Computer Support Forum

rookit won't go away after XP security 2012 malware removal

Question: rookit won't go away after XP security 2012 malware removal

Hello,I'm out of tricks to get rid of this nasty rookit infection I have. It started this past saturday 12/17 with the XP security 2012 malware. I followed instructions online and removed it (various reg edits and running MBAM etc). It had corrupted my rundll32.exe file, which I restored from my XP disk (you will see a reference to the "old" copy I made be overwriting in the DDS log). After that my applications all worked again and my computer seemed fully functional but then I realized the virus also has a rootkit attached to it that causes google redirects in Firefox. I ran TDSSkiller and it found something and cleaned it the first time. Since then it has re-surfaced many times. MBAM found something once or twice upon resurfacing, but hasn't found anything the past few scans. TDSSKiller doesn't find aynthing anymore. SuperAntiSpyware doesn't find anything. I decided to run Mcaffee anti virus, and it said it found 3 files with Downloader-BMN.gen.g(Trojan) .. This was exciting, I hoped that would be it. But alas firefox googles still redirect. I haven't done any more scans and thought its time to call in the pros. Also forgot to mention I've run defogger and disabled my CD emulators, and ran CC Cleaner multiple times and deleted all my history and temp files etc. I have NOT run comboFix yet .. Here is the DDS log:.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_30Run by Bill at 21:11:18 on 2011-12-20Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2469 [GMT -6:00].AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}.============== Running Processes ===============.C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exesvchost.exeC:\Program Files\SUPERAntiSpyware\SASCORE.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\Memeo\AutoBackup\MemeoService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Cisco Systems\VPN Client\cvpnd.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exeC:\Program Files\McAfee\Common Framework\FrameworkService.exeC:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exeC:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exeC:\WINDOWS\system32\PnkBstrA.exeC:\WINDOWS\system32\svchost.exe -k imgsvcC:\WINDOWS\Explorer.EXEC:\WINDOWS\RTHDCPL.EXEC:\Program Files\McAfee\Common Framework\UdaterUI.exeC:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\McAfee\Common Framework\McTray.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exeC:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\plugin-container.exe.============== Pseudo HJT Report ===============.uInternet Settings,ProxyOverride = *.localBHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dllBHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\Scriptcl.dllBHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dlluRun: [ctfmon.exe] c:\windows\system32\ctfmon.exemRun: [RTHDCPL] RTHDCPL.EXEmRun: [Alcmtr] ALCMTR.EXEmRun: [JMB36X IDE Setup] c:\windows\raidtool\xInsIDE.exemRun: [36X Raid Configurer] c:\windows\system32\xRaidSetup.exe bootmRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONEmRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKeymRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exemRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRunmRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exeStartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{ccbaa1f7-e5e1-48b2-9ed9-a79c6a37ce78}\Icon3E5562ED7.icoIE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeIE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLLLSP: mswsock.dllDPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cabDPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cabDPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cabDPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cabDPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cabTCP: DhcpNameServer = 209.18.47.61 209.18.47.62TCP: Interfaces\{78B1B0CF-35DD-4D90-ADC4-9856D59982F5} : DhcpNameServer = 209.18.47.61 209.18.47.62Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLLNotify: AtiExtEvent - Ati2evxx.dllSSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dllSEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL.================= FIREFOX ===================.FF - ProfilePath - c:\documents and settings\bill\application data\mozilla\firefox\profiles\l5yk0gdn.default\FF - plugin: c:\documents and settings\bill\local settings\application data\unity\webplayer\loader\npUnity3D32.dllFF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dllFF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLLFF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dllFF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dllFF - plugin: c:\program files\veetle\player\npvlc.dllFF - plugin: c:\program files\veetle\plugins\npVeetle.dllFF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll.============= SERVICES / DRIVERS ===============.R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2008-1-24 31816]R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-7-20 103744]R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-1-24 144704]R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-1-24 54608]R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdXP3.sys [2011-3-29 101904]R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-7-20 72936]R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-7-20 33960]R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-7-20 171400]S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2010-3-27 18560]S3 GEST Service;GEST Service for program management.;c:\program files\gigabyte\gest\GSvr.exe [2008-7-20 47624]S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]S3 pbfilter;pbfilter;c:\program files\peerblock\pbfilter.sys [2010-12-24 19056]S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344].=============== Created Last 30 ================.2011-12-20 22:10:49 -------- d-----w- c:\program files\CCleaner2011-12-19 02:48:23 -------- d-----w- c:\program files\CodeStuff2011-12-18 19:36:46 -------- d-sh--w- c:\documents and settings\bill\IECompatCache2011-12-18 18:44:10 33280 ----a-w- c:\windows\system32\rundll32.exe.old2011-12-18 15:41:10 -------- d-----w- c:\documents and settings\bill\application data\Malwarebytes2011-12-18 15:41:02 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes2011-12-18 15:40:58 22216 ----a-w- c:\windows\system32\drivers\mbam.sys2011-12-18 15:40:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware2011-12-18 14:55:32 -------- d-----w- C:\TDSSKiller_Quarantine2011-12-18 14:15:20 -------- d-----w- c:\windows\system32\wbem\repository\FS2011-12-18 14:15:19 -------- d-----w- c:\windows\system32\wbem\Repository2011-12-18 14:15:07 -------- d--h--w- c:\program files\common files\EAInstaller2011-12-18 06:01:07 -------- d-----w- c:\documents and settings\bill\application data\SUPERAntiSpyware.com2011-12-18 06:00:45 -------- d-----w- c:\program files\SUPERAntiSpyware2011-12-18 06:00:45 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com2011-12-03 23:00:04 -------- d-----w- c:\program files\iPod2011-12-03 22:59:58 -------- d-----w- c:\program files\iTunes2011-12-03 22:50:16 -------- d-----w- c:\program files\Bonjour.==================== Find3M ====================.2011-12-18 14:44:13 57600 ----a-w- c:\windows\system32\drivers\redbook.sys2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys2011-11-17 02:16:56 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl2011-11-10 11:54:13 472808 ----a-w- c:\windows\system32\deployJava1.dll2011-11-10 09:27:10 73728 ----a-w- c:\windows\system32\javacpl.cpl2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll2011-09-26 16:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll.============= FINISH: 21:11:59.82 ===============Here is the GMER log:GMER 1.0.15.15641 - http://www.gmer.netRootkit scan 2011-12-21 07:48:45Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 WDC_WD50 rev.58.0Running: wen4rtig.exe; Driver: C:\DOCUME~1\Bill\LOCALS~1\Temp\awddqpod.sys---- System - GMER 1.0.15 ----Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateFile [0x984D18BB]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateKey [0x984D183B]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateProcess [0x984D18E5]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwDeleteKey [0x984D184F]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwDeleteValueKey [0x984D187B]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwMapViewOfSection [0x984D190F]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenKey [0x984D1827]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwProtectVirtualMemory [0x984D18CF]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwRenameKey [0x984D1865]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetValueKey [0x984D1891]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwTerminateProcess [0x984D18A7]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0x984D1925]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwYieldExecution [0x984D18F9]Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtCreateFileCode \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtMapViewOfSection---- Kernel code sections - GMER 1.0.15 ----.text ntkrnlpa.exe!ZwYieldExecution 80504B08 7 Bytes JMP 984D18FD \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!NtCreateFile 805790A8 5 Bytes JMP 984D18BF \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!NtMapViewOfSection 805B203A 7 Bytes JMP 984D1913 \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwUnmapViewOfSection 805B2E48 5 Bytes JMP 984D1929 \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwProtectVirtualMemory 805B841E 7 Bytes JMP 984D18D3 \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwCreateProcess 805D1230 5 Bytes JMP 984D18E9 \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwTerminateProcess 805D29E2 5 Bytes JMP 984D18AB \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwSetValueKey 80622662 7 Bytes JMP 984D1895 \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwRenameKey 80623B12 7 Bytes JMP 984D1869 \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwCreateKey 806240F0 5 Bytes JMP 984D183F \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwDeleteKey 8062458C 7 Bytes JMP 984D1853 \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwDeleteValueKey 8062475C 7 Bytes JMP 984D187F \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)PAGE ntkrnlpa.exe!ZwOpenKey 806254CE 5 Bytes JMP 984D182B \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.).text C:\WINDOWS\system32\DRIVERS\ati2mtag.sys section is writeable [0xB8099000, 0x29C9F0, 0xE8000020]? C:\DOCUME~1\Bill\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !---- User code sections - GMER 1.0.15 ----.text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 010D000A .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 010D0F8D .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 010D0FA8 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 010D0076 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 010D005B .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 010D004A .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 010D00B8 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 010D0F70 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 010D0F41 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreateProcessA 7C80236B 5 Bytes JMP 010D00E4 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!GetProcAddress 7C80AE40 5 Bytes JMP 010D0F30 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 010D0FC3 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 010D0FEF .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreatePipe 7C81D83F 3 Bytes JMP 010D00A7 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreatePipe + 4 7C81D843 1 Byte [84].text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreateNamedPipeW 7C82F0DD 5 Bytes JMP 010D0FD4 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!CreateNamedPipeA 7C860CDC 5 Bytes JMP 010D0025 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] kernel32.dll!WinExec 7C86250D 5 Bytes JMP 010D00D3 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegOpenKeyExW 77DD6AAF 5 Bytes JMP 010C0FC0 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegCreateKeyExW 77DD776C 5 Bytes JMP 010C0062 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegOpenKeyExA 77DD7852 5 Bytes JMP 010C0011 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegOpenKeyW 77DD7946 5 Bytes JMP 010C0000 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegCreateKeyExA 77DDE9F4 5 Bytes JMP 010C0047 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegOpenKeyA 77DDEFC8 5 Bytes JMP 010C0FEF .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegCreateKeyW 77DFBA55 5 Bytes JMP 010C002C .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] ADVAPI32.dll!RegCreateKeyA 77DFBCF3 5 Bytes JMP 010C0FA5 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] msvcrt.dll!_wsystem 77C2931E 5 Bytes JMP 010B0F92 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] msvcrt.dll!system 77C293C7 5 Bytes JMP 010B0FA3 .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] msvcrt.dll!_creat 77C2D40F 5 Bytes JMP 010B000C .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] msvcrt.dll!_open 77C2F566 5 Bytes JMP 010B0FEF .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] msvcrt.dll!_wcreat 77C2FC9B 5 Bytes JMP 010B001D .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] msvcrt.dll!_wopen 77C30055 5 Bytes JMP 010B0FDE .text C:\Program Files\McAfee\Common Framework\FrameworkService.exe[372] WS2_32.dll!socket 71AB4211 5 Bytes JMP 010A0000 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 00DC0FE5 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 00DC005D .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 00DC004C .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 00DC0031 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 00DC0F72 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 00DC000A .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 00DC006E .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 00DC0F32 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 00DC009A .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreateProcessA 7C80236B 5 Bytes JMP 00DC0F01 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!GetProcAddress 7C80AE40 5 Bytes JMP 00DC0EE6 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 00DC0F83 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 00DC0FD4 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreatePipe 7C81D83F 1 Byte [E9].text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreatePipe 7C81D83F 5 Bytes JMP 00DC0F43 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreateNamedPipeW 7C82F0DD 5 Bytes JMP 00DC0F9E .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!CreateNamedPipeA 7C860CDC 5 Bytes JMP 00DC0FAF .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] kernel32.dll!WinExec 7C86250D 5 Bytes JMP 00DC007F .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegOpenKeyExW 77DD6AAF 5 Bytes JMP 00DB002F .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegCreateKeyExW 77DD776C 5 Bytes JMP 00DB008A .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegOpenKeyExA 77DD7852 5 Bytes JMP 00DB0FDE .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegOpenKeyW 77DD7946 5 Bytes JMP 00DB000A .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegCreateKeyExA 77DDE9F4 5 Bytes JMP 00DB0065 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegOpenKeyA 77DDEFC8 5 Bytes JMP 00DB0FEF .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegCreateKeyW 77DFBA55 5 Bytes JMP 00DB004A .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] ADVAPI32.dll!RegCreateKeyA 77DFBCF3 5 Bytes JMP 00DB0FC3 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] msvcrt.dll!_wsystem 77C2931E 5 Bytes JMP 00DA0FC1 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] msvcrt.dll!system 77C293C7 5 Bytes JMP 00DA004C .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] msvcrt.dll!_creat 77C2D40F 5 Bytes JMP 00DA0FD2 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] msvcrt.dll!_open 77C2F566 5 Bytes JMP 00DA0FEF .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] msvcrt.dll!_wcreat 77C2FC9B 5 Bytes JMP 00DA0031 .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] msvcrt.dll!_wopen 77C30055 5 Bytes JMP 00DA000C .text C:\Program Files\McAfee\Common Framework\naPrdMgr.exe[692] WS2_32.dll!socket 71AB4211 5 Bytes JMP 00D90000 .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 00B8000A .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 00B8006E .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 00B80F83 .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 00B80F94 .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 00B80FAF .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 00B80FDB .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 00B8009A .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 00B80089 .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 00B80F41 .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!CreateProcessA 7C80236B 5 Bytes JMP 00B800DA .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!GetProcAddress 7C80AE40 5 Bytes JMP 00B800EB .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 00B80FCA .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 00B8001B .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!CreatePipe 7C81D83F 5 Bytes JMP 00B80F68 .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!CreateNamedPipeW 7C82F0DD 5 Bytes JMP 00B80047 .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!CreateNamedPipeA 7C860CDC 5 Bytes JMP 00B8002C .text C:\WINDOWS\system32\svchost.exe[760] kernel32.dll!WinExec 7C86250D 5 Bytes JMP 00B800BF .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegOpenKeyExW 77DD6AAF 5 Bytes JMP 00B70FDE .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegCreateKeyExW 77DD776C 5 Bytes JMP 00B70FA8 .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegOpenKeyExA 77DD7852 5 Bytes JMP 00B70025 .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegOpenKeyW 77DD7946 5 Bytes JMP 00B70014 .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegCreateKeyExA 77DDE9F4 5 Bytes JMP 00B70065 .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegOpenKeyA 77DDEFC8 5 Bytes JMP 00B70FEF .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegCreateKeyW 77DFBA55 2 Bytes JMP 00B70FCD .text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegCreateKeyW + 3 77DFBA58 2 Bytes [D7, 88].text C:\WINDOWS\system32\svchost.exe[760] ADVAPI32.dll!RegCreateKeyA 77DFBCF3 5 Bytes JMP 00B7004A .text C:\WINDOWS\system32\svchost.exe[760] msvcrt.dll!_wsystem 77C2931E 5 Bytes JMP 00B6005D .text C:\WINDOWS\system32\svchost.exe[760] msvcrt.dll!system 77C293C7 5 Bytes JMP 00B60042 .text C:\WINDOWS\system32\svchost.exe[760] msvcrt.dll!_creat 77C2D40F 5 Bytes JMP 00B6001D .text C:\WINDOWS\system32\svchost.exe[760] msvcrt.dll!_open 77C2F566 5 Bytes JMP 00B60000 .text C:\WINDOWS\system32\svchost.exe[760] msvcrt.dll!_wcreat 77C2FC9B 5 Bytes JMP 00B60FD2 .text C:\WINDOWS\system32\svchost.exe[760] msvcrt.dll!_wopen 77C30055 5 Bytes JMP 00B60FE3 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 00070FEF .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 0007005D .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 0007004C .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 00070031 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 00070F72 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 00070000 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 0007009C .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 0007008B .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 000700C8 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!CreateProcessA 7C80236B 5 Bytes JMP 000700B7 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!GetProcAddress 7C80AE40 5 Bytes JMP 00070F14 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 00070F83 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 00070FD4 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!CreatePipe 7C81D83F 5 Bytes JMP 0007006E .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!CreateNamedPipeW 7C82F0DD 5 Bytes JMP 00070F9E .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!CreateNamedPipeA 7C860CDC 5 Bytes JMP 00070FB9 .text C:\WINDOWS\system32\services.exe[1104] kernel32.dll!WinExec 7C86250D 5 Bytes JMP 00070F39 .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegOpenKeyExW 77DD6AAF 5 Bytes JMP 00060FB9 .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegCreateKeyExW 77DD776C 5 Bytes JMP 00060039 .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegOpenKeyExA 77DD7852 5 Bytes JMP 00060FCA .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegOpenKeyW 77DD7946 5 Bytes JMP 00060000 .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegCreateKeyExA 77DDE9F4 5 Bytes JMP 00060F72 .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegOpenKeyA 77DDEFC8 5 Bytes JMP 00060FE5 .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegCreateKeyW 77DFBA55 2 Bytes JMP 00060F8D .text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegCreateKeyW + 3 77DFBA58 2 Bytes [26, 88].text C:\WINDOWS\system32\services.exe[1104] ADVAPI32.dll!RegCreateKeyA 77DFBCF3 5 Bytes JMP 00060F9E .text C:\WINDOWS\system32\services.exe[1104] msvcrt.dll!_wsystem 77C2931E 5 Bytes JMP 00050042 .text C:\WINDOWS\system32\services.exe[1104] msvcrt.dll!system 77C293C7 5 Bytes JMP 00050FAD .text C:\WINDOWS\system32\services.exe[1104] msvcrt.dll!_creat 77C2D40F 5 Bytes JMP 0005001D .text C:\WINDOWS\system32\services.exe[1104] msvcrt.dll!_open 77C2F566 5 Bytes JMP 00050000 .text C:\WINDOWS\system32\services.exe[1104] msvcrt.dll!_wcreat 77C2FC9B 5 Bytes JMP 00050FBE .text C:\WINDOWS\system32\services.exe[1104] msvcrt.dll!_wopen 77C30055 5 Bytes JMP 00050FE3 .text C:\WINDOWS\system32\services.exe[1104] WS2_32.dll!socket 71AB4211 5 Bytes JMP 00040000 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 00BD0FEF .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 00BD0093 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 00BD0078 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 00BD0067 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 00BD0F9E .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 00BD0FC3 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 00BD00C6 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 00BD00B5 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 00BD010D .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!CreateProcessA 7C80236B 5 Bytes JMP 00BD00FC .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!GetProcAddress 7C80AE40 5 Bytes JMP 00BD0128 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 00BD0040 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 00BD0014 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!CreatePipe 7C81D83F 5 Bytes JMP 00BD00A4 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!CreateNamedPipeW 7C82F0DD 5 Bytes JMP 00BD0FD4 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!CreateNamedPipeA 7C860CDC 5 Bytes JMP 00BD0025 .text C:\WINDOWS\system32\lsass.exe[1116] kernel32.dll!WinExec 7C86250D 5 Bytes JMP 00BD00EB .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegOpenKeyExW 77DD6AAF 5 Bytes JMP 00BC0F9E .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegCreateKeyExW 77DD776C 5 Bytes JMP 00BC0F6B .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegOpenKeyExA 77DD7852 5 Bytes JMP 00BC0FB9 .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegOpenKeyW 77DD7946 5 Bytes JMP 00BC0FD4 .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegCreateKeyExA 77DDE9F4 5 Bytes JMP 00BC0F7C .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegOpenKeyA 77DDEFC8 5 Bytes JMP 00BC0FE5 .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegCreateKeyW 77DFBA55 5 Bytes JMP 00BC0014 .text C:\WINDOWS\system32\lsass.exe[1116] ADVAPI32.dll!RegCreateKeyA 77DFBCF3 5 Bytes JMP 00BC0F8D .text C:\WINDOWS\system32\lsass.exe[1116] msvcrt.dll!_wsystem 77C2931E 5 Bytes JMP 00BB0058 .text C:\WINDOWS\system32\lsass.exe[1116] msvcrt.dll!system 77C293C7 5 Bytes JMP 00BB003D .text C:\WINDOWS\system32\lsass.exe[1116] msvcrt.dll!_creat 77C2D40F 5 Bytes JMP 00BB0FCD .text C:\WINDOWS\system32\lsass.exe[1116] msvcrt.dll!_open 77C2F566 5 Bytes JMP 00BB0FEF .text C:\WINDOWS\system32\lsass.exe[1116] msvcrt.dll!_wcreat 77C2FC9B 5 Bytes JMP 00BB0022 .text C:\WINDOWS\system32\lsass.exe[1116] msvcrt.dll!_wopen 77C30055 5 Bytes JMP 00BB0FDE .text C:\WINDOWS\system32\lsass.exe[1116] WS2_32.dll!socket 71AB4211 5 Bytes JMP 00BA0000 .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 00B20FEF .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 00B20F9C .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 00B20091 .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 00B20076 .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 00B2005B .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 00B20FCA .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 00B20F70 .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 00B200C2 .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 00B200FF .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!CreateProcessA 7C80236B 5 Bytes JMP 00B200EE .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!GetProcAddress 7C80AE40 5 Bytes JMP 00B20F4B .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 00B20FB9 .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 00B2000A .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!CreatePipe 7C81D83F 5 Bytes JMP 00B20F8B .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!CreateNamedPipeW 7C82F0DD 5 Bytes JMP 00B20036 .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!CreateNamedPipeA 7C860CDC 5 Bytes JMP 00B2001B .text C:\WINDOWS\system32\svchost.exe[1300] kernel32.dll!WinExec 7C86250D 5 Bytes JMP 00B200D3 .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegOpenKeyExW 77DD6AAF 5 Bytes JMP 00B10036 .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegCreateKeyExW 77DD776C 5 Bytes JMP 00B10FA5 .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegOpenKeyExA 77DD7852 5 Bytes JMP 00B10025 .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegOpenKeyW 77DD7946 5 Bytes JMP 00B1000A .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegCreateKeyExA 77DDE9F4 5 Bytes JMP 00B10FB6 .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegOpenKeyA 77DDEFC8 5 Bytes JMP 00B10FEF .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegCreateKeyW 77DFBA55 5 Bytes JMP 00B10062 .text C:\WINDOWS\system32\svchost.exe[1300] ADVAPI32.dll!RegCreateKeyA 77DFBCF3 5 Bytes JMP 00B10047 .text C:\WINDOWS\system32\svchost.exe[1300] msvcrt.dll!_wsystem 77C2931E 5 Bytes JMP 00B00FCA .text C:\WINDOWS\system32\svchost.exe[1300] msvcrt.dll!system 77C293C7 5 Bytes JMP 00B0004B .text C:\WINDOWS\system32\svchost.exe[1300] msvcrt.dll!_creat 77C2D40F 5 Bytes JMP 00B00029 .text C:\WINDOWS\system32\svchost.exe[1300] msvcrt.dll!_open 77C2F566 5 Bytes JMP 00B0000C .text C:\WINDOWS\system32\svchost.exe[1300] msvcrt.dll!_wcreat 77C2FC9B 5 Bytes JMP 00B0003A .text C:\WINDOWS\system32\svchost.exe[1300] msvcrt.dll!_wopen 77C30055 5 Bytes JMP 00B00FEF .text C:\WINDOWS\system32\svchost.exe[1300] WS2_32.dll!socket 71AB4211 5 Bytes JMP 00AF0FE5 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 00CC0FE5 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 00CC0F5C .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 00CC0051 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 00CC0F83 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 00CC0F9E .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 00CC0036 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 00CC0F41 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 00CC0093 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 00CC0EFA .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!CreateProcessA 7C80236B 5 Bytes JMP 00CC0F0B .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!GetProcAddress 7C80AE40 5 Bytes JMP 00CC00AE .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 00CC0FAF .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 00CC0000 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!CreatePipe 7C81D83F 5 Bytes JMP 00CC0076 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!CreateNamedPipeW 7C82F0DD 5 Bytes JMP 00CC0FC0 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!CreateNamedPipeA 7C860CDC 5 Bytes JMP 00CC0011 .text C:\WINDOWS\system32\svchost.exe[1388] kernel32.dll!WinExec 7C86250D 5 Bytes JMP 00CC0F30 .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegOpenKeyExW 77DD6AAF 5 Bytes JMP 00CB003D .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegCreateKeyExW 77DD776C 5 Bytes JMP 00CB006C .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegOpenKeyExA 77DD7852 5 Bytes JMP 00CB002C .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegOpenKeyW 77DD7946 5 Bytes JMP 00CB001B .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegCreateKeyExA 77DDE9F4 5 Bytes JMP 00CB0FAF .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegOpenKeyA 77DDEFC8 5 Bytes JMP 00CB0000 .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegCreateKeyW 77DFBA55 2 Bytes JMP 00CB0FC0 .text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegCreateKeyW + 3 77DFBA58 2 Bytes [EB, 88] {JMP 0xffffffffffffff8a}.text C:\WINDOWS\system32\svchost.exe[1388] ADVAPI32.dll!RegCreateKeyA 77DFBCF3 5 Bytes JMP 00CB0FD1 .text C:\WINDOWS\system32\svchost.exe[1388] msvcrt.dll!_wsystem 77C2931E 5 Bytes JMP 00CA0FB7 .text C:\WINDOWS\system32\svchost.exe[1388] msvcrt.dll!system 77C293C7 5 Bytes JMP 00CA0042 .text C:\WINDOWS\system32\svchost.exe[1388] msvcrt.dll!_creat 77C2D40F 5 Bytes JMP 00CA0027 .text C:\WINDOWS\system32\svchost.exe[1388] msvcrt.dll!_open 77C2F566 5 Bytes JMP 00CA0000 .text C:\WINDOWS\system32\svchost.exe[1388] msvcrt.dll!_wcreat 77C2FC9B 5 Bytes JMP 00CA0FC8 .text C:\WINDOWS\system32\svchost.exe[1388] msvcrt.dll!_wopen 77C30055 5 Bytes JMP 00CA0FE3 .text C:\WINDOWS\system32\svchost.exe[1388] WS2_32.dll!socket 71AB4211 5 Bytes JMP 00C90000 .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!CreateFileA 7C801A28 5 Bytes JMP 02900000 .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!VirtualProtectEx 7C801A61 5 Bytes JMP 0290006E .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!VirtualProtect 7C801AD4 5 Bytes JMP 02900F79 .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!LoadLibraryExW 7C801AF5 5 Bytes JMP 02900047 .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!LoadLibraryExA 7C801D53 5 Bytes JMP 02900F8A .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 02900036 .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!GetStartupInfoW 7C801E54 5 Bytes JMP 029000C1 .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!GetStartupInfoA 7C801EF2 5 Bytes JMP 0290009A .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 02900F39 .text C:\WINDOWS\System32\svchost.exe[1440] kernel32.dll!CreateProcess

Relevance 100%
Preferred Solution: rookit won't go away after XP security 2012 malware removal

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: rookit won't go away after XP security 2012 malware removal

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stallNote 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer"information and logs"In your next post I need the following
Log from Combofixlet me know of any problems you may have had
How is the computer doing now?Gringo

18 more replies
Relevance 84.87%

I hope I am finally in the right forum. Please, please help.Mod Edit: Topic in XP forum, http://www.bleepingcomputer.com/forums/topic433359.html/page__gopid__2516139 .Following pinned instructions for 2012..Security..XP, I was able to remove a number of Trojans with Malwarebytes, restored the firewall, reran Avast, and thought all was OK. And it seemed to be for a couple days.... Then Avast informed me it couldn't protect for firewall/email. Removed a few more trojans with malwarebytes, but could not get the firewall back up. Another forum has directed me here, explaining that I probably have resident malware.At this time, my computer is hung on the "windows is shutting down" window (I was trying to restart.) Before that, I had physically unplugged from the internet. A lot of services were running huge I/O and Other while I had nothing up but the CPU usage screen. InCDsvc and lsass were the most active. Oddly, I got a message the last couple reboots, that InCD could not be started.The scary thing for me (other than that the screen hangs there) is that all these processes were running very actively, but none were identified with a user - usually, it specifies network, local, Irena - like a ghost in the machine. It got quiet when I stopped the InCD, and very quiet after I pulled the Internet plug.The message was: Windows cannot start the Firewall/Internet Connection Sharing (ICS) service. I didn't go online after that. Now it's just a hung "shutting ... Read more

More replies
Relevance 69.29%

Hello! Could really use some help getting this virus off my comptuer. I tried using Malwarebits but it doesn't even detect it on my computer. I have a inspiron usding windows xp.Heres the dds log. I cnt figure out how to zip the other file.


.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26Run by Family at 16:52:47 on 2011-11-12Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.2036.1132 [GMT -5:00].AV: McAfee VirusScan *Enabled/Outdated* {2A28CCAF-2E53-0F80-A82C-9572D1C24D8C}SP: McAfee VirusScan *Enabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}FW: McAfee Personal Firewall *Enabled* {12134D8A-643C-0ED8-8373-3C472F110AF7}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k GPSvcGroupC:\Windows\system32\SLsvc.exeC:\Windows\system32\svchost.exe -k LocalServiceC:\Program Files\Dell\DellDock\DockLogin.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkc:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\PROGRA~1\M... Read more

Answer:Help with AV Security 2012 removal

Hello and welcome to TSF

Open notepad and click format, then word wrap. Then close notepad. The way the log comes across without doing that makes it hard to read.

Please rerun DSS and post the logs it produces in your next reply.

Download GMER Rootkit Scanner from here to your desktop. Double click the exe file.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.



Click the image to enlarge it


In the right panel, you will see several boxes that have been checked. Uncheck the following ... Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in your reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

2 more replies
Relevance 69.29%

I recently got this virus and used malwarebytes to remove it and when it rebooted it wont even open the program to finish the process. Any suggestions would be greatly appreciated...

Answer:xp security 2012 removal

I will request that this topic be moved to the Am I Infected? forum.When re-booting after running MBAM and removing malware .... that's it ... the job is done: MBAM will not open again after re-booting. If there are more steps to do (I suspect you are following the BleepingComputer guide to removing this particular malware), then continue.If you require assistance, then please post (copy/paste) the MBAM log in your reply along with a description of your problem, as best you can.

1 more replies
Relevance 68.47%

My computer was infected with XP Internet Security 2012. I had AVG anti virus, Spybot Search and Destroy, and WinPatrol installed prior to the infection. I installed Malware Bytes after the infection but can not update it. I followed the instructions in the post "Remove Win 7 Anti Spyware 2012 and Vista Antivirus 2012 name changing rouge (uninstall guide)" When done I did not have any more of the pop up windows and security alerts.

I still do not have any Internet access. I can not start windows firewall. When I try I get the message "Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) Service? I click yes and I get "Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) Service.

I ran though the steps on the post "Preparation guide for use before using malware removal tools and requesting help." The only problem I had was when running GMER in safe mode. The window for GMER was larger the the screen display and I could not save the results. The save button was off the bottom of the screen and there were no scroll bars. When I tried to run it out of safe mode the computer would give me a blue screen about 10 seconds into the scan.

With the computer booted in normal mode I am getting a message from WinPatrol the a task has been added to the window task scheduler "At61", "C:\Do... Read more

Answer:XP Internet Security 2012 Removal

Note: please remove "word wrap" from your logs so there are no spaces (in Notepad > go to "format" > uncheck "word wrap")Please do the following:Please download aswMBR to your desktop.Double click the aswMBR.exe icon to run itWhen asked if you want to download Avast's virus definitions please select Yes.Click the Scan button to start the scanOn completion of the scan, click the save log button, save it to your desktop and post it in your next reply.You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well

16 more replies
Relevance 68.47%

Last week my computer was infected with XP Security 2012 Virus, it seemed that AVG Free version "caught" it coming in but must not have prevented it from entering as I could not quarantine or get rid of it and computer started up with the "Buy Me" software etc. I found and followed the uninstall guide on your site and was able to get computer back up and "running". (Thanks for making it easy to follow!!)I had to use another computer to Download the RKill and FixNCR as the infected computer did not allow anything to go on past the Security 2012 screen. I also downloaded Malwarebytes and Secunia. My computer was able to access the internet again and run the programs I use but it was still freezing up alot and I would have a long slow time trying to exit out of programs, I had to try to end tasks but sometimes they would not end and I would have to turn off computer to unfreeze it.Today I was on my facebook page trying to upload info for my work and all of a sudden a screen from AVG ( I think or maybe Malaware) said virus found and I was able to click quarantine but then the computer froze up and I could not get it to restart or end processes, I had to turn off and then restart. Once back onto the desttop I tried to run Malaware, AVG, CCleaner, PSI and internet explorer and nothing would open. Each time I clicked on a program it asked "what program do you want to open with". Not able to get into anything I thought about the p... Read more

Answer:New Issues After XP Security 2012 Removal

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

1 more replies
Relevance 68.47%

my computer has been infected with the xp internet security 2012 virus and it is disabling everything

Answer:xp internet security 2012 removal

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Relevance 68.47%

Hello,

I followed the instructions to remove Win 7 Security 2012 on this site, but I ran the two programs in Safe Mode, and I didn't run Malwarebytes because I have several other programs on my computer (Norton Antivirus, Webroot Spysweeper) so I ran those instead. When I rebooted my computer after all of that the Win 7 messages had gone away, but I can't open anything up. The programs that are supposed to start up do so, like Norton and Webroot, but when I try to open Firefox or even try to bring up the task manager it simply does not work, I will get the spinning circle for like 30 seconds then it won't do anything. I have yet to try a system restore through safe mode, but I was wondering if you had any other thoughts on what I should do. It still works normally in Safe Mode, but a regular startup gives me the issues previously mentioned. I am on my work computer now, so I will try what you tell me tonight. Help please!

Answer:Win 7 Security 2012 removal issue

Hello,This infection changes settings on your computer so that when you launch an executable, a file ending with .exe, it will instead launch the infection rather than the desired program. To fix this we must first download a Registry file that will fix these changes. From a clean computer, please download the following file and save it to a removable media such as a CD/DVD, external Drive, or USB flash drive.FixNCR.reginsert the removable device into the infected computer and open the folder the drive letter associated with it. You should now see the FixNCR.reg file that you had downloaded onto it. Double-click on the FixNCR.reg file to fix the Registry on your infected computer.Did you also run TDSS?

11 more replies
Relevance 68.47%

Hello BC {YEA},
Please don't be to hard on me, I've been staring at the PC monitor too long.
Looks like a great site from the posts I've seen so far.
I have a problem removing some malware remnants...hope this can help others
I'd appreciate any comments you may have after review THX Dan

PC:
-Dell Dimention 2300
-XP Home SP3
-MSE, MS Firewall, MBAM, PeerBlock (50 lists)
-Auto Updates ON

NOTICED:
Was Web Browsing - XP Security 2012 screens popped up
- 3 rnd char Processes running in Win Task Mgr
- locked out EXEs

ACTION:
-read XP Sec 2012 removal instructions at
http://deletemalware.blogspot.com/2011/06/remove-xp-antispyware-2012-xp-internet.html

-FIX.REG unlocked EXEs (only step executed from removal instructions)
-I Killed FWX.EXE process long enough to run
-MBAM, DrWeb & MSE - Found items and removed
-SFC /scannow OK
-CHKDSK OK
-MBAM, DrWeb & MSE OK

PROBLEM:
Need to get rid of leftover XP Sec 2012 remnants.

PB & TCPView show WinLogon.exe connection attempt(s) to 'hosted by leaseweb.com domain'.
This is followed by German address (all blocked by PB) every 15 sec if PC is idle.

I'm not comfortable editing the registry, don't do it often enough
...any comments would be appreciated THX Dan

Answer:Removal of XP Security 2012 remnants...help

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/414749 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the low... Read more

82 more replies
Relevance 68.47%

Hi,I have a machine infected with the Vista Security 2012 virus. I followed the directions posted on your forum and downloaded "fixNCR" onto a flash drive on a clean computer. I then ran "fixNCR" on my infected computer. I am still not able to access internet explorer although some other executables are available. When I attempt to log on to Internet Explorer I still get the "Vista Security 2012 Firewall Alert" screen. When I close that and attempt to go to the Rkill website to download I am unable to do so.Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

Answer:Vista Security 2012 removal

check proxy settings in IE in tools/internet options/connections/Lan settings. make sure use proxy is unchecked !

1 more replies
Relevance 68.47%

how do you remove vista security 2012

Answer:vista security 2012 removal

Hello and welcome.Please follow our Removal Guide here (Uninstall Guide) .After reading how the malware is misleading you ...You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

1 more replies
Relevance 68.47%

Hello Bleeping Computer and Happy Holidays! My computer got infected with the Win 7 Internet Security 2012 Virus today. I followed the unistall guide on the site.The virus blocked me from running internet explorer so I couldn't download fixncr. I went on to the next step (run malwarebytes) which was already installed on my computer. It seemed to correct the problem-no poups or fake warnings now.I didn't download fixncror do any other steps yet.What other steps do I need to do now to make sure my computer is clean?
Thanks.

Answer:Win 7 Internet Security 2012 removal

Hello lets do this then.Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Devices List Users, Partitions and Memory size. List Minidump FilesClick Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.>>>>>Reboot into Safe Mode with NetworkingHow to start Windows 7 in Safe ModeRun RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo no... Read more

1 more replies
Relevance 68.06%

Hello everyone!

I was originally infected with the Win XP AntiVirus 2012 malware a few weeks ago. It shut down my internet, changed settings, and reeked general havoc. I thought I had gotten rid of it until my virus scanner (Avast!) started going haywire last night and settings were being changed again.

So, I'm seeking some professional help since I apparently didn't get it all last time. Hopefully I've included all the logs you need, and thanks in advance for any help

-Alyssa
 

Answer:(Win XP) AntiVirus 2012/Malware removal

Still need to see the MGlogs.zip from running MGTools.exe. Thanks.
 

7 more replies
Relevance 67.65%

How can i remove AV security 2012, with out safe mode, i have a family who has this virus but, i cant go to the safe mode! Please help.
 

Answer:AV Security 2012 removal without safe mode

Firstly.....click on "Follow This Topic" button...it is located on the right hand side of the page towards the top.....this will send replies straight to your inbox.
 
Download TDSSKiller and save it to your desktop.
* Extract (unzip) its contents to your desktop.
* Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
* If an infected file is detected, the default action will be Cure, click on Continue.
* If a suspicious file is detected, the default action will be Skip, click on Continue.
* It may ask you to reboot the computer to complete the process. Click on Reboot Now.
* If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
* If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
 

 

2 more replies
Relevance 67.65%

How can i remove AV security 2012, with out safe mode, i have a family who has this virus but, i cant go to the safe mode! Please help.
 

More replies
Relevance 67.65%

Friday night I had gotten the AV Security 2012 virus, when I was redirected from Google to some home loan site. Immediately my internet shut down and I was unable to click on any programs without the WARNING! virus popping up. I shut down my computer and then ran Malwarebyte's Anti-Malware which promptly caught 5 objects. I figured I had caught the virus and I was good, until yesterday my computer started being really slow and I would lag when I shouldn't be. I ran Malwarebyte's again and it caught 2 more objects. I restarted when prompted, but when my computer came back up, I no longer had internet. I just constantly acquiring network address. I've done virus scans with Avira and have run a full Malwarebyte's scan to no avail. I've even tried to use my wireless adapter usp but that wont work either. I know it's not my internet because I have wireless internet on my laptop. My desktop is my work PC so I'd really appreciate if anything can be done. Is the virus still here? Or is this something else? I also tried to do a system restore to 2 weeks ago, and it would not let me do a restore of any kind. Thanks so much for any help. It's so greatly appreciated.
 

Answer:After removal of AV Security 2012, no internet connection

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different user... Read more

1 more replies
Relevance 67.65%

Attempted to remove Home security 2012 Virus from PC. /processor AMD Athlon()x3 440 processor 2.81 GHz /RAM 4.00/ 3.25 usable /32 bit /Win 7 ultimate service pack . Intially Recieved pop up with the home security 2012 asking me to buy product. on desk PC / cant remember exactly what I did thenm but subsequently I was unable to access internet. Used my Netbook to access internet tech support / First attempt used NOrton 360 then malwarebytes anti mal in safe mode as directd.did not resolve problem. 2nd atempt I registered the home security virus with numbers for registered provided by tech/ Fix NCR Fix_pinifi /Win 7_gv_fix as instructed./ intially this seemed to fix all problems (20 min or so) . at present : have access to internet can access email / specific URL search attempts are rediredted to inappropriate sites. /attempted to implement the instructions from this site regarding GMER, HIJACK, DDS. could not access sites tyo download.. /copied downloads from flash drive but the do not work.. the GMER does come up does quick scan then disappears before I have time to copy the results.. I am a begginer regarding PC Tech stuff, and have no clue as to what I should do now.. at present pc is on in safe mode with network .. WHAT NEXT???
 

More replies
Relevance 67.24%

AV-Comparatives said:

This test focuses only on the malware removal/cleaning capabilities, therefore all selected/used samples were samples that the tested Anti-Virus products were able to detect. It had nothing to do with detection rates or protection capabilities.Click to expand...
PDF Report in English
Spoiler
 

Answer:AV-Comparatives Malware Removal Test - 2012-11

Kaspersky is always looking strong. I bet Avira would jump up there if some minor tweaks were made. Since factory settings vary, I would like to see video reviews have two phases: one with minimal security, and the other having security set to the highest settings. Default performance of any anti-malware product is way to vague and inconclusive for me.
 

21 more replies
Relevance 67.24%

Hi everyone...Last week I managed to contract the "XP Security Center 2012" and after a long week of research and fighting, it's finally gone. But it took with it the ability to log online. Regardless of browser, proxy settings, connection repairs, etc. I just can't access a singe page. I've peeked in on threads here before, but finally decided it was time to register because this just seems to be beyond my ability.I've attempted to follow the preparation guide, but I've run into a snag on Step 8; it'll run for several hours and will finally blue screen. I attached a picture of the blue screen for you and I'm going to run it again over night to see if I'll get a different result, but this is the second time I BSoD'd under the same circumstances. Please let me know what else you need and I'll be happy to provide it in the AM. I'll have the DDS as well (hopefully!)Thanks. I hope you all had/have a great holiday.

Answer:New Problems Post "XP Security Center 2012" Removal

More (and different) blue screenage:

3 more replies
Relevance 67.24%

Hey guys,

My girlfriend's computer, running Windows Vista, was recently infected with the AV Security 2012 malware. I ran AVG Free(with latest updates), Spybot S-D(latest), MalwareBytes Free(latest), and ComboFix. Apparently, one of these programs targeted consrv, and possibly other vital components, as infected and deleted them.

Now, the computer boots to a blue screen with a "Stop: c0000135 consrv not found" error. I guess I have several questions:

1) My girlfriend has been through several moves recently and it's an old computer, so I doubt she has the boot disk. Can I fix this problem without one? Or is there somewhere that is free and legal to download one?

2) I have no idea whether or not I fully rid her computer of the malware. I thought it was similar to the SpySheriff family of malware, but this one is much more devious apparently.

3) Is it safe for me to be transferring files back and forth from my computer to hers? I don't want both of our computers to be infected.

Thanks in advance for your time and trouble.

ETA: The computer will not run in Safe mode either. And I am not sure how to run these logs if it won't boot to the desktop.

Answer:AV Security 2012 Removal Caused consrv to Not Be Found

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Click on Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the notepad.In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.The tool will start to run.When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

2 more replies
Relevance 67.24%
Answer:Firewall problems after Security Shield 2012 Removal

Well as I read through some of the other threads, I noticed almost all were requested to run COMBOFIX and upload the log. So I did that.
And SHAZAAM! The firewall is on!
Don't see any other abnormalities, although I'm not sure what I should be looking for...
Any further recommendations?
 

2 more replies
Relevance 67.24%

Hi,

I was recently infected with something referred to as XP Security 2012. After finding good information here I believe I was able to remove it, fix the registry and remove the root kit. However, I am still unable to connect to the internet via a Netgear WG111 wireless adapter.

I have tried several things based on information here to take care of this. The Windows firewall ICS service cannot be started - Error 10050 - A socket operation encountered a dead network. I have no problem connecting to the network with any other computer.

Any help would be greatly appreciated. Following the Preparation Guide, here are the necessary log files:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 10.0.0
Run by Owner at 14:59:17 on 2011-10-08
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2551.1969 [GMT -5:00]
.
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\sesinetd.exe
C:\WINDOWS\system32\hserver.exe
C:\WINDOWS�... Read more

Answer:XP Security 2012 Removal left no internet connection

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/422558 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

15 more replies
Relevance 67.24%

After I followed the removal instructions I haven't been able to get an internet connection. I tried to repair it, but it say it is trying to renew my IP address. My desktop can't connect but I still can get WiFi on my phone. Any help would be appreciated.

By the way I've tried to do a system restore and it won't let me do one.

Answer:After removal of Xp security 2012 virus no internet connection

Hi -Have you done the basic check ->Must be Internet Explorer > (Across the top) Tools > (Bottom Item) Internet Options > (Across the top) Content > LAN Settings > Make sure the only box ticked is the top one - Automatically detect settings -Always a quick first check -

10 more replies
Relevance 67.24%

Remove Security Sphere 2012 (Uninstall Guide)​

What is Security Sphere 2012 ?

Security Sphere 2012 is a fake system security software that is considered a rogue program.
Rogues are malicious programs that cyber criminals use to trick users by displaying false threats and problems that it claims to have detected. In reality, none of the issues are real and are only used to convince the user into buying their software and stealing their personal financial information.
As this program is a scam do not be scared into purchasing the program when you see its alerts. You are strongly advised to follow our removal instructions below.

Am I infected with Security Sphere 2012 ?

This is how the main screen of Security Sphere 2012 looks:

Other images for Security Sphere 2012 :


Security Sphere 2012 Removal Instructions
(If you experience any problems completing these instructions, please start a new thread here)

STEP 1 : Start your computer in Safe Mode with Networking
Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
Do one of the following:
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
If your computer has more than one operating system, use the arro... Read more

More replies
Relevance 67.24%

What is AV Security 2012 ?

AV Security 2012 is a fake system security software that is considered as rogue.
Rogues are malicious programs that cyber criminals use to trick users by displaying false threats and problems that it claims to have detected. In reality, none of the issues are real and are only used to convince the user into buying their software and stealing their personal financial information.
As this program is a scam do not be scared into purchasing the program when you see its alerts. You are strongly advised to follow our removal instructions below.

Am I infected?

This is how the main screen of the rogue application looks:

AV Security 2012 Removal Instructions
(If you experience any problems completing these instructions, please start a new thread here)

STEP 1 : Start your computer in Safe Mode with Networking
Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
Do one of the following:
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.

On the Advanced Boot Options screen, use the arrow ... Read more

More replies
Relevance 66.42%

This started when I got the pop up for the rouge xp security 2012 that indicated all sorts of infections. I was fairly certain this was most likely malware because I had Avira antivirus installed and had windows security turned off. So I Google'd what this was and how to get rid of it. I came up with a catch all series of programs to run, and if all else failed to post here. I started by running tdsskiller, iExplore, Malwarebytes', and a full scan using Avira. Because of not being able to connect to the internet, Malwarebytes' could not be updated, and indicates that it is outdated by 107 days . these programs seemed to remove the virus/malware but I was unable to access the internet. To start I could connect to my wireless connection, but when i opened Firefox or Internet Explorer it would not load anything. Now after a restart, my computer is unable to find the wireless connection I have been using. The problem is not the router or anything on that end because I can connect to the internet through my phone through my SSID and browse the web without issue. I'm also able to connect on this computer which is connected through ethernet. Also part of this problem is when I try to turn on windows firewall I get the "Windows cannot start the Windows Firewall/ICS service". "start>run>netsh winsock reset" yields no change.

thanks for any help in advance.

as per the site's sticky here is the DDS log. GMER is currently runnig, w... Read more

Answer:Unable to access internet after xp security 2012/ping.exe removal

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger:Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appea... Read more

27 more replies
Relevance 66.42%

I got the 2012 Vista Security Virus yesterday, and I followed these removal instructions:
http://www.bleepingcomputer.com/virus-removal/remove-vista-security-2012

I finished all the steps, and today I can access the internet, but some programs (Spotify, MestReNova) will not open. I checked the task manager and Firefox, MBAM, and the previous programs have become .exe *32. Their icons also include the Vista Security Virus Logo.

Thanks in advance for the help!!

Answer:2012 Vista Security Virus Post Removal Issues

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

3 more replies
Relevance 66.42%

What is System Security 2012

System Security 2012 is a fake system security software that is considered as rogue.
Rogues are malicious programs that cyber criminals use to trick users by displaying false threats and problems that it claims to have detected. In reality, none of the issues are real and are only used to convince the user into buying their software and stealing their personal financial information.
As this program is a scam do not be scared into purchasing the program when you see its alerts. You are strongly advised to follow our removal instructions below.

Am I infected?

This is how the main screen of the rogue application looks:

System Security 2012 Removal Instructions
(If you experience any problems completing these instructions, please start a new thread here)

STEP 1 : Start your computer in Safe Mode with Networking
Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
Do one of the following:
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.

On the Advanced Boot Options screen, use ... Read more

More replies
Relevance 66.42%

Hi all, I have had an infection of "Security Sphere 2012" yesterday and managed to follow through the guide on here (this one). After completing the removal I restarted the computer and it just crashes a few seconds after the windows xp screen comes up (the one with the loading bar across the screen). To make matters worse the keyboard stops working after the POST finishes. I can select boot device and get into BIOS setup, but cannot choose safe mode or last good config etc. I have tried booting from winXP CD to get into recovery console but the keyboard has already stopped when the "press any key to boot from cd rom..." appears.I do have a second copy of windows installed from which I can access the main drive. Using this copy I have managed to run CHKDSK on the main drive but no problems were found. I am stuck for what I can do next??? any thoughts on what I may have messed up? I can publish the MBAM and RKill logs if it will help?Thanks in advanceG

Answer:Computer no longer boots after removal of "security sphere 2012"

If your booting from the CD and your keyboard stops working it sounds to me like a hardware fault, not a Windows fault. Unplug your hard drive and see if it makes a difference.

You say you dual boot and the keyboard works fine on the other operating system?

4 more replies
Relevance 66.42%

I'm running W7-SP1 64 bits and I'm trying to uninstall KIS 2012. ID 1464 article Kaspersky from Tech Support indicates bluntly that the removal tool is inoperative for OS's of 64 bits. (http://support.kaspersky.com/kis7mp1/hidden?qid=208279463).

When trying to remove it using the Kaspersky Uninstall procedure included in the software, the program is still not completely removed, although I ran a registry cleaner just afterwards. What happens after the removal attempt is that no Navigator runs properly (Firefox, Chrome, IE, etc,): every one of them just hangs searching for the Home Page. However, access to the Internet is OK as the mail program works properly.

Would you have any suggestions as to how and go about cleaning up KIS remnants?
 

Answer:Kaspersky Internet Security 2012 under W7-SP1 64 bits - incomplete removal

Under 64-bit OSs the removal utility does not uninstall Kaspersky Anti-Virus 6.0/7.0 and Kaspersky Internet Security 6.0/7.0.
Click to expand...

http://support.kaspersky.com/faq/?qid=208279463

You have KIS 2012.
Click Start > Programs > Accessories > right-click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the Command Prompt, type in the bold text, one command after the other, pressing Enter between each one of them:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults: netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults: netsh int ipv6 reset reset.log

Restart the computer.
 

3 more replies
Relevance 66.42%

windows xp home edition sp3-pentium4-768mb of ram.
I have xp security 2012 malware on my pc. it has taken over the security. cannot get it off.
attaching hi-jach this.
thanks for your help.
 

Answer:xp security 2012 malware

Hi jackg304!

HJT logs are of very little use nowadays.

Please read and follow this link: READ & RUN ME FIRST Malware Removal Guide
 

3 more replies
Relevance 65.6%

Hello,

I am trying to help a friend dig this bugger out of their system, but I cannot get the FixNCR.reg file to work. I've tried running a browser as admin and loading it off of a usb drive, but each time I get the error message "This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel". Without completing this step, I can't run RKill, Malwarebytes, etc.

Suggestions?

Thank you,
Gith

Answer:Trouble starting the vista internet security 2012 removal process

What Windows version is it?

2 more replies
Relevance 65.6%

Hi,
Around 2 days ago, I got the fake Windows XP Security 2012 malware. I followed this site's tutorial perfectly, and malwarebytes found the infected files, but when I rebooted, the malware was still there.

Since then, I tried the process twice more and every time the malware returning. Also, my computer and internet is painfully slow and links from search engines do not work.

I followed the directions on your preparation guide, but my computer could not run dds for some reason. (The command prompt appeared, but it flashed up a error message and closed before I could read it.)
GMER did work, and I have attached the log file. The program said that it detected rootkit activity.

Thank you in advance for your time.

Answer:Windows XP Security 2012 malware

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

4 more replies
Relevance 65.6%

I removed the XP Security Virus with the help of Broni and others. I currently cannot access the internet. My system is a Dell Optiplex GX 260 running windows XP Professional.

I have an identical Dell computer with a good XP Professional operating system meaning that I can access the internet with it. I would like to know if I can copy the files for internet access from the good one to the bad one.

Following are the three files created by running the DDS and GMER programs.
 dds.txt   10.98KB
  3 downloads

Answer:XP Security 2012 Malware/Virus

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433762 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

3 more replies
Relevance 65.6%

Hi,

I have had a problem with the XP security 2012 Malware. I followed your guide on http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

Malwarebytes found several viruses and I removed them in accordance with your instructions. Since then I have a Window security ballon that states that automatic updates are turned off. When I check my automatic updates in windows security centre they are in fact turned on. I have ran R-kill and Malwarebytes again but they haven't found anything. Please can you help?

I have ran Rootkit Unhooker on Drivers and stealth code and the log is below:

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2192768 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2192768 bytes
0x804D7000 RAW 2192768 bytes
0x804D7000 WMIxWDM 2192768 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB9BDD000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1302528 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xB9A4F000 C:\WINDOWS\system32\DRIVERS\HSF_DP.sys 1044480 bytes (Conexant Sys... Read more

Answer:XP security 2012 Malware problem

Hi,Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.Download DDS and save it to your desktop from here or here or here.Disable any script blocker, and then double click dds file to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Post them back to your topic.

2 more replies
Relevance 65.19%

Was infected with Vista Home Security 2012. Was able to remove the malware using the manual removal guide on bleeping computer and this seemed to work but the popups for Vista Home Security 2012 saying my computer was infected continued the next day. Tried to remove again with the same self removal guide but was still unsuccessful. Most of the malware seems to be gone but certain remnants of the virus seem to still be there. For example I am unable to start windows security(aka I cant add windows firewall back up to protect my computer). Also when trying to do a system restore the restore fails everytime. I am able to run Malwarebytes and each time I run it it picks up new infections which it cleans but when my computer restarts I still seem to be infected. I have no idea at this point where to go I've followed the manual removal guide on this website and that hasn't worked so I'm wondering if there are any other suggestions based on my logs that anyone might have. I figure worst case scenerio I can save all my documents and programs and wipe my hard-drive but I'm trying to avoid that if I can. Any advice will be greatly appreciated thanks in advance. Here is my report from DDS.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Run by Mike at 21:37:11 on 2011-12-18
Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.3571.1989 [GMT -5:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-... Read more

Answer:Infected With Vista Home Security 2012 (Manual Removal Only Partially Worked)

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433326 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

3 more replies
Relevance 64.78%

Prevents internet access and therefore updates for Malwarebytes, Avast!, and Spybot.

Started yesterday when we got fake XP Internet Security 2012 warnings. Immediately identified them as not real and did not heed their advice. Since then, we have not been able to access the internet using Internet Explorer or Google Chrome. Attempts to update the 3 programs listed above produce instant error messages.

Have run scans with each of those programs with their out-of date definitions. Resulted in a few things, which we had the programs remove, but the internet problem remains unchanged.

I have tried following the directions on this site for "Automated Removal Instructions for XP Internet Security 2012 using Malwarebytes' Anti-Malware." I got to step 6 and Malwarebytes still could not update. The directions indicate to request help here. I followed the preparation guide. I was unable to make sure the firewall. I got an error message, "Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) service? Yes/No." Selecting yes didn't make it work. Other than that, I did everything in the prep guide.

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by HP_Administrator at 13:32:08 on 2011-12-19

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.387 [GMT -5:00]

.

AV: avast! Antivirus... Read more

Answer:Fake XP Internet Security 2012 Malware?

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433423 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

20 more replies
Relevance 64.78%

Hey Guys,

So I somehow got the Win 7 Security 2012 malware on my Lenovo x201t Win7 x64 Ultimate. I removed it with Malwarebytes and then Microsoft Security Essentials. Everything seemed fine after the removal, but now my computer won't boot. It tries once or twice, then loads in to the start-up recovery manager. I used the restore option once and it worked, removed the virus and tried again and now it won't boot up. I created an Acronis True Image backup last night and also a Windows System Restore point but before messing with those I wanted to post and see if there is anything else I should do first.

I'm thinking the MBR is messed up as that is what the Alureon virus writes to, correct? I'm in the command prompt in the recovery portion of Win7 that you can get to at bootup. I think I should run a command like fixmbr or something along those lines.

Could anyone please provide me with some input on how to try and fix this problem.

Lastly, big downside... I don't have a Win7 disk here, although I do have a disk image of my CD that I could burn - but my x201 doesn't have an optical drive. I would like to create a Win7 x64 Ultimate bootable USB stick on my thumb drive and I know that can be done from Windows but I only have access to a Mac, is there anyway to create a bootable disc image on a USB stick from a MAC??
Thanks a lot guys!
-Mike

Answer:Removed Win 7 Security 2012 Malware - W7 Won't Boot Now

So I did the fixmbr command and now I can no longer push 'F11' to load Acronis True Image. I'm so incredibly frustrated right now... I think I'm just going to reinstall windows and start over, is there any possible way to make a bootable USB drive with the win7 CD image on it so I can reinstall windows? Again, I have no optical drive or I would just burn it to a DVD.
Thanks,

Mike

1 more replies
Relevance 64.78%

I have somehow gotten malware on my computer - XP Home Security 2012. Another site told me I needed to download "rkill" to get rid of it and said to come here, but I have not found rkill here or in search. Can someone please help!!

Thanks,
Susan

Answer:Malware Problem XP Home Security 2012

Follow the instructions in link below.
Remove XP Home Security 2012 (Uninstall Guide)

http://www.bleepingcomputer.com/virus-removal/remove-xp-home-security-2012

4 more replies
Relevance 64.78%

Over the holidays, my neighbor's computer got infected with one of those fake AV programs. They had an expired version of Norton's, so I was able to download and Microsoft Security Essentials. It would not complete the security essentials definitions update until I found the task preventing it from running. Once it was killed, the update finally finished and detected several infections. Going through the Security Essentials recommended actions of removing all the infections, I thought everything was fixed.

After rebooting, it started loading vista, it gave me a BSOD indicating consvr was missing. I loaded the Vista setup disk, and performed an automatic startup fix to no avail. I then tried to do a system restore. Once again, no results.

Error Message:
STOP: C0000135 {Unable to Locate Component}
This application has failed to start because consrv was not found. Re-installing the application may fix this problem.


I don't want to reinstall, but it appears I'm running out of options. Does someone know how to get past the BSOD? I feel it's a residual registry entry that didn't get cleaned.

Answer:Vista64 2012 Security Center Malware

Hello, and sorry for the delay.

Do you have a vista DVD or do you see the Repair Windows option when you tap F8 on boot up?

6 more replies
Relevance 64.78%

I had the Security 2012 problem and seem to be almost recovered. I used Malwarebytes anti-malware to get rid of it but as others have experienced I had no internet. I was able to restore missing registry entries for Security Center, NetBt, wscsvc and wuauserv from another XP SP3 machine and internet access was available again. On a couple of occasions over the last 24 hours, after being connected to the internet, access was then lost again. I have not been able to associate this with any particular event. Each time, access was restored again by recopying NetBt.reg into registry and rebooting, but it doesn't seem to be totally stable. As per Broni's instructions to favorito 1/30/2012 12:10 pm, I ran Security check, FSS.exe, MiniToolBox.exe, MBAM and aswMBR. Everything seems ok except for one entry in aswMBR - it detects one suspicious module - DLADResN.SYS. I ran FixMBR and reran the scan, and the same message comes back, so I'm not sure if this is a significant problem or not. Here are the log files:Checkup: Results of screen317's Security Check version 0.99.24 Windows XP Service Pack 3 x86 Internet Explorer 8 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Enabled! Avira AntiVir Personal - Free Antivirus McAfee Security Scan Plus Antivirus up to date! ``````````````````````````````` Anti-malware/Other Utilities Check: CCleaner ```````````````````````````````` Process Check: objlist.exe by Laurent M... Read more

Answer:Problems after removing Security 2012 malware

Lets also run these.. It still may be infection altering internet.Your HOSTS file may be infected. Reset the HOSTS fileAs this infection also changes your Windows HOSTS file, we want to replace this file with the default version for your operating system. Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How do I reset the hosts file back to the default?To reset the hosts file automatically,go HERE click the button. Then just follow the prompts in the Fix it wizard.ORClick Run in the File Download dialog box or save MicrosoftFixit50267.msi to your Desktop and double-click on it to run. Then just follow the promots in the Fix it wizard.Please download TDSSKiller.zip and and extract it.Run TDSSKiller.exe. Click Start scan.When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click ContinueLet reboot if needed and tell me if the tool needed a reboot.Click on Report and post the contents of the text file that will open.

Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.If TDSSKiller does not run, try renaming it. To do... Read more

3 more replies
Relevance 63.96%

Hello,

I've been having recurrent problems with Rootkit.ZeroAgent... I normally use RadialPoint as my main and only antivirus, but somehow it gets disabled and crashes after every restart.

So, I ran ComboFix, which tells me every time that I have been infected with Rootkit.ZeroAgent. Apparently, every time the malware does not get entirely removed because even though every thing seems to be running smoothly, the damn bug keeps coming back to life.

I should mention that I run RadialPoint right after ComboFix and everything seems alright.

This time, I landed on one of your pages and I ran the malware removal procedure as instructed, and got the attached logs.

By all means, your help will be greatly appreciated. I've had this XP desktop since 2001 and it has never been defeated by a virus/malware/etc. I hope to keep it that way.
 

Answer:Rookit.ZeroAccess Removal Help

Well, I forgot to upload the files... Sorry, it's kind of late and I've been at this for at least 7 hours. Here they are...

By the way, I haven't enabled any disk emulation software, and my desktop is full of semi-transparent icons, which I suppose are hidden files that are now showing. Still not sure how to proceed with this.
 

17 more replies
Relevance 63.96%

I know this problem has been posted before (EX: techguy.org/1032793), but I'm not seeing a sufficient answer for it as it pertains to me. So this is me posting on behalf of myself.

I did all the suggestions from BleepingComputer.com... it fixes the problem for a couple days, but then it comes back which makes me think it's not been completely removed properly in the first place. I do not use Limewire or Kazaa. I try to be responsible and only download things from reputable sources. I am not seeing a pattern in my behavior as it relates to this virus. I normally don't get viruses, and the handful of malware is usually taken care of by Spybot. I don't usually have these problems, let alone have one that can't be easily fixed.

Is this a virus or is it malware or both or what?
Where does it come from to begin with?
Why does it keep coming back?

Maybe if I understood it better I could prevent getting it again.
Please help, this one is driving me crazy!
____________________________________________

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista&#8482; Home Premium, Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 6141 Mb
Graphics Card: NVIDIA GeForce 8800M GTX
Hard Drives: C: Total - 464051 MB, Free - 213353 MB; D: Total - 10239 MB, Free - 1440 MB;
Motherboard: Dell Inc., 0KX412
Antivirus: avast! Antivirus, Updated ... Read more

More replies
Relevance 63.96%

Hi,

I clicked a link in an email and now I believe the link sent me to a site which infected my laptop. I can no longer surf the web - IE and Mozilla both tell me it is unsafe to do so. A program called "XP Secuirty 2012" keeps popping up asking me to scan my laptop. I may also have other infections.

Here are my HIjackthis, DDS, and Gmer logs:

1. Hijack This:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:09:05 AM, on 6/21/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17096)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r211990\stacsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe
C:\WINDOWS\system32\DRIVERS\o2flash.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\rpcnet.exe
C:\Program Files\Microsoft\Search Enhancemen... Read more

Answer:System Infection - XP Security 2012 malware & other infections?

16 more replies
Relevance 63.55%

Hi,I have tried many ways to get rid of some Malware that has only recently infected my PV. I hope someone can help me as this is my work PC and I need to plug back into my office network in a few days, but think this would be a bad idea at the moment.The problem first showed itself by insisting I had many viruses etc, and I should install Internet Security 2010. I have installed Malware Bytes removal tool, and installed as instructed. It found the above, said it was removed, but still it appears to exist, although the name of the infection has changed a few times, and is currently redirecting my brower to a similar page to the above malware. A popup now shows that I should install Cyber Security to remove the infections. This is obviously another malicious antivirus/malware program.I have McAfee Enterprise installed (which I can't seem to disable)I have also run SuperAntiSpywarePlus, which did the trick removing a similar problem about a year ago on a different PC. However, although this program also finds problems, and supposedly removes t5hem, the problem is still there.Please help. I have shown Hijackthis log below.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:58:42 PM, on 29/12/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16945)Boot mode: NormalRunning processes:C:\windows\system32\csrss.exeC:\windows\system32\winlogon.exeC:\windows\system32\services.exeC:\windows\... Read more

Answer:Cyber Security removal; Malware removal not working

Hi,I have tried everything I know of to remove this pesky piece of malware. It seems to keep changing names, starting out as Internet Security 2010, and redirecting me on a google search to a webpage trying to convince I was riddled with viruii and malware, and then trying to sell me thier software, which is really just a scam. I ended up here after a few days of tearing my hair out, almost beaten. I went through the tutorials, but unfortunately that was before I fired off a post in desperation. Please delete my previous post, as I have now followed the suggested path, and run the utilities to help diagnose my problems. The resulting files are attached.Please help. I hope the files uploaded can provide an insight into whats happening.Apologies for jumping right in and posting a Hijackthis log before I had read the tutorials.ntents belowDDS.txt contents pasted belowDDS (Ver_09-12-01.01) - NTFSx86 Run by Greg.Middleton at 15:30:23.26 on Tue 29/12/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Professional 5.1.2600.2.1252.61.1033.18.3063.2330 [GMT 9.5:30]AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}============== Running Processes ===============C:\windows\system32\svchost -k DcomLaunchC:\windows\system32\svchost -k rpcssC:\windows\Syst... Read more

3 more replies
Relevance 63.14%

When the fake XP 2012 Security Center popped up, it's activity and nonstop fake threat pop ups scared the crap out of me, but I knew I had aquired a virus. I noted down some key behaviors and turned to my only other internet connection: My old Moto Q smartphone to begin web searching for information. I have spent literally hours on the search from my phone, viewing webpages and forums most in a single column a few words wide. I read everything I could find on tis site, without printing capabilities I hand copied tutorials and guides. This started nearly two weeks ago.
I had a brief opportunity at a clean computer with a USB, and a list of every tool I might need, I can't even save tools to the miniI followed given directions for this specific .malware removal, san disk this thing uses.
After days at it, I think I am at the light at the end of the tunnel, but I need help with the most annoying, and ddifficult hurdle: I cannot get my PC back online. I followed the prep and I have my logs and Ive got them on the mini sandisk to hopefully be able to post them through my crappy old phone. this has been a nightmae, but this site and all the volunteers are my new heros! Im crossing my fingers now, as Im about to get these logs up and not lose all this that Ive typed.

Answer:Nightmare battle with the rouge trojan XP Home Security 2012, possible complete removal but with loss of Internet connectivity

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433968 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

2 more replies
Relevance 62.73%

Good afternoon, unfortunately I'm at the limit of my abilities to remove a nasty malware issue. I've seen multiple posts regarding the same issue on here, but it seems that every fix is fairly specific.

It started with my desktop being cleared except for Recycle bin and a program called System Fix kept automatically running. Then IE audio files began playing in the background. After a system restore 1/2 my icons reappeared, but the audio files remained. Random searches displayed a pop up box that said "noooo" and an ok box. Along with being redirected occasionally.

After running combofix w/ no result, I ran tdskiller which only found 2 possible threats which didn't help w/ the audio files they were quarantined. I then ran Malware Bytes, which had identified and quarantined 2 files. I then ran unhide.exe which returned my missing icons, but immediately after running unhide, a new issue occurred. Vista Home Security 2012 started creating problems for me. I re-ran Malware Bytes which identified these files and quarantined them:

Malware Bytes log:

Database version: v2011.12.28.05

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
jliptak :: JLIPTAK-PC [administrator]

12/29/2011 03:45:41
mbam-log-2011-12-29 (03-45-41).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 176670
Time elapsed: 4 minu... Read more

Answer:Help needed with possible TDL4/Vista Home Security 2012 combo malware

16 more replies
Relevance 62.73%

can some one plaese help me with this. im running windows 7., i guess if i have to i will reinstall windows but i hate to do that.
 

More replies
Relevance 62.73%

Hi, I am in need of help. One day while I was browsing the internet a window popped up looking exactly like a security system. It is called "Vista Security 2012-unregistered version". I believed it because I use Windows Vista Software, so I thought it was legitimate. Anyways I could not have been more wrong. I took my computer to the help desk at my University, where they tried to run the computer in safe mode. The malware is even present in safe mode. It has ruined my computer's capabilities including running Internet Explorer. I am really worried and would appreciate it greatly if someone could help me find a solution to this problem. I am a college student and cannot afford much, so the cheaper the better.

Thanks

Answer:There is malware called "Vista Security 2012-unregistered version" that has taken over almost every program in my PC. N...

Hello.

Please try following the steps in this guide -> http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

1 more replies
Relevance 62.73%

My pc is very slow, "Just-In-Time" debugger window pops up ever minute and have an XP home security 2012 icon on my task bar which I came to find out was Malware. I've tried scanning with a couple different malware softwares but no luck in getting rid of these two. I'm posting this Hijack this log in hopes that I can get help with this. Thanks in advance!


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:33:43 PM, on 1/23/2012
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\sv... Read more

Answer:Hijack this log to remove >>> Just In Time Debuger and XP Home Security 2012 Malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

3 more replies
Relevance 61.91%

Hi,

I?ve google?d my brains out on this one and have found a few forums that address issue in a similar fashion, but none that address it as I?m encountering it.

So here?s what happened:

I logged on one day to find the Windows Vista Home Security 2012 malware on my laptop. Did the search and downloaded Malwarebytes Anti-Malware to remove it from the system.

After the system scan and removal, a restart was required. Upon restarting, I see a blue splash screen that lists "Other User" only-my acct isn't there. At the bottom left corner is the "ease of access" blue button but it does nothing. When I select the "other user" I'm prompted for a username and password. I've tried everything I can imagine but it says something like "This domain either does not exist or the username or password is incorrect".

The 'other user' screen looks similar to this...sans the WindowsServer 2008 logo...
I?ve tried booting into Safe Mode, however pressing F8 throughout the boot sequence does nothing.

Having just thrown out the system recovery CDs during a move (of course), I was able to download a Windows Vista Boot Disc, which allows me to run the ?repair my computer? option. Unfortunately, the following is true:

? Startup Repair ? looks like it runs, and finds one root problem?however upon restart, same ?other user? screen.
? System Restore ? luckily there are several restore points. I ran a restore to a point a month ago, however ... Read more

Answer:Windows Vista Home Security 2012 Malware to 'other user' only option at login

With the name and make of your computer, we can find out how to access the restoration partition, if you have one and restore to factory defaults. You may want to save your stuff first, using Ubuntu.
http://www.howtogeek.com/howto/windo...dows-computer/

4 more replies
Relevance 59.45%

Hiya! I recently contracted serious compu-flu-like syptoms!! While watching a live streaming sports event (Flyers hockey is addicting!), I seem to have been inadvertantly infected with an insidious virus! Amidst the glory of sports viewing, suddenly my browser auto-closed and a dreaded "Fake" Security (XP Security 2012) virus began it's nasty habit of lying to me. Having run across similar infections in the past, I attempted to isolate it's processes via Task Manager & then hit it with a regularly updated Malwarebytes scan. At the conclusion of the scan, Malwarebytes required rebooting the machine. Alas, though this seemed successful, I quickly realized that this version was more robust than the prior offenders I had managed to effectively deal with. On top of not removing the infection, I now additionally had Security Sphere 2012 chiming in with it's fake warnings along with the original culprit! Gettting more agressive, I atacked the issue from Safe Mode, rerunning the Malwarebytes scan & double checking some of the more obvious registry locations for issues. This initially seemed to do the trick! I rebooted normally and things looked ok....IE came up with no problem....but then I noticed my free version of AVG was not running? As I investigated this issue, I quickly realized that all of my .exe files (excepting Firefox & IE) were no longer functioning, apparently due to unknwown file extension issues. As I attem... Read more

Answer:Ping.exe/XP Security 2012/Security Sphere 2012

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433699 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

6 more replies
Relevance 59.45%

ok guys i would like to thank everyone in advance for the help, i really appreciate it.I had the win7 internet security and home security 2012 fake virus scan virus's and i removed it with malwarebytes. however after i have scanned my computer many times and it always seems to find something new everytime, i have had trojans, virus and i dont know what else. heres some of the stuff i've had according to my logsmalwarebytes rogue.fakeHDD x3trojan.agent x2PUM.hijack.startmenu x2 (this has also f'd up my start menu, its blank now)heuristics.reserved.word.exploittrojan.fakeav x6trojan.exeshell.gen x2trojan.fakealert x2rootkit.0access x3then microsoft security essentials picked upplease can anyone help me get my computer clean? also i need help restoring my start menu.

Answer:win 7 internet security 2012 and home security 2012

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware,... Read more

1 more replies
Relevance 59.04%

When I try to run the Sysinfo, the message is MacFile opener can't be opened.
I have a Mac mini, late 2009, OSX El Capitan, version 10.11.6
I had MacKeeper security software for years.
2 weeks ago I allowed them to remotely reconnect the MacKeeper and run a cleanup to regain memory space.
They called the service MacKeeper Remote Assistance.
Now my computer password does not work, I can't access I cloud and I can't open system preferences.
I believe my computer has been compromised.
MacKeeper is owned by Kromtech.
I have no transportation to take my computer to be checked out.
Does anyone have an idea what I can do to get rid of this.
I would appreciate any suggestion
 

More replies
Relevance 59.04%

I have a custom built computer about 6 years old. I have Windows XP Home. I use AVG Anti-Virus free version 7.5 and SpyBot.

I am a personal property appraiser and after not having used my computer for about five months because of open heart surgery I am getting back to work. Recently started working on an appraisal that visited several foreign (Japan, China, Germany) sites.

During the past week I noticed that when searching on google and get zillions of hits on a subject I would click on the hit and at the connection find that it had nothing to do with what I was looking for...often a listing of services, clicking back sometimes took me to the desired site but often instead of being misdirected nothing happened until I got the message "not responding" and "ending now" took me out of Google and I'd have to start the search all over.
I finally noticed that the blue title bar at the top of the page said "jump...." and then would quickly flash off so I started searching google for "jump redirected internet searches and hence found your site.

I have read your instructions and have downloaded the program that scans my computer and prints out a log. I have saved it and will paste it below.

AVG has not detected this virus. Spy Bot (after loading updates that were neglected when I was sick) discovered a trojan...can't remember the name right now...and it was deleted. It wasn't the problem because I'm still having the same pro... Read more

More replies
Relevance 58.63%

Computer is infected with virus/malware.
 
It is a Dell Optilax320 running WIndows XP Home Edition Version 2001 SP3
 
I have MalwareBytes logs available for last four scans. I have DDS scan logs and I have HiJackThis logs as well.
 
 

Answer:Windows XP - Virus/Malware Rookit.0Access and Trojan.ZAccess

Hello bltwmayo I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

23 more replies
Relevance 58.22%

This request was originally posted as http://www.bleepingcomputer.com/forums/topic432929.htmlOriginal situation:About two weeks ago, one of the computers I deal with was sick with one of the fake Antivirus scamware infections. I fixed it, I thought, using the manual removal instructions from this site: FixNCR.reg, rkill.exe, MalWareBytes. It worked fine until this morning, when it displayed “XP Antispyware 2012” and “Security Sphere 2012”These were removed manually, using the instructions on this site...After this, the computer running normally without malware symptoms. But, because the malware regrew last time (or was reinfected despite running AV), I would appreciate it if someone could take a look at it with me.One thing I have noticed is that the HOSTS file is locked or blocked against editing. SPYBOT SEARCH & DESTROY usually keeps many sites blocked in HOSTS, but all of these are missing and SPYBOT reports that it is unable to re-IMMUNIZE. Also, HOSTS cannot be manually edited.These new logs were requested by the Advisor, Broni:DEFOGGERDDSMALWAREBYTESGMER=======================DEFOGGER LOG (Reboot NOT requested)defogger_disable by jpshortstuff (23.02.10.1)Log created at 10:19 on 22/12/2011 (Staff)Checking for autostart values...HKCU\~\Run values retrieved.HKLM\~\Run values retrieved.Checking for services/drivers...-=E.O.F=-=======================DDS LOG.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702Ru... Read more

Answer:Regrowing "XP Antispyware 2012” and “Security Sphere 2012”

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433942 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

19 more replies
Relevance 58.22%

this seems to be just like AVP 2009 mess that I removed a while back (pop ups bogus warnings, etc) with the exception of this one actually hides the desktop icons also....

DDS LOG:
DDS (Ver_09-09-29.01) - NTFSx86
Run by Sharon my Love at 20:56:23.85 on Thu 10/01/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.358 [GMT -4:00]

AV: Verizon Internet Security Suite Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\RTHDCPL.EXE
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsy... Read more

Answer:security tool malware removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

2 more replies
Relevance 58.22%

I needed to amend the instructions written by Grinler for removing total security which is a virus/malware in order to get it to work. The link to the instructions: http://www.bleepingcomputer.com/virus-remo...-total-securityTotal Security has gotten smarter and now won't allow most processes or applications to run. Nothing I tried at first would allow me to end the Total Security process. Total Security shut down anything I tried to run... like hijackthis, malwarebytes, spybot, adware etc....I surmized, that total security will not allow you to run any exe programs other than a few it knows about.My solution was to rename the ProcessExplorer file..... Procexp.exe to iexplore.exe. (Download process explorer from Microsoft on a different computer if you have to.).... renaming to other file names like explorer.exe may work too.After doing that I was able to end the process and proceed with process.I think Grinler has edited his instructions so everything is good.Thanks to Grinler for posting the instructions. Good LuckHarold

More replies
Relevance 58.22%

Help! To remove AV Security Suite Malware. I tried booting in the Safe Mode and unchecking proxy server, then running rkill.com, and then running Malwarebytes to remove AV Security Suite Malware. All efforts have been unsuccessful.DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Robert DeAngelis at 10:01:57.89 on Fri 10/01/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.673 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exesvchost.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Documents and Settings\Robert DeAngelis\My Documents\Downloads\dds.scr============== Pseudo HJT Report ===============uLocal Page = \blank.htmuWindow Title = Windows Internet ExploreruDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8mSearch Bar = hxxp://www.wtywsdclgucnkkrhwzcxvhf.com/4tJGAN... Read more

Answer:AV Security Suite Malware Removal

Hello BobDeaWelcome to BleepingComputer ==========================Download OTL to your desktop.Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Under Custom scan's and fixes section paste in the below in boldnetsvcs%SYSTEMDRIVE%\*.*%systemroot%\system32\*.dll /lockedfiles%systemroot%\Tasks\*.job /lockedfiles%systemroot%\System32\config\*.sav %systemroot%\system32\drivers\*.sys /90%systemroot%\system32\Spool\prtprocs\w32x86\*.dllCheck the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.====================Please download Rootkit Unhooker and save it to your desktop.Double-click RKUnhookerLE.exe to run it.Click the Report tab, then click ScanCheck Drivers, Stealth Code, Files, and Code HooksUncheck the rest, then click OKWhen prompted to Select Disks for Scan, make sure C:\ is checked and click OKWait till the scanner has finished then go File > Save ReportSave the report somewhere you can find it, typically your desktop. Click ... Read more

1 more replies
Relevance 58.22%

I read many of the other posts regarding how to remove the Security.Hijack malware. I ran Malwarebytes anti-malware and got 2 warnings about the Security.Hijack i asked Malwarebytes to remove them and i restarted the system but didnt actually remove anything so now i'm here asking for some help to how i can remove the 2 warnings in my system.

I followed another ''guide'' that was made within this forum but i kind off got lost in the rain
 

Answer:Removal of Security.Hijack Malware

It looks like you started to do the following, but didn't finish. So finish these instructions and attach the requested logs.

READ & RUN ME FIRST. Malware Removal Guide
 

3 more replies
Relevance 58.22%

I have noticed that I've been having popup ads lately, which is very strange since I've had popup blockers for a very long time. I keep my antivirus programs (mostly) up to date, and I rarely go on 'bad' sites. However, today when I restarted my computer, I had the "Security Tool" program pop up and give me a list of fake viruses that it wanted me to delete. I didn't delete them; instead, I opened my Killbox program and deleted two of the Security Tool files, but it would not let me delete the main folder for them. I opted to do the "delete on restart" method, which took out the main folder.

However, I've been trying to run the suggested "Malwarebytes Anti-Malware" scan to make sure the Security Tools is gone for good, but I absolutely cannot seem to run it. Every time I try to install/run the program, I get an error message or the program will start and stop itself. Eventually, it will be unable to find the mbam.exe file that is needed to run the program. I've tried to do all the suggested methods to make the program work that were listed on different forums from google.

I am still getting popup ads. I am unsure if this was the only problem my computer is having. To be safe, I have run a Hijack This, DDS, and RootRepeal scan on my computer. I do have Killbox, so I can manually delete anything that isn't safe (if it lets me delete it). Any help would be greatly appreciated!

If I read the "How To Post" thread correctly, I'll post... Read more

Answer:"Security Tool" Malware Removal

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

2 more replies
Relevance 58.22%

The computer is infected with Win 7 Security 2011. I ran House Call last night, it found ten objects but wouldn't remove them. It chose ignore, and wouldn't allow me to quarantine them. I ran a quick scan, and found nothing. The complete scan took 4+ hours, and came up with the ten objects.

MalwareBytes will not load up, and HJT will not create a log file. When I ran the suggested program..., it came up with a "sample hosts file", and there were no lines mentioning HJT. The output is below:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

I ran TFC, OTL, DDS, and TSG SysInfo.

SysInfo output:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) II P320 Dual-Core Processor, AMD64 ... Read more

Answer:Win 7 Security 2011 malware removal help please

7 more replies
Relevance 58.22%

Malware has attacked my computer and gives that red shield in the bottom that says something like "You have a security alert!" and makes many pop ups and takes over internet. I deleted ~tmpa.exe and ~tmpd.exe. But it comes back when I reboot. Log below.You help is greatly appreciated. I am sure if I delete the correct things, I can lick this.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:25:06 PM, on 1/15/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\SYSTEM32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\McAfee.com\Agent\mcagent.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exeC:\Windows\system32\ctfmon.exeC:\Program Files\Internet Explorer\ieuser.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exeC:\Program Files\Tr... Read more

Answer:Malware removal Help - Security alert!

Hi, allingtonj Welcome. Please download Malwarebytes' Anti-Malware from Here or HereDouble Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.Please download ComboFix from Here or Here to your Desktop.**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**Please, never rename Combofix unless instructed.Close any open browsers.Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.... Read more

2 more replies
Relevance 58.22%

My sypmtoms began as "AntiVirus Studio 2010" fake spyware removal software and "Security Shield"

I thought using Malwarebytes Anti-Malware I had removed the problem. Unfortunately, there have still been issues.

The current issues are intermittent.

Blue Screen (iastor.sys)
Pop-Ups for Viagra, Porn Removal, Free giftcards, etc. (I have not had a pop-up since trying to pay more attention)
Often very slow (sometimes just before blue screen)

GMER text is attached.

Please note that the DDS did not run.

?   ?? ? @ ? ? ? ?!?L?!This program cannot be run in DOS mode. (This is followed with pages of characters)

Please help me with this malware and instruct me how to properly run the DDS software.

OK, since I already attempted removal before finding this forum, here are copies of MalwareBytes Anti-Malware logs.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5363

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

12/22/2010 8:14:25 AM
mbam-log-2010-12-22 (08-14-25).txt

Scan type: Quick scan
Objects scanned: 159223
Time elapsed: 10 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys ... Read more

Answer:Malware Removal - Security Shield?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting... Read more

2 more replies
Relevance 57.4%

Hi,

Thanks in advance for any help. I will do my best to provide all the necessary info. Last week, I got the Outerinfo and Internet Speed Monitor infections. I used online tutorials to remove these items using ComboFix and AVG Anti-Spyware, etc. Yesterday I got Security Toolbar 7.1 infection that causes pop-ups (with the little yellow triangle) and slows the system down, and I cannot seem to remove it. I ran the ATF cleaner and created a system restore point. I ran an updated version of AVG Anti-Spyware (but I cannot find the log). I tried to run Super Anti-Spyware but got an install error. I ran Panda Active Scan. I have updated the security patch for XP. I still have this infection.

Here are the logs I can provide:

First is Panda scan log:'
Incident Status Location

Adware:adware/searchaid Not disinfected c:\windows\winshow.exe
Spyware:Cookie/Humanclick Not disinfected C:\Documents and Settings\Guest\Application Data\Mozilla\Firefox\Profiles\d37f2pwb.default\cookies.txt[hc2.humanclick.com/]
Spyware:Cookie/Humanclick Not disinfected C:\Documents and Settings\Guest\Application Data\Mozilla\Firefox\Profiles\d37f2pwb.default\cookies.txt[hc2.humanclick.com/hc/51325817]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\James\Cookies\[email protected][2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\James\Cookies\[email protected][2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\James\Co... Read more

Answer:Solved: Malware Security Toolbar 7.1 Removal

10 more replies
Relevance 57.4%

Hi

I'm trying to remove this malware from my laptop computer but all instructions that I've read indicate to download removal spyware...but my browser won't start up! I tried burning the indicated software to a CD and then loading to the infected computer but still no luck...

Any ideas?!

Thanks!

More replies
Relevance 57.4%

Hello,I'm Jon, and I have an infected PC, yadda yadda yadda. Please forgive me, but I am not as spyware savvy as many of you are, I'm sure. My computer just started getting a small white X in a circle in the tray, and a pop up window down there saying: Warning! Security Report. Your Computer is infected! It is recommended to start spyware cleaner tool. When I right click on it, it sends me to an antivirus page, and then does tab afetr tab of crap. I also am getting warnings on my normal browser pages as well, now. I am not clicking on any of them, of course, because it appears to be malware? I run a Windows XP OS. I am not sure if it is NT or not. I am in an office with six different computers on our network. It is wireless internet, with a server running cables to all of our computers. I use Internet Explorer, maybe version 7? I am not the most tech savvy out there, so forgive me if I am being too vague. I have Ad-Aware, Spy-Bot, and I believe we are running Symantec Antivirus, but I think I only have Endpoint protection. Perhaps it is installed on our server, then distributed in our small network? I also noticed that my task manager will not work, and my background photo has been disable on my desktop? Can anyone help me remove this nasty thing?Thanks for any help-Jon(Moderator edit and note: thread moved to more appropriate forum. jgw)

Answer:warning security report! malware removal??

G'day, Jon,Can you please Post into this Area and be Patient, we are having a very busy time just now?http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/Someone will come there to Help you out.

4 more replies
Relevance 57.4%

sir, Two computers(winXP-pro-sp3) in my office have infected with virus/malwares but of different nature. In First machine, Avira free was installed. Same machine had to be reformatted(only C-drive out of three partitions, C, D & E) a week ago after a virus removal exercise with Mcafee AV, which resulted vanishing of Desktop & start menu. Probably fresh virus infection occured due to non-formatting of other two partitions containing lot of data( mainly .doc, .pdf, .jpg, .htm & .txt). This time I tried to clean the machine with a updated Nod32(installation folder copied from another machine) kept in a flash drive. cleaning was done in safe mode when some 2000+ virus was removed by Nod32 including some conficker,autoit viruses. Before reaching safe mode, I tried TaskMgr, Msconfig, regedit & windows search, all of which were disabled. However, it was possible to view hidden files & file extentions, inluding system files. But after reboot, viruses not removed, took control of machine & reaching safe mode was blocked. One thing i noted is infection of svchost.exe & explorer.exe. First one was operated from a folder(2537452) within system32, second one was associated with a file "regsvr.exe"I read your article for removal of security tool & accordingly downloaded rkill.com, kept in desktop & wanted to run but every time virus terminated the application before starting. I could install a current version of malwarebytes' Antim... Read more

More replies
Relevance 57.4%

Hi,

My computer got infected with the koobface several weeks ago. I posted in the 'Am I infected? What do I do?' section and the Hijackthis logs section and we have used malwarebytes to remove the infected files, restored windows to the last known good configuration and used the XP system restore feature and updated security.

Unfortunately none of this has worked. After using the internet (through both IE and Firefox) for around 5 mins the window freezes so I have to close it down. My computer then blue screens and I receive the ***STOP: 0x0000000A message. After logging back on I receive the following message 'loading model error. load default model?'. If I log off before internet freezes I get this message 'the instruction at 0x000f2fc0 referenced memory at 0x000f2f0. The memory could not be written. Click ok to terminate the program. Click cancel to debug the program'.

The last time my computer blue screened I received an error report after logging back on. I thought the info could be of help. Please find all of the details below:

Error Report Contents
The following files will be included in the report
C:\DOCUME~1\JAIME-~1\LOCALS~1\Temp\WERc30b.dir00\Mini100409-01.dmp
C:\DOCUME~1\JAIME-~1\LOCALS~1\Temp\WERc30b.dir00\sysdata.xm

Error signature
BCCode : 1000000a BCP1 : 0000BA33 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 806E4A8E OSVer : 5_1_2600 SP : 2_0 Product : 256_1 l

I've had the problem for a couple of months now and I'm keen to get it fixed asap. Pl... Read more

Answer:Still getting BSOD after malware removal [moved from security]

'C:\DOCUME~1\JAIME-~1\LOCALS~1\Temp\WERc30b.dir00\Mini100409-01.dmp'

It made a minidump, so look for them and zip up the latest 4 and attach them.

7 more replies
Relevance 57.4%

Hi! I'm running windows 7 and I have the same problem as this guy has:

http://forums.techguy.org/virus-other-malware-removal/983966-wpn-exe-file-posing-vista.html

It's malware masquerading as some kind of anti virus software that jumps up and starts doing a false scan and then tries to make me buy it. It pops up whenever I open an IE/Chrome window and attempts to hijack my browsing. I think it's also somehow hijack spybot search and destroy because I can't get that to scan at the moment. Nor can I get hijack this to produce a log (it just produces a blank notepad file and then 'vista home security' pops up and starts scanning again).

I can only use IE/Chrome when I terminate the process in the task manager (bal.exe - description is 'steam'.)

Being that it has pretty much crippled every possible form of defence my computer has I really would appreciate some help getting rid of this awful thing!

Thank you!
 

Answer:Vista Home Security malware removal

9 more replies
Relevance 57.4%

I have followed the suggested guide to removal the malware 'Security Tool' (Remove Security Tool and SecurityTool (Uninstall Guide)). However when I try to run the rkill file the virus shuts it down before it has a chance to act.I have tried not clicking on the pop up boxes however this does not work.I have been able to download the malwarebytes set-up however the malware is blocking me from running the program.Is there any other way I can either run the rkill program or allow the malwarebytes to open and install?(I am using a new samsung r519 laptop running windows 7. It is a week old so has no unusual software or hardware)Any help would be really appreciatedEdit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ AnimalAllen

Answer:Failed Removal of 'Security Tool' Malware

Thanks Animal..Run FixExe.regFixExe.reg ....click Run when the box opensIf you get an alert that Rkill is "infected", ignore it. The alert is just a fake warning given by the rogue software which tries to terminate programs that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine. Or try running SAS first after Rkill.Download and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the Scanning Control tab.Under Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the... Read more

1 more replies
Relevance 57.4%

hello fellow tech heads

i've had a day from hell trying to remove the above trojan. none of the things found on the net worked for me like booting into safe mode as the virus was still active and stopping things. blocking task manager so i took things into my own hands and downloaded rkill which was the only thing that i could acctually load in safemode, killed it ran malwarebytes got rid of it well i taught i did but then when i booted into windows my programs are still missing from the start menu, malwarebytes i just installed was not there so reinstalled it and still was not lising in my programs

win update thinks its turned off when its on

accidentally turned hidden files on and found some of my movies and files which are marked as hidden OMG what the.........

so i can use my computer as per normal now and for internet i have to go through windows explorer but i am still infected and not sure how to fix it now as i cannot remove avg as its saying that its missing some reg file and therefore cannot run combofix

help pls :)

Answer:xp security 2011/ malware removal tool

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Who instructed you to run ComboFix?

As you should have read here in Step 2 of our NEW INSTRUCTIONS thread:

Why we don't ask you to run ComboFix from the onset

As stated by the author of ComboFix:

ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.

------------------------------------------------------

We first need to verify if there are any rootkits present and how they could affect our tools.

DDS & GMER are preliminary scans. We use their logs to map our strategy for attack.

With these logs we can determine the infections present and decide whether to deploy ComboFix.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one ... Read more

19 more replies
Relevance 57.4%

Hello all,

I have the malware Security Protection on my desktop. A quick search on google can show you what it is. Anyway, I have run MBam numerous times, each of which has removed, it seems, a portion of Security protection. However, a link of security protection still winds up residing on my decktop as well as a reloaded version of SP later on. I cant seem to fully get rid of it. any ideas?

SW
 

Answer:security protection malware complete removal

Hiya and welcome to Tech Support Guy

Can you run the tools in this thread:

http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

And then post the following:

1. Copy and paste the HijackThis log.
2. Copy and paste the contents of the DDS.txt file.
3. Upload as an attachment the Attach.txt file. There is no need to zip it as suggested in the DDS instructions
4. Copy and paste the contents of the ark.txt file.

Regards

eddie
 

1 more replies
Relevance 57.4%

I just ran the Remove Vista Internet Security 2012 (Uninstall Guide) tutorial and it seems to taken car of the malware in safe-mode. But now an issue is happening when I get to the end of tutorial after rebooting from Malwarebytes and booting back to the normal boot mode. And the system seems to give give the following error then lock up not allowing other programs to run. A dialog box titled MalwareBytes, with the following message:"[Open Event] failed to perform desired action. Error Code : 2"A search on the error points to basically reinstalling Malwarebytes, but that does not solve it, even just removing malwarebytes all together doesn't solve it. After normal startup then the error the system gets lock up.Is there something else going on here that needs to be looked at, I was trying to find registry entries tied to malwarebytes or Run Once that might be causing it to run and error, but no luck yet? HiJackThis does not show any weird programs in the Run keys either?Any Further Ideas?

Answer:Vista System Locks Up After Malware Reboot - Remove Vista Internet Security 2012 (Uninstall Guide)

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/432088 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

2 more replies
Relevance 56.99%

I followed the Malware removal guide top to bottom, and it successfully removed the problem I had - which was that Google searches were returning false results

Thank you!

After completing the procedure I now get error alerts on my existing Security software:

1. Norton Internet Security 2009 -
a Risks in compressed file "dc1.exe"
b Risks in compressed file "Combofix.exe"

2. Spyware Doctor -
Application.NirCmd (22 infections)

Do you know if these are false alarms related to the Malware removal process?

Should I ignore these alarms, or let the software apply a fix?

Can I now safely toggle System Restore?
 

Answer:Security threats reported after completing Malware removal

I can't see log files for Malwarebites AntiMalware or for SuperAntiSpyware

I did run the scans but I don't think they found any infections
 

5 more replies
Relevance 56.99%

On internet i have seen several times the advice to change the name by which a particular malware removal program is known since some malware recognizes the files
or the ---.exe and then prevents its installation onto an infected computer or its execution, even if the program was installed on the computer before the infection took place.
This was advised for TDSSKiller (tdss.exe should be renamed to e.g. whatever.com)
Malwarebytes AntiMalware should be renamed before using it on an infected computer.
See e.g.
How To Easily Remove Google Redirect Virus
http://www.usenetmessages.com/view.p...&id=476887&p=C

Can anyone say anything about this? And should this also be done routinely with other malware removal programs? If that would really be necessary/advisable then why wouldn't the providers give you the choice of renaming by asking if you want to, or simply give you no choice but rename their product? Probably not many people would ever think of doing it themselves.

Answer:Should malware removal programs be renamed for security reasons?

I'm perhaps being rather cynical, but I'm very suspicious of articles that have a link to a 'registry cleaner' or any other so-called utility that claims to clean or speed up your computer.

I'm of the opinion that some of these can easily corrupt your registry or your system.

Microsoft Security Essentials along with Malwarebytes and ignoring suspicious web pages or links has kept my computer free of viruses so far.

As for renaming Malwarebytes, I certainly wouldn't do it. If the door is already open, the undesirable alien is already in and only its removal will suffice.

The door needs to be locked, not just have its name changed.

6 more replies
Relevance 56.99%

Hi fellow techs

Just got d above virus and Wat a mission it was to get rid of it

However it has left some damaging things behind like win updates thinks it's not turned on when it is!!!

As well as it's made some ordinary files like movies to be marked as hidden files

And all programs is not listing a thing but they are all still present!!!!

What the&hellip;&hellip;

Can anybody help

I will try restoring to a week ago soon to see if that works

Answer:Xp security 2011 / malware removal tool virus

You are still infected. We cannot help you here with Malware removal as per forum rules. Please head over to Virus/Trojan/Spyware Help and post there for more help
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

1 more replies
Relevance 56.99%

Sirs,
My desktop was recently infected with a malware security shield.After doing some google search I used first stopzilla avm 2113 .But since It wanted a registraion for repair scanning threats that I could not afford,I uninstalled it and then of my own I ran combo-fix.After that there seems to be no problem with my system that is windows7/32bit.however I donot understand the contents of its log report and need help from a suitable helper.the log report is enclosed.
moreover I want to know how should I protect my computer from subsequent threats as I cannot afford a fully paid anti virus.
thanks
vkwd7

More replies
Relevance 56.99%

HI
could you please help me in solving my system problem.

when i start the computer it says the following message

The path'c:\WINDOWS\o4251227.exe' does not exist or is not a directory.

Windows cannot find "'C:\WINDOWS\o4251227.exe'".Make sure you typed the name correctly, and then try again. To search for a file, click the start button, and then click search

then when i click on the browsers it open very late.

Next is if i goto for google search and when i click the result it will open the websites like

'http://goldenmango.com/fine.cfm?pt=2&rpt=1&kt=1'
http://216.133.243.28/2.php?sid=677...LaW5nZG9tCUdC&objTimStr=0.22215900+1203094488
http://www.uncoverthenet.com/search/?q=fine'

unrelated links..

After going thru these website i have installed the Hijack This and the report is

Logfile of HijackThis v1.99.1
Scan saved at 10:08:41 PM, on 2/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\C... Read more

Answer:Solved: System is in a big trouble. security and malware removal

13 more replies
Relevance 56.99%

Hi All and Brian
 
I have moved my issue to the correct spot as requested.
 
All of a sudden I had Antivirus Security Pro flash up and tell me a had a whole heap of virus' and that people on the net could see me via my camera (my camera light was consistently on).  I suspect I got this from a dodgy site I visited (which obviously Microsoft essential did not pick up)
 
I following the instructions from this site http://www.bleepingcomputer.com/virus-removal/remove-antivirus-security-pro which appear to have removed most of it but I still have the following issues.
 
No matter what I download the virus windows comes up and deletes the file and secondly
And I could not find Microsoft Security essentials to uninstall. 
 
I have tried a Microsoft programme to try and remove/rectify  Microsoft Sec Essentials but it seem to still be there because I cannot install any new anti virus program (I have tried reinstalling MSE and even Trend but to no avail)
When I try and install MSE I keep on getting the 0x80070643 error
 
I have been contemplating doing a complete reformat??
 
 

Answer:Cannot remove Microsoft Security Essentials after malware removal

You are probably infectec with ZeroAccess rootkit.Open your topic here --> http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/Follow this guide --> http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

2 more replies
Relevance 56.99%

i cant even get Hijack this to work as soon as i run it it disappears so i cant even post that here to show whats going on with my computer.. im using windows XP... i keep getting redirected when i try to search on yahoo or google... using mozilla firefox. ive also tried to run in safe mode but i keep getting a blue error screen and cant move past that.

Answer:advanced virus removal / security tools malware?

Let's see if we can get a scan to workIf this works, go ahead and repost in the HJT forum. If not, post back hereRun this application and then immediately run your scanPlease download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer or you will have to run it again

8 more replies
Relevance 56.99%

Hello,

I seem to have the same issue as the poster below - except that I'm runnin Windows Vista. I can't seem to be able to download any program - even in safe mode - as the malware starts popping up it's own security windows. I would greatly appreciate any help.

http://forums.techguy.org/virus-oth...5697-vista-home-security-malware-removal.html

Thanks
 

Answer:Vista Home Security 2011 Malware removal

I was really hoping that someone can help on this. It's been 2 days since my original post; so I thought I would bump it up. Any help would be greatly appreciated. Thank you.
 

1 more replies
Relevance 56.99%

I have a malware infection I can't figure out how to fix. It started with a fake Windows Security Center scan warning, which I did not allow to run and then I notice several instances of ooj.exe running in my task manager. It has blocked me from opening almost any program/.exe. Windows just asks me to select a program to open the file. I can't run mbam or Super AntiSpyware. I have tried running FixExe.reg from a USB drive, it seemed to help initially, but no longer does.

I followed your general instructions. I could not run the defogger or gmer.exe (it just hung when trying to run). I did run the DDS (log pasted below and attach log is attached).

Any help would be greatly appreciated. Thanks!

.
DDS (Ver_2011-06-23.01) - NTFSx86 NETWORK
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_20
Run by Administrator at 15:42:08 on 2011-07-30
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.969 [GMT -6:00]
.
AV: AVG Internet Security *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\TEMP\hki183.exe
C:\Documents and Settings\All Users\Application Data\gj8Be6Sx.exe
C:\WI... Read more

Answer:Help wiht Malware Removal - ooj.exe, Wndws Security Cntr

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on http://www.bleepingcomputer.com/logreply/412109 and follow the instructions there. If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following inf... Read more

34 more replies
Relevance 56.99%

Hi All
I don't know where to put this request, it kind of crosses over different topics.
I had that Antivirus security pro virus which has now been removed following the method from this site (many thanks for that, it has been a huge relief), however I still get the .exe file errors and deletion when I try and download something and I cannot remove or reinstall Microsoft security essentials.  I have re run the malware program several times now and says everything is clean??
I have window 7 64bit if that helps
Cheers
DAvid

Answer:Cannot remove Microsoft Security Essentials after malware removal

G'day David, fellow aussie here.....
 
I would just about bet money that your PC is still infected mate . In fact i would probably bet the farm on it !
 
Ok...(on a more serious note)....Post a new Topic here :: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
 
Describe what led you to know that you were infected....and what steps you have taken since.
 
Kind Regards,
 
Brian

1 more replies
Relevance 56.99%

Hey Guys,
 
I Follow the 

CryptoLocker Ransomware Information Guide and FAQ
http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#decrypt
and set the security policies to avoid CryptoLocker attack my computer which are these 
 
Block CryptoLocker executable in %AppData%

Path: %AppData%\*.exe Security Level: DisallowedDescription: Don't allow executables to run from %AppData%.

Block CryptoLocker executable in %LocalAppData%

Path if using Windows XP: %UserProfile%\Local Settings\*.exePath if using Windows Vista/7/8: %LocalAppData%\*.exeSecurity Level: DisallowedDescription: Don't allow executables to run from %AppData%.

Block Zbot executable in %AppData%

Path: %AppData%\*\*.exe Security Level: DisallowedDescription: Don't allow executables to run from immediate subfolders of %AppData%.

Block Zbot executable in %LocalAppData%

Path if using Windows XP: %UserProfile%\Local Settings\*\*.exePath if using Windows Vista/7/8: %LocalAppData%\*\*.exeSecurity Level: DisallowedDescription: Don't allow executables to run from immediate subfolders of %AppData%.

Block executables run from archive attachments opened with WinRAR:

Path if using Windows XP: %UserProfile%\Local Settings\Temp\Rar*\*.exePath if using Windows Vista/7/8: %LocalAppData%\Temp\Rar*\*.exe
Security Level: DisallowedDescription: Block executables run from archive atta... Read more

Answer:Security Policies doubts after Malware Removal Tools

Instead of playing with the Local Group Policy Editor manually to set these GPOs, you should just download and use the free version of CryptoPrevent that will do everything for you and also offers you various options when it comes to the "thightness" of the settings.https://www.foolishit.com/vb6-projects/cryptoprevent/This tool was created following Lawrence Abram's instructions you just followed, plus some custom made rules, so you'll be good if you use it.

1 more replies
Relevance 56.99%

The malwarebytes antivirus did not remove the winweb pop up security alert. When I run the scan it does not detect any malicious items. The only malware quarantined was from the vendor Adware.Zango. The item is very long. I would cut and paste it here but can't seem to do that. It starts with HKEY_CURRENT_USER. This was the only one found in the registry of malware antivirus. There are many other items in the winweb security alert like trojans and others. should I write these down in the postings? The pop up Lsas.keylogger keeps coming up too.I did switch to firefox. Before winweb was on my screen I used Internet explorer. I'm not sure if the browser matters. I've used firefox eversince winweb has been popping up. Also, I could not run kapernsky's free scan for some reason. I did download the new runtime JAva but I still couldn't get a scan.I will cut and paste the reports from RSITLogfile of random's system information tool 1.04 (written by random/random)Run by sam pratt at 2008-12-03 10:43:54Microsoft Windows XP Home Edition Service Pack 3System drive C: has 258 MB (3%) free of 8 GBTotal RAM: 254 MB (27% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:44:46 AM, on 12/3/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS&... Read more

Answer:Malware removal request( winweb security alert)

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable ... Read more

3 more replies
Relevance 56.58%

Over the past week my office and kids (both run Vista) PCs have had serious problems getting Vista to run. I have 2 additional PCs on my home network, one of which had error messages around the same time these two PCs started to become problematic, however, it was easily resolved. My kids’ PC was unable to restart Vista, even to do a restore; I ended up restoring the PC to its factory condition (it's an HP and used a partition on the HD to restore Vista to its original factory shipped state); it’s now running fine (although I'm uncertain if that process reformats the hard drive or if it merely installs Vista over the previous installation which I realize could mean the problems are still there).

In the week that has passed my office PC -- the main subject of this post, but I wanted to give background on the other PCs on my network to give insights into the problem -- has stayed on for around 10 -30 minutes and then goes into a series of shutdowns and restarts (it always follows the same pattern) -- only staying on for seconds before restarting. It sometimes starts with the date reset to 2002 and Norton anti-virus and firewall disabled (or one of them disabled) when I finally am able to get the machine to restart. However, I cannot run a full scan -- and often I cannot even run a quick scan -- as the machine turns off and goes into a series of shut offs and restarts, often only lasting seconds and not booting up Vista. The best I’ve been able to do ... Read more

Answer:Malware Found, Vista Shuts Down, Restarts at Random Before Scans Finish, Possible Bootkit/Rookit? What Do I Do?

I should add, I've tried Norton's Power Eraser (both the Windows app and via a boot disk) and the machine shuts down shortly after it starts. I've mostly ran the machine in Safe Mode. I tried using Kaspersky Rescue Disk 10, which stays on for no longer than 10 minutes before my machine shuts itself down and goes into a series of reboots that each last a few seconds or more before shutting the machine down again. As Kaspersky Rescue Disk 10 uses Linux and not Windows, it was when I ran this and the machine still shut down that I started to consider that there was a bootkit/rootkit.

5 more replies
Relevance 55.76%

this was my original topic that describes my problems: http://www.bleepingcomputer.com/forums/t/260661/please-help-me-with-advanced-virus-removal-software-cannot-even-load-windows/ i was told at the end to post this log:Running from: H:\Documents\Win32kDiag.exeLog file at : C:\Documents and Settings\Administrator\Desktop\Win32kDiag.txtWARNING: Could not get backup privileges!Searching 'C:\WINDOWS'...Found mount point : C:\WINDOWS\$hf_mig$\KB890046\KB890046Mount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\$hf_mig$\KB912812\KB912812Mount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\$hf_mig$\KB912945\KB912945Mount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\$hf_mig$\KB916281\KB916281Mount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\addins\addinsMount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP176.tmp\ZAP176.tmpMount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP21D.tmp\ZAP21D.tmpMount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP300.tmp\ZAP300.tmpMount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\assembly\temp\tempMount point destination : \Device\__max++>\^Found mount point : C:\WINDOWS\assembly\tmp\tmpMount point destination : \Device\__max++>\^Found mou... Read more

Answer:advanced virus removal/total security malware problem on my laptop

excuse me, i know you guys are busy, but it's been 3 days and i havent gotten a reply yet. i thought i read somewhere that topics that dont get activity after 3 days get locked or deleted, so was just wondering about that.

even if you may not answer my question immediately, a response would be appreciated.

4 more replies
Relevance 54.53%

hello, a friend has droped off a broken windows xp computer with me for repair. The followed http://www.bleepingcomputer.com/virus-remo...-security-suite this guide section 'automated removal section and now the PC bluescreen's on both normal and safemode. Looking for guidance as to what they might have broken. Thoughts? The BSOD is a stop c000021a - windows logon process system process terminated unexpectedly with a status of 0xc00000005 (0x00000000 0x00000000).

Answer:BSOD after following "automated removal instructions for security suite using malwarebytes anti-malware guide

Hi .The majority of references I see for this...are for Win 2K. XP users who have this error...don't really seem to get a resolution of any sort that I can see.From looking at the Win 2K references, I'd say that the registry is jumbled. A repair install effort would be worth a try...but I suspect that a clean install will be the ultimate resolution.Some Google Links.Louis

1 more replies
Relevance 54.12%

4. What are the changes in this release?

19.7 contains changes that help with forward compatibility with certain product services. This patch also contains fixes from the previous patch. Some of those changes included:

- Corrected the Google Chrome-specific issue where Norton Toolbar does not load when Google Instant is ON (link)
- Corrected the issue where customer is logged out of IDS despite setting a log out time of 15 mins (link)
- Better handling of login sites where username / password span multiple inputs
- Corrected an issue where the Password field was getting saved with "Password" string instead of customer input
- Corrected the issue where All logins listed in toolbar didn?t get refreshed unless the open browser session was restarted
- Corrected the issue where it was unable to change Identity Safe password
- Long passwords are accepted in recent Online Vault UI (link)
- Corrected the issue where customers remain logged into Norton Account even though they had unchecked Remember Password option from Create New Norton Account UI
- Corrected the issue where customers were not prompted to fill the card details using the saved data in IDsafe in My Account page (link)
- Corrected the issue where customer?s login got filled in the Edit Phone Numbers page in capitalone.com
- Corrected the issue where Last Submitted Login got autofilled when trying to overwrite the filled login (link)
- Corrected the issue where Update Password infobar does ... Read more

More replies