Computer Support Forum

sirefef.d and sirefef.e and eminentsearch redirect

Question: sirefef.d and sirefef.e and eminentsearch redirect

The computer has run slowly for about a week now. Ran Malware Bytes and Microsoft Security Essentials. It picks up Sirefef.E and Sirefef.D and quarantines and removes it. It comes back within minutes. So frustrating and I am worried about other damage it may be doing!

Firefox will also randomly open a webpage - eminentsearch or Lycos or some other odd search page.

I appreciate any help you can offer!!!

Relevance 100%
Preferred Solution: sirefef.d and sirefef.e and eminentsearch redirect

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: sirefef.d and sirefef.e and eminentsearch redirect

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/427706 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
Please do this even if you have previously posted logs for us.If you were unable to produce the logs originally please try once more.If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system. If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.Thank you for your patience, and again sorry for the delay.*************************************************** We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE We also need a new log from the GMER anti-rootkit Scanner. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Please first disable any CD emulation programs using the steps found in this topic: Why we request you disable CD Emulation when receiving Malware Removal Advice Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here: How to create a GMER logAs I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

8 more replies
Relevance 79.46%

Please run the following:download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) ... Read more

Answer:Win64/Sirefef.y sirefef.w sirefef.b present. Laptop keeps rebooting every 1 minute. Firewall cannot turn on

Hi,

Thanks for the reply.

Scan result of Farbar Recovery Scan Tool Version: 25-07-2012 01
Ran by SYSTEM at 29-07-2012 11:19:09
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [Trend Micro Titanium] C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe -set Silent "1" SplashURL "" [1111568 2011-10-08] (Trend Micro Inc.)
HKLM\...\Run: [ETDCtrl] %ProgramFiles%\Elantech\ETDCtrl.exe [2589992 2011-04-12] (ELAN Microelectronics Corp.)
HKLM\...\Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe" [617120 2011-03-13] (Atheros Commnucations)
HKLM\...\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [197152 2011-02-10] (Trend Micro Inc.)
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1271168 2012-03-26] (Microsoft Corporation)
HKLM-x32\...\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\A... Read more

20 more replies
Relevance 78.01%

Hello,

i post my problem here as it seems the only place where i've found people who actually know what they're talking about. I have a Sony Vaio Laptop running windows 7 64 bit infected with the sirefef virus. Microsoft security essentials shows that it found:

Trojan: Win64/Sirefef
Trojan: Win64/Sirefef.Y
Virus: Win64/Sirefef.B
Trojan: Win64/Sirefef.Z
Trojan: Win64/Sirefef.W

Every time i boot the computer, MSE finds these infections, and prompts me after a minute to restart in order to complete the removal. But every time it reboots, the message is still there. I tried installing Malwarebytes but it won't let me cause it says "access denied" or something like that. Sorry for not providing any more information but i can use my pc for a couple of minutes every time (cause it reboots automatically). I followed your instructions and scanned with DDS. I attach the attach.txt file it generated. I look forward to hearing from you as i really need the laptop for my university studies and i'm in the middle of the exams period. Thank you for your time!

P.S. If i restore my whole system to factory settings, is the problem going to persist? Cause if it's not, i will do it in a heartbeat. Only problem is that i am afraid of infecting my external hard drive (which would be already infected if the virus spreads to external devices). Would that be the case? Will i need to clean my external HDD too?

Answer:Win64/Sirefef.y sirefef.w sirefef.b present. Laptop keeps rebooting every 1 minute

Hello and welcome. Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I?ve given you the ?All clear.? Absence of symptoms does not mean your machine is clean! Please do not run any scans or install/uninstall any applications without being directed to do so.Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed. Download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an... Read more

2 more replies
Relevance 104.96%

A few days ago I started having issues with Google redirecting me to random ad websites, as well as Flash Player update popups. I updated my Microsoft Security Essentials, and since then it has been warning me with the presence of the file names in the topic title, and giving me the option to remove them. I select the removal option and everything is fine for a time but then MSE pops up again warning me of the same files. Anything you could do to help me get rid of these is greatly appreciated.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_25
Run by Dave at 14:15:54 on 2012-04-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.4031.2141 [GMT 10:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\... Read more

Answer:Infected With Alureon.FP, Sirefef.B, Sirefef.W, Sirefef.AB & Sirefef.J

Download aswMBR ( 511KB ) to your desktop.Double click the aswMBR.exe icon to run itIf you can have an open Internet connection, allow it to download the latest Avast engine detections.If avast! antivirus is already installed, just do the next step.Click the Scan button to start the scanOn completion of the scan, click the save log button, save it to your desktop and post it in your next reply.In addition, aswMBR will produce a copy of the boot sector, MBR.dat, on your desktop. Attach this file to a reply.

3 more replies
Relevance 104.96%

My security alert says I have these four viruses and all attempts to clean them using microsoft forefront client security have failed. Besides, the computer shuts down every couple of minutes. Please help, I am frustrated.

Answer:Please help me rid my laptop of win32/sirefef.an, sirefef, sirefef.ao, and sirefef.ag

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

23 more replies
Relevance 104.55%

Good morning and thank you for what you do.

On May 6th my laptop was hit with SMART HDD. I went straight to the "Am I Infected" forum, posted the problem and followed the "Remove SmartHDD Uninstall Guide" with the help of a BC Advisor. It seemed ok for a few days and I got most of my icons back.

On May 16th Microsoft Security Essentials popped up a notice saying it wasn't turned on. Absolutely couldn't get it to start without uninstalling and re-installing it. On install it ran a scan and found no threats, but later found & quarantined Trojan:Win32/Sirefef.AG and Trojan:Win32/Sirefef.I At the same time, the Windows Firewall became disabled and would not be turned on. I returned to the forum with my original BC Advisor and ran TDSSkiller and GMER and posted the log report. When I had internet connection MSE would quarantine Trojan:Win32/Sirefef.I and Trojan:Win32/Sirefef.AG at a rate of one every two minutes. The screen also said Recommended Action: Remove this software immediately. Items: file:C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\U\[email protected] and file:C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\U\[email protected] I hit "remove all" every time it appeared. BC Advisor responded "That?s a new variant of zero access" "We need advanced tools" and told me to read the preparation guide and post a topic here.

I have followed ... Read more

Answer:Infected: New Variant of Zero Access, Sirefef.AG,Sirefef.I,Sirefef.P

Hi,

Do you have an empty USB flash drive?
We can try an alternative method.

Regards,
Georgi

more replies
Relevance 98.81%

Need help. I have 2 computers 1 active and other one is older. The one computer that is active family uses alot. This computer has a big issue.

When you start windows vista in safe mode or regular, it will shut down in 4 minutes when you see the desktop shown. I tried system restore on a 2 month date to hopefully to clean it up, but it did not work. Mircosoft security doesn't detect it until it reaches the 4 minute mark.

The computer gives a pop up window says "windows occurred a problem and will shut down." I tracked the problem and found win32/Sirefef.AB, Sirefef.r , Sirefef.AH.
All was detected on this computer. I tried to put in a malware detector on it, within the 2 minute mark before it shuts down, but it doesn't make it. So I am using my old computer for investigating. Files are backed up in full.

This old computer has Avast pro, Spybot, and malware bytes anti malware. I just recently took the hard drive out(from the infected computer) and placed it in a exo case to see if I can fix it that way with this old computer. Please help before I get deeper in a hole.
 

Answer:Never faced this issue before,can someone help.I have Sirefef.r sirefef.ah sirefef.ab

10 more replies
Relevance 94.71%

Hello all,

I'm a first time poster here and have come here looking for help in resolving my infection issue. I followed the directions in the read first thread and will post my logs. I am / was experiencing the following issues:


Firefox would redirect to various pages such as newsfudge.com. Since proceeding through the read first post, and also running goored? I have not noticed this recently.
Sometimes browsing seems to be incredibly slow, possibly related to the redirections.
Since attempting to troubleshoot this issue (Microsoft Security Essentials), it is believed that this is causing the following issue:

! You are about to be logged off
Windows has encountered a critical probelm and will restart automatically in one minute. Please save your work now.

If I let the computer restart itself, then this will keep happening. I have learned to "interrupt" it by running a normal restart after the message pops up. So far everytime the computer comes back I won't get the message. If I restart again, it will happen again. I haven't noticed anything in particular relating to this in the system log.

While not experiencing problems with the programs to resolve issues like this, I have noted that it has prevented me from patching games such as Rift. I believe this is related.
While working in safemode sometimes I noticed Adobe Flash 11.3 installer would frequently run trying to get me to install it. I do believe there was a massive security thr... Read more

Answer:Win32/Sirefef.AB & Win64/Sirefef.P; Browser Redirection, Windows Critical, Restarts

Re: Win32/Sirefef.AB & Win64/Sirefef.P; Browser Redirection, Windows Critical, Restar

Welcome to Major Geeks!


Rescan with HitmanPro, when it finds services.exe - Virus, allow it to Replace by clicking the down arrow next to the detection and choosing Replace.

Also allow Hitman to delete the C:\Windows\assembly\GAC_32\Desktop.ini piece of the infection
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.
Reboot back into normal Windows and run another scan with HitmanPro and then attach the latest hitmanpro.zip log.
Also do the below:

Delete the below folders if found:
C:\Windows\installer\{5efa2d27-76c5-fff1-abd3-fdc5fc0c9d41}
C:\Users\Administrator\AppData\Local\{5efa2d27-76c5-fff1-abd3-fdc5fc0c9d41}


Download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista or Win7, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Now attach the below log:

C:\MGlogs.zip
Make sure you tell me how things are working now!
 

1 more replies
Relevance 94.71%

Hello,

Yesterday my PC was infected with the Live Security Virus. It's an HP desktop running Win Vista Home Premium.

I was able to download AntiMalwarebytes and run it to remove the Live Security Virus.

Afterwards MSE would not run, so I uninstalled it, and reinstalled.

After rebooting, MSE detected the sirefef.ah and sirefef.r viruses, but before it can clean them the PC gives a warning that it had a critical error, and will restart in a minute. It then restarts.

I tried downloading TDSSkiller only a flash drive on this PC (my laptop), plugged it into the infected PC and ran it, but it didn't find anything. Sure enough, it then shut down again.

MSE will detect the viruses, but doesn't have enough time to deal with them.

I'd love some help! What should I try next?

Thanks!
Ian

Answer:Infected with sirefef.ah and sirefef.r after Live Security Update - reboots every minute

Ignore this for now, I've taken the PC into a local shop. I just don't have the time right now to figure this out on my own. I will post any solutions they tell me.

Thanks anyway, I'll be back for other issues I'm sure!

22 more replies
Relevance 94.71%

Referred from here: http://www.bleepingcomputer.com/forums/topic462175.html ~ OBI am running Windows Vista with Microsoft Security Essentials when i first encountered the problem. The virus shutdown MSE and the Microsoft update center, my firewall, etc. I downloaded MBAM, ran the scan, and it caught some files. Disinfected them, rebooted, rescanned, and files appeared again. (while running in safe mode with networking from the point after being infected). I followed the instructions here: http://www.bleepingcomputer.com/virus-removal/remove-security-shield first because this is where I believe all the problems began (that is after my wife clicking on an embedded link within FB). Upon completing the entire process, I noticed I still had the sirefef trojan, sirefef virus, and rootkit 0 access as I was running MSE and MBAM right before getting the "windows (Vista) encountered a critical error and will restart" loop. I have already downloaded frst.exe and ran it thru the usb drive connected to the infected cpu. I do not know what to do from this point on to get my cpu back to "healthy" and virus free status again ??????Running Vista 32 bit

Answer:Security SHield 2012, sirefef trojan, sirefef virus, and rootkit 0 access TROUBLE!

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

58 more replies
Relevance 94.3%

A few days ago, I got the Sirefef.AB and Sirefef.W virus on my computer. I had no idea the severity of my problem until after I reinstalled MSE which has now caused my computer to constantly restart. I have used Farbar to create a FRST.txt and Server.txt file, though I do not know if that will help on this site in the removal of this blasted virus, and I will wait to post it until I have been instructed if I should do so. I really am at a loss here. I am not that great with computers, and could really use some help.

Edit: Added note, for the short while before I reinstalled MSE, I was having redirection problems when clicking on Google links. It also restarts in Safe Mode.

Answer:Sirefef.AB and Sirefef.W for Windows 7 Infected Computer with Constant Reboot

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

3 more replies
Relevance 93.48%

I went through the other threads and noticed a fix.txt is needed to repair my brother's computer. I used the frst64 to aquire the two logs attached to this message. Any chance someone can help us? Let me know if you need anything else. His computer starts up and then shuts down before much can be done so I don't have a normal log for you, but I will see what I can get for you.

Thanks!
Scott

View attachment FRST.txt



View attachment Search.txt
 

Answer:win32/sirefef.ab and win64/sirefef.p infection fix.txt needed

You did not run it properly as indicative by the contents of the log. You need to do it again according to these instructions and you must NEVER follow a fix tailored especially for someone else.

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:


Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Options menu you will get the following options:





Startup Repair
Sys... Read more

11 more replies
Relevance 93.48%

Hello Helper--First, thank you so much for your help. I hope this is not overly-thorough...My topic title reflects what has been found on my machine using a variety of tools-- but i still don't trust my machine is clean. I want to avoid reinstalling Windows since i don't have a current image disk, and have a lot of stuff installed. [Lesson learned: keep a current image disk on hand] ----> here's what happened: I updated Skype via a pop up window that appeared after closing my connection [to Skype]. Soon thereafter ESET [my antivirus] notified me it had quarantined a variant of the Win32 Sirefef.DN trojoan. I immediately Googled this and found i was continually redirected to a random Yellow Pages webpage. The only other strange symptom I had noticed until this point was that back on Dec 5 Defender notified me it had found Sirefef.J-- I wondered how that could have happened and found my firewall had been turned off. I reset it back to on, and had not noticed anything else weird until the skype incident above on Dec 28. ---> here's brief and likely sequentially inexact description of what i did to clean my machine-- i don't remember the order in which i did all these things and can't remember which tools found what, as i sat for ~ 20 hours straight working on it. But this is sort of what i did: Scanned with ESET - ESET reported it found this in operating memory: \GLOBAL??\fd4f11f3\Windows\SNtUninstall\KB60604S�... Read more

Answer:Sirefef variant.dn / Sirefef.J /Sirfef.B / 0 Access root kit

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

53 more replies
Relevance 92.25%

Ladies and Gentlemen of the VTSM forum,

I need help. I thought I had a pretty simple rootkit infection, but tdsskiller/mbam has proven ineffective. MSE is able to identify and ostensibly remove the infection, but doing so makes the computer unbootable and system repair unable to complete, forcing a system restore to the infected state. Infection extends back to the oldest restore point. Win7 64 bit, running MSE and MS firewall with mbam for antimalware. SFC/scannow shows clear. google redirects on firefox and chrome, occasional slowdowns, windows defender is unable to start on boot, otherwise the system seems to be running fine. No rootkits recognized by tdsskiller. As mentioned in the title, MSE shows win32/conedex.b, win32/sirefef.p, win64/sirefef.m, and win64/sirefef.e

Here's the DDS log. Please let me know what else I should supply. Thank you in advance!

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by wstrawn at 16:51:52 on 2012-02-17
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4061.1285 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* / Copyright 4
SP: Microsoft Security Essentials *Enabled/Updated* / Copyright 3
SP: Windows Defender *Disabled/Updated* / Copyright 2
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch... Read more

Answer:win32/conedex.b, win32/sirefef.p, win64/sirefef.m, and win64/sirefef.e combination is killing me

Hi Weeps!My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete the copy that you... Read more

37 more replies
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Title pretty much says it all. Whenever my computer restarts if I don't do anything Microsoft Security Essentials will detect 2 infections, Sirefef.AH and Sirefef.R, and then inform me that I have a minute until the computer shuts down. If I end the process for Microsoft Security Essentials before any detections occur though then I can use my computer like normal. I'm guessing I need to use FRST to replace services.exe like in the other topics exhibiting this behavior, but since I can't interpret the logs I don't know how to fix this myself and admit that I could be way off.

On a possibly unrelated note, I've never been able to get ComboFix to run properly. I was asked to use it in a prior help topic on this site but was unable. Since then I've tried several times on my own to make it run to no avail. It always hangs after it informs me that it may take 10 minutes or more for badly infected systems and that text just hangs there even when I leave it on overnight.

I don't really care if ComboFix ever runs on my computer, but I figured it could be a symptom for something else so I'm listing it. Mostly I'd just like to be able to restart my computer without racing to stop processes before it gets stuck in a cycle.

Thanks in advance for whoever decides to help me.

Answer:Infected Sirefef.AH and Sirefef.R, computer keeps restarting

Please run the following:download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) ... Read more

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Microsoft Security Essentials keeps reporting this Trojan and quarantines it. After attempts to remove the file, It keeps reappearing. It shows a file location that I am unable to find on my system C:\WINDOWS\Installer\{c9895293-dd75-a99b-8995-cba2d2461db3}\U\[email protected]
Now I am getting a warning about VirTool Win32/Obfuscator.XQ @ C:\WINDOWS\Installer\{c9895293-dd75-a99b-8995-cba2d2461db3}\n However, this file cannot be located wither. There is no C:\Windows\Install directory.
Also Combofix loads and starts then it crashes. Disappears from file manager and splash screen disappears -- The program literally stops running.


DDS Text File Contents:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Estelle Clark at 2:59:47 on 2012-05-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2423.1353 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Nero\Tools\InCD\InCDSrv.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\SUPERAntiSp... Read more

Answer:Infected with Trojan:Win32/Sirefef.AG and Sirefef.I

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

4 more replies
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Hi guys,

Since yesterday I'm getting alerts from Microsoft Security Essentials about trojans in C:\Windows\assembly\GAC_32\Desktop.ini and C:\Windows\assembly\GAC_64\Desktop.ini

First I tried bootable live CDs from AVG and Dr.Web, scanned and cleaned PC with Microsoft Security Essentials, after it didn't helped, smoked Google a little and found your forum.

Read "READ & RUN ME", and here are the log files.

Huge thanks in advance
 

Answer:Trojans: Win32/Sirefef.AB and Win64/Sirefef.P

and here are 3 other logs..
 

4 more replies
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Hello. My antivirus picked up these two and I was wondering if anyone could help me remove them. I tried using dds to send you logs but no attach or dds txt pops up after using it,and I'm an amateur when using computers so I have no idea how to find those logs if they exist somewhere in my system. Hope someone can help.

Answer:win64 sirefef -btt and win32 sirefef - a detected

Hello SONYAns I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

4 more replies
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Hello,

Microsoft Security Essentials is notifying me that Win32/Sirefef.AB and Win64/Sirefef.P are potential threats, but of course trying to remove them does nothing.

Attached is my Farbar Recovery Scan Tool log. Thanks in advance for any help!

Answer:Win32/Sirefef.AB and Win64/Sirefef.P Infection

Hello user314159 and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, ple... Read more

4 more replies
Relevance 91.84%

Computer wasn't showing up on the local network, firewall was complaining it couldn't start and the service was missing. Function Discovery Resource Publication was refusing to start too. Skimmed some blogs, ran Combofix and let it do its thing (realise that I probably shouldn't have been so cavalier now) and the computer restarted and reappeared on the network. The firewall sprang back into life, windows downloaded several updates and security essentials detected Win32/Sirefef!cfg in two locations and Win64/Sirefef.AC in another. These were quarantined and deleted. Ran Malwarebytes antimalware which detected a couple of other things in install files (not running) and removed them. I subsequently ran combofix /uninstall and the computer seems to be behaving itself, but I want to be sure that I've actually removed the infection. DDS log below, many thanks in advance:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 1.6.0_35
Run by daniel at 21:23:25 on 2012-12-10
Microsoft Windows 7 Enterprise 6.1.7601.1.1252.44.1033.18.8183.5735 [GMT 0:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows&... Read more

Answer:sirefef.ac and sirefef!cfg infection - firewall and various other services were gone

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

16 more replies
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Hi,
I have recently changed AV probrams from Eset nod 32 to Microsoft Security Essentials.

Upon running a scan with MSE, it has detected two trojans,
Trojan:Win32/Sirefef.AB
Trojan:Win64/Sirefef.P

Located in:
C:\Windows\assembly\GAC_32\Desktop.ini

I have gone through READ & RUN ME.
I did not run RootRepeal as I have Windows ultimate x64.
ComoboFix and TDSSKiller did not create log files.

TDSSKiller did find 2 threats and attempt to delete, upon reboot Windows because stuck in loading.

Thanks in advance
 

Answer:Trojan:Win32/Sirefef.AB & Win64/Sirefef.P

Currently reviewing those logs and will get back to you as soon as possible.
 

2 more replies
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Avast keeps detecting Win32:Sirefef-B, Win64:Sirefef-A, and sometimes Win32:Malware-gen.  Multiple scans detect & quarrantine files, but the trojan warning keeps popping up.  My friend ran ComboFix on it & claims that everything is fine now, but I'm concerned that he shouldn't have run ComboFix yet and also that it may not have actually removed this infection.  Here is my log from DDS.txt:
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16506
Run by Michael Calhoun at 0:57:18 on 2013-10-07
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.1.1033.18.3034.1819 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Intuit\... Read more

Answer:Infected with Win32:Sirefef-BTT & Win64:Sirefef-A

Hello troyman5150 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sam... Read more

16 more replies
Relevance 91.84%

Hello everyone,I just discovered this forum while searching for a fix to my problem. I stumbled upon this post [Thread @ Bleepingcomputer] and he has the exact same problem as I have, even though the name is different. It seems his problem was fixed through a few custom actions a member suggested to him, and I figured I was SOL with my problem and would need the help. So thanks in advance to whoever ends up helping me!So my PC was running a bit slow, but the thing that ticked me off was this popup that kept appearing randomly, even once triggering on youtube.com, a site which has never generated popups in the recent past. This nagged me so I launched MBAM and it found something called Trojan.Dropper.BCMiner and it failed to remove it after asking for a reboot. So I try a bunch of stuff, I don't really remember all I did since I fired in no precise order, ComboFix (which didn't start at first, but it did once I rebooted into safe mode later in the process), the kaspersky malware tool I've seen suggested a lot here(I don't remember the exact name), MBAM, a MSSE scan and SUPERAntiMalware. All of them failed at doing anything good. I also ran the avast MBR fix tool to no avail, it actually blue screened my PC.After I started reading on the topic linked earlier, I ran almost the exact same procedure, up to getting a FRST log, which I now do have. In the end, I'm having the same problem I had at the beginning, MSSE is crazy about the two desktop.ini files in... Read more

Answer:Infected with Win32/Sirefef.P and Win64/Sirefef.AB

Hi,I'd like to see an updated FRST log:download Farbar Recovery Scan Tool and save it to a flash drive.(you need the 64bit version)Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.... Read more

14 more replies
Relevance 91.84%

Hello. I have an XP machine, pretty old though works (except it is slow...probably some other residual trojan issues). I need your help!! Please assist.

I have Microsoft Security Essentials and MalwareBytes Anti-Malware on my machine. MSE detected the Sirefef.ac and Sirefef.ah trojans/viruses several days ago. It removed them. Then they appeared again and were removed again. This occurs every day. (FYI, MSE is always on and does an automatic daily scan. MBAM is run by me manually every serveral days.)

Over the weekend, I tried using various add'l software to get rid of these items & others though at the end of the day, it situation remains as noted above. Very frustrated that I can't do this on my own and am worried about my computer security. (I believe I used Eset, Kapersky TDSS killer, ccleaner, & itMan Pro)

First, if the sirefef items show as being removed, is my computer safe to use or should I turn it off? When I do get on the internet (when MSE shows all clean and green status), I do get to my default site, msnbc, can get to other sites, and don't get redirected.

I searched and found what seems like exactly the same problem in your forum.

topic450849 raised by MarkP, helped out by Broni, &
its successor topic, topic451285 helped out by Gringo.

Should I just follow and replicate what was noted on those forums or wait and follow specific instructions?

Thanks so much for trying to help me out!!

Kind regards,

Davidad

Answer:XP Infected w/ sirefef.ac & sirefef.ah & need help to permanently remove

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

9 more replies
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Yes I have the dreded infection and have downloaded the frst64.exe and will run it to get the log files...
Any other directions or advice would be great

Not sure if this is the correct place to post virus infection requests...if not please direct me to the correct place...I do have the frst.txt file for my issue to upload when necessary.

Thanks
Russ

Answer:Win32/sirefef.AB / win64/sirefef.P infection

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

You can also post the FRST log

Good luck

1 more replies
Relevance 91.84%

I recently downloaded a file and was later infected by Win32/Sirefef.AB and Win64/Sirefef.P viruses. Any help in resolving this issue would be greatly appreciated.
 

Answer:Infected with Win32/Sirefef.AB and Win64/Sirefef.P. Help

Welcome to MajorGeeks, Yellow77

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:


Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Options menu you will get the following options:





Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...


Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and f... Read more

3 more replies
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My computer is restarting every minute due to "critical error" because of Sirefef. I went ahead and got both FRST.txt and Search.txt for services.exe which I will post below. Also, I want to know if it is likely that Sirefef might spread through USB stick or my home network to another Win 7 computer? I am guessing I got infected from a fake adobe flashplayer update, is that right?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 16-07-2012 01
Ran by SYSTEM at 19-07-2012 22:44:46
Running from G:\
Windows 7 Ultimate (X86) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [SunJavaUpdateSched] [x]
HKLM\...\Run: [LogMeIn Hamachi Ui] [x]
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [931200 2012-03-26] (Microsoft Corporation)
HKU\CompooterUser\...\Run: [DAEMON Tools Lite] [x]
HKU\CompooterUser\...\Run: [Steam] [x]
HKU\CompooterUser\...\Run: [uTorrent] [x]
HKU\CompooterUser\...\Winlogon: [Userinit] [x]
HKU\CompooterUser\...\Winlogon: [Shell] [x]
HKU\Default\...\Run: [Sidebar] [x]
HKU\Default\...\Winlogon: [Userinit] [x]
HKU\Default\...\Winlogon: [Shell] [x]
HKU\Default User\...\Run: [Sidebar] [x]
HKU&#... Read more

Answer:Sirefef.R and Sirefef.AH infection with forced restart

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

6 more replies
Relevance 91.84%

Problem started as Live Platinum fake anti-virus. I thought I successfully removed this with MBAM, etc. But shortly thereafter MSE alerted that it detected Sirefef.R & Sirefef.AH. Now everytime I reboot I get a message the Windows has encountered a critical problem and the computer shuts down after 1 minute. I followed the steps on the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help, but I am not able to run DDS or GMER scans because the system reboots before they finish. I am stuck!
OS is Windows 7, 32-bit.
Thanks in advance.

Answer:Sirefef.R, Sirefef.AH, computer shuts down after 1 minute

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

23 more replies
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I've found similar problems on these forums and would greatly appreciate a Fixlist.txt
Please and Thank you as always.
 

Answer:Sirefef.P and Sirefef.AB Removal Needed

Welcome to Major Geeks!

We need some additional information to replace an infected system file.

Boot to System Recovery Options and run FRST again.
Type the below bolded text in the edit box after "Search:".

services.exe

Then click the Search button.

It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply. (See How to attach)
 

7 more replies
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Hello kind removal helpers,
I have an XP SP2 installation that was infected with sirefef, sirefef.AG and .AL. Forefront theoretically removed them after much trying, but now I cannot install any Microsoft update and would like to get this machine to SP3.Downloaded the installer but it failes with 'The requested lookup key was not found in any active activation context' Service Pack 3
". Tried the fix in 949377, but cannot even download the fix. I cannot connect to any shares to get the file from there either.
Please advice as to what I can do to get this thing cleaned up. Appreciate it.
 

Answer:recovery and repair from sirefef, sirefef.AG and AL

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

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Hello,

I've been infected with Sirefef for a week now, tried system restore, Full system scans in safe mode, tdss killer, numerous Sirefef removal tools from Kaspersky, Eset, Symantec to no avail. MS SE still founds Sirefef reincarnations from time to time.

please help!

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by The Great Dark Lord at 2:12:28 on 2012-07-01
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.8159.4495 [GMT 4.5:30]
.
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Wind... Read more

Answer:Sirefef.P Win32 / Sirefef.Y Win64

Hi,Please run the following:Download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computerFollow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.In the next menu, use the arrow keys on the keyboard to highlight Command Prompt and press Enter.In the command window type in notepad and press Enter. The notepad opens. Under File menu select Open. Select "Computer" and find your flash drive letter and close the notepad. In the command window type e:\frst64.exe and press Enter. Note: Replace letter e with the drive letter of your flash drive.The tool will start to run. When the tool opens click Yes to disclaimer. Uncheck the Whitlelist boxes next to Registry, Services, Drivers, and known DLL's Place a check next to List Drivers MD5 Press Scan button. It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

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I keep getting hit by the same trojans and trend micro keep telling me that it deletes malicious software that has titles like [email protected] and [email protected] But the files keep coming back, and trend micro makes me restart to get rid of them, or other files, sometimes. There was also one file that Trend micro couldn't get rid of and I have no idea what that was. Please help.
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.0.0
Run by DAvid at 18:18:23 on 2012-07-09
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1526.996 [GMT -4:00]
.
AV: Trend Micro Titanium *Enabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.ex... Read more

Answer:TROJ_ZEROA.DUKKS, SIREFEF.DD, SIREFEF.QY

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

23 more replies
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I noticed that my desktop icons stopped saving their size and position. This set off personal alarms about my computer so I decided to run a full AVG scan. Completed the AVG scan and it got rid of things, but my desktop icons still kept behaving abnormally.Decided to try MSE (uninstalled AVG), and that did a full scan and identified the Sirefef virus.Now everytime I boot and everytime I open firefox or do anything internet related, it pops with two warnings about Sirefef AB and P infecting the Desktop.ini files in the file:C:\Windows\assembly\GAC_32\ folders. Removal does nothing.Ran a MBAM quick scan and detected a Trojac.Dropper.BCMiner which I tried to remove and it just comes back.I run W7-64bit so I did not create a GMER log. I posted a bunch of logs from the tools I've seen other people have the poster's run, so I could cover all the bases with one swoop. Thanks in advance and I appreciate any help.-----------------------------DDS pasted below -----------------------------.DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_32Run by CCM at 16:59:48 on 2012-06-02.============== Running Processes ===============..============== Pseudo HJT Report ===============.BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dllBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-... Read more

Answer:Sirefef.AB / Sirefef.P - Desktop.ini Infections

Hi,Please run the following:download Farbar Recovery Scan Tool and save it to a flash drive.(you need the 64bit version)Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bi... Read more

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I've been noticing that randomly websites were opening pop-ups (advertisements) and that internet was running slow...decided to run MSE and noticed it was turned off. So I enabled it and immediately it displayed a threats detected message identifying Sirefef.ab (C:\Windows\assembly\GAC_32\Desktop.ini) and Sirefef.p (C:\Windows\assembly\GAC_64\Desktop.ini). After several removal attempts each of which resulted in Windows displaying a message that windows has encountered an unexpected error and will restart in a minute...I gave up on MSE.

After fooling around with other anti-virals i.e. Ad-aware, Malware bytes etc...I gave ComboFix a try and I've attached the log file. I think combofix screwed something up as I can't run any program anymore...everytime I start a program I get a message saying "Illegal operation attempted on a registry key that has been marked for deletion". What should I do now? ComboFix log file is attached.

Thanks!

Answer:Sirefef.ab and Sirefef.p Removal complications

Ok...so combofix had already removed quite a lot of stuff. I went ahead and removed the top two drivers as well - the ones with randomly generated names. Reboot my computer and everything seemed fine, all programs running fine as well. So I re-installed MSE and ran a full-scan, it identified the sames files in assembly folder and a few others, removed those files...another reboot and everything has been fine since then. No program crashes, slow internet or pop-ups.

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Last night, I noticed MSE was not running and I could not update or run a scan. I uninstalled and reinstalled MSE. It scanned and detected Sirefef.R and Sirefef.AH and a message appeared that the computer would shutdown in one minute. The same thing happens in safe mode.

I am unable to run READ AND RUN ME FIRST because of the shutdowns (sending this from another computer).

I ran FRST.exe and have attached the file.

Thanks
 

Answer:Sirefef.R & Sirefef.AH - roboots after 1 minute

Please do the below as we need to locate a backup file to replace an infected one.

Boot to System Recovery Options and run FRST again.
Type the below bolded text in the edit box after "Search:".

services.exe

Then click the Search button.

It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply. (See How to attach)
 

18 more replies
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My computer has the dreaded sirefef! I'm running Windows Vista Home Basic Service Pack 2. 32 bit.

A few weeks ago Microsoft security essentials (mse) stopped running. I tried to start it again but a message came up stating that the program didn't exist as an installed service. I also noticed that windows defender was off and it also claims it doesn't exist as an installed service (error 0x80070424). When I tried to reinstall windows defender, it popped up a message "Windows Defender does not need to be installed because it is included with windows vista. You can access it from the control panel."

The other day I decided to try to get Security Essentials running again by uninstalling it and reinstalling it. It worked and began to scan my computer. It found two threats: sirefef.AH and sirefef.R . I clicked clean threats and mse started cleaning them. HOWEVER, sometime after I got mse running again, I got a notice that read: "Windows has encountered a critical error and will automatically restart in one minute. Please save you work now." My computer restarted and I got that notice again. I tried safe mode and I still got that message and force restart, but it happened slower. In safe mode I ran mse again, it saw the same threats, I clicked clean, and It claimed they were cleaned (I know they aren't).

Eventually I chose the option "Repair Computer" from the F8 menu and went to a restore point 2 weeks earlier. (But not without ... Read more

Answer:sirefef.ah and sirefef.r have infected my laptop!

I'd like to see the comboFix log as well pleaseIt can be found at C:\combofix.txt (older logs at C:\qoobox\combofix2.txt)then please do the following:download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" ... Read more

16 more replies
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Hello,

I'm infected with two versions of Sirefef (AC and AH). Windows Security Essentials pops up a message that one of them was found. The virus is always in a *.dll file in C:/Windows/System32. WSE doesn't manage to remove it completely.
I also have a Redirecter, that opens FireFox tabs, when I search for something on Google. It mostly opens this site: http://nutritioncuisine.com/videos/?src=113636&utm_source=AD_113636_5_304654&utm_medium=cpv&utm_campaign=NCvideosCPV113594 (You probably should not open this without an script blocker...), but this virus isn't even found by WSE....

I'm using Windows Vista Home Basic SP2.

Please help me. I don't know what to do to remove the viruses.

Florian

Answer:Im infected with Sirefef.AH & Sirefef.AC and a Redirecter...

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Please download GMER from here(doesnot work on 64 bit OS)http://www2.gmer.net/download.phpTemporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply. DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here

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Hello, MSE had a message that said detected and cleaned virus and in the history came up Trojan:win32/sirefef.ak
.am
.ag
/sirefef and then proceeded to say remove.
kept getting the MSE logo spinning and saying cleaning and then same viruses would be in history
I used malwarebytes and it found the four aswell and cleaned them but I feel something is still there and runnin in the background because when I reboot my desktop icons keep resetting if I change them. Need help

Thanks
LR

what do you need for me to run a log to show the computer status?

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.12.09

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Roger Trudel :: ROGERTRUDEL-PC [administrator]

12/06/2012 6:25:09 PM
mbam-log-2012-06-12 (18-25-09).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 280359
Time elapsed: 15 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)... Read more

Answer:Trojan: win32/sirefef.ak & am & ag and sirefef

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete ... Read more

28 more replies
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Hi

A friend of mine brought his pc to me. When I opened it after 1-2 minutes windows showed an error and said that pc will restart itself 1 minute later.
I have Microsoft Security Essentials. At the time i see the error Security Essentials briefs me about the virus. It happens at the same time. Virus container file is system32/services.exe.

I only have 2 logs because i had no time before it reboots. Sorry about my english.

Thanks.
 

Answer:Sirefef.r Sirefef.ah (PC Boot itself in 1-2 minutes)

Hello there. Your English is just fine.


This indicates you did not run the tool correctly. Follow the instructions further below to do so.





ATTENTION:=====> THE TOOL IS NOT RUN FROM RECOVERY ENVIRONMENT AND WILL NOT FUNCTION PROPERLY.Click to expand...

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:


Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Opti... Read more

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MSE informs me of the presence of 3 Trojans:

Win32/Sirefef
Win32/Sirefef.AG
Win32/Sirefef.AL

MSE is quarantining these items and reports that they have been removed; however they have not. They provoke a response from MSE about once every 4 minutes (all 3 reappear simultaneously). MSE quarantines and then "removes" but the removal is not successful. I first noticed the MSE activity shortly after restarting the computer yesterday. Other items were detected at this time and appear to have been successfully removed - I think there were 2 other items - and I think their names were "FavPak" or similar and something with "adware" in its name.
The 3 Sirefef items continue to appear in MSE log every 4 minutes or so (simultaneously).
My machine is running Vista Home Premium (and that is about the extent of my knowledge).

I followed the trail from MSE to Microsoft help pages to Bleeping Computer (a well-trodden path I guess).
I am not particularly computer literate but I am able to follow complex instructions precisely.

Grateful for any assistance that you can give,

Thanks,

Phil

Answer:Sirefef, Sirefef.AG and Sirefef.AL infection

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

24 more replies
Relevance 84.46%

Howdy Bleeps,
My computer seems to be harboring a pesky application that my current security system (CA) can?t seem to get rid of (or conversely my computer is allowing entry of malware that CA can?t block). I don?t really know what is happening being that I am not too tech-savvy.
CA scans can detect the byproducts of this application, but I assume it can?t find the root of this Sirefef.EB infection itself because I keep getting virus alerts about it. For the last few weeks(?) whenever I turn on my computer, I quickly get a Virus Infection Alert from CA identifying the bad file (always located at C:\windows\system32\, but with a different .dll name).
I started getting these alerts after I made some online purchases (airline tickets, rental car, trail run registrations). Prior to this I had been experiencing some oddity where I would get frequent Window error messages saying there was a problem connecting to websites and the program (ie, the internet) would have to be closed. I found that if I did not click on the ?Send Report/Don?t Send Report? and just moved that window off screen I could still navigate around the web, so I just ignored those messages.

Apart from these constant virus alerts, the only other apparent dysfunction from this infection has been website redirects. They seemed related to Google searches (I stopped clicking on search results and started copy/pasting the website URLs), but every now and then the redirects would happen after I cl... Read more

Answer:Win32/Sirefef.EB redirect infection

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At t... Read more

23 more replies
Relevance 84.46%

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At t... Read more

Answer:win32/sirefef.ab, win64/sirefef.p and win64/sirefef.m

Hi Gringo
Thanks for your help. my firewall is down and i am lost on what to do. i have done what you asked and hope its ok.
what is this sirefef ? seems like it wants to stay.

Scan result of Farbar Recovery Scan Tool Version: 16-05-2012
Ran by SYSTEM at 16-05-2012 19:15:34
Running from F:\
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [10151968 2010-05-20] (Realtek Semiconductor)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1271168 2012-03-26] (Microsoft Corporation)
HKLM-x32\...\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [113296 2010-03-29] (NEC Electronics Corporation)
HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe [77824 2008-07-22] (AMD)
HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\... Read more

8 more replies
Relevance 83.64%

Hi. I have been having an issue for the last few days with a redirect rootkit virus. I posted a thread about it a couple of days ago and was sent here. Here is the text of my original post."Hi. I am having an issue with my computer having a Google redirect virus. It will redirect to Scour, and other websites of the sort. Sometimes I will also get an EMPTY_RESPONSE_ERR (indicating that no data was recieved from the host server) from Google Chrome (my main browser) and I have to refresh the page a number of times. Also, a occasionally get a notifacation that i have a trojan sirefef on my computer. So far after browsing the forums, I have found that it is a rootkit most likely. Also, the last few days my computer has been bluescreening while i am asleep, or locking while I'm gone, and sometimes when I'm at my computer. I have ran multiple virus scans, including essentials, MBAM, AVG etc the list goes on. So, that being said, does anyone have any suggestions on what I could do? my specs if needed: Windows 7 Ultimate, 1TB HDD 4GB RAM 2.65GHZ intel core duo, ATi Radeon HD5750 1GB GDDR5, and my main Anti-virus is AVG free."That pretty much sums up my problems in that quote above. I was also told to post a DDS log, so that is below. And, I have an MBAM log and a SecurityCheck log on my other post a can paste here if anyone needs it..DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26Run by Admin at 8:47:22 on 2011-06-29M... Read more

Answer:TrojanDropper:Win32/Sirefef.b and Redirect Virus

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

18 more replies
Relevance 83.64%

Hi. I am having an issue with my computer having a Google redirect virus. It will redirect to Scour, and other websites of the sort. Sometimes I will also get an EMPTY_RESPONSE_ERR (indicating that no data was recieved from the host server) from Google Chrome (my main browser) and I have to refresh the page a number of times. Also, a occasionally get a notifacation that i have a trojan sirefef on my computer. So far after browsing the forums, I have found that it is a rootkit most likely. Also, the last few days my computer has been bluescreening while i am asleep, or locking while I'm gone, and sometimes when I'm at my computer. I have ran multiple virus scans, including essentials, MBAM, AVG etc the list goes on. So, that being said, does anyone have any suggestions on what I could do? my specs if needed: Windows 7 Ultimate, 1TB HDD 4GB RAM 2.65GHZ intel core duo, ATi Radeon HD5750 1GB GDDR5, and my main Anti-virus is AVG free.

Answer:TrojanDropper:Win32/Sirefef.b and Redirect Virus

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.================================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

5 more replies
Relevance 83.64%

Hi,

I'm running Windows 7 (64 Bit) and according to my Ad-Aware scans, I'm infected with "virus.win32.sirefe.r (v)"

I've only tried removing the virus with Ad-Aware but I've been unsuccessful. Ad-Aware picks up lot of other viruses every time I do a full scan and can remove those, but it can't remove or even quarantine the virus.win32.sirefe.r(v)

I've also been having random Google redirects for over 2 weeks now.

Any help would be greatly appreciated.

Answer:virus.win32.sirefef.r(v) + Google redirect

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1
Run by Noronha at 6:49:53 on 2012-07-31
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5880.4216 [GMT -4:00]
.
AV: Lavasoft Ad-Aware *Disabled/Updated* {445B48C3-0FA4-6B16-8F07-6506F305D800}
SP: Lavasoft Ad-Aware *Disabled/Updated* {FF3AA927-299E-6498-B5B7-5E74888292BD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Lavasoft Ad-Aware *Disabled* {7C60C9E6-45CB-6A4E-A458-CC330DD69F7B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AMD\RAIDXp... Read more

18 more replies
Relevance 83.64%

So, I had been receiving help from a different site, when the help fell through before everything was complete and verified clean.  So I'll post the info from what I've already done, as well as the advice from the previous help.  Just today I tried to run DDS again, and it stays stuck at the "this scan should take no more than 3 minutes" screen and never completes.  The previous steps, logs and info posted below:
 
----
 
 
"The machine is running Windows XP SP3.
Symptoms are google search redirects to random other ad pages when links are clicked. When I checked the web history, I was shocked to see that it was also uploading my latest accessed .doc files. I checked the computer for an anti-virus program (it's my parent's, not mine), and there was none on there, and the firewall was disabled as well.
Before I stumbled on this site and the "5-step viruses/spyware/malware preliminary removal instructions" I had already ran MBAM a couple of times and the ESET online scan.
So I'll post the logs that I took in chronological order:
-MBAM (shows rootkit/0access that I tried to have it quarantine unsuccessfully a couple of times. it would show right back up)
-ESET (Quarantined trojans)
Then I followed the "5-step preliminary" and did the following
-Installed Avast AV
-MBAM again (now showing clean after the ESET quarantine)
-GMER
-Tried unsuccessfully to run DDS (it froze system every time, tried disabling AV and internet, tried letting it run all night ... Read more

Answer:Google redirect, rootkit/0access & sirefef

Hello jibberjive I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.I found your other topic and it is pretty old so some of the programs I am going to have you rerun.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting... Read more

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Relevance 83.64%

I installed Microsoft security essential and ran a full scan of the system. But I found out that my windows is attacked by Trojan:win64/Sirefef.W, Trojan:win64/Sirefef.M and Trojan:win32/Sirefef.AK. Microsoft security essentials was unable to remove them. The main issue that I have been facing since this incident is that windows can't update Firewall settings. the following message is displayed "Windows Firewall cant change some of your settings. Error code 0x80070424". Additionally, the antivirus program "Microsoft security essential" keeps on detecting the above mentioned malwares and asks to delete these files. Once deleted it asks for a reboot. After restart again these viruses are re-created and its been happening for the last couple of weeks.sea In order to resolve this issue I searched the internet and found http://www.bleepingcomputer.com so I posted a topic regarding this issue and I have been recieving help from one of your experts. Here's the link of this topic:http://www.bleepingcomputer.com/forums/topic455970.html/page__gopid__2721298#entry2721298Now that problem persists, I have been asked for the elevated help and to post a new topic here. I am glad to know that your team is so dedicated for our help. As I am using 64-bit version of windows so only DDS logs were created. DDS.txt logs are given below and attach.txt is been attached as well.....DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion... Read more

Answer:Infected with Trojan:win64/Sirefef.W, Trojan:win64/Sirefef.M and Trojan:win32/Sirefef.AK

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

27 more replies
Relevance 83.23%

When I try to turn Windows' firewall on/off, I get the message "Due to an unidentified problem, Windows cannot display Windows firewall settings.

The Security Service center cannot be started.

I cannot install cumulative security update for IE8.

I was getting redirected to different websites in new windows when surfing.

I recently removed AVG and installed Avast. I also recently updated JAVA and removed old JAVA stuff.

Avast keeps indicating it has blocked:

Infection - Win64:Sirefef-A[Trj]
Object [email protected]

Infection - Win32:Sirefef-AD[Rtk]
Object - [email protected]

Infection - Win32:Malware-gen
Object - [email protected]

I have scanned w/ Avast (Avast also did a boot scan), Malwarebytes, and SuperAntiSpyware, and nothing has changed except the redirect seems to have stopped.

I tried the gmer scan three times and each time it resulted in a blue screen. All I could read on the screen was uwldypow.sys.

Anyway the DDS file -

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 10.5.1
Run by JIM at 21:05:10 on 2012-06-29
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.1013.170 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:&... Read more

Answer:Infected w/ Win64:Sirefef-A[Trj], Win32:Sirefef-AD[Rtk], Win32:Malware-gen

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

30 more replies
Relevance 83.23%

found with mse and scanned with malwarebytes no help, just hoping someone can help
 
dds file logs
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 1.7.0_09
Run by Sean at 15:38:09 on 2013-08-03
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8141.5674 [GMT -7:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* 1
SP: Windows Defender *Disabled/Updated* 0
SP: Microsoft Security Essentials *Disabled/Updated*

dataLayer.push({'event':'ldfMDL','mdlLocLabel':'forums'});

jQuery(function ($) {
// Load dialog on page load
$(".modal_cbox").modal({
opacity:50,
containerCss:{
backgroundColor:"#c8c9c9",
borderColor:"#5983C3",
height:510,
padding:5,
width:830,
},
onShow: function (dialog) {
$("html,body").css("overflow","hidden");

if( /Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent) ) {
$('body').css('position','fixed');
}
},
onClose: function (dialog) {
$("html,body").css("overflow","auto");

if( /Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent) ) {
$('body').css('position','relative');
}

$.modal.close();
}
});
});
9
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k... Read more

Answer:trojan.win64/sirefef.p and trojan.win32/sirefef.ab removal help

Hello silencer626 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sa... Read more

34 more replies
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Hello! Please Help!

My antivirus started to warn me about blocking stuff a few days ago. I was using Bitdefender Total Security 2012. At first it found the threats and removed them but since this morning it started acting more weird. It wasn't able to remove them. I think it showed among others a trojan.sirefef.fy. I've changed my antivirus with Norton 360 but it didn't solve anything. I've installed Malwarebytes Anti-Malware which found another 2 trojans and rootkit.0Access. A second scan showed nothing. Norton 360 showed 2 threats and removed them. At last I ran Eset Online Scanner which now shows 7 threats. I'm really worried that my pc is compromised. I'm using Windows 7 with Firefox. Windows Update seems to be deactivated too.

Answer:trojan.sirefef.fy, Sirefef.Fd Trojan, rootkit.0Access problem

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

8 more replies
Relevance 82.82%

Hello, This thread was originally posted herehttp://www.bleepingcomputer.com/forums/topic435405.html/page__gopid__2530602#entry2530602In that thread, I posted minitoolbox and HijackThis log files. In subsequent posts, I will posts the files asked for here. In short: I am running Windows 7 64 bit. According to Microsoft Security Essentials, I have the Win32/Alureon.tk and Win64/sirefef.j Virus that redirects one's searches. When found and quarantined or removed, MSE tells me to reboot. Once I reboot, the system will not boot, a quick BSOD flashes and it goes into a system restore mode. I have tried rebooting a few times to see if any removal attempts worked, but to no avail. The system seems ok while they are suspended by MSE, but obviously I need this garbage off my machine ASAP, as it is still a threat. I disabled my CD Emulation software.I've read others who have this problem, but the "reboot and have to restore the system" problem seems new. Hence, looking for help from those more expereinced than I with this new Trojan..DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26Run by Tuff at 17:09:22 on 2011-12-30Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4095.2347 [GMT -5:00].SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\... Read more

Answer:The Alureon.tk/sirefef.j virus (google/bing redirect)

This is the attachment asked for in this forum.

I suppose Microsoft does not have a more "solid" (ie - quick) fix for this trojan yet. The need for a system restore once MSE removes the threat puzzles me.

3 more replies
Relevance 82.82%

Hello,

First post here. After searching about this Trojan for a couple of days and making little progress on it myself, I found this place with numerous people reporting the same problem. I believe I have run into the same problem, but am more "restrained" with what I am able to do.

The problem is this: I originally saw some popup come up that I mistook for Microsoft Security Essentials, and went to clean the problem. However, I question if that was a fake popup or MSE (I wish I was paying better attention now, was preoccupied) and also had a Java update. After that, the redirects began coming over and over. I updated MSE and it founded the alureon.tk and sirefef.f and sirefef.b trojans. (additionally it founded coinminer, but it seems to of cleaned that problem at least).

Here's the kicker - MSE finds these trojans, and it seems they come back every 5-16 min. The logs from MSE show the threat removed, but it's clearly not, as it returns briefly. From here, it suggests "reboot to finish removal" so I reboot. I get a brief BSOD, says system cannot boot, and I have to do a system restore, sending me back in time and back to square one. I've run TDSS and that has found nothing. Adaware found nothing, malwarebytes found a few things and removed them, but nothing pertaining to this it seems. I also have run HijackThis and cleaned a few BHO files I thought were redirect related. Those also return once MSE "refinds' the alureon.tk or s... Read more

Answer:The Alureon.tk/sirefef.j virus (google/bing redirect)

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

6 more replies
Relevance 82.82%

A friends work computer has been infected with a virus of some sort. There are no typical malware popups but I was getting browser redirects and now I can't seem to get any network connectivity at all. When I try to run ipconfig it says "An internal error occured: The request is not supported" then "Additional information: Unable to query host name". Avast antivirus is installed and will occasionally pop up dialogs that say Win32.Sirefef-PL rootkit was detected and it needs to reboot to clean it. After a lengthy scan on reboot process it just comes back and Avast finds it again. Could definitely use the talents of this forum to help me out. Thanks in advance.

If its any help, i'm having the exact same symptoms as this poster:
http://www.bleepingcomputer.com/forums/topic447556.html

LOG:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Compaq_Owner at 19:06:00 on 2012-04-02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.446.100 [GMT -7:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\... Read more

Answer:Redirect virus problem. Win32.Sirefef-P variant

Hi,Hi,you have been infected by a nasty rootkit. It is a backdoor trojan.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.If you decide to clean, then please run ComboFix and post the log in your next reply:Please download ComboFix from one of these locations:Link 2Link 3* IMPORTANT !!! Save ComboFix.exe to your DesktopTemporarily disable isable your AntiVirus and AntiSpyware applicati... Read more

28 more replies
Relevance 81.59%

I've looked through the other threads about these viruses. As I'll need a custom fix file, I won't hijack the other threads. Attached is my FRST log file, please help. Thanks!
 

Answer:Help Please - Need to remove sirefef.p and sirefef.ab

Welcome to Major Geeks!


Download this >>

View attachment fixlist.txt




Save fixlist.txt to your flash drive.

You should now have both fixlist.txt and FRST64.exe on your flash drive.
Now reboot back into the System Recovery Options as you did previously.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (See how to attach)

Now boot into normal Windows and make sure you tell me how things are working now!
 

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I am working on a system that reports having the sirefef.R and sirefef.AH trojan. I have removed the drive and scanned it with another computer with several different AV removal software programs until it reported the drive was clean. Once I put the drive back into the computer and booted, I get the same trojans reported and the computer keeps rebooting.

I ran FRST.exe and below are the results. Please Help!!

[edit] Inline log attached.[/edit]

 

Answer:sirefef.R and sirefef.AH Removal Help

Welcome to Major Geeks!

Please see number 5 in the below link.

Forum Rules and Guidelines

We require all logs to be attachments. Also please don't use such a small font. We read tons of messages and logs per day and our eyes take a beating.





luv2golf67 said:





I have removed the drive and scanned it with another computer with several different AV removal software programs until it reported the drive was clean.Click to expand...

The were all incorrect.

We need to get some additional information inorder to work up a proper fix as we need to replace at least one system file. Also make sure that all scans are run on the drive having the problem ( i.e., do not put the drive into another PC to run any scans unless requested. ).

Please run MGtools as requested in the below and attach the C:\MGlogs.zip file we need.

Using MGtools

 

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I have an HP laptop with this nasty little bug. Since it reboots every 60 seconds or so it is a pain to fix. The FRST file is attached. Any help is appreciated!

Wammer
 

Answer:Help with removal of sirefef.r/sirefef.ah

Search.txt attached also.
 

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Thanks for the quick reply...I went thru the list of items to do but the machine has become unstable and I have unplugged it from the web and am using a laptop to communicate. I have run the FRST64 and have the FRST log. Will that be enough to begin or do I need the DDS log as well. My MSE has identified the sirefef.AB and sireshef.P infection.

I am using Win 7 64 Pro

The computer in question will not allow the firewall to be reengaged it comes up with error code 0x80070424

Thanks
Russ

Answer:sirefef.AB and sirefef.P infection

Hello, I have also have run DDS and have the Defogger log as well...

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I have a laptop with Windows 7 Ultimate 32 bit. MSE reports both Sirefef.AH and Sirefef.R. I have tried to remove them using both MSE and MalwareBytes with no success. The computer reboots before DDS or GMER can run. What should I do next?

Answer:Sirefef.AH and Sirefef.R infection

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Hello. I've been reading up on the forums of a lot of cases of this sirefef virus floating about and of course I happened to get it. I'm running Windows 7 64 bit. I read the initial instructions and ran the Farbar Recovery Scan tool and have gotten my initial FRST.txt file and was hoping someone could take a look and help me get a fix txt to get rid of it. I'll just copy and paste the file and attach it incase someone wants to pull it of to look closer. Thanks!
 

Answer:Sirefef.AB and Sirefef.P removal help

Not sure if I made a mistake or not when posting, I figured I would wake up today to atleast one response. Let me know please everyone.
 

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Hello!

Recently I discovered Microsoft Security Essentials and Windows Defender had been disabled on my computer (Windows 7 64-bit) and I couldn't turn them back on. Running Malwarebytes revealed an infection of Rootkit.0Access. MBAM couldn't remove it, but I tried running TDSSKiller and it was able to remove the infected files.

After restarting, I ran TDSSKiller again and it came up clean. Then I ran Malwarebytes again and now it was reporting the presence of two trojans, Win64/Sirefef.Y and Win64/Sirefef.B. Malwarebytes couldn't remove the trojans, and at this point I checked Microsoft Security Essentials and noticed it still wouldn't turn back on. I uninstalled MSE, downloaded a fresh copy, and reinstalled it. At this point it started to work correctly, found the trojans and tried to remove them... and then of course I found myself constantly restarting the way it seems many people with this malware have been

Any advice would be appreciated. I haven't been able to run the utilities asked for in the Malware Removal Guide, change settings, etc. due to the way the computer keeps restarting. (I see it's being asked that people disable Daemon Tools, which I do have installed and can't get to right now, argh.) Please note I have a second clean laptop available that I can make use of and I can burn DVDs, but I have no flash drives available.

Thank you very much!
 

Answer:Sirefef.Y and Sirefef.B on Win7 64-bit

Welcome to MajorGeeks, datenshi

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Options menu you will get the following options:





Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...


Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your fla... Read more

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My Windows 7 (32bit) machine is infected with both Sirefef-A(trj) and Sirefef-AO(rtk). I've attached my FRST logs. Any help is greatly appreciated.
 

Answer:Sirefef-A and Sirefef-AO Virus

Welcome to Major Geeks!

You did not run FRST properly!!!!! It must be run from the system recovery environment. You need to run those scans again but this time from the system recovery environment.

Notice the below error message that was in your log



ATTENTION:=====> THE TOOL IS NOT RUN FROM RECOVERY ENVIRONMENT AND WILL NOT FUNTION PROPERLY.Click to expand...

The below explains the process.

Please do the below so that we can boot to System Recovery Options to run a scan.

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options from the Advanced Boot Options:

Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

On the System Recovery Options menu you will get the following options:



Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command PromptClick to expand...


Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Com... Read more

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Sorry for another post on this but from my reading, the solution is computer specific.

I have the same problem as others, Microsoft antivirus finds the Sirefef files, removes and has me reboot only to find the files have returned.

I appreciate any help you can give me.

I believe the files needed are attached.

Joe
 

Answer:Another Sirefef.AB and Sirefef.P Post

I ran new version of combofix and computer seems to be clean.

I've attached combfix.log

Thanks:cool
 

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Hello. I am davidad. I posted a new topic in the "Am I infected" Forum today under topic 451519. I was directed to access a "Guide for use before using Malware Removal Tools under topic 34773 by "Broni", starting with Step 6 of the Guide. Also, I believe I have a similar if not identical problem that a user named MarkP had..in topic450849, in which Broni helped and in a later topic 451285 in which Gringo helped.

I have an XP that got infected with Sirefef.ac and Sirefef.ah. Once in a while, I got a redirect though haven't gotten it in a while, probably cause MSE is removing them. I know I have the these sirefefs cause I see the MSE history which I will also listed an abstract at the end. I've read these items are very severe and regular anti-virus or malware software can't remove them permanently. So, I need your help!

I already had MSE and Malwarebytes Anti-malware. MSE actively scans and does a daily full scan while I have to run MBAM manually every few days. MSE detects the Sirefef.ac and ah every day and then removes them (I got this about 5 days ago. I can't get rid of these and really need your help. I've tried running many software items, including ESET, Kapersky's TDSS Killer, HitManPro, ccleaner, etc to no avail.

Also, in general my machine is slow sometimes loading web pages, sometimes MBAM or a web page shows in task manager as not responding and then eventually it starts functionning. So, my computer seems s... Read more

Answer:XP infected w Sirefef.ah & Sirefef.ac need help pls

Hello davidad and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are upd... Read more

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Somehow this got picked up on one of the office computers!
Did a lot of digging & tried several 'fixes', none of which has worked.
First off, the shutting down feature of this keeps me from getting very far with any of the fixes.
I've tried going to a command prompt & running shutdown -a, but I either get a response that a shutdown isn't in progress or one already is & it can't be stopped.

Kaspersky Rescue disk, seemed to find something on first scan, but didn't fix it & any scan since shows nothing.
Running Malwarebytes from the Hiren's CD doesn't find it (the message that it can't be run from mini XP was confusing...)

MS Security Essentials picks up on them, but of course, the computer shuts down before anything can be done.

At this point, I am almost ready to format & re-install, but figured I'd try my luck here & am open to suggestions!

Answer:Sirefef.R & Sirefef.AH infection...

Welcome texan767, Appears we will need a deeper look. Please go here....Preparation Guide ,do steps 6-9.Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If GMER won't run (it may not on a 64 bit system) skip it and move on.Let me know if that went well.

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Hello,

Thank you in advance to anyone who can help me. I just got rid of the Security Shield virus and am now encountering a critical problem boot loop after seeing Sirefef.AB and Sirefef.P inside Microsoft Security Essentials.

I am able to navigate the web, however my computer only runs for a minute or 2 before the critical error pops up and have a minute until the automatic reboot.

Please, if anyone can help, I would really appreciate it.

Thanks,

Geoff

Answer:Infected with Sirefef.AB and Sirefef.P

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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Hello,

It looks like I've picked up a nasty case of the Sirefefs!
I'm running a Vista x64 desktop machine and first noticed something was wrong at the weekend when my MSE suddenly stopped working - the icon turned red and showed an 'X'. I tried to restart it but kept getting an error saying somthing like it "wasn't installed on the system". Then I noticed when surfing on Google Chrome that it wouldn't allow me to log in to Facebook / Twitter etc and it would direct to a page saying that these sites had a "weak algorithm". After that I started getting re-directs on my IE and Firefox browsers too. So I decide to do a system restore which has been my saving grace on other occasions but I find to my horror that there are no restore points saved. I managed to get HSE re-installed and working and noticed that it was quarantining 'Sirefef.AC' and 'Sirefef.AH'. I ran MBAM and it found and took care of some stuff but everytime I boot up it comes back. I'm getting a general slow down in internet performace with the redirects as well as some random blue screens and crashes - I can't see what the blue screens say because it's so quick to crash. HSE is still blocking and quarantining things every now and then and I'm really limiting what I do on this PC until I get this thing licked.
I was going to just reformat and start over but a bit of Googling on another PC led me to this forum for help and maybe a slim... Read more

Answer:Infected with Sirefef.AC / Sirefef.AH

Hello RChappo , Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.1.I would go ahead and do a backup. Better to have an infected back up then none at all if something happens. 2.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If T... Read more

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Hi,

Am i able to get some guidance or help regarding the above Malware please?? My PC is restarting itself every few minutes and none of my usual tools are removing these files.

I am running Win7 professional x32

Please find attached the frst.txt and search.txt files as per other threads on this malware.

Thanks in advance.
 

Answer:Help removing Sirefef.R & Sirefef.AH

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

Save fixlist.txt to your flash drive.
You should now have both fixlist.txt and FRST.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.

-------------------------------

You must now follow these procedures please. READ & RUN ME FIRST. Malware Removal Guide
 

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I have been infected with these Trojans and my computer restarts after 60 seconds regardless of user or safe mode. Mbam does not detect it, but Microsoft security essentials does. Could I get some help on how to not have an expensive paperweight?Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

Answer:bleeping sirefef.ab and sirefef.p

Restart the PCPress F8 on bootupSelect REPAIR YOUR COMPUTERClick on REPAIROn the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptCan you get to this screen?If yesSelect System restoreIf you have restore point before you installed microsoft security essentials restore it or if you have restore point before you were infected would be fine

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A friend contacted me with some suspicious activity on their computer. It was a fake antivirus "Live Security Platinum". The computer is a Toshiba Satellite A215 laptop running Windows Vista 32 bit SP2. I ran Malwarebytes and removed a bunch of stuff that at the time I didn't take any real notice of other than to notice trojan appeared in the list a couple of times. After I did that and restarted the "Live Security Platinum" behavior did stop. However, shortly after the reboot Microsoft Security Essentials notified me that there were 2 potential threats 'Sirefef.R' and 'Sirefef.AH' I have attached a screen shot of the message.
 ScreenShot001.jpg   114.64KB
  1 downloads

I went ahead and tried to remove the two file but soon got a message that there was a problem and that I would be logged off. Sure enough the computer shut down. When I restarted the same message appeared in Microsoft Security Essentials. I am concerned about the constant message on these two files (a quick google search tells me they are bad news) and the fact that Malwayrebytes will no longer complete a scan but crashes instead. I know when I am over my head. I could really use some help.

Here is the dds.txt file:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Dennis at 14:09:09 on 2012-07-25
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.1917.868 [GMT -5:00]
.
AV: Microsoft Sec... Read more

Answer:Sirefef.R and Sirefef.AH infections?????

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

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I have a laptop with Windows 7 Ultimate 32 bit. MSE reports both Sirefef.AH and Sirefef.R. The laptop reboots every minute. I have tried to remove them using both MSE and MalwareBytes with no success. The computer reboots before DDS or GMER can run. What should I do next. I have both an FRST log and TDSKiller log. I could not get DDS to complete prior to reboot.

FRST log

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 05-08-2012 01
Ran by SYSTEM at 06-08-2012 22:09:57
Running from G:\
Windows 7 Ultimate (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1049896 2008-04-24] (Synaptics, Inc.)
HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]
HKLM\...\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe [1261568 2007-11-19] ()
HKLM\...\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup [3387392 2007-11-26] (Leader Technologies)
HKLM\...\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe" [147456 2008-10-08] (CyberLink Corp.)
HKLM\...\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade De... Read more

Answer:Sirefef.AH and Sirefef.R infection

TDSKiller log
17:30:54.0696 1852 TDSS rootkit removing tool 2.7.48.0 Jul 24 2012 13:16:32
17:30:54.0727 1852 ============================================================
17:30:54.0727 1852 Current date / time: 2012/08/06 17:30:54.0727
17:30:54.0727 1852 SystemInfo:
17:30:54.0727 1852
17:30:54.0727 1852 OS Version: 6.1.7601 ServicePack: 1.0
17:30:54.0727 1852 Product type: Workstation
17:30:54.0727 1852 ComputerName: BAINE-ACER
17:30:54.0727 1852 UserName: Boyce
17:30:54.0727 1852 Windows directory: C:\Windows
17:30:54.0727 1852 System windows directory: C:\Windows
17:30:54.0727 1852 Processor architecture: Intel x86
17:30:54.0727 1852 Number of processors: 2
17:30:54.0727 1852 Page size: 0x1000
17:30:54.0727 1852 Boot type: Safe boot
17:30:54.0727 1852 ============================================================
17:30:56.0007 1852 Drive \Device\Harddisk0\DR0 - Size: 0x3A38B2E000 (232.89 Gb), SectorSize: 0x200, Cylinders: 0x76C1, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000050
17:30:56.0007 1852 Drive \Device\Harddisk1\DR1 - Size: 0x7AF00000 (1.92 Gb), SectorSize: 0x200, Cylinders: 0xFA, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'W'
17:30:56.0007 1852 ============================================================
17:30:56.0007 1852 \Device\Harddisk0\DR0:
17:30:56.0007 1852 MBR partitions:
17:30:56.0007 1852 \Device\Harddisk0\DR0\Partition0: MBR, Typ... Read more

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Hello. I've been reading up on the forums of a lot of cases of this sirefef virus floating about and of course I happened to get it. I'm running Windows 7 64 bit. I read the initial instructions and ran the Farbar Recovery Scan tool and have gotten my initial FRST.txt file and was hoping someone could take a look and help me get a fix txt to get rid of it. Thanks!

Scan result of Farbar Recovery Scan Tool Version: 10-07-01
Ran by SYSTEM at 10-07-01 1:00:
Running from F:\
Windows 7 Professional Service Pack 1 (X6) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [171168 01-0-6] (Microsoft Corporation)
HKLM-x\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [5696 01-01-18] (Sun Microsystems, Inc.)
HKLM-x\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [871 01-01-0] (Adobe Systems Incorporated)
HKLM-x\...\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun [6166 01-0-05] (Advanced Micro Devices, Inc.)
HKLM-x\...\Run: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcodin... Read more

Answer:Sirefef.AB and Sirefef.P help needed

If any needs anymore info to help me out on this please let me know. I am completely stuck until I get any kind of feedback.

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So these two things keep popping up, I've tried almost every other antivirus and malware removal, even tried deleting it from (C:\Windows\assembly\GAC_32\Desktop.ini and C:\Windows\assembly\GAC_64\Desktop.ini) using hiren. I don't seem to have any "issues" it just I would remove it and then after a couple of hours it'll show up again on MSE. MBAM doesn't detect anything anymore and so does every other scanner. Help?Hijack ThisLogfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:37:38 AM, on 6/2/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Realtek\LanOptimizer\LanOptimizer.exe
C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Mionix\NAOS 5000 Laser Gaming Mouse\NAOS_Monitor.EXE
C:\Program Files (x86)\MSI Afterburner\Bundle\OSDServer\RTSS.exe
C:\Users\Byron\AppData\Loca... Read more

Answer:Sirefef.AB and Sirefef.P Removal

Hi,Please do the following:Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".Copy/paste the text inside the Codebox below into notepad:Here's how to do that:Click Start > Run type Notepad click OK.This will open an empty notepad file:Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')http://www.bleepingcomputer.com/forums/topic455612.html

Collect::
c:\windows\system32\drivers\gifgohrw.sys
c:\windows\system32\drivers\mjknrfuj.sys
c:\windows\system32\drivers\dciifivj.sys
c:\windows\system32\drivers\quribcyz.sys

DirLook::
c:\programdata\~0

FCopy::
c:\windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe | c:\windows\system32\services.exe

Driver::
crqwrzkr

ClearJavaCache::
Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')Save this file to your desktop, Save this as "CFScript"Here's how to do that:1.Click File;2.Click Save As... Change the directory to your desktop;3.Change the Save as type to "All Files&qu... Read more

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Relevance 81.59%

Hey! Out of nowhere an install window appeared showing some kind of "Security Shield". As soon as I noticed that, I tried to run MSE to no avail, as it had been corrupted. The Firewall was disabled as well and I couldn't re-enable it. I was able to install MSE again, so I ran that and Malwarebytes. Both detected Sirefef.AK and Sirefef.G, they supposedly removed it but it's still there, because if I run the scans again it still shows up. Here are my logs.
Thanks for the help!
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.1.0
Run by Koala at 17:41:08 on 2012-05-24
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.56.3082.18.2814.811 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\... Read more

Answer:Can't remove Sirefef.AK and Sirefef.G

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

32 more replies
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Hello,
I just found this forum while searching for a solution for this problem and saw the amazing help you provide to people, so I registered and hoping that someone will be able to help me.

I run windows 7 professional x64 and use MSE and the built in windows firewall. I noticed a couple of days ago that the MSE realtime protection was disabled and I couldn't enable it. After that I noticed that the Windows Firewall and Windows Defender was disabled too and I couldn't enable them, just got a 0x80070424 error message.

I uninstalled and reinstalled MSE and it found Trojan:Win32/Sirefef.AB and Trojan:Win64/Sirefef.P infections. When I want it to remove them it tells me the computer needs to restart and forces a restart in 1 min. After restart it just starts over again. So I manually disabled the realtime protection to not have the restarts 1 min after windows starts.

I also tried Malwarebytes Antimalware and it too finds rootkits/trojans and wants to restart the computer to get rid of them but they show up again after the restart.

I've uninstalled Daemon Tools Lite and pasting the logs from DDS and from MBAM.

My sincerest thanks for any help,
Fredrik

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.3.1
Run by Fredrik at 14:58:08 on 2012-08-13
Microsoft Windows 7 Professional 6.1.7601.1.1252.46.1033.18.4094.2516 [GMT 2:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F34... Read more

Answer:Sirefef.AB and Sirefef.P infection, please help

Please run the followingRefer to the ComboFix User's Guide Download ComboFix from the following location:

Link

* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here
Double click on ComboFix.exe & follow the prompts.Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

---------------------------------------------------------------------------------------------
Ensure your AntiVirus and AntiSpyware applications are re-enabled.

---------------------------------------------------------------------------------------------NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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Relevance 81.59%

I went ahead and scanned with the FarBar Recovery Scan Tool. Attached is the result.
 

Answer:Removing Sirefef.AB and Sirefef.P

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

Save fixlist.txt to your flash drive.
You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.

-------------------------

Now run FRST again, no fix, just a scan and attach the log.

Now follow these procedures please. READ & RUN ME FIRST. Malware Removal Guide
 

1 more replies
Relevance 81.59%

Hello, I hope you can help me with this virus/malware or what it is

My computer has been infected with the viruses "Sirefef.R & Sirefef.AH", and Microsoft Security Essentials has been reinstalled duo to it not working after the infection (It did'nt help though). Every the i restart my computer, it results in this warning that the computer will shut down in a minute, and it does.

Answer:Sirefef.R & Sirefef.AH removal

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

28 more replies
Relevance 81.59%

Hello,

I am having a problem that sounds very similar to what is described in http://forums.majorgeeks.com/showthread.php?p=1748408.

Shortly after starting Windows, I see a warning that Window will restart in 1 minute and then the machine reboots.

The reboot also happens in safe mode.

MSE finds Sirefef.Y and Sirefef.B but system always reboots before it's able to remove them. Have not been able to run Malwarebytes due to the rebooting in safe mode.

Thanks in advance!
 

Answer:Sirefef.Y and Sirefef.B on Win7 64-bit

You on Win7 or Vista?
If so run this:

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:


Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Options menu you will get the following options:





Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...


Select Command Prompt
In the command window typ... Read more

6 more replies
Relevance 81.59%

Hello all!

I'm a new member needing assistance with this nasty sirefef virus. Since this computer reboots after one minute of logging in I ran the FRST.exe tool like instructed by CatByte in the forum topic463661. Since the resolution is going to be specific to each computer, I have not turned the computer back on since these scans were performed.

I have included the results of the two scans below. Thank you in advance for help me with this infection!

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 10-08-2012
Ran by SYSTEM at 13-08-2012 12:55:23
Running from E:\
Windows Vista ™ Business (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [118784 2006-10-20] (CyberLink Corp.)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [931200 2012-03-26] (Microsoft Corporation)
HKLM\...\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray [462920 2012-07-03] (Malwarebytes Corporation)
HKU\ronna.HEADQUARTERS\...\Run: [OutlookMessenger] "C:\Users\ronna.HEADQUARTERS\Desktop\OutlookMessenger.exe" /m [3121152 2006-01-21] (... Read more

Answer:Infected with Sirefef.AH and Sirefef.R

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

23 more replies
Relevance 81.59%

Today I noticed that my computer has been infected with the sirefef.b and sirefef.y viruses. I currently have McAfee and today I installed microsoft security essentials and thats when it stated that they were there. The only way i could stop my computer from restarting every minute and try to find a way to fix this was to uninstall MSE. Can you help me remove these viruses?

Answer:How do I remove sirefef.b and sirefef.y?

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

48 more replies
Relevance 79.95%

Hello everyone, sry if i make another post about this facking virus but as i saw around it sems to be different for everyone (the removing process)

here i am, from italy, praying for someone to help me to remove this facking bleep, the situation atm it's that on intervals of 3 minutes Microsfot Security Essentials find on my pc this 2 files

Tojan:Win32/Sirefef.AB
Tojan:Win64/Sirefef.P
and i don't know what to do.. anyone that it's able to help me ?

EDIT: i'm running Windows 7 ultimate edition 64 bit service pack 1

Answer:Trojan:Win32/Sirefef.AB + Trojan:Win64/Sirefef.P NEED HELP PLEASE!

anyone that can help me ? that thing it's stealing all my passwords!

4 more replies
Relevance 79.95%

I seemed to have picked this up last night. So far all I've done is when my anti-virus detects it, I've been moving it to anti-virus chest. When I ran the full scan though, it said it doesn't detect anything. Any help would be greatly appreciated.
 
 
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 1.6.0_30
Run by Toni at 7:09:16 on 2013-09-10
Microsoft Windows 7 Starter   6.1.7600.0.1252.63.1033.18.2048.392 [GMT -5:00]
.
AV: avast! antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\IObit\Advanced SystemCare 6\ASCService.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\Lexmark S300-S400 Series\ezprint.exe
C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe
C:\Program Files\Common Files\Spigot\Search Sett... Read more

Answer:Win32:Sirefef-BTT [Trj], Win64:Sirefef-A [Trj], Win32:Malware-gen

Good evening.  Download TDSSKiller.zip from Kaspersky from here and save it to your Desktop. You will then need to extract the file(s) from the zipped folder. To do this: Right-click on the zipped folder and from the menu that appears, click on Extract All...In the Extraction Wizard window that opens, click on Extract and the contents should appear in a new window. Please close all open programs as this may result in a reboot being necessary.Double click TDSSKiller.exe to begin.Click Change parameters and check the two boxes under Additional Options and then click OK.Click Start scan and allow the tool to do just that.One the scan has completed, if the tool has identified anything allow it to carry out it's default action(s) - you'll need to click Continue where appropriate.Finally, if it prompts you to reboot your machine, please click Reboot Now and ensure that your machine does so.The log that the tool creates will be located at the root of you hard drive as C:\TDSSKiller.Version_Date_Time_log.txt. - i'd like a copy of the contents in your next reply.Please check that you get the one with the right date and time.   

19 more replies
Relevance 79.95%

Hi,
I'm stuck with Microsoft Security Essentials detecting two trojans upon startup:

Trojan:Win32/Sirefef.AB
Trojan:Win64/Sirefef.P

Located in:
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini

I ran everything on the READ & RUN ME (except RootRepeal as I got Windows 7 Professional x64).

I hope I have attached all needed logs.

P.S. I'm pretty sure that the KMService.exe in the MBAM log is a false positive (It's MSOffice activator).
 

Answer:Trojan:Win32/Sirefef.AB + Trojan:Win64/Sirefef.P

Also this:
 

20 more replies
Relevance 79.95%

following instructions from my previous posting. at first the tools seemed to clear the search engine redirection, but GMER still shows a problem. Tech decided to send me to this forum, and I started again with step 6 on the guide. DDS worked well. Tried to run GMER with the new instructions, and it stops after about 40 min. Attempts to sneak the GMER through with a scrambled name failed. So I ran it for 25 min and stopped the scan and that is what I am posting.If it runs long enough the virus apparently stops the scan and I have a gray screen and have to turn off the laptop and turn it back on and try again. I ran CD emulation disable, and it said "finished" but I can't tell if I had anything to disable, since I got no further instruction from that program. Laptop seems to be working well with no redirection but tech thinks the virus is still present.

DDS

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by MARK at 22:46:15 on 2012-04-23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2118 [GMT -4:00]
.
AV: AVG Anti-Virus Free *Disabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\... Read more

Answer:win32/sirefef.ac and win32/sirefef.ah redirecting trojans?

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. Please do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send ... Read more

15 more replies
Relevance 79.95%

Hi there i kept getting a virus that AVG couldn't remove, which AVG wouldn't stop popping up about, so i tried a different anti virus software MSE, which seemed to have i would believe half fixed the problem as symptoms from the virus before like redirected webpages etc MSE managed to stop however MSE is having trouble dealing with Trojan:Win64/sirefef.M and Trojan:Win32/sirefef.AK, now i saw a topic posted about the win32 1 which suggested to using combofix, which this site stats do not use unless asked too, so i wanted to do things by the book (or you guys about the problem) i have used combofix before on the same machine to remove another virus before a while ago (maybe a year ago?). a Step by step method of removing the virus' and what the virus' actually do so i know how bad it is for future reference. Thank you.Using an AZUS ROG laptop with windows 7.Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

Answer:Trojan:Win64/sirefef.M and Trojan:Win32/sirefef.AK

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

15 more replies
Relevance 79.95%

Hello everyone, sry if i make another post about this virus but as i saw around it sems to be different for everyone (the removing process)

here i am, from italy, praying for someone to help me to remove this, the situation atm it's that on intervals of 3 minutes Microsfot Security Essentials find on my pc this 2 files

Tojan:Win32/Sirefef.AB
Tojan:Win64/Sirefef.P
and i don't know what to do.. anyone that it's able to help me ?

EDIT: i'm running Windows 7 ultimate edition 64 bit service pack 1
 

Answer:Trojan:Win32/Sirefef.AB + Trojan:Win64/Sirefef.P NEED HELP PLEASE!

anyone that can help me ? that thing it's stealing all my passwords!
 

2 more replies
Relevance 79.95%

Hi guys,

I'm running Windows 7 64bit OS. I recently found that Microsoft Security Essentials wasn't running and I had to reinstall it. Once I did it found these trojans.
I did a bit of research and read some other posts but it looks like there is a detailed and unique fix for each person.

I think I have done everything in the READ AND RUN ME thread, and I hope I have attached all the correct logs as requested.

The only problems I had were with MGTools. I got the following errors:
"The ordinal 1108 could not be located in the dynamic link library WSOCK32.dll"
and
"Application has generated an exception that could not be handled.

Process id=0xac8 (2760), Thread id=0xce4 (3300)"

Thanks for your time.

Cheers
 

Answer:Trojan: Win32/Sirefef.AB and Trojan: Win64/Sirefef.P

Rescan with HitmanPro.
Choose to Delete these files if they are detected:

C:\$Recycle.Bin\S-1-5-18\$f6a6e0a66969d09ba37420a38f97ea5e\n
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini

Ignore all other detections.
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:

[RUN][BLACKLIST DLL] HKLM\[...]\Run : THXCfg64 (C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64) -> FOUND
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-360523327-522932163-1323501305-1000\$f6a6e0a66969d09ba37420a38f97ea5e\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$f6a6e0a66969d09ba37420a38f97ea5e\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : ... Read more

11 more replies
Relevance 79.95%

Hi, I'm from Portugal and I'm getting frustrated because I can't remove this virus.

Microsoft Security Essentials is finding 2 files I can't remove when I reboot the computer. When I reboot, MSE continues to find those files.

I'm running Windows 7 Home Premium Edition 64 bit service pack 1.

Please help me!

Answer:Trojan:Win32/Sirefef.AB and Trojan:Win64/Sirefef.P

Help me, please. I don't know what to do.

60 more replies
Relevance 78.31%

Good day Sir

I am currently using AVG anti-virus. I discovered yesterday that my pc was infected with the above when a pop up appeared from AVG Resident Shield Alert.
Filename : c:\WINDOWS\System32\services.exe
Threat warning: Trojan horse patched_c.LZI detected when open

I searched online & followed to thsi forum. I ran esetscan & found this:
C:\Downloads\Software\apex-video-converter-free.exe multiple threats
C:\WINDOWS\Installer\{9081a400-93a1-c7e5-1756-88339bbd685a}\U\[email protected] Win64/Agent.BA trojan
C:\WINDOWS\Installer\{9081a400-93a1-c7e5-1756-88339bbd685a}\U\[email protected] Win64/Sirefef.AE trojan
C:\WINDOWS\Installer\{9081a400-93a1-c7e5-1756-88339bbd685a}\U\[email protected] a variant of Win32/Sirefef.FD trojan
Operating memory a variant of Win32/Sirefef.EZ trojan
I would appreciatte whatever help in overcoming this threat.

Thank you & looking forward to your advice.
D

Answer:Win64/Agent.BA trojan, Win32/Sirefef.FD trojan & Sirefef.AE trojan

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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My PC is infected by the sirefef.R and AH trojan. Thanks to you guys I have already found some information and already run the Farbar Recovery Scan.Below and also attached you will find the results from the scan and search.txt.Could you please tell me on how to proceed from here?Thanks,Bjorn1.) FRST.txtScan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 20-06-2012 01Ran by SYSTEM at 25-06-2012 01:44:23Running from J:\Windows 7 Home Premium (X86) OS Language: Dutch Standard The current controlset is ControlSet001========================== Registry (Whitelisted) =============HKLM\...\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [835584 2007-03-10] (Synaptics, Inc.)HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]HKLM\...\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [620152 2006-10-22] (Adobe Systems Inc.)HKLM\...\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin [611712 2012-01-21] (Adobe Systems Incorporated)HKLM\...\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon [767312 2009-09-04] (CANON INC.)HKLM\...\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [178712 2008-04-15] (... Read more

Answer:Nasty Win32/sirefef.R and Win32/sirefef.AH

Hi,Please run the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
SubSystems: [Windows] ==> ZeroAccess
HKLM\...\Run: [] [x]
HKLM\...\Run: [Regedit32] C:\Windows\system32\regedit.exe [x]
HKU\Bjorn\...\Run: [0i763f66bz] C:\Users\Bjorn\0i763f66bz.exe [42496 2012-06-23] (FaceVsion)
0 ece2981047436e29; C:\Windows\System32\Drivers\ece2981047436e29.sys [66488 2012-06-24] ()
2012-06-24 11:48 - 2012-06-24 11:48 - 00066488 ____A C:\Windows\System32\Drivers\ece2981047436e29.sys
2012-06-23 17:04 - 2012-06-23 17:04 - 00042496 ____A (FaceVsion) C:\Users\Bjorn\0i763f66bz.exe
2012-06-07 22:16 - 2012-06-24 22:32 - 00000000 ____D C:\Users\Bjorn\AppData\Local\831B70AA-4223-46DB-A9E4-D27C6CB4247D.aplzod
2012-05-15 16:33 - 2012-04-23 10:08 - 00000000 ____D C:\Users\Bjorn\AppData\Roaming\Belastingdienst
C:\Windows\Installer\{a4b8fb52-11e7-86e9-8511-b8c2b6b19ecb}
C:\Users\Bjorn\AppData\Local\{a4b8fb52-11e7-86e9-8511-b8c2b6b19ecb}
replace: C:\Windows\win... Read more

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Microsoft essentials found the AH first and shortly after that the AC popped up also. It is a redirect trojan. Says it is cleared, and then comes back. running malaware now to see if it will clear it. thanks for your help again.

Answer:win32/sirefef.ac and win32/sirefef.ah please help clear it

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

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I use Windows 7 Home Premium 64-bit with Service Pack 1

My antivirus program, ESET Smart Security 5, notified me of the following infection:
7/2/2012 6:24:16 PM Real-time file system protection file C:\Windows\system32\services.exe Win64/Patched.B.Gen trojan unable to clean NT AUTHORITY\SYSTEM Event occurred on a new file created by the application: C:\Users\Owner\AppData\Local\Temp\341615390.exe.

As you can see, it was unable to clean the infection. This notification pops up roughly every 15 minutes. When I tell ESET to delete the infected file, it says there was an error when deleting. Also, ESET notified me of the three following infections, and the second two keep returning after deletion:

7/2/2012 6:24:36 PM Real-time file system protection file C:\Windows\Installer\{4d64a181-5ab7-f857-5530-4aa187755236}\n Win64/Sirefef.W trojan cleaned by deleting - quarantined NT AUTHORITY\SYSTEM Event occurred on a new file created by the application: C:\Users\Owner\AppData\Local\Temp\341615390.exe.

7/2/2012 6:24:36 PM Real-time file system protection file C:\Windows\Installer\{4d64a181-5ab7-f857-5530-4aa187755236}\U\[email protected] Win64/Sirefef.T trojan cleaned by deleting - quarantined NT AUTHORITY\SYSTEM Event occurred during an attempt to access the file by the application: C:\Windows\System32\services.exe.

7/2/2012 6:24:36 PM Re... Read more

Answer:Win64/Patched.B.Gen trojan, Sirefef.AL trojan, and Sirefef.T trojan

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. Please do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you... Read more

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