Computer Support Forum

Windows 10 stuck at lock screen for a long time

Question: Windows 10 stuck at lock screen for a long time

The whole thing started to appear around 3 days ago. The problem is that everytime I boot, windows 10 stays on a weird lock screen without any buttons for a long long time. There are just 4 icons in the bottom right corner (shut down, accesibility, ethernet...) It sometimes manages to get to desktop, and sometimes not. Not sure what caused it, could be a recent windows update, not sure tho. I ran some HDD scans and everything turned out fine, also did a registry cleanup, tried disabling lock screen, and nothing seems to work. Any suggestions or solutions?

Relevance 100%
Preferred Solution: Windows 10 stuck at lock screen for a long time

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows 10 stuck at lock screen for a long time

Welcome to the TenForums @Taukonza

Could you please review your update history and see if any updates for Windows or Drivers were installed in last week?

You mentioned when you boot. Not sure if this is happening on restart or power on or both. If it is power on booting can I suggest a quick test. Open a command prompt (admin) and type

powercfg -h off

This will disable hibernation and in turn Fast Startup. Test. If no change you can re-enable by typing

powercfg -h on

After you boot have you reviewed your Event Viewer to see if Windows is kicking out any serious errors to the system log?

6 more replies
Relevance 82%

I recently upgraded to Windows 8.1, but it reset my custom lock screen image.  I tried re-applying it but the lock
screen preview in the settings is stuck on a load loop.  Does anyone know why that is and why it won't set my custom image as the new lock screen image?
i can't find the  C:\ProgramData\Microsoft\Windows\Systemdata, folder,
in my laptop
how to get default lock screen images in 8.1? plz help me..

Answer:Lock Screen Custom Image Stuck on Load for Windows 8.1, (Can't see the default lock screen images)

Please take a look at this link and it should solve your problem.

12 more replies
Relevance 78.72%

Hi, new to these forums, hope I don't break any rules or anything here.

My laptop is a
Sony Vaio - Model: SVE141R11L
Product name: SVE14135CXB
Pre-loaded with Windows 8 x64
Intel(R) Core i5-3230M CPU @ 2.60GHz
6GB RAM w/ 900GB HDD space
Purchased in Navy Exchange last year (around July 2013)

I have dropped it once or twice from at most a 3ft fall inside a padded case. I mostly use my computer for school work, some gaming, extensive video/photo editing, internet browsing. I've installed some debatable programs but have been installed long ago. Most of my programs included Microsoft Office, Adobe suite, Steam, iTunes, uTorrent, McAfee VirusScan Enterprise, Winrar, VLC, etc. But are now gone due to the refresh I had just done last week for prior problems, but still experience problems.

I recently been having issues with my computer where it just won't respond at all. Like today, I had it working for a few hours, but then went out and left my laptop on the lock screen, and came back to it being completely stuck. Completely stuck as in, no keys or clicks would unlock the screen to the login prompt. However, my cursor was fully able to move around the screen, and my caps/num lock buttons work as they display the lights enabling/disabling them. The time when it was stuck was 8:03pm, but the clock was stuck on 7:55. But on the bottom of the front of the laptop, the HDD orange light is not lit up at all, which I believe suggest that the HDD is not reading/properly reading. Oddly e... Read more

Answer:Windows 8 Lock Screen Stuck, Cursor/num/cap lock work

Sounds like one too many drops killed the computer. You may get lucky and find a local mom & pop shop that will fix it cheaper then Sony.

3 more replies
Relevance 78.31%

So I just installed Windows 8 on my system, and it was all going smoothly, until I got to installing Steam. After I clicked through a few menus, Steam finally started to install, but the progress bar never went up. If I tried to do anything else (Open task manager, stop the installation, etc...) everything would just lock up and I couldn't do anything.

At this point my only option was to restart, so I did just that. After about an hour of waiting for Windows to boot back up, I gave up and tried to do a system repair. This failed too, so I just re-installed Windows 8. I tried this 4 times. The first few times I thought it was because I might have had incorrect chipset drivers installed, but even when I did get the correct ones, it had the same issue.

At this point my only thought is that maybe I should do all available windows updates before I start installing steam? Otherwise, I'm out of ideas for getting this to work. It's also looking like this may be some sort of hardware failure, possibly ram?

So has anyone else experienced this, or do you have advice?

Motherboard: ASUS M5A99X EVO
CPU: AMD Phenom II X4 955 3.2 ghz
Graphics card: HIS ATI Radeon 7770, 1 GB ram
Ram: 2 x 4GB(2 sets) G.Skill Ripjaws X series, total 16 GB

Answer:Installing Steam causes windows to lock up, long boot time

I have Windows 8 on my PC since arrival on MSDN and since then my Steam client works fine.
But yet difference is that my Win 8 is upgraded with latest updates.

5 more replies
Relevance 71.75%

Hello everyone,
I have a toshiba dx1210 PC. About two years ago I upgraded the OS from 7 to 10.
Everything was running smoothly until a few days ago when I started the PC and couldn't get past the lock screen.
I then booted from a 10 repair disk but it was unable to automatically do a startup repair. I tried a system restore but it said that there were no restore points. I was unable to boot into safe mode by the usual methods but I eventually did it from a command prompt via the repair disk. I ran sfc /scannow but it showed no corrupt files.
Also I tried to restore from a system image on an external disk but it couldn't be found when plugged into a USB port.
I called Microsoft support and their response was that it is a driver issue because the Toshiba dx1210 isn't compatible with 10 despite the fact that it had been running smoothly for the last two years.
All replies welcome.

Answer:Windows stuck at lock screen

Hi, Please check your Update History. Have you had an update around the time this started to happen?

If it's a driver update, you could roll back the relevant driver and block that particular update.

I was unable to boot into safe mode by the usual methods but I eventually did it from a command prompt via the repair disk.

- I'd be interested to know how you did that!

Also try a disk check. As you can get to Safe Mode, you should be able to run the portable version of Crystal Diskinfo

2 more replies
Relevance 71.75%

Hi everyone.
First of all, Im really sorry for my bad English.
Its began when Im using msconfig to start safe mode for scaning virus/malware.
After I finish scaning, Im restarting PC without using msconfig again to turn off safe mode.. Suddenly, Im stucked in Lock Screen.
My keyboard and mouse is still working, and I cant use SHIFT+Restart.
I really need help.
Thank you very much, if someone can tell me how to fix it I really appreciate it.
Best Regards,
- Joel

More replies
Relevance 71.34%

I have a new computer that I just installed Windows 10 Pro on. (It's still not activated though.) It has all the latest updates.
So once in awhile when I try to log in after the box was locked (WinKey+L sequence), it gets stuck on this screen (just took the picture):

I saw this happen already twice. The first time it happened, I let it spin like that the whole night. Then in the morning, I tried Ctrl+Alt+Del, or quickly pressing the power button. The message changed to "shutting down" but that was it.
So eventually I had to press and hold the power button for about 5 seconds to kill the power to the box. That rebooted it...
Does anyone know why does it get stuck like this? And if it does it again, is there a way to "un-stuck" it without killing the power?
PS. This is a local desktop. It has a single local Windows account that is an administrator. The Windows account has a password, but is set up for autologon during boot. I installed this Windows 10 literally two weeks ago. So it's almost mint-fresh with the stock setup.

More replies
Relevance 71.34%

So actually I had a virus and looked up is to get rid of it.
Then I downloaded something to get rid of it and tried to do safe mode.
I did the msconfig thing clicked on network and clicked ok.
then it asked if I wanted to restart or restart the laptop.
So I restarted the computer and it lead me to the lock screen.
I then tried to connect to my wifi that does work and entered my 4 character long password.
And the wifi nor password work.
Please I need help Super urgently

More replies
Relevance 70.93%

New T530 with SSD takes minutes to boot to useable state:Desktop comes up fast, but continuous hard drive activity for two minutes on bootup, and screen is locked up (can't start anything).Every so often while I'm in a program the pointer goes into the rotating circle mode, also, so it appears something is popping in there. Any thoughts on why this is happening and what I can do to get the same fast boot time as my T500 with an SSD?I've gotten the most recent updates from Lenovo and Microsoft (including latest BIOS update, which didn't help).Ran MalwareBytes and CCleaner, which don't show anything bad. Very disappointed so far.  


Go to Solution.

Answer:T530 Long Boot Time and Lock-Up

When it hangs while you are running, hit ctrl-alt-delete and choose task manager to see what is using CPU time. Are you using something like a domain controller for authentication? If so, is it always available? Often, this kind of problem occurs when searching for network shares

8 more replies
Relevance 70.52%

I want to change my Welcome Background but cant

How to fix

Answer:Windows 8.1 Personalization stuck on Lock Screen Preview

Hello MrIndeed, and welcome to Eight Forums.

Do you mean to change your default lock screen that displays when no users are signed in?

Lock Screen Default Background Image - Change in Windows 8

9 more replies
Relevance 70.52%


Windows 7 sp1 to Windows 10 upgrade went well at first**. I was poking around the Windows 10 OS for a little while looking at an App or two. . . .

I chose to reboot. Now my machine boots to the lock screen. I see a photo background, the correct time and date (time updates properly) and one icon in the bottom right corner: the ethernet connection icon.

Of course, the mouse and keyboard work fine in the BIOS environment.
**At first, my full setup with multiple monitors, ATI Radeon 5770 video card, gaming mouse and keyboard worked perfectly well. This issue happened after my first manual reboot: start menu>reboot

Once I'm looking at the Lock Screen there is no response to the usb keyboard's input, nor usb mouse's input.

My PC setup at the moment:
(video card/multiple monitors removed, gaming keyboard and gaming mouse removed)
One monitor connected to the on-board video DVI output
basic usb keyboard and mouse connected (MoBo does not have PS/2 ports)

All systems are fully updated and well maintained:
CPU: Intel i7 (I don't remember the specific kind - Sandy Bridge generation, I think)
C: drive: Samsung 840 pro SSD
mother board: P8Z68-VGEN3
16gb RAM

Answer:Windows 10 upgrade worked, now stuck on lock screen

You did click on the Lock screen--Right? Unplug your mouse and KB and then plug them back in. I had to do this a while back. Welcome to The Forum BTW

5 more replies
Relevance 70.52%

Ran into this problem about 2 months ago, wherein my windows 10 install simply will not allow me to customize my lock screen.

Anyone know what I can do to fix this? Thanks!

Answer:Windows 10 Lock Screen is stuck, will not accept new images either!

drsulfurious said:

Ran into this problem about 2 months ago, wherein my windows 10 install simply will not allow me to customize my lock screen.

Anyone know what I can do to fix this? Thanks!

Welcome to the Forum.
Have you opened Settings, Personalisation, clicked on Lock screen to view the various options including Background?

1 more replies
Relevance 70.52%

Ran into this problem about 2 months ago, wherein my windows 10 install simply will not allow me to customize my lock screen.

Anyone know what I can do to fix this? Thanks!

Answer:Windows 10 Lock Screen is stuck, will not accept new images either!

Originally Posted by drsulfurious

Ran into this problem about 2 months ago, wherein my windows 10 install simply will not allow me to customize my lock screen.

Anyone know what I can do to fix this? Thanks!

Welcome to the Forum.
Have you opened Settings, Personalisation, clicked on Lock screen to view the various options including Background?

Lock Screen Background - Change in Windows 10

1 more replies
Relevance 69.7%

i was stuck on the lock screen after setting power saver mode for both the system and screen, as well as turning on the screensaver.The screensaver did not have login enabled. i had to restart to login. What might cause this? recently, i did not have "turn off screen" enabled, but i had wanted to protect the screen. Also, screen saver was never on. But i changed "turn screen off" to 1 hour, while sleep mode was still 3 hours. screen saver is less time.

More replies
Relevance 68.88%

Hi, I am having an issue with my computer when it starts up. It is much slower than it should be, when I turn it on it will go through the startup screens fairly quickly, but when it gets to the screen that says Starting Windows, the computer stays there for about a minute and a half before it continues. then it goes to the welcome screen for about 15 seconds before getting to the desktop. When using the computer it is fine. Shutdown is quick. But I know that it should start up much faster.This was my first computer that I built and I recently realized that I originally installed windows 7 with the HDD in IDE mode when it should have been in AHCI mode.I did make a change about 2 weeks ago by going off of a forum that I found which told me how to change to ACHI mode without reinstalling. I changed one of the registry values (just one!) and rebooted, changed to AHCI and it has been working well until now. I don't think the change had anything to do with my problem because it has always started up slowly.Thanks for any input!System:Processor: Intel Core i7-940 2.93 GHzGraphics Card: XFX Radeon HD 5570 (X2 Crossfire)Motherboard: Asus P6D58-ERAM: 6 GB OCZ Gold 1600 MHzPSU: 850W ABS Dark BeretHard Drive: WD Caviar Black 640GB 6.0 GB/sOS: Windows 7 Ultimate 64 Bit

Answer:Long time at Starting Windows screen

Download this tool and uncheck user(USR) applications and hit apply. Reboot your PC. 

4 more replies
Relevance 68.88%

Been doing some reading and ther are other people seeming to have something similar.  The Thinkcentre screen waits a long time to go away and I have made sure there are no USBs in the boot options and I just installed the latest BIOS ending in 60.  Also there is a long wait after the MS XP scrolling green bar goes away.  I hear the scanner recycle and there is still a long wait of maybe a minute or two before it continues.  Watching the disc light on the CPU, it flashes maybe 1 each second througout that whole time until finally windows continues.  I have not unplugged my external USB external discs yet.Any thoughts?ThanksCarver Smith

Answer:Long wait time for "System is Starting" to go away long black screen after MS XP logo

Well this is sad to hear that you are having similar problems.  I had hoped it was simply a power issue for mine. My system also seems to start extremely slow very similar to what you describe.  This seemed to happen after I installed a new PCIe graphics card.  I thought it might be that I am just pushing the power source to its limit and had hopes that it would go away when I upgraded.

----------------------------------ThinkCentre M51 (8143-WNV): Intel Pentium 4 (HT), 4 GB RAM, 40 GB 7200 RPM SATA HDD, PCI Tower (4x5), Intel GMA 900, 48x32x48x16x CD-RW & DVD combo, Broadcom Gigabit Ethernet, Win XP Pro, US Robotics voice/data modem PCI, USB 2.0 PCI card

1 more replies
Relevance 68.88%

I frequently am logging in and out of my Windows 8.1 laptop. I have a good, secure password that I use and because I'm human, sometimes I mistype it. The issue is that on these occasions, I am locked out for a good 30 seconds from attempting to
login, even for the second time.

I can understand the time delay if it were say, my 5th or 6th attempt, but for one attempt this is entirely too long. How do I go about significantly reducing this, or ideally removing it?

Thank you very much!

More replies
Relevance 68.88%

Hello Forum,
To begin with i would like to congratulate the admin team for maintaining such an awesome forum. I never felt the need to register because most of my seraches landed to this site for solution except for this one, so here i am with my problem.
I have 2 week old HP pavalion notebook pc with pre-installed Windows 8.1 64bit single language. Untill few days back, when i presses windows+L the lock screen would pop up immediately. But now whenever i do it, it takes time to lock.
I clocked it and it took approx 30-35 sec to lock. I am not sure what might be the problem or if this is  al all normal behaviour. Have to look at 'Please wait' screen for 30 sec to get lock screen image.
Kindly help,

Answer:Windows 8.1 Lock Screen taking much time.

plz deselect lock and problem solve.

2 more replies
Relevance 68.88%

So, I have searched the internet for what I am trying to find but the only thing that comes up is how to add a timer that will turn the display off after a certain time WHILE the lock-screen is on. That's not what I am asking.

What I am asking is if there is a way to auto-lock the computer after a certain amount of time. I know you can activate a screensaver after a certain amount of time, and then once touched again it will show up at the lockscreen. That's not what I want. I have the lock-screen setup to play a slideshow of pictures that I want to play when not in use. (This is a 58" touchscreen display that is used to interact with a powerpoint presentation in a public area). If I leave the desktop screensaver option on, it'll turn off the lockscreen slides. Why does that matter if the slideshow is running you may be asking? Well, I have a script on the desktop of this computer that will lock the computer with a single click. This is because when someone is done doing a presentation, I want them to be able to lock the screen immediately so that when they walk away someone can't just walk by and start messing with a wide-open computer.

So, idk if this is possible or if someone has a better solution but i'd appreciate any input.

More replies
Relevance 68.88%

My Lenovo ideapad y500, model name: 20193 is stuck on the Windows lock screen. No Wi-Fi connection is detected. Ethernet cable connection also doesn't help. Contacted Microsoft and they asked me to contact Lenovo for help. I use my Microsoft account(gmail ID) to sign in. I also changed my password and I'm able to login from a different PC but not my laptop. Serial no. xxxxxxxxxxxx'
Mod edit:  Removed Serial to prevent abuse.  Added Model to Subject for Improved Visibility

More replies
Relevance 68.47%

Every time I press caps lock, to turn on or turn off, I can't keep typing until some process completes. The icon for capson/capsoff comes onscreen, and while it's there I can't keep typing, until some time passes. Very frustrating!

Answer:caps lock function takes a long time and bogs the computer

can i disable the onscreen icon - maybe that's taking processor time

1 more replies
Relevance 68.47%

Unusually long boot time between the BOS screen and Windows. It takes about 3 minutes to boot when restarting the PC and up to 5 minutes when starting the PC after it was previously shut down.

I will attach everything I checked, maybe I missed something, including my DxDiag and a video of the issue.

VID 20150213 100529 - YouTube

I already checked the memory by leaving Memtest overnight and it presented 0 errors. This problem started to appear about four months. I'm out of ideas. HDD is new, bought about four months ago and Processor is newer, bought in late November.

Also, maybe worth of noting, everytime I restart the PC the processor completely shuts down the fan before turning it back on. Same when I turn the PC on. I press the button, then it takes about 3-4 seconds for the PC to start running, turning the fans on etc.

Also, I tried disabling the BIOS screen a few months ago, but it didn't do anything, so I turned it back on.

Answer:Long boot time between BIOS screen and Windows

Do you have both video cards installed at the same time?

While your using msconfig please post picture of Startup and Non Microsoft Services.

9 more replies
Relevance 68.47%


apologies if this has been covered before somewhere else.
I am trying to remove the time and date from the lock screen. having searched I have seen several customisation options but the only one that actually covered this specifically was to make a change in regedit:


this brought about issues relating to administrator accounts which seem to be a common problem with windows 8.1.
nearly all of the solutions were not available to me but I finally found I could make the change in regedit by changing ownership of the file and changing the format of the time to a space. unfortunately the date is still showing.
how can I remove the date?

further, just to clarify, does the original account I signed in with have full administrator privileges? are they disabled and need to be enabled?
ive seen the tutorial on the built in elevated administrator account, this didn't work on its own either. do some files require a change of ownership to be altered regardless of which account you are signed in with including the administrator account?

any help appreciated



Answer:how to remove time and date on lock screen in windows 8.1

hi @bstevenson11 try replacing the values of "Language" and "LocaleName" to space.

4 more replies
Relevance 68.06%

It seems like my Lock Screen wallpaper is stuck on "Windows Spotlight". When I try to change to "Picture" or "Slideshow" in settings nothing happens, and when i choose "Slideshow" and then "Windows Spotlight" the preview turns grey with the loading indicator and nothing more happens.
Is there anyone that can help me with this? Would really like to be able to choose my own lock screen wallpaper, though Spotlight is a pretty cool feature.

Answer:Lock screen wallpaper stuck on Windows Spotlight, unable to change in settings

Hey I got the exact same problem, just happen today too. Had a custom pic for the lock-screen yesterday, now its stuck on the default lock screen (beach cave pic) on boot-up and spotlight on signoff/lock-computer lock-screen. My lock screen options behaves the same why as well.

2 more replies
Relevance 67.65%

hello!. i have Aspire4750g windows7 HB 32bit. after the "Starting Windows" (the one with their logo). It normally displays a BLACK SCREEN but it is just for 1-2 seconds. But in my case, the black screen in my laptop after the "Starting Windows" takes 5-10 seconds! what the? Is there a problem?

Answer:Windows 7 HB 32bit: displays black screen for a long time!


It all depends upon the speed of the hardware.

1 more replies
Relevance 67.65%

Hi folks

Recently my pc starded giving me a Black screen with interactive mouse pointer after the windows logo. I think the official term for this is KSOD ( blacK screen of Death ).

this black screen stays on for at least 3-4 minutes before i get to the welcome screen.

Not sure why this is happening. I haven't updated anything or changed anything or added anything.

I was going through my NTBTLOG.TXT and found out that my pc keeps trying to load some drivers and fails.

here are the names of a few of them :-

@nettun.inf , @netrasa.inf, @nettun.inf, @cpu.inf, @oem46.inf

I think this continuous attempt to load those drivers is causing the delay. I am attaching my ntbtlog.txt file to this post.

Also i got this BSOD last time logged into my pc :

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88003E21E41
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
-----------------------------------------------------------------------------------------------------------------------------------... Read more

Answer:KSOD - black screen after windows logo for a long time

sorry forgot to attach ntbtlog.txt .. here it is now

1 more replies
Relevance 67.65%

hi,im trying to repair my corrupted windows xp but asfter i press1 in the recoveru console,nothing happened there is no activity.also i decided to re-install windows xp but after the EULA aggrement which after i press f8, screen appears "seraching previous version of windows xp" but also apperas very long time. what could be wrong?pls help..i have a 3 partitioned drive but only i can see in the dos is only my fat drive with music files on it.also before that there was an error on my screen showing corrupt windows config sys file.pls help...

Answer:cannot install windows xp..screen appears to hang for long time..

Sounds like your hard drive is dying.

1 more replies
Relevance 67.65%

I recently purchased a new custom computer. It has an amd3000 processor and a gb of memory. When I turn on my computer it takes about 3-5 mins to load the windows loading screen. It turns into a black screen before the windows loading screen loads. After windows loads I can click on my account and it loads up pretty fast. Please help me with my problem.

Answer:Takes a long time to load windows loading screen

7 more replies
Relevance 67.65%

The 30 seconds, 1 minute, 3 minutes, 5 minutes screen time out is useless to me.
Anyone else feels my frustration? Does anyone know if Win10 will fix this?

Answer:Lock Screen Time Out: Will Windows 10 for Phone include the never option?

Lumia 630 has that option already.

14 more replies
Relevance 66.83%

I use Toshiba Satellite Laptop with Windows XP Prof SP2.

After 10-15 minutes of idle time, my laptop launches a plan screen saver. When i move the mouse i get the Windows logon. Since i am part of my corporate AD, i have to provide my credentials.

After giving the credentials, its taking almost 2minutes to launch the screen. till then i only see an empty blue screen. during this 2 minutes, my mouse is functional.

Following are some of the two major things i did, but still have the same problem.

1. Display properties, Screen saver tab, Screen saver drop down says Windows XP, Wait is 15 minutes, and the check box "On resume, password protect" is enabled. But all these controls are completely disabled with the above values. When i click the Settings button, i get the following message "This screen saver has no options that you can set". Since i wanted to completely disable this screen saver options, i went to gpedit.msc then went to User Configuration->Administrative Templates->Control Panel->Display and disabled the following settings

a. Screen Saver
b. Password protect the screen saver
c. Screen Saver timeout.

Also, one more information, i did all this through my AD user login in my laptop. This user is given administrative privileges
2. Since i have the toshiba power saver configured, i went in to toshiba power saver settings and made the settings as NEVER for Monitor Turn off and Hard disk turn off for the all the power profiles.

Anybod... Read more

Answer:Windows unlocking from a screen saver takes long time to load

6 more replies
Relevance 66.42%

hi I recieved a new desktop pc today (hp envy pheonix) I started the first time setup with windows 10 and reached the point where I had to put my email and password in, which I did. It took me to a blue screen which say "Oops something went wrong"
There is no back button on screen and I have tried rebooting the pc and it just returns to the same screen, so I'm stuck looking at this one screen. Any advice on this situation would be much appreciated as I am not very tech minded when it comes to these things.

Answer:stuck on windows 10 first time setup screen

Contact the seller and ask for their support, exchange or refund. Don't do anything to void your warranty.

4 more replies
Relevance 65.6%

hi there, looking for help regarding a vista error, ive run all the scans, and i mean ALL OF THEM, and i know this can't be a virus

a few nights back i hibernated my Vaio Laptop, it turned the screen off and started the normal hibernate stuff, but it would not turn off the power light, so i was forced to hold the power off/on button till it shut down, it has done this before and rebooted fine so i thought nothing of it

when i booted it back up, put my password in the login screen and logged in, the laptop stayed on the "welcome *spinning circle*" screen for a few minutes (much longer than normal) then it changes to a black screen (K.S.O.D), i can see the mouse and move it about, and ctrl-alt-del still locks the computer and offers the command prompt, loading the command prompt i killed and reloaded explorer.exe and the desktop starts to load like a normal login, but everything seems slower than normal, msn messenger fails to run, my sidebar gadgets are all wierd white rectangles (probably failed to launch too) , device monitor says it stopped working, clicking "help and support" on the desktop doesnt work neither :S, worst of all, my wireless network adaptor doesnt seem to turn on at all, im currently using a different computer to get on the forums, usb drives still seem to work though :S

apparrently this is "limited access mode" something to do with a failure to access the "sens server" a random popup on the taskbar said on one... Read more

Answer:Solved: windows long time logging in --> black screen --> limited access logon, HELP!

I would highly advise either:

1.) Using a Vista Home Installation disk to "repair" your OS installation.


2.) Trashing Vista due to the various problems that it causes and make the move to Windows 7.
(that is what I did on my laptop, after it suffered the "black screen" upon logging into Windows)

2 more replies
Relevance 65.6%

I have left my T400 on stand by mode for 2 days by mistake. This morning I got some kind of alarm. I tried to restart my T400 and I got a message. Reset time and date in Bios. What I did.Now after each start, just a few second later, I got the blue screen. It's like the computer doesn't recognize windows any more. The computer doesn't run the regular windows starting mode. Is it possible that the internal battery is down???What can I do to restart windows?Thanks

Answer:T400 Don't recognize windows after long stand by. Ask to reset date and time get now the Blue screen

what os are you running? xp, vista or win 7?also what is the error message that you are getting?

1 more replies
Relevance 64.78%

I have had this issue for a while but didn't decide to address it until now since essentially I still have a perfectly working OS. About half the time I have to reboot for Windows updates or whatnot I get stuck either on the "Shutdown" phase where it shows "shutting down" with the spinner going on infinitely or It goes through the shut down and restarts and gets stuck on the Windows logo. On both occasions I simply give the computer a hard reboot to which it usually boots up. Sometimes I have to do it more than once. Anybody have any idea what the issues could be? All help is appreciated.


Answer:Half the time I get stuck on Windows logo screen on restarts

You may have some damaged or corrupt system files. Try running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

If that doesn't fix things, one of the Forum experts prepared these troubleshooting guides.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

9 more replies
Relevance 64.37%

In Windows 7, it will go into this state where it won't update folders automatically, and I have to hit F5, as well, if I go for example, New->Text Document - it will hang the desktop and take like 3-4 minutes before coming back and showing the file.It is like something is preventing or slowing down the refresh of windows explorer.It happens about once a day, sometimes I reboot to see if I can get it to go away.

Answer:Windows Explorer Does Not Refresh Automatically (Needs F5) AND Takes A Long Long Time To Make New File

I've narrowed down more the possible causes of the issue: If You disable the Client for Microsoft Networks in properties of Local Area Connection - the issue disappear (maybe only in my case).

57 more replies
Relevance 64.37%

Okay, just created an account to post this in case some people might have encountered a similar issue and have suggestions on fixing it long-term.
My Dell 7348 was fine running Windows 10, but after updating to the Creators Update and rebooting, it would freeze and get stuck on the black screen with spinning white dots (after the initial screen with the white Dell logo).
Several reinstalls later using a WIndows 10 USB key installer, and I finally isolated the cause: the Intel HD 5500 Graphics drivers. I tried three versions of the Intel Graphics drivers to see if there was a difference:

The package on Dell's support page for the 7348, which installs Intel Graphics Driver
The drivers fetched by Windows 10 via Windows Update, which also installs Intel Graphics Driver
Intel's official and latest drivers, which installs the newer Intel Graphics Driver

All three of them, on reboot, would still get me stuck on the black screen with spinning dots. Even on a fresh and clean installation, with new partitions and all.
But guess what lets me boot and reboot without any problems every time? Yup, the Microsoft Basic Display Adapter drivers. Using those, I have no booting problems at all.
So if you're having the same issue as me booting/rebooting into Windows 10 and your Dell laptop uses Intel Graphics drivers, this is a workaround you can use.
A quick thank you for reading this far, so I'll get down to the question: does anyone ... Read more

More replies
Relevance 63.55%

Hello everyone.  I'm attempting to help diagnose my sister-n-laws HP 15 laptop.  I've searched high and low for an answer but all I'm finding is people with different types of "3 beeps".  They either have 3 "short" beeps or 1 short with 2 long or something like that.  I can't find ANYTHING with 3 long beeps.  It does 3 long beeps twice and then nothing.  I can hear the hard drive spinning too. No HP or BIOS documentation ever mentions anything about 3 long beeps either.  Does anyone have any idea what is going on with this thing?

More replies
Relevance 63.55%

Hello everyone.  I'm attempting to help diagnose my sister-n-laws HP 15 laptop.  I've searched high and low for an answer but all I'm finding is people with different types of "3 beeps".  They either have 3 "short" beeps or 1 short with 2 long or something like that.  I can't find ANYTHING with 3 long beeps.  It does 3 long beeps twice and then nothing.  I can hear the hard drive spinning too. No HP or BIOS documentation ever mentions anything about 3 long beeps either.  Does anyone have any idea what is going on with this thing? I'm saying "3 beeps" but there's a total of 9.  However, these 9 are segmented into 3 definite sets.  It's 3 long beeps then a pause for 2-3 seconds then 3 long beeps, pause, 3 long beeps.  Total of 9 beeps.

More replies
Relevance 63.14%

I really have no clue what keeps causing this issue as it's random but usually while watching media. On my desktop the screen seems to always go to an off white and the audio just sticks with the keyboard becoming unresponsive and the reset button not working. I have to hard reset it (press and hold the power button for it to shut off). If streaming to my living room it's screen goes an off black semi gray with just stuck audio.

I just don't get what to look for in event viewer or where to look. Using the reliability tool I was showing that the Corsair link software stopped unexpected so I have had that shut off from running thinking it was causing this problem. Apparently not.
This time the reliability viewer just showed that Windows wasn't shut down properly and that's it.

"The previous system shutdown at 7:32:59 AM on ?5/?31/?2017 was unexpected."

Win 10 Pro X64 Creativity Update and current patches
MSI B150M Mortar Arctic
32G Ram
950 Pro M.2 256
6TB Seagate Enterprise media storage drive

Drivers are updated for everything current but the GPU. I'm running a more stable and newest WHQL driver for the GPU although my damn windows keep resizing smaller after I power on my monitor after it sits over night or while I'm gone during the day. Annoying as hell. This didn't used to be a problem but has become one recently. 17.2.1 is the version I'm on.


Well Z270G fresh format... Read more

Answer:Getting old! Windows 10 random lock ups with stuck audio (Screen goes solid color/audio sticks) Help

You didn't mention if you were overclocking anything. If you are, stop. Put everything to default and test. Also, can you monitor your temps?

2 more replies
Relevance 63.14%

Since the last windows 10 builds, my loggin screen would freeze where it shows the time, i can move my mouse around but cant click anything or use the keyboard, or when i log in it would go to a blackscreen but still see the mouse. It would be there for 10 minutes then load my deskstop.

This have never happened the first time i installed windows 10

More replies
Relevance 62.73%

alright.. so windows decided to update today, I chose reboot and update, and now, its stuck on the lock screen...

help please? urgently needed.

Answer:stuck on lock screen after updates

update time.

launched vaio care, did a refresh..

refresh worked, but I noticed a problem on getting my lock screen again.

I had selected, as the app to display a live feed on the lock screen, the inbuilt windows weather app.

theres no live feed.

I enter my password, log into the start screen...and notice another problem.

the windows 8 nook pc app isnt displaying any of the live updates that threw me the first time I used it(was expecting either a green N or a live feeds of just in, my books etc), no, instead its giving me 'nook' in the same exact color scheme my nook color does on boot..

then I tap on the skype app, it not only wants an update, but that self same update wont install...

so.. since I'm leery of system restore(bad experiences on xp, vista and win7) I chose to zero out the machine with a reset, return it to factory specs.

going to do it all over again.. not that I'd gotten very far past loading firefox and panda cloud antivirus.. mostly spent two days screwing with it and learning the OS.

*frustrated tone* anyone else here have bad experiences with win8's update and refresh functions frakking them over?

6 more replies
Relevance 62.73%

the phone is stuck in lock screen. i cant enter my password. if i touch the screen it restarts and the same thing happens. only notification bar works that too 3 or 4 icons work not all. if i touch other icons, it restarts. but if i get a call. i can receive and talk normally after that it goes back to the said problem. i tried removing sim and sd card then restarting, nothing works. my only option left is hard reset but i dont want to lose any data. what to do?

More replies
Relevance 62.73%

So I just built my new pc 2 days ago my computer will boot up but I get a realllllly long "starting windows" screen sometimes it just freezes there and I have to hard reset it, if it passes that then it goes into a disk check where it freezes every time after all 3 steps are done any suggestions?

Answer:windows 7 long "starting windows" screen time and froze disk check

I am assuming you are not able to get to the desktop ??

Are you able to get to safemode ??

9 more replies
Relevance 61.91%

This occured when the phone is alarming . I didnt had the chance to turnoff the alarm because it was stuck on alarm.I tired pressing down lock and volume together but nothing happened. I didn't install any software regarding lock screens. Its windows 8.1. please help!

Answer:Lumia 720 stuck on lock screen alarm

Hold the volume down and power button in for about 15 seconds or until you feel the phone vibrate.

2 more replies
Relevance 61.91%

On my Lumia 950, no matter what I do, the mail notification on the lock screen is always set to 2. I've switched the notifications on and off, rebooted, read all my mail etc etc. There is always a little Outlook icon on my lock screen indicating that there are 2 new mails for me.
I'm part of the Windows Insider program on the Fast track.

More replies
Relevance 61.91%

I just had a "Critical Update" and updated to 10.0.12562.84 - everything more or less seemed to go okay. Left it on and charging over night... go to grab my phone this morning and I wake it up, enter my pin, and....... nothing. it stays on the screen with the PIN with the 6 digits entered. if I let it sit long enough it just goes back to sleep - waking it up asks for the PIN again. I can't even connect it to WP for Mac. Help?

Answer:Phone stuck on lock screen - enter PIN and then nothing?

I had the same problem. I overtried to enter the PIN and I finally ended flashing my phone back to 8.1 but of course you can hard reset it. I heard the best way to fix this is to let the phone sit for a few hours then try again, that way it might work again

2 more replies
Relevance 61.91%

How can I have the weather on my glance screen without setting the weather app as my lock screen? As I have the live lockscreen set!

More replies
Relevance 61.5%

Ok so got a bit of a problem now. I got windows 10 installed no problems last week and all was going fine until yesterday. I couldn't get into the store and a couple of apps didn't run. I tried everything to reset the store app and everything so last resort I went for a reset. And its all grand reset no problem, completed everything and reset but now I'm stuck at the lock screen. Obviously the driver's for the mouse ain't installed now because I can't slide the lock screen up to enter the login. So what do I do now?? Anyone out there with some help for me?

More replies
Relevance 61.09%

Hello, I like seeing AM/PM on any time value. I already know if it's AM or PM, but it looks more Proper to see the AM or the PM with whatever time it is.

What Registry modification/Program can help me achieve this?


Answer:AM/PM For The Time At The Lock Screen

You can change the time format, how time is shown on Windows notification area freely but AM / PM is regardless of your settings never shown in Windows Clock and lock screen if 24 hour clock has been selected.

To change how time is shown on Windows desktop, select Control Panel > All Control Panel Items > Region, click Additional settings:

Now change time formats manually typing any of the following values for short time. Add :ss for long time for seconds:

12 hour clock, no leading zero, no AM / PM

h:mm tt
12 hour clock, no leading zero, with AM / PM

12 hour clock, with leading zero, no AM / PM

hh:mm tt
12 hour clock, with leading zero, with AM / PM

24 hour clock, no leading zero, no AM / PM

H:mm tt
24 hour clock, no leading zero, with AM / PM

24 hour clock, with leading zero, no AM / PM

HH:mm tt
24 hour clock, with leading zero, with AM / PM

Here I have selected 24 hour clock with AM / PM, but it's only shown in notification area. Opening clock does not show AM / PM, nor does lock screen, whatever settings I have chosen as long as I am using 24 hour clock:

Using 12 hour clock AM / PM is always shown in Clock and lock screen if selected.


11 more replies
Relevance 61.09%

Is there any way to keep the lock screen from shutting me down if I don't do anything on the keyboard for a minute or 2 minutes, or whatever it is? I followed some instructions that I found on the internet that involve adding ".bak" or ".backup" to the lock screen file in "SystemApps" but it didn't have any effect. Then I clicked on "Settings" in the Start menu and got totally lost in all that stuff.

More replies
Relevance 60.68%

I have read through numerous posts and questions regarding this issue with no found solution. My computer is relatively brand new and yet I cannot get it allow the screen to rotate. Not only does it not recognize when i fold my computer over but even when I manually go to press tablet mode i cannot press screen rotation. The screen rotation button in the action center is greyed out so I cannot press it at all. I have tried:Going through the control panel and selecting "Allow the screen to auto-rotate"It automatically unselects it after a while and still won't rotate for the short time that it shows it is allowing it. (yes I hit Apply and OK) Going through System Settings: The "Lock rotation of this display" is set to "on" and will not allow me to change it. Going through regedit and setting the screen rotation to "1" Updating and restarting the laptop. Including manually going through HP's website to update Intel's Virtual Button Driver and Graphics Driver. Please help me find a proper solution, I have had an HP before but this laptop is completely ruining my experience with them.

Answer:HP Envy x360 - Screen Won't Rotate (Rotation Lock is Stuck)

Hi @StuPC,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the screen rotation. I will be glad to help you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me, so I can help you.

8 more replies
Relevance 60.68%

Hello fellows,
Yesterday I set my Bulgarian keyboard layout to be the default one and my German to be the secondary. Then I shut down and today when I tried to log in, only the Bulgarian layout was enabled (Cyrillic letters) and I can't switch to the German layout (Latin letters). You guessed it - my password uses Latin chars . The key combinations Alt+Shift or Win+Space are not working. Password reset works only with pre-made passdisk or something like that (I haven't set one). I tried going to Troubleshoot mode, but couldn't find anything helpful there yet. Running the command prompt troubleshooting option gave me the opportunity to change the keyboard layout, enter my password and use the cmd prompt. There I tried to use the "control" command to set the keyboard layouts but it doesn't recognise the "control" command. Maybe I have to navigate somewhere else (default was system32).
I would greatly appreciate any help

Thank you

Answer:Stuck on lock screen because of wrong keyboard layout win10

Hi Hybritect, welcome to the Ten Forums.

You can change the input language used for sign-in from bottom right of the sign-in screen:


7 more replies
Relevance 60.68%

Hi my pc hangs at the blue login screen 4 about 3mins before i can log on to windows.Is it sometging in the startup making it wait?Once in everything is fine.Running xp pro, any idears peeps?Thanks

Answer:long time at logon screen??

If you are the only user, try disabling the log on screen, see if it helps.

10 more replies
Relevance 60.68%

I've experienced this problem at least twice. I have left my computer up while I went to work or just left the computer running for a long time unattended and when I tried to use it again I cannot get the screens to come up, they just stay black no matter what I do i.e. move the mouse, hit a key on the kb, and ctl alt del. I am running RC1 64bit (fresh install). Anyone else experiencing this?


Answer:Black screen after long up time

Have you tried turning your monitor off then back on to see if it comes back up? I have my monitor flash the screen then go to black, flash the screen, go to black many times, even since having Vista installed. Does it go black after the screensaver or the monitor turns off, or will it just sort of crash( black screen) even when actively using the machine?

6 more replies
Relevance 60.68%

Hello ,
I have computer with following specification ..

OS : window XP professional

Processor: 533 Mhz Intel Celeron
Primary cache : 32 Kb
Secondary cache : 128 Kb
Tertiary cache : 128 KB

Main circuit board : Tyan computer corporation , Intel 810 1.0
Bus clock : 66 MHz
BIOS American Megatrends Inc 063101 01/15/99

Ram : 256 Mb

Hard drive : 20 GB

Problem :
when i start the computer it shows that S.M.A.R.T is present but disabled ..when i able it wont work properly takes a long time on welcome screen which opens with a beep sound ..sometimes it takes 15-20 minutes in that welcome screen ...i have already uninstalled all the softwares which were usually loading at the beginning ...i disabled everything in msconfig could anybody please suggest me anything else ..would BIOS update helps in anyways ..if yes how can i do that ...
thanks ..

Answer:taking long time on welcome screen ?????

Howdy bindudhindsa

First off It will be a little slow because of your system specs..

But turn off SMART. as this just slows down the Hard drive. it monitors the HD constanstly to make sure its not going to Die on ya, and its really never right anyway..

Try this to make windows boot faster..
Go to start. Click run
Type in regedit
Locate the following key in the registry:


On the EnablePrefetcher value, change the setting from 3 to 5 (decimal).

Close the registry editor.

Restart your computer.

5 more replies
Relevance 60.68%

good day guys .I'm new at this I hope I do it right. my problem does not happen all the time maybe 2 or 3 times out of 10. when I start my computer once in a while it give me a blue screen of about 3 or 4 minutes before my icons apper on the screen. I run an AMD ATHLOM [tm]64x2 dual core processor 3800+2.01ghz 1.00 ghz of ram physical address extention . system type x86 with window XP pro service pack 2 .thank you very much .serge

Answer:Blue Screen For Long Time

Is it a solid blue screen with no writing on it, or is there some message on the screen?Blue screens are often called 'Blue Screens of Death' (or BSOD) by users, and 'Stop Messages' by Microsoft. We need to know the exact message you see when you get the blue screen. We especially are looking for a set of letters and numbers about half way down the page that take this format:0x0000008eThis is usually followed by a set of 4 simliar numbers in parenthasis. For now we just need the first set of letter and numbers (before the numbers in the parenthasis).This will help you diagnose why you are getting the stop messages.

18 more replies
Relevance 60.68%

Anyone else seeing this issue? If I put my tablet into standby when I wake it I don't get the lock screen and it just goes straight to the start screen or whatever app I was using. If I put it into standby again then I'll get the lock screen the next time I wake it but then the next time it won't appear again. I've checked and it's literally every other time.

Toshiba Encore 8 on build 10162

Answer:Lock screen only appears every other time

No-one else? I tried doing a refresh and setting up a PIN and it's still doing the same thing here. Not good for device security.

4 more replies
Relevance 60.68%

Hello, I used to use a reg file for Windows 8.1 to customize the time until the screen turns off during the Lock Screen Time Out. I want to know if that command still applies for Windows 10.

The reg file command is:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Lock Screen]
(where the screen turns off after 5 minutes).

I have the formula to figure out what you need to calculate to insert after "dword" for the amount of time until the screen times out (goes black). Ask me for the formula... as long as the above works.


Answer:Lock Screen Slideshow Time Out

Never mind. I went into the Registry and checked it out.

Yes, the same exact rules apply here like in Windows 8.1

1 more replies
Relevance 60.68%

Windows 8 keeps locking the screen, seems maybe 1 minute after not touching it. I would like to set that to something like 20 minutes, but I can't see where to do that?

Answer:How do I set the time limit for screen lock

Try looking in Control Panel under Power Option settings.
You can adjust for Battery and Power options / to your needs.

3 more replies
Relevance 60.68%

I need some sort of registry hack or software to get the current time somewhere on the sign-in screen. Please help

Answer:How to get the current time on the lock screen?

Hello Sayan, and welcome to Seven Forums.

Not sure, but luckily for you, the Lock screen in Windows 8 will have this for you.

Lock Screen - Background Image - Change in Windows 8

9 more replies
Relevance 59.86%

Hi there,

It takes my Packard bell Easynote TX86 about 2 minutes until it reaches to the login screen.
It seems to me a very long time.

How can I debug this situation.

Pleas ask for any informtion and I'll try to give.


Answer:Long time until I reach login screen

Try turning off all items in Startup with the exception of the Microsoft items and your antimalware and firewall software. Then reboot - is it quicker? Read this for more help:

Troubleshoot Application Conflicts by Performing a Clean Startup

5 more replies
Relevance 59.86%

when i start my pc windows gets booted in time with its standard start upsound. But the desktop screen apprears after a very long time.
i have to restart it for atleast 3 times
its time wasting and irritating

gus plz help

More replies
Relevance 59.86%

my asus laptop k53br taking long time during boot up. I have dual graphic card installed
amd redeon hd 6310 and amd redeon 7400. During boot up after showing logo black sceen splashes it remain black for 2 mintues. windows 10 auto install drivers. I have tried amd autocheck which shows driver is updated driver. when ever I disable 6310 driver it boot quickly but lower the resulation to 1030 to 768. I think problem is due to graphic card. Is there any way around to solve this issue.

More replies
Relevance 59.86%

my asus laptop k53br taking long time during boot up. I have dual graphic card installed
amd redeon hd 6310 and amd redeon 7400. During boot up after showing logo black sceen splashes it remain black for 2 mintues. windows 10 auto install drivers. I have tried amd autocheck which shows driver is updated driver. when ever I disable 6310 driver it boot quickly but lower the resulation to 1030 to 768. I think problem is due to graphic card. Is there any way around to solve this issue.

More replies
Relevance 59.86%

I had a virus that redirected me to other sites when I clicked on Google search results. Unable to kill that, I used a Recovery mode to reinstall Win7 using my disk. That went OK, but the time at the Welcome screen has increase dramatically. The time from entering the password to the desktop being ready to go, was about 2 seconds before. Now, it more like 10 - 15. Not long perhaps, but nowhere near as speedy.

I used msconfig for reducing services and start items, but no change at all. That actually surprised me, as there is a fair amount of stuff there. 11 items on Start and a lot more in Services.

I am using a solid state drive which has plenty of space left. I did not do anything to the drive during the Win7 reinstall, but would not expect that to be an issue. All other performances seems mostly normal.

What is going on for those 10 - 15 seconds and what can I do to get my 2 second time back. I admit, I have some other stuff loaded that I did not have before, like some Gigabyte MB stuff from the CD, Comcast Constant Guard, Norton 360, software for the MSI video card. I disabled most of that with msconfig (or so I thought), but to no avail.

Thank you for any help. My Event Viewer Microsoft/Windows/Diagnostics-Performance/Operational log is below. EVERY entry in the Operational has an exclamation mark in a yellow triangle.



- Provider

[ Name] Microsoft-Windows-Diagnostics-Performance

[ Guid] {CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}

EventID ... Read more

Answer:Win7 Resinstall = Long Time @ Welcome Screen

Hi Phil -

I would start over, wipe the HD with Diskpart Clean Command to clear all boot code, then follow these steps to get a perfect Clean Reinstall which are the same for retail, based on countless thousands we've helped with here.

If after a perfect baseline reinstall you still have the hang then I'd test the hardware, comb the logs and check it over with the Troubleshooting Steps for Windows 7.

Ultimately if its not resolved you can determine the cause with certainty by Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

3 more replies
Relevance 59.86%

vijay here
when i start my pc windows gets booted in time with its standard start upsound. But the desktop screen apprears after a very long time.
i have to restart it for atleast 3 times
its time wasting and irritating

guys plz help

More replies
Relevance 59.86%

First let me say no this isn't (or doesnt appear to be) a messanger problem. I have messanger disabled I double checked.

I'm getting random pop up ads on my computer from time to time, I download some converting program and I guess there was alot of spy ware on it. I trashed the program and used ad-aware to get rid of the spy ware. It found 188 files. So I deleted them all and reboot.
I noticed the 'Welcome' screen with Windows XP Pro stood there a lot longer than usual about 35-45sec too long. Usually it would just go to the 'welcome' screen then a 2-4sec later right to my desktop.
So with that problem now, I decided to scan again. Low and behold more spy ware, this time 9 files. Deleted them and scanned again, 3 files. I kept scanning, and I keep getting the same 3 files over and over again. It seems I can't get rid of then

Would anyone happen to know a way around this?

Thank you!

Answer:Random pop-ups / 'Welcome' screen stays up for a long time

perhaps try booting into safemode and scanning?

6 more replies
Relevance 59.86%

I've never had a similar problem before. It started about 2 weeks ago, upon turning on my pc or waking it from standby the screen would flicker (~4 seconds of black/off, ~0.5 seconds on) and this went on for a minute or two. After that, nothing happened until the next time I turned it on or woke it up.

However, the time it takes for the flickering to stop has been increasing and last night it took nearly an hour, today about half an hour. My monitor is a Samsung SyncMaster 206BW, and it has a little blue light around the on button - the light turns off when the monitor turns black during the flickering, and it shines blue for the half second or so the monitor is on.

My video card is an Nvidia asus gtx 460

I'm not sure whether the problem is with the monitor or the videocard. The cable connecting the monitor is a large white one, not the usually blue 'RGB-in'.

Things I have tried: restarting everything, replugging all cables, plugging them in different sockets (even used another socket of my videocard since it has 2), installing the latest nvidia updates, etc.

Oh and lastly, I'm using Windows 7 ultimate 64-bit.

I would really really appreciate any help, if you need any more information I will provide it!

Answer:Screen flickers for a long time on every start up

Sounds like a failing/faulty monitor.

The easiest test, would be to test the monitor on another PC or test a different monitor on that computer.

2 more replies
Relevance 59.86%

after some sec of use navigator my divice my screen make some bright ticks and then go to lock screen how can i fix that..??

More replies
Relevance 59.86%

I have a Nokia 1020 and I would like to remove the date and time function from the lock screen. Is this possible. Thankyou

Answer:Can I remove the date and time from the screen lock?

because you posted on my birthday I thought I'd help you out.
go to settings - glance - you can turn it off from there
good luck

2 more replies
Relevance 59.45%

Hi guys. Recently bought my second Y2P, this one second hand. Reason being my previous one was the 4GB i5 model, this one is the 8GB i7 Now I've noticed a few things when I compare them. Firstly, and most annoyingly, the screen on this one is significantly dimmer than on my previous one. When I put it it max brightness it's only a little brighter than half way on my older one. When I put the brightness all the way down the screen turns off... I''ve already disabled auto dim in the battery settings, windows setting AND intel graphics control panel so I'm sure it's not down to that. I'm running the updated BIOS on both the systems also. This is unbelievably frustrating. Another annoying thing is that the CAPS lock indicator light is always on. Apart from when I press a button, it turns off whilst anything is being pressed (on the keyboard). It does this as soon as the machine is switched on. BIOS setting have been reverted to standard etc and nothing seems to be fixing any of it. I have also done a full reset of the machine on numerous occasions. Nothing. One last niggle is that I've noticed that the touchpad is ever so slightly sunk in (something that I probably only noticed because I have another yoga to compare it to) and there is some play in the touchpad which I would have noticed this regardless. Is it time to contact Lenovo warranty team?  Sorry for the long post, and I'd really appreciate any advice!

Answer:Y2P dim screen, caps lock indicator stuck on. Already disabled adaptive brighness... Warranty?

Just to keep the thread updated in case by any chance someone has similar problems... I've contacted Lenovo who are saying it's likely a motherboard issue, I'll be getting a letter with details of how to arrange a courier to collect the system within the next few days. I'll let y'all know what comes of it!

1 more replies
Relevance 59.45%

Hello. I have installed windows 10, I am on the latest build 10240 with all updates. One thing I have noticed is that after leaving my computer for 10 minutes the screen turns off (like always), but when I move the mouse to wake it up, it take about 5 full seconds to turn the screen on.

The computer is not sleeping (I can have music playing). This did not happen on windows 8 or 8.1.

I have tried updating video drivers twice, and chipset drivers since I was there. I am on a samsung np356 laptop with amd a8-4500 apu. Everything runs smooth a fast. But this bothers me.

I have now tried changing audio drivers, wifi drivers, bluetooth, and disabling all software from startup with msconfig. The same thing happend.

When the screen is resuming, the hdd light is not blinking.

Is there any diagnostic program I could run that would "record" what the computer is doing between moving the mouse and the screen turning on?

Answer:Laptop screen takes long time to resume

I have checked eventlog for any thing at the time this happens, and there seems to be nothing at the times of the events.

Before my screen turned off I put my mouse pointer at a specific location. To wake it up I moved it slightly and quickly to the right, after 5 seconds the screen turned on and the pointer was slightly to the right of where it was. If that is any help as to knowing if the computer gets stuck. Seems to be only screen.

I have updated the display driver to windows update driver. Still the same problem. So in total I have been on 2 amd downloaded drivers (including the latest for windows 10) and 1 windows update driver. All do the same.

1 more replies
Relevance 59.45%

Hi, now i use HP ENVY 4-1112 TX ultrabook I just upgraded win 8.1 to win 10all driver has installed properly (there is no issue in devices manager list) my problems are:- i couldnt find where i can adjust screen brightness, the shorcut on keyboard (f2&f3) no effect.- it was perfectly worked at existing 8.1- time for windows on / off take too long now. it seem intel rapid stoarge technology doesnt work. so, any one can help? because many ways to solve (from google) doesnt work. thank you.

More replies
Relevance 59.45%

hey guys...

i deleted some files from the add/remove files, and once i was finished decided to restart the computer, and after i got to the vista image, it went to the blue welcome screen, and showed the blue loading circle, and normally i'll see a black screen for a breif moment, and then my desktop, but now it takes a very long time to bring me to my desktop... i called dell tech support, and they said it's not a hardware problem, b/c we ran a diagnostics, and they believe it's software problem. the only things i know i deleted that could have effed me over were:

microsoft visual c++
microsoft visual (something like that)
apple mobile something

Answer:black screen, and VERY long loading time to desktop...

i looked up all those programs i deleted, and i don't think they are casuing this loading issue.

is it possible i bumped the video card when moving my laptop, and is that would could cause the black screen before my desktop, b/c i notice that after the 5 min. pause once the desktop DOES show up... everything is loaded, and my internet connection is ready...

i mean i am getting a display, b/c im on my laptop right now...

1 more replies
Relevance 59.45%

When I start my PC,monitor shows long time waiting black screen with blinking short line which is same in DOS.I counted Num,Caps & Scroll locks bulbs are blinking more than 15 times with above processing. This problem starts few days ago. How can I solve this problem? I really appreciate your advice. Motherboard Intel 945GL.OS-Windows 72GB RamOn board VGAI installed Bitdefender week ago.Thanks

Answer:long time waiting black screen before booting

The first thing to try would be to uninstall BitDefender and see if that cures the problem.

10 more replies
Relevance 59.45%


I frequently saw old LCD screens/monitors (few years old) have become a bit yellow and and it cannot display a perfect white colour.

So, how to solve it? i think many people will suggest to get a new LCD.

and any ideas on how to prevent it?


Answer:How to solve/prevent LCD screen become yellow after long time?

Might help you out doesnt really provide a solution I dont think but some good reading

1 more replies
Relevance 59.45%

I have lenovo z470 model...For the last one month it works fine but from the last two days, after the booting process the screen gets off for nearly 70 seconds before  login screen comes,after the login also works fine....Anyone pls help me???

Answer:Screen turns black for long time after boot

hi there! power off unit and hit the One Key Recovery button. Perform the One Key Antivirus Feature and select full scan. Make sure unit is plugged in- Since Unit is new, this would be a good time to create Recovery Discs- this is very, very important. When discs have been created, your safe. Run the One Key Recovery Option and post back if issue persists. Cheers! 

2 more replies
Relevance 59.45%

Hi, in the last few weeks I started finding my PC completely frozen on a black screen, in the MORNINGS.

Win 7 64 SP1
Intel i7 860
Gigabyte P55M-UD2
ATI Radeon HD5700
Sound card: M-Audio Profire 610.

Leaving it working at nights means I'm only uploading stuff via uTorrent. Nothing else.
I'm regularly pushing it's performance - music production kills CPU and RAM, latest games milk the GPU, but doing that never caused crashes or freezes.

The point - it happens only after long hours of doing nothing (so far). i.e. idle for the whole night. Or the whole night and morning after it.
Doesn't always happen, but most of the times.

Some notes:
- The PC is not old, and it was connected to the internet only a few months ago. Protected, no viruses.
- Sound card has caused A LOT of problems. BSODS and instabilities - only when working with Cubase. It's a major suspect.
- Only once have I seen it freeze in front of my eyes. First windows just froze, no black screen. I power-shut off at that moment, I guess after some time it becomes black.
- A few days ago the display device crashed (first time I had a problem with it). I installed the latest drivers afterwards. Not enough time passed to state it won't happen again.

Any log I could provide? No idea which...

Answer:PC freezes on a black screen after long idle time.

Do you have auto-hide enabled?

2 more replies
Relevance 59.45%

When I boot or reboot my PC, it is a slow process, the time with the blue window and the spinning circle is only about 5 seconds, but then there is a pause of 30-35 seconds where absolutely nothing is going on. Black screen, no activity at the SSD or at the net. After this my USB mouse and keyboards wake up, and only a few seconds later my PC is running normally.

I have allways (in windows 8) had that black screen, but only for a few seconds. After win8.1 this "dead screen" just getting longer and longer. I have had it for some times, but I used to use Intel Rapid Start, so I did not care. Now I got som faster ram, and Intel Rapid Start don't work with this ram, so now I have to boot every time, and now I'm not so happy with this long pause in boot.

What is Windows 8 doing in this time?
How to eliminate it (or just get it reduced)?

I never had this black screen under windows 7.

Answer:Black screen in boot for long time, how to solve?

Was this an upgrade or a fresh install?

What progams did you recently install?

If you start the computer in safe mode with networking, it it faster?

If faster in safe mode, then disable all startup programs and services, except microsoft services, then reboot..

If not faster, then also disable all microsoft services as well, reboot

If not faster, then you may have hardware issues, or windows installation issues.. Hardware usually being either video, harddrive, or motherboard..

If faster, then start enabling your services, 10 or 20 at a time, then reboot, when system gets slow again, narrow down which service is causing the issue by disabling from the last 20 , one or two at a time..

1 more replies
Relevance 59.45%

I sign in with my MS account (administrator) and after signing in and using win+l the time format is correct hh:mm (24hr) but after each restart the time format reverts to h:m (12hr). This after successfully upgrading from 8.1 pro 64bit to 10. What am I missing? Thanks

More replies
Relevance 59.45%

How to remove date and time on my lock screen of nokia xl

Answer:how to remove date and time in Nokia XL screen lock?

Hi, it sounds like you are talking about Glance screen.
Check out the post below which describes how to turn it off.

1 more replies
Relevance 59.45%

First I want to point out that the "Play a slide show on the lock screen" is not the option that I'm looking for, since it remembers the original image that was set for the lock screen after I log back in, or restart the computer.

I am looking for an option that will always load a random picture from a certain folder to appear as my lock screen, every time the lock screen appears.
So for example, I turn on the computer and I see Image #1. I log into my account and after a few minutes I lock the computer. When I lock the computer, I want to see Image #7 as the lock screen. Now I restart the computer. Windows shuts down and starts up again. I am now at the lock screen again. I want to see Image #4. (The reason why those image numbers are like that is because they're random).

So does anyone know of an option in Windows that can do that, or a 3rd party program that can do that?

Thanks so much

Answer:Set A Random Image Every Time The Lock Screen Appears

It costs $1.99 but it sounds like exactly what you asked for:

4 more replies
Relevance 59.04%

Hey guys,

My Vostro is already in a bad condition but not physically. Some drivers do not work (e.g. webcam driver) properly. This Win10 is the fourth clean install on the PC (After 8 and 8.1), Windows Updates are enabled and installed automatically (for drivers as well). When I leave the computer alone for a long time, I have BSOD and (in the good case) an automatic restart.

Dell support is not available for Windows (drivers), because they sold this computer with Ubuntu

If you have any idea, I would be thankful.

Thanks in advance!

Answer:BSOD after long idle (e.g. when returning from Windows+L lock.)

Hi hemy,

Welcome to the 10forums.

As I understand, the 0xEF(CRITICAL_PROCESS_DIED) is usually caused by either malware or hard drive problems.
For now we can rule out hard drive problems as I don't see it back in the dumps

Please download and install Malwarebytes free (Uncheck trial version in the installation process)
Please run a threat scan with Malwarebytes, a full scan with your AV, scan your system with Adwcleaner and Kaspersky TTDSKiller.

4 more replies
Relevance 58.63%

Hello, I am having severe trouble with my PC ( intel dual core 2.5 GH, 2 GB ram, MS-7528 motherboard). Every time i open my PC it restarts with a BLUE SCREEN! after trying couple of times i can turn on the pc. But if i work for some time the blue screen hits again. I changed Ram and flash my Hard drive and also changed THE CMOS battery, but did not work at all. Even i had trouble re installing windows 7 32 bit in my pc. PLEASE HELP ME! I CANNOT WORK FOR MY ASSIGNMENTS...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C000001D
BCP2: 90650A47
BCP3: 80DDEB48
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Answer:Blue Screen Problem every time i open my PC! Cannot operate for long.

Can you Post it following the Blue Screen of Death (BSOD) Posting Instructions? Even if in Safe Mode?

3 more replies
Relevance 58.63%

I didn't know how to properly describe the problem in the title, so it might be a bit unclear. (also, sorry if this problem has already been posted - i did have a look but didnt see it)

Basically I've set my powersave settings so my screen turns off after 20 minutes. Sometimes (i think its after long periods of time), the screen won't come back on when i move the mouse, so I just have to turn it off and boot up again. I do leave the computer on over night quite often because I'm running downloads that I want finished. (at first i thought the problem was related to my download client, but it isn't).

I'm having trouble identifying what the problem is exactly, because the other day i ran regcure, and the problem seemed to stop, but now its happened again. Also, after booting up again, my internet just randomly doesnt work (the wireless network connection icon doesnt even appaer in the system tray). All I have to do is unplug the adapter and put it back in again, but I still dont get why my internet just doesnt work after booting up again after this screen problem.

I went into a lot of detail there, I hope you can help. Thank You

Answer:Blank screen wont come back on after long periods of time

in power schemes its set to home/office desk, and the monitor is set to turn off after 20mins. turn off hard disks and system standby are set to never

in the advanced options, "always show icon on the taskbar" is unchecked, and the prompt for password one is checked. and when i press the power button its set to shut down. hibernation isnt enabled


6 more replies
Relevance 58.63%

The blue screen stayed on for few seconds then the pc rebooted so i didnt know how to see it.
All i could see was memory_Managment for few seconds.

Now everything is working but it was scary.
My pc is new: 6gb memory ati video hd8500 1gb everything was working great
Windows 7 home.

I saw that windows will try to find solution but nothing. And he told me there are two files with the information aobut the crash wich is Locale id 1037 and os version: 6.1.7600.

The first file i couldnt load got some error the second file is XML how can i copy paste it to here?

Thanks for the help.

Answer:After so long time a scary blue screen with Memory_Managment error:

Quote: Originally Posted by Chocolade

The blue screen stayed on for few seconds then the pc rebooted so i didnt know how to see it.
All i could see was memory_Managment for few seconds.

Now everything is working but it was scary.
My pc is new: 6gb memory ati video hd8500 1gb everything was working great
Windows 7 home.

I saw that windows will try to find solution but nothing. And he told me there are two files with the information aobut the crash wich is Locale id 1037 and os version: 6.1.7600.

The first file i couldnt load got some error the second file is XML how can i copy paste it to here?

Thanks for the help.

Hi, Chocolade.

Please read the following thread.
BSOD - Posting Instructions
Harvey Meale

2 more replies
Relevance 58.63%

Hello everyone!I have a Y580 (bought it 25 months ago.. yay...) and since two or three days, I observe a strange problem:I switch the laptop on (no matter if battery or cable)but the screen stays black, whereas the other parts are running (but it does not boot the OS - otherwise I would havenoticed an Error on Windows boot up, I guess).I also checked another monitor via cable, uninstalled hdd and rambut the problem stays the same.Misteriously, if I leave the laptop on, it starts to boot regularly and I can work with it in a normal manner.So finally I assume that the graphic chip is about to die?!Any suggestions or helping comments?Best Regards,Daniel

Answer:Y580 screen stays black for a long time but then boots normally

Do you dual boot?
Do you have SSD?
Whats your system confirguration?

2 more replies
Relevance 58.63%

I owodified Y410p which started malfunctioning roughly about 2 months ago. First it took progressively longer time for Lenovo logo to show up. First 3 minutes, then 5, yesterday 15, and today 40 minutes have passed and the screen remains black. Once it gets to Lenovo, everything is okay. When the power button is pushed, everything starts bormally. Keyboard light on , fan on, the laptop deels warm, and even the CD unit can be opened and closed - but the screen won't immediately load.

Answer:Y410P screen stays black for a long time after turned on

(So hard to use the forums for smartphone **bleep**) Continuation of above: I have tried some simple solutions like power button 20 seconds or Shift-F8 and none works. Some say that Windows 10 might be the problem but I've installed mine for 2 yrars and no problem has arised about it. I hope someone could suggest me something before ai have to bring it to the service centre (if I must). Thanks.

1 more replies
Relevance 58.63%

I have a windows 7 machine with ssd. Recently, the login time after user login has become unusually long. After I enter the password, it takes about 30 seconds, and then another 30 seconds as the screen goes black.

Any idea what might cause this and how to repair it? Windows is fully patched/updated, avg antivirus running, ran glary utilities, updated video card drivers today. Also, I had Crysis 2 crash a few days ago, and this problem emerged at roughly that time. Could the Crysis 2 crash have somehow corrupted the video card drivers?

Answer:Long load time and black screen after user login

Does it do this in Safe Mode? Try disabling non-needed startup items and/or disconnect usb devices not needed and see what happens.

13 more replies
Relevance 58.63%

Hello all. Can someone please help. I have a dell Optiplex 360 running XP professional with SP3. It is taking any where from 5 to 10 minutes to boot and when I try to run a program it takes just as long to get it running. I have gotten the blue screen of death 3 or 4 times in the last few months. I was sent to this forum from the security forum as the computer is free from viruses and malware. FYI I do have the OS disks and drivers that came the the computer. All my information is also backed up on external drives.
Any help with this issue is appreciated.


Answer:Long to time boot programs and blue screen of death

Hello! Go to command prompt Start>Run type in CMD hit enter. Type in

type in Y for yes then reboot. This will take time be patient.

Download Memtest86+ and Imgburn. Memtest86+ will come in an ISO burn the ISO using Imgburn (How to burn an ISO to a cd) burn at lowest speed possible. Pull all RAM sticks except 1. With the newly burned cd boot with it making sure your cd-rom is in the boot sequence or press the option to bring up a bot menu then select your cd-rom drive. Perform at least 7 passes Red indicates RAM errors (Replace). Follow the steps with each RAM stick at a time.

12 more replies
Relevance 58.22%

I have recently encountered a problem with explorer.exe. A black screen with only mouse cursor appears for long time after login to my ID, it takes approximately 7 to 10 mins before the desk top loading up.

Anyway every time I now logon I have to press 'Ctrl-Alt-Del' and then open Task Manager, and run a new task 'explorer.exe' and everything is loading quickly. I'm just wondering why it keeps doing this?

Thanks, all help is appreciated,

Answer:A black screen with only mouse cursor appears for long time after login to my ID

Can you boot into safe mode? If you can try SFC. Also if safe mode works try a clean startup.

4 more replies