Computer Support Forum

Thermal Event Shutdown? HiJack this Logs

Question: Thermal Event Shutdown? HiJack this Logs

OK so for the last week or so my pc has been cshutting off at random times and then on reboot indicating that there had been a thermal event. The fan on the CPU is working and the computer often shutdown immediately following start up (before there would be any chance for it to get too hot) I have run Advanced Systemcare free SInc I got it along with AVG Free. When I started noticing problems I also downloaded Ad-Aware and MalWareBytes. All systems run clean, but performance still sucks. Today I get the Thermal event Shutdown message again and when I look at thr event log it shows that my memeory was reduced on Oct 14th. I decide to try to go back to a restore point, and coincedientally the last restore point is Oct 14th. I run system restore, and the restore application comes back and tells me that it can't restore the computer to that day.

There is too much coincidence to make me think that nothing is happening, but I'm not PC savvy enough to figure out on my own. PLease help. Hi Jack this logs below
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:18:42 AM, on 11/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files\IObit\Advanced SystemCare 4\PMonitor.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
C:\Program Files\PdaNet for Android\PdaNetPC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\IObit\IObit Malware Fighter\IMF.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFUpdater.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

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Preferred Solution: Thermal Event Shutdown? HiJack this Logs

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Answer: Thermal Event Shutdown? HiJack this Logs

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
Please do this even if you have previously posted logs for us.If you were unable to produce the logs originally please try once more.If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system. If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.Thank you for your patience, and again sorry for the delay.*************************************************** We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE We also need a new log from the GMER anti-rootkit Scanner. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Please first disable any CD emulation programs using the steps found in this topic: Why we request you disable CD Emulation when receiving Malware Removal Advice Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here: How to create a GMER logAs I am just a silly little program running on the servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

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I boot system. I sign in.....system shuts down all by itself. When I re-boot it tells me it failed to to "Thermal Event" and tells to be F1 to continues.

What is "Thermal Event"?

Answer:Thermal Event Shutdown


It basically means that your system overheated and shut itself down so as not to damage any components.
Reasons for this range from dust on the heatsink or a fan not spinning to heatsink not being seated correctly.

What is the make/specifications of the system and roughly how old is it?

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System : Dimension 3000 Hello, i'm having a problem with my Mother's computer. It is shutting down (completely powering off) and will not come back on for several hours, sometimes days. When it does power back on, before booting into windows, i get an error message that reads: Alert! Previous shutdown due to thermal event. I do not know what the problem is, both the case fan and power supply fan work properly and i have removed all of the dust from inside the case, including from the cpu heatsink. The case is not missing any expansion slot covers either. When i check the logs in the bios nothing is showing up at all. The computer is out of warranty and i'm stuck on what to do? thanks.

Answer:Alert! Previous shutdown due to thermal event

Have you checked, that the front panel air intake is clean?
Open the case and check that both the processor and chipset heatsinks are still firmly attached to the motherboard.

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Hello, my dell precision t3500 started showing symptoms of bad Heatsink since december 2015.  It has been restarting several times and showing "Previous shutdown due to thermal event.".  In the first few weeks it used to shutdown like twice a week. Currently i get a lot of shutdowns. I can't use my computer for 3 hours, it shuts down at least once every single hour. 
What i've done so far....(My solutions)
I rubbed off the heat sink compound between the processor and heatsink and applied new heatsink compound. This didn't help.  The computer was still shutting down due to thermal events.
I read on a forum where someone was having a shutdown problem just like me and a dell expert advised him to upgrade to the latest bios. I was running the latest bios at the instant when my computer started shutting down due to cpu excessive temperature. I tried downgrading the bios from A17 to A14, now the computer would stay for 3-5 hours without shutting down. Downgrading didn't help either.  I know that the old bios had a greater temperature threshold and that's the reason for the computer staying longer before detecting a excessive cpu temperature than in the A17 bios version. Ok, so processor upgrade/downgrade didn't help either.
i wen't out to a computer store and bought a new Heatsink for my dell precision t3500, i removed the old HeatSink and replaced it with the new one. The computer booted just fine, stayed up for 3 hour... Read more

Answer:Dell Precision T3500 Shutdown due to thermal event

What's the actual full error when the thermal event occurs?  Usually there are multiple temp sensors on a machine - does error say which one is causing thermal event?
I'd see what all temps actually are and monitor them.  What does HWMonitor or HWiNFO (Sensors window) say temps are when system is idle and under load? 
What CPU are you using?  Thermal shutdown threshold within a CPU is often around 100C, which usually is pretty hard to hit for a desktop (as opposed to a laptop). 
What heatsink compound are you using?  Is it making good contact but thinly applied?  You can check this by removing the heatsink - compound should be pressed out and thin enough to "see through it' evenly across surface.  A thick application has poor thermal properties because thermal compounds are much poorer conductors of heat (~8 W/mK) than copper (~400 W/mK) or aluminum (~200 W/mK).
I'd also check for dust/blockage on case air intakes and fans (including the PSU fan) - this can cause poor heat removal from the case and resulting heat buildup.

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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS

Can someone help me before I call Dell because it is the client machine!

Thank you

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Check for excessive dust and proper fan operation. Sounds like it is overheating and shutting down.

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My pc is Dell Optiplex gx270
That's the message from appearing BIOS when I start the computer ...
Alert! Previous shutdown due to thermal event.....
I then have a choice between F1 and F2
F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
F2: Press F2 tp run the set up utility-- > It goes to BIOS

Can someone help me Please!

Thank you

Answer:Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Try clearing the event log. Instructions from a Dell support forum:

Start the system.
Press 'F2' to enter System Setup.
Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
Highlight 'Clear System Event Log' and press the 'Enter' key.
Press the 'Esc' key twice to restart.

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I have been encountering slow shutdown times on my desktop recently. I looked in the event logs to try and find some clue but they were not that helpful to the less than technically minded

I had a lot of the above that were listed both as information and warning

2: also W32time came up several time as both info and warning

3: NetBT came up several times - with
"the name MSHOME could not be registered on the interface with IP address xxx, the machine with the ip address yyy did not allow the name to be claimed by this machine.

The only hardware I have installed recently is a Belkin wireless card (whose problems I have posted elsewhere ) This may have something to do with it but I am not sure. Briefly my setup is a wireless laptop (no problems) and a wired desktop (which has been re-configured to run on wireless)

I am running Windows XP pro with SP2 on an AMD system with 2 gigs ram

I have run several virus checks and I run spybot regularly, I have a belkin router to connect through to my blueyonder broadband.

Any advice?

Answer:XP very slow shutdown - event logs

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About 2 days ago, my computer started randomly turning off and on. I would enter my password and it would load windows and run fine. As of yesterday it shut itself down and after I entered my password, it would give me that message. I would choose "Run Windows normally" and it would go to the screen with the Windows logo with the loading bar underneath of it. The loading bar doesn't have the scrolling green light though, and it just sits there. Any help is greatly appreciated.

Answer:"Alert! Previous shutdown due to thermal event!"

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Link to the thread/problem

Quick Preview of the problem/link

Hi, my computer keeps freezing when I shut it down, specifically at the screen where it displays "Saving Your Settings"

The error report from this are as follows
Event ID : 1524

Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
I searched for solutions to this and one of the common ones were downloading and using UPH Clean. I have version 1.6 and enabled the logs for it. I check the logs and it starts up successfully at every start up but sometimes when I shut down, my computer still freezes at "Saving Your Settings" (forcing me to use the reset button or hold down the power button)

I have the most recent logs from UPH clean
Event ID: 1501

The following handles opened in user profile hive ADMIN-9F1868CAD\Administrator (S-1-5-21-1606980848-2111687655-725345543-500) are preventing the profile from unloading:

System (4)
HKCU\Software\Microsoft\MSNMessenger\PerPassportSettings\1956250368 (0x50)

svchost.exe (1640)
HKCU (0x37c)
call stack data collection not enabled for this process
What are these logs telling me and what should I do?


Quick update, my second log
Even ID: 1501

The following handles opened in user profile hive ADMIN-9F1868CAD\Administrator (S-1-5-21-1606980848-2111687655... Read more

Answer:Computer Freezes During Shutdown (Someone asked that I post my Hijack this logs here)

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My Product Name is HP Pavilion g6 2301 ax Notebook PC Operating System : Windows 8 64-bitProcessor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz Promblem is since from 2 months my pc is making Shutdown Automatically and the immediatelywhen i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally. so i willing to have a better solution for solving this Problem by further problems.and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?what to do by escaping or to solve this problem. waiting for your Communication

Answer:Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED...

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.

Troubleshooting an Overheating and Auto Shutdown Issue

Reducing Heat Inside the PC to Prevent Overheating:


If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

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I was running 3DMark06 and got a BSOD code 124. After that every time I boot Event Viewer logs Error Codes ID 3012 and 3011. Attached are screenshots of both.

I googled this and found two different threads where someone suggested to rebuild the performance counters. Both responses were basically the same, below is one. Neither of the OP's came back and said if this worked for them.

Re: LoadPerf 3011, 3012
I had the same problem with LoadPerf and here is what I found out:
All performance counter names and explain text are maintained in string tables managed by the performance counter subsystem (Perflib).

The current contents of the performance counter string tables are corrupted and cannot be displayed. To correct the problem, rebuild the string tables.

User Action
To rebuild the string tables, on the computer that displayed the message, at the command prompt, type Lodctr /r
The contents of the string tables are automatically rebuilt.

I hope this helps

Since this was from 2008 (XP?) and the other response was for Vista I wanted to see if the guru's at SevenForums thought that this was okay before I did this.

Here are the screenshoots of my two errors.

Answer:After BSOD Event Viewer Logs Event ID 3012 and 3011 every time I boot

Rebuilding the string tables as outlined in my first post fixed the problem.

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After too many unexplained problems, I decided to reinstall Windows 8.1 Pro x64, and migrate off of SBS 2011 Standard. In addition to the primary workstation that can't read any event logs, I built five Server 2012 R2 servers (Hyper-V host, Active Directory
VM, Exchange 2013 VM, SQL Server 2014 VM, and WSUS VM).

I was diagnosing why my workstation's Outlook cannot reach the local Exchange Server.   I tried to look at the event logs, and found the
Event Viewer cannot open the event log or custom view.  Verify that Event Log service is running (it is) or the query is too long (whatever that indicates).  The request is not supported (50)
Looking at the directory of the event logs folder.  It appears that most logs are empty, which is understandable since it's a rebuilt installation.  I found a small number of Applications and Services Logs and it appears nothing was logged since
six days ago on 4/4/2016.   On support forums, I found many have this exact problem on Win 7, Win 8, and Win 10.  Of the solutions posted none of them would even execute on my Win 8.1 Pro x64 machine.  I tried clearing the event logs (WEVTUTIL
CL logfilename) and am told Failed to clear log .... The request is not supported. 
It's very difficult to diagnose why Outlook 2013 cannot reach Exchange 2013, even if Outlook is installed on the Exchange server machine (just as a test).  The web-based Outlook owa, ecp, ... all work fine. ... Read more

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I have a Gateway E-4100. Seems to shut down due to a thermal event. The fan does not work. Replaced the original with a refurb. Still does not work. Cleaned up the old paste and added some new. No luck. Aybody have any other ideas?

Answer:Thermal Event - no fan

Can you elaborate some on this? Does the new fan not work, or does the computer not boot with the new fan installed and spinning?

I am lazy tonight, is that a laptop or a desktop? Can you get into the BIOS?

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Question: Thermal Event

I'm not sure I'm posting in the right place but I have a Dell Optiplex GX270 and last night it just randomly shut itself down, when i switched it back on it came straight up with this message:

Alert! Previous shutdown due to thermal event
Alert! Previous fan failure
Strike the F1 key to continue, F2 to run the setup utility

It seems the longer I leave the machine off, the longer I can get on without it shutting down, so I left it a couple of hours which gave me enough time to get on and shut it down properly and then left it overnight, when i switched on this morning it had the same message without the first line, and hopefully I have neough time to post this before it goes off again.

I'm baffled, totally. What should I do?

Many thanks in advance for any help offered....

Answer:Thermal Event

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Question: Thermal event!

I have a Dell Windows XP which has crashed, when I switch it on it says previous shutdown due to thermal event! It then says strike F1 to retry boot, F2 for set up utility but neither works when I press them.

Answer:Thermal event!

What's the model name and model number of that Dell?

What's the 7-character "service tag" number on the sticker?


My guess at this point is an overheating issue.

When this occurs, the computer shuts down to prevent further damage.


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Question: Thermal event

My dell keeps on shutting off , It just goes off no warning , Then once i boot it back up , I get the computer has been recently shutdown due to a thermal event , Press f1 to continue f2 to enter setup.. I checked the fans thinking the CPU wasent getting any air , And they are all working fine... any help here i would love!

Answer:Thermal event

With no model # we are just guessing, but I would say that the fan has failed at some point and the CPU got overheated. You may either remove and reseat the CMOS battery or reset the NVRAM, but I would change that fan out pronto!

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Question: Thermal event

I have had for the first time today, my PC shutdown due to a thermal event. I eventually got it booted, hence I could post this thread! I have done a bit of looking around and all I see are things about overheating and fans not working. My landlord had arranged for new windows to be fitted today and -Murphy's law - it was -3 today! Could the thermal event due to the PC like me getting darn cold and just needing to warm up? Please say yes, I can't afford a new motherboard and all the paraphanalia that will go with it - like graphics cards etc. I have an old Pc - it's a Dell Dimension 4600 so I suppose it could be old age!:cry

Answer:Thermal event

Apparently your computer made the hall of shame for the 10 worst computers

the thermal event could be caused by, the power supply going, the CPU overheating because the thermal compound has dried up or one of the fans cut out.

Take the side off the computer so you can observe and hear. When the computer stops, it might give an indication a few seconds before - see if you notice any fans not spinning. If you can't catch what is happening, then it is a trial and error process to figure out what is causing the shut down.

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Question: Thermal Event

I have been battling a strange problem with my PC. It shut down one day and upon restart stated that it was caused by a thermal event. I pulled it apart and found the heatsink dusty but not horrible. I cleaned everything up and still had the same problem. Before changing the processor, an Intel SL6S5 3.06Ghz P4, I bought a new heatsink and a bigger fan and installed it. It worked for about a week and then quit again. I decided to change the processor, it worked a few days and then quit yet again. I then bought an identical motherboard with another processor and installed that. It worked for about 3 weeks and now it quit again, always giving me the thermal error! I am baffled! I apologize for the long intro but here is my real question. My PC is using SCSI Raid and I am not having much luck finding an upgrade motherboard that supports SCSI Raid. Can I pop a motherboard in there that has SATA Raid and make my hard drives work? I really need the stuff that is on those hard drives!! Sorry for the book I wrote, I hope someone can help!Frustrated

Answer:Thermal Event

are you applying thermal compound every time you replace/remove the CPU heatsink?

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Question: thermal event

i turned my dell computer on and it say thermal event so it goes to were i can only push f1 to start in safe mood, safe mood networking and also start up normally and i tried all of them but it shuts my computer back off, so i took the fan and heat sink off and replaced the cement glue under the heat sink and the computer does the same thing were i cant get on at all! what do u recommend next!

Answer:thermal event

hopefully that was heat sink paste and not glue.usually you don't get a thermal event just turning on the pc. Could be a bad sensor or some other related hardware failure.You may need to send the unit to dell to get repaired.

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My computer has started running REALLY hot (thermal event shutdowns) when trying to watch Flash videos. It seems others have been experiencing issues with the latest Flash being a resource hog as well. I posted in the malware forums and I think we can rule that out. I tried I8kfan (temps get 80+ C with flash videos running and fan on max, my processor has a 100 C T-junction) and it has helped considerably, but I would rather get to the root of the problem. Other than the heat issue, my computer has acted normal. The fan seems OK, so I'm afraid it could be a capacitor or a thermal paste issue. I can't get into that with my laptop, I afraid. Not sure what's going on, but I would definitely appreciate some help.

Answer:Thermal event shutdowns...


Are these Flash videos ones that are downloaded onto your PC or are they being viewed in a browser window?

Could you also give us some info on your Windows version and Service Pack as well as are all your drivers and Flash, Java Runtime etc versions upto date?

I would if you are using IE, try Firefox and load the Firefox version of Flash HERE and try the videos again.

As another thought, when playing the videos, disable your antivirus software first and see if that helps, you can also use Process Monitor to see whats using CPU % up when the videos are playing as this may help narrow down the offending app.

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ello, 2 days ago i was on and then suddenly my computer shutdown on its own. when i tried to boot it back up it said "shut down due to thermal event." i tried waiting for a couple of hours to see if it would work. but it keeps shutting down in a couple of minutes. my computer is about 3.5 years old running on a Dell using windows xp home edition. Does anyone know whats happening? thanks.

Answer:"shut Down Due To Thermal Event."

Well..."thermal" implies overheating, I believe.First thing I would do...check the temperature in the BIOS after one of these shutdowns.Second the case, clean away all dust/debris...ensure that all fans are turning properly when the system is on.If it still overheats, I would consider replacing fans/heatsink on the CPU and adding fans for additional ventilation.

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My wifes computer is periodically shutting down due to a Windows XP thermal event. Besides checking the fan for failure, vent clogging, etc. is there something else I should investigate?

Answer:Windows XP thermal event

Open the case blow out all fans with a can of compressed air, especially the heat sync. Start the computer and make sure all fans are spinning. Look at the label for the Power Supply Unit (PSU) and report the Make, Model# and Wattage. Boot into Setup (Bios) to PC Health or some such. And report the Temperatures, and +12V line for the PSU You may need to re-apply thermal paste between the Heat Sync and the processor

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Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.

Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.

88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

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My Intel based system automatically shuts down because of overheating. The thing is I don't know what else to do, so I need some help. Here is my system:
Mobo = Intel D915PCM
Processor = Intel 550 3.40 GHz HT 800 MHz FSB L1 1024K LGA775
RAM = Kingston 1GB DDR2 HyberX Ram
Video = Nvida 6600
Sound = Creative Live 24
Hard Drive = 160GB SATA Western Digital
Case = Antec 640B TAC
Fans= 3 fans full speed, 1 in front, 1 in bact, 1 directed toward processor mounted to the TAC. I choose Antec fans with the highest air flow specs, and it's not working.

Upon boot up without doing anything temp is around 170-180F. After a few minutes it gets to 195F and shuts down. Even if I don't open any software it heats up and shuts down.

When I try to reboot I hear beep-beep, beep-beep, and the system shuts off again.

The only thing I can think of doing is to add another fan as my case has four. The open one is located under the TAC.

I'm past frustrated and don't know what else to do except convert to AMD!

Answer:Thermal Event System Shuts Down

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Hi everybody!

I have an Emachines t3958. It has an Intel Celeron D 340. When I turn on the system, it says that the computer was previously shut down due to a thermal event. I have changed the CPU fan with a new one( even when te old one was working well) and cleaned up all of the connectors from the Power Supply, CPU fan and motherboard and every time I turn on the comp again it displays the same message and shuts down on its own. I have checked the PS fan and it is working perfectly as well. It also has an extra fan, so I am SURE it does not have anything to do with overheating.
I can not get into the BIOS either because it shuts down before it even gets there.
Any idea what coul be the problem?

Thanks for any help yo can give me!

Answer:emachines t3958 Thermal Event

Try clearing the cmos.

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Log Name:      SystemSource:        Microsoft-Windows-Kernel-PowerDate:          6/18/2016 4:00:05 PMEvent ID:      88Task Category: (85)Level:         ErrorKeywords:      (32)User:          SYSTEMComputer:      Umaish-TabletDescription:The system was hibernated due to a critical thermal event.Hibernate Time = ?2016?-?06?-?18T11:00:05.753907500Z            ACPI Thermal Zone = Display Board Sensor            _HOT = 3312KEvent Xml:<Event xmlns="">  <System>    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />    <EventID>88</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>85</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000020</Keywords>    <TimeCreated SystemTime="2016-06-18T11:00:05.759215000Z" />    <EventRecordID>1281</EventRe... Read more

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My desktop is a Dell Dimension 4600c and lately I couldn't start it. The orange light on the power button is blinking and nothing happens when I press it. And at times when it would power on, I get a 'previous shutdown due to thermal event' message until recently it wouldn't start anymore.

Most of the times it wouldn't start is probably because of the air conditioner. The air blows directly to the computer and it gets real cold. So last time when it won't start I had to use a hairdryer to heat it up or put it out in the sun. But that doesn't seem to work anymore.

So my question is, is something wrong with the fan or the power supply?


1) I don't know if this is the place to post this
2) I really don't take care of my computer so let's forget about that.
3) Your suggestions and comments are greatly appreciated.
4) my location is Malaysia and the average room temperature is 30 degrees celcius

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Event Log Explorer
A tool to help Manage, Analyze and Report Windows Event Logs
For Windows NT/2000/XP/2003 operating systems​
This is a simple, "starter" guide to help use this tool. (Note this tool will only work on Windows NT/2000/XP/2003. It will not work with Windows Vista.) Download and run Event Log Explorer.

One time initialization

Click Tree->Show Tree
Click File->New Workspace
Click File->Save Workspace As (and save your workspace file anywhere you choose)
Example: To Filter / View / Export Recent Error and Warning Log Events

Open an Event Log
>> (e.g Typically, you only need look at the System Log (for System event records) and the Application Log (for Application related events)
Filter the events you want to see (for this example we filter to only see Non-Information events that occured in the last 7 days)
>> Click View->Filter.
>> Uncheck Information. Towards the bottom of the filter window, look for ?Display event for the last? enter 7 days. Click OK
Click File->Export Log to save a copy of the events for later viewing or sending to others
>> Check: Text file, All events, Event Description
>> Uncheck Export Event Data
>> Check Close dialog when done
Click Export and save as a txt file on your Desktop
Help Troubleshooting an Event

Double click an event to see the "Event Description" (which provides more detail about the event)
Click Event ID Database button for an web page a... Read more

Answer:"Event Log Explorer" tool helps manage/analyze/report on your Windows Event Logs

I use the subscription to It has been greatly helpful. I don't have this analyser but am a big believer in using the Event Viewer. I'll add a description I have written up which will help in determining the Events: This may be useful in addition to the Event Analyzer.

One thing I have not been able to do is keep the filters set with the software in the OS.

Find the Error(s)in the Event Viewer that correspond to the crash/freeze/error message/blue screen, etc.:

Description of the Event Viewer:

Unfortunately, many Windows XP users aren't aware of the Event Viewer, what it is, where it is, how it can help with a problem:
The Event Viewer has logs for everything that happens on the computer. There are three sets of logs: System, Applications and Security. By opening the first two to display the Events, you can look for Errors that correspond to the time of the problem- in your case, the crash.

There are three types of Events in the System and Apps logs:
1. Information (white circle w/blue i): this is just basic documentation of the normal working of the System or Apps.
2. Warnings (yellow triangle w/black exclamation mark) noting some problem at that moment. Warnings usually resolve on their own. If they do not, they become>>>
3. Errors (red circle w/white X- they document something that didn't work or isn't happening as it should. Each Errors has three parts: an ID#, a Source and a Description. By doing a right clic... Read more

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Help!!!  My VGN-FZ21Z doesn't start up after thermal event (guessing).. When I press the power button nothing happens (even the power led isn't activating)..  I hope and think that it is not a broken mobo (I had an Acer laptop that had a broken motherboard but the backlogjt and the fan did work on that one).. Please respond soon!!

Answer:Sony VAIO VGN-FZ21Z not starting up after thermal event

If you have a multimeter, Id check to make sure the laptop power supply is putting out power. If the power supply has power at the jack then remove the laptop battery and try to power it with wall power and no battery installed. If it still doesnt work then its either a damaged power jack or main board is dead. *Voltage output measured at power supply should be close to that of which its rated for such as a 19VDC power supply at 18.5VDC etc. If its only 6 volts output then its too low to charge and power it for example.This laptop is a core 2 duo and isnt worth investing much money into it beyond a power supply replacement if the power supply is bad or battery of battery is bricking the laptops ability to boot. A main boards cost would likely be upwards of $50 if you do it yourself. A computer shop + parts if a main board you would be paying the cost of a cheap low end laptop new to fix this old one.

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Help!!!  My VGN-FZ21Z doesn't start up after thermal event (guessing).. When I press the power button nothing happens (even the power led isn't activating)..  I hope and think that it is not a broken mobo (I had an Acer laptop that had a broken motherboard but the backlogjt and the fan did work on that one).. Please respond soon!!

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I've been researching Event ID 89 Kenrel-Power ACPI Thermal Zone, which a lot of forums are linking with sleep issues.  To me this reads like a CPU thermal event triggering a protective shutdown.  I'm curious what connects this event with
sleep issues.
I would also like to verify that the _PSV is a measurement in Kelvin at the CPU.  Does anybody know that for sure?

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2013-01-21T11:16:06.857
Event ID: 89
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
Computer: Jacob-Y470
ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.
_PSV = 400K
_TC1 = 2
_TC2 = 5
_TSP = 1000ms
_AC0 = 343K
_AC1 = 328K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 400K
_HOT = 400K
_PSL - see event data.

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the item below keeps appeating in the event logthe driver referred to below IS the most current in the HP driversi have uninstalled and reinstalled driver with NO change in error loggingAny advice? Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10605.221) TYPE: ERRORDPTF Build Version:  8.1.10605.221DPTF Build Date:  Oct 23 2015 12:24:15Source File:  ..\..\..\Sources\Manager\WIDomainPowerControlCapabilityChanged.cpp @ line 63Executing Function:  WIDomainPowerControlCapabilityChanged::executeMessage:  Unhandled exception caught during execution of work itemFramework Event:  DomainPowerControlCapabilityChanged [19]Participant:  TCPU [1]Policy:  Passive Policy 2 [2]Exception Function:  Policy::executeDomainPowerControlCapabilityChangedException Text: Could not find client in directory. log name: applicationsource: DPTFevent ID: 256level: error

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Greetings Gents

? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -


nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)


One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 -->

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 -->

You need device driver updates. Alienware Support sends me to Dell Support -

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs

If BSODs persist after driver updates, run the Driver Verifier -->

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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Question: Thermal Shutdown

Hy Everyone!I hope all of you people are fine and doing well..My problem is When i Start my computer Everything working fine except laptop Screen ..When I shut down and restart same problem happen again and again after few attemps a Note appear"Themal Shutdown Occur and Sysem temperature is 90 D Now its working Normaly Press Enter To continue" Then Its Work normaly While working sometime its mouse stop working and when i move it start Zome out then I have to restart my computer to solve this problem..How can i Solve these problem Plzz help me ...Thank YouSystem Properties are given belowProcessor:: Intel Core(TM)I3-2370M CPU @ 2.40 GH 2.4 GHRam:: 4 GBSystem Type:: 32 Bit Operating SystemKind Regard:Rana Shakeel 

Answer:Thermal Shutdown

Please restore Bios Settings to System Defaults". By pressing F10 and reseting the bios settings, unchecking the "Keep Fan On" menu option then that turned off my fans off mostly.and also we need to try updating the bios, please help me out with the product # of the unit please.RegardsSATISHP4 Click " Thumb's up " icon if the question is answered/resolved.

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Question: Thermal Shutdown

My PC runs flawless for approx 30 mins +/- a few adn them shuts off completely. It wont start backup until you wait approx 30-60 minutes. Does this sound like an overheating power supply or some other component???

Answer:Thermal Shutdown

Could be CPU, heatsink could be full of dust/fluff, heatsink fan could be breaking down, if you haven't done any housekeeping on your PC lately you might want to look there first...

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Question: thermal shutdown

Is it at all possible to revive a desktop when it displays the "thermal shutdown" error? This happens at startup so I cannot use the computer at all. I tried pressing F8 and went through it but really didn't know what to check for and thats as far as I got. P4 Windows XP Pro 512 Mb RAM 80 Gb HD. Please help ... many thanks.

Answer:thermal shutdown

Thermal shutdown usually means that some system component knows that it is getting too hot and shuts down before heat damage can occur. Open up your computer (Make sure you are grounded) and get as much dust out of the fans/heatsinks as you can. Leave it open, make sure there are no pets around or anything that could fall in, start it up, make your way into the BIOS, go to the "System Health" screen, and write down the temperatures that you see (and what they match up with). Post them here.

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Question: Thermal Shutdown

computer shut down due to thermal something or other, both fans are working properly and it has been blown dust free. Pages are once again opening slowly or freezing, flavalee has helped in the past: HJT, MBAM, %temp%, C:\Windows\temp, and computer was fine once again, Now it is back again, ie, slow and freezing and then yesterday the shut down due to the thermal thing.
I have 2 HD's Disk C 19.0GB Total Used 13.6 Free 5.37
F 37.2GB Total Used 21.5 Free 15.7
Windows XP Pro Version 2002 SP 3
what would happen if I were to swap out Master to Slave and vice versa? I guess I'm trying to determne if C Disk HD is going bad or not or is this just a really bad idea on conjured up? Thanks for your help,Tim

Answer:Thermal Shutdown

If your not comfortable around the inside of a computer here's the answer.

Take your computer to a repair guy, have him remove the heat sink and fan from the main processor, clean out the dust that has collected in the processor side of the heat sink, you can't remove this dust topically, it's embedded deep in the heat sink. You also have to replace the silicone heat transfer paste between the heat sink and the processor or you'll cremate the processor.

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I experienced thermal shutdown, twice!!Within 5-10 minutes of starting Duke Nukem Forever Demo, I had W520 shutdown and in both cases I had laptop sitting on TARGUS external dual cooling fan.  The second time I had Lenovo Turbo Boost+ ENABLED while laptop was placed on external cooling fan. Anyone brave enough to try Duke Nukem Forever? It will fry your system up before you can grill 2 slices of bread in your toaster owen. What kind of genius would put CPU and GPU right next to each other and connect to a single fan? On Mac Book Pro, the GPU is located on far right side and CPU is located on far left side.

Thinkpad W520, 2720QM, Crucial SSD M4

Answer:W520 Thermal Shutdown!!!

Shall I list the other "engineering" choices that define this crew?  They starting to turn into an impressive list.

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i plugged in a faulty flash drive in the usb and the computer shut off right away.The system is the Micro Tower Hp-dc5000 2.8 gig Process.
Win-xp Pro Sp3 32bits
i tried several things including the blow dry heat trick,well at some point i got the system to power up the 2 fans and that's when i got a red power button blinking 3 times pause and then again 3 times.I checked the the code at HP support and that indicates THERMAL PROCESSOR SHUTDOWN,i have tested the power supply on another board and it works fine. need a solution pls.

Answer:thermal processor shutdown

i know this might be stating the obvious..but have you taken the flash drive out of the usb slot then restarted?

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Hi, I need real help for my Laptop,I have HP ENVY M4 laptop having thermal shutdown isue started from last month,It seems cooling fan is not working,I did not hear any sound from fan.When I searched HP support suggested to update Bios version to SP29750,But I could not able to download it,Can you please suggest me how to solve this problem.Is anyone having this SP29750 Bios update problem?How to resolve this Thermal shutdown 90E on my computer? THank youVenu

Answer:HP ENVY M4 Thermal shutdown

Hi @Venu354,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer over heating. I will be glad to help you. Please look at the following documents.Fan is Noisy and Spins Constantly, PC is Warmer than NormalSystem Fan (90b) error message on startup if these document do not help, please use the following and create a case for your issueand contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Screen says. Thermal shutdown occurred.The system has detected that your notebook pc was put into hibernation or shutdown to avoid overheating. The system is now operating normally. Overheating may occur if the cooling vents are blocked or the operating temperature exceeds the specifications. The notebook should return to normal operation once the situation is resolved. System temp (90D).Notebook model: Hp Beats Special Edition

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Suffered a thermal shutdown while browsing. I waited about one hour for my HP laptop to cool down. Signed in and after about 10-20 seconds the screen froze. Hours later the same problem.
What should I do?

Answer:Thermal Shutdown while browsing

Blow thru the vents with a bottle of compressed air as you can find in Home Depot. There may be a lot of grime blocking the airflow.

If that does not help, you will have to check the CPU cooling system. Your case is pretty extreme so something might be on the blink.

Also, if the laptop is vented to the bottom (and not to the side), make sure that nothing blocks the vents - e.g. a pillow on the couch.

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Hey Ive had this laptop for two years and didnt have this problem a long time ago but ive had this problem for almost a year now the computer shutsdown every 10 minutes and displays a message saying thermal shutdown  and i have to wait about 10 mins before turning it back on and i cant doanything onthe laptop withut it turning off , i aready cleaned it it was never dirty, i put thermal paste on the processor many times, messed aroundd with the power management andput the processing power down to the lowest but still no luck can anyone help me plasse this **bleep** is frustrating 

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thermal shutdown occurd message starting time

Answer:over hitting thermal shutdown occ

Hi @ajeet-kumar,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer over heating. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Here is a general document to Reducing Heat Inside the Laptop to Prevent Overheating. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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I am using HP 431 and everytime i am using media players like VLC or  KM player, my laptop cudnt support the processes running and it goes to hibernation state stating " your battery experienced an issue, window is goint to hibernation". I tried using a different battery but still its of no use. Moreover when i am running these kind of applications they are using up a lot of memory space which isnt normal during its normal use.Please tell me what to do? Its causing me a serious problem.

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Hi I need help , my frind he bought HP laptop probook 6750d , second hand , the laptop boot for 20 seconde , and then give error message  and shutdown Thermal shutdown occurred.The system has detected that your notebook pc was put into hibernation or shutdown to avoid overheating. The system is now operating normally. Overheating may occur if the cooling vents are blocked or the operating temperature exceeds the specifications. The notebook should return to normal operation once the situation is resolved. System temp (90D). I had cleand the fan and change ther heat sink paste with the new paste , but no suscses to start up the laptop .  any Idea to reset the thermal counter ? or any seolution .see the attachment photo  Thanks 

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It has been 2 months since i m infected now. Everytime i start my comp, the coolwwsearch pops back up no matter how manytime i delete it with spybot. Also, its alway those 2 items that i cant delete unless i restart. Can someone help me plz??? It wasted me a lotta time. I really appreciate it.

Answer:coolwwwsearch driving me insane, hijack this logs + spybot logs

Hi Teph

Welcome to TSG!

I have split your post off into your own thread. In the future if you have a Question/Problem please start a "New Thread". It get's too confusing trying to address two different people's problem in the same thread and you may get overlooked.

Please continue here in this new thread.
Please do this. Click here to download Hijack This. Click on the Hijackthis.exe.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.

*Note: When you download Hijack This Do Not download it to a temp folder or to the desktop. Create a permanent folder somewhere like in My Documents and name it Hijack This and put it in that folder.

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I can't get rid of it, everytime I restart my computer and run spybot, there it is, laughing at me. Also, 1) my homepage is constantly reset to: res://mshp.dll/index.html, which seems to download the "mshp.dll" to my WINNT file 2) my ability to change IE's internet options is disabled and 3) my add/remove software program will not appear when I try to access it. I'm at the end of my rope. If anyone can help me out, it would be much appreciated.
I'm currently using windows 2000, with a recently updated IE 6.0.2800.1106

Spybot log before "problems fixed" :

Avenue A, Inc.: Tracking cookie or cookie of tracking site (File, nothing done)
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt

Commission Junction: Tracking cookie or cookie of tracking site (File, nothing done)
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt

CoolWWWSearch.008k: Browser helper object (Registry key, nothing done)
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{FD9BC004-8331-4457-B830-4759FF704C22}

CoolWWWSearch.008k: Browser helper object (Registry key, nothing done)
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{587DBF2D-9145-4c9e-92C2-1F953DA73773}

CoolWWWSearch.008k: Class (Registry key, nothing done)

CoolWWWSearch.008k: Class (Registry key, nothing done)
HKEY_CLASSES_... Read more

Answer:coolwwwsearch driving me insane, hijack this logs + spybot logs

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Well just recently. I was sitting there letting aim run. I went to use the bathroom and my pc was off. I was like huh. So I left it off that night I didn't need to get on. Well when I did turn it on, it brought up this error/alert.

Alert! Your computer has shutdown due to a thermal error.
Press F1 to continue or F2 for system setup.

Well I didn't quite understand what was going on. I pressed F2 checked everything out and I was fine. Well then a little after that maybe I think it was the next day it did it again. Well I then pressed F1 and now it happens while I am sitting here. In order to get my pc to turn on this morning alone I went to that screen 6 times. So I cracked open the machine, and cleaned it all out. Thinking maybe my fan wasn't spinning enough. Nothing was wrong. VERY little dust so I don't quite understand. Anyone have any suggestions. Because this is scarring me. I am kinda starting to believe it maybe my battery. I had to change it once already because it dies really easy.

Please help!!!


Answer:Alert! PC shutdown due to Thermal Error?????

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Hi all,I am running an Intel Atom motherboard E74516-001. It is one of the early 64 bit dual-core Atoms with low power consumption, and no fan required - just has a large heatsink.Today, after a couple of years of running fine, it just decided it is not going to boot. I was able to get into BIOS a couple of times and the hardware monitor says it is running at about 33 degrees Celcius, which to me does not seem to be hot enough to be triggering a shutdown, but when I try to boot Windows it always shuts down within a few seconds with an error saying that the thermal protection has been tripped. Now it won't even stay on long enough to get into BIOS before shutting down.Is there any hope for this motherboard, or is it to the recycle bin for this one?Thanks!

Answer:Thermal Shutdown with normal temperature

No. Rather that junk it - ruin it!I mean that if you are going to toss it, take a chance and try to  fix it. Locate the thermal shutdown sensor and replace it with something.But if the sensor is in the CPU, you can't fix it.What did you use for thermal compound? If you used toothpaste,iIt has to be replaced every three years.

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my laptop was always having a thermal shutdown and having difficult to boot the screen i need help as fast as you can

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It has been just a week after getting my new laptop it has stated to thermal shutdown the base becomes too hot to touch i logged the cpu temperatures it reaches 100c but gpu is cool below 60c . this shut down happens when i play games even very light games i face this problem . i had done a clean install of windows 8.1 and i updated all my drivers and bios from the lenovo site. Please help its frustrating its a new laptop.  
Moderator comment: Please refrain from bumping your thread(s) / post(s) more frequently than 3 days. Doing so, unfairly, pushes other members' threads downwards. Bumping post(s) removed.


Go to Solution.

Answer:Lenovo Y50 thermal shutdown even if i use cooling pad

Hi Zany,
Welcome to Lenovo forums.
As per the query we understood that you are facing issue with system overheating in your Lenovo Y50 laptop.
Try to enable the turbo boost in energy manager and check for the issue.
Try to clean the ventilators if possible.
Hope this helps. Do post back if issue persists!
Best regards,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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when i browsing in plugged in mood  Randomly occurs Thermal Shutdown.I never faced any problem like that in on battery .NB:all driver +BIOS updated. allready applied power paln settings like sleep after settings or related. form cmd i allready tried powercfg- h off . but it remain same.please help -- 

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iam a SFX artist if i put any render in maya it will render but suddenly system shutdowns Plz Help me with this problum

Answer:Thermal Trip Error system shutdown

This is not an XP operating system problem. Go here for help:

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Found my T3500 had shut down. On start-up, got thermal shutdown warning. Once I logged into Windows 7, fan started running at max RPMs and soon shut itself down again.
Opened the case, cleaned the fan grates (there was a moderate amount of lint).
Left the case open, started up again, fan at max, but CPU temp app indicates normal (under 50C) temps. Does not shutdown, but did lock up eventually.
Started up again with fan disconnected. CPU temps normal, but locked up fairly quickly.
Seems like it's whatever is controlling the fans, not actual overheating. OTOH, still locking up with fans disconnected. Any suggestions? Thanks!

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Dear sir,My laptop HP 430 has started producing beep sound while switching ON from 3 days....Earlier it was having a problem of thermal shutdown.Laptop used to get heated.My laptop is not in warranty.Please feel free to tell the the service charge for the repairment of my laptop.What is the problem with my laptop?Suggest me the solution for it.In my laptop I having many important data's.

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Question: Event Logs

Attached is two event log files, one is the system events "EVENT LOG.csv, the other is application events "APPLICATION LOG.csv.
Can you please tell me what happend, or what could have happend to this pc on the 7 October 2008 at 7 in the morning. The time and date reset after that, or it was changed by someone and i need to find out if it was the pc or someone.
thank you

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Question: Event Logs

Been snooping through event logs because my pc randomly freezes.I have the asus striker II extreme moboIntel Core2 Quad Q9400 Well Im getting stupid kernel errors. I want them fixed. Running windows 7 Ultimate with all updates.Log Name: SystemSource: Microsoft-Windows-Kernel-Processor-PowerDate: 9/23/2010 10:50:48 PMEvent ID: 35Task Category: (2)Level: ErrorKeywords: User: SYSTEMComputer: Vaine-PCDescription:Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event Xml:<Event xmlns=""> <System> <Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" /> <EventID>35</EventID> <Version>0</Version> <Level>2</Level> <Task>2</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2010-09-24T02:50:48.657200000Z" /> <EventRecordID>38790</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="60" /> <Channel>System</Channel> <Computer>Vaine-PC</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> ... Read more

Answer:Event Logs

Disable Speedstep, and see if the issues go away. If it does, then you need to update your chipset drivers or keep speedstep disabled.

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Question: Event logs

Is there any way to clear all windows 8 event logs..

Answer:Event logs

Event Viewer One Click Clear - Windows 7 Forums
This was for windows 7 but is still working for windows 8.I'm using it.Just run it as administrator

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tried this

but having a problem.
this wont work when I save the one liner as a bat file or a cmd file. The command window appears and disappears rapidly when I right click on the bat file and ask it to run as admin. Even when I open a command window as admin and type in the name of the bat file I get nothing-just two prompts.
but pasting the code works??

Using win 8.1

Answer:clearing ALL the event logs

How to Clear the Windows 7 Event Viewer with One Click

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Hi, I have a huge problem with my power supply and video cards. I have tried to include the event log files. I just started having trouble last week, but I can see by the logs that are in the Thousands. I have Reformatted my Hard Drive, Once already. I dont know where to start, or if I should Reformat it again. I am not the best with computers, and I am sure that I have Downloaded some Crap and I am Paying for it now. I have just tried to upload my Event Logs, but it says the file is Too Large. Any Help is Greatly Appreciated. Thx

Answer:Event Logs in the Thousands

Firstly welcome.
Now, a description of the fault/s and any error code that may have been displayed would be a good place to start.

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Question: Join Event logs

Is any way to join several event logs in one?

Answer:Join Event logs

If you are talking about Windows Logs, actually there is a way. When you open Event Viewer, you will see a 'Custom Views' group in the left sidebar. By right clicking on it you get a menu from which you can select 'Create Custom View'. That opens a new window, where you have to check the first radio button that says "by log" (it is checked by default but make sure), and on its right side there is a dropdown menu from which you can pick logs that you want. After clicking OK and naming your custom view, you will have a list of all the events from all the logs you selected.

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Question: Windows Event logs

I figured this would be the best group to ask as we [H] as a large number of network consultants on it that I'm sure have faced this issue before.

I was wondering what people have done to their event logs for various windows servers (IE auditing, changes, better reporting etc)

I am looking hard at the area around user authentication logging as we have servers on customer sites, and they have had "Unexplainable issues".

Answer:Windows Event logs

I set up a syslog server based on Syslog-NG and use eventlog-to-syslog ( to send the data to the syslog server from the windows servers. it works pretty well.

we also use pre-version 3.0 php-syslog-ng ( as a front end. it works very well for searching and filtering the events

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Question: Event viewer logs

Hi guys
For the last 4 weeks i get the following 4 errors at boot in the event viewer never get anything else just these.Can anyone translate the squiggles for me and tell me if there is anything to be worried about or not

Answer:Event viewer logs

Look in the text document you attached cuz i've put them by Event ID (written in the text document):
Event ID: 40968
The Security System has received an authentication request that could not be decoded. The request has failed.

Problem with your system.
Event ID: 1060
\??\C:\Windows\SysWow64\drivers\mdvrmng.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

it's either replaced by a recently installed software or infected by a virus.
Event ID: 7000
The Mobile IP Route Manager service failed to start due to the following error:
This driver has been blocked from loading

Again it's either a virus blocking it from running or the driver got messed up.
1- Event ID: 40968
Since it has the Level: Warning then I think you better try System Restore Point, if still does the same problem, run a full system scan for viruses and if you find viruses in C:\WINDOWS, then you should Format / Reinstall Windows cuz if viruses can't be fixed they will be autmoticly quarentined and leads to lose of files for windows.

2- Event ID: 1060
Since it's in the windows Fold... Read more

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Is any way to join several event logs in one?

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Question: Strange event logs

Hi guys
i dont really look into my event logs because usually, i dont have the need too.

i randomly decided to look into my event log (while doing some maintenance on my setup)
and found some strange events.

two distinct event logs which are somewhat related.

Problem 1. I can cause the following event by removing my iPod from my pc via iTunes (remove virtually not physically)

Following events have
Log name: Microsoft-Windows-WMI-Activity/Operational
Event ID: 5858
Level: Error

Event 1:
Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = SHADY-PC; User = NT AUTHORITY\SYSTEM; ClientProcessId = 2992; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\wmi : select * from WDMClassesOfDriver where ClassName = "MSStorageDriver_ClassErrorLogEntry"; ResultCode = 0x80041032; PossibleCause = Unknown

Event 2:
Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = SHADY-PC; User = NT AUTHORITY\SYSTEM; ClientProcessId = 2992; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\wmi : select * from WDMClassesOfDriver where ClassName = "MSStorageDriver_ClassErrorLog"; ResultCode = 0x80041032; PossibleCause = Unknown

Event 3:
Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = SHADY-PC; User = NT AUTHORITY\SYSTEM; ClientProcessId = 2992; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\wmi : select * from WMIBinaryMofResource where Name = "IDE\\DiskOCZ-VE... Read more

Answer:Strange event logs


these errors only occur when removing a USB device.

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Question: Windows event logs

I have encountered a number of 'Error' messages in the Event logs (system and application)of an office system and the supporting info (double click on the log message) really doesn't mean a lot. Is there a good source of info to help me decipher the messages and determine how to cure the errors?

Answer:Windows event logs

Click on the Microsoft Support URL in the event properties box - this will take you to the help and support centre and a brief explanation of the error.

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Question: Event Viewer logs

I have events from Anonymous log ons. What are those? In the security log!

Successful Network Logon:
User Name:
Logon ID: (0x0,0x10FF3)
Logon Type: 3
Logon Process: NtLmSsp
Authentication Package: NTLM
Workstation Name:
Logon GUID: -
This is the only on in almost a month!

Thank you lots!!

Answer:Event Viewer logs

Probably nothing to be concerned about, those are typical entries on my system.Comments from,655...ty,1~mode=flat:"A successful user logon is always listed as an event ID 528 and then you'll see a type which can be anything from 2 to 7. If it's not 528, then it's not an actual user and it's not necessarily successful.Event ID 538 is a successful logoff and not necessarily by an actual user.Event ID 540 is a successful "network" logon as in mapping a network drive. Your computer keeps checking for Network connections or shared folders, etc... on a regular basis to make sure you are connected."LouisWhat Is Anonymous Logon?

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Hi everyone. I was just wondering if there was any real purpose in cleaning up the event/security logs ?
The actual size they take up seems minimal and I'm pretty sure mine are set to overwrite themselves when they are full.
So I guess my question is - to clean or not to clean ? pro's/con's

Answer:Event Logs - clean up or not ?

IMHO, no.

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Question: event viewer logs

I see in event viewer logs somethings say overwrite
is this normal

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Question: Event Viewer logs

Win XP: in Event Viewer there are a bunch of event logs. Is it 'safe' to delete all these logs? of course, some of them have 'red' warnings and some 'yellow'....but my pc is working just fine now. Thanks for any advice.

Answer:Event Viewer logs

It's just a log file. If you want to clear it, it'll just clear all previous events and start from scratch. It wont cause you problems.

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hi all,
i need to print out security logs of windows 2000 servers on a daily basis.
does anyone knows how to automate this?


Answer:printing event logs

Why not create a batch file using the Print command
then include the batch file as a scheduled task

Print [/D:device] [[drive:][path]filename[...]]

/D:device specifies the print device

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Microsoft Corporation

You can list the contents of an event log, sort by source, group by message type and more. To get the a whole log use the following command: get-eventlog [log name] get-eventlog Application

If you wish to sort the records by source use this command: get-eventlog Application | sort Source You can also group the records by Source, it can take a while depending on the number of records, but it is handy! Just run:
get-eventlog Application | group Message

Now event logs can get quite large and hold thousands and thousands of records. You can use the -Newest ### switch to retrieve a set number of the latest events recorded And, of course, these can all be combined to get exactly what you are looking for.
get-eventlog Application -newest 100 | sort source

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Is it possible to prevent JRT from clearing the event logs?
What is the reason behind this feature?  Event Logs are often crucial for diagnosing Windows issues.  I'm not aware of any reason that the event logs should be cleared to help with junkware removal.  Please help me understand the reason for this feature, and if possible, provide away to disable it.

Answer:Is it possible to prevent JRT from clearing Event Logs?

JRT's disclaimer clearly states: "This software is provided "as is" without warranty of any kind. You may use this software at your own risk."However, you can ask a question (leave a comment/suggestion) on Thisisu's JRT Blog.

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I have read that I need to be checking firewall logs every day (ZDNet suggested this), and I know where to find the info. What I do not understand is how to interpret what I see. Is there a place to post here to have someone look at it, or can someone recommend other web sites that might be able to help? I have some concerns since I am seeing a lot of dropped packets.

Same question re event viewer. I see 'warnings' and dhcp and 1,000 events, but I don't know what that means, or whether I should be concerned, or take action in some way. Again, is that info something that can be looked at here, or where do I learn more about how to interpet the data?

Any suggestions/recommendations would be greatly appreciated.

Answer:Event Viewer and Firewall Logs

I have read that I need to be checking firewall logs every day (ZDNet suggested this),Hi Anonix -Unless you are having problems I see no reason to do this. Your Antivirus will keep a check on any problems usually. - or - you think you have problems then run Malwarebytes or SUPERAntiSpyware programs.(Both free)If there is a serious problem please post in the Malware removal area of this forum -Thank You -

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Before I post my BSOD thread, what I'd like to is see where it is in event viewer, I can't find it. It happened at 11:45 yesterday (it's 12:57AM here now) the computer was off for about an hour, but the last event it shows under system is 11:06 and it's just an information event.

Answer:BSOD not showing in event logs, why?

There may not be a event logged depending on the type/cause of the bsod.

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We are reading the event log information in our application from using query in windows management service and Java script. The required event log is based on the current system time that we send through the query to fetch the details. We face a problem while fetching a event log of Windows xp and Windows-7 as the actual time the error message logs differs from the system time. Also the time difference is not same in all the machines of same configuration.

Example : Conider an error is logged in windows event log at 05.00 AM but the time logged as 02.00 AM (which can also 07.00 AM or any difference of time) in the event log. Now I was unable to decide the exact time of an error log.

We made a workaround in Windows-7 by fetching it using Record ID which is increasing for every event log but the same does not work in Windows-XP as the record id is not increasing and does not look to have a standard format.

Kindly provide us some solution to fetch the error log information of the particular time.

Deva Veluchamy.

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I'm curious if there are any windows events, either system or application, that would tell me the Time Zone the system is in. If I get event logs (*.evtx) from windows 7 system from customer, how would I find out TimeZone.

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By mistake, I have executed a wrong command (SL /e:false to disable all event logging instead of clearing it. Got it from another website ).

Now I would like to reset all my event logs to default.
Has someone an idea, how I could apply the steps from this article:
Reset an event log to default settings: Management Services (which is for Windows Server only!)
to my Windows 10 machine?

Answer:I would like to reset all my event logs to default

WTenNewbie said:

By mistake, I have executed a wrong command (SL /e:false to disable all event logging instead of clearing it. Got it from another website ).

Now I would like to reset all my event logs to default.
Has someone an idea, how I could apply the steps from this article:
Reset an event log to default settings: Management Services (which is for Windows Server only!)
to my Windows 10 machine?

WTenNewbie... what was the exact command you entered, the full command?

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I am doing proof of concept testing and I am running into a lot of scenarios where EMET blocks an exploit attempts but does not generate a log or notification. For example CVE-2015-5119. I can compromise a vulnerable test machine no problem. When I apply
EMET to IE the exploit is stopped (application crashes) but I get no event. I have been unable to generate an EMET event for IE (flash plugin) or Java so far this way. The only way that I get an EMET notification is for when I have it protecting another application
like notepad or audioconverter. I have also tried CVE-2012-4969 and CVE-2011-3544 which is a java exploit and EMET mitigates it but not message or Event log. The vulnerable system running EMET is Windows 7 SP1 with IE 8. I have tried both EMET 5.2 and
5.5. Any thoughts?


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How or where can I find old event logs? My logs are only going back about a week, and I need to go back a month.

Answer:Windows 2003 Event Logs

Whats the retention of the logs?

'Overwrite events as needed'
'Overwrite events older than x days' (7 is default)
'Do not overwrite events'

Sounds like you have the first or second set..

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Does anyone know if Event Viewer actually captures information when an administrator sets up forwarding on a mailbox. If so, where can I find this info.Thanks in advance.

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Hi @Brink, hope you are around for this! LOL
This has not occurred between October 16, 2016, when I purchased this it, and today.
So, if it is a minor issue, I am OK with ignoring these results.

Failed to clear event logs

Failed to clear event logs using Clear_Event_Viewer_Logs.bat, which I downloaded yesterday.
Please note the three logs just below:

clearing "Microsoft-Windows-LiveId/Analytic"
Failed to clear log Microsoft-Windows-LiveId/Analytic.
Access is denied.

clearing "Microsoft-Windows-LiveId/Operational"
Failed to clear log Microsoft-Windows-LiveId/Operational.
Access is denied.

clearing "Microsoft-Windows-USBVideo/Analytic"
Failed to clear log Microsoft-Windows-USBVideo/Analytic.
The instance name passed was not recognized as valid
by a WMI data provider.



:: Created by: Shawn Brink
:: Created on: August 15th 2016
:: Updated on: May 13th 2017
:: Tutorial: Clear All Event Logs in Event Viewer in Windows Performance Maintenance Tutorials
@echo off

FOR /F "tokens=1,2*" %%V IN ('bcdedit') DO SET adminTest=%%V
IF (%adminTest%)==(Access) goto noAdmin
for /F "tokens=*" %%G in ('wevtutil.exe el') DO (call :do_clear "%%G")
echo All Event Logs have been cleared!
goto theEnd

echo clearing %1
wevtutil.exe cl %1
goto :eof

echo Current user permissions to execute this .BAT file are inade... Read more

Answer:Failed to clear event logs

Hello Jim, and welcome to Ten Forums.

Just to verify, did you right click on the .bat file and click on "Run as administrator"?

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Is it possible to examine the event logs (*.evt) of Win NT/2000 on a windows 95/98 pc? If so, how?

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Does anyone know where the Windows 10 Event Logs are stored? I know you can access them with Event Viewer, but I want to know where it loads them from. Googling didn't help much, as I only got results for Windows 7 and XP.

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Is there a way to delete the logs from Event Viewer?

Answer:Delete Logs From Event Viewer?

Yep, make Google your friend, the following is good for 7, 8, and 10

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Anyone knows if the following steps apply to Windows XP as well?

"How to Change the Default Event Viewer Log File Location"


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Any suggestion?(in windows 10)

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Hi guys ,
I'm seeking help to troubleshoot my PC at times running slowly with CPU usage reeching 100%.
I'm on win2000 SP4
P4 HT 2.8
1 GB ram
5 hdd ( 40GB ata , 80GB SATA ,160GB SATA , 200GB SATA , 500 GB SATA )
I saw at event viewer these logs
Event ID - 51 - An error was detected on device \Device\Harddisk2\DR2 during a paging operation
Event ID - 51 - An error was detected on device \Device\Harddisk3\DR3 during a paging operation.
I had run chkdsk with the /F /R commands , also defrag the disks , cheched for virus , adware , spyware , trojans , checked the connections at the motherboard , repair the windows instalation but the problem insists and drives me crazy for weeks now
Any help please ?

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By mistake, I have executed a wrong command (SL /e:false to disable all event logging instead of clearing it. Got it from another website ).

Now I would like to reset all my event logs to default.
Has someone an idea, how I could apply the steps from this article:
Reset an event log to default settings: Management Services (which is for Windows Server only!)
to my Windows 10 machine?

Answer:I would like to reset all my event logs to default

Originally Posted by WTenNewbie

By mistake, I have executed a wrong command (SL /e:false to disable all event logging instead of clearing it. Got it from another website ).

Now I would like to reset all my event logs to default.
Has someone an idea, how I could apply the steps from this article:
Reset an event log to default settings: Management Services (which is for Windows Server only!)
to my Windows 10 machine?

WTenNewbie... what was the exact command you entered, the full command?

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Ok so here's the deal:

Much like the rest of the IT world, my workplace does not have the manpower to manually parse event logs for every machine on a monthly basis. I am looking for anyone who has tried some 3rd party software that will monitor event logs and either email or send alerts. Sort of like a syslog daemon server does.

Any help? I am already only auditing the events I need and using dumpel to dump the logs in the format I prefer to a central location.

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