Computer Support Forum

Solved: Help havine a hard time cleaning har drive and reinsatting vista basic!

Question: Solved: Help havine a hard time cleaning har drive and reinsatting vista basic!

Hi Flavalee gave me a website to do the clean and reinstall but for some reason I am having a hard time to get it to do what it is doing on the instructions on the website.

Can someone please help me do it step by step.


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Preferred Solution: Solved: Help havine a hard time cleaning har drive and reinsatting vista basic!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Solved: Help havine a hard time cleaning har drive and reinsatting vista basic!

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Can anybody out there help?

My first attempt at building a PC and it all going wrong.

OEM Vista Home Basic 64bit SP1
QX6700 Quad Extreme CPU
Asus P5KC mobo
1TB Samsung HDD
Geforce 9400GT graphics
Blu-ray drive
650W Corsair PSU

Everything is new, however mobo was bought from ebay, claimed to be new but can't be sure. I've updated the bios with latest version from Asus site and formated the HDD.

First attempt to install OS got me to the copying files screen, then BSOD, didn't get the error code.

Second attempt, got to the coloured screen before the keyboard language select screen and it hung up.

It hangs up at this point every time. I've tried reformatting the drive but still can't get any further.

Could it be the cd? I got it new, or is it hardware?

Please help

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I am trying to remove unwanted programs off my hard drive, i seem to be running out of space on my hard drive.

There are a couple items in question and some more that are not showing up in " add or remove" programs, is there a way i can a list of ALL PROGRAMS that are on my hard drive.

I have to treid to remove Windows Movie maker but won't let me, it says it is being used by other programs currently but nothing is open

Also, i notice JS2E runtime environment updates seem to be taking up alot of space ( 700 mb) are these required

I am running XP ,specs
Intel Celeron 2.6 GHz
400 MHz Front side bus
Socket mPGA478
Thank you


Answer:Solved: Cleaning hard drive

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I am selling my cpu and I want to make sure that all of my files are gone. What should I do to assure that my files will be erased and that the new owner want be able to get any of my info? Any suggestions would be greatly appreciated.

Answer:Solved: Cleaning Hard Drive

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I am trying to clear some old personal computer hard drives and want to make sure the hard drives are definitely clean of my information before I give them away.

Does anyone recommend good software to do this? Do you have to pay or are any of the programs free?

I am fairly computer illiterate so any help would be grateful!

Answer:Solved: Cleaning the Hard drive

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I am not sure if this is the correct heading. I recently was sent a replacement laptop from Dell because of problems with the one I bought. I have transferred all my files and software. How do I delete everything so they can't see my banking information and other personal information? I need to do this before I send it back to them.



Answer:Solved: Cleaning the Hard drive

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I wasn't sure if this should go here or not. Anyway, my brother in law said he knows how to completely wipe a hard drive but it takes 5 hours. Apparently there is a something that keeps track of the time because at one point there was only 1 1/2 hours to go. Would anyone know what this would be?

Answer:Solved: cleaning hard drive

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I'm not sure if this is the right section, but I couldnt see one that suited my question and I'm running Win7, so hey, here I am.

I have an external hard drive which I have used for years to store many 100s of GBs of various multimedia. My musical taste has changed over the years, so I am constantly deleting albums and adding new ones. However, I have been deleting them through WMP but adding them manually in folders. Now I am left with 100s of folders which look like albums but are in fact empty. Now, I COULD spent 3 days looking through all of these folders and deleting those that are empty, but I'm really hoping there's an easier way. Is there a way for me to search for folders under a certain size maybe? Keep in mind many of the folders still contain album art etc so they aren't technically empty, but can I filter for folders containing less than 1MB of files for example?

It would really make my job alot easier. On the other hand, I could just leave them, but now after noticing the mess that the drive is in I feel the itch to clean. Any help is greatly appreciated.

Also, if there isn't a Windows-based solution, is there a program good at this sort of thing?

Thank You

Answer:Solved: Cleaning Up Folders on Hard Drive

Try this software to locate empty folders, not sure how flexible it is.


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I had a thread earlier and forgot to ask a couple of questions.

I was told I could take a hard drive from a windows 98 computer and the person is buying a new Windows xp so I can hook up the win 98 hard drive as a slave to the new computer with win xp so I can drop and drag or cut and past files that they want off the 98 hard drive put on their new computer.

Now If their new computer with the win xp on it, if there is an ide cable going to the hard drive and nothing else then I can hook up the win 98 hard drive to the same ide cable as a slave and no problem.

However if the windows xp computer has the hard drive on the ide cable and also the cd-rom then is it ok just to hook up another ide cable to their mother board and hook the hard drive from the windows 98 computer on the end of that ide cable as the master? and by turning the computer off, and then hooking up the hard drive and then turning the computer back on it should reconize the windows 98 hard drive in my computer right away right?

If I would have to put the windows 98 hard drive in the new computer on a seperate ide cable is it ok to have it as master? cause the hard drive that is already in it would be master to but it would be on a different ide cable.

I am hoping the new computer just has the hard drive on an ide cable by itself so I can just hook the other one up as a slave and get the files and be done with it.

How ever if someone could give me a couple or three scenario's with ide cables and hooki... Read more

Answer:Solved: windows xp hard drive with win98 hard drive-question if someone has time??

Yes - you understand it correctly

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Hello all,

Asus P5N-E SLI
Intel Q6600 2.4ghz
Micron 4GB RAM
2x 320GB SATA Hitachi
1x 200GB IDE Seagate Baracuda 7200
nVidia 9600gt
Ultra 600Wat PSU
Ever since i bought my new motherboard (Asus P5N-E SLI) and SATA hard drives, my IDE hard drive was messing up. I can not load up Windows on it. When i install Winxp x64 on one of my 320gb hard drives, it loads but not fast. Before WinXP loads (progress bar and logo) the screen stays balck for about 20secs or so before it reaches the load screen. And right before it reaches the load screen, there is a gray load bar on the bottom of the screen. Then comes the GUI progress bar. It takes about another 40secs for it to fully load into windows. When I unplug the IDE hard drive, the gray load bar does not appear and the load time is very quick, 15 seconds or so. Also, when I try to transfer data from SATA hard drive to IDe, 3gigs would take around 25mins or so. Is there a way I can fix this issue?

Answer:[SOLVED] Slow Boot Time, Slow Transfer Rates(Hard drive to hard drive)

Transferring files from SATA to IDE is a process- and IDE is no where near as fast as SATA, so you can expect some transfer times there. For the boot issue, it sounds like the computer is confused on what to load at first. Check your startup and recovery options by right-clicking my computer, advanced, startup and recovery, and see if multiple opearting systems are there. If so, remove the one that you know you don't want to load by editing the file.

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My T410i hard drive died, I have Windows 7 Home Basic OA key, but how to install on new hard drive? I had to replace the hard drive, I realise from the help pages I should have written down the error messages before replacing... Either way I am unsure how to obtain the Windows 7 Home Basic software to re-install.I have the key, where should I go - the microsoft site says it came pre-installed so I need to contact the supplier - Lenovo, but on the product list T410i is too old and not listed. Thanks in advance for you time.CheersPaul

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I know this happend with beta 2, I just installed RC2 and for the first 20 minutes after boot my PC was unusable, Hard drive stopped being accessed and everything is running pretty smooth now. Ive rebooted twice and its happend twice since. I do not want this happening every time. What service was it again that needs to be disabled?

In the performace tab in task manager its showing
Physical Memory
Total : 1022
Cached: 553
Free: 133


Whats taking up all the memory?

AMD X2 4400
WD 7200 300G SATAII
MSI Nvidia 6600GT
Antec P160
Antec 400 watt smart power
G-Skill 1024 PC3200

Answer:Installed Vista RC2, Hard Drive Being Accessed 99.9999% of the time

Sounds like indexing or the equivalent (if they changed the name in Vista).

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Hello, I just got a new Dell Dimension E521 with Vista as the operating system. Vista Stinks! For most programs, including video and audio from XP Service Pack 2 Vista doesn't recognize drivers that were fine with XP Service Pack 2.
Even Sonic and Roxio, which are installed on the damn thing give these same problems.

My internet connection is also no better at all and was outright disabled with a message "something has caused Microsoft Internet to stop working" after I tried
to install basic version of Zone Alarm.
Then on reboot it says "unauthorized change made to your license, you must verify your software online". This message come up before the desktop appears and this screen is frozen whether you choose the "verify" or "cancel" option.

Couldn't shut down by any means either, including Control Alt Delete, it wouldn't bring up that window. Had to literally pull the plug and reboot into Safe Mode where I uninstalled Zone Alarm and a couple of other functions that worked perfectly in XP2.

Then I was able to re-boot normally, the message did not come up again.

I hate Vista. Not interested in any "fixes", not worth the trouble. The only fix for Vista is a sledgehammer to the drive!

My hope is this: can I get the hard drive removed and replace it with a clean hard drive that has XP sp2 on it, or am I stuck with this P.O.S. Operating System?

The computer in question is a brand new Dell Dimension E521, 2.0 GH... Read more

Answer:Solved: Can Dell hard drive with Vista be replaced with Hard Drive XP?

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I'm not sure what's what and who is friend or foe....I have a lot of trouble with "hanging". Can someone help me?? and please be a little explicit with your directions on what to do......much thanx

Logfile of HijackThis v1.97.7
Scan saved at 11:45:00 AM, on 11/30/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Sy... Read more

Answer:Cleaning out the drive for the first time

Go into Control Panel, Add/Remove programs and remove


Run HJT again and check all of these that remain.
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet5_48.dll
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O4 - HKLM\..\Run: [ Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

Close all browser windows prior to clicking fix checked.

Reboot and post back to let us know how things are going.

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Firstly, thank you for any help/advice you can offer.

Recently I purchased parts to build my own computer. I have, up to this point, just purchased Compaqs and did minor upgrades, but I thought it would be fun to put my own together. I have followed many guides and have done alot of research about which parts to buy, so I think I am all good to go...however, I have one question. I had been running a Compaq with Windows 7 installed. It did not come with DVD Installation disks, rather, I believe the OS Install files were on a partition of the hard drive. If I scavenge that Hard drive for my the computer I am building, will I be able to reinstall Windows 7 on it, or will I need to purchase another copy of the OS?

I am hoping to save $100 here, but I understand if it is not possible. Also, I do not care about losing any data on the drive.

Answer:Solved: First Time Build Hard Drive Question

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My system, an IBM PC315, has been working fine
for a year. Suddenly, the hard drive is no
longer recognized at boot time. This did not
happen in a hard way, but intermittently. That
is, for a period of about 2 weeks, the hard
drive would be seen OK sometimes, but not seen
other times.

The system has two hard drives, actually, both
SCSI. Both are still seen by the Adaptec SCSI
utility at boot time. However, when I boot from
a DOS diskette, only the second (non-boot)
hard drive is seen by FDISK.

It feels like the main hard drive has just gone
kaput. Are there any other possibilities? Could
the power supply be having a problem with the
+12 volts used by the drives? (Then why is the
2nd drive OK?)

If the drive is dead, how can I recover the data?
A lot of stuff important to me is in there.

Thanks in advance for any help!

Answer:[SOLVED] Hard Drive no longer recognized at boot time.

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Hi...I'm getting some annoying pop ups again. I would really appreciate it if someone could go through my HJT log and offer some suggestions. Thanks in advance!

Logfile of HijackThis v1.99.1
Scan saved at 4:35:06 PM, on 12/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Linksys\Wireless-B PCI Adapter\OdHost.exe... Read more

Answer:Solved: Help with Pop Ups....time for a cleaning??

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I'm currently running Windows Vista 64 bit. My hard drive setup is as follows:

C: 70 GB Raptor 1. (The OS drive... System Boot, Page Files, Programs, etc.)
D: 70 GB Raptor 2. (Music, Photos, a few programs.)
E: 500 GB HDD 1. (Empty)
F: 500 GB HDD 2. (Empty)

I would like to do the following...

C: 500 GB HDD 1: (OS drive... System Boot, Pages Files, Programs, etc.)
D: 500 GB HDD 2: (Extra storage)
E: 70 GB Raptor 1: (Music Files)
F: 70 GB Raptor 2: (Picture Files)

What I'd like to do is make one of the 500 GB HDDs the C drive, and reinstall my Vista onto it, and reformat the 70 GB Raptor that my OS is currently on. I've backed everything up that I need to, and I've said my goodbyes to anything I can stand to lose. I just need to know what steps I would need to take to be able to accomplish this. If anyone could help me with that, it'd be much appreciated.

ADD: Just to clarify, I DO have the original OEM disc of the version of Vista that is installed on this comp.
ADD: Also, they are SATA drives.


Answer:Solved: Installing Vista on a Different Hard Drive (Switching main drive?)

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Hi I want to sell my old PC so i need an Excellent Hard Drive Cleaner I am not a computer techie more a computer dummy but what I have read about software that can recover anything off your Hard Drive (Encase or F.R.E.D.D.Y) I am afraid that someone will be able to retrieve my Data I do all my banking and payment of bills on the net So I am looking for a good one please Evidence Eliminator looks good but it costs nearly 100 English Pounds thats to expensive for my disabled pension to afford. In case you are wondering a new Computer is to expensive for me to but as my son is in business he is upgrading and giving me his computer.
Thanks Guys

Answer:Cleaning my Hard drive


This PC of yours is it one from the likes of DELL, HP (OEM makers) etc that will have a restore disk/partition or is it a custom build PC that you still have a Windows disk for?

Reason to ask this is you could wipe the HDD completely and re-install a base Windows with no apps or what came with the OEM PC.

Or you can use the likes of Eraser and CCleaner to wipe files (in CCleaners case you need to choose the secure erase options in the Options > Settings menu, depending on what erase option you choose be it 3 pass or 35 pass Gutmann then it may take quite a few hours to finish. It may also take a while to make sure you have deleted and erased securely all your personal files.

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I have a Dell Dem 2400 with XP on it. I want to completely clean the hard drive & reload XP. Can I use a Microsoft Format Utility and then reload or will loading the XP CD format & clean the drive?
The reason for wanting to do this is because I think I have a virus.

Answer:Cleaning the hard drive


Some viruses can be removed with a little work and a format and reinstall isnt always needed, however if this is the path you wish to use simply boot from the XP CD and follow the prompts to install a new copy of XP. when you get to the part about the available partitions choose to remove them all and then recreate them, this will erease all the data on the drive.

Make sure you have backed up your important data and that you have all the drivers you need before proceeding.


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I have a computer, but certain components of my Panda anti-virus terminate or crash unexpectedly (namely webproxy.exe), leaving me open to threats.

I tried to run webproxy.exe, as well as avengine.exe (which I believe to be an important component of panda too), but to no avail.

I have scanned the Windows XP PC with Panda, ad-aware and spybot but found nothing.

Is it worth to try to clean the hard disk in order to remove any viruses or other problems which could be causing this?

I do not want to completely wipe it and re-install windows or anything since I have never done that before and I am unsure of whether I ever created restore disks.

Would the problem be fixed if I restored the computer to it's earliest state (which should be the factory settings)? How can I check when the earliest restore point was made?

Thank you.

Answer:Cleaning the hard drive

Kushika said:

Is it worth to try to clean the hard disk in order to remove any viruses or other problems which could be causing this?Click to expand...

Before doing that...if you suspect malware try this first

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I have 2 drives, a 120 gb SSD for my OS and a 750 gb hard drive for mass storage. Over time the SSD has accumulated other files other than the OS and is now only at 9 gb remaining. I'n not sure if this is a dumb question, but does anybody have suggestions for cleaning out or transferring unnecessary files to the mass storage drive? 

Answer:Cleaning my hard drive

or transferring unnecessary files

 Yes. And your SSD may last longer, The less you write to it the better. Try cut n paste. Or Move the files here, Or what ever windows calls it, Eg select my music folder On the SSD and cut n paste it to the 750 gb drive. Only problem I can see is that your media player may not see the files on your other drive you will have to show it where the files are You can do that with Doccuments, Music, Photos etc, BUT you cant do it with installed progs.
When done do not DeFrag the SSD from everything I have read it causes more harm than good.
6 Things You Shouldn’t Do With Solid-State Drives

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To make a long story short, I need to get old deleted files off of my computer. When you delete files with the recycling bin, I know they are still there and can be recovered. So I'm curious if there's a program or process I can do to make them completely gone without changing what I still have on there. Any help is appreciated.

edit: This is on Vista

Answer:Help cleaning my hard drive

Hi and welcome to TSF to make a file or folder dissapear completely you can right click on it and hold the shift button down then choose delete,Be carefull as once you do it you cannot get it back

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Hey I used to dualboot 2 window xp by mistake and now I want to clean out my hard drive D so I can use it, how can I do this?

Thanks in advance!

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I am trying to clean my laptop so I can dispose of it. trying myself but need some help please. can anyone give me a simple solution or do i just press reset?!

Answer:cleaning of hard drive

What exactly do you mean by "dispose of it"?

If your laptop is no longer going to be used by anyone else, remove its hard drive and then destroy it with a drill or heavy hammer.


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Hi, I want to clean hard drive up to save space. When I look in control panel to remove programs there is long list of security updates (hot fix) for windows xp dating back to year 2004. What should I do about these? Thank you, pablo

Answer:Cleaning hard drive

>> Hi, I want to clean hard drive up to save space. When I look in control panel to remove programs there is long list of security updates (hot fix) for windows xp dating back to year 2004. What should I do about these? Thank you, pablo <<

Hi Pablo and welcome to Major Geeks!

Do you mean you saw all of these Hot Fixes "uninstallers" in Control Panel > Add Remove? And now you want to remove them to 'save space?' My advice would be to leave those alone.

First of all, removing them will only save a miniscule amount of space and I doubt that you'll notice the difference. Just for the heck of it; I removed all of them one time on an older machine (that had like dozens of these hotfix uninstallers in Add/Remove). After I deleted all of the uninstallers; I used a tool called DiskMem Panel to see the difference and there was no noticeable difference.

Secondly, these may be necessary at some point in the future; because you may actually NEED these uninstallers to get rid of a hot fix that "goes bad." That's why Microsoft installs these uninstallers - as a safety precaution. If this situation happens and a BAD hotfix shows up which has to be removed; you will have no way of doing so, because the uninstaller is gone.

That being said, if you want to clean out junk files from your hard drive (safely) you should download CCleaner Slim (No Yahoo Toolbar, English) available right here at Major Geeks. Use the 'clea... Read more

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I cannot clean my drive with dban
Because it doesent boot up the disk.

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I am thinking of dumping my laptop, because to rectify the problems that I am having with it are too costly. But I want to make sure that there is no private details left on the hard drive before I get rid of it. Does formatting the drive do the job???

Answer:Cleaning my hard drive

What is the make and model# of your laptop?
A format will erase all data on the drive, but the data can still be accessed with software tools. Most users will not be interested. If you reinstall an OS, it will overwrite any previous files with the new Install.
Geeks will tell you to be perfectly safe you should wipe the drive with a tool like DBAN. But if your selling your computer, you would want to Format it and reinstall an OS so the new owner won't have a blank computer. Also, most laptops have a Recovery Partition that will wipe your data and install Windows and all drivers, to Factory Defaults. If you use DBAN it will wipe the drive including your Recovery Partition

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May want to sell my laptop, but don't have any restord cds to completely reformat the hard drive. What can i do to clean the drive with out removing the applications on the machine to sell it?I just want my personal data removed

Answer:Cleaning Hard Drive

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could anyone tell me if there is a free hard ware cleaner for cleaning unwanted files out there before ipay for one and please advise which is the best one thanks

Answer:cleaning your hard drive

CCleaner - Crap Cleaner free software download - Spyware FREE"CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. But the best part is that it's fast (normally taking less that a second to run) and contains NO Spyware or Adware! :)"click here

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I am about to sell a laptop but want to leave the operating system intact and office package whats the best way of ensuring all my other documents are properley erased prior to me selling the laptop on thanks for any advise

Answer:cleaning a hard drive

If you have the O/S disc I would suggest scrubbing the H/D with a copy of Eraser from this link. click here and carry out multiple passes. Then reinstall the O/S.Alternatively use Eraser to erase each file or folder individually.I would not be happy with this method if there is sensitive information on the drive.

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What is the best way to clean out a computers hard drive and prepare it for a new installation of windows? When i try to run the Windows disk, I get a message telling me that it cannot be done because the OS version I am trying to install is older than the one currently on the computer. It tells me to restart but I cannot restart. All i can do is manually turn the computer on and off through the button on the CPU. How should I handle this issue?

Answer:Help with cleaning out a hard drive

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I have ordered a new computer and plan to give this one away. I want to make sure the hard drive is CLEANED of all my personal information, and I understand that merely formatting the HD doesn't get the job done.

Is there a method or shareware program that will overwrite to the point that nothing is recoverable?


Answer:Cleaning hard drive thoroughly

Yes there is.
Download "Kill Disc" and be sure to follow the directions about saving it to your hard drive and then sending it to a floppy.
You boot from the floppy and follow the directions.
It will eliminate everything on the disc, partitions and all.
It is not like formatting, which just takes away the "pointers" to the data that is still there.
I gives you several options as to how many times to overwrite.

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(apologies if this has already been covered - couldn't find anything in the archive)Hi allI'm using XP Pro and I need to free up some space on my hard drive as I only have about 500MB left on 8GB C Drive, and a large chunk of this is in the Windows folder (3GB!).Does anyone have any tips on how to free up some space apart from defragging and compressing? I still have quite a few files named something like "$NtUninstallKB867282$" - I'm assuming its ok to delete these?I have about 200MB of temporary files which can also be deleted, but what can all the rest of the space be going?The hard drive is virtually partitioned into C: and D: drives so I would ideally like to reallocate some space from the D: drive to make the C: bigger. Is there any straight forwrd way of doing this without having to reformat the hard disk?Thanks in advanceJim

Answer:Cleaning up hard drive

Go into Regedit and delete all folders that are left behind from programs that you unistalled in the past.Run ccleaner too.

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What is the best (free) software to clean junk and unneeded files from my HD ?

Answer:Cleaning Hard Drive

Here are a few:

Find Junk Files This little package of tools isn't a "must have", but it can be useful at times. Be careful with it because it finds stuff you don't need to remove, like help files and logs to certain programs that won't run without those files. Regardless, it is nice...
...if you know what you are doing.

Empty Temp Folders 2.83 This one is easy to use, and clears temp folders quickly and easily. It is especially nice if you are one of those people who still use Internet Explorer. It's useful for everyone else, too. I use it a lot.

jv16 Power Tools This link is to the last freeware version of the program that doesn't time out, so get it while you can. jv16 is the best registry cleaner that I have ever used.
It is "must have" freeware. Get version 1.2.

I almost forgot bc wipe. You've got to try it to believe it. bc wipe finds stuff that you never knew was there!

A good link for utilities. This page has AnalogX which is good for getting rid of unused dlls. Also, it has a link for IE Eradicator, and quite a few other useful pieces of freeware.

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How do i remove unwanted and old back ups from my hard drive?

Answer:Cleaning up hard drive

You may find this post helpful written by someone here.

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I am on the verge of cleaning my hard drive and re-installing windows on my machine. Apart from the obvious of backing up stuff I need to keep, is there anything else I should look to be doing or are there any problems I might encounter.
Thanks in anticipation.

Answer:Cleaning Hard Drive

It's quite straight forward, just make sure that you have backed up all your documents, photos, internet favorites, etc... and also check that you have the drives to get you back onto the internet ok. Once you do, make sure that you install a firewall, anti-virus and anti-spyware application as soon as you can

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After having a "small" problem which members of this Forum helped me resolve, I have this query.I have two HD's 40GB (this was the Master) and 120Gb (slave), WindowsXP was on the 40GB.This drive was stuck while I was installing Nortons system works.To cut a really long story short.I made the 120GB drive the master and the 40GB the slave, reinstalled WinXP on the 120GB.How should I clear the 40GB drive of the winXp that I do not want.TIA

Answer:Cleaning second hard drive

Do a format. What you'll need, is a 98 boot disk, so you can go into dos first. If you don't want the hard drive I'll have it.

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Windows has been doing some strange things, basically telling me it is time to clean the junk and driver conflicts off my system. I realize that on most systems you  simply restore the hard drive to factory settings but  I had the misfortune of having my hard drive crash under warranty and I don't know if the "restore to factory settings" feature would work for me. I did receive a set  recovery discs but am unsure  of how to clean the hard drive and restore the system using the discs. Can any of you more experienced computer folk help me out.

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i am using windows xp home, i recently and several times used the restore to an earlier date feature, now my hard drive available space went from 20 gb to 6 gb. I also use the feature (add / remove) programs and many of them will not remove. I get messages like (could not open INSTALL.LOG file when I try to remove several programs. I also want to remove AOL and all its components for instance and that seems impossible. How can I remove programs from another place besides the add remove program feature? When I remove things are they really gone, it seems they are not if I can use the Restore to an earlier date feature. [email protected]

Thank you, Larry

Answer:Hard Drive Cleaning

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Hi all
I have just been given an older computer with 512mb RAM, 1Gb Athlon CPU, Windows Home Edition. I want to clean the hard drive, but maintain the operating system. I know Norton Utilities has something for this, but I'm not a fan of Norton. As this is a secondary computer, I don't mind experimenting (at least more than usual . I've heard mention of Eraser found at Has anyone ever heard of this? Any other suggestions? It's not one I want to spend alot of $$ on, but would like to give the last owners some privacy.


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My PC recently crashed and a friend has a laptop that he doesn't use that he'll give me, with the condition I remove all his"stuff" from the hard drive! Is there software for removing everything off the hard drive except the OS? How would I go about cleaning the HD without removing the OS?

Answer:Cleaning a Hard Drive

How old is the laptop?

It should either have a Recovery Disk that came with it, or a Recovery Partition.

You would use one of these to restore the computer to its factory condition.

But on another note, what is wrong with the "crashed computer?"

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I need to completely clean a hard drive on a desktop pc before i reinstall windows xp, what programmes will do this free, after i clean the hard drive is it just a matter of reinstalling windows xp and the computer will run ok.

Answer:cleaning hard drive

If your not selling it on then just do a clean installClean install windows XPclick hereclick hereclick hereclick here

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i need to clean my hard drive as i want to in stall win xp as my wins home edition has gone haywire (no desktop icons or bar )tried in task manager for explorer exe to temporary give me icons but it wasnt there ,my child has informed me she was playing about with my pc and was deleting wee folders as she put it ,so if anyone could point me in the direction of free and easy to use software for a clean wipe of a hard drive i would be grateful ,thanks

tried to open my other pc and got this c:\WINDOWS\system32\ctqyrmdv.dll in a box in the middle of the screen

Answer:cleaning hard drive

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can you please take a look at this log and let me know what I should clean up? when I do a ctrl-alt-delete there are many programs I do not recognize running. there have been a lot of downloads to the computer, so there are likely many spy-ware type programs?? Thanks!!
Logfile of HijackThis v1.99.0
Scan saved at 3:43:48 PM, on 1/1/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

Answer:help cleaning-up hard drive?

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am using the xpboot from to try and clean a drive.
the format: c command is giving me a parameter format not correct error, any one know why

Answer:need help with cleaning hard drive

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I have an Acer laptop with Vista & a 120GB drive. I have seen other posts regarding Vista sucking up much of C. I have tried many of the suggestions in other posts (restore pts off, disc clean, etc) but still haven't gained any C drive space. Any help would be appreciated!

Answer:Solved: Vista using over 50 gig of hard drive

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Have a friends dell inspiron 1501 with windows vista & cant get past the "hdd password" on boot. Tried myself and 2 different repair shops and I am told the computer is useless. Tech person told me I cant reinstall vista or any other windows version with the hdd password problem ?
I dont want to throw the laptop out so what are my options, would replacing the hard drive work ? Thanks in advance !

Answer:[SOLVED] vista/hard drive ?

I would try contacting Dell support. Even if you laptop is out of warranty, they are usually good about helping you to some extent.

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On my previous system I was running XP and I installed a second hard drive. I wanted to put my music, picture, and documents on the second drive, leaving mostly my operating system, programs and some miscellaneous files on the master drive. As I recall, this was pretty easy to do, I just right-clicked documents then in properties I changed the target then magically all the files moved to my second hard drive.

Now here's my question... I'm looking for an easy way to do this with windows Vista. I have an admin account and two user profiles, however I have moved all my music, picture, and documents files to the public user folder. I have tried doing the target and location recommendations based on suggestions I've googled but it's just not working. What can I do?

Answer:[SOLVED] Vista - Second Hard Drive

You should be able to do exactly the same in Vista, (in fact you can cos I've just done it) but you do have to have administrator rights.

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A mate`s computer has crashed and I`ve got a spare 10 gig hdd. It`s got my WinXP Pro on it and his OS is going to be Win 98. I`d like to wipe it clean as I`ve loads of private stuff there and I want to give him a clean HDD. How do I clean it, Please?

Answer:Cleaning A Hard Drive Disc

Do you know how to format a drive?

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Hello everyone! I am seeing now that we are getting into the bigger hard drives these days that my old FDisk ways of cleaning and Part. and formating a hard drive is taking forever! I saw the freeware link but I guess I don't know what I am looking at. I was looking for a tool that will clean off a hard drive completely and help me prepare for an install of an O.S.. Can someone please give me a direction to go for this? Thanks as always for the help!!!


Answer:Hard Drive Cleaning/Formating Help

It depends on the the operating system you want to install.If you want Windows XP,you can format and partition your hard drive using the Windows XP cd.

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I may need to return my new notebook for refund.How do I make sure everything I've loaded on, to test it, is efficiently removed e.g. photos, email etc etc?Andy

Answer:returning a PC - cleaning the hard drive ?

Eraser will do the here

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Hello again. Love the site and appreciate all the help!

I wasn't sure which section to post this but here goes:

I have a new pc arriving soon and would like to give the old one to a friend. Sure I could probably sell most of the parts for something but this would really help him out. My question is that I am unsure exactly what files/folders to delete before I give the old pc to my friend.

When you really think about it, your whole life and personal information is on your pc. Obviously I want to delete all Temp Files, personal folders and documents but what about passwords,log-in names, past searches and inquiries and whatever else someone may find that could potentially harm me? With my luck, my friend will find some Stored Passwords and Porn Pics folder that I had no idea exisited.

I'd like to get my old pc back to the original day I turned it on, if you know what I mean. Otherwise I really wouldn't feel to bad about destroying (then recycling) the old hard drive, just to be safe.

Thank you !

Answer:Cleaning out old PC's hard drive before I give it away.

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Hi all,

I have tried free and paid software to actually clean up my hard drive but then I go looking around in file explorer and see tons of entries such as windows temp directories chock full of files that add up pretty quickly.

I presume most of the clean up software is on the safe side, so that they stay away from anything with MS or Windows involved. Yet I am constantly Googling things I find and get the runaround. Best to keep it or of no use you can delete it. It's a perplexing situation and novices to experts surely want lots of space on their main hard drives?

Is there actually any database or an actual free or paid software that actually cleans the whole drive including things like definitive answers on should I keep it or not?

It would be super to either have a database look up built or a software that actually tells the darn truth? LOL

Whether or not what I see is deletable sure as heck would give me space back.

I think the Windows community all over the internet are confusing a lot of people with opposite answers. What we need is authoritative answers that are actually correct.

I just don't get it. Somehow, somewhere somebody should be able to put an end to thousands and thousands of free and paid software that actually CLEANS the hard drive, safely and frees up maximum space.

I must say I am not aware of any database or software that actually does what I said above.

Also, I see software installed in Program Files or Program Files... Read more

Answer:Serious cleaning of hard drive with Windows 10 (64 bit)?

Hi Chuck,

For uninstalling applications I use REVO Uninstaller Pro. This application does not only delete the application and its obvious folders etc, BUT also cleans out leftovers in i.e the register.

Please note that these kind software(s) need to be used with care. Perhaps you can get a trial version of RUP and try it with installing a NON-ESSENTIAL application, reboot your PC and then use RUP to uninstall it.

You'll see a lot of 'junk' files, folders and registry entries that you didn't even know of existing.

Perhaps the TenForums genies can chime is for better applications for your needs!


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Hello I am new here and wonder how I have not found this site before ... Anyways i was cleaning up my drive using CCLEANER and something that I was never sure of was when I see in my list of programs. updates, etc. what is safe to get rid of and what is not. I much have 15 entries for things like this,

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 8/3/2011 476 KB 9.0.30729
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8/5/2011 600 KB 8.0.61001
and I want to know if it is safe to remove them as well as say old out dated driver updates.

Thanks for any reply =)

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 16383 Mb
Graphics Card: NVIDIA GeForce GT 240, 1024 Mb
Hard Drives: C: Total - 1907177 MB, Free - 1423948 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, 760GM -E51 (MS-7596)
Antivirus: Windows Defender, Disabled

Answer:Cleaning up my computer hard drive and

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I am going to sell my old laptop and would be grateful if anyone could guide me to the correct steps to ensure all sensitive information are wipe out.

I know how to reformat. Will this be enough to clean my hard drive?

Or should I overwrite my hard drive first using ERASER etc and then reformat?

Thanks in advance!

Answer:Cleaning Hard Drive the proper way

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Hi. Can you please tell me what to take off the hard drive besides the obvious pictures and things ending in temp? I got a lot of junk on it and the computer is soooo slow I figure if I could clean some of it off it might help!

Answer:Advice cleaning off hard drive please!

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I have a Gateway FX4710-UB003A.
When I first started it, the computer worked perfectly. Extremely fast and not many problems. I am running a 64-Bit Vista OS. Recently, I got a virus and I decided to clean out my entire hard drive. The computer came with an Operating System Disc. On the disk it says "WARNING: This process erases all data and files from the hard drive." It told me that I should put in the CD, restart my computer, and follow the directions. I did as it was told. My computer comes with a 640 gb hard drive with 580 gb of usable space. I wanted everything to be deleted. From the looks of it, everything was deleted but the problem is it says that my computer only has 450 gb of hard drive space. That was how much i had before I inserted the CD. Did I do something wrong? If 130 gb are being used, then how come none of the programs are there? I don't know what I should do. I want all 580 gb of hard drive space back but don't know how to do it. Please help me out. Thanks.

Answer:Need help cleaning out hard drive and reinstalling OS

Did you run a full reformat? Or setup the drive with the drive manufacturer's setup software?
You can have the result you report if you do not remove the partition and start over with a new format, a normal part of VISTA setup.

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I have a separate 1GB partition on my hard drive for my swap file. Whenever I boot windows pops up a message saying that my drive E is dangerously low on free space and wants me to clean the drive. Is there anyway to stop windows from telling me this every time I boot.

Answer:Win XP Hard Drive Cleaning Popup

I believe the windows management service is responsible for that . You can try shutting it down then reboot the system to see.

start / run / services.msc / scroll down to windows management / double click and disable then apply.

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putting the hard drive back into my other computer.

I have 2 computers one of them a tiny peice of plastic broke off the outside edge of my primary ide connector and nothing will plug-in to it (no pins are broken or bent just a peice of plastic off the edge broke QQ) there for I can only have my HD plugged in and not my cd I am getting a dx10 video card and I have my vista upgrade cd...

So my question is, can I take my HD out of my main computer put it in my old computer, upgrade the OS to vista, then put it back into my main computer.

Answer:Solved: installing vista on a hard drive then...

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Hi can anyone help?
I have recently tried to install my old ide 80 gig hdd into my newish computor that has an 80 gig sata drive (partitioned 54 as boot C: and 19.9 as recover D) as the only hard drive.
I have a dvd drive connected to IDE 1 and I have connected my old hard drive onto IDE 2.
I have set the drive set to master as it is the only drive on that channel and have used the black connector onto the drive and the blue onto the board.
This is what reads in my bios;
IDE CHANNEL 1 SLAVE ST380011A (this shows a capacity of 33822 mb)?
IDE CHANNEL 2 MASTER WDC WD800BD-00LRA0 (this shows a capacity of 80 gig)

ok so when I start my computer the hard drive I have installed does not show up in 'computer' or 'disk management', but it does show that I now have a floppy drive!
I have tried several jumper settings on the hard drive and used the grey connector on the drive, and also swapped channels with the dvd drive but I still get the same result.
All the IDE channels are set to auto detect.

Answer:Solved: Second hard drive problems in vista

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Hi everyone,

Merry Xmas.

To keep it short...

I have bought a 80g maxtor hard drive and installed in usb case. Vista does not recognise it. I managed to get disk management to find it once but not again since reboot.

Would appreciate any comments on this.

Could it be a Vista problem? I have googled and looked here in these forums and it looks like a few people have had similar problems.


Answer:Solved: Vista does not recognize new hard drive.

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Hi Guys,

I recently installed Vista after having my machine running XP.

I have 2 WD 500gb drives that I have both put into external enclosures (both with 1 500gb partition each).

BOTH drives worked fine in XP. I stress this!

Now, here is the issue. One of the drives works fine. The other drive is showing up in Computer as "Local Disk" but does not recognise any partitions. In hard disk managment it says that the disk is in raw format. I took the drive into my friends computer (who is running XP) and the drive is still fine. Every file there and completely writable.

I read an article the following:

"The solution to this annoying problem (I had it on one PC), seems to be to locate and delete the file INFCACHE.1, which may be corrupted and causing the problem. To delete this file, you will first have to modify its permissions so the users group can access it (right-click on the
file->Properties->Security). INFCACHE.1 file. It's located at C:\Windows\inf (scroll down to the file). (Note: to see INFCACHE.1, you must set Windows Explorer to display hidden and system files) "

So i tried that, and it did nothing. I have installed all updates, nothing.

To make matters worse! I thought a reinstall of the generic driver would be enough to kick start the new driver cache. NOW when i plug the drive in, i get "Windows needs a driver to install this hardware" FOR AN EXTERNAL HDD, MAN WHATS WRONG!!! Vista looks online for the driver but doesn&... Read more

Answer:Solved: USB hard drive in Vista...(I'll pay whoever fixes this!!)

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Any one able to explain how i burn vista from the image file drive on my pc?

i want to put xp on my new pc but want vista on a disc for when i finaly move to vista, is this possible?

And thanks in advance ")

Answer:Solved: burning vista from hard drive

You could make a backup Image file to an external HD using Acronis ..

Or maybe one of these freebees ...

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Hey guys, I'm new to Vista. I just installed it on a new drive (home premium). I would like to use my old drives from XP but can't get Vista to recognize them.

The drive that has Vista is a Sata. I have another Sata and 2 IDE drives. My system BIOS sees them when I hook them up. I know I have to go to Computer Management but only the Vista drive has any options. If I right-click on the other all the options except "delete Volume" and "Help" are grayed out. Please, I hope I'm not outta luck but am I just not doing something to get Vista to be able to recognize them so I can save the data on them at least? Yeah I know, I should've backed them up beforehand...

Thnx, Euchre

Answer:Solved: Vista hard drive question

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Hi all,

I'm a newbie here and would appreciate some advice with a slightly tricky setup problem:-

Here's what I know....

My HP Pavillion laptop has a confirmed MoBo problem and so the internal DVD drive doesn't function. So I have an external (2 x USB) DVD drive for movies, loading new software, etc. This has worked fine for the past couple of years or so.
I have a full retail version of Vista on DVD.
I know that Vista won't boot on an external DVD drive.
I have available an external USB 2.5 SATA HD enclosure.
[I have another fully-functioning Desktop PC running XP Pro which I can use, if necessary, for any data transfers....]

Here's what I'd like to know.....

I've got a new 2.5 SATA Hard Drive (because the old one died), and I need to put the Vista OS onto the new drive, so I get the HP laptop running again.
Can anyone give me some advice on how I can get a new Vista OS install onto the new HD???...
(I can either install the new HD directly into the Laptop, or put it in the external enclosure to make the data transfer).

Thanks very much in advance for any advice,


Answer:Solved: Loading Vista onto new Hard Drive

Well, if it is the laptop's internal SATA that died, I would put the new one inside the laptop,

You say Vista cant boot from your external USB DVD drive. Maybe you can try making a bootable USB stick. See below:

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I have had transparency working twice with an aero msstyle file and/or a theme file but each time I needed to install WindowBlinds for it to work. After which I uninstalled WB and enjoyed the aero experience. So WindowBlinds automatically turns it on somehow. Due to their trial limitations I can't keep installing every time to kick start aero and it's a bit extravagant to pay for especially when my computer is capable without it. I need to know how to turn it on manually.

I've patched the system 32 files. Set the windows color scheme to Windows Vista Standard. I've enabled desktop composition via setting for best appearance. In the regedit DMV key I've set composition to 1, compostion policy to 2 and colorizationopaqueblend to 0, 1 and 2 (opinions on which # works differs so I tried all three) and it's still not worky. Does anyone know anything else that controls transparency? Of course Microsoft has generously disabled the transparency control in "Window Color and Appearance" on Vista Home Basic so that is not an option.

I would just use VistaGlazz but have never been able to run it on this computer. It crashes every time I open it.

Answer:Solved: Vista Aero - Help enabling transparency in Vista Home Basic

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My desk-top PC became badly infected and gradually ground to a halt, so I returned it to the guy who built it and he said the hard drive needed cleaning- so I forked out £60.00 for that but when I got it back the printer and scanner wouldn`t install. Some registration files had been deleted - this has been sorted and they are now working OK but I cannot use my MS works Suite 2003 programme - it`s installed but the message comes up when I try to open up `Letters` - ` The works task launcher cannot access the task you selected. Files needed to start the programme may be missing,corrupted or may have been deleted. To restore or replace the files reinstall the programme and then try starting the program again `.
This I have done and still no joy.
Is there any thing else I can do please.
Thanks alot.

Answer:Re-installing MS -Works after cleaning hard drive.

paulcliff said:

My desk-top PC became badly infected and gradually ground to a halt, so I returned it to the guy who built it and he said the hard drive needed cleaning- so I forked out £60.00 for that but when I got it back the printer and scanner wouldn`t install. Some registration files had been deleted - this has been sorted and they are now working OK but I cannot use my MS works Suite 2003 programme - it`s installed but the message comes up when I try to open up `Letters` - ` The works task launcher cannot access the task you selected. Files needed to start the programme may be missing,corrupted or may have been deleted. To restore or replace the files reinstall the programme and then try starting the program again `.
This I have done and still no joy.
Is there any thing else I can do please.
Thanks alot.
CliffClick to expand...

This is going to be a Software Issue not a Malware issue so you can either post this in the Software Forum or I can move this thread into the Software Forum for you.

Let me know!

Are you currently having any Malware problems?

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I'm not talking about viruses but normal clutter. I have so much duplicated data that I'd like to eliminate but don't know if some program may be needing it eventually.

Many, if not all, of my mp3s and pics have multiplied.

I ran a Duplicate File Finder but hesitate to delete anything for fear of botching something important.

I've recently started using a desktop organizer but need a plan or scheme to eliminate the harmless garbage first.

Any suggestions will be appreciated.

Answer:Any clever ideas for cleaning my hard drive?

Paranoia is a good thing when it comes to data, back it all up and have at the cleaning. Programs will tell you if they need something and you will still have it.
I usually clean a bit, run until I am sure I did not hurt anything then clean more.

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I was referenced to this forum after finally clearing out some pesky malware, a root-kit which appeared to be slowly taking up space on my hard drive until i had only 70mbs left. After clearing out the malware, uninstalling the anti-malware programs, and now deleting all but the most recent restore points, I'm left with about 2gbs hard drive space left. I was hoping to have someone look through my current windows and other files to see if I can further eliminate any more unnecessary or irregular files to help give me more Hard Drive space and to improve my CPU's performance.

Using the WinDirStat program I developed the following log, which is current. Please take a look and let me know any recommendations you may have.

Here is a link to my Malware Forum Posts and Cleanup:

Thank you,


Not sure what you want to see, so I'll copy some over. My Documents, photos, music, files, etc are 40 Gb. I didn't include those items in this list. Below is break down of the results... If you'd like to see any of the other folders please let me know. "GCC" is my college.
239.3 GB C:\
214.8 GB C:\Documents and Settings
169.4 GB C:\Documents and Settings\All Users
44.9 GB C:\Documents and Settings\DerochaWS1
474.3 MB C:\Documents and Settings\Administrator
15.8 MB C:\Documents and Settings\LocalService
13.8 MB C: ... Read more

Answer:Cleaning up my Hard Drive after Malware problems

You've focused on the wrong files.

The files in My Documents, etc...are the files that need to be either moved or removed, if the goal is to free up hard drive space on the C: partition.

Any intelligent look will verify that these files take up the greatest amount of space...and the reality is that these files are only on the C: partition because Microsoft thought it a great convenience to users when first devised. The individual files in the My Docs, My Photos, etc. can easily be moved to a different partition or stored on an external drive...and still be fully accessible to any user.


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what is the easiest way to scrub a hard drive so NO one can ever retrieve info. or am i just better to replace it and reload??

i have read that if your computer overwrites on the offensive stuff then that is undetectable what was underneath it??

how would i know if it has overwritten? this is a new(within 2 months)computer and i dont want to replace the whole thing, and can probly get an 80 gig HD for 75$. does that sound right?

Answer:scrubbing my hard drive??cleaning up a mess

DBAN ( will do the DOD approved disk scrub, should remove anything up to national secrets.

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I need to know how to clean files off my hard drive.
I have a 9.5 gb hard drive with 393mb free space.
I have moved all my documents, pictures, slideshows to my second hard drive. I have deleted all temporary internet files and recycle bin. I have deleted every program that I do not use through add remove programs. I was going to defrag but it won't let me unless 15% of hard drive is free. I don't know what is taking up all that space, how to find it, or how to get rid of it.
I am fairly computer literate but this one has stumped me.

One other problem. When I install new programs they don't show up in All Programs.

Thanks for any help.


Answer:cleaning hard drive and missing programs

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1) if i install a new hard drive, does it replace my old one or work alongside it? 2)is this something that i can install myself? 3) will i need to re-install my software? i'm using windows xp, amd sempron, 256 mb ram. while i'm at it, can i self-install more ram?

Answer:basic hard drive questions

heffus2.......1) if i install a new hard drive, does it replace my old one or work alongside it?     That is entirely up to you . You can leave the existing HD as it is and install the new drive as a slave . ( the existing drive would be the master) Both HDs should be on the same IDE ribbon.2)is this something that i can install myself?    Yes it is.3) will i need to re-install my software? i'm using windows xp, amd sempron, 256 mb ram. while i'm at it, can i self-install more ram?     If you choose to leave the existing drive as the master and the new drive as the slave ....then you will not have to reinstall your software ......    Yes.... you can install the additional ram at the same time ....... just be sure that the new ram matchs the old rams specifications and use care when handling the ram ........If you are unsure about any of the above please ask  before proceeding.dl65  

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Hi all,

I have a Toshibia Equium A100-027 using Windows Vista with a partitioned hard drive (see picture for more info) and I was wandering if you can remove this partition to make just one drive and is there any problems with do this? (e.g. deleting the recovery partition) and does vista have in built software to do this? if no what is the best free partition manager?

My specifications if required:
Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit

Processor: Genuine Intel(R) CPU T2060 @ 1.60GHz, x86 Family 6 Model 14 Stepping 12
Processor Count: 2

RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 256 Mb

Hard Drives: C: Total - 37999 MB, Free - 4062 MB; E: Total - 36816 MB, Free - 36716 MB;

Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB, Not Applicable, Not Applicable

Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled


Answer:Solved: Remove Vista hard drive partition

personaly your drive looks good i would leave it, put stuff in the partition to save if you have loads files etc in say "my music" then right click the my music tab properties and change location to the partition but when done on systems which have been running a while this can cause issues with your current set up with itunes etcd etc

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I have an 80 GB external hard drive I have been using for a long time now with vista. Now just suddenly it will read the hard drive but if i try to copy anything to or from it the hard drive crashes. I have tried it on another computer with XP on it and it works. So the problem is my vista. Any ideas?

Answer:Solved: external hard drive won't work with vista

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I've browsed this forum for quite some time, I actually do tech support for a living and I get some pretty good answers for crazy quirks here.

The problem: I can't seem to get my internal 500 gig SATA HD to actually be accessible by any other computer on my network.

I've shared the drive through Vista, the way it's supposed to be shared, just like my 500 gig External that shows up fine and is accessible anywhere on my network. I mostly run programs from my internal storage drive and though I don't really "need" it shared, sometimes I need to copy my stuff to different computers on the network using that drive. This is driving me insane, actually.

What I've done:Formatted and cleanly installed my operating system.
Transfered all the files over, deleted the partition to the storage drive, remounted, reformatted and totally made it a DIFFERENT drive letter, I tried 3 actually.
And last but not least I've pulled out my hair O.o.

Any suggestions? Thanks for reading and hopefully I can get some help.

Answer:[SOLVED] Problem Sharing a Hard Drive in Vista


Are the other network computers Vista or XP?

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Hi all,

I recently bought an Inspiron 1405 which has Vista installed on it. I would like to uninstall vista and install xp. So I inserted the XP CD into the drive and changed the bios so that computer boots up from CD.

It boots up from XP CD and goes to the blue screen and starts
loading the necessary files to start the installation.

Then after done with loading, it shows that famous blue screen: "Windows has encountered an error message and has to shut down otherwise it will harm your computer. If this is your first time, restart your pc and if it's not your first time them you have some devices which are not compatible, disable things blah blah".... So I never get to that point where it asks me to format or repair windows...

And when I restart the computer, ir either boots up from the CD again and comes to the same screen or it shows that Windows Repair wizard.

Please let me know how I should fix this problem so I can install XP...

Thanks in advance

Answer:Solved: How to format a hard drive with Vista and install XP?

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Well I took my 250GB external Hard Drive hooked up via USB from my XP machine and hooked it up temporarily to my Vista laptop to install some programs stored on the drive.

Now the I get this error when I hook it back up to my XP machine.
x:\ is not accessible. the file or directory is corrupted and unreadable.

I ran a check disk and it fixed an error under xp. The drive letter shows up but the drive size shows 0kb.

When I hook the drive back up to Vista it is perfectly normal.

Answer:Solved: External Hard Drive not accessible under XP OK in Vista

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I am going to sell my old laptop on ebay and am trying to make sure it's working perfectly just as if it were brand new. Problem is, I have upgraded it from XP Home to Vista Home Basic, and am having trouble getting it back to its original XP state.

What I am trying to do is wipe out the OS altogether/reformat the hard drive so that I can start fresh and install from the XP discs that were shipped with the computer when I purchased it. Can anybody walk me through step-by-step on how to do this?

I have downloaded KillDisc, but for some reason can't write the program to a bootable CD from either of my machines - I get an unknown error. I don't know how to make Vista boot from a CD, anyway, so even if I were able to copy that to a CD I would have been stuck...

The machine is a Toshiba Satellite Pro M15-S405.

Any advice would be much appreciated! I really want to do this myself because it seems like something that should be pretty simple - It just seems like the challenge is in getting rid of Vista! :-( (Oh, and I no longer have the windows.old file on the computer since I have used a shredding utility to get rid of personal data - that might be contributing to the problem of downgrading to XP...)



Answer:Solved: How to reformat a hard drive/downgrade from Vista to XP?

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What i was hoping wouldn't happen, happened... I am praying that i can get some help from one of you genius' out there... Here is my problem...
I got a new laptop from dell that has two sata hard drives installed (both assigned the c running Vista Home Premium, from the minute i turned it on it was sssooooo ssslllooowww!!! i have 2g ram installed, i have used a laptop that had similar specs of mine (if not less) that ran like a dream. I finally got fed up and decided to downgrade to xp (that i legally own) and i deleted the partition and attempted to install xp, i received an error stating that no hard drive can be found. so i entered the bios and changed the sata operation from raid on to raid autodetect/ata (i have done it in the past, on a different laptop and it let me install xp) this did not work. i then tried to reinstall vista home premium and IT could not find a hard drive??? does anyone have any recommendations for me??? please?

Answer:Solved: Downgrading from Vista HP to XP, No Hard Drive Found? Help!

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I had a hard time getting this drive recognized in vista so I installed a older IDE drive and installed my OS to it.

I had to unplug the SATA drive to install the driver
or I would crash on boot. I managed to get it installed and now it's only 204GB.

Any ideas on where to go from here? I am completely lost.

Abit Uli M1689 MOBO.

Western Digital Caviar SE16 WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s Hard Drive


Disk: Disk 1
Type: Basic
Partition style : (MBR)
Capacity: 610479 MB
Unallocated space: 2MB
Reserved space: 0


(D:) Capacity 207347 MB

Answer:[SOLVED] SATA Hard drive capacity 1/3 in Vista

what do you see listed for it in disk management,any unallocated space

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Ok, so basically my PC kept getting BSOD, my dad ordered a system and 2 recovery discs. The Hard Drive is the brand ACER btw.

I followed the set of instructions included with the discs but I'm stuck on not even the beginning of 4, but after 3.

It says on 4, "When prompted for the Recovery Disc, remove the System Disc and insert the first Recovery Disc in the sequence, when prompted."

The command promt only tells me I can either execute the commands, "StartF.CMD" to create your HDD, or "StopF.cmd" to exit.

I tried doing both but then it doesn't prompt me for the recovery disc, so I rebooted and then I get the message "bootmgr is missing" now.

I'm following the instructions a third time and now the system disc is still inside the hard drive.

Please help!

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From what I've read, this has been a common problem. Let me tell you everything I've done so far to fix this problem. I apologize if my computer lingo is less than stellar. I'm learning as I go:
Unaccounted for, disappearing hard drive space on Windows Vista. Ran the vssadmin list shadowstorage command, changed how much shadow files can be stored, and still nothing. I have about 2GB of programs installed, 40GB of media, documents, and pictures total, no viruses, have run the disk defrag, disk cleanup, and emptied recycle. I still show only 37GB of 286GB free. My WD External hard drive says that the bulk of my memory is taken up by "system files," but I can't find files to delete.

Specs: Gateway NV52 Windows Vista operating system

As I said, I have malware protection, have done complete scans, and no viruses or infected files are found. I changed my shadow storage to 15GB, but my hard drive space didn't improve one bit. I'm not in a position to afford a professional to diagnose and fix the problem, so I'm open to any and all suggestions.


Answer:Solved: Disappearing Hard Drive Space on Vista

Check out this link, it's solved this problem for others many times.

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Hello, I have a HP DV6704NR laptop that wont boot, just a blue screen. I'm going to replace the hard drive but no Vista recovery discs have been made. I have a working Toshiba laptop that runs Vista. Can I use it to make a recovery disc? Also I have a Vista Business install disc that was issued for a Nobilis, would it work with my Vista key? Thanks in advance.

Answer:[SOLVED] How do I reinstall Vista after hard drive replacement?

A Toshiba recovery CD will not work on an HP Computer. It is highly unlikely, but If the Vista key on the HP is not an OEM (has OEM in the middle of the numbers) then you can use it on your Vista Business disc.
Your HP computer does have a Recovery Partition on the drive, try do a Restore to Factory Defaults. Performing an HP System Recovery (Windows Vista) | HP? Support
If that doesn't work then you can order an HP Recovery CD. Looking for Recovery Discs? | HP? Support

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i just tried out a new version of Linux Ubuntu by installing it to my hard drive. halfway through, it says that somethings gone wrong. now i just want to use it as a storage device, but in Windows Vista it's not appearing in Windows Explorer, so i can't reformat it.

Answer:Solved: Hard Drive not Appearing in Windows Vista

1)Click on the Start menu
2) Right click on My Computerand click on Manage
​ 3) You may get a User Account Control dialog here; just click Continue
4) In the left pane, open up the Storage category and click on Disk Management
​ 5) Here, you will find your partitions for your disks. Right click on the partition you&#8217;d like to modify.
6) Then simply click on the format button and follow the wizard through to the end.

Hope it helps. You can visit if you want to download a free formatting tool for vista.


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My primary hard drive is SATA and my secondary hard drive is IDE. Most of the time, the secondary hard drive is missing - it doesn't show up in windows explorer, etc. Then suddenly, upon reboot, the computer sees it and makes it available....then suddenly, a week later, it's gone again. Help!

Answer:Solved: Hard Drive missing in windows vista

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It all started with my computer clocking out,now,i have a bad habit of leaving my computer on while i sleep,but the problem was,like always,too much dust because i hadn't cleaned it in a long while.

I open the cpu and carefully clean the dust clumps from the cooler fan and corners with a toothpick like usual,and when i turn it on it says it can't find a hard drive unit in grey letters at the corner of a black screen. This a normal issue i have after cleaning and i always fix it by reconnecting the cables behind the hard drive and restarting,rarely it takes more than one try. But this time it took two tries and turned on,but froze at start up after the explorer.exe stopped responding.

I restart,and before the windows logo disappears when booting up it restarts itself,takes a long time to boot,and says it can't find the hard drive again. I go reconnect the cables and when i stand up to look at the screen ready to restart, the screen is all fuzzy like missingno,with a bunch of flashing colors.
Scared i restart,and the cpu turns on fine,but the monitor says no signal. I look down and the cooler is spinning fine,but it won't start up.
I reconnect the monitor to see if thats the issue and nothing,i try turning it off for a few minutes and nothing,i try reconnecting the hard drive and nothing,the cpu turns on but it doesn't boot up,i even tried connecting the monitor with a hdmi cable but still no signal.

Did i break something by not turning off the computer before disco... Read more

Answer:Possible hard drive failure after dust cleaning the cooler fan

It's always a good idea to turn the computer off and unplug it before probing around inside.

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HDCLEANER 2.345 The registry cleaner included is not a full-fledged registry cleaner, rather it simply searches for invalid references to files in your registry. Which registries do you know to delete? How does one make up a back up of the registry ones that come up to delete Backing up registry if you don't have a floppy dirve but have a cd burner using roxio 6.0 cd & dvd creator software. I thought i would be able to burn a cd to back up registry using Cd data option or creator classic option.The option to back up the registry before deleteing with the use of only using a floppy drive is the only option mentionedd . My floppy drive was removed by my vendor But I'm not sure how to do this being a newbie to back up the registry with a CD burner. Thanks appreciate help

Answer:HARD DRIVE CLEANER 2.345 CLEANING registry & back up it

1) you could backup registry yourself and it is not hard at all but a manual FULL registry backup could be rather large. For example:
The multimedia system I have with dual DVD burners, 160GB HD-2 partitions (65% used overall), C:\Program Files folder has a total of 101 sub-folders and roughly 76 programs installed (showing in Add-Remove Programs list without counting the Windows security patches, updates, etc.) And when I did a:
START > RUN > regedit > OK (registry editor opens up) > right-click on 'My Computer' (on the very top) > Export (name the backup file, choose location) > click on SAVE. When it was completed the size of the file was a over 48MB! Assuming you would have about 1/3 as many applications yours could still hover around 20MBs, once created using the CD Burner software and a preferably a CD-RW media burn the file. But you could leave it directly on the C drive for easy access and you wouldn't need to burn it. Also LastKnownGoodConfiguration option could resolve most newly installed device driver/ registry problems as well.
RegCleaner is a somewhat manual registry cleaning but it makes the entries more recognizeable, for Windows XP, couple of decent & free registry cleaners I know and used are: WT RegCleanerXP and RegSupreme.
I personally prefer, use and like V-COM's System Utilities...the registry cleaning/registry defragging utilities that comes integrated is the most complete and detailed one I have seen so fa... Read more

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Hello and thanks for reading.

I have a ViewSonic tablet laptop that had the unfortunate experience of having a keylogger type worm installed onto it, so that my "friend" was able to spy on all of my emails. I figured the best approach would be to clean the hard drive with DBAN. This worked fine on my desk top...and appeared to work well on my laptop as well.

The problem now is that when I try to reinstall the recovery disks for the laptop and even the windows XP that I use for my laptop, I get the same error: (blue screen)

A problem has been tetected and windows has been shut down to prevent damage to your computer...blah blah blah.

Technical information:

***STOP: 0x0000007B (0xF99E640, 0xC0000034, 0x00000000, 0x00000000)

My laptop does not have a cd player, but I am using an addonics peripheral CD player.

The error occurs after the recover disks boot up, the computer says to push R for display system recovery options. I do so and I see the appropate "starting systems recovery" scroll at the bottom of the screen.

After that, I see the error.

I also tried to use my desktop windows disk to see if I had a problem with my recovery disks...same thing.

Any help would be appreciated.

Mike in St. Louis

Answer:Unable to reinstall XP after cleaning hard drive with DBAN

Have a read of THIS ARTICLE

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hi i was wondering wut free software there is that can best detect and delete virus, malware, and any mallicious software on my dell inspiron 4000. it have tons of viruses, can i use free software to delete all of them?


Answer:cleaning hard drive on old dell inspiron 4000


For protecting against and removing Viruses, Torjans, Worms etc...

Avast! Antivirus v4.7 Home is entirely free. You can get it here:

Alternatively, AVG Antivirus is also free:

I prefer Avast! than AVG. No specific reason...I just prefer the look.

For removing Adware and Spyware...

Spybot Search & Destroy is a free, very popular program:

Alternatively, Lavasoft Adaware SE Personal:

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i have windows xp pro. i recently was infected with a virus or trojan. it took over my computer. it was doing things like replacing my drivers with the virus drivers. my dvd drive and cd-rw drive were both acting real slow. they had a hard time reading burned discs. there were quite a few links in various folders with network dialers. and in device manager, there were about 5 network adapters. all of my security programs were modified. there were portions that i wasnt able to access. the virus had them set and made it so i didnt have access to them. but the whole problem was that every time i ran a virus scan, it would come up clean. i used these programs: spybot search and destroy, norton antivirus 2002, zone alarm pro, pest patrol, and trojan remover. i used trendmicro, norton online scan and panda antivirus scan online also. they all came up clean. so i used partition magic to delete, erase and partition a portion of my hard drive. then i used a drive scrubber to write over the hard drive with a once over pass. windows xp pro was then installed and the other partition was erased and deleted too. it still seems that there are some weird things going on with the computer. could you please help me find out whats going on.

Logfile of HijackThis v1.97.7
Scan saved at 11:02:38 AM, on 12/16/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106... Read more

Answer:still hidden virus after cleaning and formatting hard drive

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