Computer Support Forum

Access to control panel

Question: Access to control panel

I cannot access any programs in the control panel. Whenever I try I get the following message: 'Windows cannot find 'C:\windows\system 32\rundll32.exe'

I recently had a problem with Firefox and downloaded Stopzilla and Unique blue registry booster. These programs removed many problems but did not fix the one mentioned above.

I downloaded Hijack this and that website gave me a list of sites to assist and I chose this one.

DDS (Version 1.1.0) - NTFSx86
Run by Administrator at 11:55:02.60 on Tue 12/30/2008
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1060 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://
uStart Page = hxxp://
mSearchAssistant = hxxp://
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: NoExplorer - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\SZSG.dll
BHO: PBlockHelper Class: {4115122b-85ff-4dd3-9515-f075bede5eb5} - c:\progra~1\netsca~1\netsca~1\pbhelper.dll
BHO: McAfee Anti-Phishing Filter: {41d68ed8-4cff-4115-88a6-6ebb8af19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: AOL Toolbar: {4982d40a-c53b-4615-b15b-b5b5e98d167c} - c:\program files\aol toolbar\toolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\SZSG.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [EA Core] c:\program files\electronic arts\eadm\Core.exe -silent
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [<NO NAME>]
mRun: [Gateway Extended Warranty] "c:\program files\gateway\gwcares\GWCares.exe"
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [readericon] c:\program files\digital media reader\readericon45G.exe
mRun: [AOL Spyware Protection] "c:\progra~1\common~1\aol\aolspy~1\AOLSP Scheduler.exe"
mRun: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\MskAgent.exe
mRun: [MSKDetectorExe] c:\progra~1\mcafee\spamki~1\MSKDetct.exe /startup
mRun: [BOC-427] c:\progra~1\comodo\cboclean\BOC427.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\bigfix.exe
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - {7DD73374-7187-4103-8F29-622AA25E7C40} - c:\program files\mcafee\spamkiller\mcapfbho.dll
IE: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - c:\program files\aol toolbar\toolbar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: c:\program files\common files\is3\anti-spyware\iS3lsp.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} -
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\5x04gbu1.default\
FF - prefs.js: browser.startup.homepage - hxxp://
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 szkg5;szkg;c:\windows\system32\drivers\szkg.sys [2008-12-2 54656]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-8-17 201320]
R1 SASDIFSV;SASDIFSV;\??\c:\program files\superantispyware\SASDIFSV.SYS [2008-5-28 8944]
R1 SASKUTIL;SASKUTIL;\??\c:\program files\superantispyware\SASKUTIL.sys [2008-5-28 55024]
R2 BOCore;BOCore;c:\program files\comodo\cboclean\BOCORE.exe [2008-8-17 73464]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-8-17 359248]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-8-17 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-8-17 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-8-17 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-8-17 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-8-17 40488]
R3 SASENUM;SASENUM;\??\c:\program files\superantispyware\SASENUM.SYS [2008-5-28 7408]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; []
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-8-17 33832]
S3 pohci13F;pohci13F;\??\c:\docume~1\admini~1\locals~1\temp\pohci13F.sys []

============== File Associations ===============

txtfile=c:\windows\NOTEPAD.EXE %1

=============== Created Last 30 ================

2008-12-30 11:42 <DIR> --d----- c:\program files\Trend Micro
2008-12-30 11:30 1,048 a------- c:\windows\system32\drivers\kgpcpy.cfg
2008-12-30 11:18 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{2840BBCB-9BEC-47F6-BA0F-10D3C34BF151}
2008-12-30 11:05 <DIR> --d----- c:\docume~1\admini~1\applic~1\Uniblue
2008-12-30 11:05 <DIR> --d----- c:\program files\Uniblue
2008-12-30 07:54 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2008-12-30 07:53 <DIR> --d----- c:\program files\STOPzilla!
2008-12-30 07:53 <DIR> --d----- c:\program files\common files\iS3
2008-12-30 07:53 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2008-12-29 21:06 9,677 a------- c:\windows\GnuHashes.ini
2008-12-29 19:42 1,457 a--sh--- c:\windows\system32\GroupPolicy000.dat
2008-12-29 19:42 <DIR> --dsh--- c:\windows\system32\GroupPolicyManifest
2008-12-24 19:14 8,703 ----h--- c:\documents and settings\administrator\.exe
2008-12-24 15:54 246 a------- c:\windows\system32\drivers\atmapi.sys
2008-12-24 15:54 32,768 a------- c:\windows\system32\fkj.jee
2008-12-24 15:54 24,576 a------- c:\windows\system32\
2008-12-24 15:54 32,768 a------- c:\windows\system32\
2008-12-24 15:54 21,504 a------- c:\windows\system32\v1.e2
2008-12-24 15:54 65,024 a------- c:\windows\system32\
2008-12-24 15:54 64,512 a------- c:\windows\system32\
2008-12-24 15:54 578,560 ac------ c:\windows\system32\dllcache\user32.dll
2008-12-24 15:54 186,880 a------- c:\windows\system32\
2008-12-24 15:42 <DIR> --d----- c:\program files\Windows Media Connect 2
2008-12-24 15:40 <DIR> --d----- c:\windows\system32\LogFiles
2008-12-22 09:22 3,734,536 a------- c:\windows\system32\d3dx9_36.dll
2008-12-22 09:22 2,414,360 a------- c:\windows\system32\d3dx9_31.dll
2008-12-19 14:11 <DIR> --d----- c:\documents and settings\administrator\.colossus
2008-12-17 17:26 17,408 a----r-- c:\windows\system32\SZIO5.dll
2008-12-17 17:25 282,624 a----r-- c:\windows\system32\SZBase5.dll
2008-12-17 17:24 540,672 a----r-- c:\windows\system32\SZComp5.dll
2008-12-10 22:10 247,326 -c------ c:\windows\system32\dllcache\strmdll.dll
2008-12-08 16:06 76,897 a------- c:\program files\unpack.exe
2008-12-02 15:20 54,656 a----r-- c:\windows\system32\drivers\SZKG.sys

==================== Find3M ====================

2008-12-24 15:54 578,560 a------- c:\windows\system32\user32.DLL
2008-12-08 16:43 6,635 a------- c:\program files\file.nfo
2008-11-24 16:19 126,976 a----r-- c:\windows\system32\IS3HTUI5.dll
2008-11-24 16:19 364,544 a----r-- c:\windows\system32\IS3DBA5.dll
2008-11-24 16:18 372,736 a----r-- c:\windows\system32\IS3UI5.dll
2008-11-24 16:18 61,440 a----r-- c:\windows\system32\IS3Hks5.dll
2008-11-24 16:18 23,040 a----r-- c:\windows\system32\IS3XDat5.dll
2008-11-24 16:17 212,992 a----r-- c:\windows\system32\IS3Win325.dll
2008-11-24 16:17 94,208 a----r-- c:\windows\system32\IS3Inet5.dll
2008-11-24 16:17 90,112 a----r-- c:\windows\system32\IS3Svc5.dll
2008-11-24 16:14 708,608 a----r-- c:\windows\system32\IS3Base5.dll
2008-10-31 19:43 410,976 a------- c:\windows\system32\deploytk.dll
2008-10-23 06:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 14:38 826,368 a------- c:\windows\system32\wininet.dll
2008-10-03 04:02 247,326 a------- c:\windows\system32\strmdll.dll
2008-08-23 08:59 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008081120080818\index.dat
2008-08-23 08:59 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082320080824\index.dat

============= FINISH: 11:55:49.95 ===============

Relevance 100%
Preferred Solution: Access to control panel

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Access to control panel

Hello sanorton,I apologise for the delay, the forum is extremely busy.If you still need help, post a HijackThis log. If you don't have the program, although you say you do, here are the instructions:----------------------------------------------Download and Run HijackThis Download HJTInstall.exe to your Desktop. Doubleclick HJTInstall.exe to install it. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad. Copy/Paste the log to your next reply please.Don't use the Analyse This button, its findings are dangerous if misinterpreted. Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

35 more replies
Relevance 68.47%

Hi, looking for any help with no control panel and many other issues. Previously had some malware and also some virus apparently was removed a long time ago but still I have no access to many functions although I can use the internet. Below is a current log thanks!
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 20:01:13, on 3/3/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\timbuktu pro\tb2launch.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\pro... Read more

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I'm new here, and bear with me, I'm trying to be as helpful as possible, but I'm not the best at following some of this language.

Here's the deal, I've recently encountered a virus that mostly crippled my computer by bogging it down with pop-ups. I've downloaded the following software to help eliminate that:

A-squared free

I'm not sure what the difference is in them, but I've ran them all, in normal mode and in safe mode and since then the pop ups are gone. We get one pop up now, that looks like it's a windows message saying that there is unauthorized activity in effect on the computer and to download this spyware software. I ignore it every time.

The main problem I'm encountering now, is that I have restrictions on accessing my control panel. Even when trying to access it through right-clicking on the desktop, a message pops up saying "Operations have been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

Also when rebooting the computer, another message is popping up (as of today) stating that Windows cannot find C:windows\system32\printer.exe.

Please let me know what you need to start out this process of getting my computer back to normal!! Thanks for your help in advance.

Answer:Solved: No access to control panel - no access to anything, period!

16 more replies
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I have a Nvidia NVS 5200 M running with Intel 4000 and Windows 7 on a Lenovo T430S.Whenever I load the Control Panel -> Display settings, I can see options just fine, but I click on any of the drop down menus and they appear for a second, then immediately disappear (fast enough that I can't change settings).There's a similar problem when I look in the Intel Graphics Media Control Panel. It constantly appears to be "loading" - the mouse icon turns into a little blue circle off an on, continuously. Similar thing with the settings, too - they appear and let me change them, but immediately return to the original setting. I can change them if I act SUPER quickly to make the change then click Apply. But 99/100 I'm not fast enough.All drivers are up to date. I have no idea what to do (reinstall or uninstall this Intel Graphics control panel? How? Or somehow change a setting on my graphics card).Please help!

Answer:Windows 7 Control Panel Display and Intel Graphics Media Control Panel Constantly

Try uninstalling both drivers, then reinstalling them. Sometimes a clean driver update works better.

2 more replies
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I seem to have developed an issue whereby i cannot open some items in the control panel. On clicking display and add / remove programs a box appears saying that "another program is using this file". I am also unable to access display through right clicking on the desktop and clicking properties - the same bos appears.Any ideas folks?

Answer:Control panel - can't access

Repair os?

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Here is my HJT Log if anything else is required let me know thanks in advance Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:29:05 AM, on 9/6/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.21073)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = - HKCU\Software\Microsoft... Read more

Answer:Can't access control panel

Hello,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: log.txt info.txtThanks

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I had a computer that I did a repair install of xp on. After that I removed some infections and ran Advanced System Care 3. When I went to uninstall the software I used I got the following message when clicking on control panel. "windows explorer has encountered a problem and needs to close." When I click more info in this error message it says the app name is explorer.exe. Isn't the control panel actually supposed to be control.exe?

When I click close on the error message it brings up a window that says: 16-bit MS-DOS Subsystem at the top, then C:/windows/system32/drwtsn32.exe, The NTVDM CPU has encountered an illegal instruction, CS:0000 IP:0077 OP:f0 37 05 14 02, chose close to terminate the application. Behind this error message is a command prompt C:/windows/system32/drwtsn32.exe.

I have ran malwarebytes, spybot, and avg. The system seems to be clean from infections so i don't think it's that. Is this a corrupt registry, and if so How can I repair it without doing a reinstall? I tried the system restore points, but there aren't any from before I started working on it so there aren't any changes to be made. I'd really like to be able to fix this without a reinstall!!!!

Please help!


Answer:Cannot access Control Panel

Have you tried a system restore? How about the recovery console? In malware bytes it gave an option to set that up---did you? Have you tried safe mode? Try those things if you haven't done so yet and let us know.

2 more replies
Relevance 66.42%

I've lost the Control Panel Icon iin Start Menu / Settings

I have another Icon in my Start Menu Programs, but when I access things like "Display", I get this message

The operation has been cancelled due to restrictions in effect on your computer.
Please contact your system administrator

Anybody have any ideas?

I have no CD

Answer:HELP! Can't access my Control Panel

7 more replies
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When I click on the control panel icon on my desktop nothing happens. When I click on start>control panel I get the same result. I have a power options icon on my desktop and that does not work either. If I right click the power options icon and choose open file location the control panel opens normally. Everything works fine in safe mode though. What could be causing this problem?

Answer:can't access control panel

Welcome to Windows Seven Forums.

I thing a virus scan in safe mode should be your first option, for which Malwarebytes is ideally suited.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

5 more replies
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I cant access my control panel or change my desktop properties.
I've even tried accessing it in safe mode but I keep getting the message,"This operation has been cancelled due to restrictions in effect on this computer. Please contact your systems administrator."

I AM the administrator.

Does anyone have an idea of how to fix this, or better yet, could someone walk me through the process?

thank you for ANY HELP, in advance.

Answer:Cannot access Control Panel

Hi kaydeedee, welcome to Tech Support Forum..

it's most likely that you have a spyware infection. Please read the following link as it details the 5 step process to take before posting a HijackThis log file:

If you have any questions, don't hesitate to ask

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Dear SirsDetails of Computer:Dell computer XPS 1000, cpu 1GHZ Memory:526 RDRAM,OS: Windows 2000 Professional, Version: 5.0.2195 Service Pack4 build 2195,bios version 06/06/00, Prossessor:x86 Family6 Model 8 stepping 3 Genuine Intel ~ 997GHZ. The hard drive is only half full.Problems_Questions1)When I try thru "settings" or "my computer" to go to my control panel I receive the following message: Explorer.exe has generated errors and will be closed by windows. You need to restart the program. An error log has been created.1a)How can I go to my control panel? 1b)Where shall I find this error log?2)I tried to shut the computer and go to the same page via safe mode but the following message appear: Stop:0x0000001E(0xC0000005,0x00000000,0x00000000,0x00000000)KMODE_E?CEPTION_NOT_HANDLED.2a) How can I recover access to my safe mode?Notes ( in case they might be useful): I)I have not noticed any anomaly in running my applications or working on line.II)Few days back I have changed my regional settings and encoding to GREEK as I wanted to read some subjects on the internet.Please advise on 1a,1b,2a aboveThanking you in advanceK.P.

Answer:I cannot access my Control Panel

hiI would type your error message in to google and see the microsoft links it gives. If you can follow what they recommend do that. If like me you have not got a clue what they are on about get someone who does or save your data and start again.

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HP PavillionWindows XP 5.1.2600 Service Pack 2Spy Sweeper AntiVirus With AntiSpyWareI have been working with Spy Sweeper techs to clean up my son's computer. In the midst of all this I had to do a system restore. We are now getting clean sweeps and seem to have resolved all the previous problems. However, I now cannot access the Control Panel. Prior to all the problems we had several user accounts. Due to the restore we are down to one user "HP Owner". This user should be the administrator by default. We have never set up a password for this user. When I click on Start, the Control Panel is not even an option. If I try to change the properties for the desktop I get a message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." I am unable to remove unwanted programs, add users, etc.How do regain my administrator privileges? Your help is appreciated.

Answer:Control Panel - Cannot Access

Hi Hillster, welcome to BC! Try this:Start The ComputerAt The Welcome Screen, press Control+Alt+Delete twice in rapid succession. This launches the old syle login promptType Administrator ins the username area and press enter.This should log you in under the default Administrator account which is normally not shown on the Welcome Screen. From here, you can create/delete users as well as add a user to the Administrator user group, etc.Post back your results!

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I don't recall the website I was on I think I went to play something off YouTube music video.  Pop up stated I needed to install FlashPlayer which I knew I had but stupidly clicked anyway. I then was taken to what appeared to be an Adobe FlashPlayer Update box. On clicking yes I was asked about a VAF toolbar which I declined and about a dozen other thing it wanted to add that i said no to . I then had no way to exit other than continue. I now have no access to my control panel (spinning circle then nothing) Ialso donot have IE 9 nothing has shown on scans by Immunet 3.0 or Nortonalthough Norton has blocked quite a few recently.
IE I can reinstall that's not a big deal but no control panel= no system restore or add/remove programs which is a major problem any help will be appreciated
Mod Edit: Moved from Vista to a more appropriate forum. ~bloopie

Answer:Not able to access Control panel + no IE

Download Malwarebytes Here: Malwarebytes
scan With eset Security Here: ESET
run full scan by both then go to kellys korna and download the repair files. let this be a lession not to just click yes to a download file go the the orignal website instread and download it the safe way.
Kind Regards

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Hello and thank you for help in advance You have no idea how much I appreciate it.

So here goes...I met another member with the same problem as me, I read the posting and I now know "You have at least one Backdoor Trojan on your pc." Ane he ended up reformatting his computer. I have absolutely no idea how on earth to do this. I see also that everyone is adding hijackthis log along with their problem, but I don't know how to do this either I'm frustrated with my limited knowledge and really hope someone will be so kind as to walk me through it step by step.

The problem - I have a system tray icon that says "Your computer is infected. Windows has detected spyware infection!......" It just directs me to a bogus website.
I also have no acces to my control panel. I receive a message saying "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." After a few minutes I receive a Windows Security Alert "Your computer is making unaothorized copies of your Internet files. Run full scan now....."

I have IE6 and it seems to be working fine. I ran AVG, norton and adware. I removed everything ithey found but still no luck.

Thanks, Suzanne

Answer:Cannot Access Control Panel

Hello there and welcome to BleepingComputer.Since I do not know the full extent to which you are infected, I do not think it is appropriate to offer advice on whether or not to reformat your computer, but based on your descriptions I do not think that it is necessary. Formatting should only be used if there is no way to remove the infections from your computer, or if sensitive data is at risk. Obviously this is quite a long process to carry out, so in your case I would advise to try to clean the malware first before resorting to formatting. However, if you would like to read more about doing this, take a look at the following page:When Should I Format, How Should I Reinstall?Now, on with the cleaning ...Firstly, we will try following a self-help guide to try to remove the infection from your computer: How To Remove Smitfraud, Self-Help Guide. If this does not solve the problem entirely, follow our Preparation Guide For Use Before Posting a HijackThis Log; running all of the scans before posting your HijackThis log. Do not post your log here, but instead use our HijackThis Logs and Analysis Forum.After posting a log you should NOT make further changes to your computer except those that are advised by a member of the HijackThis Team; doing so can cause system changes that may not be visible in your log. Please be patient whilst waiting for a response, our HJT Team is currently very busy, and as we try to deal with logs on a "first come first served" basis, you may have to wait ... Read more

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having difficulties accessing my control panel. i am working on a friends cpu and have started the malaware removal. the only thing i can access on the computer is the task manager. Finally got on internet and have ran cc cleaner. now wondering how i can go to add/remove programs through task manager if there is a command i can "run". any help would be good otherwise might skip that step and go on

Answer:access control panel

Well, I reccomend you take a stroll through the stickies in the malware forum.

In the meantime, appwiz.cpl from the run box will open add/remove programs.

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Recently, I lost access to many of the programs from my desktop. For example...when I try to open My Computer, or Recycle Bin, or Control Panel, I get an error panel stating....."This file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel."
Unfortunately, I cannot access the Default Programs program either, for the same reason. Help?

Answer:Cannot access Control Panel

Do you have system restore enabled? Also, do you remember changing anything (programs, settings) or what you were doing before this started happening?

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 I have an HP Pavilion m7580n which runs on Windows XP. For a couple months now, after downloading some songs, when I try to get to the control panel I get a message that says I can't do so without administrator approval. Don't have an administrator. It's my own desktop computer and I'm not an a network.


How is your computer security?

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Recently I noticed that I cannot access my control panel directly or access any of the services (in control panel) indirectly. Everything else seems to be okay but if I want to, for example, remove a program through control panel ... I can't access it.When I click on the desktop short cut (control panel) , a window opens but nothing appears in it then it simply closes ... No explanation or reason given. The same thing happens when try to open it with the run command.I tried starting my computer in safe mode and I could access control panel but there were only 8 or 10 items available but that;s probably normal(?). Because I could access it in safe mode, I assumed there is something loading (or maybe not loading) at start up that is causing the problem.I'm hoping that this log may identify the problem:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:17:00 AM, on 10/01/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\ASUS\AASP\1.00.25\aaCenter.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\microsoft office\Office12\GrooveMonitor.exeC:\Program Files\Logitech\SetPoint\LBTWiz.exeC:\Program Files\PowerISO�... Read more

Answer:Can't access anything in control panel

Hello Boneshaker and welcome to Bleeping Computer,Download and unzip Dial-a-Fix to its own folder on your desktop:Open the Dial-a-Fix folder, launch the program by clicking on the blue cog-wheel icon.First, click the "Policies..." button on the bottom.If anything is found, make sure it's checked and then, click the "Remove" button and click the "Close" button to close that window.Now click the green, double check icon (Check all) on the bottom.Then click on 'GO' at the bottom.Click "Exit" and restart your pc when Dial-a-Fix has done.If problems still persist : Please read [url="http://""]this tutorial[/url] carefully to download ComboFix from one of the locations specified, and save it to your Desktop.Double click the ComboFix icon to run it.If ComboFix askes you to install the Recovery Console, please do so..The Windows Recovery Console will allow you to boot up into a special recovery mode, in case your computer has a problem after an attempted removal of malware. This allows us to help you.Once the Recovery Console is installed, continue with the malware scan.Note: Make sure not to click ComboFix's window while it's running. That may cause it to stall or freeze.Please post the log from ComboFix (can also be found as C:\ComboFix.txt) in your next reply. If you have any questions along the way, STOP and ask them before proceeding !!Greetings,Thunder

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I got an error while browsing the net on my laptop, error message:

Windows Explorer has encountered a problem and needs to be closed. We are sorry for the inconvenience.
If you were in the midddle of something, the information you were working on might be lost. [Close]

A new icon appeared on my desktop and a new program was also installed. I immediately ran ad-aware se and it pulled up over 300 critical errors. I deleted all the errors but it couldn't remove 2 of them. It instructed that it would be removed if I reboot and ran it again. I did so 4 times.

Upon reboot I get the same error mesg:
Windows Explorer has encountered a problem and needs to be closed. We are sorry for the inconvenience.
If you were in the midddle of something, the information you were working on might be lost. [Close]

I rebooted in safe mode and tried to restore but upon reboot it stated that the computer could not restore at the previous point. I tried that again twice with 2 other restore points with the same results.

I don't have access to any of my documents.

Can anyone help me?


Answer:no access to control panel

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I am unable to access my Control Panel, Add/Remove programs, etc. I get the message that this is restricted and to contact system administrator.

The machine had not been used for about 6 months prior to the end of January. I loaded Norten Internet Security and went online via a Trend Net wireless network.

Access problems have only increased, as I can't even use a printer.

Any help will be appreciated.

Answer:XP Cannot access control panel, etc.

You need to look into your Norton settings, you may have your permissions all messed up. Also make sure your using a admin account not a normal or guest.

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Hi, Every time I try to access my control panel from the start menu I get a send error report message. Any suggestions?



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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD FX(tm)-4100 Quad-Core Processor, AMD64 Family 21 Model 1 Stepping 2
Processor Count: 4
RAM: 8173 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 114370 MB, Free - 50267 MB; D: Total - 476936 MB, Free - 138834 MB; G: Total - 953867 MB, Free - 671940 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-970A-D3
Antivirus: avast! Antivirus, Updated and Enabled

I have two problems that I have been trying to solve for some time.
1. System hangs at "Log Off" on shutdown or restart. Every time.
2. When I try to bring up "Control Panel" I get this error msg:
::{26EE0668-A00A-44D7-9371-BEB064C98683}\0 Application not found
This happens for all apps within control panel, but with different msg.
So I can't get to any control panel apps.

What I have tried:
. Works the same in safe mode. (Except for log-off)
. I have run the following programs for both virus and root-kit.
Malwarebytes Anti-Malware
Spybot - Search & Destroy 2
No reported errors.
. I have googled and found similar problems but not the same. Their fixes don't work.
. My two latest image backups have the same control panel problem.
I didn'... Read more

Answer:Can't Log Off or access Control Panel

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I have just finished re-installing everything on my computer after a Hard Disk calamity! I am running Windows XP Home and after installing several programmes I needed to get into the Control Panel to complete my installation. All was well until this evening when I went back into control panel - I can get all the sections in Control Panel but I cannot access any sub menu in the User section! For instance I can go the the Users page but camnnot add new user, change user etc., What I have showing is: Change an AccountCreate a new accountChange my picture and under that is:Mail User Accounts.I cannot remember but I thought that the accounts on the computer were shown on this screen but I cannot get into any of the above! I must be doing something stupid but any help would be greatly appreciated as I've had 3 days on re-installing and am ready for the gas oven!!

Answer:Control panel access

You select "Create a new Account" if you want to add a user. If it doesn't open I would think you're not logged on as Administrator.

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I am not sure if someone has already brought up this issue. I read a bunch of Threads and couldn't find this particular one.

The key is I am the system administrator. Any help would be appreciated. Especially, where I should start to solve this problem. Thanks.

Answer:Can't Access Control Panel!!

How many times do we have to tell you overhelpful people that malware posts should NOT be replied to with unsuitable advice & reported to move to malware forum

I have deleted the posts and hope the victim hasn't alrready wrecked his system by following your advice


I can not access my control panel. I try to and the following message appears: THIS OPERATION HAS BEEN CANCELLED DUE TO RESTRICTIONS IN EFFECT ON THE COMPUTER. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR.Click to expand...

is a classic sign of a nasty malware and everything you have advised will make it worse

now Shaffjoe please ignore all the advice given before as it won't work at all and do this

step 1.

go to here and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu.
Click on the entry in start menu to run HijackThis
Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.
Someone here will be happy to help yo... Read more

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When I try to access Control panel I immediately get a blue screen with the almost screen-size MS logo which almost straight away changes to the desktop complete with the usual icons. If I restart the computer, the first attempt at entering Control Panel brings up the empty Control Panel screen with the flashlight moving to & fro; but that only lasts fro a few seconds before the screen reverts to desktop.

What to do?

Answer:Can't access Control Panel

try running the 5 step in my sig

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I have recently downloaded windows vista 32bit onto my PC and now I can't access my control panel. When I try to access the control panel it says windows explorer has stopped worked and I have also received the message that Rund 1132 has stopped working. Can anybody help me with this problem?

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Hi, there is no control panel in my laptop.....

Answer:i cant access the control panel in my lap

Restore the Control Panel - number 256It's a file, click it and than click SAVE EditRun your Anti Virus and Malewarebyte CCleaner is also good.

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I have an older dell laptop with xp. I downloaded a webroot virus and spysweeper program, and did not remove the exisitng symantec virus scan program. Now I cannot access anything on my computer. Everything just freezes, and I cannot access control panel to remove either of the programs. Please help, how can I remove either of them without the control panel?

Answer:how can I access control panel?

What are you able to do?

Does your normal Desktop load? What happens if you click Start ?

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I have also been infected with Winantivirus2007. I think I have gotten rid of the virus but I can't access my Control Panel, I have no Admin. rights (I am the Admin), and I can't do a system restore. I have read many of the threads on this problem and I'm wondering if I need to do all the downloads and post the logs in order to restore the above problems? I started following a thread posted on Aug 20th, but I want to be sure about using HJT and what to FIX. Please advise! Thanks!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:09:05 PM, on 9/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlc... Read more

Answer:Can't access control Panel

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I have a Slim Desktop, 260-a10.... running Google ChromeHow do I access my Control Panel?How do I adjust my mouse...moves too quickly

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I'm running Windows XP and am the only person to use this computer therefore I have total privileges as administrator. However I tried to go to Display and I get a message "The system administrator has disabled the Display Control Panel." I don't remember doing this. How can I un-do? Thanks

Answer:Control Panel Access

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I have an e-Machines that is running Windows 7, upgraded from Vista. Suddenly we have not been able to access control panel or any administrative function (and/remove programs, install hardware, network etc.) Get a message that "you don't have sufficient permission to access that function, contact your administrator". My tech guy says it's a virus but can't figure out to get rid of it. My buddy who does repair in another state said to contact this board, and said combo-fix might be the solution. Thanks for any assistance.

Answer:Can't access control panel

Go to RUN and typeregedit and click okNow navigate to this pathHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerDo you find any suspicious entries on your right pane?Thanks

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:major:major:majorI dont have a control panel or somthing. Any attempt to access the control panel gives me a Restrictions message. It says "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." I dont know what happend....:major

Answer:I cannot access my control panel.

A good chance you are infected with spyware\malware go here to knows what to do

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I can't access my control panel, and I've tried many different ways. I get an error message that says I do not have access to my control panel and to contact the network admin, which is obviously rediculous since that would be me.

I can't use my live update with norton 360. I've also been using AVG to try to get rid of all these viruses, adaware, etc. It usually shuts down on me if I walk away and scan it because it overheats, and whenever I open up a new tab in IE, it doesn't go to a blank page like it should, it's some random adware page . Still I have deleted all my temp internet files even though I can't get into internet options from the control panel and do it the easy way... I'd rather not wipe out my whole comp!

If anyone could help me that would be really really appreciated. I made a post a while ago, but never had HijackThis until recently my friend gave it to me and I assume it helps narrow things down. I have an idea of a few things that look bad, but I don't want to delete anything without some expertise.

Thank you all very much.
Logfile of HijackThis v1.98.2
Scan saved at 1:09:55 AM, on 12/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\system32\S... Read more

Answer:No Control Panel Access, etc....

You need to read the replies to your threads here. This is from:

I still need you to get the download hijackthis as the one you have is old. Also you need to post the entire log.

cybertech said:

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Click to expand...

Please download (save) SmitfraudFix (by S!Ri) to your desktop. SmitfraudFix runs under W2K, XP only.

Extract the content (a folder named SmitfraudFix) to your Desktop. Select all of the contents and Extract them
to a new folder called SmitfraudFix.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
... Read more

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Hi all.

I hope someone can help me out. I have an older computer running Window XP Home and sp1. It has been running great until recently. My son plays a lot of World of Warcraft and in the last month the computer would crash every so often. Thinking that it might be a video driver problem (I had a similar problem with another computer) I prepared to uninstall the old drivers and install a set that the video card company says is very stable - the same set I use on my second computer.

I tried to access the Control Panel from the "Start" button and I get an window that says "Windows Explorer has encountered a problem and has to close"

Everything else seems to be working fine as far as I can tell. I can run programs, access the internet, search for files, etc. Also start up and shut down are normal (no errors or anything unusual).

I don't know if this will tell anything, but here is the info from the error message:
Error Signature
AppName: Explorer.exe
AppVer: 6.0.2800.1106
ModName: ntdll.dll
ModVer: 5.1.2600.1217
Offset: 0000b2ab

Here is what I did today prior to discovering this problem:
Ran CleanMgr
Ran Ad-Aware
Ran SuperAntiSpyware
Defragged hard drive using the Windows defrag utility
Ran Registry Booster (corrects errors in the registry and defrags it)

The big problem, I guess, is that I haven't needed to access the Control Panel for a long time (months) so I don't know how long it's been like this!

Any suggestions w... Read more

Answer:Can't Access "control Panel"

See if this helps:NOTE:This is a registry edit. If you're not comfortable with working in the registry, DO NOT ATTEMPT.Improper changes to the registry could render your computer inoperable.Remember to backup the registry before making any changes.Instructions, on how to do that, can be found here:How to back up, edit, and restore the registrykellys-kornerRestore the Control Panel - #256, on the Left

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Hi, I had an urgent call by a friend late yesterday arvo who knows zip about computers - said his Nortons AV was reporting a virus -"W32.HLLW.Gaobot.gen" and he could not find how to deal with it. He could not access the internet to get help. I downloaded the removal tool and as much info as I could from the Symantec site, mounted my charger and rode of into the sunset. He is running Windows XP home that's about as much as I can tell you about his system - first time I've seen it! Tried to shut down System Restore - could not access it - only a message to the effect it could not find the link or you were not allowed to access. The system isn't set up to require administration rights to access. That having failed - I ran the removal tool twice, both times it reported no traces of -"W32.HLLW.Gaobot.gen". I then ran Norton AV again - it reported 7 infections - 6 it was able to repair and the seventh was - you guessed it -"W32.HLLW.Gaobot.gen" I quarantined it and all seemed well with access to the internet  restored. However, access to functions in Control Panel were still unavailable as before, some functions worked but all the important ones like "System" don't - I can find no mention that this is a result of the virus nor can I find any fixes.I am also doubtfull that the Virus/Trojan has been removed - if Norton AV is capable of dealing with it why the special removal tool? Hoping someone out there in cyberspace can supply an answe... Read more

Answer:Can't Access Control Panel

Scan in safemode. Once you have removed all entries, boot using the Windows XP CD as a bootdisk and Repair the installation.

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Hi. I caught a virus a few days ago and after managing to remove most of it I still cant access the control panel. The icon isnt here anymore and launching control.exe via cmd isnt working as it says that I have access restrictions. Im running XP SP2. Heres the hijack log I just made.

PS : Sorry for the awful syntax and punctuation. I cant select the right keyboard layout.


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Please help!!!!!!!!!!!!!

Answer:Can't Access My Control Panel

Try the fix at Kelly's Korner.Restore the Control Panel - #256 on the left.Right click on it and save the .reg file to your desktop. Then, double click on the file icon (on your desktop) to merge it into your registry. You may need to reboot your computer for the changes to take affect.With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.

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for no apparent reason, suddenly, I'm told access to my control panel is denied. I'm the only user. any ideas, please?

Answer:can't access control panel

System Specs, OS and Protective Software (also how often you update and run it?)

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I am pulling my hair out on this one...

I have a new laptop, Averatec 6210, love it, except I can't access my website's control panel. I've adjusted the firewall settings, turned it off entirely, adjusted my Norton settings, turned it off entirely and can't get in! I've added the ports, I've tried adding IE as a program exception. I don't know what else to do!! I've even downloaded Firefox and tried that...nothing works.

Any guidance would be greatly appreciated.


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I wonder if anyone can help me.

I'm running Vista Home 32 bit and seem to have done something to my computer.

I cannot access my C Drive. It is still there - I see it in the "manage" application but

When I click on computer - a search function appears
When I click on Network - nothing happens - right click and properties gives an error - The error I get is "This file does not have an association"
When I click on control panel - nothing happens either.
when I click on default programs - same thing
I click on games - nothing happens
I click on music or documents and that search box opens

Can any one suggest any help?
To my mind it seems as if some sort of mapping to the c drive has been lost - but I can't see how to fix it.

I can't really say much more because I can't access the bits that tell me what my computer is (I do have some experience of them - but not much)

The error I get is "This file does not have an association"

many thanks

Answer:Cannot access control panel

Maybe, this may help. I certainly hope so

Default File Type Associations - Restore

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:24:01 PM, on 12/13/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\BCMSMMSG.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\WINDOWS\System32\DSentry.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Logitech\MouseWare\system\em_exec.exeC:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Creative\SBLive\Diagnostics\diagent.exeC:\WINDOWS ... Read more

Answer:Can't Access Control Panel

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Scorpio1000My name is Richie and i'll be helping you to fix your problems.Your version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.3. Click the "Download" button to the right.4. Check the box that says: "Accept License Agreement".5. The page will refresh.6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.7. Close any programs you may have running - especially your web browser.8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.10. Click the Change/Remove button.11. Repeat as many times as necessary to remove each Java version.12. Reboot your computer once all Java components are removed.13. Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.If you have previously downloaded ComboFix,please delete that version now.WarningYou should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision... Read more

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Help! I bought my kids a computer - all they access is game sites, but the computer is littered with viruses, trojan horses, malware, etc. I've run a bunch of spyware software and have cleaned much of it up, but I know there is more. I still cannot access the control panel or windows updates as I get a message stating "this operation has been cancelled due to restrictions in effect on this computer. please contact your system admin'. Of course, I am the admin. Previously, I couldn't get the regedit or task manager without the same message, but I've got those items now working. Any help would be much appreciated! I've ran a HijackThis logfile to help facillitate the process.

Answer:Can't Access Control Panel

OK - sorry for not following instructions initially. Couple of issues I have. I can't get into Control Panel - Add/Remove Programs, so I am not able to uninstall the multiple spyware software. Also, I cannot operate in Safe Mode either.

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I'm getting email, but cannot access control panel. Says administrator blockedalso think spyware might have gotten in computer and messed up homepage.screen is white, but background pic will come up , then screen goes white with bigtriangle and says active controls turned off due to microsoft problem. can get into safemode, but don't know how to get passed f8 helpsystem restore blocked also.Thanks oldfrts wife

Answer:cannot access control panel

ref my cannot access control panel- using windows xp system

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When try to get into the control panel, i get a message that says Windows Explorer has stopped working, then one that says Windows will restart your computer and it does. Keeps up this cycle. I have Vista 32bit, have run spyware and virus scans. HELP.

Answer:cannot access control panel

Hi, rebwriter, and welcome to the forums.

Run SFC /Scannow from a CMD prompt.

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I am having trouble getting direct access to Control Panel. If I click on any of the icons to gain entrance, all the icons on my desktop and my taskbar disappear for 2 to3 seconds then reappear.

I can get to the panel by going though Explorer, but this has become a pain as I try to clean up my computer from years of greasy build-up. The only thing I can think of that may have caused this could be the Nvida desktop manager that I ran for about 1 week before turning it off due to instability problems.

Answer:Control Panel Access

Hello roustabout!

Whatabout from the start button, bottom left of screen?


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After having an virus invasion and wiping my system clean with avg AV I am having some troubles. Evertime I try to access control panel or properties I keep getting a message saying the administrator is not allowing me to do it. I am the only account on my computer so I'm not understanding. I went though some instuctions on one of the forums step by step, but with no results can someone please help I am running windows XP.

Answer:Can't access control panel

Welcome to Major Geeks!

This could be signs of some hidden malware, but let's try something to get started.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state]




"NoWindowsUp... Read more

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when i try to access my control panel the start button freezes. i scan it with hijackthis, cwshredder, and win oneclick- also virus scanned with avg. here's the hijack details:Logfile of HijackThis v1.98.0
Scan saved at 3:11:19 AM, on 7/25/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =*
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clienta... Read more

Answer:Can't access Control panel

Please download and run the following programs:


Go here:
and download Ad-Aware 6 Build 181

Install the program and launch it.

First in the main window look in the bottom right-hand corner and click on Check for updates now and download the latest reference files.

Make sure the following settings are made and on -------ON=GREEN

From main window: Click Start then Activate in-depth scan (recommended)

Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

Click proceed to save your settings.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it. (Right click the window and choose select all from the drop down menu and click Next)

Restart your computer


Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems''. Anything that needs to be fixed it will ... Read more

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since installing windows updates recently i cant access anything from the control panel on desktop or laptop pcs...anyone any ideas or have the same problem??

Answer:cant access anything in control panel

XP or Vista?

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whenever I try to access my control panel either via .. my computer or start/settings . The pc will freeze and I will either get the explorer.exe error stating it must shut down or I get the following error msg ....The instructions at 0x7c9106c3 referanced memory at 0x7c9d1296 the memory could not be written click ok to terminate program

Pleaseeeeeeeeeeeeee HELP!!!!!!!!!!!!

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Recently I noticed that I cannot access my control panel directly or access any of the services (in control panel) indirectly. Everything else seems to be okay but if I want to, for example, remove a program through control panel ... I can't access it.

When I click on the desktop short cut (control panel) , a window opens but nothing appears in it then it simply closes ... No explanation or reason given. The same thing happens when try to open it with the run command.

I tried starting my computer in safe mode and I could access control panel but there were only 8 or 10 items available but that;s probably normal(?). Because I could access it in safe mode, I assumed there is something loading (or maybe not loading) at start up that is causing the problem.
I'm hoping that this log may identify the problem:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:17:00 AM, on 10/01/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\ASUS\AASP\1.00.25\aaCenter.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\microsoft office\Office12\GrooveMonitor.exe
C:\Program Files\Logitech\SetPoint\LBTWiz.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\ASUS Xonar DX Audio\... Read more

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Hi, I am fixing a slow computer for a friend. It was full of viruses, spyware, malware etc. I have ran Avast AV, Spybot and Ad-Aware and have also removed VirusProtectionPro. However the Control Panel still cannot be accessed by any user, including admin. It is not listed in the start menu and the error message received when trying to change desktop settings or access it via My Computer reads:

"This operation has been cancelled due to restrictions in effect on this computer."

Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 19:34:01, on 19/08/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program F... Read more

Answer:Can't access Control Panel

I know this is pushy, but I need to get this fixed tonight if possible!

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I know this question has been asked before, but I tried everything in those posts and still can't get to the control panel. Tried to run the .cpl files and get the same error "This opertion has been cancelled....Please contact your system administrator." Problem is, I *am* the system administrator.

It is on my husband's office's main computer. It started out when the computer was hijacked. I ran regrun and cleaned off a bunch of stuff, but now, he can't network his computers (this one - the broken one) won't let you set up file sharing so that he can access his management software from the computer in the treatment area. This has just happened - about 3 weeks after I cleaned the system.

Since I have a degree in computers - he thinks I can fix it. I haven't got the slightest idea what to do. I am posting my HiJackThis log in hopes that it may help.

Oh, have also run about:Buster - it finds nothing - but when I close, pops up the error "Run time error ' 339': Component 'comctl32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid."

Warning - I know just enough to be dangerous....

Thanks in advance for any light you can shed on this!
Here is my hiJackThis file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:00:05 PM, on 10/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C... Read more

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Hello all,I went onto a few websites a few nights ago and kept getting the message something like "you must click yes to veiw this website" so i kept clicknig now and closed the window and started again (i must add it wasnt porn it was a msn unofficial upgrade site! :-) ) but from then on i have additional toolbars at the top of my screen while i have to keep selecting and geting rid of everytime i open up a new window, but more worrying i cant get into: My computer, my documents anything such files or folders, when i click on them the who screen seems to refresh and restart again but not fully, i've run norton antivirus and found nothing but this is seriously worrying for me.Can any of you please lend any assistance?Any help would be much appreciated.ThankyouScott

Answer:I cant access My Computer or Control panel!!!

You didn't download MessengerPlus3 by any chance?Try AntiSpyware for a start click here

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This computer is really infected.
No Control Panel, I can't access the ADD/Remove Programs, I cannot update Windows to SP2.

This is the HJT Log. I'll appreciate your help.

Logfile of HijackThis v1.99.1
Scan saved at 9:10:37 PM, on 10/24/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ISM2\ISMPack7.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\Java\jre1.5.0_08\bin\bak\jusched.exe

R1... Read more

Answer:No Control Panel - No access to Computer!!!

Hi and welcome to the Security Forum.

Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers.

Since it has been a few days since you first posted, please follow these instructions if you still need assistance.

Download Deckard's System Scanner (DSS) to your Desktop . Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - minimised > extra.txt and maximised > main.txt.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.

To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

I will monitor this thread for your reply.

Thank you for your patience.

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o by the way here is my HJT log

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{48FF6194-6D73-4945-999F-4593DAE39B87}: NameServer = Read more

Answer:Halp cant access control panel

Umm Could someone close this. thread i fixed it!
i found a post with the info i needed and now i can use mah control panel! w00t Thx to all who helped!

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Here is a bizarre Windows problem:

Whenever I click on Control Panel, the system blue screens. I can click on other programs from Start (such as Word or Outlook) and they run fine. As soon as I try to open Control Panel, wham!

I logged into Administrator and everything works fine. Hmm, I thought, I wonder what would happen if I create a new user account? So, I did and everything works fine. If I go back to that other username and try to use Control Panel -- blue screen.

BTW -- all the accounts have admin rights

I have no idea how to even go about finding this problem or a fix. Anyone have some suggestions?


Answer:XP Crashes when I access control panel

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I cannot access my site or site control panel, but can access other sites. Get Cannot Find Server DNS Error. I've run all the anti-virus/spyware and checked browser settings, reboot, etc. Here's my logfile. Any suggestions. Thanks so much.
Logfile of HijackThis v1.98.2
Scan saved at 12:20:37 PM, on 9/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apntex.exe

R0 - HKLM\Software\Microsoft\Inte... Read more

Answer:Cannot access my site or control panel.

Hi and welcome to TSF

Run an online scan at Trend Micro or RAV Antivirus.
Please select the ?autoclean? option when using Trend Micro.

Please post a fresh Hijack This log so that we can check if your system is clean.

I do not subscribe to threads so please PM me the link when you have posted your new log. Please do not post your log in the PM, only the link

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My control panel does not allow me to access the "Region" option. Clicking on it pretty much does nothing while other functions within the control panel still works as intended
I did a bit of a dig around through google and it seems like there are quite a few bit of people who also share this same problem... and there is no solution available for them as well
I have tried to do a sfc check and it did nothing. The only option for me seems to be reinstalling windows... which would be a bit of a drastic fix
Anyone here may have any insight on this issue?
(I am using 8.1 btw)

Answer:Control panel - Can't access region

See if you can access it through the command console.
In the search box type CMD > Right click  > Run as Administrator
At the prompt type

control intl.cpl <enter>

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I recently a message balloon window stating to download spyware killer on on bottom. It came on every 10 seconds. I had this b4 and it was malware. I ran smitfraud and got rid of balloon but now I cant bring up task manager and my control panel icon on programs disappeared. I get please see system manager. Thats me . Using xp sp2.. Now my avast virus won't activate. pleas help with suggestions . Thanx

Answer:No Taskmanager Or Access To Control Panel?

You can... a. Run sfc /scannow and it will restore/replace any damaged/missing system files. b. Run chkdsk /r in case it is only a problem with scrambled files or minor hard drive irregularities. c. Do a repair install of XP (which may or may not correct whatever is wrong).Before doing any of these, you should do a thorough check of your system for malware (using AV program and at least one reliable program for adware/spyware, etc.).Are these the only known problems with your system?You might also take a look in Event Viewer, focusing on errors which call for attention from user/owner.What is the Event Viewer, and Should I Care - Ask Leo! - Louis

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Hello All,

This one is driving me nuts. I'm receiving the following error message in all situations listed below. Windows XP Home on HP system.

This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.

(1) When trying to open Microsoft Office apps from start menu or shortcut's. (mind you I'm able open previously created office doc's that are currently stored in "My Documents" with no problem)
(2) When trying to open 90% of options listed in the Control Panel eg: Users, System, Folder Options, Add/Rem Programs, so on and so on. (classic view)
(3) Trying to Install either Spybot S&D and Lavasoft Addware (running the .exe)
(4) I even tried "RC" on "My Computer" and received this error.
-- I'm positive I'm going to find more examples, but I'm walking away from the computer for awhile and giving my brain a rest.
From the bits and pieces I've read so far, I'm guessing this is a registry problem. Thanks in advance to anyone who can shed light on this problem.

Happy Troubleshooting !

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I can't access the DISPLAY icon from my 'Control Panel'. I get the following message:"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator"I have verified that the user I'm using has 'Administrator rights. What else can I check?

Answer:Access to Control Panel/Display

Are you using Spybot S&D?

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First off, thank you so much for providing this help. You're awesome.

I'm another one of those who's having problems with the inability to access any administrative functions. I'm running Windows XP. Can't access Control Panel, Add or Remove Programs, etc., getting the message that "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." It's a standalone home PC. I'm also getting a popup every 10 seconds or so claiming to be from Symantec, saying "Scanning message 1 of 1". I didn't even realize I had Symantec on my system. I was able to disable an option to scan every 20 seconds, but it started right back up again. VERY annoying. This is the third (assumed) virus I've gotten (and I'm careful!), but it's the first one I haven't been able to get rid of myself without having to post for help.

I downloaded Highjack This as suggested in some of the other threads, and here is the log file I got:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:18:02 PM, on 10/11/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WIN... Read more

Answer:Yet another plea for help for no access to Control Panel with HJT log

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I think I have a virus, a trojan, when i start windows sp2 I get an error messageC:\windows system 32\properexe windows cannot find.Disregard that and carry on as normal but then find my homepage has been hijacked.Try to delete a programme or add something, then I get This op has been cancelled due to restrictions in effect contact administrator, I am the Administrator !Done a full scan with my Panda and its catching about 20 connection attempts and hacking tools an hour and the odd virus.I think I got this virus initially when i re installed Panda a week ago, I always seem to get error messages just before my panda subscription runs out which causes me grief, needless to say the rest of the time I have not had any problems with Panda and I have been using it for the last 5 years with no problems.It it still safe to use my computer in this state.Any suggestions, i`ve done a HIGHJACK this report.Any suggestions would be greatThanks

Answer:No control Panel Resctricted access,

Post your HJT log on this forum click here they are the HJT experts. Read the posting rules first.

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Hey guys I have been trying to get this virus or whatever off my computer.

For some reason I can't access System in the control panel or right click on My Computer and goto properties. I'm using NOD32 Virus Protection and the virus definitions are all up to date and I did a scan and it did find viruses, but it deleted them all successfully. I then rebooted my system. I also ran Spybot Search and Destroy and Ad-Aware and deleted some spyware. I also ran CCLeaner. I am out of ideas...does anyone have any ideas? Thanks.

Answer:Cannot access System in the Control Panel?

u can try to:

a. Disable System Restore first and then restart the scanning process. Any virus found, u can remove them from your machine. Reboot and go to online website like Trend Micro Housecall and rescan again. Once confirm no more viruses, enable System Restore and check if the icon is now available.

b. If the above does not help, I am afraid u may need to reformat your machine

Hope the above helps.

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I have a radeon 9800 pro. The problem is, i cant access the control panel for the card, the display settings. When i right click on the desktop and hit properties, then go to advanced, i dont see any of the tabs i normally due to adjust the card.
Overlay, Displays, etc, all those tabs are missing. i just have the basic windows tabs - monitor, driver, etc.
I'm not sure how this started but i first noticed it after a fresh install of windows xp pro. It would appear that the drivers arent installed, but they are.
When i try to use the catalyst control center, it freezes on the opening splash screen.
I tried installing the complete driver package, and i also tried installing the driver, catalyst control center, and wdm drivers separatly with no luck.

I did a complete uninstall/reinstall of the drivers also. I am using the latest catalyst 5.13 drivers. I also tried the 5.12 drivers but they didnt work either. I tried physically removing and reininserting the card from the mobo, then reinstalling, no luck.
2 gb Corsair Value Select PC3200 Ram
320 gb external Western Digital
160 gb internal Western Digital SATA
ATI TV Wonder Elite
Intel 875PBZ Mobo
Radeon 9800 Pro Video Card
Soundblaster Audigy Platinum EX Soundcard
Chaintech AV-710 Soundcard

Answer:ati 9800 pro-cant access control panel?

The newer versions of ATI's Catalyst Control Panel require Microsoft .NET framework to be installed. You can download version 1.1 and version 2.0 off of Windows Update website. Check that and see if it helps (you may have to reinstall the ATI software after that, but I am not positive).

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Can anyone please help me. After removing a virus, using avg,and spyware,using aol software, when I boot my pc, I have no icons or start menu on my desktop. I can only run progs through task manager. I also have no access to control panel.

Answer:[SOLVED] No access to control panel.

What does it say when you try to get into your control panel?

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I had an issue in the Beta vertsion where any user who was not the "administrator account" lost access to control panel or any enhanced rights application, such as mail setup. The issue still happens on a clean install with no connection to the internet. It is still happening on build 7100.
if I create a brand new standard user then things work fine for a few minutes but then they break. The symptoms are if I click on control panel, there is no error, no prompt for the admin password but control panel never launches.

any ideas anyone?

Answer:Losing Access to Control Panel

Welcome to SF. there ar a bunch of friendly, smart folks here so dont hesitate to ask
Was it a Clean install, not upgrade? When std user tries to goto cpanel start>cpanel what happens? does it not let you go there, display a uac prohibition, or give you a dialog box/ error?


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I used to be able to access the Nvidia Control Panel, and I don't know what changed that made it so that I can't access the Nvidia Control Panel.
I did a system restore to an older point, but the problem still persists.
When I try to access the Nvidia control Panel, It says something about not recognizing the Nvidia graphics card on my computer.
Here is a Speccy link because I do not want to list every spec of my laptop.
I run Windows 8 64 bit and use a Intel Graphics card as well as the Nvidia GTX 760m
It seems that the computer does not recognize the Nvidia card.
I did a driver update from the Asus website, because my computer is ASUS n56jr laptop.  My games work now, but I still can't access the Nvidia control panel.  Rather than having a popup message, I double click on Nvidia control panel under Hardware and Sound in control panel, and nothing happens.
As I said before, this problem hasn't happened before.

Answer:I can't access Nvidia Control Panel

Are you using the latest version of the Nvidia drivers? I just updated my system less than two weeks ago.
Keep us posted

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ok so i installed windows 7 x64 and a few other programs (directory opus, steam, firefox, magic iso, office 07, magic disc, utorrent, media monkey, google chrome) now when i click on control panel from the start menu it wont open. shows a little twirl like it tried to find target but than nothing.... same thing when i right click on my computer and go to properties.... now if i go into my computer and click on control panel up at the top it goes in to there but if i click on system properties from my computer same thing.... nothing.....i tried a system restore to a few days ago and it said it cant restore, did the same thing to 4 different restore points but. im at a loss.... if i go into control panel via my computer than right click on system and go to open in new window it will open up system prop but thats the only way.... is there something wrong with my targets? anyone else have this problem?

After uninstalling directory opus this issue has been resolved

Answer:cant access Sys prop or Control panel

Hi djstrum, welcome to the forums.

The only viable option I can suggest is to run a Repair Install to see if that helps (it won't uninstall your other apps).

If that fails you may need to re-install but then try accessing 'Control Panel' & 'System Properties' then after each application install, try again. It could be a piece of software thay is causing the issue.

Hope this helps


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I would so appreciate help with this stuff!:
some of the messages I am getting:

When I go to control panel, it has been completly removed from my start up list and when I go to Run: Control Panel, I get this message:

"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."
Then I get random notification:

Warning: Potential Spyware Operation Your computer is making unauthorized copies of your system and intenet files. Fun full scan now to provent any unauthorised access to your files! Click yes to download spyware remover.....

please not that unauthorized is spelled incorrectly in the notification

If I follow the sequence I get:

Notice: If your computer is infected, you could suffer data loss, erratic PC behavior , PC freezes and crashes. Detect and remove viruses before they activate themselves on your PC to prevent all these problems. Do you want to install AVSystem Care to scan your PC for malware now? (Recommended)

When I fo to install AVSystem Care I get:
Security warning does not have valid digital signature


AVSystem Care - security System Blocked

in addition, I can't get my Norton Scan to complete.......It doesn't even scan one program.

So the bottom line is that I can't use Control Panel....and Norton can't scan and I don't know what this AVSystem is and the pop up warnings are interfering with the functionality of my computer. Help!!! ... Read more

Answer:control panel gone and not access to my computer

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When i boot up my laptop, i can access the control panel and my computer perfectly fine, its after a while that when i click on it again, it wont do anything, even after waiting for a bit it still does not show up, is there anything that can be done, maybe spyware is causing it, or is a OS restore the key ?

Answer:Cant access my computer or control panel after a while

if you feel it's spyware run your spyware and virus scans. Scan the registry and such as well. Use the repair feature on your OS CD.

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hi, i only have one user account on my laptop that is, i assume the administrator one. am i able to restrict access to the control panel within it? i realise could probably set up antoher user account without administrator privileges but it's not really what i want. the problem is i have a flatmate who uses my laptop as well as their other half, who seems to have a penchant for messing about in control panel. i could ask them not to but i don't trust that they wouldn't, and i don't want to give them a user account because they're likely to think it gives them licence to download all kinds of junk, since it's their account!

Answer:can you restrict access to control panel?

Put a BIOS password on the computer so that they cannot use here You can then chin them for using your equipment without your permission. They need to know about respecting personal possessions.G

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I press the Start Button then click on control panel. Then i Believe windows explorer restarts itself. Does anyone know the cause of this?

Answer:Unable To Access Control Panel

Are you logged in with admin rights? Have you ever been able to get to the control panel? Is this a work computer? If so, the control panel may be blocked from user access.

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I have got a problem with my HP dv2130 running Vista.

I can't access My computer and control panel. When I click on an item (related to my computer/my files) on the Desktop nothing happens. I can however enter my Word and Excel files from Word and Excel, using the ordinary "Open"-command.
When trying to enter Control Panel I get this error: "This error is not an associated program for the execution of this action.
Create a connection to Control Panel for estimation of the association."
My HP is running on a different language than English so the error text is translated using google translater. I get this error also when writing "control.exe".

I'm running Norman Antivirus; and after an update of this program I was getting an notification saying a Trojan was found (but could not be removed). This trojan was called TDSSServ.Q. I searched the internet for this name, and this was possible just an error from Norman. I'm not getting this notification any more.

I think I have some kind of a virus or a trojan that keeps me from entering My computer and Control panel. And I the virus must have been getting into my computer from either a MSN link (some awesome pictures) or while my girlfriend was using Limewire.

I have been running Hijackthis (as admin). See below.

Can someone please help me?

Regards Lars:)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:13:44, on 01.05.2009
Platform: Windows Vista SP1 (WinNT... Read more

Answer:Cannot access My Computer, Control Panel

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Whenever i go to control panel, i cannot access any of the folders or icons there. It keeps coming up with an application error 'rundll32.exe' which reads: "The application failed to initialize properly (0xc0000005). click on OK to terminate the application." This message pops up twice whenever i try open something. please help me, what should i do?

Answer:I cannot access things in control panel

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This may need to go under the WindowsXP subforum, but it seems to have started out with adware problems. I had been infected with one of the Cool Web Search variants recently, which kept changing my about:blank homepage. I managed to get rid of that with CWShredder.
Now, however, I can't access any of my Control Panel features. I've run HT and Spybot, but don't see anything suspicious left. I've gone through the Registry manually, but again, nothing that looks out of the ordinary.

Searching the Web for this problem, I only came across similar problems from people running Win98; they were told to reinstall rundll32.exe from their cab-files. However, I'm using XP and that solution doesn't work.

Does anyone have an idea how to solve this?

Answer:Access to Control Panel denied

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my system
amd 64bit dualcore4200
motherboard azus a8n sli deluxe
nvdia 6800xt x2 graphics
600gb hard drive
windows xp2 home.

when clicking on the new nvidia control panel icon from the control panel it will not open .i have had to go to . display,settings,advanced,click on card installed, click control panel user interface,and select classic view.when i first puchased this computer the new nvidia control panel was operative.
does anyone have any ideas on this please.
thanks dogsbody

Answer:cannot access new nvidia control panel

The drivers could have gotten slightly corrupted so it fails to load the Control Panel. A fix for this would to be uninstall the drivers that are installed right now, then go to and download the newest drivers and see if that cures your problem.

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After spending several days trying to set up a crossover cable network between 2 PCs and failing dismally, I've just bought myself a cheap ADSL router from eBay.

It's the D-Link DSL-504. The 2 PCs can see each other and are happily sharing files etc.

But to configure the router to access my net connection (2 mb Pipex) I need to get into the router's control panel. Surely to do this, all I have to do is tap into IE and up it'll pop. But sadly it won't.

Can anyone shed any light?

Answer:Can't access router control panel

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Hello, 2 days ago I noticed that my left-click on my mouse no longer opened folders like it used to. Now, I can not open my control panel. I believe there are some funky monkeys running amok within my system!!!

HiJackThis Scan:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:18:26 AM, on 1/16/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Normal

Running processes:
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Users\HP_Administrator\A... Read more

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I have Windows XP with service pack 3. I have webroot spysweeper and virus protection and regularly run scans. When I try to access items in my control panel, such as add or remove programs, categories in change in appearance and theme, categories in performance and maintainence I get the message: windows can not find 'C:\WINDOWS\system32\rundll32.exe' make sure you typed the name correctly, and then try again. To search for a file, click the START button, and then click search.
Microsoft website says:

To resolve this issue, follow these steps:Put the Windows XP CD ROM disk in the CD ROM drive.
Click Start, and then click Run.
Type expand X:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe in the Open box, where X is the letter of your CD ROM Drive.
Restart the computer.
My problem is that XP came installed on my computer, I do not have the disk. Is there another solution? Please be aware I do not know my way around a computer at all. Thank you!

Answer:I can not access items in my control panel


Go to this page:
Download the CPL File Association fix
Unzip it, run it and allow it to be imported into the registry

Then see if the control panel items work.

If not does the rundll32.exe file exit under c:\windows\system32 ?

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friend's computerno control panel icon in start menuwhen i type in control in the Run command i get a pop up basically saying access deniedif i try and go through DOS i get the same pop updef. a virus or somethingdon't know what to do!!!PLEASE help me out so i can help himany help will be appreciated thank you

Answer:Control Panel Access Denied

Heres your answer me friend..

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I cant get into MyComputer, Control panel, search page etc, i have run norton windoctor and it keeps finding this problem and it says: Invalid activeX/com entries (1 problem) the activeX/com sections of your windows registry contain one or more invalid entries. this can cause documents to open inproperly applications not to run or your computer to crash. I then click repair and it says it has but i then scan it again and it comes up with it again. please help i dont know what to do. its windows xp packard bell

Answer:cant access Control panel, MyComputer Etc

Hi, can you get to Start>All Programs>Accessories>SystemTools>SystemRestoreif you can follow the above, then try a System Restore to an Earlier Time. If you can get that far make sure you choose a date in the calender that is shown in Bold print.Cheers.

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There is a difference between the Metro UI control panel and the control panel we are most accustom to in windows operating systems before Windows 8.

The way to access the 'control panel' is to go to the windows desktop.

Create a short cut to COMPUTER (info on how to do that is below these instructions) so you have an icon on your desktop called Computer shortcut.

Double click COMPUTER, in the menu area at the top of the window you will see OPEN CONTROL PANEL.

Click on this icon, now, to view the entire contents of the control panel, look for an arrow on the upper right area of this window and look for the words "category", click that little arrow and a drop down menu opens, choose small or large icons.

Now all of the control panel options and shortcuts will be viewable and accessible.

Hope this helps those who are lost with that Metro UI menu and not being able to find options such as the administrative tools menu. You will not find it in the Metro UI.

For those who are lost on how to add the COMPUTER icon to your desktop, click the folder called 'Windows Explorer' on your task bar, on the left will be an icon called computer, right click that and choose add shortcut to desktop.

Hope this has helped anyone who has gotten lost finding the correct control panel.


Answer:How to access the Windows 8 control panel.

I did the same thing I did win Windows 7 to add the control panel to the desktop. After clicking the Metro Desktop icon of course.

I right clicked on the desktop and choose change desktop icons at the top left area of the screen and just checked the box to show the control panel. Actually personal preference is I checked them all.

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All of a sudden, I can't access the SYSTEM window under control panel or from anywhere else, and anything within system I cannot access either, when I click on SYSTEM in control panel, nothing happens. Everything else in control panel works as it should. For example, if I click on "Change name of computer" directly from control panel, it also doesn't work, because it would open the SYSTEM window which does not want to open.

This is weird indeed, please help if you can, I really don't want to reformat yet, I got everything working as I want. I tried system restore, accessed that through RUN command (rstrui) but when I try to go to one a week ago, it says I have errors on C and won't go, even tho there are definitely no errors (checked with many programs, including chkdsk /f and sector check at bootup).

Answer:can't access SYSTEM in control panel

Have you tried this?
SFC /SCANNOW Command - System File Checker

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Hi, I am fixing a slow computer for a friend. It was full of viruses, spyware, malware etc. I have done what steps I can from the guide on here and have also removed VirusProtectionPro. However the Control Panel still cannot be accessed by any user, including admin. It is not listed in the start menu and the error message received when trying to change desktop settings or access it via My Computer reads:

"This operation has been cancelled due to restrictions in effect on this computer."

Also, the CPU usage is 100% from boot and once I end the process svchost.exe is goes back to normal.

Here is the HJT log:

Edit by bjgarrick: Unrequested, Inline HJT log removed!
Please note - I cannot connect this computer to the internet

Answer:Can't access control panel and CPU usage at 100%

Welcome to, please follow our standard cleaning procedures:

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy Log - only for Windows XP, 2K, & NT users
AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
Bitdefender Log - from step 6
Panda Scan Log - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat
HijackThis Log
NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

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I have picked up malware or a virus that does not allow me to access Control panel apps I also get this message when I try to open my firefox browser: c:\ProgramFiles\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify.exeIt now asks which program I want to open fire fox with. Can you assist with finding and ridding me of this problem?

Answer:cannot access control panel applets

Run all these online scans & let us know if they find anything.Using ESET's Online ScannerGeneral clean up and Prep (Do prior to any AV scans) can I view the log file from ESET Online Scanner?

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When I try to open any of the programs in the control panel I get a message that says 'access denied'. I run windows 98. help please as I want to uninstall some progams .

Answer:Access denied control panel

click hereclick herefor some suggestions; You most likely have A variant of the CoolWebSearch on your system. Download and run from your desktop CW-Shredder , hit the scan button then the fix button, let it run and fix what it finds. Next you have to replace your version of control.exe, that files is located in your Windows folder (C:\Windows). The file that is there now is a bogus file - delete it if the Shredder hasn't already done it for you. You can get a fresh copy from your Windows CD , restore disk, or cab files. It's in a folder called Win98 for Windows98 or Win9X for Windows ME. For Windows 98 - look for Windows ME, look for You can also download it here: Control.exe for Windows ME Control.exe for Windows 98. If after doing that you still can't get into the control panel, download HiJackThis and run a scan of your system. Check entries 05, 06, and 07, if they exist, have HJT fix them, reboot, see if the system is OK now. HiJackThis-Explained You should also download and run SpyBot to get rid of the rest of the junk on your system, just make sure you update it first. Install SpywareBlaster to prevent problems like this<---this is important! MrC

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How do I access my control panel on my HP iPad also why doesn't my wireless keyboard work with my iPad it's shows it is connected to Bluetooth and paired

Answer:How to access my control panel on my ipad

Hi, iPad is s product from Apple and ONLY Apple has iPad, no other companies can have iPad. What is your machine actually Regards.

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Every time i try to access my control panel,i get a message saying ,Windows Explorer has encountered a problem and needs to close.We are sorry for the inconvenience......Please help.............:(

Answer:Control panel access problem.

Insert the XP disc, and click on RUN and type SFC /SCANNOW....T

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my friend has a virus and i'm trying to help him out
there is no control panel icon in the start menu
going through the Run command to get to the control panel does NOT work
trying to open it through MS-DOS does NOT work
not sure what else to do
please help me out!
any suggestions would help
any programs (preferably free) that get rid of malware/spyware etc.
thank you kindly

Answer:Control Panel Access Denied

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.


DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts

If the following message from DSS appears, please click on "Yes" to allow it to download HijackThis, if you don't already have it.

Allow DSS through your firewall to download HijackThis by clicking "OK"

DSS has installed HijackThis, and placed a shortcut on your desktop. Click "OK" to allow the scan to continue.

When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create ... Read more

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