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After "Windows Update error 80244019; DNS address, How to fix my Windows Update Error"

Question: After "Windows Update error 80244019; DNS address, How to fix my Windows Update Error"

Sorry to everyone.This report is an mistake. The PC which is fixed by Combofix is very well.The new problem PC is another.After all of steps in Thunder's post, WindowsUpdate is fixed.But My Neighborhood still can't work.I try to set another PC's IP as, and myself PC's IP as ping, there is no request sent back.But when I ping my PC from another PC(ping, it's work.I can see my share folder from another PC, but can't see another PC on my PC.I try to reinstall network card driver, but no help.My PC can use PPPoE to connect Internet now.My system is WinXP-SP3How can I FIX this ?Thanx for help....

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Preferred Solution: After "Windows Update error 80244019; DNS address, How to fix my Windows Update Error"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: After "Windows Update error 80244019; DNS address, How to fix my Windows Update Error"

This report is an mistake.Thank you for letting us know. Since this issue seems to be resolved, this thread will now be closed.In case you experience any problems with the computer, please Start a new topic.Happy computing,Orange Blossom

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Sequence of events:

1. I keep getting Error Code 80244019 when I run Windows Update.

2. After trolling the web I found that a Trojan DNS virus modifies DNS entries with addresses that begin with 85.255...
Sure enough, when I ran 'ipconfig /all' in a command tool, I found that I had DNS entries that were and

3. I also found that if I install SuperAntiSpyware and ran it, it would delete and quarantine any Trojan DNS virus. I did that, and the
DNS entries seem to remain unchanged.

4. I also logged into my Linksys router and changed my default password.

DDS log below.

DDS (Version 1.1.0) - NTFSx86
Run by r_madyastha at 13:00:15.47 on Sat 01/03/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_10
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2045.1011 [GMT -5:00]

AV: Bitdefender Antivirus *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k net... Read more

Answer:Windows Update error 80244019; DNS address

Hello 80244019 and welcome to BleepingComputer,1. * Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabUnder Browsing History, click Delete. Click Delete Files, Delete cookies and Delete historyClick Close below.* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu..Click the Clear now button below.. A new window will popup what to clear.Select all and click the Clear button again.Click OK to close the Options window* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.2. Please download ComboFix from one of the locations below, and save it to your Desktop.LinkLinkLinkDouble click the ComboFix icon to run it.If ComboFix askes you to install the Recovery Console, please do so..The Windows Recovery Console will allow you to boot up into a special recovery mode, in case your computer has a problem after an attempted removal of malware. This allows us to help you.Once the Recovery Console is installed, continue with the malware scan.Note: Make sure not to click ComboFix's window while it's running. That may cause it to stall or freeze.Please post the log from ComboFix (can also be found as C... Read more

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Started getting this error after I recently downgraded my internet speed. Not sure if that had anything to do with it but that's when I started getting the error msg. I followed the instructions here -

Windows Update error 80070422, 80244019, or 8DDD0018

- but it did not work. The final step - "13. In the Services window, double-click Software Licensing." - There was no "Software Licensing" service listed.

No viruses.

Any help much appreciated.

Answer:Windows Update Error 80244019

Please temporarily disable your antivirus. This error indicates that there is a problem reaching the update server, this could be due to the antivirus blocking it.

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Hi guys

I'd be grateful for some help please.

I have this Windows Update Error 80244019 since 28th July (the day before Win10 was released!):

The web seems to be lit up by hundreds of other people experiencing the same error and I've spent the last few hours reading all the posts without solution, see here:

It seems that the problem can be solved by upgrading to Win10 but I'm not ready to do that yet.

I can also get Windows Update to run successfully if I uncheck the option to 'Give me updates for other Microsoft products...'but that doesn't help me update Microsoft Office 2013, etc.

Quick summary of what I've tried without success is:

System Restore
Check BITS, Software Protection, and Windows Update services all set to defaults and started
Scan for infection using Kaspersky, MalwareBytes and SuperAntiSpyware
Run the Windows Update diagnostics tool from here:
And worked through the cmd prompt procedure here to reset Windows Update:

The diagnostics tool always finds and fixes these errors but it doesn't resolve the update error code:

It should be noted that I have another computer running Win7x64 Home & Office 2010 and there isn't a similar problem.


Answer:Windows Update Error 80244019

OK, panic over, after two weeks, I've fixed it.

I wish I could tell all the other users who're struggling how I did it, but I'm not exactly sure.

I basically:

Restored and installed the optional updates that I'd hidden because I didn't think I needed them (including the Win10 preparation updates)
Restarted in safe mode and ran the Windows Update diagnostics tool in safe mode
Restarted again in safe mode and ran the repairs tool to Repair Windows Update in safe mode

Hey presto, 22 new updates found, errors gone!

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Hi everyone,
I have been having trouble using windows update on my computer. Basically, everytime I try to update I recieve error code 80244019 that states that there was a problem checking for updates and windows could not search for a new update. I googled the error code and on the windows website it said that the most common case is that a virus has turned off my windows update. I ran both my anti-virus program (Trend Micro) and spybot search and destroy but I still have this error. Please help.

Answer:Windows update error code 80244019
Looks like your system should be checked for malware.

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Hi guys,

no wonder I changed to Mac...

anyway, on dads Vista (Vista Home Premium SP1) computere which i'm using right now, have a problem...

can't install 2 updates, gives me 80244019 error code. I get the code if I search for updates also. I had to reinstall McAfee 2009 because it contained an error it seems to be ok now.

Updates that fail to install are Microsoft .NET Framework 3.5 Service Pack 2 and .NET Framework Family Updtae, Office Live Add-In and Office Geniuine Advantage Notifications.

Any help woul dbe much appreciated.

Answer:Windows Update Error Code 80244019

The error code means that you can't get to the server. Make sure McAfee or your Firewall isn't blocking you. Windows Defender will sometimes block updates too ... not sure why;displaylang=enI really wouldn't worry about these: .NET Framework 3.5 Service Pack 2 and .NET Framework Family Update, but the above link has them.Here's another link for Office:;displaylang=enIf you have Office 2007 installed, have you downloaded SP1 for it?

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I normally set my update settings to check automatic and notify me if any updates. A few weeks had passed and I suddenly realized I hadn't had any updates, so I went in and checked manually. When I click check for updates the status bar moves for about 5-25
seconds and then displays an error. There was a problem checking for updates - Errors Found - Code 80244019. When I did a search for this error code, all of the answers were referring to Vista. I am running Windows 8.1, and this computer has never had Vista
installed. If anyone has any answers I would greatly appreciate it.

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Hi Team,

I have been getting error Code 80244019 for a little over a year and am looking to finally solve the issue so I can auto upgrade to Windows 10.

Followed all of the steps in the Windows Update Posting Instructions thread.

Attached are the screenshots for the error, my most recent SFC Scan, and the CBS zip for my Windows logs.

Thank you kindly in advance for the help!


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What's a WU server ? I'm not a Teckee.
Can I still use my computer OK ?
My name is Joe Garity on Facebook.
Thanks for any help you can give me.

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Hi, I'm using Windows 8 (not 8.1) on an Acer Aspire V3-571 laptop. I get my internet via the phone line with a TP-Link ADSL modem and wifi-router. I use wifi all the time. For a year and a half since I bought this laptop everything has been fine. I keep my computer clean with Windows Defender, Spybot and Malwarebytes Free. I update them almost every day and run full scans once a week. I haven't had a virus for ages.

But now over the last week or so I get Error Code 80244019 if I try to do Windows Update. I've tried switching off the wifi and using a LAN cable from the router to the laptop, but it's just the same.

But here's the odd thing. I've tried switching off the modem entirely, and, instead, using a plug-in USB modem with a mobile phone SIM card inside charged up with an internet account, and Windows Update works! No problem.

So, Windows Update doesn't like my ADSL modem suddenly after one and a half years of being OK, but, it does like my plug-in USB mobile phone system modem!

I've tried resetting the ADSL modem back to its original factory settings and starting again, but it's still no good. I get the same error code.

Can anyone help?



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Hey everyone, this week I have been having problems with Windows Vista. Whenever I try to use Windows Update i get the 80244019 error. Also, whenever i use Yahoo or other search sites, I get redirected to other websites like shopica and findstuff. 2 nights ago I formatted my harddrive, reinstalled Windows Vista, installed AVG, ran the scans, and it found nothing.Today, I ran HiJackThis and it came up with this logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 2:45:53 PM, on 30/05/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files\HP\QuickPlay\QPService.exeC:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files\Motorola\SMSERIAL\sm56hlpr.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Windows\System32\rundll32.exeC:\Program Files\iTunes&... Read more

Answer:Windows Update 80244019 Error and other problems

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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So this morning I opened my Windows Update tab to check that it had checked for Updates that morning. It hadn't. Okay. Check for updates. Get an error. Error Code 80244019. Okay restart Nothing. Nothing. Mess with 'Give me updates for Microsoft products' setting. Still nothing. Mess with 'give me recommended updates the same way as important updates'. Nothing. Run the troubleshooter. Fixed it. Once.

Then I noticed hmm 'its retaining my hidden updates, better check'. Run an update check. Get the error code again. Oh for crying out loud. Run Troubleshooter on Admin. Nothing. Run DISM /Online /Cleanup-Image /RestoreHealth and SFC /Scannow. No corruption in either. Restart BITS. Nothing. Run troubleshooter again. Nothing. Mess with the settings again. Nothing. Run the Automatic Diagnostic thing for BITS and Windows Update from the site. Nothing. Run troubleshooter more times. Nothing. Running a Malware Bytes Anti-Malware scan. Nothing so far.

What the actual hell is going on now?
Granted I haven't rebooted my computer but what the?

For the record normally my 'Give Me Updates for Microsoft Products' setting is unchecked, my 'Give Me Recommended Updates the same way I get Important Updates' setting is checked. Set to automatically check and download updates. I don't wanna update to Windows 10 so, I've been hiding the Telemetry update and the GWX update.

EDIT: It just randomly fixed itself whilst I was checking with a Custom Scan of my whole system with Malware Bytes. Got it to... Read more

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Everytime I try to update I get this code, I looked on these forums and found a way to fix it by going to Regedit and navigating to:


Then selecting dword value:


and change the value to 0.

Then reboot.

However I have two problems:

1. In Regedit when I am following those links after Windows I cannot see a WindowsUpdate link!

2. Less importantly what does he mean by reboot, is he just saying restart?

Answer:Windows Update Error Code 80244019 - Serious Problem

See this post, where the problem is reported as "Solved":

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I know there are tons of messages about how to install or force install W10 but I have a different error and none of the solutions seem to work.
I'm getting error 80244019 in WindowsUupdate every time I try to look for updates. I've tried since yesterday the force command line but it does nothing. I've tried also fixing Windows Update with WUdiagnostic. It "solves" 3 or 4 errors everytime I run it but it doesn't change the 80244019 error.
How do I solve 80244019 error?
I have also tried the MediaCreationTool way but when it's going to start the installation it says that I'm trying to install a different language, not the one that uses my OS so it won't let me upgrade The only way is wiping my files and apps and I don't want that. How do I change the language of the MediaCreationTool?
Thank you
PS. It's crazy how easy was for my other PC to install it and how impossible it is with this one.

Answer:Windows Update Error 80244019 and MediaCreationTool nor working

I have the exact same problem with the mediacreationtoolx64. I live in Denmark and i use english as language on my windows 7 pro. But instead of just checking the language used MS has decided to do some ber secret magic trick that i cannot seem to escape so that it wants to install a danish version of windows 10. This is SO annoying. How can they just assume that you want a danish version just because you live in denmark? There can be a million reasons for using another language and the user should be able to upgrade to the language that they already uses.

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I've registered for Win 10, so I check each day to see if any new updates have arrived.

Today a few times I saw error 80244019 and an update failure.

When you look up the error code you find:

Windows Update error 80070422, 80244019, or 8DDD0018

where it claims:

"If you receive one of these errors while downloading updates, the most common cause is a computer virus that has turned off Windows Update, or another service on your computer that is needed by Windows Update."
which is kind of scary.

However, trying a little later, I see things work and there's nothing new.

I suppose the Windows servers are getting jammed and thrashed around quite thoroughly.

Funny how 'Get Windows 10' may cause MS to have a denial-of-service attack of their own making.

Answer:Recent Windows Update Error Code 80244019 - probably GWX

I have exactly the same problem on my Windows 8.1 Pro x64 and the MS solution provided by MS doesn't work . I've also found some other solution (it actually resets Windows Update) together with automated FixIt file which claims to have corrected the error, but in fact it doesn't.

I've realized that the error appears only when updates for both Windows and other MS programs are enabled. If looking for Windows updates only (to be configured in WU), the error is magically gone and updates are correctly found and installed.

However I do believe this has something to do with Win10 updates, as I have three computers at home and another two propose me to update to Win10 from the Windows Update window, while the one affected (actually my main one ) still shows only the Win10 icon in the tray and the option to update to Win10 is gone from the Windows Update window (for others it's offered as the first-choice update and I need to select "other updates" to see available updates).

I have Windows provided by Dell installed on this machine so maybe it looks for dedicated Win10 update for Dell computers? Has anyone found a solution to this?

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I have been getting these error codes every time i try to update windows
software. I have googled extensively on this problem and followed guides, but
its still giving me error codes. I am NOT using a proxy or anything like
that. This error poped up after I uninstalled kaspersky from my computer I
believe. I am running Vista 32bit SP1 (SP1 because i still havent been able
to update). I have tried using Microsoft's update links, but they are broken
because they just return me to google. Please help someone! I need to get
this fixed before tomorrow because of that new virus.

Answer:Error codes 80244019 (windows Update) and 0x8024402c (windows Defender)

Dude I just had my system crash after doing a windows update. I was trying to update everything before that new virus and now it looks like I have already been hit

I currently have a screen stuck saying

!! 0xc01a001d !! 37362/94537 (\Registry\machine\components\deriveddata...)

Is there anyone that can help?

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So my copy of windows 10 is ready, and i want to update everything else beforehand. but i go into windows update, and when i hit "check for updates" it says checking, then returns an error code 80244019. i already tried running the windows update troubleshooter app from their luck with that. it says fixed, but i still have the same issue.
i'm assuming this is the reason that when i click "lets continue" on the windows 10 update notification, its just says "working on it" for infinity.
i have not tried booting in safe mode yet, because the last time i tried that, something happened and i couldnt log back into windows and ended up having to bring it to the microsoft store and had to have them clean install windows.
any thoughts?

Answer:Anyone have a fix for Windows Update Error Code 80244019 on Windows 8.1?

Hi, you could try going to answers dot microsoft dot com and put in the error code. you need to set windows to only update for windows and not any other microsoft products

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I haven't been able to update windows for about a month now. When I attempt to update, the CPU runs high but nothing else is happening ... ie hard disks at zero. Eventually I have to go into Task Manager to stop Windows Update. Then I'll get an Error Code 80244019. I've tried using the MS Fix It tool. It says it's fixed the issue. But there's no change when I try to update again. Windows Defender is running fine. I've scanned the machine, there's not bugs. It's operating normally otherwise. I've tried another fix suggested on Youtube, going into PC settings and unchecking the bottom box.

It didn't work. I don't have a system restore available that pre-exists the issue. No idea what else to try.
Need advice please.

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Hi every1. Im new to this forum site & stumbled upon it after a lot of futile online research. Anyway, here goes-I have a Dell Inspiron 1520 laptop, Windows Vista home premium-SP1, 32-bit. A week ago my problems began. My Windows Update (as well as Windows Defender) failed to update-giving error Code-80244019. Also I was unable to access any of Microsoft or Anti-Virus web-sites to look for a solution.The problem persisted despite a number of adjustments & scans (Norton 360 v2.0, PC Tools Spyware Doctor, Windows defender, Windows Malicious software Removal Tool- None were able to detect anything) & a alot of online research. At about the same time these horrible Vimax ads started appearing on every page I visited & my Laptop became considerably slower & Firefox became prone to crashing a lot. So after more online research I installed Malwarebytes-Anti Malware. I ran a Full-Scan & it showed me a number of Infections by Trojan DNS Changer & I 'Fixed' the infections using Malwarebytes- It said the prob is fixed, but they kept coming back (I also ran the scan in SAFE MODE but I didnt disable System Restore in any instance) & the problem remained. I also scanned my portable flash drives, but there was no infection there. I havent yet scanned my external HDD, so I dont know whether thats infected.Finally, frustrated , I came upon this site & I am posting my grievances. I am extremely distressed by this, as this is the first time I have failed to... Read more

Answer:Infected with Trojan DNS Changer/Vimax Ads/ERROR 80244019 on Windows Update

Hello drmnys,Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.The current formatting of your log makes it difficult to read. Please open Notepad:On top, click Format >uncheck Word Wrap.Please also leave out the chatspeak. It is neither welcome nor tolerated here.Thanks,tea

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I am running as an administrator on a Windows 7 machine which I have only had for about 3 months now. Despite it being a company laptop and running McAfee, I installed both Avast and MBAM. Recently, it started taking forever to boot.

Last night I tried running Windows Update from my home network, but I received a 80244019 error. I booted to safe mode and ran MBAM, Avast, as well as a Microsoft Safety Scanner. Nothing found.

This morning, in work, I noticed McAfee had picked up ~20 .tmp files in my Avast directory which I deleted from quarantine. I tried running Windows Update again, and this time it worked - nothing needed to be installed.

So the only thing that had changed was my deleting these temporary files (which I don't think did anything) and being on a company network which may have been the cause (DNS?).

I want to ensure I don't have a virus, however, since the 80244019 error states the *probable* cause is a virus.

I've downloaded and run ComboFix and the log is attached.

Is there anything else I should do here?



Answer:Windows7 - Slow Machine and Auto Update Error 80244019

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

Answer:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.

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ASUS Desktop PC CM6850 Series
Windows 7 Home Premium SP1
Core i7
Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick no errors after 8 passes.

Toshiba HDD installed. Ran two different HDD diagnostics test on it and it passed.

No conflicts in device manager.

Now, Windows Update window showing 80070002 error. Based upon instructions, ran System Update Readiness Tool (SURT) but that appears to have not made any resolution. Ran it twice to ensure it ran successfully.

Then, ran the Windows Update Diagnostic.diagcab from and it shows Windows Update error 0x8007370B(2014-09-18-T-06_58_30P) as NOT FIXED. All other items in list shows as FIXED.

SFC /scannow will not run ... displaying the message "windows resource protection could not perform the requested operation". I tried the same in a elevated prompt in normal windows and in safe mode with the same result. No luck running Surface Scan.

Ran chkdsk /r twice also.

Screen captures of both errors and CBS log file attached. Any help is greatly appreciated. In the meantime, I will begin running some antimalware scans just in case.

Thanks for any assistance.

Answer:Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need that data whether or not either CheckSUR or SFC complete.

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My windows 7 pro machine has recently stopped doing updates. The initial error I was getting was 80244019. That was with my DNS pointed at opendns. After pointing my dns at google. I now receive the 8024402C error when trying to update. I have done many troubleshooting steps but cannot seem to nail down why this happened or how to fix it. I have had no sign of infections or other strange behavior. Have ran many scanners but found nothing.
A couple of the troubleshooting steps I've done is to run the microsoft windows update troubleshooter, sfc /scannow, and ran the - windows update repair tool.

Answer:Windows update fails 8024402C and 80244019

Have you tried not using Open or GoogleDNS and instead use your ISP's DNS Servers?

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Try this link:

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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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I am using Windows 7 Professional with Service Pack 1.
Windows Update has lost my update history and hangs when I tell it to check for updates. Windows Update Troubleshooter reports "Windows Update error 0x80070057(2016-07-15-T-12_59_34P) Not Fixed". How can I get Windows Update working again?

Here is a detailed account of the problem:
Earlier today, I ran Windows Update and told it to install 15 important updates. It said it was downloading them, but stalled for 30 minutes at 0% done.
I rebooted my computer and re-ran Windows Update. It reported that there were no pending important updates. I clicked "View update history" and saw that the most recent 15 important updates had failed. I clicked "Check for Updates" and,
when it finished checking, Windows Update continued to report that there were no pending important updates.
At that point, I concluded that something was wrong with Windows Update. In an attempt to fix it, I downloaded and ran the Windows Update Troubleshooter (WindowsUpdateDiagnostic.diagcab). It reported one problem found: "Windows Update error 0x80070057(2016-07-15-T-12_59_34P)
Not Fixed".
After running Windows Update Troubleshooter, I re-ran Windows Update. It reported that my most recent check for updates was "Never", and that updates were installed "Never". When I clicked "View update history" I saw an empty
list. When I clicked "Check for updates", the applicat... Read more

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2939 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 7 Mb
Hard Drives: C: Total - 294453 MB, Free - 198524 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: Lavasoft Ad-Aware, Updated and Enabled

Windows will not allow me to update. when I try to do so this is what it gives me, "An error occurred while checking for new updates on your computer. Errors found. Code 80244019

Answer:Solved: unable to update windows 7 Errors found. Code 80244019

12 more replies
Relevance 91.43%

Tried the following:
1. Update works if I bypass the router, ie. connect the PC directly to modem.
2. It also works from different ISP, through router (at work).
3. Format disk & Reinstall windows 7

From windowsupdate.log:
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <>. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: DownloadFileInternal failed for error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\
2011-12-01 00:03:54:771
968 99c
Misc Microsoft signed: Yes
2011-12-01 00:03:55:863
968 99c
Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <> Bypass List used : <(null)> Auth Schemes used : <>
2011-12-01 00:03:55:863
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for < Read more

Answer:Can't update Windows 7 - Windows Update Client failed to detect with error 0x80072efd

Try to remove the proxy server entry from the WinHTTP proxy configuration for Windows 7:
Click Start, and then type cmd in the Start programs and files box.
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
Type the following command and then press Enter:
netsh winhttp show proxy
Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
To remove the listed proxy setting, type the following command and then press Enter:

netsh winhttp reset proxy
Click Start, click All Programs, click Windows Update, and then try to download and install updates again.Alex Zhaozx
TechNet Community Support

2 more replies
Relevance 91.43%

I'm running Windows 7 Pro on my Dell laptop. This laptop has been in storage and hasn't been turned on in a year. Originally, all I wanted to do was use iTunes. The problem:
It made me update it in order to use it, but I got an error.
I un-installed it and tried downloading a fresh copy and I get the following error:
After some Googling, I read that not having the latest Windows .NET framework might be the problem. Sounded reasonable so I fired up Windows Update but that gave me an error and wouldn't start checking for updates.
I managed to get it to check for updates, but now when it starts the process, I get the following:
I Googled the error code "8007007E" and tried a few things to try and fix it.
I downloaded the windowsupdatediagnostic.diagcab, found on Microsoft's site, here:
I tried resetting the Windows Update reset tool, using "MicrosoftFixit50202", found here:
I download the system readiness tool, found here:
I tried a clean boot.
I tried renaming the Windows Update Softwaredistribution folder.
None of this worked.
I ran the System File Checker tool (SFC.exe) and the results said I had bad files, but I don't know how to fix them. It generated a CBS log, which is too large for me to post (10MB) , so I've uploaded to dropbox,... Read more

Answer:Windows update error.. System File Checker integrity error..iTunes install error

Open the Command Prompt, copy and paste the commands below one at a time followed by pressing Enter after each command.
net stop wuauserv
rmdir /s %windir%\softwaredistribution\wuredir
net start wuauserv

9 more replies
Relevance 90.2%

I just had Windows Update Error 80244019 - "Windows could not search for new updates" whilst doing a manual check for updates.

I ran the troubleshooter WindowsUpdateDiagnostic.diagcab in my admin account but that didn't work. I then ran the troubleshooter in Safe Mode which fixed the problem.

What would cause this problem in the first place?

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Relevance 90.2%

Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+[email protected]

Answer:Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+WindowsUpdate_80072EE2

This error code indicates that you cannot access the Windows Update servers properly. Please refer:
Windows Update error 80072ee2 remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

3 more replies
Relevance 89.38%

I'm running 8.1. I got the prompt that the download for Windows 10 has started. When I click the "View download progress" button in the "Get Windows 10" window, it brings me to the "Windows Update" window where it starts checking for new updates but it always fails with error code: 80244019

Any ideas why?

Answer:Issues upgrading to windows 10 - error code: 80244019

guest102020 said:

I'm running 8.1. I got the prompt that the download for Windows 10 has started. When I click the "View download progress" button in the "Get Windows 10" window, it brings me to the "Windows Update" window where it starts checking for new updates but it always fails with error code: 80244019

Any ideas why?

Hi buddy. I've got no idea why are we getting that message but as I read in this topic you can get rid of it easily

Heres how I overcame the error by going to windows update settings and changing the following.

Important updates----------------------------
Check for updates but let me choose whether to download and install them

Recommended Updates-----------------------
"checked" Give me recommended updates the same way I receive important updates

Microsoft update------------------------------------
"Unchecked" Give me updates for other Microsoft products when I Update windows

Hope this helps others who are having the same issue with,
Error Code 80244019

3 more replies
Relevance 88.97%

I get an error every time when I try to install important updates. I get an error code 80070BC9.  Also ever since I have had my new computer I can never install programs such as itunes,sony vegas, and i cant even install microsoft redistributable packages and it tells me i need it and i cant install dotnet stuff either. And I get error 1935 when installing those kind of programs. PLEASE HELP!!! Here is the update history for one of the updates that failed there are 4 more.Microsoft .NET Framework 3.5 SP1 Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB982526)Installation date: ‎12/‎4/‎2010 9:09 PMInstallation status: FailedError details: Code 80070BC9Update type: ImportantThis update addresses a set of known issues of the Microsoft .NET Framework 3.5 Service Pack 1. After you install this item, you may have to restart your computer.More information: and Support:

Answer:Windows Update Error Windows 7 Error Code 80070BC9 and Installation Errors

Check or see this thread -->

10 more replies
Relevance 88.56%

Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

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Relevance 88.56%

Hi all, I am having a frustrating issue at the moment, where my pc is taking 20 minutes to boot - this is primarily because it keeps trying to install several windows updates, gets to 30% after multiple restarts, then fails, and says "recovering original windows installation" and finally boots up. It then presents a list of failed updates. This is below.
These all see to be for Windows version 1709. Can anyone tell me if my issue is possibly because, acording to my system I have version 1703 - and if so, how do I get it to 1709 so i can install these and move on?
Any advice please? This is driving me nuts. The only thing I have found online is recommendations of a full re-install, which i dont want to do, not with hundreds of Gb of games, and all the setup for HOTAS, Oculus and everything to do again, that will always be last resort for me.

I have tried:
Uninstalling BitDefender and trying again. DISM /Online /Cleanup-Image /RestoreHealth.Using the Windows Upgrade Assistant.Running updates in Safe Mode.

Everything I have tried has the same result. Any help would be appreciated, as a re-install would take me a couple of days to get everything back to where it is now. Other than these updates the system is perfectly stable and runs well.

Answer:Windows update failing - version 1709 Update - no real error message.

1) Find a flash drive that you can format ( > or = 8 GB)
2) Create a bootable Windows 10 iso:
Download Windows 10
3) Uninstall all AV software (always on and manual)
4) Place the computer in clean boot:
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
5) remove nonessential hardware
USB devices
bluetoot devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,
6) ) These should be the only attached devices:
wired mouse
wired keyboard

7) Check the drive to make sure that there is > 25 GB free space
8) Post an image of disk management into the thread:
Disk Management - How to Post a Screenshot of General Tips Tutorials

9) Open administrative command prompt and type or copy and paste:
10) sfc /scannow
11) dism /online /cleanup-image /restorehealth
12) chkdsk /scan
13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

14) Remove all unused SATA devices (only have one drive available during the windows upgrade)
15) Uninstall non-Microsoft disk encryption software
16) Run disk cleanup to clean temporary and system files

17) disconnect wireless ... Read more

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We couldn't install Windows 10
0xC1900101 - 0x40017
We've set you PC back to where it was right before you started installing Windows 10
The installation failed in the SECOND_BOOT phase with an error during BOOT operation
What was tried: Connected straight to ethernet, Turned off wireless and Defender A/V, Removing the D/L files, D/L fresh from ISO file, launched install file, went through approx 50% and PC rebooted - nor stuck on black screen with swirling dots for OVER 4 hours with a brief HD access every couple of seconds.
Rebooted again -- still swirling dots on black screen. Tried again, same results.
Rebooted with F8 to get original Win 10 back.
Turned on "metered connection" option for WLAN to stop this update from happening. But now I cannot get and security updates for this machine.
Please suspend this D/L until fixed. Cannot afford to have no protection!

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Relevance 88.56%

Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

Answer:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...

Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

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Relevance 88.56%


I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


Answer:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so.

I've tried deactivating my firewall; manually installing from the microsoft website; and using the system readiness tool but I keep getting the same error

I've attached log files and I believe some files are corrupt. How can I replace them?
Can anyone please help me out?


Answer:Windows 7 - Update KB976932 and KB982526 update failure- error 800b100

i am facing the same problem even, tried installing manually, readiness tool and fix it, nothing works. So i just turned off windows update,
windows update Code error 800B100
I amrunning 64 bit windows 7 ultimate

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Relevance 88.56%

Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

Answer:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

9 more replies
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I keep getting an error for updating my modem when running windows update. How do I check which modem verison I have? sights with trusted update downloads?


Go to Solution.

Answer:G550 - windows update error - Samsung CDMA Modem won't update

please post back the error message as it is.

9 more replies
Relevance 88.15%

First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the

Hope you can help me, thanks.

Answer:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

9 more replies
Relevance 88.15%

My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

Answer:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

3 more replies
Relevance 88.15%

Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but now!!! now it says that there's Internet explorer 9 update error! Please help, guys, really frustrated that I can't use skype, I really need it for my work. ty.

I've made logs with System Update Readiness Tool as suggested here Windows Update Posting Instructions, but when I try to attach it, it says

Your file of 10.84 MB bytes exceeds the forum's limit of 8.30 MB for this filetype.

What should I do? I've tried to zip CBS and to rar it, but the size is still bigger than allowed. HELP!

Answer:Windows update error 9C48, Internet Explorer update.

I'm thinking my CSB file is bigger than it has to be because I've been running this System Update Readiness Tool couple of times in last few days, maybe I should delete something out of there?

Update: I uploaded it here, sorry if it's against the forum rulse, or something, will do as it must be done if this isn't appropriate. thx

9 more replies
Relevance 87.74%

Hello, can someone please help me with my problems about Windows Update

I have tried to run Windows Update on my computer and received the following error message:
I have also tried Farbar Service Scanner and i got this file
Attachment 294790
Any help and suggestions would be greatly appreciated!

Answer:Help with Windows Update Error: Windows Update Services not running.

i have a similar problem here is my farbar file:
Please Help
Farbar Service Scanner Version: 23-11-2013
Ran by Safe (administrator) on 24-11-2013 at 12:02:44
Running from "C:\Users\Safe\Desktop"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Firewall Disabled Policy:
=========... Read more

9 more replies
Relevance 87.33%

I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed).

Windows update was working fine until maybe June or May of this year.

I have tried a number of hotfixes, several microsoft fixit (automatic normal and aggressive runs), the sfc /scannow in admin CMD mode, and also uninstalled the last ten or so updates. I have also deleted the contents of the /Downloaded Installation Files/ within C:/Windows but that also did not fix the error.

Have also tried disabling my antivirus but that did not change anything, windows update will not self-update at all.

Nothing seems to work. Please help.

Below see a typical update attempt from the log (repeats almost every other day more or less the same.

2012-08-27 13:31:58:097 1088 162c AU ## START ## AU: Search for updates
2012-08-27 13:31:58:097 1088 162c AU #########
2012-08-27 13:31:58:103 1088 162c AU <<## SUBMITTED ## AU: Search for updates [CallId = {DC5A4D0A-1B62-43F8-ABF1-BED8250E87B9}]
2012-08-27 13:31:58:580 1088 13d0 Agent *************
2012-08-27 13:31:58:580 1088 13d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-08-27 13:31:58:580 1088 13d0 Agent *********
2012-08-27 13:31:58:580 1088 13d0 Agent * Online = Yes; Ignore download priority = No
2012-08-27 13:31:58:580 1088 13d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=... Read more

Answer:Windows Update Self-update Fail Error 80073712

agreed. I am facing a similar problem as you. Help

2 more replies
Relevance 87.33%

After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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Relevance 87.33%

Alright, this has been going on for awhile, and now I'm fed up. Every time I want to update windows, it comes up with this error code - 80090305 Every time I try to update windows defender, it comes up with this error code - 0x80090305 I can't update either! I've looked for solutions online -everywhere- nothing works. I checked what the Microsoft website said, but that didn't help either! I really think I should get these updates, and I'm tired of it popping up and telling me that it can't update. The computer is an Acer (I don't know the exact model, I trying to fix my friends computer and I'll be back there tomorrow.) Anyway, help would be amazing. Thank you! p.s I realize this is my first post, but you know I signed up because I really need help! I've tried everything!

Answer:Update error 80090305 - cannot update windows or defender!

Fix SEC_E_SECPKG_NOT_FOUND Error Under 2 Min - Fix PC Error ?
This is what they say is the fix

6 more replies
Relevance 87.33%

Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

Answer:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

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Relevance 87.33%

I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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Relevance 87.33%

When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:
This issue occurs if Windows security .dll files are registered incorrectly.
Download Fix It from KB956702 to fix this problem.

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I am unable to install "Update for Windows 7 for x64-based Systems (KB2761217)" and get "Error Code 8007065E" after the update finishes downloading and attempts to install. See attached for the logs and a screenshot of the error.

Answer:Windows Update Error 8007065E on Update KB2761217

You have some errors in the CheckSUR log which are likely causing your problem - for ease of access, I'll put them here....

Unavailable repair files:
servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~ Read more

9 more replies
Relevance 87.33%


I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer.

Any help is appreciated. Please see attached logs and below code




Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-FYVQB
Windows Product Key Hash: BiGPTnEmebjLKyvsFO9OMYyy/gc=
Windows Product ID: 55041-008-1336017-86675
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3AD4711B-834B-4D8B-A7D1-D1E6DF23B036}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA ... Read more

Answer:Windows Update Issue - Error 80073712 will not update

Hello habeeb786 and welcome to the forums

Could you follow the instructions here please:

Windows Update Posting Instructions


5 more replies
Relevance 87.33%

Windows Update was working fine until earlier this month, when it suddenly started displaying the mentioned error code.

Have tried running the FixIt tool from Microsoft to reset Windows Update components, but it cannot repair the Windows Update error.

Tried running SURT, but it gave a message about not being able to install hotfix.

SFC /SCANNOW cannot run.

Attached screenshots and log folder.

Answer:Windows Update error 8008005 on search and update

Have you tried a start up repair from the install disk?

9 more replies
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Hello. Been having this update issue and already run SURT, Fixit, and SVC to no avail. Even spent some time on a live chat with a microsoft tech to help me out but his tools couldn't help much. So, I've come here to hope for a miracle.

Here are my log files. The attachment manager isn't working at time of posting so I will attempt to upload the full CBS .zip later.

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I have been trying all day to run my windows update. I just got my computer out of the box today. The windows update says that the update process can not be done until the "update to Windows Update" is installed. I have tried to install it and I keep getting the error code 80070643. I went to the "help" area. I said to go to services and restart the office source engine to automatic (delayed start). It did not work.

I have searched and there is said to set the ose to manual. I tried that too! Nothing is working.

I even tried to manually install the windows update from the microsoft website and it gave me the same error code.

Several places I find online keeps saying something about office 2003, but I have 2007.

Any ideas?

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When I try to update windows update, it gives an error report as "error found, code 80070003".
I have Windows 7  Home premium operating system.

Answer:Cannot update Windows update. (Error 80070003)

To troubleshoot the issue, please try the suggestions from the link below:
Windows Update error 80070003

4 more replies
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I have run across this error now 2 times. In the first instance the computer was run through with a fine toothed comb and all malware removed. In the second case we have not done the malware removal. For this post, I would like to deal with the first computer as the second guy is still working the steps the other I tried (unsuccessfully) on the first. The following has been done:
Scanned and cleaned of malware
Tried the steps here.
Tried the steps here.
Tried this, and this,.
Reset the Windows firewall. Uninstalled and re-installed the Windows firewall. Nothing has worked. Does anyone have any other suggestions we can try?

Answer:Windows Update error 80072EFD, cannot update

The Windows Update error code 0x80072EFD; Error String ERROR_INTERNET_CANNOT_CONNECT occurs when the attempt to connect to the server fails.
You appear to have tried quite a few troubleshooting steps, including the Fix It tool. Nevertheless, see if something at Cannot Update Windows using Windows Update and at Windows Vista Updates Fail To Install help you.

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This update is causing problems.
2017-11 Cumulative Update for Windows 10 Version 1709 for amd64-based Systems (KB4048955)

I restart and then after it boots up I get this message:

We could not complete the updates. Undoing changes
How do I block this certain update please?. Thank you.

Answer:Windows update error.How do I block this update????

Have a look in the tutorial section to reset the windows update settings. worth trying i reckon

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I was given an HP Compaq Presario C500 that was headed for the garbage because it would not connect to the internet. After running several scans ESET online scanner came up clean. Installed Microsoft Security Essentials and installed SP1, and can't get it to install SP2. I keep getting error code 80070017 / Windows Update encountered an unknown error.

I would prefer to reformat but Recovery Manager restarts back into Windows and I have no disks.

Can provide a long list of what has been done if needed including WU Modules (Normal Mode) and WU Components fixes. Permissions point in every which way but the correct way!

Any help would be much appreciated!

Free space is presently @ 42.3 GB of 68.9 GB on C: Drive (started out with 7.3 GB's free space! )
and 4.91 GB free of 5.53 GB on Presario_RP (D)

Specs as follows:
Vista Home Basic
Intel (R) Celeron (R) MCPU
[email protected] 1.60GHz 1.60 GHz
512 MB RAM
32-bit OS
Denied access to the CBS folder itself though can access CheckSUR.log which I am including along with sfcdetails.

Checking System Update Readiness.
Binary Version 6.0.6001.22375
Package Version 5.0
2010-10-04 19:57

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.

Checking component store
Seconds executed: 2478
No errors detected
Checking System Update Readiness.
Binary Version 6.0.6002.224... Read more

Answer:Error code 80070017 / Windows Update encountered an unknown error

Checking Component Store
(f) CSI ReadFile Failed 0x00000017 winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990\wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990
(f) CSI Payload File Corrupt 0x00000000 wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990

You have corrupted C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f699
folder thus this issue with updates ,I'm not fully sure it's only issue with wcp.dll or with full folder.For precaution I recommend replace all files in this folder.

How to fix:

1.First prepare special recovery disk Create a Recovery Disc
and make sure boot order in your BIOS is CD-ROM,C,A
(if you don't know how to to do that then check your computer manual)

2.Download attached to post file -in zip file is packed Packs folder -you have to unpack it and place directly on C: exactly as I show below:

Click this bar to view the full image.
3.Boot burned special recovery disk (if you don't have Vista DVD instead use special recovery disk )
Choose language>>Repair Computer>>WinRE>>command prompt

and type:

robocopy C:\Packs C:\ /E /IS

press ENTER

del C:\Windows\Logs\CBS\*.*

press ENTER

4.Back to your system and run Readiness Tool again.
5.Try install SP2 from Microsoft Dow... Read more

49 more replies
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Hiya, this problem started when I encountered "generic host process for win32 services has encountered a problem and needs to close". I figured I could have a virus or something, so I rebooted to run some scans in safe mode. Problem is, when I attempted to go into safe mode, it flashed the blue screen and reset.
Also this happens when I try and disable auto reset on BSOD ( so I just don't change it)
"-System control panel applet- if the page file on volume C: has an initial size of less then 0 megabytes, then the system may not be able to create a debugging information file if a STOP error occurs. Continue anyways?"

After the reset, I was given 2 options I haven't seen before:
"Windows XP professional" -> everything starts normally
"Windows (default)" -> gives me a "hal.dll is corrupted" error

I did my scans on normal windows (since safemode is giving me BSOD) and I didn't find any viruses/mal/spyware.
I used these for scanning: Microsoft security essentials, malwarebytes, and spybot.

After some google searches, I tried to update windows via ***www.\/\/ but recieved an error message like I didn't have the internet. I read somewhere to add it to the "trusted websites" and I did, but didn't change anything.
Also from the searches, I was redirected a few times, so I think I have the google redirect virus.
*** Whenever I have this url spelt correctly, I recieve a &... Read more

Answer:generic host error|windows update error|safemode BSOD

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I have been having problems installing 8 updates since early May 2012. I am getting the error code in the title line.

The updates are:

[LIST][*]Security Update for Microsoft Office 2007 suites (KB2596672)[*]Security Update for Microsoft Office 2007 suites (KB2596792)[*]Security Update for Microsoft Office 2007 suites (KB2596880)[*]Security Update for Microsoft Office 2007 suites (KB2597162)[*]Security Update for Microsoft Office 2007 suites (KB2597969)[*]Security Update for Microsoft Office Excel 2007 (KB2597161)[*]Security Update for Microsoft Office Word 2007 (KB2596917)[*]Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267)

I have run FixIt, but to no avail. I have also turned off services and rebooted and ran Windows Update and still got this error.

Do I need to just skip these updates, or somehow troubleshoot this and fix it. If I need to fix it, I need help.

Regards, and thanks.

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I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

Answer:Error Code 80070643, Windows 7 Update error, can't install updates.

Waiting for a day no one seems to be replying.

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I haven't been able to do Windows Update in over a year due to error code 80004002. I have tried to re-register the .dll files associated with Windows Update as many sources have suggested to do as a fix... but it hasn't worked for me. I just tried installing SP1 to fix this problem... but I get Internal Error 0x800703F0. One of the suggestions/fixes to this Internal Error is to check Windows Update to see if you are offered SP1 by windows update... but that's the thing... I can't update AT ALL... every time I try to check for updates it gives me error code 80004002. I don't know what to do, this has been driving me absolutely insane ever since this problem showed its ugly face.

If anyone knows how to fix this PLEASE let me know. I will worship whomever can get around this BS. :C

EDIT: Also - I'm running Vista Ultimate 32-bit, and yes it's a legit copy.

Answer:[VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0

You install is gone south. You will have to backup and do a fresh install.

Almost all of the suggestions i am seeing say the same thing you said you tried. There is this solution that has about 5 or 6 different .dll's to re-register have you done all of them?

Re: Windows Vista error code 80004002 - TechNet Forums

From a couple of other sites they have returned results of RAM or CPU overheating. So have your run Memtest86 to test your RAM? There is a suggestion to try this app out as well:

Download Dial-a-fix - Dial-a-fix is a collection of known fixes which addresses issues with Windows Update, Microsoft Installer, and more - Softpedia

That might help you. There is also this solution that i have found:

Go to Start, run, type services.msc <hit enter>
Make sure that COM+ Event System is set to Automatic and is started, and COM+ System Application is set to Manual, and isn't started.
Then - download and install the update from here manually: When you use Automatic Updates to scan for updates or to apply updates to applications that use Windows Installer, you experience issues that involve the Svchost.exe process (WindowsUpdate Agent)
You will probably have to run the above software with the /wuforce switch.
Change to the directory that the update resides in (after you have downloaded it) from a command prompt - and type:
WindowsUpdateAgent30-x86.exe /wuforce <hit enter>
That might help. That is about all i can find right now. Ho... Read more

9 more replies
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Hi, about two months ago my computer started doing some weird stuff where multiple programs didn't work.

Some programs, such as notepad, give an error of C:\Windows\systems32\WINSPOOL.DRV is either not designed to run on Windows or it contains an error. I have no idea what is causing this, and found out when looking at its permissions, all were switched to a TrustedInstaller, while I had only read/execute perms.

Also, when I tried to restore my computer to an earlier version, all of my restore points were gone. When I tried to backup my files, an error came up stating, "Server execution failed (0x80080005)".

Lastly, I am unable to set my computer to update windows. When I go to the action center and click Install Updates Automatically, the window closes and nothing changes.

My current OS is Windows 7 (which was upgraded from Windows Vista), and it is an HP laptop. Also, any automatic updates HP software usually installs, doesn't seem to be working.

I have no idea why all of this is happening, and I greatly appreciate any help.

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Hi All

Some of our client machine(Windows7) is not taking update from WSUS server. When we verified the WindowsUpdate logs, we could see that WU client version is changed to 7.6.7600.256 from 7.5.7601.17514.Our WSUS server is running with version WSUS 3.0 SP1 on windows 2003 server. So we suspect this may be the reason windows 7 machines is getting the error message 'Windows Update Client failed to detect with error 0x800b0001' when it try to get the update from WSUS server.

So please suggest any steps to change the WU client version on windows 7 back to 7.5.7601.17514

Please find the attached log file.

Answer:Getting the error Windows Update Client failed to detect with error 0x800b0001

Hi this is about your error Error code when you try to use Windows Update or Microsoft Update to install updates: "0x800B0001"

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I have been getting error 0x8007001f whenever I attempted to install the windows 10 anniversary update. I went through most post suggestions for fixing this error. What I found I have not seen posted before.
I have one of those Dells (XPS 8900) similar to Alienware which has the system on a SSD and a second conventional HHD for data.
This configuration, if unchanged, still places user data (such as Documents) on the smaller SSD. In order to have all user data put on the larger HHD I defined a soft symbolic link from the SSD to the HHD for the Users directory. This worked great until my computer attempted to install the anniversary update of windows 10. I kept getting the 0x800701f error no matter what I tried. That is, until I restored the original Users directory on the SSD. After that the update went through just fine.
After the update I relinked the Users directory and everything came up as before but with the windows update installed.
If you have linked the users directory as I did just unlink (see below) and the update should go through.
The mklink command is used to define the symbolic link. It should be run from an administrator command prompt.
(mklink /d Users D:\Users)
Rename the original Users directory on C: before defining the link. If you did not then you will have to copy the Users directory from D: to C: after deleting the link, then delete and relink after the windows update.
To delete the link just do an "rmdir Users" from administrat... Read more

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Relevance 85.69%

I have a Sitefinity 7.0 project I am developing that has been working fine until a few weeks ago. After a round of Windows updates I would get a 500 error everytime I tried to access the Dashboard or any other backend page. The login worked, but the desired
page always failed, whether running in VS2013 or published and run from IIS 7. The production site hosted on WS2008R2 remained trouble free, but the issues affects development on my Windows 8.1 box.

I confirmed the error was caused by Security Update for Microsoft .NET Framework 4.5.1 and 4.5.2 on Windows 8.1 and Windows Server 2012 R2 x64-based Systems (KB3098779). Removing the update resolved the issue. Once a week, every week since, the update is
reinstalled automatically without me being able to stop it. The error reappears every time this update is automatically reinstalled.

Log file details:
Message: HandlingInstanceID: 90fbe7e3-4606-4131-bbec-cfc0d6c34060
An exception of type 'System.Web.HttpCompileException' occurred and was caught.
11/18/2015 12:36:19
Type : System.Web.HttpCompileException, System.Web, Version=, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Message : External component has thrown an exception.
Source : System.Web
Help link :
Results : System.CodeDom.Compiler.CompilerResults
SourceCode :
WebEventCode : 0
ErrorCode : -2147467259
Data : System.Collections.ListDictionaryInternal
TargetSi... Read more

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How can I resolve this common problem I have... unknown error during install of Windows Service Pack SP1 update ? I had to restore my older notebook to factory status and now this important update won't complete the install due to this error code. I also
can't update Internet Explorer browser from version 8. Can somebodey help me with these issues?

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Relevance 85.28%

When i try to install my windows update, i always get both error code 800F0900 and 800B0100. i tried installing the updates manually, used MS Fix it and the system update readiness tool. I use sfc /scannow and it says "No integrity violations found". Still error. Can anyone help? I have uploaded my CBS zipfile to googledrive CBS.rar - Google Drive. (Since datahost is not working.) and attached the sfc text file overhere.

I have tried Windows Update Troubleshooter then tried windows update again and a new error Code 80246007 appear.
Hope you guys can help me solve it.

This is my Farbar scan.

Farbar Service Scanner Version: 26-07-2015
Ran by Finance Server (administrator) on 19-09-2015 at 17:00:41
Running from "C:\Users\Finance Server\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.

Windows Firewall:

Firewall Disabled Policy:

System Restore:

System Restore Policy:

Action Center:

Windows Update:

Windows Autoupdate Disabled Policy:

Windows Defender:
WinDefe... Read more

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I have a lenovo yoga 500 with windows 10 64 bit . The system was getting very slow and the update was not hapening and always comes with the error code 0880073712.
Tried to restore , rest and even tried to install OS again . still its like that. Pls let me know how to come out of this issue .

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Relevance 85.28%

When i try to install my windows update, i always get both error code  800F0900 and 800B0100. i tried installing the updates manually, used MS Fix it and the system update readiness tool. I use sfc /scannow and it says  "No integrity violations found". Still error. Can anyone help? I have uploaded my CBS zipfile to googledrive datahost is not working.)  and attached the sfc text file overhere.
Hope you guys can help me solve it
This is my Farbar scan.
Farbar Service Scanner Version: 26-07-2015
Ran by Finance Server (administrator) on 19-09-2015 at 17:00:41
Running from "C:\Users\Finance Server\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
Internet Services:
Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
Firewall Disabled Policy: 
System Restore:
System Restore Policy: 
Action Center:
Windows Update:
Windows Autoupdate Disabled Policy: 
Windows Defender:
WinDefend Service is not running. Checking... Read more

Answer:Error code 800F0900 and 800B0100 windows update error

Please download and run the Windows Update Troubleshooter.
Clicking on the link above will start the download automatically.
Please post the results in your topic.  Do not use a host website to post this.  If the information needs to be downloaded I will not do this.  I will not download anything to my computer unless I know exactly what it contains.

5 more replies
Relevance 85.28%

Hello guys,
I have tried everything I found online and failed. I don't wanna do a clean install. I have attached the CheckSur.log. Please help.

Answer:Windows update error 80070002 and System restore error (Both)

I was getting that same error - and saying "cannot search for updates".

I tried the Fixit tool and command prompts - suggested by Microsoft - nothing worked.

I finally called Microsoft - 1 - 800 - Microsoft and they did a remote on my comp and the problem is solved, at least for now.

There is no charge for this service.

As for System Restore, make sure you have set a Restore Point.
Go to Start and type system restore.
Go to " Create a restore point".

See if your C drive says "on" and if not click Configure.

9 more replies
Relevance 85.28%

Hello all,
I have an issue with my WIndows Updates, I am getting error code 0x80040154 and all the sites I checked did not help.

Here is my Windows Update log:
Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: 117cab2d-82b1-4b5a-a08c-4d62dbee7782""
CoCreateInstance Failed: hr = 0x80040154
Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154

Checked in the Registry and here is what is listed

I have tried everything to get it to the correct location without any luck.

SFC / DISM / ResetWUEeng / WinFixit / and the list goes on.

I also deleted it and broke my computer and could not restore it. Had to start all over again and still received the same error message.

Does anybody have any suggestions. Thanks.

Answer:Registry Error - Windows Update - Error Code 0x80040154

Welcome to the forum kaltland.
Link below is for Windows 10 Update Troubleshooter...

After the troubleshooter finishes, try running Windows Update again and install any available updates.

58 more replies
Relevance 85.28%

Hello!  I haven't used my desktop in forever (about 4yrs) and finally decided to hook it up to my tv.  After a little bit of funds and assistance, I finally got it working. one time I had itunes downloaded.  Now I can't find it in Programs.  I can find a couple of files titled "itunes music" and  "itunes music library" in one of the users on this comp but when trying to open these files I receive these errors:
"itunes music" - "Application has failed to start because it's side by side configuration is incorrect.  Please see the application event log for more detail"
"itunes music library - Opens up in a new window of html log.
I researched and found to uninstall and then reinstall itunes and Quicktime.  I can't find itunes in Programs.  I tried to download itunes and receive this error "Could not access network location %APPDATA%."  I researched this error and found to download update to Windows Vista then download itunes and Quicktime afterwards.  I tried to download and received this error "Installer encountered and error 0x80070424 The specified service does not exist as an installed device."
Can I find these drivers somewhere or what should my next steps be?
fyi-I don't have the cds that came with computer but I might be able to borrow one if needed.

Answer:itunes (re)download error and windows update installer error

Please download Farbar Service Scanner, save it to your desktop, and run it.Make sure the following options are checked:

Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. 

8 more replies
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Hello- I keep getting a failed Windows Update Error - Definition Update for Windows Defender - KB915597 (Definition 1.233.2374.0), and cant seem to find a fix for it. I cant say I even know what the update is for or whether its really that important. Can
someone please give me insight as to how to fix it or whether its not important and can just ignore it. Thanks!!

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Relevance 84.46%

When i try to search for new updates on windows update i get this error code : 800F0900.
I have used MS Fix it and the system update readiness tool. Still error. Can anyone help?
I saw in a old post somebody used the CheckSUR.persist.log to fix it. I can upload mine if needed

Answer:Error Code 800F0900 Windows Update Error

Hi to BleepingComputer,
Let's see what we can find...
  Check Windows System files integrity
open the Command Prompt as Administrator (Tutorial)
type the following command and press Enter:
sfc /scannow
Note: This may take some time to finish.if it doesn't say "No integrity violations found" them do this:
In the command prompt window, type or Copy & Paste the following:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

Close the command prompt.
Attach to your post the sfcdetails.txt file that was just placed on your Desktop
You can safely delete the sfcdetails.txt file afterwards if you like
Check some windows critical services...
Farbar Service Scanner (FSS)
Download Farbar Service Scanner and save the file to the Desktop.
Check all the options
click Scan
Post the generated log in your reply.

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Relevance 84.46%

Other thread with relevant info:
I keep getting "generic host process for win32 services has encountered a problem and needs
to close". Scans in safe mode with anti mal/spy/virus turned up nothing. I still cannot get to the windows update webpage.

Want a new hijack this log?

Answer:generic host error, windows update error

8 more replies
Relevance 84.46%

Hello, I am attempting to install a Windows Update for Service Pack 1, and cannot do so. I'm running Windows Ultimate x64 bit, and need the Service Pack to run a couple programs I cannot run without it - namely Dolphinx64 netplay.

That being beside the point, I have attempted to run the ISO file downloaded from the Microsoft website and have attempted using the online Windows Update in my system. I also tried manually upgrading my Windows 7 using a x64 Windows 7 ISO install file and selecting "upgrade", but it didn't let me because I "can't upgrade a 64-bit system to a 32-bit system" and "can't upgrade a 32-bit system to a 64-bit system". I got both of these errors at the same time - so that's a dunce.

I also used the System Update Readiness Tool found at :

Fix Windows corruption errors by using the DISM or System Update Readiness tool

and it didn't work either.

As stated in the title, the error code is 80070490. Attached is the CBS zip file asked for in the instructions for posting. I couldn't copy the CBS.log file -- and all the times I attempted to take ownership didn't work. If required, I will try again to get it. For the time being, I used an elevated command prompt to open the CBS log via notepad with a notepad command, and copied all contents into a notepad and included that with my .rar.

I also ran sfc /scannow before uploading this all, so that has been done as well.

Any help is much appreciated, and thank you in advance!

I'm g... Read more

Answer:Error while installing Windows Update, error 80070490

SFC managed to do some significant repairs ...

Line 20851: 2014-11-10 20:47:03, Info CSI 00000470 [SR] Repairing 12 (0x000000000000000c) components
Line 20852: 2014-11-10 20:47:03, Info CSI 00000471 [SR] Beginning Verify and Repair transaction
Line 20855: 2014-11-10 20:47:03, Info CSI 00000473 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 20858: 2014-11-10 20:47:03, Info CSI 00000475 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"user32.dll" from store
Line 20859: 2014-11-10 20:47:03, Info CSI 00000476 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slmgr.vbs" from store
Line 20860: 2014-11-10 20:47:03, Info CSI 00000477 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slmgr.vbs" from store
Line 20863: 2014-11-10 20:47:03, Info CSI 00000479 [SR] Repairing corrupted file [ml:520{260},l:46{23}]&qu... Read more

5 more replies
Relevance 84.46%

Hi -
I'm not getting Windows Update to run. HP p6240f, Windows 7, 64-bit OS
When I go to shutdown, the shutdown button has an orange shield that indicates it wants to update.
If I go to Windows Update and and say "Check for Updates", it tells me to Install new Windows Update software. I press Install Now and get "windows could not search for new updates. Error found Code 8024DFFE Windows Update encountered an unknown error". When I press "Get Help with this error", I select Windows Update Troubleshooter, which opens a Diagnostics Troubleshooting Wizard, which opens "Window Update, find and fix problems with Windows Update", which runs a repeating cycle of Detecting problems, collecting files, checking registry, Resolving problems .... over and over until it finishes eventually saying that it was not able to fix all the problems. In particular is a new "Windows Update error 0x80070490(2014-08-29-T-09_02_42P)". I attach the picture. I've done this a bunch of times, including rebooting to see if that matters.

This happened a week ago and the same thing happened as in the preceding paragraph, except that afterward - even though it gave all the same error codes - the Windows Update successfully ran.

I found a suggestion on a MS Windows site to run (in an administrator's Dos window) sfc /SCANNOW, which takes a long time to run and I did so and it found nothing and still the problem exists.

I found a note from a Go... Read more

Answer:Windows 7 Update Error, Error Code 8024DFFE

Hi. Firstly, thanks for the info. I had encountered the same problem with windows update error 8024DFFE on my Acer 4830, Win7 64bit 2 days ago and was trying to find a solution online without any success. But then I came across ur post and realized that I have a similar configuration as you. I also uses comodo firewall and avast antivirus. This led me to think that either one of them is the problem. I disable the firewall and can now check for updates. How that helps.

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Hi there guys!

I've noticed you have helped people before having the same issue I am. When trying to running windows updates (service pack 1) I am getting the 800B0100 error. I have tried all the "Microsoft" fixes (FixIt, SUR tool etc), but no luck. I have run the sfc /scannow and have the CBS log (although I have no idea what it all means). Can anyone help me find a fix please????

Many Thanks,


Answer:Windows 7 Update error when installing SP1 error 800b0100

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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new to this forum, my apologies if I've missed any of the conventions for posting. I have been dealing with a persistent error 800b0100 error when trying to update to service pack 1 for Windows 7 Professional. I've tried running Mircosoft FixIt in aggressive mode and have ran the SUR tool numerous times with no success. Attached is the CBS folder, there were 8 0x800F0900 errors as well as 8 0x00000000 errors in the system update readiness log. I'm very stuck as to what to do next, any help greatly appreciated!

Answer:Windows 7 Update error when installing SP1 error 800b0100

Lets run these two

Chkdsk /F /R

Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type the command below

chkdsk /F /R

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I just noticed that all the important/recommended updates for my computer are failing for some time. The updates relates to

1)Windows 7 Service Pack 1 for x64-based Systems (KB976932) with Error Code 800B0100 .

2)Update for Windows 7 for x64-based Systems (KB3004469)
Error details: Code 800B0100

checkSur results were as follows:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-10-08 01:49

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3004469~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3004469_RTM~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3004469~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gc-win7rtmtosp1_31b... Read more

Answer:Windows 7 Update error when installing SP1 error 800b0100

I would recommend completing this tutorial exactly so our expert can have a look.

Windows Update Posting Instructions

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OK I need help I get this message when I try WU. It was working fine the bam all of a sudden error.
windows update error 80070424 in Windows Update

I Googled it but can't seem to find a fix.

Answer:Windows update error 80070424 in Windows Update

Try this.

Click Start- select run- type: regsvr32 wuaueng.dll press OK
What are the updates you're trying to install?

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I'm trying to goto Windows Update to scan for any necessary updates, Windows XP 64 is my O/S When I scan for any updates it shows this problem:click hereNote: I have tried the Windows Update Repair Tool and not had no luck.Any Ideas Please?ThanksRob

Answer:Windows Update Problem "Windows Update Error"

Try this...Stop the Automatic Updates serviceClick Start.Choose Run.In the Run box, type services.msc.Click OK.Right-click the Automatic Updates service.Click Stop.Stopping the service will take a moment.Delete the contents of the DataStore folderClick Start.Choose Run.In the Run box, type %windir%\SoftwareDistributionClick OK.Open the DataStore folder.Delete all contents of the DataStore folder.Close the window.Start the Automatic Updates serviceClick Start.Choose Run.In the Run box, type services.msc.Click OK.Right-click the Automatic Updates service.Click Start.

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I have been working on a clients computer for a few days now.  Her computer has been having issues with installing the Windows 7 SP1 update.  Everytime i have tried to run the update i get this error "WindowsUpdate_800B0100" "WindowsUpdate_dt000".
 I have tried every "solution" except for a clean and refresh reinstall of Windows 7.  None of the solutions have worked including using "Fix It"  Update readiness tool and many other solutions found on here as well as many
other reputable sites.  Could anyone guide me to solving this problem?

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Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

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I have had my Dell 8700 for little over a year and have had problems from the beginning.  I am 72 years old, and I am at my wits end!!!

A hard drive was replaced in the summer of 2015, but I have still had problems with the computer shutting down and my having to refresh it to factory setting.

I thought updating to Windows 10 would solve some problems, and I did this in October, 2015.  Everything was fine until a couple of months ago.  The end result was when I tried to refresh the computer to factory defaults, it went back to 8.0 or 8.1, and I evidently lost something in the process.
Now, I cannot update to Windows 10 and when I tried to resinstall the Dell Operating System, I get for both:  "WE COULDN'T UPDATE THE SYSTEM RESERVED PARTITION."
I DO HAVE A SYSTEM BACKUP ON 20 CDS (MADE WHEN I HAD WINDOWS 10).  Could I reinstall the system with these backupdisks?  How do I do that?  I also have a Dell 2 Boot USP stick, I have a recovery stick, too, but it semed that when I used this, I received a message that not all files were recovered
What should I do at this point? 

Answer:Error message when trying to update to Windows 10 or to reinstall operating system 8.1: We couldn't update the system reserved partition."

On MBR disk, Windows 10 requires a 500MB system reserved partition, while 100MB in Windows 7, so you can try to extend system reserved partition.
In disk management, you can only extend partition using the unallocated space next to its right side. so even if you shrink D: drive, the option to extend the efi partition is still grayed out. My suggestion is to use a third party software, AOMEI Partition Assistant, both the standard (free) or the Professional(paid) version can extend partition as long as there is unallocated space on that hard drive. to see more information read:
Fix "We Couldn?t Update the System Reserved Partition" Error

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Hi all! I'm sorry if I'm posting in the wrong place, but I've been stuck with this issue for a while now. Last July, I came here and got help to remove a rootkit off of my computer (Great help, by the way!), but seeing as it had infected my services.exe, part of the fix was to get a new copy of it, or something around those lines; this will come in to play later, I think. Anyway, its been a LONG time, my last update whenever I try running windows update, it runs for a bit and tries to receive the updates, but then stops and displays a message saying it failed to update, and gives me the error code of 80246008. I've looked this up, and I see that it possibly has something to do with the background intelligent transfer service. The thing is, I would just like some help here on what I should do. Could someone maybe help me out with what's going wrong with the updates? Any help is greatly appreciated. (Also sorry for the wall of text).

For reference on what I did to remove the virus:

Answer:Windows update error...error 80246008

Please download Farbar Service Scanner Download Link and run it on the computer with the issue.Make sure the following options are checked:

Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.

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Hey, everyone.
Hopefully, I'm posting this in the right spot. I'm new to this forum.
Actually, I'm new to asking for tech advice on any forum.
Normally I scour the internet for any problem I'm having, I find someone else who had it, and follow the steps to fix it. Unfortunately, this time, I haven't been able to find a solution.

Fair warning: My description of the problem may go all over the map.

Here is my Operating System information as reported by Iobit System Information:

OS Name: Microsoft Windows 10 Home
OS Version: 10.0.10586
Product ID: 00326-10000-00000-AA792
System Up Time: 8/2/2016 9:06:23 AM
Internet Explorer Version: 11.306.10586.0
Microsoft DirectX Version: Direct X 11
OpenGL Version: 10.0.10586.0 _th2_release.151029-1700)

The initial problem I want to bring up is that when my computer restarts to apply the Windows update it tells me that it failed and reverts back. It does this every time.

And when I try to install the new update from Windows Update I get this message:
There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
Cumulative Update for Windows 10 version 1511 for x64-based systems (KB3172985) - Error 0x80073712

Some update files are missing or have problems. We'll try to download the update again later.

Error code: (0x80073712)

Security Update for Adobe Flash Player for Windows 10 Version 15... Read more

Answer:Windows 10 update error and Bad Image Error.


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