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help ive tried everything and i think im making it worse!!!!!

Question: help ive tried everything and i think im making it worse!!!!!

DDS (Ver_09-12-01.01)Microsoft Windows XP ProfessionalBoot Device: DeviceHarddiskVolume1Install Date: 18/06/2009 4:43:21 AMSystem Uptime: 12/02/2009 10:09:40 PM (7034 hours ago)Motherboard: MSI | | MS-7374Processor: AMD Athlon™ 64 X2 Dual Core Processor 5200+ | CPU 1 | 2700/200mhz==== Disk Partitions =========================A: is RemovableC: is FIXED (NTFS) - 466 GiB total, 375.161 GiB free.==== Disabled Device Manager Items ================= System Restore Points ===================RP100: 04/09/2009 3:12:42 AM - System CheckpointROOTREPEAL ? AD, 2007-2009==================================================Scan Start Time: 2009/12/03 00:04Program Version: Version 1.3.5.0Windows Version: Windows XP SP3==================================================Drivers-------------------Name: 1394BUS.SYSImage Path: C:WINDOWSsystem32DRIVERS1394BUS.SYSAddress: 0xB80C8000 Size: 57344 File Visible: - Signed: -Status: -Name: Aavmker4.SYSImage Path: C:WINDOWSSystem32DriversAavmker4.SYSAddress: 0xB8340000 Size: 19072 File Visible: - Signed: -Status: -Name: ACPI.sysImage Path: ACPI.sysAddress: 0xB7F79000 Size: 187776 File Visible: - Signed: -Status: -Name: ACPI_HALImage Path: DriverACPI_HALAddress: 0x804D7000 Size: 2150400 File Visible: - Signed: -Status: -Name: afd.sysImage Path: C:WINDOWSSystem32driversafd.sysAddress: 0xB43BE000 Size: 138496 File Visible: - Signed: -Status: -Name: AmdK8.sysImage Path: C:WINDOWSsystem32DRIVERSAmdK8.sysAddress: 0xB7745000 Size: 57344 File Visible: - Signed: -Status: -Name: arp1394.sysImage Path: C:WINDOWSsystem32DRIVERSarp1394.sysAddress: 0xB8288000 Size: 60800 File Visible: - Signed: -Status: -Name: aswFsBlk.sysImage Path: C:WINDOWSsystem32DRIVERSaswFsBlk.sysAddress: 0xB8388000 Size: 32768 File Visible: - Signed: -Status: -Name: aswMon2.SYSImage Path: C:WINDOWSSystem32DriversaswMon2.SYSAddress: 0xB3B99000 Size: 87424 File Visible: - Signed: -Status: -Name: aswRdr.SYSImage Path: C:WINDOWSSystem32DriversaswRdr.SYSAddress: 0xB315F000 Size: 15136 File Visible: - Signed: -Status: -Name: aswSP.SYSImage Path: C:WINDOWSSystem32DriversaswSP.SYSAddress: 0xB424F000 Size: 135168 File Visible: - Signed: -Status: -Name: aswTdi.SYSImage Path: C:WINDOWSSystem32DriversaswTdi.SYSAddress: 0xB8268000 Size: 41664 File Visible: - Signed: -Status: -Name: atapi.sysImage Path: atapi.sysAddress: 0xB7F0B000 Size: 96512 File Visible: - Signed: -Status: -Name: ATMFD.DLLImage Path: C:WINDOWSSystem32ATMFD.DLLAddress: 0xBFFA0000 Size: 286720 File Visible: - Signed: -Status: -Name: audstub.sysImage Path: C:WINDOWSsystem32DRIVERSaudstub.sysAddress: 0xB8776000 Size: 3072 File Visible: - Signed: -Status: -Name: avgldx86.sysImage Path: C:WINDOWSSystem32Driversavgldx86.sysAddress: 0xB42AD000 Size: 328576 File Visible: - Signed: -Status: -Name: avgmfx86.sysImage Path: C:WINDOWSSystem32Driversavgmfx86.sysAddress: 0xB84A8000 Size: 21120 File Visible: - Signed: -Status: -Name: avgtdix.sysImage Path: C:WINDOWSSystem32Driversavgtdix.sysAddress: 0xB44A8000 Size: 101888 File Visible: - Signed: -Status: -Name: Beep.SYSImage Path: C:WINDOWSSystem32DriversBeep.SYSAddress: 0xB860C000 Size: 4224 File Visible: - Signed: -Status: -Name: BOOTVID.dllImage Path: C:WINDOWSsystem32BOOTVID.dllAddress: 0xB84B8000 Size: 12288 File Visible: - Signed: -Status: -Name: Camd930b.SYSImage Path: C:WINDOWSSystem32DriversCamd930b.SYSAddress: 0xB84B0000 Size: 28672 File Visible: - Signed: -Status: -Name: Capt930b.sysImage Path: C:WINDOWSSystem32DriversCapt930b.sysAddress: 0xB4270000 Size: 247232 File Visible: - Signed: -Status: -Name: CLASSPNP.SYSImage Path: C:WINDOWSsystem32DRIVERSCLASSPNP.SYSAddress: 0xB8108000 Size: 53248 File Visible: - Signed: -Status: -Name: disk.sysImage Path: disk.sysAddress: 0xB80F8000 Size: 36352 File Visible: - Signed: -Status: -Name: dmio.sysImage Path: dmio.sysAddress: 0xB7F23000 Size: 153344 File Visible: - Signed: -Status: -Name: dmload.sysImage Path: dmload.sysAddress: 0xB85AC000 Size: 5888 File Visible: - Signed: -Status: -Name: drmk.sysImage Path: C:WINDOWSsystem32driversdrmk.sysAddress: 0xB8238000 Size: 61440 File Visible: - Signed: -Status: -Name: dump_atapi.sysImage Path: C:WINDOWSSystem32Driversdump_atapi.sysAddress: 0xB4237000 Size: 98304 File Visible: No Signed: -Status: -Name: dump_WMILIB.SYSImage Path: C:WINDOWSSystem32Driversdump_WMILIB.SYSAddress: 0xB8616000 Size: 8192 File Visible: No Signed: -Status: -Name: Dxapi.sysImage Path: C:WINDOWSSystem32driversDxapi.sysAddress: 0xB4AFE000 Size: 12288 File Visible: - Signed: -Status: -Name: dxg.sysImage Path: C:WINDOWSSystem32driversdxg.sysAddress: 0xBD000000 Size: 73728 File Visible: - Signed: -Status: -Name: dxgthk.sysImage Path: C:WINDOWSSystem32driversdxgthk.sysAddress: 0xB8756000 Size: 4096 File Visible: - Signed: -Status: -Name: fdc.sysImage Path: C:WINDOWSsystem32DRIVERSfdc.sysAddress: 0xB8400000 Size: 27392 File Visible: - Signed: -Status: -Name: Fips.SYSImage Path: C:WINDOWSSystem32DriversFips.SYSAddress: 0xB82D8000 Size: 44544 File Visible: - Signed: -Status: -Name: flpydisk.sysImage Path: C:WINDOWSsystem32DRIVERSflpydisk.sysAddress: 0xB8450000 Size: 20480 File Visible: - Signed: -Status: -Name: fltmgr.sysImage Path: fltmgr.sysAddress: 0xB7EEB000 Size: 129792 File Visible: - Signed: -Status: -Name: Fs_Rec.SYSImage Path: C:WINDOWSSystem32DriversFs_Rec.SYSAddress: 0xB860A000 Size: 7936 File Visible: - Signed: -Status: -Name: fssfltr_tdi.sysImage Path: C:WINDOWSsystem32DRIVERSfssfltr_tdi.sysAddress: 0xB3F9F000 Size: 48768 File Visible: - Signed: -Status: -Name: ftdisk.sysImage Path: ftdisk.sysAddress: 0xB7F49000 Size: 125056 File Visible: - Signed: -Status: -Name: hal.dllImage Path: C:WINDOWSsystem32hal.dllAddress: 0x806E4000 Size: 134400 File Visible: - Signed: -Status: -Name: HDAudBus.sysImage Path: C:WINDOWSsystem32DRIVERSHDAudBus.sysAddress: 0xB76C9000 Size: 163840 File Visible: - Signed: -Status: -Name: HIDPARSE.SYSImage Path: C:WINDOWSsystem32DRIVERSHIDPARSE.SYSAddress: 0xB8480000 Size: 28672 File Visible: - Signed: -Status: -Name: HTTP.sysImage Path: C:WINDOWSSystem32DriversHTTP.sysAddress: 0xB22A0000 Size: 264832 File Visible: - Signed: -Status: -Name: i8042prt.sysImage Path: C:WINDOWSsystem32DRIVERSi8042prt.sysAddress: 0xB7725000 Size: 52480 File Visible: - Signed: -Status: -Name: ipnat.sysImage Path: C:WINDOWSsystem32DRIVERSipnat.sysAddress: 0xB44E9000 Size: 152832 File Visible: - Signed: -Status: -Name: ipsec.sysImage Path: C:WINDOWSsystem32DRIVERSipsec.sysAddress: 0xB4568000 Size: 75264 File Visible: - Signed: -Status: -Name: isapnp.sysImage Path: isapnp.sysAddress: 0xB80A8000 Size: 37248 File Visible: - Signed: -Status: -Name: kbdclass.sysImage Path: C:WINDOWSsystem32DRIVERSkbdclass.sysAddress: 0xB8408000 Size: 24576 File Visible: - Signed: -Status: -Name: KDCOM.DLLImage Path: C:WINDOWSsystem32KDCOM.DLLAddress: 0xB85A8000 Size: 8192 File Visible: - Signed: -Status: -Name: kmixer.sysImage Path: C:WINDOWSsystem32driverskmixer.sysAddress: 0xB1C10000 Size: 172416 File Visible: - Signed: -Status: -Name: ks.sysImage Path: C:WINDOWSsystem32DRIVERSks.sysAddress: 0xB6D73000 Size: 143360 File Visible: - Signed: -Status: -Name: KSecDD.sysImage Path: KSecDD.sysAddress: 0xB7EC2000 Size: 92928 File Visible: - Signed: -Status: -Name: mnmdd.SYSImage Path: C:WINDOWSSystem32Driversmnmdd.SYSAddress: 0xB860E000 Size: 4224 File Visible: - Signed: -Status: -Name: mouclass.sysImage Path: C:WINDOWSsystem32DRIVERSmouclass.sysAddress: 0xB8410000 Size: 23040 File Visible: - Signed: -Status: -Name: MountMgr.sysImage Path: MountMgr.sysAddress: 0xB80D8000 Size: 42368 File Visible: - Signed: -Status: -Name: MpFilter.sysImage Path: C:WINDOWSsystem32DRIVERSMpFilter.sysAddress: 0xB459B000 Size: 136832 File Visible: - Signed: -Status: -Name: mrxdav.sysImage Path: C:WINDOWSsystem32DRIVERSmrxdav.sysAddress: 0xB36CF000 Size: 180608 File Visible: - Signed: -Status: -Name: mrxsmb.sysImage Path: C:WINDOWSsystem32DRIVERSmrxsmb.sysAddress: 0xB42FE000 Size: 455296 File Visible: - Signed: -Status: -Name: Msfs.SYSImage Path: C:WINDOWSSystem32DriversMsfs.SYSAddress: 0xB8490000 Size: 19072 File Visible: - Signed: -Status: -Name: msgpc.sysImage Path: C:WINDOWSsystem32DRIVERSmsgpc.sysAddress: 0xB81A8000 Size: 35072 File Visible: - Signed: -Status: -Name: mssmbios.sysImage Path: C:WINDOWSsystem32DRIVERSmssmbios.sysAddress: 0xB8594000 Size: 15488 File Visible: - Signed: -Status: -Name: Mup.sysImage Path: Mup.sysAddress: 0xB7DEE000 Size: 105344 File Visible: - Signed: -Status: -Name: NDIS.sysImage Path: NDIS.sysAddress: 0xB7E08000 Size: 182656 File Visible: - Signed: -Status: -Name: ndistapi.sysImage Path: C:WINDOWSsystem32DRIVERSndistapi.sysAddress: 0xB8578000 Size: 10112 File Visible: - Signed: -Status: -Name: ndisuio.sysImage Path: C:WINDOWSsystem32DRIVERSndisuio.sysAddress: 0xB3EFB000 Size: 14592 File Visible: - Signed: -Status: -Name: ndiswan.sysImage Path: C:WINDOWSsystem32DRIVERSndiswan.sysAddress: 0xB6DFF000 Size: 91520 File Visible: - Signed: -Status: -Name: NDProxy.SYSImage Path: C:WINDOWSSystem32DriversNDProxy.SYSAddress: 0xB81E8000 Size: 40576 File Visible: - Signed: -Status: -Name: netbios.sysImage Path: C:WINDOWSsystem32DRIVERSnetbios.sysAddress: 0xB8298000 Size: 34688 File Visible: - Signed: -Status: -Name: netbt.sysImage Path: C:WINDOWSsystem32DRIVERSnetbt.sysAddress: 0xB4480000 Size: 162816 File Visible: - Signed: -Status: -Name: nic1394.sysImage Path: C:WINDOWSsystem32DRIVERSnic1394.sysAddress: 0xB8158000 Size: 61824 File Visible: - Signed: -Status: -Name: Npfs.SYSImage Path: C:WINDOWSSystem32DriversNpfs.SYSAddress: 0xB8498000 Size: 30848 File Visible: - Signed: -Status: -Name: Ntfs.sysImage Path: Ntfs.sysAddress: 0xB7E35000 Size: 574976 File Visible: - Signed: -Status: -Name: ntkrnlpa.exeImage Path: C:WINDOWSsystem32ntkrnlpa.exeAddress: 0x804D7000 Size: 2150400 File Visible: - Signed: -Status: -Name: Null.SYSImage Path: C:WINDOWSSystem32DriversNull.SYSAddress: 0xB870A000 Size: 2944 File Visible: - Signed: -Status: -Name: nv4_disp.dllImage Path: C:WINDOWSSystem32nv4_disp.dllAddress: 0xBD012000 Size: 5910528 File Visible: - Signed: -Status: -Name: nv4_mini.sysImage Path: C:WINDOWSsystem32DRIVERSnv4_mini.sysAddress: 0xB6E2A000 Size: 8087712 File Visible: - Signed: -Status: -Name: NVENETFD.sysImage Path: C:WINDOWSsystem32DRIVERSNVENETFD.sysAddress: 0xB8218000 Size: 54016 File Visible: - Signed: -Status: -Name: nvhda32.sysImage Path: C:WINDOWSsystem32driversnvhda32.sysAddress: 0xB8448000 Size: 31872 File Visible: - Signed: -Status: -Name: nvnetbus.sysImage Path: C:WINDOWSsystem32DRIVERSnvnetbus.sysAddress: 0xB7715000 Size: 40960 File Visible: - Signed: -Status: -Name: NVNRM.SYSImage Path: C:WINDOWSsystem32DRIVERSNVNRM.SYSAddress: 0xB75E1000 Size: 950272 File Visible: - Signed: -Status: -Name: nvsmu.sysImage Path: C:WINDOWSsystem32DRIVERSnvsmu.sysAddress: 0xB8418000 Size: 32768 File Visible: - Signed: -Status: -Name: ohci1394.sysImage Path: ohci1394.sysAddress: 0xB80B8000 Size: 61696 File Visible: - Signed: -Status: -Name: PartMgr.sysImage Path: PartMgr.sysAddress: 0xB8330000 Size: 19712 File Visible: - Signed: -Status: -Name: pci.sysImage Path: pci.sysAddress: 0xB7F68000 Size: 68224 File Visible: - Signed: -Status: -Name: pciide.sysImage Path: pciide.sysAddress: 0xB8670000 Size: 3328 File Visible: - Signed: -Status: -Name: PCIIDEX.SYSImage Path: C:WINDOWSsystem32DRIVERSPCIIDEX.SYSAddress: 0xB8328000 Size: 28672 File Visible: - Signed: -Status: -Name: pcouffin.sysImage Path: C:WINDOWSSystem32Driverspcouffin.sysAddress: 0xB81B8000 Size: 47360 File Visible: - Signed: -Status: -Name: PnpManagerImage Path: DriverPnpManagerAddress: 0x804D7000 Size: 2150400 File Visible: - Signed: -Status: -Name: portcls.sysImage Path: C:WINDOWSsystem32driversportcls.sysAddress: 0xB462A000 Size: 147456 File Visible: - Signed: -Status: -Name: psched.sysImage Path: C:WINDOWSsystem32DRIVERSpsched.sysAddress: 0xB6DEE000 Size: 69120 File Visible: - Signed: -Status: -Name: ptilink.sysImage Path: C:WINDOWSsystem32DRIVERSptilink.sysAddress: 0xB8438000 Size: 17792 File Visible: - Signed: -Status: -Name: PxHelp20.sysImage Path: PxHelp20.sysAddress: 0xB8118000 Size: 35712 File Visible: - Signed: -Status: -Name: rasacd.sysImage Path: C:WINDOWSsystem32DRIVERSrasacd.sysAddress: 0xB6DB2000 Size: 8832 File Visible: - Signed: -Status: -Name: rasl2tp.sysImage Path: C:WINDOWSsystem32DRIVERSrasl2tp.sysAddress: 0xB8178000 Size: 51328 File Visible: - Signed: -Status: -Name: raspppoe.sysImage Path: C:WINDOWSsystem32DRIVERSraspppoe.sysAddress: 0xB8188000 Size: 41472 File Visible: - Signed: -Status: -Name: raspptp.sysImage Path: C:WINDOWSsystem32DRIVERSraspptp.sysAddress: 0xB8198000 Size: 48384 File Visible: - Signed: -Status: -Name: raspti.sysImage Path: C:WINDOWSsystem32DRIVERSraspti.sysAddress: 0xB8440000 Size: 16512 File Visible: - Signed: -Status: -Name: RAWImage Path: FileSystemRAWAddress: 0x804D7000 Size: 2150400 File Visible: - Signed: -Status: -Name: rdbss.sysImage Path: C:WINDOWSsystem32DRIVERSrdbss.sysAddress: 0xB436E000 Size: 175744 File Visible: - Signed: -Status: -Name: RDPCDD.sysImage Path: C:WINDOWSSystem32DRIVERSRDPCDD.sysAddress: 0xB8610000 Size: 4224 File Visible: - Signed: -Status: -Name: rdpdr.sysImage Path: C:WINDOWSsystem32DRIVERSrdpdr.sysAddress: 0xB6DBE000 Size: 196224 File Visible: - Signed: -Status: -Name: rootrepeal.sysImage Path: C:WINDOWSsystem32driversrootrepeal.sysAddress: 0xB1C00000 Size: 49152 File Visible: No Signed: -Status: -Name: RtkHDAud.sysImage Path: C:WINDOWSsystem32driversRtkHDAud.sysAddress: 0xB464E000 Size: 4882432 File Visible: - Signed: -Status: -Name: SASDIFSV.SYSImage Path: C:Program FilesSUPERAntiSpywareSASDIFSV.SYSAddress: 0xB84A0000 Size: 24576 File Visible: - Signed: -Status: -Name: SASENUM.SYSImage Path: C:Program FilesSUPERAntiSpywareSASENUM.SYSAddress: 0xB8380000 Size: 20480 File Visible: - Signed: -Status: -Name: SASKUTIL.sysImage Path: C:Program FilesSUPERAntiSpywareSASKUTIL.sysAddress: 0xB4399000 Size: 151552 File Visible: - Signed: -Status: -Name: serenum.sysImage Path: C:WINDOWSsystem32DRIVERSserenum.sysAddress: 0xB8570000 Size: 15744 File Visible: - Signed: -Status: -Name: serial.sysImage Path: C:WINDOWSsystem32DRIVERSserial.sysAddress: 0xB7735000 Size: 64512 File Visible: - Signed: -Status: -Name: sr.sysImage Path: sr.sysAddress: 0xB7ED9000 Size: 73472 File Visible: - Signed: -Status: -Name: srv.sysImage Path: C:WINDOWSsystem32DRIVERSsrv.sysAddress: 0xB34C5000 Size: 333952 File Visible: - Signed: -Status: -Name: STREAM.SYSImage Path: C:WINDOWSSystem32DriversSTREAM.SYSAddress: 0xB82E8000 Size: 53248 File Visible: - Signed: -Status: -Name: swenum.sysImage Path: C:WINDOWSsystem32DRIVERSswenum.sysAddress: 0xB85FC000 Size: 4352 File Visible: - Signed: -Status: -Name: sysaudio.sysImage Path: C:WINDOWSsystem32driverssysaudio.sysAddress: 0xB3A09000 Size: 60800 File Visible: - Signed: -Status: -Name: TBPanel.SYSImage Path: C:WINDOWSSystem32DriversTBPanel.SYSAddress: 0xB866E000 Size: 4800 File Visible: - Signed: -Status: -Name: tcpip.sysImage Path: C:WINDOWSsystem32DRIVERStcpip.sysAddress: 0xB450F000 Size: 361600 File Visible: - Signed: -Status: -Name: TDI.SYSImage Path: C:WINDOWSsystem32DRIVERSTDI.SYSAddress: 0xB8430000 Size: 20480 File Visible: - Signed: -Status: -Name: termdd.sysImage Path: C:WINDOWSsystem32DRIVERStermdd.sysAddress: 0xB81C8000 Size: 40704 File Visible: - Signed: -Status: -Name: update.sysImage Path: C:WINDOWSsystem32DRIVERSupdate.sysAddress: 0xB6D15000 Size: 384768 File Visible: - Signed: -Status: -Name: USBD.SYSImage Path: C:WINDOWSsystem32DRIVERSUSBD.SYSAddress: 0xB85FE000 Size: 8192 File Visible: - Signed: -Status: -Name: usbehci.sysImage Path: C:WINDOWSsystem32DRIVERSusbehci.sysAddress: 0xB8428000 Size: 30208 File Visible: - Signed: -Status: -Name: usbhub.sysImage Path: C:WINDOWSsystem32DRIVERSusbhub.sysAddress: 0xB8208000 Size: 59520 File Visible: - Signed: -Status: -Name: usbohci.sysImage Path: C:WINDOWSsystem32DRIVERSusbohci.sysAddress: 0xB8420000 Size: 17152 File Visible: - Signed: -Status: -Name: USBPORT.SYSImage Path: C:WINDOWSsystem32DRIVERSUSBPORT.SYSAddress: 0xB76F1000 Size: 147456 File Visible: - Signed: -Status: -Name: vga.sysImage Path: C:WINDOWSSystem32driversvga.sysAddress: 0xB8488000 Size: 20992 File Visible: - Signed: -Status: -Name: VIDEOPRT.SYSImage Path: C:WINDOWSsystem32DRIVERSVIDEOPRT.SYSAddress: 0xB6E16000 Size: 81920 File Visible: - Signed: -Status: -Name: VolSnap.sysImage Path: VolSnap.sysAddress: 0xB80E8000 Size: 52352 File Visible: - Signed: -Status: -Name: wanarp.sysImage Path: C:WINDOWSsystem32DRIVERSwanarp.sysAddress: 0xB8278000 Size: 34560 File Visible: - Signed: -Status: -Name: watchdog.sysImage Path: C:WINDOWSSystem32watchdog.sysAddress: 0xB8378000 Size: 20480 File Visible: - Signed: -Status: -Name: wdmaud.sysImage Path: C:WINDOWSsystem32driverswdmaud.sysAddress: 0xB3904000 Size: 83072 File Visible: - Signed: -Status: -Name: Win32kImage Path: DriverWin32kAddress: 0xBF800000 Size: 1851392 File Visible: - Signed: -Status: -Name: win32k.sysImage Path: C:WINDOWSSystem32win32k.sysAddress: 0xBF800000 Size: 1851392 File Visible: - Signed: -Status: -Name: wmiacpi.sysImage Path: C:WINDOWSsystem32DRIVERSwmiacpi.sysAddress: 0xB8574000 Size: 8832 File Visible: - Signed: -Status: -Name: WMILIB.SYSImage Path: C:WINDOWSsystem32DRIVERSWMILIB.SYSAddress: 0xB85AA000 Size: 8192 File Visible: - Signed: -Status: -Name: WMIxWDMImage Path: DriverWMIxWDMAddress: 0x804D7000 Size: 2150400 File Visible: - Signed: -Status: - any help would be helpfull......thanksRP101: 05/09/2009 9:34:19 AM - System CheckpointRP102: 06/09/2009 5:32:05 PM - System CheckpointRP103: 08/09/2009 1:09:18 AM - System CheckpointRP104: 09/09/2009 6:20:51 AM - System CheckpointRP105: 10/09/2009 3:00:13 AM - Software Distribution Service 3.0RP106: 11/09/2009 3:14:22 AM - System CheckpointRP107: 12/09/2009 8:10:04 AM - System CheckpointRP108: 13/09/2009 10:26:05 AM - Installed Microsoft Office Ultimate 2007RP109: 13/09/2009 10:27:21 AM - Installed Microsoft Office Ultimate 2007RP110: 13/09/2009 10:34:04 AM - Printer Driver Send To Microsoft OneNote Driver InstalledRP111: 14/09/2009 3:00:15 AM - Software Distribution Service 3.0RP112: 15/09/2009 11:40:26 AM - Installed Java™ 6 Update 15RP113: 15/09/2009 11:40:57 AM - Installed Java Runtime EnvironmentRP114: 16/09/2009 1:57:46 PM - System CheckpointRP115: 17/09/2009 7:21:41 PM - System CheckpointRP116: 18/09/2009 8:38:36 PM - Installed Cisco Network MagicRP117: 20/09/2009 1:12:58 AM - System CheckpointRP118: 21/09/2009 9:13:00 AM - System CheckpointRP119: 22/09/2009 10:38:46 AM - System CheckpointRP120: 23/09/2009 6:39:19 PM - System CheckpointRP121: 24/09/2009 8:25:14 AM - Software Distribution Service 3.0RP122: 24/09/2009 8:49:44 AM - Software Distribution Service 3.0RP123: 25/09/2009 10:19:40 AM - System CheckpointRP124: 26/09/2009 9:39:52 AM - Removed Cisco Network MagicRP125: 26/09/2009 9:40:27 AM - Removed Pure Networks PlatformRP126: 26/09/2009 6:53:06 PM - Restore OperationRP127: 26/09/2009 8:05:57 PM - Installed The Shield Deluxe 2009RP128: 27/09/2009 9:27:19 PM - Installed Windows Media Player 11RP129: 27/09/2009 9:28:05 PM - Software Distribution Service 3.0RP130: 27/09/2009 11:54:22 PM - Installed Java™ 6 Update 16RP131: 28/09/2009 3:00:13 AM - Software Distribution Service 3.0RP132: 29/09/2009 3:00:14 AM - Software Distribution Service 3.0RP133: 30/09/2009 4:57:28 AM - System CheckpointRP134: 01/10/2009 9:29:59 PM - System CheckpointRP135: 02/10/2009 10:30:30 AM - Installed DirectXRP136: 03/10/2009 10:38:21 AM - System CheckpointDDS (Ver_09-12-01.01) - NTFSx86 Run by kim at 0:01:03.39 on 03/12/2009Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.2.1033.18.2047.1082 [GMT -5:00]AV: The Shield Deluxe 2009 Antivirus *On-access scanning disabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}AV: avast! antivirus 4.8.1351 [VPS 091203-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}============== Running Processes ===============C:WINDOWSsystem32nvsvc32.exeC:WINDOWSsystem32svchost -k DcomLaunchsvchost.exec:Program FilesMicrosoft Security EssentialsMsMpEng.exeC:WINDOWSSystem32svchost.exe -k netsvcssvchost.exesvchost.exeC:Program FilesLavasoftAd-Awareaawservice.exeC:Program FilesAlwil SoftwareAvast4aswUpdSv.exeC:Program FilesAlwil SoftwareAvast4ashServ.exeC:WINDOWSExplorer.EXEC:WINDOWSsystem32spoolsv.exesvchost.exeC:Program FilesCommon FilesArcSoftConnection ServiceBinACService.exeC:Program FilesAskBarDisbarbinAskService.exeC:Program FilesAskBarDisbarbinASKUpgrade.exeC:PROGRA~1AVGAVG8avgwdsvc.exeC:WINDOWSsystem32svchost.exe -k hpdevmgmtC:Program FilesJavajre6binjqs.exeC:WINDOWSSystem32svchost.exe -k HPZ12C:WINDOWSSystem32svchost.exe -k HPZ12C:Program FilesMicrosoftSearch Enhancement PackSeaPortSeaPort.exeC:PROGRA~1AVGAVG8avgrsx.exeC:PROGRA~1AVGAVG8avgnsx.exeC:WINDOWSsystem32svchost.exe -k imgsvcC:Program FilesCommon FilesMicrosoft SharedWindows LiveWLIDSVC.EXEC:PROGRA~1AVGAVG8avgemc.exeC:Program FilesAVGAVG8avgcsrvx.exeC:Program FilesCommon FilesMicrosoft SharedWindows LiveWLIDSvcM.exeC:PROGRA~1ALWILS~1Avast4ashDisp.exeC:WINDOWSTwain_32USB2.0CameraSnapTrap.exeC:PROGRA~1AVGAVG8avgtray.exeC:Program FilesCommon FilesRealUpdate_OBrealsched.exeC:Program FilesMicrosoft OfficeOffice12GrooveMonitor.exeC:Program FilesJavajre6binjusched.exeC:Program FilesMicrosoft Security Essentialsmsseces.exeC:Program FilesMSN ToolbarPlatform4.0.0360.0mswinext.exeC:Program FilesUniblueSpeedUpMyPC 3SpeedUpMyPC.exeC:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exeC:Program FilesWindows LiveMessengermsnmsgr.exeC:Program FilesMessengermsmsgs.exeC:Program FilesSUPERAntiSpywareSUPERAntiSpyware.exeC:WINDOWSsystem32ctfmon.exeC:Program Filesinternet exploreriexplore.exeC:Program Filesinternet exploreriexplore.exeC:Program Filesinternet exploreriexplore.exeC:Documents and SettingskimDesktopdds.scr============== Pseudo HJT Report ===============uStart Page = hxxp://www.google.com/uSearchURL,(Default) = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101757&gct=&gc=1&q=%suURLSearchHooks: MHURLSearchHook Class: {1c4ab6a5-595f-4e86-b15f-f93cce2bbd48} - c:program filescelebrity toolbartbhelper.dllBHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:program fileshpsmart web printinghpswp_printenhancer.dllBHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:program fileshpsmart web printinghpswp_framework.dllBHO: MHTBPos00 Class: {0c37b053-fd68-456a-82e1-d788ee342e6f} - c:program filescelebrity toolbartbcore3.dllBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:program filescommon filesadobeacrobatactivexAcroIEHelperShim.dllBHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:program filesaskbardisbarbinaskBar.dllBHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:program filesskypetoolbarsinternet explorerSkypeIEPlugin.dllBHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:program filesrealrealplayerrpbrowserrecordplugin.dllBHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:program filesavgavg8avgssie.dllBHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No FileBHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:program filesmicrosoftsearch enhancement packsearch helperSEPsearchhelperie.dllBHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:program filesmicrosoft officeoffice12GrooveShellExtensions.dllBHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:program filescommon filesmicrosoft sharedwindows liveWindowsLiveLogin.dllBHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:program filesavgavg8toolbarIEToolbar.dllBHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:program filesgooglegoogle toolbarGoogleToolbar_32.dllBHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:program filesgooglegoogletoolbarnotifier5.4.4525.1752swg.dllBHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:program filesmsn toolbarplatform4.0.0360.0npwinext.dllBHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:program filesjavajre6binjp2ssv.dllBHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:program fileswindows livetoolbarwltcore.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:program filesjavajre6libdeployjqsiejqs_plugin.dllBHO: Fast Browser Search Toolbar Helper: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:program filesfast browser searchieFBStoolbar.dllTB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:program fileswindows livetoolbarwltcore.dllTB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:program filesavgavg8toolbarIEToolbar.dllTB: Celebrity Toolbar: {fd2fd708-1f6f-4b68-b141-c5778f0c19bb} - c:program filescelebrity toolbartbcore3.dllTB: Fast Browser Search Toolbar: {1bb22d38-a411-4b13-a746-c2a4f4ec7344} - c:program filesfast browser searchieFBStoolbar.dllTB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:program filesgooglegoogle toolbarGoogleToolbar_32.dllTB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:program filesaskbardisbarbinaskBar.dllTB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:program filesmsn toolbarplatform4.0.0360.0npwinext.dlluRun: [Uniblue SpeedUpMyPC] c:program filesunibluespeedupmypc 3SpeedUpMyPC.exe -suRun: [swg] "c:program filesgooglegoogletoolbarnotifierGoogleToolbarNotifier.exe"uRun: [Skype] "c:program filesskypephoneSkype.exe" /nosplash /minimizeduRun: [msnmsgr] "c:program fileswindows livemessengermsnmsgr.exe" /backgrounduRun: [MSMSGS] "c:program filesmessengermsmsgs.exe" /backgrounduRun: [Performance Center] c:program filesascentiveperformance centerApcMain.exe -muRun: [PC SpeedScan Pro] c:program filesascentivepc speedscan proPCSpeedScan.exe -muRun: [SUPERAntiSpyware] c:program filessuperantispywareSUPERAntiSpyware.exeuRun: [ctfmon.exe] c:windowssystem32ctfmon.exemRun: [avast!] c:progra~1alwils~1avast4ashDisp.exemRun: [STICAP] c:windowstwain_32usb2.0cameraSnapTrap.exemRun: [AVG8_TRAY] c:progra~1avgavg8avgtray.exemRun: [NvCplDaemon] RUNDLL32.EXE c:windowssystem32NvCpl.dll,NvStartupmRun: [TkBellExe] "c:program filescommon filesrealupdate_obrealsched.exe" -osbootmRun: [GrooveMonitor] "c:program filesmicrosoft officeoffice12GrooveMonitor.exe"mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 9.0readerReader_sl.exe"mRun: [Adobe ARM] "c:program filescommon filesadobearm1.0AdobeARM.exe"mRun: [SunJavaUpdateSched] "c:program filesjavajre6binjusched.exe"mRun: [MSSE] "c:program filesmicrosoft security essentialsmsseces.exe" -hidemRun: [Malwarebytes Anti-Malware (reboot)] "c:program filesmalwarebytes' anti-malwarembam.exe" /runcleanupscriptmRun: [MSN Toolbar] "c:program filesmsn toolbarplatform4.0.0360.0mswinext.exe"mRun: [Microsoft Default Manager] "c:program filesmicrosoftsearch enhancement packdefault managerDefMgr.exe" -resumedRun: [CTFMON.EXE] c:windowssystem32CTFMON.EXEStartupFolder: c:docume~1kimstartm~1programsstartuponenot~1.lnk - c:program filesmicrosoft officeoffice12ONENOTEM.EXEIE: E&xport to Microsoft Excel - c:progra~1mi1933~1office12EXCEL.EXE/3000IE: Google Sidewiki... - c:program filesgooglegoogle toolbarcomponentGoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.htmlIE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exeIE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:program fileswindows livewriterWriterBrowserExtension.dllIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:progra~1mi1933~1office12ONBttnIE.dllIE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:program filesskypetoolbarsinternet explorerSkypeIEPlugin.dllIE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:program fileshpsmart web printinghpswp_extensions.dllIE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:program fileshpsmart web printinghpswp_extensions.dllIE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:program filesskypetoolbarsinternet explorerSkypeIEPlugin.dllIE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:progra~1mi1933~1office12REFIEBAR.DLLTrusted Zone: cnet.comdownloadTrusted Zone: download.comDPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cabDPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cabDPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cabDPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cabDPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cabDPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cabDPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} - hxxp://download-games.pogo.com/online2/pogo/diner_dash_flo_on_the_go/ddfotg.1.0.0.33.cabDPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cabDPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cabDPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cabDPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cabDPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabDPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cabHandler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:program filesmicrosoft officeoffice12GrooveSystemServices.dllHandler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:program filesavgavg8avgpp.dllHandler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:progra~1common~1skypeSKYPE4~1.DLLNotify: !SASWinLogon - c:program filessuperantispywareSASWINLO.dllNotify: avgrsstarter - avgrsstx.dllSSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:windowssystem32WPDShServiceObj.dllSEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:program filesmicrosoft officeoffice12GrooveShellExtensions.dllSEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:program filessuperantispywareSASSEH.DLL============= SERVICES / DRIVERS ===============R1 aswSP;avast! Self Protection;c:windowssystem32driversaswSP.sys [2009-6-18 114768]R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:windowssystem32driversavgldx86.sys [2009-7-15 335240]R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:windowssystem32driversavgmfx86.sys [2009-7-15 27784]R1 AvgTdiX;AVG Free8 Network Redirector;c:windowssystem32driversavgtdix.sys [2009-7-15 108552]R1 MpFilter;Microsoft Malware Protection Driver;c:windowssystem32driversMpFilter.sys [2009-6-18 142832]R1 SASDIFSV;SASDIFSV;c:program filessuperantispywaresasdifsv.sys [2009-11-23 9968]R1 SASKUTIL;SASKUTIL;c:program filessuperantispywareSASKUTIL.SYS [2009-11-23 74480]R2 aawservice;Lavasoft Ad-Aware Service;c:program fileslavasoftad-awareaawservice.exe [2008-6-2 611664]R2 ASKService;ASKService;c:program filesaskbardisbarbinAskService.exe [2009-9-21 464264]R2 ASKUpgrade;ASKUpgrade;c:program filesaskbardisbarbinASKUpgrade.exe [2009-9-21 234888]R2 aswFsBlk;aswFsBlk;c:windowssystem32driversaswFsBlk.sys [2009-6-18 20560]R2 avast! Antivirus;avast! Antivirus;c:program filesalwil softwareavast4ashServ.exe [2009-6-18 138680]R2 avg8emc;AVG Free8 E-mail Scanner;c:progra~1avgavg8avgemc.exe [2009-7-15 908056]R2 avg8wd;AVG Free8 WatchDog;c:progra~1avgavg8avgwdsvc.exe [2009-7-15 297752]R2 fssfltr;FssFltr;c:windowssystem32driversfssfltr_tdi.sys [2009-6-18 54752]R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:windowssystem32driversnvhda32.sys [2009-6-18 38560]R3 SASENUM;SASENUM;c:program filessuperantispywareSASENUM.SYS [2009-11-23 7408]R3 SQTECH930B;USB 2.0 PC CAMERA;c:windowssystem32driversCapt930b.sys [2009-6-28 247325]S2 gupdate1c9f83ac35b2cb6;Google Update Service (gupdate1c9f83ac35b2cb6);c:program filesgoogleupdateGoogleUpdate.exe [2009-6-28 133104]S2 SPService;SPService;c:windowssystem32svchost.exe -k netsvc [2004-8-4 14336]S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;c:windowssystem32driversNSDriver.sys [2008-4-29 15648]S3 Ad-Watch Real-Time Scanner;AW Real-Time Scanner;c:windowssystem32driversAwrtpd.sys [2008-4-29 12960]S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;c:windowssystem32driversAwrtrd.sys [2008-4-29 15648]S3 avast! Mail Scanner;avast! Mail Scanner;c:program filesalwil softwareavast4ashMaiSv.exe [2009-6-18 254040]S3 avast! Web Scanner;avast! Web Scanner;c:program filesalwil softwareavast4ashWebSv.exe [2009-6-18 352920]S3 fsssvc;Windows Live Family Safety Service;c:program fileswindows livefamily safetyfsssvc.exe [2009-8-5 704864]S3 SetupNTGLM7X;SetupNTGLM7X;??d:ntglm7x.sys --> d:NTGLM7X.sys [?]sorry new to this dident typ my problem.......i was having alot of redirecting when serching and i ran the virus scaners i had(avg free and avast) and removed a few worms still had the problem so like most i started reseching what the probem was.....and that led me to download and scan with many other programs as you can see by my log about 4 others.....they found many more and removed them but i am still having the redirecting problem although the pop up adds i was getting have stoped.....can you please try to help me...... my dad got and built this computer from tiger direct he has all my software and drivers and lives 5 hour drive from me so i have nothing to fix if i have to reformat.......thanks xoxoxoxoxMerged posts. ~ OB

Relevance 100%
Preferred Solution: help ive tried everything and i think im making it worse!!!!!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: help ive tried everything and i think im making it worse!!!!!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

2 more replies
Relevance 59.86%

As past postings this week probs started with new video card and loss of sound. Seems loss of audio devisce is a common prob with no clear solution?Tried many tweeks in threads etc with no sucessNow with putting card in and out and removing old drivers the PC wont even auto recognise the new card when put in and will not give a display with the video card in place - I have to remove card and use the basic mother board out put.I think I need to use system restore ? But it says it cant go back - another thread said this must be run in safe mode to work? How do I get to safe mode?...Obviously I'm not too good at this! Running XP, card detais etc on my last couple of postsI am getting desperate and my wife is getting ready for divorce!!would greatly appreciaate any helpMany Thanks

Answer:Seem to be making things worse!!

It sounds (no pun intended) like you have a faulty graphics card, but as I haven't seen your other thread and you haven't supplied a link to it, it's difficult to say."How do I get to safe mode?..."You don't need to run System Restore from Safe Mode, but you get to Safe Mode by pressing F8 on startup and choosing the Safe Mode option from the Advanced Startup Menu.

5 more replies
Relevance 59.86%

Hello all, im new here and i only have basic computer knowledge so be easy on me please...

Ok so i think ive screwed up my pc.

My problems started with slow running ie. I have a really crappy computer, but all i use it for is basic surfing and media downloads. So anyway IE was running slow as crap so i figure it must be a virus/spyware whatever so i run SuperAntiSpyware and it doesnt find anything. I run AVG and it doesnt find anything either. I then run disk defrag. My computer tells me i dont need defrag. I cleared my cache of temp internet files/cookies/ etc. and my problems still persist.

And here where i undoubtibly made things worse. I get the idea that i might need to reinstal zone alarm. So i do and notice that generic host process 32 rpc is continuiously using the internet. I vaugely remembered disabling it last year when i first instaled Zone alarm. So i disable it via My Computer > Manage > Servises and aplications and then on remote procedure call i disabled it. i wanted to change the start-up on it to manual but the option was greyed out so i just disabled it entirely. What harm could it do right?

Oh and thats not all, while on my mission to figure out how to disable RPC i fiddled around with a few options under My computer > Properties. I edited some stuff within the remote and advanced tab but i dont remember exactly what all i did. I made a change to the performance and it made me restart the pc but without all the fancy windows and stuff... Read more

Answer:Problems everywhere and i'm making them worse

Hello blumilk, Welcome to TSF!

Try powering up the computer from a 'Cold Start', while continually tapping the F8 Key.
In the "Safe Mode" Menu select the option "Last Known Good Configuration", and follow the on-screen prompts.

If this does not fix the issue, there are other alternatives that we can try.

Post back with the outcome.

Kind Regards,

9 more replies
Relevance 59.86%

Hi everyone,

I have recently been noticing my system laboring especially when processing video applications such as Skype or even youtube videos, etc. So, I see that my current video card is 32mb and decide that maybe its time ti upgrade.

So, I buy a new Nvidia Geforce 6200LE with 512 mb

Then I realize that my power supply is insufficient at 200 watts so I upgrade to 500 watts.

now that I've done this it appears that neither of my disc drives will read a cd that came with the video card.... matter of fact they wont read anything. One of them has been funny for awhile but now both are on the fritz.

Soooooo........ I go back to Micro Center and buy 2 new DVD/CD/WRITABLE/READABLE/MAKE-YOU-TOAST-AND-EGGS-IN-THE-MORNING drives.... and add them.

BTW, my system is 10 years old +/- so this is all non-sata stuff.

Oh yeah, and just because I could, I added a USB card to give me 5 additional ports. Only had 4 total originally with 2 in front and 2 in back and got tired of swapping things constantly.

So, now the result is that the computer is laboring more than ever. the CPU goes to full use for everything it seems. It used to do this mor4e than I wanted before too but I thought that was maybe a result of the video card being undersized for current needs.

And I am getting this warning now when I reboot that says my paging file is too small or non-existent.

If I didn't have so many files on this pc and programs that I'd have to search for and reinstall and re-conf... Read more

Answer:Upgrades making it worse

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Relevance 59.04%

I am a nongeek in need of Major Geek Help!

It all startrd yesterday when my IE would not open. I would receive the message:
"IE has encountered a problem and needs to close"

I contacted Dell support and we uninstalled & reinstalled IE. It did not help.

I have a home network, so I downloaded the latest IE 6.0 from MS on a different pc and shipped it to the troubled machine. After install, I had the same problem.

I then shipped Netscape over to the troubled machine and loaded. I got it to work but did not set it as my default browser.

Through NS, I purchased, dnld, and instlld Nortan Internet Security2004 Professional. I also downloaded Earthlink's TotalAccess 2004.

Norton found a Trojan Horse in a file madise.dll and recommended I quarantine it.

It did not solve the problem.

I decided to remove TA2004 and when I rebooted, I get the following message after getting into my user account:

"TaskPanl.exe - Unable to locate component......The application has failed to start because E60Cmmon.dll was not found. Re-installing the application may fix the problem".

After clicking OK, OK, I then get:

"Microsoft Visual C++ Runtime Library....Run Time Error!..... Program:C:\Windows\surfmonkey\smproxy.exe............
This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information".

Clicking the OK button will not make the message go away.

No... Read more

Answer:Stop me from making an IE problem worse!

first things first download and run these
http://www.majorgeeks.com/download506.html

http://www.majorgeeks.com/download2471.html

http://www.majorgeeks.com/download4086.html

then hopefully you can get on the net and do an online trojan and virus scan
http://www.trojanscan.com/

http://housecall.trendmicro.com/

then hopefully post back with results and a new log from hijack this
 

11 more replies
Relevance 58.63%

Hi all,
A few days ago I found that I could not open any attachments sent to me via email. The Windows Attachment Manager (I presume) would just give the message 'Failed - virus detected'. None of the files actually had viruses, I am positive. I knew I had updated AVG just before this; while I only remember installing something to do with Rootkits, I may have up allowed it to update another section, I just can't remember. The 'more information' option I saw when I right clicked the virus detection notification took me the WAM (Windows Attachment Manager) page and I have gone through the internet settings on the security tab, as it instructs, but nothing happened. I stupidly decided to uninstall AVG and 'start again' - this is when I realised that I cannot download ANY file - it doesn't have to be an email attachment, I can't download anything and always for the reason that a virus has been detected (torrents works fine though, rather ironically I feel). When I first uninstalled AVG I turned on Windows Defender (I'm not sure why it was off) and it turned on. That was yesterday. Today it will not turn on. I also tried a system restore and that did nothing that I can identify. Normally I google these problems and copy other peoples advice but I'm not writing the correct search words to find the same problem and nothing I am finding is working - or even possible as I can't download! Does anyone understand what I'm going on about?? I'm afraid I'm not a techie so sorry for bad expl... Read more

Answer:Cannot download any file and making a bad situation worse

Are you able to download AVG files from another computer? If so then I would start there and reinstall it. I would also run Malwarebytes.

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Relevance 57.81%

Hi, A few weeks ago my computer stopped recognizing my audio driver and i attempted fixing the problem myself by installing some things (i was looking for help on some other website) and i probably just made things worse..i have an hp pavilion slimline,Windows XP,1.40 GHz,504 MB Ram,SP3,if that helpsand also when i go into my device manager, whatever i installed/uninstalled for audio, all i have now is -Realtek High Def Audiomy brother has the same computer, with perfectly working sound and in his device manager i found-audio codecs-legacy audio drivers-legacy video capture devices-media control devices-realtek high def audio-video codecsi don't know what to do to reinstall software/fix my problemhelp would be GREATLY appreciated!

Answer:No audio device on my computer + me making problems worse..

Can we have some more info on soft/hardware please.

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Relevance 57.81%

My main problem is I have some how uninstalled the sound and volume. I am also very uncomputer savvy.

I uninstalled what I thought were useless things, obviously not as immediately lost the sound and icon. Can't restore, won't work. Devise manager doesn't recognise.

I actually have made several mistakes. Computer is very very slow. Keeps coming up with end now. Google not coming up as usual server, not sure using the right word. Now have msn messaging coming up as well as bing.

Also managed to do something with the resolution and cannot reset either.

Any help, in simple terms, especially to restore the sound most appreciated.
 

Answer:Lost the sound and volume, Making everything worse. Desperate for help.

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Relevance 57.4%

My main user profile went Tango Uniform. Microsoft calls it a corrupted profile--all I know is I couldn't log in... no errors, it would just return me to the login prompt. My wife's account still worked (standard user--not a member of the local administrators group). So I decided to create a new profile... first I enabled the built in Administrator account and added my wife's account to the administrators group... I also created a new profile (different name) and copied my files over following steps 5-8 from this article: How to fix a corrupt user profile in Windows 7 and Vista: The User Profile Service failed the logon - PC Advisor (and here as well: How to fix a corrupted user profile in Windows 7/Vista)

At this point, I was able to log into the new profile and access all my old files, shortcuts, browser add-on's etc, BUT now I couldn't open Windows Explorer or Control Panel (Error: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."). More reading led me to believe it was a permission problem with C:\Windows\Registration folder, so first I tried the steps in this Tom's article: Cant run explorer.exe - Explorer - Windows 7, but my permissions were set correctly... I still tried the suggestion from the post by James Vessels to type: icacls c:\windows\registration /grant username:F (substitute your log-in name for username). I did this and rebooted, and still got the sa... Read more

Answer:[SOLVED] Fixing Corrupt User Profile... just making it worse :(

Revert what you did with regedit to start with.

Mirror these settings.

Click Add
Type users then click check names
Give Users read.
Administrators - Full control and read ticked.
System - Full control and read ticked
Creater Owner - Clicked advanced and click on creator owner and click edit, click full control if its not already set.

Did you change anything else from that thread you linked into?

Try this also

Start > search for cmd and open it.

Type sfc /scannow and hit enter

Also make a new user account and before you copy any files over try out control panel and explorer do they work?

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Relevance 47.97%

My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\svcd\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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Relevance 47.97%

Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

FAIR:
After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
BAD:
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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Relevance 46.33%

Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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Relevance 46.33%

I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner:https://pcsupport.lenovo.com/de/de/serviceproviderIf you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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Relevance 46.33%

I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
512MB PC2700 DDR-SDRAM
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!

Thanks,
-X

Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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Relevance 46.33%

Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.


At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.

Jeremy
 

Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly
 

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Relevance 46.33%

i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.
 

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.




The [H]orde needs You!
 

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Relevance 42.64%

Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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Relevance 37.31%

...files available for download?Hi,I have FP02 and I think it good, i made the site click here with it and believe, that's much better than my past efforts:)But it's not clear either from trial and error or from MS literature how to make a guestbook for others to fill in or how to make video & sound files available for download from my HD..Any help out there?

Answer:Frontpage 2002 - Making a guestbook & making....

I am afraid your link does not work, (typo).I think it should beclick here

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Relevance 34.44%

Is a 635 slower than a 640? Is the camera worse? Is there less internal memory? What are the differences?

Answer:How much worse is a 635 than a 640?

Here's the differences compared to the 640...
The 635...
...has half the RAM, which meant Facebook and Messenger refused to run in my case on W10M, multitasking is less smooth and whatnot. But it works for the basics.
HOWEVER, there are some 635's that have 1 GB of RAM, matching the 640.
...is not supported currently so you won't be getting Windows 10 Mobile easily, although some 635's have indeed been getting it with little effort oddly enough.
...has an inferior, lower-resolution 5 MP camera with no LED flash. (the 640 has a flash and an 8 MP shooter)
...is smaller than the 640.
...does not have a proximity sensor.
...does not have double-tap to wake or Glance.
...has a smaller and lower-resolution display.
...has a smaller battery.
Although the 635 and 640 share the same Snapdragon 400 processor and 8 GB of storage + microSD.
The 640 is the better all-around phone but I your needs are very basic and the 635 is significantly cheaper then the 635 may make sense.

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Relevance 34.44%

 Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

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Relevance 34.44%
Question: Bad to Worse.

Hi all,  So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters.  Any ideas? Or should I just send it in for servicing?













Solved!

Go to Solution.

Answer:Bad to Worse.

Hi kingofthering
 
If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.
 
If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.
Have a nice day!
Peter
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future
=====================================
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)
http://forums.lenovo.com/t5/General-Discussion/Dol?by-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/6...
http://forums.lenovo.com/t5/IdeaPad-Slate-Tablets/?IdeaPad-Tablet-Sound-Enhancement-Thread/td-p/7150

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Relevance 34.44%

Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?
 

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.
you just have to tweak it to the way you want it.
 

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Relevance 34.44%

I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Relevance 34.44%

I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
 
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

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new note pad mesgwhen I boot up.
[.ShellClassInfo]
[email protected]%SystemRoot%\system32\shell32.dll,-21787

I get this on start up and firefox is giving me an error

Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page
Can any one help me out?

Thank you so much
 

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Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.
 

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal... http://forums.techguy.org/t313054.html

closing this one

buck
 

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Question: From Bad to Worse

Hello to all the experts here at Bleeping Computers.

I was in the process of following your steps from the "Preparation Guide" when my computer decided to crash big time.
Initially I had my homepage hijacked by something called start.search.us. That by itself didn't seem to be a big deal. I was proceeding through the steps and made it to step 8 (Create a GMER Log). Approximately 5 minutes into the scan my entire screen went all screwy. It looked like the GMER scan program filled the screen and scrambled itself.

Now my computer won't work at all. After a restart, the computer locks up on the black screen with the green progress bar (Microsoft Corp underneath). I tried a safe mode reboot but it stops loading at the following line of text, "Windows\System32\Drivers\avgidshx.sys" This was the same line of text that was being scanned during the GMER scan.

After another restart (so many I lost count) my computer reads the following, "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:...." Several options are listed but even after inserting the original operating disc to repair, I can't get past the green progress bar thing.

Help!!! I'm moments away from turning this laptop into a very unaerodynamic flying brick.

(I'm typing this on my wife's Macbook, in case anyone was wondering how I could post)

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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my topic is here http://www.bleepingcomputer.com/forums/t/134217/virus-and-rootkits/ and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

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I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.
Thanks!
-Vanessa

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of HJT...new log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\iety.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\msbo32.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system... Read more

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Hi,
I made a post about my windows 7 explorer crashing, it seem to only happen when I move files from my internal to my external hard drive. it was still happening, nothing i tried fixed it.but NOW its gotten worse. Its crashing on a loop...every single second.this happens as SOON as I SIGN ON...in seconds it crashing and looping
and I cannot do a thing but use my internet...I get a message that tells me my program
fences (stardock program) has detected that there is problem with 7, and it disables itself, Then windows7 explorer crashes. sends info. then restarts...If I start a video or a program before it closes (which is seconds) then it will run. I have been up for HOURS trying to get this solved. I have NO clue what is going on. I ran Anti-Spyware free edition, found 8 harmful things, had them deleted. I also ran my microsoft essentials...BEFORE that..and it Finds nothing...it NEVER does. but anti does...that confuses me.

SO what is going on? what do I do? PLEASE anyone, I am computer illiterate...
I have windows 7 (genuine)
32bit home premium.
I was tryng to get the rest of the info. but I can't as the explorer is completely locked up as I type this...please help I am so frustrated, I want to make Bill Gates come fix my computer lol...who has his number!?
ASLO! After it crashes and re-opens it keeps bringing up the c drive file location library? every single time, so now i have a list of these file locations open...also I JUST get a message saying that my firewall is... Read more

Answer:Oh no its worse! Help!

Can you get into Safe mode instead? If so, does it happen in safe mode?
Safe Mode

EdiT:--------------------------------------
Do you have a system restore point you can revert to?
http://www.sevenforums.com/tutorials/700-system-restore.html

Oops sorry just read last line of your post.

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Hi, I have been using PC tools for the last couple of years with no bother. However, when I wanted to put it on my laptop I lost the ability to access the internet. They told me (eventuallY) to reboot using my windows XP home edition disc. having done that I was initially able to access the internet, but I could not open links or download any thing, and now explorer won't open at all, I just get error reporting. Things have gone from bad to worse and I need some help.Thanks

Answer:going from bad to worse

sorry - spyware doctor

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Question: Getting worse

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:56 PM, on 12/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ... Read more

Answer:Getting worse

hi, welcome to TSG.
you don't appear to have a firewall, even if you have a router you still need
a software frewall, downlaod the one from the link below!
Filseclab Personal Firewall Professional Edition

http://www.filseclab.com/eng/download/downloads.htm

http://www.wilderssecurity.com/showthread.php?t=92710
Download the pocket killbox

http://www.bleepingcomputer.com/files/killbox.php
Download A2

http://www.emsisoft.com/en/software/free/

update A2 and run a full scan.
*Download Cleanup from Here

http://www.stevengould.org/software/cleanup/download.html

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* run cleanup

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Ex... Read more

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Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.

Demi

Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

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i now cannot access my e-mail since doing an update every time i click on the e-mail icon nothing happens its just blank, nutty norm again

Answer:its seems to get worse

What email icon?????????????

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Ok my computer has been progressivly getting worse becuase before i wasnt able to enter my control panel becuase explorer would just crash. And now i started up my computer and restarted a couple of times and i cannot see my tool bar(the one with the start button) and my cousin is bringing my xp disk christmas.. what can i do in the meantime? oh and when i click my windows key it doesnt do anything.

Answer:it just got worse...

looks like a virus to me
what antivirus program are you using? and is it up to date?

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Just a curiosity question. I found an old AMD K6 chip in a scrap computer.
I would like to know if it is better/faster than my "Cyrix Instead" with MMX?
Both I think are 266's and socket 7.......

It's for my first PC that is now used for solitaire and surfing the net...

And what steps, if any, should I do to swap them, if the K-6 turns out better?
 

Answer:Better/Worse? Two old CPU's for old PC..

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Question: bad to worse

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more

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Question: Bad to Worse

Friends,

It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.
 

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Best luck
PP
 

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Sorry to be such a bother but this problem is driving me bonkers!
Every turn develops into a new drama-here's the situation so far-

(1.) When I go to click on a program (any program) my computer either immediately or soon afterwards pops up a window that says "program error-process has already been exited-has generated errors and will be closed by windows. You will need to restart the program. An error log is being created." Of course restarting the process only sends me in circles-the same thing continues to happen-sometimes, obviously, I'm able to start the program but usually during the course of operation the "program error" window pops up and it's back to musical chairs again!
My system is, O/S Windows 2000 Pro, P4-1.6GHz 400MHz/P4FAN (P4-1600AR), Motherboard-D850MVL -MB Intel D850MV w/LAN, Rambus 256MB (2).

(2.) Now if I didn't already have enough problems I've apparently been infected with the Fortnight.E virus-it gets worse, in turn, I infected my ex-wife with the virus via an email (well, I'm sure you can imagine my situation-it would be better to have my nipples dipped in honey and dangled over a pool of hungry piranhas-she's pissed! Of course, the fact that the virus installed porno weblinks into her favorite file made matters even more unbearable-you'd think she was a nun or something! At any rate,
I have run a Panda On-Line AV-Scan-several Norton AV scans-SpyBot, Ad-Aware and SpySweeper-nothing works!
... Read more

Answer:Sos....from Bad 2 Worse!

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dear all, any softwares that can fix this...

3 men go into a hotel for the night. The clerk informs them that it's $30 for the room, so they each take out a $10 bill to pay for the room. So far they paid $30, correct? You with me so far? Good.

A few moment after the men went up to the room, the manager reminds the clerk that there was a special promotion that night, and that the room was only $25. So the clerk gives the bell boy five dollars to bring back to the men. On his way up to the room, the bell boy says. "Hey, I'm not stupid, I'll give each of the man a dollar back and keep two for myself, $5 right, 30-5=25.

Well, since the bell boy gave each man a dollar back, that means each man only paid $9, correct?

Well, the last time I checked, 9x3=27, plus the 2 that the bell boy took makes 29, what happened to the other dollar??????

[This message has been edited by kokaik (edited 07-03-2000).]
 

Answer:the more you think, the worse it gets

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I just finished a download that had some pretty nasty side effects. I am getting a pop up saying "It is recommended to update you antispyware protection to prevent data loss. Please install the most up-to-date antispyware for you" then an ok button. This isn't the only one, there are about 2 or 3 that seem random, none of which seem encouraging at all. Please help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:48:46 PM, on 1/26/2009Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20935)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\TVersity\Media Server\MediaServer.exeC:\WINDOWS\explorer.exeC:\Program Files\Unlocker\Un... Read more

Answer:pop ups and probably worse

Hi,Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Actually, this doesn't suprise me at all.I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!This is somewhat suicidal in today's digital world.That's why I want you to install one first!!* Please install Avira Antivirus: http://www.free-av.com/This is a free Antivirus.Perform a full scan with Avira and let it delete everything it i... Read more

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Question: from bad to worse

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my router.my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

Answer:from bad to worse

I think you're already running a thread on this: click herePlease don't double-post.

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Hi,

I just wanted to start by saying a very big thankyou to all of you that help people on this forum. It is very generous of you and it is appreciated.

I have been infected by this fake security application that says "Windows Security has found critical process activity on your system". It keeps redirecting our web searches. In safe mode I have ran malware bytes, super anti spyware and created a hijack this log all before finding this forum. Both these scans found problems initially however upon following the instructions of this forum no more were found. I tightened up my zonealarm resetting it to default and searching programs that try to run as they popped up, mshta.exe was one of the programs.

I have followed the instruction on this web site to the best of my knowledge and i will attach the logs of the various scans. All scans went well except for the combo fix scan that ran through to stage 50, flashed a page suggesting it was deleting files and then restarted my computer. I repeated it with the same result.

I now have a message that says "SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe." whenever i start my computer and it takes a long time before all the applications are loaded and ready to be accessed. It seems to run faster if the internet is turned off?

I am posting this from another computer.


Here are the logs - Thankyou for yo... Read more

Answer:Please Help, its getting worse

I am not seeing much in the way of malware on your system. Let's do this and see where you are after:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:




R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present --Unless you set this.
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present --Unless you set this.Click to expand...

After clicking Fix, exit HJT.

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:



Files to delete:
C:\WINDOWS\Tasks\At1.job
C:\WINDOWS\Ta... Read more

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Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.
I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.
I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.
About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."
Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.
This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:
click here
href
10-windowsstore/store-not-opening-in-windows-10-this-app-cant-open/c0de1565-9c33-4604-a1cd-b4ce18b72117?page=2&auth=1
10-windowsstore/windows-10-app-store-will-not-run-cannt-add-a-user/682d6bd8-39ae-4ee4-b0fc-c19027b44552?rtAction=1444233209744&auth=1
storeandappswontopenreregistering/
1-windowsstore/windows-store-app-not-opening-in-windows-81/9882357f-ae86-4e4d-ba37-209aa960063c

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I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.
Thanks
 

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.
 

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Question: Bad to worse

I posted a previous problem in regards to my computer shutting down at random and suspect virus. It seems things have gone from bad to worse in rapid time. I have lost internet connection, I open a program "regedit" and it closes, same with "msconfig" I cannot boot in safe mode. Suddenly all that was in my "connections" are completely gone, that folder is now blank. I know in the past I have tested your patience here but am throwing myself at your mercy once more. Sorry if this should have been posted with my previous question but I am unsure as to how protocol is.

btw forgot to give the basics.
Winxp
Medion computer.
should be current on updates.
again tia.
 

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I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:47 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Softw... Read more

Answer:Please help! It's getting worse

it is:
browser modifier: win32/fotomoto
 

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Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

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Question: It could be worse

I come to this forum and read all the time in search of knowledge . With the reading and help of the fine people here I have fixed many problems . Some posts I have read complain about a program taking a minute to start up . Some complain about a slow boot up . Well when I said it could be worse I found one that couldn't be . Uncle brought his PC out to me to see iffin I could make it work for him . HP Pailion with 128 ram and XP Home . Hooked it up to my monitor and turned it on . One hour and 15 minutes later I could finally do something . First thing I attempted to do was run defrag . It took 15 minutes for the menue to work enough to let me click on defrag and another 29 minutes to open defrag . Now I have it open and click on derag to run , 7 hours later it finished . Pc Was still slow . A bit better but not much . Started to empty temp folders . One temp folder took 15 minutes to empty . Emptied all the temp folders and the history then deleated some programs . Only deleted 3 small programs but with them and the temp folders I regained 17 gigs of hard drive . Did another defrag and this time it went much faster . Then I started on malware and viruses . Did the ususal scans I learned from here and took a bunch of them out . Got to the point that the PC was healthy again . Took out the 128 megs of ram and replaced it with 512 which is the max for this HP . Now it is running very smooth and probably as fast as it ever will . So when you think you are running slow do t... Read more

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Hey all.
I am loaded with popups. I went through all my prelim scans, booted safe mode, all that jazz. I didn't notice anything for about three minutes, then it all came back. If anything, they just seem to be getting worse. Anyway, here's my log, thank you much for your time.

Logfile of HijackThis v1.97.7
Scan saved at 11:43:05 PM, on 11/27/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\mllcrap.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C... Read more

Answer:Keeps getting worse.

Hi
You will need to get rid of the Peper Trojan first so run the PeperFix from my list..

After that
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then....
Turn off your System Restore SEE HERE Reinstate it when your log is cleaned and then create a new restore point.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix all the following items by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted RED in the log will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK in the log will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [W7ABA] c:\documents and settings\... Read more

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I tried everything in my power to get rid of this virus. This the third time I've been infected with this virus. Any help will be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:55:09 PM, on 5/21/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16441)Running processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\svchost.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\brsvc01a.exeC:\WINNT\System32\brss01a.exeC:\WINNT\system32\LEXBCES.EXEC:\WINNT\system32\spoolsv.exeC:\WINNT\system32\LEXPPS.EXEC:\WINNT\Explorer.EXEC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINNT\system32\CTsvcCDA.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINNT\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.... Read more

Answer:Vundo Getting Worse

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Download KillBox,unzip/extract it to your desktop.http://download.bleepingcomputer.com/spyware/KillBox.zipStart up Killbox and place a check in 'Delete on Reboot'.In the 'Full path of file to delete' box,copy and paste:C:\WINNT\svhost.exeThen press the red button with the white cross.It will then provide a window for you to confirm the delete.Next it will ask if you now wish to reboot,select YES.Allow it to reboot.If it does'nt reboot automatically,reboot manually.****************************Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546You are well advised to remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present:ViewpointViewpoint ManagerViewpoint Media PlayerThen restart your pc.****************************Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to run it.When VundoFix re-opens,click the "Scan for Vundo" button.Once it's done scanning,click the "Remove Vundo" button.You will receive a prompt asking if you want to remove the files, click "YES".Once you click yes, your desktop will go blank as it starts removing Vundo.When completed,it will... Read more

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Hi, everyone....
A couple of weeks ago, someone overseas used my credit card number to buy themselves a free train ticket. Since I don't do much (and usually through PayPal anyway) Internet purchasing, there is only one other direct way they could have gotten it - by hijacking my Internet connection. (I could be wrong about this, but it's what I think anyway....)

I use AVG, but after this, I also installed Avast, which I allowed to do a full system scan. It found 4 Trojans on this system, all in the System Restore areas. Naturally, I deleted them.

Prior to this, I was having problems with MSI programs not loading right. After I scanned and got rid of a couple of viruses and those Trojans, this problem seems to have gone away. (In the midst of this, I also upgraded the system to SP3, which could have corrected the MSI problem anyway - no idea.)

What the system is doing now is breaking as I type, which implies that something may be making screen-shots in the background, and transmitting whatever to whoever is watching. This bugs me - what would be helpful is a raw logger that tracks everything transmitted or received via the Net, but I haven't seen such a tool for Microsoft. In Linux, sure, but....

System: 2.0 GHz HP Pavilion 533w, 512 MB RAM, Two 60 GB HDDs, USB 2.0 500 GB HDD, XP Home w/SP3, AVG, (Ad-Aware, Avast)

Here's my HijackThis log file:

---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:23:56 PM, on 9/23/2008
Platform: Windows X... Read more

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Thanks in advance for your help and your valuable service to the community.

I picked up a nasty virus / malware recently and have tried to use McAfee and several Malware removers over the past 3 days to no avail. Everytime I seem to make progress something new emerges.

This started with the Antivirus 2009 Pro Malware taking over. It changed my file associations so I couldn't run any .exe's. It even removed the View Folder Options menu so that I couldn't re-associate the file extensions. Fortunately I was able to logon to the adminstrator logon and fix that issue.

I tried to do an XP repair but was unable to when the application couldn't recognize my administrator password even though I can log into the admin logon with that same password. I then ran Macfee, Spybot and Malwarebytes Anti-Malware. This seemed to clear up most of my problems although I noticed a prior issue of still having one or more iexplore.exe processes running even though I didn't have an IE browser open.

Sure enough the next day I suddenly was unable to connect to the internet.
I finally found your forum and started to follow your proceedures for cleaning.

I was unsuccessful in running several of the procedures. I have found that my DHCP Service will not start and gets the error "Error 1075: The dependency service does not exist or has been marked for deletion". When I try to look at dependencies I get the error "Win32: Access id denied".

He... Read more

Answer:Problem Getting Worse

What OS are you running?
Did you try getting into safe mode and doing a system restore to before this started?
Did you try renaming the programs, running them in safe mode, or changing the .exe extension to .com?
Did you disable your AV and AS programs before running any of the scans?
 

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Doesn't do anything when I press some links unless I reload a page and try again, when scrolling on image heavy sites, the screen blanks out and then a portion of the page (website title or corner of an image) multiply across the screen before edge closes or reloads the page, also in general just closes itself whenever, and the keyboard is slow to open or do anything. I Haven't downloaded anything and always clearing cache and data, it still seems to happen more over time.
Running build .164 on mobile if that's any help.

Answer:Edge is worse than IE

Im on same Build as you do. And Lumia 640 LTE, i had no issues with the Edge browser, and Edge is my Favourite tho. What is your Lumia Model?

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anything? anyone?

no?

gonna be a long day for some of us i think

EDIT: this may help

http://www.csoonline.com/article/26...ity/remote-exploit-in-bash-cve-2014-6271.html
 

Answer:what could be worse than heartbleed?

CentOS appears to have a new patch out. Get it via YUM.

New file is bash-4.1.2-15.el6_5.1.x86_64.rpm

https://rhn.redhat.com/errata/RHSA-2014-1293.html
http://lists.centos.org/pipermail/centos-announce/2014-September/020585.html
 

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I posted two days ago but had no replies, so I'm back. (I value the expertise on this forum!) Our system is getting slower and I'm blocked from deleting temp files/cookies, among many other issues. Could someone please look at my fresh HijackThis log and advise me? Thank you!

Logfile of HijackThis v1.98.2
Scan saved at 11:57:04 AM, on 9/16/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISUM.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\CCPXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\WINDOWS\SYSTEM\HPZTSB09.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\MY DOCUMENTS\HJT\HIJACKTHIS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\M... Read more

Answer:It's getting worse - fresh HJT log. Please help!

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When I ask for Dos Prompt, the machine shuts down. A friend was given a Dell "Dimension E520" running XP Pro, desktop computer by his boss. Their business was replacing some older machines and giving the old machines to some of the employees. My friend has a very old CAD program called Anvil. It is a Dos program. It fits on a floppy disc. He has been using Anvil for many years an would be lost without it. He asked me to look at the machine to see if I could figure out why his Anvil program will not work. When he tries to run the executable, the machine shuts down. I thought perhaps the executable was corrupt. After a few hours of trying to make it work, I thought maybe if I started with a Dos prompt, I could get the executable to run properly. That's when I discovered that the machine will not provide a Dos prompt. The request causes the machine to shut down. I am at a loss. Can someone offer some help with this? In the "safe mode" the dos program works fine.

Thanks for looking,

Roger

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Old, OLD Sony Viao.. been a great workhorse...Problems started with it not booting into XP unless it rested overnight! (Just like me I guess) Real problem is that I need this machine badly to teach classes.
I uploaded all the new drivers on Sony site.
. As long as I use it in the morning it boots.. EXCEPT now the keys are producing errors. Not all, just some.
One forum mentioned problems with bad memory. I have sent for a Memtest disk.. hope that will help confirm.. If so, its a doable fix.
Sony doesn't seem to have a keyboard driver .. I updated drivers for Processor, and Bios.
Any other suggestions??
I don't want to buy a old XP laptop but that may be my only choice.
 

Answer:Many problems, getting worse..

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first off, im not the most computer illeterate but i know some stuff so plz bare with me.

i keep getting the blue screen of death probably about an hour into my computer startup. doesnt matter what im doing wether a game, net, chat, etc. i wish i could tell you what it says on the blue screen but it only flashes for about a second or two.

what i can remember are a bunch of zeros or numbers and the 'fatal error' at the bottom of the paragraph. then my computer restarts.

when my computer boots up, a voice comes on saying "System completed power-on self test, computer now booting from operating system". but now every once in a while it says "System failed memory test, computer now booting from operating system".

i know i had to delete a bunch of stuff off my C drive because i kept getting alerts that i had no space but even when i did delete programs, it didnt seem like it was making any room on the C drive.
I have Adware 6.0 and almost everytime i do a scan, the same files come up as infected and they're always .DLL files too. then i quarantine but when i scan the next day the same files come up as infected again.

thats all the info i can think of. somebody plz help because this started out with the blue screen about once a week and now its once every hour. HELP ME
 

Answer:Problem getting worse! PLZ HELP!

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Question: Bsod got worse

Hello, my laptop is not turning on after this error. I used to see this error almost every other day. I thought it's nothing serious.. I even don't see any battery light (on laptop) when I connect it with the charger. I really don't understand what's the main problem.. I bought the laptop 9months ago. I can't say if I need to change the battery. It's aspire v17 nitro. One last thing I want to add is I'm having this error after upgrading to Windows 10 from Windows 8.1. Please someone help me

Answer:Bsod got worse

Hi Zarminaehsan,

This sounds like a bug due to the upgrade.
I suggest to perform a clean install and let me know how it goes.
Windows 10 - Clean Install - Windows 10 Forums

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My PC is having multiple issues, even after trying the R&R scans. Only SAS and Malwarebytes completed without any issues. The last scan, MGTools, ended with a blue screen. Combofix never started the scan portion, even after waiting 3 hours. Root Repeal seemed to finish, but came up with a message about an inaccessable memory block and then the computer shut down.

The current problems I'm having: Google redirect (IE); Hard drive errors (last one was right after power on); programs not opening over time; almost all files on computer are hidden; message about corrupt files in recycle bin (even though it's empty); volume doesn't work; some file on my desktop called "settings.dat" that was created today and, according to it's properties, opens with daemon tools pro.

These are the only logs I have. I'm not sure what the MGTools log will show after the blue screen incident. If there is any step that may seem like I missed it, trust me, I did everything I my PC would allow me to do in its current condition.
 

Answer:Need help! Computer going from bad to worse.

Also, Combofix started off by telling me that ESET antivirus was running. That can't be possible since I uninstalled it right before I started the R&R cleaning.
 

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Using Windows7 and IE8 32-bit I am constantly finding that the program stops responding and I have restore the last sesion, or worse still start again. Happens on both my home PC and my office PC, so its not the PC at fault. For example, today, trying to post this discussion took 8/9 restarts.
Anyone else experiencing problems?

Answer:IE8 problem - is it getting worse

This issue may be caused by some 3rd party add-ons that you may have installed on both of your PC's. Try reseting the IE settings to disable add-ons:
Close any IE or Windows Explorer windows that are currently open.
Open a new IE window.
Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
In the Reset Internet Explorer Settings dialog box, click Reset. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
Close IE. (The changes will take effect the next time you open IE.)
After that, please open IE again to verify if the issue has been resloved.
If this doesn't help....
Can I suggest that you try another browser such as Firefox to see if the problem still occurs.
You could also try rolling back IE8 to a previous version.

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My desktop has slowed down substantially and occasionally freezes all apps. Even after checking for malware and running a registry cleaner, nothing appears to be a problem.

Anything further to suggest?


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3420 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 7666 Mb
Graphics Card: AMD Radeon HD 6410D Graphics, 512 Mb
Hard Drives: C: Total - 936682 MB, Free - 794298 MB; D: Total - 17083 MB, Free - 2095 MB; F: Total - 1907599 MB, Free - 733989 MB; I: Total - 3815413 MB, Free - 1578731 MB;
Motherboard: PEGATRON CORPORATION, 2ACF
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

Answer:Sluggishness & Worse

Motherboard: PEGATRON CORPORATION, 2ACF

Hard Drives: C: Total - 936682 MB, Free - 794298 MB; D: Total - 17083 MB, Free - 2095 MB; F: Total - 1907599 MB, Free - 733989 MB; I: Total - 3815413 MB, Free - 1578731 MB;Click to expand...

You appear to have a HP/Compaq brand desktop and appear to have 2 TB and 4 TB external hard drives connected to it.

What's the model name and model number of that desktop?

---------------------------------------------------------

Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.
(Note: There may be several seconds delay before the progress bar appears, so be patient.)

Click the "Report" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

---------------------------------------------------------
 

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Question: BSOD getting worse

Hi,

I had problems with finding my laptop recovering from a crash. This has been going on for the past 6 months. I have no idea about these things, so I'm hoping, you could provide my some usefull information about what's wrong and how can I solve this issue(s).

Data is attached.

Thank you

Answer:BSOD getting worse

Additional information is required - not just the .dmp files.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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Relevance 34.03%

So my computer seems to have this trojan. All google/yahoo/etc. searches gets redirected to ads. I've read around and yesterday i ran a full scan using Malwarebytes' Anti-Malware which took 8 hours and if found 4 files but did not take action. Today i am still trying to fix the problem but Malwarebytes' Anti-Malware nolonger loads up.

It will not let me view antivirus software websites aswell as basically any place that would help me fix this problem, ie. techguy.org, i am using my noninfected laptop atm.
My infected computer also will not allow me to download programs suggested, ie. hijackthis, combofix, etc.

I fear the problem has gone way to far and the only way to solve it is for a full on reformat. I even tried downloading the file on my laptop and transfering it over by flashdrive, but after double clicking the file (hijackthis) it does nothing. Will not load up along with Malwarebytes' Anti-Malware.

Please help!!
 

Answer:go.google.com.....but worse..

bump

Can someone check out my thread and help me out?

- Did a scan with eset and trojanhunter, both found nothing. Scans run under quick and full and also in normal mode and safe mode.
- Google searches opens new tab (FF3) and redirects by go.google.com to advertisement.
- AV websites such as norton, mcafee, etc do not work (blocked by trojan).
- Previously installed software like Malwarebytes' Anti-Malware has stopped working as time goes by (work of the trojan?).

Someone suggested http://siri.geekstogo.com/SmitfraudFix.php to me, but it always gets an error and unexpected program termination when it is double clicked.

I am truly lost and really would like some help with this problem, it just gets worse the longer its been.
 

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not sure where to begin. my problems started installing something i thought was activeX to my fujitsu xp sp2 2002 laptop(not able to upgrade to sp3). i know the date and time as well. half of my desktop disappeared along with half of the start/programs. loads of popups and a mighty sirupy internet connection. instantly scanned with malwarefighter/superantispyware/spybot/symantec antirus/ccleaner.. and later anything i could think of. think it was the malwarefighter which found rootkit infection.(rootkit0access c:system volume info/restore..... exe). things seemed back to normal for half a day, only to come back worse than before. my missing desktop icons/programs, start/programs came back as i learned they only were made hidden. though most systemtools etc were gone..(later installed back)

now my problems/symptoms are as follows :
at (every!!) startup im told there is hardware found, other pci device.
my wave sound (in advanced mode is muted)
internet slow with constant avast popups
control has no parent windo.
tidserve activity 5
generic host process for win32 services problem.
my avast pops up messages constantly when connected to the internet.most mention explorer.exe.
the fan usually runs wild when browsing

combofix says rootkit activity
mbrcheck says c: error, physical drive0 mbr code faked, found non standard or infected mbr.
rkill says xSystemrootx\system32svchost.exe -k rpcss incorrect imagepath
gmer wont run(most of these programs wont run at all) ... Read more

Answer:rootkit or/and worse

Please follow these instructions: READ & RUN ME FIRST. Malware Removal Guide
 

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Ransomware is about to get a lot worse, by holding your operating system hostage






Now cybersecurity researchers warn that new ransomware features could make life even worse for victims. Rather than just encrypting key files, ransomware could soon infect a computer to such an extent that the only two options available to the user would be to pay, or to lose access to the entire system.

According to the Malwarebytes State of Malware Report 2017, we're likely to see more variants of this type of ransomware, which is designed to modify the infected computer's Master Boot Record, the part of the system which controls the ability to boot into the operating system.

Once modified in this way using malicious code, the system will boot into a lock screen set up by the malware, demanding payment not only to decrypt files but also to restore access to the main operating system. The inability to do anything with the system aside from viewing the ransomware note will only give victims two options: pay up, or have their system wiped completely. It's likely to make ransomware an even more appealing avenue of attack for cybercriminals.



Ransomware is about to get a lot worse, by holding your operating system hostage | ZDNet

Answer:Ransomware is about to get a lot worse

Assuming I have back ups of all my files, can clean installation solve the problem?

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Hello everyone,

I recently bought some components to upgrade my pc. These consist of a new cpu, motherboard, video card and psu.

The main issue I'm having is now in games my FPS is lower in games, and freezing even.

The cpu is - AMD Phenom II X6 1055T
Video card - NVIDIA GeForce GTX 460
Motherboard - Asus m4a785-m

Everything runs fine except for the frame rate and some flickering.

I've updated everything, or atleast thought I did.

Hopefully you guys can help, thanks so much!
 

Answer:New Installation - PC is worse!

Do you have your nvidia card selected as your display adapter? Thats the only thing I can think of? lol sorry if this is a stupid answer.

Or check your nvidia control panel to make sure your settings are set right.
 

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Hello everyone,

This is probably the very 1st time i have ever needed assistance this badly with malware removal...My spyware doctor picks up that i have a trojan called Trojan.Spambot, the file that it is in is called Rpcrt3.Dll, it is found in all of my Sv_chost prossesses as well, i have done safe mode, tried disabling everything that is Sv_chost related and i still cant delete this file...To my understanding what the trojan does is take up bandwidth and send spam e-mails....so the is not really a way for me to live with it, as i have tried, i would greatly appreciate any useful feedback...Thank you

Answer:Worse Trojan I Have Had

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.) If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.comWhen you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day. Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An... Read more

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A very interesting article on whether anti-virus software is getting worse in detection of both new and known threats.
What do you think?

Is anti-virus software getting worse at detecting both known and new threats?

Earlier this week, Stu Sjouwerman, CEO of security awareness training company KnowBe4, looked at the data published by the Virus Bulletin, a site that tracks anti-virus detection rates. And the numbers didn't look good.

Average detection rates for known malware went down a couple of percentage points slightly from 2015 to 2016, he said, while detection rates for zero-days dropped in a big way - from an average of 80 percent down to 70 percent or lower.

"If the industry as a whole is dropping 10 to 15 points in proactive protection, that's really bad," he said. "Anti-virus isn't exactly deal, but it sure smells funny."

According to Sjouwerman, the Virus Bulletin is the industry's premier testing site. The tests are comprehensive, and consistent from year to year, so that a historical comparison is valid.

? RELATED: 14 tips to secure cloud applications
Several major vendors aren't included in these statistics, he said, because they declined to participate -- and implied that there might be a reason for that.

What's happening is that current anti-virus vendors aren't able to keep up with the attackers, he said, who can generate new malware on the fly.

"The bad guys have completely automated this... Read more

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I disliked the nagging every 10 minutes and the forced closer if you weren there to say "No" I don't want to log off at this time.

Just now I was in the middle of a very lengthy and difficult SQL statement and without notice my computer just logged off.. It came back up, just pleased with itself for doing a windows upgrade and the recovery only returned 1/2 of the statement I was building..

I don't mind automatically setting up the update (without it I update maybe every 6 months) but why can't I choose when I want to log off for the upgrade completion?

And is this log off without notification the new way?

Answer:Is W7 worse when doing upgrades?

Go into the Updates and set it to notify you but allow you to do them manually.
This will eliminate the potential problem.

However, I have never had that problem. It always notifies me at the bottom right and counts down from 10 minutes. But, now I have it set as manual, cause I want to see what updates are being done out of curiosity.

And it is generally better to do a fresh install rather than an upgrade.
Win 7 is better about it, but it is just a rule of thumb.
Start fresh and you will have fewer potential problems.

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while surfing, with no real site preference I started getting this and it is getting worse.. now there are some sites that only open to this even after multiple tries..
any ideas.

I think I attached a file
 

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Question: Worse Virus EVER!

I am running Vista on my HP Pavilion e9150t and got a bad virus. I logged onto my computer and all my picture files are there and I can access them, however, when I go to save them onto thumb drive etc. everything is shut down. My internet is wiped out, as well as my Dvd drive. It will not let me open or send anything to my thumb drive, external hard drive or bluetooth. I can still use my camera cards though.

My Avast has been shut down and so has my security center. It wiped out Spybot and hackthis, Malebytes still scans (unsuccessfully). It will not let me boot in Safe Mode of any find. Firewall is shut down too.

This is one of the several error messages I get. "the dependency service or group failed to start"

I back-up my files once a month, but have about 100 pictures that have not been backed up and I have to try to save them. Please help!
UPDATE: Malware bytes completed a scan and this time found 2. They are Malware.Generic (file) and Disabled.Cryptsvc (Registry Data)
 

Answer:Worse Virus EVER!

You'd be best posting this under the Security & HJT section mate. Use "Report" at the bottom of your message and somebody will move it for you.
 

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Well this all happened after I accidentally clicked a "you have won a million dollars" pop up in the middle of a site. Every minute now my computer is getting worse and worse, Half of my desktop is filled with random programs now and more just keep coming. I've tried symantec antivirus, spybot S&D, and adaware, and nothing is working. I have been keeping up on windows updates as well so I can't imagine how things have gotten so screwed up in fifteen minutes. As a last resort I ran hijackthis and saved the log. Hopefully someone here can help me. Adaware will delete 220 objects then ill run it immediately after and 300 objects will be infected. I have no idea what's going on and I'm about to scream. Here's the log:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\cba\pds.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\qpexgy.exe
C:\PROGRA~1... Read more

Answer:I've tried EVerything and my computer is only getting worse.

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hey all, I believe my house could qualify to be in the most stone-age technology section in the world. I'm suprised I can get electricity for christ sake. The BEST I have ever seen out of 4 modems out of this house ever was a v.34 28.8 connection that is highly unreliable and can cripple anything but Lucent chipsets to be unusable. I go down the road (buddy's house) dial up into MY ISP just to be sure, and I get a 43+k connection out from there, which I'd say is about 1/4 mile away if that. I don't understand why my phone lines are so god awful that I cannot get even better then a 28.8kbps connection from this shithole. Is there ANYTHING I can do (like yelling at the phone company for something) to improve my phone lines... I know its not internal to my house either because I have taken a box outside and plugged it directly into the phone line and still only get 28.8k.

DSL - NONE (live too far from CO)
Cable - NONE (my street doesn't get even cable TV!)
satellite is absolutely not an option, ping times of 1900+ are unacceptable obviously.

okay, I think I'm done ranting. So, any advise?
 

Answer:I don't think anyone has a worse connection then me!

Pray for cable?
 

22 more replies
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I have recently assembled a new system and it was working fine until a week ago i noticed that sometimes when i am not at the system it had restarted and now its getting worse. It turns off and turns back on with a very little gap sometimes hours sometimes just after i turn it back on after the shutdown (it turns off immediately without any warning or shutting down screen). When it turns off, the pcs power turns back on like as if it restarts but nothing would happen, even after holding the power button to force shutdown and then turn back on it wont start but twice or so it loaded up till the boot menue i guess but thwn it would go blank. i would have to cut the power and turn the power back on so that it turns on. It happens when i watch video and even when i play games also while the pc is idling. Few days ago before it was this worse when i was using my system, a bluescreen appeared and it said critical process died or something like that..
My system spec is:
Asus Z170 pro gaming
Intel core i7 6700 3.4GHz
Power supply Cooler master 600w
Asus GTX960 2GB black
Kingston HX426C15FB Hyperx 8gb x2
Cpu cooler fan cooler master 120v

Answer:pc keeps turning off and getting worse

Run Bluescreen view
post the results back on this page.
Its possibly a bad driver
1]: [click here

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Thank you in advance for taking the time to review this and offer any help ....

a few of the problems windows has been having includestart menu stalling out
computer running really slow with every program
rtclick-->send to freezing up the system
cannot "save as" when downloading a file with mozilla
along with svchost.exe pop ups from McAfee


DDS (Ver_09-10-26.01) - NTFSx86
Run by cbellson at 12:05:45.25 on Mon 11/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.838 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\McAfee\... Read more

Answer:Windows is getting worse

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it sh... Read more

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Very recently removed "Security Tool" virus but now have contracted sdra64.exe, know how to delete it, but the problem has got mysteriously worse.
When logging in on Admin(or any) account, it logs me straight back out, how can I get my windows XP to stay logged on, long enough to solve the problem? (It logs me out a second after I log in, even in safemode)
I can't run it with the command prompt because I can't GET to the command prompt otherwise I'd use it to get to the system restore screen, help?

Answer:Sdra64.exe gotten worse

Hi,

Please do the following:


I hope you have acces to a PC that can burn CD's



We will need to make a BOOT CD

Print these instruction out so that you know what you are doing.

Two programs to download

First

Please download ISOBurner and save it to your desktop. This program will allow you to burn OTLPE.ISO to make a bootable CDDouble click the ISOBurner set up icon to install the program, from there on in it is fairly automatic.
There are Instructions for the iso burner here if you need them.

Second
Download OTLPE.iso save it to your desktop. Now burn OTLPE.iso to a CD using ISO Burner. {NOTE: This file is 292Mb in size so it may take some time to download.)
When downloaded double click OTLPE.iso > this will then open ISOBurner to burn the file to CD

Reboot the infected system using the boot CD you just created.
Note : If you do not know how to set your computer to boot from CD follow the steps here
Your system should now display a REATOGO-X-PE desktop.
you will find an icon on the desktop called OTLPE > Double-click on the OTLPE icon.
When asked "Do you wish to load the remote registry", select Yes
When asked "Do you wish to load remote user profile(s) for scanning", select Yes
Ensure the box "Automatically Load All Remaining Users" is checked and press OK
OTL should now start. Change the following settingsChange Drivers to SafeList

Press Run... Read more

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I have a series of problems. When booting up, a bright green light rises from bottom of the normally black Windows boot-up screen. Also, I am no longer able to prompt Safe Mode when I hit F8 during the start up. My screen is blurry (to the point that I can barely read text) and flickers. CPU is VERY slow (typing seems to make it slower). I have Symantec Antivirus and Spyware Doctor, but I don't believe either is working properly. Please help.
DDS (Ver_09-02-01.01) - NTFSx86
Run by Tom H at 8:09:49.23 on Wed 03/11/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.298 [GMT -5:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated)
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMg... Read more

Answer:Possible virtumonde or worse

Hello.Install Recovery Console and Run ComboFixDownload Combofix from any of the links below, and save it to your desktop. Link 1Link 2 Link 3Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Close any open windows, including this one.Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. If you did not have it installed, you will see the prompt below. Choose YES.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help youshould your computer have a problem after an attempted removal of malware. It is a simple procedure that w... Read more

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Please help!!!! My computer has been encountering various issues, the most severe has been the uninstalling of all installed printers. The issue first occured when we were not able to print using our photo printer, shortly after the photo editor application would be force closed everytime the "Print" button was clicked. Now all printers have been uninstalled without our doing. McAfee occassionally finds PrcViewer but cannot fully delete it.

Last scan came up with three detections (the two cookies were automatically deleted):
Cookie-Advertising
Cookie-Insightexpres
PrcViewer
HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:42 PM, on 3/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGR... Read more

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Question: Trojan and worse?

I discovered I had a problem when I couldn't keep "Show hidden files and folders" active in Folder Options. I re-download Avast AV and ran a scan and found some bad stuff. For the past 24 hours I've been reading info on the Web and trying to fix things on my own, but I need help, please. Thanks very much in advance!
Here's my DDS log and my attach.txt is attached.
DDS (Ver_09-02-01.01) - NTFSx86
Run by Kiko at 4:08:53.71 on Wed 02/11/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.339 [GMT -6:00]

AV: avast! antivirus 4.8.1335 [VPS 090210-0] *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAn... Read more

Answer:Trojan and worse?

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you.Disable Realtime ProtectionAntimalware programs can interfere with ComboFix and other tools we need to run. Please temporarily disable all realtime protections you have enabled. Refer to this page, if you are unsure how.Download and Run ComboFixDownload Combofix by sUBs from any of the links below, and save it to your desktop.Link 1, Link 2, Link 3 Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Double click on ComboFix.exe and follow the prompts. If you are using Windows Vista, right click the icon and select "Run as Administrator". You will not recieve the prompts below if you are not using Windows XP. ComboFix will check to see if you have the Windows Recovery Console installed.If you did not have it installed, you will see the prompt below. Choose YES.
When the Recovery Console has been installed, you will see the prompt below. Choose YES.
When finished, ComboFix will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.Download and Run Scan with GMERWe will use GMER to scan for rootkits.Please download GMER.zip to your desktop from any of the links below:LINK1, LINK2Right click on GMER.zip and select "Extract All".Close all other open p... Read more

14 more replies
Relevance 34.03%

Hi Folks,

I somehow got nailed with Virtumonde two weeks ago and have been fighting with it ever since. Having tried everything I've been able to find on the web (short of attacking things in HJT), I've finally admitted defeat. I noticed some great postings here, so thought I'd ask for some help from the experts at Geeks. I've followed all of the steps in the READ & RUN ME FIRST sticky already, but have managed to end up worse off somehow. That's not a shot at the process, but typical of my last two weeks fighting this thing.

After finishing step 7 last night, I shut down. When I tried to boot into normal mode today, I am now getting a popup window with a title bar of RUNDLL and the message "Error loading C:\WINDOWS\system32\yekrmujm.dll. The specified file could not be found." When I click the OK button on that box, it pretty much causes the system to either grind to a halt or hang (can't tell which- the mouse moves, but nothing came back after an hour, and I can't get task manager to come up).

I can still get into safe mode OK, so I'm trying step 5 again in desperate hope it will at least let me boot into normal mode (it's my work laptop, so I'm a little unproductive right now...).

I've attached all the logs from yesterday's efforts and would greatly appreciate any help with getting back into normal mode, and even better, getting rid of Virtumonde. I was unable to get a log from Co... Read more

Answer:Virtumonde- From bad to worse

And the rest of the logs...

And I forgot to mention that I followed the additional step for Virtumonde and ran Vundofix, so that log is attached as well.
 

9 more replies
Relevance 34.03%

Hello all,

I don't get hung up on my computers WEI score, no really, but. Why would the processor and memory scores be getting worse?

About three weeks ago I had a processor score of 7.8, it's an i7980x straight out of the box, not OC'd, it's now 6.3. My corsair ram has gone from 7.8 to 7.3.

Last week I installed a Highpoint Rocket Raid 620 PCIEX card and software, today I installed a MSI N460 GT Hawk Graphics card. Would these new cards effect the processor and ram performance.?

Previously I have run memtest for 24 hours and found no problems.

Can processors die slowly? Is there any way of checking if it's running well?

Thanks for your help

James

Answer:WEI score worse now

Correct. Also, installing anything that would include filter drivers (antivirus, antimalware, etc) that would affect all I/O on the box can also lower scores artifically, because the tests will take longer to run due to the additional IRPs needed to service those filter drivers for every single I/O request on the system (thus lowering the scores for things like disk, memory, and CPU).

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I did a scan with Aol spyscanner and it found Coolwebsearch and AdminMagic 1.0 any idea what this is cause i ran CWS Shredder it didn't find any Coolwebsearch.I also ran ad aware and it only find cookies
Logfile of HijackThis v1.99.0
Scan saved at 12:59:31 PM, on 2/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Sy... Read more

Answer:I may have spyware or worse

6 more replies
Relevance 34.03%

You may remember my post not that long ago about my having a trojan horse, well after getting help to clean it up everything was running prefect for about 3 days and now it has come back and it is now worse than what it was before I hope I can stay connected longer than 2 mins
 

Answer:Its back & worse than ever

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I am having a problem with the Laptop An hp g7-2269. it does not boot up with the battery in and it will not charge the battery. It will however boot up and be fully functional if i remove the battery and plug in ac adapter. i can however replace the battery when it is running and it runs fine but still doesnt charge. uefi diagnostics battery test freezes when i try to run it so i get no information there. and the hp software battery tells me nothing either it just says that the battery or the charging adapter could be bad or to take in to see a hp specialist. my question then is can it be possible that its just a bad battery?

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Relevance 34.03%

http://www.bleepingcomputer.com/forums/topic400223.html

My problem with the computer just gets worse. The browser gets redirected. I can't load IE. The computer is running very slow. Any help would be appreciated.

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My wife was on pintrest this morning and an alarm went off and a pop up came up saying our IP server was hacked and something about drivers, to call a phone # for Microsoft support. she called gave over control to the computer to the women on the phone. My wife was informed we had 2000 threats that we should take it to a Microsoft store where they will send it out for 400 $ or she can fix it on line for 2oo$. How bad of trouble am I in ? Thanks John
 

Answer:Help I maybe hacked or worse

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Happy New Year

I was deleting some of my start up list and it all went very well until I turned on my computer this morning. Goes through the normal routine when it gets to the final desktop screen the screen stays blank although the computer carries on whirring away. I think I may have disabled an nvidia process.

I have reasoned that I need to start in safe mode and enable the process. The trouble is that no matter how much I press F8 nothing happens and the boot up goes ahead as normal.

Can anyone explain how to get my pc up in safe mode?
 

Answer:A F8 worse than death

Some machines use a different key. On my machine, it's F11, so try each one. You'll eventually find the one you need. A little bit of work but not excessive.
Welcome to Major Geeks.
 

5 more replies
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Hello, thank you for taking the time to view this. For some reason some links don't work on my home computer but do at my school. I tried them in both FireFox and IE, and nothing worked.

Links like:

Grinler's HiJackThis Tutorial

Said: "Not Found

The requested URL /forums/HijackThis_Tutorial_How_to_use_HijackThis_to_remov e_Browser_Hijackers_and_Spyware-tut42.html was not found on this server."

But they work perfectly at my school, or at my friends house. I'm starting to think its Mal-Ware vs. a problem with my browsers.

But I have the best of the best (pretty much every program Geek to Go admin's and staff has recommended) Anti Mal-Ware applications, and have been scanning non stop all day, and yesterday. Some have detected 1 or 2 problems, others have not, but nothing is better. I think things are getting worse, because now things are slowing down a lot, and programs are taking longer to open up.....and such.

So here is a HiJackThis Log:


Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.


Help me please this is pissing me off
 

Answer:Serious Problems getting worse

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy - only for Windows XP, 2K, & NT users
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat
HijackThis

NOTE: You can o... Read more

49 more replies