Computer Support Forum

Not sure what I have...but it keeps coming back

Question: Not sure what I have...but it keeps coming back

This is my second attempt at help. I failed my first time and after reading the preparation guide here I am. I tried fixing it myself and loading MBAM and it says I have an infected regestry value, (Trojan.Agent) When I run the MBAM it says my computer must reboot to fix. It does, but then I have the same infection. I am confused, frustrated, and not really sure now what I am doing. Thankfully there are those here that can help...I am humbled.

Here is my DDS.txt
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 16:10:46.34 on Tue 03/31/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\ezSP_Px.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINNT\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\svchost.exe -k imgsvc
C:\WINNT\system32\msiexec.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\62VS96Y2\dds[1].scr

============== Pseudo HJT Report ===============

uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\system32\blank.htm
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {157d86b0-c894-36db-9c35-14c358e214d6} - No File
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {5538FB62-F725-4433-A965-91314E8D8E4D} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\winnt\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\winnt\system32\NvCpl.dll,NvStartup
mRun: [ezShieldProtector for Px] c:\winnt\system32\ezSP_Px.exe
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Qkehozabulamu] rundll32.exe "c:\winnt\eriwidum.dll",e
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2499216C-4BA5-11D5-BD9C-000103C116D5} - {2499216C-4BA5-11D5-BD9C-000103C116D5} - c:\program files\yahoo!\common\ylogin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\winnt\system32\Shdocvw.dll
Trusted Zone: deepstage.net\www
Trusted Zone: microsoft.com\update
Trusted Zone: nhra.com\www
Trusted Zone: nitromater.com\www
Trusted Zone: shopwithscrip.com\www
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - file://c:\winnt\java\classes\xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
DPF: {2D337EB0-3BFB-42A3-B314-A24BBA8C085B} - hxxp://download.yahoo.com/dl/mail/yautoiol1.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230441424937
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1230441417531
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://ludington.axiscam.net:5700/activex/AMC.cab
DPF: {E445BAB6-88CE-46D2-A7C1-4983E499BC49} - hxxp://hearn.selfip.com:26540/ITWebStream.CAB
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winnt\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli ipleboc.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\winnt\system32\drivers\Lbd.sys [2009-3-29 64160]
R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2009-2-8 11840]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2009-2-8 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2009-2-8 151297]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-12-9 13088]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 951632]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2009-2-8 52032]
S3 AdWatchDrv;AW Realtime Driver;\??\c:\winnt\system32\drivers\awrtpd.sys --> c:\winnt\system32\drivers\AWRTPD.sys [?]

=============== Created Last 30 ================

2009-03-31 13:57 <DIR> --d----- c:\program files\Cobian Backup 9
2009-03-30 07:28 <DIR> --d----- c:\program files\Trend Micro
2009-03-30 01:25 578,560 a------- c:\winnt\system32\dllcache\user32.dll
2009-03-30 01:19 <DIR> --d----- c:\winnt\ERUNT
2009-03-30 01:15 <DIR> --d----- C:\SDFix
2009-03-29 20:05 15,688 a------- c:\winnt\system32\lsdelete.exe
2009-03-29 19:56 64,160 a------- c:\winnt\system32\drivers\Lbd.sys
2009-03-29 19:53 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-03-23 22:52 <DIR> --d----- c:\program files\common files\AnswerWorks 5.0
2009-03-22 21:20 81,920 a------- c:\winnt\system32\ieencode.dll
2009-03-22 21:20 78,336 a------- c:\winnt\system32\dllcache\ieencode.dll
2009-03-15 19:13 <DIR> --d----- c:\program files\iPod
2009-03-15 19:13 <DIR> --d----- c:\program files\iTunes
2009-03-15 19:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-15 19:12 <DIR> --d----- c:\program files\Bonjour
2009-03-15 19:11 1,900,544 a------- c:\winnt\system32\usbaaplrc.dll
2009-03-13 16:40 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-03-13 16:40 15,504 a------- c:\winnt\system32\drivers\mbam.sys
2009-03-13 16:40 38,496 a------- c:\winnt\system32\drivers\mbamswissarmy.sys
2009-03-13 16:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-13 16:40 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-11 18:37 <DIR> a-dshr-- C:\cmdcons
2009-03-11 18:32 161,792 a------- c:\winnt\SWREG.exe
2009-03-11 18:32 98,816 a------- c:\winnt\sed.exe
2009-03-11 17:57 664 a------- c:\winnt\system32\d3d9caps.dat
2009-03-11 11:43 268,648 a------- c:\winnt\system32\mucltui.dll
2009-03-11 11:43 27,496 a------- c:\winnt\system32\mucltui.dll.mui
2009-03-01 17:04 1,089,593 -------- c:\winnt\system32\dllcache\ntprint.cat

==================== Find3M ====================

2009-03-28 19:49 57,324 a---h--- c:\winnt\system32\mlfcache.dat
2009-03-16 18:53 410,984 a------- c:\winnt\system32\deploytk.dll
2009-03-05 23:59 36,864 a------- c:\winnt\system32\drivers\usbaapl.sys
2009-02-09 07:13 1,846,784 a------- c:\winnt\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\winnt\system32\dllcache\win32k.sys
2009-01-16 21:35 3,594,752 a------- c:\winnt\system32\dllcache\mshtml.dll
2009-01-11 01:00 79,360 a------- c:\winnt\system32\dllcache\iecompat.dll
2009-01-07 18:21 26,144 a------- c:\winnt\system32\spupdsvc.exe
2009-01-07 18:20 24,576 a------- c:\winnt\system32\nlsdl.dll
2009-01-07 18:20 26,112 a------- c:\winnt\system32\idndl.dll
2009-01-07 18:20 23,552 a------- c:\winnt\system32\normaliz.dll
2009-01-07 18:20 265,720 a------- c:\winnt\system32\msdbg2.dll
2009-01-07 15:23 6 a------- c:\winnt\fonts\wfonts.key
2008-04-05 18:30 46,086 a------- c:\docume~1\owner\applic~1\wklnhst.dat
2004-09-28 00:18 57,256 a------- c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2008-05-06 19:01 32,768 a--sh--- c:\winnt\system32\config\systemprofile\local settings\history\history.ie5\mshist012008050620080507\index.dat

============= FINISH: 16:11:26.01 ===============

Relevance 100%
Preferred Solution: Not sure what I have...but it keeps coming back

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Not sure what I have...but it keeps coming back

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instructed to do so! Let me know if any of the links do not work or if any of the tools do not work. Tell me about problems or symptoms that occur during the fix. Do not run any other programs or open any other windows while doing a fix. Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.Thanks.

2 more replies
Relevance 55.35%

I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next. I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together. I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

Answer:Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

1 more replies
Relevance 53.71%

I already posted in How to remove Windows 10 upgrade updates in Windows 7 and 8
In this thread after the starting post from Tookeri other updates that had to be deleted were mentioned. I made a list in post 841
I did not have all these updates on the pc but those that were on it I hid.
Some of them came back and I hid them again.
Now today they are back - with some that I had not seen before.

I made an attachment that shows them and also shows that I hid them again

Will I have to check Windows Update for the rest of my live?????

More replies
Relevance 52.89%

Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

Im sure my Hijack Log is fairly clean... -------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:27:53 PM, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin... Read more

Answer:Virus that keeps coming back and back and back, so on

bump, hopefully someone takes notice

19 more replies
Relevance 49.2%

Can't seem to get rid of the trusted zones, option is disabled in internet tools. I've run spybot, adware and avast but they still show.

Logfile of HijackThis v1.99.0
Scan saved at 10:18:03 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.... Read more

Answer:they keep coming back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Right click on this link http://www.greyknight17.com/spy/De... Read more

3 more replies
Relevance 49.2%

I am trying to clean out a co-worker's computer. I have restored to over a month ago and continue to find malware during scans. Any help appreciaded. Have not yet restarted to fully remove. Do I need to kill some files will killbox prior to the restart? Thanks, Jeff

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 231065
Time elapsed: 1 hour(s), 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Wi... Read more

Answer:ave.exe keeps coming back

Windows restarted for updates while sleeping last night. Running malwarebytes again. Final rid of Hijackthis entries
O20 - AppInit_DLLs: C:\ProgramData\nuvanifi\nuvanifi.dll
2658977195-169558386-357108580-1000

Malwarebytes came out clean as well as a full McAfee virus scan. Hijackthis log appears clean too. With persistance I think I have this cleaned finally. I have both a dds scan and gmer report but don't really know what to look for. I can post these if someone has time to review them. I ran both prior to the windows update restart. Also updated and ran spywareblaster. Pop ups and redirects are gone too.

Partial log of items cleaned.
3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AntiVirus Plus.lnk (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Windows\System32\co... Read more

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Relevance 49.2%
Question: Back coming off?

My Lumia 640 is quite new and the back plastic panel writing logo is coming off the Microsoft logo has come off and some letters are coming away?
Is this normal?

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Relevance 49.2%

Hi everyone,

i had this fake FBI Virus on a laptop couple days ago, it would not let the windows to boot, not even in safe mode. i got it to clean with kaspersky boot disc, and also scanned it with avg, malwarebytes, avast. send it back to customer, same night he called me saying avast kept picking up something but was not able to remove it! so i picked it up again the next day, scanned with avg & malwarebytes seemed to be cleaned up again, nothing was picking up any viruses. but guess what? this morning i have a text from a custoemr, saying he was locked up out of screen and he was able to get into it, but now avg is picking up something again!!! i asked him if he uses usb drive or external or anything but he said he did not use any of those! PLEASE HELP WITH REMOVAL OF THIS!!!!

Answer:It keeps coming back!!!!

Hello sapikest,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

Before we start, please note:

Please be advised that this free service is typically for home users. We'll help you out this time, but in the future if you are unable to clean a machine via standard methods, then either backup the client's data and rein... Read more

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Question: Keeps coming back!

I thought I wiped it off already but it's back AGAIN! And my SpyBot S&D is missing all sorts of components so it's not working right and it's the only one that has found any. The Microsoft one found one and deleted it but SpyBot found 16 but only deleted 2 before running into problems. EliteBar is back also. Help again!
 

Answer:Keeps coming back!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

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Hot bar I am told is a parasite.That is its a freeby thats seems frindly but in reality is sucking all your secrets.So last night I deleted all trace of it from the system by norton and by Regedit.Tonight it back......What sort of mallet this this need ?

Answer:hot bar keeps a coming back

Please post a HJT log click hereYou may need to post in in two halves because of the 800 word limit.Please double space it by adding a blank line after each line so that it is legible with the site's formatting.

4 more replies
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Here is my dilemna:

I've run Kazaabegone, CWShredder, Spybot and Adware with new updates and reboots in between. I've run Hijack This and removed what I knew to be suspicious files in safe mode. But one:

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

keeps reappearing on the HJT log after rebooting. I know I'm missing something; just don't know what.

Here is the entire log:

Logfile of HijackThis v1.97.7
Scan saved at 8:04:28 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\EarthLink 5.0\Con... Read more

Answer:New.net keeps coming back

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Hello
For many years a succeeded in keeping my computers safe - then, not even a month ago, something surfaced. A Virut thing after I visited an insecure site.
If this can help, a few days before I had for the first time in my pc life installed a downloader program called Flashget-
Well I tried at first to clean up with Spybot and Spyware Doctor (who had not by the way intercepted the hostile item). But the machine had still a strange behaviour so I downloaded some Linux based Rescue CD .iso files (Kaspersky, BitDefender, WebDoctor), burned the CDs and went on scanning without Windows. Those found a wealth of infections by Trojans as well as by the Virut thing, so I kept cleaning and cleaning (desinfecting and/or deleting that is) until nothing more was found.
I then restarted Windows, uninstalled Flashget and installed Avast antivirus. Unfortunately when using my browser I started to get redirected to a "stolnik.net" whatever search I did. Plus Avast began to show infections spreading in the system by a "W32.Vitro" virus. So I tried again with the rescue CDs - Kaspersky found a couple issues but nothing else - and Avast still claiming I have the W32.Vitro everywhere.
At this point I used the VirutCF removal tool by Norton, but to no avail - there is no Virut infection in the machine.
I was beginning to get nervous so I downloaded the Combofix tool, disabled all and every anti-virus and -spyware - as requested - and tried to start Combofix: nothing happens... Read more

Answer:They keep coming back

If you truley have Virut the only real alternative is to do a complete wipe and reinstall. See boopme's post here:http://www.bleepingcomputer.com/forums/ind...t&p=1260380That will help you determine if you have virut, and if you do, what you need to do.

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I can't get rid of this crap - I've ran everything on here that people say. I have SAV installed and up to date, I have SpywareGuard installed, I have ran HJT, I've ran Ewido software, nothing can get rid of this - Everytime I clean everything while in Safe mode and reboot, Spywareguard immediately starts popups saying a BHO has been added (suchs as C:\WINDOWS\system32\wvuvspq.dll) - I click remove BHO, and it comes back over and over...

Someone please help - this has totally destroyed my computer...
 

Answer:Someone please help - These BHO's keep coming back!!

Closing duplicate thread. Please continue to reply here: http://forums.techguy.org/malware-removal-hijackthis-logs/648572-please-help-my-hijackthis-log.html
 

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I have done everything to get rid of my recent popups including runings spybot, adaware, microsoft Antispyware, Norton and Pandascan both in regular mode and safe mode. THey keep on finding stuff, but after restarting, they still come back. I have also empties the TEMP folder and cookies and temporary Internet files. I have included a HIJACK this log, hopefully someone can help. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:34:55 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\GHOSTS~2.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe... Read more

Answer:HJT Log because they keep coming back

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I uses Vundofix, ad-aware, spybot, xoft, avg, House call, Microtrend, Don't know what to do next? here is my infoLogfile of HijackThis v1.99.1Scan saved at 1:48:37 PM, on 3/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\NavNT\rtvscan.exeC:\Program Files\Norton Utilities\NPROTECT.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\NavNT\vptray.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Search.com/search.htmlO4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\... Read more

Answer:Pop Up's Keep Coming Back

Hello Mhenry, Welcome to BleepingComputer!My name is Nick and I will be checking over your log.Let's get started.You will want to print or save these instructions.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.I highly suggest you get rid of BearShare. It is a P2P program which is usually the cause for malware.Read here for more information on clean and infected File Sharing Programs.Click Start> Control Panel > Add/Remove Programs and remove:BearSharePlease note any other programs that you dont recognize in that list in your next responseReboot your computer once more.Please go HERE to run Panda's ActiveScanOn... Read more

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I have a PC i believe is infected.
i have run Combofix, it appears to find something and reboot but i am unable to tell by the log what it found.
i think it is still infected because if i run CF again, it says it needs to reboot to continue.
 ComboFix.txt   29.88KB
  5 downloads
 ComboFix2.txt   30.15KB
  3 downloads
 ComboFix3.txt   26.11KB
  2 downloads
 ComboFix4.txt   29.75KB
  3 downloads

Answer:it keeps coming back

Hello cgtrott, I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate. Please subscribe to this topic. Click on the Watch Topic button, select Immediate Notification and click on proceed.Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were ha... Read more

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Three threads are not needed for the same problem.
 

2 more replies
Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disabled Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Thread closed, please do not post duplicates!
Continue here: http://forums.techguy.org/security/460316-e2g-keeps-coming-back.html
 

1 more replies
Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

16 more replies
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hi, i hope somebody can help me. I'm running windows 95 b with internet explorer 5.5 and I keep getting "Error loading C:\WINDOWS\TEMP\se.dll". when I run IE, avg detects trojan horse startpage 16.bd and my start page is now advertising called "about: blank" I've deleted se.dll but it just keeps coming back. I'd appreciate any suggestions. thanx!
 

Answer:se.dll keeps coming back!

it sounds like you got hijacked. this should have been posted on the spyware specific board. follow the instructions on this link below.

http://forums.majorgeeks.com/showthread.php?t=35407 <--
Sticky: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

g/l - sos
 

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Question: keeps coming back

I keep running scans and it cleans the computer sometimes. I will encounter xp antispyware 2009 and 2008 telling me that my computer is infected. It posts a permanent box on my desktop saying infected and keeps popping up at bottom right by time clock saying infected. I will run anti malwarebytes and it will clean it only if i do quick scan. But then i will run full scan and it freezes so i know it is still infected. And sure enough a few days later it is all back. Please help. I also run cc cleaner and norton but norton freezes too. I have also tried in safemode but still freezes. Thanks Any and all help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:21 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Inte... Read more

Answer:keeps coming back

bump
 

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okay, so yesterday i cleaned my pc with "malwarebytes anti-malware and there were like 11 viruses. then i scanned after t, none, so i get up this morning and scan my pc because everything is going SO SLOW! and now i got 10 viruses. can anyone please help? yesterday i had like 2 injections, 2 clickers, 2 malware.packs, and like 6 agents.
heres my log for yesterday: http://pastebin.com/panEZfVS
and heres todays: http://rhymingcolors.pastebin.com/G7gJ51nr
please help. 5 of those kinds ive never seen before :/ please comment below
 

Answer:they keep coming back >:(

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Relevance 49.2%

Everytime I run webroots spysweeper It finds a cws threat. I don't understand why it keeps popping up, even after I tell spysweeper to remove it. Someone want to help me....

Logfile of HijackThis v1.99.1
Scan saved at 7:44:30 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\programfiles\MicrosoftAntivirus\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
D:\programfiles\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\programfiles\MicrosoftAntivirus\gcasDtServ.exe
C:\Program Files\LIUtilities\WinTasks\wintasks.exe
D:\programfiles\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.... Read more

Answer:CWS keeps coming back

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Relevance 49.2%

Oh God help me... these anti-spyware pop ups keeps popping up and i always run a check on ad-aware 6 and Spybot once i see it. But once i connect to the net and open a site, it all comes back again n i haf to scan it all over again.... help please this is real miserable...

Thank you.

Answer:It just keeps coming back...

try manually removing, on www.doxdesk.com there are listings for spyware/parasites.

you could also go to run > msconfig and deselect any programs starting up that you dont recoginse.

also try going to http://www.symantec.com/homecomputing/
at the bottom is a link to a free online virus check, you may have one that persistantly downloads spyware.

and finally ensure you have a firewall and if you have one make sure its up to date. www.download.com has a free copy of zonealarm, thats a good one

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windows securty 7 keeps coming bak after doing all the steps
 

Answer:it keeps coming back

Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run
 

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Hello, after removing numerous malwares, str.sys keep coming back even though i removed it several times.Here's the log, thanks for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:22:19 PM, on 7/16/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Toshiba\Utilities\KeNotify.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Symantec AntiVirus\VPTray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\Program Files\Symantec AntiVirus\DoScan.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program... Read more

Answer:Str.sys keep coming back, help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hey everyone this is the first time I have posted anything but i am having some serious problems. I let my brother borrow my laptop and when i got it back it was infected bad.
I have pc-cillin, Malwarebytes, and SuperAnti-Spyware.
SuperAnti-Spyware seems to clean everything after i scan and reboot but there are two things that keep coming back on the next re-boot.
1. Pc-cillin keeps giving me a waring telling me to close the browser when its not open with the web address of 110/rjsa/select.php?a=6707a0a cd82d9318fa98c6ee396eed8e61fcf4200553e0c95d8b1d81bbda3c1b&b=1001&c=1
2. There is a sys32 file that gets deleted and always comes back on reboot its MoIXWA40.dll
Pc-Cillin tells me this is a trojan.bho and says its will delete on reboot.
please help me this is so frustrating it slows everything down sooo slow.
 

Answer:Pop-Ups keep coming back

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

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2 nights ago i was surfing the next and i starting getting reports such as :

Windows has detected spyware infection!
It is recomended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you
Click here to protect your computer from spyware!

and

Warning! Potential Spyware Operation!
Your computer is making unauthorized copies of your system and
Internet files. Run full scan now to pervent any unathorised access
to your files! Click here to download spyware remover ...

i started getting a lot of popups trying to send me to a site calling cookingluck (f3.cookingluck.com, f5.cookingluck.com, f7.cookingluck.com,
f9.cookingluck.com) i close them before they can finish loading.

Now i didnt do the smartest thing and i downloaded one of the "anti-spyware" things they told me too. "system-defender". well thats about when everything went from bad to worse, shell.dll was giving me hell, wowfax.dll was messing up. The control panel icon also disapeared and anything i tried to do with the system it wouldnt let me..pretty much telling me i didnt have administrative privliges.

So i came on this site and saw the self help page and was looking it over and saw the the "SmitFraud and It's Variants Removal Instructions" section fit my problem to a T, so i followed the steps exactly as they are written. I also got rid of the system defender. When i rebooted into norma... Read more

Answer:It just keeps coming back.....

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

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I've run Ad-awareSE, Trend Micro's housecall, and McAfee. I've also run Ad-aware while in safemode yet I still keep getting these popups and McAfee keeps telling me that " The file C:\\WINDOWS\system32\winupdt.exe was infected by the Downloader-LG trojan and has been deleted to complete the cleaning process. Its' says it repeatedly then stops then a few hours later it'll come back. Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 6:07:30 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wkogyo.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:... Read more

Answer:They just keep coming back...

16 more replies
Relevance 49.2%
Question: Keeps coming back

Ok guys not sure what I keep missing but the 020 line keeps coming back and changing it name.

I have ran CWS, ewido, Killbox ( and delete after reboot) VirtumundoBegone
Logfile of HijackThis v1.99.1
Scan saved at 11:25:30 AM, on 1/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hijack This\TrojanHunter 4.2\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDae... Read more

Answer:Keeps coming back

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Relevance 49.2%
Question: Keeps Coming Back

Can someone please help me with this problem? All my AV programs detect a virus running in my system, but whenver I have it removed, it keeps coming back How can I stop this???


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:13 AM, on 8/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\csrcs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.... Read more

Answer:Keeps Coming Back

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

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Relevance 49.2%

Greetings everyone I need some help.

First off... I have followed all the proceedures listed on the READ ME thread that is asked and I STILL AM HAVING ISSUES.

I have Ad-Aware SE and with the VX add.

I have HiJackThis v1.99 and have followed the steps on that thread as well.

Here is the problem:

I run Ad-Aware everytime I log on, and even in safe mode. It finds beween 8 and 60 items. Mostly Malware and DataMiners. Then once I fix those I rescan and it comes up clean. However, I am still getting pop-ups, I have EnhanceMySearch, and when I log off and log back in... and re-run Ad-Aware I still have 8-60 items that show up and the same problem persists.

Can anyone help and point me in the right direction? It is a major annoyance. THANKS TO EVERYONE IN ADVANCE!!
 

Answer:It all just keeps coming back

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

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Relevance 49.2%

I have a problem with pop-up ads that keep on appearing randomly on my computer. I tried using adaware which picked up a lot of them, but they keep coming back later.

Hijack this log (Created with Hijack-this Analyzer)

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Fil... Read more

Answer:Pop-Ups that keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

4 more replies
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I am having trouble getting rid of this BHO object.Everytime I manage to remove the dll and the BHO registry entry it comes back under a different name.I have run Spybot, AdAware and Trend Micro AV.Any help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 04/16/07Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\WINDOWS\system32\fxssvc.exeC:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exeC:\WINDOWS\TEMP\EWE594.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files ... Read more

Answer:Bho Keeps Coming Back

Hello EBurritt, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the programAVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.1. After download, double click on the file to launch the... Read more

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Relevance 48.79%

It started with the AntiVirus 2009 pop-in the new firefox tab. So, I installed Malwarebytes and ran the test. It found a bunch of stuff, deleted it, but it all comes back within a day. If I run Malwarebytes again, it finds it, deletes it, but it keeps coming back.

I installed and ran SDFix, but upon reboot it hangs on the finishing. Also, now I get rundll errors upon startup due to this.

Please help! Thanks in advance for any help anyone can provide! Here is my Hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:28 PM, on 11/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common File... Read more

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I've already gotten rid of a lot of the spy ware already, but no matter what I do it comes back. I've run Ad-adware SE, removed everything that the program found and rebooted. Next I run Spy-bot S&D remove what it finds and reboot. Finally I run HJT and input the log on the HJT analyze website and removed anything marked "Nasty". I did this process about 5 times now and the pop-ups are still coming back. Below is my latest HJT log after running the 2 programs aforementioned. I know that the BHO file needs to be removed but that is the one that returns every time!! How do I permanently fix this? Please help!

Logfile of HijackThis v1.98.2
Scan saved at 9:54:02 AM, on 9/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINNT\System32\otjfkg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\System32\ctfmon.exe
C:\PROGRA~1\PANICW~1... Read more

Answer:Please Help - Spyware keeps coming back!!!!!

You've got TROJ_AGENT.AE. Go to http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_AGENT.AE for info and the means to get rid of it.
 

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Ok, so I scanned my computer with Avast and had some Trojan?s and avast got a lot of them out, although my Firefox Process runs at 100% after about 2 minutes of using the app. So I assume I have some sort of a virus, I scanned my comp with Malwarebytes and it found some and deleted then but other malware viruses keeps coming back. I also did spybot S&D it found cookies, online Bitdefender found IRC-Worm and some other generic Trj's it deleted them, it seems avast did not detect some that Betdefender did, RemoverIT Pro v4 detected lots and could not remove some(list is below), I have Vista 64bit so : RootRepeal screend didn't work. I did what the instructions told me to do and this is where I?m at. What I do most of the time when I have a virus that does not want to go away is I try safe mood scans or boot time scans, i do not have avast pro anymore so i can't do a boo time scan. Safe mood scan detected some of the following below
Avast
Sign of "JS:Downloader-FT [Trj]
Sign of "Win32:Malware-gen
Sign of "HTML:Framer-inf [Trj]
Sign of "Win32:VB-LLP [Trj]
Sign of "Win32:VB-LLP [Trj]
Sign of "JS:FakeAV-AX [Trj]"
Sign of "HTML:IFrame-CJ [Trj]"

These where sign's of the trj or malware, it seems to keep coming back so i can't find the main file infecting my pc. Also these things have got into my windows files.

Usually what i would do at this point would be to back up and reinstall windows, although i have an extra TB hard driv... Read more

Answer:malware and Trj's keep coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.

First Location
Second Location
Third Location

Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this repor... Read more

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Hey everyone, I'm new here but not to viruses. My weakness however happens to be dealing with Trojans...and this one is no exception! I've run every anti-spyware/malware/trojan program you can think of (Most of which won't update) and only Malwarebytes finds the Trojan...but when I remove the registry keys they are back within seconds.

Here is the MB log:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4020

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

4/21/2010 10:56:25 PM
mbam-log-2010-04-21 (22-56-25).txt

Scan type: Full scan (C:\|)
Objects scanned: 150405
Time elapsed: 10 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 93.188.166.105 93.188.161.105 1.2.3.4 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f6294753-90ce-45bb-a75c-e1c2e170fd1d}\DhcpNameServer (Trojan.DNSCh... Read more

Answer:Trojan - Just keeps coming back.

Welcome to Major Geeks!

The infection you have is known to infect router hardware. If you have a router hooked up then you need to follow the instructions for your hardware and reset it to factory default settings. Normally there is a recessed push button type switch that needs to be held down for some number of seconds to do this. After resetting to factory defaults on your router, you will need to reconfigure the router for your network if you have made any changes to the default network setup.

If the above does not fix your problem, continue on with ALL of the below. Please note not to post any logs inline with your message like you did with the Malwarebytes log.


Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide



and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us w... Read more

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On Startup there is a program, spyware i guess, that is called jzppenc.exe in the process manager. All it does is create an ad on the homepage and a popup to come up when ever i go on IE. I just end in the the process manager and it doesnt come back till next startup. Whenever i take it out of the startup it comes back, same with deleting it from the regestry startup. Anyone hear of it or know what to do. I also cannot find it in C:\ where it says it is.

Answer:Jzppenc.exe? Keeps coming back!!!

It could be hidden. Run Microsoft antispyware and spysweeper. See if that helps.

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I found a few suspicious files one day while i was clearing up files around in my hd. backupuser.exe_backupuser.exemydocuments.scrrecycled.scrwinzip.pifphoto.scrc:\windows\appatch\lsass.exec:\windows\appatch\crss.exec:\windows\appatch\smss.exec:\recycled.scrand a registry valuemachine\software\microsoft\windows NT\CurrentVersion\WinLogon\Userinit: Userinit.exe,C:\WINDOWS\AppPatch\smss.exe,C:\WINDOWS\AppPatch\lsass.exePrior to posting this thread I have attempted to remove such files + registery value but some of the files and the registry value keep coming back after each reboot. Namely,c:\windows\appatch\lsass.exec:\windows\appatch\crss.exec:\windows\appatch\smss.exec:\recycled.scrAfter exhausting all my options I have come to seek help in this forums.Hope I made the right choice Anyway,I have followed as per instructions from this post http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/but recieved an error regarding the step involving root repeal. Don't know if it affects the scan but just gonna highlight the error.Error - Invalid PE image foundAlrighty then, here comes the big wall of textDDS (Ver_09-10-26.01) - NTFSx86 Run by User at 14:27:22.70 on Thu 11/05/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3326.2248 [GMT 8:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D... Read more

Answer:Infection that keeps coming back

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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i just wanted to noe if i was clean or not..
 

Answer:virus kept coming back

No you are not clean yet. I need the C:\MGLogs.zip --> from running the C:\MGTools.exe.
 

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Problem: about every week, when I open internet, the pages will not load completely, and I can open yahoo email, but individual emails won't open. Also sites like facebook, I can get into, but will not finish loading and can only see parts of it. I can automatically know that there is a problem even before I get on the internet because the icon for internet connection will not be in my tray at all.

Have tried READ ME several times, and it seemed to work at the time, but the problem keeps coming back. This last time, my screen resolution was changed to a bigger font along with the pages not loading fully. I ran READ ME again, and internet is working but my resolution cannot be changed back.

SPECS: Windows Vista
32 bit system
Internet explorer
Aviva Antivirus
Outlook firewall
malwarebytes

logs from READ ME are attached-- couldn't run root repeal, it kept shutting off my computer. Also, could only run the remote Superantispyware and I cannot find the log for it. Thanks for your help!
 

Answer:Problem keeps coming back!

well, I spoke too soon. My internet is not loading completely again after a reboot. The internet connection icon is not in my tray either. Please Please help me!
 

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hi, I have win 2000. I have spyware that keeps coming back after booting. It's called IGetNet. Spybot and BPS spyware find it, but after I reboot, it's there again. I've looked in add remove and startup manager, but nothing there. Thankyou for any help you can give me.
 

Answer:spyware keeps coming back

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Posting here, as instructed by Orange Blossom.I run Malwarebytes Pro and I recently encountered an infection where all of my Autorun executables were being renamed to have a space before the name and another executable was being put in its place. I manually removed all of these dummy .exe's and searched the entire drive for any other .exe's with the same file size and recent modification date. I removed all I found. I've not run into any further issues similar to this.I originally removed wmpscfgs.exe and js.mui from various folders using MBAM.However, Malwarebytes Pro is popping up daily saying that wmpscfgs is infected in my Internet Explorer directory. Each time, I tell it to quarantine. Rinse, repeat. Malwarebytes continuously pops up down at the bottom of the screen saying 'Malwarebytes has blocked access to a potentially harmful website at 58.240.239.70' or something similar. The popup doesn't stay up long enough for me to get exact wording. (The IP varies, but this is the most recent pop up as of now.)I've scanned with MBAM, SASW, CWShredder... It's still happening and I'm at a bit of a loss as to how to proceed. Any help is greatly appreciated.I am running Windows 7 64 bit. I don't know if GMER just isn't compatible with the OS or what, but I wasn't able to select any of the checkboxes other than Services, Registry, Files, and ADS in addition to the C drive. It found nothing and the ark.log is empty, so I've not uplo... Read more

Answer:wmpscfgs.exe Keeps coming back

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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I'm not entirely sure what infection I have here, but I think it has something to do with the Coupon Printer my friend downloaded a while back (I'm cleaning her computer for her)It started out with a bunch of fake AV programs screaming at me to "fix all the infections". I downloaded and installed MBAM, but I couldn't run it until I rebooted in safe mode. It found 8 or 9 items and I cleaned them all. One of them was the following:C:\Users\Haley\AppData\Local\Temp\Low\COUPON~1.DLLEvery time I restart the computer and re-run MBAM, that same file shows up, no matter how many times I've tried to delete it.I thought I had fixed all the nasties because the fake AV is now gone, but I'm not so sure anymore. I'm pretty good at malware removal, but not great, so I thought I'd ask you guys to take a look.Thanks!!DDS (Ver_10-03-17.01) - NTFSx86 Run by Haley at 0:15:15.58 on Tue 05/11/2010Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3034.1804 [GMT -6:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssc:\Program Files\Microsoft Security Ess... Read more

Answer:Malware that keeps coming back

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Hi, So I have this virus. Everytime the windows start, and if its connected to the internet before anti malware malwarebytes protection on, It will start downloading virus like crazy. MBAM can limit the virus somehow, but it still somehow allowed wuaucldt.exe and VRT***.tmp (*** is random number) and sometimes some random dll files. I also got random number dot exe and it contain w.exe, d.bin, ms.bin, so.bin. All of this happened if i connect to the internet and worse if there is no MBAM protection. I tried to remove it through registry and hijackthis, it just keep coming back. Make me think that all my exe files has been infected.I sent winlogon.exe to several online file scanner and apparently has Virut on it.I tried to use DDS.scr, but i keep getting error (0xc0000142). I tried to rename it lots of time with any name that i can think of and still the same problem. I tried to rename the file name into bat or exe, same problem.ComboFix also has the same (0xc0000142) error. Gmer works, but it keeps going to the blue screen everytime I scanned a lil longer (say more than 2 minutes). So I uncheck registry and files to make it faster. Here's the log.I also attached hijackthis log if needed. Oh, I use Windows 7, and updated MBAM.Thank you so much. Sorry for my English. I really really appreciate it.PS : Sorry for repost. I don't know why the logs is not appear in the previous post.Just in case if the log dissapear again, i copy it to here :GMER 1.0.15.15281 - http://www.... Read more

Answer:wuaucldt.exe keeps coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I have already been through the "Am I Infected" forum and I am sure that I am but I don't know how or with what. Topic referenced is here: http://www.bleepingcomputer.com/forums/t/305217/security-breach/ ~ OB We have run MBAM and GMER and removed some infections and the next day when I ran my Spyware Doctor, I was reinfected with two new infections. Already identified them as keyloggers and one was some type of autodialer. Anyway, I was told to run a DDS and post it here. Time for an operation, I guess. LOL I am hoping to learn something from the process. I have already learned a lot just reading and researching on my own before I broke down and came to bleepingcomputer for help. I know when something is over my head and whatever this is.....is it! Thank you so kindly for the help! Here is the DDS. I did run a GMER last night but for some reason, my system had crashed when I returned the computer so I did not have the results. If you would like for me to run another one, please advise and I will do it ASAP. DDS (Ver_10-03-17.01) - NTFSx86 Run by Compaq_Owner at 0:48:56.29 on Sun 04/04/2010Internet Explorer: 7.0.5730.11Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.191 [GMT -4:00]AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchC:\WINDOWS\system32\svchost -k rpcssC:\WINDOWS\System32\svchost.ex... Read more

Answer:Malware keeps coming back.

Hello and and Welcome to BleepingcomputerPlease note we are very busy, so if I don't hear from you within 5 days the topic will be closed, If you have sinceresolved your issues I would appreciate if you would let me no so I can close this topic.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.%SYSTEMDRIVE%\*.exe/md5starteventlog.dllscecli.dllnetlogon.dllcngaudit.dllsceclt.dllntelogon.dlllogevent.dlliaStor.sysnvstor.sysatapi.sysIdeChnDr.sysviasraid.sysAGP440.sysvaxscsi.sysnvatabus.sysviamraid.sysnvata.sysnvgts.sysiastorv.sysViPrt.sys/md5stopCREATERESTOREPOINTPush the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedThanks

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i recently have been getting more popups, and they have been saying "brought to you by 180 search assistant" i have ran numerous different types of spyware scan and they have deleted spyware but it keeps coming back. Also i have been getting trojan horses that keep coming back also.
im on xp home edition
thanx
 

Answer:spyware keeps coming back!! :(

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I keep getting a weird virtumonde that keeps coming back. I scan SpyBot and it deletes it fine, but after a few days its there again. One time I tried not visiting anything online for 2 days and it still came back. It keeps trying to load a .dll in the startup as a weird file name, mainly 'aasdfhfds' or 'wlwklaja'Virtumonde.prx: [SBI $B6BF2145] Autorun settings (Rqeqoku) (Registry value, fixed) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\RqeqokuThis was the file that was removed using SpyBot. I also have an attached HijackThis log, if anyone would be willing to help.Logfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 12:21:50 AM, on 2/18/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Dell AIO Printer A920\dlbkbmgr.exeC:\Program Files\Dell AIO Printer A920\dlbkbmon.exeC:\Program Files\Microsoft ActiveSync\Wcescomm.exeC:\PROGRA~1\MICROS~3\rapimgr.exeC:\Program Files\CDBurnerXP\NMSAccessU.exeC:\WINDOWS\system32\sv... Read more

Answer:Virtumonde.prx keeps coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

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Hi. I have spent most of the past week trying to rid my computer of spyware and adware. Apparently DH clicked on something he shouldn't have, and opened the door to lots of unwelcome guests. I have Spybot now, and pop-ups are fewer, but not gone. Still can't get rid of new toolbar just for searches. I have tweaked the registry some, following various advice on forums found by searching Google. I have WinTasks Pro. Here is my new Hijack This log. I see many more BHOs than I would have thought, since my activity. Apparently they regenerate on their own!

Logfile of HijackThis v1.98.2
Scan saved at 6:40:11 PM, on 10/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\lssr... Read more

Answer:incredifind, pop-ups keep coming back

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Ok..this is my log with mysearchnow removed from it...it wont go away.as soon as i turn my computer on and opened one email i had it...i dont understand how!
Logfile of HijackThis v1.98.2
Scan saved at 12:47:22, on 30/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Common Files\Symantec S... Read more

Answer:mysearchnow keeps coming back

You were being helped here: http://forums.techguy.org/showthread.php?t=290383

You should continue with the same thread.
 

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Attached are logs. This client keeps getting viruses, and I clean up with malwarebytes and avira. After a day or two things start to pop back up again. I don't think I'm cleaning it effectively. Attached are logs. There are a couple of mbam and SAS logs since I ran them before following the removal guide. Also attached is an avira log.

FYI there is a file "DeltekAdvantage" that Avira is flagging as a virus. This is an old piece of software the client used to use. It's highly unlikely that it is a virus.

I noticed that rootkit reveal found some hidden files with randomly generated names, so I suspect there is still a virus.
 

Answer:xp viruses keep coming back

Attached are more logs, including the initial mbam and sas runs.
 

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Hello all

I have recently been having a problem with trojware and viruses. I use Zone Alarm extreme security as my usual firewall/antivirus, and whenever I quarantine, delete, rename or even delete on reboot, this keeps coming back
photo: "http://img32.imageshack.us/img32/2328/serg.png" (couldn't be assed to name it so just mashed buttons, hence 'serg' )

Anyway, this has been happening for a while now, although its not just this, I have been getting other viruses, trojware, etc. and zone alarm keeps deleting them, and they keep coming back.
Another symptom, on Google chrome, when I google search something, when I click on the result, it occasionally redirects me to other search sites, where it searches the same thing.
For example, I google search "spyware removal". Click on the first result, whatever that may be, and it takes me to ask.com search results page for "spyware removal". It is not just ask.com though, it is sometimes just other weird search sites.

I have used malwarebytes anti-malware, as that is my 'big guns' antivirus, which I just use whenever zone alarm fails to take care of the problem, but although malwarebytes says it has deleted it, I always seem to find it again a few days later.

Its not a massive deal, as there is no slow down on my pc, but im just kinda nervous typing in any personal details in my browser, like banks or email, etc, because I don't know if the trojans have keylo... Read more

Answer:Trojware, keeps coming back

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.
**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a differe... Read more

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The problem started about a week ago. A popup said there was an infection on the computer. I tryed to close the window but the popup persisted. I went thru the steps to remove malware one by one. It got rid of the popups about the infection but the other trojans that were found keep coming back after a short while. I have all the logs. Help Please!
 

Answer:Trojans keep coming back

cruiser1968 said:





I have all the logs. Help Please!Click to expand...

Then please attach them to your next reply.
 

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Hi,
I cannot seem to completely clean this IE hijacker from my system.
I have Windows XP and I am running HijackThis 1.98.2 to scan and fix.

I delete entries such as:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\Profiles\sid\LOCALS~1\Temp\sp.html
I get on the web again afterwards, and this spyware is back.

Does anyone know to fix this completely?
Thanks
Sid
 

Answer:oz.msie.tv keeps coming back

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Last night I managed to remove an Adware Virtumundo problem using HijackThis,VundoFix, CleanUp! and an online scan.
I am now continually receiving a message from McAfee that a Trojan named "Exploit-ObscuredHtml" has been cleaned and deleted. The message has popped up several times, each with the same trojan virus name. Please help me get rid of it for good!

also here is my lates HJT report

Logfile of HijackThis v1.99.1
Scan saved at 4:56:54 PM, on 10/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA... Read more

Answer:Trojan Keeps Coming Back

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I've had problems with the MediaPipe/Plus pop up coming back after removing it for a few weeks now. It started out as a file that was downloaded in the background while on some web site. Since then I've used add/remove programs, add/remove and removed it on startup on regsupremepro, ewido, ccleaner, blbeta to see if it showed up any hidden files, and spybot search & destroy. Now I keep getting a pop up that is telling me my 3 day trial is up and wants me to pay and I seen the files on the computer again. I haven't tried the aproposfix, kill bot, or clean up yet. Here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 8:09:08 PM, on 12/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Pro... Read more

Answer:MediaPipe pop up keeps coming back.

Then why are you posting this log? Your wasteing our time here...as you have started 3 threads and have yet to completed one of them. Please follow the advice given to you in that thread and post your next logs in that same thread.

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This started about a couple months ago. I got the webpage "search.protectedio" as my homepage out of nowhere, and I couldn't find a way to get rid of it. And now it appears I have a backdoor.agent. I tried all sorts of ways to keep it from messing up my homepage, but none of it seemed to work. Soon, I figured out that I could stop this webpage from setting itself, by putting the google properties to "Read Only". This fixed the problem, and for a short while I thought it was fine. I even scanned my pc with AdwCleaner, and Malwarebytes, which had supposedly remove it all. That is, when I scanned again the next day, it was all there. I can't begin to think of how many times I have removed these registry keys/data, and as such, I can't seem to fully get rid of these pups. 
Here's a AdwCleaner log, and a Malwarebytes log.
 
AdwCleaner:
 
# AdwCleaner v5.118 - Logfile created 28/05/2016 at 18:53:24
# Updated 23/05/2016 by Xplode
# Database : 2016-05-26.2 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : tukom - KOMPST
# Running from : C:\Users\tukom\Desktop\adwcleaner_5.118.exe
# Option : Scan
# Support : http://toolslib.net/forum
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
Folder Found : C:\Users\tukom\AppData\Local\CrashRpt
 
***** [ Files ] *****
 
 
***** [ DLL ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
&... Read more

Answer:These PUPs Keeps Coming Back, Can't Get Rid of Them.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===If not already done please run the AdwCleaner tool and clean everything that was found.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.How to attach a file to your reply:In the Reply section in the bottom of the topic Click the "more reply Options" button.Attach the file.Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click the Add reply button.===Wait for further instructions.

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Hey guys, i have a thinkpad r61 from Nov 07. recently i started to get blue screens quite often. two days ago it died completely. nothing happened when i pushed the power butter. totally blacked out. once in a while, i could hear some beeps. has anyone encountered the same problem? despertate for help. Thanks a lot! damon

Answer:R61 Broke down and not coming back

if it is beeping it's telling you what is wrong here is a link to beep codes page 42 hardware maintenance manual http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/42x3547_04.pdfMessage Edited by GMAC-R60 on 07-27-2009 09:53 PM





_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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DDS (Ver_09-07-30.01) - NTFSx86 NETWORK
Run by Michael at 19:00:59.98 on Sun 09/06/2009
Internet Explorer: 8.0.6001.18813
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.765.240 [GMT -7:00]

AV: Protection System *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\System32\vds.exe
C:\Windows\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\mcafee.com\ag... Read more

Answer:virus keeps coming back help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I have a Dell Dimension 8400 running Windows XP SP3 and I installed a new hard drive (wiped). I had some issues installing drivers and I downloaded some sort of a "driver detective" program that (I think) infected my computer with all sorts of crap. I know, I know -- I'm an idiot.

I ran Spybot, AdAware, Malwarebytes, and HijackThis. I scanned, rescanned, cleaned, rebooted several times, etc. I was able to get rid of everything (I think) except for KBDNET.dll. I can't "fix" it through HIJACKTHIS and when I delete it through FileAssassin, it comes right back after restart.

My HijackThis log is below. Can anyone help me to get rid of KBDNET.dll once and for all? Thank you!!

JC

====
 

Answer:KBDNET.dll Keeps Coming Back - Help!

You have gone thru the cleaning process just a few months back. You should know that you need to do the READ & RUN ME FIRST. Malware Removal Guide
 

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hello vista forums again..

i've had a BSOD one or twice a month, everytime i fix it, about 2 or 3 weeks later, it comes back...

what can i do to stop these?

i have attached it as a .zip folder, please advise me on what to do next

Answer:BSOD keeps coming back

No need to double post. You are already being helped by one of our best.

http://www.vistax64.com/general-disc...0183-bsod.html

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Help! I use Security Task Manager and every time I connect on the internet, a fake 'svchost.exe' is being downloaded in "C:\WINDOWS\security." There are also a "kakijigu.dll" and "makezimu.dll" that appear in Security Task Manager. I use Avast and Malwarebytes but since I got this problem, I cannot update Avast, even by downloading the update through "avast.com" and Malwarebytes virus database is being deleted after I detect and remove some virus.

Another problem is that when I switch my modem on(I use a modem for wireless connection) and the fake "svchost.exe" is running, I get and error message on the "svchost.exe" and I cannot connect to the internet, I cannot open any program and the theme changes to Windows Classic.

Here is my DDS log:
DDS (Version 1.1.0) - NTFSx86
Run by Administrator at 10:21:45.17 on Mon 01/05/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1015.536 [GMT 4:00]

AV: avast! antivirus 4.8.1229 [VPS 080723-1] *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Alwil Sof... Read more

Answer:Malware coming back

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1Link 2Link 3Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..Note: DO NOT mouseclick combofix's window while its running. That may cause it to stall

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So I've been having this Adware for 2 weeks or so. I used every kind of program people recommended and yet it still comes back after a time. Creating shortcuts of Google Chrome and Mozilla Firefox on my computer. When I scanned with malwarebytes last night (And it was a whole pc scan even searched for rootkits took 2 hours to finish.) It showed 0 threats but when I woke up today there were 162 threats detected by Malware Bytes. I don't know I'm so frustrated about this but I don't want to reset my computer and lose all of my files and downloadings (since in my country I have a limited amount of data I can download and it would take me months to download them back.)
 

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For the past couple weeks or so my computer has been infected. They've been all sorts of different viruses and Norton Antivirus 2006 scans, finds them, and removes them but they keep coming back. I tried doing a system restore to about 2 months ago and the problem didnt resolve itself. I've also tried using Roguescanfix and smitRem to no avail. My computer is running windows XP media center edition if that helps
Any help is appreciated. thanks

Answer:Viruses Keep Coming Back

Welcome to bleepingcomputer slicktrick689Let's try this before we go to HiJackThisRun the NAV again then do the following as you may be reinstalling the virus.Empty your Recycle Bin.NextUpdate your windows Windows UpdateNextCreate a new Restore Point:Go to Start > All Programs > Accessories > System Tools > System RestoreThen when Restore opens, select Create a new restore point and click NextGive the the restore point a name like New and clean >Click CreateThen delete old Restore points:Go to Start > All Programs > Accessories > System Tools > Disk Cleanup > Click Ok. Click the more options tab > notice System Restore > click clean up >Reboot A little extra protectionNow install SpywareBlaster 3.5.1 . QUOTEPrevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially unwanted sites in Internet Explorer. SpywareBlaster can help keep your system spyware-free and secure, without interfering with the "good side" of the web. update weekly

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Hi all,I have been suffering from a problem which is driving me crazy. For a while now, Symantic alerts me that it found a Trojan Horse and a virus W32.IRCBOT. It Quarantines them but never delete them. I usually go and delete them manually. Once I restart my computer the viruses come back again.I have tried online scanner (F-secure) it found several viruses and renamed them without deleting them. This did not solve the problem. I also ran it in safe mode, but still Symantic always finds it again.I noticed that when am not connected to the internet, through a wire or any way, symantic does not prompt me about the viruses after I delete them fro quarantine.Below is my Hijackthis logg.----------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:32:45 AM, on 1/3/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0013)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exeC:\Program Files\... Read more

Answer:Trojan Keeps coming back

Problem solved using Malewarebytes anti-malware.

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Hello, I need help removing these annoying malwares. Using Malwarebyte, after multiple scanning, it keep coming back. Below is my hijack log, thanks so much.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:02:36 AM, on 1/14/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\CyberPower PowerPanel Persoa... Read more

Answer:Malwares Keep Coming Back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan: * Download DDS by sUBs from one of the following links. Save it to your desktop. DDS.com DDS.scr DDS.pif * Double click on the DDS icon, allow it t... Read more

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I ran Pest patrol & it found WinPup32. I delete it & it doesn't show up on the next scan, but as soon as I reboot it reappears. It shows up in HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\pup. I ran hijack this & here's what the log says. Can anyone help me figure out how to get rid of this thing for good? How does it keep appearing after its been deleted? thanks in advance.

Logfile of HijackThis v1.97.7
Scan saved at 4:50:58 PM, on 5/7/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\DMI\BIN\WIN32SL.EXE
C:\WINDOWS\PSSVC.EXE
C:\WINDOWS\SYSTEM\3COM_DMI\3CDMINIC.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TUN\COMMON\ESLCBCST.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\DMI\BIN\DELLDMI.EXE
C:\PROGRAM FILES\MS HARDWARE\POINT32.EXE
C:\PROGRAM FILES\NORTON\ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON\ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\WINDOWS\SYSTEM\PIKMCTRL.EXE
C:\PROGRAM FILES\PESTPATROL\PPCONTROL.EXE
C:\DMI\BIN\MONITOR.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\DMI\BIN\NIC.EXE
C:\DMI\BIN\COO.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SEIKO\SLPCAP.EXE
C:\DMI\BIN\DNAR.EXE
C:\DMI\BI... Read more

Answer:WinPup32 just keeps coming back

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Hi all.Ive got broadbandand useing xp pro. Ive set so I can use faxing. Everything is as it should br ie correct windows open in fax wizard but when I try to send a fax to a remote fax unit it pops out of my fax and not at the remote fax.Any body got an answer Thanks MAGGX

Answer:FAXS COMING BACK TO MYSELF

i have never tried faxing with xp myself but this click here may help you a bit maybe.

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Hi all.Ive got broadbandand useing xp pro. Ive set so I can use faxing. Everything is as it should br ie correct windows open in fax wizard but when I try to send a fax to a remote fax unit it pops out of my fax and not at the remote fax.Any body got an answer Thanks MAGGX

Answer:FAXS COMING BACK TO MYSELF

The simple answer is that you can't use fax wizard to send faxes via broadband. Fax is analogue, broadband uses digital technology. You will need to retain your dial up modem for fax transmissio, There is software available to sent faxes via the web but I understand this can be a costly option as it is usually by subscription.

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my USB keeps geting infected ith fooool.exe i use the Flash_disinfector provided by you guys but it keeps geting infected, i scanned with Superantispyware and it didn;t find it though it is there, i tried avast and it didnt find it too.

Any tool to remove it?

I can see Fooool.exe when i run a Live Linux ditrubution and chek what's on my USB stick, anyways i know it is there because my USB stick keeps geting infected and when i open its Autorun.inf the open command refers to fooool.exe .

Help plz!!

Answer:Fooool.exe Keeps Coming Back

I did a quick search and it seems that fooool.exe is related to explorer.exe that i posted about earlier that some anti viruses were locating it as a virus and i thought back than that they are detecting the legitimate one.

anyways i still need help on how to remove this infection.

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I have something called clspring. Everrytime I run a virus scan it comes up. Furthermore it keeps reinstalling itself. It appears to connect to something called www.outerinfo.com. Popups usualy say http://c5.zedo.com. It has all but stopped my computer. How do i get rid of it for good? HiJack this log below.

Edit by chaslang: Inline log removed
 

Answer:clspring keeps coming back

Welcome to Majorgeeks!

Please do not post any logs inline with messages!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
Bitdefender
Panda Scan
HijackThis

.
 

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I got hit with the Vundo family and have been battling it for a while now. I finally seem to have gotten it out, but the last thing that seems to be stuck is this entry.O4 - HKUS\S-1-5-20\..\Run: [girusizezo] Rundll32.exe "C:\WINDOWS\system32\mologipu.dll",sI tried deleting it from the explorer, but even with the show hidden and system files checked, it doesn't show. I tried to delete from the command window, but am told the file does't exist. I don't know if this is the problem or if is just a symptom, but perhaps you guys would know. I tried to google it, and came up with nothing. I also used Malware's software and it removes it, only to have it come back when I refresh or scan again. Here is the full log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:19:49 PM, on 11/30/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: Safe modeRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\S... Read more

Answer:Reg entry keeps coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable ... Read more

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don't know how to remove trojan,keeps coming even after reformatting the c:drive and d:drive.

Answer:troj_downadjob.A keeps coming back

If you formatted the drive, it didn't come back.. you keep going to a place on the internet somewhere where this virus hangs out. Either way, go to download.com and download the program called Spybot - Search and Destroy, it will find it and kill it. From there, go into your internet history and see where the virus came from.

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I have these same bugs everytime i run spybot, how do i permanently eliminate them, and what is a good firefox extension for cookie control.
 

Answer:Same spyware coming back

 

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My IE browser keeps spawning new pages to annoying sites.
Serch & Destroy (all updated) keeps finding:
hotsearchbar.com
C:\windows\system32\red_kas21.ico
C:\windows\system32\mp3red51aads1.ico
C:\windows\system32\greenmovie2313asaadsasfad.ico
C:\windows\system32\dice21.ico

It does get rid of these items, but as soon as I open IE, they all come back.

I have run Ad-Aware full system scan several times. Also have run "VX2 Cleaner".

Have cleaned all hard drives, log files, caches, cookies, histories, defragged & checkdisked.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Progr... Read more

Answer:hotsearchbar keeps coming back. Please Help

Welcome to TSF.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKCU... Read more

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I posted last week about Cool Web returning over and overagain. I managed to get rid of it, for a while. My son used my computer for something and somehow got LYCOS loaded. Very big pain to get rid of. Now Cool Web keeps returning, and I haven't been able to get rid of iot. CW Shredder removes it, ad aware removes it and Spy Bot removes it, but it comes back. I ran a scal this morning and cleaned evrything up, then ran another Hijack this and I'm pretty sure it's back. Could someone take a look please.
Logfile of HijackThis v1.97.7
Scan saved at 9:56:24 AM, on 4/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\... Read more

Answer:COOL WEB Keeps coming back

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So about a year ago I was getting consistent bsods, apparently caused by a conflict between my graphics card and the intel graphics. That got solved by setting my computer to only use the nvidia card and not switch between them. Fast forward to now, after many months and a few updates for both the nvidia and intel chip, no problems until last night when that same bsod happened again. Driver power state failure, bug check code 0x9F, while my computer was on battery power saving mode (it's usually on high performance). Can anyone please shed some light on this ?

Answer:Old BSOD coming back

You know the BSOD posting rules, mate. Follow it .... we will try to have another closer look to your issue. We need to know the changes made there in your system within this time.

And yes, it is the same old issue continuing.

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Everytime I go to safe mode and get rid of things like viruses (Spybot - Search & Destroy), the virus comes back on the next reboot back into normal Windows. The virus I am trying to get rid of is preventing me from playing WoW, so it must be removed ASAP. Lol.
 

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Windows Malware Removal keeps removing two trojans everytime i start up.
They are Win/32/Tibs.IU and WinNT/Alureon.c

Also, when searching for stuff on google a lot of time links wil take me to pop-ups instead of the actual site.

I have attached my Hijackthis.
 

Answer:Tojans keep coming back

Welcome to Major Geeks!


Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.

TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide


Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
To avoid addtional delay in gettin... Read more

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SuperAntispyware keeps detects

Roque.Internet.Antivirus
Browser.Hijacker.MJcore
Roque.Antivirus2009
browser.hijacker.webtools
browser.hijacker.skra
trojanxp security center
adware media-codec/zlob

ANy ideas?
 

Answer:Malware keeps coming back?

Heres the log from smitfradfix which i was told to attach before proceding.
 

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hi again i have a virus as above ive run the trend update an fix as im useing pccillin but this stupid virus keeps comeing back any ideas??????thx DW

Answer:troj_revop.a keeps coming back

^

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Hello to all.

My computer is under severe attack from the fujack worm. I've tried just about everything I can think of , including your own suggestions for removing malware (ccleaner + hidden files, etc). The problem is that it' seems ok for a little while (24h max) and then it's back to square 1. Obviously, there's something somewhere that I'm missing. I guess you know this worm well but just in case, what it does is cut off the internet (usually can be reconnected after restarting computer) and/or disinstalls practically all the applications, including malreware detectors and removers. For istance, it has once disinstall edWord (did it once) and ClamWin. All I'm left with is that little searchlight. I've read that it attached itself to .exe. I've been fighting this thing for three weeks almost and am at my wit's end.
Can anyone help? Thanks in advance.
 

Answer:fujack keeps coming back

Hi arabelleinbe,
Welcome to Major Geeks!

Fujack is a difficult one, because it infects all .exe files. If you are on a network, chances are good that all the computers will be infected.

Please do the following:

If you do not have McAfee, please go to McAfee Free Trial Versions and
download the free trial version. Be sure to click on trial version next to the Virus Scan program. Only download the installation program. Do not install it until you first disconnect from the internet and second, uninstall any other antivirus program you have.

Once installed, please reconnect to the internet and then allow McAfee to update. Then run a full system scan and have it fix everything it finds.

As soon as you are finished with that, do a computer-wide Windows Search and look for desktop_.ini files and then in the search window select all of them and Delete.

Then I would like for you to run two further scans:

Kaspersky AVP Tool 7.0.0.180 30\04\2008

Using BitDefender Online Scan

Most of the programs you have will end up being infected and may need to be reinstalled. To back up your data without infection, you will have to back up everything without including .exe files.

Thanks.
abri
 

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I have gone through all the sticky threads. Done the removal process for SmitFraud and Virtumondo. Virtumundo seems to keep returning to infest this machine. I reran all the scanners and got new logs after cleaning everything that they found.

I have attached the new 3 logs that the Windows XP sticky thread requires.

I have no idea how this machine has gotten infected. The user claims that it is from an email that he got.
 

Answer:Virtumondo keeps coming back

This malware seems to have hit a few users all on the 24th of this month...so I am not sure where it is coming from...lets do this:

What is this:
C:\Documents and Settings\All Users\Application Data\mrajehen

Please install:
Java Runtime 6

Please disable all anti-virus and anti-spyware programs while we do the following:

Run thisDisable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Now download The Avenger by Swandog469, and save it to your Desktop.
* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:



Files to delete:
C:\WINDOWS\a.bat
C:\WINDOWS\base64.tmp
C:\WINDOWS\bdn.com
C:\WINDOWS\mssecu.exe
C:\WINDOWS\FVProtect.exe
C:\WINDOWS\system32emesx.dll
C:\WINDOWS\sy1259~1.exe
C:\WINDOWS\sy1297~1.exe
C:\WINDOWS\sy16af~1.exe
C:\WINDOWS\sy2295~1.exe
C:\WINDOWS\sy2e78~1.exe
C:\WINDOWS\sy2f76~1.exe
C:\WINDOWS\sy38d3~1.exe
C:\WINDOWS\sy536a~1.exe
C:\WINDOWS\sy580b~1.exe
C:\WINDOWS\sy5e80~1.exe
C:\WINDOWS\sy6e96~1.dll
C:\WINDOWS\sy7636~1.dll
C:\WINDOWS\sy7a3e~1.dll
C:\WINDOWS\sy7cb6~1.exe
C:\WINDOWS\sy7ccd~1.dll
C:\WINDOWS\sy8105~1.exe
C:\WINDOWS\sy8405~1.exe
C:\WINDOWS\sy8a3a~... Read more

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I have tried spybot, Ad-aware, even the purchased version of pest patrol corporate edition. This computer of one of my employees at work continues to have some spyware on it I simply cannot remove
11 Each program finds things, but I keep getting zestysearch, and popups. I tried doing them in safe mode with Sys res off. I manually deleted a directory called 64 32 Joy, after I killed a process that had something like love dumb..... now It says there are 2 dlls I need to remove, but I can't delete them. Here is a Hijack this log. Thanks to anyone that can help!!

Logfile of HijackThis v1.97.7
Scan saved at 7:10:48 PM, on 6/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\nancy.CCRS.000\Local Settings\Temp\Temporary Directory 2 for... Read more

Answer:Adware keeps coming back!

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Yesterday my boyfriends computer started acting up out of no where. It'll randomly lag really bad, about every 5 minutes or so. We've narrowed the problem down to some sort of spyware that's related to Alfacleaner. He'll delete Alfacleaner, but then when the computer lags again, it comes back. I've searched everywhere and followed a bunch of different instructions (such as running Ad-aware, SpyBot, and HijackThis) and can't seem to find a way to fix it. He's even used system restore and the problem still hasn't been solved. He's using Windows XP Professional. Any help will be greatly apprecaiated.

Answer:Alfacleaner Keeps Coming Back

Have your boyfriend run a fresh HJT log and submit it to our great volunteer team of experts. The instructions for posting can be found here, and he should carefully follow the directions given:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/They will work with him to solve the problem.Regards,John

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I ran ad aware and nothing come up yet when i ran spy sweeper it found web search.i removed it but it keeps coming back here is my log any idea why
Logfile of HijackThis v1.98.2
Scan saved at 11:13:40 AM, on 9/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\program files\support.com\bin\tgcmd.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program F... Read more

Answer:Web Searchtool bar keeps coming back

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I can't seem to get this adware to go away! Can you help?

Logfile of HijackThis v1.97.7
Scan saved at 3:22:23 PM, on 6/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Panasonic\Panasonic-DMS\MFP Utilities\MfpDtMng.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\msdtc.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.EXE
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Microsoft Office\Office\EXCEL.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsea... Read more

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I get this every night have put it in virus vault in AVG, turned off system restore ran Malwarebytes and removed it and it has come back 3 nights in a row.. This is what reads in vault, Trojan horse Download.Generic9.YHX Path: WINDOWS\system32\sshnas.dll. Ran hijackthis:
Logfile of HijackThis v1.99.1
Scan saved at 10:05:35 PM, on 12/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Suzanne Wells\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Progra... Read more

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Hello,

I have been using Kaspersky and it has been finding this. Even after deleting it, it still seems to come back. Below are pictures which may help.






I didn't download AVG since I had those pics posted above. Hopefully this is okay. I appreciate very much in advance any help that may be given.

I am interested in knowing what in the world this thing is!

-MDB
 

Answer:Possible virus...keeps coming back!

Welcome to MG's!

Something didn't go right, let's run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Before running the above, you MUST shut down ALL antivirus and antispy programs you have running.
 

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Hi,Norton found the virus called Back door greybird.k on C:\windows\G_server_hook.dll.I logged on to the safe mode and deleted the G server. exe and dll file.But Norton keeps finding this virus. How can I clean the virus?Thanks very much. (Moderator edit: moved post to more appropriate forum. jgweed)

Answer:Virus coming back again and again

Symantec Security ResponseI'd recommend submitting a hijackthis log here.How to submit a hijackthis logDownload HijackthisTry running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.ziporDrWeb CureITIf your good with the command line also try Sophos Command Line scannerAlso try installing and running A2 Free and EwidoI'd also run Spybot and AdawareIf your using Win2K/XP run adaware/spybot from "safe mode with command prompt"At the C:\ prompt type the following:-cd\C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofixcd\C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe

2 more replies