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Satellite A85-S107 has no model number that I can find on Toshiba web page

Question: Satellite A85-S107 has no model number that I can find on Toshiba web page

i have a toshiba satellite a85-s107, part no. psa82u-00r004z. serial no. 65430273k.
problem is i cannot find it on the toshoba web page obviously then nor the drivers.
it is a factory reconditioned laptop and i think it has come from america as it states the warranty applies in united states only.

anyone know where the drivers are for this machine? please

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Preferred Solution: Satellite A85-S107 has no model number that I can find on Toshiba web page

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite A85-S107 has no model number that I can find on Toshiba web page


All drivers you need you can find on Toshiba US download page under


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I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page


Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+

Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:


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I have a Satellite A210, now I would like to buy some extra RAM. On all the website Ive visited they ask me for a bit more info. They're asking for a Satellite A210 .......
I looked at the sticker on the bottom of the laptop but that only shows the A210. My model number is PSAFGA-078019. Where can I find what is supposed to come after the 210?


Answer:How to identify the model number Toshiba Satellite A210


All information should be posted at the bottom of the unit.
There are some labels including the details like model number, serial number, etc?

But to be honest the Satellite A210 PSAFGA-078019 is not a Toshiba European model.
It?s possibly an Australian / New Zeeland series.

I googled for the PSAFGA-078019 number and get some info;
It looks like the notebook is called Satellite A210/801

Nevertheless the notebook should support the same modules like the other A210 units and the compatible modules supports these spec:
*DDR2 667MHz (PC2-5300) 200-PIN SODIMM*


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I have a Toshiba Satellite A75-2XXX.

The X's being unknown because the model # is worn off the back.

So how can I found out the whole model #? I have downloaded EVEREST and it only gives me "Toshiba Satellite a75".

Also; for some reason when I try to use the PC Diagnostic Tool, all it does is open my browser (chrome) and then closes it back quickly before doing anything.

And the reason I ask is because I want a RAM upgrade, and need to know what kind of RAM to get. Also, when I do find the number where and how do I find out what the right type of ram is for my computer?

Answer:Solved: Finding out model number on Toshiba Satellite

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I have a Satellite laptop however the model has rubbed off the back of the laptop and I do not have anyway to find out what model it is as I need to update some drivers.

Any ideas?


Answer:How to find out Satellite Model number

You can view the model number in the Toshiba PC Diagnostic Tool. Its located in the Start Menu under Toshiba->Utilities.

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I have a Toshiba SA80 127 . Is there any way i can find out the model number of the US version of this Laptop ? since i probably need some repairs/replacements on parts (cooling fan/ LCD).

Any suggestions will be helpful.


Answer:Find out USA Model number of Satellite A80-127

Seems you have the PSA80E, which is the european model number. In most cases for US versions you would add simply a 5 to the number, like A85. On the US download page there is also an A80-S178TD. But I'm really not sure about this, so my advise would be, that if you need some replacement parts anyway, you could ask an ASP too.

They can tell you what part numbers you will need exactly for your model, which means that you would not need the US model number.

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I need to upgrade my daughter's Toshiba Satellite laptop A85-S107.

I've found conflicting part numbers on various web pages, incl Toshiba's, for which specific type of RAM we need.

The Toshiba tech specs say it takes PC2700 DDR 333Mhz SDRAM. The specific part number on the tech specs is KTT3311A/1G, Kingston DDR 333, 1 GB.

But when I go to the Toshiba Direct shopping page, I find 2 chips: KTT3311/1G [without the A] and KTT3311A/1G, both called PC-2700 333 MHz DDR.

On some 3rd party pages, I find the part number with the A and on others I find the same part number but without the A, and in no case do I find both, or a description of the differences.

On some pages, I found that one version of the part number may refer to a different speed than 333 mHz. Is that significant, as long as I stay within the PC2700 category?

Can anyone please tell me exactly which one I want? Or doesn't it matter, as long as I'm using either PC2700 chip?

All things considered, I'm inclined to stick with what the tech specs say, and use the part with the A, but I always get nervous when I encounter inconsistency until I can explain it.

Answer:Solved: Which laptop ram for Toshiba Satellite A85-S107

For optimal compatibility I would stick with the KTT3311A/1G.

I haven't checked but I would suspect the one without the A is possibly a slight different revision, perhaps slightly different latency timings. It may well work fine, but if you stick to exactly what the tech spec says then you shouldn't have any problems with returns etc. if you any problems occur.

Again, any PC2700 specced RAM (as long as its the same size and number of pins etc) as your existing RAM should work, but, you may have some issues if problems occur as its not recommended by the manufacturer.

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My daughter was given this laptop by a friend after it crashed and he assumed that it was virus-related. I had her give it to me so I could format the hard drive and do a fresh install of XP Home - which originally came in it.

After I plugged in the power adapter and started it, this is what occurred:

The Toshiba logo screen appeared for a few seconds and then a black screen appeared with the message:

SMART failure predicted on hard disk 0

Warning: Immediately back up your data and replace your hard drive. A failure may be imminent.

Press F1 to continue.

About a minute later, the screen went black and the power light went out.

I restarted it and accessed the BIOS setup screen.

It remained there for about 2 minutes before it blacked out and the power light went out.

I inserted the XP CD and booted from it.

The blue setup screen appeared and started to go through its setup process.

About 2 minutes into it, the screen went black and the power light went out.


I've pretty much figured out that the hard drive has crashed.

It's very user-friendly to remove and replace, but I don't want to invest in a new hard drive if there's another hardware issue with that laptop.

Any comments and input would be appreciated.


Answer:Need Some Input On Toshiba Satellite A85-S107 Laptop

Probably your cheapest way out is to get an adapter for the drive. According to Toshiba, it uses an IDE drive. Get an adapter to adapt it to the ide for a desktop and try the drive in your desktop, or get an external USB case and try it that way. Now you can do a test on the drive.

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have to get drivers for my good old Toshiba Satellite M30x******* . The stickers underneath are washed out and i can not read the model number anymore.

How can I find out the model number to get the correct drivers?

Thanks for Help

Answer:Satellite M30x, How can I find out model number?


I have checked Toshiba download page and for Satellite M30x there is one model only ? PSA72E.
So just visit Toshiba download page under > Support & Downloads.
When you open download area under product type choose option ARCIVE and you will find drivers for your notebook model.

If you have more questions please let us know.

Good luck!

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How can i find my Satellite L670-175 i can't find, model no, auto find or manual.
I need drivers or spec. but nothing i can find.

What i do wrong???


Answer:I can't find my Satellite L670-175 model number


Take a look at the bottom of the unit? there you can find the model number and serial number?
I think the Satellite L670-175 belongs to the PSK3CE series and if you want to download any drivers or manual then you have to choose L670 PSK3CE series.

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I ordered a new, higher capacity battery for my Toshiba laptop (Satellite A85-S107). The original battery was a 14.4V, 2000mAh model and the new battery is a 10.8V, 10400mAh model. The new battery installed fine and the computer worked fine with it but the charge status did not seem to display correctly, showing at first a 22% remaining charge, then upon a restart, showing 74% charge. Connecting the AC adapter did not show the orange charging indicator and the charge status did not change.

Following some advice on another forum, I restarted the computer in safe mode, let it operate without AC power until the battery discharged (3.5hours) and the computer shut down. I then connected the AC adapter, restarted the computer and this time the charge indicator flashed about once every couple of seconds, the charge status showed 2%. I turned off the computer and let it charge overnight, started the computer in the morning, the charge status was still 2% and the adapter was cool. Upon unplugging the adapter, the computer immediately shut down. How can I get the computer to recognize the new battery so it charges correctly?

Answer:New battery for my Toshiba Satellite A85-S107 doesn't charge

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Last week the battery showed 50% but would not charge, then the power went off in a storm so I tired to use it , and it would not work with still 50%, just would not lite up or run. Now this week the battery showed 2% for awhile but now shows 0%. Is the battery shot and will it harm do any harm just leaving it as it is and just using AC all the tim?. Thanks buck

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Hi there,

I bought my laptop 3 weeks ago, model: Toshiba Satellite A500 PSAR9A- 02s001
I bought it in Australia but i cannot find any driver support on

Any help?

Answer:Cannot find my model Satellite A500 PSAR9A-02s001 on Toshiba website


This seems to be an Australian notebook series?
I?m not quite sure why it?s not listed on the Australian page but if you need the drivers then you can try to use the driver from the Toshiba European driver page as well?

There is an Satellite A500 PSAR9E series which is similar (or same???).
In my opinion the Win 7 drivers should work too.


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Hi everybody

I bought a laptop TOSHIBA Sattellite from a supermarket, but when I wanted to download the drivers from TOSHIBA official site, I did not find my pc in the list of drivers or in any page of the site, even with the automatic detection, knowing that reference of the laptop is TOSHIBA Satellite C55-A-19K.

Now I want to know is that normal, or am I a victim of an imitation product.

Answer:Cannot find my Satellite C55-A-19K on Toshiba page

As I can see this notebook model was delivered without preinstalled operating system so I presume you want to find drivers, tools and utilities on Toshiba download page -

Your notebook model is listed there but you must watch which criteria you must choose. As you can see you cannot search for C55-A-19K but for Satellite C55-A with part number PSCG8E.

Please check it again.

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I want to download a Users Guide and check for newer drivers for this laptop, but the model number area is worn off on the bottom. I can see the Service Tag number, but there doesn't seem to be anyway to use it to find my model number.

Answer:Model Number Worn Off, How Do I Find Model Number

Hi, Shut down the notebook.  Tap away at the esc key as soon as you start the notebook to enter the Start-up Menu, then select f10 to enter the Bios Menu. The first tab should list both the Model No. and Product No. - enter either on the link below. Regards, DP-K

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I cant find my product "Satellite c660- 20L , why is that?

Thank you and the faster the response the better.

-----ahmad sakr------

Answer:I can't find Satellite C660-20L on Toshiba support page?

You mean you cannot find it on Toshiba download page - ?

Your notebook has model name and model number. For your notebook it is PSC1LE. Can you find it?

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I have a laptop Toshiba L500-1UU Short model no: PSLS9E. Initially my product had a short model number in the Toshiba support page.

but I can not find now, removed from the list. Toshiba does not support this product?

Answer:I can not find Satellite L500-1UU PSLS9E on Toshiba support page


What do you mean exactly by ?Toshiba does not support this product??
I found Toshiba drivers for this notebook model? so this means that Toshiba DOES support this model.

You can find the drivers on the Toshiba European driver page:

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I need your help.

I have this laptop Satellite C670D-115 PSC4AE .
I changed mothearboard:

_Dead one:_
Old mothearboard : H000036160 WK1145
Bios version 1.70
CPU E300 1,3 Ghz
ATI Radeon HD 6310, With this one :

New Mothearboard: H000036160 WK123
Bios version 1.90
CPU E300
ATI Radeon HD 6310

Can you tell my wath Serial number I have ?
part number etc.
I used programs Aida 64 bat not look.

Field Value
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 8.1 Enterprise
OS Service Pack -
Internet Explorer 11.0.9600.16384
DirectX DirectX 11.0
Computer Name
User Name
Logon Domain
Date / Time 2013-10-26 / 09:55

CPU Type DualCore AMD E-300, 1300 MHz (13 x 100)
Motherboard Name Toshiba TKBSB
Motherboard Chipset AMD Hudson-1, AMD K14
System Memory 5741 MB (DDR3-1333 DDR3 SDRAM)
DIMM1: Samsung M471B5273CH0-CH9 4 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-20 @ 533 MHz) (6-6-6-17 @ 457 MHz) (5-5-5-14 @ 380 MHz)
DIMM2: Samsung M471B5773CHS-CH9 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-20 @ 533 MHz) (6-6-6-17 @ 457 MHz) (5-5-5-14 @ 380 MHz)
BIOS Type AMI (05/24/2012)

DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 1.90
DMI System Manufacturer TOSHIBA
DMI System Product TKBSB
DMI System Version To be filled by O.E.M.
DMI System Serial Number To be filled by O.E.M.
DMI Motherboard Manufacturer PEGATRO... Read more

Answer:Need Satellite C670D-115 serial number and model number

All data you need you can find on Toshiba label placed on the bottom of your notebook. There you can find serial number of your notebook. We cannot say which serial number you have.
Model number is C670D-115 and your notebook belongs to C670D family. All models with D are AMD chipset models.
Part number is PSC4AE- 01100xxx. It depends on country where your notebook was purchased.

That?s all I can say about it.

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Are there any Toshiba people out there who would know if ALL the M30X series Satellites used the same or virtually the same backlight inverter?

My model number is simply M30x with no dash and additional characters (looked on bottom and on box) and all the compatibility info I can find is for M30X-Sxxxxx or M30X-x0. I'd feel more comfortable ordering the part, knowing the affirmative. MoniServ claims to have a hardier new inverter that I 'm planning to try.

My screen went dark after 2 and a half years use. I can still see an extremely faint shadow of the desktop; so I know the problem isn't something more drastic. I suppose it might also be the backlight itself - if so can someone help in finding the right part to replace that? Is that something a gutsy non-professional can do? I can send more info if needed - just tell me what.

Thank you SO much,


Answer:Toshiba Model Number, Backlight Inverter

you can disassembly the LCD assembly and you'll see the PN of your backlight module. however,you should know, that there's can be absence of BACKLIGHT_ENA signal,which coming from the MB, thus, the inverter module replacing won't helps.

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I recently installed xp on my friends computer and need to install drivers, but i have no clue kinda computer it is, how can i find out. Ive tried going into my computer properties, but no luck

Answer:How to find model number

For drivers, it would more useful to know the hardware rather than the builder. Use SIW or similar.

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I don't know about you guys but the label on the back of my notebook is confusing. I am trying to register my notebook but when it ask for model number i don't know what to write. I understand that is cheaper to made stuff in china but come on!I will post a photo with the label so you can point that out for me and others like me.  Thanks. PS: The model name i was told is not it (is to short or something).

Go to Solution.

Answer:How to find my model number?

your lenovo model is 20045

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Hi guys, I rec'd my laptop yesterday and it just carried a model number 0646 and I would like to find the next 3 characters. Where do I find it? Thanks in advance. Thanks,Pradeep Pappu.

Answer:How to find the sub-model number?

check the sticker under your computer.

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I live in Egypt, I've found this model of Y50 with this model number: 59441828
When I used this page:
I got: LenovoY50-70AMBKTXI78G1TBER8EAE
Isn't there anyway to find more specific details about it? 
N.B: I don't have the SN or any other details... that's all I got
Thanks in advance
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.


Go to Solution.

Answer:Y50 - How to find more about this model number: 59441828

What would you like to find out exactly?
I believe model numbers differ by products and country. Is this model number from US or Egypt?

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I have been given an intel mobo and cant find the model out i know the chipset is a Intel® 82801AA (ICH) and it has an onboard intel 82815 4mb graphics chip. if you casn think of anyway to find the model number please let me know cos i need the manual so i can hook up the case leds and various switches

Answer:How to find out the model number of a motherboard

try click here belarc advisor.

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I have a gateway T series laptop, and I cannot find the exact model, the stickers on the bottom are worn off, and it wont boot windows. Anyone got any ideas for me?

Answer:Find Laptop Model Number

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Hi everybody! Maybe somebody can explain me...Thanks in advance! I have R51E (as I see on it body). On it body is number 1834, but this number not equal with model number in bios. Number in bios is - 2378 DHU - this number from T41.Any Lenovo service program detects notebook as a T41 (Bios utility, lenovo system box and other). But in real this is R50E - dimensions, ports, specification, components - all from R50E ...How this can happen? This is serios problem or not? Is it possible to correct this situation?

Answer:R51e model number on budy (1834) not equal with model number in bios (2378)

Welcome to the forum!Chances are that the original board was replaced with one from a T41. Not really a big deal, use it and enjoy...

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Just received Tempro alert regarding Windows 10 upgrade (currently on Windows 7)
It listed all products that could be upgraded to Windows 10
There appeared to be no listing for my Satellite C855-1J0
I used the Toshiba Product Info tool which returned identical info to that on the plate on the base of the machine.
On typing that into the check box for Windows 10 update , it came back as invalid model number!

The machine was bought from a nationwide chain store so there is no reason to doubt authenticity.

Is the info on the plate accurate?
If so, then why not identified by the Windows 10 compatibility checklist?
Is it suitable for upgrade?
I've already registered with the Microsoft 'Get Windows 10' site.

Answer:Toshiba Product Information Tool finds 'invalid' model number

Toshiba only support brand new notebook models for Windows 10. For them, notebook models old less than two years are "old" models? They even don't support Windows 8.1 notebook models for Windows 10, not to mention those models like yours with Windows 7 installed.

Who cares what Microsoft told you, if Toshiba don't support your notebook model Windows 10 drivers because they like to have bigger profit on your model, than it is not good to install Windows 10 no mater what Microsoft compatibility app told you. Next time buy those brands who will support new drivers even for notebook more than three years old, not those like Toshiba who support with new drivers only brand new notebook models.

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my grandson has an hp laptop that i want to put in the maximum amount of memory, but i can't find any specs on the numbers on the computer.  when i access the 'system' in his windows 7, it shows it has 1GB installed.  i've tried all of the model numbers on the tag on the bottom of the computer and i get all sorts of model number listings for this same number. i've had hp computers before with G models or DV models, but i can't find any of these numbers. here are ALL of the numbers on the tag:  584037-001, 00196-205-667-281 (plus a code number), x16-96072 00196.  i've looked up the 584037-001 on the net and i get posts showing 2-3-4 different model numbers that it could  be.  i've checked with the hp support page and with crucial memory and none of these numbers come up

Answer:can't find right model number to upgrade memory

@bison13 To better help you we would need the exact model number or product number of your laptop/desktop??? REO

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I spilled coffee on my laptop today and it went blank, i need to save my info and tried locating a model number, but there is no name, no model number, no serial number, no service tag, nothing, absolutely nothing.

There is a white sticker on the back and when i peeled it off, it just says Service Tag label 71.5x5.5mm
This is the most astounding stupid thing i have ever seen from a tech company and I have been in IT for over 20 years.
Its unbelievable and I want someone at Dell to respond what an ordinary person in an emergency who has lost everything in an accident would have to do to find this secret bit of information, the model number of my laptop.
I cannot find anything except a big DELL logo on the top of the lid, thats wont turn on, or I could have gone into the BIOS what do I do?

Answer:I cannot find any Model number on my Dell Laptop

I don't know about your laptop, my Dell Precision M6300 and Dell Latitude D531 and Dell Latitude D620 all have the model numbers clearly printed on the laptop case.

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I'm trying to figure out what my laptop support information is for my Ideapad Y550. I'm going to reinstall windows and am trying to find the necessary drivers for my laptop for after I format my hd. I know my laptop is a Y series 550 with a model number 4186, however, there's one last step to choose your specified model before retrieving the necessary drivers. ( I have tried looking at the sticker on the bottom of my laptop and I've tried opening up the system information under System tools, without any luck. I haven't tried going through BIOS yet simply because I don't think I should have to in order to fiind such simple information. I've tried Googling and such as well, to no avail. Does it truly matter which model I choose for my drivers or can I pick and choose and hope for the best?


Go to Solution.

Answer:Trying to find model number to retrieve necessary drivers

welcome to the community.
here is your Y550 driver matrix:
it should have pretty much whatever you need

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I am buying  a used X220T Tablet, and the BIOS lists it as model # 4298-A66  . Where is the link to or how do I deciphere the individual configuration based on this (type of screen, features,etc)? Or if you just have the info for that model, please post if nothing else I know I have seen a link somewhere that describes the various models and features.  


Go to Solution.

Answer:How to find specific model number specifications?

This is the original config of your X220 Tablet
ThinkPad X220 Tablet 4298A66
i5-2520M(2.5GHz), 4GB RAM, 160GB 7200rpm HD, 12.5in 1366x768 Multitouch LCD, Intel HD Graphics, Intel 802.11agn wireless, WWAN option, 1Gb Ethernet, UltraNav, Secure Chip, Fingerprint reader, Camera, 6c Li-Ion, Win7 Pro 64
You can get this information out of this link:
You then type your model number (4298-A66) and voila! You get the details shown above 
There is more specific information by clicking on "Product and parts", then on "Parts lookup", follow the instructions to get a list of components your ThinkPad has.

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:wave: How can I find out the HDD maker's name and model number on boot up? All I can find is Generic IDE Disk Type47 and ATA.

Any help would be appreciated otherwise I might have to open up the box!

Answer:How do I find the HDD make & model number on boot up

Go to and get the (free) Everest Home Edition. Run that, it'll tell you more than you ever knew about your PC.

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*system info*: BIOS Version/Date TOSHIBA V1.60, 26/05/2009 :: Vista SP1 :: windows explorer 8 :: 64 bit os :: Toshiba Satellite laptop P500 :: Computer is less than 1 mth old

1. Number pad keys are not 'using' numbers .... when any number on the number pad is keyed it activates either the "find" or "search" field of the program I am using.
2. Number pad won't 'unlock' - light is always on.

Example: if using IE8 the 'find' field activates as if you pressed Ctrl+F or in other instances (using software programs) the window opens as if you clicked the windows icon key + F.

I assume I have activated a keyboard shortcut of somekind ... or .......?????
I can not associate this problem with any update or program installation - hadn't done any when I first realized my number pad issue.

Vista SP1 - windows explorer 8 - 64 bit os - toshiba satellite laptop P500. Computer is less than 1 mth old

+Thank you for your help+.....I really miss the use of my number pad and having to close the activated 'find/search' window/tool is frustrating

I'll likely need the KISS method - I'm not real computer savvy.

Answer:Satellite P500 - number pad keys open 'find'/'search' - NOT number usage

>1. Number pad keys are not 'using' numbers .... when any number on the number pad is keyed it activates >either the "find" or "search" field of the program I am using.
>2. Number pad won't 'unlock' - light is always on.

Maybe your first issue has something to do with the second point and the fact that you cannot ?unlock? or disable the number pad.

Did you try to enable and disable the numpad using or pressing the NUMLOCK?
Check this!

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Hi, I'm trying to find out if X220's with Model Part Numbers of 4287-5TU have the IPS screens? I cant find the model through the Lenovo model search. Thanks for the help.


Go to Solution.

Answer:Trying to find out if X220 with model number 42875TU have the IPS screens

HiI can't explain why partslookup service by MTM doesn't show your laptop parts. Though support site contains its short specification.Try to get parts list by laptop serial number if you know that one:'ll find the panel p/n and its description.

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I have a fading LCD display that I need to replace. How can I determine model/serial number of my existing screen? Thanks.


Go to Solution.

Answer:T60 1953 D7U - How can I find model/serial number of LCD? (on my unit)

Disassemble lcd panel is the only sure way I know. The Hardware Maintenance Manual lists these as usedfor 1953 D7x: (page198) (Brand       FRU #    ) Samsung  13N7065LG-Phillips  13N7067LG-Phillips  13N7090CMO  13N7069 There may be software out there for detecting brand/model also? 

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Hi everyone,

I am new to this so please bear with me.I am looking to sell my Satellite Pro M50 and need the model number to list it correctly.
Where can I find this number please.

Thanks Keith.

Answer:Satellite Pro M50 - Need the MODEL number


Did you take a look on the bottom of the unit?
Please do this.

There should be a label which contains the serial and model number.
If you need the notebooks hardware specifications then use the model number and google for more details?
I?m sure you will find the Toshiba product page?

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hope someone can help
how do i find which of the a20 series i have purchased?
and does anyone know where i can get spare parts
many thanks steve
please mail me [email protected]

Answer:Satellite A20 - How to see the exact model number?


normally you have a sticker on the bottom of the machine. There you can find model typ, model number and serial number.

You can get spare parts from a service partner of Toshiba.
Search for one here:
under "Support & Downloads", "Find an authorised service"


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I got my Upgrade DVDs today . I had ordered the upgrade kit from the european upgrade site and my laptop is european purshased in Sweden. My laptop model is L550D-10J corresponing to PSLP8E which does not exist on the list.? The closest I get is L550D PSLNJE and L550 PSLNSE
What do i have to do?

I don't know if this has anything to do with the problem but i had updated to the latest Bios version.

Answer:Can't find My laptop model on the Toshiba Upgrade DVD

Hello Red1_1,

please choose L550 PSLNSE.


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My husband managed to dislodge a keycap on my keyboard, and broke the white scissor clip that holds hit on...(don't ask me how)

He spoke to the authorised service centre here in Norway, and they sent us replacement scissor clips (actually they sent an old non-functioning keyboard) but the clips are of a different design to the ones on my laptop.

I was wondering if anyone has an idea of the model/serial number of the keyboard used in the Satellite Pro A300D-151 (PSAK9E) so I can get the correct replacement part.

I really don't want to have to replace the whole keyboard when it's just 1 of the scissor clips that is broken...the laptop is only 5 months old.

Here are some photos of the scissor clip in question & the where it attaches to the keyboard (sorry about the quality)




Answer:Satellite Pro A300D - What is the model number for the keyboard?


Sorry buddy but it?s not possible to exchange some single keys on a keyboard so in this case you must replace the complete keyboard. But normally this should not be so difficult.
Either you exchange the keyboard yourself or you sent the notebook to the authorized service provider.

The model number for the keyboard is not known to me but contact your ASP!! They can order all Toshiba parts and they should know the right part number.


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Hi All,

Anyone know how to identify my model number? On the bottom it says model is PSMD4L-O1E00C and serial is 48188716W but when i go to which should tell me the model number for using on the website for drivers etc. it says - Invalid Model/Serial Combo, could not find this in our Database. Please try again

Ive tried all combinations in case the O are zeros or O's any ideas?

Its a satellite M300 I bought in Singapore

Answer:Satellite M300 - How to identify model number?


To be honest I never saw this Toshiba website?
Normally the numbers are correct because I have compared with my notebook.

However, why do you don?t download the drivers on the Toshiba Asia website? There I have founded your model code, PSMD4L: => Services & Support

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Some one please help me to find out my laptop Driver,
i m usng Windows 8.1
n my Laptop Model Toshiba Satellite L50-B905
Driver Downloads - Computers | Toshiba - Toshiba

Answer:Can't Find my laptop model in Toshiba Driver database

Rotated picture for ease of viewing---

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Dear Sir/Madam,

1. First problem is I bought Satellite A100-003 model Toshiba notebook. But when I tried to register Toshiba European web site with my serial number, it says Satellite A100-011. I don't understand what does it mean that. But I am sure my notebook model A100-003 PSAARE-0470257Z. My notebook serial number is: 17739127G

2. Another problem is Toshiba European web site and Turkey official Toshiba web site ( says Rams are 533MHz "2,048 (1,024+1,024) MB DDR2 RAM (533 MHz)" but mine is 266MHz.

I wondering in Turkey Toshiba notebooks has problems or refurbished something? I sent e-mail to Toshiba Turkey web site but they didn't send me any email or information.

Thank you for helping me,

Answer:Satellite A100-003: Question about RAM and registration model number

Hi there,

First of all your registration issue is not a "problem". It?s maybe just a little error in their database. When I registered my P200 the registration form reported me another type as mine was, but after a call with the toshiba hotline they told me, that my machine is listed properly in the database.
Don?t worry, just registrate it.

Regarding the RAM:

Do you know why it is called "DDR" ram? That means "Double Data RAM" and the intention is to double the frontsidebus.

In your case it means: the REAL AND PHYSICAL frontsidebus is 266Mhz, but because the Data Rate is doubled you have a frontsidebus of 533Mhz (532,34..Mhz).
CPU-Z and WCPUID are just showing the physical clock of the RAM but the frontsidebus doubles the signal and then you have pure and genuine 533MHZ.

I hope I could explain you something. ;)

nice weekend

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what is the system board model number for satellite 1800-412 ?

Answer:System board model number for Satellite 1800-412


I have found this page. &modelseriescatid=51077&partcatid=140747&filter =2

There you will find different boards for Satellite 1800. It's not a Satellite 1800-412 but I think it should also works.
But the best way is to contact the authorized Toshiba service partner in your country. You can order the compatible board from these guys and you can be sure that it's a right board.

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Hi ,

My Toshiba Satellite C50-A X0011 battery got damaged ,Can you please let me know what is the compatible battery for this model and where I can it in India.

Thanks & Regards,

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I went to the Lenovo support webpage today for update and it cannot find my Edge 14. !!! My Model number is : 0578F5U. The support system only find 0578-F7U. I need to update my bios and other softwares. Does anyone know what is going on? Thanks.

Answer:Cannot find laptop model (0578F5U) on support page !

Hi lg2002541, Attached General download page for Edge 14. For more information, please contact local lenovo for further assiatance.Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systems and software - ThinkPad Edge 14 / E40

T61 + X201i

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Does anyone happen to know the Toshiba Part Number for the Satellite Pro L20? I seem to have mislaid mine.


Answer:What is Toshiba part number for Satellite Pro L20


I don?t know which number you mean exactly but there are many different Satellite Pro L20 models which different numbers.
All necessary details and serial numbers you will find on the label which was placed at the bottom of the unit. Please check this.

If you need these details for part ordering or recovery cd you should contact the Toshiba service partner. There you can order all supported parts.

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?Windows could not start because of an error in the software. Please report this problem as:
Load needed DLLs for kernel.
Please contact your support person to report this problem."

A blue screen was suddenly pop up when i was surfing a website, the above warning in black and white was showed after i took out the battery and restarted the windows.
I thought it was just a simple step if i took out the recovery disk, but i was wrong.

The recovery procedure was doing fine to 100% finished. But after pressing any key, the above warning kept appear, no matter how many times i had re-installed by recovery disk or (every time reached 100% )or by using full version of window Xp.

Neither it worked by formatting the HD I had connected it with a IDE2USB link to my friend's XP laptop nor changing another HD.

I excluded the HD problem, then i guess it might be the BIOS was being hacked (?) I downloaded the BIOS update to see whether it works or not?
but the result was disappointing. It just stop at the step 4 of the updating procedure, it just freeze at performing flash initiating step.

I want to take out the CMOS battery for few seconds, but i am not that pro and i might cause damage by improper handling.

Could anyone tell me what happen to my computer and how i can show the above problem?

Answer:Win OS could not start becasue of error in the software on Satellite A85-S107?

Hello Wai

If your unit make troubles after recovery image installation it is probably hardware related issue. Can you enter BIOS settings as usual? If not I am afraid the BIOS chip is damaged. It happen if BIOS update is interrupted whatever the reason can be.

Removing CMOS battery doesn?t work like on desktps. Forget it!

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I've reviewed a lot of threads about other people with issues like this and I've attempted several resolutions but nothing has worked for me. I am not a computer person so I don't trust that I know what I'm doing. My laptop says that I'm connected to my router with limited access but it's not actually connected to the Internet. Can anyone assist?

Answer:Can't connect toshiba satellite a215 model to internet

and welcome to the Forum

Lets take a peek at your network environment:


Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.


Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7

Then: check your browser's settings, remove any proxy settings if found here's how.


with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL and press enter.

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.

To post a sc... Read more

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Satellite A85-s107 blank screen on boot up using battery power

When I boot up A85-s107 in battery power, it is getting booted up in the background, but my screen is blank.
After that if I connect it to AC power and switch off/on the laptop power button, the display comes back to life.

There is no problem when I boot up when connected to AC power.
Battery is fully charged and computer will run off battery if I remove AC after boootup

Any suggestions?


also notice that when I remove AC and then reconnect I have to start the computer twice as it doesnt boot the 1st time?

Answer:Satellite A85-s107 - blank screen on boot up using battery power

hi nick34_99,
sounds to me like a bad charging electronic...

i got this issue on my sat3000 too, but only when battery is not fully charged...

start the unit with a dos-disc (freedos has an cd image) and let the battery run "dry"...
after that boot without battery (ac-adapter connected of course) and log on.
after that shut down insert battery and try with batt only....

this trick has done magic on my machine...

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So I've reinstalled windows XP on this machine and I cannot get the sound to work regardless of what I do. I've used the CD that is supposed to have the appropriate drivers and they install and everything appears as it should but still no sound?

Answer:Toshiba Satellite Sound not working Model 2455-S305

This might help you. I have a toshiba satellite M45 s-265. We upgraded something on it awhile back and had the same thing with no sound.

My laptop is not working at the moment so I cant go on it and give you step by step instructions on what I did.
but there was an option in the multimedia section that had a box checked for something like (Enable digital CD audio for this device) I unclicked it and the sound came back.

Maybe that will work for you.. I hope so good luck with it... Computers can be such a pain in the ***!!! They have a mind of there own..

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Hi all,

Here's a heap of praise from a proud Australian customer!

I currently own a Satellite Pro A120 (model: PSAC1A-00K005) running Windows XP Professional... I have not had an ounce of trouble with this computer and have not had it back to a Toshiba service centre in the almost three years I have owned it so far! This computer has copped a workout from me in this time and has never given me any major problems!

The only problem I have had (and it wasn't computer related) was that my wireless broadband modem gave up the ghost and I had to have a IT professional look at it - problem was the modem! I had previously updated it a week prior and overloaded it to buggery and it said, "I don't want to play any more!" and stopped working! This then cost me A$299 for a new modem and the first new one ws a dud which was faulted by my ISP and I went back and got a new one free of charge! This has prompted my parents to go out and buy a Satellite A300 (unknown model at the moment!) so they can use it in their business!

Toshiba, you are to be congratulated on a great product and I will buy only Toshiba Notebooks from now on!

Joseph Hupp
DUBBO, NSW Australia

Answer:Praise for Toshiba - I own a Satellite Pro A120 model: PSAC1A-00K005

Thanks for you progress report.

I?ve got also 2 different Toshiba notebooks and until now I haven?t any major problems with my machines?

I'm satisfied

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good day to list members. I'm new here. I use a Toshiba Satellite Pro notebook - Model # PSM35E - 003H0 - AR, windows SP, serv pack 2 with WIndows live updates ON

The audio quality has suddenly dropped on this laptop

With a view to update / reinstall the drivers, I tried searching the Toshiba driver pages. Unfortunately there are no Toshiba Satellite Pro notebooks with the Model # PSM35E - 003H0 - AR listed there (or probably I can't locate it)

Can anyone help me with
(a) how to trouble shoot the audio volume drop (its gone to 1/4th of the normal !!)
(b) how to get the correct drivers

thanks in advance

Answer:Audio problems - Toshiba Satellite Pro - Model # PSM35E - 003H0 - AR


regarding your sound driver I cannot tell you what exactly the problem is. I would suggest you installing a newer driver. But now we come to your next problem:

You say, you couldn?t find any drivers since you didn?t found your machine? Thats easy. Go to the drivers download page and search for Satellite Pro M30.
Why? Because "PSM35E-003H0" is the model number which is not listed there. Instead of this you must search for the MODEL NAME which is in your case "Satellite Pro M30".

Believe me, you will find the sounddriver when searching for the model name.

Just give it a try and tell me if it worked.. :)


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Do I can use a keyboard for model PSSB0E-057012CE also in the model PSSB0E-05R00JGR?

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I possess an A200 satellite laptop, and I am not able to find any driver for it on Toshiba site !!
- its serial number (X8172841K) is not recognized , the message is : "Sorry , your product cannot be found" [translated from French]
- the support site cannot detect my laptop model
- none of the drivers that I have downloaded (closest to A200) accept to install

Can u help me ?

S?bastien (France)

Answer:Re: Satellite Serial number not recognized by Toshiba support

If the serial number is not detected by ?Automatic detection? you can find drivers manually.

Maybe you have the same A200 as friend of mine. His notebook has part number PSAE6E.
To find right drivers please visit Toshiba download and support page under > Support & Downloads > Support Homepage and at the bottom you will find link ?Download drivers?.

Go there and choose your notebook model with right short model number.

If you need more help please let me know.

BTW: have you tried to find right drivers on Toshiba France support page?

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As it says above I have a P105, but I am unsure exactly which model I have.
Does anyone know how/where I can find this information?

Answer:How do I find out which model Satellite P105 I have?


Take a look at the bottom of the unit.
There should be a label providing some numbers like serial number, model number, etc?

If you have got a Satellite P105-xxxx then I would assume it?s a Toshiba US series notebook and all details should be found here:

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When I try to run the Toshiba Upgade DVD it has me manually pick my laptop model and gives me two choises: L550D PSLNJE and L550D PSLNSE.
My part number, however, starts PSLP8E, which doesn't quite match either.

Should I just pick one of the two options at random, or am I to do something the upgrade guide doesn't tell me?

Answer:Satellite L550D - Can't match part number on Toshiba Upgrade DVD

Where you bought your notebook model (country) and where you have order this upgrade discs?
As I can see your model is European model but other two (you see in upgrade) are not European models.

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Unable to find any way of emailing this question so I have posted it on the forum. Sure this info should be more readily available without having to ask.

What is the Toshiba part number for a 2GB memory module for a PSPA4E-00F007. That's for a Satellite Pro P100 T2400 ie=yes&PRODUCT_ID=115421

Crucial Memory gives me this module - is that correct?

Found this via Kingstons site - is this also correct?

Would really appreciate some official clarification here.

Many Thanks

Answer:Satellite Pro P100: What is the Toshiba part number for a 2GB memory module

It must be PA3513U-1M2G. You must check if this module is compatible with your notebook model. I think so.

Anyway I recommend you to buy high quality product like Kingston modules.

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I Have a Satellite Pro A300 Laptop.
There should be 3 other characters after the "A300" bit but I cannot work out what it is.

I need to find out so I can order the correct additional memory for it.

Can anybody help?

Answer:How do I find out what specific model is my Satellite Pro A300?

Check the labels at the bottom of the unit.
There you will find the model part number like for example: PSAJ5E-005001GR
The first 6 characters (PSAJ5E) are important.

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I've been given a damaged Toshiba Satellite, I can not find a serial number or product number on it and it has what looks like a Hong Kong customs sticker on it, is there any way I can find some ID when I boot it up?

The screen is damaged and I don't know if all the Satellite screens are interchangable. It works on Vista i've tested it with external monitor, thanks

Answer:Satellite Pro L - Where can I find the serial number?


Normally on the bottom side of the notebook you can find a sticker with the serial number of the notebook, model number, etc.
Check this!!!

If not you can start TOSHIBA PC Diagnostic Tool to identify the serial number. It should be preinstalled on your computer.

You can get all spare parts from an authorized service provider in your country. Just contact the guys. ;)

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just another example of the typical bull**** doled out to us - we the consumer with little voice - just put it in the box and get the money - let them ***** later..
windows 10 - loaded without my authorization, wasted hours waiting, a whole new configuration, hours to reset some semblance of normalcy, and issue after issue of **** that doesn't work.. lame offers of resolutions, patches, and 'it should work now' by shady-tree IT wanna-be's.. who should of kept their mcdonald's jobs as it fit their competency levels..
maybe when trump becomes president some of this **** they pass off for product will actually get better.. if not, then they should head to mexico, after all, half of their 'technicians' don't speak 'good enough English'..
if your with me - tell them they can now help pay for the wall...

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I've just purchased a *Satellite P200D-11L (AMD Turion 64 X2 TL-60, 2x1GB RAM, 200 GB HDD, ATI Mobility Radeon HD 2600, 17", DVD Multi*). The machine came with the operating system preinstalled (*Vista Home Premium 32bit*).

I had a look on the recovery DVD, but it doesn't contain any drivers. I have tried to find & download the drivers for this model, but all what is available on Toshiba site is the BIOS upgrade.

Does anyone know where can I find the rest of the drivers?

Thanks a lot.

Answer:Where can I find drivers for Satellite P200D-11L / Model PSPBQE?

In my knowledge this notebook is very new on the market and it looks like the drivers for this series are not released.

Seems we have to wait a little bit.
But I?m sure the drivers will be published in the next time!
Don?t lose the patience ;)

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I am hoping someone could help me. I am looking for a new motherboard for my toshiba laptop as it needs replaced.

I own a pspa6e-03302cen Satellite P100-347 laptop and have not been able to find this board online anywhere. Although I have found two suppliers of many p100 motherboards they use alternate model numbers in which I cannot find anywhere in my documentation or on the actual computer. The model numbers they use are something like A000008350 or a number starting with k. I am pretty sure the supplier i have found has the motherboard i would need but i would need a list of all the alternate part numbers for my laptop or someway of finding the exact numbers. Any help on this matter is appreciated..

Answer:How to find exact motherboard model for Satellite P100-347?

To be honest I really do not believe someone here can offer you such info. As you know this info is for internal use and you can try to get this info from authorized service provider in your country. Sorry but I do not see better solution, except to wait here and hope someone can help.

Good luck!

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I hv Satellite Pro A200 laptop. I need its xp deivers. but i failed to find its exact model number.

On the back side of laptop it shows follwing informations:

SERIAL NO. Y7252417K,

but toshiba website's database is not recognising it. i tried the above serial no. here>> .

can anyone help me please.

Answer:I cannot find model and serial no. of my Satellite A200 from this website

The question is what you want to do exactly.
All info you need you get it on the Toshiba sticker at the bottom.

I can imagine you want to check download page. Your notebook model is listed there.
Go to Toshiba download page under and there you can find it.

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I have a Satellite P100-240.

Q1- My boss (a blind lady) wants a similar model but without the graphics power of mine and a 15" screen. Also it must have a 102 key keyboard.

Is there such a model in the Satellite range?

Answer:I need to find right notebook model -> similar to Satellite P100-240

15.4? screen and 102 keyboard??
I?m not 100% sure if it?s possible.
I know several notebooks but the most laptops with 15.4? display support the 86 key/102 emulation keyboard.
How about Satellite M40?

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Odd issue. Toshiba website doesn't recognize my serial number. Has anyone encounted that? I assume alpha characters are upper case. Serial number is 9 characters long with alpha characters at either end of string.
Has anyone had problems registering their laptops?

Answer:Toshiba website doesn't recognize my serial number of Satellite A215-S7428

Wait a moment my friend. On which Toshiba website you try to do this? I hope you do not try to register non-European notebook model on European support page.

Am I right or you really try to do this? As far as I know you have an US notebook model.

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The ink on the silver toshiba serial no./model no. panel on the back of my laptop rubbed off after only a week of use when i bought the pc last year. I am now having a problem with my touchpad not registering finger-cursor movements or strokes at a normal applied pressure. I have to press harder much of the time for the action to be registered. A third of the time it works fine at normal pressure.

It is still under warranty. Unless anyone can tell me of a possible reason for this[anyone?] then I guess I should probably send it in for repairs.

Where can I find the serial no. information? Is it stored electronically on windows anywhere? I have only a rough idea of what the serial number is - i managed to write down most of it when i noticed it had started to rub off. I don't think my laptop is registered online and I don't have the paperwork that accompanied the laptop in its box.

Thanks for any help


Answer:Satellite L300-21F - Where can I find the serial number?


I?m really wondering that you can?t read the serial number on the bottom side anymore after one week only? Where do you use the notebook?

Anyway, I have Satellite L300 too with Windows XP preinstalled. If I start Toshiba PC Diagnostic Tools I can view all details about my notebook and also see the serial number.
Check this!!!

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Over time the serial number has worn away from the bottom of my Toshiba Satellite M30x. Is there any other way I can find out what this is?

Answer:How to find out the serial number of Satellite M30x

I?m not 100% sure but possibly you will find the serial number in your document which were delivered together with the notebook.

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I need to know the PSAE of my laptop so i can download the specified drivers...
Cause when i did my search, there is many version of A200 SATELLITE..
If anyone can help where i can find it?

thank you !!

Answer:Satellite A200 : How to find out the series number

At the bottom of the unit you will find the label which provides all necessary numbers.
There you will find also the series number!

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I can not find the correct battery to this model.
I have looked on Toshiba websites, but I haven't find yet.

That model doesn't recognize by toshiba tool finder.
If somebody has some idea where I can find suitable battery I will be grateful.

Battery model No is: PA3395U-1BRS

Answer:Re: Satellite M35X-S149 - Cannot find correct battery to this model


You have already posted the battery model number.
Where is the problem? Google for this battery and I?m sure you will get some online dealers who could provide this battery.

Otherwise get in contact with an Toshiba ASP in your country and order the compatible battery.

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Dear Sir,

I've bought a Toshiba Satellite U300 recently that came with a 1-year 'standard' international warranty, when I tried to register the warranty, the registration page said "he warranty agreement number you entered is unknown or invalid. Please enter a valid warranty agreement number"?

I don't have warranty card and I would appreciate if you provide me with the agreement number or advise me what I can do?

Here is my product info :
Serial number :87026110W
Model number :Satellite U300
Model name: PSU30E-01K017AR
Production date: 23/08/2007
Purchase date:04/06/2008


Answer:Satellite U300 - How to find warranty agreement number?

Hi buddy

I?m not sure if I could help you but I have searched in this forum a little bit and found this thread regarding the same theme:

The user Sanremo posted a nice link to the Toshiba page which could help you to finish your warranty registration.

You will have still some troubles with the warranty registration try to contact the ASP in your country. The guys should be able to help you and to finish the warranty registration.

Good luck

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Hi All,

My Satt Pro L20 needs a new screen and i am unable to find a screen with matching part number to mine.

Can anyone provide me with other Part numbers which would fit mine.


Answer:Satellite Pro L20 - I need a new screen and I am unable to find a part number

I have found only a display for a Satellite Pro L25 but I assume both units are very similar and use the same display part.
The display part number is K000000620 and it?s a 15? 1024x768 XGA display.

You have also other possibility to order the compatible display. You can contact the authorized service partner in your country to order this part.
But you should know that the display is one of the most expensive notebook parts.

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I have to change the LCD display for my Satellite P100, but first of all I need to know the screen part number to verify compatibility.
How can I find it?


Answer:Satellite P100 - how to find display part number


New notebook display is not cheap. You will have to spend a lot of money.
If you need a one which is compatible then get in contact with your ASP.
The authorized service partner would be helpful to order one.

You can also check this page:

You will need an 17? WXGA LCD.


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Dear Friends,

I have purchased a new model of Satellite (L755-M1E6) from Abu Dhabi.
But i could not see this particular model number in the UAE - Middle East website.
Normally we could see that the model number has the format - "L755 - 000".
that means after L755 - only three digits.

Here in my laptop it shows 4 digits, L755-M1E6.
support website shows model number as "PSK2YE-0E602UAR" as against serial number.

Can you please clear my doubt that, is it a original toshiba laptop? is it a discontinued model?
Or please help me to know its correct model number.

Please help me

Answer:Satellite L755-M1E6 - Cannot find this model on UAE - Middle East website


I am pretty sure this is a real Toshiba!
The model seems not to be an EMEA model though so it could be that it originates from another region of Toshiba - like Toshiba Asia.

Use your model number, the coplete PSK2YE-number you mentioned below along with the real serial which always is 9 charachters long ending with a letter (syntax 12345678A, X1234567A, 1X234567A or XY123456A - please understand that those are examples showing the syntax only - your letters and digits will be different!) and look them up here:

Link: []

If you enter the proper information there you should be able to look up your PC.

Good luck


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I purchased a 3000 Y410 last September, but it still not yet registered because there is no model number and serial number printed at the back of the machine. I also tried the auto-detect function available at the website but it did not work. Can anyone tell me how to register?The Y410 was brought in one of the largest appliance supplier in Hong Kong. It is not a reconditioned one or second hand.Message Edited by Peter on 04-11-2008 07:53 PM

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M82 ThinkCentre - Type 3302.  Model number:  3302F2UThis machine was originally purchased with the Windows 7 Pro operating system.  I took advantage of the free Windows 10 upgrade when it was available over a year ago. A few days ago I had to replace the motherboard.  The computer is running fine.  However, when it first boots there are 2 short beeps with an EEOC error.  This error referenced the BIOS containing invalid Model Number and Serial Number.  When I access the BIOS the following entries are seen:1) Machine Type and Model                            INVALID2) System Brand ID                                           Lenovo Product3) System Serial Number                                 INVALID4) Asset Tag5) System UUID                                  &... Read more

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Hi20CH model helix device, I changed the motherboard.But I can not enter the serial number.Block # 84 is giving the error.I try on software as C0 but it gives EEPROM error.The software is Thinkpad Maintinance Utility 1.08.If there is a solution please help?

Answer:Helix serial number and model number update

Take it to a dealer.  The Maintenance disk is only available to dealers and warranty servicers.

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I had to replace the hard disk drive in my notebook (Toshiba Satellite L50-C-,19P) windows 10. So when I try to put Windows back on my notebook it can't find the new hard drive. It says I need drivers for my hard disk drive. I can't find any on the Toshiba website and on other sites the ones don't work. Does anyone know where I could get the right drivers for my hard disk drive Toshiba MQ01ABD100?
If not, is it possible to buy another hard disk drive for which I can get some drivers? What kind of hdd could I use instead?

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Hi There,
i am trying to find out what's the Right Model I have i cannot find My Laptop Model at Toshiba Site

I have Satellite - SA50-101 Model PSA 50E-03T03 LAR
i want to get all download link for this laptop , because i have lost all CD's
you cam mail me at [email protected] , [email protected] , [email protected]
Thank You

Answer:Looking for right Satellite A50 on Toshiba download page


I don?t know what the problem is. On the Toshiba website you can find the driver download area.

There you have to choose the right notebook. In your case it?s Satellite A50.
Then select the right OS and you will get all available drivers.

It?s simply.

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help anyone know a sight I could use to visually identify the model of my dell pc? salvaged during rental property cleanup all numbers missing or damaged...Google'sconfused no help pshh:confused

Answer:model identification without serial/model number

If the PC will start up and connect to the Internet, you can go to, click on the "support" option and go to "drivers and downloads". There is an option for a download that allows Dell to automatically identify the model #, serial # and service code #.

Hope this helps.

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Hi all, I have a bit of constructive criticism about files searching and model numbers etc

My question would be is SA30 - 303 an A30 model? the reason for the question is highlighted below.

We have the series: Satellite
We have a Model Number: PSA30E-00526-EN
We also have a code: SA30-303
We have a serial: 93787194G

When I go to download files its requests:

Product type: Notebook (that?s easy)
Family: Satellite (wow this is really simple and easy to use)
Product series: eh! What?s that! I look at the options but I don't see anything that fits or is clear. Ok let?s guess; now do I use the code with no name as the reference or the model number? Well, it is asking for the model number on the next line so I'll go with the code.

Well it can't be the 'S' series because it isn't listed, ok maybe that just indicates its a satellite, so I'll go to the next bit 'A' yeah maybe its the A series ok I select that one, I think I'm on the right track, it says A30 and I got an A30 is the code with no reference. Ok I'm going to stick with this choice.

The point I'm making; and yes I know I used sarcasm; but it does get a point across rather well, is, I still don't know for sure whether my choices are correct, it is still guess work, albeit intelligent guess work, but guess work nonetheless.

I find this a lot on websites with file access, the company design the model number etc for their benefit not the customers. And they list products differently, using bro... Read more

Answer:Model number confusion: is SA30 - 303 an A30 model?


the classification you showed in the picture is right. The 303 is just a code for the specs the notebook has. Same notebook models are delivered with for example different CPUs or HDDs. The software you downloaded is also right for your notebook.


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My Granddaughter Toshiba Satellite can't find a WiFi net yet mine can connect quite easily. I click on the WiFi icon and it comes up "No WiFi available"

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Hello everybody.
I've got an old fashioned 480 CDT here, used, but still works fine. Runs Win98 fine so far.

The Problem: The machine urgently needs re-installation, but I've got no disks for the Toshiba specific tools (i.e. HWSETUP etc.) which came originally with the laptop. (But a Win98 CD I do have!) Seems that they've been lost along its long way.

I didn't find a possibility to download these tools from the Toshiba support pages. Maybe I'm too blind so somebody can give me a link where to download the Toshiba Tools?

Where can I find these tools? (I did find the Archive section, but there these tools aren't listed :-(

Thanks in advance.


Answer:Where I could find Toshiba tools for my Satellite Pro 480 CDT


I looked on the toshiba sites after your problem and you could go to
in the menu Support & Download - Driver Download you could find a site to download drivers.

In the first drop down menu you have to choose ARCHIVE there is your laptop.

But there is only the Advanced Power Mode for W98 and BIOS update downloadable

it seems that the Satellite Pro 480 was only delievered with Win95.

It'll hope this will help you


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I have bought a new Toshiba C70-A-126 yesterday,
I just wonder if I have to check all the updates available on the Toshiba web site or just all the updates downloads automatically when I sign on in the internet?

There are more than 39 new updates for this kind of laptop and I do not realy know what to choose and I am afraid of downloading a wrong update which leads to a problem.

Answer:Satellite C70-A-126 - do i have to check all updates from Toshiba page?


Your notebook is preinstalled and preconfigured so you don?t need to check anything if your notebook is running properly.
In case you will get some problems with graphic card driver or WLan, you could try to update such drivers. But until everything is OK I would not change anything.

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When I connect my Gateway Laptop to my Toshiba TV through the HDMI ports I get no sound or picture. I changed the input port to the HDMI port on the TV. I think it is in the settings of my computer where I need to make a change but I can't find out where. Help!!

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72, AMD64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 2813 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 114115 MB, Free - 4090 MB; D: Total - 114116 MB, Free - 111336 MB;
Motherboard: Gateway,
Antivirus: CyberDefender Internet Security, Updated: Yes, On-Demand Scanner: Enabled

Answer:Connecting Gateway Notebook Model MD2614U to my Toshiba 46" TV Model 46XV645U

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What is my laptop's Model Number and its Service Tag Number? I need it to fill up a form, please reply ASAP. Thank You  

View Solution.

Answer:Laptop's Model Number and its Service Tag number

Hi, Should be on the label under the battery (remove battery you can see it) but please use the following instructions to find out the model/product of your machine:

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I recently bought a new Toshiba Satellite C850D-10H (model number: PSC9UE-005005PL) and installed Win 7 86x Ultimate, but i am having a problem with USB 3.0 drivers, i can't find anyone working.

I searched everywhere, downloaded some, but non worked. Also i cant find any drivers at the official page of this laptop in Toshiba site.

Can someone give me a hand? Any site or source i can downloaded drivers for this laptop?

Thanks in advance and sorry for my English.

Answer:Toshiba Satellite C850D-10H USB 3.0 Drivers, can't find them anywhere

Ok, i found them after all, downloaded the AMD catalyst manager and installed them through there and it worked.

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I recently bought a Toshiba A300-16c but have been unable to find it on the Toshiba website.

I am trying to look to extend the 1 year warranty and there is an offer on at the moment to extend the Toshiba 1 year warranty on a variety of models but the A300-16c isnt listed and doesnt even exist on this website.

Can anyone help?

Answer:Re: Cannot find Satellite A300-16c on Toshiba website


Satellite A300-16C seems to belongs to the PSAJ4E series?
It?s definitely a Toshiba European model and as far as I?m not mistaken this unit were delivered in Italy?

May I ask you how did you try to register the warranty???

In your case I would recommend visiting the Toshiba European support page: -> Support & Download -> Standard Warranty

Check it out!

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Hi guys

I have just removed Windows Vista from my Satellite P300 and installed a retail version of Windows 7 32 bit.

My question is now I have lost the Toshiba software on my laptop like the cd writer software and the web cam software and the toshiba Tempro, so just what do I need to download to get all the toshiba software that was on the computer before. Do I need the tempro software?

Hopw someone can give me some advice please

Answer:Satellite P300 - Where to find Toshiba tools?

Hi sam2149,

It?s no problem to get the Toshiba tools again. You don?t need TEMPRO to download all tools, just visit the Toshiba website and download all drivers and tools that you want: > Support & Downloads > Download Drivers

All available downloads for your model can be found here.

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I have a Toshiba Satellite U205-S5002. Yesterday when I attempted to start my laptop I received this error message: windows could not start because the following file is missing or corrupt: \windows\system32\config\system

And something about pressing "r" from the recovery disk. Well, I booted from the only disk I received when I purchased the computer and there is no option for repair. The only options available are to return the laptop to "out of box" condition, or to erase the hard drive. In addition, every search I've done on this error message references a recovery console, yet I cannot seem to find one.

I have several very important documents that I did not back up. Also, this happened after I shut the laptop down and put it in my laptop backback (in a nylon zipped pocket) and wonder if it could have overheated? I'm dreading the possibility that my documents cannot be retrieved.

Any assistance would be greatly appreciated. Specifically I need to know if and how I can get to the recovery console (I've tried F8 to no avail).

Please help...


Answer:Toshiba Satellite Can't Find Recovery Console

Hi, and welcome to TSF!

You need to borrow a Windows CD because the Toshiba recovery disk does not have the recovery console on it. This will allow you to run the recovery console.

Moved you to Microsoft support/Windows XP

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I cannot find the Windows 10 product Key on my Toshiba Notebook. Where is the sticker? On my notebook or elsewhere? Thank you for your answers in advance

Answer:Cannot find Windows 10 serial key on Toshiba Satellite C50-C-1JL

Windows 8 PCs now embed their product keys in the BIOS.

In the past, a new Windows PC would display its product key on a sticker, usually on the side of a desktop and on the base or the bottom of the battery compartment on a laptop. But with Windows 8, Microsoft has switched gears and now stores and encrypts the key in the BIOS instead.

Guess its the same for Win 10.

I've seen an HP laptop running Win 10 that doesn't have said sticker either.

Settings /Update & Security/Activation to display key onscreen.

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Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?


I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:

I hope I could help you a little bit. :)


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