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Very slow and wont load ad aware or update windows

Question: Very slow and wont load ad aware or update windows

The computer is very slow. I can't load windows updatesAVG quit working, as well as ad aware.I tried uninstalling AVG to relaod and it failed at that alsoMalware bytes runs and finds nothing.The windows disk is lost.We have way too many processes running and startup tasks. I would like to see that get smaller.The CPU runs idle but takes huge hits periodically.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:43:18 AM, on 12/4/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\WINDOWS\system32\wscntfy.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =" target="_blank" class="invilink"> - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhostR3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)O2 - BHO: IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dllO2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheModeO4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [TkBellExe] "realsched.exe" -osbootO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quietO4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /backgroundO4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htmO9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htmO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dllO23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exeO23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exeO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: RosettaStoneDaemon - Rosetta Stone Ltd. - C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exeO23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe--End of file - 6508 bytes

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Preferred Solution: Very slow and wont load ad aware or update windows

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Very slow and wont load ad aware or update windows

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREPlease download GMER from one of the following locations and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and re-enable all active protection when done.-- If you encounter any problems, try running GMER in Safe Mode.-------------------------------------------------------------Please be patient and I'd be grateful if you would note the followingThe cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problemIf you still need help, please include the following in your next replyA detailed description of your problemsA new DDS log (don't forget attach.txt)GMER logPlease do NOT post any logs as attachment unless you are unable to paste them directly in the Reply box. Thanks and again sorry for the delay.

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Hi,I've run all kinds of scanners so far and still have had no success in getting rid of the spyware, malware, or virus I have!! Whenever I try to go to the MS Update website, IE7 shows the URL as "", however it takes me to the Google (english version) home page. When I try to click on search links in Google after running a search, it takes me to some random ad website on the first click, and if I go back to the search listings and click on the link a second time it will actually go through to the desired website.Further, on trying to go to the Lavasoft updates website, it will not allow me to download the updates. When I click on the link for the download, it takes me to the IE cannot display webpage notification. The link I am trying to download from is: I cannot run the internal update options on Spybot or Ad-Aware either as they say they cannot connect to the server.In short, there is something definitely wrong and after running extensive searches and applications of all sorts. I have tried Trend Micro online scanner, Panda Security's online scanner, Spybot, Ad-Aware, SpyDoctor, Microsoft Live Online Scanner, Symantec Antivirus and more. I've even installed Autorun Eater and TeaTimer to try to get to the bottom of this, and to no avail! I think its time to let the pros here take a look!! Thank you for your help in advance! I've followed the guide on ... Read more

Answer:Cannot Load Windows Update Website, download Ad-Aware Updates, and more!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the ... Read more

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I have Win XP home, Ad-aware SE installed core application 1.06r1 Personal.When I try to update via the program to build SE1R53 07.07.2005 I get this message:The download definition file could not be read, please update again.Has anyone else had this problem?Can anyone help? If so, many thanks.

Answer:ad-aware SE update fails to load?

Re-installation of software solved the problem.

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During the final stage of a windows update my com. shut off. Now I get the motherboard start up screen, with the option to access the BIOS, then it says "Loading Operating System" then it loops back to the bios screen again. I went into the BIOS selected to boot from DVD, and when it asks to Boot from CD to press any key...I do,and it still loops back to the BIOS screen!!! I can't break the cycle.

Answer:Shutdown during win 7 wont load

Hi,Kindly follow the below mentioned steps in order:1.Confirm Hard Drive is recognized in BIOS. If yes, follow next step. If NO, load BIOS defaults.2.Boot to Safe mode and perform system restore. System Restore will affect Windows system files, programs, and registry settings only. If system restore fails or unable to access safe mode, follow next step. 3.Run Start Up repair from the URL mentioned: the issue still persists, then try running the Hardware Diagnostics. If you get any error code, make a note of the error code. Thanks & RegardsDebbie B#iworkfordell

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Ok so i decided i would update my BIOS as i saw there was a new BIOS available at the dell website

I have a Inspiron 1100 2.2Cel, 512 Ram, 30GIG
I had a A29 BIOS and was updating to A30, So i downloaded and started the BIOS update it starts installing and has to restart as it restarts all is fine till it gets to the windows splash screen and it comes up with a certain boot file is missing in system32 ( I didn't get chance to see the specifics as i wasn't expecting a problem) and then straight away it restarts so the BIOS didnt finish installing and from then on it simply just keeps restarting at the splash screen

So i thought i would try Safe mode but the same problem, I then try putting my XP cd in and repairing the windows but still no luck so then i went and instaled a second XP which is now working fine, which relieved a bit as the Computer parse is working just not the original Windows

I now have access to the other windows install to be able to put the missing files in, But my main concern is getting "My Documents" as i have a lot of college stuff which isn't backed up on my USB drive, And when i go to get access it comes up with access denied because it's private

I have tried This
still didnt help

Tried copying some system32 files from the fresh install to the old see if the file might missing might have been added but still no luck

I did a virus scan and the scanner was able to scan the files in the "My Docume... Read more

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So last night I shutdown my computer but there was a update with that aswell, This morning when I go to turn my computer on, It loads up MSI and then i get a black screen with a White blinking line at the top left of the screen, It wont load up windows ive tried restarting my pc aload but i can't find any answers, I know little about computers.
Any help is appreciated

Answer:Windows update last night, PC wont load now

op system?
if 8 or 10 then attempt to boot at least 5 times and winsows should then detect a problem and boot to the advanced tools (REcovery enviroment) where you can try a startup repair or a system restore.

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I need help!i know a bit more than the average person about computers and i can usually resolve my computer issues on my own but im stumped! the first time i had an issue was a couple months ago when amd prompted me to update my graphics driver, so i did....after updating  i restarted the computer and i would get to the windows loading screen then,  a black screen with just the loading "ring" shownig. i restarted the machine a few times asnd got the same thing,  so eventually i got to the startup repair screen and i used system restore to bring the computer back to the point before i installed the new driver. after that it worked fine for a few months.  just last week i had the same issue with the black loading screen so i did a system restore again andt windows loaded fine after that, until the screen went to sleep then it refused to come back on and would not boot up again. i had not updated the graphis driver so im not sure what caused it this time and since then thats what has been happening i have tryed restarting it time after time and it will eather freeze at the black loading screen, or will  boot into windows very slowly, then crash again. i have also tryed system restore a few more times and it just boots up once then crashes again i have even tryed repalcing the hard drive and putting a fresh windows 10 install on it and it, but  just does the same thing again. the strangest thing for me is that it seems t... Read more

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when attempting to load Windows update page I get error message 0x800A1391. I followed the instructions given to clear the problem but no success. Anyone had this problem and any suggestions.

Answer:windows update page wont load

managed to clear it. Mobile code control was switched on in Zone Alarm..Switched it off and hallelulah

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Hi, im atempting to download some Windows for my friend on his laptop but every time i attempt to complete downloading them it stops and i get the message 'Some updates were not installed' and i get the error code '8024200D' and i have no idea why it wont download completely. I dont think he even has Vista service pack 1 so im quite keen to complete the download/s. Has anyone any idea what i can do please?

Answer:Windows Vista Update wont load 100%-Help!

You can use Googleclick here

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I was watching a youtube video and there was a loud scream in the video which at point a loud distorted version of that scream continually played with the video continuing to play with no audio whilst the distorted sound continued. The mouse was movable (but may of froze shortly after, cant remember) but I shut down by holding the power button for 10 seconds (because of the noise). Now when I turn on it loads as normal till the user account screen but after I login the desktop will either not load and be blank with curser visable and moveable, or the desktop will load and be functional but incredulity slow. It takes 10 to 15 to load desktop and icons and clicking on an icon such as chrome or itunes takes 10 to 30 mins load. On one occasion after being logged on for 25 mins the login sound played showing how out of sync it was. Windows boots and operates normally in safe mode and the only fix I've attempted is disabling start up programs, but to no avail. I've scanned for viruses and avg picked up nothing, i also ran spyware and removed selected problems, but the problem persists.

I'm pretty basic in my knowledge when it comes to these things, so any help is extremely appreciated.

I apologize if this has been posted in the wrong forum, i'm new to TSF

Thanks in advance.


Answer:[SOLVED] Windows 7 wont load/really slow and unresponsive after login

Hi and welcome to TSF from safe mode try running system restore to a point when it worked without issue System Restore - Windows 7 Help Forums
if that fixes things then I would consider running chkdsk The How-To Geek Guide to Using Check Disk in Windows 7 or Vista

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Hello. This site has helped me many times to remove malware, but this is my first time posting for help. Running windows XP SP3. Explorer pops up an extra window on startup and randomly with random sites (adsonar comes up alot), they often have a large yellow congratulations banner on top. Google links all redirect elsewhere. Yahoo causes intermitent redirects. I ended up with the Antivirus Soft from one of the redirects.Also noticed I cannot access windows update whatsoever , the pages will not load, I get a page reset errorInstalled IE8, on startup it warns me that a program is trying to change my default search engine. Redirects persist.I installed Mozilla Firefox, and the xtra window pop ups and google redirects are happening with it as well.Ran Defogger, DDS and GMER..................DDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 23:48:24.84 on Wed 05/26/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.652 [GMT -4:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\CA\ETRUST~1\realmon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\igfxtray.exeC:\Pro... Read more

Answer:Google redirects / windows update page wont load

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hi, since I couldnt use SRT i read that it maybe from an old BIOS so i decided to update. I looked for Y570 2.8 ver. and I installed. there was an error but automatically restarted, after restart  wind?ws didnt load and instead I  got some colored boxes. WHat should I do to fix it besides guarantee

Answer:After BIOS update Windows wont load, instead few colored boxes

Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,  
 Based on what I read from your post, Since there was an error reported during the Bios upgrade, it might have corrupted the bios, please contact local support center to get system verified
Do give this a try and let us know
Hope This Helps

WW Social Media Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!How to send a private message? --> Check out this article.

                        English Community   Deutsche Community   Comunidad en Espaņol

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I have been unable to get updates for the past week, only a message saying (error retreiving updates)This happens in XP and Vista.Anyone else having a problem?T

Answer:Ad-Aware free wont update

I have had this myself as has my daughter (both on XP - no nothing of Vista problems) and we found the easiest solution was to download either the old or new (2007) version, uninstall and reinstall.

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Backstory (skip if you need)
I'm fixing someones laptop, It was slow and taking 30 minutes to startup, i did the usually virus scan and restarted, then it was stuck in an auto repair loop. I used a windows 8 Install CD from microscoft. None of the options in it would work, install (key doesnt match) reset (missing partition), image recovery (cant find an image), restore (no restore point), etc.
Used command prompt, did stuff like bootrec, bcdedit, diskpart, and chkdsk. After it ran chkdsk it finally loaded windows. I reset/reinstalled the OS completely. Fixed, restarted, running smooth. Owner said it was working great for a day, then after turning it back on it was in an auto repair loop.
It's stuck in a preair loop, I can't even boot from the 8 CD! Have it configured in the bios, it shows the the blue windows logo then the screen goes black for 3 minutes and a blue screen flashes for 1 second saying  "Your PC ran into a problem and need to restart. Collecting some info (0% complete) search online for error: 0x000021a"
The weird thing is, Windows 7 disks boot fine, but it's "not compatible". And if I physically remove the HDD, it will boot into the windows 8 CD. So I put the HDD back in (while still at the command prompt) and it wont take my commands in related to the C: . I get a "System cannot find the drive specified"
I also tried hooking upp the HDD to my PC SATA, it shows in explorer, but just right clicking it crashes explorer.exe. D... Read more

Answer:Windows wont load, Boot CD wont load, Automatic Repair Loop

I got a windows 8.1 disk made and it allowed me yo boot from the CD, but it's SLOOOOW, it takes minutes to load reset or w.e (none of them still work), or open the command prompt.
I ran chkdsk /f /r /x but it didnt help. chkdsk /r ends with:
"A disk read error occurredcc0000185
Insufficient disk space to fix the Usn Journal $J data stream."
Before when I ran it, I'm pretty sure it let me restart and booted into windows, not now.
Next I tried bootrec.
/fixmbr - succesful
/fixboot - succesfull
/rebuildBCD - Total identified Windows installations: 0
/scanOS - Total identified Windows installations: 0
Next bcdedit
Nothing worked "The boot configuration data store could not be opened. The requested system device cannot be found."
Next sfc /scannow
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
"Windows resources protection didnt find integrity violations"
BCDBoot c:\WindowsFailure when attempting to copy boot files
Next diskpart - but I forgot what I did before that may have worked. All i can remember is I had to select a disk or volume, and do something with it.

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Been trying to download & install definitions file


and when I tell it to download, the "Retreiving Update" bar go's to 100% and after 30 seconds or so a box with an X in a red circle appears which says, "The downloaded definitions file could not be read, please update again". I try again with same results.

I've tried downloading it with everything except 'Systray' and 'Explorer' off and still no luck. AVG, and SpyBot downloaded OK this morning but not AdAware.

Anyone else having this problem?

I'm using Freeware version: "Installed core application 1.06r1 Personal"

Answer:NEWEST AD-AWARE Update wont download

6 more replies
Relevance 63.14%

Hi everyone,

I have encountered the problem with my Dell PC.

When I am casually browsing online, sometime a black empty command box will pop up for 1 second and then disappear. And sometime it will pop up again 1 second later, and disappear immediately.

And then when I go to document folder, and nothing will be in the folder, the pathway box at top will be loading the green bar, it will takes forever, eventually it will get stuck, without showing any documents in the folder while in reality, it has several files saved. It was impossible to use outlook email app as well. And it will take a while for the mouse pointer to stop being refreshed. Dell PC will get stuck, and I won't be able to shut it down by clicking on shut down option using mouse pointer, only way I can shut down the PC is to press the physical button of shut down.

And then I will turn on the PC, which may take several attempt, and when it finally work, I will get notification at right bottom corner of my desktop which will say "Failed to connect to a Windows service. Windows couldn't connect to the Group Policy Client service. This problem prevents standard users from signing in. As an administrative user, you can review the system event log for details about why the service didn't respond."

Sometime it will work, and document folder will open instantly, showing all the files without any problem.

I did run diagnostic on this PC via boot menu with F12 key. No problem was found.
I al... Read more

Answer:Black box popping up,slow/stuck PC,document folder won't load, windows wont connect.

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I have windows 7 running on a HP Pavilion dm4 laptop.  Lately windows is very slow to start -close to 5 minutes just to get to the log in screen.  Also, the updates will not install.  I am getting various error messages and when I try to look them up I get general information.  
I have done a disk cleanup, defragged and removed some unneeded programs.  I am going to do the Security Tango also.  
What should I try next?

Answer:Windows is extremely slow to load and won't update

Welcome Ann,
If your self help attempts don't clear the problem [I suspect that they may not]. Or if you can't download, install, update and run any of the scanners please quit trying by yourself and go to the Am I Infected forum and get expert assistance.
Continuing to try different things without a plan can make things worse.

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I just finished the topic I took all the advice including downloading Online Armor. Today I started up my computer and there was an error on AVG saying it was outdated. I tried to update, it wouldnt work. I then tried to open and update Ad Aware to see if there was anything, that would not update either. I then updated successfully Malwarebytes Anti Malware, ran a full scan, nothing. Note that AVG is enabled, it just won't update. So I am unprotected, and I just recently uninstalled and reinstalled on that last topic. What could be going on to cause this in two programs?!?? Please help, I would really appreciate it, thank you so much for all your help.Jessica

Answer:AVG and Ad-Aware wont update; just finished cleaning computer

When you tried to update AVG, did you get an error message of some sort? What did it say?***************************************************Also, please note that is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products) Further, most people don't understand Spybot's TeaTimer or how to use it and that feature can cause more problems than it's worth. TeaTimer monitors changes to certain critical keys in Windows registry but does not indicate if the change is normal or a modification made by a malware infection. The user must have an understanding of the registry and how TeaTimer works in order to make informed decisions to allow or deny the detected changes. Additionally, TeaTimer may conflict with other security tools which do a much better job of protecting your computer and even prevent disinfection of malware by those tools.More effective alternatives are Malwarebytes Anti-Malware and SUPERAntiSpyware Free.~Blade

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I am constantly having redirects and new tabs spontaneously open to spammy websites in both IE and Firefox. I cannot get to Windows Update, it either says it can't connect or takes me to a fake search engine page. Windows is very slow to load at start, and after working for a little while, I tend to get Generic Host Process for Win32 Services errors, after which my machine locks up.

Malwarebytes has not found anything. AVG says it finds 6 infections and fixes 3. The infections are in svchost.exe, iexplorer.exe, and explorer.exe, where it says that a Trojan horse Agent_r.XJ Object was removed from each.

I do have access to my Windows XP Install disk.

Thanks so much for your help,

DDS (Ver_11-05-19.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_25
Run by mcox at 15:41:25 on 2011-05-25
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1605 [GMT -5:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\mcox\Desktop\
============== Pseudo HJT Report ===============
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7... Read more

Answer:Browser redirects, Windows Update blocked, slow to load Windows

Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programs, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this ... Read more

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Relevance 61.91%

I recently installed Windows XP and all my programs on a new hard drive, as the old one would not boot. Last week I received a "Generic host process for Win32 services" error. My machine locked up, and I had to restart. Then I started having issues where Windows would not load or would take a very long time. I am able to start Windows in Safe Mode, but it takes much longer than it should.

Now sometimes when starting IE or Firefox or when surfing, new tabs are started on spammy webpages. Other times, IE or Firefox will not start. I also cannot go to the Windows Update site.

Neither Malwarebytes nor Avast find any instance of infection.

AVG says that it finds 6 infections and repairs 3. Just in case it would help, here is that part of the AVG log file:
(C:\WINDOWS\system32\svchost.exe (3440):\memory_001a0000 Trojan horse Agent_r.XJ
C:\WINDOWS\system32\svchost.exe (3440) Trojan horse Agent_r.XJ Object was removed.
C:\Program Files\Internet Explorer\iexplore.exe (2652):\memory_00260000 Trojan horse Agent_r.XJ
C:\Program Files\Internet Explorer\iexplore.exe (2652) Trojan horse Agent_r.XJ Object was removed.
C:\WINDOWS\explorer.exe (1484):\memory_001a0000 Trojan horse Agent_r.XJ
C:\WINDOWS\explorer.exe (1484) Trojan horse Agent_r.XJ Object was removed.)

Thanks for any help you can provide!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:02:07 PM, on 5/9/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.1870... Read more

Answer:Windows Update blocked, browser redirects, slow to load Windows

Is there anyone out there that can help me, or can I provide any additional information?

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having problem with the computer with programs not loading or updating , or it hang up , havent really done anything to fix it yet


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Wouldn't even let me post a message to this forum.

Testing again!

Answer:Windows update won't load, windows running slow NEED HELP.....PLEASE!

Why can't I post anything other than simple stuff????????

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Relevance 59.45%

I'm running windows xp home edition. When i try to search for anything on the search engine and click a link, it takes me to an entirely different website. I have 2G memory, but my computer is running so slow. I ran a malwarebyte flash scan and found and deleted 2 infections. I also found 5 infections under full scan and deleted them. But i'm still having the same problems. I also cannot load windows updates at all. It takes me to a page cannot be displayed. I've tried going to search for it and when i try to click on anything with update in it it takes me back to the page cannot be updated page. Can anyone help me?

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My IE Is extremely slow or just gets stuck,and firefox wont load up at all! I've scanned with AVG(paid version) Also Scanned with Malaware Bytes , and AVG spyware!I use Time Warner RR, So speed is not a Issue!HELP!Running processes:C:\Windows\MHotKey.exeC:\Windows\ChiFuncExt.exeC:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\BigFix\bigfix.exeC:\Program Files (x86)\Free Music Zilla\FMZilla.exeC:\Program Files (x86)\IOI\Smart Copy\ButtonMonitor.exeC:\Program Files (x86)\Portrait Displays\Pivot Software\wpCtrl.exeC:\Program Files (x86)\AVG\AVG8\avgtray.exeC:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exeC:\Program Files (x86)\Nitro PDF\Professional\NitroPDFPrinterMonitor.exeC:\Program Files (x86)\Grisoft\AVG Anti-Spyware 7.5\avgas.exeC:\Program Files (x86)\Portrait Displays\Pivot Software\floater.exeC:\Program Files (x86)\Gateway\EzTune\DTHtml.exeC:\Windows\ModLedKey.exeC:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exeC:\Program Files (x86)\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\Program Files (x86)\Internet Explorer\ieuser.exeC:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe... Read more

Answer:Browser Wont load or Slow!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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hey lookign for some help here. sometimes my internet explorer wont load pages and i have to try like 15 times to load a page so i dont get a
"couldnt not connect error page". if anyone could help i would appreciate it a lot! thanks heres my log:

Logfile of HijackThis v1.99.1
Scan saved at 10:53:28 AM, on 5/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analo... Read more

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My computer was in fine working condition 3 days ago i play a computer game called lord of the rings online i have been playing this game for about 4-5 months on my computer running it on ultra high graphics setting( the highest) i did the same with age of conan. Now i can barely even load the game to log into the server even with the settings on as low as possible it is impossible for me to play
my internet has been loading slowly as well and anything i try to load from the internet is very slow or does not work
my interent randomly switches to the "work offline" feature in which i have to go and click it off and open and close my internet explorer multiple times untill i get lucky and it works

this did not start to happen overtime 1 day it was working the next day it was not. I have no clue what the problem is if ya'll could help i would be very grateful thanks!

here is the thing yall asked for
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:15:46 PM, on 4/29/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files (x86)\Internet Explorer\iexplore.... Read more

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My Pc is an amd athlon 64, 322+, 2.1ghz with 448 mb of ram. Its a windows xp 2002 home edition with service pack 2.

My computer works fine with no problems except this one.
Recently we found a trojan and a trojan backdoor downloader! we have completly removed these and use counterspy & avg for our protection.

The problem we now have is any program we use which uses the folder 'My Documents' runs stupendously slow and sometimes freezes. 'My Documents' itself can take 20 mins to start, if it does. If it opens, opening anything inside my documents is impossible. I cannot burn anything off from my documents in nero as it freezes & sending anything on msn from my documents also has the same effects, so as you can anything linked to the folder or uses anything from the folder 'My Documents' dosent work.

Can anyone please help as we have years of photos and music on our pc and would hate to lose it all.


Answer:Solved: My Documents Slow/wont Load

I am having the EXACT same problem!

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Relevance 57.4%

When I try to get an update from Microsoft it tells me the following:

Install the ActiveX control required to view the website
The website will not display correctly on your computer without this control. To install it:
1. Right-click the Internet Explorer Information Bar. It's located just below the address bar.
2. In the right-click menu, click Install ActiveX Control.
3. In the Security Warning dialog box, click Install.

Note: If the Information Bar doesn't appear, or if you've installed the control but still can't use the website, take these steps to solve the problem.

I have no"bar" to clik below the explorer bar. I have seen it pop up before but it doesn't with this website. This is keeping me from getting updates. Any suggestions???

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I dont know if this is posted in the right area but I'm so desperate to get my laptop working its unreal.
First it started off with my laptop crashing, I had totally forgot it needed to do a windows update and turned off my laptop in hopes that it would work properly.
After that my laptop has not been working. The machine turns on and gives me two options. Start windows normally or do a repair. Upon starting windows normally, it loads so far before sending me back to the two options of start windows normally or repair. On the second time I clicked repair. My laptop then goes so far before presenting me with a blue screen that is usually the screen where my accounts are. The cursor still moves but it loads no further even after leaving it an hour. I decided to make a repair disk, hoping that the problem was because of windows. the disk loads, gives me a choice on the keyboard language then does nothing. I honestly have no idea what to do, I want to keep all the files safe on my computer as I havent backed them up and I have worked so hard on the projects. someone please help

Answer:windows 7 refuses to load and system repair wont load

Do a hardware/software reset with your BIOS:Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained to clear the software connections between the BIOS
and hardware and clear any corruption in the temporary memory.
(If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
and mouse should suffice and be the only peripherals reconnected.
Turn it on to reinitialize the software connections between the BIOS and hardware

After doing those steps, clear your CMOS by entering the BIOS (see your system manual for steps to enter the BIOS), going to the EXIT screen, and loading setup/optimized defaults.

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I recently had some issues with the laptop so i decieded to format the drive and do a complete clean install but after doing so the computer is alot slower then it used to be and im also getting the svchost error with mbam and im also getting a rootkit error threw kaspersky. Please help me remove these errors and improve the performance of the computer.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16450
Run by Talia at 13:36:24 on 2012-12-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2708 [GMT -5:00]
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalS... Read more

Answer:MBAM SVCHOST.exeSVCHOST.exe wont delete, Computer running slow, Windows update fails 9c48

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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I have a Dell M8430F (2.4 GHz Intel Core 2 Quad Q6600 Processor, 4 GB RAM, 750 GB Hard Drive. I use Internet Explorer 8 and use Comcast as my provider.
My problem is when someone is on their Mac Laptop and I'm on as well the internet slows down on both ends, sometimes doesn?t even load. I'm not sure what version the Mac is, but this has started recently. Any suggestions on what I can do to fix this? This never happened before.

Thank You

Answer:Internet Runs slow or wont load when someone is on laptop

What type of router or model is your laptop and the MAC computer is using as access point? Do you have a fairly good or high speed connection?

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Hey guys!

Well i have win 7 pro 64 bit.

Though i have an OEM not an upgrade. I hate shutting down my comp, so i like to make it sleep.

Though when i put it to sleep or when the timer auto. sleeps my computer, when i come back to log on, i click my profile to log on either i get

- Windows does not load, will be stuck in the loading page. (once i left it for 10 minutes, stuck at the loading windows page) and i have to force restart my computer.

- Or

- It does load back to my desktop, though everything is running SO SLOW. My internet explorer freezes and it says "not responding" no music will load, folders takes ages to load. Even when i go have lunch and come back, my comp is still very slow. Thus i ahve to restart again.....annoying..


Answer:Sleep Mode: Wont load when back or slow

When experiencing problems during or after power state transitions, the first step is to ensure that the BIOS and all drivers (video, NIC, audio, anti-virus...) are up to date.

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Ok, so i noticed my computer needed a restart after downloading a windows 7 update. I restarted it and now its in a continuous bsod to startup repair. everytime i get this:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200802
Problem Signature 05: AutoFailover
Problem Signature 06: 29
Problem Signature 07: CorruptVolume
OS Version: 6.1.7600.
Locale ID: 1033

I have tried chkdsk c: /f /r and no luck. Tried updating bios. I have tried a system restore but it doesnt work. i cant boot into safemode either. Im at a loss. any help would be great!

Answer:BSOD Win7 Wont Load After Update! Help!

Start with the steps for Troubleshooting Windows 7 Failure to Boot and post back if you need help as you go through them. Step 9. gives you the option to backup your important data.

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I was manually installing service pack 2 on windows vista because i was told this would sort out my problem with not being able to do any auto updates, then it got to the stage where it shutdown and was installing 1/3 updates then when it got to the 2nd part it crashed and when i restart the laptop nothing happens at all, just a black screen, no boot menu options or anything like that. I dont have a vista disc or anything like that, does anyone have any suggestions as to how i can solve this problem, sorry if my explanation was short and not very detailed.

thanks in advance

Answer:Vista wont load after update error

Um, I believe you will need some kind of disk. Specifically, you'd need either the Vista disc or the ERD disc. You need to launch a repair on your OS, as it seems to be screwed. Can you get into Safe mode? Can you get into the pre-boot menu at all?

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Hello, my windows 7 starter just cannot start. When i last switched off my comp, it has an update on the shut down button, so i shutted down with 20 updates. The next time i switched on my comp, i was unable to even get to the login page. The whole screen is just appeared installing 1 out of 9436 updates with black background. After the 9436 updates, the whole screen turned black with no words, nothing. I cant get to the login page.Then i only can turn off the plug. After that i tried swithcing on again. The computer told me to do a windows fix since my windows is unable to start. Then, the windows open into desktop and i was able to surf the net as normal. I thought wow finally my comp recovered. But i was wrong. THE SAME update appeared on the shut down button. I got no choice but to press it again and the whole problem repeats. Why is there repeat update of the same thing? And it seems like its the update which caused the problem. I just cant use the comp now.... HELP :(

Answer:Win7 wont load after shut down during update

Do a repair/system restore (again).If you can get to the same point again, instead of shutting down, click the start orb then type 'update' (without the quotes) and select Windows Update. click on 'Change Settings' and select "Download Updates but let me decide whether to install them", click OK and then review the available updates and see if you can tell what the problem is.You have to be a little bit crazy to keep you from going insane.

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I am helping a friend to determine what the problem could be on her laptop Satelite A215 -S6816 Windows will not load on start up and it says "press F2 for setup, Press F12 for boot device selection menu" however niether one of those options work no matter what I do.

I have tried them on start up but nothing happens. It just wont enter BIOS mode or the menu. It will say please wait or entering menue but again nothing happens.
What else can I try to get into the menue or to get the system to get windows to load? Could this be a motherboard issue? Hardrive issue?

Thanks in advance.

Answer:Satelite A215 -S6816 Wont enter BIOS mode and Windows wont load

hi harddrummer,
connect an external keyboard and try again

if it works there is only the internal keyboard defectiv/bad connected
i dont think that is an os based problem...

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hi guys
my wifes pc is running slow and she is having problems with web pages loading,also every 5 minutes or so she gets a pop up saying that a network cable is unpluged but we know its not ?
here is the HJL

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:36:51, on 07/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\... Read more

Answer:Solved: web pages wont load ,slow pc , says a cable is unpluged but i know its not

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I am missing above mentioned files from internet explorer; does anyone know where i can download these files to replace the ones that are missing. I've google searced all over the internet; Or will i have to download & reinstall internet explorer 6?

i have windows XP home edition version 2002, with service pack 2.

Answer:Re: Internet Explorer Webpage Wont Load/slow Loading

diyahnih,If you have your Win XP CD you can repair IE. I'll link you to 2 sites that explain how it's done. Remember both of these sites methods of repair require that you have your original XP CD handy.Microsoft Knowledge Base method of IE repairBe (sfc /scannow) SafeDa Bleepin AniMod, Animal

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not sure if im in the right place
but computer wont do anything but load up with options to do system repair or whatever its called but it says it cant fix the problem i dont have disc for it or any pw's im on a reg user account it wont load in safe mode but by doing different things i have access to do various things but not sure what or how to lol i had issues before and got them fixed by using sites similar to this any help is appreciated

Answer:system repair wont work windows wont load

Might be a failing Hard drive. Get to your bios and see if there is any diagnostics there to do a hard drive test. On some motherboards its delete on others its F2. If there is no diagnostics on the bios i would make a USB bootable diagnostics and do that.
I just had the same problems and found out the hard way that it was a hard drive.

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Since my lad's PC had the Blaster virus yesterday it wont take the AVG latest update. I get an error message at the end of the downlaod and the Control Centre (AVG) doesn't load properly.I have uninstalled/reinstalled/updated but I get to the same point each time.I downloaded one of the Microsoft recommended AVs and when I came to activate it by dialling up a similar thing happened.He has XP.

Answer:Anti Virus wont load or update properly

click here

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Relevance 55.76%

When I start up my pc, I get a screen that says, "We apologize for the inconvenience, but Windows did not start successfully, a recent hardware or software change may have caused this, ….etc."
Then I am offered with a bunch of options to either:

1) Start in Safe Mode
2) Safe Mode with Networking
3) Safe Mode with Command Prompt
4) Start Windows Normally
5) Last Known Good Configuration

None of them work, the safe mode ones, show a bunch of lines of code as per normal when starting up safe mode, then it freezes and stops and eventually goes back to the screen mentioned above. Same for 4 and 5, windows blue loading bar screen comes up, then the screen turns black and nothing. After a few mins my computer restarts again and goes back to the screen mentioned above.

Prior to my computer not being able to restart/load windows. I had some pop up vundu trojans i was trying to remove. Did some research after about 5 hours finally removed it. A couple days after i started receiving "generic host process error" Something to do with explorer.exe program. So i ctrl + alt + del and explorer.exe was taking up 100 cpu usage. At this point i tried to minimize task manager and my computer froze up. I waited about an hour came back and still nothing so i manually turned off my computer and turned back on. And now it will not restart. I have no idea where my windows xp disks are or even if i have them. I found what appears to be the solution to my explorer.exe pr... Read more

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This has been a huge problem only reason I put my external back on is because is has my ethernet drivers but i can copy those to disc if I cant get rid of this. I run AVG antivirus. Here is my hijack this log. AVG found 13 trojans first time 5 2nd scan 2 3rd and 4th still runnin 5th...all on external hard drive...Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exeC:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXEC:\WINDOWS\system32\CTHELPER.EXEC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\eHome\ehRecvr.exeC:\W... Read more

Answer:win xp Cannot load any Secure websites many spyware and spybot wont update

Hi hades6093,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please give me a little time to go through your log and I will also let you know that I am a trainee so each stage of the fix will need to be checked by an expert coach before I post so there may be a slight delay. Don't worry I won't abandon you. Please subscribe to this topic, if you haven't already, and wait for me to get back to you.
Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 2 days I will bump the topic and if you do not reply by the following day then I will close the topic.Thanks

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I had to update my bios & it seems that the wrong one was downloaded about 3% into installing the laptop just died & won't go back on.

There are no lights & there is no noise from the laptop at all.

Any ideas on how I can fix this?

The laptop is a Toshiba satelite L300D.

Answer:Toshiba l300D wont load up after bios update fail

It doesn't sound like it is fixable on your end. Flash BIOSes that go bad, leave you with a doorstop. You'll hear the statement, "I bricked my computer". This means you turned your device into a brick also known as a doorstop.

You might want to post at a good BIOS site

People do send bricked computers off, have the BIOS chip desoldered and a new one soldered on. You might be able to get information on that type of service.

Maybe if you contact Toshiba, they will be able to tell you of some companies that do this.

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Hey folks,

I googled my troubles and came across this thread on your network which describes my exact problem to a T

Now, I'm a little challenged with computers and couldn't quite keep up with what needed to be done to resolve this matter. Would someone be able to walk me through step by step what I need to do to try to get this issue resolved?

Any and all assistance is greatly appreciated!


For the browsing redirect to Skooble, my iPhone also does the same thing. Any way to repair the iPhone outside of a hard reset?

Answer:Hijacked browser, can't update ad-aware/windows

Hello, and welcome to TSF.

While there may appear to be similarities with other topics, each machine and each infection can be different. This is why we want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. I currently have as many open topics as I can effectively handle; this will have you back in queue with the proper logs so an available helper would be able to assist.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

RE: your phone...can't say as I know the answer to that.

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Logfile of random's system information tool 1.04 (written by random/random)
Run by AXEMan! at 2008-10-26 14:35:49
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 13 GB (46%) free of 29 GB
Total RAM: 238 MB (41% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:36:29 PM, on 10/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
C:\WINDOWS\System32\svchost.... Read more

Answer:[SOLVED] Slow System Tray load. AVG won't allow auto update.


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Recently my Avg 9 free has stopped upgrading. Also the scans turn up with no results. I have also noticed my internet speed drooping completely. Im running a Dell Inspiron 15 with Vista and I just ran HiJackThis and my log follows. Any help would be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:24 PM, on 1/29/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Lexmark Z2400 Series\ezprint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:... Read more

Answer:AVG wont update and internet is slow


Are you still having this problem? If so, do the following:
Download TFC by OldTimer to your desktop

Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Lo... Read more

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Hi Guys

Just noticed this yesterday when i updated my Laptop via Windows Update, that this update updates the explorer.exe, which will effect if you got a Custom start button installed.

After installing the update, you'll have to restart and when you are back from the restart your start button will now be changed to the default Windows 7 Start button, so you'll have to change it again if you wanna have a custom start button.

Note: I dont know if this update is out for x86 based systems

Updated for Windows 7 for x64-based systems (KB977074)
Just wanted to let you all know

Answer:Be Aware Updated Explorer.exe : Windows Update KB977074

It is for both. Fixes 3 issues, one having to do with notification icons, so probably why explorer.exe is updated.

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Relevance 52.48%

Yesturday my vista was working great, and on the screen as i went to shut it down said "updating files do not shut down computer 3/3 100%" but it stayed like that for 4 hours, so i turn it off manualy once i turned it back on the next day it asked me for my password i put it in and as it was loading it was vey slow and would take 5-6 minutes for programs to load up.

Also when i go to click on like my internet it dont work, not even my games work, they try to load then freeze. So i did a scan on it and its still having this problem. After i got frustrated i went to shut it down again and it says "logging off" but stays like that for hours, so i have to manualy turn it off. Now with internet issue, it works in safe mode with connection, but not in my normal screen. WHY IS THIS DOING THIS?

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i have a fresh copy of windows 2000 professional installed on my computer.

Everything i go to microsoft update and try getting all the updates it never works?

i tried also installing my ipod shuffle cd with no success either, i get a message 1607: unable to install installshield scripting runtime... i cant figure it out either....

nothing is working right at all on this thing?

why wont the updates work and why cant i install my ipod software?


Answer:my windows 2000 wont install anything? windows update wont work... virus?

Try reinstalling 2000 again and if you don't have service pack 4, I suggest you download it and apply it. You only need SP4, you can skip 1,2 and 3 since 4 contain previous fixes.

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Hi there, please can you help?
I realize this BSOD might be a commonly reported problem but the issues here seem not to have been addressed specifically by other threads so I hope I haven't opened a new thread unnecessarily. Anyhow, here goes...
Various pc problems have arisen since coming home from holiday last week:

Background: 2 months ago: installed samsung SSD to run a new install of Win 7 64bit - on Asus P5NE-SLI with newly installed AHCI controller card. Successful after some troubleshooting; ran fine for several weeks.

PC left for 2 weeks while on holiday: on return a few days ago pc had problems on start-up: blank screen; no/slow start-up then BSOD attached.
The problem now is specifically a start-up issue: very slow to boot windows; if I hit F8 or del then BIOS loads very slowly, if at all; windows loads but freezes part way through. It DOES eventually load but it doesn't seem stable: yesterday the pc restarted unprompted.
The clock time was incorrect by about 20minutes when I got home from holiday (cmos battery?)

So far, I have (in chronological order)...
cleaned out dust, checked for shorts and loose wires
run Prime95 stress tests: seems OK - no crashes; Speed Fan recorded CPU temps of >50C before I closed the program. On idle CPU is now 37C; GPU 47C
memtest run overnight: 7 passes no errors;
updated GPU driver; run Furmark GPU stress test: all fine!
searched for other driver updates - none required (at least through windows)
run Sams... Read more

Answer:Slow start-up; crawls into BIOS setup; then slow to load windows

The problem is with your usb hub, or quite possibly a usb device that is plugged into it.
The fault is clearly sourced in the usb system though.
You may try updating your chipset drivers.
try rebooting with nothing plugged in but mouse and kb.

9 more replies
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my start up is very slow, and also my anti spyware programs wont update
this is my hijack this log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:01:57 PM, on 6/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\.... Read more

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Relevance 51.66%

Last night I updated windows 8.1 from windows 8.
It got to the stage where it needs to restart so it done that started the configarations and once it reached 100% it restarted.

Since then what happens is when i press power on the samsung logo comes on the screen then the black screen with the windows picture then the bsod comes up for around half a second and it restarts. then it constantly does this.

The whole cycle only takes a few seconds.

Ive tried booting in safe mode but this isnt working so I downloaded kav rescue on another computer and saved it on a flash drive, But it wont boot off this either.

Any ideas?

Answer:Windows wont start after 8.1 update wont boot in safe mode

What does the BSOD state? Most times it is a driver issue with the Display drivers. Other times it is hardware.

3 more replies
Relevance 51.66%

I installed Windows 8 enterprise eval x64 as a windows to go setup.  Everything works fine except when I goto the store to download an app I get the "your purchase could not be completed" error.  When I try to check for updates it fails with
code 80070057, when I try to use the trouble shooting program i get the same error as the updates.  I'm running as an admin with my Microsoft account, I have tried a local account.  I have been searching all day.Like electronic music?

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Relevance 51.66%

Hello everyone.
This is my first post on TechSupport Forums.
My pc have following problem:
When Windows loads (black screen with blue thing moving) It takes really long (about 2-5 min usually).
After that, blue screen, where computer would scan disk C:/ - It don't scans, just stands on 0%.
And the third thing, windows start up loads pretty slowly.
I need help really, because whole computer started to work very bad since windows loads slow.
I runned CCleaner, cleared everything, runned AVG full system scan.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:28:37, on 16.08.2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
... Read more

Answer:Windows XP load really slow, don't scan, slow startup.

12 more replies
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Was not simple trying to clarify my problem in a small title. My online classes begin in 5 days, I am desperate here! Here we go. 2 days ago I tried to import pics from my phone to laptop. I have had this laptop only for 3-4 months, and just mainly used it for school. Before halfway through the importing of pics process it rejects my phone, and will no longer recognize it (Samsung Galaxy S5 active btw). I did so much research, and tried so many usb settings tweeks, but nothing. It hates my phone for some reason.

Then at a point during all that, I reset my laptop and it just gets stuck with black screen and circle bubbles. Doing all the things you can think of on google, so many searches. It goes from that to getting stuck on welcome screen, then doing more work and searching, I get it to go to my desktop, but its only a black screen with mouse cursor. Before this point I couldn't even get it to boot through safe mode, it would get stuck. I can get safe mode now, but wont let me access any setting or options, no control panel. Not even start menu! I could only get into task and device managers. At that point I saw "!"s on my display adapters, video card, network card, and a couple of other visual type devices. Tried to uninstall, reinstall drivers, nothing. I've done so many things to resolve this, but ask if I've done it anyway, please. Before I left for work earlier, I just gave up. I started the reformat process from the reset pc setting. After it finished I p... Read more

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Relevance 51.66%

I have been having this problem for quite some time now. I cant download any updates and it says that i'm using a proxy or behind a firewall.

The error code is 8024402C

I have gone through all the steps mentioned in the Microsoft site and also in numerous other sites to identify the cause of the problem and nothing seems to work.

Also my Limewire, Bit comet and other p2p s/w's have stopped connecting for some reason. I'm not sure if all these problems are related to each other.

Can anyone tell me what to do?

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ok this is gonna be a bit long but i want the details there. the issue pc is my old pc. it has windows 7 its an asus msn-la motherboard i cloned this drive and used it in my new pc. after a few months my new pc's drive died and i took the old drive from the issue pc(witch was not giving issues at this time) and stuck it into my new pc until my replacement drive came. when i got the replacement drive i cloned the drive again onto the replacement drive and then put the new drive in the new pc had no issues there. put the old drive back into the issue pc (this is when issues started) the pc booted up to the windows desktop loading screen fast but once it got there it sat there for like 5 min before loading into windows. once it loaded into windows it was un usable for around 10 min while it loaded background stuff. once it finally loads into windows if i try to open anything its still responding extremely slow. is there anything i could do to fix this or is this going to me a re install only situation? i did try to use a windows 7 disk to do a startup repair but it claimed i couldn't do it because i dident install from that disk.

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Question: windows wont load

I have just had a new rig built, but when I try and start it up I get an error message, it is just 4 letters like MDLS (or something like that) cant be found, this is a fresh install of windows xp pro, I know its not a lot of info but as any one got any idea what I'm on about? From what ive been told now its a scrip that starts up windows.I cant remeber off hand what mobo has been used but the HDD is a SATA 2

Answer:windows wont load

We need the exact error message, not a guess.

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anyways im on my friends laptop because on my computer and downloaded some torrents

checked with NOD32 as like any other person, the next day i booted and than my msn loads and than, it loads than i put on safari and than BAM i crashed it was bad, it was frozen for 10 minutes and than decided to restart

than the evil NTLD or something like that came up, i restarted a few times and got the same messege and than i shut off the power bar than on, it now says its missing my windows/system32/config/system


now i go into safemode and than it gives the same error windows/system32/config/system
kk so now im here,

heres the worse part

i cant find me ORGINAL windows xp cd,


so can i get a fix, do i use the bartPE???

anything, i just want to scan and clean the system and keep ALL OF my files,

well except the bad ones,

please please HELP
kk just tell me what to do because i have it somewhere but i have another question

can i install vista but have all of my files STILL there???

or would i have to back up than a clean install of vista

Answer:Windows XP wont load!

can i install vista but have all of my files STILL there??? or would i have to back up than a clean install of vista?No, best to have a fresh install.Is your computer going to be able to handle Vista system requirements?

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Question: windows wont load

i have a hp mini 110-3000 notebook and today it decided that it would get to the windows loading screen and freeze or reboot, I've tried to re-install it and it gets to the "install now" page after i select the languages and click install, it gets to the "set up is starting" page and the courser starts spinning and stays like that for hours on end

Answer:windows wont load

Do a RAM test. - Memory Diagnostic

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Xp wont load. have tried all alternatives last known configuration etc and it still keeps coming back to the same screen. what can i do? novice user scared of losing files!!!

Answer:windows xp wont load -help!!!

Usually at this point, I think you need to use the Recovery Console of your XP disc.
You might want to give a little more detail about what's happening like, what kind of screen you're getting. Is it blue? Black? Stuck at some point?

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I have a new AMD4200 Dual Core computer which I cannot get to install Windows XP on.

The specs of the machine are AMD 4200 Dual Core
ASUS M2NE mainboard, 300GB SATA HDD, 2GB DDR2 Ram, 256MB GeForce PCI-E video card.

When i try to install Windows XP, it boots from the CD Rom and loads the initial files before rebooting. After the reboot it starts the setup process and gets to the 39 minute mark before completion point. However it never makes it any further than that before the computer shuts itself down. I have tried both SATA and IDE drives with no success whatsoever before the computer shuts itself down.

I have tried approximately 50 times to install Windows with only one success.
I was able to install Windows XP on the single occassion and I have had no problems with the computer at all. This was pure luck as I havent been able to install it again.

Does anyone have any ideas???

Answer:Wont load Windows XP

Hi and Welcome to TSF

When you install on SATA you need to press F6 to install your SATA drivers, have you done this?

7 more replies
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its on my home computer, its a compaq presario sr1000, with windows xp home manages to pass the first compaq screen imdeiatly after being switched on, but then when the xp screen comes on it just usually has a load-up scrolling bar below the xp sign which scrolls from left to right, but this now doesnt appear...any solutions would be great. ed

Answer:windows xp wont load up??

check if you can boot into safe mode..
if not boot into the recovery console and try chkdsk /p

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Relevance 50.84%

I just loaded XP on to a new drive. All was working well. Then i loaded a cd that came with my hard drive and it deleted a file. now windows wont load in safe or any other thing. the message is windows root file is missing Please reinstall a copy of the above file.
The file is windows root system32\hala.dll
any one got an idea
i reinserted the xp install disk and it wont boot form it

How bout i i format the hard drive? Can some one tell me how to do that?

Answer:windows XP wont load

this has happened a few times to people over the last month,dunno why.
here are some instructions on how to get back into windows.

scroll down the page to the section on HAL.
hope it helps you out.

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For some reason, Windows XP is not loading. It says Windows did not start succesfully. A recent hardware or software change might have caused this. When I try to start it on SAFE MODE, it says a problem has been detected and windows has shut down to prevent damage to the computer. Unmountable_boot_volume. It also says, techinical information, STOP: 0X000000ED (0X826A9D80,0XC0000006,0X00000000,0X00000000). This is on a blue screen after doing Windows recovery. Please help!

Answer:Windows Xp Wont Load!!!

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Question: Windows wont load.

So this is my problem. I am running Windows 7 ( A bought copy) with 4 GB RAM and using Nvidia GEForce 9600 GT as a video card, not sure about some other stuff though. My computer got stuck while playing a game so I restarted the computer, then it asked me if i want to launch startup repair or to start windows normally, if i choose "start windows normally" it would get me stuck on "starting windows" and show me the windows logo. The "busy" LED on my computer goes red and my computer gets stuck, and I cant do anything. If I chose startup repair it would go through some loading procedures and get stuck on a black screen, again I cant do anything and the "busy" LED goes red. I used NOD32 trial version and I did scans pretty much daily. So I formatted my computer and reinstalled windows, This time I installed Kaspersky Internet Security (Yes, I did buy it), to make sure I dont have a virus. And after 1 day I turned my computer off for the night and on the next morning I got the same problem again. Im pretty sure its not a virus and my computer isnt so old, I bought it about 1 year ago. Please help me!Update:OK this just happeded: I left my computer running for a few hours while its stuck at "Starting Windows" and it suddenly stated a disk check. The disk check failed, im not sure what was the error because it diappeared a few minutes later and a black screen appeared. Ofcourse Im now stuck at that black screen...   Can anyone ... Read more

Answer:Windows wont load.

The symptoms you descibe, and especially this...QuoteThe disk check failed... make me think that the hard drive containing the operating system has either failed or is in the process of doing so. All things considered, you should probably take it to a repair shop, unless you know somebody good at hardware stuff.

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windows wont load without the cd, get an error message saying non system disk or disk error. please insert and strike any key! can anyone help please!?

Answer:windows wont load without cd!

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Hey guys
I can't find my previous post about this..

I was having a problem with my computer not booting/loading while my nvidia 8500gt is installed. gets to the scrolling green bar thing with microsoft corp. under it then goes black where the windows emblem should pop up and goes ding.

It was recommended i get a new power supply..i did...and still no love. Ive run a couple test from the vista install disk and from the boot menu and it says i might have a boot error...

any help would be greatly appreciated

Answer:windows still wont load :(

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i think its a virus, prob is, so i cant get windows to load normally, nor in safe mode and i cant even get into system restore, it loads then there is a quick blue screen and then restarts on its own.... i have a 1TB HD in 4 partitions i can only see the C drive listed and it says 132 out of 931 free which makes sense with all the data on all 4 parts......i took the HD and used an enclosure but the i cant get the D to recognize anywhere......i was thinking maybe using the Combo fix on the boot up might work????

any help would be great appreciated as im usually pretty good at backing things up but i need school work on there for finals coming up.....thanks you and happy holidays

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ok my computer is an HP desktop running 512mb ram an intel core duo and 200gb harddrive when i turn on my computer i let it load to where it says WINDOWS XP LOADING but when it gets to where it suppose to say WINDOWS XP LOADING it turns out just black screen nothing loads up not my login info where i put my password in order to enter but its just a black screen this turned out to be due to that my computer had some type of spyware that kept giving me pornography websites and kept saying my computer had a virus and well it block all my programs to loading since it said it was infected with the viruses but when i tried using DESKTOP MANG i got to close this wanna be antivirus and my whole things work but when i restarted my computer thats when it didnt want to load up what can i do my friend told me to format my computer but i have important info and i dont want does datas to be deleted what can i do ?

Answer:windows wont load up

Welcome to TSF

Looks like your in alittle bit of a pickle. I should send you right over to the security forum for them to help you clean your system but it looks like you cannot get windows to load so that wont help at all.

Can you boot into Safe Mode? (by tapping F8 @ boot)

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I have a problem with Winows XP professional I deleted some of the $ntupdate files yesterday and compressed some of the files and this morning the PC won't boot up it comes up with an error message "ntldr is compressed cntrl-alt-del to restart" is there anything I can do?



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Question: windows wont load

hey guys been awhile since i've had a problem, but here it goes. I turned my computer off last night and when i went to turn it on this morning, windows wouldn't load. It went to the screen that says you can start it in safe mode or normal mode or any of the other ones. But when i choose any mode the little white bar at the bottom of the screen loads, but then it freezes. Or if i choose safe mode it floods my screen with a bunch of command lines then freezes. I need a little help here guys because i am baffled. I know this has happened to me before but i do not remember how to fix it.

I have windows XP
amd 2600+ xp
asus a7n8x-x
gig of ram
2 hard drives, one at 20 and one at 60 gigs

Thanks for the help ahead of time guys.

Answer:windows wont load

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Question: Windows wont load

My windows does not load. Once the windows logo appears it freezes then restarts.
I did launch startup repair and it goes to black screen with white arrow, nothing else.
I tried to recover factory settings, and it said missing a file.
I pressed F8 and and did the start from last good config. Nothing also.
I did disable auto restart and blue screen gave me this:
unmountable boot volume stop: 0x000000ED (0XFFFFFA8004F575D0, OXFFFFFFFFC00000B5, 0X0000000000000000, 0X0000000000000000)

Answer:Windows wont load

if you can access the bios see if you can load the hard drive.

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having trouble with netbook put norton on and it found some virus told me to restart computer when i did windows wont load getting a message this application has failed to start because themed32.dll was not found. Re-installing the application may fix this problem can any one help please not very good with computer jargon

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Hi, The problem is that windows Xp wont load.There has been no system crash and windows was shut down normally. Upon startup, the system boots to a black screen with the error msg "NTLDR is missing". I'm sure Iv'e had somethin similar in the past and it was not seeing the keyboard, once the connection was checked all was fine. It also says press ctrl>Alt>dlte to restart and this it does but only back to the black creen and error msg. Two new keyboards have been tried, both usb and ps2. So this is obviously NOT the problem this time.. Any ideas?? Thanks in advance Phil

Answer:Windows Xp wont load?

click here

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Question: windows wont load

Okay Monday i got a new Gfx card a 8600 gt nivdia geforce. i installed it and had it working.. it was working fine for a good hour or 2 until i got the blue screen of death. then i restarted my computer and the windows logo screen took forever to load and finally when it loaded i was stuck in a black screen that wont load my windows. ive tryed to load my comp. in safe mode but it fails to load up too. so if anyone can help that would be greatly appreciated . thanks.

Answer:windows wont load

d/load and run the hard drive makers diognostic utility on the hard drive
what power supply do you have in it

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When I load windows, it gets up to the loading screen, stays on for a second, or less, and then just the screen blanks out and restarts again...

This is after my first PC build. THe Harddrive is detected fine...(its also the one i used from the old computer I had...)

What can i do for this?

Answer:Windows wont load...

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Question: Windows wont load

I have had my computer for about a year and a half and when I try to start my computer up it gets to the windows loading page and is stuck there. Dell says that it is a software problem but I do not have warrenty for it. What can I do?

Answer:Windows wont load

Hi SarahMarie,

You can try performing a check disk repair and see if this process resolves your issues. You can perform a check disk repair using a windows xp cd or you can also try performing a check disk repair in safe mode. Is your computer able to get into safe mode at all?

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Question: windows wont load

Hey everyone. Just recently i got home from the movies. when i tried to turn the comp on it loaded (windows xp) but then it gott this message saying Stop c000218 or something like that. The Registr Cannot load the hive file: \system Root System 32\ Configg\software. Or it's log or alternate. it is corrupt, absent, or not writableBeginning dump of physical memory...Dumping physical memory.I tried restarting the computer *censored* it kept onshowing. i trieedd turning it off but it still doesn't help. thanks in advance.

Answer:windows wont load

Do you have antivirus protection? Also, have you installed any new hardware/software lately?[glb]Flame[/glb]

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have to hit ctrl alt delete to continue. I got an system recovery disk from .I can get to system recovery by switch the boot log up.But my operating system does not show up. will the disk i burned work??? It says to load drivers if no operating system is there. Which drivers??? where are they???I do know a little about computers, please keep explanations a novice and am learning.Thanks so much for the helpLaptop is emachines 725I deleted Malware Malbytes off my computer and when it restarted is when all the problems started.James

Answer:windows 7 wont load

try a system restore from the recovery disk, if that fails, save your files via a linux boot disk, then do a factory restore,"Alt+F10" at boot up, or "Start > Programs > eMachines > Recovery options > Restore. follow the instructions, if you do not have a hidden partition with the original OS, you will have to contact emachines and request a set of recovery cd,s which you will probably have to pay for.i hate computers!but cant help myself....

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I have a lenovo SL-510 but nothing loads up. I tried to load up windows 7 pro. (32-bit) and try to re install it but all i get is an error message. Does anyone know what to do?? 

Answer:SL-510 wont load windows 7! HELP ANYONE!!

Hello Shawn9227 and welcome to community,
Update the BIOS which always help in recognizing new hardware and software.
After this try to install Windows 7 from the bootable disc, if you get any error message then please share.
Best Regards,

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hi i have a toshiba laptop with Windows XP home installed

the computer loads till where it says Windows Xp home edition after that hte screen goes blank and a blue screen appears and disappears really quick

i was wondering if there is any way to fix this

thank you in advance

Answer:windows xp wont load...

Try this. As it's booting, continuously tap F8. This will (hopefully) take you to a screen where you can choose boot options. Try 'Last known good configuration'.

If that doesn't work, come back.


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Question: windows wont load.

This morning I wake up. Start browsing reddit and my computer randomly goes through the shut down process. I restart it and it goes through the normal stuff and get to the point where windows is about to load. It'll just sit there with the _ blinking. So I put my HDD in my room mates computer boots up fine. I put his HDD in mine, boots up fine. Whats the deal? can anyone help me resolve this issue?

Answer:windows wont load.


Originally Posted by roxel

This morning I wake up. Start browsing reddit and my computer randomly goes through the shut down process. I restart it and it goes through the normal stuff and get to the point where windows is about to load. It'll just sit there with the _ blinking. So I put my HDD in my room mates computer boots up fine. I put his HDD in mine, boots up fine. Whats the deal? can anyone help me resolve this issue?

Hmm, a little bit odd, but reboot your machine with the hdd in it, and make sure it is set to be in the first boot order.
If you have any flash drives or any removal media, disconnect it and see if it will boot.
If not, if you can get so far as to the safemode option using f8 during post, try it.
Once you are able to do that successfully, check and see if windows may have updated something on your machine to prevent itself from fully booting.
May I ask why you were browsing reddit by chance, I swear if you hear of people swear by staying out of editing windows registry with a scared look...
At times its for a good reason, if you dont know how to modify something, even some techs like me prefer not to go into it, not unless its needed and calls for it.

Welcome to!

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Question: Windows Wont load

Hi, I started laptop and windows won't boot up. I tried f8 options, safe mode and last good configuration and nothing. What to do. I have no recovery discs or anything. Laptop only 3 months old.

Answer:Windows Wont load

What was the last thing you did or what did you do differently the last time you used it. Install any programs, updates etc....Any sign of life at all? Giving us the brand name and model number would be a big help and I should add this has to be hardware so it should be covered by warranty as well.
One easy thing to do is pull power supply out and the battery which is usually released by switches on the laptop underside. Then plug it in again without the battery and try to boot it.

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okay i was doing a reformat on my lenovo 300 g 530 lap top with windows vista home when it stopped and froze up then i shut it off and tried to reboot when i had nothing but the lenovo screen.i cant get the f11 or f8 to work i booted up with a boot disk now i get windows up to a screen that says unable to find f:/sorces/install.wim nothing i try works can any one help me also i do not have the recovery discs i never got around to burning a set before this happened also when i do get it started it then says that windows cannot complete install please restart and reinstall windows im really screwed here

Answer:windows wont load up

Contact Lenovo and see if you can purchase restore disks for your model.

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Question: windows wont load

I bought a new mother board (MSI 848P NEO) and try as I might I cannot get any version of windows to install. Every time I try to load it stops and the screen announces that a file has not loaded and asks me to retry or skip. If I retry to load nothing happens. It cant be dirty discs because I have used all of them several times before. I have windows XP home,XP pro, 2000 pro, 98 and ME. The results are the same regardless. I have managed to get 2000 loaded albeit minus files which wont allow me to install drivers etc. I have four cd/dvd rom drives to choose from and I have tried them all.any suggestions at this stage would be appreciated.

Answer:windows wont load

I read of something similar in PCPro this month; turned out to be two sticks of memory which would not work together, unlikely as that may seem to be.Can you try a different memory chip?

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My Toshiba Satellite Laptop has Windows 8. For some reason windows 8 wont load. It gets to the screen where you select which username you want. But from there its non responsive, I cant get into Windows, I cant restart to load it up in safe mode.
I got a Windows 8 disk which I had to change the bios to load it up. The cd loads but it says the automatic repair wont repair the laptop. I try to refresh windows 8 but I get a message saying the drive where windows is installed is locked. unlock the drive and try again. It also wont let me use system restore.
I try to use the reset pc option but I get a message saying unable to reset your pc, a required drive partition is missing.
At the start it gives me the option to install windows 8, I don't know whether to just do that? Is it ok to do with windows 8 already installed?


Answer:Windows 8 wont Load

you can try to unlock the drive with a partition utility.
anyways wait for more answers from experts
do not do anything if you are in doubt
trying to install again may give the same locked message.

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Question: Windows wont load!

When i try to acess my dell studio 15 laptop, it comes up with the windows boot manager, saying i should boot the windows disc up and "repair your computer", and the error code under it being '0xc0000225'. I have attempted this several times with it at the end just telling me to retry; but fails everytime. And even when i try to do a system restore instead it wont let me, and comes up with another error message. So is there anyway i would be able to fix this without having to re-install windows and lose everything i had on my hardrive?

Answer:Windows wont load!

Hopefully someone will be able to help, but in the meantime, it might help to say what OS you have?
You might also try unplugging your power supply and removing the battery. Hold the ON button for maybe 30 seconds to reset. Remove all peripherals - especially any USB devices, plug in and reboot.
Have you added any hardware or software lately - just before the problem started?

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Question: Windows wont load

I just put a new system together (p4 northwood 2.66, msi mobo).

I am trying to take an old HD that i've got from a p3 930 system (the one I am using right now) and install it in my new system, but WinXP wont start when I try.

The HD works fine when I put it back in the old system, and even the new system will detect the HD just fine, so I don't think it's a hardware problem.

Here is exactly what happens.. Windows goes to load and I get an error message saying windows may not have been properly shut down, yadda, yadda... Prompting me to start in safe mode, safe w/ networking, etc.. If I choose safe mode, I see a bunch of parths and filenames scroll and then the computer hangs. When I choose normal, or last known config option, the WinXP loading screen flashes for a split second, then a blue screen flashes for a split second and then it just reboots. Very frustrating since I can't even see any error messages..

Anybody have and advice they can share? Thanks in advance.

Answer:Windows wont load

Hello and Welcome to TSF

Your issue is probably putting a hard drive that has an O.S. on it from another system and trying to boot it. You are probably having driver conflicts.
In order to use that hard drive in the new system you are going to have to fdsik/reformat and install a fresh copy of your O.S.

Sure it will boot from the other machine, it is set to that particular system and its hardware.
I hope this has helped

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My friend just called me saying HELP.. She tried to explain what was going on. Starting her PC. it makes a high pitch rev real loud, (probably the CD drive Loading) then she only gets a screen that says PROBLEM DETECTED UNMOUNTABLE BOOT VOLUME? then goes on to say something about checking to see that all hardware is installed. I asked if she had downloaded anything and just a screen saver a few days ago. I had her start up in safe mode, and it pops up a screen that has some options, there is some thing like advance somthing?? enable last known good boot, VGA MODE, and maybe a few other things, I had her try the go back thing And it only sends her back to the blue screen with the unmountable boot volume... in bold letters.

Does any one have any ideas on what to try?

Please respond asap, as she is sitting in her house with no tv, no music, (she is a internet junky and the internet has become her life).

Answer:OMG XP wont load windows.

Unplug PC and count to 30 and plug it back in and give that a try.

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Hi my laptop wont load completely on my account but when i opened a new account it loaded fine. I am desperate to find out whats wrong cant get to my docs on a guest account and i have alot of saved items on desktop. The desktop loads and you can see all teh shortcuts but nothing happens after that. Any help would be great

Answer:Windows xp wont load

Try booting up in safe mode(f8 key at boot) to see if you can use your main account, if so, backup the data you need right away, then check things like what is starting up with windows and such and update us then.

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