 10, is stuck in a constant reboot loop. It says it try's to start automatic repair. Help????

Answer:Windows 10 restart loop

Are you able to get into Windows at all?
Can you get into Safe Mode?

7 more replies
Relevance 83.23%

When I login to microsoft it says welcome and spins for a while before it goes to a blue box that states your computer will restart in a minute. Tried pressing various combinations of restart, shift, F8 etc with no success of getting into safe mode. If I do nothing the computer just restarts over and over.

Answer:Restart loop and can't log into Windows

Try pressing F5 and or the space bar but not together.

1 more replies
Relevance 83.23%

Hello ! I have just encountered a pretty serious problem. Suddenly any browser ceased to respond, so I restarted the computer, and before the screen went dark I saw a prompt saying CRITICAL_PROCESS_DIED or something along the lines. Windows loaded slowly and any attempt of operation failed after a few clicks. Once again, I restarted but then it seems that my computer was caught in an endless loop of "Windows has detected a problem and will restart." It has tried to fix itself but no change.
Thanks !
 

More replies
Relevance 83.23%

I am trying to reinstall XP Pro after a Antimalware Virus attack. The reinstall ends in a loop after booting from CD and then getting to 35 minutes "installing devcies". The reinstallation fails having encountered a problem (undefined) with windows security - presumably a rsult of the infection. I have replaced kernal32.dll from the CD. Any idea where does XP store the installation stage information? What else can I do?

Answer:How to fix windows xp restart loop

Could be a number of things;Have you reformatted/repartitioned drive before install?Do you know if your memory is good?

4 more replies
Relevance 83.23%

I got someone to reinstall my windows xp because I was getting blue screens of death.
Now I do not have any more blue screens but the first thing I did when I turned on my computer was to plug all my external hard drives into my computer and began to drag files. However, my computer automatically restarted and continued to restart. I took off my external hard drives and after a few more loops, i managed to get into windows. I put the external hard drives back in and it went back to the restart loop.

This morning, I restarted without the external hard drive and it did not restart out of no where yet.

Could it really be because of my external hard drives?

I have windows xp sp2 professional and my external hard drives are Western Digital My Books

Answer:restart loop windows xp

A restart loop like this is probably due to Windows crashing and automatically rebooting; this is the default behavior of Windows when it crashes.We'll need to disable the automatic restart setting so that you can see the error message being generated. With that message, we can narrow down the problem and find a solution.Start your computer but do not attach any of your external drives.To disable automatic restart on system error:1. Right-click on the My Computer icon (either on your desktop or in the Start Menu) and click on Properties.2. In the System Properties window, click on the Advanced tab.3. Locate the Startup and Recovery area and click on the Settings button.4. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.5. Click OK in the Startup and Recovery window.6. Click OK in the System Properties window.Now, start connecting your external drives and do whatever you've been doing in the past to cause the system to restart.Eventually, you'll trigger the system crash. Instead of restarting, though, you'll see the dreaded Blue Screen of Death (BSoD), it will look something like this:Now, get out a pencil and paper and copy down the information given about the crash. Specifically, everything that appears below the Technical information: line (be sure to copy down that long number exactly!)Post the info here and we can start to figure this out.

11 more replies
Relevance 83.23%

Since upgrading from win7 to win X, computer has been fine when on, shuts down ok for the night but when I come to start up next day it goes into a continuous loop on restarting fro a short time until it stays on, error that comes up is 0x000021a which I assume is windows update failing to install on boot up (correct me if I am wrong) but I do not know how to go about fixing this. Any ideas please?
I also sometimes get a "interrupt exception not handled" on the odd occasion too

Many thanks in advance

Answer:Windows 10 restart loop

I think it has something to do with tweaking the registry. I would link it but I can't at the moment. Search windows 10 update error regedit profile.

4 more replies
Relevance 83.23%

Can't boot into safe mode
Start up repair doesn't help.
From Command prompt tried all the bootrec.exe tools.

I can access the hard drive when I select command prompt from the advanced repair menu.

I have downloaded FRST64 and and attached the log. If someone can take a look at the log and help me with a fix file I would appreciate it. Thanks in advance.
 

Answer:Windows 7 Loop Restart

I am not finding any malware in that log. I suggest you post in the software forum for additional assistance.
 

1 more replies
Relevance 83.23%

Hi all . I just updated my windows 8.1 and boomA restart loop that never ends.Tried f11.f9.f10 esc. And still nothing tried some portable discs of 8.1 and still nothing .Keep on pressing f11 show me a blue screen and nothing works and keep on restarting .Very disapointed frop HP. Looked for the answer for days and nothing . Maybe some one here might help me please.Thank you very much.

More replies
Relevance 83.23%

I didn't know where to post my problem. It's not exactly a BSOD problem.
So, I have this notebook Sony Vaio NW250AF since 2010. It never had any problem before. Four months ago, I installed Ubuntu with wubi (windows ubuntu installer) and everything went well, until couple weeks ago. Suddenly, my Windows began to restart every time it gets to the initial screen, the one with de Windows' logo. I believe that before this happen, there were an update on Windows, but I don't know if this is the problem.
The wierd part is that I can boot the Ubuntu, it actually starts and that's where I am now. However, I've never accessed any Windows' file from here, because some people say it can cause me problems.
I've tried everything I could find on the internet. Everything people do when there is this kind of loop on Windows. I also tried everything that people suggest when the safe mode gets stuck on classpnp.sys. I've tried bootrec and scan, but since I don't have the disc repair and I'm forced to use the repair on the notebook, I keep getting an error message telling me there is a repair going on. I've disabled the option of "restart whenever gets system error" and it just freezes in a black screen.

Things I've tried in a hardware level. I've removed my memory, i've cleaned everything.

Specs
- Windows 7 Home Premium x64
- Original OS
- OEM
- Age of system: 2 years
- Age of OS: 2 years. I've never re-installed.

Answer:Windows in a restart loop

Start with these free, bootable hardware diagnostics: Initial Hardware Diagnostics
Post back with the results and we'll move on from there.

5 more replies
Relevance 83.23%

hey, i have been having a ***** of a time trying to fix my damn windows xp. and obviously my problem is the restart loop.i have no idea how it happened, my parents are divorced so i travel back and forth. when i returned from my mothers i turned it on only to find it had looped. i thought it was a small error but after i left it for 6 hours looping i knew there was an isuue, i have done extensive research into the matter and not one repair method has worked. i have brought it to many tech specialty stores and the only advice they offered was to burn the damn thing and buy a new one. i might have to do that and lose all my data but i ask you people of the interwebs for your help please!
 

Answer:windows pc restart loop

First off use the method in the link below to back up your data now. Then we can try to repair it.

http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

.
 

1 more replies
Relevance 83.23%
Relevance 83.23%

Hello, I have owned a y510p laptop since September 2013. For most of the time I have owned the computer, when the computer is on I would close the screen to put the computer into sleep mode, and then when I opened the screen the computer would awake to the user login screen. If the computer screen had been closed several hours or more I would have to press the power button to wake the computer, but with less time the computer would wake upon me opening the screen. About a month ago, when I would open the screen to awake the computer from sleep mode, the screen would sometimes (not always) be black, even though the computer would awake (keyboard lights up, fans turn on, ...). I found that by closing the screen, allowing the computer to go to sleep mode, and then opening the screen again usually brought me to the user login screen. Yesterday I was using the computer earlier in the day and everything seemed to be working fine. As I have been doing since I purchased the computer, I closed the screen to put the computer into sleep mode when I left work. The computer had a full charge when I left work. When I arrived home and opened the screen less than an hour after leaving work to wake the computer, the computer did not automatically wake like it usually would. I pressed the power button and the computer "woke" in the sense that the keyboard lit up, fans turned on, and the computer generally sounded like it was boot... Read more

More replies
Relevance 83.23%

Hi apologies for this being wordy,

I've got a newish Maxdata Intel Core Due, 500 GB HD, 2GB memory, used as an occasional office only PC. It came with XP Home installed, I've added XP Professional.
Both OS installations have decent AV and basic ZA, Spybot and regular online AV checks too. Both have Windows Update on full auto mode.
I hardly use XP Home, just boot into this to update/virus scan etc, XP Pro gets light use.
The system has not caused any trouble until a few weeks ago, when I noticed that my printers had vanished, and a couple of days later that Windows Update had stopped working. I ran my AV, SpyBot, Housecall, and nothing.
I have been getting email support from MS Support for Update and using their suggestions have tried several ways to get Windows Update going again, but no joy, and they have given up and referred me to Windows XP Support (which is pay for).
While trying to get WUpdate going and recover my printers, I've noticed that while trying all the diagnostics/repair attempts although I'm logging in as Administrator and not in Safe Mode, often I see system errors saying X can't be done while in safe mode, or the user doesn't have sufficient rights to do Y (although being logged in as Administrator). MS Support were not interested, I think because this department only dealt with Windows Update errors (and did you know you get free MS support for WUPdate issues?).
Anyhow, despite Googling all over the place, I resorted to atte... Read more

More replies
Relevance 82.41%

Hi,
So I have searched a couple of topics about this but no definite fix has been found so I was hoping now there maybe a fix.
Anyway some history, I upgraded to Windows 10 recently and it was working okay until I changed the 'theme colour' of the desktop then the screen went black and stayed black. So I tried booting from safe mode to disable my video drivers but when Windows loaded the screen would just keep flickering the colour I changed the desktop to and nothing would load.
My next attempt to solve this was to try repairing the startup but no errors were found, so I tried the reset option but towards the end it would say Windows was unable to reset.
Finally I tried to use a boot usb to reinstall Windows 10 64bit Pro that way, and it would begin the install then restart and load the installation screen but come up with an error message saying 'Windows encountered and unexpected error press ok to restart' and this would continue to happen so I did some research and found this: http://heresjaken.com/the-computer-r...on-of-windows/
And followed the steps which told me to change a hkey value in the setup file from 1 to 3. This got rid of the error message but now my computer boots normally then the installation screen comes up but is stuck at the 64% installation mark then the computer restarts, which continues to happen with no change.
I have also tried plugging my laptop into the router via Ethernet but it doesn't help.
I would really love to avoid doing a clean in... Read more

More replies
Relevance 82.41%

Yesterday I tried to install windows 8 from windows 7. While it was installing, my pc restarted and now whenever it restarts it gives me a message saying: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot process. To install Windows, click OK to restart the computer and then restart the installation.

The question is what should I do to get out of this. Can I revert back to windows 7 and what OS is my computer currently running if any at all? I tried starting in safe mode but it failed because the installation failed. I tried using a windows 7 disc although I'm not sure if it is the correct disc and it doesn't boot. I tried setting it to boot on cdrom only and it always goes back to trying to install windows.

Answer:Windows 8 installation restart loop

Welcome to EightForums.

For Windows 7

   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?

For windows 8.

Try Cleaning the HD Drive, using Step one in this tutorial:
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
& than Reboot PC to install.
Clean Install with Windows 8 Upgrade

Clean Install - Windows 8
If you have a uEFI BIOs:
UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with

19 more replies
Relevance 82.41%

I work for a library university. We have a couple hundred computers running Windows 7 Enterprise 64 bit and over the past month or two we have seen a handful of computers that get caught in a loop of requiring a reboot to install updates. There seems to be nothing related to the computers that have this problem. Screenshots follow:





After a restart we get the same thing. It doesn't even seem to even try and process any updates as it boots up and we cannot search for new updates at all when this happens.

When we check the history of updates we see this weird one:


I don't know why Windows 7 is trying to download and process the November upgrade for Windows 10. I thought that Enterprise versions of Windows were unable to upgrade to 10 via Windows Update. (We don't want to do this anyway. When we move to 10 we will make a new image at that point.) There is no way that I can find to delete or disable this update. We only ever see this problem once this has already failed and none of the other computers that don't have this problem ever see this update.

On a number of these computers where we see this problem it seems to resolve itself. Within a couple of hours or the next day the computer is just fine and there is no listed record of this update even attempting to install. There are a handful of computers that did not just fix themselves. We re-image these and this fixes the problem, but I'd like to see if anyone else has seen this and possibly has an easier s... Read more

More replies
Relevance 82.41%

Hy guys. I have a Dell Laptop (and Inspirion 15R SE - 7520) but after uninstaling a beta version of AMD Catalyst, my laptop entered in BSoD loop. Whenever i try to boot it, it restart and try to auto repair. Doesnt work. I alredy tryied to use a restoration point but doesnt work too. Tryied following Windows instructions, fixing MRB (MBR), etc. Nothing. Please guys. Help me!

Sorry for bad english.

Answer:Windows 8 BSoD restart loop

The next time the system tries to repair, let it finish. On the subsequent boot, hold down your power button while Windows 8 is loading (you'll see a white circle of dots going around) to turn off the system. Start the system up again, then hold down the power button again when you see Windows 8 loading again. Start the system up again, and you should be given advanced options for booting. Use the Troubleshooting options to select Safe Mode.Windows Startup Settings (including safe mode) - Microsoft Windows HelpIn Safe Mode, go into device manager and uninstall your display adapters by expanding the display adapters area, right clicking each display adapter, and selecting the uninstall option. Make sure to Delete driver software for this device when prompted to do so by putting a tick in the box.Open Device Manager

-----

1 more replies
Relevance 82.41%

Greetings,

I have a problem with Windows Update. The system(windows update)
returns that must be rebooted to install important updates-
of course after a restart situation is the same

A step that i taken :

FIX tool WU
Stop update service -> change the name of the directory -> restart services
Stop update service -> delete the data in catalogs Download and Data ( c: \ windows \ Software Distribution -> restart services
Windows Update Diagnostic Tool - > at the end I get an error : 80070003
Any update fixes from Microsoft
CHKDSK repair and scannow

I am attaching log ( c: \ windows \ logs and c : \ windows \ Software Distribution

Any thoughts?

More replies
Relevance 82.41%

My laptop worked fine untill I downloaded google chrome. About 5 minutes after it got installed the laptop crashed. It boots fine and I can login like normal. But after that the windows explorer continues to restart every 1-2 seconds. It takes about 1 sec for it to restart and I can't do anything on the computer except use the taskmanager.
I have tried to restart explorer but it doesn't work. It also appears to be 2 copys of explorers running all the time.

Any help is very appreciated!
 

Answer:Windows 10 explorer restart loop

If you can see the power button on the login screen, hold down the shift key while you click Restart then choose troubleshoot. Choose Advanced options, System Restore, and restore the PC to before you installed Chrome.
 

3 more replies
Relevance 82.41%

I've had my acer computer for a bit more than a year now. Except for some doka virus last year it has been working perfectly fine.

Now it won't start. I get to the start screen, (before log-on) but when I press the screen to enter the log-on page it says: ":( Your PC ran into some problems and needs to restart, we will collect some info, bla bla, SYSTEM_ERROR_EXEPTION"

And the same thing happens over and over.

I don't have a windows 8 cd or any other cd's from acer.

What can I do? I hope some one out there can help me :)

The best, Kirstine

Answer:Restart loop in windows 8.1 (acer)

Hi and Welcome to TSF!

You're going to need a Windows 8 Installation CD or recovery CD. This won't easily solved without one.

See if you can boot your system into Safe Mode:

5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1

How far past a year is the system in terms of age? One year + two months?

1 more replies
Relevance 82.41%

Hi,
So I have searched a couple of topics about this but no definite fix has been found so I was hoping now there maybe a fix.
Anyway some history, I upgraded to Windows 10 recently and it was working okay until I changed the 'theme colour' of the desktop then the screen went black and stayed black. So I tried booting from safe mode to disable my video drivers but when Windows loaded the screen would just keep flickering the colour I changed the desktop to and nothing would load.
My next attempt to solve this was to try repairing the startup but no errors were found, so I tried the reset option but towards the end it would say Windows was unable to reset.
Finally I tried to use a boot usb to reinstall Windows 10 64bit Pro that way, and it would begin the install then restart and load the installation screen but come up with an error message saying 'Windows encountered and unexpected error press ok to restart' and this would continue to happen so I did some research and found this: http://heresjaken.com/the-computer-r...on-of-windows/
And followed the steps which told me to change a hkey value in the setup file from 1 to 3. This got rid of the error message but now my computer boots normally then the installation screen comes up but is stuck at the 64% installation mark then the computer restarts, which continues to happen with no change.
I have also tried plugging my laptop into the router via Ethernet but it doesn't help.
I would really love to avoid doing a clean in... Read more

More replies
Relevance 82.41%

Hi,

I want to thank in advance whoever decides to help me and also apologize in advance if I'm not as tech savvy as many of the people who come to this site/forum for help. I believe I have sort of Sirefef infection that's causing my windows to continuously restart. I've seen it in a few different topics here so I'm hoping it's fixable.

At the beginning of the week I had trouble with google searches redirecting me and used malwarebytes and thought I had resolved the problem but it began doing it again just yesterday. My friend suggested I download Microsoft Security Essentials since I had no antivirus. I did and scanned and found sirefef but when it tried to clean it a small window popped up that said Windows has encountered a critical error and will restart. Now it does this every time I turn it on, restarting about a minute or two after it loads up. MSE keeps detecting sirefef and trying to clean it when it loads as well.

Since I can't even turn it on it seems, I can't provide a log at the moment but I did download farbar as that appears to be the first step I've seen on many of these similar problems. I have not run it however as I don't want to mess things up any further by stumbling on blindly.

Answer:Sirefef?/Windows restart loop

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

28 more replies
Relevance 82.41%

My computer has been stuck in a reboot loop for the past 24 hours. I can't get past the windows logo, some of the solutions online didn't apply to me. I tried putting in a windows 10 CD I created using the windows media creation tool but that didn't work at all. I didn't install any new programs or update any drivers. When it reboots it gives me a bunch of different blue screens of death
 

Answer:Windows 10 stuck in a restart loop

http://www.thewindowsclub.com/windows-10-stuck-in-endless-reboot-loop

Then scroll down to, and start following the instructions where it starts with "If you cannot enter Safe Mode, then you may then have to boot into Windows 10 with your Windows Installation Media or Recovery Drive and ..."
 

1 more replies
Relevance 82.41%

Hi,
I have a problem with win 7 that restart in loop.
First problem become when I not know how but in BIOS changed settings from RAID1 to IDE Controler.
Win become to restart, I return settings to RAID1 but have the same problem.
I try to make with instalation CD:
- system recovery
- cmd bootrec with fixmbr, fixboot, rebildbcd, then chkdsk /r, sfc /scannow, ... without success

With bootrec /rebuildbcd give me error total windows instalation 0.
After another restart I have sometimes error depend of options I try, described in upper text:
- \BOOT\BCD, press ENTER and restart
- 0xc0000006b (00000000,00000000,0000000) and restart in loop
- lunch recovery repair or start windows normally if chose all of this two options win restart in loop

Anyone have a quick resolution of the problem or I need to reinstall win 7?
I have to many data, programs and settings that I lost with new installation.
Please help if possible.
Thanks.

Answer:Windows 7 Ultimate 64 bit restart in loop

You may have a look ....

Startup Repair Infinite Loop Recovery

4 more replies
Relevance 81.59%

I have two PCs..a Dell desktop and a Sony laptop(Purchased last June) yesterday I received the windows 8.1 updates so I installed them on my Dell desktop, no problems, it installed it and shut down the PC just fine and I am on it right now..but with the Sony laptop its nothing but problems..I installed the updates, it reboots just fine, but when I try shutting down the laptop it just goes back to a loop like it keeps on booting up then crashes then I have to restore it to August 9th and then it shuts down fine..so I am not sure what is going on..is there a particular update that is causing this I wont install it I just cant figure it out and I have done the system restore 3 times already..it will say I have 32 updates to install(including 1 optional one) so I just installed 30 of them to see if it would work and then I shut down the computer and same issue so something Im installing is causing this problem

Answer:Restart loop when I install new windows 8.1 updates

Hi Lakerfanalways,

I would suggest you to post your problem in this thread :- Windows Updates & Activation - Windows 8 Forums

As in this thread we only deal with problems related to Blue Screens ^_^.

1 more replies
Relevance 81.59%

Ok so I have Windows 7 PC and ever since it was purchased, whenever your Restart, it just do an infinite reboot loop. This only happens when RESTARTING and not when SHUTTING DOWN.

I need fix on this as my Windows 10 Upgrade is ready and the upgrade just doesn't complete because during the upgrade, windows tends to restart several times and I'm getting this infinite reboot loop.

Answer:Windows 7 infinite reboot loop on RESTART only

Is it running an AV like Norton or another anti-virus? If so I would try uninstalling, then running a removal or cleanup tool for that specific AV program. Then clean the Registry with CCleaner.

If none of that helps turn on boot logging in msconfig. The log file is named C:\Windows\ntbtlog.txt. It may give a clue what the fault is.

1 more replies
Relevance 81.59%

I restarted my comp during a reboot while it was installing windows 10 it started looping shutting off then on so I pushed f10 shift childcomp switched from 1 to 3 I also tried to force restart until the automatic repair screen showed but it's still infinitely restarting please help
 

Answer:Asus windows 10 infinite restart loop please help

Looks to me that you clobbered the OS and will need to do a clean install of Windows 10.
 

2 more replies
Relevance 81.59%

Hi

The a/m problems are back in town. Updates first downloaded till 92%. Then automatic reboot.
After several reboots, update screen shows download = 0% and all the update from 11/11 visible (waiting for installing) and PC reboots after 2 minutes.

Any help is welcome

Kind regards

Al

More replies
Relevance 81.59%

Hi,

I seem to have the same issue as this topic http://www.bleepingcomputer.com/forums/topic458990.html

After having uninstalled and reinstalled Microsoft Security Essentials, a scan found a virus/trojan and a message came up saying that Windows would automatically restart in one minute. The computer is now stuck in a loop of automatically restarting every time Windows opens. I've read the other topics on this and run the Farbar scan. I will put the log below. Any help would be greatly appreciated.

PS. I have no other computer at home, so there may be a day or two between me replying to any messages as I try to use either my friend's computer or my computer at work.

Thanks in advance.

Answer:Windows Vista automatic restart loop

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 20-07-2012 01
Ran by SYSTEM at 21-07-2012 20:47:32
Running from G:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [142104 2007-05-25] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [154392 2007-05-25] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [138008 2007-05-25] (Intel Corporation)
HKLM\...\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe [102400 2007-08-15] (Synaptics, Inc.)
HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]
HKLM\...\Run: [NDSTray.exe] NDSTray.exe [x]
HKLM\...\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup [581632 2007-07-10] (TOSHIBA)
HKLM\...\Run: [Desktop SMS] C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe /auto [1507328 2007-06-18] (Interactive Digital Media)
HKLM\...\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE [411192 2007-03-29] (TOSHIBA Corporation)
HKLM\...\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.... Read more

23 more replies
Relevance 81.59%

Ok, I have a really horrible problem that I cannot figure out what is wrong. Here is the story, I first tried to boot my computer into safe made after a normal shutdown, because I was going to get rid of an annoying system file. When I tried to boot into safe mode, my computer just went into a restarting loop. It would go the the black screen that says windows XP, where it is loading, and then the screen would go blank and my computer would restart. Then it would continue that loop. I tried loading into all the modes, including last know good config, but it does the same thing. I then figured that my OS was corrupt so I reformatted my HDD partition with windows XP on it and reinstalled. It would install part of the way, but during the part where its copying files before it goes into a GUI mode, it would hang up on keymgr.dll everytime i tried. I read about this and it said to just hold down the enter key (a.k.a. retry) and it would eventually go. This worked and it kept going. When Windows XP install was almost complete, during the saving settings step, it popped up errors that said that there were some bad spots in memory, or something of that nature. So it finished installing and it ran Windows. I started to install updates and during SP2 update install, it crashed (no blue screen) and started the restart loop again. During this restart loop, it would pop up an error message really fast, that i was lucky enough to capture it all, it said "Insufficient System Resources ... Read more

Answer:PLEASE HELP CANNOT BOOT WINDOWS XP(enters restart loop)

14 more replies
Relevance 81.59%

Hi there,I attempting to help my cousin fix his only computer remotely. The Dell laptop will start up fine in safe mode with networking but keeps restarting in normal mode. I have included the DDS log and the GMER although nothing was detected. I attempted to run GMER but it didn't correspond with the instructions from BC exactly so I need some direction. It's my first experience with a 64 bit OS. Thank you in advance and here's the logs!DDS (Ver_10-11-10.01) - NTFS_AMD64 NETWORK Run by Carl at 17:52:04.30 on Tue 11/16/2010Internet Explorer: 8.0.6001.18975Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4057.3070 [GMT -5:00]SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k LocalSe... Read more

Answer:Endless Restart Loop in Windows Vista 64 Bit

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

18 more replies
Relevance 81.59%

My laptop is stuck in a restart loop after attempting to factory reset. I am selling the laptop so I exported all of my files and then went to wipe it by doing a full factory reset. About 50% into the reset it told me that it failed, and then asked if I wanted to restart. I hit yet and now it will only load the blue HP symbol, shut down, restart, get to this same screen and then so on. I have ran the short diagnostic, and the extensive diagnostic and both have come back with no errors/failures/etc.  HELP ME PLEASE.

More replies
Relevance 81.59%

Hi Guys,

Windows 7 Ultimate x64 has gotten stuck in a loop where it wants to restart and then when your restart it doesn't do anything update related, it just restarts. Can anyone help?!

Ybotmallah.

More replies
Relevance 81.59%

I have an HP 2000 series that is stuck in a Preparing to Configure Windows restart loop. I am unable to boot into safe mode because no form of F8 or F12 with shift, or control+alt+delete, will take me to the log in page. I am running Windows 8 on this machine. Any idea how to stop this? I never had any recovery disk, as the operating system came pre-installed.

Answer:Preparing to Configure Windows Restart Loop

With HP's you can tap F11 to start recovery operations.
It should give you an option to backup your stuff first.

0 more replies
Relevance 81.59%

I have Lumia 630 running windows phone 8.1. When I start the phone it shows nokia screen and again it restarts but some time it showns nokia screen and windows logo and again restarts. I have tried everything, soft reset, hard reset. I have also used Windows phone recovery tool but nothing happens. Please help me for this issue.

More replies
Relevance 80.77%

I have a problem. I have an ACER Aspire E 15 computer (new). Upon a restart it is caught in a perpetual loop. The message on the screen is and has been for the last hour ?Getting Windows ready Don?t cut off your computer? I tried to cut off all power but since the battery cannot be removed, that was impossible. Is there any combinations of keystrokes which will give me back control or do I have to wait for the battery to drain all the way? Please help????Randall Parks 

Answer:perpetual windows loop upon restart Acer Aspire E ...

If your computer will not power on or your battery is behaving abnormally, try resetting the battery using the pinhole reset button. This process will temporarily disconnect and then reconnect the internal battery.
http://acer.custhelp.com/app/answers/detail/a_id/34843#_ga=1.48299941.263337500.1415824428
 





Links Importantes: Páginas de Suporte Global | Artigos da Base de ConhecimentoRemember to mark posts that resolved your issue with Accept as Solution.

2 more replies
Relevance 80.77%

Hello,
You are my last chance, please help <3
My windows 7 PC was hard to start and restart and I needed to try 10 times or more before it worked (then I didn't restart it for days).
I managed to upgrade it to Windows 10 hoping that it will cure the problem BUT still it is a problem to start.
I checked everything and used every tool possible on windows 7 and windows 10 but nothing helped. (ccleaner and others failed)
So now I have a windows 10 PC that doesn't want to start easily.
Do you think that the problem can really be a driver ? After upgrade to windows 10 I GUESS that all driver files have been changed ?
So what else could it be ?
Thank you so much for your help !

Answer:Even after upgrade to windows 10 computer often stuck in restart loop

I am having a stall or loop in windows 10 home during restart too --- HELP

5 more replies
Relevance 80.77%

I am gonna ty and write this as calmy as possible, but I am in a unique stat eof pissed o fI have never been in before.

I have no clue why this happend. These were the programs I was usig at the time.

Windows Live Mesenger
Skype
Firefox
VLC Player
QuickCam 10

For some reason, my compuer got caught in loop that, despite a restart and unpuing of all usb periphs, has done nothig. I haven't installed anyting in a few';/,.]\hujbvbhjukhy.

weeks..

I desperatly need help. I have multiple imprtat files on my C Drive I can't afford to lose in a reinstall. Are there any other options? Please ASAP. My wall and ceilng fan have already felt pain from this experience..

dthrawn
UPDATE: After eve ore frustratio, it does the loop even when in Safe mode..
 

Answer:Windows Explorer in a Fail/Restart loop Nothing I'e done is stopping it

Try booting off a Linux Live CD so you can access the HD and backup your files. Then you can mess with Windows. Run 'Hijack this' tool to see what programs are loading at startup. Sounds like some sort of virus or malware.
 

1 more replies
Relevance 80.77%

Hello all, thanks for a great site and the help you provide.

Here's my (somewhat embarrassing) problem:

I have Neverwinter Nights installed on my laptop. My son used to play it as well and said he had downloaded a patch for it a while back. I didn't know at the time, but apparently instead of getting an official patch, he got one from a torrent. That was over a year ago.

I recently went back to play it and wanted to try some new game modules, so I downloaded one from fileplanet, labeled as an "official" Neverwinter Nights quest module.

When I unzipped it into a new folder on the desktop, a message popped up saying "windows explorer has stopped working", followed by "windows explorer is restarting". This happens on a 5 second loop repeatedly, stopping me from using any desktop functions other than Internet Explorer, CCleaner, and my AV and Spyware software, since it closes any other folder or program I try to run.

When I shut down, I get this message:

"The instruction at 0x1d24151d referenced memory at 0x0000000. The memory could not be read"

At startup, I get this message:

"Error loading c:\users\myname\AppData\Temp\Rpcqt.dll. The specified module could not be found"

... and then the shut down/restart loop begins again.

With some research, these are the possible problems I've read about:

1) The error loading message is due to malware.
2) The downloaded module caused a copyright conflict with the unofficia... Read more

Answer:Windows Explorer in shutdown/restart loop (Vista)

Hi -

I suggest that you have your system reviewed by a Security Analyst.

Please follow these steps - NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

Regards. . .

jcgriff2

`

1 more replies
Relevance 80.77%

I've tried interrupting the Windows 10 updates and subsequent restart loop with Windows + r reboot but it's not working. Any suggestions?

More replies
Relevance 80.77%

My pc is unable to start-up after attempting to reset it(fresh reset). It is in a restart loop and when I try to turn it on the Windows 10 logo appears but then a blue screen appears saying "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we will restart for you." This then lets the PC restart and this restart process happens again.
I have tried pressing F8 while it boots up to try to get it into safe mode but had no luck. Does anyone know how I could fix this?

Answer:Windows 10 PC restart loop, blue screen error.

Switch it off by pushing the start button. Once switched off switch it back on and let it run for about 5 seconds and switch it off again by holding in the start button.
Switch it on again and it should give you a few things to do to try and start it. I managed to start mine by getting into safe mode with networking. or you could try a system restore first. Just remember that is what I tried first and got a pop up saying system restore did not restore to an earlier time. But when I got into safe mode with networking same pop up telling me system restore had finished and restored to an earlier time.

2 more replies
Relevance 80.77%

Hello, Please somebody help becuase I dont know what else to do. I´ve expenden days trying to fix  and we need our notebook back to work urgently. By some reason, the notebook get stuck in a black screen after hibernating or restarting. [LOOP]  Switching power button, it enters in a automatic repeir process.I try to correct this with CHKDK /f /r and this allow me to log on windows.I installa new antivirus, clean the system and reboot.But after shutdown it gets stuck  in the black screen.Back to LOOP. This loops occurs for every solution I have tried:- removing trojans, temp files,- changed the beahvior of "power button" to avoid hibernating- Automatic repair: boot repair- Automatic repair: restoring rescue point- Fixen MBR and **bleep** (SFC, CHDSK, DISM)- Booting from USB (not recognized) - Restonring System: failed, when the instalaton try to restart .. .guess what? it gets stuck  in the black screen.It gets WORST: it gets on loop!!!!!!!!I get the message: "windows instalation failed, restart instalation", press OK and again, enters in the loop  message -> restart.Now the system recovery option from the BOOT menu (power + ESC) , send me to the windows installation loop, not the recovery menu with many options.  After all this, I though it could be a hardware problem, maybe overheating because this is a warm city. Or maybe, problems with the cooler.  Please.. any idea? I´ve tried everyt... Read more

Answer:stuck at restart, repair loop even after restoring Windows...

Hi, How about updating the BIOS of the computer?Make sure to run ONE antivirus program only.Go to start menu and start diagosing the drive (for failure id) Kindly update us with the current status of the computer.Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

1 more replies
Relevance 80.77%

I have had to reinstall Windows 7 three times because of this problem. It has to be the Windows updates because after a clean reinstalling of Windows 7, the computer works fine. I am able to download Norton 360, do a system restore disk, download Steam and some games. The next day I turn on the computer, it automatically tries to download and configure updates. It never finishes and it restarts. Eventually it tells me it failed to configure updates and I can get on it again. But Update indicates there are more than 20 or so "important" updates that need to be installed. I disabled automatic updates since the updates are what caused the problem. But I realize it can't stay this way. Eventually I will have to get some of those updates to operate the computer.
 
I want to consider a new operating system if there is no solution to this.

Answer:Windows 7 Updates Causing Shutdown/Restart Loop

Welcome,
Please do your reimage again BUT do all of the updates before you add any applications. 360 could be your one exception.
I think that once you have the operating system current, reboot and check for updates at least once after it says there are no more updates. You will be able to add your applications. If you haven't installed and activated 360, do so BEFORE installing any applications, games, etc.
Keep us posted

8 more replies
Relevance 80.77%

HI Everyone, I am working on a Toshiba laptop with Windows 7 home premium.Problem: windows starts loading then restarts. (forever) I get windows 7 logo screen then black screen with mouse then restart. I have triedchdsk/f several times, first time it fixed some errors after that it was good.I change bios setting AHCI mode and back again made no difference.I scanned with kaspersky came up clean.Can't boot into safe mode.tried to disable auto restart on system failure, it did not work it still just kept restarting instead of show bsod Please help if you can. thanks Here is frst64 log file: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 06-02-2014 (ATTENTION: ====> FRST version is 37 days old and could be outdated)Ran by SYSTEM on MININT-SBKP2UC on 15-03-2014 13:26:30Running from F:\Software\Ketarin-1.6.0.434\{downloads}\Security\Farbar x64Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log. The only official download link for FRST:Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/Download link from any site other than Bleeping Computer is unpermitted o... Read more

Answer:Windows 7 home premium infinite restart loop

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/527615 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Relevance 80.77%

Hello everyone, I have an HP Pavilion g6 laptop.  It was restarting and booting fine until I upgraded to Windows 8.1.  When I restart the computer, it sometimes gets stuck in a boot loop in the HP logo screen.  Most of the time it doesn't do it, but it does get stuck from time to time in the HP logo screen.  It gets stuck mostly when restarting the computer.  If anyone has had the same problem and/or has a solution,  I would appreciate the help. Thank you

Answer:Windows 8.1 boot loop stuck on HP logo, mostly after restart...

Hi phillibob41, I understand that you are having a problem with the computer getting stuck in a loop when restarting. I will try my best to help you with this. To better guide you, could you please give me some more information. 1. What is the Model Number of your laptop? LINK: How Do I Find My Model Number or Product Number? 2. How are you getting out of the loop?Please let me know, and I will be happy to help. Thank you,




I worked on behalf of HP.

9 more replies