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Unable to run/access antvirus software/website.

Question: Unable to run/access antvirus software/website.

Hi,My PC frequently causing 'not responding' to any open application randomly. I have to restart PC again & again.Moreover, I cant open my antivirus (Bitdefender & Malwarebytes) and cant update. I also cant access to any antivirus website.I also cant access any forum with 'Security/Virus' help. This include bleepingcomputer.com too. The only step that can make me access these sites is by deleting any contents in;(RUN) NOTEPAD C:\WINDOWS\system32\drivers\etc\HOSTSAlso, this HOSTS.txt contains weird and suspicious contents.Please help.Attach herewith DDS log & other requested docs;(Note: I can't send Ark.txt. GMER run & close itself when I double-click on it)DDS (Ver_10-03-17.01) - NTFSx86 Run by User at 4:54:07.71 on Tue 05/11/2010Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3326.2664 [GMT 8:00]AV: Bitdefender Antivirus *On-access scanning disabled* (Outdated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}FW: Avira Firewall *disabled* {55185680-1D7E-44D7-3094-596BB89B90C9}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\svchost.exe -k AkamaiC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeC:\WINDOWS\system32\svchost.exe -k imgsvcC:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exeC:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exeC:\WINDOWS\Explorer.exeC:\Program Files\TortoiseSVN\bin\TSVNCache.exeC:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Download Manager\IEMonitor.exeC:\WINDOWS\system32\taskmgr.exeC:\WINDOWS\System32\svchost.exe -k HTTPFilterC:\Program Files\Mozilla Firefox\firefox.exeC:\WINDOWS\system32\NOTEPAD.exeC:\Program Files\Internet Download Manager\IDMan.exeC:\Documents and Settings\User\My Documents\Downloads\dds(3).scr============== Pseudo HJT Report ===============uStart Page = hxxp://www.google.com/mSearch Page = mStart Page = hxxp://www.yahoo.com/mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.htmluSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.commWinlogon: Shell=Explorer.exe "" "c:\windows\apples.exe"mWinlogon: Userinit=c:\windows\system32\userinit.exe,"","c:\windows\apples.exe",BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dllBHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No FileBHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dllBHO: dsWebAllowBHO Class: {2f85d76c-0569-466f-a488-493e6bd0e955} - c:\program files\windows desktop search\dsWebAllow.dllBHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dllBHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No FileBHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dllBHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dllBHO: {BA463437-C3DE-47da-8280-87596824388A} - No FileBHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllTB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dllTB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No FileTB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No FileTB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No FileTB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No FileuRun: [ctfmon.exe] c:\windows\system32\ctfmon.exeuRun: [AdobeBridge] uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onbootuRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exemRun: [VGAUtil] c:\program files\gigabyte\vga utility manager\G-VGA.exemRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartupmRun: [IntelAudioStudio] "c:\program files\intel audio studio\IntelAudioStudio.exe" BOOTmRun: [SigmatelSysTrayApp] sttray.exemRun: [nwiz] nwiz.exe /installmRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInitmRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscriptmRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kmRun: [conime.exe] conime.exedRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /backgrounduExplorerRun: [appleapp] c:\windows\apples.exeIE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspxIE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htmIE: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htmIE: Download with IDM - c:\program files\internet download manager\IEExt.htmIE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeIE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dllIE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dllDPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cabDPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cabDPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cabDPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cabDPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dllDPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cabDPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cabDPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cabDPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cabTCP: {8DF8C427-3B45-468A-92EA-24303F428A74} = 202.188.0.133 202.188.1.5SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dllSEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dllmASetup: {LF1MK78K-E71L-SVNW-4382-8KG0YG670W62} - "c:\windows\apples.exe"IFEO: conime.exe - wmiptsg.exe================= FIREFOX ===================FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\105ne6vj.default\FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1142338&SearchSource=3&q={searchTerms}FF - prefs.js: browser.startup.homepage - hxxp://google.com.myFF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13921&gct=&gc=1&q=FF - component: c:\documents and settings\user\application data\idm\idmmzcc2\components\idmmzcc.dllFF - plugin: c:\documents and settings\user\application data\mozilla\firefox\profiles\105ne6vj.default\extensions\[email protected]\plugins\npiaplayer.dllFF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dllFF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dllFF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dllFF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}---- FIREFOX POLICIES ---- c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);============= SERVICES / DRIVERS ===============R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2008-3-21 3026]R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2006-2-28 14336]R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-1-13 54752]R2 NIHardwareService;NIHardwareService;c:\program files\common files\native instruments\hardware\NIHardwareService.exe [2009-7-17 3576320]R2 RVIEGVST;VSC VST Engine;c:\program files\roland\virtual sound canvas vst\RVIEg01VST.sys [2009-11-4 188276]R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [2008-5-18 33792]R3 GPCIDrv;GPCIDrv;c:\windows\GPCIDrv.sys [2009-10-29 5112]R3 GVTDrv;GVTDrv;c:\windows\system32\drivers\GVTDrv.sys [2007-1-31 19039]S2 juowj;Driver Server;c:\windows\system32\svchost.exe -k netsvcs [2006-2-28 14336]S3 automap;Automap MIDI Driver Service;c:\windows\system32\drivers\automap.sys [2009-8-27 7168]S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]S3 GarenaPEngine;GarenaPEngine;\??\c:\docume~1\user\locals~1\temp\kyv324.tmp --> c:\docume~1\user\locals~1\temp\KYV324.tmp [?]S3 MagixASIODrv;MAGIX_ASIO_BoostDriver;\??\h:\program files\magix\samplitude_10\mxasio.sys --> h:\program files\magix\samplitude_10\mxasio.sys [?]============== File Associations ===============regfile="regedit.exe" "%1"=============== Created Last 30 ==================================== Find3M ====================2010-05-10 20:06:37 5112 ----a-w- c:\windows\GPCIDrv.sys2010-05-10 20:06:30 19039 ----a-w- c:\windows\system32\drivers\GVTDrv.sys2010-03-04 04:13:11 81984 ----a-w- c:\windows\system32\bdod.bin2010-02-25 04:30:37 117760 --sha-w- C:\autorun.exe2010-02-25 04:28:00 241159 --sh--r- c:\windows\system32\wmiptsg.exe2009-05-14 13:02:10 3392872 ----a-w- c:\program files\common files\adlmint_libFNP.dll2009-05-14 13:02:10 3298152 ----a-w- c:\program files\common files\adlmint.dll2008-03-23 15:45:33 774144 ----a-w- c:\program files\RngInterstitial.dll2006-11-01 18:17:54 176128 --sha-r- c:\windows\apples.exe2007-04-16 15:52:53 171376 --sha-r- c:\windows\system32\urnacsm.dll============= FINISH: 4:54:44.27 ===============

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Preferred Solution: Unable to run/access antvirus software/website.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Unable to run/access antvirus software/website.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5starteventlog.dllscecli.dllnetlogon.dllcngaudit.dllsceclt.dllntelogon.dlllogevent.dlliaStor.sysnvstor.sysatapi.sysIdeChnDr.sysviasraid.sysAGP440.sysvaxscsi.sysnvatabus.sysviamraid.sysnvata.sysnvgts.sysiastorv.sysViPrt.syseNetHook.dllahcix86.sysKR10N.sysnvstor32.sysahcix86s.sysnvrd32.syssymmpi.sysadp3132.sysmv61xx.sysnvraid.sys/md5stop%systemroot%\*. /mp /s%systemroot%\system32\*.dll /lockedfiles%systemroot%\Tasks\*.job /lockedfiles%systemroot%\system32\drivers\*.sys /lockedfiles%systemroot%\System32\config\*.sav%systemroot%\system32\drivers\*.sys /90Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt<--Will be minimizedIn the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.regards myrti

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Hi AllI've just been informed that I put my original post in the wrong place so I'm gonna make amends.I have a problem in that I can not gain access to any antivirus webite, nor could I update Grisoft AVG. This is the same with whatever broswer I use. I get the following kind of mesage:Address Not Found www.microsoft.com could not be found. Please check the name and try again. The browser could not find the host server for the provided address. * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of "www.mozilla.org") * Are you certain this domain address exists? Its registration may have expired. * Are you unable to browse other sites? Check your network connection and DNS server settings. * Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.All other websites are fine. I have not noticed anything else unusual but I am very concerned that I am not fully protected. I cant update MS Media Player or anything else MS. I did have Avast working for a while. I dont fell i can to my banking online as I dont know how my machine has been hijacked. Can anyone help me please? Thank you kindlyKane

Answer:I cant get access to any antvirus website

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. If you cannot use the Internet or download any programs, you are going to need access to another computer (family member, friend, etc) with an Internet connection. Please download Dr.Web CureIt and Malwarebytes Anti-Malware, save to a flash (usb, pen, thumb, jump) drive or CD, transfer to the infected machine, then install and run the programs. If you cannot transfer to or install on the infected machine, try running the MBAM setup file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive. For Dr.Web CureIt you will only need to double-click on launch.exe.You will also need to, manually download the database updates for MBAM, save and transfer them as well. After installing MBAM, just double-click on mbam-rules.exe to install and update.Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system.XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-MalwareVista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' A... Read more

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Hi,I got infected by the malware -Antivirus Software- and tried to remove it using the instructions found on this forum. I am unsure if it was removed completely as I ran into a few potential issues. The rkill.com did not seem to be able to run full scan saying it stops itself of was terminated while running. My other issue is that my poor laptp has a serious overheating issue and I could not run a FULL MBAM scan; so I ran a quick one, removed the 7 things that were found, rebooted computer. Ran a full scan while running windows in normal mode, it found a couple more things that I removed. I rebooted computer and ran another full mbam scan. One thing was found. Rebooted computer again and did yet another full scan. It found nothing. I updated my AV and ran a full AV scan, reset all my windows explorer setting and after a while my AV warned me that if found a file infected by a virus, it was quarantined. Ran MBAM again, it found something this time. I removed it... t this has been going back and forth and I am unsre if computer is still compromised.The things found were mainly fakealert and windows security alert, which I still have, sayin that my pc has auto update off and can be compromising my computer. I did disable the warning by going into the panel control, but it is stuborn and regardless now, keep on telling me the same little alert.I am unsure how busy you are all, but here is the DDS log. I want to make sure my laptop is clean now. Thank yo for any hel... Read more

Answer:Was infected by Antvirus Software cleaned using guidelines

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I have installed Norton AntiVirus 2005 bundled in Internet Security. On system startup, I get message -- Access denied; Drive F: -- on desktop PC (I have 2 drives and 1 is drive F). Also installed on LapTop and get same message except it is for Drive C:
Get no help from Symantec.com FAQ's
Help
 

Answer:access denied, Norton 2005 AntVirus

I had the same problem .What i had to do was uninstall norton, then load it again,when you do the update you have-to do the update in stages you have to load the 1st update to get the 2nd and so on untill there are no other updates good luck
 

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A friend of mine has a curious problem with a fairly new machine.

Using Internet Explorer he's unable to get at the web site www.collectorcartraderonline.com although they were once able to!

For about a week since the machine was set up (in early June) he could get on the site and since that time, it doesn't look as if anything particular has been loaded onto the machine. No new fixes or anything of that nature.

I've checked things like Java being installed and it looks OK. I've restored the system to earlier times (like when we believe it WAS able to connect to the site) but no joy.

I've looked through the various patches which have been applied but the only one which seemed connected in any way was Q831167 so I tried removing it but to no avail.

I've tried with different browsers (firefox and Netscape) and all produce the same result... it says it can't find the site.

It's not being misspelled. I tried getting at it via a link on another site (www.classiccarslasvegas.com) but still no joy.

I've looked through security and similar settings and have run out of ideas.

It's the only site that we can find that shows this problem and using http://www.dnsstuff.com/ I am able to ping it and traceroute it.

Has anybody got any ideas? Has anyone seen anything like this before? What is so special about this one site?

Oh yes, the environment is XPhome running IE6.
 

Answer:Unable to access ONE website

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I visit a certain website on a somewhat regular occasion. I tried Internet Explorer, Firefox and Chrome and the website cannot be accessed. The website didn't block me. However, when I use proxy I can reach it. Error given by the browser is DNS not found or server error.

Answer:Unable to access certain website

What is the URL?
 
Louis

more replies
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Hie guys,

I am new to this forum. Hope this I am posting at the right place.

I am currently running on Windows XP.

I have this problem where i am not able to access this website. www.uae-photo.com using IE and Mozilla

I have confirmed that this website is up and running because i have asked other people from other parts of the world to try and access it. The website seems to be running fine. It only seems to be me.

COuld it be a problem with some cookies/internet settings or anyother sort of problem? I could access a couple of days ago. The error i am receiving is:-

"Network Error (tcp_error)

A communication error occurred: "Operation timed out"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact Customer Support"

Hope someone has some input. Thanks in advance.

Regards.

Answer:Unable to access website.

I can access the site fine too.

Test your connection by opening a Command Prompt window and typing the following:

TRACERT www.uae-photo.com > tsftrace.dat

and then pressing return. Leave it for a few minutes (may take a while depending on the speed of your connection - the prompt will appear back when it's done), then, use Windows Explorer to navigate to the folder that your Command Prompt is in (shown at the start of the line you type on in the Command Prompt window) and look for the tsftrace.dat file. Open the file in Notepad and paste the text you find in it back in here (the text should end with ' Trace Complete'. That should give us and idea of what's going on.

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Hi,
I am unable to access a couple of websites which I have used many times. I am just getting a message - server not found. Friends of mine are able to open it. I was told about using a free proxy server at one time but can't remember what to do.
 

Answer:unable to access website

Things to try:

http://forums.techguy.org/web-email/...-web-page.html

http://forums.techguy.org/web-email/...e-youtube.html
 

1 more replies
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I use an IBM ThinkPad with Intel Premium, Internet Explorer7; Microsoft Windows XP Professional Version 2002 Service Pack 2, and I do regular updates.

When I try to access the Australasian Legal Information Institute (AustLII)websites (URL being http://www.austlii.edu.au/) or World Legal Information Institute (WorldLII) (URL being http://www.worldlii.org/) which are available to the public, I receive the following error message (I've imbedded notes in CAPITAL LETTERS of what tests I've done within the message below):

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems (DIAGNOSIS SHOWS NO CONNECTION PROBLEMS - CAN ACTUALLY HAVE OTHER WEBSITES UP WITH NO PROBLEMS WHEN TRYING TO ACCESS AUSTLII)

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost (DIAGNOSIS SHOWS CONNECTIVITY NOT LOST).
The website is temporarily unavailable (PROBLEM OCCURS ANY TIME ANY DAY WHEN I KNOW OF USERS SUCCESSFULLY GAINING ACCESS).
The Domain Name Server (DNS) is not reachable (NOT SURE HOW TO TEST OR CHECK FOR THIS).
The Domain Name Server (DNS) does not have a listing for the website's domain. (NOT SURE HOW TO TEST OR CHECK FOR THIS)
I... Read more

Answer:Unable to access a website

Just thought I would let the MajorGeeks community know that I have finally resolved my own dilemma regarding access to a particular website after some troubleshooting. I'm posting the solution in case someone else out there has encountered a similar problem.

I use Internet Explorer7 with Yahoo7 (latest updates) and it appears this browser was (for an unknown reason) blocking my access to the website in question. After enabling the Firefox/Mozilla browser I found I can now access the website using either the website's IP address or URL!

Yeeehaaa!!!!

I can now continue using Internet Explorer7 for everything else (because I like all the tools on it) and flip over to Firefox whenever I need access to this other troublesome website.

Cheers

LS:wave
 

4 more replies
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Hi to all

I am having an issue and need some help please. Earlier today I was given admin access to a website to assist with some forums there. I was told to enter my username and a password (given by site for admin access ) then enter my normal user/password details.

I did this there was a pop up to be filled I believe called iexplorer and I completed the necessary. However I got a message stating unauthorised access. When I attempted to log in as normal to the site(I use Norton to store passwords etc) I was unable to access the site, I am able to access other sites(one or two are stating my password is wrong had no issue before and norton self fills all my saved sites)with no problems.

I use IE but have tried chrome still no joy, I have cleared cache etc flushed dns no joy.

I have been able to access the website using my mobile phone roaming data away from home, but if I use my home network I am unable to connect.

Any help is appreciated
oh I have checked Norton isn't blocking the site and it is set to allow so I am stuck

Answer:Unable to access a particular website

You need to talk to the person who owns the website. Most likely you need to install special Client Software for the server that they are using.

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HII have been unable to access click here for my laptop. Neither can I download my emails from there. Apparently others can get on just not me. Nothing has changed since I last downloaded mail to outlook on Wednesday evening.The only change I made on Monday was to download Spamfighter but everything was ok till Wed.Any ideas?

Answer:Unable to access one website only

Disable spamfighter and see how it performs. If it is spamfighter then there may be a facility to accept the site in options.

10 more replies
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Hi,
I am using internet explorer 7 & mozilla firefox 1.9 for web browsing. The problem is that i am unable to access the website "www.ntpcjobs.net". This site is accesible from all other systems i tried at my friend's place, office etc. All other websites are accesible from my system.

I even tried installing IE 6 which my friend was using but to no avail. Please help as i need to access that site for registration for an exam. Its a long procedure, so need to access it at home only!!!
Thanx in advance

Answer:Unable to access a particular website

Hi Magpie

When you say you are unable to access the site what do you mean exactly.
Can you get to the site but are unable to log in or is the site unreachable.
Can you provide at bit more information such as what happens when you try to access the site, error/browser messages etc.

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Hello, I am at my girlfriend's house, she has been unable to access my page for about a month now:
http://inkinc.hostedz.com
nor my host's site http://www.hostedz.com
The page gives me a 400 error in IE and regular "no connect" in Firefox. I cannot connect from any of the four pages in her house. I've tried dropping the security settings, etc. in both IE and FF, to no avail. I suspect some sort of firewall, but I can't find one on this PC. So, here's my HJT for the main PC in the house...

Logfile of HijackThis v1.99.1
Scan saved at 7:45:50 PM, on 12/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Windows Feedback Panel\WFPService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Wi... Read more

Answer:Unable to access website?

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Good morning!
Am sorry to disturb you but am very desperate because am unable to work.
I installed Windows 10 Home on my laptop, and as such am required to apply online and install a Certificate on my laptop in order to access services.
Am required to log on to https://vmtke.ca.vodafone.om/certsrv using a Username and Password that I have been provided for.
It has never been an issue with Windows 7 on IE Browser.
However, if I try accessing the above address, I get the following error message;
You are not authorized to view this page
You do not have permission to view this directory or page using the credentials that you supplied.

Please try the following:
Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)

Technical Information (for support personnel)
Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Authentication, Access Control, and About Custom Error Messages.
I have tried following some advices and information on the Community but have not been successful.
I know it maybe about settings on IIS and so forth but what and how to go about it is foreign to me.
Kindly, I beg you in God's name to ... Read more

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Hi,

I am hoping you can help me out. I am unable to access the site www.afford.com (alternatively afford.com or 24.249.218.80).

We have two other computers in the house using the same router and security software (verizon) and they can get to it just fine using Firefox, but my main computer cannot. We are all running XP. Tried using both IE and Firefox tp see if it made a difference. Firefox loads a blank page and IE just says the page in unavailable.

I tried several things based on advice I saw in other searches, including clearing all the temp files, resetting the DNS, doing a netsh winsock reset, setting the firewall to see it as a trusted site and specifying that it could send cookies (though I don't know if it needs to). Host file only lists the default that comes with the system (local host). Also disabling the firewall does nothing. None of these measures has been necessary on the other computers and they display the site just fine.

Any suggestions would be appreciated. I need to use this site to pay my son's monthly college bills and it would be much more convenient to do it from the computer where I do my bookkeeping.
 

Answer:Unable to access one website

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Hi to all

I am having an issue and need some help please. Earlier today I was given admin access to a website to assist with some forums there. I was told to enter my username and a password (given by site for admin access ) then enter my normal user/password details.

I did this there was a pop up to be filled I believe called iexplorer and I completed the necessary. However I got a message stating unauthorised access. When I attempted to log in as normal to the site(I use Norton to store passwords etc) I was unable to access the site, I am able to access other sites(one or two are stating my password is wrong had no issue before and norton self fills all my saved sites)with no problems.

I use IE but have tried chrome still no joy, I have cleared cache etc flushed dns no joy.

I have been able to access the website using my mobile phone roaming data away from home, but if I use my home network I am unable to connect.

Any help is appreciated
oh I have checked Norton isn't blocking the site and it is set to allow so I am stuck

Answer:Unable to access a particular website

You need to talk to the person who owns the website. Most likely you need to install special Client Software for the server that they are using.

10 more replies
Relevance 61.5%

I visit a certain website on a somewhat regular occasion. I tried Internet Explorer, Firefox and Chrome and the website cannot be accessed. The website didn't block me. However, when I use proxy I can reach it. Error given by the browser is DNS not found or server error.

Answer:Unable to access certain website

What is the URL?
 
Louis

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We have several users here who have AOL accounts. They get access denied errors when they try to access our webaccess (OWA) website via AOL. Is there anything on our end we can change to allow these people to access their e-mail via AOL? Is this part of the spam blocking effort to eliminate or cut down on Spam? We have OWA configured on Exchange 2000 (Enterprise Edition).

Thank you.
 

Answer:Unable to access OWA website via AOL

It is a part of AOL's effort to eliminate and cut down on spam.
 

2 more replies
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Hi, can anyone help me please? I find I am unable to access this site _ click here - I am assured that the site is accessible by others. So what's my problem/I would much appreciate some advice.ThaksDennis

Answer:Unable to access website

Site is live. Empty your temp Internet files and cookies and try again.Chris

2 more replies
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i am unable to access a particular website 'www.neobux.com'
i have tried many things like flushing dns, renew, release , repai, changing IP address everything but still no use .
but i am able to access the same site from another net connection

Answer:Unable to access a particular website

Hi and welcome to TSF have you cleaned the browser cache How do I clear my web browser cache?
are you receiving any message what happens when you try to access the site

2 more replies
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Good morning all,As of this morning when I try to access a speedway related forum which I help to run,all I get is a message that "the page cannot be displayed"If I try to access the site directly from my BT Yahho home page,it just goes back to the home page again.If I try to access the site after I have visited another again the message "cannot display this page"I have checked with other members of this site and they have no problem getting to it.Thanks for any replies.

Answer:Unable to access website

firewall upgrade been done?johnny

10 more replies
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I'm using a wireless connection. All the computers in my house, when connected to this wireless netwosk, can't connect to this one website.
I know the website works because I can access it from other computers (from friends' house).
I have this problem using both IE and Mozilla.
 

Answer:Unable to access ONE website

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Hi I've been unable to access click here since they upgraded their website in the New Year. They have tried to help but say that I am the only one having this problem. I have tried accessing it with my Firewall (The Shield)turned off, albeit temporarily. I have also tried just using Windows Firewall. I have cleared all Internet history, cookies, Temp files etc. I have flushed the DNS cache, reset the Registry to add values for Max and Neg caches as advised. I have rebooted the pc several times, tried IE, Netscape, Firefox and Opera but keep getting the same message. I can access every other website I try. I have tried using bookmarks, google searches, email links from their site.Firefox says:Server not foundFirefox can't find the server at click here.IE (7):Internet Explorer cannot display the webpageI have tried accessing http:// and https:// pages but no avail.Can anyone help me?

Answer:Unable to access one website only

In Firefox I get:Blue Moon Fiber Arts is currently experiencing technical difficulties. We appologize for any inconvenience and ask for your patience as we work to resolve this matter.Thanks,The Blue Moon Team

10 more replies
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Hi to all

I am having an issue and need some help please. Earlier today I was given admin access to a website to assist with some forums there. I was told to enter my username and a password (given by site for admin access ) then enter my normal user/password details.

I did this there was a pop up to be filled I believe called iexplorer and I completed the necessary. However I got a message stating unauthorised access. When I attempted to log in as normal to the site(I use Norton to store passwords etc) I was unable to access the site, I am able to access other sites(one or two are stating my password is wrong had no issue before and norton self fills all my saved sites)with no problems.

I use IE but have tried chrome still no joy, I have cleared cache etc flushed dns no joy.

I have been able to access the website using my mobile phone roaming data away from home, but if I use my home network I am unable to connect.

Any help is appreciated
oh I have checked Norton isn't blocking the site and it is set to allow so I am stuck

More replies
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Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Asus Pc>tracert Autostraddle.com

Tracing route to Autostraddle.com [162.159.247.115]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms Singtel [192.168.1.254]
2 8 ms 6 ms 14 ms bb121-6-51-254.singnet.com.sg [121.6.51.254]
3 7 ms 6 ms 6 ms 202.166.123.170
4 5 ms 6 ms 6 ms 202.166.123.169
5 11 ms 6 ms 7 ms ae8-0.qt-cr03.singnet.com.sg [202.166.121.101]
6 8 ms 6 ms 6 ms ae6-0.singha.singnet.com.sg [202.166.120.186]
7 19 ms 7 ms 8 ms ae5-0.beck.singnet.com.sg [202.166.126.41]
8 7 ms 6 ms 6 ms 203.208.190.130
9 6 ms 7 ms 9 ms 203.208.152.217
10 8 ms 7 ms 38 ms 203.208.152.74
11 42 ms 45 ms 41 ms 203.208.178.170
12 40 ms 40 ms 41 ms 203.208.178.30
13 40 ms 39 ms 37 ms 203.208.158.74
14 176 ms 39 ms 39 ms xe-0-0-0.0.gw2.hkg9.asianetcom.net [61.14.158.67
]
15 43 ms 41 ms 41 ms CDF-0002.gw1.hkg4.asianetcom.net [202.147.17.182
]
16 192 ms 49 ms 44 ms 162.159.247.115

Trace complete.
This is what i've got from the other post i saw, i need to do this then what?
 

Answer:Unable to access a website but everyone else can.

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Hi everyone

I am looking for help solving this problem if anyone can be so kind as to help!
The site in question is www.modelmayhem.com which I have been using daily on a desktop machine for over 4 years but since last weekend I have been unable to access it with any of the 3 browsers I have installed - IE9, Chrome and Firefox 10.2 the later being the one I was using before and since the problem arose. The error message I get on Firefox is "Connection was reset) ie timeout and inaccessible.

The computer is connected to the internet via a Ethernet cable plugged into a wireless router which in turn is into a modem. Using my Windows phone 7 I am able to access the site via the wireless router which I have assumed means that there is no problem with my isp etc.

I was running Eset, Superantispyware and Malwarebytes non of which found any problems, and I have since un-installed them in case one of them was the cause. I have also searched all files and the registry for any occurrence of the site in both text form and its ISP number I have since installed the latest version of Eset again.

I cannot ping the site but as it isn't possible for a ping from websitenotworking.com to get a result it may well be due to the site admin have measures to prevent a ping. The site is however accessible via websitenotworking.com.

I have run CC cleaner, flushed the dns cache etc all to no avail, and I think I have tried all of the suggestions I have found in other ... Read more

Answer:Unable to access just 1 website

It is served off of godaddy.com, so I am guessing that your IP is possibly "Blacklisted" on their servers. Where are you located?
 

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I am unable to access using ie8 with os win7ult www.onlinesbi.com; all other sites are ok. kindly help. regards, Kosal raj

Answer:unable to access particular website

Hello and Welcome to TSF!

Please try this url https://www.onlinesbi.com/ or http://www.onlinesbi.com/

=====================
If unsuccessful, click on Start and on the search box type cmd then press enter. In the command prompt window that opens, type the following command:

TRACERT onlinesbi.com press enter after
Right click from the command window, choose Select All then Paste a copy of the screen to your next Post.

==========================
Also, restart your computer, then Tap F8 select Safe Mode with Networking, in here see if you're able to connect to that site.

Another test, log on to a diff. computer in your network and see if you're able to duplicate the issue.

Please post update.

1 more replies
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I have a server hosting web using IISI can't access this particular website through VPNbut another user with another laptop able to access the same website through VPNI able to access to other website that host within the intranet, but not this particular websitePreviously we both able to access through VPNcurrently I only can access the same website via intranetthe only different compare with previously is the reimaging of the server that hosting the websiteWhen I tried to open the website, it will show 10061 errorconnection refusedI believe the server network security is blocking me from accessing through VPNhow can I configure the server network setting?The server under same domain like my accountBy adding domain users(domain group)? at where?it definitely nothing to do with DNS for the server

Answer:Unable to access particular website via VPN

vpn error 10061http://moourl.com/ominyComodo EasyVPNhttp://www.freewarefiles.com/Comodo...http://www.freewarefiles.com/screen...http://easy-vpn.comodo.com/Tutorialhttp://easy-vpn.comodo.com/quick_st...

4 more replies
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I was using my Dell PC to access this website click here for over 2 years without any problem. Last weekend I was unable to access it with message "IE cannot display this webpage". I am able to access this site with my labtop so this site is not down. Also the Dell PC has no problem access other websites. This is the only website that I could not access on this PC. Any suggestion what's wrong and how to fix this problem.

Answer:Unable to access a website

maybe firewall update etc or anything else downloaded?johnny

10 more replies
Relevance 61.5%

hello there

i am having problem opening website www.h33t.com
all the other websites are opening except from few days the above website is not opening

i am using Firefox 3.6.10

it says when i open=


The connection has timed out


The server at www.h33t.com is taking too long to respond.


* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
=========================================================
please help me on this.

also i open cmd and enter TRACERT h33t.com

the results are as follows=>

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\john>TRACERT h33t.com

Tracing route to h33t.com [91.199.108.149]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * 27 ms 64 ms 116.71.0.1
3 224 ms 92 ms * 203.99.170.102
4 27 ms 45 ms 23 ms 221.120.251.9
5 65 ms 135 ms 46 ms static-khi-ni02-swa.pie.net.pk [202.125.128.180]

6 242 ms 187 ms 159 ms khi77.pie.net.pk [202.125.134.162]
7 522 ms 173 ms 174 ms 20ge-amsix.r2.ams5.nl.as5580.net [195.69.144.229
]
8 * 538 ms 174... Read more

Answer:Unable to access particular website

Hello,


It looks like that you're trying to access a P2P (torrent) site and blocked by your ISP. Please read the Forum Rules regarding P2P Programs. We do not provide assistance on this type of request.

Quote:




P2P
We believe that the main purpose of P2P programs is to illegally download and use copyrighted material of whatever description. We further understand that there may be legal uses for P2P, but as we are not able to assess a user's intent when he/ she asks for help, we do not support P2P software and we will not assist any user in this regard. This includes but is not limited to Bearshare, Kazaa and many others.




Thread will now be Closed!

1 more replies
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hii!!! i am unable to access a website name www.hyderabadwater.gov.in while all other sites are working properly for me.
whenver i m trying to access the above site, i m getting the message "dns service is temporarily unable" but this site is working fine with other pc's, i mean others can access this but not me...
please help me...
 

Answer:unable to connect access a website

Also there is no default gateway!!!
i m displaying the foll info^. hope this helps
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\hussain>ping

Usage: ping [-t] [-a] [-n count] [-l size] [-f] [-i TTL] [-v TOS]
[-r count] [-s count] [[-j host-list] | [-k host-list]]
[-w timeout] [-R] [-S srcaddr] [-4] [-6] target_name

Options:
-t Ping the specified host until stopped.
To see statistics and continue - type Control-Break;
To stop - type Control-C.
-a Resolve addresses to hostnames.
-n count Number of echo requests to send.
-l size Send buffer size.
-f Set Don't Fragment flag in packet (IPv4-only).
-i TTL Time To Live.
-v TOS Type Of Service (IPv4-only. This setting has been deprecated
and has no effect on the type of service field in the IP Head
er).
-r count Record route for count hops (IPv4-only).
-s count Timestamp for count hops (IPv4-only).
-j host-list Loose source route along host-list (IPv4-only).
-k host-list Strict source route along host-list (IPv4-only).
-w timeout Timeout in milliseconds to wait for each reply.
-R Use routing header to test reverse route also (IPv6-only).
-S srcaddr Source address to use.
-4 Force using IPv4.
-6 Force using IPv6.
C:\Users\hussain>ping -r 1
IP address must be specified.

C:\Users\hussain>ping -r 1 www.hyderabadwater.gov.in
Ping request could not find host www.hyderabadwater.gov.in. Please check the nam
e and try again.

C:\Users\hussain>ping -r 1 www.h... Read more

3 more replies
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Hi, I am unable to access this particulr website on my S10-2. Tested accessing same website on my Acer notebook with no issues. Error msg says Internet Explorer has encounteered problems after which the page will close. Anyone else has this problem or can advise what to do?

Answer:Unable to access website www.propertyguru.com

i tried and there is no website with that link.. im not sure if this message is spam..anyway, try another browser (firefox) and see if the problem persists..





- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -AMD Phenom II X6 1055T / 2xATI HD5770 CF / 8GB DDR3 / 4x500GB RAID-5 / Win 7 Ultimate x64Lenovo S10e Black / 2GB DDR2 / 160GB HDD / 6-cell battery / Win 7 Ultimate x86Motorola Xoom

1 more replies
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Unable to load website, only able to access viA ip address

Answer:Unable to load website, only able to access v

What website?Always pop back and let us know the outcome - thanks

3 more replies
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Hi All!

Trying to access Microsoft website for upgrade advisor to no avail. I get unable to to find server errors. I've cleared temp folders, tried to access through IE, installed current version of Hijack this, scanned and tried to send log to analyze to no avail. ( could not connect to trendmicro.com). Not sure what else to do at the moment. Any assistance would be great! Thank you in advance!

P.S.
I can post Hijack log if asked to do so.

Mahalo,
D

Answer:Unable to access Microsoft website

Please...do not post HJT log. In fact...post logs (of any sort) only if specifically requested or directed to do so by appropriate directions or personnel.

I am moving your topic to the Am I Infected forum, where the more knowledgeable will attempt to assist you .

Louis

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I am unable to access adobe.com using Firefox 3.0.7 or IE. My laptop runs Vista, it access the internet through a BT Voyager 2100 modem via ethanet. This problem came to light when I tried to add Flash Player to Firefox. I don't seem to have a problem with any other site. Be grateful for any help.

Answer:Unable to access Adobe website

just had a search and found that changing the connection to pppoe fixed it for some.

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Hi,

First posting this and completely new to me but if anyone is able to help I will be very grateful. My problem is similar to that posted my nvmar in September but I'm not technical enough to follow all of the advice. Problem is that I can no longer access a specific website - bbc. Was never a problem until now. Thought it might be blocked for some reason but can access from another computer. Have run virus scan (Norton) and Ad-aware and removed what little came up - didn't look anything serious, restarted computer but problem still exists. Help please.

Answer:[SOLVED] Unable to access bbc website

Either a coincidence or this website is truly remarkable - just tried accessing the website again and no problem - it works! Don't know what was the problem so if anyone is still able to comment it would help. Will certainly keep this website in my favourites.

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I hope there is some expert here that can figure this one out. I have tried everything.

The website is www.streamingradioguide.com

I am unable to access it through Internet Explorer, Firefox, or Opera.

I am able to access it if I go into my AOL program and use the Explorer that comes with that.

I am able to ping the website, and changing the DNS server doesn't help at all.

I can't access it by using the http://64.202.100.247 directly either, unless I go into the AOL program.

I have checked the Host file, and nothing is wrong with it either. Any ideas? Thanks!

Answer:Unable to access one specific website

I got the answer to my own question. The website blocked me out because I have AVG antivirus, and it checks each web link for safety.

The website blocks those kinds of site out.

He will restore my access.

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I hope maybe you have some ideas to clear up this problem. The reason this is a real problem is that the website that cannot be accessed is the family's nonprofit foundation.

Two computers connected to a linksys router. One computer running xp and wired directly. The other computer running vista and connected via wireless network. Neither computer is able to access pimamotorsportspark.com.

I have deleted all the browser history and links. I have run ipconfig /flushdns. I have even moved them over to OpenDns.

Now the really interesting part. Their son comes over and connects his laptop to the router via the wireless network; and he is able to go right to the website.

I have run out of ideas. Any thing to try would be appreciated.
 

Answer:Unable to access a specific website

Both systems are on ie7. I am going to move them to firefox just for a test.
 

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I am able to access all website except one particular website from my home network. Also, I am unable to access the same website using my ipod-touch. The website is up and running and it is not down or offline.

In order to verify, I took the laptop and ipod touch to starbucks. I was succesful in accessing the website from starbucks using my laptop as well as my ipod-touch.

Also, I tried to replace my existing router with a new router, but still the problem exists.

Would really appreciate if you can advise resolution for this issue.

Operating System: Windows Vista 64bit

Thanks,
 

Answer:Unable to access one particular website from home

Hi deb_chow,

That reads like a DNS issue: your ISP DNS server isn't giving the route. Try setting your router to use the OpenDNS servers instead, if you choose to sign up (there are additional filtering settings and more you can use) there's a free version. OpenDNS servers are 208.67.222.222 and 208.67.220.220,
 

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Hello!
I fixed my virus problems about 2 weeks ago via this website but now I am having a different problem.

I am not sure if it is a malware problem though.

I am unable to go to Nexon.net suddenly.
I have an Apple iPod which has a web browser and I am able to go on the website fine.

Also, I am using Windows XP Professional, AVG Antivirus, and I am on a firewall.

I have used Internet Explorer, Google Chrome and my default web browser, Mozilla Firefox.

Any help will be appreciated.
 

Answer:Unable to access a specific website?

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using... Read more

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I am having problems accessing www.virginholidays.co.uk. I have done everything even a retore but cannot get to the site . Its not my IP as I have used my daughters PC with my modem and I get straight to the site. Help!!!
 

Answer:Solved: Unable to access a website

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hi,
I'm having the same problem & can't load up facebook login page
having this 'static.ak.fbcdn.net'
does anyone know what the solution is?
 

Answer:Unable to access a specific website

open command prompt: start - run - type cmd - hit enter
type ipconfig/flushdns - hit enter
give the site a try after that
 

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I am unable to access a single website. eharmony.com

I was able to via DSL but just switched to cable (optimumonline). The curious bit is that I have a router and didn't change any settings.

Using the wired connection I am unable to connect now, but if I remove the router I can connect. Previously I had no problem with this router in place.

I have this issue with all browsers. Also, if I open up AOL software (full version), I can then access the website without a problem with any browser.

It seems as if the combination of the cable modem and router is causing the problem as the DSL modem and router worked fine, and the Cable modem without the router works fine. I was told TCP ports 443 and 80 need to be open and according to windows they are.

Other than that I'm lost at present and I'm getting the run around from the companies.
 

Answer:Unable to access a single website

I'm also able to connect wirelessly when using a windows vista laptop, but I'm unable to wirelessly when connecting via a windows xp laptop.
 

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Please HELP!i am unable to access the facebook website(https://www.facebook.com) since a couple of weeks ago..here is what happened;
i was using facebook for some time,and then logged out.After 30 minutes approximately,i typed https://www.facebook.com in the address bar and hit enter.i went on loading and loading!i closed my browser and after 5 minutes,i tried accessing the website again,and below is the message which firefox displayed:
Unable to connect



Firefox can't establish a connection to the server at www.facebook.com.

The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
Try Again

I tried again and again!but still no joy..i tried accessing the website from other browsers,but in vain..

Please Help Me! :O
 

Answer:Unable To access Facebook Website :(

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I think it because I am from Israel.

Answer:Unable to access website using MS Edge

Originally Posted by PaPaPaPanda I think it because I am from Israel. so you're unable to access that specific website or all sites from edge browser?

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I created a website using Angelfire some time back. Lycos now owns Angelfire, and I can no longer access my website. I can log into Angelfire, but it show the wrong website for my account, and I can not change my website.

Any help ?

Stan
 

Answer:Unable to access my Angelfire website !

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I am unable to access Nexon.net and it seems its not malware or anything, I keep getting "The connection has timed out" error on Firefox and the unable to load error on Internet Explorer.

Any help?
 

Answer:Unable to access a specific website?

You have the same-named thread in the Networking forum....have you checked it?
Perhaps a moderator can move that thread here if here is where you want it.
 

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Hi

I have the above problem with just this website, normally I would just ignore it but when you are looking for holidays and cannot get to a website but everyone else can. It becomes personal. I have tried everythin from a full system restore, to consulting my IP, I even borrowed my dausgters base unit and uset that and guess what I got straight online ??

Answer:unable to access a website - www.virginholidays.co.uk

Are you getting any error message whenever you access this website or while browsing this website?

Can you also tell what browser are you using and what version?

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I have just tried to access http://blog.seorevolution.com/2013/01/24/5133/ and get the following:

Forbidden

You don't have permission to access /2013/01/24/5133/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_perl/2.0.5 Perl/v5.8.8 Server at blog.seorevolution.com Port 80

I haven?t a clue what this means. Can anyone help please?

Answer:Forbidden Unable to Access Website

The error you're getting is generated by the website's server. It has nothing to do with your computer. It has to be solved by those who maintain the website.

So, there is nothing to worry about.

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I have just tried to access [url=http://blog.seorevolution.com/2013/01/24/5133/]Michael Campbell Releases New Heat Map Guide &bull; SEO Revolution Public and get the following:

Forbidden

You don't have permission to access /2013/01/24/5133/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_perl/2.0.5 Perl/v5.8.8 Server at blog.seorevolution.com Port 80

I haven?t a clue what this means.

Can anyone help please?

Answer:Forbidden - Unable to access website

What browser are you using? (ex) IE, Firefox, Chrome? It works for me. The web site might have been doing some maintenance. Did you try using another browser?

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I have been having trouble accessing a government web site. The windows OS Internet connectivity tool reports that windows could not make an FTP connection. It reports the following data.

Last diagnostic run time: 06/05/07 13:04:59 Network Adapter Diagnostic
Network location detection

info Using home Internet connection
info Redirecting user to support call

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
error Could not make an FTP connection.
I am running Win XP Pro with a norton firewall and have a D-link wireless router. I have done all the usual malware scanning etc, and I removed the router but still can not get this connection to an FTP site to display in IE. I have reset all IE controls to the standard settings etc.

Can anyone detail what might be wrong and how to fix this issue as I need access to this site in my Job search functions. I am unemployed at present and have lost two days here so some kind guru please come to the rescue. NOTE: I was having no problems on Friday with full activation of the firewall, and the government site is working for sue but not for me.

Thanks Peter Kotarba [emai... Read more

Answer:Solved: Unable to access in IE FTP website

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I'm able to access other websites so far but one keeps redirecting me to a cloudflare captcha page, and the captcha won't load.

I am able to access the same website on the same network using my mobile phone. I already ran AdWare Medic and it came up with nothing. Cleared cache and restarted. Still won't let me access the page or see the captcha.

Help please?

Incidentally, I received this error from Firefox when I was clearing the cache:
Script:chrome//browser/content/sanitize.js:206

I thought I was running Firefox, why is it saying Chrome?

Thanks in advance!

Answer:[SOLVED] Unable to access website

Anyone?

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Hi I am unable to access any antivirus website from my computer. I ran an sdfix.exe on my computer. Here is the Report which it generated.Even after doing this I am unable to access any antivirus website. Also I have zonealarm installed on my machine with a trial version of QuickHeal antivirus software.Please let me know how I can solve this issue. SDFix: Version 1.240 Run by Shardul on Sun 02/08/2009 at 12:24 PMMicrosoft Windows XP [Version 5.1.2600]Running From: C:\SDFixChecking Services :Restoring Default Security ValuesRestoring Default Hosts FileRebootingChecking Files : Trojan Files Found:C:\DOCUME~1\Shardul\LOCALS~1\Temp\TMP2.tmp - DeletedC:\DOCUME~1\Shardul\LOCALS~1\Temp\TMP9.tmp - DeletedRemoving Temp FilesADS Check : Final Check :catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.netRootkit scan 2009-02-08 12:35:30Windows 5.1.2600 Service Pack 3 NTFSscanning hidden processes ...scanning hidden services & system hive ...[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\zcvzxvwyy]"DisplayName"="Network Security""Type"=dword:00000020"Start"=dword:00000002"ErrorControl"=dword:00000000"ImagePath"=str(2):"%SystemRoot%\system32\svchost.exe -k netsvcs""ObjectName"="LocalSystem""Description"="Enables event l... Read more

Answer:Unable to access antivirus website from my computer

The random named files are usually a bad sign, google only returns this thread and the one you started at http://www.computing.net/answers/security/...ites/24673.htmlIt's considered bad manners to ask for help in 2 forums as resources get wasted, I will try to help you since you haven't received an answer there yet.We might try one other program since you have already run SDFix, which I would normally save for the last one to use in this forum.Please download Malwarebytes Anti-Malware (v1.33) and save it to your desktop.alternate download link 1alternate download link 2If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rul... Read more

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Does anyone know why the National Lottery results website is inaccessible? I have this (click here) on my Favourites list and have always been able to get in very quickly. Have tried a number of times over the last three days, but it just times out with "Page cannot be displayed" after about 5 minutes. Same thing happens trying to access Camelot's website - click here

Answer:Unable to access National Lottery website

Nosmas,Just tried both sites and they work fine. Perhaps it's your browser settings that are causing it.Regards,LinH

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While trying to access the URL support.fanfiction.net I received the following error message

Invalid SQL: SELECT `vkey`, `data` FROM `swregistry` WHERE `vkey` IN('languagecache','usergroupsettingcache','staffassigncache','groupassigncache','staffcache','tgroupassigncache','settingscache','tgroupcache'); (Table './esupport_ff/swregistry' was created with a different version of MySQL and cannot be read)
eSupport is not installed, Please run setup/index.php to run eSupport

This seems to be independent of the systems I'm using, because it appeared on both my household's WinXP laptops, our WinXP PC (all three from different manufacturers) and our Apple Laptop.
 

Answer:Unable to access a website support page.

there does seem to be a server issue, possibly upgrading servers or transferring them, i would suggest that you try and contact the site admin to inform them of this issue.
 

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Greetings all TSG viewers.

This morning I tried to access a website that I've been able to access for approximately the last 2 months http://www.neuronation.com.

When I try to access the site, it comes up with this message (please refer to attachment.

I've tried accessing the site with Google Chrome and Internet Explorer 8, with no success.
If anyone can figure out why this has happened please post back as soon as possible.

Enclosed are the system specs of the computer being used

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 3327 Mb
Graphics Card: NVIDIA GeForce 8600 GT, 512 Mb
Hard Drives: C: Total - 145000 MB, Free - 51824 MB; D: Total - 331928 MB, Free - 266264 MB;
Motherboard: ASUSTeK Computer INC., P5K SE/EPU
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

Thanks in advance
 

Answer:Solved: Unable to access a commonly used website

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Hi everyone,It is in some desperation that I have been directed here via various search engines, in order to ask a question with regard to a particularly annoying problem I have.For a couple of months now, I have been unable to access the forum on a particular 'flight simming' website (captainsim.com).  I used to be able to access it just fine, but one day, all of sudden, I was presented with a 'page cannot be displayed' message.  The forum on the website in question, uses a '.info' address...'www.captainsim.info/forum', I soon discovered that the only other part of the website that I can't access is their online store, which not suprisingly happens to also use the .info address.  Just as a sort of test, whilst messing around with addresses, I typed in www.captainsim.com/forum, and was presented with a test forum from the website.  If nothing else, this did at least seem to confirm that the part of the address that is being rejected is the '.info'.I have tried adding the forum address to my trusted sites, deleted all cookies and cleared internet cache etc, disabled firewall, all with no success.If anyone could offer me some advice on why all of a sudden I have been unable to access this part of the website in question, and what I may do to solve the problem, I would be most appreciative.  I hasten to add that it is just me with this problem, I have discovered that others can access the forum in qu... Read more

Answer:Unable to access part of a website...help needed!

try re-setting to defaults in internet options or try another browser like firefox or avant i have tried this site with no fault found or contact the web team for more advice>www.phpbb.com.

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I am unable to access this specific website www.livewireairlines.com
All is working ok re other sites. It will not go on either of my computers or my tablet. I have tried with Bullguard security off, and with different providers i.e Internet Explorer, Google Chrome, Firefox. Have re booted Modem. Goodness knows what the problem is. Any ideas would be appreciate, please. AB68

Answer:Unable to access one specific website i.e Livewireairlines.com

Just checked, and the website seems to work fine on Firefox and Chrome at this end.

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When visiting one site in particular, the first page uploads the necessary image files on the site; once i enter the site all i see are red x's i've checked my security settings, disabled firewalls, added the site to "trusted sites' and viewed the same webpage on a different computer successfully so i know its not the site;
I don't have problems viewing image files on any other websites including my web store; just with my supplier's website. please help

Rhonda
 

Answer:unable to access image files on a website

What kind of images are they, are they Flash images? In Internet Explorer, Tools > Manage Add-ons, you might have disabled Shockwave Flash object.
 

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Mt football team web address is www.htafc.co.uk

Can any body help? I have no prblems with any other websitr

Tony

Answer:Unable to access my football team's website

Hi and welcome to TSF

I too get rediredted, maybe somebody bought the site ?

BG

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For the last week I have been unable to access my banks website. However, I can access it's sister investing site and log in there. I can also access Paypal and Ebay. When I attempt to access the site with Firefox 2.0.0.20 the error I receive is "The connection was interrupted The connection to 'mybank.com' was interrupted while the page was loading." and with IE 7.0.5730.13 is "Internet Explorer cannot display the webpage". The link at the investors site to the bank's site gives me the same errors. I have tried a number of times every day since April 28th and receive the same errors. I called the bank's help line and they were unable to find any problems at their end. I have also had a few "serious system errors" in the past few days that reboot the computer but with no loss of data that I can find. I have been using EXCEL from Office 2003 in the past week but no other programs that I don't use regularly. I don't use EXCEL much at other times. There didn't seem to be any consistency to the crashes, they occurred at different times for no apparent reason. I have attempted access with both XP Pro sp3 and Vista sp1 both fully updated. I connect to the internet through a wired connection. I have the wireless adapter on laptop disabled. I have a Toshiba laptop and HP desktop that are connected with a crossover cable and connect to the internet through a linksys wireless/wired router.I had not had the desktop turned on for over a month but turned it ... Read more

Answer:Unable to access my banks website for over a week

Hello

Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Before we can continue, please post a fresh DSS log back here

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I have the following ethernet network configuration:

WAN

Router 1​
LAN
WAN

Router 2​
LAN
Computers
ISP Assigned Static IP
(W.X.Y.Z)
Static IP (A.B.C.1)
Static IP (A.B.C.2)
Static IP (P.Q.R.1)
DHCP Clients (P.Q.R.*)
ISP&#8217;s Gateway
No DHCP
Gateway = router 1 (A.B.C.1)
DHCP Server
Gateway = Router 2
ISP&#8217;s DNS

DNS = router 1 (A.B.C.1)

DNS = Router 2
One of my computers is set up as a web server and which I can access it from outside my network, but from inside my computer LAN, I cannot acccess it.

Can someone help me on how to configure the Router 2 DNS so that behind the router2, my website URL resolves to the local web server IP address?

Thanks in advance,
Moiz Tankiwala
 

Answer:Help needed for Router DNS configuration - Unable to access website from LAN

I ran into the same problem and had to use a proxy service so my
router didn't see it as a local connection attempt.
http://anon.inf.tu-dresden.de/index_en.html
 

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Using my Windows 7 computer, I am unable to access Northern Brewer Home Beer Brewing Kits, Supplies & Equipment The page contentiously loads. I am able to load it using Ubuntu, or Windows XP on different computers. The Windows 7 computer is able to load in if I use ASUS Express Gate before Windows 7 loads. I have checked the hosts file in c:\windows\system32\drivers\etc\ and tried changing DNS servers. I have flushed the dns cache, using ipconfig /flushdns. I have tried using Opera, Firefox, Internet Explorer, Chrome, and Safari, none will work. I have also deleted all cookies, history, cache on them, still no luck. I have done full system scans using Microsoft Security Essentials, and Malwarebytes Anti-Malware. I have also checked for root kits using combofix, all reported a clean system. I haven't noticed this problem with other websites, and have tried contacting the owners, but they have no ideas. This is a website I regularly use, and would prefer to access on this computer since the others are a server and htpc.

Answer:[SOLVED] unable to access website with Windows 7 computer only

Have you tried pinging the website from a command prompt on the Win7 computer?

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Here's my situation:

I cannot access the website facebook.com with any browser on my computer. I can however access login.facebook.com, university.facebook.com etc... as well as any other web page in the world. Any browser that I use will have this problem. It is not the internet provider because I have had 2 (in 2 different countries) and the problem persists.

I never had this problem before, but started to notice this after I installed a free firewall around 6 months ago. (yeah dumb mistake on my part) I uninstalled it after a day and luckily there were no viruses.

It seems to me that the firewall didn't completely uninstall correctly and something is left over that prevents me from ever going on the site.

Tried reverting registry to a previous saved copy but to no avail.
There are also no additional exe's that im aware of that might belong to the firewall running.

so basically:
This problem is localized on my computer and is independent of browsers and isps. I can use facebook, but anytime when I am redirected to the main directory facebook.com/...., it will show "this page cannot be loaded". I do not have any viruses or malware whatsoever and keep my system clean. Also it's been 6 months and if it were a virus, then it sucks.

please help, this problem is driving me nuts! if you use facebook, then you'd know that this means I can't add any apps and lose certain key functionality with the site.

*ps i know this isn't a... Read more

Answer:Unable to access ONE website: facebook REDICULOUSLY STRANGE BUG

Duplicate thread
 

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I hope I've done this right this time....I have been having a problem in accessing the www.mnf-iraq.com website, and had done a few suggested things to try and repair that....to no avail. Instead, it has created additional problems for me. My home page continually changes back to: http://hp-desktop.aol.com/ now. I have found this website for assistance and have posted the logs below that you request. I think that me not being able to access the website has something to do with an issue that I either had to approve or deny, and I probably denied it, as I am able to access the website on my work computer. If anyone can help with my homepage issue, and any other issues you see from the logs below, I'd greatly appreciate it. I know just enough about computers to be dangerous!!!If you have any suggestions as to the website issue, I'd appreciate those as well.Thanks for your assistance!!!!!!~DebLogfile of Trend Micro HijackThis v2.0.2Scan saved at 1:51:46 PM, on 10/21/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files... Read more

Answer:Home Page Keeps Changing And Unable To Access Certain Website

Hi debbed28,

If you still need help please post a fresh HijackThis log and I'll be happy to look at it for you.

Thanks for your patience.

P.S. Please copy/paste the log into this thread using the Add Reply button.

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Hi Guys,
 
Simple issue: Paypal.com won't load on any device connected in my home, pc, laptop, mobile phone etc.
 
This can only lead me to believe it's a router realted issue though I can't seem to find a solution. I've factory resetted the router, changed it for a new one etc. and still paypal.com is unaccessable.
 
If I run a 'cmd' ping test on the URL, it attempts four connections and fails. The windows host files are fine and I've tried turning of all firewalls, anti-viruses, malwares for a short time to test. Still fail.
 
Does anyone know a solution I can try?
 
- Milko

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So many programs out there and I simply cannot find anything that focuses on this area of security.Any suggestions welcome on software that I can pay attention to.IE I think I should be asking for a script but not sure ...as long as access is granted exclusively to a registered password and logged on my site.Any links welcome Thanks

Answer:Software to handle website Access management

Do you want users to be able to register, or do you want the sole responsibility of assigning user names and passwords?If you want sole responsibility, and providing your server is running apache you can use .htaccess There are plenty of places around the net with tutorials all about .htaccess but a good start would be: click here (javascriptkit.com)If on the other hand you would rather users to be able to register etc then you should check out hotscripts.com (click here) to see what is on offer. There are many free scripts there and, of course, there are commercial scripts which you need to purchase.

2 more replies
Relevance 58.63%

Today, my roommate apparently used my laptop without my knowledge, trying to "make my wireless network more secure" (or so he says.) In the process,he completely destroyed said network (so much for making it more secure) and I ended up not being able to use it at all.

After a call to tech support at my ISP, I was able to get it up and running again. I can access my email, use my P2P program, and access every website I've tried, except for one specific site. When I try to access that particular one, I get the "Internet Explorer cannot display the webpage" error page, and when I try to investigate further by clicking the "Diagnose Connection Problems" button, what comes up is "[This website] is not set up to establish a connection on port "World Wide Web" (HTTP)" with this computer."

I have never seen this error message before, and I was able to access this particular website with absolutely no problems, right up until this afternoon when my roommate fooled with my wireless connection. And, as I said, I can access every other website I want, just not this one. Could it be simply a matter of the server being busy/unavailable, or could there still be something screwy with my wireless network?

Any help you could offer would be greatly appreciated! Thanks in advance!

Answer:Unable to access one specific website after wireless network update

If you don't mind me asking. . . which website is it?

~Blade

4 more replies
Relevance 58.63%

Hi,

I am new to this forum and I truly appreciate the knowledge that the members shared in the forum.
For almost 3 days I realized I could not perform live update for my anti virus software and also when I tried to access the website of any anti virus website, i.e. symantec.com, avg.com, avira.com. the internet will prompt me saying "failed to connect".
I tried to run spyboot, it would not run, because it can't access the updated files online.
Please help me....

Answer:Unable to access any antivirus website or performing live update

Are you able to burn a disk or download to a thumb drive from another computer?If yes, try running mbam:------------------------Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal proces... Read more

2 more replies
Relevance 58.63%

Hi, I'm having an issue with connecting to ragezone.com

On January 17 09, I was viewing this site and when I refreshed it said
Firefox can't find the server at www.ragezone.com.

-This also did not work on Internet Explorer
I checked other sites and they all worked.
I then pinged sites as yahoo.com, google.com, facebook.com .. and I received 4 pings from them each. I pinged ragezone.com and it said 'Ping request could not find host.'

I went to all the other computers on my network, and they could not go to ragezone.com either.

So, I reset my router manually by it out and waiting awhile and putting it back in. This also did not resolve the problem.

Also, my firewall is not on.
Belkin Firmware Version 1.01.03 Boot Version 2.02.00 Hardware F5D8230-4

Windows XP Home Edition Version 2002 Service Pack 3
 

Answer:Unable to access ONE website on any computer/device on my entire network.

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Relevance 58.22%

I WANT TO RENDER MY COMPUTER INCAPABLE OF ACCESSING TWO CERTAIN WEBSITES. I Need some info on how to block webpages. I tried going to TOOLS>INTERNET OPTIONS>CONTENT and enabling CONTENT ADVISOR, but this did not work well at all. I also tried this by accessing CONTENT ADVISOR through SETTINGS>CONTROL PANEL> INTERNET OPTIONS.

The problem was that it ended up blocking every website on
the internet, even though I only specified to block TWO
SPECIFIC websites. It seems that it made me specify every
single website that is OK to visit, as well as specifying
sites that were never OK to visit. And even when I cleared
a website, I kept getting access refusal to websites that
I had already cleared by checking the option, "ALWAYS
ALLOW ACCESS TO THIS WEBSITE". Sometimes I had cleared these sites multiple times, but still had trouble
accessing them. I ONLY WANT TO BLOCK TWO MEASLY WEBPAGES - NOT THE WHOLE INTERNET!!!

Am I doing something wrong here, or does this proceedure
have a bug that prevents it from working effectively? IS
THERE ANOTHER WAY TO BLOCK A WEBSITE? Do I need to get special software to do it? Thanks for shedding light on this dilemna.
 

Answer:Do I Need Special Software To Block Access To A Specific Website?

Add the web-sites to the Restricted zone Tools/Internet Options then select the security tab and Restricted icon and add the web sites here. You can further customise the capabilities of the web sites in the restricted zone.
 

18 more replies
Relevance 58.22%

I am unable to access a specific website from my Linksys E1200 router. The Linksys router is able to access every other website that I tried except for this one particular website. I am able to ping the website just fine, but cannot access the site. I narrow it down to the router since every computer connected to the router is unable to access the specific website, but when I changed to my other router, I'm able to access the specific website. Any ideas?

Edit to add: I've tried disabling the firewall...powering down router for a while...tweaking the MTU setting. I'm totally at a lost on what could be the problem.
 

Answer:Solved: Unable to access a specific website from Linksys E1200 Router

7 more replies
Relevance 57.4%

Hello,I received a popup McAfee security center message to reinstall McAfee, which is inlcuded with my Comcast subscription. I am unable to access the McAfee website through Google using IE. I also tried AVG and had a problem accessing the server to update the software. Below is the HJT log; attached are the logs created by DDS. Any help would be greatly appreciated!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:22:25 AM, on 5/17/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\McAfee\MBK\MBackMonitor.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\PROGRA~1... Read more

Answer:Google redirects; Unable to access McAfee website, download antivirus updates

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 54.53%

My computer is currently unable to run any antivirus software. Malwarebytes, avira free anti virus, basically almost anything that scans the computer is blocked. The program usually runs for a few seconds, before closing by itself. When attempting to reopen the program, it will say "Windows cannot access the specified path file or device. You may not have the appropriate permissions to access the item." Gmer does not work either, it scanned for like 20 seconds before closing and access to it is blocked too. The only antivirus software that has been unable to run is eset online scanner. It said to have found patched.hn.trojan. I saved the log of what it detected which is here.

C:\Program Files\Avira\AntiVir Desktop\sched.exe Win32/Patched.HN trojan error while cleaning
C:\Program Files\Bonjour\mDNSResponder.exe Win32/Patched.HN trojan error while cleaning
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService(2).exe Win32/Patched.HN trojan cleaned - quarantined
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe Win32/Patched.HN trojan error while cleaning
C:\Program Files\GrassSoft\Macro Expert\MacroService.exe Win32/Patched.HN trojan error while cleaning
C:\Program Files\iPod\bin\iPodService.exe Win32/Patched.HN trojan error while cleaning
C:\Program Files\iPod(2)\... Read more

Answer:Unable to run any antivirus software, access denied

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415257 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

77 more replies
Relevance 54.53%

I am running an HP with Windows 8 and am unable to access the internet using a wi-fi connection.  I tried another network adapter to no avail and the signal/connection does not show any problems.  Therefore I believe the computer is infected but I don't know where to begin since I cannot download/access any antiviral, etc. programs.  Your help would be appreciated.  Thanks.

Answer:Cannot access internet therefore unable to run antivirus software

Hello.. Have you tried Safe Mode with Networking yet?Also tryPlease click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Now check if the internet is working again.ORGo to Start ... Run and type in cmdA dos Window will appear.Type in the dos window: netsh winsock resetClick on the enter key.Reboot your system to complete the process.If needed : type these one line at a time, press enter after each line. See if it works after each.netsh interface ipv4 resetnetsh interface ipv6 resetipconfig /flushdnsIf you get on do these.. or you can download these from another Computer to a flash drive and run off that.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on... Read more

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Relevance 54.12%

I'm using a P4 Dell with XP SP2 and it was very infected. I used AVG to remove most of the viruses and I don't get anymore pop-ups or unexpected IE windows opening up trying to sell me AV applications, but I still can't get to MS update or any security software sites. I wasn't able to run Panda's Online scan or download any of the other applications. I'm waiting for a friend to download the two recommended applications and give them to me so I can install it but they aren't installed right now as I write this thread.
As I try to access MS update or security software sites I get an unable to connect error. I have checked the list of restricted sites and tried turning off Windows firewall but it hasn't changed. So I'm hoping you guys can help me. I really appreciate all the work you guys put into this, Thank you.
Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:51:41 PM, on 9/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG... Read more

Answer:Unable to access MS Update and security software sites

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

If you're not receiving help elsewhere, and still require assistance for this issue, and since it has been a few days since you first posted, please do this:
Download RSIT by random/random and Save it to your Desktop.
Double-click RSIT.exe to run the tool.
Click Continue at the disclaimer screen.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Please copy/paste the contents of log.txt in your next reply.
Please attach info.txt to your reply.
To attach a file to a reply, simplyClick the Manage Attachments button under Additional Options > Attach Files on the post composition page, and
Copy and Paste the following into the Upload File from your Computer box:C:\rsit\info.txt
Click Upload
------------------------------------------------------

19 more replies
Relevance 53.3%

Hello. I have an important question to ask you. I ran a trial of a lesser known Internet security software program for 30 days. I vaguely recall seeing a few quarantined files encrypted in the program but did not investigate the specific quarantined files at that time. This was near the end of the trial period. They may be or not be actually infected, but I quickly recall seeing a few important files quarantined. Overall, I was unhappy with the manner of this Internet security software program operated. Now, after the trial ended, I was planning to remove this very known Internet security software program from my system. However before I did, I had to verify the Internet security software program's quarantined files.

Now, when I opened the program interface, I see the program is COMPLETELY blackened out and I cannot access ANY PART of this program's functions since it requires me to now purchase the program. I do not wish too. I was completely unaware that I would have difficulties accessing my quarantined files after the trial ended. Now, I contacted their technical support online and they told me that after the trial is complete, there is NO WAY for me to access my quarantined files and I am out of luck unless I purchased a subscription to reactivate the program. Now, I FIND THIS CRIMINAL!!! :mad

Even if they shutdown the program activation with active system protection following the trial period, they should at least still allow me access to my quarantine... Read more

Answer:Re: Unable To Access My Quarantined Files Following Software Security Trial End.

If you create a Puppy Linux bootable CD you will be able to copy or delete anything as long as you know where in the filing system it is located. Puppy will not install itself on your hard disk, it just boots from CD and runs in RAM. Easiest rescue tool around.

What makes you think you may have a valid claim against the publisher - have you incurred any loss due to this?
 

9 more replies
Relevance 53.3%

Hello All,I am not able to update my Zone Alarm Internet security suite for some weeks now. I was directed here from the Zone Alarm Forum. Although I can browse through most of the websites, I am not allowed to access Zone Alarm update, Microsoft update. I also tried http://www.malwarebytes.org/mbam.php and also http://downloads.superantispyware.com/down...AntiSpyware.exe but was denied access both on IE and FirexFox.Further Filemon and RootkitRevealer do not work any on my machinePlease help.Thanks

Answer:Unable to access Anti-virus updates / Anti-spyware website

Thanks guys,
All problems solved Thanks to SuperAntiSpyware.

2 more replies
Relevance 52.48%

XP Pro system, SP2, running Comodo firewall, Avira, Windows Defender. Have run Mbam, SAS, CWshredder in safe mode. Have also run Panda and Sophos, OTscanIT, Asquared, RootRepeal, etc. After all this, I ran SDFix yesterday and it found and deleted a trojan in C:\Windows called '1.tmp'. Still unable to open www.symantec.com website. Unable to open www.pctools.com website. I've tried pinging those websites and get 'request timed out'. Believe this machine is still infected and I need help at this point. Thanks, guys.Just to clarify the above... When booting up in safe mode with networking enabled, no problem reaching www.symantec.com or www.pctools.com. However, in normal bootup those sites - and others - are unreachable.Merged posts. ~ OB

Answer:Infected with unknown. Unable to open symantec website, pctools website, etc

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/412560 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the low... Read more

21 more replies
Relevance 49.2%

Hi there

For a couple of weeks I have not been able to access our business website or the hosting company website from our main office. I can access all other websites.

I can ping the website with no loss through a command prompt. Other people can access the website no problem and I can access it fine from my pc at home.

I have checked the hosts file and the address is not blocked.

I have contacted the ISP and the hosting company and they can find nothing wrong, so I am assuming the problem lies with me.

Does anyone have any ideas why this may be happening?

Many thanks in advance
 

More replies
Relevance 48.79%

Hello,

I have Windows XP with Mcafee virus protection and Firewall. The virus software fails to update because it can not connect to the Mcafee site. I use windows explorer 8 and can access all sites except Mcafee. Do I have a virus or malware? Need help to remove. I contacted Mcafee and they had me download their Stinger tool, but that did not find any virus.

Thanks.

Answer:Mcafee Virus software update - unable to access Mcafee site

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The... Read more

5 more replies
Relevance 48.38%

Hello, I am unable to update my antivirus software (Norton Internet Security) as it cannot connect to the LiveUpdate server even though I am connected to the internet and can access all sites except for those such as Symantec or Microsoft. I've even checked if I was able to websites for free antivirus such as AVG and Avast! but still I am unable to do that. On reading the forum thread posting rules, I tried downloading DDS and GMER but still wasn't able to do so since bleepingcomputer.com and gmer.net was unable to load.

I was however able to use HijackThis, and this log was created:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:42:39, on 8/8/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\MICROS~3\GAMECO~1\Common\SWTrayV4.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\vVX6000.exe
C:\Program Files\Common Files... Read more

Answer:Unable to update antivirus software or access any antivirus websites

7 more replies
Relevance 47.97%
Question: AVG antvirus

My virus is outdated and cannot get update can anybody help me plese.

Answer:AVG antvirus

try uninstalling the progran then reinstalling it that worked for me when i had a problem

5 more replies
Relevance 47.56%
Question: Avast antvirus

Good day to all.Thinking of changing from avg to avast as it seems to be getting a good report,Wondering if anyone can assist me in the full workins of avast i did install it the other day to give it a run but coulnd't quite get my head around it regarding the scans updates etc,can anyone help me out with a 'maybe' list of operations from start to finish screenshots if possible?.thanks.da.

Answer:Avast antvirus

try PC Tools anti-virus click hereI use it and find it very user friendly.

10 more replies
Relevance 47.56%
Question: Antvirus XP 2010

Hi thereI do hope that you can help get rid of this virus from my PC. I have attached the two logs from DDS. I have already used Malwarebyte Anti -malware. It identified infections which have now been deleted and I subsequently scanned again. No infections were recorded the second time round. Thanks a lot. Regards Peter

Answer:Antvirus XP 2010

Hello Peter Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.Please keep in mind that we have a large backlog of users just like yourself waiting to be helped so try to be as timely as possible in your replies. Since we do this on a part-time voluntary basis we are limited on how many logs we can respond to and keep open due to time restraints. If you have to be away or can't answer for some other reason just let me know. Thank you for your understanding.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.The only log in the attachment was the Attach.txt. I will need the DDS.Txt which should have been generated along with a GMER log which I will post the instructions for below. You can post both in the reply window, please do not make them an attachment.If you have any CD emulat... Read more

8 more replies
Relevance 47.56%

Okay so I had antivirus through yahoo and McAfee internet security then a few days ago it prompted me to update it, i went through the whole update thing and everything was working fine until yesterday then when i tried to login to my aol mail the login box was blank, then on youtube and pandora and facebook the screens would go blank (i'd get basically a white screen where all the content was supposed to be) then i realized that the mcafee icon was gone and when i tried to open it i got that it was a mising shortcut, now windows security center is telling me that i have no antivirus protection. I went to the yahoo site to install or re-install the AT&T Internet Security Suite but i get to the installation page and the link to start the english download won't open...also it keeps saying that my flashplayer needs to update or is missing but i have the most recent flashplayer..i know because i checked like 4 times!!
either way i basically can't do anything at all on the internet because i can't open anything!! can anyone help me????

cotecaidy

Answer:my antvirus dissapeared!

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".C... Read more

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Question: Norton AntVirus

On my Windows 98, i was able to get my Norton 2005 to update but when i try to open it on the desktop or menu so i can scan my computer . It begings to open then just freezes , and then i have to end the task to get it off the desk top. Do i have a corrupt file ?
 

Answer:Norton AntVirus

I don't know the answer to your question but may I suggest using a free antivirus solution. I have never liked using Norton or McAffe over the years. Too many issues with them. I now recommend using AVG or Avast. They are both free for home personal use.
 

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We hae just renewed our Spware with Antivirus subscription and Ihave downloaded the Spyware withAntivirus Version 6 from the Pc tools website. The message when you click on the icon states Subscription Valid etc and it is fine for a couple of weeks then all of a sudden it comes up with the message Subscription Invalid and Spyware Doctor is re-starting in the O's.Help!

Answer:Spyware with Antvirus

No idea what's wrong but as you've paid for it, why not take advantage of PCTools support system click here

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Hey guys,

I've been racking my brain on this for a while now, and I can't seem to put my finger on what's gone wrong. Maybe i've been working on it too much now.

trying to access fldoea-public.sharepoint.com from the company website and the page cannot be displayed on any browser on any of our domain machines.

Accessing that same page from outside our network works fine.

The website resolves correctly in the DNS when i try NSLOOKUP --> 191.234.154.27

Tried TRACERT and can only get to the Firewall and not beyond.

I can view any other website perfectly except this one.

Checked with my ISP and they said we don't seem to have anything blocking our outbound connections.

We have a Sophos UTM9 Firewall setup... and none of the web filtering options are enabled.
Any ideas on what I might be missing ?
Thanks for any help you guys can provide !!
 

Answer:Website Access problem with only 1 website

Solved my own problem after all !!

Just FYI in case anyone experiences the same frustrations with this...

ICMP was disabled on the Firewall and a Country Code block was in effect that I had not initially noticed.
So voila ! Solved
 

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Hi

I caught some kind of virus from a link someone sent me via msn which I stupidly clicked on. Now my laptop is really slow to boot up and load anything. My norton found several trojans and something called infosteal and it says it has fixed them but it's still slow and I still get fake antivirus software pages popping up all the time. I dont know much about computers (well fixing them) so my brother sent me this spybot antivirus thing which has found quite a few things (see below and attached, had to separate it) but they dont seem to go when it says it has fixed them.
Please help!!

C
--- Search result list ---
Smitfraud-C.Toolbar888: Settings (Registry key, nothing done)
HKEY_USERS\S-1-5-21-645408613-2188786282-873221060-1006\Software\Microsoft\aldd

Smitfraud-C.Toolbar888: Settings (Registry key, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Araf15

Microsoft.WindowsSecurityCenter_disabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Start!=W=2

DoubleClick: Tracking cookie (Internet Explorer: Christine Blythe) (Cookie, nothing done)
Advertising.com: Tracking cookie (Internet Explorer: Christine Blythe) (Cookie, nothing done)
BlueStreak: Tracking cookie (Internet Explorer: Christine Blythe) (Cookie, nothing done)
MediaPlex: Tracking cookie (Internet Explorer: Christine Blythe) (Cookie, nothing done)
AdRevolver: Tracking cookie (Internet Explorer: Christine Blythe) (Cookie, nothing done)
AdRevolver: T... Read more

Answer:pop up fake antvirus sotware

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I run ComboFix program to clean up my notebook without uninstalling NOD32. After rebooting the notebook, the NOD32 was damaged. I tried to uninstall it, but it did not work. It said some of the NOD32 files were being used by other applications. I could not find out what applications were using those files.
Please help.

Thank you very much!

Answer:can not uninstall NOD32 Antvirus

How do I manually uninstall my ESET security product.

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